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Amana Dishwasher Model ADFS2524RB
Amana - 24in Built-In Black Tub Dishwasher with Dark Interior, Large Capacity, 59 dBA - Black
Built-In Dishwasher
Manufacturer: Amana
MODEL: ADFS2524RB
MSRP: $398.99 USD
Amana Dishwasher Model ADFS2524RB Error Codes
RESET AMANA DISHWASHER LIGHTS BLINKING:
The lights that are blinking or flashing on your Amana dishwasher tell you that your dishwasher may need a reset or may mean a part needs replaced, repaired, or checked and cleaned.
NOTE: Always unplug the dishwasher from power before troubleshooting.
If your Amana dishwasher has lights blinking, your dishwasher can be reset by simply unplugging the dishwasher for 5 minutes. By removing power to the Amana dishwasher, you may be able to reset the control board and this can clear the lights blinking.
Try this to reset your Amana dishwasher before taking the dishwasher apart and checking parts:
- Unplug your Amana dishwasher
- Wait for 5 minutes
- Plug the dishwasher back into power
- Do a test wash and see if the dishwasher has reset and the lights blinking are now clear.
The lights on your Amana dishwasher may also blink and flash to tell you a part in the dishwasher is faulty.
Related Error Code Pages:
Amana Refrigerator Error Codes, Amana Range Error Codes, Amana Microwave Error Codes, Amana Dishwasher Error Codes, Amana Washer Error Codes, Amana Dryer Error Codes, Amana Furnace Error Codes, Amana Air Conditioner Error Codes, Amana Heat Pump Error Codes,
Related Troubleshooting Pages:
Amana Refrigerator Troubleshooting, Amana Range Troubleshooting, Amana Microwave Troubleshooting, Amana Dishwasher Troubleshooting, Amana Washer Troubleshooting, Amana Dryer Troubleshooting, Amana Furnace Troubleshooting, Amana Air Conditioner Troubleshooting, Amana Heat Pump Troubleshooting,
Related Repair Pages:
Amana Refrigerator Repairs, Amana Range Repairs, Amana Microwave Repairs, Amana Dishwasher Repairs, Amana Washer Repairs, Amana Dryer Repairs, Amana Furnace Repairs, Amana Air Conditioner Repairs, Amana Heat Pump Repairs,
Related Parts Pages:
Amana Refrigerator Parts, Amana Range Parts, Amana Microwave Parts, Amana Dishwasher Parts, Amana Washer Parts, Amana Dryer Parts, Amana Furnace Parts, Amana Air Conditioner Parts, Amana Heat Pump Parts,
Amana Dishwasher Model ADFS2524RB
I purchased a new home in the summer of 2013. I bought a new Amana washer and dryer set for my home. So to my surprise after about six months, the washing machine sounded like it was going to shoot through my roof. I unplugged the washing machine several times to rest the computer, nothing changed. Now when I press the play button on the washer, it only fills up to wash a load and thats it - no agitation or nothing. I spent well over $800.00 of my hard-earned money on something that is suppose to last for years, not a year and a half and it takes a dump. I didnt buy a extended warranty because I bought Amana products in the past, I thought this washer and dryer set was going to be reliable. So now I have go buy a new washer and it wont be Amana and thats for sure. Im thinking Ill take my chances with LG or Samsung.
We purchased an Amana slide in range model ACSE350AS and as temp approached 350, it turned off. Despite numerous complaints from many consumers, Amana refuses to stand by its products.
I just recently purchased an Amana Top Load washer and so far am happy with it which is why I am writing this review. People generally only write reviews when they do not like a product or service and its misleading when you only read a few negative reviews. A lot of people complain about the controls but didnt you look at these things at store before your purchase? Obviously not and now want to complain?
The washer has a very large capacity and is pretty basic, but does the job. I don't need all the options. It fill based on sensing the size of the load so I don't have to guess. It has basic look, but so far has performed very well. I like that it is American made.
I have wanted a 2-stage HP for years so when our 22yo 10SEER AC was nearing EOL, we jumped at the opportunity for a high-performance unit. My expectations have been exceeded: We love the dehumidification feature, the ECM air handler is able to reach the furthest corners of our house, I have to go outside to check if the condenser is running sometimes even though the unit is right outside our kitchen window, and the heat pump uses ~1kW less electricity while in the 2nd stage than our old unit. ComfortNet/Bridge took some learning but if you have patience and like to read then you'll be tuning your system in no time. Honestly, I ended up going back to many of the defaults because the whole setup is already quite efficient. We recently had a few <50F mornings so I have also been able to test the heat in action and am now looking forward to a cold winter to really stretch the system's legs!
I have an Amana Radarange microwave (model AMC5101AAW). I am very happy with the overall ease of use. However, I noticed lately that the inside top had a few bubbles forming. The other day when I was wiping it clean almost, the whole white paint on top of the inside peeled off. The bottom and sides are fine. I just dont like the idea of the possibility of flakes of paint coming off in the food - or more of the paint peeling off the sides. What are the possibilities of something else happening with no paint covering the metal? I have young grandchildren and dont want something happening with them because of the paint peeling. I dont know what can be done because of this. I believe I had paid about $150 or $175 for it. I would like an answer about what to do with it. Thank you.
In July or 2015 I purchased a side by side ref from a small dealership. The ref was delivered 1st part of Aug. Called dealer a few days later stating ref was not working properly - wasnt making enough ice and cubes were small. Dealer came out and adjusted ice maker. Called back few days later requesting my money back. Still having issues with ice maker and ref was sweating and dripping moisture on panel between ref and freezer. He came out again said a cardboard panel had to be replaced in back of ref. Also stated getting my money back was not an option as he was not going to be stuck with a used ref.When he returned with cardboard panel he found out that they had sent wrong replacement part. After that he would no longer come out and refused to take my calls. So I began calling Amana direct. I first asked for my money back since the ref was less than 30 days old when I started having trouble. I was told that my warranty only covered repair or replacement. They arranged for a repairman to come out.In Sept. the ref was deemed unrepairable and a replacement was ordered and arrived Oct. 8. Within a week or so I was again calling Amana. This ref was not cooling properly. Ice was forming on inside wall of freezer and ref compartment was too warm. To keep this from going on forever let me say 2 repair companies and at least 8 repair trips later this 4 month old ref is still not working. One person from Amana suggested that I just keep my food in another ref. All the other representatives sympathized with me and called to schedule a repair appt. All I can say is that this ref is poorly designed and Amana Makes JUNK. I will never buy another Amana product and I am sorry I paid cash for this one.
My experience was great. I love my appliance and I had to get a new and it was the perfect price. My stove went out right before my sister baby shower and we were worried as to how we were going to cook. Went to Badcock furniture and they bought it the day before the shower.
The oven just quit working. It started beeping and displayed F1. I have to turn it off at the breaker box because the constant beeping is insanely horrible!
We bought and set up the Amana ART316TFDW in our house in October 2017. It came with a one year limited parts warranty and no option for a 3 year extended warranty. In August 2019, less than two years after purchase, the refrigerator repairman said it was leaking Freon and would be expensive to fix. He recommended buying a new fridge. Thats about the time we lost our cool too.
I bought an Amana side by side refrigerator in March and it didnt work at all. Got it replaced in April and the compressor died by July so they put in a new compressor that never worked. Now they want to put in another compressor that will probably not work either. 3 weeks without a refrigerator and I cant afford to go out to eat all the time. The only thing worse than their products is their customer service whose policy seems to be too bad, well get it fixed sometime...maybe! Do not buy an Amana!
WARNING. The Amana clothes washer I purchased does not wash clothes. It moves clothes around and gets some of them wet. I have tried to manually add water to the wash and rinse cycles with a bucket. I recently hurt my back and was not able to manually wash my clothes with this piece of poop. I finally had enough and have upgraded to a automatic clothes washer that agitates the clothes instead of me. This Amana HE washer is the slowest, least efficient, manual clothes washer on the market. I had the piece of junk hauled to the dump before I grabbed the model. It was a Amana HE with no agitator. Should not be sold as a clothes washer. False advertising.
Bottom of the refrigerator must have leaked since we got it. I purchased new wood flooring and when we removed the tile and moved the fridge the entire sub flooring was destroyed. I have pictures and am amazed the entire thing did not fall thru. I called a repairman and was told the drip pan was not only cracked, which he stated came from the factory that way, since it is impossible to get behind the fan and surrounding metal to get to it. Called Amana and got absolutely nowhere. Whats more upsetting is spending close to 8000.00 on all Amana appliances. Now I can live with the oven dials melting but the cost of the sub floor replacement plus a part thats over 100.00 and a fridge thats still leaking, I will never purchase another Amana product and will tell everyone my experience.
My Amana ABBB2222FEW refrigerator is five and a half years old. Great refrigerator, till this weekend when the compressor quit - it will cost over $700.00 to repair and I was informed that the repairman couldnt guarantee the board would not conk out so I opt out of fixing it. No help from the company, too bad, so sorry.
Would not fix my oven less than a year old with purchased warranty for their faulty mother board. Used once and went out. Repairs are as much as the oven cost.Gave no reason why or what the warranty covers. If not the mother board, elements???? How cheap. I can change those myself.
Hello my roommate bought a used Amana washer because the other Amana washer didnt work. She paid 200 for it... And found out it didnt spin. So she spent 100.00 more. Then the door would not close for it to turn out. She arranged for another certified Amana repair guy to come... He traded the door with other broken machine. The door closed and it turned on. He did not stick around long enough to hear the spin cycle sounding like a helicopter... And still delivered your clothes on the wet side and not very well washed. So 450.00 later we still have a broken Amana washing machine and the repair man said he fixed the door problem and it would cost more for him to look at any other problem. Its heavy but if I can I will throw it in the trash... Or put it online for salvage. Expensive lesson. Never buy another Amana after the first one broke down? But no one asked me...
This has to be the worst washer I ever bought. There is no way you can stop a cycle. When you do all the water pumps out. The washing is awful too. If anyone is considering buying an Amana washer DONT! I wish I would of bought a Kenmore. My last Kenmore lasted 16 years. I will be contacting the company to see it they will take it back. Ive only had it for 2 weeks and already my blood pressure is up.
I have an Amana refrigerator that is less than 1 year old. It makes a very loud chattering noise. I have been trying to get it serviced since Jan 31. There is no certified service in Clatsop County. After 3 months of phone calls with Amana They told me to find my own. I finally called Sears and a tech came out. Now I have to pay all the costs and wait to be reimbursed. Horrible customer service.
I purchased an Amana refrigerator over a year ago. About 10 months into the purchase it stopped refrigerating. Customer service told me to input it for 24 hrs and it started working again. One month after the year warranty expired it broke again. Now the tech is coming out the second time and $450 loss of groceries later it is still **. I will never buy this brand again and will probably have to get a new refrigerator by the end of this year. Please do not buy. It is not worth the headache and customer service says, Were sorry but will not replace.I purchased an Amana refrigerator over a year ago about 10 months into the purchase it stoped refrigerating. Customer service told me to input it for 24 hrs and it started working again.one month after the year warranty expired it broke again now the tech is comming out the second time and $450 loss of groceries latter it is still shit...I will never buy this brand again and will probobly have to get a new refrigerator by the end of this year...please do not buy it is not worth the headache and customer service sais were sorry but will not replace...
We bought an Amana washer in February 2015. We bought the biggest headache ever. Right before the manufacturer warranty went out we had our first major issue, the washer would not drain and spin. They came out to fix that. Three months later no water would go in. They came out to fix that. A few months later it was back to no spin and drain. A few months later we had to call them back and the leveler was out. Now I am calling them back it is so loud you cant stand it. Do not purchase from Amana. It has never really washed the clothes. I have to hand wash baby clothes before wash or food residue is still on the clothes.
I cannot complain because this thing cleans so much better than my previous washer, and looks so nice and clean to boot. But. I do wish it dried better - I expect a heated dry setting to actually get hot enough to totally dry the dishes.
MOD:NTW4605EW0 Type: 587-20 - This product is the worst I have ever used. My Husband and I are in our late 50 on a fixed income and recent stem cell survivor. We had to save for this for months to buy this washer. Now knowing it would not have been the top of the line, you still have a reasonable expectation that your laundry will be cleaned. Thats not the case with this washer. I have taken items out of the washer that never hit water, and still soiled. You cant make any adjustment to the water level, the agitator is very ineffective and sound as the whole thing is a strain to do a basic task. I have bought Amana in the past and had no regrets until now. That is unacceptable for misleading the public that this is a washer. It truly just an oversize hamper. If this sounds like I am not happy with this product. Then sorry to say YES I AM NOT HAPPY WITH THIS PRODUCT! When you pay $250-$300 you expect it to at the very least to clean your laundry!
I bought my Amana bottom freezer refrigerator (Model # ABB 1924 WEWO) in August of 2010 for over $1100. By July 2012, it was leaking from the freezer. A thick layer of ice had collected under the freezer baskets and periodically defrosted and leaked. The Amana complaint department merely said that the refrigerator was out of warranty and offered to sell me a warranty for several hundred dollars. I refused the warranty and called a repairman who cost me $114. He said that the problem was a factory defect. The workers at the factory had plugged up the drain with a type of grommet called a duck bill. This kept the water from draining and caused the freezing. Clearly this was a factory defect, the result of incompetent workmanship and careless quality control. Of course, quality and Amana have become a contradiction in terms. I will never buy an Amana product, and I warn every other consumer to beware of Amana. In my experience, at the very least, this product is defective, and the company refuses to accept responsibility for the inferiority of its products.
I recently moved into a new apartment and the washer and dryer had already been used by the previous tenants. I used the washer with a small load on a cold cycle, and when the load was finished, my clothes were still DRY! Some of the clothes had wet spots but for the most part, my clothes looked like someone just splashed water on them. I had to redo the cycle on a larger load setting. My clothes came out FULL of someone elses lint.The dryer. Ohhh, the dryer. I then place my linty clothes in the dryer to see if they will be removed. I do a full 60 minute cycle. I open up the dryer when it is finished and my load is warm, but still damp! After 60 minutes on hot! I have to run the dryer 4 TIMES to dry a load of laundry. Needless to say, the landlord was called and he is replacing, but God, please dont let him buy another set of Amana washer and dryer. Please!!!
I bought a new Amana washing machine seven months ago. I was doing laundry then went about my business, when I returned my laundry room floor was flooded with about eight inches of water. I hurried and grabbed a pot and after about a hundred trips from that room to the toilet, I finally had the water down enough to let my dehumidifier do the rest. I have issues with my arm and that being said I have been in much pain since. It was still under warranty so I had it fixed. I was only told a button went out. I would not recommend this product to anyone. Poor quality.
Our fridge is 20 years old and we encountered our first issue a few months ago. There is a detailed description of problems and solutions on the internet and my husband was able to fix the problem for less than $40.
We bought the most recommended fridge (Consumer Reports) the Amana Model AFF2534FEW 1 (or maybe 11... the Amana people cant quite figure out what the model number is... check it out). After very little use the fridge stopped working. Diagnosis... bad thermostat... blocking the coils. Thermostat replaced. A year later (and more ruined food) same problem... Again the thermostat was replaced. And guess what... it happened again. Third time... dont even bother asking the Amana group for help. They cannot even figure out the correct model number and they are not interested in helping in any way. This product and the company are not worthy of your hard earned money. I will NEVER purchase Amana again.
I have a Amana dishwasher in my rental house and it stopped circulating water at about a year and half - I tried to get some type of concession from Amana for parts and labor going through their service outlet. The answer was a complete NO due to the fact that it was out of warranty. This dishwasher just stopped circulating water one day and didnt get the dishes clean due no water spraying on the dishes. I personally went underneath the dishwasher and gently tapped the circulation pump and it began to work. My years of experiences in the automotive field tells me that this is a manufacture defect with their motors where the manufactured motor has a flat spot in the rotor that will stop in a certain location and stop working at times. This failure was produced at the manufacturer and if I am right they too know that it is their responsibility to take care of the defect but the almighty profit or dollar cost is more important than customer service of honesty. To this I say I hope Amana goes out of business because I think it wont be too long that it will go out of business due to the fact that they are already under Whirlpool. I learned my lesson - if the product is cheaper than everyone else what can you expect? It sure wouldnt be your moneys worth, not even at a year and half use.
I bought this washer so I could do large quilts. But I was told now that this new Amana HE large capacity washer without center agitator has a water limit of around 17 gallons so if you want to wash a large load or quilt, think again. Im attaching a hose because I have a laundry tub and adding water. If you dont have a tub, you may want to find a machine that has something called large load or something. I set it on an extra rinse because you cant even see the water so how clean is that? Im talking about a half load. If you do small loads, you are still using more electricity and water, more work, more time, so were not saving anything, are we?
I bought a new town home which comes with an Amana refrigerator. This is a very bad experience. The fridge never ever works properly on any settings. The freezer is always freezing or producing snow ice that blocks the flow of ice and the ice keep on coming out of the place where its supposed without stopping. Water leaks all night from the water flow place... the worst appliance I have ever had.
Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.
The touchpad membrane control has failed several times in the 10 years that I have owned an expensive Amana range. Amana replaced the part at the first failure but I had to pay thereafter. Each repair costs $100.00 for parts--relatively inexpensive because I do the repair myself. This failure should not happen. Amana is no longer the quality manufacturer that it once had been. I will not purchase any Amana appliances in the future.
Bought brand new Amana washing machine from Home Depot and am very disappointed with the product. It does a lousy job of cleaning my clothes and will not fill up while I am loading (lid has to be closed for water to fill). Very disappointed not only has my money been wasted but also my time. Will never again buy anything Amana.
Great refrigerator, we have not had one problem in the eight years that we have owned our Amana side by side. The exterior has held up great especially with a move from Oklahoma back to Texas. I would definitely buy another Amana.
We purchased an Amana ref from our local appliance store in the Renton Highlands, a model A9RXNGFYW. In 2011, during its warranty, we called store about the overheating problem. Told that needs to be addressed to the Amana people. Called them. They say this is normal operations. Now I am talking about heat that burns when you touch anyplace around the freezer seal & side of fridge. Just want to hear if anyone else has this problem. Thank you.
When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.
I have been using this dishwasher for about 2 months. My last 2 were the more expensive stainless steel tub type...they were 4x the price and lasted less than 3 yrs each, so we decided to go with a less expensive dishwasher. I am happy with the decision so far. The soap works just fine in this one, but in my last one I had to alter the soap and add borax...this cleans with the regular stuff quite well.
I woke up this morning and found a crack 8 long left front corner on model number AER58330VAB0 Amana stove that I purchased 2009. Amana customer service had my purchase information in their computer. The contact customer service phone number 866 616 2664. I told the service rep nothing fell on the glass nor was there any misuse of any kind. Customer service states the stove is too dangerous to continue to operate and would not send me a replacement glass. I spoke to the Customer service manager whom was more irate than her subordinate and she kept repeating and stating she has a stove with 4 boys and hers is fine and never broke and it is 5 years old. I informed her the glass looked thin in this area and she stated because it is not under warranty she did not want to see the glass which should be examined and reviewed for product safety observation. She refused to help me and only documented that if I continue to use it she will be putting this information into my computer complaint record. The customer service manager actually hung up on me and would not allow me to speak to her supervisor and stated call the store where I purchased it from.
I purchased a new Amana stove for a rental property in GA at the beginning of Sept. It has NEVER worked. When I called they said they could only speak to the tenant, when she called it was past the 48 hours of delivery and since I didn’t get the warranty they would have someone come out and repair it... ok fine. The company was a no-show and no call twice. Then I get a letter from the GA housing authority that I am required to have a working stove within two days. I was forced to purchase a second stove for the renting family. I called and called Amana to pick up the useless stove and credit my account. They were extremely rude on the phone and refused to take it back. Not when I call the new repair company told me it would be fixed the day after Thanksgiving, following up today they now say the part is on backorder until next month. This will be three months now that I purchased the stove and fortunately am paying zero interest on through HD. I cannot believe the lack of customer service with Amana. I will NEVER EVER do any business with them again!!!
I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several months, it was making funny noises. Several repair technicians and hundreds of dollars later, all I was told was that those were normal sounds. They kept getting worse until the other day when the freezer and fridge no longer work. This was the worst purchase Ive ever made, and will never buy another Amana or Maytag product. Buyers beware! Now, as I look online, I see all these brands are owned by Whirlpool, along with many others. The company is running a damn monopoly and should be busted up. Whatever happened to competition? America loses when competition is stifled.
This was a dishwasher put in by the Seller of a home I was purchasing. I am a single senior who runs a dishwasher maybe every 10 days I would say. After just 2 years, the spray arm quit spraying water. This model only has one spray arm on the bottom. Research tells me its one of two things, pump or motor I think, and either way, I might as well buy a new dishwasher. This to me is totally unacceptable that an appliance would break down in such a short period of time. Do not recommend for this reason. When it worked, it did a fine job on the dishes. But Im a scraper and rinser and never put in pots and pans etc. I just cant recommend throwing $300 down the drain.
Sometimes the fridge section freezes foods, sometimes it is not cool enough. Odors tend to stay in the fridge and linger indefinitely. Parts of the veggie drawers have broken off over time. I do love that it is a side by side, and will buy another like it. I wont buy an Amana again.
On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # ABL192ZFES, Serial # 10379497JX, was not cooling properly, I phoned Trail Appliance where I purchased the fridge. They gave me the number of W3 solutions, a contract service company at 1-866-913-1350, and I was given the Extended Warranty Order # G09264, claim # 95199095. The freezer was working fine at this time. A week later, a technician came and told me he needed to order parts to correct the problem.On Nov 7, 2011, a technician came and told me that he would replace the compressor and relay and that the fridge would work fine for many years to come. On Nov 8, 2011, I awoke to find my fridge and freezer not working at all and all the food in the freezer melted. I phoned the technician all day and left messages, on his answering machine, but there was no reply. On Nov 9, 2011 at 10am, I phoned W3 solutions at 1-866-913-1350 and let them know what was happening. The representative then issued a new work order and told me it would be10 days before anyone got back to me. I lost around $200 worth of food and phoned Trail Appliance to complain and try to recover the cost of the food I lost. They told me they could not cover the food cost and I should contact W3 Solutions. I am now without a fridge and not scheduled for an appointment with a technician until Nov 16, 2011.I stayed home all day on Tuesday Nov 15, 2011 but there was no phone call. On Wednesday Nov 16, 2011, at 11 am, I received a phone call from the technician. He told me he had been on a vacation to Hawaii for a week and had received a dispatch for service on my fridge the day before. He told me that the brand new compressor that he had installed on Nov 7, had completely seized up, and he would have to order a new one. I asked him how long that would take and he replied a few daysI am living on canned food at the moment, being without a working fridge or freezer. I made this clear to the technician and he said that this was the best he could do. Its not good enough!It is now 2 months since I initiated the service call and have struggled without a working fridge. There seems to be no accountability for the technicians doing the work, since the technician who installed the compressor and relay would not return my calls. If there is a problem after a technician leaves, the only option is to phone W3 Solutions to book another appointment with a technician to start the process all over again. Then if a technician has to order parts, you wait for the parts to come by snail mail to the technician and service can take months. It would seem that they are trying hard to wear the customer down so as to purchase a new appliance, and skip the service calls. This is ridiculous and I am not happy with Trail Appliance, Whirlpool or W3 Solutions who do contract service for Whirlpool. Its unacceptable!
I bought an Amana dishwasher model ADB1500AWW3 in early 2011 from Home Depot. I had originally chosen another brand, but the sales clerk told me that the Amana would last longer than the one I had chosen. What she did not tell me was that the control panel would not last one year. A couple of cycles, it stopped working early on, but being I didnt use those much I thought I would see what happened. Then it stopped working altogether. I called Home Depot and was told that being it was over one year they could not do anything about it. I will never waste my money on Amana products again.
We bought an Amana Refrigerator in May 2005. It is now 6 1/2 years old and began making noises recently It died last night and the repair will be about $800 or more. This fridge was working fine until recently. Over the past two years my parents and my wifes parents both bought this same model as they liked ours. Hopefully theirs wont die as well. We called a repairman who said that, that year (2005), there were problems with the compressors.From reading other complaints it seems that it is not limited to that year. From researching different refrigerators last night, it appears that the Amana, Maytag and Whirlpool are all exactly the same refrigerator with just a different nameplate on them. Whirlpool bought Maytag in 2006 and Maytag had already bought Amana prior to that. So much for Amish people in Iowa making a decent appliance. We are disappointed in Amana. We had my grandmothers refrigerator when I was in high school. It must have been 35 years old and ran fine.
My refrigerator had stopped working. I called Amana and gave flamingo appliances to look at it. Technician said that water got into the lines and the refrigerator could not be fixed because of rust. I dont know how rust could form in an aluminum line and combine with the refrigerant. I have a service contract with Amana and they refused to honor it, because they said rust is not covered. I do not believe the technician because he did not look too hard and try different things. He was in my house about 15 minutes and called to Amana. I called Amana and they told me they would not even reimburse me for spoiled food because rust damage is not covered. I have time left on my contract and they would not pro-rate it either and want to charge me for the service call. I have to purchase a new refrigerator, but not anything that Amana makes.
The fridge is new & set at recommended settings. Things in fridge froze. The temperature control indicates cold on BOTH ends instead of colder on one end thus it is not clear how to adjust it up or down!!! Even the Amana chat told me to turn it down but could not indicate which way until completing a long chat!!!!
I just bought a Amana top loader washer a few weeks. So far it is doing a great job. Two years ago I spent over $2000.00 on a Maytag Bravos washer and dryer. After two years the washer started to sound like a jetliner taking off. I called Maytag and it would cost over $400.00 to repair. I did a lot of research on this and found that most the washer do this. I think Maytag should do a recall on them due to a default in the design of the washer. Until then I will stick with the Amana which is made by the same company. How funny.
Amana Top Load Washer W10740545A; W10740546A - This washer was purchased from Albert Lee Appliances, Bellevue, WA, on 3/31/2015 and installed on 4/7/2015. It failed to operate for the first time on 8/5/2015. Once the appliance is installed, the customers are on their own and Albert Lee turns over repair to a company named Appliance Hospital, Seattle, WA. It does not seem like a good business decision to not also be responsible for repair for how can they gauge what products reliably serve their customers?An Appliance Hospital technician arrived on 8/7/2015, pressed the same start button that we had been engaging and the washer worked. He left with the promise that a new controller would be ordered -- not received or installed as of this date. Thus, it appears that we are involved with an intermittent failure. This does not translate to reliability concerns on the part of Albert Lee Appliances, Appliance Hospital and especially Amana-Whirlpool. Apparently, none of these businesses are concerned with the stocking of an appropriate number of repair parts locally. I would recommend that other buyers not consider doing business with the above.
First and foremost DO NOT PURCHASE AMANA anything!!! I made that huge mistake when purchasing my oven and bottom freezer refrigerator in 2004. Compressor was dead within 5yrs of purchase. The stove was and is a nightmare!! Of course this stove is no longer made and good luck trying to find parts. This stove retail was approximately 1100.00 middle of the road price but for all the error codes it throws out, it makes one think how dumb was I to even THINK about buying this model or brand!!Replaced two oven sensors, temp regulators now door does not shut correctly therefore heat escapes from oven and get ready because when that happens the timer/clock control board melts!!! Really???!!! AMANA is blind to this and will ignore all of your complaints!!! You might as well just hold a match to your money when it comes to AMANA!! One will have difficulty finding parts for a discontinued model on anything but this is how AMANA conducts business!!! I totally understand with time all things need to be replaced and simply run its course. However, 4 to 5 yrs life expectancy is max on all AMANA anything! Just tell yourself AMANA is no longer being made and save yourself the aggravation.
Bought Amana more than 18 yrs ago; moved once, never any problem. It is a huge model, bottom freezer. Brand no longer top tier but a better comparison to todays pricy, less dependable choices. Worth checking out.
Bought this on 5/1/2018, was delivered 5/8/2018. Called service because of how wet things were and dishwasher walls were extremely wet. First repairman said there was nothing wrong. Called the company and they sent a different repairman who found that it needed a new control panel, that the heater was not coming on. That was replaced on 5/24/2018 and I am still having issues with wet dishes and very wet walls when the cycle is done. I have had other dishwashers and none of them were wet when done. I think I got a lemon and have been trying to get the company to give me a replacement, even if I have to spend a bit more money. I am disgusted with the performance of this Amana product and would never recommend it to anyone.Updated on 06/15/2018: So disgusted with my new Amana dishwasher. After calling and having repairmen out 4 times I was told nothing more can be done. The is fact that my dishes and silverware have to hand dried after the cycle is done and the interior of the dishwasher is very wet. The last repairman told me its because of the thin plastic that is used and the heat is not as high is the problem. He said that after it is used for a while the walls will become seasoned. What a bunch of crap. My old dishwasher had a plastic interior and I never had to dry anything. I am so sorry I bought this dishwasher. I will never recommend Amana to anyone. I would like to dump this piece of junk on your doorstep. I have sent other emails on my problem to which I never got a response. Ignore me and I still will not go away.
We recently replaced our old air conditioning unit with a Amana. We went for a 20 SEER Amana. We love it. We love it’s two stages, energy efficiency, quiet operation and warranty.
Bought a Amana HVAC in 8/14. In one month serviceman had install a hard start kit on the AC unit. When it starts the current it pulls shuts down all the florescent lights in the whole house. After the kit was installed all the lights still blink. A hard start kit is only used on units that are at the end of their life. NOT at the beginning. This not my first rodeo. The furnace (which also controls the AC) locks up any time the power goes off. I manually must turn thermostat off, turn off the furnace breaker, wait 10 minutes, switch the breaker on and the thermostat on for anything to work again. This is a weekend home so having a reliable furnace/AC is critical. Yes I have had the rural electric company out the check the power at the pole/house and at the AC unit. The power is not only good but exceptional.I have called each day for 4 weeks. Every time I get the same response. Your customer service guy is... He is waiting on a email from the Technical dept. I had a hard start kit installed on a different house in a different city. I asked the guy about this. He gave me a answer in less than 5 minutes. Answering the phone in less than 5 minutes does not give them the right to give a BS response! Oh BTW now the Amana service guy has sent me a bill for the hard start kit as that is not covered under warranty!!!
We purchased a NEW Amana Electric range model #AER6303MFS2 11 MONTHS AGO. Heat escaping from the stove seems to be excessive when cooking. Kitchen gets uncomfortable hot. Had Amana technician check (8/24/2020) and during the heat cycle (with stove set at 350 F) stove registered (with techs instruments) a low of 328F and a high of 382F....a 54 degree swing??? Tech indicated this was normal range. This seems excessive on both ends. Spoke to Home Depot and their appliance salespeople could not confirm or deny this 54 degree range as being normal! Contacted Amana thru survey channel and have not received any response. Looking at replacing stove with another brand that has better heat control.
This one was in the house when we bought it and it works great. No need to replace what is working so I am not going to be buying a new one anytime soon. This one is over the oven and it is stainless steel and looks good where it is.
I am having Amana gas oven serviced for the second time in a little over 2 years since purchase. The first time the ignitor had to be replaced. I am having the same issue but have to pay $200 to repair because first ignitor was replaced over a year ago. Do not buy this garbage appliance!!!
I have a Whirlpool GS395LEHS range/oven that is 14 years old. It was only used regularly for about 5 of those years, then as an extra oven for holidays. A code appeared recently that meant the membrane is bad. Cant use any oven function now. Tried to get a replacement, but Whirlpool doesnt make them anymore. So my range is now junk. Looked online at Amana ranges and found many negative reports about them. Looked a little more and discovered that Amana and Whirlpool are one in the same. I will not purchase either of them as a replacement. Im not mad that the membrane went out after 14 years, I am mad as all get out that I cant purchase the $32 part to fix it. I hope Whirlpool/Amana execs get it through their thick skulls that consumers want products that can be repaired. If they want to put their noses up in the air and continue as they are, they can watch GEs sales go up. GE does carry parts.
New Amana fridge in June of 08: The ice-maker broke in November and was fixed under warranty. 6 months later (still in warranty), it stops working, but only occasionally. Stupid me should have gotten it fixed again, but it wasnt that bad. When it broke for good, the flimsy 1-year warranty (really, people?) had just ended, though it was less than a year since the first problem. I called Amana - they refused to help. I decided this was just wrong, and called to complain. After 35 minutes on hold, I got an agent who was so rude I decided to complain about her. The problem was, she refused to even give her name! I submitted this entire story on the web-based customer service portal. Weeks went by and I received no response, except I did get a solicitation in the mail to buy an extended warranty! So, my miserable customer experience is viewed by Amana as a marketing opportunity! I have read many others say the same thing. It’s shocking how American customer service values have eroded. Finally, I got their social media person over Twitter. He looked into it and refused to help. I could tell it was because he has no power to deviate from their script. Amana has it baked into their corporate culture to treat customer misery as an opportunity to make money.
???? Amana Whirlpool Whirlpool Customer Care Center. The whole 4 MONTH experience to have our fridge replaced has been a joke. We have had 4 service technicians come out in order to decide we need the whole refrigerator replaced. Then it couldnt be shipped out for a whole month. Now it was supposed to be delivered today June 5th 2020 between 1:30-5:30pm. Only to be told that J.B. Hunt Transport Services, Inc. Couldnt deliver it when they scheduled to because the driver ran out of hours, not blaming the driver. I blame the company for putting too many on the load so it couldnt be delivered on a 3 day ahead scheduled appointment.It absolutely should not take 4 freaking months to get a refrigerator much less during COVID-19 putting my family in more Danger to have to go to the store more for our needs for a family of 6. Not to mention both my husband and daugthers medications have to be kept cold. THIS HAS ABSOLUTELY BEEN THE WORST EXPERIENCE WE HAVE EVER HAD WITH A WARRANTY ISSUE. I personally expected better from every company list because we have had issues with each department leading up to not have a working refrigerator for 4 months.. Only buy these products if you expect to never have to deal with horrible customer service and overall horrible experience. #whirlpoolsucks #whirlpoolcustomerservicesucks #amanasucks #fedup #Corona_Virus #medicalneeds
I’ve had this dishwasher for over 8 years now and it’s very noisy. Also the interior is getting discoloured. It takes long for a normal cycle to come to a finish. Overall it does the job, but don’t run if youre trying to sleep.
An Amana furnace and air conditioner were purchased in Dec 2013 after my 21 year old furnace died. The Amana furnace first broke down and stopped cycling Feb 2014. The air conditioner first broke down and blew warm air in June 2015. Since the first breakdowns the air conditioner broke again in June 2015, it was making a leaking sound. Air conditioner broke again in June 2016, blowing warm air. Furnace broke twice Jan 2017, no heat. Air conditioner broke again May 2017, blowing warm air. Furnace broke again Jan 2018. And lastly, the air conditioner broke again July 2019 and I am currently waiting for a new evaporator coil. Evaporator coils are not covered under warranty so nearly $800 out of pocket. Wish I had more time in Dec 2013 to research furnace and air conditioners but when it is 20 below zero outside all I wanted at the time was heat!
This refrigerator has been a good choice for us. We love the freezer being on the bottom. So much room on the top and easy to get anything out of the freezer. It has the one door, not the split two.
We purchased an Amana side-by-side refrigerator-freezer seven years ago with an integrated water and ice dispenser. Several months ago, I woke up at night to the sound of running water. When I reached the kitchen, I saw that the appliances LCD had burned out and water was flowing from the water dispenser. A design defect allows the switch that controls the water to open when the control panel fails. Our home has inch hardwood floors in the kitchen and adjoining living room and dining room. Unfortunately, the floor boards with the standing water bowed; Where the water had gathered in the dining room, the water seeped into the boards and required replacement. The entire floor had to be refinished, stained, and sealed.
The washer and dryer are a nice size, nice colors. However not a whole lot detail on the door locks which is nice but afraid to open it if I need to add softener. Also I would like it to be a little more quietly.
I bought washer dryer fridge combo from Home Depot and 16 months later, the compressor goes out in my frig. and needs $900 repair and lost all my $400 plus in food. Thanks for caring, Amana and Home Depot that you shot our holiday. We have no more money to fix or replace our food crackers for our holiday. Can we all get together and sue them both? This is wrong.
The Amana gas range was installed new in late 2013. The stovetop flames do not have enough adjustment, either the flame is too high or too low, theres hardly any just right flame settings. We already had to replace the igniter for the oven. That detent position for the oven door where you can leave it cracked open a little and failed within a month or so. I would certainly never buy another one.
I was coming down the stairs to get my son a bottle at 6:00 AM and heard a strange noise. As I walked into the living room, it was filled with a foul smelling smoke. I yelled and woke up my father who came running down the stairs. My father unplugged the fridge from the wall and put the fire out. Our slate flooring is burnt, and my son and I had mild smoke inhalation.It has been over a month and we are waiting for parts to cover the repair or they will give us $200 for a new fridge. Our fridge was older but, just like most everyone else, it was the compressor that failed. I think Amana needs to recall their refrigerators and come up with a new design.
I purchased a refrigerator in 2008, Amana. In 2013 the refrigerator failed and stopped working. I called and of course the warranty is no longer valid. In order to fix the 5 year old refrigerator I had to purchase another warranty for 347.00. So here we are 2 years later and again the refrigerator is not working, so I called them and they cant help me - only if I buy another warranty for now 414.00. These people are scam artist and I think we all should start a class action suit against Amana. They are crooks.
In late 2017 we purchased an Amana Electric stove top, oven and dishwasher, a Whirlpool vent hood and a garbage disposal. To date (3-1-2019) the only thing that has worked properly is the garbage disposal. These were not top of the line, but were not bottom end either. The dishwasher never worked and the motor had to be replaced right after it was installed. The stove top had a burner that didnt work, and the burners wobble. The oven also never worked correctly, and they had to replace the sensor, element and core shortly after it was installed. Now just a little over a year later the vent hood motor is having problems, you turn it on and the speed goes up and down by itself. I called the customer experience line, and of course since it is just now out of warranty they will not do anything about it. We bought, and had all of the appliances installed from a reputable dealer who has been in business many years, and we were happy with their service, but I will never buy Amana or Whirlpool again. Also a word of caution to anyone who has young children, the Amana electric oven has a dangerous design flaw. The air in the oven circulates and blows hot air out the vent at the bottom. If any young children were to touch this it would burn their fingers. It is a shame that Amana/Whirlpool obviously has no quality control and uses shoddy parts. Luckily for us we purchased an independent warranty plan for the stove top, oven, and dishwasher, as Im quite sure Whirlpool warranty would be as lousy as their products.
I bought a washing machine from Amana in November and my first service call was in December. They came 3 times and havent fixed it yet and its April 26 and Im waiting for another service call. Why do I have to suffer. I bought a new machine and it hasnt worked. They dont care at all.
I purchased this fridge 9/2010, and the compressor is already shot. I see from other complaints that compressors have been a problem, but Amana Whirlpool has done nothing to help out customers (unless they agreed to the extortion of the extended warranty). I guess Amana Whirlpool is only for people who can afford to buy major appliances every year or pay huge repair bills as soon as the product is out of warranty, or pay for protection (does this remind anyone else of bribing cops to do their job?). My previous fridge was an Amana. my next will not be.Ive lost work time, food, and money. Its odd when the automated recording asks if youve had the product for longer than 12 months, and then asks if you purchased the extended warrant. And you said yes to the first and no to the second, why dont they just disconnect you? They wont do a thing to stand behind their products, even when they know that a less-than-two-year-old fridge should not need a new compressor. They have no pride in their product (I see why now), and they surely have no concern with customer service or satisfaction.
I was looking for a glass cooktop range for a rental unit. This was by far the best value. It arrived perfect, works perfect!
Purchased a stand up freezer in fall of 2019, manufactured date on back is June 2019! 4 months after the 1 year warranty date has passed, Ive already replaced the heater coil at a cost of 200.00. For the past 6 months Ive had to empty and defrost the coils at least 5 times! After replacing the coil (which was checked for continuity and failed), I still have issues! So who knows how many other parts are needed to fix the issue. Amana has basically said, Too bad, youre on your own, after condescendingly explaining how to care for my freezer!! Its only the second freezer Ive ever owned, the last one having served me well for more than 15 years, but that wasnt a garbage Amana product!!
We had a brand new house built two years ago. The builder installed Amana appliances, except the fridge and washer and dryer, which we furnished. Our dishwasher gave out after only a year and a half. It was more effective to buy a new one than to have the part replaced. 6 months later, our oven just gave out as well. Itll cost half the price to have someone to come look at it as it will to replace it, and if nothing is wrong were out $200 off the bat. Horrible customer service and horrible product integrity, what an awful company!
In 2002 bought Amana Distinctions top load washer and electric dryer. They worked great for 11 years with zero problems. The dryer still works. The washer died because when I started hearing a strange noise a couple of weeks ago, I didnt do anything about it and kept using the machine. Then during a load it started smoking. Turned out a bearing or gear or something went bad and the belt got out of alignment and running like this killed the transmission. I really wish I had called the repair person when I first heard the noise because the repair is too expensive to justify. I have really loved the no frills controls, stainless steel wash tub, and extra-large capacity. So disappointed. :(
My daughter purchased a washer in August 2015. Two months later in October 2015 the lid locked and could not be opened. She called Amana for service. It took 2 weeks for someone to come to her house and look at it. He ordered parts, 2 weeks later he put the parts in. Still didnt work. Without all the details, it is three months later and six visits from the repair men and the washer is still not fixed. Now they are saying the repairman is only in her area twice a week and only in the mornings. She works mornings and is available afternoons. This very poor service and product that Amana is providing. This washer should have been replaced with a new one by now. NEVER again will our family purchase an Amana product.
Machine is a disappointment. It does not fill all the way up with water. You must put on deep wash just to do a medium load. Also, you cannot open it to fix it when during the spin cycle it gets off balance. You must turn the machine off and start over again.
We bought the Amana washer and dryer 8 months ago. We were very pleased at first as to how silent the washer was. Then we started to notice that the washer was taking longer than usual to wash a regular load of clothes. I didn’t think anything of it until it started making the worst noise I have ever heard, it sounded like the drum was going to come out of the whole shell. I called ABC Warehouse where we bought the set and they told us that it was under manufacturers warranty and to call the warranty service. I called and they set us an appointment for the service repair center, which is Lewis Appliance in my area, which these people are worthless. He came in and lay on the floor and did some things to it with a machine and told me that they had to order the part and it should only be a week or two but I could use it in the meantime. It has been a month and a half and I am still waiting to get it fixed and it is still beating itself to death worse than ever. I called Whirlpool today and got into a screaming match with the customer service department and then the supervisor, to no avail. I told them its beating itself to death. They told me that if anything else breaks on it then they would continue to fix it until it is pretty much no longer repairable. DO NOT BUY WHIRLPOOL PRODUCTS. THEY ARE JUNK!!!
I have an Amana glass top range and an Amana microwave.. Both appliances the doors have fallen apart in the first two years that Ive owned them. The microwave was manufactured August of 2012. Just after the one year warranty expired the overhead light burned out. After that weve replaced it 4 times this year. The door is literally cracking apart. The range door glass has been falling out and will hit you in the legs if you close it wrong. I am sure that Amana is aware of the problems. They will not stand behind their product.
My fridge is seven and a half years old. It is an SS Amana side-by-side. About three years ago, so it was five years old at the time, the fridge stopped cooling. And when the repair man came, out the freezer coils were all frosted up. At this time, he replaced the defrost timer but said he did not feel comfortable that that was it. That was in June. In November, it happened again. We replaced it yet again. Well, it now happened at least every three to four months. Sometimes we can reset the timer and it will work for a while again. I have read all the reviews and they are so numerous I cannot even read them all. Obviously, something with this product is extremely faulty. I have asked them to come out and get to the root cause of the problem, and they insist on charging me just for the service call. Thats not to mention the part cost. I really wish I could afford a new fridge because this one is a real pain in the neck. I’m so frustrated. I will never ever buy an Amana product again.
I have had my refrig for 16 years and never had it fixed. Sometimes I dont wash the outside as often as I should but when I do it comes clean. First time no rewash. Love love love.
Warning. This fridge stopped working after 2.5 years with no warranty after 1 year and thrown out. Before this past weekend, I would have rated this appliance high. We bought this fridge for my mother-in-law who is in her mid 90s. It was the perfect size and worked well without any issues whatsoever....until it just stopped working without notice of any kind suggesting there was a problem. We called for warranty and was directed to Whirlpool for service. Apparently model # ART318FFDW wears numerous different brands including Amana, Maytag, Kenmore, IKEA and more. They advised the appliance only came with a 1-year warranty. So we called an independent service guy to service it only to be told that this is a common problem with this model and it would cost over $700 to repair it (they retail in Canada between $7-800 new), advising it was not worth repairing because there was a risk of it occurring again.He provided a report (see photo for screen shot) and suggested we call the manufacturer back as they will be aware of this problem and there may even be a recall. We did just that and they denied any knowledge of problems with this model and there were no recalls issued. And because we did not buy the additional warranty, there was no recourse. I could appreciate having to pay to fix our fridge, since there was no additional warranty, but I was certainly not expecting a 2.5 year old fridge to be unfixable. That the parts would cost as much as replacing the fridge is unacceptable.To make matters worse, Whirlpool offered us an apology with a loyalty REBATE of 15% if we purchased a replacement of any model within the Whirlpool brands, even off a discounted price. Though we were not going to purchase the same model, we thought this was at least some form of recourse and reluctantly purchased another fridge. When I filed for the claim with the code they emailed me, the code was rejected saying Code was already redeemed. I had just got the code a day earlier as this was an emergency replacement purchase, and the code was not working. I reached out to Whirlpool by replying to their email which was a no response email address. I then sent a message through their contact form and many days later still no response. If I dont receive one by the end of the week Im going through the pain of returning it and replacing it with a different brand.Long story short, I dont recommend this model nor do I recommend the Whirlpool brand because of the poor response to a lemon of a purchase.
We had our Amana fridge freezer fitted in January 2009. After 6 years and 6 months this appliance has broken down and is unrepairable. We paid £3,800.00 for the fridge, and would have expected at least 10 years service from it, as we have had 10/12 years service from fridges that we have paid a fraction of this cost for. We have contacted Whirlpool, who manufactured the fridge, and have had a very unsatisfactory response so far. We are still fighting our case, and we are prepared to take this all the way, to make sure that no-one else buys an Amana product. If we had been advised that the expected lifespan of this appliance was so short and would be unrepairable, we would never have bought it.
When I bought the stove I thought I would try the glass top (cant remember what they are called). I was never told that I could not can (preserves) on this stove. I only had the stove for less than a month when I asked if I could bring it back for this reason that I cant put weight like a canner on top of this stove. The store where I purchased said NO. Well, ok what do ya do? When I turned the self cleaning cycle on it took a long time and when it was finished it left big brown spots on top of the oven door, like it had gotten too hot and burned it. And you can see it when door is closed.The double glass window on the oven door broke the seal and moisture and stains are in between glass. Cant clean it. Unless you take the door off and take it apart it. The oven light only lasted about 3 months. It wont work at all. Overall I hate this stove, I thought it would be easy to clean on the top, that too is a job. I paid quite a bit of money for this stove. The sales people need to inform you how this stove functions. I would have bought a different stove from them if they would have told me.
Im generally pleased with my Amana products. However, Ive had an Amana refrigerator for a number of years and the crossbar which supports the vegetable crispers is constantly breaking. Ive recently replaced it for the fourth or fifth time, at a cost of approximately $70. a clip. It just broke again six months since I last replaced it! Im wondering if anyone else has experienced similar issues with their Amana refrigerators. Leonard **.
I just had to replace the controller board in my Amana French Door Refrigerator, which is just 2 1/2 years old. The cost was $300. I had a Kenmore before this that lasted over 20 years. Im extremely unhappy. I would never buy an Amana product again.
We purchased a basic model Amana refrigerator A9RXNMFWB01 in June 2010, delivered in July 2010. The refrigerator was making a lot of noise the past few months. We didnt realize the fan was not working properly. When the fan quit, the food was still frozen in the top freezer. But the refrigerator compartment would not go below 50 degrees. I called for the Amana technician. A & E couldnt make it over until the following week, so we called a local repairman. $182 later, new fan, the refrigerator is fixed. Its only 15 months old! Our old Amana is still running since 1997. We have never had troubles with a refrigerator in our 35 years of buying appliances. Now I see on reviews of compressors going bad. Appliances are not made well and we will be lucky to get 8 years out of this Amana with cheap parts. There go our landfills. What can we buy that wont cost hundreds to fix? We have never had to buy extended warranty. This is a money maker for Amana (Maytag, Whirlpool). It’s a lesson learned. I’m very dissatisfied. I feel we deserve to be compensated for this breakdown, especially since it acted up during the 1st year of warranty. We shall see if Amana can make it right.
6/4/2015 - The lid on my less-than-2-month-old Amana washer breaks, and I call customer service. The rep is extremely apologetic and tells me someone will be out on 6/9/2015 to fix it and that they will call the day prior to confirm. 6/8/2015 - Sadly, no call is ever received. 6/9/2015 - I call the service company to inquire as to whether anyone is coming to look at my washer. Their response was, Nope, we were given the wrong phone number by Amana, so when we couldnt reach you, we had to cancel. I then call Amana back, confirm that they do in fact have the wrong phone number, correct that issue (or so I thought) and try to get another appointment scheduled. After two hours of stubborn resistance, I manage to get an appointment scheduled for 6/10/2015.6/10/2015 - Repairman looks at my washer, and after five minutes, pinpoints the issue and tells me hes going to need to order a part. He then says that he should have no trouble getting the part by 6/12/2015. 6/12/2015 - The day comes and goes without incident. 6/15/2015 - I call the service repair company who tells me that the part is on back order and wont be available until at least 6/30/2015. Later, I call Amana yet again, correct my phone number for the second time (see, I was getting back to that) and try to see if theres another resolution. The customer service rep I am speaking with tells me, it is what it is, and that this is the best she can do. I ask to speak to her supervisor, who I am then transferred to, who tells me that he, in fact, cannot do anything to help expedite the process either, but that someone might be calling me in 3-5 business days to let me know about the part.At this point I ask, So youve made a defective product, incorrectly recorded my information at least twice, caused me to miss one service appointment due to negligence and have yet to accept any responsibility for the situation at hand... How is this an acceptable resolution? After a pause, he says,so yeah, in like three to five business days, someone might be calling you about that part... Dumbfounded, I hung up and rage-devoured a cheeseburger to help me cope with my lack of progress, ironically spilling ketchup on my pants in the process. I might be able to at least attempt to get the stain out in somewhere around 3-5 business days.
Refrigerator has unique closed seal feature. When door is closed, vacuum seal is created by small pump. Feature keeps door sealed more tightly, but sometimes difficult to open. Model has only one shelf, two shelves would be more versatile.
When we had purchased our house almost 2 years ago there was a fairly new and barely used Amana range. I use it all the time and never had any issues at all, also like the idea that it is self cleaning even though I hadn't used that feature as of yet but plan on it very soon.
We purchased a new home in 2013 and had Amana appliances put in home. We figured since Amana had been around so many years that they would be a great choice! WRONG! The washer is a nightmare! It will not spin clothes on any cycle without going into a huge across the floor thumping dance! It doesn’t matter what size load either! It simply will not spin without going unbalanced. It slams so hard it has scratched up the dryer sitting beside it! NEVER will I purchase another Amana product! From the sound of these comments, it will do no good to contact the company! And this thing has been doing this straight out of the box!! Dont buy Amana!!! Very disappointed from Cottonwood, Alabama!
It has a bottom freezer which is easy to get to & arrange. Also with an automatic ice maker. The refrigerator shelves are glass so you aren't likely to "lose" items. Shelves in door are adjustable to fit any need. Everything comes out so it is easy to clean. Outside is also easy to clean & no streaking. I Love It!!!
My Amana Range model no. ARTSC8651SS - I purchased the above stainless steel range, matching microwave, and refrigerator. It was under warranty and started beeping with an F-1 code flashing. I called and it was fixed. Then, I bought an extended warranty and it failed again but was fixed again. I did not get (because it was getting too expensive) another extension and now it failed again. When I contacted Amana customer service, Melanie ** said that the range is old and they do not have the panels. What got me angry was that I called a company here in Toledo, Ohio and they have the parts I need. Amana should have recalled that range and admitted that Amana is junk. Now, they sell junk and also lie to cover their lack of good workmanship products. I will never buy Amana products again! How can you get these people to stop ripping off the customers?
On February 4th 2009, I purchased an Amana front load washer and since September 29th 2010, we have had it serviced four times to replace. First, the door latch sensor; second, the door itself; third, the front panel and fourth, a new motor was installed on August 30th 2011. Now, we still have the error code 3e, which was supposed to be for the motor pop up again on September 3rd and I had to put in a fifth service. This is the worst appliance I have ever bought. I do not recommend anyone to purchase this item. I dont know what I was thinking when I went to the Home Depot. In the past, I have always purchased my appliances from Sears Kenmore and I still have my 12-year-old dryer which is still going strong.
Amana washing machine model NTW465OYQ. We bought this Amana washing machine after losing our shore house in hurricane Sandy. It is only 2 years old and is rarely used since it is in a vacation home. The machine already needs a new control board since the cycles do not advance. It will wash over and over forever and never advance to rinse or spin, even when the dial is turned manually. Between the repair call and the cost for the new control panel, the total to fix it is more than we paid for it. The customer service representatives stated it doesnt matter that you rarely use it, if it is over 2 years old there is nothing we can do for you. Will NEVER buy an Amana again!!
I purchased my refrigerator 4 years ago. Today, (bottom) freezer quit. I called the original store for info; 4 years old so it’s out of warranty. I called another service company - more than the first. I sought Amana online and called toll free. They confirmed there is nothing they can do due to past 1 year warranty. I called my friend who bought the same fridge; she had the same problem and invested much money into fridge, which never worked correctly. I then found many customers online having the same problem at 4 years; compressor quits! This should not be with a new fridge. I called the Amana toll free number back and asked to speak to a manager. I spoke with Sherri, ID# **. After putting me on hold, she advised she would sell me an extended warranty for $392.39 to fix the freezer! This should not be; I told her I should pursue a class action suit as many customers have had the same complaint.
I love my old Amana side by side, bought in 11/2001. But what I cant find in the new ones is the milk keeper with the door. That is the best part of the refrigerator. If I cant find that and after reading these reviews I will find a different brand.
Bought this refrigerator when we moved into our new home in 1988! Its still working very well and has caused us no trouble over the years. I dont think todays refrigerators can match this one as far as service is concerned.
I purchased an Amana washer model NFW7200TW in 02/2010. I had to have a repair technician come out on November of the same year - the water was not draining and the pump was not working. Now, it’s the same issue. Of course, Amana offered to sell me an extended one-year warranty for $300.00 (a little less than 1/2 the cost of the machine) since my warranty was for one year, even though it was the same issue. Ive also read where others have had the same issue. I will not deal with this company again.



