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Amana Dryer Model OBX NGD5800HW
Amana Dryer Model OBX NGD5800HW
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Amana Dryer Model OBX NGD5800HW

Amana - 7.4 Cu. Ft. Stackable Gas Dryer with Sensor Drying - White

This 7.4 cu. ft. Amana front-load dryer uses Sensor Drying to detect how much moisture is left, so the cycle ends when it needs to, helping prevent overdrying. It features four temperature settings to help meet the needs of every load. And with 7.4 cu. ft. capacity, you can take on large loads.

Manufacturer: Amana

MODEL: OBX NGD5800HW

MSRP: $944.99 USD


Amana Dryer Model OBX NGD5800HW Error Codes

CODE: AF or  F4E3  
FIX: Restricted air flow. It indicates that the lint screen or vent is clogged; the vent is crushed, kinked or has too many turns. The dryer will continue to run when the is error is present. Touch any key to clear the code from the display and return to the estimated time remaining. You may also receive an F4 E3 for this issue. 

CODE: F# E#  
FIX: If a code beginning with an "F" appears in the display, alternating between F# and E#, the dryer control has detected a problem that requires service.  

CODE: L2  
FIX: Low or no line voltage. There may be a problem with your home power supply, keeping the dryer's heater from turning on. The dryer will continue to run when this diagnostic code is present. Touch any pad to clear the code from the display and return to the estimated time remaining. NOTE: This error will only show during the initial installation.  

CODE: PF  
FIX: Power failure. It indicates that the drying cycle has been interrupted by a power failure. Touch and hold START to restart the dryer cycle or press POWER to clear the display.


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Related Error Code Pages:
Amana Refrigerator Error Codes, Amana Range Error Codes, Amana Microwave Error Codes, Amana Dishwasher Error Codes, Amana Washer Error Codes, Amana Dryer Error Codes, Amana Furnace Error Codes, Amana Air Conditioner Error Codes, Amana Heat Pump Error Codes,

Related Troubleshooting Pages:
Amana Refrigerator Troubleshooting, Amana Range Troubleshooting, Amana Microwave Troubleshooting, Amana Dishwasher Troubleshooting, Amana Washer Troubleshooting, Amana Dryer Troubleshooting, Amana Furnace Troubleshooting, Amana Air Conditioner Troubleshooting, Amana Heat Pump Troubleshooting,

Related Repair Pages:
Amana Refrigerator Repairs, Amana Range Repairs, Amana Microwave Repairs, Amana Dishwasher Repairs, Amana Washer Repairs, Amana Dryer Repairs, Amana Furnace Repairs, Amana Air Conditioner Repairs, Amana Heat Pump Repairs,

Related Parts Pages:
Amana Refrigerator Parts, Amana Range Parts, Amana Microwave Parts, Amana Dishwasher Parts, Amana Washer Parts, Amana Dryer Parts, Amana Furnace Parts, Amana Air Conditioner Parts, Amana Heat Pump Parts,


Amana Dryer Model OBX NGD5800HW

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Product Reviews:

Really like my new Amana High-Efficiency Modulating Variable Speed Gas Furn
Really like my new Amana High-Efficiency Modulating Variable Speed Gas Furnace (97% efficient). With fan in "on" position, it quietly circulates the air from the basement and throughout the house. I noticed the air conditioner does not kick in as often and the temperature is more consistent. No comparison to the old mid-efficiency furnace that was replaced, Amana is much better made and will reduce our Natural Gas costs.
Published: August 30, 2020
Michelle Jacques Kamloops, BC
Source: amana-hac.com

I’ve been using my Amana washing machine for 8 years now; always works an
I’ve been using my Amana washing machine for 8 years now; always works and washes my clothes clean every time! :-). My Amana washing machine is of the most simple of model’s made; but its always worked just perfect for my family of three people.
Published: May 15, 2020
Lori Ann of Springfield, OH
Source: consumeraffairs.com

I had an Amana washer for 3 years and it broken down 4 times. I got a Sears
I had an Amana washer for 3 years and it broken down 4 times. I got a Sears warranty on it in June and its December now and its broken again. My clothes are locked in and I had the control panel replaced 3 times. I was told that this was a great washer, but I have been having a great problem with it. It broken down after buying it a month. I got it repaired 4 times and I think I will sell it because its not any good. Dont waste your money and time with this product. I feel I have been robbed by the company because of this defective product.
Published: December 14, 2016
Dujuana of Austell, GA
Source: consumeraffairs.com

It is too cramped, much of the size is on the outside, not the inside. The
It is too cramped, much of the size is on the outside, not the inside. The shelves are inadequate and the inner construction of both shelves and drawers is flimsy. The real problem is my better half has looked at alternatives and they are no better. I could best call it all flash and no fire.
Published: January 9, 2017
Joseph of Lincoln, CA
Source: consumeraffairs.com

We purchased the Amana refrigerator 8 years ago from Alabama Power Company
We purchased the Amana refrigerator 8 years ago from Alabama Power Company and we have multiple problems over the years. For example, the ice maker sometimes dispenses the ice and sometimes it will not. Also, we have not the water valve intake gone bad and saturated our carpets. We had replaced it at the tune of approximately $300 and time off work having to wait on the repairman. Now, once again it has gone bad and we are again waiting on a repairman. I am very disgruntled with this since we did pay good money and continue with practically a new refrigerator which should last many years.
Published: February 21, 2012
Sheila of Wetumpka, al
Source: consumeraffairs.com

Amazing furnace! Got some sweet upgrades like UV light to clean the air and
Amazing furnace! Got some sweet upgrades like UV light to clean the air and WiFi connectivity so I can control the system from where ever we are. It’s been night and day difference this summer compared to last summer on the ease of keeping our home cool! We love our Amana furnace!
Published: May 30, 2020
Lyndon Canada
Source: amana-hac.com

I purchased a washer machine a year ago. I even got the extended warranty o
I purchased a washer machine a year ago. I even got the extended warranty on it; which doesnt run out until 2018. Ever since I have had this washer there has been problem after problem. I have even had new parts such as the transmission put on there, but the washing machine is still messed up. I have had to go to the laundromat to wash clothes and to my sons house. That should not be when I have a washer at home. I do not recommend this company to anyone. If I could return it I would but unfortunately my 30 days are long over. Im stuck with a washer that stays broke more than it stays working. Thank you for the worthless merchandise.
Published: September 2, 2015
Sarita of Greensboro, NC
Source: consumeraffairs.com

I purchased an Amana refrigerator with a bottom freezer four years ago. I h
I purchased an Amana refrigerator with a bottom freezer four years ago. I have now found out it needs $250 worth of repairs because the computer board has gone out and it was not going into the defrost cycle. As a result the bottom freezer was frosted up and the refrigerator was not working properly. Yes the repairs are cheaper than a new refrigerator, but I am still disappointed. This was not a cheap unit. I have had Amana appliances in the past and was pleased with them which is why I purchased this refrigerator. The model number of my refrigerator is ABB1924WEW1 with a serial number of K11438301.
Published: March 14, 2015
Mary of Brodhead, WI
Source: consumeraffairs.com

After moving in to a new home and seeing a brand new stove installed, I was
After moving in to a new home and seeing a brand new stove installed, I was excited to get cooking. I noticed that the stove grates were bent from the middle (the grates are long and the front burner and back burner are connected on the same grate). I didnt think this would be an issue because maybe the pans/pots I use would be heavy enough to compress the grates down. I was wrong to think that and the pots/pans will slide when put on the grates because of how they are angled. I have spilled a full pan of oil (luckily not heated to a dangerous temp yet) when the pan was placed squarely in the middle of the burner and it just slid forward and off the stove top.Amana was called to try and get replacements for the brand new appliance but they told us that the bend in the grates is on purpose and they will not be fixing the danger their appliance puts us in. I now can only use the back burners (one of which is very small) or I run the risk of hurting myself with hot falling pots and pans. They are confident this is normal and are fine with the dangers. Do not buy from Amana as they will sell you a dangerous product.
Published: August 26, 2020
DEMETRIOS of Barrington, NJ
Source: consumeraffairs.com

We have used this microwave oven for more than 14 years and still works. It
We have used this microwave oven for more than 14 years and still works. It is not very powerful like the new models, but it does the job for us. It is very easy to operate and clean. It is big enough but very heavy.
Published: January 27, 2017
Edgard of Ukiah, California
Source: consumeraffairs.com

My Amana bottom freezer refrigerator, which is about 6 years old, broke dow
My Amana bottom freezer refrigerator, which is about 6 years old, broke down in November 2011. The circuit board was the reason as advised by the service man. I declined the offer of a 3-year warranty and agreed to pay for a new circuit board--about $350 if not more. I planned on changing the fridge in any case so I agreed to pay. This April, five months had gone by and the freezer is all iced up. The upper section of the fridge is not blowing in cool air so I called the service people again. The service man opens the freezer, takes away the back panel, uses the blow dryer, opens the back area and tells me its the circuit board again.A new circuit board in 5 months at a cost of 1,200 shekels? No way! How does a reputable company like Amana supply circuit boards that last for only 5 months? Something was very wrong. I asked the service manager over the telephone to leave the old circuit board and I would send it to Amana to see if it is an authentic Amana spare part or some phony Chinese part that breaks down every 6 months. The service man told me to buy warranty. I asked him if he was an insurance sales man or a refrigerator repair man. It seems that they are big on selling warranties because all spare parts are fakes, faulty or simply of bad quality.Anyhow, I got very angry and said there is no chance that I will pay another $350-$400 for another circuit board, when in another 6 months, I will have to change it again. But because I have warranty, then I will get it for free. Still, it doesnt solve the problem of the circuit board failing every 6 months-- bad quality, made in China. Then, I got my circuit board for free. The service man took the old board away, with the unmarked box and left as fast as he could--suspicious. I can almost say for sure that the circuit board placed inside the fridge is not an original spare part and that seems to be the way the service people work here in Israel. I will let you all know in another 6 months. But Amana is no longer a choice of mine. I think I will buy Smeg. My stove and dishwasher are, so far, problem free.Amana is a big disappointment. This customer complaint should have a Facebook page. You would probably reach a lot more people faster and maybe then would these big corporations think twice about selling their faulty, low-quality appliances.
Published: April 29, 2012
Annick of 38860, OTHER
Source: consumeraffairs.com

We bought and set up the Amana ART316TFDW in our house in October 2017. It
We bought and set up the Amana ART316TFDW in our house in October 2017. It came with a one year limited parts warranty and no option for a 3 year extended warranty. In August 2019, less than two years after purchase, the refrigerator repairman said it was leaking Freon and would be expensive to fix. He recommended buying a new fridge. Thats about the time we lost our cool too.
Published: August 11, 2019
Meredith of Ottawa, Canada
Source: consumeraffairs.com

I purchased an Amana HVAC system and in a little over a year- in the middle
I purchased an Amana HVAC system and in a little over a year- in the middle of summer it has broke 3 times. We have gone without an AC in Texas for 12 days. I contacted their corporate office and they were no help. I also contacted the distributor and they put me in contact with the regional tech and he told me I needed to be willing to spend some money to try to find the problem. This is unacceptable in my opinion. I am very frustrated and would never recommend this brand.
Published: September 14, 2020
Jackie of Waco, TX
Source: consumeraffairs.com

I bought my Amana bottom freezer refrigerator (Model # ABB 1924 WEWO) in Au
I bought my Amana bottom freezer refrigerator (Model # ABB 1924 WEWO) in August of 2010 for over $1100. By July 2012, it was leaking from the freezer. A thick layer of ice had collected under the freezer baskets and periodically defrosted and leaked. The Amana complaint department merely said that the refrigerator was out of warranty and offered to sell me a warranty for several hundred dollars. I refused the warranty and called a repairman who cost me $114. He said that the problem was a factory defect. The workers at the factory had plugged up the drain with a type of grommet called a duck bill. This kept the water from draining and caused the freezing. Clearly this was a factory defect, the result of incompetent workmanship and careless quality control. Of course, quality and Amana have become a contradiction in terms. I will never buy an Amana product, and I warn every other consumer to beware of Amana. In my experience, at the very least, this product is defective, and the company refuses to accept responsibility for the inferiority of its products.
Published: December 14, 2012
Rosette of Milford, CT
Source: consumeraffairs.com

We inherited an Amana refrigerator which was about 10 years old. Per the pr
We inherited an Amana refrigerator which was about 10 years old. Per the previous owner, it’s been worked on before since warranty companies refuse to replace an item regardless of repair cost. Our compressor went out. 900+ dollars to repair. I’ve never had a such issues with a refrigerator but I also usually buy Kenmore or Maytag. Also the ice maker doesn’t work regularly but we can’t get that looked at until the compressor issue is resolved. Our last refrigerator, a kenmore, lasted 26 years with no problems.
Published: July 25, 2020
Jack of Henderson, NV
Source: consumeraffairs.com

On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # AB
On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # ABL192ZFES, Serial # 10379497JX, was not cooling properly, I phoned Trail Appliance where I purchased the fridge. They gave me the number of W3 solutions, a contract service company at 1-866-913-1350, and I was given the Extended Warranty Order # G09264, claim # 95199095. The freezer was working fine at this time. A week later, a technician came and told me he needed to order parts to correct the problem.On Nov 7, 2011, a technician came and told me that he would replace the compressor and relay and that the fridge would work fine for many years to come. On Nov 8, 2011, I awoke to find my fridge and freezer not working at all and all the food in the freezer melted. I phoned the technician all day and left messages, on his answering machine, but there was no reply. On Nov 9, 2011 at 10am, I phoned W3 solutions at 1-866-913-1350 and let them know what was happening. The representative then issued a new work order and told me it would be10 days before anyone got back to me. I lost around $200 worth of food and phoned Trail Appliance to complain and try to recover the cost of the food I lost. They told me they could not cover the food cost and I should contact W3 Solutions. I am now without a fridge and not scheduled for an appointment with a technician until Nov 16, 2011.I stayed home all day on Tuesday Nov 15, 2011 but there was no phone call. On Wednesday Nov 16, 2011, at 11 am, I received a phone call from the technician. He told me he had been on a vacation to Hawaii for a week and had received a dispatch for service on my fridge the day before. He told me that the brand new compressor that he had installed on Nov 7, had completely seized up, and he would have to order a new one. I asked him how long that would take and he replied a few daysI am living on canned food at the moment, being without a working fridge or freezer. I made this clear to the technician and he said that this was the best he could do. Its not good enough!It is now 2 months since I initiated the service call and have struggled without a working fridge. There seems to be no accountability for the technicians doing the work, since the technician who installed the compressor and relay would not return my calls. If there is a problem after a technician leaves, the only option is to phone W3 Solutions to book another appointment with a technician to start the process all over again. Then if a technician has to order parts, you wait for the parts to come by snail mail to the technician and service can take months. It would seem that they are trying hard to wear the customer down so as to purchase a new appliance, and skip the service calls. This is ridiculous and I am not happy with Trail Appliance, Whirlpool or W3 Solutions who do contract service for Whirlpool. Its unacceptable!
Published: November 22, 2011
Jeff of Calgary, AB
Source: consumeraffairs.com

Purchased a Washer and Dryer from the NEX online back May. The dryer had is
Purchased a Washer and Dryer from the NEX online back May. The dryer had issues of turning itself off. It would stay on unless someone opened the door or turned it off. I thought it was the times and purchase another one for $83. Now the dryer has stopped working all together, no wonder this brand has cheap prices. BEWARE. Do NOT purchase Amana products!
Published: August 8, 2018
Alphonso of Virginia Beach, MD
Source: consumeraffairs.com

Amana washing machine model NTW465OYQ. We bought this Amana washing machine
Amana washing machine model NTW465OYQ. We bought this Amana washing machine after losing our shore house in hurricane Sandy. It is only 2 years old and is rarely used since it is in a vacation home. The machine already needs a new control board since the cycles do not advance. It will wash over and over forever and never advance to rinse or spin, even when the dial is turned manually. Between the repair call and the cost for the new control panel, the total to fix it is more than we paid for it. The customer service representatives stated it doesnt matter that you rarely use it, if it is over 2 years old there is nothing we can do for you. Will NEVER buy an Amana again!!
Published: November 9, 2016
Denise of Ship Bottom, NJ
Source: consumeraffairs.com

I purchased my refrigerator 4 years ago. Today, (bottom) freezer quit. I ca
I purchased my refrigerator 4 years ago. Today, (bottom) freezer quit. I called the original store for info; 4 years old so it’s out of warranty. I called another service company - more than the first. I sought Amana online and called toll free. They confirmed there is nothing they can do due to past 1 year warranty. I called my friend who bought the same fridge; she had the same problem and invested much money into fridge, which never worked correctly. I then found many customers online having the same problem at 4 years; compressor quits! This should not be with a new fridge. I called the Amana toll free number back and asked to speak to a manager. I spoke with Sherri, ID# **. After putting me on hold, she advised she would sell me an extended warranty for $392.39 to fix the freezer! This should not be; I told her I should pursue a class action suit as many customers have had the same complaint.
Published: October 31, 2012
Donna of Williamsville, NY
Source: consumeraffairs.com

This is the worst washing machine I have ever owned. We bought it in May of
This is the worst washing machine I have ever owned. We bought it in May of 2014 and to my dismay found that it did not fill on the rinse cycle. My clothes always had soap residue left on them. I read the manuals carefully and it did indicate that when manually adding softener, to let the rinse tub fill. It never did. We called the repairman who re-calibrated it, so supposedly it would work properly. He no sooner left when the red lock lid button started blinking. It was off-cycle again. It still does not fill. I have to go to another rinse drain cycle to rinse my clothes. My advice to anyone...DO NOT BUY AN AMANA WASHER, THEY ARE JUNK!!!
Published: January 15, 2015
Carmen of Las Vegas, NV
Source: consumeraffairs.com

In late 2017 we purchased an Amana Electric stove top, oven and dishwasher,
In late 2017 we purchased an Amana Electric stove top, oven and dishwasher, a Whirlpool vent hood and a garbage disposal. To date (3-1-2019) the only thing that has worked properly is the garbage disposal. These were not top of the line, but were not bottom end either. The dishwasher never worked and the motor had to be replaced right after it was installed. The stove top had a burner that didnt work, and the burners wobble. The oven also never worked correctly, and they had to replace the sensor, element and core shortly after it was installed. Now just a little over a year later the vent hood motor is having problems, you turn it on and the speed goes up and down by itself. I called the customer experience line, and of course since it is just now out of warranty they will not do anything about it. We bought, and had all of the appliances installed from a reputable dealer who has been in business many years, and we were happy with their service, but I will never buy Amana or Whirlpool again. Also a word of caution to anyone who has young children, the Amana electric oven has a dangerous design flaw. The air in the oven circulates and blows hot air out the vent at the bottom. If any young children were to touch this it would burn their fingers. It is a shame that Amana/Whirlpool obviously has no quality control and uses shoddy parts. Luckily for us we purchased an independent warranty plan for the stove top, oven, and dishwasher, as Im quite sure Whirlpool warranty would be as lousy as their products.
Published: March 4, 2019
G. of Bethany, OK
Source: consumeraffairs.com

We bought an Amana washer and dryer set 3 years ago, the washer wont advanc
We bought an Amana washer and dryer set 3 years ago, the washer wont advance to rinse/spin and sometimes wont unlock unless the unit is unplugged. The dryer is also failing, before the washer started having issues the dryer stopped working efficiently and has to be run for 120 minutes to get clothes dry. Im dissatisfied and disappointed!
Published: December 2, 2016
Lori of Troy, NH
Source: consumeraffairs.com

In July or 2015 I purchased a side by side ref from a small dealership. The
In July or 2015 I purchased a side by side ref from a small dealership. The ref was delivered 1st part of Aug. Called dealer a few days later stating ref was not working properly - wasnt making enough ice and cubes were small. Dealer came out and adjusted ice maker. Called back few days later requesting my money back. Still having issues with ice maker and ref was sweating and dripping moisture on panel between ref and freezer. He came out again said a cardboard panel had to be replaced in back of ref. Also stated getting my money back was not an option as he was not going to be stuck with a used ref.When he returned with cardboard panel he found out that they had sent wrong replacement part. After that he would no longer come out and refused to take my calls. So I began calling Amana direct. I first asked for my money back since the ref was less than 30 days old when I started having trouble. I was told that my warranty only covered repair or replacement. They arranged for a repairman to come out.In Sept. the ref was deemed unrepairable and a replacement was ordered and arrived Oct. 8. Within a week or so I was again calling Amana. This ref was not cooling properly. Ice was forming on inside wall of freezer and ref compartment was too warm. To keep this from going on forever let me say 2 repair companies and at least 8 repair trips later this 4 month old ref is still not working. One person from Amana suggested that I just keep my food in another ref. All the other representatives sympathized with me and called to schedule a repair appt. All I can say is that this ref is poorly designed and Amana Makes JUNK. I will never buy another Amana product and I am sorry I paid cash for this one.
Published: February 26, 2016
Rosemary of Havre De Grace, MD
Source: consumeraffairs.com

When I bought the stove I thought I would try the glass top (cant remember
When I bought the stove I thought I would try the glass top (cant remember what they are called). I was never told that I could not can (preserves) on this stove. I only had the stove for less than a month when I asked if I could bring it back for this reason that I cant put weight like a canner on top of this stove. The store where I purchased said NO. Well, ok what do ya do? When I turned the self cleaning cycle on it took a long time and when it was finished it left big brown spots on top of the oven door, like it had gotten too hot and burned it. And you can see it when door is closed.The double glass window on the oven door broke the seal and moisture and stains are in between glass. Cant clean it. Unless you take the door off and take it apart it. The oven light only lasted about 3 months. It wont work at all. Overall I hate this stove, I thought it would be easy to clean on the top, that too is a job. I paid quite a bit of money for this stove. The sales people need to inform you how this stove functions. I would have bought a different stove from them if they would have told me.
Published: February 15, 2017
sherri of Salt Lake City, UT
Source: consumeraffairs.com

I purchased this Amana washer in March 23, 2015. In February 27, 2016, this
I purchased this Amana washer in March 23, 2015. In February 27, 2016, this problem occurred: I turn on the washer, but as soon as the wash fill ups with water, it does not move to wash and it does not lock to start the wash cycle. The water drains and then I have to start the wash all over again. So I thought it was the lid switch, and my solution was to push down on the lid hard enough until I heard a click sound. This worked for several months. Another problem occurred on August 12, 2016: my load would complete the cycle, but when I open the lid, I clearly see that the clothes are soaked so this means that during the drain/spin cycle, the speed was too slow to fully squeeze out all of the water from the clothes. So my next solution was to start the drain/spin cycle only, but again. With all these problems that keep coming up, we decided to use our warranty, so we called in to have the washer repaired.We called HHGregg to repair the washer, and we gave all the detailed information as to the problems and the possible fixes to it. Their representatives solution was to replace the washer because they deemed the necessary repairs to the washer as costing more than the value of the washer. Well, we were shocked, because this washer is only 18 months old, so how could its value decrease so quickly in under 2 years? I researched and found that the drain/spin and lid switch is a very common problem with Amana washers. So we understood that we got what we paid for. So back to the washer replacement with HHGregg. They shipped us a new washer for around the same price of our old purchase.Again, we purchased the first washer in March (we got a St. Patricks Day Sale Price), and now were getting this new washer that is smaller and still is an Amana. HHGregg refuses to repair it, they would rather give us a washer that is smaller in capacity and would most likely last for a year but no more than 2 yrs. In a nutshell, we were screwed over by HHGregg, because they saved on repair costs, and gave us a washer of lesser value than what we originally started with. Oh ya, we had to pay on taxes, obviously, so they profited from that too. AMANA WASHERS ARE TERRIBLE!!! Save your money and purchase a more reliable washer!!!
Published: October 8, 2016
Jonita of Mount Holly, NC
Source: consumeraffairs.com

The Amana unit came with a ten year warranty and the condensing coil starte
The Amana unit came with a ten year warranty and the condensing coil started leaking after 5 years. It was replaced at no cost to me as far as parts and labor.. It is now 7 years old with no other problems and we have been very pleased.
Published: June 18, 2020
Robert of Mobile, AL
Source: consumeraffairs.com

Three of my Amana appliances are not working. The Amana washer is 4.5 years
Three of my Amana appliances are not working. The Amana washer is 4.5 years old, the Amana oven and dishwasher are 6 years old. I understand that appliances break down but three so soon and at the same time????? Shame on Amana. Do not buy Amana products! I just paid $170 for a diagnostic evaluation to tell me that the repairs will cost me over $750. The issues I have with all three are common with other customer issues, yet the company does not issue recalls. I bought the stackable washer & dryer. If I end up needing a new washer, I dont know if I will be able to get one that will properly fit under the Amana dryer. I will never ever buy an Amana product again. Their products are defective and they do not care about customer service.
Published: December 7, 2013
Melissa of Guilford, CT
Source: consumeraffairs.com

I bought a house last year that came with new a new Amana washing machine a
I bought a house last year that came with new a new Amana washing machine and new Amana dryer (matching set). They are both junk, this is the worst brand you can buy. The washing machine is the worst, my clothes come out dirtier than they were before running the wash. The technology also does not allow you to start running the water before putting the clothes in, which is a design issue and it may contribute to the reason the clothes do not get clean. The other problem, which is huge, it puts holes in new clothes and linens, without fail. All of my stuff is coming out with holes. I am going to put negative reviews out everywhere I can to warn people not to buy these junky products.
Published: January 12, 2020
Rebecca of Saint Paul, MN
Source: consumeraffairs.com

I purchased the dryer and it STINKS! They will come out to look at it, but
I purchased the dryer and it STINKS! They will come out to look at it, but saying there could be an $88 charge. Im already LESS than impressed with Amana and now they want to charge me MORE money. This is a horrible experience. I would recommend everyone looking to buy elsewhere as Amana does not stand behind their products and their products are crap.
Published: April 1, 2019
Amanda of Charlotte, NC
Source: consumeraffairs.com

I bought a Amana electric stove 4 years ago. Im extremely picky with my stu
I bought a Amana electric stove 4 years ago. Im extremely picky with my stuff so I just now decided to clean the oven. I ran the self cleaning mode on the stove twice even and the oven looks terrible. Honestly it looks worse than it did before I cleaned it. The bottom of the stove looks like its a real old stove. So disappointing, never again will I buy from this brand!
Published: July 13, 2016
Debra of Johnston City, IL
Source: consumeraffairs.com

A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dry
A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dryer) from Home Depot. As we were renovating our home, we continued to use our old appliances until our new laundry room was completed. The new washer and dryer stayed in a spare room, in its original packaging. This past weekend (July 5,2014), we hooked up our brand new, high eff. washer and dryer, only to find the dryer didnt work properly. It would go on for a few seconds, was really noisy and then stop, and repeat again. We called in an appliance repairman. He stated that the motor was faulty and would have to be replaced. $150 for the motor and $150 for the labor. I called Whirlpool (Amana), who said they would pay to have someone check it but that was it. Obviously, it wasnt checked properly at the factory in the first place, because if the motor was blown before we even used it, what kind of shoddy workmanship is going on. Im sure this doesnt happen often, but when it very obviously hasnt been used at all (as our repairman stated). Why could they not send out their own serviceman to affirm this and then, at the very least, give us a new motor while we would pay for the service call. I dont think we will ever buy Amana/whirlpool ever again. Very shoddy company.
Published: July 16, 2014
margot of Wpg, MB
Source: consumeraffairs.com

In 2002 bought Amana Distinctions top load washer and electric dryer. They
In 2002 bought Amana Distinctions top load washer and electric dryer. They worked great for 11 years with zero problems. The dryer still works. The washer died because when I started hearing a strange noise a couple of weeks ago, I didnt do anything about it and kept using the machine. Then during a load it started smoking. Turned out a bearing or gear or something went bad and the belt got out of alignment and running like this killed the transmission. I really wish I had called the repair person when I first heard the noise because the repair is too expensive to justify. I have really loved the no frills controls, stainless steel wash tub, and extra-large capacity. So disappointed. :(
Published: October 8, 2013
Aimee of Conway, AR
Source: consumeraffairs.com

I currently own an Amana French door refrigerator, stove, microwave and dis
I currently own an Amana French door refrigerator, stove, microwave and dishwasher. I have had these products for a little over a year and the warranty on these products is a year. Recently, my Amana dishwasher model # ADB1500AWS3 panel went out. I have used this product about 20 times. I contacted Amana customer service and they said that even though the warranty expired, they would cover the part and I would have to pay for service and labor. With that understanding, I arranged service on the dishwasher. The repair guy replaced the part for $150.00 and I got a total bill for $243.00 for service, labor, and part. I contacted Amana to ask them what the next step was to get reimbursed for the $150.00. Well long story short, Amana backed out of their word and said that they were not going to cover the part now, even though a supervisor orally agreed to cover the cost of the part. I lost a lot of trust and respect for Amana and their products today. I will never purchase another Amana product again.
Published: October 4, 2011
Grant of Mandan, ND
Source: consumeraffairs.com

We purchased an Amana side-by-side refrigerator-freezer seven years ago wit
We purchased an Amana side-by-side refrigerator-freezer seven years ago with an integrated water and ice dispenser. Several months ago, I woke up at night to the sound of running water. When I reached the kitchen, I saw that the appliances LCD had burned out and water was flowing from the water dispenser. A design defect allows the switch that controls the water to open when the control panel fails. Our home has inch hardwood floors in the kitchen and adjoining living room and dining room. Unfortunately, the floor boards with the standing water bowed; Where the water had gathered in the dining room, the water seeped into the boards and required replacement. The entire floor had to be refinished, stained, and sealed.
Published: July 31, 2011
Steve of Pleasanton, CA
Source: consumeraffairs.com

In late 2001 or 2002, I purchased a drop-in electric Amana Kitchen Range, m
In late 2001 or 2002, I purchased a drop-in electric Amana Kitchen Range, model #ARTSC865OE. The touch pad control panel was replaced twice by the merchant where I purchased it. On the third occurrence, he suggested that I deal directly with Amana for another replacement. I used a local repair shop that replaced the panel again at my expense. Part of the local knowledge repair was to put insulation behind the front panel with the control panel and knobs to keep heat away. In addition, the high temperature crystals on the knob panel continue to break off. One repair call to replace them cost me $75 and now 2 more are broken. I assume the heat makes them brittle. Now, the top broiler element is not heating. Since this is Labor Day, were out tomorrow to replace the stove and matching microwave. It wont be Amana, Maytag etc. Also the local small business retailer that sold this to us has lost our recent appliance purchases of over $5,000.
Published: September 4, 2011
Leonard of Rocky Mount, NC
Source: consumeraffairs.com

This refrigerator cost me around $400 over 25 years ago and is still going
This refrigerator cost me around $400 over 25 years ago and is still going strong. I've broken several pieces to it and it still is kicking. I can't get this fridge to quit! It's as cold as ever and keeps everything great.
Published: September 2, 2019
Sharlet of Mentor, OH
Source: consumeraffairs.com

It does its job. Its easy to clean the removable filter. Rarely does it lea
It does its job. Its easy to clean the removable filter. Rarely does it leave any residue, scrubs the dishes well. It takes tabs or powder cleaners. Easy to use, has few buttons to use, good machine!
Published: February 14, 2021
Victoria of Great Falls, MT
Source: consumeraffairs.com

Machine is a disappointment. It does not fill all the way up with water. Yo
Machine is a disappointment. It does not fill all the way up with water. You must put on deep wash just to do a medium load. Also, you cannot open it to fix it when during the spin cycle it gets off balance. You must turn the machine off and start over again.
Published: May 16, 2020
Kathleen of Smyrna, GA
Source: consumeraffairs.com

If you must buy an Amana product, get an extended warranty and keep extendi
If you must buy an Amana product, get an extended warranty and keep extending it for as long as you can. Unlike the folks who make these Amana products, the Assurant Solutions service protection people are a standup group. Its clear from just a little research that this product (Amana ACS3350AS) had design and manufacturing flaws from the start, including oven and broiler igniters that dont last more than a couple of years. Unsafe overheating of exterior oven surfaces. A poorly placed computer control unit that overheats with the rest of the oven. Since they stopped making the computer, less than six years after we purchased the thing, its dead. Amana argues that the California state obligation that parts be made for seven years does not apply in this case. They consider it seven years from the date of manufacture and not purchase or it seems like they are saying we didnt buy it when we bought it. Run from these people if you have a choice. The warranty company (Assurant) is paying $720.00 for the oven we spent $1,000.00 in 2006. I believe I spent $200.00 on extended warranty until 2014. No money on five repair visits. You do the math. Please keep in mind this is the same corporation that owns Whirlpool, Amana, Jenn-Air, KitchenAid, Consul, Brastemp, Bauknecht and Gladiator. Collecting brands, not customers. Consider the service youll get.
Published: April 3, 2013
M of Santa Monica, CA
Source: consumeraffairs.com

Amana is a pretty good washing machine. It has a lot more features to it. I
Amana is a pretty good washing machine. It has a lot more features to it. It gets the job done. Clothes are pretty clean and they really last long. I havent had any issues with it so far. I love the price of it very affordable.
Published: May 19, 2020
Demetria of Fort Wayne, IN
Source: consumeraffairs.com

I have had several gas stoves, ovens and this one seems to work perfect for
I have had several gas stoves, ovens and this one seems to work perfect for me it doesnt have a bunch of bells and whistles its a plain Jane and I love it. If youre wanting something to cook with that evenly Cooks this is what you would want to buy Amanda is a good Appliance Ive had whirlpools, Frigidaire, GE, LG, Samsung but this is really good for just plain cooking.
Published: November 19, 2021
Tammy of Spottsville, KY
Source: consumeraffairs.com

I have Amana Washer in my apartment. When I first used it I noticed my clot
I have Amana Washer in my apartment. When I first used it I noticed my clothes werent clean so I did some research to make sure I was using the right detergent. I was using the right detergent. No water ever entered the washer. It only sprinkled the clothes with water. I had to rewash the clothes by hand to get them clean. This has gone on over a year. Management claim that they called a licensed Amana dealer. I took pictures and sent them to Amana and to the apartment managers. The apartment managers have even came out and have been aware of the machine not working. We had an outage in December and the machine now makes a terrible noise. So the guy that cleans the yard came and unplugged it. After a year of not working properly and never being fixed and now they want me to replace machine that was already damaged. The guy that works here claims he cant remember it not working. This guy stood there and actually lied. If you look at the pictures there is very little water. You have to have water to wash clothes. These were taken in January 2015.
Published: December 2, 2015
Paula of Airway Heights, WA
Source: consumeraffairs.com

When there were manual controls, you could set a machine to do what you wan
When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.
Published: June 15, 2017
Jody of Newmarket, OH
Source: consumeraffairs.com

I have been using this dishwasher for about 2 months. My last 2 were the mo
I have been using this dishwasher for about 2 months. My last 2 were the more expensive stainless steel tub type...they were 4x the price and lasted less than 3 yrs each, so we decided to go with a less expensive dishwasher. I am happy with the decision so far. The soap works just fine in this one, but in my last one I had to alter the soap and add borax...this cleans with the regular stuff quite well.
Published: August 15, 2019
TurboCharger
Source: bestbuy.com

I have an Amana Radarange microwave (model AMC5101AAW). I am very happy wit
I have an Amana Radarange microwave (model AMC5101AAW). I am very happy with the overall ease of use. However, I noticed lately that the inside top had a few bubbles forming. The other day when I was wiping it clean almost, the whole white paint on top of the inside peeled off. The bottom and sides are fine. I just dont like the idea of the possibility of flakes of paint coming off in the food - or more of the paint peeling off the sides. What are the possibilities of something else happening with no paint covering the metal? I have young grandchildren and dont want something happening with them because of the paint peeling. I dont know what can be done because of this. I believe I had paid about $150 or $175 for it. I would like an answer about what to do with it. Thank you.
Published: September 6, 2012
Carol of Markesan, WI
Source: consumeraffairs.com

I have an Amana refrigerator that is less than 1 year old. It makes a very
I have an Amana refrigerator that is less than 1 year old. It makes a very loud chattering noise. I have been trying to get it serviced since Jan 31. There is no certified service in Clatsop County. After 3 months of phone calls with Amana They told me to find my own. I finally called Sears and a tech came out. Now I have to pay all the costs and wait to be reimbursed. Horrible customer service.
Published: April 28, 2018
Judi of Astoria, OR
Source: consumeraffairs.com

Brand new oven/range had one burner that didnt work. Called for a service c
Brand new oven/range had one burner that didnt work. Called for a service call that was supposed to be sent out today and got a call an hour before they were supposed to arrive saying there was an error in the way the zip code was put in and that they dont actually service the area where Im located. Now Im trying to reschedule yet another service call.
Published: September 21, 2017
Eric of Lakeshore, FL
Source: consumeraffairs.com

My wife and I bought this Amana washing machine & dryer as a set from B
My wife and I bought this Amana washing machine & dryer as a set from Best Buy in Green Bay, Wisconsin, little over two years ago as a Christmas present from me & Linda, to myself & Linda. Just last week (2/9/2016), the wife was doing some laundry. When she closed the door it wouldnt lock, so the machine couldnt start its washing cycle. She asked me to come down. I looked at it, unplugged it, and waited a few minutes, thinking that it would reset itself. I plugged it back in and had the same issue. I turned the dial and there was a huge light, followed by the tell-tale noise of electrical components arching. Then there was a flash of light (from the back of the control panel, followed by a cute little mushroom cloud). I called Best Buy and informed them of what had happened. They said that there wasnt much they could do then transferred me to the customer service manager. She gave me the customer service number to Amana. Upon calling them, I had the feeling like I was bothering them (cold shoulder routine). Like the other complainant stated, Amana has been around for years, figured it was a solid, dependable product. Obviously, it isnt - quantity, not any quality anymore!!! After what seemed like an hour had passed, I finally hung up. Totally disgusted & frustrated with my experience. We both feel like we have been duped. My advice, DO NOT BUY ANY AMANA PRODUCT WHATSOEVER!!! Thanks Amana for nothing. I will not recommend your product to ANYONE!!! Pull your heads out of your **!!! Mr. & Mrs. pissed off in the beautiful far Northwoods of Wisconsin.
Published: February 18, 2016
Christopher of Amberg, WI
Source: consumeraffairs.com

I bought this refrigerator 35 years ago and it has been reliable and hasnt
I bought this refrigerator 35 years ago and it has been reliable and hasnt given me any problems to date... The ice cubes still come out (crush or whole). It has a huge freezer capacity. The only thing needing changed is the water filter.
Published: August 31, 2019
Marcia of Santee, California
Source: consumeraffairs.com

This is a perfect item nothing but great results and service from Best Buy
This is a perfect item nothing but great results and service from Best Buy team during this time and crisis crap. Thanks again
Published: July 25, 2020
Jhall1989
Source: bestbuy.com

My elderly parents purchased a new clothes washer in January and now in May
My elderly parents purchased a new clothes washer in January and now in May it has flooded their laundry room. Because it is under warranty their plumber said they had to call manufacturer. Amana said it would be 4 days before they could get anyone out and it is still leaking water and my mom uses a walker. Ive called emailed and have been on hold for more than 1/2 hour - no one cares.
Published: May 31, 2019
Nancy of Brighton, MI
Source: consumeraffairs.com

I purchased a stove/oven a few years ago. I hardly ever use it and the issu
I purchased a stove/oven a few years ago. I hardly ever use it and the issue is the grates on top of the burner that you place your pots/pans on melted horrible. IT IS A STOVE...Flame comes out of the burner ..You cook on it..Seriously..it melts the burner???? The entire finish burnt off the burners. I would never buy another product from them..A stove top that melts. NOT ACCEPTABLE.
Published: December 27, 2020
Lee of Philadelphia, PA
Source: consumeraffairs.com

Bought an electric dryer, model #NED4655EW on 11/22/18. It was delivered on
Bought an electric dryer, model #NED4655EW on 11/22/18. It was delivered on 11/27/18. Used it on 11/28/18. Went to use it on 12/4/18 and it wouldnt dry. Called company and they stated it was past the 48 hr window for return and they would have to send a technician out to service it. I stated to them that I had used it only once and it should fall under the lemon law. Will never purchase another Amana product. Brand new but already needing service after one week. So everyone please know that Amana sells junk!!!
Published: December 9, 2018
Freda of Akron, OH
Source: consumeraffairs.com

Front left burner is not working properly. Only outside rings of coil are h
Front left burner is not working properly. Only outside rings of coil are heating up. Took forever to boil but never came to a rolling boil. My pasta was a big pile of mush. Worst stove I have ever owned!
Published: May 4, 2019
Caren of Capreol, ON
Source: consumeraffairs.com

Installed Amana in new home in 2013 and have had to replace air handler twi
Installed Amana in new home in 2013 and have had to replace air handler twice, so I am on my third in six years. Warranty fortunately covered leak in coil twice, but the labor has cost me thousands of dollars. Since the handler is obviously a defect by Amana- I wrote a nice letter asking for some relief on the labor explaining the situation. Never heard back and obviously they dont care-even if they told me no. I rarely write reviews, theyre lucky to get one star. Would look seriously at another company.
Published: October 29, 2019
Ancientcane of Saint Augustine, FL
Source: consumeraffairs.com

Ice maker has had to be repaired twice. Now we just dont use it. Food keeps
Ice maker has had to be repaired twice. Now we just dont use it. Food keeps falling down behind shelves in the gap behind the shelves. Door does not stay open wide enough.
Published: November 23, 2017
Janet of Fort Mohave, AZ
Source: consumeraffairs.com

We bought our Amana side by side in 1980 when we moved to our new house. I
We bought our Amana side by side in 1980 when we moved to our new house. I believe it is a 24.5 cubic feet. Durability...it is still working excellently and thats a sign of quality. Thats 30 years and still kicking. We never had any repair on it nor have any problem with the cooling system. The only one that gave up was the drinking water line after 15 years of drinking service to my family. Service that I have done was annually clean and vacuum the accumulated dust at the bottom of the refrigerator including clean the drain pan. Thats it. If I need to replace this old workhorse in my kitchen Ill purchase another Amana refrigerator. I shared our experience with our friends around and some of them bought this brand.
Published: August 2, 2020
Nony of Virginia Beach, VA
Source: consumeraffairs.com

I just bought a Amana top loader washer a few weeks. So far it is doing a g
I just bought a Amana top loader washer a few weeks. So far it is doing a great job. Two years ago I spent over $2000.00 on a Maytag Bravos washer and dryer. After two years the washer started to sound like a jetliner taking off. I called Maytag and it would cost over $400.00 to repair. I did a lot of research on this and found that most the washer do this. I think Maytag should do a recall on them due to a default in the design of the washer. Until then I will stick with the Amana which is made by the same company. How funny.
Published: June 17, 2017
Ronald of Modesto, CA
Source: consumeraffairs.com

My less than 2-year-old, Amana, built-in microwave, model amc2206bas has cr
My less than 2-year-old, Amana, built-in microwave, model amc2206bas has cracking and peeling ceiling paint. I called customer service and was told there is nothing they can do as it is outside the 1-year service. I am very angry that this defective product can be dumped on consumers. I intend to contact my State Attorney General to see if anything can be done.
Published: March 28, 2013
Linda of Wv, wv
Source: consumeraffairs.com

I am having Amana gas oven serviced for the second time in a little over 2
I am having Amana gas oven serviced for the second time in a little over 2 years since purchase. The first time the ignitor had to be replaced. I am having the same issue but have to pay $200 to repair because first ignitor was replaced over a year ago. Do not buy this garbage appliance!!!
Published: April 2, 2021
Mark of Hewitt, NJ
Source: consumeraffairs.com

The washer and dryer are a nice size, nice colors. However not a whole lot
The washer and dryer are a nice size, nice colors. However not a whole lot detail on the door locks which is nice but afraid to open it if I need to add softener. Also I would like it to be a little more quietly.
Published: February 8, 2017
Karla of El Reno, OK
Source: consumeraffairs.com

I purchased an Amana Washer on 2/13/2015 from a dealer in appliances here i
I purchased an Amana Washer on 2/13/2015 from a dealer in appliances here in Oldsmar, FL. I bought this Washer and Dryer due to the fact these items were Made in America. The paint on inside of the top lid of the washer is chipping off, peeling off, etc. and some of these flakes of paint drop into the washer on my clothes and only will only get worse with time. I called Amana and since I did not like what the sales rep said I asked for a supervisor which stated to me that he could not help me to replace the top piece of the washer. He could only send me a bottle of touch up paint. This guy also needs to send me a large brush with a quart of paint! This washer is only a little over 3 years old and should not be peeling like it is. Not like a bunch of people use this washer as it is being used by 2 adults. No abuse or rough treatment on this appliance. Lousy paint job! Where was the inspector for the painting of this washer? Not doing his job most likely because if he had done a half-way decent inspection he would have noticed the bad paint job. The sample bottle would not cover the areas without paint. I cannot believe that this was made in America as some 3rd world country would do a much better paint job. Dryer is OK but washer a mess. I will never buy a Made in America washer or dryer again. The foreign appliances will be on my list to purchase from now on especially since these manufacturers in the US make these defective items and charge you many dollars for junk. Never will recommend Amana to anyone for anything as they do not stand behind their work.
Published: June 6, 2018
Jean of Palm Harbor, FL
Source: consumeraffairs.com

My three-year old bottom freezer fridges coil was warm so I lost food worth
My three-year old bottom freezer fridges coil was warm so I lost food worth $300. I was told that the repair fee is $387. There goes my week of work. Thanks, Amana. I truly regret purchasing from you.
Published: October 16, 2011
Kevin of Keep Your Junk Mail, NJ
Source: consumeraffairs.com

I just had to replace the controller board in my Amana French Door Refriger
I just had to replace the controller board in my Amana French Door Refrigerator, which is just 2 1/2 years old. The cost was $300. I had a Kenmore before this that lasted over 20 years. Im extremely unhappy. I would never buy an Amana product again.
Published: October 20, 2011
Phyllis of Bensalem, PA
Source: consumeraffairs.com

I used to work for Raytheon and have used Amana products for years with gre
I used to work for Raytheon and have used Amana products for years with great success... Last Amana fridge was bought in 1995... had to replace this year so I now have a new Amana fridge and I only use Amana microwaves. Same good quality.
Published: November 30, 2017
Elly of Arlington, MA
Source: consumeraffairs.com

This machine does not wash clothes very well. Everything must be hand washe
This machine does not wash clothes very well. Everything must be hand washed beforehand. So for lightly soiled items, it would be nice to be able to just rinse and spin/dry. But even this small feature is impossible to isolate. The spin cycle leaves clothes quite wet. The rinse cycle adds more water than the wash cycle does and takes forever. Remember that I am getting the dirt out by washing the clothes by hand. The wash cycle does such a poor job. When I put the bed cover in for a wash, the water level did not wet more than half of the cover. So I manually filled it with water from the sink. The washer released the water out. So I wasted all that soap and effort. I took the cover to the laundromat. This machine does not wash laundry well. It has one reason for being in the house: to wash laundry, and I am doing clothes by hand or going to a laundromat. #fail.
Published: July 7, 2019
jan of Newmarket, ON
Source: consumeraffairs.com

The lint trap was not working. It’s the water levels were not filling up.
The lint trap was not working. It’s the water levels were not filling up. Another hot water is this going into the machine and don’t know why. It’s only four months old and I think our guarantee is over.
Published: February 4, 2019
Vincent of Cordova, TN
Source: consumeraffairs.com

I guess I would say it is a high 5 but it is June and I have not used the h
I guess I would say it is a high 5 but it is June and I have not used the heat portion of the system yet. The AC works great so far and sounds efficient. The calling mechanism is instant.
Published: January 4, 2022
soccer mom Boston area, MA
Source: amana-hac.com

Sometimes the fridge section freezes foods, sometimes it is not cool enough
Sometimes the fridge section freezes foods, sometimes it is not cool enough. Odors tend to stay in the fridge and linger indefinitely. Parts of the veggie drawers have broken off over time. I do love that it is a side by side, and will buy another like it. I wont buy an Amana again.
Published: June 8, 2019
Emily of Ann Arbor, MI
Source: consumeraffairs.com

Purchased an Amana top loading washer and two days the door lock light was
Purchased an Amana top loading washer and two days the door lock light was flashing and the unit was buzzing. The washer smelled like wires were overheating. 5 service appointments later the unit was replaced by Amana. Less than a week later the problem I had with the first unit is now happening with the New replaced model. Amana stated that they have no recalls or complaints on this model NTW4605EW0.
Published: November 7, 2015
Vince of Akron, OH
Source: consumeraffairs.com

I bought an Amana washer from Best Buy in January 2015 which has a 1 year w
I bought an Amana washer from Best Buy in January 2015 which has a 1 year warranty. I realized it doesnt rinse on any cycle. It runs water in to rinse but as soon as it fills and stops running water in, it runs the water out and spins. I have called the # for it to be repaired but we are still waiting for a repair man. I just hope it will be repaired before the warranty runs out. Dont know what else to do.
Published: September 8, 2015
jonothan of Depew, OK
Source: consumeraffairs.com

Warning do not accept delivery of stove if when its plugged it says F1E1. I
Warning do not accept delivery of stove if when its plugged it says F1E1. It means the stove control panel is broken and oven will not work! An Amana electric stove was ordered online via Home Depot. Delivery time a week. A week passed no stove. Phone call made told they were out of stock and would be in a few weeks. Got a call after a few weeks, delivery would be in the next 2 hours. 4 hours later calls made and no stove would be delivered on next day in a 4 hour open window. Stove arrived, mover said See it works and turned on top burner, was in a hurry and disappeared. Finally a stove top & oven. Went to grocery store did the big shop roasts, baking goods, quiche supplies etc. Got home prepared food for oven. Started preheat and nothing seemed to click or change. Thought it might be user error entering in temp, bake, time etc in wrong order. Called Amana they are not open Sat and Sun. Called Home Depot not helpful since store did not sell it to me, was bought online. Provided a Maytag number called that. Rep wanted model number it was on the stove. It was not on the directions. I read off what was on the stove front and saw no model. Tried oven door, no, no model number. Finally she asked a colleague and said Look in the pull out drawer. No not there but I noticed a thin metal stamped striped hidden by the drawer. Down on my knees, head upside down tried to read print. Too tiny. Gave her model number based on Home Depot photo but then she needed a serial number, on the thin strip. Could not read it. I asked her as I had asked Home Depot what the code meant and had I entered in bake the wrong way and why did it say F1E1. Finally she said I needed a technician since that meant the control panel was broken but without a serial number nothing could be done. That was on a Sat. Tue someone stopped by and was able to write the number down using a flashlight. Called back in and next appointment if keep by Amana will be in a week.Summary a basic stove, no special adaptions, was ordered and it will be between 4-6 weeks before it might be useful. Food had to be thrown out, other items quality diminished by freezing. Why a new stove is delivered with a non working control panel is unacceptable. No remuneration was offered by Amana nor Home Depot for inability to cook, time wasted for delivery and now technician. If your product is not available and does not work you should not be advertising it.
Published: September 28, 2016
Katherine of Taunton, MA
Source: consumeraffairs.com

The fridge is new & set at recommended settings. Things in fridge froze
The fridge is new & set at recommended settings. Things in fridge froze. The temperature control indicates cold on BOTH ends instead of colder on one end thus it is not clear how to adjust it up or down!!! Even the Amana chat told me to turn it down but could not indicate which way until completing a long chat!!!!
Published: May 19, 2020
Jonathan of Fort McMurray, AB
Source: consumeraffairs.com

Two years ago my washing machine died. I bought it used and had it for 17 y
Two years ago my washing machine died. I bought it used and had it for 17 years. Out of necessity, I purchased the Amana top load he washing machine. It does a terrible job cleaning the clothes and now makes a metal on metal grinding noise when agitating. On my old machine I replaced the clutch in the transmission by myself (6 years before it finally died, Im female and now 50+ yrs. old), on this new Amana, I cant even get the agitator off to even begin diagnosing the problem. My next machine will be an old wringer washer. Im tired of everything being designed to fail so you have to replace it. Amana will never have a place in my home again, not a single product.
Published: September 19, 2019
Barb of Salem, OH
Source: consumeraffairs.com

I purchased an Amana Washer and Dryer 4 months ago and just now moving into
I purchased an Amana Washer and Dryer 4 months ago and just now moving into my house. I connected it it worked well on first wash. Now it wont spin, drain, had to unplug because it stopped in middle of wash. The sensor lights wont come on just to have a washer full of wet clothes. We tried to turn on now washer wont work. We wasted 800.00 on this set just to have to go somewhere else and purchase another set. This is ridiculous and upsetting. I am going public with our local news station for selling this mess. It was purchased at Handy TV Appliance in Centerpoint Al ( Birmingham).
Published: January 8, 2017
Lasonia of Gadsden, AL
Source: consumeraffairs.com

I just purchased an Amana washer this February and already its stop working
I just purchased an Amana washer this February and already its stop working. I havent even got to use it much. It has been down since May 26, 2016 and counting. DONT BUY AMANA! You hear me. Their product is junk.
Published: June 23, 2016
Teresa of Cartersville, GA
Source: consumeraffairs.com

I just have to write a review on our 25 year old Amana refrigerator. In all
I just have to write a review on our 25 year old Amana refrigerator. In all these years we have never had to have any repairs done and it works awesome! We had to put this refrigerator in the basement 20 years ago because did not match our upstairs appliances but we still kept it in use. 5 1/2 years ago we purchased and Frigidaire and have had problems since day one. After having to completely shutting down our newer fridge 4 time and thawing it because the water line kept freezing up causing the ice maker not to work, we rehooked up our ice maker on the Amana and it works like a charm. I would buy an Amana over Frigidaire any day!!!
Published: April 17, 2017
Michelle of Moorhead, MN
Source: consumeraffairs.com

I bought an Amana dishwasher model ADB1500AWW3 in early 2011 from Home Depo
I bought an Amana dishwasher model ADB1500AWW3 in early 2011 from Home Depot. I had originally chosen another brand, but the sales clerk told me that the Amana would last longer than the one I had chosen. What she did not tell me was that the control panel would not last one year. A couple of cycles, it stopped working early on, but being I didnt use those much I thought I would see what happened. Then it stopped working altogether. I called Home Depot and was told that being it was over one year they could not do anything about it. I will never waste my money on Amana products again.
Published: August 5, 2012
Roger of Oak Harbor, WA
Source: consumeraffairs.com

This is our second Amana microwave. We have owned it for 20 plus years had
This is our second Amana microwave. We have owned it for 20 plus years had it for 20 years & works great. Would recommend it and buy another anytime. Thats enough for me, I give it all fives or tens, terrific!
Published: December 25, 2020
Anthony of Apple Valley, MN
Source: consumeraffairs.com

I purchased an Amana refrigerator model AFF2534FEW3, two years ago. All of
I purchased an Amana refrigerator model AFF2534FEW3, two years ago. All of a sudden, the refrigerator is not cooling but the freezer is working. To apparently repair the controller board, it will cost me $232.00. When I purchased this refrigerator, I expected it to last a lot longer than it has and from reading other complaints, I see that it is an ongoing problem with Amana. You would think that they might recall these faulty controller boards. I will definitely not buy another Amana again and will not recommend them to anyone!
Published: January 4, 2012
Kim of Seward, NE
Source: consumeraffairs.com

I was looking for a glass cooktop range for a rental unit. This was by far
I was looking for a glass cooktop range for a rental unit. This was by far the best value. It arrived perfect, works perfect!
Published: April 25, 2020
PIKELHED
Source: bestbuy.com

Last year I purchased a new Amana washer and dryer for our home. I chose to
Last year I purchased a new Amana washer and dryer for our home. I chose to buy new because of the factory warranty included with new appliances. I was sadly mistaken to believe that Amana would honor this warranty. I was told that even though we live about 30 to 40 minutes outside of the largest city in state of Oklahoma, there are no service providers in my area! This means that I have two choices, I can either find a way to transport my broken washer to an approved service provider at my own expense, or I can pay a local repairman and be reimbursed up to $150.00 in about 6 weeks. These are my options?!! My washer is brand new, why should I have to pay when its still under warranty? I have no way to transport my washer! Its huge. I would have to rent a truck twice to drop it off and pick it up. My only option is to pay for the repair and wait over a month to be reimbursed. I asked them why they would only repay me $150.00 if repairs cost more than that, but I was only told that it shouldnt cost over that amount. So now I have to go a family members house to wash school clothes for my daughters and decide which utility bill can wait so I can fix my NEW washing machine. My advice, dont buy Amana, they will not stand by their warranty unless its convenient for them. I will never buy from them again.
Published: March 6, 2016
Angela of Cleveland, OK
Source: consumeraffairs.com

I purchased an Amana Washer and Dryer from McKinneys Appliance in September
I purchased an Amana Washer and Dryer from McKinneys Appliance in September 2014. Sometimes it works - but more often it does not. It does not clean the clothes, but it does get them wet. I put a load in, press the start button, and it sits there - finally a ding and the door locks and the cycle goes directly to spin - and no water in the tub. The circuit board has been replaced twice - the repair lasts one month, and the problem comes back again. I contacted Amana and waited 6 weeks for a repair person from Appliance Repair - the company was in another city.
Published: October 4, 2015
Elizabeth of Olympia, WA
Source: consumeraffairs.com

Fan for use of oven is very loud. Fan for top of stove is also noisy. One e
Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.
Published: February 1, 2021
Sharon of Portland, OR
Source: consumeraffairs.com

Amana NTW4516FW3: Worst of all, it agitates as it fills!!! WHY??? WHY would
Amana NTW4516FW3: Worst of all, it agitates as it fills!!! WHY??? WHY would it DO this???!!! This tears up your cloths!!! I have to wait till it fills, THEN put in my cloths. Limited control of water: It is supposed to auto sense but it runs in too little for some loads (I can switch it over to deep fill until the correct amount of water runs in) and WASTES MY WATER AND DETERGENT running TOO MUCH water for smaller loads; no way to stop it! Nothing you can do about it!!! :( It only RINSES on COLD! :( So I have to CANCEL the wash cycle before it rinses, and set it back on the wash cycle in order to rinse in warm or hot water!!!! :( Then I have to take out all the wet cloths until it fills or it will tear them up agitating as it fills!!!! :( Then I cancel the cycle AGAIN, and set it to a spin setting after if rinses, as this is the fastest. (The spin it would normally do on the wash cycle is slower and shorter... cloths too wet when done.) TRIED TO CALL AMANA AND ASK WHY THE WASHER AGITATES WITH ONE OR TWO INCHES OF WATER IN IT AS IT FILLS!!!! They were abrupt and could offer no way I could contact or address the engineers who make this washer.
Published: January 23, 2020
Louise of Las Vegas, NV
Source: consumeraffairs.com

In September of 2009, I purchased an Amana refrigerator, model # AFD2535DEB
In September of 2009, I purchased an Amana refrigerator, model # AFD2535DEB Serial # KY287062. In September of 2011, the crisper draw center rail broke. The draws were not overloaded. We are a two-person adult home with perhaps a daily draw usage. I replaced it with the appropriate part on September 11, 2011. On November 5, 2011, the replacement rail broke in less than two months. The draws were not overloaded. I purchased my first replacement from Appliance Parts Pros. The current one was ordered from a link directly from the Amana web page. On 3/3/12, it has broken again. Each time, this has to be replaced, it cost $25. According to other reports, Amana is not covering the replacement. Are we to believe we must spend $100 a year for the life of the fridge?
Published: March 4, 2012
Mary of 7 Hampshire Rd, ME
Source: consumeraffairs.com

Purchased a stand up freezer in fall of 2019, manufactured date on back is
Purchased a stand up freezer in fall of 2019, manufactured date on back is June 2019! 4 months after the 1 year warranty date has passed, Ive already replaced the heater coil at a cost of 200.00. For the past 6 months Ive had to empty and defrost the coils at least 5 times! After replacing the coil (which was checked for continuity and failed), I still have issues! So who knows how many other parts are needed to fix the issue. Amana has basically said, Too bad, youre on your own, after condescendingly explaining how to care for my freezer!! Its only the second freezer Ive ever owned, the last one having served me well for more than 15 years, but that wasnt a garbage Amana product!!
Published: May 7, 2021
Angela of Port Hawkesbury, NS
Source: consumeraffairs.com

The interior paint is peeling off in big flakes now. Before they were small
The interior paint is peeling off in big flakes now. Before they were small, but a large part of the paint on the bottom of the oven is gone. I have contacted Maytag Corp. and was told to call a service person. From what I have seen online, this is an inherent problem with this product and the company should issue a recall and make an effort to fix it at no expense to the owner. The microwave still operates perfectly, but the fear of fire or paint in food prevents me from using it.
Published: December 3, 2012
Debbie of Pomaria, SC
Source: consumeraffairs.com

We purchased an Amana ref from our local appliance store in the Renton High
We purchased an Amana ref from our local appliance store in the Renton Highlands, a model A9RXNGFYW. In 2011, during its warranty, we called store about the overheating problem. Told that needs to be addressed to the Amana people. Called them. They say this is normal operations. Now I am talking about heat that burns when you touch anyplace around the freezer seal & side of fridge. Just want to hear if anyone else has this problem. Thank you.
Published: September 4, 2013
Mike of Newcastle, WA
Source: consumeraffairs.com

MOD:NTW4605EW0 Type: 587-20 - This product is the worst I have ever used. M
MOD:NTW4605EW0 Type: 587-20 - This product is the worst I have ever used. My Husband and I are in our late 50 on a fixed income and recent stem cell survivor. We had to save for this for months to buy this washer. Now knowing it would not have been the top of the line, you still have a reasonable expectation that your laundry will be cleaned. Thats not the case with this washer. I have taken items out of the washer that never hit water, and still soiled. You cant make any adjustment to the water level, the agitator is very ineffective and sound as the whole thing is a strain to do a basic task. I have bought Amana in the past and had no regrets until now. That is unacceptable for misleading the public that this is a washer. It truly just an oversize hamper. If this sounds like I am not happy with this product. Then sorry to say YES I AM NOT HAPPY WITH THIS PRODUCT! When you pay $250-$300 you expect it to at the very least to clean your laundry!
Published: May 7, 2017
Carole of Lapeer, MI
Source: consumeraffairs.com

The touchpad membrane control has failed several times in the 10 years that
The touchpad membrane control has failed several times in the 10 years that I have owned an expensive Amana range. Amana replaced the part at the first failure but I had to pay thereafter. Each repair costs $100.00 for parts--relatively inexpensive because I do the repair myself. This failure should not happen. Amana is no longer the quality manufacturer that it once had been. I will not purchase any Amana appliances in the future.
Published: September 29, 2011
Frank of Talent, OR
Source: consumeraffairs.com

We recently purchased an Amana washer Model# NTW4605EW1. Supposedly high ef
We recently purchased an Amana washer Model# NTW4605EW1. Supposedly high efficiency. It takes at least 2 full washes to get clothes clean and that includes an extra rinse each time. My husbands work clothes are on a 3rd wash right now. Fed up!! What a waste of money time and water. Now spending money to go to a laundromat until we can afford a new washer. We cant even sell it. How can I do that to some other family? Brand new and headed to the dump. Shame on you Amana.
Published: December 12, 2016
Carolyn of Sidney, BC
Source: consumeraffairs.com

Our old heat pump died and we needed a new one. I did a great deal of resea
Our old heat pump died and we needed a new one. I did a great deal of research and we chose this Amana model as the best value as it had a great price and great quality.
Published: March 4, 2023
August from Elkridge Elkridge, Maryland
Source: amana-hac.com

My experience was great. I love my appliance and I had to get a new and it
My experience was great. I love my appliance and I had to get a new and it was the perfect price. My stove went out right before my sister baby shower and we were worried as to how we were going to cook. Went to Badcock furniture and they bought it the day before the shower.
Published: January 29, 2021
Natasha of Jonesboro, GA
Source: consumeraffairs.com

I love the bottom freezer that is huge! The door also has various compartme
I love the bottom freezer that is huge! The door also has various compartments of different sizes that stores a lot of easy to find foods. I needed a small space, but even though it is not a wide size, it holds a lot of food.
Published: August 29, 2019
Nancy of Westampton, NJ
Source: consumeraffairs.com

My washer has given me multiple problems within the first year! It always g
My washer has given me multiple problems within the first year! It always gets stuck on rinse, which raises my water bill. I have four children and one week before school, my washer stopped working. The technician was supposed to come between one to five. I got home and one of my neighbor said the tech was here at 12:00. He didnt even come back. They were supposed to then come the next day - no show, no call! They have given me nothing but rudeness. Do not buy from this company.
Published: August 26, 2012
Rachel of Lancaster, PA
Source: consumeraffairs.com

On 2/15/2010, I purchased an Amana Refrigerator for $1019. My old refrigera
On 2/15/2010, I purchased an Amana Refrigerator for $1019. My old refrigerator was noisy. I had my new Amana for 7 months before it starting making loud noises. Had it repaired under my warranty. 11/25/2011, the refrigerators main part no longer was cooling, although the freezer was still working. Amana now wants $65 for a house call, plus labor and parts or $312 for a one year warranty which would include this repair. How disgusting is this to pay that much for an appliance and have it work for approximately 18 months, and then have the manufacturer want additional money it repair this lemon. After reading some of the reviews, I would never pay an Amana repair man and or buy Amana again. The consumer should be able to get relief from companies like this.
Published: November 28, 2011
Sharon of Green Island, NY
Source: consumeraffairs.com

Bought a house with an Amana central a/c system. Was under warranty. When t
Bought a house with an Amana central a/c system. Was under warranty. When the system failed the technician called into Amana to have repair covered under the existing warranty. Amana refused to honor the warranty because the owner that purchased the system had sold the house to me. I paid over $1,000 to have the unit serviced with freon and have a leak detection done. With the repairs that need to be done, the technician wanted another $1600. I am on a $1600 a month disability income and have already put the $1000 to find what was wrong on my credit card because I dont have the funds. I told the technician I cannot afford to fix the unit. Note to Amana company. You may have saved your stockholders $1600, but the damage in bad faith complaints will be much more costly. Terrible business practice and non-existent customer service.
Published: August 20, 2020
diane of Waymart, PA
Source: consumeraffairs.com

We purchased an Amana washing machine. I noticed that there was a bad odor
We purchased an Amana washing machine. I noticed that there was a bad odor in my utility room that was so strong it even came out in the other parts of the house at times. We had no idea where the odor was coming from. We check the septic system thinking maybe that may be where it was coming from and even had the septic pumped out. Still the odor kept coming and we could not figure out where the odor was coming from. Then we noticed that the water was not draining all the way out of the washing machine. It just sits in there because it does not spin out all of the water. I tried to get repairs done on the machine but they would not do anything because they said my warranty had run out. I am very unhappy with this product.
Published: February 25, 2014
mable of Crossville, TN
Source: consumeraffairs.com

I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several mo
I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several months, it was making funny noises. Several repair technicians and hundreds of dollars later, all I was told was that those were normal sounds. They kept getting worse until the other day when the freezer and fridge no longer work. This was the worst purchase Ive ever made, and will never buy another Amana or Maytag product. Buyers beware! Now, as I look online, I see all these brands are owned by Whirlpool, along with many others. The company is running a damn monopoly and should be busted up. Whatever happened to competition? America loses when competition is stifled.
Published: November 4, 2011
Tom of Warren, VT
Source: consumeraffairs.com

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