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Kenmore Appliances
Kenmore Appliances

Kenmore Appliance Repair

Their trusted performance continues to be awarded by those who know them best, the consumers who have welcomed Kenmore into their homes for over 100 years.


Dishwasher Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Dishwasher not cleaning 
Water Inlet Valve. The water inlet valve opens to allow water to enter the dishwasher. If the valve is clogged or defective, the dishwasher won’t get enough water to clean dishes properly. If the water inlet valve is clogged, replace it. Do not attempt to clean the water inlet valve—cleaning the valve could make it more likely to fail. 

Why Won't my Kenmore Dishwasher Drain? 
Drain Impeller. The drain impeller pushes water through the drain hose and into the garbage disposer or drain line. If the impeller is broken, replace it. 

Kenmore Dishwasher buttons not working 
Touchpad. First, confirm that the dishwasher display is working. If the display is still working, try pressing some of the touchpad buttons. If some of the buttons respond correctly but others don’t, it is likely that the touchpad is at fault. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.) 

Kenmore Dishwasher lights flashing or blinking 
Heating Element. The heating element heats up the water to operating temperature. If the water doesn’t reach the proper temperature after a set amount of time, a light on the control panel might start flashing. To determine if the heating element has burned out, use a multimeter to test it for continuity. If the heating element does not have continuity, replace it. 

Kenmore Dishwasher leaking 
Water Inlet Valve. The water inlet valve opens to allow water to enter the dishwasher. If the water inlet valve is stuck open, the dishwasher will continue to fill with water until the dishwasher leaks or overflows. If the water inlet valve is at fault, replace it. Water inlet valves are not repairable—if the valve is defective, you must replace it. 

Kenmore Dishwasher leaking from motor area 
Impeller and Seal Kit. First, try to determine the source of the leak. If the water is leaking from the motor shaft area, the motor shaft seal is likely defective. If the seal is defective, replace it. (Some manufacturers sell the seal independently of the impeller. Other manufacturers require that you purchase the impeller and seal together. Still other manufacturers require that you purchase the entire pump and motor assembly instead of the impeller and seal. It is usually more cost effective to replace the impeller and seal kit rather than the pump and motor assembly.) 

Kenmore Dishwasher won't start 
Door Switch. The door switch prevents the dishwasher from running while the door is open. If the door switch is defective, the switch will prevent the dishwasher from running even when the door is closed. To determine if the door switch is at fault, use a multimeter to test the switch for continuity. If the switch does not have continuity, replace it. 

Kenmore Dishwasher won't latch 
Door Hinge. If the door hinges are damaged, the door won’t be able to latch properly. Inspect the door hinges for damage. If a hinge is bent or broken, replace it. 

Kenmore Dishwasher dispenser not dispensing soap 
Bi-Metal. The bi-metal actuator is a metal loop which acts as a latch for the dispenser door. As electricity is applied to the bi-metal, it deforms and bends away from the latch, releasing it. If the bi-metal is burned out, it won’t release the dispenser door. To determine if the bi-metal has burned out, use a multimeter to test it for continuity. If the bi-metal does not have continuity, replace it. In addition, make sure that the dishwasher is getting enough water. If the water level is too low, the wash motor may not draw enough current through the bimetal, causing the bimetal not to bend enough to work properly. 


Dryer Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Dryer won't start 
Thermal Fuse. The thermal fuse is a safety device designed to protect the dryer from overheating. The fuse is located on the blower housing or at the dryer’s heat source such as the heating element on electric dryers or at the burner on gas models. The fuse should be closed for continuity meaning it has a continuous electrical path through it when good. If overheated the fuse will have no continuity meaning the electrical path is broken and the fuse has blown. A multimeter can be used to test it for continuity. Be aware that a blown thermal fuse is an indication of a restricted exhaust vent from the dryer to the outside. Always check the dryer venting when replacing a blown thermal fuse.  

Kenmore Dryer stopped spinning 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it. 

My Kenmore Dryer is Not Spinning 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it. 

Kenmore Dryer takes too long 
Air Flow Problem. If the vent is clogged or partially clogged, it will restrict the airflow through the dryer, substantially increasing the drying time. To ensure proper dryer performance, you should clean your dryer’s venting system at least once per year. 

Kenmore Dryer overheating 
Heating Element. The heating element warms the air before the air enters the dryer drum. If the element is partially shorted out, it may produce heat continuously, even if the dryer has reached the proper temperature. When this happens, the dryer gets too hot. To determine if the heating element is at fault, use a multimeter to test each terminal for continuity to the case. If the heating element has continuity to the case, it is shorted out. If the heating element is shorted out, replace it. 

Kenmore Dryer won't stop 
Air Flow Problem. If the vent is clogged or partially clogged, it will restrict the airflow through the dryer, substantially increasing the drying time. To ensure proper dryer performance, you should clean your dryer’s venting system at least once per year. 

My Kenmore Dryer is not heating 
Thermal Fuse. The thermal fuse is a safety device designed to protect the dryer from overheating. The fuse is located on the blower housing or at the dryer’s heat source such as the heating element on electric dryers or at the burner on gas models. The fuse should be closed for continuity meaning it has a continuous electrical path through it when good. If overheated the fuse will have no continuity meaning the electrical path is broken and the fuse has blown. A multimeter can be used to test it for continuity. Be aware that a blown thermal fuse is an indication of a restricted exhaust vent from the dryer to the outside. Always check the dryer venting when replacing a blown thermal fuse.  

Kenmore Dryer tripping breaker 
The Circuit Breaker is Weak. Over time, circuit breakers can weaken. If the circuit breaker is weak, it may trip too often, even if the amperage draw is below the limit. If you have already checked all of the potentially defective dryer components, consider having an electrician replace the circuit breaker. 

Kenmore Dryer makes noise 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor. Over time, the drive belt can become frayed or otherwise damaged. If the drive belt is frayed or damaged, the dryer will be noisy as it turns. Inspect the drive belt for signs of wear. If the drive belt is worn, replace it. 
 


Gas Grill Repair

The Grill Won’t Turn On
Whether your grill has a push-start igniter or is battery powered, there might come a time when your grill isn’t turning on or heating up like it used to. A grill that is battery operated sometimes needs a simple battery replacement. However, those with push-start igniters that won’t generate an initial spark could either mean that the igniter is clogged, it has a faulty button, or it needs a wiring repair. If it’s just a clog, you can easily find the affected igniter by removing the cooking grates to inspect the burners and clean them if needed. If it seems that the problem is button or wiring related, then you might need to contact a service technician to get these parts replaced. 

The Flame Won’t Stay Lit
If your grill is turning on but the flames repeatedly extinguish, it could be caused from one of three common issues. First check and make sure that the grill is preheated properly and ready for a flame. Then, ensure that the tubes that connect the burner to the control valve are positioned directly over the valve orifice. Finally, make sure those tubes are clean, clear, and free of blockage. If the flame still remains in its stubborn ways, the igniter itself might need repaired or replaced by a service technician. 

The Grill Produces Black Smoke 
When your grill is producing a massive amount of smoke, especially black smoke, this usually means that it’s time for a cleaning. Excessive build-up of grease on your grill will not only smog out your kitchen, but it can also create a toxic black coating on your food. If black smoke is what’s holding back your grilling efforts, give it a good cleaning beforehand then preheat the grill for 15 minutes. This will help burn off any unwanted residue from previous use. If you are still seeing that ugly black smoke after cleaning, check and clean the venturi tubes and air shutters to make sure that it is producing a proper gas-to-air mixture. 

The Grill Is Making Strange Noises 
It’s common to hear a strange humming noise come from your grill. This sound is usually a result of environmental factors, such as air temperature, pressure or humidity. Sometimes humming noises can even mean that the gas tank is low or too full. If you are noticing that your grill is making unusual sounds, it’s important to first check your grill for any leaks. If the grill is leak-free, it could just mean that an air bubble is trapped in the gas hose. Your owner’s manual will most likely contain instructions on how to purge the hose. If the humming noise accompanies the alarming smell of propane, it’s time to turn the grill off completely and call a service technician for a professional inspection. 

The Flame is Yellow or Orange 
This problem is similar to that of black smoke, as it’s usually a result of a clogged venture tube. It would be beneficial to check the control valve and the tubes for any obstructions that might disturb the flow of the fuel. If you find that the tubes are just misaligned, you can easily adjust them by following the instructions in your owner’s manual. 

The Grill Cooks Food Unevenly 
The main culprit for a grill that cooks unevenly is a blocked burner. It’s very common for excess drippings to clog the ports along the sides of the burners. Check around the burners to ensure that they are producing a flame and use a wire brush to remove any deposits and promote a normal gas flow. 
As with all commercial cooking appliances, it’s important to make sure that you are always practicing safe habits when troubleshooting a malfunctioning grill. Before inspecting any of these common issues, be sure that the tank valve is turned off, the grill is disconnected, and completely cooled down. 

SOURCE: cpsohio.com


Microwave Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

My Kenmore Microwave is Not Heating 
Diode. The diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food. If the diode burns out, the magnetron won’t receive enough voltage to operate, preventing the microwave from heating. When the diode fails, it is often visibly burned out. Inspect the diode and if the diode is burned out, replace it. If inspecting the diode proves inconclusive, test it with a multimeter that uses a 9-volt battery or put a 9-volt battery in series with the diode. When the leads are reversed, the diode should only have continuity in one direction. (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the diode.) 

Kenmore Microwave not working 
Line Fuse. If too much current passes through the microwave circuitry, the line fuse will blow. If the line fuse blows, the microwave won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. If you don’t resolve the underlying issue, the new fuse will blow too. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the line fuse.) 

Kenmore Microwave light bulb not working 
Light Bulb. The light bulb itself might be burned out. Replace the light bulb before replacing any of the parts associated with the light bulb 

Kenmore Microwave shuts off after a few seconds 
Door Switch. A door switch might be failing intermittently. Check each of the door switches for signs of overheating, arcing, or burning. If you don’t see any obvious signs of failure, use a multimeter to test each switch for continuity. If any of the switches is visibly damaged or only has intermittent continuity, replace it. 

Kenmore Microwave turntable not turning 
Turntable Motor. Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it. 

Kenmore Microwave buttons not working 
Touchpad. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad. 

Kenmore Microwave display not working 
Main Control Board. If the display goes out partially, the display board is more commonly at fault. If the display isn’t working at all, either the main control board or the display board could be at fault. 

Kenmore Microwave turns on by itself 
Main Control Board. First, make sure that the touchpad is working properly. If the touchpad is working properly, the main control board is likely at fault. If the control board is defective, replace it. 

Kenmore Microwave is sparking or arcing 
Waveguide Cover. The waveguide cover might be damaged and shorting out. Try removing the waveguide cover and see if the problem resolves. If the waveguide cover is burnt or will not stay in place, replace it. 


Range Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

My Kenmore Oven is Not Heating 
Igniter. The igniter is the most commonly defective part for an oven not heating. The igniter has two main functions. First, the igniter draws electrical current through the oven safety valve to open it. Second, the igniter gets hot enough to glow and ignite the gas in the oven burner. If the igniter gets weak, it will fail to open the safety valve correctly. If the valve does not open, the oven will not heat. To determine if the igniter is defective, observe the igniter when the oven is on. If the igniter glows for more than 90 seconds without igniting the gas flame, this indicates that the igniter is too weak to open the valve. If the igniter is weak, replace it. If the igniter does not glow at all, use a multimeter to test the igniter for continuity. If the igniter does not have continuity, replace it. 

Kenmore Oven doesn't bake evenly 
Bake Element. If the bake element is burned out, the oven will only be heated by the broil element. This will cause the oven to heat unevenly. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the bake element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it.. 

Kenmore Oven broiler not working 
Broil Element. The broiler element may have burned out. When the broil element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the broil element for holes or blisters. To determine if the broil element has burned out, use a multimeter to test the element for continuity. If the broil element does not have continuity, replace it. 

Kenmore Stove heating element not working 
Surface Element Board. The surface element board has relays that regulate the power supply to the burners. If one or more of the relays fails, the surface element won’t work. If two or more burners fail at the same time, this indicates that the surface element board is likely at fault. If only one surface element won’t work, use a multimeter to test the element for continuity. If the surface element has continuity, the surface element board might be defective. 

Kenmore Stove burner won't light 
Spark Module. The spark modules provides power to each surface burner spark electrode. If the burner is produces a weak spark, or if the burner sparks intermittently, the spark module might be defective. Before replacing the spark module, first check the spark electrode and the spark wire. If the spark electrode and spark wire are not at fault, the spark module is likely defective. If the spark module is defective, replace it. 

Kenmore Oven temperature not accurate 
Bake Element. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Kenmore Oven light is out 
Light Assembly. If the oven light is out, the entire light assembly may need to be replaced. Often the light assembly components are not sold separately. 

My Kenmore Stove Oven's Not Working 
Bake Element. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Kenmore Oven not self-cleaning 
Door Lock Motor and Switch Assembly. During the oven's self-cleaning cycle, the door lock switch activates the door lock motor to prevent the oven door from being opened. If the door lock motor and switch assembly is defective, the oven door will not unlock once the self-cleaning cycle is complete. On most ovens, you can open the oven door by removing certain screws or panels. Check your owner's manual for further instructions. 


Refrigerator Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Refrigerator not cooling 
Condenser Coils are Dirty. The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. 

My Kenmore refrigerator water dispenser's Not Working 
Water Tube in Door is Frozen. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. 

My Kenmore Refrigerator is not making ice 
Freezer Temperature is Above 10 Degrees F (-12C). If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed. 

Kenmore Refrigerator ice dispenser not working 
Dispenser Control Board. The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. 

Kenmore Refrigerator not defrosting 
Defrost Control Board. The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective. 

Kenmore Refrigerator is noisy or loud 
Fan Blade. If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions. 

Kenmore Refrigerator defrost drain clogged 
Clogged or Freezing Defrost Drain. The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. If the defrost drain is frozen, thaw it out and ensure that the drain is clear of debris. 

Kenmore Refrigerator freezer is cold but refrigerator is warm 
The Evaporator Coils are Frosted Over. The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system. 

Kenmore Refrigerator leaking water 
Clogged or Freezing Defrost Drain. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris. 


Washer Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Washer won't spin 
Lid Switch Assembly. The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it. 

Kenmore Washer is making loud noise 
Bearing. The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing. 

Kenmore Washer won't agitate 
Agitator Repair Kit. If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. 

Kenmore Washer won't drain 
Drain Pump. Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump. 

Kenmore Washer vibrating or shaking 
Shock Absorber. One or more of the shock absorbers might be broken or worn out. The shock absorbers dampen the vibration of the washer tub. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure. 

Kenmore Washer fills slowly or will not fill at all 
Water Inlet Valve. The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires sufficient water pressure to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, try cleaning the screens inside the water inlet valve hose connection ports. If the washer still fills slowly, replace the water inlet valve. 

Kenmore Washer leaking water 
Drain Pump. The drain pump pumps water out the drain hose. If the drain pump is cracked or damaged, or if the bearings are worn out, the drain pump may leak water. The drain pump is not repairable—if the pump is leaking water, replace it. 

Kenmore Washer won't start 
Timer. The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity. 

Kenmore Washer won't spin or agitate 
Drive Belt. Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it. 


Water Heater Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Smelly hot water 
Certain water conditions cause a reaction between the anode rod and supply water, which results in hydrogen sulfide gas being dissolved in the tank water. The hydrogen sulfide gas emerges in the hot tap water causing a rotten-egg smell. Installing a less-reactive aluminum alloy anode rod and chlorinating the water supply system eliminates the rotten-egg smell in hot water. 

Water temperature too hot 
First, adjust the thermostat setting to lower the water temperature if the thermostat is set above 130 degrees. The 120-degree setting is standard. If 120-degree water is too hot for you to use, try setting the thermostat at 110 degrees. Next, check the thermostats. The upper and lower thermostats in an electric water heater must fit snug against the tank to properly transfer heat in order for thermostats to detect the water temperature correctly. To check the thermostats, turn off the power to the water heater and remove the thermostat access covers. Check the thermostats' positions and adjust the thermostat brackets if necessary to press the thermostats against the side of the tank. 

Water not hot enough 
Carefully adjust the thermostat setting if it's set below 120 degrees Fahrenheit. Adjust the temperature setting in small increments to avoid producing scalding hot water. You shouldn't need to adjust the temperature above 130 degrees. Setting the thermostat above 130 degrees can produce water that's too hot. Sometimes, you'll use up the hot water in the tank and you'll need to wait for the tank to recover before the water is fully heated. Consider replacing your water heater with a larger capacity model if your current model doesn't supply enough hot water to meet your needs. A 40-gallon water heater typically supplies enough hot water for a family of four with normal water use. 

No hot water 
For electric water heaters, check both house circuit breakers for the water heater. Reset the circuit breakers by shutting them off and then flipping them back on. A gas water heater will have a single circuit breaker. Reset that circuit breaker the same way-shut it off and flip it back on. If the electric water heater doesn't begin to heat after resetting the circuit breakers, shut the breakers off and press the reset button for the high-temperature limit switch on the upper thermostat of the water heater. If the water heater works for a while and then trips the high-temperature limit switch again, you'll likely need to replace a failed thermostat that's causing the element to heat constantly. 

Not enough hot water 
A failed heating element or defective thermostat could result in not having enough hot water. Examine your thermostats and elements and replace any defective components. A buildup of sediment in the bottom of the tank can also result in not having enough hot water. Shut off the electricity and water supply to the water heater and then drain the tank to flush out tank sediment. Refill the tank before restoring electrical power to an electric water heater to avoid damaging the heating elements. 

Pressure relief valve is dripping water 
Replace the pressure relief valve if it leaks and the water heater isn't overheating. If the water is overheating, the dripping could be because the overheating tripped the valve. Shut off the circuit breakers and check the thermostats and heating elements. A failed thermostat can cause the element to heat constantly, resulting in overheating. A heating element shorted to the metal tank or cabinet will also heat constantly and cause overheating. 

Water in the drain pan 
When you see water in the water heater drain pan, check for leaks at the water pipe fittings. Tighten the water pipe connections if necessary. Check the drain valve and temperature-pressure relief valve for leaks. Replace the drain valve or relief valve if they leak. For an electric water heater, check the heating elements for leaks when you see the water heater drain pan full of water. Tighten an element if it's loose. Replace a heating element if damaged.



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Product Reviews:

Kenmore is a great appliance. I really enjoy the self-defrost. The price wa
Kenmore is a great appliance. I really enjoy the self-defrost. The price was reasonable. I had the refrigerator for three years now and its not a problem so far. I would gladly recommend this appliance to a friend or family member. The good thing - If something to happen I have maintenance insurance.
Published: November 28, 2015
Sonya of Washington, DC
Source: consumeraffairs.com

Mine is a basic white dryer, not fancy, no step up, just a dryer, but its p
Mine is a basic white dryer, not fancy, no step up, just a dryer, but its perfect for me and my family. It looks like a normal dryer. Fits all my needs perfectly. I love it, it is simple and easy to use, even my teenager can understand. Also, I love the brand, very trustworthy. Even my older dryer, I wouldnt change a thing. Very dependable, quiet, excellent dryer. I love the buzzer feature that lets me know its done, also how it starts back up after a bit if I havent unloaded it to prevent wrinkles. It wasnt expensive, basic dryer, but its value to me is priceless. It makes life so much easier. To think of doing laundry at a laundromat makes me cringe, even hanging clothes outside makes me cringe.
Published: March 29, 2017
Marce of Newport, MI
Source: consumeraffairs.com

Sears Kenmore model 110.28002011. Same problem as the recall that occurred
Sears Kenmore model 110.28002011. Same problem as the recall that occurred on 12/18/2012. Recall number: 13-073. Same violent shaking. This is the exact same circumstances that occurred during the recall as report in recall #13-073. Washer purchased new in Jan 2013. I will never buy another appliance from Sears, not to buy and will tell friends and family and social media. Sears do not stand behind the product that they are selling... I will never buy another Kenmore not because of the problem but because of the lack of support behind the product. With all the complaints they received, neither Sears nor Kenmore stepped up to resolve this issue.
Published: September 8, 2015
Monica of Dallas, TX
Source: consumeraffairs.com

This washer is awesome. If you have seen commercials where they put filthy
This washer is awesome. If you have seen commercials where they put filthy dishes in to wash and find it unbelievable, you can believe it now. I tested it. It really works with this dishwasher. I give it a score of 15 out of a possible 10. Its that good. It is the perfect size. With a family of four we can start putting the dishes in at breakfast. Throughout the day we keep adding more dishes. You would think we would run out of room before dinner, that is not so. We still have room for the dirty dinner dishes. You wouldnt think that a dishwasher could be described as pretty but this one can. I got it in the silver or chrome color and it matches the refrigerator and the oven and stove. They all look really pretty next to each other. It is definitely worth every penny I spent on it. It wasnt very expensive at all. There were other brands that did the exact same thing but were more expensive. It turned out to be a really good value.
Published: August 10, 2016
Leah of San Antonio, TX
Source: consumeraffairs.com

Kenmore appliances are excellent. Ive had my Kenmore dryer for 15 years and
Kenmore appliances are excellent. Ive had my Kenmore dryer for 15 years and its still running fine. Never had any problems with it. I also had a Kenmore washer that lasted for 12 years and it was running fine when we decided to replace it for a newer model with more features.
Published: November 2, 2015
Candace of Surprise, AZ
Source: consumeraffairs.com

We never expected to wash dirty dishes as we always pre-rinsed them but the
We never expected to wash dirty dishes as we always pre-rinsed them but the dishwasher worked well and was relatively quiet and never broke down. The dishwasher held all our dishes and we never ran it everyday but rather about once a week for two of us. The dishwasher can hold a large load if it is filled properly and does a nice job on the dishes. We never put dishes that had food on them in the dishwasher and never expected it to clean food that was caked on. Our dishwasher was white and looked sleek and fit perfectly with the rest of the white appliances in the kitchen. Clean and smart is how I would describe it. Based upon our experience with the dishwasher, we received good value from it and the way it performed. It was not the most expensive model we could have bought but it was a model that we felt gave us more bang for our buck.
Published: December 11, 2016
James of Conroe, TX
Source: consumeraffairs.com

My washer has been running well for 5 plus years. I washed several loads of
My washer has been running well for 5 plus years. I washed several loads of laundry and it always got my clothes clean. I try to stick with medium sized loads. I can get four pairs of jeans and several shirts in mine. Also, I like the simplicity of it, theres nothing too confusing. You have a simple knob and controls. White is the traditional color. I am very happy with my washer. It definitely is worth what I paid for it. It gets the job done. I would recommend this type of washer to anyone.
Published: April 11, 2017
Stacy of Cumberland, MD
Source: consumeraffairs.com

It worked well. It was of the low end models but worked amazing. There was
It worked well. It was of the low end models but worked amazing. There was little to not be happy with except it wasnt a fancy fridge and small freezer space but overall was a very good fridge.
Published: November 16, 2015
Michael of Medford, OR
Source: consumeraffairs.com

I had a Kenmore refrigerator for over 25 years. It was the best one I have
I had a Kenmore refrigerator for over 25 years. It was the best one I have ever owned. Any Kenmore appliance will last for years. It is the best you will ever own if you purchase one. I never had to replace any parts or have any repairs done to it. It just kept working and working. It was big enough to hold anything I ever needed it to hold. Kenmore refrigerators may cost a bit more than other brands, but it is well worth the extra money because it will last what seems like an eternity.
Published: November 11, 2015
Cheryl of Gordonville, TX
Source: consumeraffairs.com

I like Kenmore because it’s made by Sears and this white, wide top, side
I like Kenmore because it’s made by Sears and this white, wide top, side by side, frost free refrigerator is next day free delivery. Its with a 10 yr warranty which is the best deal Ive seen in years.
Published: March 6, 2018
Frances of Tucson, AZ
Source: consumeraffairs.com

It did the job fine, I got what I needed out of it but it was in my apartme
It did the job fine, I got what I needed out of it but it was in my apartment. The space of it was decent enough and I dont have much complaints. Looks-wise, it was also cute. Not huge but works well for 1-2 people. I think that it worked fine for the apartment that I was in but not for a small family. I personally had to upgrade mine to fit the amount of people living in the home. It was not a bad looking refrigerator and I personally would use it again if it was just me. There is nothing wrong with this fridge looks-wise or use-wise. Not a bad value at all, it got me through what I needed it for! I honestly would recommend it to other people who are looking for something pleasing and useful but affordable.
Published: March 13, 2016
Brittany of Anchorage, AK
Source: consumeraffairs.com

To prepare for Thanksgiving, my wife ran the cleaning cycle on our Kenmore
To prepare for Thanksgiving, my wife ran the cleaning cycle on our Kenmore range. The front glass cracked. She called Sears, (couldnt talk to anyone who spoke English) repairman says he has seen it before, but it is not a manufacturers defect and we have to pay. This is crap! Please someone help, we are retired and havent got this kind of money.
Published: November 21, 2014
quentin of Overland Park, KS
Source: consumeraffairs.com

This was a very dependable dryer. Dried clothes quickly and lasted for year
This was a very dependable dryer. Dried clothes quickly and lasted for years with no problems. It had to be serviced only once all the years we owned and would highly recommend in the future. It worked reliability everyday it was needed. It helped raise three girls and kept their clothes bright and fresh many years. I was sad to see it leave when it was replaced. The dryer looked very good and its paint and looks did very well even though it was in a damp basement on a cement floor. I would recommend this unit to anyone. This dryer was a great value. I wish they still made them as well as this one was. I dont remember what paid but we received many years of service from this dryer.
Published: April 7, 2016
Don of Ocheyedan, IA
Source: consumeraffairs.com

I needed a smaller refrigerator from todays giants as it needed to fit into
I needed a smaller refrigerator from todays giants as it needed to fit into the space designated for a refrigerator. I like that the freezer is on the bottom. What I dont like is that a piece broke off a few years ago and it doesnt shut properly all the time. Probably could get it fixed. Also, bottom freezer is huge but gets messy when looking for items. Love having ice!
Published: September 2, 2019
Lora of Tracy, CA
Source: consumeraffairs.com

I have had numerous dryers with parts going out all the time. Once I had a
I have had numerous dryers with parts going out all the time. Once I had a Kenmore I never had to worry about my dryer and I had a six person household. My Kenmore is the best dryer that I have ever owned. I had a household consisting of six adults. Of the six three were female who in my opinion never gave my Kenmore dryer a break. Now through thousands of cycles it is still dependable. Drying time is not long either. Simple. Very basic design but very durable. The controls are not hard to understand and I still love front load dryers. Worth its weight in gold. Its a very affordable dryer and I was actually shocked that a dryer in this price range works as hard as mine works. Easily worth much more.
Published: November 2, 2016
Richard of Church Point, LA
Source: consumeraffairs.com

Gets all the dirt out and leaves clothes smelling fresh. No pre-wash is nec
Gets all the dirt out and leaves clothes smelling fresh. No pre-wash is necessary. Just throw in dirty clothes and let the machine do the work. All you have to do is pop the clothes in the washer and let it do all the work. Clothes come out clean every time and very quickly as well. Appearance is very sleek and very modern looking. When looking at the washer you expect it to work well, and work well it does. The appearance fits in my house and looks awesome. A little pricey but what would you expect with a brand new washer. It is definitely worth the price. Dont let the price be the deciding factor for this washer.
Published: June 10, 2016
Kristen of Grand Junction, CO
Source: consumeraffairs.com

We have never had any issues with our Kenmore refrigerator or our washer an
We have never had any issues with our Kenmore refrigerator or our washer and dryer. Their products are very reliable. Technical support is always available and the products last a very long time. It fits everything that we need it to and space is never an issue. I have 3 kids so were always stocked up on food which is fresh and frozen. It looks very modern. Their products are always of a modern look and style. They definitely keep up with the times. The value is always more than worth it. The products hold up over time and I would match them up against any other on the market from fancy to run of the mill.
Published: June 11, 2016
John of Oak Park, MI
Source: consumeraffairs.com

This is a nice washer. Works well, uses less water and it gets all my cloth
This is a nice washer. Works well, uses less water and it gets all my clothes clean. Different settings to use, including a short wash. Saves electricity. This washer is really easy to use. Have had it for a while and never had any problems with it. Can not complain about anything. It fits a whole queen bed set, including comforter, sheets and pillow cases. Does a great job cleaning clothes even when loaded fully. Towels are usually heavy so I was worried filling the washer up all the way, but this washer can deal and clean everything. I wash hot. They come out very clean and are soft after drying. I do not need to use extra detergent, just the recommended amount of liquid, or pods. It does look nice. If dust gets on there I can easily wipe it clean with a damp cloths. Color is white but not really bright. Love the front load. I ordered this item online and used a coupon code and a rebate site, so I received a discount on it. I did not overpay and I am happy I got such a good deal on this washer.
Published: July 21, 2016
Beate of Lumberton, NC
Source: consumeraffairs.com

We bought our Kenmore refrigerator about 10 years ago and it has been very
We bought our Kenmore refrigerator about 10 years ago and it has been very dependable. It has always provided the service that we hoped it would so I would definitely recommend it to other members of my family and friends.
Published: November 21, 2015
Rob of Winona, MN
Source: consumeraffairs.com

I sent an e-mail a couple weeks ago with no response, so I contacted Kenmor
I sent an e-mail a couple weeks ago with no response, so I contacted Kenmore yesterday regarding the self-cleaning of the gas range which left spots on the bottom of my oven. I did everything the manual stated to do and also took out the racks and self cleaned them myself. The representative on the phone told me to put a hot cloth with white vinegar over the area, and then I may have to rub the area, if that didnt work to take a razor blade and lightly go over area and the spots would be removed. After trying both methods neither worked. I phoned again and another representative told me she could have a tech come out the following day but it would cost me $75.00 or $39.00 a month to cover all appliances in the house. I told her absolutely not and informed her that I would not be purchasing anymore Kenmore products. Then out of curiosity I wondered how much the part would cost just to replace it and after researching on the internet the part was $60.00. So therefore I would have had a tech come out for $75.00 then probably charge me at least $100.00 for the part and to replace it, what a rip-off. Other customers please do research before falling for this scam.
Published: May 18, 2016
Alicia of Orlando, FL
Source: consumeraffairs.com

After 7 months from the Kenmore 3 year warranty, the washer is rapidly rust
After 7 months from the Kenmore 3 year warranty, the washer is rapidly rusting and chipping, on the top and under portion, in-between the detergent cup and bleach cup. The warranty for cosmetic was 3 years. When the tech came out to the house, he stated and proceeded to put in writing to Sears, this was not covered. The tech took pictures to back my complaint. The pictures never made it attached to the service order that Customer solutions department had received. The Customer Solutions representative, located in the Philippines, proceeded to tell me, I was not covered. The representative told me, he was only there to take my information; the representative CONFIRMED, Sears is aware of the problem and is NOT doing anything about the problem for their customers. Customer Solutions, DID NOT offer any type of solution.Every appliance in the house has been a Kenmore product; I put in a complaint, and of course, still waiting to get a return call. I expected Customer Solutions to have been in the United States. So very disappointed and irritated. Not looking for a brand new washer----just the replacement portion for the top. Because, Sears knows there is a problem.
Published: December 1, 2019
Mariann of Trenton, NJ
Source: consumeraffairs.com

Kenmore is reliable, long lasting, and does what I need to get done with no
Kenmore is reliable, long lasting, and does what I need to get done with no problems. They are quite possibly the best washers and dryers I have ever owned. Quiet and efficient, well made and durable. I have owned my set of Kenmore washer and dryer for a good while now. They are very reliable and in my opinion well worth the price and are very well made. Kenmore is modern looking and high quality. They also can be bought in colors from what I understand to match the decor that you would want. Streamline design and a perfect fit in my home. The high quality is well worth the price which is reasonable of the Kenmore washer and dryer. The price for what you get a really great value from a top brand.
Published: August 31, 2016
Rick of Opelika, AL
Source: consumeraffairs.com

We purchased our house from the original owner and have had nothing but pro
We purchased our house from the original owner and have had nothing but problems with the oven racks. They never used the oven, so were unaware of the problem. It is Model # C 970-418232, Serial # NF70817966. We have had the racks fall in the middle of baking something NUMEROUS times, finally with one incidence causing a serious burn. This is unacceptable! I have read that others have had the same issues, but there have been no resolutions as of yet. It is not under warranty anymore, and I dont think that this should be called a warranty issue, but should be recalled due to the risk of VERY SERIOUS burns, items breaking when rack falls, etc!!! We should be able to SAFELY use ANY of our oven racks on ANY of the shelf levels! My mother has also been burned by our oven, and my children are forbidden to use it! Has ANYONE been compensated for this problem? Has Sears ever replaced any of the racks and given the owner the correct size? I look forward to hearing more about this from other owners, and would love to hear back from Sears! This is an EXTREMELY DANGEROUS problem that needs to be fixed!
Published: December 15, 2014
gayleen of Angus, ON
Source: consumeraffairs.com

The performance on it is beyond excellent on it. Ive never had issues with
The performance on it is beyond excellent on it. Ive never had issues with it and I have had it quite awhile. At first I was sketched about it but Im glad I listened to my daughter and bought it. The size is very very very very spacious. I love this fridge so much, it is so so so cool. In the future I am in hopes that I can buy another one or convince someone to buy one just like mine. The appearance looks so good I love love love love love it. I bought this product awhile back and in my opinion it still looks brand new. For the price I myself paid the value is excellent. The value is very well kept up and whoever made this product really put their heart into it.
Published: November 9, 2016
Pamela of Kansas City, MO
Source: consumeraffairs.com

My Kenmore range was purchased in 2010 and since then, the outside glass on
My Kenmore range was purchased in 2010 and since then, the outside glass on the oven has blown out twice, once when the oven had not even been used. The most recent incident was Nov. 15, 2014. The oven made a loud popping noise then glass shot out everywhere. The model is 790-92803010. Sears was no help and refused to view this as a safety issue when this happened the first time in June of 2012, so I contacted the Better Business Bureau and was eventually reimbursed for the cost of new glass on the oven. How could this possibly happen again? I dont see a recall on this oven and suspect there is something wrong with the seal on the door. Thanksgiving is in less than two weeks and I have to cook for 15 people!! I am disgusted with the service and this product. Furthermore, the ice make is not working on my Kenmore Elite refrigerator.
Published: November 17, 2014
Franci of Sherrill, NY
Source: consumeraffairs.com

Weve never had any problems. Easy to clean and organize. Great size for the
Weve never had any problems. Easy to clean and organize. Great size for the price and very energy efficient. Both light bulbs last a long time. It is more than adequate for our needs. It is also adjustable to make the shelf space for different sized items. Its so perfect for our family. Its very basic and white. It looks like a normal refrigerator and fits in with the decor of our apartment level kitchen. The rectangular shape fits well. It was reasonably priced and does the job. It fits our budget and lifestyle well.
Published: October 25, 2016
Rhi of Quincy, MA
Source: consumeraffairs.com

I am now using a Kenmore refrigerator. It is a side by side model. I have h
I am now using a Kenmore refrigerator. It is a side by side model. I have had it for a few years and have not had any issues. I love how I can control the temperature with a slight tap and it works quickly. The only problem I have had is with the shelves inside the refrigerator. The shelves break and crack so easily. I hate that I had to replace them so soon. They should have lasted longer without cracking. Why should I have to replace them so soon. I expected them to last longer than a few years. I am displeased with the shelves.
Published: November 11, 2015
Zee of Newark, NJ
Source: consumeraffairs.com

Fridge, Freezer, and ice maker all work wonderfully. We havent had any prob
Fridge, Freezer, and ice maker all work wonderfully. We havent had any problems with it except for the ice getting stuck once. It fixed itself. The Fridge part is a great size. The freezer is a little small for how much frozen food that we buy, but we have a mini-freezer for what doesnt fit in the main freezer. Fridge is nice looking. Its sleek and well put together, a great addition to our kitchen. I would recommend the look for most kitchen styles. We got our fridge for a good price for how well its worked and how great it looks. Im super happy. Would recommend for people searching for a good deal.
Published: February 24, 2016
Lynzee of Loogootee, IN
Source: consumeraffairs.com

I bought a top of the line front loading Kenmore washer with Steam. I had i
I bought a top of the line front loading Kenmore washer with Steam. I had it exactly a year and two days when I had to call a repairman because it was leaking water all over my basement. He said it was because the door was not closing completely and sealing; so, the water is leaking out. I told him that it was not coming from the front of the washer. He did not agree. The clothes that remain in the machine overnight come out smelling like mold wicked bad! The water is now pouring out of the washer and causing mold to grow all over my basement! I called for repair and they want to charge me $89 to come to my home and more for parts and labor! This machine is the biggest piece of junk I have ever owned and that is saying something! I stupidly trust that the companies that my parents believed in are the same today as they were when I was a kid. We had Kenmore washers and dryers for 10 years before having a problem with 8 people living in the home and doing their laundry!! UNBELIEVABLE!! Never, Never Again!!
Published: May 3, 2016
Beth of Dennis Port, MA
Source: consumeraffairs.com

It does get things clean, but sometimes theres water stains left on it. Or
It does get things clean, but sometimes theres water stains left on it. Or discolored plates that have to be washed AGAIN. Other than that, I am satisfied with the product. However, I would like a more powerful one, one day. The size is great. A bigger one could be amazing! But, I wont lie, Im pleased with the current size. :) It gets pretty much all my needed dishes cleaned within one load and nothing left over! Its okay. Its pretty boring and standard looking (but, I guess since it mainly does get the job done, how can I complain? LOL!) But Id love a shiny one that is a beautiful black or silver...it would match my other appliances much more! It does the job, it gets everything pretty dang clean. I am happy about that, at least! It does what it claims to do and I plan to buy another Kenmore the next time I shop for one!!!
Published: August 9, 2016
Jennifer of Forest Grove, OR
Source: consumeraffairs.com

The product is amazing. I bought the freezer over 10 years and is still eff
The product is amazing. I bought the freezer over 10 years and is still effectively working so good. I order it and it came very well. It was easy to setup and I was amaze how wonderful it was. The two side of the freezer was great. Keep my foods from spoiling and helps me a lot.
Published: December 16, 2015
Ming of Chicago, IL
Source: consumeraffairs.com

Dries clothes quickly, can dry large loads, has different settings for vari
Dries clothes quickly, can dry large loads, has different settings for various types of fabric, aesthetically pleasing. I bought the washer also. Would highly recommend both appliances. I have had my machine for two years - use it twice a week at minimum - and have never needed to have it repaired. Fits large loads comfortably and dries quickly. We have even used it for heavy blankets and comforters with no problem. Very pretty! Does not look like your typical washer or dryer. My husband jokes that for what it cost him we should display it in the living room and watch it instead of the television. :) The set was a little pricey, but we make that up in lower electricity bills, having enough room to do large loads instead of two medium loads and there have been no repair calls needed.
Published: July 28, 2016
Marybeth of Fort Lauderdale, FL
Source: consumeraffairs.com

Purchased a Kenmore model # 153330220 water heater that quit after 48 month
Purchased a Kenmore model # 153330220 water heater that quit after 48 months. I called our local gas company and the service man stated the burner was cracked. The water heater came with a 6 year warranty. When I inquired with Sears about warranty repair, Sears stated the warranty only covered parts... no labor. I was told a service call would cost me $79. When the service man came, he stated the burner was cracked due to an excessive amount of dust in the burner area. I put my hand in the cavity and rubbed my finger on the bottom of the cavity. No dust on my finger. Cannot see any dust on bottom of cavity. Service man refused to repair under warranty, says we didnt keep dust away from burner assy. Gave me an estimate to replace the burner assembly for $828. I paid $420 for this water heater brand new... Why would I now pay $828 for repairs? I cannot believe that Sears would put their name on this water heater, since its junk. I will never buy another Kenmore product again!
Published: March 13, 2017
John of Hercules, CA
Source: consumeraffairs.com

It is reliable and really cleans the clothes and dries them quickly. I dont
It is reliable and really cleans the clothes and dries them quickly. I dont have to keep the clothes in the dryer very long because the spin cycle of the washer is so thorough. When I put detergent in the washer, it does not cause over sudsing so my clothes dont feel sticky as if soap was still in them. There are many options for washing and drying and even just fluffing them or keeping them from getting wrinkles. As a result, I dont have to use as much fabric softener as I did with past appliances.
Published: January 6, 2016
Sandra of Sharon, MA
Source: consumeraffairs.com

The appearance of this appliance was just OK, but its long lasting so the v
The appearance of this appliance was just OK, but its long lasting so the value was satisfactory for the amount paid. It had multiple settings which was very nice. It functioned very well and was not loud. It solved the dirty clothes issues and it never destroyed clothing. You could also add ANY kind of cleaner to it. The machine was not complex and just needed modernization, but all in all it did the job it was supposed to do.
Published: March 26, 2017
Linda of Mchenry, IL
Source: consumeraffairs.com

I had a Kenmore top loading washer with a dryer for about 10 years before t
I had a Kenmore top loading washer with a dryer for about 10 years before the washer died. Both units were great and without issues. Our replacement washer/dryers were also Kenmore. Both front loading machines. Still love them!
Published: October 10, 2015
Patricia of Las Cruces, NM
Source: consumeraffairs.com

I purchased this refrigerator in late 2017, On July 11 it failed. I called
I purchased this refrigerator in late 2017, On July 11 it failed. I called Sears service and they scheduled an appointment and 2 days before the appointment they put me off another month until August 25. The technician came and replaced the compressor. Part was under warranty but not labor, I then purchased a 1 year appliance warranty for almost $1000.00. Well 2 days later it failed again and now they tell me they can’t get here for almost another 2 months, October 22. I would advise no one to purchase any Kenmore appliance. I am contacting our B. B. B. concerning this matter. They want your money but do not stand behind their products.
Published: August 28, 2021
Wayne of Menasha, WI
Source: consumeraffairs.com

W & D are at least ten plus years old. Not a single problem ever. Only
W & D are at least ten plus years old. Not a single problem ever. Only time I had an issue with the washer was when I got sidetracked and filled it TWICE with detergent and the bubbles came out around the lid. User issue not the washer’s fault.
Published: February 16, 2019
Art of Blackwood, NJ
Source: consumeraffairs.com

My sweet wife purchased the Kenmore refrigerator/freezer seven months ago.
My sweet wife purchased the Kenmore refrigerator/freezer seven months ago. The purpose was to place it in our attached backroom and keep gourmet meats, game, wild fish and wild game fowl in the freezer, and store non-perishable refrigerated items in the refrigerator section. I am a gourmet chef and I enjoy cooking special meals for my wife, children and guests. She opened the freezer two evenings ago and found most of the meats were soft. We disposed of the fowl and fishes immediately. We inspected the meats and saved some. The next morning the freezer temperature was 20℉. Oh joys, the appliance works sometimes, and sometimes it doesnt. Not a good place to store food safely.She called Kenmore warranty and got a person quickly. Sure we can get someone out there in a few weeks. My wife attempted to get a serviceman quickly as we have, had expensive meats, some at $60.00 per pound. Next Tuesday was provided, sadly we needed to turn it down as we will be with our special son in a hospital that day. So the day was pushed out a week. Still it was better than a few weeks. Would I suggest buying an appliance from Kenmore, (company owned by Whirlpool), no, never, please do not. A device which works correctly, then fails, then works again. I am glad we noticed as I have had food poisoning twice which is very painful and can be life threatening.
Published: January 31, 2018
Tony of Crestline, CA
Source: consumeraffairs.com

Our Kenmore Elite high efficiency top load washer just had a recall and no
Our Kenmore Elite high efficiency top load washer just had a recall and no longer has some of the features we initially paid for. But there are more reasons to avoid this product. There is a rust issue thats now eating into the enamel of the washer at the liquid bleach inlet of our two year old washing machine. Yesterday, based on some other reviews I read while contemplating my two cents, I checked the water temp when the machine was placed on a warm rinse. Guess what? Its cold water. This machine is disappointing and so are the responses given by Sears when you contact them with the concerns. No longer covered by manufacturers warranty. True. Didnt purchase extended warranty. True. But what about product integrity? Product expectation? This washer is disappointing. Ive been a loyal customer for years, but sadly my loyalty has been eroded with inferior products and service.
Published: February 10, 2013
Ibmommyg of Compton, CA
Source: consumeraffairs.com

Kenmore Elite Trio Model #795.77543600 Manufactured 2007 Freezer Broken wit
Kenmore Elite Trio Model #795.77543600 Manufactured 2007 Freezer Broken with Error code ER FF = freezer fan not running!! This means you will lose all food in the fridge and freezer within 24 hours!! My husband, aircraft mechanic, dismantled the fan (behind a freezer back panel inside, quite difficult). The new fan gave us same error code and we tested old fan at this point which was still functioning, just Not in the freezer, which meant the motherboard control panel is burnt. Motherboard to be replaced tomorrow. I have since finding our issue and error code read multiple complaints on this refrigerators very poor freezer design and function. Sears has not been helpful to compensate as it is past its warranty. Does anyone remember when major appliances lasted 20+ years?!!
Published: February 5, 2014
Krista of Npr, FL
Source: consumeraffairs.com

Several years ago when we first purchased Kenmore devices they were reliabl
Several years ago when we first purchased Kenmore devices they were reliable and the service was great. The past few years the devices have not been as good quality wise or service wise. The last dryer we purchased was just dumped off and not properly installed. We had to go back to the store and complain before the job was done correctly.
Published: November 27, 2015
Rose of Albany, NY
Source: consumeraffairs.com

Very effective on hard stains. A little loud but easy to understand directi
Very effective on hard stains. A little loud but easy to understand directions. Allowed for fairly large loads and was gentle on delicate clothes. Could be overloaded in washer if not careful then it would not move very well. Very reliable. Was pretty fast and did a nice job with all sorts of stains. Appearance was nice and smooth. The controls were easy to use and understand. The door was smooth but closed fast with a slam if you were not careful. Value was fine. I feel like I always pay more for a product than what I should. But for what I needed and how it worked it was worth the price.
Published: August 14, 2016
Mike of Scottsdale, AZ
Source: consumeraffairs.com

White that goes with anything and easy to wipe clean. Looks good after year
White that goes with anything and easy to wipe clean. Looks good after years of use and fits well in my kitchen or anyone elses. Big enough for a large family and for holiday goodies and leftovers. Holds all I need with room to spare. Lots of shelves, plenty of pull out drawers and temp control for bins for what I need and more. Convenient freezer. Have had for 10 years with no problems or maintenance calls in that time. Worth the money for peace of mind and carefree. Would surely buy same one again.
Published: March 27, 2017
Sandy of Vermilion, OH
Source: consumeraffairs.com

We purchased a Kenmore wall oven in late 2012. Recently we used a heavy pot
We purchased a Kenmore wall oven in late 2012. Recently we used a heavy pot and the middle and lower rack fell down. Sears service came and stated that the walls are too thin and bent when there is weight on the racks... a design problem. They wanted us to buy new wall parts - with the same design problem - to replace the existing wall parts.
Published: January 24, 2014
Peter of Bristol, VT
Source: consumeraffairs.com

Its good, it gets the job done. My clothes fresh and clean. Never had any t
Its good, it gets the job done. My clothes fresh and clean. Never had any technical problems with it or anything like that. Very good. I would recommend it personally to others. It works great. Its appearance is good, I like it. The value is perfectly fine, the cost was reasonable.
Published: February 25, 2016
Mike of Lake Havasu City, AZ
Source: consumeraffairs.com

It works well on dishes and glass - virtually no streaking. Does an inadequ
It works well on dishes and glass - virtually no streaking. Does an inadequate job on pots and pans, best to do these by hand. Fairly quiet and has never leaked. At most we were a family of four and the dishwasher was of sufficient size to only require dishwashing once or twice a week. It is a standard size, nothing special. It is a nice looking dishwasher. It is very easy to maintain. I have never scratched it nor has it ever chipped. The holders inside are brittle and a few have broken. We got it on sale years ago. It was a good value and years of satisfactory service support this assertion.
Published: July 6, 2016
Glenn of Oak Ridge, NJ
Source: consumeraffairs.com

Never had a problem. Freezer is real cold as is the frig. Never had a servi
Never had a problem. Freezer is real cold as is the frig. Never had a service issue. Very quiet and dependable. Reasonable price for the unit. Used as a second frig, little small for the main one. Ideal for a small family with a small kitchen area. Perfect for laundry room or garage. Plain white model, nothing fancy. Easy to clean, still looks pretty new. Some yellowing around the handle. One reason we brought this. Price and it is a Kenmore product. Backed by Sears service though have never used it. None of the shelves or door shelves have broke.
Published: July 8, 2016
Robert of Land O Lakes, FL
Source: consumeraffairs.com

The performance of my refrigerator is great. I havent gotten any problems w
The performance of my refrigerator is great. I havent gotten any problems with it. It has an amazing light which allows me to see and keep all my groceries edible for a pleasing time. I have to say that it isnt too big or too small! It allows me to put the right amount of groceries I need and maybe a little extra. The color of the refrigerator is this amazing silver but it isnt a silver that is too bright almost like a fake looking silver. It is more like a grayish color. Its very attractive and easy to clean. This refrigerator is worth the price. Its value is amazing! It works wonders and its absolutely a purchase that makes your kitchen not only look great but make things easier.
Published: August 6, 2016
Ashely of Los Angeles, CA
Source: consumeraffairs.com

My experience was very satisfactory. We priced around at many stores, inclu
My experience was very satisfactory. We priced around at many stores, including Best Buy, Silver City, Appliance City, etc. The price of this refrigerator was better than the other stores. The refrigerator was almond color and matched well with my kitchen. It was of ample size and was easy to place large items like pizzas, turkeys, etc. It also kept the foods at proper temps and lasted many years without needing repair. I would most likely purchase stainless steel and Kenmore in the future. I would like this for all of my appliances.
Published: March 29, 2017
Marcia of Port Saint Lucie, FL
Source: consumeraffairs.com

I have owned several Kenmore appliances in my life. I have never had much t
I have owned several Kenmore appliances in my life. I have never had much trouble with them. Just the normal wear and tear that you normally go through. Just recently bought a new washing machine because our old one finally kicked the bucket. I had no problem buying another one.
Published: December 22, 2015
Ann of Dallas, GA
Source: consumeraffairs.com

Have bought Kenmore appliances for 20 years. Durable, lasting and looks goo
Have bought Kenmore appliances for 20 years. Durable, lasting and looks good. The refrigerator has plenty of interior room and stays very cool. The ice machine works very well. Can hold large numbers of products and plenty of things that you want to store in the fridge. The size and capacity of the refrigerator is very large. The appearance is trendy and stainless steel with water and ice on the outside. The stainless steel is gorgeous and makes the kitchen look very high end. Perceived value is often associated with the more expensive stainless steel refrigerator. It creates a mystique and perception of luxury. Alternatively, they may be the subject of elaborate and expensive quality.
Published: March 23, 2016
Dani of Casselberry, FL
Source: consumeraffairs.com

Both my washer and dryer are used. Probably 15 years old at least. I have h
Both my washer and dryer are used. Probably 15 years old at least. I have had to replace a belt on the washer and the element in the dryer. Not a big deal though, they are easy to get parts for and work on.
Published: December 13, 2015
Erin of Goshen, IN
Source: consumeraffairs.com

I really like my washer and dryer. I think it has been a very good investme
I really like my washer and dryer. I think it has been a very good investment. I really enjoy having a washer and dryer in my home. The reliability of my Kenmore is outstanding. And would definitely recommend this brand to others. I really like the appearance of my washer and dryer. They fit very well with the decor of my apartment. I got my washer and dryer at a really good price.
Published: November 8, 2016
Kirk of Dallas, TX
Source: consumeraffairs.com

Model 25370313211 - I purchased this refrigerator November 22, 2012. Ten an
Model 25370313211 - I purchased this refrigerator November 22, 2012. Ten and 1/2 months later my freezer temperature started fluctuating from 0 to 18 degrees causing my food to thaw and partially refreeze. I contacted Sears within the first year of purchase and after several house calls and $1700 dollars worth of repairs they told me that any other problem would not be covered under the manufacture warranty. During the last few visits of repairs to my freezer my ice maker and water dispenser stopped working. Since this problem was not in the original complaint I had to pay for the repair. I was told by the repairman that it was a design flaw in the refrigerator and I would have that problem again which I did 3 months later. He showed me how to take the panel out of the inside and thaw the water line with a hair dryer. I have to thaw the waterline every eight weeks. This problem was not mentioned on the website when I purchased the refrigerator!!Less than a year after the last repair freezer temperature is fluctuating from 0 to 20 degrees (UNSAFE!) and Kenmore says they are no longer responsible. I spoke to 2 of the Kenmore service reps and they both agreed that the refrigerator I purchased was a lemon. One suggested that I speak to the store manager to see if he could help me. I spoke to him about my situation and he promised to call me in 3 days. He never returned my phone call. I went to the store and spoke to the assistant manager. He said that the products that they sell are not meant to last and that it was out of the stores hands since I had their Kenmore repairman work on my refrigerator. He again gave me their number and all they said is that they would offer me a 20% discount on my service. I told them that I did not have $1500 to spend on their defective product. Shame on you Sears!
Published: February 15, 2015
Shelia of Quincy, IL
Source: consumeraffairs.com

This washer is awful. Clothes dont smell clean and still have dirt on them
This washer is awful. Clothes dont smell clean and still have dirt on them no matter what detergent I use. Dryer gets my clothes and bedding dirty from the lint collector which does an awful job. I wouldnt recommend high heat with all the lint that gets past the screen. Horrible design... its a shame these companies cant make their products like they used to. More expensive and less reliable.
Published: July 12, 2017
Kimberly of New Oxford, PA
Source: consumeraffairs.com

I just bought a coop two months that had been renovated and the kitchen has
I just bought a coop two months that had been renovated and the kitchen has Kenmore appliances. Dishwasher and refrigerator seem fine, but the gas range (model number 790.7050 or 7060) runs super-hot. I first noticed that the French fries cooking at 450 degrees really came out as crispy critters, so I turned the oven down about 50 degrees and its better. The real problem is that the oven is so hot that I have to run both the vent on high and a fan in order to cook something on the stove top at the same time. Ive never had this problem with any other gas range Ive had (Im 62) so its really puzzling. Now that Ive read the other comments about the ovens, I will be super careful and am considering just getting another gas range. I think this is the way this thing is designed. Even at the lower oven heat, the temperature in the kitchen is unbearable. This is from someone who hardly uses air conditioning in the summer. Anyone else have this experience?
Published: June 29, 2014
Janet of Bronx, NY
Source: consumeraffairs.com

Its a great fridge. My only complaint would be it stains easily and its har
Its a great fridge. My only complaint would be it stains easily and its hard to get clean sometimes but overall Im happy with the fridge. Its a great size and fits all my stuff. I could maybe use more freezer space though. It looks great with the other colors in my fridge and works well with stainless steel. Im quite happy with the color. I got this fridge from a neighbor so it was a particularly good value.
Published: June 5, 2016
Leah of Dallas, GA
Source: consumeraffairs.com

We bought our brand new Kenmore Elite just 2 years ago and it suddenly stop
We bought our brand new Kenmore Elite just 2 years ago and it suddenly stopped working. After waiting 2 weeks for the repairman to show up, he tells us it is the compressor that went. He tells us it is under warranty, however the cost to install will be $380. He says that the actual manufacturer is LG. We thought it was Whirlpool. We would NEVER had gone with LG as our choice. Our refrigerator still looks BRAND NEW, however the repairman says he can’t guarantee the new compressor won’t break again because they are junk products from LG. Don’t buy Kenmore products.
Published: December 2, 2018
JoEllen of Sterling, MA
Source: consumeraffairs.com

It was a used refrigerator when we got it but was less than five years old.
It was a used refrigerator when we got it but was less than five years old. It was a top freezer model, white in color. Although it was a older model and wasnt the much needed self defrosting fridge, the motor was strong and always kept anything stored in it chilled to perfection. It remained that way for ten more serviceable years before we finally had to replaced it. Is Kenmore products reliable, Yes!
Published: November 27, 2015
Cornetians of Long Beach, CA
Source: consumeraffairs.com

This model was the best one Sears had under the Kenmore label. It has a mat
This model was the best one Sears had under the Kenmore label. It has a matching dryer which I also purchased. It is one of the newer low water washers which took some getting used to. Over time I have learned a lot in regard to what and what not to do in order to operate this machine as a high efficiency washer. When I mastered a few of the "mystery tricks" then this seemingly "monster washer" became my friendly servant. I learned by the various "wish-wash" sounds when the wash cycle needed a bit more water, and by redistributing the clothes up around the sides of the rim, more water would be added by the machine. Also, though it is a super heavy-duty washer, I've learned not to load it too full or it will keep going back to the rinse cycle (over and over) and never go forward to spin.
Published: May 13, 2020
Mark of Easton, MD
Source: consumeraffairs.com

We bought this 3500.00 refrigerator, and within the first 2 years that we o
We bought this 3500.00 refrigerator, and within the first 2 years that we owned it, the compressor went out. They had to replace the compressor twice, then refrigerator not cooling, was collecting ice behind the produce section, they cleared that out, freezer started doing the same thing. They ended up replacing the mother board. So far ever since they did the replacement of the 2nd compressor we have to call them out about once a month. RIDICULOUS!!!! I dont think that their service experts have any clue what they are doing. After replacing the mother board last month, September we are now at the end of October and we are having to have them out again because temp in refrigerator is too warm. I will say that the 500.00 GE refrigerator we had to purchase to keep stuff cold after our 3500.00 refrigerator broke down the first time, and they would not service for 9 DAYS.... has never had any trouble.
Published: October 28, 2019
Carol of Bedford, TX
Source: consumeraffairs.com

It is a great appliance! I have had a great experience with it so far. I th
It is a great appliance! I have had a great experience with it so far. I think that everyone should get a Kenmore appliance. It is the perfect size for me! I have a big family so it is important to me that I have a big fridge that is going to fit everyone that we all need. I love having my Kenmore fridge. I love the stainless steel appearance of my Kenmore fridge! It looks for pretty and stylish in my kitchen. I think it is a great look for any kitchen. My Kenmore fridge was a great value! I love it so much! I would buy it again in a heartbeat. I cant believe more people dont buy them. I would recommend it to anyone who asked me for advice.
Published: September 4, 2016
Miranda of Somerset, PA
Source: consumeraffairs.com

The size was great for a family of 5 and never had a problem. We have 2 dog
The size was great for a family of 5 and never had a problem. We have 2 dogs that shed and the hair is always under the refrigerator but even this did not cause a problem. Had it for over 28 years and ran great. The size was perfect for a family of 5 but the freezer section was a little small and could have bigger. We did have a stand alone freezer also that really helped. Was a plain white refrigerator with textured sides and front but it was very easy and simple to keep clean. The inside had adjustable shelves that helped with cleaning also. I really do not remember what we paid for the refrigerator since it was so many years ago but since it lasted so long I would consider it a really great value.
Published: November 27, 2016
Deborah of Alsip, IL
Source: consumeraffairs.com

My Kenmore washer and dryer lasted many years, were maintenance free and I
My Kenmore washer and dryer lasted many years, were maintenance free and I was very happy with them. I have different brands now because choice was made due to budgetary limits and the Kenmore brand was too expensive.
Published: November 21, 2015
Patricia of Lake Forest, CA
Source: consumeraffairs.com

It works well in general. It was a good deal for the price and seems like i
It works well in general. It was a good deal for the price and seems like it will last a long time. The silver is easy to clean. Im a fan of this brand in general. Their products last and their prices are great. The Kenmore dishwasher has plenty of room. On a huge holiday style meal I can most of the utensils and plates in without any issues. It is really almost too big for just a few plate family meal in general. This Kenmore dishwasher is a good looking appliance. I have the silver metal colored model. It has stayed in very good shape since I got it. It is easy to clean for the most part. In my humble opinion, this Kenmore dishwasher was a very good deal for the money.This Kenmore dishwasher is well built and looks good. I would say buy it.
Published: September 12, 2016
Brian of Metairie, LA
Source: consumeraffairs.com

I built a new home and upgraded all my kitchen appliances to Kenmore Elite.
I built a new home and upgraded all my kitchen appliances to Kenmore Elite. The glass top electric stove has a defective part and Kenmore will not stand behind it. The smallest burner stopped working 13 months after installation. I was told to buy the extended warranty and they replaced the part. Now, three years later, the same part is not working again. I cannot believe that this part is broken twice in five years. There is certainly something wrong with this stove and Kenmore should stand behind their merchandise. As a result, I have half a stove-top and that is it. Sears and Kenmore refused to admit that they are responsible for fixing this.
Published: September 13, 2011
Sharon of Wake Forest, NC
Source: consumeraffairs.com

I have had this washer fixed twice. It doesn’t clean as well. I get frust
I have had this washer fixed twice. It doesn’t clean as well. I get frustrated...no more insurance for machine. Will check which wash is better next time. I bought the soap which is recommended for the washer and still get frustrated.
Published: February 11, 2019
Helen of Hayward, CA
Source: consumeraffairs.com

Have my Kenmore washer & dryer for 11 years now. The dryer is on Custom
Have my Kenmore washer & dryer for 11 years now. The dryer is on Custom Cycle. I use always Normal Cycle, Med. Low Temp, More Dry and Wrinkle Rid. After the cycle is done I do the Touch-up for 15 min. and then my loads are dry. The front loader washer is another story. After the warranty expired a problem with the settings started so I was not able to use the Custom Cycles here anymore. Every time the wash cycle would stop before the rinse cycle, so I had to touch a shorter cycle with cold water and start all over again. What I do now is touch all the buttons one by one 3 times till I am back on the cycle combination I want and now it works fine for about 90%. Annoying but you learn to live with it.
Published: November 22, 2015
Joan of Simi Valley, CA
Source: consumeraffairs.com

It works every time I use it so I am happy that I havent had to fix the dry
It works every time I use it so I am happy that I havent had to fix the dryer. My washer is me more and I havent had to get that fixed either. I am overall happy with my experience. My washer and dryer both seem to be very reliable. I do laundry every week and it always works for me. Sometimes it makes a loud noise but it seems to fix itself. I consider it reliable. I guess the appearance of my washer and dryer is fine. They are both placed in the basement so it doesnt matter very much. If we move them upstairs I will want more attractive machines. My value on these machines is very good because they were given to my boyfriend and I and we havent had to put any money into them to keep them working.
Published: June 29, 2016
Becky of Rome, NY
Source: consumeraffairs.com

I purchase this washer at a Sears store closing sale. Have had it in the bo
I purchase this washer at a Sears store closing sale. Have had it in the box in a climate controlled storage for a little more than a year, never opened, never used. Yesterday we opened it and hooked it up...this thing sounds like a freight train is coming through my house! Kenmore is no help, will send someone out to diagnose the problem, but will have to charge a diagnostic fee because warranty has expired. Buyer beware...do not buy a Kenmore model 110.25132411! Anyone want a washer that has had exactly one load of clothes washed in it? I have one cheap!!
Published: November 11, 2017
L. of North Little Rock, AR
Source: consumeraffairs.com

This dishwasher cleans dishes ok. I still need to a good rinse because food
This dishwasher cleans dishes ok. I still need to a good rinse because food residue may still be on my dishes. It is quiet in a small townhouse. It does not have many settings. This dishwasher is big enough for one person. If you have more than one person, it will fill up fast. If I had to do it again, I would go for an upgraded dishwasher. The dishwasher shows dirt, but it is easy to clean. This dishwasher is not the prettiest, but it gets the job done when it is used. The color matches my refrigerator. This dishwasher is okay. It will help save money on your water bill even though you have to make sure your dishes are rinsed well.
Published: November 8, 2016
Nick of Myrtle Beach, SC
Source: consumeraffairs.com

For 35 years I have purchased Kenmore washers/dryers for 3 households and h
For 35 years I have purchased Kenmore washers/dryers for 3 households and have been very satisfied. Last week I bought Kenmore model 23102 washer and am very dissatisfied. 1. Warm water is COLD. Cold water is cold as it should be; hot water is hot as it should be. 2. Water fills EXCRUCIATINGLY SLOW. 3. One day after delivery I called for service; was told had to wait 4 days. Why would Sears not prioritize immediate service on a new delivery? So I waited 4 days, then waited 3 hours (taking off work) for technician to come. First he doesnt know where to look on the machine for the serial and model number. Then he finds it and starts to diagnose the washer. He immediately tells me this model WILL NOT FILL ANY FASTER-this is how it is designed, and that the WARM setting is just as it is. I say my other Kenmore that was just replaced gave WARM water that was warmer than cold and not as hot as hot. He tells me this model does not work that way. Essentially hes saying THERE IS NO WARM WATER TEMPERATURE. He says it works on a thermostat vs. older models mixed cold and hot water. He goes to his truck and comes back with a thermometer of some kind. He tests the warm water, then drops it in the water which killed it, so he couldnt actually verify the difference between the temperatures, but BOTTOM LINE HE SAYS THERE IS NOTHING THAT CAN BE DONE TO GET WARM WATER. Then he says this IS the warm setting in Florida, which is nonsense, because WARM on the previous washer and 2 other washers I have access to in friends homes, give WARM water. I AM VERY UNHAPPY AND CANNOT RECOMMEND THIS MACHINE OR SEARS.
Published: September 30, 2014
A. F. of Boca Raton, FL
Source: consumeraffairs.com

Sears Kenmore Washing Machines are very reliable, gets my clothes clean, an
Sears Kenmore Washing Machines are very reliable, gets my clothes clean, and no breakdowns. I am very happy with the brand, and I have several other pieces of equipment with the Kenmore brand name. Thank you.
Published: May 13, 2020
Carl of Spring Valley, CA
Source: consumeraffairs.com

It is very durable and works well. Its sturdy and never has any issues. It
It is very durable and works well. Its sturdy and never has any issues. It will last longer than your average refrigerator and it has lots of interesting features and functions. It is a good price and not too big or not too small. Its not a hazard and it doesnt take up too much room in the kitchen. I think everyone should buy this type of refrigerator. I think the modern design is very cool. It has an interesting model to it and its very appealing to the buyer and its worth buying. It is a great price for what it is. I think the value is great on this refrigerator. Its got a sleek design and it is long lasting. It seems like it will last longer than any refrigerator Ive ever owned and thats a good thing.
Published: November 1, 2016
Dan of Pflugerville, TX
Source: consumeraffairs.com

High-quality dishwasher. Provides optimal results even when dishes have bak
High-quality dishwasher. Provides optimal results even when dishes have baked on grime. Worth the extra spend if youre tired of spending 15 minutes scrubbing plates. Personally, it is a little too large for the kitchen Im currently in. But I wouldnt have a problem with the size if I was in a larger kitchen. It holds more than normal. The appearance was what sold me. It has a clean front with controls on the inside. Its the most incognito dishwasher around. Id recommend over other styles. Value is superb. As is the case with all other household appliances, you get what you pay for, and this one is a high-quality dishwasher that delivers the results youd expect.
Published: August 18, 2016
Zoey of Los Angeles, CA
Source: consumeraffairs.com

It cleans well, lots of options to ensure delicates are clean, safe, and no
It cleans well, lots of options to ensure delicates are clean, safe, and not destroyed. Wash only takes about 35 minutes, is fast and water efficient. Never had a breakdown, although the front panel came loose and cannot be reattached. And the washer squeaks when it runs, although it is in the basement so we dont notice much. Got it on sale. Got a good deal using a coupon and credit card. It was the deciding factor on which washer to buy. Dont buy at retail price, unless you are Scrooge McDuck rich (but then you can just pay somebody to wash your clothes).
Published: March 23, 2017
Ben of Tipp City, OH
Source: consumeraffairs.com

Plenty of storage, never had any problems, also very easy to clean and it i
Plenty of storage, never had any problems, also very easy to clean and it is also energy efficiency. Easy to move to clean behind, easy water and ice hook up with filter. Easy slide out drawers and easy open fridge and freezer doors. The fridge side is big enough to fit $120 worth of groceries and the freezer is big enough for storage of ice cream and plenty of steaks, drawers are a decent size for your vegetables and still have room for a case of beer. The appearance is very modern and will go with any kitchen style and it is also easy to keep clean. You or your family and friends will tell you its a very good looking fridge. All refrigerators are little pricey but with the looks and quality of this fridge you dont mind spending the amount you will, so if you are looking for a new fridge you will have no issues with the cost.
Published: September 11, 2016
Mike of Emmaus, PA
Source: consumeraffairs.com

It has a great size capacity to wash several clothes at one time. There is
It has a great size capacity to wash several clothes at one time. There is a delicate and regular and spin cycle. I truly would recommend this machine to anyone. This washing machine is very reliable. You can fit numerous items in at one time and always expect them to come out clean and fresh. We have not had any issues with our washer at all. We choose the white washing machine as most of our items are white. The inside has a pretty good size tub and there are numerous options that you can choose from for a cycle to wash your clothes. We paid around $300 for our washing machine which I feel is a great value. If you think about how much money you will be saving from not having to go to the laundromat then you will quickly realize that this is truly an excellent value not to mention definitely more convenient.
Published: July 10, 2016
Jane of Bowling Green, KY
Source: consumeraffairs.com

This is definitely a brand I would recommend over Whirlpool which I have no
This is definitely a brand I would recommend over Whirlpool which I have now. Kenmore products last longer and the clothes always seem cleaner. I had this washer for like 7 years and never had much problem with it. With the Whirlpool product I have now it seems like Ive called the repair company at least 8 times and I have only had the washer about 4 years. To me all washers look the same. Just some may be taller and a different color but what matters is how it performs on your clothes and if theres a warranty on the machine. The value of any washer/dryer is going to be expensive but the main thing is the performance it does on clothes and for me Kenmore products are definitely worth the value.
Published: October 29, 2016
Brandie of Merritt Island, FL
Source: consumeraffairs.com

I have had my Kenmore refrigerator for about 5 years and am extremely happy
I have had my Kenmore refrigerator for about 5 years and am extremely happy with it. I have not had any major issues with it since we bought it and it is still going strong. I like the style of my refrigerator and the way it is laid out. The storage areas is really nice but would be nice to have at least one drawer in the freezer part to put frozen vegetables. I will say that the ice maker does not work anymore but we have just got the ice out from the inside. It stopped working about 2 years ago.
Published: November 24, 2015
Theresa of Leonardtown, MD
Source: consumeraffairs.com

This machine worth $1,000 is a joke. In five years, we have had nothing bu
This machine worth $1,000 is a joke. In five years, we have had nothing but problems. They will not fix it, but it is on the recall list. They want me to buy another warranty. What a shame. Now, I need to buy a new washer.
Published: November 19, 2011
Arlen of Lowry, mn
Source: consumeraffairs.com

Its easy to operate. Ive had it for 2 years not once have I had a problem w
Its easy to operate. Ive had it for 2 years not once have I had a problem with it. I able to do laundry at night because its quiet. It makes my clothes look brand new. Its very reliable when it comes to getting my Kids clothes clean. It works amazing for those hard to remove stains. It can hold a substantial amount of laundry. It helps when I have busy days, because I can get so much laundry done in no time. I love the color and everything is so organized and makes it easy to operate. I would highly recommend this to anyone, because it gets the job done and removes the toughest stains. It never lets me down. I can honestly say you get what you pay for. It may seem a little pricey but they work with you with your payments. It saves you a lot of time if youre a busy person. Its worth it.
Published: August 7, 2016
Olivia of Pekin, IL
Source: consumeraffairs.com

Well, it dries clothes faster than any other models I have had. Also very e
Well, it dries clothes faster than any other models I have had. Also very energy efficient. My electric bill has lowered since I purchased this model. I have owned one for about 3 yrs now and I have no problems or had to replace anything. It looks good and matches up well with my washing machine. It has several speeds. Also matches up to any existing appliances you might own. I prefer the front loader instead of the top loader. The style is more attractive. The price you cant beat. For the power you will receive with this dryer, it drys in half the time of your ordinary dryer and will use less energy as well. I would recommend to a family or friend.
Published: March 1, 2016
Katrina of Brookfield, MA
Source: consumeraffairs.com

The performance of this dishwasher is far beyond my wildest dreams. Excelle
The performance of this dishwasher is far beyond my wildest dreams. Excellent cycles and great washing abilities. It is whisper quiet and always shows the finest in quality and performance. This dishwasher holds a large amount of pots and pans and far exceeds what you realize you can get inside and get a great wash and rinse. Dishes are very clean and always can be trusted that no germs are ever left behind. This dishwasher is beautiful to look at and you are so proud when people come into your kitchen area. It is always very quiet and allows all conversations to be heard. The value of this dishwasher is far above what I ever expected. The value is pure quality and the service I get from it is outstanding.
Published: November 6, 2016
Sharon of Alamogordo, NM
Source: consumeraffairs.com

I inherited my grandparents Kenmore washer and dryer when they passed away.
I inherited my grandparents Kenmore washer and dryer when they passed away. The washer and dryer must have been well over 10 years old and still alive and kicking! I used them for at least another 5 years or so before I had to replace the dryer. I was so impressed with how long this set of washer and dryer lasted, that I ended up replacing them with newer models of Kenmore. I really liked that they cleaned my clothes well, dried them good and the products lasted so long! If they are good enough for my grandparents, then they are good enough for my family and I.
Published: November 1, 2015
Michelle of Saint Louis, MO
Source: consumeraffairs.com

In over 14 years of usage of approximately 4-5 loads per week, the door lat
In over 14 years of usage of approximately 4-5 loads per week, the door latch gizmo went out twice and the control panel twice. Washer washes really well. Being the HT model must not use too much detergent. Gas dryer dries great. Overall the brand (Kenmore) is not bad. I know there are newer ones out with lots of gadgets but Im not a fan of these. I need a few cycles to cover most typical usage and these are great for that.
Published: February 17, 2019
Hemant of Tampa, FL
Source: consumeraffairs.com

This dryer dries clothes very fast. When compared to previous dryers I had
This dryer dries clothes very fast. When compared to previous dryers I had this one is by far the best. I would recommend this dryer to family and friends. Since this dryer never broke and I have had it for at least 3 years, I can surely say that this washer or dryer is very reliable and durable, as far as I can tell. Appearance is something I take in consideration when choosing an appliance and I say that this washer or dryer looks nice in my apartment. Very modern. Even though this is a very good washer or dryer, the price is not so competitive. It is usually a little more expensive than its competitors but I would still go for it again.
Published: August 11, 2016
Rodrigo of West New York, NJ
Source: consumeraffairs.com

Good, reliable machine. It cleans my clothes, and there is the ability to w
Good, reliable machine. It cleans my clothes, and there is the ability to wash differently size loads. I have a choice of water temperatures, activity of washer and length of was washing time. It is a very excellent machine.
Published: May 20, 2020
Ruth of North Richland Hills, TX
Source: consumeraffairs.com

The first wash brought my utensils and dishes back to life - everything was
The first wash brought my utensils and dishes back to life - everything was clean and shiny. It is a great machine for the price we paid. Have had this for about a year now, no complaints or problems with it. Size is perfect for my household. Although there was absolutely nothing wrong with our dishwasher, we decided to get the one that matched our other appliances. We werent sorry! This is an excellent appliance. Its quite running and does a great job of cleaning the dishes. Its easy to operate.
Published: September 13, 2016
Sean of Nashville, TN
Source: consumeraffairs.com

It can be a little complicated fitting certain cups on the top rack but ove
It can be a little complicated fitting certain cups on the top rack but overall its a pretty good size for a small home. It is a little on the homely side. I prefer chrome exterior or black, because the white shows dirt and grime a little too much for my taste. But as long as youre using the right dish soap or dishwasher fluid then it works like a dream. Clean it regularly if you start to have problems. Im looking at upgrading soon.
Published: March 21, 2017
Charles of Corpus Christi, TX
Source: consumeraffairs.com

Standard reliable refrigerator that was good for the price. Got it at Sears
Standard reliable refrigerator that was good for the price. Got it at Sears on sale and lasted about 5 years before I decided to replace to a more modern model. Good storage compartments, defrosts itself. Compartments make it easy to organize food products. Can sustain a pretty significant load without breaking apart. Freezer is spacious enough. A little basic compared to more modern models but does its job. Easy to clean and fits my kitchen style theme. Wish it was more visually appealing honestly. Fairly priced considering how long it held up and with the features it has such as nice compartments. Good value since it was on sale at Sears.
Published: August 2, 2016
Tori of Richardson, TX
Source: consumeraffairs.com

October 26 my ice maker went out. Service appointment was November 8. Techn
October 26 my ice maker went out. Service appointment was November 8. Technician said part was ordered. I had another appointment. Sears called and said part was back ordered. Set up appointment for December 5. I get recorded messages saying that tech. will not be at my house unless I confirm getting part. Called Sears, my call got dropped twice. Talk to CS. They said they would have to call me back that system was working slowing. Called back 30 minutes later. CS said part was back ordered and they dont know when it will come. I have had this fridge for a year this month. I was promised it would be fixed by Thanksgiving. It was not. I was promised it would be fixed on December 5th. I am so beyond words to describe this. Why is there not a part for a fridge that is not a year old? I asked to talk to someone higher up than customer service. I was told that there is not one higher. What is a consumer to do???
Published: December 5, 2017
Doris of Radford, VA
Source: consumeraffairs.com

Paid $2300 for this Sears Kenmore elite refrigerator and less than 3 years
Paid $2300 for this Sears Kenmore elite refrigerator and less than 3 years old its total junk. Stopped working!! Had 5 different guys out to diagnose and fix it and all 5 appliance repair people said they cant fix it! Sears is the bottom of the barrel with quality anymore. Including their craftsman tools that are no longer made in America. CRAFTSMAN TOOLS ARE ALL MADE IN CHINA! That’s right, Sears has sold out to China (and their prices are still the highest). Never ever again will I ever even step into another Sears store! That’s how I feel after getting ripped off on this refrigerator! This week I have to go out and buy another refrigerator and take the $2300 loss!
Published: July 17, 2018
James of Lindenwold, NJ
Source: consumeraffairs.com

Kenmore dishwasher is very quiet and Im very pleased with the job it does.
Kenmore dishwasher is very quiet and Im very pleased with the job it does. I know even my heavy cleaning jobs will be completed to my liking and I never had to rewash. Easy to use, load, clean and maintain its shine. Looks modern and uncomplicated... Truly love at first sight. Its size is perfect for my kitchen and small family. Leaves room for all my other appliances. Fits right under my counter so it looks right at home. Its compact, but still has plenty of room. For what I spent I feel it was well worth it. I get value from its cleaning, energy efficient, style, and the added free time I get.
Published: February 11, 2017
Vince of West Des Moines, IA
Source: consumeraffairs.com

Self use and is very self efficient and the lid is smooth and very fast to
Self use and is very self efficient and the lid is smooth and very fast to use at home. The price of the machine is cheap and everything. The size is great to use in the very household. Water use is good. Self use is awesome. No more using the outside place. The dishwasher appearance is movable and easy to install in a house that has no stairs. I would recommend this product. I love this machine. The value of this machine is worth the price to pay for something that we can all use in the household. Good product and value. I would buy another one.
Published: August 2, 2016
Amy of Placerville, CA
Source: consumeraffairs.com

Found refrigerator in store. Was delivered promptly and installed without i
Found refrigerator in store. Was delivered promptly and installed without issue. Great refrigerator. Had it for over 10 years before it had to be replaced. When I needed a new refrigerator I wanted another Kenmore but I had to have it immediately. Sears did not have any available in the finish and style I needed. As a result I had to purchase another brand.
Published: October 27, 2015
R W of Valdosta, GA
Source: consumeraffairs.com

Dries clothes very well. I like having the different heat options for delic
Dries clothes very well. I like having the different heat options for delicate and cotton items. The anti wrinkle setting is awesome as well. I have had this dryer for a few months and have had no problems. I normally only have to run the dryer once to get everything dry unless it is bedding. Mine sit right off my kitchen so appearance was important to me. Thankfully I was able to get a matching washer as well. They go well with my other appliances. Well worth the price. The new technology makes drying easier and faster. Now if they would just make something that folds my clothes and puts them away.
Published: June 18, 2016
Amari of Beverly Hills, FL
Source: consumeraffairs.com

Kenmore is a top brand I trust because over the years I have purchased thei
Kenmore is a top brand I trust because over the years I have purchased their appliances, they have work liked a pro. Kenmore is a market of solid constructed appliances you cant go wrong with. Nothing can change the best brand on the market, it has good history and value. It was priced Right and worked for my everyday needs. Other brands I have bought in the past have and cannot stand up to Kenmore brand. I still have my very first Kenmore in my garage as a second refrigerator and it still runs perfect. However, the Kenmore refrigerator was too small for my household and it did not have any other available colors to choose from. Saying that, I would purchase again if they had more sizes and choices for a reasonable price.
Published: February 25, 2018
Kelly of Lorain, OH
Source: consumeraffairs.com

I have had a Kenmore washer and dryer for 13 years and have never had a pro
I have had a Kenmore washer and dryer for 13 years and have never had a problem. They are awesome! They both work really well. Over those 13 years we have never had any problems. I would definitely recommend Kenmore products.
Published: November 11, 2015
Maria of New Egypt, NJ
Source: consumeraffairs.com

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