We bought this Kenmore washer new on 07/25/2011. Less than 5 years ago. It is already making a terrible sound and we looked it up to see what it could be. Basically what is wrong with it is expensive and would be cheaper to buy a new washer. We have always used Kenmore because they last a long time, all our other washer lasted over 10 years. I spoke with a gentleman who knows washer and he said they are made to break now. I will be switching to Maytag. I guess they still will run the 10 yrs or more. So mad that it is not about the quality anymore but about quantity. Kenmore used to be the best. We have already changed our dishwasher and just love our new Maytag.

We have had this fridge almost 20 years. It's never needed a service call. Sometimes the ice in the icemaker clumps if we don't use it enough. It prompts us to change the water filter more often than seems necessary. Things on the top shelf on the fridge side occasionally are colder than need be, sometimes even frozen. The slide out shelves are great but when it's crowded inside items can fall down behind them.

I purchased a Kenmore induction range approximately 5 years ago. The oven racks no longer fit, they fall down and create a very dangerous problem. Sears has told me in order to fix the problem I need to change the entire oven box. Needless to say it might happen again since it seems the box expands with use.

My Kenmore electric stove/oven is 20 Years old. That is when Sears sold them. Today I would not purchase another one. Kenmore was bought out by another company and now they are junk.

I love kenmore! I have had other brands of washing machine and dryer before and washing would take forever or I would have to leave my clothes drying for 160 minutes!! Now only 60 minutes its all I need for my clothes to be completely dryer. I would definitely recommend kenmore to anyone who asks.

I looked at a lot of refrigerators and this Kenmore refrigerator was the best for the price. The size was fine considering we only had a certain amount of space for a fridge with our countertops and our ceiling. The fridge had enough room and it came fully loaded, with all the bells and whistles. It kept things cold, had a water dispenser and made ice so we didnt have to use trays. Moreover, it was smudge resistant stainless steel which everybody loves.

My fridge is wonderful. It has plenty of space and is easy to organize all of our food. It runs well and keeps everything cold. It also looks great in our kitchen. It is the perfect size for us. It has lots of room and is easy to organize everything. There is plenty of space to keep everything in order. Our fridge looks amazing in our kitchen. It is modern and sleek and innovative. We always get compliments on it. It really is beautiful. For the price, the fridge is amazing. It runs great and works perfectly. In my opinion, it is worth more than we paid for it and I would buy one again.

It does get things clean, but sometimes theres water stains left on it. Or discolored plates that have to be washed AGAIN. Other than that, I am satisfied with the product. However, I would like a more powerful one, one day. The size is great. A bigger one could be amazing! But, I wont lie, Im pleased with the current size. :) It gets pretty much all my needed dishes cleaned within one load and nothing left over! Its okay. Its pretty boring and standard looking (but, I guess since it mainly does get the job done, how can I complain? LOL!) But Id love a shiny one that is a beautiful black or silver...it would match my other appliances much more! It does the job, it gets everything pretty dang clean. I am happy about that, at least! It does what it claims to do and I plan to buy another Kenmore the next time I shop for one!!!

The performance of my refrigerator is great. I havent gotten any problems with it. It has an amazing light which allows me to see and keep all my groceries edible for a pleasing time. I have to say that it isnt too big or too small! It allows me to put the right amount of groceries I need and maybe a little extra. The color of the refrigerator is this amazing silver but it isnt a silver that is too bright almost like a fake looking silver. It is more like a grayish color. Its very attractive and easy to clean. This refrigerator is worth the price. Its value is amazing! It works wonders and its absolutely a purchase that makes your kitchen not only look great but make things easier.

Without an agitator the clothes do not come clean. Dah, I should have thought of that before I bought it, I know an appliance repair guy that his wife even got rid of her agitatorless machine. Thats how bad they are.

Holds food, aesthetically pleasing. Pretty cold on the inside. One side cools and one side freezes. Does what it is supposed to. Its so big I routinely lose food I place inside of it. Its square. Looks like all the other brands I have seen. Made out of some shiny type of metal. I put 4 dents in the door trying to get it inside. Works just as good as the one in my shop that I picked up at a local scrap yard. In short, it works.

On September 17, 2016, I was baking a batch of cookies in my Kenmore range/induction stove/convection oven at 350 degrees Fahrenheit. When I went to open the door to check the consistency, the oven door exploded, sending shards of glass everywhere in my kitchen/dining room. I have taken pictures of the aftermath, along with replacing the range that exploded. I have kept the Kenmore range for further investigation.

When my families oven of twenty years finally kicked the bucket we shopped around for the best, not the cheapest, the best for our home. We happened upon Sears and found the Kenmore 5 burner range. We asked for it in white to match our kitchen and happily they had it in stock. The problems began the better half of six months. After baking for all that time we noticed that when any casserole is placed in the oven on the rack, it bends very close to baking. We called and were hurried off the phone by the horrible company saying new racks would arrive at our house in five business days. Three weeks later we called back after visiting the Store in Hermitage. We were greeted by an ignorant saleswoman (I am college educated and I am using the correct form of this word) who stared at us and said Why oh yes, these racks are flimsy. Maybe you could have a welder have ones made or go to a used store and but replacements. Flabbergasted we called the Kenmore hotline to be reconnected over and over to someone who informed us the racks were never ordered and a repairman would have to come and inspect the oven would be over to see if the oven was in fact broke. The man never showed and said there was no way our oven was broken. Not only is it unacceptable for Sears employees to be so inconsiderate to family who purchased a full price $900 product, but also it is horrid that Kenmore had lied and cheated us along the way. NO ONE SHOULD WASTE THEIR HARD EARNED MONEY HERE!

It cleans pass expectation, timing is good and no problems -I truly dont have any other comments to make concerning this washer, except that it works and Im glad I made a purchase for this machine, with so many other choices I could have made, glad I chose this one.

Im very satisfied with its performance. I never really have an issue with stuck on food or cloudiness. It thoroughly cleans and sterilizes my dishes and it doesnt take hours either. Very good model for mid price range dishwasher. I have actually moved houses and the size of the dishwasher and location has been a perfect fit both times. I went from a very large kitchen to a much smaller one and it fit with no problem. I really would have liked a sleeker look but for the price and performance I am very satisfied. The white color doesnt stain or dirty either. Very, very, very happy with the performance I am getting for the dollar amount I paid. Excellent value. This is a very good brand and model for someone that is at my income level looking for a new dishwasher.

The problem I have had is with the change in the ingredients in dishwasher detergent! Its not the dishwashers fault! I bought some plain citric acid, and that has solved the problem of dishes not coming out sparkling clean! Plenty of cycles, including pots and pans and a china setting, which I have used for my knick knacks. Also, a time-delay, which is very handy, as is the Quick Rinse feature. Also has a water-heating setting, and either a heated drying or air drying. Its plenty big, does a service for eight serving dishes, silverware in a basket. One of which closes (for little things), and a small basket in front for utensils and plenty of top space for glassware and small plates. I got a shiny black front to my dishwasher to match the other kitchen appliances; I find it quite attractive! My dishwasher is quite old; its 13 and still running just fine. Only one service call, many years ago to unclog a little drain, which the repairman showed me how to check myself. Some of the tines on the baskets are damaged, but its way too expensive to get new replacements, and its not that big of a problem. The dishwashers does a load everyday.

Please dont buy Kenmore, or from Sears. My stove caught on fire last night (11/21/14). Sears wont replace it they want me to pay for the repair....NOT, so here is what happened: We cut the oven to warm up then walked away. We heard a popping then a smell of wires burning. If we had not been in the kitchen this would be a different story. I call Sears, oh they want me to pay to have them come look at it, I dont think so! The earliest they can come to look at it is DECEMBER 2nd, Wait that is a week and a half! They told me that I cant get it replaced without me paying for it even if it is faulty wires. I AM SO MAD right now! If you have a Kenmore range in your house unplug it NOW, wishing I had never bought this thing!

Kenmore has always been a trusted brand. This is the 3rd Kenmore refrigerator Ive owned and my washer and dryer are also Kenmore. Never disappointed. It was the width I was looking for and a good price. Delivery was set up and arrived as scheduled. I like that the fridge is slim enough to fit into tight spaces and there is lots of room in the door for beverages. The freezer is surprisingly large enough to hold very large items. The glass shelving makes it easy to see whats in the back. But they could improve on their open door alarm, although handy as I have a child in the house who is very bad about not shutting the door, it is very sensitive for both the refrigerator and freezer doors but it comes on too soon. It can be shut off for a short time but there is no adjustment even through service technicians.

This was a relatively efficient appliance! Aside from the noise, it did the job well. Would recommend for families on a budget! (P.s. Be sure not to overload the dishwasher, it will leave stains and grime behind!) I could fit quite a bit, but if I filled it all the way up to its potential some dishes would come out with stains that didnt get cleaned. It wasnt the most aesthetic but what dishwasher is? As far as I am concerned, the efficiency of the appliance is what is important, and in this category, this dishwasher wins! I bought it secondhand, so I am unsure of the original asking price. However, for what I paid for the item, its efficiency and endurance was worth it all!

I purchased a Kenmore Refrigerator Model # 795.78412.800 in the Fall of 2008. The unit had to be unplugged and plugged back in to reset in order for it to work (had to do that at least 5 times since purchase). After a year, the bottom shelf hardware broke and the crisper drawer cracked and had to be repaired (see pictures). In June 2012, an error code came on the freezer door and the icemaker was no longer working! I had a repairman come to look at the problem for a $500.00 fix (we choose not to fix it at this time)! After reading the reviews, it seems if you fix the fan for $500.00, there is still a good chance of it breaking again. This is ridiculous since this unit is less than 5 years old! I think a credit on a new fridge is warranted! I have been a loyal Kenmore buyer over the years but have been severely disappointed with the poor quality of this refrigerator.

I love my washer and dryer. We have had it for almost 20 years. It was not the top of the line, but it has been the perfect machines for us. We are looking to replace them more Kenmore.

It works extremely well. We hardly ever need to pre-wash our dishes. Everything comes out clean and not greasy. It runs quietly and is not bad at all. I love it. It fits all the dishes I need it to. There is room for everything and lots of ways to rearrange the shelves. I have not problem getting my largest pots and pans in to be washed. It is nice and sleek. The stainless steel appearance is gorgeous. It fits well with our other appliances. It is easy to clean and does not show much dirt to begin with. I think that the price was very reasonable. It wasnt the most expensive nor the cheapest dishwasher available. The price was right and we have gotten our moneys worth.

I am completely dissatisfied with this machine. It tangles and twists my clothes even on the delicate cycle. It does not clean our underwear. I have terrible yellow stains on my towels, and it does not clean the makeup off of my washcloths. I have to constantly reset it if washing towels or bed clothes. I have also noticed rust around the edges of my bleach fill. The softener does not empty correctly. I have no positive comments. This machine cost a small fortune, and I am ready to throw it down a hill! I had a Maytag prior to this machine that worked wonderfully. Piece of junk!!

Soon after I bought the refrigerator 2 years ago, the door switch failed intermittently and the fridge lights didnt work properly, but the fridge ran OK. When the switch broke totally, I ordered a new one, but after 2 days, I noticed the fridge wasnt cooling properly. I was lucky to get a service man to install a new switch, but then I found out that the defroster fan wasnt working. And due to ice buildup on the fins, I had to unplug the fridge for 2 days so that the ice would melt. Otherwise, the fridge would break and would cost a lot to repair. I found out on the internet that one man replaced his door switch 5 times. The product engineer at LG said the switches are OK for the purpose. This seems ridiculous denial to me. The repair guy said that I would be lucky if the fridge didnt have serious problems than the switch more than twice a year and sold me a warranty in case that happens. According to consumer reports Kenmore is the most reliable brand of fridge on the market of all the bottom freezer drawer models. I am not buying it. My previous fridge had no service calls in the 20 years that I owned it. I wanted a more energy efficient model, and now I am sorry..

Works great. Except for middle drawer sticks and I have to really pull on it to open it. And sometimes not everything in the freezer freezes. Its a good size, however I would like a larger freezer because I like to buy larger quantities and divide and freeze them. So for me I usually have to stack things just right and usually always have things fall out at me. It looks fine for an older fridge. Its a big white box. Im not really a fan of the white right now because of the handles and doors are constantly dirty from my son and fiance. We did not purchase this fridge. It came with the house when we bought it. But even if we had bought it, the value for it being an older model is good for the function and space.

You can load your washer, go about other thing. Transfer clothes on dryer when done. Takes care of itself, you just load, put in detergent, start, come back when its done. You dont have to sit and wait. Take clothing out of washer, put in dryer, use dryer sheets if your choice. Start dryer. Lets you know when its done. Easy to use, easy to maintain. Not our first Kenmore washer and dryer and wont be our last. My last set lasted over 10 years, expect this to do the same. I would not use any other brand, I love the reliability, the ease of repair if needed and the great service that they give.I dont really look at the machines, I rate them on how they perform. All our Kenmore appliances are trustworthy, hardworking, easy to use. You dont have to pay big buck to get a great washer and dryer. There are just 2 humans, 2 dogs, and 2 birds. So we dont need the largest or the front loader. We are very happy with our washer and dryer, it takes care of our needs including the dog beds, bird covers and works great like a Trojan.

Absolute piece of junk. This dumb washer was built WITHOUT a central agitator. Bad, bad idea since the clothes get all jumbled up to one side of the washer. Glad Sears isnt around any more in my town since they sold junk!

We purchased all of our appliances from Sears including the side by side refrigerator with bottom freezer (Kenmore Elite - 795). Last week we started hearing a fan noise. Turns out the inside of the refrig is building ice. The tech said this is an issue with this model. They will need to replace the control board and we get to defrost the refrigerator 24 hours prior to them coming back (BS) which by the way isnt for two weeks. If you pay $3,000 for a refrig it should work properly. We are tempted to have them just come and pick it up.

We have been a customer of Sears for over 40 years, but not anymore. 5 years ago we downsized and bought 5 appliances from Sears. We even bought their so called warranty. From experience it is not worth the paper it is written on. They will find a way not to send a tech. Three months after purchase of the fridge had a leak in the freezer area. First thought it was caused by over filling the ice trays. When I checked further noticed is was from a water line. Called and was promised they would send someone out. Three weeks later he arrived. Quickly pointed out there was a called back on a part. Was told by Sears missed the expiry date by 3 days. Called a salesman and he told me he had the same issue. Was told to call Kenmore which we did. Was told they could do nothing. Yesterday noticed the two lights in the fridge were both blown. I thought this to be odd. Unscrewed one, but could not get the other. Had to remove the light fixture and break to light itself. Found there were scorched marks near the base of the light. About an hour later was able to remove what was left of socket. Disconnected that light and am running on one light. Called Sears again and no surprise was told nothing they could do.I hear all kinds of similar stories from friends. Mr Sears, no wonder your company is losing money and closing store. You have no idea what customer service is all about. By the way my son in law just bought a new home and needed all appliances. He knew the issues I had. Guess what: never even went to Sears. Cannot wait until I have replace the appliances. Goodbye Mr. Sears forever.

I have been troubleshooting with this new washer since October of 2017 and I cant get it to clean my clothes. I have had a technician come out 2 times and they cant find any reason why it is leaving a white residue on my clothes, no error code are being indicated as well. I have called Sears and Kenmore asking for an exchange so I can get my clothes clean, that is why you buy a washer. I have spent countless hours talking to customer service only to hear, I will send out a technician to see if they can do a recalibration, clean the tub, now they are going to do a full diagnosis which means check the unit. I have spent up to 6 hours trying to get a load of clothes clean. I did a clean washer cycle then tried to washer the clothes without any detergent or softener and they still come out with this residue. I have tried the deep fill 2 rinse which makes the washer no more High Efficient in my eyes just to see, and nothing. I now have pictures and videos of me trying to clean my clothes and it is getting me nowhere. The warranty that Kenmore has in the book is 30 days from purchase. Who wants to think that they just spent over $700.00 for a washer that did not work so how can you go through the 5 pages of troubleshooting plus the 2 pages of the cycle guide in 30 days. The warranty they have is one year against defect in material or workmanship. I am not sure where the miscommunication is on my call, I keep saying over and over that this washer does not work therefore the workmanship. My first call was to Sears to see how great their customer service was going to be and wow I think I might know why they are slowly going out of business. I then got a hold of Kenmore which is really just Sears so again didnt go anywhere. At this point I have been told that I must have a technician come out to my residence a total of 8 times in order to have Sears/Kenmore consider letting me get a replacement. The technician just hooks up the machine and pushes the buttons and cleans the basin just to say, I cant find any issue but your clothes are still dirty with the white residue. What can I do to get help to exchange my 700 Series Kenmore washer? What is everyone else doing to get resolution through Kenmore? I dont have time to keep taking off work to come out to meet a technician that cant do anything.

I bought our 1st kenmore fridge about 15 years ago. It served us very well. Never had a problem with it until about three years ago the old girl just finally gave up. We had such good luck with that one we went out, got a new one. I would highly recommend Kenmore appliances.

Fridge did the job that it was supposed to do. Our food was kept cold until we wanted to use it, many times for a week. All of our drinks were kept very cold. We had no leakage from under the fridge which was the main problem with our old one. This fridge blends in well with the decor of our kitchen. We also have a small freezer on the top which keeps everything frozen forever. Neither the fridge or freezer need to be cleaned out very often. I just like my fridge.

I purchased my Kenmore refrigerator model #596.69313010 less than a year ago. I was not happy with how noisy it is. There is very little room in the refrigerator. Last week the door starting rusting and its spreading. Poor quality. Rust isnt covered under my warranty.

Bought a Kenmore refrigerator Nov 2017, under warranty, repair techs out twice, two more scheduled repairs. They were a no show, Philippines based customer care is incompetent. DONT BUY KENMORE! SEARS IS DEAD!

I bought a 3-door Kenmore (made by LG) top-of-the-line 31 cubic foot and have the same problem 3 times! They replaced the mother board 3 times and the heater for the defroster. I get an funky error message on the LED display, the water no longer works, the deli bin freezes over and the refrigerator only cools to about 45 or 50 degrees. Im looking for a Samsung now. Sears Outlet is loaded with the exact same refrigerators.

Best washer Ive ever had! Consistently cleans well and is very energy efficient. Also is pretty quiet while operating. It’s small enough to fit anywhere but large enough to hold a decent load of laundry. Operates consistently well, always cleans all the laundry perfectly. Ive never had to have it repaired in the entire time Ive had it. I can always count on my clothes coming out fresh and clean every time I wash them. This model is small and sleek, fits basically anywhere. Its neutral in color so it matches any room you need to put it in. Its certainly one of the most visually attractive models Ive come across. This washing machine is a good value price wise when you buy it, but it continues to be a good value in that you dont have to deal with a lot of repairs, and it wont cost a lot energy wise.

I love that I can fit so much in one load. The quick wash cleans my clothes as well as the other settings in half the time and its quiet! This washer has been through accidental shoes, keys, over fills, and its fare share of loose change but its never lost a sock. Never had any issues with it. Always worked well so I cant complain. I wash heavy blankets, winter coats, rugs and heavy loads of jeans... They always come out very clean. Its a washer... Its cube like, mostly white, shiny too! I perceive this washer to be of high value.

Kenmore is backed by Sears which seems dependable company. The refrigerator was with a good warranty. Living on a small island there used to be a Sears repairman in case of problems. When I bought my condo the refrigerator was already there. The white freezer on top kept the ice cubes and kept ice cream cold. Produce remained crisp and meat was good temperature. It also blended in the kitchen quite well. However, it should have a finish so fingermarks dont show, have designer colors, and have more shelves in the freezer department. It also should be easy to pull out so can clean behind it. It needs lights in the freezer compartment too.

I have been very happy with my Kenmore refrigerator. It is energy efficient so it helps me save on my electric bill. It has never broken down. It is quiet. No frost buildup in the freezer, and no freeze up of foods in the refrigerator. Problems I have encountered with past refrigerators. The price was very reasonable and Sears backs up all their products. I couldnt have asked for more out of my appliance. If you are in the market for a refrigerator I definitely and strongly recommended for you to look into a Kenmore.

My parents bought Kenmore from Sears so when I needed a fridge I went to Sears and bought the same name brand. It was really the main brand that Sears sold so that is where they took me. It was a good fridge for the price. The fridge looked good and the exterior was easy to keep clean. It was durable, lasted a very long time and took a beating and managed to look good. Moreover, I liked the removable shelves for easy cleaning. However, the main shelves were not easy to remove or change. When something spilled in inside, it would often go down the back where I could not see it and pool underneath the crisper containers. In addition, some of the larger items did not fit well in the fridge.

The Kenmore refrigerator has a pull out freezer door. It has a lot of space and is easy to clean. There has been a couple quirks but nothing major and the warranty covers most of it. However, I would improve the placement of the freezing element. It ices up sometimes and has to be unthawed. I also wish the workers would explain the problems a little more and the solutions. They could be a little bit more timely also. But that is expected with anything and any situation. I have always used Kenmore products and wouldnt get another brand. Kenmore has met my expectations. They have good quality products and stay true to their word on warranty. Thank you for the service. I appreciate it. I am overall happy.

We purchased Kenmore Elite refrigerator on September 5, 2012, thinking it was an Elite brand. It worked fine until 2 days ago October 25, 2017, 7 years later. We came home and found the freezer food are thawed, soggy, the refrigerator inside was warm and food were starting to smell. It seems to be the same problem most owners have, I realized, after reading all the complaints about this Kenmore Elite refrigerator. The electronics on the door lights up and there is still the same noise the refrigerator makes, as if it is still working, but, inside it is warm and food are spoiled. I called the number that is posted inside the door that is posted: Sears repair 1-800-367-6010. I was told because I did not buy a warranty that he will transfer me to the sales department.The sales person was able to give me the details as far as when I purchased the refrigerator, however, the warranty is good only for 1 year but the parts are good up to ten years. For $139 she can send someone to my house to check but it will be on November 5, which is 10 days later. I found there was a recall on LG and Kenmore Elite in 2004 for the same problems. Obviously the problem has not been fixed and Kenmore Elite models all should be recalled again.

It constantly had issues and was cheaply put together. The doors had to be duct taped together because the cheap plastic pieces constantly broke and they were way overpriced to buy new just to have them break a couple months later. I had to replace the heater thing in the freezer within the first few years and then not too long after that the dial that controlled the temps.

Works fine but literally just had to replace heating element less than 2 years after purchase... shorted whole dryer. Things shouldnt break down that fast... of course just after warranty.

Bought a Kenmore washer in 2017. Installed by Sears staff. Washer made noise and bounced around since day 1. Called Sears service several times and the repair person came out and looked at it and said the problem was probably the floor so on both occasions they put pads under the feet of the washer. Last time I provided the pads as the man did not have any so he said maybe a jar gripper would do. So he inserted them under the washer. Never did he use a leveler to see if the washer was level or check anything inside the washer. So it seemed the pads made a little difference but the shaking and moving continued but not as bad. And I got used to the noise. But now here in 2019 it started getting more noisy and continued to shake and move more. Since I had a family member ill and then died I had no time in the beginning of the year to have someone come out. So I called them last week and they said they would charge me so much. I then decided to call another company (which I should have done before). The repair person came out and checked everything and said all 3 shocks were blown and leaking oil and that the washer was not level and was off by quite a bit. This was all from the washer not being installed correctly and off level. When I called Sears re this they said my warranty is expired and that I would have to pay for them to send a repair person to check it. They were not helpful in any way. I am a senior citizen and do not have the $700 + to repair this washer. Especially since the problem is because of faulty installation. Is there no justice anymore. Stay away from Sears and Kenmore and LG who apparently made this washer for Sears!!!

I purchased a Kenmore refrigerator, based on my past Kenmore purchases. Not only have the products deteriorated but I have not experienced such poor customer service, ever. At 9 months my refrigerator stopped working. I first emailed customer service with no response. I then called customer service and after I was basically told by the person that answered the phone, that it was my fault (6 different ways) that my refrigerator stopped working (which was after I was told that I shouldn’t email but only call customer service-complete opposition to the website and to a card left by a service tech). One of the things I was told was that I should only be using 60%-80% of the freezer space. I asked her to tell me where that was written in the owner’s manual. She stuttered and stammered and then said (after telling me how she knew all these issues because she had worked there 11 years, and this was most likely my fault) that she got confused as to what service told her and what was in the manual. It would be false advertising to sell a 26.1 cu. ft. fridge but only be allowed to use 60%-80% of that space or it stops working, when a person actually uses the space that was purchased. After so much time on the phone, I got put on the emergency schedule, which was 5 days out. After service checked it out, I was told a part had to be ordered and it would take 6 days. 18 days later, I called back (no one called or notified me), to be told the part was on back order until March. I asked what they were going to do until then, I got transferred two different times after the first person couldnt help. I was told that after 30 days that they would schedule a replacement. I asked that they send me documentation for that and I was put on hold (after a loud sigh and a very huffy “I will check to see if that information can be texted or faxed” after I had been told it couldn’t be emailed) and at an hour of being on-hold I hung up.I had asked to schedule the replacement appointment since I had been told already that the part wasnt coming until March, almost another 2 months. The customer service person (supposed customer service person) got very short and said they couldn’t do that until 30 days had past. This was after I asked her to confirm that I had to wait even more days because the order for the replacement part was made 5 days after the service personnel were out (12/17/19). They stated they ordered the part at that time, but in fact did not order the part until 5 days later - per the personnel that answered the phone on 1/4/2020. I sent the original email on the 13th of Dec. which was a day after my refrigerator went out. It is now the 5th of January 2020. So that all my food did not spoil I purchased an ice chest and after days of going back and forth to a station for ice I purchased a small refrigerator. In another week it will have been a month without the refrigerator. After spending about $2000 for a product that now doesn’t work and substitutions, so I don’t lose more, I am the one made to suffer even more and made to wait. This is in addition to receiving the worst customer service I have ever received. (I have spent time on the phone with Microsoft and Apple and in comparison, they were jewels.)

I had a Kenmore refrigerator about 10 years ago when my kids were younger and we had a Sears charge card and I had no problems with it at all. I cant recall why we got rid of it but it was a great fridge.

Its an easy to use appliance, and in all the years Ive had it and used it there have been no problems with its operation! It does need to be cleaned to keep working well, but its worth it to have such a great washer and dryer. It also had a lot of settings so you can safely wash delicate items or avoid shrinking your favorite shirt! Its an incredibly reliable washer and dryer system. Ive had to clean it out a few times, but its normal. Its also great at washing all size loads. Ive had large loads of towels, and each one had come out clean and then were able to dry easily.They can sit side by side or they can be stacked on top of one another. I have mine sitting side by side and arent too bulky and certainly arent an eyesore. Overall they look sleek, modern, and simple. My washer and dryer systems were an excellent value. For how well they work, how it looks, and how long they have lasted me I got a great value. It also was a good price for all the features they have like being front loading & having multiple washing and drying options.

I was searching for a site that demonstrated unclogging that drain that causes water to leak all over the floor on my Kenmore French door refrigerator w/ the bottom drawer freezer and I ran across this site. By the number of people that have had problems with this, you would think Sears would recall it. Maybe we should go in on a class action lawsuit. The refrigerator wasnt cheap and its really bad publicity for Sears, who usually does thorough testing before putting a product on the market. I dont know what happened but Im beginning to think I need to put this unit in the trash and go for something else. Its already ruined my floor.

The product dries everything very well. It has enough categories to cover all different types of clothes and fabrics. I have never had any problems drying blankets or loads of towels, let alone standard loads of clothes. It is very easy to use, just pick your setting and push the button. The sensors know how long your load needs and will set the timer accordingly. It also has a classic appearance that fits in with any laundry room. While the controls are modern, the body remains fully classical and never grows old. Also, it doesnt use that much electricity and will chime when the load is done. It does its job every time without fail. What more could you ask for in a dryer?

We’ve had to replace the same part (hub) 5 times within the last 3 years. It will not spin the clothes. Do not buy this washer. It is junk. Our second washing machine is many years old and we never have to repair it. This is going in the garbage.

I loved the style and color, it was a perfect fit in my kitchen. It also was very functional as I had enough room inside to store all of my food and beverages. I also loved it kept my fruit and vegetables fresh and was perfect temperature for my freezer foods. It froze my foods but did not over freeze them in which no freezer burn. Very easy to keep clean as I have three kids and a husband. The different compartments made it helpful to keep different foods separated and plenty of room for taller items, milk, soda etc.

It was good until it had to be replaced. It was one of my first refrigerators and it was nothing fancy. I got a side by side refrigerator the next time I got one but this one worked for many many years. It was a little small but still fully functional and it didnt take up too much space which is always good to have. I liked the big freezer personally because I eat a lot of frozen foods. Plain and white but clean and simple is how I would describe it. It had a good place to place magnets on the front and it wasnt nice enough that you were afraid of damaging it. I dont think I could have sold it to someone even in a garage sale but it served our purposes well which was primarily to keep our food cold or chilled.

Although it is just your basic dryer, it works well. It doesnt have the bells and whistles, it does do what it is intended for which is drying clothes. It was a dependable machine that never needed servicing. The machine is capable of holding a large load very easily. It will also easily handle small loads. It can handle delicates as well as heavy duty loads. Cant go wrong with this machine. Modern sleek lines. Looks nice in any home. I would highly recommend this machine for all your laundry needs. It doesnt get any better than this. All machines are costly. You get what you pay for. You can get cheaper machines but you would be sacrificing quality for saving a few dollars.

I have both washer and dryer. They last a long time, very well built. It gets your clothes cleaned and dried fast. I would highly recommend this brand. Very trustworthy. When I need to replace my washer or dryer I will buy from Kenmore.

Kenmore Dishwasher works great. I have no problem in all the years I have it. Its been 10 years and I only had it service once. Its so easy to use. I only used it once a week and my children also use it. The size of it fits all my dirty dishes plus pots. Sometimes I have lots of plates and pots that I thought would not come clean but when it was finished they were spotless. The dishwasher matches everything In my kitchen. Its stainless steel and so is my fridge and stove, and mostly it does a great job. After 10 years it really is a great dishwasher. I would recommend it to anyone.

This evening my elder father called to tell me that my mom set the oven to self-clean the day after Thanksgiving. She set the oven to self-clean and they went to bed. When they woke the next morning, the oven was very clean but now the stove top will not heat. I told them to unplug the thing until they can make sure that is not a hazard to operate. After all these complaints I am shocked to see so many customers having problems with the Kenmore ranges. My mother always bought Kenmore and when I bought my first and all homes since have been furnished with Kenmore and Whirlpool appliances. So sad to see that Sears is losing their special touch! Sears was always known for their customer service and customer satisfaction! Now with my parents thousands of miles away, I have to worry about their appliances blowing up.

Mold issues, smells like rotten eggs. Works great but still cant get that smell to go away, thats in the washer. Also had a pump go bad. The dryer seems to be doing great. Was in a class action lawsuit but think we lost. I hope they made these a lot better over the years. Mine was the first front loader out I think.

I really like the dryers performance. It works great. Its awesome. Its very helpful a lot. I like the way my clothes dry when I take them out. They feel really great. Its awesome. This dryer is the best and I love it so much. My dryer is very reliable. It dries my clothes very well and I like it a lot. I like the way my clothes come out nice and fresh. I also like my washer the way it washes my clothes to be honest. I love the appearance of my dryer. Its really great. Im glad that I bought it. Its a lifesaver. Great value to be honest... Its worth all the money I spend on it. I love it so much. I like using it a lot.

Uses low water and cleans well. The dryer dries fast and is very quiet. Easy to balance. The washer cleans very well with low spin rumble. I love this washer... great warranty and long lasting product. I have had mine for a few years and never had any problem with either even the paint holds up to many uses and loads. I like the appearance... its compact but yet big enough for large and extra large family laundry loads. Easy to read controls and a very hard and sturdy paint finish. After a lot of physical in-store research and online searches the was the best price around for this great washer and dryer combo. With the great warranty its even a better value.

These units are a separate matched pair, Kenmore Elite ref and freezer. I purchased these units in Jan. 2011 but didnt plug them until Sept. 2011 because I remodeled the kitchen. Neither unit worked properly. From the start, the freezer would not get below 22 deg. The repairs finally got the freezer working. The ref has never gotten below 39 deg. with temp control on 7. The compressor has been replaced, thermostat, the timer and then rechecked at another appointment but it still will not cool. On 24 Nov., it was 48 deg, on the 25th, 42 deg. Today it is 40. deg. I have had at least 7 or 8 appointments for these units. On Nov. 24, 2012, I had to purchase another Kenmore ref as a back up because I cannot depend on this unit, which I could not afford because I am on a fixed income (disabled). I talked to lemon service, 1 800 927 7836, today. Their service records are not accurate. One comment from the Tech repairman stated I didnt want any more service. This is not correct. He said he didnt know what else to do. I need to be contacted about more info. Please.

This was a great machine. It was simple to use, effective, and had fairly quick cycles. It is still in use with a family member, and still going strong. It did not require any repairs, and was still in great condition to give to someone else when I got a new one. It ran smoothly and efficiently. Theres nothing fancy about the appearance of this machine, but its simple and clean and serves its purpose. It certainly wasnt an eyesore. Kenmore tends to be more expensive than other brands. I have had a washers and dryers that were comparable quality and function but far less expensive. That being said, it is an established brand with a strong reputation.

I got the black model, and I love it - very shiny - only downside is that it does show spills and splashes a lot. Inside, it is very bright and clean looking. Overall, very slick! I have no complaints about the size, has more than ample space for a 3-4 person family - the freezer is more than adequate for two weeks of frozen goods - and while my fridge is usually very stocked, I dont run out of room! Fridge works fantastically - I set everything around the middle setting and havent had to adjust it too much. It stays cold and frozen - cleans easily - and hasnt broken down yet! Also, not overpriced and you get your moneys worth with this model!

I had a Kenmore washer and dryer that worked great. They washed and dried my clothes fast. They never left a stingy odor in the clothes. They were easy to use and they lasted a very long time. We are a family of 6 so there is always clothes to wash. We wash every other day. There is uniforms and regular clothes, my husbands worked clothes and every time we washed we had the same great results - clean clothes with a fresh scent. This brand is innovative, smart, energy efficient. Its a brand that I have recommended to my family and they got it and liked it also.

I love Kenmore appliances... They are efficient, reliable, long lasting, models to fit every budget yet doesnt affect the quality... Great product... My washer lasted over 10 years my dryer 11... I have a beautiful refrigerator that works perfectly.

Never had any problems. It was spacious, economical, and affordable. There was a good warranty on it and I loved the water and ice dispenser that was built into it. My first college apartment had a Kenmore fridge and even though it was part of a rental and was very old, it still worked very well. My parents also have a Kenmore and have no complaints.

I have had this Kenmore Elite Top Load washer approximately 2 years. The washer cost was on the high side but I thought I deserved a nice washer since I wash a lot of clothes. Immediately I noticed that the clothes didnt appear to get as clean as with other washers Ive used. The washer was constantly getting out of balance. There was a recall and a gentleman came to my house and did something to the washer to prevent the unbalance issue. The washer still gets out of balance constantly and again my clothes are not getting as clean as with my other washers. I wish Id saved my money and bought an older washer with an agitator or possibly side loader. I am very, very, disappointed with my purchase and will NEVER purchase another Kenmore item again.

Gets the laundry done. Parts had to be replaced twice. Takes longer to dry and wash. But it does what it does. Sometimes there are residues. It fits lots of clothes, jeans and towels. But it does leave soap residues sometimes, which kind of sucks. Its very simple and easy to use. All basic functions. Its basically load and select and start. Not very technical compared to others. Not a lot of buttons or knobs. Its worth it. Just like everything else, if you take care of it, it will last and be worth what its valued. It could be lowered since all these new and improved washers and dryers are coming out.

Overall the fridge has performed well. A couple of kinks: every so often it goes into Sabbath mode on its own and the ice comes out extremely fast. Other than that it performs admirably. The freezer space is always a little smaller than wed like, but the fridge space is more than enough for us. This has been something weve been mostly happy with. I think that the look or curb appeal is a selling point for this refrigerator. We loved it from the day we bought it in the store and have been happy ever since. We compared this refrigerator to many in its class and Kenmores pricing really was at or below what the other refrigerators cost. Definitely a selling point.

The Kenmore refrigerator was purchased because it was the best price among those that I looked at. It has lived up to my expectations as an extra backup refrigerator. We didnt want to spend an exorbitant amount on a extra refrigerator that would be out of sight in our garage. The store we purchased it from was running specials on several brands and the Kenmore seemed to be the best value at the best price. The refrigerator had what we needed to keep our overflow food and beverages cold as well as a little extra storage space for frozen items in the freezer section on top. It had a good bit of space for a standard refrigerator. However, the inside of the refrigerator sometimes took some clever maneuvering when we had large items we needed to put in it or more than the usual amount of food/beverages (when we were preparing for a holiday or entertaining). I wish the compartments and drawers in that refrigerator were configured a little more flexibly and usefully.

We purchased $10,000 worth of Kenmore Elite kitchen appliances, including a microwave. Within a few months after purchase, the handle began to corrode. It became worse and the coating is almost completely worn off. When I was finally able to call customer service, the microwave was outside of the one-year warranty. I had the worst customer service experience I have ever had with a company. I was on the phone 2 hours and transferred 9 times. No one would replace the handle unless I paid full price for a new handle or paid $250 for an extra warranty! Very disappointing - do not purchase Sears/Kenmore Elite.

This dryer works really well. It has tons of settings for various kinds of clothes, is easy to load and use. I was able to reduce my laundry time with this. It hasnt broken down at all on me yet, and I use it at least once every week. I would say this dryer is really built to last, and it shows. Solid and sturdy! Sleek, pretty and fits in with the other appliances I have. It is easy to see the status of your laundry, and I really prefer the look over the look of a top loader. Absolutely a good investment. Im really happy I saved up for this. Its energy efficiency has saved me a lot of money. My old dryer used way more electricity!

Only had the washer for 2 years and already broke... Water is leaking from underneath and a very very loud noise on the spin cycle that it sounds like the old wood roller coaster at Cedar Point... My first and last Kenmore product. Went out and got me a Samsung.

My Kenmore washer is very good. I wash up to 3 loads a day. Im very happy with my purchase. It cleans my clothes and Ive not had any problems. My washer is very reliable. From large, medium and small loads. Its the best washer that Ive owned. I would highly recommend this washer. Appearance of washer is very good. The settings are very easy to set. Overall it goes well with my appliances. Its a very nice washing machine. The value of my washing machine was very good. If you are looking for a washing machine to get the job done without being expensive get one.

I bought a Kenmore 30 gal water heater from Sears back in 11/19/12. Less than 2 years it failed twice on me. First time I was able to get it fix but I have to pay for the labor. Second time I have to call Sears technician and was told that I cannot order part directly from AO Smith, the manufacturer. I had to get Sears to come out to fix it. This is how Sears ripped off consumers by not letting customer to order parts directly from manufacture and the heater was still under 6 years warranty at that time. Ill never buy anything from Sears again.

It washes well and is efficient at getting stains out usually. It is not too loud also. I feel it is quite durable at the same time. I am quite satisfied with it. I have only had one breakdown in 6 years and had to call a repairman to fix it but for the most part I have no issues with my washer when I want to use it. It is not that stylish compared to some of the newer models out there especially the other brands but it is attractive enough that it can blend in with my home decor. It could be a little more appealing but it is okay. Considering the reliability of the machine and how long I have had it coupled with the reasonable price I paid I feel that this is a good value for what I spent.

I purchased a Kenmore Range in July 2014 and I am very disappointed with the range. My first complaint is concerning the design of the double pane window. With all the advancements made with cooking techniques, why has Kenmore not figured out how to prevent grease from seeping in between the double panel glass front. And most importantly, how do I clean it without violating my warranty? My second complaint is concerning the poofing sound the gas makes to maintain the heating level set on the stove. It annoys me greatly. Last complaint the electric ignition on the power burner does not work consistently. I called for service and the technician stated a new cap will be ordered and mailed to me; another visit may be necessary to take the stove apart to adjust the gas intake and there is nothing can be done about the grease seeping in between the double-paned glass panel.

I had a Kenmore refrigerator several years ago which lasted a very long time. It had several different compartments so you could squish this on many different levels which made it easy to organize and arrange things. The top shelf could be placed really far down so that you could place large jugs of water, soup pots or other crock-pot type of devices there with no problems plus you could fit even a large turkey roaster in there during the holidays. So, I would not complain about the spacing. The refrigerator itself was very quiet. I could barely tell that it was running. You could easily adjust the dials inside to change the temperature of the refrigerator or freezer. There was no frost build up in the freezer ever. I would suggest this to anyone.

There is a class action lawsuit for LG and Kenmore refrigerators sold on or before January 29, 2014. There is a specific list of models and serial numbers. The website I added later in the review has the list of models and serial numbers included. The lawsuit claims that certain LG Signature Model and Sears Kenmore Model Refrigerators contain a defect with the ice fan that is evidenced with: an IF error; low or no ice production; clogged ice systems, water leaking; the refrigerator shutting off on its own; loud motor sounds; or ticking and grinding that goes away when the refrigerator is shut off. The settlement provides: 1. Repairs, 2. Reimbursement for damages (food loss or property damage), 3. Warranty extension.Claims and Reimbursement: You can get a claim form at www.lgrefrigeratorsettlement.com (this is also the form for Kenmore refrigerators). The site has links on the left for more detail regarding the lawsuit. Complete the form and mail no later than April 11, 2015 to Clark v. LG Electronics, U.S.A., Inc. Strategic Claims Services P.O. Box 230 Media, PA 19063.In addition to having the issues described in the lawsuit, I also have stainless (is it really stainless) finish slowing eroding to brown spots on the lower freezer bin in my french door Kenmore Elite refrigerator purchased in Jan 2013. I am looking for other reviews/claims regarding the stainless finish coming off. Perhaps another class action lawsuit is in order. While the company can claim this is only cosmetic, I paid $2666.44 for this refrigerator and the brown spots are increasing weekly. I deserve a product that will last.We have purchased Kenmore products in the past with great results. I will NEVER EVER purchase another Kenmore product or buy from Sears again. This refrigerator is junk and shame on Sears for thinking the consumer should have to settle for the problems we are having. I am adding a copy of my receipt so I will be a Verified Buyer. I am also attaching images of the brown spots on the stainless. Pictures were hard to take due to lighting and position of refrigerator next to kitchen island.

Love the new technology of them especially being front load and having different settings and temperature controls and the use of less laundry detergent and the sensor with the dryer to adjust drying times so you dont need to use more power than you need to. Only complaint is how dirty the front load washer gets in the rim by the door. And also that the pedestal are not included in the price as a cheaper option. 249.00 a piece is way too much. But to get the height which is what I needed and why I wanted front load so we dont have to bend over cause as you age that gets impossible.

Kenmore 700 series washing machine top load with glass lid - DO NOT buy this washing machine! It doesnt put enough water in to wash anything. I tried to wash 5 pair of VERY dirty jeans and they still had clumps of mud on them. I washed a load of towels and the towels absorbed all the water that was dispensed, and the Tide Pod was not completely dissolved! Even using deep fill it will dispense only 3 of water into the tub. I can get it to fill 3 times dispensing 3 of water each time if I stand there and hit the deep fill button, open and close the lid and who has time for that. I am having Sears come and replace this piece of junk Friday!

I loved my old kenmore fridge, it worked great for many years! It had easy to use temp controls and plenty of space. The only reason I didnt buy kenmore when it was time to buy new was because they were out at the outlet.

Its a really great fridge. It works well and is easy to wipe down when it gets messy. Its the best fridge Ive owned so far. I would definitely recommend it for anyone looking for a good reliable fridge. It has a sleek look and is also easy to wipe now and the ice machine works great. The size of the fridge is great. Theres lot of room to put everything with space left over and lots of little spots for things like cheese and sauces. The fridge is very very nice on the outside. It looks modern. I love the stainless steel look. Its very classic and nice. Great for any kitchen. The value of the fridge is great. It has a good look so what else are you looking for. Its built very well. I like it very much so its worth the price I think.

My Kenmore fridge performed very well. It is always quiet and is very energy efficient. I would recommend this fridge to anyone that needs a reliable fridge. The Kenmore fridge was a bit on the small side for my size of family but is the right size for other families. It fits everything that it needs to. The overall appearance of the Kenmore fridge is awesome. It is beautiful to look at and very easy to clean. The black fridge hides fingerprints and always looks clean. The size of the Kenmore fridge is great for the price. It is a very good value for the appearance and size of the fridge. The black fridge is definitely worth the reasonable price that was paid for it.

Ditto Angie of Milton, Other on Aug. 4, 2014. This is the second time our glass shattered. Purchased the oven in 2010 (new home). First glass shattered Dec 2012. Glass replaced by A&E certified tech. August 2014 - second event of glass shattering. Waiting to hear from Sears.

$1000 Kenmore Pro 89393 microwave stopped working 4 months after warranty expired. Kenmore and Sears WONT do a thing about it!! Purchased nearly $6000 in appliances and they will NEVER get my business again!!

I bought this washer 6 years ago. It has worked just fine until about 6 months ago. Suddenly, it started taking longer and longer to finish the cycle. Then, occasionally, it wouldnt spin the clothes and I would have to run the separate drain and spin cycle. Then, it suddenly wouldnt even do that. I called Sears. My intention was to find out what it would cost (because it was out of warranty) to replace the brain, including the labor and repair call. Instead of giving me the quote I asked for, she convinced me to buy a 1-year service policy for somewhere around $350.00 explaining that if it was the brain, it would be considerably more than that. Then, came the clincher. If they couldnt repair it, I would be given a voucher toward a new machine. Sign me up! Guess what? Not. They came out and put in a new brain (this took a total of 4 weeks), then 2 weeks later it started the whole cycle again, only quickly this time moving into not spinning at all. I called for another repair order. They couldnt get me in for another week and a half. In the meantime, I kept working with the washer trying different cycles and stuff until I got it working again. Guess what? Now, since it wont malfunction in front of them, they have deemed it my fault! According to them, its because Im running unbalanced loads and using too much soap! After 6 years of successfully using this machine, apparently, Ive lost my mind! I am so frustrated I could spit! So, my solution is that I will call them each and every time it fails, and make them come out until my 1 year is up. Then, I will buy a new machine and it will not be from Sears! Im closing my account with them and after 30 years of being a customer, Im done!

I bought all 4 appliances at one time, Kenmore elite top of line bottom freezer/ref, dishwasher, microwave and electric stove. Ive owned them for at least 4 years and had problems with all of them. I paid top dollar for junk. What put me to post my displeasure was the refrigerator. About 1 month after warranty expired I began to receive Er 1F messages. I read on internet to pull the plug and it will resolve problems. I did it several times a year since then and problem would resolve and come back again. Now its becoming more frequent and water is now leaking from ice-maker. Going to change fan and motherboard to see if it solves the problem. Dishwasher also top of the line which I had to change major part that failed which caused major flood/water damage to house. Lucky that was still under warranty at the time. I would not recommend this product to anyone. Buyers beware. I signed up to a class action suit regarding refrigerator problems couple years back but did not hear back from group filing lawsuit. Sears and Kenmore should stop selling these inferior products with the elite tag. I had a GE appliances that lasted for 10 years or more which was much cheaper and more reliable than these terrible products. No wonder they were pushing me to purchase extended warranty cause there was known problems with these awful appliances.

Its simple but amazing. The fact it helps, I use dishes a lot and it helps keep my kitchen 98% clean without the hassle. It helps me not have to wash them by hand. Im allergic to the soap. This dishwasher makes life so much easier for me and Im thankful for that. Im always on the go. Where my dishwasher is at is absolutely perfect. It fits in where its easier to put dishes in and still have room. Its by the sink so that makes sense. Its easy to maintain and keep going. I havent really had any issues with it but the few times I did, it was a easy fix but its very valuable. It works good and Im overall satisfied with my Kenmore dishwasher.

I really like Kenmore. We have had our refrigerator for over 10 years and it has not given us any trouble. But, because it is getting old it is starting to leak a little. So it might be about time to start looking into purchasing another refrigerator and I think we might purchase another Kenmore.

It never gave us a lick of trouble, the 8 years we had it. We got for a house warming gift, the seals were all tight up to the day we gave it to some less fortunate friends of ours. From the freeze to veg. and lunch meat trays did their job, the best aspect of the whole thing was the elec. bill never went sky high. We loved it, we went out and bought a side by side with water and ice dispenser. The freezer, cold storage for meats, veggies, and butter, and everyday grocery, racks were plenty spacious for a family of two, then came the little one. We had no problem with all the formula and all that comes with having a baby, plus plenty of room for my beer.The color was eggshell white, nice texture, easy to clean even with smokers in the house. It fit right in with the cupboards, style and got a lot of compliments on it, who would of thought a ref. Even though we got IT FOR HOUSE warming gift, I would see our model or close to it that it would be very affordable for our budget, we had just bought a new vehicle, so if we had to buy we could of, it was very reasonable.

In ten years weve never had a issue. We bought our Sears Kenmore dishwasher about 10 years ago and we also purchased and have maintained the extended warranty. We take advantage of the annual maintenance visit from Sears and to this day, weve never had a single complaint or issue with the machine. It still works like new. Its why Sears is the first place we go and Kenmore brand are what I look for whenever I need a new appliance.

First experience at the newest kind of front load washer. Couldnt believe it was so quiet. However, it took me a while to accept the fact that I saw no water or sloshing in the window of the machine. Somehow it gets the clothes clean but it is still magic as to how.

Turn knobs are easy to use and cant complain about the looks of the washer. I liked the smooth surface look and feel. Its a basic washer and has very good value for what you get, just would never buy one again and I would not recommend buying this washer due to all the issues I had with mine. I had the washer drum break down at least 2x while I owned. Had issues with manufacturers warranty. This washer is not reliable. Stay away. I would purchase a completely different brand. Never good experience with any Kenmore appliances.

The Kenmore was quiet, kept cool, and was separated into convenient compartments that made food preservation safer, and preparation faster. The freezer compartment worked which was the main complaint with my old unit. It had a great deal of storage space. I was extremely satisfied. However, I would like to have the door shelves deeper to hold gallon jugs (milk, tea, etc). At the time it held only things like ketchup, mustard, other condiments, etc.

Would not recommend buying any appliance from Sears. Their support is crappy as is their product. Have had our fridge less than 4 years and it has already broke twice. Have spent over 700 on repairs for a 3,000 dollar fridge. Just finished talking to “service guy” who couldn’t find order with phone number and they can’t look up by customer name! Was calling to ensure right part was ordered since the compressor went out and I received a small wire copper tube only. After me having to do the footwork for him to find my order all he did was cancel the service call since the part wasn’t here! Sadly enough it’s no wonder Sears is going under.

I like the Kenmore refrigerators double doors, meat and vegetable keepers and ice maker. The refrigerator portion has 5 shelves, the freezer section has 4 and the freezer door has 5 shelves. I love the ice maker and the way the ice cubes are moon shaped and not clunky. I like the vegetable bin because it keeps the lettuce crisper and the tomatoes are not soft. Cucumbers are kept crisp for over a week as well. The meat keeper has a clip that can be adjusted up allow cooler air from the freezer to come into the meat keeper. The shelves are adjustable and this allows storage space to be used to a maximum advantage. I really like everything about the appliance, Thats why I chose it. Its been a great 30 years. I have always shopped at Sears for appliances and their service after the sale has always been great. It is easy to get replacement parts if you are lucky enough to have someone in your family who can work on appliances.

Defective and dangerous. Stove five years old. Walls of the oven suddenly retracted. Racks dont fit and they fall. It cannot be repaired, unless the oven is replaced at a big cost. I wont buy a Kenmore stove again, and wont recover to anybody. They are dangerous. There are a lot of people with the same complaint and Sears wont do anything about it.

My kids gave me a brand new dishwasher as a Christmas present bought from Sears. It stopped working after two washes and a technician came to repair it and told me that there was a shortage which wiped the whole electrical system. I contacted Sears and stated that this has to be malfunctioning at the factory and need to replace it not repair it. However, I am still fighting them. It is a horrible experience.

This dishwasher is quiet and thorough, and you can choose settings based on how dirty your dishes are and whether you want to use less water. Its a great machine. We can get all of our everyday use dishes into the dishwasher. We run it abut every two days when its just our three-person family. We cook and eat almost every meal at home, so it is pretty efficient. Its basic white. The buttons for the settings are easy to read. It fits in with the other white appliances in our kitchen. We like the white, because we painted our kitchen to match our tastes. It was neither the cheapest nor the most expensive dishwasher we looked at. It has done a good job for several years. We like that it has options for using less water and for a turbo zone where you can place items that need an extra blast of water for additional cleaning.