Appliance Types


Appliance Brands


Article Categories


More Articles


Kenmore Appliances
Kenmore Appliances

Kenmore Appliance Repair

Their trusted performance continues to be awarded by those who know them best, the consumers who have welcomed Kenmore into their homes for over 100 years.


Dishwasher Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Dishwasher not cleaning 
Water Inlet Valve. The water inlet valve opens to allow water to enter the dishwasher. If the valve is clogged or defective, the dishwasher won’t get enough water to clean dishes properly. If the water inlet valve is clogged, replace it. Do not attempt to clean the water inlet valve—cleaning the valve could make it more likely to fail. 

Why Won't my Kenmore Dishwasher Drain? 
Drain Impeller. The drain impeller pushes water through the drain hose and into the garbage disposer or drain line. If the impeller is broken, replace it. 

Kenmore Dishwasher buttons not working 
Touchpad. First, confirm that the dishwasher display is working. If the display is still working, try pressing some of the touchpad buttons. If some of the buttons respond correctly but others don’t, it is likely that the touchpad is at fault. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.) 

Kenmore Dishwasher lights flashing or blinking 
Heating Element. The heating element heats up the water to operating temperature. If the water doesn’t reach the proper temperature after a set amount of time, a light on the control panel might start flashing. To determine if the heating element has burned out, use a multimeter to test it for continuity. If the heating element does not have continuity, replace it. 

Kenmore Dishwasher leaking 
Water Inlet Valve. The water inlet valve opens to allow water to enter the dishwasher. If the water inlet valve is stuck open, the dishwasher will continue to fill with water until the dishwasher leaks or overflows. If the water inlet valve is at fault, replace it. Water inlet valves are not repairable—if the valve is defective, you must replace it. 

Kenmore Dishwasher leaking from motor area 
Impeller and Seal Kit. First, try to determine the source of the leak. If the water is leaking from the motor shaft area, the motor shaft seal is likely defective. If the seal is defective, replace it. (Some manufacturers sell the seal independently of the impeller. Other manufacturers require that you purchase the impeller and seal together. Still other manufacturers require that you purchase the entire pump and motor assembly instead of the impeller and seal. It is usually more cost effective to replace the impeller and seal kit rather than the pump and motor assembly.) 

Kenmore Dishwasher won't start 
Door Switch. The door switch prevents the dishwasher from running while the door is open. If the door switch is defective, the switch will prevent the dishwasher from running even when the door is closed. To determine if the door switch is at fault, use a multimeter to test the switch for continuity. If the switch does not have continuity, replace it. 

Kenmore Dishwasher won't latch 
Door Hinge. If the door hinges are damaged, the door won’t be able to latch properly. Inspect the door hinges for damage. If a hinge is bent or broken, replace it. 

Kenmore Dishwasher dispenser not dispensing soap 
Bi-Metal. The bi-metal actuator is a metal loop which acts as a latch for the dispenser door. As electricity is applied to the bi-metal, it deforms and bends away from the latch, releasing it. If the bi-metal is burned out, it won’t release the dispenser door. To determine if the bi-metal has burned out, use a multimeter to test it for continuity. If the bi-metal does not have continuity, replace it. In addition, make sure that the dishwasher is getting enough water. If the water level is too low, the wash motor may not draw enough current through the bimetal, causing the bimetal not to bend enough to work properly. 


Dryer Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Dryer won't start 
Thermal Fuse. The thermal fuse is a safety device designed to protect the dryer from overheating. The fuse is located on the blower housing or at the dryer’s heat source such as the heating element on electric dryers or at the burner on gas models. The fuse should be closed for continuity meaning it has a continuous electrical path through it when good. If overheated the fuse will have no continuity meaning the electrical path is broken and the fuse has blown. A multimeter can be used to test it for continuity. Be aware that a blown thermal fuse is an indication of a restricted exhaust vent from the dryer to the outside. Always check the dryer venting when replacing a blown thermal fuse.  

Kenmore Dryer stopped spinning 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it. 

My Kenmore Dryer is Not Spinning 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it. 

Kenmore Dryer takes too long 
Air Flow Problem. If the vent is clogged or partially clogged, it will restrict the airflow through the dryer, substantially increasing the drying time. To ensure proper dryer performance, you should clean your dryer’s venting system at least once per year. 

Kenmore Dryer overheating 
Heating Element. The heating element warms the air before the air enters the dryer drum. If the element is partially shorted out, it may produce heat continuously, even if the dryer has reached the proper temperature. When this happens, the dryer gets too hot. To determine if the heating element is at fault, use a multimeter to test each terminal for continuity to the case. If the heating element has continuity to the case, it is shorted out. If the heating element is shorted out, replace it. 

Kenmore Dryer won't stop 
Air Flow Problem. If the vent is clogged or partially clogged, it will restrict the airflow through the dryer, substantially increasing the drying time. To ensure proper dryer performance, you should clean your dryer’s venting system at least once per year. 

My Kenmore Dryer is not heating 
Thermal Fuse. The thermal fuse is a safety device designed to protect the dryer from overheating. The fuse is located on the blower housing or at the dryer’s heat source such as the heating element on electric dryers or at the burner on gas models. The fuse should be closed for continuity meaning it has a continuous electrical path through it when good. If overheated the fuse will have no continuity meaning the electrical path is broken and the fuse has blown. A multimeter can be used to test it for continuity. Be aware that a blown thermal fuse is an indication of a restricted exhaust vent from the dryer to the outside. Always check the dryer venting when replacing a blown thermal fuse.  

Kenmore Dryer tripping breaker 
The Circuit Breaker is Weak. Over time, circuit breakers can weaken. If the circuit breaker is weak, it may trip too often, even if the amperage draw is below the limit. If you have already checked all of the potentially defective dryer components, consider having an electrician replace the circuit breaker. 

Kenmore Dryer makes noise 
Drive Belt. The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor. Over time, the drive belt can become frayed or otherwise damaged. If the drive belt is frayed or damaged, the dryer will be noisy as it turns. Inspect the drive belt for signs of wear. If the drive belt is worn, replace it. 
 


Gas Grill Repair

The Grill Won’t Turn On
Whether your grill has a push-start igniter or is battery powered, there might come a time when your grill isn’t turning on or heating up like it used to. A grill that is battery operated sometimes needs a simple battery replacement. However, those with push-start igniters that won’t generate an initial spark could either mean that the igniter is clogged, it has a faulty button, or it needs a wiring repair. If it’s just a clog, you can easily find the affected igniter by removing the cooking grates to inspect the burners and clean them if needed. If it seems that the problem is button or wiring related, then you might need to contact a service technician to get these parts replaced. 

The Flame Won’t Stay Lit
If your grill is turning on but the flames repeatedly extinguish, it could be caused from one of three common issues. First check and make sure that the grill is preheated properly and ready for a flame. Then, ensure that the tubes that connect the burner to the control valve are positioned directly over the valve orifice. Finally, make sure those tubes are clean, clear, and free of blockage. If the flame still remains in its stubborn ways, the igniter itself might need repaired or replaced by a service technician. 

The Grill Produces Black Smoke 
When your grill is producing a massive amount of smoke, especially black smoke, this usually means that it’s time for a cleaning. Excessive build-up of grease on your grill will not only smog out your kitchen, but it can also create a toxic black coating on your food. If black smoke is what’s holding back your grilling efforts, give it a good cleaning beforehand then preheat the grill for 15 minutes. This will help burn off any unwanted residue from previous use. If you are still seeing that ugly black smoke after cleaning, check and clean the venturi tubes and air shutters to make sure that it is producing a proper gas-to-air mixture. 

The Grill Is Making Strange Noises 
It’s common to hear a strange humming noise come from your grill. This sound is usually a result of environmental factors, such as air temperature, pressure or humidity. Sometimes humming noises can even mean that the gas tank is low or too full. If you are noticing that your grill is making unusual sounds, it’s important to first check your grill for any leaks. If the grill is leak-free, it could just mean that an air bubble is trapped in the gas hose. Your owner’s manual will most likely contain instructions on how to purge the hose. If the humming noise accompanies the alarming smell of propane, it’s time to turn the grill off completely and call a service technician for a professional inspection. 

The Flame is Yellow or Orange 
This problem is similar to that of black smoke, as it’s usually a result of a clogged venture tube. It would be beneficial to check the control valve and the tubes for any obstructions that might disturb the flow of the fuel. If you find that the tubes are just misaligned, you can easily adjust them by following the instructions in your owner’s manual. 

The Grill Cooks Food Unevenly 
The main culprit for a grill that cooks unevenly is a blocked burner. It’s very common for excess drippings to clog the ports along the sides of the burners. Check around the burners to ensure that they are producing a flame and use a wire brush to remove any deposits and promote a normal gas flow. 
As with all commercial cooking appliances, it’s important to make sure that you are always practicing safe habits when troubleshooting a malfunctioning grill. Before inspecting any of these common issues, be sure that the tank valve is turned off, the grill is disconnected, and completely cooled down. 

SOURCE: cpsohio.com


Microwave Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

My Kenmore Microwave is Not Heating 
Diode. The diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food. If the diode burns out, the magnetron won’t receive enough voltage to operate, preventing the microwave from heating. When the diode fails, it is often visibly burned out. Inspect the diode and if the diode is burned out, replace it. If inspecting the diode proves inconclusive, test it with a multimeter that uses a 9-volt battery or put a 9-volt battery in series with the diode. When the leads are reversed, the diode should only have continuity in one direction. (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the diode.) 

Kenmore Microwave not working 
Line Fuse. If too much current passes through the microwave circuitry, the line fuse will blow. If the line fuse blows, the microwave won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. If you don’t resolve the underlying issue, the new fuse will blow too. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the line fuse.) 

Kenmore Microwave light bulb not working 
Light Bulb. The light bulb itself might be burned out. Replace the light bulb before replacing any of the parts associated with the light bulb 

Kenmore Microwave shuts off after a few seconds 
Door Switch. A door switch might be failing intermittently. Check each of the door switches for signs of overheating, arcing, or burning. If you don’t see any obvious signs of failure, use a multimeter to test each switch for continuity. If any of the switches is visibly damaged or only has intermittent continuity, replace it. 

Kenmore Microwave turntable not turning 
Turntable Motor. Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it. 

Kenmore Microwave buttons not working 
Touchpad. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad. 

Kenmore Microwave display not working 
Main Control Board. If the display goes out partially, the display board is more commonly at fault. If the display isn’t working at all, either the main control board or the display board could be at fault. 

Kenmore Microwave turns on by itself 
Main Control Board. First, make sure that the touchpad is working properly. If the touchpad is working properly, the main control board is likely at fault. If the control board is defective, replace it. 

Kenmore Microwave is sparking or arcing 
Waveguide Cover. The waveguide cover might be damaged and shorting out. Try removing the waveguide cover and see if the problem resolves. If the waveguide cover is burnt or will not stay in place, replace it. 


Range Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

My Kenmore Oven is Not Heating 
Igniter. The igniter is the most commonly defective part for an oven not heating. The igniter has two main functions. First, the igniter draws electrical current through the oven safety valve to open it. Second, the igniter gets hot enough to glow and ignite the gas in the oven burner. If the igniter gets weak, it will fail to open the safety valve correctly. If the valve does not open, the oven will not heat. To determine if the igniter is defective, observe the igniter when the oven is on. If the igniter glows for more than 90 seconds without igniting the gas flame, this indicates that the igniter is too weak to open the valve. If the igniter is weak, replace it. If the igniter does not glow at all, use a multimeter to test the igniter for continuity. If the igniter does not have continuity, replace it. 

Kenmore Oven doesn't bake evenly 
Bake Element. If the bake element is burned out, the oven will only be heated by the broil element. This will cause the oven to heat unevenly. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the bake element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it.. 

Kenmore Oven broiler not working 
Broil Element. The broiler element may have burned out. When the broil element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the broil element for holes or blisters. To determine if the broil element has burned out, use a multimeter to test the element for continuity. If the broil element does not have continuity, replace it. 

Kenmore Stove heating element not working 
Surface Element Board. The surface element board has relays that regulate the power supply to the burners. If one or more of the relays fails, the surface element won’t work. If two or more burners fail at the same time, this indicates that the surface element board is likely at fault. If only one surface element won’t work, use a multimeter to test the element for continuity. If the surface element has continuity, the surface element board might be defective. 

Kenmore Stove burner won't light 
Spark Module. The spark modules provides power to each surface burner spark electrode. If the burner is produces a weak spark, or if the burner sparks intermittently, the spark module might be defective. Before replacing the spark module, first check the spark electrode and the spark wire. If the spark electrode and spark wire are not at fault, the spark module is likely defective. If the spark module is defective, replace it. 

Kenmore Oven temperature not accurate 
Bake Element. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Kenmore Oven light is out 
Light Assembly. If the oven light is out, the entire light assembly may need to be replaced. Often the light assembly components are not sold separately. 

My Kenmore Stove Oven's Not Working 
Bake Element. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Kenmore Oven not self-cleaning 
Door Lock Motor and Switch Assembly. During the oven's self-cleaning cycle, the door lock switch activates the door lock motor to prevent the oven door from being opened. If the door lock motor and switch assembly is defective, the oven door will not unlock once the self-cleaning cycle is complete. On most ovens, you can open the oven door by removing certain screws or panels. Check your owner's manual for further instructions. 


Refrigerator Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Refrigerator not cooling 
Condenser Coils are Dirty. The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. 

My Kenmore refrigerator water dispenser's Not Working 
Water Tube in Door is Frozen. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. 

My Kenmore Refrigerator is not making ice 
Freezer Temperature is Above 10 Degrees F (-12C). If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed. 

Kenmore Refrigerator ice dispenser not working 
Dispenser Control Board. The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. 

Kenmore Refrigerator not defrosting 
Defrost Control Board. The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective. 

Kenmore Refrigerator is noisy or loud 
Fan Blade. If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions. 

Kenmore Refrigerator defrost drain clogged 
Clogged or Freezing Defrost Drain. The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. If the defrost drain is frozen, thaw it out and ensure that the drain is clear of debris. 

Kenmore Refrigerator freezer is cold but refrigerator is warm 
The Evaporator Coils are Frosted Over. The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system. 

Kenmore Refrigerator leaking water 
Clogged or Freezing Defrost Drain. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris. 


Washer Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Washer won't spin 
Lid Switch Assembly. The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it. 

Kenmore Washer is making loud noise 
Bearing. The tub bearing is mounted in the middle of the outer tub. The tub bearing helps to keep the inner tub spinning smoothly. Replacing the tub bearing is a very involved repair and will require disassembling most of the washer. If the tub bearing is defective, we recommend replacing both the outer tub and bearing. 

Kenmore Washer won't agitate 
Agitator Repair Kit. If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit. 

Kenmore Washer won't drain 
Drain Pump. Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump. 

Kenmore Washer vibrating or shaking 
Shock Absorber. One or more of the shock absorbers might be broken or worn out. The shock absorbers dampen the vibration of the washer tub. If one or more of the shock absorbers are worn out, the washer will vibrate or shake. Sometimes, when a washer is moved to another location, the shock absorbers can separate. Check the shock absorbers to ensure that they are positioned correctly, and inspect them for damage and wear. If one or more of the shock absorbers are broken or worn out, we recommend replacing all of the shock absorbers as a preventative measure. 

Kenmore Washer fills slowly or will not fill at all 
Water Inlet Valve. The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires sufficient water pressure to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, try cleaning the screens inside the water inlet valve hose connection ports. If the washer still fills slowly, replace the water inlet valve. 

Kenmore Washer leaking water 
Drain Pump. The drain pump pumps water out the drain hose. If the drain pump is cracked or damaged, or if the bearings are worn out, the drain pump may leak water. The drain pump is not repairable—if the pump is leaking water, replace it. 

Kenmore Washer won't start 
Timer. The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity. 

Kenmore Washer won't spin or agitate 
Drive Belt. Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it. 


Water Heater Repair

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Smelly hot water 
Certain water conditions cause a reaction between the anode rod and supply water, which results in hydrogen sulfide gas being dissolved in the tank water. The hydrogen sulfide gas emerges in the hot tap water causing a rotten-egg smell. Installing a less-reactive aluminum alloy anode rod and chlorinating the water supply system eliminates the rotten-egg smell in hot water. 

Water temperature too hot 
First, adjust the thermostat setting to lower the water temperature if the thermostat is set above 130 degrees. The 120-degree setting is standard. If 120-degree water is too hot for you to use, try setting the thermostat at 110 degrees. Next, check the thermostats. The upper and lower thermostats in an electric water heater must fit snug against the tank to properly transfer heat in order for thermostats to detect the water temperature correctly. To check the thermostats, turn off the power to the water heater and remove the thermostat access covers. Check the thermostats' positions and adjust the thermostat brackets if necessary to press the thermostats against the side of the tank. 

Water not hot enough 
Carefully adjust the thermostat setting if it's set below 120 degrees Fahrenheit. Adjust the temperature setting in small increments to avoid producing scalding hot water. You shouldn't need to adjust the temperature above 130 degrees. Setting the thermostat above 130 degrees can produce water that's too hot. Sometimes, you'll use up the hot water in the tank and you'll need to wait for the tank to recover before the water is fully heated. Consider replacing your water heater with a larger capacity model if your current model doesn't supply enough hot water to meet your needs. A 40-gallon water heater typically supplies enough hot water for a family of four with normal water use. 

No hot water 
For electric water heaters, check both house circuit breakers for the water heater. Reset the circuit breakers by shutting them off and then flipping them back on. A gas water heater will have a single circuit breaker. Reset that circuit breaker the same way-shut it off and flip it back on. If the electric water heater doesn't begin to heat after resetting the circuit breakers, shut the breakers off and press the reset button for the high-temperature limit switch on the upper thermostat of the water heater. If the water heater works for a while and then trips the high-temperature limit switch again, you'll likely need to replace a failed thermostat that's causing the element to heat constantly. 

Not enough hot water 
A failed heating element or defective thermostat could result in not having enough hot water. Examine your thermostats and elements and replace any defective components. A buildup of sediment in the bottom of the tank can also result in not having enough hot water. Shut off the electricity and water supply to the water heater and then drain the tank to flush out tank sediment. Refill the tank before restoring electrical power to an electric water heater to avoid damaging the heating elements. 

Pressure relief valve is dripping water 
Replace the pressure relief valve if it leaks and the water heater isn't overheating. If the water is overheating, the dripping could be because the overheating tripped the valve. Shut off the circuit breakers and check the thermostats and heating elements. A failed thermostat can cause the element to heat constantly, resulting in overheating. A heating element shorted to the metal tank or cabinet will also heat constantly and cause overheating. 

Water in the drain pan 
When you see water in the water heater drain pan, check for leaks at the water pipe fittings. Tighten the water pipe connections if necessary. Check the drain valve and temperature-pressure relief valve for leaks. Replace the drain valve or relief valve if they leak. For an electric water heater, check the heating elements for leaks when you see the water heater drain pan full of water. Tighten an element if it's loose. Replace a heating element if damaged.



Kenmore Appliance Repair

Kenmore appliance service

Kenmore appliance help

Kenmore appliance assistance

Kenmore appliance maintenance


Product Reviews:

The first thing that I liked about this Kenmore Refrigerator was the price.
The first thing that I liked about this Kenmore Refrigerator was the price. It has a ton of shelf space, deep door bins and has the efficient cooling system that keeps the food really cold. All of the shelves are adjustable as well. I like most of the features but there are some that are not needed. I dont particularly like the style of glass shelving in this refrigerator. Another thing that I didnt like was the storage space. This unit only holds 20 CF, I was hoping for 25. Nevertheless, we are very pleased with this model. It actually exceeded our expectations and we look forward to having it for the next 10 years.
Published: March 2, 2018
Landrum of Suffolk, VA
Source: consumeraffairs.com

Cleans all my pots as well as my dishes. Cleans better than I can do. I wou
Cleans all my pots as well as my dishes. Cleans better than I can do. I would recommend to everyone. I am so happy I have it. It work well. Love it. Full size. It can fit all my needed items. Just buy one. It is so helpful. I just put all my dishes in this and I am so satisfied how clean they are. It works great on all my pots and pans dishes. You can see how clean they all get. I love this dishwasher. Never had anything work so good for me ever. Thank you. I just put the dishes in and it works great. The value is the best for all the help it gives me. I cant live without it. I recommend everyone to buy it. Its a life saver.
Published: August 5, 2016
Isabella of Yonkers, NY
Source: consumeraffairs.com

My children sometimes do the dishes and dont wash them first but the dishes
My children sometimes do the dishes and dont wash them first but the dishes come out sparkling. The machine is super quiet and does not make hardly any noise. Also it is conscious of the water amount needed with the sensor. Love this product. I think that the product for the price is definitely worth it. It looks good inside the cabinets and is very kids friendly with even a lock on it so that buttons cannot be pushed by little fingers. Also, this product is not too small that it fits hardly any dishes but the outside looks small. When you open it up youre amazed at the inside of this dishwasher and the shelves are far enough apart so it holds bulky items. Plus, the appearance is beautiful. The silver color goes great with my dark cabinets and when its wiped down it sparkles, it fits well in the cabinets too. Holds its place and my kids yank on it. It is super sturdy.
Published: February 7, 2017
Jamie of Salem, OR
Source: consumeraffairs.com

I had a Kenmore Washer & Dryer for 13 years and only had to replace 1 p
I had a Kenmore Washer & Dryer for 13 years and only had to replace 1 part on the washer and my husband did it. So we thought it was time to purchase a new set that might be more energy efficient and thought we would go with the Kenmore brand again. July 2013 we purchased the Kenmore Elite top loading washer and matching dryer, for a lot of money, not bottom of the line. My husband was not happy with the washer right away, he felt his work clothes were not getting clean. I thought it might be the setting they were getting washed on so I tried different combinations. I also realized that I couldnt let items soak in the water overnight, it would drain out. We continued to use them since they were not broken and we had given away our other set. In the last 1-2 months I cant wash a load of anything (it first was only blankets) it stops and says unbalanced load. I had them installed by the company who brought them but I double checked that the washer was level, and it was. I cant get through washing a load of 4 items, same weight without it taking all day, and stopping at the minimum of 4 times. I go and rebalance the clothes and start it again. I called and it is $79 to come out and look, if nothing is wrong, I lose the money. If they find something I get it back but pay for the parts & labor. Or I can purchase a new warranty for $229 for a year which covers certain items. I cant sell it without feeling guilty but it was not a couple of hundred dollars, I even feel guilty giving it to anybody but I dont even want to deal with it anymore. Friends have washers and Love them! The dryer is fine, no complaints. Trying to figure out if I should choose plan A or plan B... My luck is bad.
Published: November 22, 2014
Jackie of Coatesville, PA
Source: consumeraffairs.com

It has some issues with the ice maker - but overall satisfied. It is a side
It has some issues with the ice maker - but overall satisfied. It is a side by side - and I do like that and it runs quite well. Also, some of the shelves in the freezer are pulling out of the wall.
Published: November 7, 2015
Julie of Tempe, AZ
Source: consumeraffairs.com

There is nothing worse than getting out of the shower and drying your face
There is nothing worse than getting out of the shower and drying your face with a smelly moldy towel. Kenmore smartwash 5+ front load washer smells like mold even after cleaning with bleach solution, washing machine cleaner, and leaving the door open all the time which block the doorway and is very inconvenient. Clothes are left smelling even after rinsing twice and using dryer sheets. I have talked to a repairman. We have extended warranty with no solution to this problem. Unless you are right there to remove from washer immediately, which is ridiculous and cleaning the rubber around the door constantly is a joke. I would never have bought this product if I knew and I am very disappointed. Why hasnt this machine been recalled.
Published: December 10, 2011
Jballi of San jose, ca
Source: consumeraffairs.com

We purchased a Kenmore side-by-side refrigerator with the ice maker and wat
We purchased a Kenmore side-by-side refrigerator with the ice maker and water dispenser in the door and freezer on bottom in 2006. Within less than a year, we had to have the ice maker fixed. A year after that, we had the same problem--we had to pay for it then. After spending $2200+ for the refrigerator, you should not have to buy an extended warranty. The water filter for the refrigerator costs $50 and I was told the ice maker wont work unless its been replaced. Now the whole thing may have burned up had my husband not been home. The light had not been turning off after the door closed (we had never changed the original bulbs), which caused the plastic around the lights to melt an bubbled the plastic on the refrigerator above it.
Published: August 16, 2011
Connie of Gleason, WI
Source: consumeraffairs.com

Ive had my Kenmore washer and dryer for 2 years. Its the very first washer
Ive had my Kenmore washer and dryer for 2 years. Its the very first washer and dryer Ive ever had. Ive never had a problem with them. I wash 3 to 4 loads of clothes weekly. They have a nice capacity for my family and I clothing to be washed. They wash clothing fast and get them nice and clean.
Published: November 3, 2015
Sally of Roanoke, VA
Source: consumeraffairs.com

Great appliance, very nice fridge. Ive had trouble in the past with other f
Great appliance, very nice fridge. Ive had trouble in the past with other fridges that would die on me but this one didnt. Highly recommend to anyone who needs the space. Giant fridge, so much room. I fit a lot of stuff in there on a regular basis. I adore this appliance very much. Id say 5 stars on any scale this beats it with performance. Beautiful, sleek design, clever movement, lots of room, big boxes and frozen things. I will never switch from this fridge. Does exactly what I want. Youre definitely getting what you pay for out of this fridge. Looks and interior wise it all balances out to make a wonderful edition to any kitchen. Warning you will fall in love.
Published: July 20, 2016
Savannah of Villa Park, IL
Source: consumeraffairs.com

This dishwasher is quiet and thorough, and you can choose settings based on
This dishwasher is quiet and thorough, and you can choose settings based on how dirty your dishes are and whether you want to use less water. Its a great machine. We can get all of our everyday use dishes into the dishwasher. We run it abut every two days when its just our three-person family. We cook and eat almost every meal at home, so it is pretty efficient. Its basic white. The buttons for the settings are easy to read. It fits in with the other white appliances in our kitchen. We like the white, because we painted our kitchen to match our tastes. It was neither the cheapest nor the most expensive dishwasher we looked at. It has done a good job for several years. We like that it has options for using less water and for a turbo zone where you can place items that need an extra blast of water for additional cleaning.
Published: August 4, 2016
Jennifer of Littleton, CO
Source: consumeraffairs.com

Several months ago, while I was standing in my kitchen with my 9 year old g
Several months ago, while I was standing in my kitchen with my 9 year old granddaughter, we heard a high pitched noise. What happened then was terrifying. The outer glass on my Kenmore range model number 79075716893 had exploded out towards my granddaughter! I called Sears and was transferred through at least 4 representatives, only to be transferred to the repair department again. I received no help at all. Then, when I asked to speak to a supervisor, my call was disconnected. Sears needs to get on the ball when it comes to safety and not run away from the problem before someone gets hurt!
Published: November 9, 2011
Lucy of Rochester, NY
Source: consumeraffairs.com

Designed to fall apart. Veg/cooler bins on the bottom literally fall apart
Designed to fall apart. Veg/cooler bins on the bottom literally fall apart if not very, very carefully opened/closed, which you must do slowly or the drawers fall out. Freezer is inconveniently designed and items fall through the grated bottoms. Had to put big plastic bins in to prevent this. Light bulb in the freezer is useless, lasted less than a month. You also have to be extremely careful to place items away from the bulb, which is positioned so you cant see it, to avoid breakage. Amount of inside available space compared to outside dimensions is horrible. Huge thing, little space. Will never buy this brand again.
Published: November 23, 2017
dee of Watertown, MA
Source: consumeraffairs.com

Customizable temperature for fridge and freezer, moisture control for crisp
Customizable temperature for fridge and freezer, moisture control for crisper, adjustable shelves that can be removed for easy cleaning. Fits perfectly with our counter depth. This refrigerator is spacious enough to accommodate large amounts of food and covered dishes. We throw a lot of informal and dinner parties, and this fridge has always had the space capacity we need. This refrigerator has a classic stainless exterior that repels fingerprints and water marks. It coordinates with our other stainless appliances perfectly, and blends beautifully with our transitional-style kitchen. We definitely got our moneys worth with this fridge in terms of functionality, capacity, appearance, and longevity. I would recommend this refrigerator to anyone with a busy schedule who needs large capacity and cares about the look of their appliances.
Published: June 21, 2016
Miranda of Seattle, WA
Source: consumeraffairs.com

Well I had this same washing machine for over 8 years and its still running
Well I had this same washing machine for over 8 years and its still running strong. All of the knobs are still intact and the cycles come to a complete. I would recommend this appliance because of its durability, point blank.
Published: October 29, 2015
Staborne of Lawrenceville, GA
Source: consumeraffairs.com

When my stove was less than 2 months old, I did a self clean and it destroy
When my stove was less than 2 months old, I did a self clean and it destroyed my oven, couldn’t even see through the glass. It actually looks like someone sprayed it down with mud then baked it on. They replaced the glass. 2 months later I did another self clean and the same problem. Can’t get sears or Trans Global to help me with this, they say I should of cleaned my oven before I self cleaned my oven. I WILL NEVER BUY KENMORE AGAIN!!!
Published: April 30, 2015
Valerie of Abbotsford, BC
Source: consumeraffairs.com

Cleans clothes well and in a short time. Its lasted for some time. I love i
Cleans clothes well and in a short time. Its lasted for some time. I love it. It was a good price and Im glad I purchased it. It has a function for fabric softener and spins great. Although it does not fit my comforter, it fits large loads of clothing and gets them really clean. What a nice-looking washer. Its very clean and white, and shiny. Its modern and fits in my basement. It looks really pretty. I consider this a great purchase and a good value because Ive had it for a while and it works well. It didnt cost much and has a great warranty. It conserves water and uses less detergent.
Published: August 8, 2016
Nan of Hopewell Junction, NY
Source: consumeraffairs.com

First time buying a Kenmore and last time. Paid too much for what I thought
First time buying a Kenmore and last time. Paid too much for what I thought was a quality range. Oven racks dont fit. The entire inside is bowed out so racks dont fit. This is so dangerous if the rack fell while removing hot food. Got online and cant believe Sears hasnt recalled these.
Published: October 6, 2014
Ranae of Rochester, WA
Source: consumeraffairs.com

We have not had any problems with our Kenmore Washer. It cleans very well,
We have not had any problems with our Kenmore Washer. It cleans very well, can do heavy loads or small delicate, you can adjust water levels and hot or cold water. Weve had it for 6 years and we think that shows that it wears over the long time. We would recommend it highly.
Published: November 7, 2015
Margaret of Lewistown, PA
Source: consumeraffairs.com

Very good quality, easy to use, dried everything fast and great, very well
Very good quality, easy to use, dried everything fast and great, very well made. Just the right amount of selections to dry your items. Great clothes came out great. Very reliable. Really didnt have any problems with it. Lasted a long time. A brand you can count on to last and last a long time. Great style. Looks well made and fun to use. Worth the money you spend on it. Just really like the brand. I would highly recommend. Just a really great item to have. Really great value for a great working dryer. Worth what you spend on it. Very helpful. You will just love it looks great with the matching washer.
Published: February 27, 2016
Brenda of Fredonia, NY
Source: consumeraffairs.com

Kenmore was the dishwasher that came in the home I was renting. I liked all
Kenmore was the dishwasher that came in the home I was renting. I liked all the various settings that could be used with it. The dishes also always came out very clean and tidy. I never had to put them back in again and rewash them which I cant say for other brands of dishwasher I have used. But I disliked how long it took to clean all the dishes. It felt like it took forever to just get that one load of dishes done. Also the drying cycle never fully dried the dishes so I would have to towel dry everything when it was done.
Published: February 18, 2018
Stacey of Dallas, OR
Source: consumeraffairs.com

I do not have to worry about my clothes coming out clean from my washer. I
I do not have to worry about my clothes coming out clean from my washer. I KNOW they will come clean. Kenmore is the only washer I will ever use. It is very reliable, and makes my life easier. My washer is one of the best assets in my home. The overall appearance of my Kenmore washer is very nice. It has a clean look to it. It always matches with what I have in my laundry room. I like having white appliances because it is easy to clean and goes with the entire house. The value of my Kenmore washer is priceless. I could NOT do without my washer. It saves me time, money and the hassle of having to go to a laundromat.
Published: March 15, 2017
Janice of Longview, TX
Source: consumeraffairs.com

Called for service on a nonworking Kenmore water heater. Appointment set fo
Called for service on a nonworking Kenmore water heater. Appointment set for Tuesday. No call, no show. Called service center and come to find out representative scheduled accidentally on different day. No apology and missed work. Rescheduled appointment for Thursday. Customer called to confirm and appt was confirmed. Near end of appt time was called by repair person that they would not make it and we would have to reschedule. Called service center to make it right. Got an apology this time and a guy named ** but he could only offer to reschedule a third time for next Tuesday. Missed out on work. Informed ** they lost a customer to purchase Kenmore products for life since he could not correct situation. Fyi... Based on my experiences I think the call center is outsourced out of the country which does not bode well for existing and future customer satisfaction in the US.
Published: May 7, 2015
Todd of Medina, OH
Source: consumeraffairs.com

My washer tears small holes in my clothes. They dont appear to get caught o
My washer tears small holes in my clothes. They dont appear to get caught or wrapped on anything so I dont know why it is happening. It doesnt happen all the time and I have only been able to find one other complaint on the internet like mine.
Published: July 15, 2014
Tammy of Tahlequah, OK
Source: consumeraffairs.com

We didnt have any problems with the washer during our time with it. I would
We didnt have any problems with the washer during our time with it. I would get another one when in the market for it. It was easy to use. We would usually have to leave the door open to finish air drying the dishes. I had it down to a science on how to fit everything in the washer for loads. It could usually fit everything we needed it to in one load. It seemed to the right fit for my family. It was your average appearance dishwasher. It wasnt flashy, which was fine for my household. I dont feel that our house would need a flashy or better-looking dishwasher. The dishwasher came with the house when we first bought it, so we werent the original owners. But I feel like I looked up how much it would to replace it if necessary and it was a good value for the money.
Published: July 7, 2016
Becca of Winchester, VA
Source: consumeraffairs.com

Great products. Clothes came out fresh and clean and dryer has wrinkle guar
Great products. Clothes came out fresh and clean and dryer has wrinkle guard and automatic sensor. Can handle large loads including queen size comforters. Never have had any problems or needed service.
Published: December 31, 2015
Terri of Pensacola, FL
Source: consumeraffairs.com

We’ve had to replace the same part (hub) 5 times within the last 3 years.
We’ve had to replace the same part (hub) 5 times within the last 3 years. It will not spin the clothes. Do not buy this washer. It is junk. Our second washing machine is many years old and we never have to repair it. This is going in the garbage.
Published: December 8, 2018
Jane of Chassell, MI
Source: consumeraffairs.com

I have both a washer and dryer made by Kenmore. They were a housewarming gi
I have both a washer and dryer made by Kenmore. They were a housewarming gift from my aunt and uncle back in 2003 when we moved into our house, and they are still going strong with no issues ever. I use our washer and dryer a lot, and they have never given me even a minute of trouble. I like it that Kenmore produces products that are built to last. I will continue to purchase Kenmore products in future and I will recommended them to everyone I know. I also like it that my Kenmore washer and dryer are very low maintenance. The only maintenance I ever really do are I clean out the dryer filter regularly and I run the occasional vinegar rinse through the washer to keep it fresh. Other than that, there hasnt been the need for any more maintenance!!! Thank you Kenmore!
Published: November 14, 2015
Jan of Jackson, GA
Source: consumeraffairs.com

I purchased this washing machine in April 2010. It was okay for about a yea
I purchased this washing machine in April 2010. It was okay for about a year then it started to display SUD and code F35, and would not run on any setting. This was a defect and Sears should offer a recall. A washing machine at this price should last for more than 2 years. After reading the other reviews with the same problem, I have decided to purchase a new washer and it will not be a Kenmore from Sears ever again!
Published: January 20, 2013
Jean of New York , NY
Source: consumeraffairs.com

It washes the clothes really well and is very quiet. However you cant add a
It washes the clothes really well and is very quiet. However you cant add anything once it starts which can be inconvenient at times. I seem to always find a stray towel. The Kenmore washer is very durable. I have not had any problems with it performance wise since I bought it. Everything looks like it was made very solid and built to last. The Kenmore washer has a very modern and trendy look. I really like the glass front door. It is especially nice if your home is like mine and you dont have a traditional laundry room. It was a bit pricier than some of the other models I was looking at but overall for the features and look I think it was a very good deal.
Published: September 10, 2016
Teena of Tucker, GA
Source: consumeraffairs.com

This model has everything including style, would highly recommend to anyone
This model has everything including style, would highly recommend to anyone shopping around. Definitely worth the price. Love the space and color. Our model had plenty of space for anything we needed. The sleek design went well in our kitchen, love the side by side refrigerators, highly recommend for any family. I specifically wanted this style, love the design, size and appearance. Clean and sleek. This refrigerator adds a cutting edge style to any home. Although this model may seem expensive to some, it is well worth the investment. To attain a comfortable home, quality appliances are a necessity.
Published: November 3, 2016
Melissa of Shelbyville, TN
Source: consumeraffairs.com

I have had this refrigerator several years. It keeps everything cold, it de
I have had this refrigerator several years. It keeps everything cold, it defrosts itself, and is easy to clean. Side by side gives more room for fridge and freezer, and the water it supplies is cold and good tasting. Ive never had any issues with it in the 10 years Ive had it. Kenmore is my go to brand because it represents quality across the board. There is so much storage space, side by side is so much better than freezer top refrigerators. It has a lot of room to store just about anything on its shelves, in the freezer as well as the refrigerator. My Kenmore refrigerator is a side by side, and has a steel finish that is so easy to keep clean. There is a water and ice machine on the outside of the freezer section, making it accessible for a healthy glass of cold water. This Kenmore side by side refrigerator is well worth the amount I paid for it, and I have not needed repairs since I bought 10 years ago. To me, the Kenmore brand is synonymous with quality.
Published: November 6, 2016
Juliana of San Antonio, TX
Source: consumeraffairs.com

Excellent performance. Lots of room to store leftovers and necessary produc
Excellent performance. Lots of room to store leftovers and necessary products like gallon of milk, juices etc. Cooling effectively even when the door has been opened frequently. The ice machine works great. I highly recommend this product. This refrigerator is the perfect size for storing all your leftovers and more. You can store gallon of milk and juices, sodas etc leaving lots of room for other necessities. Lots of room in the freezer as well, and the shelving makes it easy access. The stainless steel finish is such a sleek look! Easy to wipe clean and leaves no fingerprints. The interior is bright and easy to keep clean. It wipes clean very easily with a damp. Love the easy access to be able to get the ice, either crushed or cubed choices. Or cold water option as well. The price of this model is in comparison to other models and brands of its kind. This model is efficient in its performance and does all that is needed in a refrigerator. It is beautiful to look at and very easy to access the items that are stored into it.
Published: June 26, 2016
Vic of Seaford, DE
Source: consumeraffairs.com

I bought a new Kenmore washer two months ago and I have never been so aggra
I bought a new Kenmore washer two months ago and I have never been so aggravated with a washer in all my life. My clothes are not being cleaned and there is never enough water to rinse them. I have to wait 40 minutes for the load to wash them and then re-rinse them on the rinse cycle. I am asking how this can save me time and money? I had a plain Kenmore washer (no bells and whistles) that lasted me 18 years and finally quit. How I would love to have it back. This new washer will never be the washer my old one was. I am planning to contact the dealer and return it. Too bad I did not read all the bad reviews before I purchased this machine. I would like to know why we, the consumers, have to throw away hard-earned money for products that do not work? I will not ever purchase another Kenmore washer.
Published: March 3, 2012
Janie of Ocean Isle Beach, NC
Source: consumeraffairs.com

Clothes were always thoroughly washed. It also wasnt that loud and washing
Clothes were always thoroughly washed. It also wasnt that loud and washing time was adequate. The problem was that after 3-4 years I had trouble with it and water started to leak and my clothes would come out smelling weird. The first years the washing machine is excellent but a couple years later it starts to leak and your clothes dont come out clean. Especially in my condition, water would leak and it also stopped spinning. Luckily I knew someone who fixes them so I still use it. The appearance is okay. I really like how its white and the window is there to see if your clothes are ready. The size is okay. Its not too big or too small either. Im a little disappointed at the price it was when we got it. The reason is because it ended up needing repairs a few years later. If it would have lasted longer I wouldnt complain.
Published: December 3, 2016
Josue of Houston, TX
Source: consumeraffairs.com

Theres nothing fancy about the appearance but I didnt buy it for display in
Theres nothing fancy about the appearance but I didnt buy it for display in the living room. Its a perfect fit for a laundry room and thats whats important. Its been a very reliable washer. Ive had it for over a decade now and have had no repair expenses. Also, the laundry is always clean and well rinsed. Ive definitely gotten my moneys worth out of it. What more could one ask!
Published: April 2, 2017
Angela of Tallahassee, FL
Source: consumeraffairs.com

The performance of this refrigerator is outstanding. Its the best fridge ou
The performance of this refrigerator is outstanding. Its the best fridge out there, in my opinion. I really recommend you to get this. Just make sure you get the right one! The size of my refrigerator is crazy. There is so much storage. The size blew me away the first time I saw it. Just be careful now it looks a lot bigger than it shows in its picture, so dont be fooled thinking its small. The appearance of my refrigerator is great! Its so shiny you can see your own reflection. The perceived value is outstanding. The price is just right and the overall quality is 100%. This is my opinion by the way so dont go off what I say about the value, I hope I had great advice.
Published: March 23, 2016
Bob of Alexandria, VA
Source: consumeraffairs.com

We always wanted a stainless steel refrigerator that was spacious on the in
We always wanted a stainless steel refrigerator that was spacious on the inside. We had a Sears account already and the Kenmore refrigerator has been very reliable since we purchased it. The Kenmore is a nice looking refrigerator with water and ice dispenser and I really like the double doors, and having a freezer on bottom. It also has plenty of room. But I discovered that the interior lights do not go off when the door is closed. I read later that they had an issue with that, but we did not get it resolved.
Published: February 24, 2018
Jennifer of Cleveland, TX
Source: consumeraffairs.com

Takes a good size full load and washes completely and doesnt leave any soap
Takes a good size full load and washes completely and doesnt leave any soap after every wash. It’s a very reliable on all levels. It rinses all the clothes very well and spins evenly so theres no heaviness after each load. Leaves every load manageable. It looks like a well-built product and has fast dials on the front to use and easy to understand. Each setting use cold or hot water setting. For the one is single and starting out on their own it is very reasonable in price and offers good financing and last at least three years and has a good warranty.
Published: March 23, 2016
Chris of Salem, OR
Source: consumeraffairs.com

I bought the Kenmore front loader washer just over three years ago. During
I bought the Kenmore front loader washer just over three years ago. During the first year, it has nothing but problems with it. I had the warranty so Sears came to my house several times to fix it. They said I was using too much soap. I was not; I was using Wisk HE soap and only using the recommended dosage (usually doing less). They ended up replacing the washer after months of complaining and battling. They made it sound so easy when you buy the warranty that they will back their product 100%. It was a fight to get them to do what they were supposed to. With the new washer, the warranty only transferred to the new washer so it was only covered for the remainder of the warranty.Now this one is having issues and the warranty is up. Sears makes such crappy front loading washing machines and should not be able to sell them. How is it that I have had two different machines in just over three years and they have both failed me?
Published: August 16, 2011
Carissa of Cumberland, RI
Source: consumeraffairs.com

I wish I had read all these reviews before I spent my money on the Sears Ke
I wish I had read all these reviews before I spent my money on the Sears Kenmore Elite washer. My Husband passed away and my Daughters family invited me to live with them. I offered to do the laundry for the family and with 7 people I started to shop for a large capacity washer. I had had Sears washers in the past and never had a problem so when I went into the Sears store the sales person showed me the Kenmore Elite and told me It was what I was looking for. I was so excited and when it came 2 young men came in and threw it in place and hooked up the water and out they went. I put my first load in and within minutes I got the UE. I looked in the book to see what to do. I did not realize that it would keep filling up with water. I called a repair person and they told me I could fill the washer clear to the top. He balanced it and found that the men that hooked it up had the cold and hot water switched.I have had my Kenmore Elite for nearly two years. I can not leave the washer because I constantly have to stop it and readjust the clothes. I had a repair person out again this past week. The one that came on February 18th told me mix the loads. It would make it better on weight. February 26 another repair man came and replaced parts. He told me I should only fill the washer 1/2 and I should ball each piece of clothes and put them on the outside of the drum not putting any thing in the middle and only wash towels with towels and jeans with jeans. He said if these parts do not work for me there is not much else they can do to help. Wow. The cost of the washer and warranty. A lot of money. I will spread the word not to buy a Sears product again.
Published: February 28, 2015
Robin of Salem, OH
Source: consumeraffairs.com

Sears Kenmore Elite Convection Microwave Hood - Paid over $600 on sale for
Sears Kenmore Elite Convection Microwave Hood - Paid over $600 on sale for this item in July, 2012. Was installed about three months later. Now, as of April 2016, the microwave no longer works. For about the last three months, the microwave would work if I jiggled the door a couple of times after setting the time - however, randomly, it would turn itself off in the middle of the cooking cycle. Now, no matter what I try to do to get the oven to work, nothing! This is the last Kenmore appliance I ever buy. Remodeled the kitchen in 2012 and purchased all new Kenmore Elite appliances. After the experience with this microwave, I am done with Kenmore. I would hope that a microwave which retails for over $900 would last a little more than a few years!
Published: April 10, 2016
Nicholas of King Of Prussia, PA
Source: consumeraffairs.com

It was a front loading Kenmore washer bought from Sears. It started making
It was a front loading Kenmore washer bought from Sears. It started making a noise on the spin cycle and then something snapped inside and it would not do the final spin at all. No support from sears, no support from kenmore. They would not even bother to return our calls. We had to buy a new machine and throw away the old one. Please stop buying products from these two companies as both their product quality and after sales service are extremely poor. At this rate they will soon be joining other out of business companies of yesterday.
Published: May 19, 2020
Tanwir of Ottawa, ON
Source: consumeraffairs.com

The refrigerator after just 11 months, before the one year warranty expired
The refrigerator after just 11 months, before the one year warranty expired, started collecting water in the bottom floor of the refrigerator (upper unit) and did not cool anymore, lost lots of food. Called their technical repair number, they sent a “technician “ who basically told me it was my job to fix it, that the problem was that I needed to defrost the refrigerator completely, wait a couple days and plug it again in order to defrost the ice that would collect on the back wall and resulted eventually in water pooling at the bottom and not cooling; never mind that it was the middle of summer and that I owned only ONE refrigerator. After many sour discussions with their repair service (How can a less than one year old refrigerator suddenly stops working?) and their insistence that they would NOT give me a new refrigerator, I decided to do as they said: defrost it, wait 2 days, plug it back. It worked for 4 months, after this period it starts all over again with same problems, called again, this time however, I was told it wasn’t under warranty any longer (1 yr 3 months old) so I had to pay for the repair, trip of technician and any parts. I refused to do that for a basically “NEW” refrigerator. I have had problems with this refrigerator every 3 or 4 months and as of now, less than two years old, I’m so frustrated that I’m ready to acknowledge a “loss” and move on, get a NEW refrigerator; obviously making sure it is NOT A SEARS BRAND or any manufacturer related to SEARS. Wondered why they are in bankruptcy? DO NOT BUY A KENMORE OR SEARS APPLIANCE in the short life they remain as a business. SEARS does NOT take responsibility or stand behind their appliances. We should have a class action suit!
Published: September 17, 2019
Marietta of Saint Cloud, MN
Source: consumeraffairs.com

First experience at the newest kind of front load washer. Couldnt believe i
First experience at the newest kind of front load washer. Couldnt believe it was so quiet. However, it took me a while to accept the fact that I saw no water or sloshing in the window of the machine. Somehow it gets the clothes clean but it is still magic as to how.
Published: February 13, 2017
Linda of Ogilvie, MN
Source: consumeraffairs.com

The first Kenmore our family had lasted over 60 years. Though it was small
The first Kenmore our family had lasted over 60 years. Though it was small by modern standards it never had a maintenance problem and spent the last 40 years as the basement fridge for beer and excess food.
Published: November 12, 2015
William of Erie, PA
Source: consumeraffairs.com

It was very simple and easy to use. Put it on what time you wanted it to ru
It was very simple and easy to use. Put it on what time you wanted it to run (or by type) and hit the start button. It also would sound when it was drying. It was nice knowing it was time to get my clothes out. I hate wrinkles. When I had my Kenmore dryer it was constantly being used. I had 4 kids and 2 adults to do laundry for. The only time it didnt dry the way I wanted is when the lint trap was full. Sometimes I would have to dry towels twice; I have thick towels. My Kenmore was white all over. Front loading, easy open and easy close. The control panel was on top extension. It made a clicking noise as you turned the knob. Writing on the panel was black and if I remember correctly brown. It did show dirt easily, so I was constantly having to wipe it down. I honestly dont remember what I paid for it. I know that it was the best value at the time. I know that I never did regret getting it or the price I paid.
Published: April 19, 2016
Lanita of Irvington, KY
Source: consumeraffairs.com

Model# 79631512210 - We purchased this Elite Washer from Sears approx. 2 ye
Model# 79631512210 - We purchased this Elite Washer from Sears approx. 2 years ago... Has been nothing short of a major pain in the A$$. This was set up by Sears technician on delivery, was set up level in all planes... No matter how small or how large the loads are, we can never get a load to successfully wash on the first try... Constantly get the UE error code, and have to play around with the laundry repeatedly to get the darn thing to finish a load. It should not have to take 3 to 4 hours to wash 1 load of laundry. Running up and down the stairs constantly, and wondering if the washing machine is working or not every single time we use it is not acceptable. Kenmore Washers, I know there are numerous people having the same problems with this model.. Please reach out to me if there is a recall, or if this can be replaced directly from you. Thank You.
Published: February 27, 2015
Ted of River Edge, NJ
Source: consumeraffairs.com

In September 2015, I had a Kenmore water heater with a failed element, resu
In September 2015, I had a Kenmore water heater with a failed element, resulting in the tank leaking all over my basement. That unit was 5 years old. Now, after only 2 years, the replacement heater failed. I just paid $79 to be told what I already know - that their water heater failed - and am without hot water going on 5 days now. My basement got flooded, requiring my basement carpet to be replaced.
Published: December 15, 2017
MATTHEW of Gaithersburg, MD
Source: consumeraffairs.com

Purchased the Kenmore Elite French Door with the Grab-N-Go door in August 2
Purchased the Kenmore Elite French Door with the Grab-N-Go door in August 2014. Since the price of the extended warranty was about $900 we did not purchase it. At the 18 month (July 2016) point the cooling coils in the refrigerator portion we developing extensive icing and it was actually pushing the bottom drawer outward. Sears couldnt get anyone out for 5 days so we called a local appliance repair person. They came twice but we unable to make any repair but show me a part that they thought might be causing the problem. Sears overnighted me the part and I was able to install it. It did seem to initially fix the problem but now (October 2017) about 15 months later, I again have the same problem. I have ordered the part again, the controller assembly which apparently should control the defrosting of this coil. Not sure if these parts are poorly made (LG) or that something else is a problem. These refrigerators are not repair friendly.
Published: October 23, 2017
William of Aston, PA
Source: consumeraffairs.com

Very good performance - no issues throughout my usage. Refrigerator (and al
Very good performance - no issues throughout my usage. Refrigerator (and all other appliances) were left when I sold the house. I would definitely recommend this refrigerator and the Kenmore brand to any/all who asked. I believe it is a good product and a brand that inspires brand loyalty. The refrigerator was purchased with my home (I did not purchase it separately). The refrigerator was clean and well kept - and remained in this condition throughout my ownership. I did not have any mechanical or material issues with the refrigerator throughout my possession - I sold my home and the refrigerator.
Published: July 21, 2016
Jeff of Escondido, CA
Source: consumeraffairs.com

Kenmore front load connect washer and dryer - My wife is ready to kill me.
Kenmore front load connect washer and dryer - My wife is ready to kill me. I talked her into spending a lot of money on our new washer and dryer - man she could kill me. The washer takes long time and clothes still smell mildew and moldy, and we run the cleaner through it 2 times a week. The dryer never seems to get clothes dry and you just have to keep re-running them. I thought by paying a lot more for washer and dryer, we would be worry free - I couldnt be more wrong. I do not recommend them to anyone - better off throwing your money down the drain; own these and you will. And forget Sears to make anything right, you will be wasting your time.
Published: February 28, 2015
keith of Lynchburg, VA
Source: consumeraffairs.com

The washer was very nice while it lasted. But then once it stopped working
The washer was very nice while it lasted. But then once it stopped working it was past the fixing it point. I dont think I would recommend it after all is said and done. Dissatisfied with the reliability. It was a very pretty washer. It was nice and sleek and clean looking inside and out. Very satisfied with the appearance of all things. Looked great with other appliances in my home. I am a little dissatisfied because the washer didnt last long. It stopped working and would have cost an arm and a leg to fix. Was not worth the money I spent on it.
Published: June 6, 2016
Kelcey of Oh, Mentor
Source: consumeraffairs.com

You can move the shelf in. It easy to keep clean. Freezer work good. No wat
You can move the shelf in. It easy to keep clean. Freezer work good. No water out the bottom of it. It cost very low. Goods saver. Fits a lot of goods in it. The only thing that I dont like was that had not ice maker. Its ok for the apartment but wish that inside were a little bigger but it still do the job of keeping my food cold and my drinks too. All white. Its a freezer that work and keep your food cold.
Published: June 2, 2016
Fredy of Fl, Tampa
Source: consumeraffairs.com

This refrigerator stays pretty cool. The handle doesnt get dirty fast and n
This refrigerator stays pretty cool. The handle doesnt get dirty fast and nice and steady when opening the door to the fridge. The freezer is pretty spacious for this size fridge and is easy to clean and wipe down. It offers enough shelving in the fridge and storage space. I like the built in shelves in the fridge door and also the built in shelving that the freezer has in the door as well. The fridge doesnt look cheaply made. I like how the fridge has a shine and the surface is very easy to wipe down and keep looking nice and clean and brand new. The value of this refrigerator is reasonable and affordable. I would recommend this refrigerator to anyone who is not trying to spend too much money but want a good quality fridge.
Published: April 7, 2017
Amari of Beeville, TX
Source: consumeraffairs.com

Great. I love the way it was easy to access, always kept my food in good ea
Great. I love the way it was easy to access, always kept my food in good eating conditions, and really easy to keep clean. The freezer part managed to keep the food frozen until we actually needed to use it, and the ice cream was always ready to eat, not too soft and not too hard when it came time to eat the ice cream. And the multi pull out drawers made it very easy to store whatever it was we bought from the store on a daily basis.
Published: December 26, 2015
Anthony of Huntsville, AL
Source: consumeraffairs.com

Before buying this dishwasher, I was going to buy a Bosch thinking that it
Before buying this dishwasher, I was going to buy a Bosch thinking that it was a top performer. After talking with many clients (Im a real estate agent) and plumbers, too, I was turned toward my Kenmore and LOVE it. Ive had it 3 years and no issues. Smart Wash, 1 hour wash, Pots & Pans, 4 hr delay, High Temp This dishwasher is laid out very efficiently and holds dishes from a dinner party of 10 easily. Simple and sleek. I have black. Clean out the filter periodically (easy). This is a no-rinse dishwasher, but I like to keep any potential smells at bay. Also love the configuration of the easy moving racks. Set up is great--I love to cook and this is a great kitchen tool that gets a lot of use.
Published: March 2, 2016
Laurie of Norwell, MA
Source: consumeraffairs.com

We got a great price on the refrigerator. It was energy efficient which hel
We got a great price on the refrigerator. It was energy efficient which helped to reduce our electric bill. It was also designed with common sense so it was easy to put away our groceries.
Published: December 24, 2015
David of Antioch, CA
Source: consumeraffairs.com

The dishwasher appearance was top of the line looking. My friends and famil
The dishwasher appearance was top of the line looking. My friends and family always commented on how the design was very up to date looking. My dishwasher was able to hold all of the dishes I needed washed. I have two kids and I am always needing to wash their cups and other stuff multiple times a day and that is why I chose this dishwasher. The one I owned was the best one ever. It was able to get everything cleaned, no matter how tough the food baked on was. The value was on par with what I would expect to pay for the quality of service that it provided. I would pay for it again. I will definitely buy it again. Best owned one and I would definitely recommend this dishwasher to all my friends and family.
Published: March 27, 2017
Frank of Brandon, FL
Source: consumeraffairs.com

The Washer works really great. Its fast, no noise, and works great. I would
The Washer works really great. Its fast, no noise, and works great. I would really recommend it to everyone. Its worth all the money. No other machine could work great like this. The reliability is really, really good, you have no idea. Its really great, probably the best I have ever had to be honest. The plain white color isnt really my thing. I would probably like it to be more colors option so it could fit my taste a little bit more. Best deal you could have ever. Dont miss out like at all. If you want to live the best life, then buy the best product you could find, and this is one of them.
Published: September 6, 2016
Tuan of Saint Charles, MO
Source: consumeraffairs.com

It was my first time buying one. I was pleased. It was easy to clean. It wa
It was my first time buying one. I was pleased. It was easy to clean. It was enough space and it made my kitchen look even better. I would buy it again but Im still enjoying my first one. Its nice to have. Its huge enough room for everyones groceries and we buy a lot of groceries so Im very pleased with all the room it has. It has a very nice appearance to it. When family and friends come over, they comment about how nice it looks. It was very affordable and very much worth it. I love my refrigerator. I definitely tell friends and family to go check out the prices. Theyre nice and affordable.
Published: March 9, 2016
Angela of Charlotte, NC
Source: consumeraffairs.com

This refrigerator has premium space efficiently at a great price point. Eve
This refrigerator has premium space efficiently at a great price point. Every product has a place, making it rare to lose food due to it being out of sight. The temperature stayed consistent throughout use, and power surges had no effect. Great product! The size is a little bit on the bigger side for me, small kitchens arent optimal for this product. In a bigger kitchen there would have been no negativity from me. This refrigerator is classy! Very simplistic at first glance, not ostentatious. Appearance is basic but reaches out to a specific customer. After browsing and comparing many refrigerators, the value of this specific product is amazing. The space to price ratio makes this a quality purchase.
Published: December 7, 2016
Cheree of Manassas, VA
Source: consumeraffairs.com

It actually removed dried and baked on food! It was quiet and easy to opera
It actually removed dried and baked on food! It was quiet and easy to operate. I would definitely look for a similar model when upgrading. It is affordable for us and we love it. Even my 13 year old son uses it. The size was appropriate we for the space that we had in our kitchen set aside for the dishwasher. It fit snugly and perfectly. There are no gaps worth mentioning and it is beautiful, at that. The stainless steel matched the decor theme in our kitchen and the design is sleek and elegant. Its easy to clean and maintain and the finish is flawless. I cannot remember what we paid for it but to me I would pay it again. It has been worth every penny for the ease and beauty it brings to our kitchen and lives.
Published: March 20, 2016
Lora of Soddy Daisy, TN
Source: consumeraffairs.com

This Deluxe Stainless Steel 6 burner stove is a great grill to have and use
This Deluxe Stainless Steel 6 burner stove is a great grill to have and use. The assembly took me a few hours, but it was not hard. The directions were good except for the battery installation for the electronic ignition was missing from the directions. I carefully followed all of them, (I loved the way they packaged and labeled the nuts, bolts, and screws) and could not figure out why I had a leftover battery at the end. But I soon figured it out later. I was looking forward to using it but I had an issue with the regulator leaking. So, I had to call the companies support line and got a friendly young lady to send me a replacement. It took a little over a week, but then after I swapped it out, I was ready to grill! The grill's temperature ranged from 200 to 700 degrees! So, you must make sure that you adjust the temperature according to your needs because it could quickly turn that juicy steak into charcoal. It quickly and evenly cooked some chicken breasts that I put on the side of the grill to test it. There is a LOT of space to cook here, the description page mentions it is big enough to cook 28 hamburgers and I do not doubt it. I wanted to check out the rotisserie feature with a nice roast and it came out delicious and perfectly cooked. I did not think about it at first, but you must remove the top warming rack for the rotisserie to be able to spin. I recommend doing this before you start heating up the grill. Only two minor issues that I had was one of the little lights over one of the knobs is crooked, not a big deal but figured I would mention it and the electronic ignition doesn't work very well. I must keep pushing the button over and over to get it to catch. But that is my only real issue with this grill, otherwise I am quite happy with it and look forward to using it in the future. One last thing that I think is a great feature was the fuel gauge, at first I did not know what they were talking about, but then I figured out that when you put a full tank of gas in the holder it has a spring on it and as the tank empties it reflects this in a small gauge in the front of the grill, so you can actually see how much gas you have just by looking at the front of the grill. This way you can see if you need to fill it before getting halfway through cooking and run out.
Published: February 12, 2021
DangerousDale
Source: homedepot.com

Recently purchased a washing machine and dryer of Kenmore. It was the best
Recently purchased a washing machine and dryer of Kenmore. It was the best decision me and my husband made. Our clothes are a lot cleaner, they do not stink any more and the machines are energy efficient which is great for us saving money on water and power. The washer and dryer both let me know when the clothes are done so they do not sit in there long. Washer and dryer are both very quiet which is a huge plus. Comes with a great warranty. We have never been happier with a washer and dryer set. Clothes are cleaner, fresher and wrinkle free. I would most def recommend this brand to someone.
Published: November 27, 2015
Brianna of Hickory, NC
Source: consumeraffairs.com

It has a reset capability, which comes in handy when you change the water f
It has a reset capability, which comes in handy when you change the water filter. The cubes and crushed ice tend to get stuck but nothing you cant use your hand to fix. Its not the biggest especially if you have a big family, its more than perfect for smaller households. The freezer is pretty standard as well as the actual fridge part. Its sleek and stainless steel. It does dent pretty fast though, any of the slightest hits could leave a small impact. Needless to say its pretty easy to clean. I dont recall how much I purchased it for, but it must of been a great value since I purchased two of the same product.
Published: February 26, 2016
Jane of Dearborn, MI
Source: consumeraffairs.com

This washer has had a much larger workload than I intended when I bought it
This washer has had a much larger workload than I intended when I bought it 2 1/2 years ago (7 adults), and it is still as quiet and reliable as the day I hooked it up. And with all the setting levels available, it has always done an outstanding job of actually getting our construction-worker clothes clean as new. Has done an average of eleven loads a week for 2 1/2 years and still runs and cleans like new: even for the three of us construction workers, two car mechanics, and two ladies in the house. Its appearance is modern, but without looking like an airliner cockpit with all those confusing lights and controls that youll never use. After 2 1/2 years of washing for seven adults without a single breakdown, it still performs like new. I think weve already got our moneys worth out of it.
Published: September 4, 2016
Robert of Irvington, VA
Source: consumeraffairs.com

Kenmore was one of several I looked at and this one was the best they had t
Kenmore was one of several I looked at and this one was the best they had to offer for the price. It also was delivered the next day and they took away my old dishwasher at no extra charge. Another plus in this purchase and another good reason to purchase this brand. I enjoyed this dishwasher very much and I would recommend it to anyone who shops at Sears.
Published: May 26, 2017
Barbara of Oceanside, NY
Source: consumeraffairs.com

Love my Kenmore appliances - they are truly quality. Weve had it for sever
Love my Kenmore appliances - they are truly quality. Weve had it for several years (approximately 12). The one problem we had with the fridge was fixed with one phone call. Since then, no problems, and we are very happy with it!
Published: October 7, 2015
Susan of Annapolis, MD
Source: consumeraffairs.com

Do not purchase this Kenmore Elite washer. The washer constantly stops due
Do not purchase this Kenmore Elite washer. The washer constantly stops due to uneven loads. Customer service is worse than the washer. Saw several reviews where its obviously a problem and have even had recalls on several models, but more concerned about selling home warranty than fixing the problem. Dryer is great though.
Published: February 19, 2015
Mark of North Little Rock, AR
Source: consumeraffairs.com

I have had this washer fixed twice. It doesn’t clean as well. I get frust
I have had this washer fixed twice. It doesn’t clean as well. I get frustrated...no more insurance for machine. Will check which wash is better next time. I bought the soap which is recommended for the washer and still get frustrated.
Published: February 11, 2019
Helen of Hayward, CA
Source: consumeraffairs.com

It worked really well. It got all the things clean that we needed. It worke
It worked really well. It got all the things clean that we needed. It worked exactly the way I needed it to work. It worked smooth, very reliable, nice model. It is a very nice size. Big enough to fit 20+ dishes of any kind in it. Very lovely dishwasher. It has all the tools I need to get my dishes done. Works great. Its black, very big, has silver bars. Has a silver back to it. The inside that holds the dishes is white. Very clean inside. Bottom of the dishwasher is silver as well. Mostly black but has some silver and white. The perceived value of the dishwasher is to wash the dishes to the best of its ability. It gets every little of stains out of each dish. It makes sure your dishes are the cleanest they can be.
Published: September 14, 2016
Keenan of Hot Springs National Park, AR
Source: consumeraffairs.com

Our two year old Kenmore refrigerator/freezer is inexplicably not working.
Our two year old Kenmore refrigerator/freezer is inexplicably not working. We came home from work and threw out hundreds of dollars of wasted food. Looking to correct the issue, we set up an appointment and the technician was set to come between 1pm-5pm. We called customer service several times to get an accurate time as it was nearing 5. No show. The customer service was awful. They were very unhelpful and “had no way to find out when the technician would be there and he would be there in his very reasonable time frame”. He did not come in his anything other than reasonable time frame. We were told we will need to reschedule for the following day because missing out on income and waiting for four hours is easy to do...again. So very disappointed in Sears and their lack of customer courtesy, the fact that there is no accountability in standing behind their products, and their complete disregard for dealing with issues. It was difficult at best to contact and talk to anyone and when we did, we were met with even more inconvenience and extremely poor customer service. I would also have to say I’m disappointed in Kenmore as well. I expected something just shy of $3,000 to work longer than two years. Although I hope it’s a simple fix, it’s really hard to tell since we can’t get someone from Sears here to fix it. Yet they want to make sure we pay for their service in full...I will never shop Sears or Kenmore again. Not surprised that Sears can’t keep their stores open. Very sad considering in the past it was such a reputable place to shop.
Published: April 14, 2019
Jennifer of Saginaw, MI
Source: consumeraffairs.com

We switched from a front loader to top load, because we continued to have o
We switched from a front loader to top load, because we continued to have odors coming from our front load washer that we could not get rid of. We chose the top load with agitator, since we wanted to get back to the type of washing machine we have previously had, and liked. The water level on this machine is very low, even when choosing the high fill option, thus the agitator is nearly worthless, and the clothes do not get clean. To top it all off, we still have a musty odor coming from our washer, even when we leave the top door open. We are not at all happy with our purchase of the Kenmore 600S, 20372 washing machine.
Published: February 10, 2019
Lowell of Lebanon, Other
Source: consumeraffairs.com

Affordability, simplicity, and maintenance, all add to the experience of ow
Affordability, simplicity, and maintenance, all add to the experience of ownership. Works great. Really gets clothes clean. Energy efficient and durable, all the things I expect in such a important home essential.
Published: May 18, 2020
Charles of Fairfield, OH
Source: consumeraffairs.com

Kenmore Elite HE 4 - Since 2004 I bought the pair. It cost a lot over 2000
Kenmore Elite HE 4 - Since 2004 I bought the pair. It cost a lot over 2000 but worth every penny. I put a long term warranty on it. Worth every penny. My first front loader in over 20 years and I cant say enough about it. I have it serviced every year to be sure it is running right. I love this machine. I had the matching dryer but it was gas and when I sold my home I moved into an all electric apt. Would love to find that dryer. I had the stand for it. I carry a long term warranty on it. A great machine.
Published: May 31, 2016
Violet of Az, Phoenix
Source: consumeraffairs.com

Its been a great machine. My family has used these products for generations
Its been a great machine. My family has used these products for generations. I love the ease of using the washer. I plan on buying my kids the same brand when they get homes of their own.
Published: October 25, 2015
Elizabeth of Noble, OK
Source: consumeraffairs.com

After 27 years I needed to buy a new washer and there were only ones withou
After 27 years I needed to buy a new washer and there were only ones without agitators so that is what we bought. Worst decision ever. There is no soak cycle; clothes often end up under one item like a parachute without getting clean or rinsed and causing another wash cycle. Absolutely dislike this washer.
Published: February 4, 2017
Virginia of Fredericktown, OH
Source: consumeraffairs.com

Does exactly what it should and does it well. Locking door a nice feature,
Does exactly what it should and does it well. Locking door a nice feature, and comparatively inexpensive. Highly recommended for anyone. Fits anything nicely. Clothing, bedding, everything washes evenly and quickly. Even large, thick bed comforters for and wash nicely. Couldnt ask for more. Clean, simple look and easy to read dials. Cycles are down on lighting displays and are easily found. White paint fits any decor, but is easily scratched. For the price, you cant beat the value. A very dependable machine with low maintenance at a nice price point. No need to go more expensive.
Published: August 11, 2016
Travis of Sevierville, TN
Source: consumeraffairs.com

Has lasted for years after many uses and many kids with tons of dirty cloth
Has lasted for years after many uses and many kids with tons of dirty clothes and a dirty husband. Even had shoes thrown in and still runs like a champ. Plus no lost socks! Works every time all the time. Even dries faster than other dryers Ive used and its great for quick use, plus I love all the options. The price is definitely worth it. I love the appearance of this dryer. It fits my decor greatly and matches my washer perfectly even though they are different models. Its very sleek and looks like a much more expensive dryer and its a mid range price dryer. I love that it looks like a high end dryer. This isnt your mothers dryer, with the old knobs and buttons. I love how this dryer looks.
Published: July 1, 2016
Rachael of Phoenix, AZ
Source: consumeraffairs.com

You can load your washer, go about other thing. Transfer clothes on dryer w
You can load your washer, go about other thing. Transfer clothes on dryer when done. Takes care of itself, you just load, put in detergent, start, come back when its done. You dont have to sit and wait. Take clothing out of washer, put in dryer, use dryer sheets if your choice. Start dryer. Lets you know when its done. Easy to use, easy to maintain. Not our first Kenmore washer and dryer and wont be our last. My last set lasted over 10 years, expect this to do the same. I would not use any other brand, I love the reliability, the ease of repair if needed and the great service that they give.I dont really look at the machines, I rate them on how they perform. All our Kenmore appliances are trustworthy, hardworking, easy to use. You dont have to pay big buck to get a great washer and dryer. There are just 2 humans, 2 dogs, and 2 birds. So we dont need the largest or the front loader. We are very happy with our washer and dryer, it takes care of our needs including the dog beds, bird covers and works great like a Trojan.
Published: September 8, 2016
Doranne of Pinellas Park, FL
Source: consumeraffairs.com

Makes clothes clean and smell great. Great product and great service. Last
Makes clothes clean and smell great. Great product and great service. Last a long time. I highly recommend their products. I have had no problems with the upkeep. Easy and affordable for parts and service.
Published: October 31, 2015
Joyce of Greenville, SC
Source: consumeraffairs.com

I purchased a Kenmore Top loading HE washer and dryer 6 months ago for our
I purchased a Kenmore Top loading HE washer and dryer 6 months ago for our new home. I always hear that they last forever and yesterday, the washer just stopped spinning and draining. Now, I have a washer half full of bleach water and a bag of very wet clothes that I had to hand wring out. Now until the repair service arrives 10 days later, I have to go out to wash my clothes. We are very unhappy about this washer and like some others, I am also having problems with things being ruined in the washer or not coming out clean.
Published: November 11, 2011
Dawn of Byfield, MA
Source: consumeraffairs.com

As a fridge keeping food cold/frozen its fine, BUT heres the drawbacks. 1.
As a fridge keeping food cold/frozen its fine, BUT heres the drawbacks. 1. The egg keeper is TOO SHORT to put a full carton eggs in it! What idiot designs an egg keeper that doesnt keep a standard carton of eggs. So I cut off the end of the carton. 2. The door comes too close to the floor and whacks your foot if wearing sandals or barefoot. 3. The door magnet was designed for a gorilla. You need to REALLY yank on it.
Published: October 15, 2015
Roger of Laguna Niguel, CA
Source: consumeraffairs.com

It has been running for a really long time without any issues. We use it as
It has been running for a really long time without any issues. We use it as an overflow fridge from our main fridge now. It is super spacious and weve never had a problem with it. It holds main dishes but it also holds a lot of leftovers and larger food items. Its pretty but not too big. It just kind of looks like an old fridge. There isnt anything exciting about it. Over the years, the white has gotten really dirty and it looks very dated now. We dont keep it in a main room or entertaining room, just hidden. It has lasted a super long time now so I would recommend it for that reason. Its good.
Published: December 2, 2016
Kristin of Syracuse, NY
Source: consumeraffairs.com

The reason I chose the Kenmore dishwasher is because it was on sale but it
The reason I chose the Kenmore dishwasher is because it was on sale but it is also a well known brand. I like the appearance of it. It also matched my kitchen colors. I thought it had an attached look to it and it looks expensive but it wasnt. I was expecting it to be quiet, fast and efficient and it is. However, the only thing I would probably change about the Kenmore dishwasher is that I wish it had a bigger capacity. Sometimes I have very large pans that I would love to fit but the only way to fit them is to not have a full dishwasher. Other than that, it is really roomy. I might be the only one that has that big of pans so it might not be considered the same opinion as others. I love the fact that it is energy efficient. I can put in a load and in about 30 min they are clean. They dont have any stuck on food. The Kenmore dishwasher had very simple buttons and is not complicated at all. It makes washing dishes very pleasant.
Published: May 6, 2017
Amy of Santa Maria, CA
Source: consumeraffairs.com

Its spacious, works properly, has temperature control settings, it has a fr
Its spacious, works properly, has temperature control settings, it has a freezer, it has compartments to store vegetables and fruits, the door has spacious shelves as well. It is a reputable brand that manufactures quality products.
Published: November 3, 2015
Sj of Brooklyn, NY
Source: consumeraffairs.com

My Kenmore dryer is reliable and dries everything from towels to delicates.
My Kenmore dryer is reliable and dries everything from towels to delicates. It has an alarm that alerts me when a load is done. The alarm can be turned off when I dont want to bother others in the house. It also has a wrinkle reducer option for times when I cant interrupt what Im doing to take clothes out of the dryer. My Kenmore dryer works well. It has settings for drying everything from my delicate nightie to my husbands denim jeans. It a very reliable machine that I expect to last well over 15 years. The dryer has a sleek appearance with clearly marked settings for operating it. There are three knobs, one on the left and two on the right. We shopped at several stores and researched online before choosing this dryer. It had the features we wanted at a reasonable price. We were able to buy it during an appliance sale, so we were able to get even more value for our money.
Published: April 6, 2016
Darlene of Columbia, SC
Source: consumeraffairs.com

Er FF keeps showing up because the compressor cannot work. The fridge freez
Er FF keeps showing up because the compressor cannot work. The fridge freezes on the inside. We have to wait until it dethaws along with all of our food to plug it back in.
Published: May 18, 2015
Aja of Fort Washington, MD
Source: consumeraffairs.com

My experience with a Kenmore refrigerator was very good. My food was never
My experience with a Kenmore refrigerator was very good. My food was never too cold or even warm. The temperature setting was perfect. Very easy to keep clean. Plus, it makes my kitchen look great as well with how nice they look, inside and outside.
Published: November 7, 2015
Breanna of Lewis Center, OH
Source: consumeraffairs.com

Cleans dishes thoroughly. Easy to use. With the right dishwashing soap it c
Cleans dishes thoroughly. Easy to use. With the right dishwashing soap it can remove baked on and stubborn spots. It is very low in the noise department. Not silent but very low. The size of this particular dishwasher is very suitable for my needs. I have to do dishes maybe 3 times a week. I can get all my pans and silverware to fit and even my big plates. I like the stainless steel look. It gives it a more professional feel in my opinion and helps my kitchen look better and makes me feel better about the appearance of it. While this is not the cheapest dishwasher out there it is very good. And remember that old saying you get what you pay for, well thats true in this case.
Published: July 22, 2016
Douglas of Chambersburg, PA
Source: consumeraffairs.com

My Kenmore range is only 5 1/2 years old and I am told that the computer bo
My Kenmore range is only 5 1/2 years old and I am told that the computer board in the front of the range has to be replaced at a cost of $443.00 plus instillation cost $118.00. My burners and oven no longer work. We have bought many appliances from Sears over the years and I will not go back nor will I buy another Kenmore product. Upon moving to a new home 5-6 years ago, we bought a Kenmore fridge, dishwasher, range, washer and dryer. I am very disappointed with the stove and the operation of it.
Published: April 7, 2012
Melanie of Ottawa , ON
Source: consumeraffairs.com

This microwave was installed in 1997, and it still works great -- no loss o
This microwave was installed in 1997, and it still works great -- no loss of power, turntable still works. Ive only seen one microwave that has more power, and it was new. The only problem Ive had with it is that, twice, it has locked itself, and I had to look online to find how to unlock it, but thats my fault for not having the manual.
Published: December 14, 2015
Terry of Chillicothe, OH
Source: consumeraffairs.com

My Kenmore washer lasted over 15 years with no problems. I still have the d
My Kenmore washer lasted over 15 years with no problems. I still have the dryer. I never has to call a repair man. The next washer I purchased lasted 8 years and I had to call the repair man several times. It was not a Kenmore.
Published: November 9, 2015
Susan of West Orange, NJ
Source: consumeraffairs.com

This washer/dryer set has operated without a repair for 18 years; it washes
This washer/dryer set has operated without a repair for 18 years; it washes heavy and light loads satisfactorily. Routine maintenance such as cleaning the dryer filter is important to keeping it functioning at maximum efficiency!
Published: February 15, 2017
Angelo of Lawrenceville, Ga.
Source: consumeraffairs.com

Does a good job of washing the dishes and getting them dry. There is no soa
Does a good job of washing the dishes and getting them dry. There is no soap residue and they come out spotless. I am very happy with the job this machine does and would consider purchasing another in the future when needed. It is the perfect size for me and my husband. We are home alone most of the time. But even with company there is plenty of room for all the extra dishes. We are very happy with the size and how well it fits in our kitchen. Our dishwasher is a plain model. It is white in color and the buttons are on top of the door on the outside. It blends in very well with the rest of the appliances in the kitchen. We have had this model for several years now and are very happy with the value we have gotten out of it. With everyday that passes its value increases.
Published: July 29, 2016
Karen of Waterloo, IA
Source: consumeraffairs.com

The detergent and softener tray is difficult to open almost to the point th
The detergent and softener tray is difficult to open almost to the point that it might break. Also, the softener section isnt very clean after use. Seems like it takes a long time to finish per load even when on express selection.
Published: February 12, 2019
Guy of Aurora, CO
Source: consumeraffairs.com

In 2012, we replaced our Kenmore Refrigerator (15 years old) with a bottom
In 2012, we replaced our Kenmore Refrigerator (15 years old) with a bottom freezer model 596.72003014. Thirteen months later (less than 30 days after the warranty expired), water was pooling on freezer bottom. The first Sears repair appointment was cancelled late in the day due to a repair truck breakdown. I rescheduled and guess what? Cancelled again due to a repair truck breakdown. Finally, someone showed up and repaired the problem in January. Seven months later, same problem. This time Sears acknowledged there was a design issue and had developed a fix. Didnt matter that it was a design problem - I was still charged for the second repair. Today, water is now on the floor from refrigerator. This will now be 3rd repair in 7 months. I have always purchased Kenmore products, but obviously the quality is not what it used to be. Even though the refrigerator is less than 2 years old, I am already looking to replace it with another model (Not from Sears). I would never have imagined Sears quality could fall so low.
Published: August 25, 2014
Jim of Plymouth Meeting, PA
Source: consumeraffairs.com

This refrigerator really has been a great product that has not failed us an
This refrigerator really has been a great product that has not failed us and confident it will continue to be reliable to us. It is a decent size and is able to hold a lot of our food items. It has an older look but it is still very sleek looking and simple which I like. Though it could be a little more modernized. This refrigerator has really great value and I find it to be very decent priced. Id recommend to others if they are looking for great value and a good find.
Published: March 31, 2017
Briana of Fort Kent, ME
Source: consumeraffairs.com

I was very pleased with my Kenmore washer and dryer. I would definitely rec
I was very pleased with my Kenmore washer and dryer. I would definitely recommend them to anyone looking to purchase a washer and dryer. They were the best brand I had ever bought. My Kenmore washer and dryer were very reliable. I never had a problem and never had to call a serviceman. They withstood any amount of clothes I put in them. Where can you order a washer and dryer were very nice looking machines. They were in perfect shape when I got them and they would stick a long time. They stayed in excellent shape the whole time I had them. The value of my Kenmore washer and dryer was remarkable. I would have thought they would of cost a lot more than they actually did. I couldnt believe they were that low priced.
Published: August 31, 2016
Jana of Ocoee, FL
Source: consumeraffairs.com

To put it mildly, I am totally fed up with this Kenmore Top load series 700
To put it mildly, I am totally fed up with this Kenmore Top load series 700 washer. More often than not, I have to repeat an entire wash, as I just have, but for the third time (same load) because the clothes come out with a scuzzy residue all over them. I have tried deep fill, two rinses, etc. etc. Nothing works with any consistency, and it is ludicrous to have paid almost a thousand dollars for a machine which, from its first day, refuses to wash clothes satisfactorily. Is there no way to make Kenmore accountable for marketing and selling a product which is such a miserable failure?
Published: May 8, 2018
Ed of Woodstock, CT
Source: consumeraffairs.com

Visa MasterCard

Site Secured By The Website Guardian
TOP