We bought the whole package -- 40-inch stove, dishwasher, 42-inch fridge, and hood from Viking. Their stuffs not cheap. We spent over $20,000 on these appliances. However, weve had issues. After only two and a half years of use, weve had the fridge repaired four times, the dishwasher three times, and the range twice already. So, were very disappointed with the products. Ive had appliances that cost 500 bucks and lasted better than these. The products had poor quality overall.

I got lucky while shopping for a counter depth refrigerator at Best Buy. It happened that BB had a discount on their Viking 36 French Door Bottom Freezer floor model as they were replacing that model with a newer model. On top of that the floor model had a small dent on the door, so it was further discounted. Im have never owned a high end refrigerator... Its amazing in comparison to my last GE Profile. Good looking design, even down to the control panel. I was concerned about having the bottom freezer and now prefer it over a side by side. The interior LED lights are amazing. Fitting a pizza box on the wide shelving is fantastic. The motor is relatively quiet, a bit noisier when it goes through some sort of cycle every so often for a few minutes.

The Viking range is a good range. It has high heat. I selected it because I do a lot of stir-fry and I wanted something that has good heat control. However, it has some rattles that I dont like. I did have somebody come in and look at it. He corrected a few things and said, Because it is a custom kitchen, there are some places that the range touched, which he said normally wouldnt have been the case in a traditional installation. He seemed to have a reason for it. I was pleased when I called. I was smelling gas. They put me on to a service guy in New York. I was able to arrange a visit with him pretty quickly. He came over and corrected the problem very quickly. The pipe where the gas comes in was a little shifted. He was able to crack that. He said it wasnt a serious problem and its been working fine since. I havent smelled gas. He also explained to me what the situation was and the safety features with the Viking. If I was going to do it again, I wouldnt do it so quickly. I’d probably end up with a Viking because of the reputation and because of things Ive heard. But I was kind of rushed when I made the purchase so I might have looked around a little more. But in terms of cooking, Im very satisfied.

We like the features in our Viking refrigerator and how it looked. It fits in the whole kitchen. Our experience at the dealer was fine. Id recommend Viking.

We had trouble with the hinges a month or so ago. They came out and replaced the hinges. But I felt that no older than it was, it should have held up better than that. Other than that, I like the stove. I purchased it from a friend that works at Southern Pipe and it was delivered right on time.

This over/under built in refrigerator looked like a carbon copy of the Sub Zero we had, and loved, in our prior home. Looks can be deceiving. This refrigerator is really a portal to, well, you know where. Why travel to Alaskas famed Mendenhall Glacier to watch huge chunks of ice calve when you can recreate the experience on your hands and knees, blow-drying the freezer section of your Viking, chipping away ice chunks in the faint aurora borialis of the refrigerator light? Over, and over again. I would have to pull repair invoices but venture that weve spent $2,000 in service calls and repairs in the last 8 years: > Broken door shelf brackets > Door seal replacements (think middle of the night temperature warning beeper) > Main control board replacement> Multiple repair visits in attempts to address freezer defrost issuesThe freezer section has been a nightmare. Poor defroster system design leading to repeated, massive ice build-ups and melt-water dripping out of the door and ruining our hardwood floor. Incredibly disappointing for the cost, and perceived quality of this appliance. We highly recommend avoiding Viking.

I purchased a new Viking refrigerator model number vcff036ss in 2007. I need a replacement part, 021881‑000, which is the control panel, as the refrigerator won’t turn on. Viking has had the part on back order for 5 months, essentially obsoleting my very expensive refrigerator after 11 years. Why would anyone take that risk?

My Viking refrigerator and dishwasher are just over four years old. We have had constant problems with the fridge beginning within a year of purchase. Ice maker replaced twice, unit not cooling, plastic cracking, doors not sealing. We have had the entire unit replaced, since then the ice maker is still working but the plastic is cracking again on the covers to the butter storage. The dishwasher has been repaired at least twice, once due to a fire hazard recall. Now it doesnt dry the dishes and needs repair again. In over 30 years of homeownership I have owned several homes with other appliance brands at much lower cost - have never had any single appliance come even close to having major issues such as this. When I paid top dollar for professional appliances I never expected this low level of quality.

Ive used Viking Ranges in the last 2-3 houses that Ive owned over the years. During the first purchase, I was looking for a commercial type range. I investigated what ranges were available so I looked at consumer ratings and decided to purchase Viking. I never had a problem with the first Viking that I owned. However, I had a problem with quality with the latest one Ive purchased. I had a technician come out for 5-6 times and when we still couldnt get it resolved. I called them and they offered to replace it. I wasnt really that happy with the dealer. I dont know if Id still go back there. I was trying to decide between Viking and another oven. Their oven would take a while to get so I went with the Viking, and it didnt come in as quickly as I had anticipated. Nevertheless, I love it. I have the dual range so I have the electric oven, the gas cooktop and two ovens. I love the convenience of having the two ovens. I have lots of room when I cook big meals. The surface of the stove is great because I have lots of burners that I can use. I also have the big overhead stand and the heat lamps. It makes it a lot easier to cook and I like to cook. Its a great oven for cooking and baking.

I’ve owned Viking Refrigerators for a while. Ive had my old one for 20 years and I bought a new one due to its brand and reliability. I also like its look. Ive had my new one for about three months. But the quality becomes questionable after 10 or 15 years and it becomes very expensive to maintain. Also, the issue with the two I have right now is that with the way they are designed, regardless of the temperature, everything freezes over in the top shelf. Everything gets slushy, especially beverages. It almost makes the top shelf unusable and I have to move all beverages to the bottom. I can only store limited stuff up there, otherwise, it’s gonna freeze over. They should at least have a cover on there. Also, they should extend the warranty.

Viking Refrigerators has a good quality and I really like their water dispenser. We went with them because of their name, but the dealer either sold us a defective refrigerator or it was dropped when they installed it. So we contacted Viking and had it replaced. We got it resolved and everything has been fine.

Viking Ranges has a good name and their product was what my wife wanted. The quality of the range that we bought from them is fine and we like its looks. Weve only had it for a month or so and we haven’t done a whole lot of cooking or baking on it, but we’re happy with it. The Viking range, though, is very expensive.

We were deciding on Wolf and Viking, but we chose Viking because of the reputation, quality, and the offers they put in there at Best Buy. Those made it easy for us to make a decision. The sales reps were very great and knowledgeable. They knew what they were doing and gave us so much options. I love the range. However, Ive never used the griddle yet because I need to clean first and make it shiny but there were still some residue coming up. Other than that, anybody can go closing their eyes and they can buy the Viking. Its very good quality-wise.

We purchased a Gas and Electric wall ovens. I love the electric oven and have had no problems. It is going on 3 years and the Gas oven problem has yet to be resolved. Only used it 4 times. There is a strong gas smell and each time it got worse where my eyes watered. They know about this problem and still waiting for the 2nd repair company to resolve this.

Weve had Viking before so we decided we want to have Viking again when we moved. We bought the Viking refrigerator and the gas stove. When we had a problem, it was taken cared of and weve always been satisfied. We had a little bad luck with the refrigerator because at first it had a dent in the door so it was returned. The ice maker, light, freezer, and the fan continue running on the second one so that was returned again. Weve got our third one since June the 26th and its now working great.

Viking refrigerator VCSB483DSS. Purchased this very costly unit in late 2008. The ice maker and water dispenser has failed many times, we had to pay to install a heater inside the unit to stop it from freezing. The motor that turns the ice maker has broken twice. The door hinge has been replaced twice. The ice drawer has split. The water pump has malfunctioned three times causing the entire interior of the freezer to freeze over and today another $425 to replace the touchpad thermostat. My floors are ruined from all the assorted leaks. Should have just bought a simple $900 refrigerator from Sears. We have spent $3000 on repairs. Total failure. Never again for Viking.

I needed a refrigerator to replace an old one and fit in my actual receptacle for it. I like the size and the style of my Viking refrigerator. I have a lot of nice storage space. I like the extra bottom that has that shelf. I could put the pizza box on and thats a great addition for my family. I also like the glass iron on the door. I am enjoying Vikings refrigerator. Its working great and I love it. Plus, I had a very good experience with the dealer.

We read a lot of reviews online and researched, and we really like the Viking Refrigerator. Its brand recognition and quality made me choose the brand over their competitors. We ordered the one through Best Buy and when the delivery company damaged our door threshold, Best Buy took care of it. They fixed it and made it right. We found that the refrigerators compressor was louder than others. Still, it didn’t bother us as it was consistent with the reviews online. We like how our refrigerator is working and I favor its drawer freezer.

I bought all appliances which are the double oven, a 6 burner stove and a 24 grill and a side by side refrigerator freezer. I have had nothing but problems with all three since day one so that is my fault. Please dont make the same mistake.

Our Viking Professional Kitchen included an under counter bar fridge. It worked for less than a month before needing repairs. About every three months after that, it would suddenly just stop working. Parts for repair would take up to a month and a half. I tried talking to Viking but they would not accept that this product was a lemon and maintained that it was covered by warranty (so why should I complain). They didnt get the issue was that we paid way more for a high-end product that worked for only a few months total out of the first year. It has been repaired a half dozen times now (appears to be a poorly designed electronics control - not a compressor).Fortunately, we purchased extended warranty as the same problem has occurred again. Once again, its a month or more waiting for parts. Our Extended warranty is over this fall. If something goes wrong after that, then we are on our own. I will toss it and buy another brand. No problem with any other Viking products, but based on the terrible Viking corporate response, I would not buy from them again. Wolf /Sub-Zero is a better combination if you are springing for high-end appliances.

Viking Range is a good range and we havent had any issues with it. It looks commercial grade but for residential. I like the quality and it cooks well. Also, their representative was helpful.

We were told that Viking was the second best among appliance companies. We couldnt afford the best, which would be Wolf. Wolf wouldve been probably double the cost. Viking had good reviews and their products look good. We went to Trail Appliances, the distributor, and the salesperson showed the Viking products to us. We liked the products and bought several appliances in the same make, including a gas stove, convection oven, and dishwasher.Trail Appliances tested the refrigerator before they left. There was a problem with it, so they didnt install it. They replaced it immediately. It was really good that they tested it. Other dealers just put the appliance in, then you find out that it doesnt work. So far, the Viking refrigerator that we got is really good, and Im happy with it. We like its looks. Everybodys complimented me on it. It works better than my previous refrigerator. I like the excellent ice maker. Well need that in the summer. The good thing about it is that it keeps fruits and vegetables for a couple of weeks, especially fruits, compared to my previous fridge where Id have to throw it out in three or four days.

Purchased this stove (VESC Professional 30 Freestanding) in April 2012 because we wanted a Viking Kitchen. Big mistake. Here are the comments I sent to the chairman and CEO of the company after using the stove for two months: At the front of the cooktop there is a small gap/crack between the cooktops metal frame and the main body of the stove. Crumbs and other waste accumulate in this space, which is very difficult to clean. The GE range and many others have a completely smooth top, with no gaps around the cooktop, making them much easier to clean.We ordered the optional backsplash, not realizing that it completely replaces the original vent grill which has become surplus. Rather than forcing customers to order both, it would be much more reasonable, and less wasteful, to substitute the optional backsplash at the factory and not send the vent grill, offering an corresponding price adjustment. Ranges costing much less have more features and are better designed. I cannot recommend paying Vikings very high prices (the stove cost over $5000) for a poorly designed product and this will be my last purchase of a Viking product.

We were renovating a house ten years ago and the Viking refrigerator was going to fit in to the architectural design better than anything else because it was a built-in. The Viking dealer we dealt with was courteous and friendly. But my Viking refrigerator failed. It had an uneven box or something was wrong with its door, so Viking had to replace it. It was out of warranty so they gave me a new unit at half-price. At that point, they also offered to give me a freezer at a half-price, which I did take. But there are now icicles in the freezer. Theres a leak that they cant fix. So Im waiting for Viking to call because it looks like theyre going to have to replace the freezer again.The service is fine but the wait is crappy. The service takes a while because there arent enough techs in the area. Maybe the service tech is servicing such a large area that its a long wait time to get somebody to come and look at the machine. Theyve got one service guy in Northern Illinois who services the Milwaukee area. So theyre hard to schedule. Im frustrated because their products are so expensive. I have not had the best experience.

Im really into cooking and Ive heard about Viking Ranges a long time ago. When we were looking to purchase a home, it all had Viking appliances, which is what sold the house. I have a fridge, range, wine fridge, microwave, and dishwasher. Everyone at the Viking dealership was super nice, helpful, and explained the different models. Unfortunately, I have electric where Im at, so there werent too many things to pick from on that side of things. So we went with the D3 and its been great. The only thing that stinks is my wine fridge went out and Ive been trying to get it fixed.The quality of the range from Viking is awesome. I like the ability to control the heat range. So, I can go up to three rings, and to get a pot of water boiling fast, I put it on all three. I also like that I have a couple of different convection settings. Ive never cooked with convection before and its really awesome that I have the ability to do that. If a person has the money to do it, its definitely worth doing because its a great feature that they have and offers.

I was replacing an old unit which Ive had for 10 years with Viking refrigerator, the same unit. The old one had a problem with the door hinge so it was recalled. The new Viking is excellent. It was a newer model because there wasn’t an exact replacement with the older model. Everybody was very, very nice and everything was absolutely perfect.

My Viking Range was in the home when I bought it. The stove is fantastic except when you need something repaired, it takes them forever. The handle fell off so the whole door had to be replaced. The stove was under warranty and Viking responded quickly but it was hard to get the repairs done. My electric door is on backorder and when I asked them about how long the backorder was gonna be, no one could tell me anything. It was a breakdown in communication and they won’t give me the actual number of the Viking warehouse. I can call Viking customer service but I cannot get Viking warehouse to find out where they were gonna ship or when I could expect to get it. That has been going on for three to four weeks and it’s way too long for the price that I pay for. I cook every day and I love the way the range cooks but it’s all a racket because the stuff should not even be falling apart like this. I couldn’t even use my oven. I can use the stove but I can’t risk making the door work because the glass may actually fall. I knew about Viking before I moved into my home. It is a good brand but it’s way too expensive what I happen to go through for repairs. I also have a Viking refrigerator and the handle came off. They said they would have to replace the whole door for $500 and that part was no longer under warranty. So we Gorilla glued the handle back on and it was pretty good. Viking does what they’re supposed to do but when I need a repair, it’s awful.

The Viking range was so pretty. I got one thats jet black with rose gold accent. Its one of my fancy splurges for the kitchen. My house was being renovated and the designer did all of the ordering. The installation of the range was easy. They had a nice team come in and set everything up and level it. The range works really well. I like the fact that youre not actually sitting the pot on the burner. Youre sitting it on the little metal thing above the burner. Its set up pretty high from the burner. Theres an indentation in the burner so the flame is set down in the indentation, which means that it keeps you further away from the flame. You have to work very hard to burn yourself. Thats a really nice safety feature. The range also works quickly. There are lots of options on how to set the temperature. I like the fact that the knobs light up when a particular burner is being used because its also easy to know if a burner is on. If the pilot light didnt light, you dont have to worry about gas flowing because the light is on will tell you which burner is active.

I wanted a 36-inch range with six burners, but not so many people made them back then. Ive had one from Viking Ranges and have liked it. So, I recently bought a new one at Best Buy and the team there was great. However, my first one was made so much nicer and everything was heavier. They dont make ranges like they used to now, though I would be perfectly satisfied with it if I never had my first one.

Viking makes a professional line of stoves that are great for a home kitchen. You can cook using large pots, grill, have a convection oven, etc. I love the variation of btus for the burners. They have a large selection of stove and drop-in stovetops to choose from and they are built in the United States.

I had an existing Viking refrigerator in our home and it went out. I replaced it with a Viking too but it’s not as near the quality of my original one. The exterior is not even metal. It cant even hold a magnet so its a stainless steel look but its not. The original was sturdier and the inside shelves were more metal. This one seems to be plastic. The freezer part is a lot of plastic. It doesnt have the durability of my old one. Its a cheaper made Viking although I like the sleek look of it.

I liked Vikings name and reputation. The quality of the range that I got is excellent. I really like the six burners on the top and the control that I have when Im cooking. However, cleaning the range is like an event. I dont like doing it very often because its so much work. I have to take all the six burners off individually and have to clean them. Then, I have to take those little things underneath the burners that catch everything. You have to take all six of those off and clean them, then dry them after which you wipe down the stove. You then take everything out from the crumb catcher underneath.Ive had other ranges where the grates are one piece, you pick them, lean it up against your backsplash, wipe it down, put it down, and youre done. With this range, my husband and I always yell about whos gonna clean it. So, consequently, we just let it go. We would clean it maybe once a week cause I cant do that every single time I cook. I just wipe it down and wait until Sunday to clean it.

I have owned Viking appliances before like the stovetop and the double oven in my previous home and now in a different home, my Viking refrigerator is doing great. It keeps everything cold and the frozen food frozen and makes ice. Weve been well pleased. I had an excellent experience with the Viking dealer, too. I do real estate development work and have used the company Ferguson for a lot of things and they do an excellent job. Their guy is very knowledgeable. He can answer all the questions and was very helpful to make sure that we were fully informed on what we need to be informed on. It was good price and he handled everything perfectly. Viking is high quality, top-of-the-line and a great product to invest in. They did the gas cooktop in a good way for a modern look. Through the years, they kept it looking the way I like it. Its of great quality, too. I had a great experience thats why Im buying a Viking again.

Not going to go long. I will say that the dishwasher has never worked right. Leaks, fails to start, doesnt clean well and finally went up in smoke. This appliance is made by Bosch for Viking so dont go running to them thinking youre going to get an upgrade. Just terrible. The fridge? It leaks, its complicated and makes strange noises. Oh and the shelves just randomly break and are very expensive to fix. Customer service? They have none. The times I have actually gotten through to a person have been accidentally erased from their logs. I am so sorry I bought this stuff. What an incredible waste of money.

We love our two Viking refrigerators. The only thing my wife ever wanted was some type of outside water and ice. Other than that, Viking has great quality products and great service. Recently, our microwave door would not open. We had a Viking service guy out and hes great. We dont even have to be at our house. He has our code to get in. Hes having to order parts and that microwave has only been installed for less than six months.

My experience with Viking has been disappointing. We have a suite in the kitchen of everything Viking. The stove is now clicking every time I light something. The door of the refrigerator already had to be repaired and its ice makers drawer cant be pulled out smoothly ever since. The ovens door also had to be repaired because it was bent, and it took them eight months to get the part. Viking, however, constantly called me back to say they were still trying to get it or theyd gotten a part in and it was broken so theyre waiting again. They were really good about keeping me informed.

The Viking Range works. My wife and I think its design looks really cool and shes heard great stories about the way it works. I also heard that the quality lasts a long time. My wife wanted a Viking, nothing else. She was shopping left and right for it, including seeing if she can get a used one. She walked into the Viking dealer where we purchased the range from and they had a sale of this particular range along with a free dishwasher. Our experience at the dealer was nice and easy. We just signed the bottom line and the range got picked up when we needed it to. Im not a professional chef, but with the Viking Range, it looks like Im in a professional kitchen. The controls on the burners seem to work a lot better than any other range Ive had before, starting from the simmer up to the high temperature. Im happy that I bought it.

The Viking range has all the features I wanted and a good reputation for being a quality product. It lasts a long time with not a lot of maintenance issues. We wanted a blue range to match our blue kitchen, so we got a custom one. The first one that we received was a disaster. It never worked from the minute we got it. The spring on the door was damaged so the oven never shut properly. Every time it got up to a high temperature, it would drop suddenly down and just remain there. Every day, they sent a bunch of people out to look at it and the whole process was annoying. After a lot of complaining, they finally replaced it. But even if they could have fixed it, I still wouldn’t have wanted it. Why would I want a defective stove that didn’t work from the second it was installed? It was definitely not an easy process. They were blaming the distributor and each step that we had to go through was very frustrating to deal with. The brand new range doesn’t bake well at all. My wife tries every day to bake in it but it burns. We got the dual range with the gas top and convection electric oven. The gas range itself is great, but the actual oven is not very accurate in terms of temperature. The way it cooks food is very inconsistent and I wouldnt recommend it to anyone who wants to do a lot of baking. I would like to take an actual temperature reading on it because it seems to cook hot. Im overall disappointed with this product.

My wife knew about the name Viking and saw it in the stores when we were looking for refrigerators that had a reputable name. However, the Viking refrigerator we have makes a vibrating noise all the time and thats very annoying. They had people come out here twice and there was nothing they could do about it. One person from their support group said that its a manufacturing problem and that theres nothing they could do about it. He said its not a Viking problem and it doesnt make sense to me. I asked him if theres someone else I could contact and he said no. That was very discouraging. I finally tried on my own to find somebody high up, but I couldnt get it. Nevertheless, the refrigerator itself is nice. It has a lot of room and it works well.

The refrigerator has doors that did not line up properly from the time it was received brand new. Viking already replaced the door on the frig side, and they have sent out techs to fix the alignment problem, and they sent their head guy. None of these efforts fixed the problem. Viking replaced the motherboard on the refrigerator too. The shelves and doors and drawers all have broken multiple times. Food freezes, milk freezes, we have wasted thousands in spoiled food because of this faulty refrigerator. Viking is now pulling the it is out of warranty game although they promised me they would extend the warranty since they wanted me to allow them to fix the original Pro Series Refrig when they should have replaced the lemon appliance from the start. Dont trust them. Make them put it in writing. Better yet, dont let them constantly repair their junk, and make you live through inconvenience in a kitchen you paid $25k for their top of the line Pro Series. Insist on a refund or new replacement, otherwise you will be constantly living with techs and once the warranty expires they will say you are all on your own.Viking replaced the double ovens, and the two dishwashers. Amazing no more problems and no service calls since the original junk was removed from my home. It should be noted that we replaced the dishwashers with LG, and no problems. In fact our CA home has Sub Zero, Fisher & Paykel and Miele, and they are all twice the age of this Viking junk that is in our AZ home and no problems. We also have Kitchen Aid in our TX home and no problems. Our Viking problems over the past 3 years since building our new home has caused huge inconvenience, and the problems are obviously correlated to the poor quality control that allowed such defective appliances to be sold. As with all the other Viking problems, once the original appliance has been removed and a different one installed, we have zero service calls.Why would Viking Customer Service fight me on this? Viking had a great rep who did such a good job of trying to correct the problems with all of their other appliances, yet they now will not acknowledge the multiple times their techs have been out and in fact they recently stated there has only been one functional service call. Apparently Viking does not keep good records or they dont consider replacing an entire door, or replacing the motherboard, or replacing cracked drawers, or fixing a constant alarm, or fixing a freezing of milk problem, or replacing cracked shelves, or replacing broken rollers, etc to be functional service calls.If Viking will live up to their commitments they made to me I will gladly let other consumers know but as of this writing they are ignoring me and leaving me with a broken refrigerator, one that was broken from day one, and hiding behind a warranty expiration date. I called who they claim is the head of all customer service, but she would not speak with me and the receptionist told me someone else is actually the head for my region. I do not want to speak with a regional head, as this is a matter that Vikings Chief Quality Officer needs to be made aware of. Viking if you care about your customers you will have someone contact me immediately to remedy this horrible situation.

The oven will intermittently not cycle and reignite to maintain temperature. The range is now nearly the end of the warranty and replacement parts, motherboard, and gas valve have been on backorder for months. After numerous calls to the authorized service center over the past two and a half years, the problem is getting worse. Just last Saturday, a family dinner was ruined because the range shut off and refused to reignite. The next day, no problem, the oven fired right up. Overall we are very disappointed in the lack of quality, value, reliability, and factory support. We would not recommend purchasing Viking products, and will not in the future.

I wanted the quality of the Viking stove so I went with them and Ive had it for six months now. I dealt with Reno’s Appliance, which carries the Viking stuff, and they were good about getting us the package deal. So, we got all Viking equipment, and that was good. I just had my stove serviced a couple days ago because something with the igniters were malfunctioning and the range top is not working. So, they had to do some work in here and it took a couple of weeks to get their tech out here.

I went with a Viking Refrigerator and Ive loved every minute of it so far. I like its sleekness and its look. Plus, all of its components are on the inside of the door when we open it up instead of being inside the fridge.

My choices are limited when I go to 36-inches as far as the manufacturers. Viking was one of them. And at the time, they gave an incentive. When I bought the range, I got a free Viking dishwasher. The quality is good. When the range was delivered, there were some scratches on it. The store that I purchased it from had somebody come out and take care of it. I used the broiler six months after I bought the range and it didnt work. So, the appliance store sent out whoever they use for repairs and service and they were able to fix the problem.The one question I have is why when you go to a 36-inch range, Viking doesnt offer a self-cleaning oven. Also, the 36-inch range is more of a commercial range. Because we pay a good amount for these ranges, Viking should give a tutorial after they install it. How to use it, what to look for, how to clean it. That would be helpful.

Our Viking range broke. Our range had two flaws in it, one of them was rather dangerous. The manifold, which serves all the burners, had a leak in it. It wasnt because of the way it was connected, it was because it wasnt inspected properly by Viking. The other thing is, it also had a broken shelf in it. Those are two things that should have been found before it was ever released from their Viking warehouse. The company we bought it from brought it here to my house and took it out of the box, so it was not something they did. We contacted the company we bought it from, which is Abt Electronics, because within 30 days, we have the right to return it without question. What they wound up doing was replacing our range with another range that they had promised at a later date. We had two different people come out. I had the gas company come out and check the gas lines to the range. Because I had my gas connection replaced because I thought that that was what the problem was until we had Abt Electronics come out. Their technician was the one, after taking part of the range apart, who found the actual problem.This is not a cheap range because its a 36-inch range, its larger than most. Its something my wife has always wanted because she does a lot of cooking. This was something we were moving up to something that was really special. We were originally very disappointed with the problems we had. Overall, it took a couple of weeks to find and fix the problem during the holidays. But as far as Im concerned now, I would recommend the product. The range holds heat very well. Certainly heats what we put on the stove evenly.

I went to SR Appliances and I wanted something more high grade than Samsung, LG or anything like that. Im very familiar with Viking and other brands but Viking stood out better to me in terms of price and value. SR Appliances was great to work with. I bought the range ahead of time. I picked it up and installed it along with my contractor. And then shortly after that, because we were going through some renovation, we didn’t want the range delivered until we were done. But the installation went well. The range is consistent and it cooks great. The BTUs in all the burners work great and cook evenly. I bake a lot and it just performs well. I’ve referred Viking to a couple of other people.

I love the stove. It cooks fast. The quality is good and Viking has always been good. But the ordering process was a disastrous nightmare. Viking should not ever let Best Buy sell their products again. I totally understand that there’s a shortage of product and people to build product. But Best Buy ordered it for me, initially, then they canceled the order, then they triple billed me. I was paying $18,000 for the stove at one point. Then, come to find out, it sat in their warehouse for two months. Then they shipped it and brought it, but they brought the wrong one. They ordered a propane stove instead of a gas stove. I had to pay somebody to come in and put the conversion kit in. It was disaster after disaster after disaster.

I was replacing an oven that I had for years and was gonna go buy new appliances. Plus, I wanted an electric range. I looked at Viking and the quality of the appliance was pretty good for the price. The struggle that I had was I could not see the exact stove that I bought because nobody had one in Columbus, Ohio. I could see pictures in the brochure of what Viking looked like and looked at it online, but I couldnt see it, feel it, or touch it. So for me, it was a big risk and a little frustrating. But its been great so far. I like its oven capacity a lot.

The Viking refrigerator is horrific and I never would have purchased this product but unfortunately, it came with the house. It was a brand-new, unused refrigerator and yet we had nine repairs on it. The builder worked really hard to get a new one as replacement but it also broke down and, to make it even more insulting, that happened on the day of delivery. It got repaired that day but it’s already starting to show the problem with the frosting and the freeze so we are so done with Viking. We’re in the process of getting a Sub-Zero and I definitely have been passing the word to stay away from this company.

I had a Viking stove for 30 years and I like the Viking company as a whole. I wanted to try the Viking refrigerator and I never had one before, so I purchased one. The quality is good but Im not as happy as I thought I would be with it. It has some things that dont work very well. For instance, the ice maker is defective. Every time I open the freezer, ice cubes get out on the floor. So the refrigerator is not the best and Viking could have done better. I should have bought another one. Id also tell my friends that its good but they should check others. Other than that, I bought a Viking barbecue and it came defective as well. I had to call the Viking service but I also have to work and its not that easy to do these things.

We bought a brand-new house and the builder put all Viking appliances in it. We bought a brand-new refrigerator and two things went wrong with it. The fan in the freezer stopped working so everything was at 20 degrees instead of 0 degrees and things started getting soft. Also, one of the hinges of the door broke. We contacted the builder and he told us to call Viking, so we did. And then Viking gave us the local repair shop who came and fixed everything. Once everything was fixed, everything worked beautifully. We’re very happy with it.

The company is nasty and unconcerned whenever there is a problem... My side by side has been nothing but problems. The ice machine has been replace several times... and today the ice maker stopped working. The filter is changed every 6 months so its not that. The product is just beyond horrible. We purchased the large flat top grill... problems with that 2 times. Double ovens... havent had trouble yet, and warmer hasnt had any trouble. The dishwasher isnt even as good as my old Whirlpool... Over 20k in appliances and not even as good as standard crap on the market. Should have gone with Wolf like I originally wanted. The salesman talked me out of Wolf and Subzero for Viking! My opinion... DONT WASTE YOUR MONEY!

I had seen some Viking refrigerators in friends’ houses and I like the aesthetic. I got my own Viking refrigerator and we got it from Abt in Chicago. While we had a run-in with Abt towards the end in regards to how they went about declaring undeclared costs, it has nothing to do with Viking. Still, the refrigerator is expensive so it better be good quality. My favorite feature is its capacity. We have a small issue with the icemaker but Viking had been quite responsive in getting somebody out to repair it. Overall, the Viking refrigerator has been great.

After 8 years My oven and broiler went out at the same time and the igniters have always been a problem lighting on the first try. The repair person advise me that the oven and broiler are operated by two different circuit boards. After troubleshooting for about 40 min. he still could not locate the problem. Tried contacting Viking online and by phone. Viking has the worst support that I have ever seen. Even the Viking Official website has no reliable support. I dont think I will ever purchase a Viking product again. It’s simply not worth it for the money they charge.

I was very impressed with the quality of this washer, best washer I have ever had. Very quiet, glasses come out perfect. Love it.

One of the selling points of the house for my wife and I was that it had Viking appliances in it. Viking has an excellent reputation and it would be my choice. They look so beautiful and they work so well, so were very happy with them. We like the quality too, however, were having a problem with one of the burners. Weve sent in the registration paperwork and took the numbers right off of the appliances. We have to go through our building contractor since its under the one-year house warranty. They are supposed to be contacting Viking to set up an appointment for them to come out and look at the Viking cooktop and see what the problem is. Another issue we encountered was with the registration. We were told everything is verified except for either the microwave or the stove. Other than that we always recommend Viking.

I like that theyre made in the USA. Given this day and time of supply chain slowdowns, the range got here quicker than we had expected, which was marvelous. We got a hood to go along with it. Everything came in pretty much right on time. The range performs exactly as we had hoped. Its a high quality range. Everything comes out tasting great. Viking is the best.

Our house had a Viking refrigerator installed when we purchased it. I had a problem with the refrigerators drawer so I spoke with their team and they were great. They said the drawer that I wanted was back stocked. Theyd shipped it to me as soon as they had it in stock but it took about a month and a half. I’m also having problems with the controls. The usual temperature for a refrigerator is 30 degrees and they recommended zero for the freezer. But when I do that, the top shelf which is the refrigerator side gets frozen. We also found out that our icemaker was making noises because there was no water supply, so I had people come out in maintenance. The person who serviced it said that I could be blocking the vents, so we removed stuff in the vents but the refrigerator still does that.

Ive had Viking for 30 years. However, the quality of the new Viking range is not as good as before. The handles fall off and the door doesnt close as tightly. But I like the burners and its easy to clean the stove. I also like the flammability, the BTUs, the output, and the adjustability of the flame.

My husband and I love Viking and we love to cook. If we’re gonna invest in something really great for our house, we’re gonna buy good kitchen equipment. We originally bought a gas range in June of 2017 and I love that it has a self-cleaning oven. It had a five-eye burner but the fisheye and the back right burners would not work. Different people came out trying to get it to work but it never did. After 11 plus months, they picked the range up and replaced it with a commercial unit with the burners of the same heat and without the self-cleaning.The one we have now has four eyes and it doesn’t have that similar fish burner, which is okay. It would have been great for making gravy on the pan but I can certainly set a baking sheet every time and it’s not the end of the world. Also, the last one had a solid break at the top and it was so big. We live in a 100 plus year old house and we just have a normal kitchen sink. So trying to clean that thing was really really difficult. This current one that we have is broken into thirds. We can take the burner rings out and take the whole thing and get down so we can get underneath all that. And if anything spills into the stovetop or the range top, we can clean that too and which is really wonderful. When we first got it and we put it in, the passenger’s side backseat burner didn’t work. So we disassembled the parts trying figure out why that one particular eye wouldn’t light and noticed there was a little bit of misalignment between where the gas flows and the flame comes out. There was the tiny little floss around the burner where flame shoots out. I called the tech, Luke, back and he came over and he said he had put one of those in a couple of weeks to go in Germantown. He said it was the exact same problem. That’s something that they might wanna quality check if there’s some kind of problem in the manufacturing of it. But Luke adjusted it, so now it lights just fine.Then, one time, the oven wouldn’t fire. It went through four rounds of the click and then it started releasing gas which was a little scary. I turned it off, I opened the doors and waited for a minutes. I looked at the front of the oven a little more closely and it said that it had a self reigniter. So I waited about 10 minutes and tried to begin and it fired. I thought I need to figure out where the flame is coming from in this thing in case I ever do have to put a stick lighter in there and get it going. Also, I was supposed to be able to take the base of the oven out to clean, but I haven’t been able to figure out how to remove it.Other than those, the oven itself is a dream come true and so is the range. It cooks everything so well and so evenly, especially my husband remarks how much more pleasant it is to work with than the original one that we had. Even if the original one hadn’t had the flaws, I don’t think it was quite what this particular unit is. And granted, our original one is more of a household model and this is a commercial model but this one is incredible. I would recommend this.

We bought an entire kitchen of Viking appliances (fridge, range, oven, microwave, etc.). By far the worst is the refrigerator. Every time the machine has broken down, we call Viking for their recommendation which always is to pay more than $1000 for replacement parts. Weve done this now at least 4-5 times, but on todays visit the certified repairman told us it would be more than $1000 and he could not guarantee it would work (the immediately prior visit was 3 months ago and $1500 - on Vikings advice, naturally). Viking offered us 10% off on a new refrigerator - that would be less than we spent on the last repair. Todays Viking rep didnt seem to understand why I didnt think that was a good deal....hmmm..

We were remodeling our kitchen and we wanted to upgrade all of our appliances so we did get Viking for everything. However, the refrigeration portion was faulty so we called our warranty and they did replace it. Its now working fine but thats not expected when you spend that much money on a refrigerator. It was a bit disappointing. For a week, we had to figure out how we were going to store food. We ended up having two technicians come out because they didnt communicate. It was a bit of a mess but its over and Im glad.

We were very excited to purchase multiple kitchen appliances from Viking. In the 14 months Ive owned them, I have had to have the stove serviced 5 times, including visits where the tech didnt even bring the correct parts for our model. Repair companies they use are terrible at responding, scheduling appointments and servicing the products. I STILL havent had the stove fixed after multiple calls with Viking. With these issues, I wouldnt recommend anyone purchases the product if you want a fictional stove.

I have always dreamed of having Viking appliances. I moved into a new house and my wish came true, Viking refrigerator, Viking double ovens, Viking 6 burner gas stove and Viking warming drawer. This came with a hefty price tag but I was over the moon. A few issues with the appliance company, that was a little over 5 yrs ago. Then May 2014, out of warranty we were told by Viking and had to replace the motherboard in both ovens!!! To the tune of over $500. Viking had issues with this problem so extended warranty slightly on newer ovens, so they were aware of problems in past ovens. Fast forward 2 yrs and both ovens are down again. Big pop and smoke. Both ovens again. I have left messages with Viking. No response as of yet.

Ive had previous Viking appliances. Im happy with the refrigerator that I received except for the freezer which was delivered dented. I went to the dealer because as they delivered it, their reps also noticed that it was dented. The replacement came and it was dented too. Im waiting for it to be replaced since September. Other than that, the refrigerator has been great. They just need to pack their refrigerators better in case there might be an issue.

We bought this range 10 years ago, brand new for $6000. We have had it repaired by Viking authorized dealers 4 times over the years for $500 each time. All problems were electric failures. I wrote to Viking the first time it broke, (on Thanksgiving no less), after owning it for 18 months, and they never responded. They have poor customer service and do not stand behind what they sell. Our range has broken again and were done with it. Well be selling it on offer up. I would advise never buying a Viking product.

We own a 5-Series Viking Dual Fuel Range which we purchased approximately slightly more than three years ago. (Largely on the strength of its so-called superior warranty). We are by no means heavy users of this appliance. Recently the electronic control unit failed, and rendered the stove useless with the exception of standard Bake at 350. The Service Dept told us its out of warranty, and the technician wanted a kings ransom to repair out of warranty. After all we read, wed hoped the new ownership would have turned this around, or at least stood behind their product. Neither has happened. This is so disappointing. We have purchased a genuine Pro-style Range with our local Dealers sound advice. This three year old piece of garbage is headed to the dump next week. Dont believe the false hype (we were told by our local Dealer that Viking is fabricating and publishing false endorsements on their own website) and stay away from Viking at ALL COSTS!!!

I like my Viking range. We’re having a little bit of trouble getting it adjusted properly. Some of the dials to adjust the flame stick. It just seems to take a long time to get everything right. Were waiting on parts and it seems to be a waiting game with Viking. We have a serviceman working on it. But its a good range and I really have no problems with it. We also have a Viking dishwasher and a microwave. The dishwasher does its job but I really dont like the microwave. You have to open the door to program it and the inside is small.

We special ordered our Viking range in white on May 13, 2017 and were told it would be 6-8 weeks for delivery. Our range was delivered August 5th with no explanation of the delay. When our range was removed from its pallet and packing material removed, we discovered the door and lower cover panel were both dented. Our selling dealer quickly noted the damage, but installed the range with the promise to have both pieces replaced. It is now November 10th and we are finally scheduled to have the damaged pieces replaced on 11/18. We are patient people, but the delay in the original delivery date and the long wait for replacement parts seems unreasonable. No reason was ever given for either delay and that makes our experience with Viking only satisfactory. We were fortunate that the operation of our range was not compromised and have been using it since delivery in August. It performs flawlessly and does meet our cooking needs. However, the center burner doesnt seem to work correctly (it never goes to high) but we are hopeful that when the service tech comes to replace the dented pieces, he/she can make a simple adjustment. My husband and I do wish that there was direct communication from Viking beginning at the original order date. To date, we have never heard directly from Viking until this. Knowing the status of our order would have been much appreciated, given the substantial cost of our Viking.

I saw Viking Ranges a few times and I liked the quality that it provided and how everything was cast-iron, durable. I like to cook so I told my wife if we’re going to upgrade the kitchen, I’m going to go all-out and get the stove that I want. Something that blended a little bit and had that commercial, restaurant look, and Viking was definitely a factor and their warranty was a big reason too. It is what I was looking for. I also looked at some of the higher-end products but I thought of just getting the one that I want with a higher quality. I got the 30” Series 5 and I like its broiling infrared feature. I also bought a range hood for the top. I already told my wife that if we sell the house, they’re either going to have to pay cash for the appliances or they’re coming with me. I went through Elite Appliance and the shipping was free and the delivery was on time. They had it tracked for me. I got a good deal on my 5 Series. So, I was really happy with them. I would definitely recommend Viking Ranges to whoever is upgrading their house. I know it’s hard. People don’t want to spend that kind of money on a stove. My wife still thinks I’m crazy, but every time somebody comes over, it’s the wow-factor. They walk in and say, “Wow, it’s a beautiful stove.” It makes the kitchen almost like a chef-style kitchen and that’s what I like about it.

We liked Vikings name recognition and aesthetics. I feel good about the quality of the range that we got. The installer commented that it was the heaviest range of that size he had ever tried to lift in his life. And he’s been installing high-end appliances for 15 years. Weight is a good indication of quality to me. You can typically look at the weight of something and figure out whether it’s made well or not. I also liked that we could get the Viking range in a custom color because my wife wanted a black one. We had to wait a couple of extra months for Viking to build that one. Having the dual fuel, which is the gas range and the electric oven, is good too.We got our Viking range at Bob Wallace Appliance in Huntsville, Alabama. They were really good and I would definitely recommend them. I picked out the range online, talked with the salesperson, ordered it over the phone, and had it delivered to my house. The whole thing from step one to the final step was done without me ever stepping foot in the store.I know that Viking and other high-end brands like this have like a no discount policy. But we were able to take advantage of a sale going on to where when we bought the range, we got a free Viking dishwasher with it. Also, one of the things that I wanted, we were going from a electric stove to a gas stove and I wanted a vent hood. And as part of that Viking promotion, we could pick a microwave or a dishwasher. In the future, they could add to the list of free products that one could get. I would’ve taken a free vent hood even though it’s less expensive than a dishwasher because I didn’t need a new dishwasher. I just got it anyways because it was free. The promotions like that are really good and as far as the stove, everything works perfectly right now.

Viking Ranges price was attractive and it made me pick them over its competitors. But I’ve had some issues with my range. When they delivered the range, the back burner wasn’t working. I could smell the gas but the fire wouldnt come on and neither of the stoves worked so there was no power going to the stove. They had to replace some circuit in there, and they had to order the part for the back part to do it. My griddle was also brown-looking but I figured that once I cleaned it, it would be okay. I was just on the website last night looking up how to clean and season the griddle the first use. And so, I did everything with the vinegar and then I did the warm soap and water and I did the oil too. But it still looks brown and yucky. I looked up the ones online and they didn’t look like mine looked. There’s a licensed Viking guy seen to fix stuff and he’s coming out tomorrow to fix the back burner so I’m gonna have to ask him if it’s supposed to look like that. The ranges quality is not what I expected and Im a little concerned because I want the stuff to work when I get it and not have to have things fixed. Everyone at the Viking dealership has been nice in telling me that I gotta go through the warranty and they said that if it continues to have issues, I have to have three service calls before they would even look into replacing it. And it sounds a lot of hassle for a brand that’s almost $10000.

We moved to a new house and the Viking Appliances were already there but they were very old like more than 10 years old so I replaced it. They have a reasonable price better than Subzero. It was a bit expensive but they have a good reputation among my friends and I just wanted to keep the same brand. The refrigerator is brighter than before and I like when the door close I feel like it’s suctioning the air kind of feeling. But I hope for the shelves to be strong in the future because it’s a little bit weak. Because the refrigerator I had was old with broken shelves I’m very careful when I put too much things on the shelves so I hope it stays well. I wouldn’t recommend to my friends regarding the price but I like it.

We wanted a commercial range. We looked at Thermadors but we liked the way Viking Range looked and the price was okay. Viking had a tough track record but we understand they were bought out by another corporation and they supposedly turned things around. The team at the dealer wasn’t great when we went to buy the range. They handle a lot of different lines. They were very nice but not extremely knowledgeable. I would think anybody who represents the commercial people like that would be very well trained. They provided all the information I needed as I asked it, but most of the time, they had to look it up. I think this particular dealer was more into GE, LG and the lower-end or middle-end stuff. They werent impressive by any means. Also, once you pay for them, you would almost think that when they install them, they would run through a tutorial. But the delivery was okay.We like it a lot and have cooked and maked tea on it. Yesterday, we just baked with it and it was making a few popping noises. Were not accustomed to a gas oven and hopefully, its a learning curve but Im assuming that was some of the stuff burning off because its new. Thats a question I have for the technician whos coming to look at the knobs in the front that are rubbing when I turn them and the front kick plate on the bottom that is crooked. But we like that were being able to control the heat on the burners and its appearance as well. It looks very commercial, industrial and it’s well designed. Right now, we’re satisfied.

Our cabinet maker thought that Viking was a good product and I bought my Viking appliances though him. I went to a mobile Viking showroom event and looked at all the Viking appliances for a new home. And if I did my whole kitchen in Viking, they would double the warranty. Instead of having the three-year warranty, it came with a six-year warranty. It was a great deal especially considering that Ive had to have them come out repeatedly to fix things that’s been wrong with the appliances. Apparently, the quality of Viking has gone down considerably in the last several years and I hadnt realized that. Ive got two refrigerators and the parts are just cheaply made. One of them was delivered totally damaged. The shelving does not stay in place. The drawers don’t function properly and the components bend too easily. The refrigerators are less than two years old and half of the parts in each one of them are bent, have totally fallen out or had to be replaced several times already. It’s very poor quality.When they installed the dishwasher, they didn’t put the bottom plate on the dishwasher correctly. Some of the parts have fallen out of it as well. They’ve also had to come out several times and fix the valves in the dishwasher. But the worst is the range, which has never functioned properly. It’s terrible considering I now have $40,000 worth of useless appliances in my home.The person that I contacted to get warranty service was extremely helpful and walked me through the process of getting everything registered. The problem was that they did not want to honor the double warranty on my appliances. Luckily, I had saved the original invoice and was able to forward it to them so that they could put into my record that it was covered for six years. Ive told everybody that Ive come in contact with to stay away from Viking, which is sad because my husband is a home builder. We could sell tons of Viking appliances. But we buy all of the appliances for the homes that we build from Ferguson here in Raleigh and they have quit carrying the Viking appliances because they have so many problems with them. Plus I will never have another thing that’s Viking in my home. It’s terrible. We’ve had problems with everything Viking.

I had always wanted the Viking brand and when I shopped around, I figured it was in my price range. I took it and my interactions with Reno’s Appliances were very good. I like all of my ranges features and the quality is very good. Id tell others to get Viking as well.

We purchased a brand new house in March and because of COVID, we only moved our things in and we just stayed at our other home in the woods for a couple of months. When I went to use the dishwasher in May, it didnt work. I called for a service call, and each time that I would call, it would be a month-long wait. I had my three adult children here for a little while, and working from home, it was three meals a day. I would call Viking and leave messages and people wouldn’t call me back. When someone came, they said they fixed it and left. I started the dishwasher that night, and it did not work. That was on a Friday.I called again on a Monday and the service department was supposed to be contacted or they would come contact us. That took another month and then that fix also did not work. After that, it was more calls and more waiting at least a month for having an appointment. The whole process went on for many months and I was really frustrated. I never had one working here until this last visit a couple weeks ago and all I can say is it’s repaired now. For my other home where I have an old Viking dishwasher that needs to be replaced now after 20 years, its not gonna be Viking.

The icemaker in the drawer of the Viking refrigerator is very cumbersome. I was gonna call a repair person because it shouldn’t be that challenging to open and close the drawer. Thats the function of it, to get ice, and you have to use two hands and pull it out. Also, the door to the fridge when it has condiments and things on it can be very heavy. But the lighting is excellent and the self-closing drawers are nice.

We purchased a used Viking range, did a conversion from gas to LP.. Ive had most of the oven apart and must say, this thing is built like crap. The hardware used is cheap, the sheet metal is thin and rusts, nothing even close to a quality range. The Nords would be very disappointed!

Purchased Viking stove and built in Viking microwave VMOS200 while kitchen was being remodeled so it sat in warehouse for around a year. Microwave installed and worked fine for about 10 years, and then it stopped heating the food. Researched cost of repairs and found them to be way high in cost because of labor and the cost of parts needed. Researched for similar issues, to find out that other with same problem as a result of some switches behind the keypad that were bad and needed to be changed.As per Viking the little switch would cost around $22.00 ea. I worked as a purchaser of electronic components and I thought it sounded fishy for a switch to cost that much. I used to pay pennies for some switches and granted there are different types for different uses, but nothing could justify $22.00. I took the switch description and specs and fed it into Google and like magic had a list of them including the one from Viking. Found the one that matched my needs for less than $3.00 ea., sent description of it to Viking and asked what the difference was.Vikings response was that there wasnt any difference between them and either one would be perfectly good to solve the problem with my Viking microwave. I purchased over $25.00 worth of switches because I wanted free shipping. Also, this model has 4 switches behind the keypad and I was not sure if one or more switches were bad. They are ripping off consumers with their high prices for appliances built by Sharp and sticking their Viking name on them and selling their made in China switches for $22.00. If this is not illegal, it should be!??? Does Consumer Affairs look into things like this? Wish they did.

I absolutely love the Viking range. Besides the look, I love the cooktop in it. I ordered extra racks and got all the rollout racks, which I love for baking multiple sheets of cookies at one time. I also love all the different ranges that you can put your oven on with the convection, which can be the low, the medium, or the high. It gives you so many options. All the burners come off so nicely and I havent had problems cleaning it. People should get Viking if they were thinking about it.

Ive had my Viking range since June 2019. I had a previous high-end oven that came with the house that I bought, and when that oven was no longer able to be repaired under the warranty, I had grown accustomed to its features, and I wanted another one. And there are only a handful of high-end brands that has the same features, a Viking being one of them. I went with it being the lower maintenance and lower complexity quality brand. And I liked the style and the look of it. I don’t quite know if I’m gonna get the value out of what I paid for because they threw in a promotional free Viking dishwasher that we replaced my older, reliable dishwasher with, and it had nothing but problems, to which finally, it seems to have gotten fixed. And that has turned me off of the brand because I wondered, if the dishwasher had so many issues and seems cheaply-made, what’s the Viking brand for the range going to do down the road? My overall feeling is that I have enormous trepidation about spending the money that I did, and how long this unit is actually going to last without it costing me tons and tons of money out of out-of-pocket repairs once the warranty expires. But then again, maybe that’s their business model. Maybe that’s why I got this broken dishwasher so that I have to keep repairing it and spending money years down the road. That’s my mental state that I’m in on the Viking brand right now. And there’s really not much I can do about it at this point. So, I have to hope for the best. The other issue that I have is that there has been a concerning, unexpected behavior with the range where, sometimes, my wife or I will turn it on and set it to bake and to preheat, and we’ll come back to it 20 minutes later, and it has set itself onto the clean cycle and hasn’t heated up or anything. I actually ruined a couple of bread loaves that I was looking to throw onto the oven at that time and I couldn’t. And I had to switch it off, then on and then off. So now, I have to call the egregious Viking customer service and tell them that I have a problem although I can’t be sure. And it’s time and energy that I have to spend doing that, it’s rearranging my schedule for a repair crew. I wanted a product that works, and I’m not entirely sure I have a product that works well. I’m highly skeptical and feeling trepidatious about it. I have limited confidence that it’s going to continue to function like a new $11,000 range should for longer than a year or two. I’m living in the fear of I don’t really know what to expect outta this thing, and I don’t really know if you guys are gonna support me in my time of need for the amount of money that I paid.

The Vikings Range was already in my fourth house when I bought it in September 2015. The range, including the oven, gets hot super super fast and that concerns me because it cooks food so fast. When I scramble eggs, the estimated time is half of what it would normally take. Im concerned about burning and fires so I have to watch it. Its almost short of a microwave, and because of that it creates potential danger.

Viking ranges have a good resell value and I like the brand. I purchased one a month ago and my experience with it is going well so far.

Viking stove VES3064BSS electric 4 burner - Is anyone having problems with burning food? My oven runs really hot. I have to adjust the temperature and the time on all the things I put into the oven and its still over cooking my food. I had a repair man in for my dishwasher and he checked it and said it could be the hinges and also checked the temperature in my oven and it runs way over what the temperature is supposed to be. I feel the same as others, Viking does not back their product. I love to cook and bake and this stove has been a disappointment!

My Viking range is a well-made product and it looks great. And while its kind of shocking how heavy it is, everything is working great on it. I really like the induction in terms of speeding and also, it is fairly quick at heating things up and turning things fast. So, its nice and seems to be a little bit cleaner in terms of the heating element and keeping the top clean. The only thing is I cant see where theres a built-in timer in there. Luckily, I have the microwave over the oven, so Im able to use a timer on top of the range. But if I didnt have the microwave, itd be more of an issue.

We needed a new fridge, and we heard that Viking was a good model, so we decided to buy it. But ever since we’ve had it, it has been giving us nothing but a problem. We’re working with Best Buy to have it replaced as soon as they can get us a different model or unit, not even Viking. The compressor seems to be humming a lot louder and unusually higher. So it’s this annoying, high-pitched hum that we constantly hear. Also, the alignment of the bottom freezer drawer is a bit off. They tried to replace it with different Viking units from different warehouses, but all of the refrigerators had the exact same problem. So we did not go with a replacement, and we came to a mutual decision that we’re gonna have the Viking taken back by Best Buy and have it replaced by a completely different brand. We got the 36-inch freestanding unit and it is absolutely not one I would recommend. Best Buy asked us to reach out to the manufacturer directly, and they came over and saw the unit, and they didn’t really do anything. They told us that they were not gonna be able to help or do anything here and that we just have to talk to Best Buy. So while they were polite, they were utterly useless.

My Viking Refrigerator is good, except it suddenly stopped freezing and we had to repair it. Weve had Viking appliances for 10 years and weve always liked them. For the fridge, I like its size and all its features. Weve never had a problem with them until this year and they took a week to fix my fridge, which was quick.

We built a new home and bought a Viking refrigerator floor model through a dealer. I had a built-in before, and I was happy with it, so I went with that particular refrigerator. I like the built-in because it’s not deep and things don’t get lost in the back of the refrigerator. I love my Viking refrigerator, but I’ve had eight or nine service calls on it and the people who came and serviced it have been excellent. When the refrigerator arrived, there was an issue with water coming out of the bottom of the door, and they replaced that, and then it wouldn’t make ice or water, so they changed out a harness, the water pump and the icemaker. It makes ice, but after they put in the new icemaker, the lever stops when the ice fills up, so a part was ordered and the people are coming this week to replace that. The dealer has been absolutely awesome on service and responsiveness and their staff has come out and dealt with every single problem I’ve had. However, I bought an eight-burner gas range through Pacific Kitchen & Home and I would not purchase through them again. When the range was delivered, the door needed adjustment and it’s been a nightmare to get somebody to come out through Pacific Kitchen to service it. I had to reach out to Viking directly to get any kind of service and they’re coming out this week as well. Hopefully, once everything is all in good working order, it’ll be well worth it. I also have a Viking dishwasher, which is fabulous and Im very happy with it.

We still have the Viking range in our house in California. We really like it so we ended up buying Viking for all of our appliances. We have the oven, the fridge, the dishwasher and the microwave. My father and mother bought the range and they came back happy besides spending almost $20,000 on the appliances. The range was bought a couple of months ago and then we set it up two weeks ago and just tested it. I love the overall quality of the range. It is very good and I feel like it is more commercial than household because everything is so big though not as big in the inside. But other than that, it is perfect and it cooks everything faster. I would recommend it.

Viking was on sale and that led us to have a look at it. The construction of the range and the write-ups on it seemed generally good. Although, the one in Consumer Reports sucked and so it caused us to think about it. But I chose to ignore their relatively negative reports on the range. The sales representative was a very knowledgeable guy and took us through not only the Viking Ranges, but several of the other competitor ranges to look at the different features, trade-offs, and sort of helped with getting rid of some of the marketing stuff that doesnt matter as much as the functionality.We love it. Its been nice to use and cooks really well. The only thing that were having some trouble with is a piezo igniter on the front left. I was wondering what to do about that because it doesnt work very often at all. I might need to have somebody come, have a warranty look at it. But other than that, its fabulous. Were enjoying it and would recommend it certainly to other people.

Ive been using Viking for the past 13 years but I dont think Im gonna buy Viking appliances moving forward. I was very happy but not anymore. I have lots of properties and in most of them are Viking. I like the design of the refrigerator but in the past three years, the refrigerators are very bad quality. They just keep breaking down and all the repair people would come in and say not to get Viking. I like too that the dishwasher can have the filter but it breaks too often. Last year, I spent over 20 grand but some stuff was on backorder. So, I told the supplier that bought one for me to put in my invoice that I bought two. Then, when I asked for the rebate, they said that I didn’t qualify because I have one invoice. Even though the guy who I bought it from said it was gonna be okay, I didnt get my rebate of 5%. They could have looked at my file and made an exception because they would be out of pocket fast and it wasnt my fault. They should have fought with the reseller, but I didn’t bother. So, theyve lost a loyal customer.

We were looking for refrigerators when remodeling our kitchen, and I liked the inside of the Viking. I wish I hadnt picked Viking though. After 12 years, we had to replace the refrigerator. We have the double that are side by side, which was extremely expensive in replacing it. And now, its been double the price. So, I dont have good feelings about Viking. I would never buy it again. We paid to have it fixed once or twice, which was very expensive. I had found the quality to be very poor.There was something wrong with our freezer door, which the freezer mechanism has already been replaced as well at great expense. I complained immediately about the refrigerator when it was put in. It should have been replaced. The door was faulty. I was put through so many hoops. We finally gave up. That door should have been replaced from the beginning, and then we wouldnt have had this problem. They wanted to charge us $600 to come out to look at it before they even replaced it after we had already spent money and had it evaluated by somebody they approved of. They were charging us again. They should come and take both of the refrigerator and freezer out and replace them. Im very unimpressed. Im disappointed with Viking refrigerator and freezers.

I used to be a restaurant owner so Ive always known what a great product Viking gives out. My daughter is a chef so shes heard of them, and we have some friends that have Viking. Everything was great. The Viking dealer was very friendly, professional, and knowledgeable. The range is perfect and has excellent quality. It was sturdy, perfectly flamed, and keeps the temperature. All is very good, and its a stove that I only buy once in a lifetime. Everything I need as a cook is there, and I dont need to buy anything else.

I heard better reviews on Viking from people that have had them, and I wanted to go in the direction of a range like this only because less bells and whistles means less to break. The quality is good. The door handle wouldnt open one time and the rep that came to do the repair was excellent. He was on time and it was easy to make the appointment. They were very good and professional. I also like that they took care of the problem quickly. Plus it was covered under warranty.

I purchased brand new Viking appliances for my entire kitchen. I got a refrigerator, a dishwasher, a microwave, and a 36-inch gas range. I happened to be at Best Buy and walked by their display. I knew Viking was very reputable. I had it quoted to see if it would fit my needs. However, purchasing the appliances there was a nightmare. It was probably the most painful thing Ive been through. Every single product delivered to me by Best Buy was a disaster. Its because once it leaves Viking, it actually goes into a contracted service that Best Buy uses, and its their distributorship that caused the problem. They had way too many hand offs, they had a product coming out of Mississippi and went into distribution centers, and they were supposed to make it to Minneapolis. This is also when the products will be damaged as well, like the dent in the microwave. My refrigerator was delivered completely dead on arrival. They installed it and told me it was gonna take 24 hours for it to cool. The next morning, its as hot as it was when they installed it. The fridge had to be completely replaced. Furthermore, it took almost 12 weeks for my range to be delivered. I was getting the runaround from Best Buy. I kept getting excuses on why they told me they couldnt find my range. I told them, How do you lose a 36-inch range? I dont understand. They said, Well, it didnt arrive. They were a no-show at the loading dock. I had used the range one day, it had a short in it and burned up the entire range. I know that these issues wasnt Vikings fault and I dont think they had any control over what was happening once it was purchased. I felt like the CEO of Viking needed to know about my experience because of the distribution. I did a Google search for the CEO of Viking, and I called and left a message for him on his voicemail. He called me within an hour. And the next day, I had resolution. I had appliances being delivered and everything being handled. They sent a Viking representative out of a smaller-type of distributor, and not a big box company. He was fantastic. Best Buy was putting all the blame squarely on Vikings shoulders because every time I would call them they told me that all the delays were because of Viking. It was ironic that once I did get a hold of Viking, the problem was handled within a day or two days. I would recommend Viking to a friend, although I would tell them never to buy through Best Buy.

I had a Viking range in my last house and I liked it. I like gas cooking. However, when it came, the front griddle was scratched. Viking put in a ticket for service to get that replaced. They came out once. The tech couldnt do it. Came out again. He couldnt do it. Came out the third time with the replacement burners. Instead of being the silver, they were rose gold. Came back a fourth time. Now, this is only being here to make sure he could get in. In the meantime, also the griddle came. It was rusted. I just got that griddle three weeks ago after purchasing back in August. I love the product but the service was horrendous. I have all Viking in my house. I got another French door oven, the dishwashers, the microwave. It was terrible. A lot of my time spent trying to get things fixed that I shouldnt have been spending time on. Nobody listens to me.There was so much trouble trying to get the stove in and get it to be finished that I almost said to them, “Come and take it back.” Putting in tickets, waiting here for people to come to the house during COVID. Coming in, he couldnt fix it. Hours taking the whole stove apart, putting stuff all over the floor. Meaning that when his visits came, like the one time he came at 4:00 and I would start cooking dinner around 4:30, he came until 6:30. A lot of little problem things that shouldnt have had to happen. And then they give you a window of eight hours that they will be there. So, you take a day off work. That was just the messy part of it. I did that three times. But the products that they make, I absolutely love. Ive had them in my last two homes, and I have a 48- inch stove fuel and I love it.

Viking is the better brand and I give it a high rating. I like everything about my stove and it is very nice -- premium stoves do not have a lot of push button screen on them as those are problems and they are not made for heat. I had a premium brand once and I threw it out as I did not want to fix it again. So I bought a Viking. Visually, it is nice, including its knobs and color. Initially, when I did my research, I did not even know where they are from as I thought they were manufactured overseas. But when I went to purchase it and I started doing more research, I found out that they are all over New York. Anytime I go to a restaurant, they have Viking stoves, and those stoves are here forever! It will be the last stove you ever own.

My wife decided to purchase a Viking refrigerator because she likes high-end stuff. The units refrigeration is fine, but I’m a little disappointed that we had to request a replacement for some of the drawers because they were cracked. The drawers seemed to get damaged very easily because of a quality issue. When they sent us the first replacement, there was a problem. So, we had to request another one. Nevertheless, there was no difficulty getting ahold of the Viking contact. We are also disappointed that we cannot retrieve ice or water from the door or water, and that the door is squeaking. Overall, Im not sure if the amount of money we spent is even the value. I could’ve done fine with a Kenmore.

We got all new kitchen appliances (5 pieces) w/ Viking Professional Series in Feb 14. We started seeing rust on the fridge doors, handles & cooktop knob settings are unreadable. They say it is not cover under the 3-year warranty.