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Viking Refrigerator Model VRI7300WRWH
Viking Refrigerator Model VRI7300WRWH
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Viking Refrigerator Model VRI7300WRWH

Viking - 7 Series 16.4 Cu. Ft. Built-In Refrigerator - White

Preserve your food with this 30-inch Viking 7 Series white refrigerator. The 16.4-cu. ft. capacity accommodates all your favorite foods, and the tempered glass shelves help make the most of available space. This Viking 7 Series white refrigerator uses BlueZone Fresh Preservation technology to remove microbes and hydrocarbons from the air to keep food fresh.

Manufacturer: Viking

MODEL: VRI7300WRWH

MSRP: $11399.00 USD


Viking Refrigerator Model VRI7300WRWH Error Codes

CODE: E1 
PROBLEM: Compressor fault (high/low amps) 

CODE: E2 
PROBLEM: Condenser fan motor fault (high/low amps) 

CODE: E3 
PROBLEM: Evaporator thermistor "sensor B" fault (out-of-range) 

CODE: E4 
PROBLEM: Display thermistor "sensor A" fault (out-of-range)


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Related Error Code Pages:
Viking Dishwasher Error Codes, Viking Microwave Error Codes, Viking Range Error Codes, Viking Refrigerator Error Codes,

Related Troubleshooting Pages:
Viking Dishwasher Troubleshooting, Viking Microwave Troubleshooting, Viking Range Troubleshooting, Viking Refrigerator Troubleshooting,

Related Repair Pages:
Viking Dishwasher Repairs, Viking Microwave Repairs, Viking Range Repairs, Viking Refrigerator Repairs,

Related Parts Pages:
Viking Dishwasher Parts, Viking Microwave Parts, Viking Range Parts, Viking Refrigerator Parts,


Viking Refrigerator Model VRI7300WRWH

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Product Reviews:

I followed the seasoning directions for my range. After attempting to seaso
I followed the seasoning directions for my range. After attempting to season the grill, it immediately rusted. When I contacted Viking about this problem; they responded first with having a certified personnel come out and take a look at the rust. Then when the personnel reported it back to Viking they responded with it was a human error and did nothing about this at all. I followed the seasoning procedures in their manual. Viking blamed me for the rust. Unprofessional and ridiculous.
Published: August 15, 2017
Wendy of Torrance, CA
Source: consumeraffairs.com

Viking was already the brand we had in the kitchen. The refrigerator broke,
Viking was already the brand we had in the kitchen. The refrigerator broke, so I replaced it with the same brand. I bought it through a third-party seller and the experience was poor. The product was delivered with a manufacturer defect. The doors had to be zip-tied up because the installation is difficult if the doors are moving about. After it was installed, my husband and I realized the doors dont close. What upset me about the third-party vendor was that they said that its our problem, not theirs, and left. But Viking immediately stepped in and sent help with their repair people around town. I have had to use them on two or three occasions once again, all from the defect of original product delivery. No issues that went wrong. They have been incredibly responsive. Its a brand that stands by its quality. On the other hand, they did let a fridge that doesnt have doors that close past inspection somehow, so thats also strange. But when they realized they messed up, they fixed it. The refrigerator is not the right size and its a loud machine, but it does the job and has lots of storage.
Published: January 20, 2022
S. of Fl, FL
Source: consumeraffairs.com

Ive owned Viking Range products before in my previous home and the quality
Ive owned Viking Range products before in my previous home and the quality of the product is very good. Their ovens are also awesome.
Published: February 18, 2017
Wayne of Dallas, TX
Source: consumeraffairs.com

Indicator light would not work and burner coil was loose. Mr. Appliance was
Indicator light would not work and burner coil was loose. Mr. Appliance was sent to repair the range and did a wonderful job. Viking representatives helped with the warranty and also were very professional. The product service lived up to the quality product name.
Published: January 4, 2017
H of Vero Beach, FL
Source: consumeraffairs.com

I went from electric to gas with the Viking range. Aside from wanting gas,
I went from electric to gas with the Viking range. Aside from wanting gas, I liked the looks of it and the knobs. Theyre big and theyre easy to use. I like the sliding rack too but they should have two of them in there and not just one. Also, when we got the range home, the convection oven did not work. I didnt know it for a while because I didnt use it. But Viking was really prompt about getting it taken care of and getting a man out here to fix it. Ive had it for a couple of months now and everything has been great so far. We also bought the microwave and the convection on it didnt work. Because Viking dropped the ball on that one, they just ordered us a new one and sent it out instead of having the microwave repaired. Theyve taken care of us really good.
Published: October 21, 2017
Margie of Port Saint Lucie, FL
Source: consumeraffairs.com

My friend had a Viking range and I liked it. I like the look and feel of th
My friend had a Viking range and I liked it. I like the look and feel of them, the professional grade and quality. Those have been questionable, however. The stovetop works fine but the oven never worked right and it took me a long time to finally get a service tech out. He came last week and ordered the parts, so I’m waiting for them. I bought the oven stove brand new online for $5,000, yet it hasn’t been working for a month and a half now. I heard and I saw consumer feedback bashing the maintenance support but despite that, I bought it because it was something I wanted. I figured it is high quality and it won’t need that much work, but it has turned into that already, so theres a little buyer’s remorse. I buy something high-end like that and I expect good service, and I havent seen that so its disappointing. I’ve since gone to Wolf and I checked it out, and their product support is over the top. If I had to do it all over again, I’d probably go with Wolf.
Published: November 29, 2017
Michael of Holly Springs, NC
Source: consumeraffairs.com

I wouldnt recommend Viking Ranges. We got it because of the brand reputatio
I wouldnt recommend Viking Ranges. We got it because of the brand reputation and the style. However, we have an oven that takes about 45 to 50 minutes to preheat to 350. We called Viking Ranges and they told us who to call. Then when we called the people out here in Los Angeles who are the authorized service reps, the rep thought it was normal. The second time we called was when the rep was really informative and checked with the service tech. She confirmed that it is normal to take that long for the oven to preheat. I went right to the stores. I wish someone would confirm that sounds too long. It seems like there would be way too many complaints to get away with that. We rarely use it but aside from the oven, the range also has a range top which is great.
Published: December 11, 2017
Bill of Chatsworth, CA
Source: consumeraffairs.com

We purchased all Viking appliances for our custom-built home in May of 2012
We purchased all Viking appliances for our custom-built home in May of 2012. From the beginning, after our refrigerator was delivered on May 24th, we have had nothing but issues... There was a broken cover in the freezer section and a broken cover in the refrigerator. Those items have been replaced, but the main issue which has been an issue from the beginning is the water flow coming from the dispenser. It takes 45 seconds to fill a 16 oz. cup with water - way too long. We have called the techs numerous times re this issue and each one who came told us that this was normal!The last tech was the only one who actually disconnected the water line from the water dispenser line on the fridge and checked/timed the water flow. He also checked to see if there were any kinks in the water line and there was not and we have also replaced the water filter after only having the fridge installed about 2/3 months. That did not make a difference in the flow of water. Is anyone out there having the same issue as we are having and what was done to correct this? Also the ice maker makes ice until it falls out over the side. They also replaced the arm thats supposed to stop ice making when it hits at that level. It does not stop till its literally over the top. Help!
Published: January 18, 2013
Linda of Staten Island, NY
Source: consumeraffairs.com

I bought a Viking Range for the size because I had a very limited space on
I bought a Viking Range for the size because I had a very limited space on my counter. I thought it was a good brand but Im disappointed. They have all this gas power but if you spill anything on the ceramics and the top, it’s a major disaster. If by accident you spill oil or water, you need to burn yourself and clean the stove immediately. It gets marked very easily. Im a cook so it’s crazy. Im completely shocked. I Googled what to use to clean it and everybody is complaining that it’s ridiculous that you spend so much money and you can’t clean the stove afterwards. No water, or anything because it will leave a mark.
Published: October 10, 2017
Giulietta of Riverside, CT
Source: consumeraffairs.com

Replaced an existing 36 built in Viking with the same size ($7700.00). Didn
Replaced an existing 36 built in Viking with the same size ($7700.00). Didnt want to repair the wood molding to fit a non-built in unit. One year, both Crisper drawers (middle shelves) are cracked in front. Both have vertical cracks in the middle of the drawers. Doesnt affect the operation, but it is at eye-level to remind you every time you open the door. I did save the shelves/drawers from the old removed Viking unit. Unfortunately, I only have one spare shelf left because the Wife has sold my spares to other unfortunate Viking Customers. Oh, and the same issue as everyone else with the Ice Maker; if you dont monitor the amount in the bin and shut-off the arm, every time you open the freezer door ice falls out the bin into the back of the freezer. Doubt I will purchase $180.00 drawers because of cracks.
Published: May 12, 2019
J of Bloomfield Hills, MI
Source: consumeraffairs.com

Theres a drawer in my Viking refrigerator and it was broken right after the
Theres a drawer in my Viking refrigerator and it was broken right after the first couple of days I used that. Also, when I called Viking for warranty on oven, fireplace, and the refrigerator, they couldn’t even help me to find the serial number. The reps were extremely impatient and they even sighed on the phone. For a $400 refrigerator, Im okay with that but not for a $10,000 one. And then, once the technician arrived, they checked the serial number and it was completely a different place than what the reps told me. Up to now, I still havent received my the part for the drawer. The technician said he will order the part and it has been a month since then. I don’t like Viking at all.
Published: May 16, 2018
Jinyao of Arcadia, CA
Source: consumeraffairs.com

Our Viking fridge/freezer came with the house as new 10 yrs ago. Weve alrea
Our Viking fridge/freezer came with the house as new 10 yrs ago. Weve already had an issue with the ice machine but wrote that off to a clumsy appliance repair man. About a month ago we noticed the high temp alarm go off and the appliance stopped cooling. We called out Viking approved technician and he diagnosed the control boards, which I paid 1k to have replaced. Three days later, the alarm goes off again and everything starts to defrost. The technician is unsure what the problem is but suspects a sealed system issue (another 1k). I am fuming about, what is a highly priced fridge freezer needing all this work at only 10 years old.
Published: November 26, 2016
Scott of Alexandria, VA
Source: consumeraffairs.com

Viking ranges are known and they are aesthetically better than their compet
Viking ranges are known and they are aesthetically better than their competitors. I got my Viking range from AJ Madison and they told us it would take about a month to deliver but it took longer than that. I had to reach out to them to confirm and they responded to me saying that the delivery is gonna be delayed by a week but it wasnt a big deal. We got the professional series and its quality is good. One igniter wasnt working well and we called up the company and they sent someone quickly. The service was good and it was covered under warranty. The burners themselves leave stains so it’s weird given the price point of the range. If something goes on it and I dont wipe it immediately, which when I’m cooking Im not gonna wipe it immediately, it leaves a stain. They need to improve the quality on all the burner caps. The gold burners are beautiful though, the heating is great and it cooks up really well. Our experience with the Viking range has been good so far.
Published: September 1, 2018
Sadaf of New York, NY
Source: consumeraffairs.com

We had a Sub-Zero and then we decided to try a Viking. We wanted a freezer
We had a Sub-Zero and then we decided to try a Viking. We wanted a freezer on the bottom rather than the side to side, and it’s stainless steel. However, we’ve had some problems with the freezer as it stopped working. Somebody came in and defrosted the drain line or whatever that gets clogged up with a hair dryer. We had to spend about $400 to $500 to get that fixed as it was out of the warranty. Also, Im not all that impressed with the set up for the authorized repair. We called customer service, and the repair people are coming again tomorrow. But it’s like I’m talking to somebody where I got a phone bank somewhere, and it’s not a local business. For one thing, we can’t find the stupid model number or the serial number. They’re underneath somewhere strange in the back of the freezer, and one can’t get down there to see it. Also, the other day, one of those bookcases with the sliding shelves on the door broke apart for no reason. I had to order from Viking a new one for a couple hundred dollars for half of one of those bookcase sliding units. It’s so stupid that I’m trying to get that plastic. This unit just broke apart for no reason, and then I’m trying to go find the model number and the serial number so that I could talk intelligently with Viking support, and I can’t get it. The only way I found it was to go back to the original invoice from ABW who were the people who get all the appliance for us when we were renovating the kitchen. Other than having these incidents, Viking is a good refrigerator and we like it.
Published: January 14, 2020
Jon of Great Falls, VA
Source: consumeraffairs.com

Everybody knows about Viking Ranges and Ive heard theyre pretty good applia
Everybody knows about Viking Ranges and Ive heard theyre pretty good appliances. However, Ive got a problem with the one I received. It came with a warming shelf that does not come down to the right angle. And the customer service kept telling me thats the way the shelf was made. Its been frustrating to try to get this one issue resolved. Then I get lots of calls from the customer service wanting surveys done. But I never get calls from the people that needed to fix the range. They should follow up with me and fix the problem. Overall, the product is good but the customer service isnt.
Published: July 20, 2017
B. of Nj, NJ
Source: consumeraffairs.com

I had a full Viking kitchen in my former home but I had to get a refrigerat
I had a full Viking kitchen in my former home but I had to get a refrigerator in a hurry because I was moving. But when I got my Viking Refrigerator last January, I had a problem with it immediately. The freezer door did not close completely so I had the serviceman come out because it looked like it was out of alignment. He said we just have to pull it this way or that so he realigned it. I left town for two weeks, came back and my freezer was so frozen up we could not open it. On one side, there was a tiny gap and all that air was getting in there.When I got back, I immediately called the repairman. He comes only to Tuscaloosa once a week so I had to wait a week. The serviceman came back and said, Youre gonna have to take everything out of your refrigerator. Turn the refrigerator off, let it thaw like an old-fashioned refrigerator, and then find a place to put all of it, then bring it back... So it was a terrible experience. He told me that it was something that happens with that refrigerator and that was a very lame excuse. Everything in my house is Viking and this is just something I have to accept? Thats not why I went with it. There was no repair done. He simply said that I needed to make sure that when the door closes, it is not caught one way or the other so that the air could not get in.But other than that, buying the refrigerator through a Viking dealer has been a wonderful experience. They were very nice trying to accommodate me. Also, my overall experience with the repairman has been excellent. He was great, very polite, very kind and he fixes what the problem is, but I was not satisfied with the fact that I just have to accept it. As far as that overall experience with owning a Viking refrigerator, its not good because I have this concern. Its just not a comfortable feeling. I even asked, Would they do something to replace it? He said, It would really take something big, and this is not something big. I told him that the inconvenience that I had to completely empty my refrigerator, turn it off, let it thaw out, and then put everything back in the freezer is not what I expect out of Viking.
Published: May 6, 2017
Cathy of Tuscaloosa, AL
Source: consumeraffairs.com

My Viking range is great. I love the ease of how quickly it cooks. Its not
My Viking range is great. I love the ease of how quickly it cooks. Its not necessarily the easiest to install but everythings worked out fine. Ive had a couple of issues but its been more from shipping than anything. I reached out to the dealer that I purchased the range from, and then a guy came out from a three-week sabbatical and I havent heard back from them. Im also supposed to get a rebate but I cant get anybody to call me back about it. Viking is obviously very busy and theyre stretched a little thin, but its frustrating because nobody seems to respond.
Published: October 30, 2018
Jacqueline of Clinton, WA
Source: consumeraffairs.com

Installed Viking appliances in our brand new home and it didnt take long fo
Installed Viking appliances in our brand new home and it didnt take long for problems to start. The dishwasher model #VD8200SS started leaking and not drying after the first wash. I had the unit serviced twice to finally find out the entire soap dispenser piece needed to be replaced. The unit stopped leaking, but still wont dry. The serviceman was dumbfounded. The unit began smelling and stopped working all together. The service discovered it needed a brand new drain pump. Drain pump installed and turns on, but it still smells and the washer still refuses to dry anything. Double oven model #VED01302TSS now makes humming noise while the unit is off. The serviceman went back out to the house and said it needs a transformer and advised me Viking ovens are pretty much a joke and suggested to not use the self-clean function. He said it only greases up the inside wires and gadgets, and is very expensive to replace after the warranty expires. Out of the 7 Viking appliances I currently have, the stove top and toaster are probably the only two which didnt see a lot of problems with. Dishwashers, stoves, fridge, beverage centers and microwaves - forget it. Viking is simply overpriced and a total joke. Viking, you can pretty much stick it. Ill never buy another Viking product and Ill pass along my experiences with Viking every chance I get. Dont buy this crap!
Published: October 2, 2012
Tim of Mcgregor, TX
Source: consumeraffairs.com

We purchased a Viking microwave, range/oven, dishwasher, and refrigerator i
We purchased a Viking microwave, range/oven, dishwasher, and refrigerator in February 2008. The appliances were beautiful. Unfortunately, they did not last. Between February 2008 and November 2012, the oven had to be repaired twice. There was an issue with the temperature gauge both times. In addition, the microwave/range hood required multiple service visits, and at one point Lakeview (the authorized repair facility) took the microwave back to the shop and replaced every working part in the appliance in order to get it to function again, according to the repair person who worked with us. The microwave completely stopped working in 2010, and we purchased a temporary countertop microwave to use. In 2012, the dishwasher completely broke down and was irreparable.In 2011-2012, I repeatedly contacted Viking Customer Service and attempted to get our microwave repaired again. After numerous unsuccessful attempts to get any sort of information or resolution (multiple emails went unanswered after I provided the information requested by the customer service agent), I contacted the Better Business Bureau. After Viking was contacted by the BBB, a representative contacted me relatively quickly. But Viking would only offer to cover the cost of the parts needed for the repair and would not cover the cost of repair, although we had already paid for the microwave to be repaired more than once. Lakeview, the only authorized repair group in our area, charges $180 for the first hour of service and $90 per hour after that for repairs. In the end, we ended up sending the appliances to the junk yard and paid $1000 for a temporary microwave and dishwasher from GE, both of which function just as well or better as the Viking appliances when they still worked. We are now waiting for our Viking refrigerator to stop working. The water and ice dispenser in the door has already stopped functioning very well, so we do not use them any longer. In addition, the temperature in the freezer occasionally fluctuates for absolutely no reason. Sometimes it is 5 degrees, sometimes it is 0 degrees, or some other random temperature.Additionally, when we purchased the appliances from a licensed vendor, we were informed that we were eligible for a small rebate for the appliances. We verified that we were eligible with the manager of the vendor, who confirmed that we would be able to obtain the rebate. Viking refused to honor the rebate. We will never purchase Viking appliances again, and we make sure that we advise our friends, family, colleagues, and acquaintances to avoid the companys products as well. When we redo our kitchen in a year or two, we are planning on purchasing our appliances from Wolf and Subzero.
Published: November 5, 2013
Katharine of Milwaukee, WI
Source: consumeraffairs.com

Our Viking Refrigerator is crap. The drip pan was cracked and the door for
Our Viking Refrigerator is crap. The drip pan was cracked and the door for top drawer shelf for dairy products keeps falling off. Were supposed to get a new one and thats been a month. Ive had four service calls in trying to figure out what is going on with it. And so far, no ones been able to figure it out. Also, it’s loud and the fans make some noise. Ive called to let Viking know several times but the only authorized repair dealer in our area is the one that broke the previous fridge. Theyre awful as well. Were still working with Viking. I spent 12,500 grand buying a new fridge. Im not gonna throw it away and go find something else until they figure out whats going on with it.
Published: October 4, 2021
Penny of Fallbrook, CA
Source: consumeraffairs.com

Famous Tate delivered my Viking refrigerator like I expected. Though I wish
Famous Tate delivered my Viking refrigerator like I expected. Though I wish the ice maker would work a little faster, the ref is functioning as expected.
Published: May 22, 2019
Richard of Tampa, FL
Source: consumeraffairs.com

We had nothing but trouble with the Viking Range that we first received. It
We had nothing but trouble with the Viking Range that we first received. It was a gas range, the simplest model that Viking makes and I felt like I got a lemon unit. We were without an oven for five weeks. I contacted Viking and I spoke with a gentleman named Tony who should have been responsible for resolving these kinds of issues. Basically, he said that Viking would only come and replace parts on the unit even though we had had the repairman out three times. He also said that they would restart our warranty once the range started working. Tony was nice but he had a very condescending attitude. He should not be dealing with end-users.Viking never got me a new range and I am rather disappointed with them. They were exceedingly stubborn with replacing it. I didn’t even wanna go with the same model and I wanted to get a different one. I wanted to go to a dual convection and I wouldve paid the difference if Viking wouldve stepped in and did something about it. It took a lot of work and coordination that the consumer and the end-user should not have had to go through. I have never dealt with a more frustrating company and I’m astonished that they treat an end-user like that. It ruined my opinion of them. The dealer I purchased it from replaced the range, and that was before Viking agreed to make the transfer. This was all done through the retailer. They brought a new one out and it worked right away, and it’s been working since then. Viking is a very good range while it’s been working, but with all the experience I had with the last unit, I was not happy. Any time that somebody will ask me about my range, I will be more than happy to tell them the story of how Viking basically did nothing.
Published: January 30, 2019
Brad of Philadelphia, PA
Source: consumeraffairs.com

We have owned many Viking appliances over the years. Our most recent purcha
We have owned many Viking appliances over the years. Our most recent purchases have been a $5,000.00 freestanding gas range (VGSC530-4B) with 2 safety recall problems. Very inconvenient and required 2 days of my time to coordinate service people and repairs. Second, an undercounter microwave oven (VMOD240) which cost $1,300.00 and has a cheap plastic keypad. The finish started wearing off of the numbers within 18 months of normal use (by 2 people). Now it looks unsightly and dirty even though it is clean. I just ordered a replacement keypad part which cost $90... ridiculous for a strip of plastic. A microwave this expensive should be of higher quality and last longer. Also, over the phone, Viking customer service representatives can be snooty and surly. Hello... I am a C U S T O M E R... who has spent a significant amount of money on your products. Maybe you should be nice!! I will consider purchasing appliances from another manufacturer for my next project.
Published: September 17, 2015
Kathleen of Afton, VA
Source: consumeraffairs.com

We went to Best Buy and Viking Refrigerators was there. We have Sub-Zero an
We went to Best Buy and Viking Refrigerators was there. We have Sub-Zero and Vikings comparable. We bought Viking for our Florida property. There were little issues buying that from Virginia and getting it delivered in Florida, but it all worked out. The refrigerator is fine. It broke once but they were good to fix it. Its such a nice fridge and it keeps things longer. We like it. All the high-end appliance had been great. They’re all expensive but theyre all really good. We knew what we were getting.
Published: May 23, 2018
Joseph of Riviera Beach, FL
Source: consumeraffairs.com

I’ve known Viking’s name for a long time and I chose them partly becaus
I’ve known Viking’s name for a long time and I chose them partly because I love the double French door oven and I like to get all matching appliances. I have a Viking refrigerator, dishwasher, induction cooktop, and a double oven but I don’t have the microwave as it didn’t fit in my nook which was very disappointing. The refrigerator’s layout is good and the lighting is working well. The refrigerator is a match with the cooking and baking and I like it. The Viking products I have are very good. But I had a screw come out of my dishwasher and I can’t figure out where it should go. Also, on the refrigerator, the little canal where you adjust the temperature that kind of sits at the bottom of it is loose. But, when you look at the oven, the racks are substantial and anyone comparison shopping can tell a huge difference. Additionally, the induction cooktop has been amazing. Our Viking dealer is Ferguson and they have been great. We had a lot of trouble on the installation and they made it right and they put in a new manager, to fix the issues. They also did the pre-site inspection after and it wasn’t right and was worthless. The representatives didn’t measure accurately and completely. They did not mark any modifications needed for the Viking microwave. But when I delved into it, there was no way it was gonna fit because of the depth. Then, they marked the height of the double oven that’s needed but not the depth. The back of my cabinet also had to be torn out and that was a surprise. Ferguson is fixing that and it was a hassle. Buying the Viking products was awesome but getting them put in was stressful. I had the double oven sitting in my living room for a few weeks while we work out the issues. So far, my experiences with Viking have been good and I’m hoping their products last a long time. They look beautiful. Still, I’m waiting for my rebate check and once I get that I’ll be full thumbs up for Viking.
Published: June 27, 2018
Nellie of Boerne, TX
Source: consumeraffairs.com

Ive built a few houses myself and somewhat custom kitchens in them, and Ive
Ive built a few houses myself and somewhat custom kitchens in them, and Ive known about Viking Ranges for years. I always liked the Viking product and the experience purchasing online was very good. Before I shopped, I went on the website and navigated through it, looking at what features they had and what I was interested in with respect to packages that were available. I bought the package which includes the refrigerator, a range, a dishwasher and an icemaker. After that, I was directed towards where I purchased. The supplier did a very good job of walking me through my options and my rebate options, which was something I hadn’t thought of, and it saved me some good money. Im putting a new kitchen in and the range is not up and running yet, but I have plugged it in. I love the LED lights that are displayed on the front, so that was really cool. I have a Wolfe upstairs in my kitchen and it doesn’t have the features this one has.
Published: March 20, 2018
William of Charleston, WV
Source: consumeraffairs.com

We own a built-in Viking refrigerator that was manufactured in 2013. Over t
We own a built-in Viking refrigerator that was manufactured in 2013. Over the past year, its plastic bins have started to disintegrate spontaneously. Nothing was abused or overstuffed. So far the following have fallen apart: (1) The pull for the ice drawer. (2) Three bins in the refrigerator door. (3) All bins in the freezer door, although two have lost pieces but the damaged bins havent yet fallen out. (4) The clear front of the deli drawer has cracked. (5) The clear top of the chiller drawer at the bottom of the refrigerator has fallen off.Obviously without the bins the refrigerator is nearly useless, unless one uses only its floor, and the wire shelves in the freezer which appear to have survived. Viking quoted a replacement cost for all these plastic items that would run more than $2000. To put this in perspective, a month ago I paid $650 for the 21 cu-ft GE refrigerator in my garage. I had to buy it partly because the Viking could hold less and less.We called Viking and were told that the refrigerator is out of warranty. When I asked the rep if he had ever heard of all the plastic disintegrating 6-7 years into the life of the unit, he said he had. When I asked if this was typical, he said it wasnt. When I suggested that our unit may have been manufactured with a bad batch of plastic and that Viking should take some responsibility to replace it, he said that they will not.In the past I have used a Kitchenaid built-in, GE, Whirlpool, Amana. In the early years I even bought used refrigerators from previous homeowners or used old ones in rental houses. Never have I seen bins crack and disintegrate as if this were timed to bring in another injection of revenue to Viking 6 to 7 years after the sale. Viking is not a low-cost brand that is trimming pennies on their product to lower the sale price; they position themselves as a high-end luxury brand. Whatever happened to reliability, durability, and pride in the brand?
Published: April 24, 2020
Asad of Los Angeles, CA
Source: consumeraffairs.com

I had a Sub-Zero for about 25 years and it was slowly dying. I went to Grin
I had a Sub-Zero for about 25 years and it was slowly dying. I went to Gringers which is a lower-east side appliance store that has been around for many years. I was shopping for a refrigerator. The space that I had in my kitchen would only take a 24-inch depth refrigerator. I asked the store people if they could help me in figuring out what to do. They had floor models and the Sub-Zero that there was too expensive. I didnt think that I would be able to afford a new Sub-Zero refrigerator but I just wanted to price things out. They had this Viking and it was opened on the right side and you can change the door opening. That was the floor model. The salesman there was friendly and happy. He said that anything made in the United States was gonna be 10 times better than any of the models of anything else out there. I bought the Viking refrigerator because it was a floor model and I was able to negotiate with the guy that if I would have the full warranty, it would be three years even though the model was on the floor for close to a year. I got the extended insurance so it’s insured for eight years. I never bought anything off the floor. I really felt like I was taking a chance and was hoping that the thing wouldnt break as soon as the delivery guy left. Im in a brownstone house in Brooklyn and it’s a 150-year-old house. Things are a little lopsided. The guy from Gringers came for the installation and he didnt install the fridge so that it was level. Because of this, I had an issue with the fridge. The system failed six months ago. I came down one morning, opened the refrigerator, got the milk out for my tea and I noticed that there seemed to be beads of water in the freezer. I opened it and it was like half-frozen. I contacted the place where I bought the refrigerator because it was just two years since I bought the refrigerator so it was still on the original warranty. They sent somebody out. But it took a while because they were very busy. When the guy came out, he looked at it and he said the refrigerator wasnt broken but it had to be leveled. They made another appointment and the refrigerator was leveled which was really nice. The people who installed the fridge then came back. Gringer said to the insurance company to fix the fridge then bill them. Other than that, the refrigerator has been great. It’s a big fridge thats probably too big even for one person, which I am now in the house. I would highly recommend Viking. I love the fridge. It keeps everything really cold and I dont adjust the temperature. I can see that the temperature is stable each time I open the refrigerator door. There’s also enough space in the freezer. Everything, I feel, is good quality and it’s gonna last maybe longer than me.
Published: May 16, 2019
Christina of Brooklyn, NY
Source: consumeraffairs.com

The switch for the inside lights of my Viking range broke thats why the lig
The switch for the inside lights of my Viking range broke thats why the light stayed on all the time. We called somebody who sent some people out that got my range fixed. Other than that, I like the quality of my range. My parents always had Viking and Id strongly recommend others to buy one too.
Published: July 24, 2018
Darren of Fleetwood, PA
Source: consumeraffairs.com

I went to SR Appliances and I wanted something more high grade than Samsung
I went to SR Appliances and I wanted something more high grade than Samsung, LG or anything like that. Im very familiar with Viking and other brands but Viking stood out better to me in terms of price and value. SR Appliances was great to work with. I bought the range ahead of time. I picked it up and installed it along with my contractor. And then shortly after that, because we were going through some renovation, we didn’t want the range delivered until we were done. But the installation went well. The range is consistent and it cooks great. The BTUs in all the burners work great and cook evenly. I bake a lot and it just performs well. I’ve referred Viking to a couple of other people.
Published: January 3, 2019
Scott of Chamblee, GA
Source: consumeraffairs.com

Our cabinet maker thought that Viking was a good product and I bought my Vi
Our cabinet maker thought that Viking was a good product and I bought my Viking appliances though him. I went to a mobile Viking showroom event and looked at all the Viking appliances for a new home. And if I did my whole kitchen in Viking, they would double the warranty. Instead of having the three-year warranty, it came with a six-year warranty. It was a great deal especially considering that Ive had to have them come out repeatedly to fix things that’s been wrong with the appliances. Apparently, the quality of Viking has gone down considerably in the last several years and I hadnt realized that. Ive got two refrigerators and the parts are just cheaply made. One of them was delivered totally damaged. The shelving does not stay in place. The drawers don’t function properly and the components bend too easily. The refrigerators are less than two years old and half of the parts in each one of them are bent, have totally fallen out or had to be replaced several times already. It’s very poor quality.When they installed the dishwasher, they didn’t put the bottom plate on the dishwasher correctly. Some of the parts have fallen out of it as well. They’ve also had to come out several times and fix the valves in the dishwasher. But the worst is the range, which has never functioned properly. It’s terrible considering I now have $40,000 worth of useless appliances in my home.The person that I contacted to get warranty service was extremely helpful and walked me through the process of getting everything registered. The problem was that they did not want to honor the double warranty on my appliances. Luckily, I had saved the original invoice and was able to forward it to them so that they could put into my record that it was covered for six years. Ive told everybody that Ive come in contact with to stay away from Viking, which is sad because my husband is a home builder. We could sell tons of Viking appliances. But we buy all of the appliances for the homes that we build from Ferguson here in Raleigh and they have quit carrying the Viking appliances because they have so many problems with them. Plus I will never have another thing that’s Viking in my home. It’s terrible. We’ve had problems with everything Viking.
Published: July 8, 2017
Amanda of Raleigh, NC
Source: consumeraffairs.com

I have no idea why Viking is rated so highly. I have a propane wall oven th
I have no idea why Viking is rated so highly. I have a propane wall oven that takes 45 minutes to heat and will get cooler the longer it is on. I hope people read this review and decide not to purchase thousands of dollars worth of **!!!! Do not buy!!!! Oh yeah, I’ve tried to have it worked on and called Viking several times. Guess what! They don’t service my area! It was serviced when this POS was sold for $5000! Save your money and get something that works! I HATE my oven especially since today is Thanksgiving and it will not keep a steady temp! I have been trying to bake biscuits for over two hours! I wish I could put in better words how much this oven sucks and so does the customer service!
Published: November 28, 2019
L. M. of Jonesville, VA
Source: consumeraffairs.com

Got Viking appliances with new home. Big mistake. Especially the dishwasher
Got Viking appliances with new home. Big mistake. Especially the dishwasher. Does not dry dishes. Takes forever and now it has stopped cleaning hem too.
Published: May 4, 2015
Cindy of San Antonio, TX
Source: consumeraffairs.com

Ive known about Viking Ranges for as long as I can remember. I went with th
Ive known about Viking Ranges for as long as I can remember. I went with them as they seemed to be the right fit for me in terms of power of the stove top and availability of an electric oven. Im quite happy with the one I have so far. I like the size, the power of the burners, and the griddle. The reps were quite helpful too. I called once just after it was installed because there was something I wasnt sure was normal, but they gave me helpful advice about how to adjust it.
Published: May 20, 2018
D. of Va, VA
Source: consumeraffairs.com

We love it! Not only is it a great stove and oven, it is a work of art and
We love it! Not only is it a great stove and oven, it is a work of art and the centerpiece of our remodeled kitchen. I would heartily recommend it to anyone who loves to cook and appreciates the benefit of a top quality product.
Published: November 15, 2019
Philip of Glastonbure, CT
Source: consumeraffairs.com

Viking Combi oven model vcso210ss - This is an unsafe product. The trays on
Viking Combi oven model vcso210ss - This is an unsafe product. The trays on this small unit have no stops. As a result of this design defect, the trays slide forward and down. Because of this downward motion, anything on or in the tray has the potential to splash or fall onto the door, which pulls down, or onto the hands of the consumer. Fortunately, no injuries to date but will probably use mostly in the microwave mode which requires no tray.
Published: November 14, 2014
lynn of West Bloomfield, MI
Source: consumeraffairs.com

This is the one and only online product review I have ever written, and in
This is the one and only online product review I have ever written, and in spite of the many that precede mine, I feel compelled to chime in and advise other consumers to avoid Viking refrigerators (and dishwashers too, for that matter) like the plague!! We spent 2 1/2 yrs. on a complete state-of-the-art rebuild of our official historic landmark Victorian, to which we returned in July, 2007. As a Realtor who specializes in the sale of luxury properties in the San Francisco Bay Area. I had been recommending top-of-line Viking products to clients who needed to refurbish and stage their homes for resale. Today, I feel badly for ever having done that!We have a built-in custom paneled upper/lower Viking fridge that acted up immediately. Within a matter of months, the fresh produce in the lowest pullout semi-froze and had to be discarded. I believe (but am not certain) that special heater was installed under warranty to prevent this from happening again. Before the year was out, another problem (forget the details) and was fixed. Then, right after the warranty expired, the contents of the freezer melted and we paid for the installation of another heater... At some point thereafter, water from the fridge started pouring out onto the hardwood kitchen floor. Thank God we were in town when this happened and able to towel up the leakage for a few days until another heater could be installed. The entire bottom of the unit was frozen solid, and the floor boards immediately against the unit had warped.. Under duress, Viking paid for this repair. Finally, within the past year, the cooling of the refrigerator compartment ceased and we were without refrigeration for 4 or 5 days before -- you guessed it -- yet another heater could be installed (the cooling ducts had frozen). Additionally, we got a recall notice for the defective front door. The dealer who enthusiastically sold the Viking appliances to us stated in response to my expression of distress & disgust: Demand a replacement from Viking. Theyve had nothing but problems with those refrigerators (and dishwashers) -- they suck! I requested a replacement, without success... As for the dishwasher, while all the interior components had to be replaced and I must basically hand wash everything and use the unit for sterilization purposes only, at least its performed better than the refrigerator. Enough said!
Published: August 14, 2014
Ingrid of Belvedere, CA
Source: consumeraffairs.com

Same issues as most everyone else. Viking refrigerator model #DFRB530 has b
Same issues as most everyone else. Viking refrigerator model #DFRB530 has been a nightmare. Constant broken and cracked drawers, ones are the door so bad that they randomly just bust loose when you open the door and smash jars and bottles all over the place. Ice maker works when it feel like it, and door makes very weird sound that is progressively getting worse.... Now Im wondering if I will just fall off as others did? All this after paying $12,000.00 for side by side top of the line units that have been nothing but a disappointment! My Sub Zero that I had for 20 years I put in basement to use as extra refrigerator until it breaks. Its still going like a champ! Never ever again will I purchase a Viking appliance, and like others we live in very high end neighborhood, and I will spread the word to everyone I know, building or remodeling, to steer clear of Viking!
Published: May 27, 2014
Ellen of Presto, PA
Source: consumeraffairs.com

Viking makes a professional line of stoves that are great for a home kitche
Viking makes a professional line of stoves that are great for a home kitchen. You can cook using large pots, grill, have a convection oven, etc. I love the variation of btus for the burners. They have a large selection of stove and drop-in stovetops to choose from and they are built in the United States.
Published: February 2, 2021
Kevin of Lafayette, LA
Source: consumeraffairs.com

Viking creates a great product that is sturdy and outperforms other high-en
Viking creates a great product that is sturdy and outperforms other high-end ranges. After buying a Thermador Range that underperformed at every turn and which seemed to be made out of low-quality steel which caught on fire due to a door switch issue, we decided to buy a Viking dual fuel range. What a wonderful experience we have had not just with the product but also with the customer service, which was sorely lacking with Thermador. Thanks for making a superb product!
Published: January 5, 2017
Nancy of Delano, MN
Source: consumeraffairs.com

What I liked about Viking was the unwavering quality but I dont think thats
What I liked about Viking was the unwavering quality but I dont think thats true anymore. The Viking appliances that I have that were supplied with the apartment are of a much lower quality than I had come to expect from them. Theyre only a couple of years old but Im not happy with them. Im very disappointed with Viking and Im looking to replace the appliances that I have. With the open burner range, it feels very rickety and I have to take it apart to clean it quite often. But Im fearful about cleaning it. Looking inside, there are these loose wires and I need to clean the inside very carefully for fear that I will dislodge some wire or something.Also, I have a dishwasher and a microwave that have failed and the refrigerator freezes milk but doesnt have even temperature regulation. They replaced the microwave fairly quickly but when the dishwasher broke, I was without a dishwasher for almost two months. Viking seems to be able to replace things, but they dont seem to be able to fix things.
Published: July 22, 2021
Aaron of Brooklyn, NY
Source: consumeraffairs.com

I love my Viking refrigerator. It’s a good refrigerator - food stays fres
I love my Viking refrigerator. It’s a good refrigerator - food stays fresh for longer. I bought it through Pacific Sales and they wanted to drop the unit off and just leave. They didn’t know how to install it. I reached out to Viking and got a hold of one of the installers there. And he was fantastic. He followed up and made sure things were taken care of. It was a long process but we got there. Their services were great.
Published: July 20, 2016
Laurie of Mckinney, TX
Source: consumeraffairs.com

Im a general building contractor, so I research every refrigeration system
Im a general building contractor, so I research every refrigeration system I can find. I had an existing cutout where I had a Sub-Zero refrigerator from years past and the Viking box size was almost identical to the Sub-Zero that I removed. So far I like it very much. It keeps everything cold and crisp the way its supposed to, and its exact in the areas that its supposed to be and in the areas that its not supposed to be that way. Its an intelligent machine. I especially like the icemaker and the pizza box shelf at the bottom. Their products are good and as advertised. For the price and performance, Viking would be my number one suggestion.
Published: February 10, 2018
Thomas of Moraga, CA
Source: consumeraffairs.com

The quality of the Viking refrigerator is a little poor. Ive got a few issu
The quality of the Viking refrigerator is a little poor. Ive got a few issues with the fridge. We had someone come in. It looked like the door is not closing as it should. The alignment is off. So we are looking to call them back again. But otherwise, we are very satisfied with the fridge.
Published: October 19, 2021
Gaurav of Tenafly, NJ
Source: consumeraffairs.com

We purchased a Viking 36 electric oven/gas cooktop at great expense 28 mont
We purchased a Viking 36 electric oven/gas cooktop at great expense 28 months ago. Since that time, we have two major problems with the failure of the main circuit board. Replacement costs approx. $450-$500 each time. We have been very disappointed with the product and also disappointed with the customer care of the company. I would not recommend the purchase of any Viking product and Im certainly going to tell anyone else considering buying a so-called premium product. Im quite surprised that the company is still in business.
Published: October 17, 2012
Scott of Kingston, ON
Source: consumeraffairs.com

Ive used Viking Refrigerators in the past through travels and Ive read abou
Ive used Viking Refrigerators in the past through travels and Ive read about them in trade rags. I knew it was a high-end product and it was something I was interested in using once we upgraded our kitchen. We have a property that we stay at in Hawaii and they have all Viking products so we got to use them there. Ive only had them for a few months, but its been fine so far. I like the refrigerators size, commercial look, and the way it fits our custom kitchen design. When I was purchasing it, I knew what I was looking for and did everything online and only talked to the rep for 15 minutes to order. I had some questions regarding the warranty. I heard they extended it to 5 years and I want to confirm what the actual warranty is on it. Aside from that, everything has been great so far.
Published: October 29, 2017
John of Grand Island, NY
Source: consumeraffairs.com

I have been using Viking products for a couple years now. However, one of t
I have been using Viking products for a couple years now. However, one of the things that I’m having a problem with, and this is the second kitchen we put in, is it seems like every time I buy Viking, it comes in broken. Last 2012, we did the kitchen and the refrigerator came in and they had no compressor. I told them to take it back, but they wouldn’t take it back. So, I bought a rebuilt. They can fix it, but I tested that and then I was like okay. I supposed it was just bad luck. And then this time, I used it and the refrigerator came in broken again. So, I have a broken refrigerator there with the door that is not working.Then, they got to come back and then the dishwasher got a bulk. As soon as the guy came out, I’m like, “What is wrong with you guys? Every time I get something from you guys, is it just my bad luck or what?” Out of four appliances, two of them broke. That is ridiculous. I also said that we do our kitchen every four years and I’m doing a kitchen down in Florida. That was to start this month and I’m behind and I told him I can’t be bringing in stuff that I know I got a way to get it fixed and I’m not there. I said I can’t do this. Nevertheless, everything else looks good. The Viking dealer was fine.
Published: May 5, 2018
Denis of South Chatham, MA
Source: consumeraffairs.com

I inherited the Viking Range on the house that we bought. Its great and the
I inherited the Viking Range on the house that we bought. Its great and the convection feature in the oven is nice, except that it does some weird things. The electronic igniters sometimes will just keep clicking even after the burner is lit. The technician said it happens when its wet or when its more humid. Ive never ever had that happen before and with Viking being top-of-the-line, I would not expect that. Still, Viking is durable and it looks nice too.
Published: October 20, 2020
Stefan of Lisle, IL
Source: consumeraffairs.com

The ice machine in our Viking Refrigerator doesnt work. Ive had a service t
The ice machine in our Viking Refrigerator doesnt work. Ive had a service technician out because its still under warranty but they cant get the parts. They cant even confirm when theyre going to fix it. I’ve known Viking products for years. In fact, all of our appliances are Viking. We got the lower end model of refrigerator. Im not an expert on refrigeration, but I dont think that its up to par with other units at its price range. Their upper end models may be totally different but the ice maker design of this unit is not good and it needs to be changed. We cant pull the drawer out because the bearings had gone bad. So, the ice making location or the way it works is not good. Now, I cant even get parts for it but the parts are backlogged. They said its going to take over a month to six weeks to get them. They need to keep these parts in inventory. I can understand if theyre not readily available that day but I hope we could get them within a week. Six weeks is ridiculous. They cant even confirm when theyre going to get the parts, and theyre saying hopefully by Thanksgiving which is not good.
Published: October 9, 2016
Jeffrey of Boerne, TX
Source: consumeraffairs.com

I purchased a new Viking Downdraft Ventilator unit (VIPR101) along with a V
I purchased a new Viking Downdraft Ventilator unit (VIPR101) along with a Viking Countertop Range several years ago. Since then I have had 4 ON/Off switches on the unit fail all in the same place in the circuitry between the switch and the main board in the fan unit. After 4 identical failures it is clear the design of the part is inadequate which I have informed the Viking parts department of each time and yet they have not updated this part.After once again informing the Viking parts department and explaining that despite my infrequent need to use the fan while cooking I was told by the agent that this was reason for the failures because I do not use the fan each time I use the range as though I should use the fan to boil water. What a feeble excuse to explain a defective design on their part. It was clear evidence that they prefer to soak me for the many replacements rather than admit the problem and do something about it.My solution now has been to replace the switch with a ALCOSWITCH model TPC13C-O for about $2 rather than Vikings $70 price. Only a minor modification was required to the fan housing to install this new switch and this replacement has been working fine ever since. Unfortunately this will be the last Viking product I ever purchase having experienced the callous and greedy way they treat their customers. Future buyers beware!
Published: March 23, 2019
Steven of Oakland, CA
Source: consumeraffairs.com

Viking had a floor model refrigerator that was at a good price. However, wh
Viking had a floor model refrigerator that was at a good price. However, when I open the drawer where the ice bucket is in the freezer, 90% of the time, it kicks ice cubes underneath the basket of the freezer. I have to get down on my hands and knees and dig to get the ice cubes out. I cant close the freezer drawer until I get the ice cubes out.Also, that time, they were including an above-range convection microwave free with purchasing a range. However, the Viking dealer was a little slow to respond to things. She was very nice and pleasant but it could take her days to get back to me. So far, the range seems to be of good quality and the induction cooktop has been my favorite. But then, theres a defect in the left front corner of the stainless which was noted on the day of installation. Theres also a problem with the mechanism that I use to open the microwave. Its not level. Viking promptly got people out to look at the issues. Theyve ordered the parts but its been well over a month and none of my issues have been fixed. Furthermore, the front piece of the range needs to be replaced and its still on back order. Nevertheless, Vikings products are well made. I looked at some GE Cafe French drawer type refrigerators and the pullout drawers were very teeny. It felt very unsecure when I pulled it out. On the other hand, Vikings appliances seem like good heavy quality products.
Published: October 9, 2018
Kathy of Mesa, AZ
Source: consumeraffairs.com

I used to live in another house that was already built by someone else and
I used to live in another house that was already built by someone else and they had Viking appliances. I am used to Viking and I didn’t have any problems back then and I was happy with the appliances. But now, I’m having trouble with the new appliances and mainly with the refrigerator. I had it replaced in March because of a water leakage and the new one is doing exactly the same. It is noisy, too. I tried to get the new one back in November from last year. And then, they sent me the fridge but not the freezer because the freezer was working right. They said they will match them because they’re independent units, but when the guy opened the box, it didn’t match. The handle and a couple of things that you can see were different. If you’re having your freezer beside your fridge, you want the handles to be the same height.I had to talk to Viking for them to take back the fridge. They had to arrange if I had a new freezer because they didn’t have the previous model in stock since they stopped doing it. They sent me both a freezer and a fridge, and within four months, I’m having the same issue again. The technician who came to fix it was the one who came five times for the previous unit and he said there was nothing else he can do. He said he did everything that was possible to switch, to change, to check if it’s working, and it is still the same. When he was here a couple of months ago, he said that Viking was having a lot of problems with the fridge and all their refrigerators were having the same issues. They don’t even know what is going on. The technician used to be a Viking technician and because Viking is having a lot of problems and customers are complaining about their fridge, he moved to another company. And the most recent time I called Viking, the same technician came to my house, but he was working for a third party who is giving service to Viking. I’m so disappointed and I’m tired of having a technician every four months and take everything out of the refrigerator for him to work on it for more than two hours.
Published: November 22, 2017
Tanya of Garden Ridge, TX
Source: consumeraffairs.com

The Viking Range seems to be fine but when I ran a little bit of problems,
The Viking Range seems to be fine but when I ran a little bit of problems, Viking didn’t care until the people I bought it from pushed them. It was brand new and I just cleaned off the griddle. That was when I noticed it was damaged. There were two pit marks in it and with the amount of money I spent for it, I didn’t want a damaged griddle. They sent a replacement part and there was a trough and a backplate but they forgot to send the screws. I talked to the people I bought from since they just delivered it and they tried to contact Viking. Viking said they were not replacing it and the rep from the dealership had to push them to get in order to get it replaced. The customer service wasnt that great in order to get something replaced. Other than that, I like the whole thing and it’s a great range.
Published: September 15, 2018
John of Schwenksville, NJ
Source: consumeraffairs.com

I learned about Viking Ranges from word of mouth from a friend. I chose the
I learned about Viking Ranges from word of mouth from a friend. I chose them for their reputation. Ive had the range for 2 months and I love the quality of the range -- especially the griddle. I would tell a friend to totally get it.
Published: May 16, 2018
Erin of Long Beach, NY
Source: consumeraffairs.com

Oven was purchased 2013, we had to move out of the house for a year after p
Oven was purchased 2013, we had to move out of the house for a year after purchasing the range. Now Viking tells us we need a new motherboard to the tune of $657.00. Really? We can buy a different stove for that much. The oven goes on broil no matter what you set the oven on and the circulating fan runs even when the oven is off. Very disappointed in this quality product. Viking tells us the warranty has expired, just not right!
Published: April 4, 2017
Diane of Lavallette, NJ
Source: consumeraffairs.com

My Viking Refrigerator is nice cause it goes back in the cabinet. But my wi
My Viking Refrigerator is nice cause it goes back in the cabinet. But my wife doesnt like it because they are not very built very well. The shelves got broken during shipping which costs $200 a piece. And for as much as we spent on it, it doesn’t have an ice maker or a water dispenser. So I bought a Viking ice maker. We also bought a 48-inch stove, a 36-inch stove that’s going on the basement and we have the Viking dishwasher for a house that we just started building.
Published: May 22, 2018
Jeremiah of Rankin, IL
Source: consumeraffairs.com

I saw the Viking refrigerator in the store and I liked the way it looked. I
I saw the Viking refrigerator in the store and I liked the way it looked. I liked the way the handles were. It pretty much had straight lines. Weve had it for a couple of months now and we love everything about it. It’s the first time weve had a bottom freezer. Before, we had a side-to-side which my wife and I both hated. Because with the side-to-side, at least at the time that we had it, you couldnt even get a pizza a box in there. Although there was an issue with the trim kit that we got, I cannot brag enough about Viking. When I called to report that problem, they put me in touch with the right person right from the very beginning. I took pictures of it and sent it to them then they looked at it and got right back to me. They said, “Guess what? You found something we didn’t know about. We actually have a problem with the manufacturing and so we’ll get it corrected. He said they would get another one sent right out to me and he did. Even after I got it, I got a phone call, following up, to make sure that we got it. They could not have been better.
Published: March 4, 2019
Glenn of Baltimore, MD
Source: consumeraffairs.com

I’m in the food business and all of my big appliances in my stores are Vi
I’m in the food business and all of my big appliances in my stores are Viking. I heard about them from PC Richard, and the quality of their range is good. The microwaves blower, however, does not have enough power to it, so it brings the smoke out when you are cooking around the house. It does not have the exhaust. Its not that great. Nevertheless, the Viking range, even at home, cooks food better.
Published: November 26, 2019
Donato of Staten Island, NY
Source: consumeraffairs.com

I heard that Viking Ranges had a good reputation and that they were solidly
I heard that Viking Ranges had a good reputation and that they were solidly made so I bought one. For the most part, the quality of our range has been good. The oven works really well and keeps a consistent temperature. However, we had a little issue with it but they have been very responsive and are helping to resolve it. Also, the dealers have been very good. Ive been using Viking for just about a month, and so far, its been a great product.
Published: April 27, 2018
Christopher of Media, PA
Source: consumeraffairs.com

I enjoy the Viking brand, and I had already bought some of their appliances
I enjoy the Viking brand, and I had already bought some of their appliances. My Viking refrigerator in the kitchen looked really good. And now that Ive gotten used to it, the quality is very good. I highly recommend Viking Refrigerators.
Published: January 31, 2019
Tony of Reno, NV
Source: consumeraffairs.com

A buddy of mine who has called me told me about Viking Refrigeration and I
A buddy of mine who has called me told me about Viking Refrigeration and I said that I would get it too. My refrigerator is working great and my favorite feature is the internal water dispenser found on the door. Then for the dishwasher, I had to call the Viking dealer for repair. They came and repaired it under the warranty and kept me up to date on getting the part. It has been an excellent experience.
Published: March 1, 2017
Frank of Oakland, CA
Source: consumeraffairs.com

Weve heard that Viking is a good product. A family member had a few items f
Weve heard that Viking is a good product. A family member had a few items from Viking and then while we were appliance shopping, we liked the looks of them. We had a very easy experience purchasing the Viking range from Hahn Appliance. They had stuff displayed so we were able to look at the range and it was nice. Im loving the quality of our range so far. Were a few weeks into our home using it and we did a whole lot of cooking. Also, I love the gas and the French-open doors for my oven. I also think its pretty cool how the lights all light up at night. However, if I need to put cookie sheets in the built-in refrigeration in a longer way instead of side-by-side, they take up the whole shelf. The built-in refrigeration needs to be a bit deeper so I could slide the sheets in. Still, Id recommend Viking.
Published: August 11, 2018
Michelle of Bartlesville, OK
Source: consumeraffairs.com

We moved into a new house and we got an upgraded stove from the builder’s
We moved into a new house and we got an upgraded stove from the builder’s stove and it was falling apart. The knobs were falling off and one couldn’t control the height of the flame so that got me looking for another stove. My wife’s sister purchased a Viking Range a couple of months ago and I also decided to buy one. We had some problems about purchasing in the beginning but it all worked out. My wife loves our 36-inch Viking Range. I feel good that it’s in the house and it gives some class to the kitchen. I would recommend Viking Ranges.
Published: October 29, 2017
Louis of Greenwood, DE
Source: consumeraffairs.com

My Viking refrigerator is of excellent quality. I like the functionality an
My Viking refrigerator is of excellent quality. I like the functionality and the design. The efficient use of space has been my favorite.
Published: August 4, 2021
Thomas of Keswick, VA
Source: consumeraffairs.com

The customers that I had wanted the Viking appliances and got the refrigera
The customers that I had wanted the Viking appliances and got the refrigerator. I like the way the door feels. It’s easy to open, it seals really nice, and it keeps everything pretty much at constant temperature.
Published: April 8, 2020
Barry of Mesa, AZ
Source: consumeraffairs.com

I went into a model home and compared Viking Refrigerators to Wolf and some
I went into a model home and compared Viking Refrigerators to Wolf and some other ones. Vikings quality and price were a little bit better so I decided to give it a try. I like the two lower drawers, one for the refrigeration and one for the freezer. However, it takes longer for it to make ice. We also had to get a part replaced because we had some leaking from the freezer. But, we were able to get a repair guy out to handle it during the warranty period. Other than that, everything is fine.
Published: July 13, 2016
Orlando of Wylie, TX
Source: consumeraffairs.com

Our freezer arrived and then we had to wait a long time for the refrigerato
Our freezer arrived and then we had to wait a long time for the refrigerator. Then when we finally were getting it installed, it turned out that the freezer wasnt working. It didnt have coolant in it. So we had a couple of people come out to fix it. Weve also ordered parts for the new freezer but were still determining whether we want to put them in or not because it seems to be working now. Other than that, its a great refrigerator and the quality is good. I like the dispenser of water inside the refrigerator and it looks good.
Published: January 1, 2021
Eric of Hamilton, NJ
Source: consumeraffairs.com

I needed a new oven after 31 years. I started doing research and going to d
I needed a new oven after 31 years. I started doing research and going to different places. I had certain requirements like Ive got animals and I wanted induction. I also wanted front knobs and dials. I didnt want all the push button stuff. I also needed a free-standing unit. Through my process of elimination, I was deciding between a KitchenAid and a Viking because theres no Miele here in east of London. The KitchenAid didnt work because I didnt like the way the controls were positioned on the surface of the unit. Then I was at the appliance shop and I started looking around at the different models. I saw the Thermador then I found that they only do gas. Then I looked at the Viking and it looked like a beautiful piece of equipment. I loved the fact that its 100% stainless on the side. Its not piecemealed with a black metal and just a front view of stainless. I love the front dials. Theyre very professionally done. I like the flat surface and the design of it. Theyve got squares and circles inside not these curves and arrows that go all across like a contemporary artwork piece. Moreover, its an exceptional oven and has a great induction. I love it. It cooks well and faster. It also heats up my water wonderfully because Im doing a pitcher of tea every two days. I dont have to wait six minutes anymore to boil my five cups of water. I also like that as soon as I open the door, the light goes on. I dont have to sit there and press the light then open the door kind of thing. I like the fact that its got three trays, two slide and one regular. I like the slide trays. Ive only used my oven about a dozen times and so far, so good. However, theres no timer and when I pointed it out to them they said its because its a Brigade Professional. But its not a major deal because I have a little timer right by the stove. So thats my unit and its the best range. I bought it at the appliance shop and dealt with one of the owners. He was very professional. I tend to do more research than the average customer and therefore I tend to have more questions. I try and dot my Is and cross my Ts and he took the time with me. I wouldnt hesitate to go back when I need a second appliance. This range is very expensive and I cant afford to make a mistake on an appliance because its not something that I can take back and say its not working and I need to get another one. I have a good warranty from Brigade for three years. I also bought the maximum extended warranty of three years so Im hoping I never have to call on a warranty issue. Im hoping this thing lasts me 20 years. But the fact that the warranty is three years and not a year has to say something, too, because everything else has a warranty for one or two years. And I know Viking was going down to two but Im glad I got the three.
Published: December 31, 2016
Linda of Tecumseh, ON
Source: consumeraffairs.com

We bought a Viking refrigerator in 2005 and since then we had nothing but p
We bought a Viking refrigerator in 2005 and since then we had nothing but problems with it. It started with leaking water and damaging our floors and continued with changing 3 ice-makers in it which we still have problems with. The water dispenser freezes frequently and recently the door hinge is getting loose, not closing properly. We are afraid of injuries in case it comes off (as it has happened to other owners) and what makes it worse is the companys rude and nasty attitude when contacted. I would never buy another Viking appliance and hope there was something I could do to be remedied for all the hardship that me and my family have endured. If anyone has a lawsuit against them I will be glad to join.
Published: February 6, 2014
Daniel of Encino, CA
Source: consumeraffairs.com

My wife had heard about Viking Ranges for years through word of mouth and s
My wife had heard about Viking Ranges for years through word of mouth and she had always wanted one. We liked the fact that Viking had six top burners and a fairly good sized oven. We liked the professional quality of the range itself and we’re very satisfied. Purchasing it was quite a pleasurable experience. We had a very knowledgeable sales lady. She showed us several models and we selected one. She was helpful too in getting it purchased and delivered. The Viking range is a very nice product and we would definitely recommend it.
Published: April 6, 2018
Dany of Blue Ridge, GA
Source: consumeraffairs.com

The first refrigerator broke down after 4 years of repairs. I hope the newl
The first refrigerator broke down after 4 years of repairs. I hope the newly replace will last longer than 4 years. I am giving it a three star because of the first refrigerator broke down but was replaced with a new fridge, but the whole process took forever.
Published: November 6, 2018
Beverly of Aurora, CO
Source: consumeraffairs.com

We purchased all new Viking appliances for a new home we built. The Viking
We purchased all new Viking appliances for a new home we built. The Viking dishwasher has never worked properly since the day we bought it. I have had it serviced several times and the service agent suggested that we try to have it replaced since it didnt work. I tried to contact Viking by phone and spoke to Tim **, Kai ** and Brittany. I never received a callback. I then emailed their west coast general manager, Randy **, who did not even take the time to respond. They have an arrogant group of people working there who are not interested in satisfying their customer. I am going to trash this dishwasher and buy one for 1/4 the price that will work ten times better than this one. Viking has this great name in the industry when in fact, their products are terrible and they dont care about their customers.
Published: January 6, 2016
S of Camarillo, CA
Source: consumeraffairs.com

Its a New Year but I have an old and all to common complaint about a Viking
Its a New Year but I have an old and all to common complaint about a Viking Professional 36 Dual Fuel Range with an electric oven Model VDSC3676BSS. The ignitors for the gas range did not work when the stove was installed in 2007. They were replaced under warranty. Four years later, the spark module has failed again. I can see from all the post that this is far from unusual. I cannot recommend Viking appliances to anyone. Quite the opposite. Save yourself money and trouble and buy another brand.
Published: January 3, 2012
Frank of Westlake Village, CA
Source: consumeraffairs.com

We have a full suite of Viking appliances. Its pricey but we chose them for
We have a full suite of Viking appliances. Its pricey but we chose them for their reputation and style. My wife likes the refrigerator more but I find it a little too shallow. Everythings up front. But aesthetically, its very pleasing and it goes with the other appliances as well as the rest of the redone kitchen, and it’s so far, so good. Initially, we had a problem with the refrigerator. It was probably within the first month. Id found a puddle of water below the freezer on the floor. I did not appreciate that at all. It had gone into a defrost mode unexpectedly, and we had to throw everything in the freezer away. The icemaker has that bar that will cut it off as it slows up. That doesnt work. The ice overflows and ends up on the bottom of the freezer. It’s never turned itself off, so you have to turn it off manually to stop the ice being generated. Otherwise, if you pull out the top shelf of the freezer, its higher than the rod because it pushes it out of it, pushes it to the back and out the back, off the end. Were not the only ones. We speak to other people who have it, and they say they have the same issue. From what I understand, there is no fix. It just doesnt do what you thought it would do. Thats something that from a design perspective should be looked at.
Published: July 28, 2020
Mark of Rockville Centre, NY
Source: consumeraffairs.com

We purchased our under counter beverage center and were looking forward to
We purchased our under counter beverage center and were looking forward to the convenience of having this appliance. It worked for about two months and we loved it. Then it started freezing everything in it. After that, exploded cans and bottles caused puddles of liquids on the floor. (Thats how we knew we had a problem.) We tried adjusting the temperature control with no avail. We contacted Viking and they referred us to a serviceman. He wouldnt service our area. Multiple calls were made to Viking and we received the same thing - servicemen referred by them who could not or would not come to us for the repair. We began offering to bring the appliance to them - as much as 250 miles away. They still would not service us, and Viking still did nothing. Due to life threatening illnesses, we gave up. We now have a $1,000+ decorative item.
Published: April 21, 2015
Angela of Weems, VA
Source: consumeraffairs.com

I bought a Viking 6 Burner Ranch and dishwasher. We finished the kitchen an
I bought a Viking 6 Burner Ranch and dishwasher. We finished the kitchen and tried to connect the ranch and dishwasher by July 2. I tried one whole week to make that dishwasher work but finally called for support. I got an service appointment 5 days later and they found out that the brand new dishwasher pump is not working. We order the parts. The installer company told me it is on back-order for 10 days. After 6 days and no news I informed viking and then the drama starts. Now I am still waiting for an exchange or part to fix my washer. There is no communication. The Veronica ** rep forward my case to a manager who has still not contact me. I have no answer since 3 weeks now and a broken new machine. This is the worst and rudest customer service I ever experienced for buying their expensive products. I cannot recommend that company at all.
Published: August 1, 2017
konstanze of Kingston, NY
Source: consumeraffairs.com

My designer recommended Viking, and weve already had two problems with it,
My designer recommended Viking, and weve already had two problems with it, so its really not my most favorite product in the world. Some type of sensor froze over and it lacked control. I had to throw all the contents of the refrigerator and freezer twice. Its been repaired now. But it took over a week to get it fixed. I would not buy a Viking again.
Published: February 17, 2017
Kristen of Merrick, NY
Source: consumeraffairs.com

We couldnt get our Viking delivered for a long time. I ordered it late Marc
We couldnt get our Viking delivered for a long time. I ordered it late March and they said it would be delivered by June. It didnt get delivered til July 28. The carrier didnt send it and it sat in a warehouse for over a month. Also, Viking is replacing my refrigerator because the ice maker stopped working. They have sent five people to fix it but they cant. Also, it doesnt hold very much. Its a counter-depth so Im not used to that. Also, its really tall so it has a lot of shelves. Its hard to reach the top shelf because its 80-some inches tall. But I like the look and style of it and the cleanup is pretty good. It seems to deter the fingerprints.
Published: November 7, 2021
Amber of Americus, GA
Source: consumeraffairs.com

Viking has been on our radar for quite a long time and it was something tha
Viking has been on our radar for quite a long time and it was something that my wife wanted to buy again since our prior experience in another property. She liked the product and we had good luck with it. We purchased the refrigerator over a year ago and I’ve registered the warranty information in the last few months. I like the appearance of the stainless look to the refrigerator, the layout inside and its capacity. I like it much better than my refrigerator here at home. The product itself is excellent and the Viking dealer was great at selling it. However, the installation focus was not what we hoped for since we had some issues with it but we got that rectified. Viking vet on the dealers very carefully to make sure that they’re being represented well because installation will make or break someone’s view of the product sometimes. They have to make certain that they honor the warranty in case it’s ever needed and to stand behind their product.
Published: October 10, 2017
Craig of Birmingham, AL
Source: consumeraffairs.com

We werent originally getting Viking Refrigerators but after looking at refr
We werent originally getting Viking Refrigerators but after looking at refrigerators, I liked the features on it and the quality of the refrigeration is good. It has the two doors on top and a door freezer. I like that the ice tray is not in the door because you lose space when it’s in the door, that was why we ended up going with Viking. I originally wanted refrigerators with the ice maker in the door, but it doesn’t work well with this kind of model. We got the Viking also because when you pull the ice tray, there are three drawers that pull out so when you do one pull of the drawer on the outside, the ice tray drawer comes out as well. It’s magnetized to the door and that’s a big feature. A lot of times with the other refrigerators. Once you open the drawer and then you get to pull another rack to get the ice, it’s two steps, which is annoying. This way, you pull it once and then you can get the ice. But when it was delivered, they took that feature off. It was on the showroom floor, but then they changed the model and they no longer did that feature so a part was ordered for us to put the back of that on the door. So now, it’s magnetized and the ice tray drawer pulls out. They were able to do that but they should put that feature back in. That was the selling feature for us. Thank goodness they were able to retrofit that. We had a problem with the doors. When you look at the two top doors, there’s a weave in the stainless steel on one side and there’s none in the other so we had the salesperson from Appliance World come in and checked it. She came, verified it and then went back to the reps who deal with the Viking people. They said that cosmetic problems are supposed to be told within three months, and we were six months out. I’m going to call my sales rep and tell her that I was not happy with that. She saw that there was a problem and I was told that one side door will be switched out. The other sales rep from Appliance World that deals with the repair people said, “You’re out of warranty. Sorry. Bye.” She wasn’t very nice. She also said, “I deal with these people all the time. Viking is not going to change their mind. Blah, blah, blah.” The other reason that we liked the feature is that we were able to create this to make it look like a built-in because Viking simply gives built-in refrigerator and this particular model is the only one they make that’s not a built-in. We have custom cabinetry so they made it look like it was a built-in and it came out nice. We didn’t want to spend the money on a built-in and this is not a built-in but we can make it look like one.
Published: February 5, 2018
Carol of Cold Spring Harbor, NY
Source: consumeraffairs.com

I have a three year old Viking 6 burner range. When I try to turn on to pre
I have a three year old Viking 6 burner range. When I try to turn on to preheat oven, instead of preheat light coming on it clicks into clean mode and clean light blinks, and oven doesnt preheat. I phoned our Viking repair person this morning and coincidentally, I am the fifth person to call in the same problem in the last week. She also noted that our ranges are of similar age. Very curious if this might not be a recall issue?
Published: January 31, 2017
Barbara of Portland, OR
Source: consumeraffairs.com

I have a stove for 4 months and they refuse to give me a new one after thei
I have a stove for 4 months and they refuse to give me a new one after their own service provider said it could blow up! Not worth the $4k I paid. Horrible service. I cannot use stove as it could blow up.
Published: June 21, 2013
Donna of Stafford, CT
Source: consumeraffairs.com

Viking has top quality and I love it. Also, it’s simple to use. I had a L
Viking has top quality and I love it. Also, it’s simple to use. I had a LG previously and it had all the million different settings and bells and whistles, but I never used any. I also had a LG refrigerator that was a lemon and it stopped working after about a year and a half, and the dealer was really difficult to work with. But every call that I made to Viking so far has been answered right away and they’ve been very helpful. I called them once to get the correct model numbers for the product registration and then I also did two follow-up calls to the parts department because my 1-year old slammed into the freezer and dented it. So, I had to order the freezer door. And it was really easy to do. I would highly recommend them.
Published: January 18, 2018
Jesse of Kirkland, WA
Source: consumeraffairs.com

My experience with my Viking has been great so far. I enjoyed the guy who s
My experience with my Viking has been great so far. I enjoyed the guy who sold it to me at Finwood Appliances. Its so much better than KitchenAid for about the same price. I like the way it looks and it feels well-made. Ive had a stainless steel refrigerator before and I was constantly having to get fingerprints off. The Viking is better at not showing fingerprints. I also like the freezer and that there is no water dispenser because then I dont have water drips all over the front of my refrigerator. I just have a pitcher and I keep it in my refrigerator now for water. Thats cleaner.
Published: November 17, 2021
Delindia of Eads, TN
Source: consumeraffairs.com

I had only been using my Viking Refrigerator for five months when the freez
I had only been using my Viking Refrigerator for five months when the freezer would all of a sudden stop working. Then certain parts of the refrigerator would freeze things. I had to have someone keep coming out. They techs came pretty quickly but then I had to keep having to wait for parts and COVID. They came at least 3 times to change parts and I wasnt able to use the freezer part of the refrigerator for six months. Finally, I had to get another refrigerator. I wouldnt ever go and purchase a Viking appliance myself.
Published: February 2, 2022
Leila of Great Falls, VA
Source: consumeraffairs.com

I have Viking products in our previous house and I wanted some professional
I have Viking products in our previous house and I wanted some professional line. That is why my whole kitchen is Viking including the refrigerator. The refrigerator is cooling and it’s doing what it’s supposed to do. Its the only good Viking product I have. I have a dishwasher and a stove but thats a different story. I’m on my third dishwasher and on the second stove which has eight burners. They also have a good warranty.
Published: May 30, 2017
Mirjana of Chattanooga, TN
Source: consumeraffairs.com

I bought a kitchen full of appliance from Viking. My refrigerator has cause
I bought a kitchen full of appliance from Viking. My refrigerator has caused what appear to be typical problems. Doors not closing or sealing correctly. Ice maker repair four times thus far. Company over the years could have been more congenial!
Published: March 4, 2014
Paul of Chicago , IL
Source: consumeraffairs.com

Im 59 years old and have been cooking forever and I always prefer a gas ran
Im 59 years old and have been cooking forever and I always prefer a gas range. Part of the reason I chose a Viking was its design. We had a GE before that had some problems with its electronic components, and I was sick of replacing that card. And it happened two times and so I wanted something a little bit more simple. Im very satisfied with my Viking range. Its convection works great and it did everything it was supposed to do. I also liked the design of the inside oven of the Viking range and how easily the wire shelves slid out. It felt very stable and nice. Then theres the simmer feature where I can really bring the temp down low. It is awesome because not all ranges go quite low enough. I like the control that I have on that. I also like its sleekness. It doesnt have a whole bunch of electronic stuff because I dont need all that stuff on my range. I just want to cook with it.However, when it was delivered, there was damage done to that bottom kickplate. Everybody tried hard to order it from Viking and get it here. Finally, the salesman where we had bought it out said, You know what? Ive got a range here. Weve got it on order. How about if I bring this down to you or send this down to you. You guys put it on. And when you get the replacement thing, you guys bring it up to us? So thats what we did. It was not the perfect fix but I appreciated the salesman going bazillion miles over. It was just such a conundrum for anybody to figure out how to do it. It wasnt the delivery people that caused the problem. It was done in packaging from Viking and that was aggravating.
Published: September 11, 2016
Marguerite of Wimberley, TX
Source: consumeraffairs.com

My husband and I are both good cooks and I wanted a Viking Range ever since
My husband and I are both good cooks and I wanted a Viking Range ever since they became available commercially. It was about the same price as its competitors but its the one I always dreamed of having. I wanted a six burner and the one I received from Viking is incredible. I love it. My old range was a Kitchenaid and with it, I couldnt run the burners on top and the oven at the same time. I would get a power failure and at that time, that was allegedly a good range. So I wanted something that was not going to crap out on me. We just had Thanksgiving and with the Viking Range, I had at least five burners going in the oven and everything was perfect. But when I purchased it from a retail store, it was a mess. I had complaints and they kept not wanting to put me through Viking. They kept telling me that Viking wouldnt do anything about it because the ovens got to have many things wrong with it. They also kept saying they could repair it and when we were down to the 6th thing that needed to be repaired, finally they sent the email with my complaints to Viking. Once Viking got involved, I had a new stove within two weeks. And because the range and the refrigerator are only separated by a small-ish cabinet, I also told them that when the refrigerator came in, it had a big bash on the side. Again, I had a new one in five days. So the people at Viking were incredibly responsive and based on my experience, we should watch out for the retail outfit that we get our Viking products from.
Published: December 9, 2017
J. of Mo, MO
Source: consumeraffairs.com

The Viking refrigerator came with my newly built home three months ago, but
The Viking refrigerator came with my newly built home three months ago, but its upsetting that the ice maker doesnt work and it has never worked since day one. The technician came out to see what the problem was and they supposedly ordered a new ice maker. Although I registered all of my equipment, I still havent gotten a replacement for the ice maker and they claimed that its not gonna be here till the end of August. But its a brand new appliance and I would like Viking to fix it.
Published: July 9, 2018
Jenn of Gaithersburg, MD
Source: consumeraffairs.com

We have had a Viking range for almost our entire married life. We lost our
We have had a Viking range for almost our entire married life. We lost our range in the tornado the day after Christmas, and we did not rebuild. We bought another house. The range that we had in here was an LG and it was a piece of crap. I had to turn off the air conditioning because the gas burner would blow the flame to the right and it wouldnt heat anything. The broiler never got hot enough. I could put my hand under it. It did not do anything it was supposed to do. So, we went back to a Viking. Our other Viking was a double oven, griddle, grill, four-burner and it was wonderful. Our kitchen is not that big this time, so we just got a four-burner gas range and the single oven. The broiler works and the burners have power. I like the center thing where I can put an oval pot in the center. The fellows who delivered it were above and beyond. They spent a lot of time here, carted away our other range and got this one situated. At first, we thought it was gonna stick out from the wall too much and wed have to relocate the gas line a bit, but once they put it in place, it was fine.
Published: September 17, 2016
Fay of Rowlett, TX
Source: consumeraffairs.com

We recently built a new house and purchased a Viking range, refrigerator, d
We recently built a new house and purchased a Viking range, refrigerator, dishwasher, microwave and wine refrigerator. In a short amount of time, we have had the refrigerator repaired four times - all involving issues with the ice maker and water dispenser. The dishwasher still works but the button that lights up when you push start does not. Apparently, that costs a couple of hundred dollars to repair. The wine refrigerator needed a new thermostat - that was a $400 repair. So far, we have not had any issues with the range or microwave. A Viking representative came out and repaired the refrigerator free of charge, but the other items were out of warranty (only 15 months old!). I have emailed customer support several times, but to no avail. I am a very, very unhappy and dissatisfied customer.
Published: February 14, 2012
Eileen of Glenside, PA
Source: consumeraffairs.com

I bought a Viking dishwasher in 11/2009. A year and a half into owning this
I bought a Viking dishwasher in 11/2009. A year and a half into owning this, the racks rusted and dishwasher needed some major service. Four years into ownership, racks rusted again and the control panel had to be replaced because the dishwasher would not run past 5-10 minutes and would blink fill error according to service person. This happened on Christmas morning with a house full of company. Then in 3/2013, the drain pump failed. Part was ordered. The service person had to pull dishwasher out of its space and then realized it would take at least 3 hours to repair, costing upwards of $300. We had already spent that much in previous repairs. So a $2,000 dishwasher less than 5 years old is going to the junk pile! Also, I contacted Viking customer service with no response from them to provide an explanation or help! Unacceptable from a supposedly big name quality product supplier! Quality rating is zero!
Published: March 27, 2013
Shawn of Blue Springs, MO
Source: consumeraffairs.com

Viking Ranges is one of the brands you’d look at if you’re looking for
Viking Ranges is one of the brands you’d look at if you’re looking for a professional-style range. Ive checked them out as I was doing a kitchen renovation. I’ve got a bit of an older model from them. It looks more clean and it’s not as fancy-looking. Its just simple, and I want it to work well and not look pretty. Performance-wise, I like how much heat it can put out and the consistency of that. It’s a lot more powerful. I like the high heat of it and also its ability to keep it below simmer. You can get it really low. Most ranges can’t hold such a low flame. The range has been great and I’m getting adjusted to cooking with it. One of the things that I think was a bizarre design of the range is when you have the oven on and it gets to a temperature, it cycles on and off. And it seems like it cycles rather frequently. It’ll shut off and then you’ll hear, “Tick, tick, tick,” and then it will all fire back up. I thought there was a problem with it, so I called Viking just to understand. From what I understood, the newer models have this glow bar, and it’s a little bit different. I think they fixed that but changed the mechanism.The Viking customer service were helpful and was okay. I had some problems at first when I got the range. When I was trying to get it troubleshot and have someone come out and take a look at something that there was a problem, it took them almost two weeks before they were able to get someone to me. That was just a little bit long, especially considering I just got the product. For people who likes to cook and can afford a range like Viking, I think it would be a good range for them to get.
Published: February 3, 2019
Christopher of Glenmont, NY
Source: consumeraffairs.com

We purchased an expensive free standing gas range, model VGCC530-4BSS, beca
We purchased an expensive free standing gas range, model VGCC530-4BSS, because we were tired of having to fix our old electric range. From day one the front knobs got hot when the oven was on for a long period of time. We never really thought too much of it until just recently when the oven would quit working after being on for a while, for example, when cooking a turkey etc. Through my own investigation, along with limited help from Viking I figured out that the oven door doesnt seal at the top. There isnt an adjustment to rectify this problem. Viking suggested new hinges, at the bargain price of $120 each, which I fail to see making any difference as this has been an issue from day one. Not to mention I removed the door, inspected the hinges and could not find anything wrong with them. I strongly feel that the only solution to this problem is to buy a new stove, one that doesnt have the Viking label on the front. This will be our first and last Viking product EVER!
Published: October 26, 2015
J of Fort St John, BC
Source: consumeraffairs.com

I have had my Dual Fuel Viking Range for almost 16 years. I love it. My onl
I have had my Dual Fuel Viking Range for almost 16 years. I love it. My only complaint is that the self clean function on the large side has never worked. I had it worked on several times in the beginning. If I had it to do over I would have forced the guy to make it right but we built our home and I had a million things to address. The self clean function of my range missed my radar screen. I tried it again the other day and shockingly, STILL doesnt work. :) But now I hear constant ticking. Any suggestions? I would love to stop the clicking and I wish someone had a suggestion for making this feature work. Thanks!
Published: November 13, 2017
TAmmy of Nashville, TN
Source: consumeraffairs.com

Ive had Viking appliances before and I like the overall quality of their pr
Ive had Viking appliances before and I like the overall quality of their products. The refrigerator that I got from them is also nice and well-built. Id recommend them.
Published: April 21, 2019
Lynn of New Britain, CT
Source: consumeraffairs.com

Our old Viking Refrigerator was unimpressive for the price. It was just an
Our old Viking Refrigerator was unimpressive for the price. It was just an ordinary refrigerator with a Viking label on it. It was eight years old and a particular part broke. We could have fixed the thing for $200 but they discontinued that part and it was not available. They supposedly keep spare parts for 10 years, but I suspect that this part was defective or broke a lot, so they ran out. So our opinion of Viking is not very good.We bought a new refrigerator and it was the only one that fit in the space that we had. It also costs $1,000 more than other virtually identical refrigerators made by the same company. There were also other better refrigerators that are too tall. The new refrigerators drawers and shelves worked better than the old ones. Its a decent refrigerator, but all refrigerators in that price range are at least as good. Theres nothing special about it.
Published: June 12, 2018
Donald of Rancho Palos Verdes, CA
Source: consumeraffairs.com

My Viking wall oven was purchased in 2010 and has needed many repairs. The
My Viking wall oven was purchased in 2010 and has needed many repairs. The ignitor switch two times and the DSI module 2 times. The DSI module that was replaced three weeks caught fire and the oven is now toast. The customer service is a No Customer Service dept. Also many problems with my Viking dishwasher that have needed many repairs and is now leaking water from below the door due to a design problem which No Customer Service refuses to acknowledge. The Microwave light panel is now so dim it is almost unreadable. DO NOT BUY VIKING!!
Published: January 19, 2015
James of Rancho Cucamonga, CA
Source: consumeraffairs.com

I wanted to get a Wolf Range, but my brick vent was one-quarter of an inch
I wanted to get a Wolf Range, but my brick vent was one-quarter of an inch too big. We tried to shave it, but it wouldnt work. It had to be a 60-inch range so I went online and found Viking Ranges. They had the features that I liked, specifically the grill, the griddle, and the two separate ovens and convection current. Ive had it for a month now and its been great. I bought it from Texas Appliance and they handle the Wolf, Thermador, etc, but Viking has the best features. The racks in the oven automatically slide, unlike all the other ones where I had to pull them out. I also like the burners because they catch whatever we spill so it doesnt fall inside and its solid. The last one I had was from Garland and the stuff would drip through, so we had to lift everything up to clean it out. The quality is excellent and its worth what I paid for.
Published: August 28, 2016
Thomas of Fortworth, TX
Source: consumeraffairs.com

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