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Kenmore Appliances
Kenmore Appliances

Kenmore Appliance Error Codes

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Dishwasher Error Codes

CODE: 1-1 or F1E1 
PROBLEM: Stuck relay on the electronic control board 
FIX: Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, check the wiring connected to the control board for damage and repair any broken wires. 

CODE: 1-2 or F1E2 
PROBLEM: Damaged or corrupted memory on control board. Incompatible software components inside microprocessor., 
FIX: Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board. 

CODE: 2-1 or F2E1 
PROBLEM: Stuck button on the user interface control 
FIX: Check all buttons on the user interface control for a response. If one or more of the buttons don't work, unplug the dishwasher to disconnect electrical power and disconnect the user interface control wire harness. Reassemble the door with the user interface wire harness disconnected, but don't close the door. 

CODE: 2-2 or F2E2 
PROBLEM: User interface control can't communicate with electronic control board 
FIX: Shut off power to the dishwasher. Check the wiring between the user interface control and the electronic control board. If the wires and connections are okay, replace the user interface control board. If the problem persists, replace the electronic control board. 

CODE: 3-1 or F3E1 
PROBLEM: Thermistor/OWI sensor failure (The thermistor is the water temperature sensor, the OWI sensor is the Optical Water Indicator that detects the amount of debris in the water.) 
FIX: Unplug the dishwasher to disconnect electrical power and then check the wiring between the electronic control board and the thermistor/OWI sensor. Repair or replace the wire harness if broken. If you find the wiring undamaged, replace the thermistor/OWI sensor. 

CODE: 3-2 or F3E2 
PROBLEM: Shorted thermistor/OWI sensor 
FIX: Unplug the dishwasher to disconnect electrical power and then check the wiring between the electronic control board and the thermistor/OWI sensor. Repair or replace the wire harness if broken. If you find the wiring undamaged, replace the thermistor/OWI sensor. 

CODE: 3-3 or F3E3 
PROBLEM: OWI failed to calibrate or the drain hose check valve failed, allowing dirty water to backflow into the dishwasher 
FIX: Disconnect the dishwasher drain hose connection from the air gap or the garbage disposal if you have no air gap. Pour water through the drain hose to see if water backs up into the dishwasher tub. If so, replace the portion of the drain hose that connects to the drain pump because the check valve in that hose failed. 

CODE: 4-1 or F4E1 
PROBLEM: Communication error between the electronic control board and the circulation pump motor 
FIX: Unplug the dishwasher to disconnect electrical power. Check the circulation pump wire harness and reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the circulation pump and motor assembly. If the problem continues, replace the electronic control board. 

CODE: 4-2 or F4E2 
PROBLEM: Communication error between the electronic control board and the circulation pump motor 
FIX: Unplug the dishwasher to disconnect electrical power. Check the circulation pump wire harness and reconnect any loose wires or replace the wire harness if damaged. If the wiring connections are okay, replace the circulation pump and motor assembly. If the problem continues, replace the electronic control board. 

CODE: 5-1 or F5E1 
PROBLEM: Door switch failure 
FIX: This code appears if you don't close the door within 4 seconds of pressing the Start/Resume button, or if the door latch assembly is broken. When starting a cycle, close the door within 4 seconds after pressing Start/Resume. If you can't start the cycle and the code continues, then the door switch could be defective. Unplug the dishwasher to disconnect electrical power. 

CODE: 5-2 or F5E2 
PROBLEM: Control detects door not opening 
FIX: The electronic control board expects to see the door open between cycles or the dishwasher won't start the next time you try to start a new cycle. If you didn't open the door between cycles, cancel the cycle. Open and shut the door, and then start a new cycle. If the cycle still won't start, then the door switch could be defective.  

CODE: 6-1 or F6E1 
PROBLEM: Won't fill 
FIX: Check for an item stuck under the overfill float and remove it. If the overfill float sticks in the "up" position the dishwasher won't fill. Unplug the dishwasher to disconnect electrical power and shut the water supply valve. Disconnect the water supply line from the water inlet valve and check the water inlet valve screen for clogs.  

CODE: 6-2 or F6E2 
PROBLEM: Water inlet valve failure 
FIX: Unplug the dishwasher to disconnect electrical power. Remove the bottom front access panel and toe panel. Check the wire harness connections on the water inlet valve. Reconnect any loose wires. Replace the wire harness if damaged. If the wire harness connections are okay, check the resistance of the water inlet valve using a multimeter. 

CODE: 6-3 or F6E3 
PROBLEM: Suds or air are in the water pump 
FIX: Check for sudsy water. If you see excessive suds, try to drain the dishwasher by cancelling the cycle. The drain pump will run for 3 minutes. If the drain pump can't drain the sudsy water, drain the water by hand or use a wet/dry shop vacuum to remove the water. Check the detergent dispenser and replace if it's damaged. Use only dishwasher detergent in the dishwasher. Using regular dish soap in the dishwasher causes excessive suds. 

CODE: 6-4 or F6E4 
PROBLEM: The float switch is open 
FIX: Check the overfill float switch to see if it's stuck or if an item is stuck under it. Check if the inlet water fill valve is properly shutting off the water supply when the dishwasher is off. 

CODE: 6-6 or F6E6 
PROBLEM: Incoming water is too cold 
FIX: Use an accurate thermometer to check the water temperature. If it's lower than 110 degrees F, check your water heater. If the water temperature is normal (110 to 120 degrees F), replace the thermistor/OWI or the electronic control board. Refer to the tech sheet for your dishwasher for a diagnostic test for the thermistor. 

CODE: 6-7 or F6E7 
PROBLEM: Disconnected or damaged flow meter 
FIX: Shut off power to the dishwasher. Check the wiring to the flow meter. If the wiring is intact, replace the flow meter. 

CODE: 6-8 or F6E8 
PROBLEM: Problem with water softener regeneration valve (Water Softener Models Only) 
FIX: Shut off power to the dishwasher. Check the wiring to the water softener regeneration valve. If the wiring is intact, replace the water softener regeneration valve. If the problem persists, replace the electronic control board. 

CODE: 7-1 or F7E1 
PROBLEM: Heating element doesn't work 
FIX: Shut off power to the dishwasher. Inspect the heating element and replace it if it's visibly damaged. If not, check the wiring to the heating element. If the wiring is intact, replace the heating element. 

CODE: 7-2 or F7E2 
PROBLEM: Heating element won't shut off 
FIX: Shut off power to the dishwasher for 5 minutes. If the code resumes when you restore power, replace the electronic control board. 

CODE: 8-1 or F8E1 
PROBLEM: Slow drain 
FIX: Shut off power to the dishwasher and then shut off water. Check the drain path for an obstruction. If the drain path is clear, check the wiring on the drain pump. If the wiring is intact, replace the drain pump. 

CODE: 8-2 or F8E2 
PROBLEM: Drain pump electrical problem 
FIX: Shut off power to the dishwasher and then shut off water. Check the wiring on the drain pump. If the wiring is intact, replace the drain pump. 

CODE: 9-1 or F9E1 
PROBLEM: Electronic control board can't detect the position of the diverter disc 
FIX: The diverter motor positions the disc that directs the water through the lower spray arm or the upper spray arm. The diverter motor also monitors the position of the diverter disc and sends position signals to the electronic control board. Unplug the dishwasher to disconnect power and check the wiring going to the diverter motor. 

CODE: 9-2 or F9E2 
PROBLEM: Diverter motor is stuck on 
FIX: The diverter relay on the electronic control board is defective. Unplug the dishwasher to disconnect electrical power and replace the electronic control board. 

CODE: 10-1 or FAE1 
PROBLEM: Detergent dispenser failure 
FIX: Unplug the dishwasher to disconnect electrical power. Remove the outer door panel and check the wiring connections between the electronic control board and the detergent dispenser. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the detergent dispenser. 

CODE: 10-2 or FAE2 
PROBLEM: Vent wax motor electrical problem 
FIX: Shut off power to the dishwasher. Check the wiring in the vent wax motor circuit. If the wiring is intact, replace the vent wax motor. 

CODE: 10-3 or FAE3 
PROBLEM: Drying fan failure 
FIX: Unplug the dishwasher to disconnect electrical power. Check the wiring between the electronic control board and the drying fan. Reconnect any loose wires or replace the wire harness if damaged. If the wiring is intact, replace the drying fan.


Dryer Error Codes

CODE: PF 
PROBLEM: Power failure 
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or Stop to clear the display. If frequent power failures occur, check the outlet cord for the dryer. 

CODE: F:01 
PROBLEM: Main electronic control board failure 
FIX: Unplug the dryer for 5 minutes and then plug it in. If the code returns, then replace the main electronic control board. 

CODE: F:02 
PROBLEM: Keypad/user interface failure 
FIX: A button is stuck on the keypad on one of the two user interface control assemblies in the console. If you can't free the button, replace the user interface control assembly with the stuck button. 

CODE: F:20 
PROBLEM: Heater relay failure 
FIX: The heater relay on the main electronic control board failed. Unplug the dryer and replace the main electronic control board. 

CODE: F:22 
PROBLEM: Outlet thermistor failure 
FIX: The control detects an electrically open outlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 10,000 ohms. If the outlet thermistor is defective, replace it. 

CODE: F:23 
PROBLEM: Outlet thermistor failure 
FIX: The control detects an electrically shorted outlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 10,000 ohms. If the outlet thermistor is defective, replace it. 

CODE: F:24 
PROBLEM: Inlet thermistor failure 
FIX: The control detects an electrically open inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 50,000 ohms. If the inlet thermistor is defective, replace it. NOTE: The inlet thermistor is combined with the high-limit thermostat on this dryer. 

CODE: F:25 
PROBLEM: Inlet thermistor failure 
FIX: The control detects an electrically shorted inlet thermistor (temperature sensor). Unplug the dryer and check the resistance of that thermistor, which should be about 50,000 ohms. If the inlet thermistor is defective, replace it. NOTE: The inlet thermistor is combined with the high-limit thermostat on this dryer. 

CODE: F:28 
PROBLEM: Moisture sensor failure 
FIX: Unplug the dryer and check the wiring connections on the moisture sensor. If the wiring connections are sound, replace the the moisture sensor. 

CODE: F:29 
PROBLEM: Moisture sensor failure 
FIX: Unplug the dryer and check the wiring connections on the moisture sensor. If the wiring connections are sound, replace the the moisture sensor. 

CODE: F:30 
PROBLEM: Restricted airflow 
FIX: Clean lint from the lint screen. If you use fabric softener sheets, wash the lint screen with water and a soft-bristled brush to remove fabric softener buildup. Clear any clog or restriction from the exhaust air duct system to the outside of your home. 

CODE: F:31 
PROBLEM: Low L2 voltage 
FIX: The L2 leg of 240 volt power is below 30 volts. Check the house circuit breakers for the dryer and reset the L2 breaker if it's tripped. Unplug the dryer and check the power cord wire connections on the terminal block. Reconnect any loose wires or replace the power cord if it's damaged. Have an electrician check the 240 volt power supply for the dryer. 

CODE: F:70 or F:71 
PROBLEM: No communication between the electronic control board and the user interface control board assemblies 
FIX: Unplug the dryer. Check the wire harness connections between the main electronic control board and the user interface control board assemblies. If the connections are sound, contact a technician to diagnose the cause of the communication failure. The main electronic control board and/or the user interface control assemblies may might need to be replaced. 

CODE: F:72 through F:78 
PROBLEM: User interface control assembly failure 
FIX: Unplug the dryer. Check the wire harness connections between the user interface assemblies. Also check the wire harness connections between the main electronic control board and the user interface assemblies. If the wiring connections are okay, one or both user interface control assemblies probably needs to be replaced.


Gas Grill Error Codes

Here are some common error codes that may appear on your Kenmore gas grill, along with possible explanations and solutions: 

E1: This error code indicates a problem with the gas supply. Check the gas supply line for any kinks or blockages, and make sure that the gas valve is open. If the problem persists, the gas regulator or the gas valve may need to be replaced. 

E2: This error code indicates a problem with the ignition system. Check the ignition electrode and the spark generator for any damage or looseness. If these components appear to be in good condition, the ignition control board may need to be replaced. 

E3: This error code indicates a problem with the burners. Check the burners for any blockages or damage, and make sure that they are properly aligned. If the burners appear to be in good condition, the gas regulator or the control board may need to be replaced. 

E4: This error code indicates a problem with the temperature sensor. Check the temperature sensor for any damage or looseness. If the sensor appears to be in good condition, it may need to be replaced. 

If you are experiencing any of these error codes, it is important to turn off the gas supply and unplug the grill before attempting to troubleshoot or repair it. If you are not comfortable performing these repairs yourself, or if the error code persists after attempting the recommended solutions, it is best to contact a professional appliance repair service.


Microwave Error Codes

CODE: SE 
PROBLEM: shorted keypad. 
 
CODE: PF 
PROBLEM: Power Failure. 
 
CODE: E1, E2 
PROBLEM: Thermistor Failure. 
 
CODE: E11 
PROBLEM: Humidity Sensor. 
 
CODE: F1 
PROBLEM: Thermistor open - No heat or thermistor sensing error. 
 
CODE: F2 
PROBLEM: Thermistor short for cooking - No heat in 10 seconds after cooking starts. 
  
CODE: F3 
PROBLEM: Thermistor short after cooking - Thermistor temp does not go down after cooking ends. 
 
CODE: F4 
PROBLEM: sensor open - Humidity sensor sensing error. 
  
CODE: F5 
PROBLEM: Damper switch sensing error. 
  
CODE: F6 
PROBLEM: Microwave relay has failed. 
  
CODE: F9 
PROBLEM: an inverter failure. 
 


Range Error Codes

CODE: F001, F002, F004 or F005 
PROBLEM: Touch panel failure 
FIX: Disconnect electrical power from the range and wait 30 seconds then restore power. If the error code returns, disconnect electrical power and replace the touch panel. 

CODE: F003 
PROBLEM: User interface control board failure 
FIX: Disconnect electrical power from the range and replace the user interface board. The user interface control board may have more than one version. Use the latest revision of the user interface control board. 

CODE: F010 
PROBLEM: Runaway temperature (oven temperature is over 600 degrees and increasing) 
FIX: Disconnect power from the range. Check the resistance of the oven temperature sensor probe using a multimeter. You should measure about 1,100 ohms resistance through the sensor probe at room temperature. If not, replace the sensor probe. 

CODE: F011 
PROBLEM: Stuck key on the keypad 
FIX: The control detects a key has been pressed for 30 seconds or more. Make sure nothing is pushing against the keypad. Press the Stop key to clear the display. If the code won't clear, disconnect electrical power to the range and check the wire harness connections between the touch panel and the user interface control board. 

CODE: F012 
PROBLEM: Touch panel and user interface control board mismatch 
FIX: This code appears when you replace the touch panel or the user interface control board using the wrong part. Use your range model number to check the part number and install the correct replacement part. 

CODE: F013 
PROBLEM: User interface control board failure 
FIX: Disconnect electrical power, wait 30 seconds and restore power. If the error code returns, replace the user interface control board. 

CODE: F015 
PROBLEM: Touch panel failure 
FIX: Disconnect electrical power, wait 30 seconds and restore power. If error code returns, replace the touch panel. 

CODE: F017 
PROBLEM: User interface board is unable to configure the touch panel 
FIX: Disconnect electrical power, wait 30 seconds and restore power. If the error code returns, disconnect electrical power and check the wire harness connections between the touch panel and the user interface control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the touch panel, you may have used the wrong part. 

CODE: F018 
PROBLEM: Relay control board failure 
FIX: Disconnect electrical power to the range and replace the relay control board. 

CODE: F019 
PROBLEM: User interface control board is unable to configure the relay control board 
FIX: Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the user interface control board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the relay control board, you may have used the wrong part.  

CODE: F022 
PROBLEM: Communication failure between the user interface board and the relay control board 
FIX: Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, check the wire harness connections between the user interface board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. 

CODE: F023 
PROBLEM: Communication failure between the user interface board and the touch panel 
FIX: Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, check the wire harness connections between the user interface board and the touch panel. Reconnect any loose wires or replace the wire harness if damaged. If the wiring harness is okay, replace the touch panel. If the problem continues, replace the user interface control board. 

CODE: F025 or F027 
PROBLEM: Communication between the user interface board and the relay board can't be initiated 
FIX: Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the user interface control board and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the relay control board, you may have used the wrong part. 

CODE: F028 or F029 
PROBLEM: Communication between the user interface board and the touch panel can't be initiated 
FIX: Disconnect power to the unit, wait 30 seconds and restore power. If the error returns, disconnect electrical power and check the wire harness connections between the user interface control board and the touch. Reconnect any loose wires or replace the wire harness if damaged. If you just replaced the user interface control board or the touch panel, you may have used the wrong part. 

CODE: F030 or F031 
PROBLEM: Oven temperature sensor probe failure 
FIX: Disconnect power from the range. Check the resistance of the oven temperature sensor probe using a multimeter. You should measure about 1,100 ohms of resistance through the sensor probe at room temperature. If not, replace the sensor probe. 

CODE: F033 
PROBLEM: Meat probe temperature sensor shorted or too hot 
FIX: The control triggers this code if the meat probe detects temperature above 392 degrees F. Make sure you fully insert the meat probe into the meat. The meat probe will detect oven cavity temperature higher than 392 degrees if you don't fully insert the meat probe tip into the meat. Also, make sure that you insert the meat probe jack into the receptacle. A partially inserted meat probe jack can short the contacts in the receptacle, causing this error code. 

CODE: F050 
PROBLEM: Oven relay board can't detect the status of the door lock switches 
FIX: Disconnect power from the range. Check the wire harness connections between the door lock switches and the relay control board. Reconnect any loose wires or replace the wire harness if damaged. Check to see if the door lock switches work properly using a multimeter. Replace the door lock assembly if the switches don't work. Replace the relay control board if the wires and switches are all okay. 

CODE: F090 
PROBLEM: Door lock error 
FIX: The relay control board doesn't detect the door lock motor operating. Disconnect power to the unit, wait 30 seconds, then restore power. Try again to lock the oven door by initiating the Oven Lockout or starting a Clean Cycle. If the door lock motor doesn't run, disconnect power to the range and check the wire harness connections between the door lock assembly and the relay control board. 

CODE: F095 
PROBLEM: Door lock motor doesn't stop running 
FIX: If the door lock motor is constantly running, replace the relay control board because the relay on the circuit board is stuck. If the motor isn't running constantly when this code appears, replace the door lock assembly. 

CODE: F096 
PROBLEM: Oven door has been detected open during a self-clean cycle. 
FIX: Make sure the oven door closes fully and pushes the door switch plunger in. Adjust the oven door hinges or replace the door hinges if damaged. Disconnect electrical power to the range and test the door switch for continuity with the door switch plunger pressed in. Replace the door switch if you don't measure continuity during that test.


Refrigerator Error Codes

ERROR: er 1F or er If 
PROBLEM: Main control board lost a feedback signal from the icing fan motor for over 114 seconds 
FIX: Fan – located in the rear of the freezer section and supplies cold air for the compartment where the ice maker is located 

ERROR: Er FF 
PROBLEM: Evaporator fan failed 
FIX: Fan motor, control board – wiring harness 

ERROR: Er FS 
PROBLEM: Freezer sensor error 
FIX: Sensor – wiring – connector problems 

ERROR: Er rS 
PROBLEM: Refrigerator sensor error 
FIX: Sensor – wiring – connectors 

ERROR: F dS 
PROBLEM: Freezer defrost sensor 
FIX: Sensor short – wiring problem 

ERROR: r dS 
PROBLEM: Refrigerator defrost sensor 
FIX: Sensor short – wiring problem 

ERROR: Er HS 
PROBLEM: Humidity sensor 
FIX: Sensor short – wiring problem 

ERROR: Er IS 
PROBLEM: Ice maker sensor 
FIX: Sensor short – wiring problem 

ERROR: Er SS 
PROBLEM: Pantry sensor 
FIX: The pantry is the deli drawer. Short in sensor or wiring problem. 

ERROR: Er rt 
PROBLEM: Room temperature sensor 
FIX: Short in sensor or wiring problem 

ERROR: Er It 
PROBLEM: System error inside ice maker 
FIX: Self-test ice maker routine 

ERROR: Er gF 
PROBLEM: Flow meter error code 
FIX: Water pressure – flow of water 

ERROR: F dH 
PROBLEM: Sensor did not get over 40F in defrost 
FIX: Faulty fuse – heater – control board 

ERROR: r dH 
PROBLEM: Sensor did not get over 40F 
FIX: Faulty fuse – heater – control board 

ERROR: Er 1F 
PROBLEM: The fan for the ice compartment failed 
FIX: Icing fan blocked – ice fan motor is defective – wiring in the circuit is defective – control board has failed 

ERROR: Er IF 
PROBLEM: ice compartment failed 
FIX: Icing fan blocked – ice fan motor is defective – wiring in the circuit is defective – control board has failed 

ERROR: Er CF 
PROBLEM: Condenser fan motor is defective 
FIX: Condenser fan motor – wiring – control board 

ERROR: Er CO 
PROBLEM: Communication error 
FIX: Communication error between main board and display board


Washer Error Codes

CODE: Lid Lock LED flashing 
PROBLEM: Indicates the control recorded one of the error codes shown below 
FIX: Enter the diagnostic test mode to read the error code as shown in the above video link. 

CODE: F0 E2 
PROBLEM: Excessive suds 
FIX: Use only HE (High Efficiency) detergent. Reduce the quantity of detergent to prevent excessive suds. 

CODE: F0 E4 
PROBLEM: High water temperature in the rinse cycle 
FIX: Make sure that fill hoses are properly connected. Check the resistance of the thermistor (temperature sensor). It should measure around 50K ohms (50,000 ohms) at 77 degrees. If the thermistor is defective, replace it. 

CODE: F0 E5 
PROBLEM: Unbalanced load 
FIX: Re-distribute the load inside the spin basket. If that doesn't help, then check the suspension rods and springs. If a suspension rod and spring is broken or damaged, replace all of the suspension rods and springs (the replacement part is a kit that has all 4 rods/springs). 

CODE: F1 E1 
PROBLEM: Main electronic control board failure 
FIX: Unplug the washer. Check the wiring connections on the main electronic control board in the console. If the wiring connections are okay, then the main electronic control board will usually need to be replaced. 

CODE: F1 E2 
PROBLEM: Motor control error on main electronic control board failure 
FIX: Unplug the washer. Check the wiring connections on the main electronic control board and the drive motor. If the wiring connections are okay, then the drive motor windings will need to be checked for resistance. If the drive motor is bad, replace it. If the drive motor is okay, the main electronic control board will usually need to be replaced. 

CODE: F2 E1 
PROBLEM: Stuck key 
FIX: This code is for models with a digital display. One or more keys on the user interface were actuated for 15 seconds or longer. If a key is stuck and cannot be freed up then the user interface control will need to be replaced. 

CODE: F2 E3 
PROBLEM: Mismatch of main electronic control board and user lnterface control 
FIX: This code is for models with a digital display. It typically occurs when an incompatible control component (Main Electronic Control board or User Interface control) is replaced in the console. Check the replacement part numbers and reorder the correct part. 

CODE: F3 E1 
PROBLEM: Water level pressure sensor fault 
FIX: Unplug the washer. Check the air hose connection between the bottom of the tub and the water level pressure switch on the main electronic control board in the console. If no problems are found, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced. 

CODE: F3 E2 
PROBLEM: Inlet water temperature fault 
FIX: Unplug the washer. Open the console and check the resistance through the thermistor circuit (black wires). It should measure around 50K ohms (50,000 ohms) at room temperature. If the thermistor is defective, replace it (the thermistor is a component in the inlet valve assembly wiring harness). 

CODE: F5 E1 
PROBLEM: Lid switch fault 
FIX: This code is displayed if Start is pressed with the lid open. If the lid switch on the lid lock/switch assembly isn't detecting the condition of the washer lid properly, then the lid lock/switch assembly will need to be replaced. 

CODE: F5 E2 
PROBLEM: Lid lock fault 
FIX: Unplug the washer. Check the lid lock/switch assembly for debris or an item that is interfering with the lock strike being engaged by the lid lock mechanism. If no interference is apparent, then the lid lock/switch assembly will usually need to be replaced. 

CODE: F5 E3 
PROBLEM: Lid unlock fault 
FIX: Unplug the washer. Lift the top panel of the washer to access the lid lock/switch assembly. Try to manually unlock the washer lid without breaking the lid lock/switch assembly and the lock strike. If the components are damaged, replace them. If the lid lock/switch assembly won't lock and unlock properly, replace it. 

CODE: F5 E4 
PROBLEM: Lid not opened between cycles 
FIX: If the washer is started several times without the lid ever being opened, then this code appears. If the lid is actually being opened between cycles but the control doesn't detect it, then the door lock/switch assembly will typically need to be replaced. 

CODE: F7 E1 
PROBLEM: Basket speed sensor fault 
FIX: See if the spin basket rotates freely. If not, then examine and replace any defective drive components. If the basket spins properly, unplug the washer and check the wiring connections on the shifter assembly. That component has the optical tachometer. If the wiring connections are okay, then that shifter will usually need to be replaced. 

CODE: F7 E5 
PROBLEM: Shifter assembly fault 
FIX: The main electronic control board cannot determine the position of the drive system shifter. Unplug the washer and check the wiring harness connections on the main electronic control board and the shifter assembly. If the wiring connections are okay, then the shifter assembly will usually need to be replaced. 

CODE: F7 E6 
PROBLEM: Motor fault 
FIX: Unplug the washer and check the wiring connections on the drive motor. If the wiring connections are okay, then the drive motor will typically need to be replaced. 

CODE: F7 E7 
PROBLEM: Motor is unable to reach target RPM 
FIX: Rotate the spin basket to see if it spins freely. If not, then a garment could be stuck between the outer tub and the spin basket. A problem with drive components could also cause excess friction. Inspect the drive components and replace parts as needed. 

CODE: F8 E1 
PROBLEM: Not filling or long fill time 
FIX: Water isn't being detected as entering the washer. If the washer isn't filling, check the water supply faucets behind the washer to make sure that they are fully open. Check the fill hoses and inlet water valves. If the inlet water valve assembly is defective, replace it. If water is entering the machine but not being detected, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced. 

CODE: F8 E3 
PROBLEM: Overflow condition 
FIX: If the washer is overfilling, check the inlet water valves. If the valves are not shutting off water flow, then replace the inlet water valve assembly. If the washer isn't actually overflowing, then the main electronic control board (which includes the water level pressure switch) will typically need to be replaced. 

CODE: F8 E5 
PROBLEM: Hot & cold fill hoses are reversed 
FIX: Check the fill hoses. If they are connected properly then the inlet water thermistor (temperature sensor) will probably need to be replaced. That component is part of the Inlet Water Valve Wire Harness. 

CODE: F9 E1 
PROBLEM: Long drain time 
FIX: The washer isn't draining after the drain pump runs for 10 minutes. Check the washer drain and the drain hose for clogs or restrictions. If the drain path is clear, unplug the washer and check the drain pump. If the drain pump is defective, replace it. 

CODE: Wash LED on 
PROBLEM: No fill or long fill 
FIX: Water isn't being detected as entering the washer. If the washer isn't filling, check the water supply faucets behind the washer to make sure that they are fully open. Check the fill hoses and inlet water valves. If the inlet water valve assembly is defective, replace it. If water is entering the machine but not being detected, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced. 

CODE: Spin LED on 
PROBLEM: Long drain time 
FIX: The washer did not drain after the drain pump has been running for 10 minutes. Check the washer drain and the drain hose for clogs or restrictions. If the drain path is clear, unplug the washer and check the drain pump. If the drain pump is defective, replace it.


Water Heater Error Codes

CODE: LED flashes once every 4 seconds 
PROBLEM: Water heater is at idle (no call for heat, no fault condition) 
FIX: Normal operation 

CODE: LED alternates bright/dim 
PROBLEM: Water heater is heating (no fault condition) 
FIX: Normal operation 

CODE: LED flashes once every 3 seconds 
PROBLEM: Low flame signal 
FIX: Shut off the power and allow time for the burner box to cool. Properly position the flame rod. Clean the flame rod of oxidation (rust or residue) with fine steel wool or replace the flame rod. 

CODE: LED flashes 2 times every 3 seconds 
PROBLEM: Air pressure switch closed 
FIX: Check that blower operates and does not have any blockages in the venting. Turn off power to the water heater and check that all wiring is correct. Check for twisted, damaged or obstructed air pressure switch tubing. To check the switch, turn off the power to the water heater, disconnect the wires on the air pressure switch and check for electrical continuity. 

CODE: LED flashes 3 times every 3 seconds 
PROBLEM: Air pressure switch open 
FIX: Make sure there are no blockages in the blower or venting system. Check for proper venting according to the installation instructions. A long vent or blocked vent can prevent the pressure switch from closing when blower is running. NOTE: The blower high-limit switch is wired in series with the air pressure switch. Ensure blower high-limit switch is not open. 

CODE: LED flashes 4 times every 3 seconds 
PROBLEM: Exceeded temperature limit 
FIX: Gas control failure, replace the gas control valve assembly. 

CODE: LED flashes 5 times every 3 seconds 
PROBLEM: Flame out 
FIX: Check that the gas supply to the water heater is on. Ensure the water heater is properly grounded and operating at 115-120 volts. Check the flame rod position and make sure it's not oxidized, broken or disconnected. Ensure the igniter and flame rod ceramic insulator is not cracked or broken. If all conditions are good and will not light, replace the control. 

CODE: 6-1: LED flashes 6 times and then 1 time every 3 seconds 
PROBLEM: Ignition failure 
FIX: The gas control failed to ignite the burner and has gone into locked-out state. Make sure the gas supply is turned on. Make sure the water heater is properly grounded and is operating at 115-120 volts. Shut off the power and then check the igniter for broken or disconnected wires. Make sure the igniter and flame rod ceramic insulator is not cracked or broken.  

CODE: 6-2: LED flashes 6 times and then twice every 3 seconds 
PROBLEM: Pressure switch/high limit opened 
FIX: The gas control has sensed a repeated failure in the vent protection switches. Check for any blockages in the blower or venting. Check the air pressure switch tubing for kinks or leaks. See corrective actions for the symptom of the LED flashing 2 and 3 times. If all conditions and blower are good and the heater will not run, replace the control. 

CODE: 6-3: LED flashes 6 times and then 3 times every 3 seconds 
PROBLEM: Flame lost 
FIX: The gas control sensed a repeated failure in the flame sensing circuitry during operation and has shut down the water heater. Control failed to ignite the burner. Make sure gas supply is on. Check igniter for broken or disconnected wires. Make sure heater is properly grounded and operating at 115-120 volts. 

CODE: 6-4: LED flashes 6 times and then 4 times every 3 seconds 
PROBLEM: Flame out of sequence sensed 
FIX: The gas control sensed a malfunction in the sequence of operation and has shut down the water heater. Shut off the power and check that the wiring is correct and the heater is properly grounded. Restore power and reset the control. To reset the control, slide the ON/OFF switch to the OFF position. Wait for 10 seconds and move the switch back to the ON position. 

CODE: 7 LED flashes every 3 seconds 
PROBLEM: Flammable vapor sensor (FVS) 
FIX: The gas control has sensed a problem with the flammable vapor sensor. Replace the vapor sensor. If replacing the vapor sensor does not correct the fault, replace the control. 

CODE: 8-1: LED flashes 8 times and then once every 3 seconds 
PROBLEM: Flammable Vapor Sensor (FVS) 
FIX: The gas control has sensed a problem with the flammable vapor sensor. Replace the vapor sensor. If replacing the vapor sensor does not correct the fault, replace the control. 

CODE: 8-2: LED flashes 8 times and then twice every 3 seconds 
PROBLEM: Temperature sensor fault 
FIX: Control has sensed an error in the temperature sensing circuit and has shut down the water heater. If resetting the control does not clear the fault code, replace it., To reset the control, slide the ON/OFF switch to the OFF position. Wait for 10 seconds and move the switch back to the ON position. 

CODE: 8-3: LED flashes 8 times and then 3 times every 3 seconds 
PROBLEM: Gas control failure 
FIX: Control has sensed an error in the electronics of the valve and has shut down the water heater. If resetting the control does not clear the fault code, replace it. To reset the control, slide the ON/OFF switch to the OFF position. Wait for 10 seconds and move the switch back to the ON position. 

CODE: 8-4: LED flashes 8 times and then 4 times every 3 seconds 
PROBLEM: Gas control failure 
FIX: Control has sensed an error in the control circuits of the valve and has shut down the water heater. If resetting the control does not clear the fault code, replace it. To reset the control, slide the ON/OFF switch to the OFF position. Wait for 10 seconds and move the switch back to the ON position. 

CODE: LED is constantly on 
PROBLEM: Gas control failure 
FIX: Control has failed. If resetting the control does not clear the fault code, replace it. To reset the control, slide the ON/OFF switch to the OFF position. Wait for 10 seconds and move the switch back to the ON position.



Kenmore Appliance Error Codes

Kenmore appliance fault codes

Kenmore appliance diagnostic codes

Kenmore appliance error symbols

Kenmore appliance common faults


Product Reviews:

I bought the washer dryer set a year ago and I have never had any problems
I bought the washer dryer set a year ago and I have never had any problems and dont anticipate any problems. Most of the washers I have owned in the past my t-shirts have ended up with holes in them after owning the washer after a month. My idea of my current washer and dryer is they are the best so that I have owned. After a year I still dont have holes in my clothes from the washer or dryer. The machines are well built and there were many colors to choose from. They are sturdy and made to American quality. They are quiet operating and very energy efficient. The quality and workmanship of the machines are well worth the price. When you can wash your clothes without having to replace them before the clothes should need replacing.
Published: December 4, 2016
Darrell of Urbandale, IA
Source: consumeraffairs.com

I fixed the freezer handle once, otherwise it was pretty sturdy. I find tha
I fixed the freezer handle once, otherwise it was pretty sturdy. I find that having the fridge items on top is easier to manage, especially for taller individuals. The side-by-side takes away horizontal space. With this, I could finally store a pizza in the freezer! Horizontal space is more ideal. The fridge can store casseroles, cakes and other serving trays. The doors also hold a lot of condiments & drinks. Its a classy and sophisticated look. Although, fingerprints show easily. The handkerchief could be better offset with a matte color that doesnt show the fingerprints so much. Thats where youd see them the most. As far as the mechanics are concerned, I would definitely trust a Kenmore. The aesthetics could use a bit of finessing. Over-engineering with sensors is not necessary, but reliability and energy-saving are pluses.
Published: July 21, 2016
Kristin of Bolingbrook, IL
Source: consumeraffairs.com

Kenmore Elite oven model#: 790.4107 - We broke the glass top and a servicem
Kenmore Elite oven model#: 790.4107 - We broke the glass top and a serviceman just finished replacing the glass top and we noticed the glass door handle was loose. So he then begin tightening the oven door handle at the screws when the entire outside glass door cover exploded throwing glass on both of us and all across the room. It was obvious from looking at how the door was constructed that a design flaw was the cause BUT neither the manufacturer or Sears would accept responsibility And both said the other designed the oven and passed the blame on the other. Because we had no warranty or a Sears serviceman doing the job at $175.00 more, Sears refused accepting any fault but our own.
Published: July 5, 2015
Kenneth of Gulfport, MS
Source: consumeraffairs.com

I rent my residence and the refrigerator was free from my utility company i
I rent my residence and the refrigerator was free from my utility company in a program they have to lower energy usage. It works really well, keeping everything in the lower compartment nice and cold. However, the seal on the freezer constantly pulls out and the compartment is almost always covered in ice. Theres plenty of room, but, I live alone and dont need that much space for what I buy. But if I had a family I dont think there would be enough room.
Published: March 25, 2017
Ray of San Francisco, CA
Source: consumeraffairs.com

Sears has the worst customer service I have ever experienced. We bought a r
Sears has the worst customer service I have ever experienced. We bought a refrigerator from a hometown store. It never got colder than 45 degrees. Tech came, ordered parts. Parts on back order for over 1 month. I asked for my money back. Some parts arrived. I had to call multiple times, never a call or email from Sears. Waiting to hear about refund and find out I’m not “eligible “ for refund. Won’t help me until I return the parts- which no one told me until today. Hometown store owner tried to call on my behalf and they refused to speak with her. So now I’m waiting again until they receive the parts before they will replace the unit. Who knows how long it will be before I have a working unit. Paid $1300 for a brand new appliance, it doesn’t work, they won’t give my money back and they are dragging out replacement. DONT BUY FROM SEARS!
Published: February 26, 2020
Susan of Weiser, ID
Source: consumeraffairs.com

Kenmore has always been a top brand when it comes to washer and dryers. Eve
Kenmore has always been a top brand when it comes to washer and dryers. Every home that I have had I made sure that Kenmore was installed. They are big enough on the inside and yet still compact to fit in any space.
Published: July 29, 2021
Charisse of Browns Mills, New Jersey
Source: consumeraffairs.com

Works pretty well. Keeps food cold mostly in main part and on door. Needs a
Works pretty well. Keeps food cold mostly in main part and on door. Needs an upgrade though. It is several years old. Upper crisper in fridge part. Experiences problems. Overall a very reliable appliance in the kitchen.
Published: November 27, 2015
Cas of Los Angeles, CA
Source: consumeraffairs.com

It works really good. Definitely worth the money I paid for. I have no prob
It works really good. Definitely worth the money I paid for. I have no problems with it. I would recommend to other people who are shopping around for a refrigerator. It is a good size. It is hard to buy a lot of food at the same time since it isnt too big. I wouldnt recommend it if you have a big family. I am very happy with it. It is nice and expensive looking. I like the way it looks and feels. I would recommend to all of my friends. It was definitely worth the amount that I paid for. I love it! The product has been working amazing since the day I got it. I would consider buying another one just like it.
Published: September 11, 2016
Amanda of McKeesport, PA
Source: consumeraffairs.com

The refrigerator is reliable, expendable, and trendy. Right now the feature
The refrigerator is reliable, expendable, and trendy. Right now the features I love because it’s a big improvement since my last refrigerator, and I can’t complain about the space. I have more space for food and dont have to depend on a whole freezer to store extra food. Also, with the extra space, it keeps my food fresh and cool instead of spoiling quicker than other refrigerators because of the lack of space. It’s also slim fit and tight storage which also keeps your food and beverages fresh over time. I love that the water is purified and I don’t have to buy a whole water filter system because with a system you have to replace every three months which can cost more money over time. When you can just buy a refrigerator with natural water filtration system and contain less contaminants than any tap water or water bottle brand you can find in the market or any stores out right now. The water is ph7 and up which means it’s no contaminants in the water and I don’t have to buy any filter and also my ice is already clean and purified because of the brand-new updated features. I was close to choosing Whirlpool but I chose Kenmore because of the reputation and how their customers was very pleased and happy to share their experiences with the brand free of choice. And in my opinion, Kenmore is similar to an smart refrigerators because of the up-to-date technology and have open USBs. It’s child and spill-proof because it stops upcoming spills from happening and protects other shelves from getting messy if it was to happened because previous refrigerators don’t have that security. If an spill happened everything gets wet, so I like the safety and precaution needs of the consumer.
Published: February 20, 2018
Christina of Baltimore, MD
Source: consumeraffairs.com

I have had this machine for 3 years now and hate it every time I do laundry
I have had this machine for 3 years now and hate it every time I do laundry. The only function I can use is the timed dry. When I use the other functions, the machine doesnt dry the clothes or takes all day to dry one load. I called a technician to come and look over my dryer. This technician told me that the dry clothes are coming in contact with the sensor inside the machine next to the lint holder and left. I started putting smaller loads in the dryer and did not help. So I tried the timed dry to see if this would work and it does. But why spend money on a machine if you can only use one function? Useless is what I tell ya.
Published: October 14, 2018
Tracey of Aurora, CO
Source: consumeraffairs.com

I bought this product 6 months ago and I am very happy with its performance
I bought this product 6 months ago and I am very happy with its performance till date. Gives clean wash and consumes less electric power. This washer is very effective and efficient. I found this product very reliable as it doesnt need high maintenance. Operates very well. It has all features available that needs to be in a washer. The product appearance is very appealing. It has front loading system and operation can be seen from the front side of the washer. It has digital display for settings and operation features which makes washer look awesome. For this product I paid around $549.99 (discounted price) and I think the product worth it. It saves quite few bucks in monthly bill and doesnt have very noisy operations.
Published: February 29, 2016
Tracy of Brookings, SD
Source: consumeraffairs.com

The deliverymen/installers didnt know how to vent the dryer with equipment
The deliverymen/installers didnt know how to vent the dryer with equipment I was required to purchase. My son actually vented the dryer with equipment I had on hand. To be fair, when I complained, they offered to buy back the equipment from me.
Published: January 31, 2017
sarah of Ambler, PA
Source: consumeraffairs.com

This dishwasher was easy to use & understand. It cleaned well & was
This dishwasher was easy to use & understand. It cleaned well & was easy to maintain. Parts were easy to clean & replace if needed. I would highly recommend to anyone. It fit great in my kitchen and didnt take up too much space. I do wish that it was slightly bigger to hold more dishes & wash them all at once. It looks like a typical modern dishwasher. It has a nice clean finish, with a fancy edge. Looked nice enough & cleaned well enough, but I feel like cheaper models could clean just as well for much cheaper cost. I would sacrifice some looks for quality & decreased price point.
Published: February 2, 2017
Audra of Irving, TX
Source: consumeraffairs.com

I purchased a Kenmore Oasis Elite in May 2006. We have no children at home,
I purchased a Kenmore Oasis Elite in May 2006. We have no children at home, just two retired people. Within a year the hinges on the lid had to be replaced. Rust has been developing. Recently, the tub would hit against the frame when spinning. The repairman replaced the computer board, still didnt work. Another visit and he replaced the pump, still didnt work. Company replaced the steal tub (drum), still didnt work. The repairman stated that it probably would not last more than a year because the struts needed replaced. No surprise, one load of wash and the banging of the tub continued. Spoke with a Sears representative today. He stated that many people were very happy with the machine and it has lasted without any problems and I must have gotten a bad machine. I told him that if I got a lemon they should replace it. He said it was no longer under warranty and nothing could be done. Please never buy any Kenmore appliances from Sears.
Published: July 16, 2013
Lorie of Pueblo, CO
Source: consumeraffairs.com

I was always aware that the Kenmore brand was considered among the top bran
I was always aware that the Kenmore brand was considered among the top brands and the pricing was better than comparable brands. I could get the model I wanted for the price I was able to pay. The delivery was also free. I had the side by side Kenmore refrigerator model. I liked the feature that allowed you to get water through the door without opening the refrigerator. I liked the specially air controlled containers that kept these vegetables and fruits fresh longer. I liked the adjustable shelves which made it easier to position my various foods. Shelves were easy to remove and easy to clean. However, I would have liked more room in the freezer for larger frozen foods. I sometimes found that I could not fit a large turkey or cake into the freezer. I also found the freezer part harder to clean than the refrigerator and get into the small spaces. Other than that, I was very happy with my Kenmore refrigerator.
Published: March 5, 2018
Lillian of West Bloomfield, MI
Source: consumeraffairs.com

I purchased a Kenmore He Washer, stainless steel drum, in 2019. Can I say I
I purchased a Kenmore He Washer, stainless steel drum, in 2019. Can I say I hate this washer? Because I do. I have always purchase appliances from Sears and have been pleased. Because of just a few months with this washer, I will never purchase another appliance, of any type, from Sears again. The washer does not fill with any temperature other than extra hot and cold. Washing on extra hot adds one hour to the wash time. Setting the temp to warm or hot yields cold water only. The service tech, sent by Sears, was rude, incompetent and clueless. Couldnt fix anything regarding the temps. Clothes come out ridiculously wrinkled, no matter the water temp or spin level. I have never had to iron clothes with any previous washers. This is a junk machine. Dont buy any He washers from Sears. TERRIBLE!!!!
Published: October 21, 2019
L of Chagrin Falls, OH
Source: consumeraffairs.com

I like that Kenmore is a trusted brand with a strong tradition. I also chos
I like that Kenmore is a trusted brand with a strong tradition. I also chose because of previous experience with the brand. This is the brand we had in our house growing up. Its a sturdy fridge with a good amount of space and drawers to hold a variety of food. I am pretty happy with it as a whole.
Published: March 3, 2018
Shannon of Fulton, NY
Source: consumeraffairs.com

Purchased this POS only 15 months ago. Now the washer is rusted out and dif
Purchased this POS only 15 months ago. Now the washer is rusted out and different parts are worn from the use. How often do you use a washer?? There is no reason that this 700 series Kenmore washer should be worn out this early. I hope this company goes out of business.
Published: July 1, 2021
Gary of Fairfield, AL
Source: consumeraffairs.com

Been great, keeps things cold and has plenty of storage space. We bought it
Been great, keeps things cold and has plenty of storage space. We bought it 2 years ago and it still runs like its brand new. I would recommend our fridge to anyone! it really has been a great appliance.
Published: October 28, 2015
Jessica of Lansing, MI
Source: consumeraffairs.com

Im very satisfied about the value of this Kenmore appliance. It is cost eff
Im very satisfied about the value of this Kenmore appliance. It is cost efficient. You get what you pay for and this exceeds each dollar spent. I dont think I could have asked for a better washer and dryer. The appliance was quiet and efficient. Its a great improvement over the last dryer I owned. I also have not had an issue with it so far. It is the very definition of reliability. I purchased it over six months ago and it is just as effective as day one. As far as dryers go, this one isnt too bad on the eyes. Its clean and modern looking.
Published: April 12, 2017
Sarah of College Station, TX
Source: consumeraffairs.com

It kept everything at a consistent temperature and ran well. It had plenty
It kept everything at a consistent temperature and ran well. It had plenty of storage space and was easy to clean. The drawers were spacious and allowed for a lot of storage for fruits, vegetables, cheese, and deli meats. It is large enough to store everything I need store. It is easy to reconfigure the space. The drawer make it convenient for storage of produce. It is easy to clean both inside and outside and is utilitarian in style. The shelves are easy to clean very useful and sturdy. The drawers are clear and makes it easy to see inside. It is worth the money. The value is excellent - for what you pay you get a spacious fridge and freezer area big enough for any familys needs.
Published: June 2, 2016
Hannah of Arlington Heights, IL
Source: consumeraffairs.com

This refrigerator has the excellent performance. It easy to use and take ca
This refrigerator has the excellent performance. It easy to use and take care about this refrigerator. The produce is always looking fresh when I take them from it. The size is right for me and specially for my family. It has a lot of spaces. It is easy to organize the food in this refrigerator. Has enough shelves and can adjust for my needs. I like the color of the refrigerator. It great fit for the kitchen. It looks so stylish and really up to date. It is modern and has attractive appearance. It grabbed the attention right away. The value is great. It quite expensive but it worth this because has a great performance, good appearance.
Published: December 1, 2016
Svetlana of New York, NY
Source: consumeraffairs.com

Kenmore brand has long been a favorite of mine. This dishwasher, 18 months
Kenmore brand has long been a favorite of mine. This dishwasher, 18 months old now, is perfect for my needs. Under the counter installation. Stainless steel exterior. Looks good, performs well, quiet operation. Dont recall the price I paid, but I am frugal, so it was not high-end.
Published: January 19, 2018
Carolyn of Chapel Hill, North Carolina
Source: consumeraffairs.com

I like the overall design of the dishwasher! When it was used it cleaned pe
I like the overall design of the dishwasher! When it was used it cleaned perfectly and there was so much space. It had many different functions you could use. It was also economical and saved water. The only thing I would improve would be the amount of time it took to wash the dishes seemed to take awhile. Overall its been great. If I had to choose to buy another I would probably buy the same one again.
Published: May 13, 2017
Caroline of High Point, NC
Source: consumeraffairs.com

Kenmore 41761723510 - This machine is the most unreliable machine I have ev
Kenmore 41761723510 - This machine is the most unreliable machine I have ever witnessed, locks the clothes in, cant get them out. You can never know what cycle it is in... if any. Clothes stink. Just keep pushing the button and hope something happens? Now agitates for about 10 seconds shuts down... thats all cross fingers. Maybe get lucky. I will never get another Kenmore in my life. My last one was the same basic model, 15 years no problem... What on earth are these making these days and please tell me there is a class action suit on these pieces of garbage.
Published: October 19, 2017
Christopher of Carmel, NY
Source: consumeraffairs.com

It is powerful and exceptionally easy to use. It is intuitive and the dishe
It is powerful and exceptionally easy to use. It is intuitive and the dishes come out sparkling clean with no need to rewash or rinse. It is also energy efficient and uses less water than other dishwashers. It is quite large and accommodates all of my dishwashing needs. I can also comfortably fit several pots and pans, as well as at least a days worth of dishes. It looks very sleek and modern. I think it comes in several different finishes and colors and there are enough options to fit in any kitchen. The dishwasher itself was a little expensive but you save money on water and electricity and it looks very durable. I imagine t would last a while and need very little repair.
Published: July 8, 2016
David of Pittsburgh, PA
Source: consumeraffairs.com

I purchased a Kenmore Elite side by side refrigerator in December 2007 for
I purchased a Kenmore Elite side by side refrigerator in December 2007 for over $1100 as well as other Kenmore appliances based on reputation and reliability reports. Just yesterday--about 3 1/2 years later--the temperature control went out. The technician said the main control board had gone out and required replacement: total parts & labor comes to $450, just less than half of the original cost. The refrigerator is no longer under warranty but it seems to me that a company such as Sears that claims to back up their products (e.g., Kenmore) would at least admit that this is a little unusual for a high end product. I complained that this is unacceptable to have such a major problem so soon. I requested that they adjust the cost of repair downward to something more reasonable but I got the normal scripted response that since it is not under warranty theres nothing they can do. At this point I will have to assume that if I ever purchase another Kenmore product (which I wont) then I will have to factor in the additional cost of an extended warranty at hundreds of dollars above and beyond the selling price of the product.
Published: July 20, 2011
Steve of Pleasant Grove, UT
Source: consumeraffairs.com

I purchased a Kenmore Power Miser 12 Model #153.331414HA water heater six y
I purchased a Kenmore Power Miser 12 Model #153.331414HA water heater six years ago. The heater was rated as a 15 year heater. In the last six years, I have replaced the pilot light assembly three times and cleaned it countless others and for the last year I have had to manually light the pilot everyday in order to get hot water. I order a replacement pilot assembly and installed it. The replacement unit failed after two days. It was obvious to even me who is not a mechanical whiz that the thermocoupler on the pilot unit was not shielded from the open burner flames thus causing it to overheat and shut off. At the same time I purchased a gas range. The ignitors for the stove top have not worked properly since about one year after purchase. Only one burner will ignite and you have to manually light the others to cook. Also for the last two years, the oven will not heat to the proper temperature (i.e., about 200 degrees lower than the setting on the control unit). I too have experienced poor customer service from SEARS including having to pay $75 dollars for warranty repairs, customer support staff obviously located in Mumbai, India not being able to answer questions about parts or service, delays in scheduling repair times, and my wife was put on hold off and on for over four hours trying to get her questions answered and to get a repair time scheduled even though she asked repeatedly to be transferred to a supervisor. The supervisor was no greater help than the customer service representative. I have since bought a competitors brand of hot water heater because it is made in American and their customer support staff are located in the United States. I also filed a complaint with the Chicago Office of the Better Business Bureau about these appliances. SEARS has responded that their records only show one service call to them and I informed them that their records are inaccurate because there were two repair calls for the same issue. SEARS has informed the BBB that they will not reimburse me for the cost of the hot water heater or even for the cost of the replacement pilot light unit I recently purchased which failed nor have they addressed the issue with the gas range. I have asked the BBB to inquire as to how many service calls SEARS has received nationally regarding replacement of the pilot light unit on this model of hot water heater and the number or percentage of these calls which were repeat service calls to replace the pilot light unit. I also asked why I cannot be reimbursed for replacement pilot light unit I just recently purchased that failed since there should be some limited warranty of 30 or 60 days on even parts. We will see how they respond. If anyone else out there has had similar issues with either this model hot water heater or with their gas range I would like to know.
Published: July 26, 2013
David of Longmont, CO
Source: consumeraffairs.com

I did my research before purchasing this set and pretty much is what the ot
I did my research before purchasing this set and pretty much is what the other reviews said it was. The tub in the washer is super big. I was able to wash a king size comforter in it with no problem. I had to take the time to read the booklet to find out what the buttons are for but it pretty easy to use. It looks good and was a great value, Im glad I bought this set. We bought this washer after our Maytag broke just 18 months after purchase, and a week behind on laundry I just wanted a washer. I figured this was the better value for the money versus the 3.6-cu ft Whirlpool, after reading the reviews maybe not. I dont mind the noise while going through the cycle as it is very comparable to our Maytag, same with cycle time. It is in a closet on our second floor and with the doors shut it did not bother us across the hall or downstairs underneath it. My complaint is that they say it can fit 3 baskets full of laundry and while that is true the spinning value at 660 was a major design error. The larger or heavy the load the more the clothes lack getting water out at the end, that will require a drain and spin cycle. Smaller loads come out as expected when the wash is complete and dry in average time. We plan to keep the washer as I am not usually a week behind in laundry and needing to do extra large loads, and I was pleased with the smaller load I did do. For people who are looking at this for the size of the wash bin and extra large loads are normal I would not recommend this, but for just us two it works fine. Kenmore, in the Whirlpool family, are durable, reliable and high-quality appliances with a long-standing history of satisfied customers. Easily and economically repaired if theres ever an issue, theyre an excellent value for the money. The Kenmores seem to last forever. If you do have a problem at some point, Sears has a great parts and service department.
Published: February 18, 2016
Harvey of Okemos, MI
Source: consumeraffairs.com

Kenmore seemed like a reputable and well-known brand to purchase. I chose i
Kenmore seemed like a reputable and well-known brand to purchase. I chose it for its storage capacity and how easy it is to customize. Its reliable and definitely feels like it will last a long time. I like how easy it is to clean because of how easy the parts are to remove. The bright lighting is very useful, and there is plenty of space inside. But I do wish this refrigerator had a more appealing look instead of its traditional, dated look. I also dont like how easy it is to unknowingly bump the controls and accidentally change the temperature.
Published: February 20, 2018
Courtney of Buffalo, NY
Source: consumeraffairs.com

Excellent product that gets my clothes the cleanest. Has different settings
Excellent product that gets my clothes the cleanest. Has different settings for temperature and cycles. Its energy saving also so its not too expensive. Always reliable to wash my clothes. Never had any issues with it breaking down. This is the best product Ive ever owned. Ill be definitely buying another in the future. Nice, sleek design that matches my other appliances. Very easy to maintain. I also like how the door in the front opens making it easier to load clothes into. Excellent value for the money spent. It helps save money with the energy saving feature. Im going to recommend this product to my family and friends so they can see how great this product is.
Published: September 6, 2016
Rachael of Boston, MA
Source: consumeraffairs.com

Cleans well for a good price, never had any issues with this model and woul
Cleans well for a good price, never had any issues with this model and would highly recommend it. Didnt need anything too fancy and this one seems to get the job done. Big enough without being too bulky. It was a great cost too. This size worked very well for me, without taking up too much space for where I needed it. Very nice looking dishwasher and for a great price. It looks very modern to me and you will be happy with it. The price I paid for it was a bargain and for the overall performance Im very happy with it and you would be too. It has enough bells and whistles for the price I paid.
Published: July 20, 2016
Corine of Antrim, NH
Source: consumeraffairs.com

It keeps the item at a good cooling level. There is no freezer burns, no fr
It keeps the item at a good cooling level. There is no freezer burns, no freezing in the food section. The fruits and vegetables stay fresh for a long time. Doesnt use a lot of electricity and it is user friendly. The size is perfect for my family and I. The egg compartment is big enough for at least 2 dozen eggs. The vegetables and fruits are packed safely without squeezing. The color fits with every other appliance in my kitchen. It is easily clean and no smudges. It is white so I can paint my kitchen walls any color and it still fits. The value is outstanding. It is inexpensive and it works. I would recommend this brand because it has everything and more to be the pride refrigerator in any kitchen.
Published: July 1, 2016
Ingrid of Brooklyn, NY
Source: consumeraffairs.com

Worked great! Never had any problems with it at all. With a family of seven
Worked great! Never had any problems with it at all. With a family of seven, it could have been roomier. Maybe more shelving or deeper shelving. More compartments maybe as well. Seemed like I always needed more room for bottles and jugs, etc.. My refrigerator looked great! It really wasnt anything too fancy but yet it had a clean sleek design to it. It was white in color rather plain but it matched and has very clean looking. I believe it was a fantastic value including style, design, price and especially dependability. I would most definitely recommend it for sure.
Published: July 30, 2016
Lori of New Bedford, MA
Source: consumeraffairs.com

Kenmore Electric Built-Oven model 790 oven has been down twice. Replaced el
Kenmore Electric Built-Oven model 790 oven has been down twice. Replaced element within 6 months, it something else. The stove will not heat up again. Holidays a few weeks away. No deserts will be baked. Kenmore Product.
Published: December 18, 2014
Alesia of P, AL
Source: consumeraffairs.com

We bought our Kenmore refrigerator about 10 years ago and it has been very
We bought our Kenmore refrigerator about 10 years ago and it has been very dependable. It has always provided the service that we hoped it would so I would definitely recommend it to other members of my family and friends.
Published: November 21, 2015
Rob of Winona, MN
Source: consumeraffairs.com

Takes a good size full load and washes completely and doesnt leave any soap
Takes a good size full load and washes completely and doesnt leave any soap after every wash. It’s a very reliable on all levels. It rinses all the clothes very well and spins evenly so theres no heaviness after each load. Leaves every load manageable. It looks like a well-built product and has fast dials on the front to use and easy to understand. Each setting use cold or hot water setting. For the one is single and starting out on their own it is very reasonable in price and offers good financing and last at least three years and has a good warranty.
Published: March 23, 2016
Chris of Salem, OR
Source: consumeraffairs.com

I had a Kenmore refrigerator for over 25 years. It was the best one I have
I had a Kenmore refrigerator for over 25 years. It was the best one I have ever owned. Any Kenmore appliance will last for years. It is the best you will ever own if you purchase one. I never had to replace any parts or have any repairs done to it. It just kept working and working. It was big enough to hold anything I ever needed it to hold. Kenmore refrigerators may cost a bit more than other brands, but it is well worth the extra money because it will last what seems like an eternity.
Published: November 11, 2015
Cheryl of Gordonville, TX
Source: consumeraffairs.com

Very easy to use. Cleaned clothes really good. Never had any problems with
Very easy to use. Cleaned clothes really good. Never had any problems with it. Would recommend it to friends and family. Had for different types of clothing and water temperature.
Published: July 21, 2016
Maria of Anaheim, CA
Source: consumeraffairs.com

Its really good, runs very well, cleans all my dishes. Never really had any
Its really good, runs very well, cleans all my dishes. Never really had any problems or any time where the dishes were not clean otherwise everything has been pretty good about it. I am able to fit a lot of dishes in it, but I also dont want to overfill it because then Im afraid some of the dishes wont come out clean. Fits nicely in my kitchen and matches the rest of my stuff in the kitchen. Its really nice. It has stainless steel, makes some music noise when the wash is done with the dishes. It definitely was not a cheap dishwasher, it ended up being at the max of our budget that we saved for a dishwasher but it was all worth it.
Published: August 3, 2016
Mat of Cocoa, FL
Source: consumeraffairs.com

I have had my Kenmore washer for three years now and it has been excellent
I have had my Kenmore washer for three years now and it has been excellent every day that Ive owned it. My Kenmore washer takes care of anything I need washed. It even holds blankets. I love the clean, white appearance of the washer. Its very neat and fits just right with what I need on a day-to-day basis. Also, the value was amazing and the low price that I got this washer and dryer for is incredible. This washer and dryer have been the best Ive ever owned and I have never had to get it serviced. I wouldnt trade it for any other brand and my next washer will be a Kenmore. I will recommend Kenmore to anyone that I know that is looking for a new washer and dryer. I absolutely love my Kenmore and Im so impressed by it.
Published: April 3, 2017
Renee of Dearborn Heights, MI
Source: consumeraffairs.com

I own a Kenmore washer and dryer. Weve had a Kenmore in the household for a
I own a Kenmore washer and dryer. Weve had a Kenmore in the household for as long as I can remember. Ive never had a bad experience with any of the appliances weve had. I would not hesitate to recommend this brand to anyone.
Published: December 9, 2015
Donna of Coarsegold, CA
Source: consumeraffairs.com

I had a Kenmore refrigerator many years ago that outlasted itself by many y
I had a Kenmore refrigerator many years ago that outlasted itself by many years. My family and I loved it. When it came time to be replaced, there were no models at that time that would fit in the assigned space since I had my kitchen remodeled.
Published: November 19, 2015
Carol of East Meadow, NY
Source: consumeraffairs.com

Oven self-cleaning has discolored the top edge of the oven door and caused
Oven self-cleaning has discolored the top edge of the oven door and caused the edge to ripple. Also, it has discolored at the left top from the vent outlet. Sears will do nothing about this and wanted $80.00 to have someone look at it (like maybe we were not telling the Truth). Our complaint is with the Kenmore stove and with Sears review of the problem by doing Nothing. We will not be buying from Sears again, not even a rocking chair.
Published: June 5, 2013
Mack of Calgary, AB
Source: consumeraffairs.com

Paid big bucks for the Kenmore Elite dishwasher (Model 665.1279) and it has
Paid big bucks for the Kenmore Elite dishwasher (Model 665.1279) and it has leaked and bulked my hardwood floors. After supposedly repairing my dishwasher it has leaked again and another part ordered. Not only have I been weeks without a dishwasher it is still not repaired and waiting for another part. This dishwasher should have been recalled due to a problem with the motor and other faulty parts. I will never depend on Kenmore for my appliances. Kenmore has failed its customers. Supposedly I was supposed to have a call from damage claim but have not heard. One problem is that Sears has only people that cant understand English and lack communications problems, therefore this presents a problem in getting results. Will never buy another Kenmore product.
Published: April 26, 2018
Jane of Graham, NC
Source: consumeraffairs.com

I purchased a Kenmore side by side refrigerator approx. 5 yrs ago and has b
I purchased a Kenmore side by side refrigerator approx. 5 yrs ago and has been very reliable and has exceeded all my expectations. The versatility of the shelves both in the door and in the freezer and refrigerator can adapt to all situations that have come up.
Published: December 26, 2015
Michael of Clearwater, FL
Source: consumeraffairs.com

My washer, a Kenmore top-loading washer, model 2002 was purchased brand new
My washer, a Kenmore top-loading washer, model 2002 was purchased brand new from Sears. It is exactly 9 years old. It still washes, but for about 3 years now, it ALWAYS gets out of balance! The ONLY time it doesnt bang around out of balance is the very rare occasion I wash an extra small load. I am one person and wash 1 medium load about once a week. Sometimes a sort of large load,This washer has never been heavily used in any way. But, no matter how carefully I arrange the laundry in the washer when it gets to the spin cycle it sounds like someone is banging around inside it with a sledgehammer. The machine usually moves out of place it bangs so hard. There is no way to balance a load in this machine! Also - I HATE the safety lid lock button that makes me wait forever to be able to open the lid and try to re-arrange the load so it will not bang - but half the time - I cant really see why its out of balance and rearranging often still doesnt work ANYWAY. This was the least expensive washer they had - but I urge you - DONT buy it or buy any they have similar to the 2002 model. My mom had a Kenmore that lasted over 35 years. Boy, the old saying they dont make em like that anymore is an understatement. Im of the opinion a $300+ washer that gets medium use should last AT LEAST 15 years BEFORE it presents problems. This one started this problem at 6 years old. Also - I hope my next washer does NOT have a safety lid lock. It is an entirely unnecessary issue that presents way too many problems!
Published: October 22, 2021
Sheila of Selma, AL
Source: consumeraffairs.com

Works efficiently and is easy to clean and spacious. Sleek design and user
Works efficiently and is easy to clean and spacious. Sleek design and user friendly features. Would definitely purchase another Kenmore refrigerator in same or similar model. Spacious with easy to remove drawers, logical storage and ample shelves. It is perfect for a family of four and holds weekly grocery trips worth of food stuffs easily. Streamlined appearance, sophisticated, fits with classic or modern decor, easy to clean and maintain, solid quality. Ice maker water display is appealing also. Great product for the money, especially if you are able to get a sale with warranty. Comparable to top of the line appliances. Comprehensive warranty makes it a worthwhile investment.
Published: May 28, 2016
Amy of Va, Alexandria
Source: consumeraffairs.com

My washer makes a noise. It’s been repaired 2 times. I now need to buy ne
My washer makes a noise. It’s been repaired 2 times. I now need to buy new one. Mine is only 2 yrs old. I paid 1000.00 for it from Aarons. Do not buy from a rent to own company. I’m very upset I’m on a fixed income at that.
Published: May 14, 2020
Lisa of Pomona, CA
Source: consumeraffairs.com

Its size is big enough for all my needs. The freezer stores enough food for
Its size is big enough for all my needs. The freezer stores enough food for my family and the fridge is roomy and has different containers to hold all my necessary items. Its been used for a few years and still looks brand new like the day I first bought it. I just clean it out every once in a while but if I ever sold it you would think that its brand new. Its a reliable refrigerator that has lasted a long time over the years and I would say its value means a lot to me because of that. Also, theyre good and dont make your electric bill so much. Its worth every penny I spent on it. Its the only brand I would use for refrigerators and its the best brand of refrigerator you can ever buy.
Published: March 28, 2017
Jacob of Oklahoma City, OK
Source: consumeraffairs.com

I own a Kenmore Elite Model #980.9802. It will be 5 years old in August 201
I own a Kenmore Elite Model #980.9802. It will be 5 years old in August 2014. I paid about $1800.00 for it. In the last few months, my lower oven racks will not stay in place. It seems that either they are smaller or the oven is bigger. I have learned that to repair this problem I need a new oven liner. I have read that this is no small job and that it needs to be repaired by a repairman. We are talking somewhere between $400 and up to fix this. It sounds like a defect. I dont think 4 years later that I should be facing a bill that large to repair my range.
Published: January 21, 2014
Ralph of Miamisburg, OH
Source: consumeraffairs.com

All my appliances have been Kenmore all my adult life. I own a washer, drye
All my appliances have been Kenmore all my adult life. I own a washer, dryer, refrigerator, stove, dishwasher and freezer that is 25 years old. I have never had a problem with any of my appliances. (Knock on wood!!)
Published: December 12, 2015
Pat of Myrtle Beach, SC
Source: consumeraffairs.com

The unit (Washer/Dryer) have been working well for a long time now just lik
The unit (Washer/Dryer) have been working well for a long time now just like day one cleaning my tough stains & all with no problem. Even now my kids have no issue washing the game uniform which gives me more extra time to get my things done. But I was really raised on Kenmore products from my mom when I was growing up & the fact that theyre still making great products for me and my family to enjoy is the power of great long lasting products that stand the test of time.
Published: November 17, 2015
Turion of Chicago, IL
Source: consumeraffairs.com

It really gets those tough stains out with detergents. The power of the wat
It really gets those tough stains out with detergents. The power of the water is really amazing. It does its job amazing and cant describe how I get excited to do my laundry each week. It can fit a lot of clothes inside the washer and it somehow cleans every single one! It can run for a long time and the job gets done. I use the warm water and it usually works! Its not an ugly washer like the coin laundry ones. This one works like a charm while looking really good. You can see the cycle and the way this just operates is just a work of beauty! The price isnt that bad. The power of this machine will give you satisfying results. The price does match up with what this washer can do because it is a beast at washing clothes and the price says what its worth and its definitely worth the price.
Published: June 21, 2016
Enrique of San Diego, CA
Source: consumeraffairs.com

I currently own both the washer and the dryer and I love them. They work pe
I currently own both the washer and the dryer and I love them. They work perfect. Mine are both 3 years old. I bought them together brand new and they havent given me any kind of problems since I purchased them.
Published: December 29, 2015
Kris of Rhinelander, WI
Source: consumeraffairs.com

The performance of the washer is really good. You will love how fast and ea
The performance of the washer is really good. You will love how fast and easy it is to use. Probably the first time you will struggle with the bottoms but then you will love it. The reliability of the product makes you want to buy it, because give the consumer the security that is a really good product to acquire. It is really nice. It has an appearance different than the other brands. It is a modern style but can fit any house or apartment so probably you will like it at the first view. There are many washer that you can view on internet or at stores, but if you are looking for something cheap and with a good value for the price, this is the washer you are looking for.
Published: February 22, 2016
Raineiro of Sioux City, IA
Source: consumeraffairs.com

I got my dryer at a furniture store and paid around eight hundred dollars.
I got my dryer at a furniture store and paid around eight hundred dollars. The value was definitely too high to me! But if youre gonna use any brand this is it! My dryer was white. The front loader has plenty of room on top! Its so easy to use & hook up was simple. I loved it. Its very clean and nice designed. Knobs were very easy to use. Only problem I had was my lint kept getting clogged after one load. But I washed rugs, covers, and a lot of items. Everything was done quick, nice & warm. I had it for four years before replacing it.
Published: April 5, 2017
Lee of Covington, TN
Source: consumeraffairs.com

Kenmore dishwasher was the best price at the time. My mom had the same one
Kenmore dishwasher was the best price at the time. My mom had the same one and also liked it. Though, I did not like the seal on the door. It leaked once in a while. I also did not like the latch on the door I was not sure if was locked. But I like the hot drying feature, the black face, the racks and silverware racks. I felt it did a good job and was a good value and it saved energy use. I think it was a fine purchase and I would buy one again.
Published: May 18, 2017
Bill of Lady Lake, FL
Source: consumeraffairs.com

Bought KENMORE ELITE 5.3 FRONT LOADING WASHING MACHINE from Sears in Nov 20
Bought KENMORE ELITE 5.3 FRONT LOADING WASHING MACHINE from Sears in Nov 2018. After about the 10 load it made the sound of a hammer hitting it. LOUD! Only my wife & I live here and use it, roughly 20-24 loads per month. The loud banging happened about 4 times. Then began, and still continuing a shuddering noise when adding water to a wash cycle. At the end of July a SEARS TECH come out & replace both hot & cold LG intake valves. NO RESOLVE. I had been researching this situation and came across a term I wasnt familiar with-water hammer arrestor. Wont go into detail but discussed this with tech and decided Id nothing to lose but $20. Bought one each for supply valves. Tech returned 3 days later but nothing changed. Doing more research someone pointed out that for these machines 1/2 interior diameter hose should be used, not the steel wrapped hoses which are only 3/8 interior diameter. This small hose causes the velocity to come out and into washer MUCH MORE FORCEFUL. I spent $30 on HEAVY RUBBER hoses and stopped the shuttering. Until 2 weeks ago. SEARS TECH was to come out yesterday (10-31) and called to make sure Id be home. I explained the situation and was told this is a PROBLEMATIC DEFECT with these washers and cant be fixed. Said this has been an ongoing problem for 3-4 yrs. The first tech from 3 months earlier basically said the same. Also - Whats up with water ALWAYS in soap tray? My dryer is level. If fact I think SEARS installed it. One other problem: Has anyone noticed when workers come into your home they behave like they own it. These 2 tech were upset as I ask them to take their dirty shoes off and to remove whatever was attached to their belts. I told them I didnt want my walls & cabinets scratched up!
Published: November 1, 2019
Steven of Wichita, KS
Source: consumeraffairs.com

Performance is excellent but it takes so long to get any kind of wash done
Performance is excellent but it takes so long to get any kind of wash done and I dont always have the time to wait. Please come with better technology or shorter cycles. This is a great unit and I would tell anyone it is worth the money in terms of performance but that my only drawback is when it takes forever to get anything done. I think you really need to find someone who has this, do a load for yourself and see what you think about it. Great unit but time waster. Definitely cleans clothes better than most but I come back to the time factor and I think others might look at it also so we need to think about this.
Published: February 29, 2016
Sheelah of Sherman Oaks, CA
Source: consumeraffairs.com

I purchased my Kenmore Heavy-Duty washer and dryer set the next week availa
I purchased my Kenmore Heavy-Duty washer and dryer set the next week available after I got married in Feb 1976 (seventy-six). That makes it about mid-March 1976. Here now in Jan 2020 I can truthfully say that I never had one speck of trouble from the set until now when the washer stopped draining. Having a Sears repairman respond to fix the problem revealed that it cannot be repaired. I must now try to find another Kenmore Washer. Admittedly, I did not use it on any routine regularity and once not used at all when in an apartment without a hookup for a couple years. But, I suspect I won't need it to last as many as 44 more years since I'm now 73 years old. It worked just great for me!
Published: January 26, 2020
Pollie of Tucson, AZ
Source: consumeraffairs.com

I was doing a load of laundry when I heard a terrific bam in my laundry roo
I was doing a load of laundry when I heard a terrific bam in my laundry room. I went in to see about the loud noises and discovered the front door of the machine open. I felt the clothes and discovered they were soaked and the washer was about 1/8 filled with water. It appeared as if the washer reacted during the spin cycle. Perhaps it did not spin-dry the clothes as it was supposed to. Now I cannot lock the door any longer so therefore the machine cannot function. Has anybody else had this problem? Has there been any recall of my machine for this problem? I would like some feedback.
Published: May 26, 2014
Mary of `Jacksonville, FL
Source: consumeraffairs.com

I like the ice maker, glass shelves, deep doors, sliding shelves, extra dra
I like the ice maker, glass shelves, deep doors, sliding shelves, extra drawers for vegetables, and it can store closer to the wall. But I wish they make it easy to clean and have different temperature for veggie door and also meat door. The door doesnt seal good, and I would like a cooler place for milk, water in the door, filter for water, and different choice for colder parts of refrigerator. It also needs a bigger freezer. I also would like a bigger butter container and a bottom freezer with a sliding door. I would like to get another refrigerator that is smaller with a bigger freezer.
Published: March 4, 2018
Kathy of Claremore, OK
Source: consumeraffairs.com

Ive had my Kenmore for more than 15 years and it still works great! Ive nev
Ive had my Kenmore for more than 15 years and it still works great! Ive never had any issues with it and I would have highly recommend this washer to my friends and family. I can always count on my Kenmore washer to work for me. It has never let me down. My Kenmore washer has a nice and basic appearance. Its value is top notch!
Published: July 1, 2016
Kimberly of Macon, GA
Source: consumeraffairs.com

I purchased 3 Kenmore appliances in January. The refrigerator is a basic to
I purchased 3 Kenmore appliances in January. The refrigerator is a basic top mount freezer, lower refrigerator. It was installed in late January. For over a month the freezer has had ice buildup inside, causing the freezer door to push out. I am now on the 3rd service call--actually 4th. The first call to repair, sent a dishwasher repair person--so much for out-sourcing our calls. The gentleman who came the first time, said a part had come off the top of the freezer. Being the saving person I am, I had found and saved said part. He installed and caulked it. (Also convinced me to buy a service agreement--thank you for that.) That made it worse.Second visit he caulked all around the edges of the freezer. Again this made it worse. The ice buildup is also causing my refrigerator to run more often. I am up to 3rd visit this am. Thus I have wasted 4 days of my time waiting upon repair. The refrigerator was on sale and cost 564.29. Each of the repair visit receipts have been for 220.32. Thus this visit exceeds the cost I paid. I have always purchased Sears appliances--and I am old--64. I am most disappointed and would like a new refrigerator.
Published: July 3, 2015
Linda of Baldwinsville, NY
Source: consumeraffairs.com

I have been a loyal Kenmore customer for over 20 yrs. Still have Kenmore st
I have been a loyal Kenmore customer for over 20 yrs. Still have Kenmore stand alone freezer working well for 20 yrs and an 11 year old Kenmore refridge which is now an extra. We replaced appliances and went with the Kenmore Elite French Door Bottom Freezer, Model starting with 795. Within 1 month the water filter was bad and not dispensing water. Per tech, they said to replace the filter. I did that however the 2nd filter did the same thing within about 2-3 weeks. We have no water issue! Obviously we dont want to replace expensive filters for the rest of our lives every month. They replaced the head within the filter compartment but that didnt help. Both technicians said it is a common and known issue with the fridge. Bad design of the filter.Sears now will not replace the refridge and want a tech to come out again to validate that it cant be fixed, and then maybe they will exchange or replace refridge. It works fine without a filter using the bypass dummy filter. We specifically went with this for the Active Stainless finish which means if we wanted to stay with that, then it would be the same underlying mfg brand and design. Extremely disappointed they put this product out for the money spent. They will lose a long-time customer for life if this isnt resolved to my satisfaction. Dont buy!
Published: September 22, 2015
Roger of Indian Trail, NC
Source: consumeraffairs.com

This dishwasher gets the job done. The dishes come out clean and look brand
This dishwasher gets the job done. The dishes come out clean and look brand new, and the dishwasher is easy to clean. Id highly recommend this dishwasher. This dishwasher is a pretty good size. I would suggest getting a bigger one if you have more/bigger dishes. Im happy with this product for my dishes, but not completely satisfied. I usually dont care about the appearance of appliances, but this dishwasher is a lovely model. This dishwasher is good for its value. It was worth it, and Id highly recommend getting it. This dishwasher works so good, I feel like I got a deal for the price I paid for it.
Published: August 16, 2016
John of Houston, TX
Source: consumeraffairs.com

This dishwasher is quiet and thorough, and you can choose settings based on
This dishwasher is quiet and thorough, and you can choose settings based on how dirty your dishes are and whether you want to use less water. Its a great machine. We can get all of our everyday use dishes into the dishwasher. We run it abut every two days when its just our three-person family. We cook and eat almost every meal at home, so it is pretty efficient. Its basic white. The buttons for the settings are easy to read. It fits in with the other white appliances in our kitchen. We like the white, because we painted our kitchen to match our tastes. It was neither the cheapest nor the most expensive dishwasher we looked at. It has done a good job for several years. We like that it has options for using less water and for a turbo zone where you can place items that need an extra blast of water for additional cleaning.
Published: August 4, 2016
Jennifer of Littleton, CO
Source: consumeraffairs.com

Great. I love the way it was easy to access, always kept my food in good ea
Great. I love the way it was easy to access, always kept my food in good eating conditions, and really easy to keep clean. The freezer part managed to keep the food frozen until we actually needed to use it, and the ice cream was always ready to eat, not too soft and not too hard when it came time to eat the ice cream. And the multi pull out drawers made it very easy to store whatever it was we bought from the store on a daily basis.
Published: December 26, 2015
Anthony of Huntsville, AL
Source: consumeraffairs.com

Our refrigerator is 6 years old and the board is gone. Very disappointing.
Our refrigerator is 6 years old and the board is gone. Very disappointing. The ice maker sprays ice all over the floor after the glass is removed from the opening. You cannot remove the ice bin from the freezer unless the french door is open. One and done. 6 years really! I know appliances no longer last a lifetime but 6 years. Do not buy this appliance.
Published: March 16, 2019
Denise of Bloomfield Hills, MI
Source: consumeraffairs.com

We purchased a Sears Kenmore Side by Side refrigerator because the Kenmore
We purchased a Sears Kenmore Side by Side refrigerator because the Kenmore name has always been known to be of good quality that lasts for years. Ours started leaking out the front of the ice/water dispenser about 5 years ago, even when it was turned off and unplugged. It in turn caused rust stains on the entire door underneath the dispenser. I have cleaned it off but it keeps coming back - it is not plugged in and we are no longer using it. I finally removed the square piece around the panel to find out what I could. I found out that the area around the dispenser under the plastic panel had eroded away. Now the door is ruined and pieces of it fall off if you try to put the square piece back on the panel. The refrigerator still works well, but we dont have the water hooked up to use the dispenser. Its too embarrassing when guests come over and there is rust running all down the front of the refrigerator.
Published: February 2, 2015
Karen of Metamora, IL
Source: consumeraffairs.com

Thoroughly washed clothes without trouble. Never had a problem with it, con
Thoroughly washed clothes without trouble. Never had a problem with it, continues to run after multiple years of use. Quiet as well, easy to use. I have had this washer for many years and see myself using it for many more to come. Would recommend to friends. Ive never had nor will I ever have a better washing machine. The appearance is sleek, innovative, and modern. It goes well with the interior of my home as well as the dryer that I own. I couldnt ask for a dryer that looks any different. The value is what you pay for, and in this case its well worth the price. It falls into a good range and is inexpensive compared to other washers.
Published: November 3, 2016
Alexis of Federal Way, WA
Source: consumeraffairs.com

I love my washer and dryer! Kenmore is a very great and dependable brand! T
I love my washer and dryer! Kenmore is a very great and dependable brand! The only brand I would trust and use!!! The products are well worth the money I spent on buying them and they are very durable and last a long time! I have currently had my washer and dryer for 3 years and never had a problem out of them. They work the same as they did the day I bought them!!!
Published: November 6, 2015
Amanda of Harlan, KY
Source: consumeraffairs.com

The front load washing machine is hard to keep clean. Lint and other debris
The front load washing machine is hard to keep clean. Lint and other debris gets trapped in the door seal and smells. Even though the door is wiped every time and the magnet is used (so the door doesn’t close fully) it still stinks. My towels always smell sour once they get wet again. I don’t think this is a Kenmore issue. I think it’s front loaders in general. My next washer will not be a front loader.
Published: May 15, 2020
jesse of Houston, TX
Source: consumeraffairs.com

I have always trusted Kenmore appliances to deliver value, performance and
I have always trusted Kenmore appliances to deliver value, performance and reliability. The fact that they are readily available in most areas in America matters since I move a lot. Its nice to know a dealer is nearby for necessary repairs, or more likely, to buy a newer version. There were many models to choose from so I could get the one that fit my apartment situation perfectly. I had a basic model and it was a size good there but also transitioned to my first house with no problem. It was very easy to clean, and keep clean. However its always a battle to chose between amount of features versus price. And more variety in shelving arrangements would have been nice. Gallon milk jugs and 2 liter soda bottles are a challenge in smaller fridges.
Published: February 26, 2018
Kim of Rancho Cucamonga, CA
Source: consumeraffairs.com

2006-2007 Kenmore trio 76583: On Friday, a day before houseful of guest (30
2006-2007 Kenmore trio 76583: On Friday, a day before houseful of guest (30 people), the freezer was not getting cold and everything was defrosted. Then the next day, the fridge stopped working. We have had issues with food freezing in the fridge and had to throw away a lot of fruits and vegetables. I have an old Amana that is 28 years old and it still works, and paid about $400.00. The Kenmore cost me about $1,800 or more and stops working in 6 years. What kind of junk is Sears selling these days? Always thought that Sears was a good brand, but not anymore.
Published: June 25, 2013
Debbie of Algonac, MI
Source: consumeraffairs.com

It is the best washer I had ever owned. My clothes smell cleaner and freshe
It is the best washer I had ever owned. My clothes smell cleaner and fresher. My husband is a personal trainer. His clothes does not have that sweaty smell in them. I can wash with a less amount of detergent and my clothes still get clean. This washer will last forever. It balances out the clothes before the washer starts. This looks like a sleek appliance. It really compliments my home with the design flow of it. It makes my home looks more modernized and beautiful. The washer was a little pricey, but it is worth the cost. I have saved a lot of time not prewashing the clothes with more stains. The value is worth the money.
Published: November 4, 2016
Bridget of Spartanburg, SC
Source: consumeraffairs.com

Kenmore elite oasis washer - This washer is a total piece of crap. I have h
Kenmore elite oasis washer - This washer is a total piece of crap. I have had it 2 yrs and I am going to set it on fire in my backyard on Saturday when my new one gets here. A total piece of garbage. I was going to try and trade it on craigslist to a handyman or something and at least get something I can actually wash clothes in but I prefer to burn. No one buy one from Sears and shame on them for selling such a piece of crap...
Published: July 22, 2014
jane of Charlotte, NC
Source: consumeraffairs.com

Large with lots of storage! Keeps food cold and frozen. Need good pressure
Large with lots of storage! Keeps food cold and frozen. Need good pressure water line for ice and water to work properly. Fits perfectly with our lifestyle and amount of food we buy. Fits everything you need for a large family. Plenty of shelving and drawers, inside and in doors, fridge and freezer. Shelves are spaced well for milk and soda. Deep meat and vegetable drawers. Its lovely. We chose black over chrome, the layout is appealing. Side by side doors looks very nice. The shelves and drawers are spacious and good looking. Good price. Black also cheaper than chrome. Fits so much its worth it to be able to plan so far ahead for meals and holidays. Makes entertainment easy.
Published: July 29, 2016
Joy of Adrian, MI
Source: consumeraffairs.com

Always wanted a gas stove. However, I did not know that I would dislike the
Always wanted a gas stove. However, I did not know that I would dislike the oven! It’s undependable and inaccurate. Love the cooktop a lot. Am replacing the unit with a Kenmore Elite dual fuel as soon as possible.
Published: February 14, 2021
Kathleen of Brasstown, NC
Source: consumeraffairs.com

The washer uses a sufficient amount of water to get the several loads of la
The washer uses a sufficient amount of water to get the several loads of laundry cleaned each time. It is quiet and runs accordingly every time. I think it was a good value when I bought it now. I thought it handled every load well and had great capabilities of washing various loads, such as darks, lights, colors, and delicates. The water levels and heat were sufficient and well done. The washer is sleek and professional looking. It is large enough for the normal load but also for heavier loads. I got the washer in a white color with standard metallic sides. The value of the washer was great. I did not pay very much when I first bought it, and thanks to its reliability, it has held up well over the years and has stretched the dollar.
Published: October 25, 2016
Ashleigh of Tarpon Springs, FL
Source: consumeraffairs.com

This maybe the most disappointing review I have ever written. I grew up wit
This maybe the most disappointing review I have ever written. I grew up with Sears. I have always been a loyal and trusting customer. First of all Sears is no longer Sears. Now it is Sears Holdings (think Chrysler before Fiat bought them). My Story, I purchased a top of the line Sears Kenmore water heater from Sears Montclair 3 years ago. It was warranted 12 years. Over the Thanksgiving weekend 2014 it failed. It blew out all the hot water onto my garage floor. It occurred during the late evening on a weekend. I purchased a new top of the line water heater from Home Depot before they closed and had it installed by a plumber. When I went to return the old water heater to Sears the fun and games began. I started off going to the Montclair store where I purchased it in person. Zero help. They knew nothing and could only refer me to an 800 number. From there I went to 3 more numbers before sending me back to Sears Montclair. The last contact through Montclair referred me to another 800 number Sears is not Sears of old. This is probably my last business transaction with Sears or their partner Kmart. Sears no longer has a reputable service dep’t and should not be trusted for large purchases. I must note that the workers were kind and pleasant. I call it business confusing or intent to cause chaos and frustration with a smile on their face. I wish I could recommend some other store but I have found out that they all sub contract service and routine wait for appliances.
Published: December 31, 2014
Jack of Mira Loma, CA
Source: consumeraffairs.com

I purchased a washer dryer set. I think it was expensive. Maybe in the $3,0
I purchased a washer dryer set. I think it was expensive. Maybe in the $3,000+ range for both appliances. Within a year of buying the washing machine it had mold. We had contacted Kenmore and received no help. Our clothing always stinks and the washing machine puts out a horrific odor to our home. Why is it we cant even buy an expensive appliance and have it work well? They dont care. So now we are stuck with stinky clothes and mold that will not go away no matter how much we clean. Another disgusting company.
Published: January 19, 2018
Sarah of Seneca, KS
Source: consumeraffairs.com

I love my Kenmore Fridge. I still use it as an extra fridge in my basement
I love my Kenmore Fridge. I still use it as an extra fridge in my basement since we bought a new one, but has worked very well since we bought it. Never had any problems with it and is easy to keep and maintain.
Published: November 1, 2015
Kevin of Du Bois, PA
Source: consumeraffairs.com

Kenmore Elite Refrig made by LG - Ask first and STAY AWAY. Short and sweet,
Kenmore Elite Refrig made by LG - Ask first and STAY AWAY. Short and sweet, 1st refrig, 9 mos old, 5 service calls before declared dead (took 6 weeks). Replacement refrig, 6 months old, 2nd service call (2 weeks so far, new board, new interior panel, broke by serviceman). STAY AWAY FROM LG REFRIGERATORS. THEY SUCK. NO QUALITY CONTROL and they do not care! Buy the service package. You will need it!!!!!!!
Published: April 15, 2015
craig of Richboro, PA
Source: consumeraffairs.com

I like that it cleans really good and the spin is really quiet and silent.
I like that it cleans really good and the spin is really quiet and silent. It can hold a lot of clothes and I also like that a lot. It is very reliable and convenient for anyone to have. It is really easy. Its really good and awesome. It is very white and pretty, a nice asset to my home. Very clean looking and I like that the door of it is on a unique spot. It makes it look so much better. It cleans the clothes - that is the first thing that comes to mind. Everyone should own one of these.
Published: February 21, 2016
Sasha of Lake Butler, FL
Source: consumeraffairs.com

I like the power spray. It always cleans the dishes the best without any di
I like the power spray. It always cleans the dishes the best without any dirty spots on the dishes. Also everything smells fresh all the time. The time spent washing is very short which is great. I wish it would use less water to save as much as possible. The dishes always come out really hot which can burn you if not careful. I like the Kenmore brand because it is the most trustworthy brand. I own many different appliances by Kenmore so it was an easy choice to make. Kenmore always has great customer service too.
Published: April 27, 2017
Kris of Dallas, TX
Source: consumeraffairs.com

I got my Kenmore 18 years ago and it is still going. Both washer and dryer.
I got my Kenmore 18 years ago and it is still going. Both washer and dryer. Had to call someone out twice because a sock got lodged somewhere weird in the washer and the dryer wasnt heating so I took apart the back and went at it with a vacuum - good as new. I really hope that Kenmore brands today are as good as the ones I bought almost 2 decades ago as I know Im on borrowed time. We have not been gentle with the washer and dryer either. I mean not changing the lint filter for weeks (fire hazard) and jam packing the washer so it goes off balance. This thing is damn near indestructible.
Published: October 28, 2016
Jessica of Flint, MI
Source: consumeraffairs.com

Excellent performance. The refrigerator perform very well, it doesnt make a
Excellent performance. The refrigerator perform very well, it doesnt make any noisy sound and runs smoothly. Consumes less energy and keeps food well. The size of refrigerator is Very well designed and meets my size requirements. The refrigerator fitted well in my kitchen in allocated space. I bought white refrigerator to match with my kitchen wall color and I am happy with its color and appearance. The color looks good in my kitchen and it has provided quite authentic look to my kitchen. Depending upon features and overall performance of the refrigerator, I am satisfied with the price I paid for the refrigerator. Its an energy saver and saves quite on my monthly energy bills.
Published: March 10, 2016
Sandra of Brookings, SD
Source: consumeraffairs.com

We purchased this top loading washer less than a year ago and have been ver
We purchased this top loading washer less than a year ago and have been very unsatisfied. Would love our old, no energy efficient, agitating washer back in a heartbeat. This new machine never appears to clean the clothes well. They not only come out a wrinkled mess, they also come out with white splotches and dirt splotches on many dark clothing.
Published: October 17, 2015
Caryn of Clayton, NC
Source: consumeraffairs.com

Kenmore 700S Washer - I was so excited to get this new washer and dryer, as
Kenmore 700S Washer - I was so excited to get this new washer and dryer, as Ive had great experience in the past with this brand. The top load with no agitator has great capacity for my larger loads, including sheets and blankets. The problem is this... My stuff is NOT getting clean. Every time I pull stuff out it has white residue all over it and I have to rewash it. Im beyond frustrated! Makes me want to go back to a front loader I guess. The dryer is great.
Published: October 13, 2016
Jennifer of Battle Ground, WA
Source: consumeraffairs.com

I have had no issues with the performance of the fridge. It works well and
I have had no issues with the performance of the fridge. It works well and maintains the proper temperature without any problems. This is a smaller refrigerator. It is hard for me to fit in everything I need to store in it. However, with the size of my kitchen, I wasnt able to purchase a larger size model. The outer appearance is very nice and wipes clean well. I like the appearance of the inside as well but have had some of the shelves crack or the plastic edging around the shelves crack. I have had the fridge for nearly 10 years. I remember it being a good value and I like the Kenmore brand name.
Published: August 6, 2016
Sara of Buffalo, NY
Source: consumeraffairs.com

This is a very basic looking dishwasher. It is not top of the line stainles
This is a very basic looking dishwasher. It is not top of the line stainless steel but it gets the job done. The reason for purchasing this model was the price point. It is a good value and gets the job done. The size of this dishwasher fit nicely in my already small kitchen without taking up too much extra space. It was not too bulky or wide. While the run was rather long, the dishwasher itself worked OK. I did not have to do a lot of prewashing before loading into dishwasher.
Published: March 16, 2017
Elizabeth of Taunton, MA
Source: consumeraffairs.com

What I liked about the appearance best was the handles, nice and small, not
What I liked about the appearance best was the handles, nice and small, not sticking out too far, because when going into the fridge you would not hit your head when looking up. The size was just fine, every thing fit fine but would have liked to be able to store 3 gallons of milk from back to the front. The 3rd gallon just comes over the front edge. Also, would not keep ice cream hard, only soft, and air leaks in the freezer. Temp in freezer 10 degrees would not go any lower. Also very noisy and running for long periods of time. This box would have been the best value for us if it would have worked out and did what a box was supposed to do and would have kept the ice cream at the right temp.
Published: March 18, 2017
Ron of Hatboro, PA
Source: consumeraffairs.com

The fridge has held up with its performance quite nicely. I have no complai
The fridge has held up with its performance quite nicely. I have no complaints on this model or brand. There has been no major issues. Food has stayed cold and freezer works great. The size of the appliance is alright. It could be a little bigger but thats alright. I just cut down on the amount I buy to stock the fridge with. I do however like the layout of the fridge. It fits everything great. I absolutely love the look of the appliance. This fridge is great to look at and it goes with my decor in my kitchen well. I would have liked to see a few more different colors. It was a decent value. I would have thought it would have been a little less expensive but completely satisfied with the new fridge and style.
Published: July 13, 2016
Tanya of Carbondale, PA
Source: consumeraffairs.com

Kenmore 600 series washer - The images here depict a small load in normal c
Kenmore 600 series washer - The images here depict a small load in normal cycle. The clothes didn’t get cleaned and that is because they just sit in a small puddle of water. The ad for this washer claims it can wash 21 towels?? Try four. We have to wash loads more than once and quilts are washed three times. The deep fill option is a joke. The worst part is that you end up wasting so much water it’s ridiculous. Kenmore wont do anything about it. They offer a service repair. We have been taking pictures of different cycles and the end results. We have a big family and It infuriates me that we have to go to a laundromat to wash our clothes when we have a brand new washer at home.
Published: July 25, 2018
Melissa of Gearhart, OR
Source: consumeraffairs.com

We bought our Kenmore Refrigerator July 2019 with a 1 year warranty. 6 mont
We bought our Kenmore Refrigerator July 2019 with a 1 year warranty. 6 months after warranty expired the refrigerator starting making a horrible noise, then stopped getting cold. I called my local repairman, he came looked at it and said even if he fixed it, it would break again in 6 months. So I called Sears to have a tech come out, he said it was the fan and would place an order for the part. I called sears every 2 weeks for 6 months to check status of my fan. Now I get a call from sears telling me they are refunding my money for the PART as they cannot get it. Now WHAT am I to do with this $2500.00 refrigerator that does not work and is only 2 years old.. They are not refunding my $2500.00 so now I have to spend more money to buy a new Refrigerator... Wont be a KENMORE thats for sure! So disappointed with Samsung as they actually make this refrigeration, Sears for leading me on for 6 months and Kenmore for not backing what they sell. What a waste of money!
Published: November 6, 2021
Vicki of La Mirada, CA
Source: consumeraffairs.com

Thank you for your assistance. Sears replaced my refrigerator with a new o
Thank you for your assistance. Sears replaced my refrigerator with a new one and I am very pleased with the product and the timely manner in which they addressed my concern.
Published: January 1, 1970
ROBIN of Knightdale, NC
Source: consumeraffairs.com

My Kenmore oven smells like burning wires when I use it. I see other consum
My Kenmore oven smells like burning wires when I use it. I see other consumers have similar complaints against Sears. My local power company has also just installed Smart Meters and the meters are causing some consumer stoves to burn out electrically. Has anyone else had their Sears Kenmore appliances malfunction just when the meters came along?
Published: January 19, 2012
Cindy of Turner, ME
Source: consumeraffairs.com

I purchased a Kenmore elite model 74015 fridge freezer in November 2015 fro
I purchased a Kenmore elite model 74015 fridge freezer in November 2015 from Sears and after only four years the compressor and cooling system failed. Sears could only offer a service technician to come in a weeks time to fix it. I will not be buying another Kenmore product. The quality and service are dismal.
Published: November 26, 2019
Philip of Saint Paul, MN
Source: consumeraffairs.com

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