Our neighbor has a Viking refrigerator and I like the appearance. It also seems like they last longer. We bought one through Best Buy and the specific sales person was really good. I like that the fridge has more shelves than usual, but when we had it installed and opened it, the drawers were cracked and I am frustrated with that. It would have also been nice for the fridge to make crushed ice, instead of the big ones.

I like Viking products. It’s like residential/commercial use. We cook a lot and I like the burners on our range. They are very good burners. So far, the quality of our range good. The only thing I don’t like is that the oven don’t have a timer on it. I didn’t realize that it didn’t have a timer until we started using it.

Were happy with the range but the purchase experience was not without difficulties. Immediately after installation, three warranty service calls were necessary due to faulty wiring on the convection fan and broiler ignition failures. The issues were not due to shipping. The stove came with a list of quality control checks but obviously, the factory is hasty in final QC. Its a pity because the build and design are so nice. Checking its operation at the factory would have revealed the problems and saved everyone a lot of inconvenience.

I had a friend that had Viking appliances and we really liked the appearance. It was something that we were interested in. We liked all the great things we heard about hem too. With our Viking range, I like the quality and the way it distributes heat. But when our range was delivered, there were tapes inside the two glasses and we still have those in there. Thats something that somebody is coming out to look at and they will take it out from there.

I picked the Viking range because one, it was the recommendation from the appliance salesperson that I was buying from. And then two, it came with a package deal with the dishwasher although I upgraded that anyway. The third one is simply its aesthetics and capabilities. Its been excellent so far.

Back in 2003 we remodeled our kitchen and put in Viking appliances and we have nothing but trouble with all. The only appliance that was not Viking was the microwave because at the time Viking did not make them. We have not had any trouble with the microwave except to replace a light bulb. The refrig has had to have 3 ice makers and the door needed 2 new sets on hinges and appears to wearing out again and there is concerns of the door falling off, the convertible meat savor drawer has had repairs done to drawer glides multiple times and still not working properly. Just in the last week the refrig evaporator and compressor went out and I have a quote to fix it for over $1500. The cooktop we have had to replace the stainless trim around the glass once and it is in need of replacing again. The oven clock, timer or the self-cleaning has not worked since the time we bought the appliance. The dishwasher has worked but the control panel on the inside of the door has cracked and it has holes on the panel from what appears to be dry rot. To replace all these appliances would cost well over $15000 this does not include the cost to have someone install. Furthermore the refrig, dishwasher have wood panels on them to match the rest of the kitchen cabinets and Im not sure whether these cabinets and the color can be recreated without costing thousands more. For a product that promotes itself as being a top of the line company I would have to rethink my branding.

We love our Viking range and I use it every day. I like the open range design element of it. It’s a little bit harder to clean, but it’s better for the temperature control, which I think is why it’s used professionally by professional chefs. It was a personal recommendation from a family member who had one as well, and we purchased it through a local affiliate of a Best Buy. It’s been great. I have had no problems with it, and it’s probably the best stove that we’ve ever had.

The Viking refrigerator is well-lit and well-designed. The only criticism I have is that when we open up the bottom drawer and let the icebox fill up to the top, as we pull out that drawer that has the icebox, the little metal piece that you flip up and down to turn off or on the icemaker very often grabs a roll of ice cube, shoots them into the back of the refrigerator, and they come flying out underneath the freezer compartment. If I was 30 years old picking up the cubes it wouldn’t bother me as much, but Im 70 years old and having to lean over and pick up the ice cubes when they fly across the floor is not something Im enjoying. What weve been doing is once the icebox is filled, we flip the metal bar up and we leave it off until the box is fairly empty and then put it back up again. I don’t think it has to do with a malfunction and that they could fix that without redesigning the refrigerator.If someone asks about Viking, I would tell them to consider making sure that they look at the design of each of the refrigerators and make sure that this particular design is something theyre gonna be aware of in case they buy this model. This is a problem Im having with this model and maybe another model doesn’t have that problem.

Viking’s dealer was very helpful when I called them. All warranty work was approved and I was supposed to have them repaired through Viking. But, I am still waiting for the repair people to call me back and schedule my next set of repairs for the gasket of my fridge. Also, I am waiting on Bob’s Repair who was supposed to contact me to repair the stovetop that needs to be regulated. I called at the end of September and I have been waiting for about three weeks. That aside, I like my fridge although the stainless was a little heavier. I am happy with my Viking appliances and I would recommend them.

Ive had Viking in a previous home 15 years ago. At that time, I liked it better than anything else that was comparable of the professional series. However, theres one thing that some of the other ranges have that Viking didn’t and maybe still doesn’t have, and that’s different sized burners. My wife makes espresso every morning with the little Italian coffee pot, and all of the flame diameters are bigger than the actual espresso pot that were using. So we have to put it on the side and it uses about a third of the flame and two-thirds that has nothing. I know that some other brands have ones where the back burners are small. It’s the only thing that I wish was different. But I like that Viking is sturdy and uses gas.

I have purchased 2 Viking wall ovens within the past 12 years, one at a discounted rate because my first purchase with them only lasted five years with many, many repairs in between. First of all their hinges on the door break very easily, the door to the oven is very heavy and can withstand constant use. Once the hinges break, the oven door cannot seal properly and therefore the oven will not run. The broiler coils burn out very fast. The oven cooks well over temperature, so you can trust the exact temperatures. The lettering on the wall peels off very quickly. I did not use any chemicals on it and I always used a soft rag with water to try and clean it. The stove top I purchased as well and that is also in bad shape. DEFINITELY NOT WORTH THE MONEY!!!

We purchased a Viking Gas Range this summer for our kitchen renovation. We were excited about our purchase as we had saved up for this particular gas range. After install, we have been less than impressed. When preheating, the gas oven makes a very loud bang! (As if metal is expanding inside.) It scares me every time I hear it, even though I know its coming. When I called customer service, I was told once that it was normal and a second time, I was put on hold for 20 + minutes, only to hang up because I didnt feel my concern was being valued. We also smell a very strong smell of gas or exhaust when the gas oven is on.My concern is that the loud bang and smell of gas/exhaust should not be present in an appliance that is so expensive. We expected higher quality when we made this purchase. Ive tried calling customer service and entering a claim on the website (which seems to be permanently down and unable to accept claims online). I want to be in love with this purchase, but Im not. In fact, I feel a little uneasy using the gas oven due to the experience Ive had so far.

A model that is cabinet facing, only ice making, no water, unfiltered water in the fridge is hard to find. Only two companies had the configurations I wanted for my refrigerator and Viking was one of them. The refrigerator is fine and I like it. I love the amount of room I have without the water component which was very difficult to find in other refrigerators. But Im having problems with the trim kit. Either its not installed right or its just not a good product. Its been months and I havent gotten the new trim kit to see if the issue was in the installation. We chose Viking over GE because of the trim kit, but thats where were having trouble with and the design may not be so great. Customer service had short answers like they just want to get me off the phone and I felt it was rushed. The rep called me to let me know the scheduled appointment date, but its still not fixed. Id rather just have it direct and get it fixed.

I purchased all Viking appliances thinking they were high quality. Unfortunately, I had problems from the start...especially with the dishwasher. Like many other customers, the silverware basket began falling apart within the first year. I complained to Viking and left with the impression they just dont care if you are satisfied or not. I cant stand the thought of paying up to $80 for a new Viking basket- after paying so much $$$ for the dishwasher in the first place- so I am still using the broken one currently held together with zip ties. If that wasnt enough, the start button on the top edge that turns the machine ON failed. That cost me close to $200 to replace one tiny electronic part. I have a small apartment size dishwasher in one of my rental units I paid only 1/4 of what I did for my Viking and it cleans dishes so much BETTER than my expensive Viking. DO NOT BUY VIKING APPLIANCES. You will regret it.

Do not buy Viking Appliances! Our stove and refrigerator have both needed service of major parts from day one. Viking customer service was helpful with my stove with 3 issues in the last 5 years. Now our refrigerator doesnt work. No repair place will work on Viking and guarantee parts. Reaching out to Viking for a certified Viking repair place, its taken 6 days with follow-up every day on my part for them to finally refer me to a company that wants $200 just to come out to look for the first 1/2 hour and charging additional per half hour. This does not include repairs or parts. If it takes a second trip, I pay another $200 trip charge. Viking has such poor products and you the customer will be paying for it with your time, money, and inconvenience... Very disappointed.

Purchased a beverage center/Mimi fridge with a 5-year service contract, thank god! It has never worked properly. We have had at least 6 service calls and probably several thousand dollars in repairs. The unit has never worked properly and has be out of service longer than it has worked. By the time we get the call to the repairman they order the parts they come back to fix, the fridge breaks in about another week. It mainly freezes the contents which leads to exploding sodas and cracked glass. It has read the incorrect temperature as well as unable to change the temperature.Right now the unit was fixed yesterday after waiting several weeks for parts and just today called the store where it was purchased to have someone come out and check it for yet another issue. The store we purchased it refuses to exchange it because it is a high endproduct and they cant take it back... I wish we purchased a 300 hundred unit from Costco instead of wasting $ 2000 on this...at least it looks pretty! We have a 5 yr service agreement so when that runs out it will be placed on the curb. Do NOT waste your money.

Both our built-in freezer and refrigerator were purchased brand new with extended warranties. Freezer constantly breaks down and the technician cannot fix it right away and they have to keep coming back to change parts and still it take 3 to 4 weeks sometimes to fix it. That is why I purchased a spare Kenmore freezer used for $200.00 and it works better than my $5000.00 dollars Viking freezer, it does not break down. The refrigerator is falling apart. All the drawers are all broken or cracked from change in temperature and the warranty does not cover bad quality products. In short my recommendation to all Americans is dont buy Viking, it is a very bad company with a big line of bad products and bad customer service. My previous built-in refrigerator and freezer was Thermador and I did not have any problem for 24 years.

I have always dreamed of having Viking appliances. I moved into a new house and my wish came true, Viking refrigerator, Viking double ovens, Viking 6 burner gas stove and Viking warming drawer. This came with a hefty price tag but I was over the moon. A few issues with the appliance company, that was a little over 5 yrs ago. Then May 2014, out of warranty we were told by Viking and had to replace the motherboard in both ovens!!! To the tune of over $500. Viking had issues with this problem so extended warranty slightly on newer ovens, so they were aware of problems in past ovens. Fast forward 2 yrs and both ovens are down again. Big pop and smoke. Both ovens again. I have left messages with Viking. No response as of yet.

Our Viking refrigerator was fine.

I've had this fridge for nearly 11 years and have had no problems. Because I love to cook, it's great to have such a large fridge which easily holds enough food for whatever I want.

I have a thing for color and I have a lot of red in my house. I couldn’t decide if I wanted a range in cobalt blue or red. So I was searching the internet and I saw the deal that Viking was offering a free dishwasher if I bought the oven. It took me a while to decide on it if I was gonna buy from a dealer in New York and I wouldn’t have had to pay tax. But I wasn’t comfortable with that so I bought it from a dealer in Miami, which is where I live. I bought it in red and that’s cost me considerably more. They gave me the dishwasher but I bought the red panel which I had to pay for and I bought a Viking convection microwave which is not in color. It’s stainless. The first time I used the oven, I was really uncertain as to how quickly it cooks. So I called Viking and spoke to one of the representatives who happened to be a chef and I told her I was making lamb chops and she told me what to do. Now I have a little bit of difficulty in removing the shelves and lowering them ‘cause the pull-out shelves are in an obviously different way than regular ovens. I cooked the lamb chops a little too long so while they still came out great, I overdid them so I have to be a little careful in learning exactly how long I can put something in the oven or the broiler. And I’ve never cooked with infrared and it is fast.The range, when it turns on, it’s so fast and it boils water so quickly. The only problem I did have initially was that the broiler can that came with it was a piece of junk. It looks like it came from a $500 oven. I read the user’s instructions and it said, “Use no chemicals at all. I bought special cloth in Sweden to clean it. But the pan, the first time I used it, the surface started to come off. So they sent me a new one and the new one looks exactly like the oven rack which is what should have come with it in the first place. And it’s wonderful. However, I found this tiny little beige mark, like a perfectly cylindrical little round mark no bigger than the zero on the keyboard and I didn’t know what it was so they sent a Viking representative out and he found two of them on each side and they said they’re supposed to be there. So other than that, I don’t have any complaints. I love the Viking Range. I didn’t want to pay the extra money but I bought the sealed range set because that’s what I was used to and it was considerably more to buy it that way but it’s easy to clean. If you bought the open range, things can go underneath. And I’m not the neatest cook in the world. So all together, it cost me about $5,600. I love the dishwasher, too. It has a light in it and when it’s on, it’s so quiet you can’t hear it and the light shines red on my floor. The only thing is it’s a little smaller than I’m used to but it’s still very nice. And the microwave, it’s microwave and convection. So you can cook in it. But I have to learn how to do that because convection cooks very fast. But I love the way it looks. Also, anybody that I have had to deal with at Viking has been very polite, pleasant and always got back to me and got me that wonderful correct broiler pan right away. I don’t always use everything I buy but I like to buy and I like high-end stuff. And this is one of the few things I’ve never had a complaint about except the broiler pan which was the wrong one. So Viking is super wonderful.

The builder put a brand-new Viking refrigerator in the house that I bought. I like its bottom freezer. Also, when we were having a problem with our ice cubes, the team at the Viking dealer was able to talk us through it and help us. They were great.

I went to the building in Manhattan. It has all the showcases and thats where I picked out the Viking Range. I liked their reputation and the price point. Then I called Appliance World and they had it shipped to my house. During delivery, it came damaged as the bottom trim piece was dented. I called Appliance World and within three days, I had the little piece over here ready in the mail. The fact that I went from an electric grill to a gas grill makes a big difference to me. Its been about a year now since Ive had it and its been a good stove and hood.

Viking was running a special so I bought my range from them. I got a free under-the-counter microwave which is what I was needing at the time. I was redesigning my kitchen. I like the range and Im using gas instead of electric. Its been good except for the main door. Whenever it closes, it doesnt always turn off the light so I have to push it close a little harder.

Viking Refrigerator is a higher end product. It’s a good appliance. There was a slight beneficial discount for the Viking at the time we purchased it even though it was more money than some other appliances. I haven’t had a problem with it other than a drawer breaking, and they sent us a replacement. I called Viking and they said to make sure the appliances are registered. So, they registered, and once they were registered, they were gonna send somebody out. I couldn’t believe they were gonna do that. When they realized it was just a drawer, they just sent the drawer. The process was easy. I like all the features of the refrigerator. One feature is kinda interesting. They made it so you can put a full-sized pizza on the bottom of it, which is pretty cool because you always have a problem with the box of the pizza. Also, the dealer, Pacific Appliances at Best Buy was great.

The range is large and stainless steel. And it feels like it has high build quality. I coordinated a fix on a gas leak through email. Viking had to send the repair guys out a few times to figure out the leak. They were attentive and followed up.

I had my stove about 10 years...broiler burner doesnt turn on, could not control flame in front left burner - it flamed out. Viking said I should replace valve, about $100 - that didnt work. Then they said it was an outdated stove for parts. I removed orig. valve and cleaned it with brake cleaner spray - works perfect. Cost? $3.00. Broiler still doesnt work. I give up...never again with Viking.

We have had a Viking range for almost our entire married life. We lost our range in the tornado the day after Christmas, and we did not rebuild. We bought another house. The range that we had in here was an LG and it was a piece of crap. I had to turn off the air conditioning because the gas burner would blow the flame to the right and it wouldnt heat anything. The broiler never got hot enough. I could put my hand under it. It did not do anything it was supposed to do. So, we went back to a Viking. Our other Viking was a double oven, griddle, grill, four-burner and it was wonderful. Our kitchen is not that big this time, so we just got a four-burner gas range and the single oven. The broiler works and the burners have power. I like the center thing where I can put an oval pot in the center. The fellows who delivered it were above and beyond. They spent a lot of time here, carted away our other range and got this one situated. At first, we thought it was gonna stick out from the wall too much and wed have to relocate the gas line a bit, but once they put it in place, it was fine.

I like my Viking refrigerator. Its a good-quality refrigerator. When it got delivered, there was a piece of plastic wrapped around the motor inside of it. There was no problem getting someone out here to work on it. They came out really quick. Also, whenever I had an issue with it, I went online and I was helped out and pointed in the right direction very quickly.

Viking was the affordable choice and a better choice than some Maytag. Its got a quality name to it. Its the rep. However, there was a problem with the shipping of our Viking Refrigerator, and we had to get another one. The first one got replaced. Even the second one, the freezer door is a little loose. I didnt wanna deal constantly having to send it back. The handle was loose, so I tried adjusting the handle. It doesnt adjust anymore. But, its good. It works.We got it from Best Buy. They were nice enough to accommodate switching out the first one. They wouldve switched out the second one cause I wasnt happy with the freezer door being crooked and the handle being loose. The handle is still loose. We were able to fix the crookedness a little bit, but at that point, we needed a fridge. Our old fridge had crapped out, so I didnt have time. They werent gonna bring it till the next day. So, thats my only gripe. The product is not 100%. I wouldnt recommend this Viking Refrigerator ‘cause its a hassle.

Have problems with this since 2008, with the little square pipes that connect from the refrig section down into the freezer freezing up solid with ice. When this happens the refrigerator warms up as it cuts the circulation from the freezer to the refrigerator. I have tried modifying the ducts to no avail... This is a crappy design, never seen anything like this. Ive had GE appliances that are almost 50 years old that never ice up... The VIKING is defrosting, but it looks like the cycle is too short to warm the ducts properly - either they should be tied physically to the coil for warming or changed to teflon so ice wont stick....ITS IMPOSSIBLE TO GET DATA OR SERVICE BULLETINS from VIKING, and their STAFF are clueless.... These appliances are of such poor quality, how do they manage to market this junk? Class Action? Consumers Reports?? Someone needs to shake these guys up.... The basic design is good but the product delivery is awful...

As a very dissatisfied and disappointed Viking customer, I would never recommend the product to anyone. I have often said to anyone who listens that our Viking kitchen appliances was the worst purchase we ever made. We have had more repairmen here to work on the highly touted Viking appliances in the last 6 years than in our entire 40-year history of home/appliance ownership. It is a joke. We are currently waiting for the Viking repairman once again to come fix the refrigerator to hopefully stop the leaking that is damaging our hardwood floor. If I was independently wealthy, I would throw them all away; but Im not. We made what we thought was a wise investment that would last us through retirement. Im sure we will end up replacing all at some point when Ive lost all my patience. If I do a Pinterest, it would be labeled Stay away from Viking far, far away. There are much better, more reliable, less expensive products. Viking beauty is only skin deep.

My daughter got a KitchenAid but I don’t like it at all because when you close one door, the other one doesn’t close all the way or it stays open or you have to open both of them. Every time I go over to my daughter, I try to clean her refrigerator and five minutes later, the fingerprints are right there back again. It just really annoys me. Im kind of a brand name person and Viking means something that’s classy. I like the look and style of it. I like the weight and the handles were strong. All my appliances are very personal and I have to like the way they feel.Everything has been good with my fridge but I havent quite figured out how to work the panel on the door as far as changing the temperature and I havent really investigated it as far as the manual goes. But it stays cold. I like that it doesn’t show a lot of fingerprints.I do use a cleaner on it, but it stays on it. It keeps the fridge looking good for quite awhile. When we ordered it, it had the other grill on the bottom of it but when they delivered it it had the solid tray on the bottom. I think it was new change but I like it. Also I do like the separate compartments in the freezer. Theres a couple of shallow ones and the bigger one on the bottom.I love my Viking refrigerator. I would get another one. Some people think youre going to get Viking just because of the name but I did try to have an open mind when I went to purchase my refrigerator and checked out another one. Maybe I did buy it because it says Viking on it. Im going to have the fridge for a long time, so I might as well get the one I like.

The Viking range was a perfect fit for our location. I love the stove top. It cranks up pretty quickly, but I’m very pleased with it. It fit our needs perfectly. We don’t have a gas so having a convection oven and the electric top allowed me to do some things that I couldn’t do before. We also bought a microwave and a dishwasher at the same time we bought the range and were also happy with them.

Im a chef instructor and Viking is among the top brands. My choice was between Viking and Wolf, and Viking, hands down, won out, certainly among all my colleagues. Viking was also offering awesome sales that I felt I needed to take advantage of because I also needed a microwave. However, going through the purchase was absolutely horrific. My biggest mistake was that I went through an online retailer, Appliances Connection, instead of going through someone local. They were offering, at the time, the best price but they were miserable. They were really good at taking my money. It took several months for everything to be in stock. When the delivery was scheduled, they were supposed to give me warning but they did not and I had to rush home from work. Im a teacher so I had to have somebody cover my class because they called and said they were going to be at my house in 10 minutes. It was absolutely ridiculous. We were told that we would have their white glove service, which means putting the appliances in place and installing it but they did none of that. They left all of that plastic on that the refrigerator comes delivered with which was excruciating to get off. It took my husband and I about two hours to get all that plastic off. The biggest problem that we still have to this day is the fact that we cant get the refrigerator leveled. The bottom freezer door sometimes closes but sometimes it doesnt. If we dont shove that door in, it will sit ajar and Im very frustrated by that. I get that all of these French door refrigerators are persnickety in a way, but I expected more from Viking. I called Appliances Connection and they said theyd refund me the installation fee. But they didnt do that and it doesnt solve the problem. I had sent a message through Vikings online service several months ago but I never heard back from that. I finally had some time where I could stay on the phone and got through to Viking. I was told to call a number and theyd take care of it. I called the number and the woman was very nice. She said Id be hearing from somebody in a week to 10 days but I never did hear from anybody.I still have a refrigerator that I would like to love very much but Im not loving it so much right now. I would love to hear from somebody from Viking because Im not a happy customer. If their representative had done what they were supposed to do, it probably would never have gone back to Viking. But I dont think Vikings done a good job of having a proper network in place to make sure that customers get taken care of. These are not cheap products. I can get a crappy appliance and crummy service by going anywhere. Between the pieces that I got, I spent close to $12,000. Thats a lot of money. But I would still buy Viking products because theyre a leading brand in the industry, they have a good warranty and I love the way they look.

Our Viking Refrigerator is crap. The drip pan was cracked and the door for top drawer shelf for dairy products keeps falling off. Were supposed to get a new one and thats been a month. Ive had four service calls in trying to figure out what is going on with it. And so far, no ones been able to figure it out. Also, it’s loud and the fans make some noise. Ive called to let Viking know several times but the only authorized repair dealer in our area is the one that broke the previous fridge. Theyre awful as well. Were still working with Viking. I spent 12,500 grand buying a new fridge. Im not gonna throw it away and go find something else until they figure out whats going on with it.

I liked the durability. However, I am so unhappy. I purchased the refrigerator then right away, I noticed a sound. I called in two weeks after I purchased the refrigerator because of the sound. Viking sent a repair person. They replaced the motor. And now, it has another sound that’s bugging me, so I rescheduled another appointment. I realized I had felt it but I was always in a hurry. The handles are giving shocks off. I had an electrician go in yesterday. And for some reason, he passed by the refrigerator with his gadget to detect electricity, and there’s electricity running through the handles where we open it. And he said, “Whoa, call them immediately tomorrow. Get them over here. This could be dangerous.”I was talking to Viking regarding this and I paid $4,000 for this refrigerator. They were sending me repair people. And Pacific Sales told me they only had a 14-day exchange, and Viking will only do repairs. Now, with this issue, I want a replacement. I dont want to settle for a repair but they want to keep repairing everything, so I’m going to call them this morning and see how were going to address this issue.

I went online and read about Viking’s history and that their products are made in the USA. I felt really comfortable buying something that was built here so I went with them. I like the refrigerator that I bought. It looks amazing and its very easy to change the shelves and reconfigure in different ways. Everything that I read about it is true.

We have had nothing but issues with these Viking appliances. The Built in Professional Freezer/Refrigerator continually leaks so that our hardwood floors are ruined. The seal has been replaced several times. The freezer shelf has completely rusted out - am trying to replace but good luck with that - and the ice maker works when it feels like it. Never buy Viking!!!

Viking stove VES3064BSS electric 4 burner - Is anyone having problems with burning food? My oven runs really hot. I have to adjust the temperature and the time on all the things I put into the oven and its still over cooking my food. I had a repair man in for my dishwasher and he checked it and said it could be the hinges and also checked the temperature in my oven and it runs way over what the temperature is supposed to be. I feel the same as others, Viking does not back their product. I love to cook and bake and this stove has been a disappointment!

We had a lot of problems with our old refrigerator. It was a nightmare so I didnt want to buy that same band. I wanted an American made refrigerator so I went through a whole lot of options. We owned other Viking appliances so we looked at them at a store. We bought the Viking ref from an appliance store in Minneapolis. They were very nice. They didnt scratch it during the delivery and the delivery guys were very friendly. There were no issues. The Viking ref is not a regular refrigerator. Its built in so it fits a very specific size and it matches the cupboard, so it cant be easily thrown away. You got to fix them. Another thing I really like about it is I installed it myself and bolted it into the wall. They gave me the directions and showed me where and how to bolt it into the wall. It has a lot of nice lighting. My wife noticed that it doesnt get any mold in it because it has an ozone generator so she doesnt have to sit and clean it up. That is the absolute best feature of the Viking ref. The old ref was always moldy and yucky inside and we hated it. There was no egg holder in the door of the Viking ref. They provided a closed egg container where one had to take it up the shelf, open the cover and take an egg out. That was just a pain. So I made really nice trays that sit in my doors. Viking might want to consider doing that because the other company did that.The ice maker tends to run too much ice that it overflows. When you open up the door it dumps the ice out into the cabinet. But that is little bit of a pain compared to my old refrigerator. Its interesting because its the same exact brand of ice maker my old ref uses. They should improve their icemaker because they buy it from the ice maker company. I hope that Viking is better, but I don’t hold that hope. The most important thing will be to determine how long it lasts without giving us any trouble. They were a good company. Were very happy with the refrigeration from Viking.

I have a double electric built-in oven approximately 11 months old. The temperature has never worked properly, and in August, I had a technician come out to regulate the temperature. In the process, we realized the convection feature did not work properly in the top oven (and later also in the bottom oven). After two trips to regulate the temperature, the technician also ordered a new fan for the convection portion. Shortly after that, we told him to order a bottom fan as well, as that was not properly working either. He called and told me the fan would take three weeks to arrive from the factory. I asked if it was in China, and he said no, he got parts faster from China than he did from Viking in the Midwest!!I had bought the oven from Albert Lee Appliance in Bellevue, WA. I called their service department initially to complain about the temperature, and they put me in touch with the local technician, who is excellent! I never had any follow-up call from Albert Lee to see if I was being taken care of. As time progressed, and the parts had not arrived, I again called Albert Lee service, and later the salesman I bought the oven from to ask for their help. The salesman referred me to to his service department, and they said they would look into it. After three weeks, and another call to the service department, I have never heard from Albert Lee.I finally called Viking, and after three re-routings of my call, was connected to the rep in Southern California, who told me to call the Northwest rep. He returned my call the next day, and promised to get the parts overnight so my oven would work. After a week and a half, and no parts forthcoming, he called and said he would replace the oven with a new one. He did mention receiving an email notification about bad convention fans in wall-mounted ovens (which I knew from three weeks prior from the technician!). At any rate, I am now awaiting a new oven (no delivery date yet). I would NOT recommend Viking to anyone based on my experience with their sloppy, untimely repair issues. I do have a Viking cooktop, and am happy with it, but hold my breath if something goes wrong with it after this experience. Also, I would not recommend Albert Lee Appliance to anyone, for their lack of customer care, and general lack of any follow-through on customer complaints. They sell and forget, it seems, so I will buy there no more.

I wanted a single unit for the fridge and a single unit for the freezer, and Viking had that kind of option for me. However, Ive had mixed feelings because the first one I got had something wrong with the door and it ended up causing water damage on the floor of my new home. I was not very happy about that, but they have remedied the problem and I got a brand new refrigerator.Their team was also friendly.

Dana is the cook in the family and he’s done lots of research on the Viking company. We also visited many stores and tried many models. This is his second stove. He originally had the 36-inch that was black with brass trim all over it and that’s what he really wanted to get this time. The oven enameling of the first range flaked off, so they had to replace it for us. The dealer was great and customer service has been very good.He really likes that there’s a smaller oven where we don’t have to heat up a great big oven to cook. He uses the griddle a lot and likes the speed that they cook at because of the high heat. He also likes the grill, the dual fuel and the six burners. It’s an impressive piece of machine and the quality of the stove itself is superior. The one thing I know that we both miss is that Viking has taken the clock off of the face of the stove. There’s no time at all, which we relied on for our time in our kitchen. But Danas very pleased with the stove. It has many features that I know he likes to use and we’re very impressed. It’s a Cadillac sitting in our kitchen.

We bought a high-end Viking refrigerator for our home only to have the motherboard go bad. We called a repair person recommended by Viking and he said this is the second call regarding this issue he has received today. Apparently Viking is doing nothing to help customers with what seems to be a known problem. Shame on them!

We liked the bulkier look of the hood that went with the Viking range and we couldnt find that particular hood in any other brand. We also wanted all of the appliances to be the same brand. We got the range and so far, the quality is good. I also like the griddle part of it. Its nice to have that option rather than having a toaster if Im heating up small things.

I bought a Viking Range for the size because I had a very limited space on my counter. I thought it was a good brand but Im disappointed. They have all this gas power but if you spill anything on the ceramics and the top, it’s a major disaster. If by accident you spill oil or water, you need to burn yourself and clean the stove immediately. It gets marked very easily. Im a cook so it’s crazy. Im completely shocked. I Googled what to use to clean it and everybody is complaining that it’s ridiculous that you spend so much money and you can’t clean the stove afterwards. No water, or anything because it will leave a mark.

Its a tough year because we bought the Viking range during COVID. We bought it last October but we couldnt get it until February or March. It was the same with our SubZero refrigerator. Its just the way it was last year. Our contractor put the range in and the ease of install was fine. They did the kitchen remodel and then, we redid counters and cabinets. The range heats up fast and even, and the stove and the burners work well. But the grates started showing wear. There are dings in it, like you dropped something on the grates or theyre torn off, and we hardly use it. The quality is not standing up to the price we paid for it. One thing I would like to have known is to burn it up before you try to cook something in it. I should have read the directions. We set off the smoke detectors. A sticker on the window might be a good idea. My wife had surgery and we had someone come to help my wife, and she was the one who used the oven first. The burners were easy to use. I had gas for the last 30 years so it was not hard so we didnt think about reading the instructions. We read them after we almost had the fire department called. Fortunately, we have good ventilation in the house and we have a Viking hood but that was what was expensive.

8 years old and problems all along. Spent thousands trying to repair last year and it is still a nightmare! Freezer freezes up all of the time and ice maker has been broken for years. Never again Viking!!!

Weve had issues with the refrigerators installation. The top grill doesnt seem to be straight, it looks out of alignment. We had someone come look at it, but they said that is the way it is. Also, the kick plate looks very unfinished. It has screws showing, that doesnt look very attractive. A little disappointed with the appearance considering the cost.

Viking is got a good name and I liked the size of the burners. The range is dual fuel, which is what I wanted. Right now, there’s a very narrow slot in the back of the range for the gas piping. If that slot could be made larger, it would make it easier to conceal the piping. Viking could also put in a smaller burner. Because right now, youve got four large burners, and sometimes you only got to cook with a small pan. But I like the ignition. It lights up really quick. Its a good stove.

The dishwasher we bought 3 years ago has been a disaster. This week, the start button fell into the dishwasher. Then the rocket scientist repair person (who is an authorized repair person for Viking) comes to check it, ends up ordering the wrong part because he thought that was the problem, after disassembling the entire panel. Now he says the correct part is backordered for 3 weeks at least. I called All Viking Parts.com and Viking and confirmed this. How is it possible that a $28.00 part cannot be found in the United States of America? Viking is SO proud it is made in the USA, yet cannot have a $28 part in stock. Also, when we bought our 3 viking appliances, they came with a 1 yr warranty. Now they come with a 3 year warranty..... must be due to the fact they are absolute pieces of jump. The stove, fridge and dishwasher have ALL broken. The dishwasher being the most to break. In fact, a part I bought myself and installed in the fridge, has broken.... again... literally within 2 weeks of installing it. NEVER BUY VIKING APPLIANCES..... NOT WORTH IT. I wish I would have listened to the reviews I read about Viking before purchasing.

My wife liked the style as well as the lights of the Viking Refrigerator and the salesman in the store recommended it. Their customer service was also the best. The only thing were not crazy about is the ice maker. Its got the arm but I dont know if its done on sensors where it doesnt overflow and doesnt really fill the refrigerator in. But then Viking is great and we love it.

The service couldnt be worse. The 48 refrigerator unit overall is very nice - unfortunately the support staff is awful. This will be my last Viking unless something changes fast! I sure miss my Sub-Zero! The rep also lists an incorrect phone number on her email which just blows me away - when I email her it takes almost a week to get back to me as well.

I had a Viking range that lasted for 18 years, which was great. When we replaced all our appliances, we stayed with the whole Viking line, ‘cause we got a discount. They included the refrigerator if you bought the range. However, when they plugged the refrigerator that they installed, it didn’t work. It didn’t even come on. Then we got into a little argument with the guy and told him that they gotta take the refrigerator out if it doesn’t work because P.C. Richard, where we bought it, said that they should not leave it there. But they made good and they came back the next day with another refrigerator. At the same time, the range didn’t work either. I had gotten into a big argument with Viking headquarters and P.C. Richard that the range doesn’t work and they didn’t believe me so I had to wait a couple of days to get a Viking repair guy to confirm that it wasn’t working. Then, I had to wait four days for them to take the range out of my house and bring a new range. Also, theres a minor issue with the dishwasher. So, overall, the appliance purchase was a very bad experience because the guys were in my house installing everything half of the day and I gotta wait for them. We wasted five days on the whole process. Moreover, they have a Viking pots and pans set, which is $500, and I told them that they should send me a gift certificate for all the hassle that I just went through, but I never heard anything back. Lastly, the customer service reps at Viking knew everything that was going on but no one from them ever got back to me even though they told me I had to keep going to the retailer, and that was a nightmare because of the way P.C. Richard set up with inventory. Given my feelings with Viking, I have mixed emotions about recommending their products.

Just started cooking in brand new oven. The smaller left side oven just made a loud sound and is now not functioning. The right side oven door hinge came off when opening the door and nearly slammed on my foot. I was barely able to lift the door to get it in place. I have only had the 48 range installed the last two weeks. Very disappointed that Viking made in America is poor quality. I now have to wait until Monday to get any support. Anyone else have this experience?

We went into a store and found the Viking range to my liking. It has eight burners. All the other ones came with six and a griddle. I can do all eight burners with no griddle. Chuck was my dealer and he was absolutely wonderful. He listened to everything that we had to say, gave us input when we asked for it, and he wasn’t pushy. He didn’t try to give us something that we didn’t want.

A friend of mine has a Viking range, and I like the way it looks and I like its reliability. It’s durable and easy to clean too. I also have a microwave, a refrigerator and a dishwasher from them. I’ve had them since November and everything has been doing well. Viking is a great product and Ive had a good experience with them.

I love my Viking range and I am happy with it. The range is of high quality. The Viking’s team was great at getting the people to fix the little knick-knack that we had with the door, and they were pretty good.

Ive had Viking refrigerators in the past and Im happy with Viking. Theyre quiet and they run fine. When they dont, theyre always willing to fix them and the warranty work is good. When I request service, things have been taken care of quickly. But, I dont like the model that we chose this time because I dont feel like its as good of a fit for us. Its not a great layout. Ive had it built in before and it has a larger capacity.

I’ve owned several Vikings including an outdoor grill, a six-burner cooktop, and the convection Viking Range that I have now. The grill and cooktop are good but this particular range was defective. The dealer was good but I dont know why the referred me to this service company that’s way out in BF, Michigan when their service company is closer. It left a lot to be desired on the scheduling. But I was able to get the dealer to actually send somebody else that fixed it. Although it took them four weeks to get it operational after I purchased.

Ive heard of Viking and seen appliances in different houses. I started researching and found them on internet and its supposed to be a good and reliable brand. I thought I was buying a good product getting their refrigerator, and so far, it has been working okay. It would be nice to have a water dispenser on it and if the icemaker was a bit faster.

We got several appliances at the same time, so I had to interact with Viking a couple of times. They’re doing great. If I had the opportunity to compare some side by side over the years, that would be nice, but we didnt, so we spent the money. Although there’s a little insulator flap on the door of our fridge, and it’s got a little rip in it, the fresh drawer that you could set the temperature to is a good feature. All in all, the prices are crazy, but quality-wise, I’m satisfied. Theyre durable goods.

The freezer part on our Viking was working fine but the refrigerator part has got a sensor that is not working and we’re having our third service call on it today. We’ve only lived in this house for a month. Viking’s customer service has been okay but they are in Mississippi and it is another one of these 30-minute phone calls. The service people are actually not Viking employees. They are a contracted company and they have been very good. They diagnosed it the first time, had to order a part, put it in and it is still doing it, so they are coming back today to see if they can fix it. I got the impression from the service people that there was a known problem with this fridge because when they called, they said that their tech support people knew what it was right off the bat. So Viking might have a problem they need to fix. Viking is suboptimal.

Ive been a homeowner for a lot of years and Ive always seen and known about Viking Ranges. Theyre lovely, a dream come true and everybody wants one. We have an appliance store down the street and when we went down there to look for dishwashers, they were running a special where if we bought a range, wed get a dishwasher for free. So, we just dove in, bit the bullet and got it. Weve dealt with the fellow there several times and hes always been great with us. Weve had to purchase items over the years and we always go back to him. He had a floor model of this particular range and he said that it was a great product, so thats what we went with. Everything was great and it worked out really well. Viking speaks for itself and you cant go wrong with it. Its a beautiful piece of appliance and I love it. Its a statement piece when you walk into the kitchen.

The range is amazing and its like the centerpiece for the kitchen. But Ive had igniter issues, the hood has a switch that broke, and two of the ovens didnt work. Although Im sure itll be amazing once it gets fixed. It has a feature where it lights up in the front and I can light it to white or a royal blue. In the evening, when I turn on all the mood lighting, I usually turn my stove on because its beautiful and it’s lit. I love the range and I recommend it.

I wish the Viking refrigerator had an icemaker on the door instead of a separate pullout drawer. But other than that, its good. All of the kitchen appliances are Viking and I had to have someone come out for my oven. I had to talk to them about that and the technician who came was nice. He had to order some parts and once they came in, he came back. I like that he assumed that he needed to wear a mask, which was nice, and he had a mask on. Outside of my oven going out one time, all of the Viking appliances have been good.

In the past 9 years we have experienced 4 ice make repairs/replacements, a refrigerator door recall, and a motherboard replacement in our Viking Built-in bottom refrigerator. Now it is making this loud humming noise. The repairman said it is the fan drying up the moisture and there is nothing to be done about it. It is so loud that people think a car alarm is going off. I say, No, its just my refrigerator. We just keep purchasing extended warranties. Oh, did I mention that the motherboard of my electric oven went out just before the holidays, and the microwave had to be replaced after 5 year. I want a new refrigerator but my kitchen is all Viking and I refuse to buy another Viking product.

I’ve known about Viking Ranges for a long time and I like the brand. When I bought my range, the representatives were terrific and very helpful. They were also prompt with the delivery, so I was very happy. The range I have is exceptional. I like everything about it including its appearance and the way it cooks.

I’ve known about Viking Refrigerators for years and I purchased from them because of the warranty. I’m happy overall with the fridge, but I expected a little better quality of the drawer pull-outs and the freezer. They’re kind of flimsy. Also, during the purchasing process, I had a horrible experience as it took forever to get the fridge purchased. It was not a streamlined process. And when we were having this horrendous noise, we ended up having to go back to the store two or three times before they would finally send somebody out. It turned out that their delivery people left a big cardboard in the back which was causing the problems. All we had to do was remove it. I also wish the fridge had a water dispenser.

We wanted to have a name brand appliance for our home and the cost point for Viking Range was slightly better. It has a noisy fan that runs after you run the stove and you turn it off and you’re having dinner and this thing just keeps running and running. There’s no adjustment to it and there’s no way to bypass it. It’s a deficient feature and that is a cause of some significant dissatisfaction. Other than that, I like it. It has good quality and Im pretty happy with it. We’re 9,000 feet and the gas nozzles were the wrong size for this altitude. The local guy from East River Appliance Repair was completely clueless and had really no value. I was ready to return the thing and I was really unhappy with it. But Viking was willing to bring a guy four hours from Denver up to Crested Butte, Colorado and fix a problem that the local guy was clueless about. The guy up from Denver was a real pro. He knew what he was doing and fixed everything. He said that the door was not primarily damaged and it could be adjusted. He saved the day for Viking. I thought the range was a defective unit and this guy was able to correct everything and showed that it wasnt defective. I’m pretty happy with the customer service I got.

I ordered from Viking Ranges online and they held the appliances for us for six months since we were remodeling. It was delivered from Texas to Minnesota and it took five business days. My other commercial ovens have an all seamless steel top but this one has shiny black, which is harder to keep clean than the others. Still, we’re very happy with the quality of Viking Ranges.

Hi. We purchased Viking side by side refrigerator in 2006 and since then the door wont shut tight. We been calling Viking company in regards with this problem and the technician said it was just a loose screws but never get it right since day one. We are so disappointed with this product because we pay too much for it. So I would never be a repeat customer ever with Viking Appliances. They are expensive and they are just a bunch of sneaky people telling you that their products are good. No way that we are getting Vikings appliances.

I like the looks of the Viking Ranges and chose to buy one. The quality has been good and Im very happy with it. I switched from an electric range and with my Viking, having the gas cooktop was nice. If people could afford Viking Ranges, they should buy one.

The new house I bought already had a Viking range and everything else, except for the refrigerator. I then bought a Viking fridge. All is great except with the ice-maker, which is annoying. Ive already had to have it replaced. Its a brand new machine, and every time I open up the door, the ice falls down. It is horribly designed. They should have figured it out. The ice machine is not one of those where you put a cup into it. Its just like a normal ice machine where one has to open up the door. So every time I open up the door, the ice falls down the back side and then I cant shut the door until I go down on all fours and pull it out from that.

In 2005 in gave myself my dream kitchen. Room for 4 + of us to work in the kitchen at the same time, lots of cabinets for storage and countertops for work space and, most of all, high end appliances. Almost from the beginning I regretted my choice of Viking products. They look good, but... Lets start with my double wall oven, one of the ovens takes 30-40 minutes to come to temp, wile the other is about 8-10 minutes. They claim it was designed that way. Why? No answer. The thermostat in one oven went out within 2 years, which meant I had to have the cabinet person here at the same time to fix the oven because they wouldnt work on it otherwise. Then there is the cleaning process which takes darn near a whole day not to mention a lot of electricity! Next, the stovetop, backsplash, hood units. The hood works fine, not very easy to clean and is very loud. The stainless backsplash arrived with scratches. It has the fold down racks for warming etc. When I called, they said they would send someone, so it was installed, after a couple of months, they said I needed to return it for repair! Not possible! I would have to uninstall cabinet trim, stove top and hood for that to happen. They said that was my only option so I have lived with the scratches for the last 15 years. The stove top is 90% great! However, cleaning is a nightmare! There are so many nooks for things to spill into, crumbs to fall into and NO way to get them out short of totally dismantling the whole stove which would require a pro. There is a pull out crumb tray but its always un-nerving to clean it as there are random wires hanging down and seem to manage to get caught when you are trying to clean. Next the 48 refrigerator/freezer unit. Just over the 6 year mark by a couple of months, the fridge stopped working! Service people had been here on 2 prior occasions for the temp of fridge not being correct. They basically said, too bad, soo sad! The unit became a storage compartment as I battled with Viking. They finally offered a 50% off a new unit which was still a hefty price tag for a 6 year old fridge even though service had been here for cooling issues. The new one has been mostly fine but, the freezer gaskets dont seal well til the door is leaned on! Last but not least, the dishwasher, First it took a few months for them to get the order right, there was a bracket required for the install and they couldnt manage to get one here, nearly 6 months later, I finally had a dishwasher. What I quickly learned is that you almost have to wash your dishes before you put them in the washer, and the bottom rack rollers are insufficient for rolling the rack in and out when it is only half full of dishes. Their solution is to SELL you wider rollers for $100. and the rack still wont stay on the track! It is quiet (some consolation) So, in the 15 years since my dream kitchen was built, I get lots of WOWs when people come in for the first time but I always tell them, looks can be deceiving and if you actually want to use the products, cook with them, bake with them, dont bother with Viking, coz looks are their only specialty.

I spent $9,900 for a top of the line refrigerator. Less than 3 years later, both refrigerator and freezer do not cool past 57 degrees. It took 5 days to get Viking to tell me they wont cover it. They sent me 5 repair companies - two dont cover my area. One has kept me on hold for 57 minutes. All my food is wasted. This is on top of the fact that two motors had to be replaced in year one; the door had to be repaired in 18 months and all three plastic drawers cracked almost immediately. Do NOT waste your money. This is a TERRIBLE PRODUCT.

We bought a new construction condo about 11 years ago and the builder put a Viking in there. That was the first Viking we owned. This time, we did our due diligence in looking at some of the other things that were out there. We looked at Wolf, but I liked the simplicity of Viking. We’re also very happy with the quality of the range. My wife does the bulk of the cooking and she really likes the evenness of the heating in the oven. All the burners are like power burners. Most of the stoves out there, you get one that maybe can put out the BTUs. But all the ones, Viking can do.Having now owned our second Viking, it seems, however, like the lighting on the burners is always a little tricky. Lighting the burners, its clicking and it’s not lighting and then I have to turn the knob. We have tenants in the condo that has a Viking and more often than not, especially when they’re new, people have a little issue lighting it and that’s one area that Viking could improve on. We had someone come out with the one in the condo and they said it was the igniter. We replaced that and the unit performed exactly the same way after, so it seems like it’s just the way it works.

We purchased a newly built home and had all Viking appliances installed. The range puts out good heat but the oven is definitely malfunctioning. It cycles every minute no matter what temperature you set it to so if I am baking something that takes 2 hours, Ill hear the igniter click and the flame come on over 100 times. I dont know if its because the flame is reigniting so often but the smell of gas is so strong. Also, the door gets so hot you cant even touch it without wearing an oven mitt.All of these make me afraid to use the oven. I called Viking and theyve sent out the same repair person twice who told me that the cycling every minute is normal and the door is supposed to get hot because heat radiates. I understand heat radiates but it shouldnt get so hot you can burn yourself. What happens if children accidentally get close to the oven? I also dont understand why for a supposed high end oven, the temperature cant be maintained for more than a minute when the flame goes out before it reignites again. And since its cycling every minute no matter what temp you set it to and regardless if you leave the oven door closed for 2 hours (yes, we tested it with the door closed for 2 hours to make sure we werent losing heat from opening the door), it doesnt seem like the cycling is temperature related at all.When I call Viking, they tell me this is NOT normal and a repair person needs to come out to make adjustments. Theyve sent the same repair person twice who insists this is normal. I called again today and asked for a different company. The same person has been scheduled to come out tomorrow, wholl likely tell me again that this is what I have to get use to with this oven.This oven is a hazard. Youll either be afraid to use it or youll end up burning yourself or inhaling carbon monoxide fumes. I had to turn the oven off yesterday because I got a terrible headache from the fumes. I am writing this to advise everyone to not buy a Viking. Also, now it is documented that these issues existed in the event something bad happens.

It is unfortunate that I have to write this on a brand such as VIKING since I have had nothing but troubles on the 48 range and the big side by side refrigerator. Over the years we had several problems including the refrigerator door that fell off and almost hurt my wife had it not been for the kitchen island that stopped the fall on her. Thankfully Viking replaced the door but it shouldnt have happened. Now the range, right from the beginning we had issues with the right sided burners and grill not working, the oven that always made a hissing sound every so often when in use which we didnt know was a faulty burner and fire spreader plate. On 4 occasions we had the Fire department coming to our house because of Carbon-monoxide leak from the oven that triggered the alarm which, thankfully, is hooked to the Fire Dept. The latest being this Thanksgiving Day while the oven was in use.When discussing this with Viking customer service, the answer we got was that upper management couldnt help and suggested a repair service company. The service company stated that this is not an isolated issue but common with VIKING. The parts alone is quoted at over $1200.00 plus labor. If anyone is thinking of buying a VIKING product - think twice before you spend the tens of thousands for this poor quality brand like we did several years ago. Shame on you VIKING.

My husband wanted a Viking range. We bought one and it has been terrible. We took in the dimensions of the range that we had in. Their guaranteed me it would fit and that the would be a half-inch further out than the existing range we had which was not a big deal at all. However, when their delivery guys got here, it stuck out 4 inches further. So, we had to cut into our granite to get it to fit. Also, their guys didnt bring a range cord with them to do the installation so we had to take the one off of our old range. They also told us that the range would fit and that it wont stick out once we took the granite out. Still, because of the width of the plug, it stuck out. They eventually told me that they would come back three days later with a long enough gas hose and recess the plug in the wall. Instead, they came back with another gas hose that wasnt long enough. I have a 2-foot hose and a 4-foot one and they had two supply lines hooked together. The installers also scratched my floor. After all this, Viking has not been acceptable. Nobody wants to have two gas lines. Its just another spot for it to leak. At that point, I told them that I dont want them messing with my range. They already scratched the floor ones. My husband can change out the gas line and so were gonna do it. Yet another problem was that the door of the range wouldnt open so they sent out a text to fix that plate across the bottom. Three days later, we were actually going to use it for the first time and the light kept coming on. We called them out to fix that and it took a week for them to come out. When they did, the tech said that our hinges were busted so the door was stuck. They also didnt have the part with them so we had another 10 days without a stove. The second time the installers left, they ran over my garbage cans and left them in the middle of the road. So, I called and talked to their guy and he told me that they would figure out what they were gonna do about my garbage cans and the scratches on the floor. However, we never heard back from him. I sent a message a week later telling him that Im very disappointed with the service. We try and shop local, support smaller businesses, and it’s disappointing that they couldnt even get back to me. When I talked to him again, he said he thought I was gonna call him back. He also said that the only thing they would do was refund me the installation fee. Though they were gonna send somebody out to fix our floor, it would cost me. Im not trusting anybody that theyre gonna send out at this point.

Viking has a good reputation and their range was the most professional-looking compared to their competitors products. My experience with the Viking dealer team was good. So far, the quality of the range that I received has been great and I like the way it looks.

We bought a Viking range two years ago (now 3 months out of the two-year warranty), model number VGIC53014BSS04. It looks great, the top burners work fine, but the oven cooks terribly uneven. For example, food on the left side overcooks, while on the right side is still uncooked. This is the case with or without the convection fan on, and is true for whatever we are baking. I wish I could include photos, but I have them.

I want something sturdier and has more performance than what Im usually getting. I got Viking with the oven and its super sturdy. However, I also have the dishwasher and with both of them, I have some issues. Like with the range, one of the bars inside of the oven came loose. So, I had to wait for two months to get the part back and to service it. And the first dishwasher I got wasn’t starting, so I had to get another one. I was a little bit disappointed, especially for the price. Other than that, performance-wise, both the dishwasher and the range have been great. The dealer was also phenomenal. I couldn’t ask for better. They knew what Viking has on the website and were very knowledgeable. They knew their product. Every question that I had, they called me immediately, and if there was something they couldn’t answer they got back to me very, very quickly.

Everything with Viking range is beautiful and works great, but there’s a couple of things we’re concerned about, that aren’t working right. The racks in the oven are not lined up right. It’s very hard to move them in and out. It’s almost like they’re too narrow for the track, like they’re lopsided. It’s weird. And I got the microwave oven, the drawer one, to go with the stove and a part of it looks warped. But other than that, it’s perfect. I love it. They were installed last end of July. I love how it performs and it’s very easy to clean. The only thing, the burner size itself is very broad, so some of my pots, the heat comes more to the side versus the center. I wish it was adjustable, like the circle for the burner where the gas comes out. I wish they were able to do some smaller and some bigger, depending on what pot size I had.

Viking Ranges is the absolute worst. I started May 15th trying to get two sets of two products and they were finally installed yesterday. So, it was three months to get these products. And I couldnt use my oven because the door wouldnt close. And twice, the wrong parts were sent. They even said they would definitely get the correct parts to me via mail but I never got them, so then I went to customer service. Awful. I got the right parts only on the third time because I called the customer service woman who was terrific and helped me as much as she could. Ive also called an appliance dealership that I work with in Pennsylvania and talked to the repair people here in New York who sell Viking and they have both said theyre not recommending anybody to buy Viking anymore because their repairs are so awful.

Everybody says that Viking Ranges are the best ones. I bought my range from ACT Appliances and we love it. Their team was very pleasant and knew what they were talking about.

Me and my wife decided to get a Viking Range because of the build quality and simplicity. We like it better based on appearance and what our relatives told us of their experiences. However I had a bad experience with the dealer. They told me at that time I purchased that if Im not ready to put a delivery, I can have this range later. Several months later when I was ready, my dealer all of a sudden told me that they cannot deliver Viking anymore. There was some sort of disagreement and they couldnt sell Viking anymore because Viking specifically prohibited this dealer from selling their brand. I actually lost money because Viking raised the price by that time and the dealer referred me to a different dealer and promised that they will give the same price. But the new dealer couldnt provide the same price.The second dealer sold me a Viking and gave me a free warranty. Im not sure if I needed it but at least something as a compensation for a little loss. They delivered a new range. A few days after the delivery when I installed the range, I noticed when turning the handles it caused some sort of noise or feeling that something fishy is going on. So I called and they sent a repairman. The repairman took the handle off, adjusted something around it and after that it became better. The repairman also noticed that one of the screws was not original and it was quite surprising. Either Viking quality control is not correct or someone else changed the screw. I dont know how it would happen. But I rate it as minor inconveniences.

My professional freestanding dual fuel range and oven has been a major bust! I have owned it for 8 years and so far I have had to replace the entire electric control panel. Then the other day I was using the self cleaning function and my control board underneath caught on fire. Sparks and fire coming up from underneath the unit. So extremely scary and dangerous. Viking has nothing say except sorry. I now need $1,100.00 in parts and one of the items is out of stock and they don’t have ETA. The first time my Oven broke it was not useable for 4 weeks!!!! This time they can’t even give me an idea of timing. The killer is I was deciding between a Wolf and Viking and I clearly chose poorly. Carefully think about your high end purchase.

The quality of the service from Viking is pretty good and their reps have been great. On the very top of the refrigerator door where you put the butter, it has these little flimsy plastic doors that hang over. When you shut the refrigerator, the plastic doors open and the butter comes out. Viking could make those a little bit more stationary or stick more. I also had to have someone come because the ice maker wasnt working. But the problem was they could only come and service our house on Tuesdays and Thursdays but wed be at work. So its hard to have someone come out to service the ice maker. They were great about getting to send someone out but I had to cancel it because I thought I was going to be able to have someone here. I cant have someone here all day and then theyll call and give me a two-hour window that day.

I’ve known about Viking for a while and I love their appliances. I went to a kitchen showroom in Concord and Viking had all the requirements that I wanted for my range. The burners today have different gas ranges on them and it drives me crazy. Theres a range for simmering, another one for boiling and then one for regular cooking. Viking is one of the very few appliance makers that has a range top that every burner has the same BTU capacity so I can cook on any burner I want. Also, Im only 54 and when I have a regular door on the top, I have to reach in. I had a double oven before and I burnt my arms a couple of times trying to reach in and get the stuff out. Viking has this double oven that I can open with one hand and both doors open. I was going for the complete functionality and that is why I chose Viking. My refrigerator is working well and keeps my Cokes cold. I like it. But I had to call Viking for a service because the icemaker wasnt working. It would turn on but it wouldnt make ice. The plug in the back for the condenser wasnt plugged in all the way. When it was installed, nobody caught it because it looked like it was plugged in and its not something I would see until I took the back off. The techs said it might have wiggled off a little during transit. There was also a spring that was not quite right on the freezer door but the techs came and fixed the issues. They are also changing a rheostat, a component in the hood, cause the light flickers and they have that on order. All in all, the Viking team is very professional and the techs were attentive and did a good job.

Well, once again, burners, ignitors, you name it; everything falls apart on this 36-inch 6 burner $7,000 paperweight. Paint fell off of edges of doors, bottom kick plate rusted out, on and on. In the past, I paid a repairman to fix... normally an $800 to $1,000 repair. Since I lost my wife to cancer 2 years ago, and have an 11-year-old, I can no longer afford the cost. So the last time they went, I went online and figured it out. So I will be doing it again this weekend. Burners, ignitors, etc... Viking is a terrible company. Truthfully, I cant believe they are still in business. Their service department is a waste. Comments they have made to me: You cook too much, you are using excessive heat in your oven??? Most people do not use their ovens 5 nights a week??? They suck. Never again, and I tell all of my friends to not buy any of their products. The last kitchen renovation was $13,000. Im going to a different vendor for the next renovation. Remember Roper? I still have one from 1947 that my parents gave me. It runs perfectly in our second home.

Viking Range came with the house and the person who renovated the house put it in. The quality is okay but its very expensive and it doesnt have a softening feature on its oven. I think the quality of the craftsmanship is very average for that type of product.

I like my Viking Range very much. I looked at Wolf and a couple of other brands and I just liked Viking’s clean look. I also liked that fact that I could get the eight-burner without the griddle. I didnt want the griddle and not all of them have that option. Theres one feature about it that is completely lacking. I dont understand who designed this range. Theres no clock or timer on it and thats the goofiest thing Ive ever seen. Why wouldnt I have a timer on this when I can time my cakes and everything that Im cooking and a clock so I can see?We bought the range from an appliance store and we were very pleased with our buying experience. The reps were professional. They delivered on time. The price was as quoted. I was very happy with the service. Everything was good. The range is wonderful and I would recommend it. I love cooking and baking on it but it needs a timer.

I had a Viking Refrigerator in my last house and I liked it. it’s great! The only thing is at my old house, the drain at the bottom plugged real easy but you can’t really move it in and out because it’s built in, so that was a little bit of a drawback. It’s expensive to get that repaired when it plugs so I finally learned how to do it myself. I put towels all over the place but it freezes up. I got a good deal on floor model for my new house. I got the whole suite of products. Its one of the nicest fridges Ive ever had and Im really happy with it.

I went through a dealer in a showroom. They suggested Viking and presented it. Since on the day we had it installed, we kept on having issues. We had a cracked hinge which is steel right from the beginning. Right now it’s making a noise when opened. There was also a loose fan inside that was making a noise at the beginning. That would have to be repaired. There was another issue with the bottom drawer, the front door alignment, which is still not perfect. They said it cannot be corrected anymore.If I call directly to Viking, they seemed not very helpful directly. They basically try to avoid any replacement or anything like that because we had a big issue with the first refrigerator, which we had to throw out. That one was brand new that was damaged right at the beginning. This is our second brand-new refrigerator, again with issues. Very pricey too. I have another issue with my stove now, and it’s also Viking. Im not happy. Maybe we just had bad luck, but definitely not buying Viking again.On the other hand, we are very happy with the local service they contracted with. These guys are very responsive and very knowledgeable. They fixed everything pretty much quickly, and were really very courteous. That was a good experience with them. But overall so far, it’s a little bit of a disappointment. We never expected from the beginning to have the service over so many times since it’s brand new. I was actually about to call today again ‘cause there’s another issue. With this price point, buying brand-new appliances are a huge investment for many, many years for me. It’s definitely not worth the price.

When we did a complete remodel of our kitchen in 2018 we purchased Viking range top, downdraft vent & dual wall ovens. Viking had a promotion going where they threw in the dishwasher. The dishwasher stopped working in late January 2019, about 8 months after installation. We called the Viking authorized appliance repair company. They sent a service tech out 8 days later. He informed us the dishwasher had a bad water pump and circuit board. Told us it would take a week or two to get replacement parts. Never heard back so after two weeks I called the service center and was informed the parts would be in late March which means were out of a dishwasher for over 2 months.I am a general contractor with over 40 years in the business and have never experienced a dishwasher failure. I guess that is why Viking is giving them away! I may go ahead and purchase a Miele and throw this Viking unit out. I dont know how Viking can justify two month wait times for parts. Im really happy that it wasnt the cooktop or oven with a problem but now wondering if we do have an issue with either of those how long will it take to get parts.

I like Viking Refrigerators style and the water dispenser feature. Ive had the refrigerator for almost three years now and Viking seems like a quality product. The value for the money is pretty decent. I would recommend them.

Viking is a well-known name in the industry and their range was the highest and top of the line range we can use without a direct overhead exhaust. However, we didnt have a good experience with it. Every time the exhaust fan came on, it vibrated and made a terrible noise. It was intolerable. Their service guy said it wasnt leveled but it was leveled fine when it was installed. Nobody could figure out why it was making the noise when the exhaust fan came on. I said, Obviously, somethings loose. Its vibrating. And it took them seven trips, two different service companies, to figure out what it was and it doesnt do it anymore. It was very frustrating on our behalf. Wed probably not buy their product again because of that. It was also delivered with a broken grate on top too. I had to go into the showroom and exchange it for the grate they had on the display. From day one, when it was delivered with a broken grate, right away I was upset. If I spent $500 or $1,200 for a range, Im okay. But it was $5,000 so Im expecting something to be worth $5,000, not a vibrating thing that was making noise. I have a service contract that I paid another $500 for so they have to come to me. It looks beautiful and it works great now, but the first year and a half was a disaster. And Im not quite sure how they fixed it and if its gonna hold up long enough. It was probably dropped or mishandled during its original shipment from its factory to its final destination that was why these problems came. Till today, its working fine, but Im not happy with the whole experience and would definitely not recommend it.

Built a home and got all Viking appliances. The dishwasher was included in a special package. I like my french oven and my microwave and 6 burner range top. Theyre fine. The dishwasher I would never purchase again. It is very noisy when its washing. But what really bugs me is the control panel. You cant save any thing like your favor wash cycles. Every time you use it you have to turn it on and press the P button till you get the wash cycle you want then press an F cycle for drying which is like a double switch so Im never sure if I got the right one or not. I should have checked it out better then I never would have bought it.