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Amana Heat Pump Model ASZV9
Amana Heat Pump Model ASZV9

Amana Heat Pump Model ASZV9

ASZV9

High-Efficiency, Inverter Driven, Split System Heat Pump Up to 22.5 SEER2 & 8.2 HSPF2 SEER or Seasonal Energy Efficiency Rating is a measure designated by the U.S. Department of Energy and gives you a good idea of the performance you can expect from heat pumps. When you choose an energy efficient Amana brand heat pump, year-round indoor comfort is combined with year-round savings compared to lower SEER-rated heat pumps.

Manufacturer: Amana

MODEL: ASZV9

MSRP: $5000.00 USD


Amana Heat Pump Model ASZV9 Error Codes

CODE: E1  
PROBLEM: This error code often indicates a communication problem between the indoor and outdoor units of the heat pump. It could be due to faulty wiring, a damaged control board, or a sensor issue. 

CODE: E2  
PROBLEM: E2 typically points to a problem with the outdoor temperature sensor. It might be a sensor failure or a wiring issue related to the sensor. 

CODE: E3 
PROBLEM: This error code suggests a refrigerant pressure issue, such as low or high pressure. It could be caused by a refrigerant leak, a problem with the pressure sensor, or a faulty expansion valve. 

CODE: E4  
PROBLEM: E4 generally indicates a defrosting issue. It could be due to a malfunctioning defrost control board, a faulty defrost sensor, or a problem with the defrost relay. 

CODE: E5  
PROBLEM: E5 error code is often related to issues with the indoor temperature sensor. It might indicate a faulty sensor or a wiring problem associated with the sensor.



Related Error Code Pages:
Amana Refrigerator Error Codes, Amana Range Error Codes, Amana Microwave Error Codes, Amana Dishwasher Error Codes, Amana Washer Error Codes, Amana Dryer Error Codes, Amana Furnace Error Codes, Amana Air Conditioner Error Codes, Amana Heat Pump Error Codes,

Related Troubleshooting Pages:
Amana Refrigerator Troubleshooting, Amana Range Troubleshooting, Amana Microwave Troubleshooting, Amana Dishwasher Troubleshooting, Amana Washer Troubleshooting, Amana Dryer Troubleshooting, Amana Furnace Troubleshooting, Amana Air Conditioner Troubleshooting, Amana Heat Pump Troubleshooting,

Related Repair Pages:
Amana Refrigerator Repairs, Amana Range Repairs, Amana Microwave Repairs, Amana Dishwasher Repairs, Amana Washer Repairs, Amana Dryer Repairs, Amana Furnace Repairs, Amana Air Conditioner Repairs, Amana Heat Pump Repairs,

Related Parts Pages:
Amana Refrigerator Parts, Amana Range Parts, Amana Microwave Parts, Amana Dishwasher Parts, Amana Washer Parts, Amana Dryer Parts, Amana Furnace Parts, Amana Air Conditioner Parts, Amana Heat Pump Parts,


Amana Heat Pump Model ASZV9


Product Reviews:

We purchased an Amana side-by-side refrigerator-freezer seven years ago wit
We purchased an Amana side-by-side refrigerator-freezer seven years ago with an integrated water and ice dispenser. Several months ago, I woke up at night to the sound of running water. When I reached the kitchen, I saw that the appliances LCD had burned out and water was flowing from the water dispenser. A design defect allows the switch that controls the water to open when the control panel fails. Our home has inch hardwood floors in the kitchen and adjoining living room and dining room. Unfortunately, the floor boards with the standing water bowed; Where the water had gathered in the dining room, the water seeped into the boards and required replacement. The entire floor had to be refinished, stained, and sealed.
Published: July 31, 2011
Steve of Pleasanton, CA
Source: consumeraffairs.com

Would not fix my oven less than a year old with purchased warranty for thei
Would not fix my oven less than a year old with purchased warranty for their faulty mother board. Used once and went out. Repairs are as much as the oven cost.Gave no reason why or what the warranty covers. If not the mother board, elements???? How cheap. I can change those myself.
Published: September 13, 2019
robin of Bluffton, SC
Source: consumeraffairs.com

In December of 2003, I purchased a drop-in Amana range model #ACS4250. The
In December of 2003, I purchased a drop-in Amana range model #ACS4250. The oven recently abruptly stopped heating. The repairman informs me that the part needed to repair the oven (electronic control #77001240) has been discontinued.Who does that? Who discontinues parts? I called Amana and they helped me immensely. They connected me with the sales department. As if I would be fool enough to buy another product from a company who discontinues a small part that is vital to the operation of one of their major appliances in order to force a customer to replace that appliance. I dont think so.I am an 81-year-old woman who takes extraordinary care of my appliances. This range looks as though it should be on the showroom floor and now it’s junk. The only help I got from Amana was an offer to sell me a new range or a suggestion to call around and try to find someone else who might have that part lying around.By the way, I spent most of the afternoon on the telephone doing exactly that – all to no avail. That part cannot be found. Amana should be ashamed. One of the persons I talked to actually had the nerve to tell me that I needed to understand that this is The wave of the future. This is technology.I hung up.My new range will be anything but an Amana – Maytag, Whirlpool – or anything connected to them. They are a disgrace.
Published: August 6, 2011
Janet of Lima , OH
Source: consumeraffairs.com

My Amana appliance is 11 yrs old and maybe I expect it to last longer, but
My Amana appliance is 11 yrs old and maybe I expect it to last longer, but I had to have it repaired in the last two years twice. They just dont make things like they used to or maybe it is the country they make them in. I had a bottom freezer Sears refrigerator, I think it was a Kenmore brand and when I moved out of my house it was 19 yrs old, running good. But I didnt want to move it, because it was so big and I was moving to an apartment. It really is a good refrigerator, just not one that lasts a long time. I expect a $2000.00 refrigerator to last at least 20 years if you take good care of it, like vacuum the places required and keep it clean.
Published: January 6, 2017
Franmces of Carson, California
Source: consumeraffairs.com

Very sample microwave to use. Was very easy to install. The price was great
Very sample microwave to use. Was very easy to install. The price was great being that I purchased it as an open box it was great condition.
Published: February 29, 2020
Henny
Source: bestbuy.com

Five week old Amana refrigerator is broken. ‘They’ cannot repair for tw
Five week old Amana refrigerator is broken. ‘They’ cannot repair for two days. Over 200$ of food thrown out. House is on market. What a mess. Amana does not care about food loss. Amana does not care about 2 hours spent throwing out food, washing containers; and refrigerator.
Published: April 17, 2019
Lynn of Troutville, VA
Source: consumeraffairs.com

I purchased a refrigerator in 2008, Amana. In 2013 the refrigerator failed
I purchased a refrigerator in 2008, Amana. In 2013 the refrigerator failed and stopped working. I called and of course the warranty is no longer valid. In order to fix the 5 year old refrigerator I had to purchase another warranty for 347.00. So here we are 2 years later and again the refrigerator is not working, so I called them and they cant help me - only if I buy another warranty for now 414.00. These people are scam artist and I think we all should start a class action suit against Amana. They are crooks.
Published: July 22, 2015
Delores of Nyc, NY
Source: consumeraffairs.com

I have known it to take so long to wash and dry clothes. It is an all day a
I have known it to take so long to wash and dry clothes. It is an all day affair to wash two loads of laundry. I will never purchase an Amana product again.
Published: August 8, 2016
Tawnya of Lagrange, GA
Source: consumeraffairs.com

Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 mon
Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 months after the 1 year warranty expired. Imagine that. Glad I bought the extended warranty through Home Depot! LoL since April 2017 my fridge has quit working 5 times and totally defrosted and ruined 5 fridge full of food. Freds Appliance has been out 5 times to try to fix it and cant. It seems to break down every 3 weeks or so. Then after 2-3 days of clicking and buzzing it starts cooling again. Well the quickest they can get out is 4 days and by then its up and running and the tech says well I pushed a few buttons and cant find anything wrong. Amana/Whirlpool has washed their hands of it because of the extended warranty I bought through HD. HD wont replace it because they claim the SAME part has to be replaced 3 times before it is considered a lemon. Been in limbo since April and its so frustrating.Dont waste your money on Amana. Poor quality! Even worse customer service. Same with HD. Very robotic in their responses. They are all sorry Im having an issue, but wont take responsibility. Plus since the unit seems to break down when Im not at home and all of the ice from the hopper melts and runs down the front of the fridge all over the floor. Now it has ruined my hardwood floor all around the unit. What a POS.
Published: August 5, 2017
Dan of North Ridgeville, OH
Source: consumeraffairs.com

It has a bottom freezer which is easy to get to & arrange. Also with an
It has a bottom freezer which is easy to get to & arrange. Also with an automatic ice maker. The refrigerator shelves are glass so you aren't likely to "lose" items. Shelves in door are adjustable to fit any need. Everything comes out so it is easy to clean. Outside is also easy to clean & no streaking. I Love It!!!
Published: August 28, 2019
Marilyn of Wheeling, WV
Source: consumeraffairs.com

I bought a Amana electric stove 4 years ago. Im extremely picky with my stu
I bought a Amana electric stove 4 years ago. Im extremely picky with my stuff so I just now decided to clean the oven. I ran the self cleaning mode on the stove twice even and the oven looks terrible. Honestly it looks worse than it did before I cleaned it. The bottom of the stove looks like its a real old stove. So disappointing, never again will I buy from this brand!
Published: July 13, 2016
Debra of Johnston City, IL
Source: consumeraffairs.com

This refrigerator has been a good choice for us. We love the freezer being
This refrigerator has been a good choice for us. We love the freezer being on the bottom. So much room on the top and easy to get anything out of the freezer. It has the one door, not the split two.
Published: September 1, 2019
Ken of Oak Creek, WI
Source: consumeraffairs.com

This was a counter depth side by side refrigerator and had lots of room, wa
This was a counter depth side by side refrigerator and had lots of room, water and ice in the door. Glass adjustable shelves with lots of built in special compartments too. During the 23 years I had it the only thing I had to do was change out the ice maker tray. Very well made. It is still working today in someone elses kitchen.
Published: November 26, 2017
Jindra of The Woodlands, TX
Source: consumeraffairs.com

???? Amana Whirlpool Whirlpool Customer Care Center. The whole 4 MONTH expe
???? Amana Whirlpool Whirlpool Customer Care Center. The whole 4 MONTH experience to have our fridge replaced has been a joke. We have had 4 service technicians come out in order to decide we need the whole refrigerator replaced. Then it couldnt be shipped out for a whole month. Now it was supposed to be delivered today June 5th 2020 between 1:30-5:30pm. Only to be told that J.B. Hunt Transport Services, Inc. Couldnt deliver it when they scheduled to because the driver ran out of hours, not blaming the driver. I blame the company for putting too many on the load so it couldnt be delivered on a 3 day ahead scheduled appointment.It absolutely should not take 4 freaking months to get a refrigerator much less during COVID-19 putting my family in more Danger to have to go to the store more for our needs for a family of 6. Not to mention both my husband and daugthers medications have to be kept cold. THIS HAS ABSOLUTELY BEEN THE WORST EXPERIENCE WE HAVE EVER HAD WITH A WARRANTY ISSUE. I personally expected better from every company list because we have had issues with each department leading up to not have a working refrigerator for 4 months.. Only buy these products if you expect to never have to deal with horrible customer service and overall horrible experience. #whirlpoolsucks #whirlpoolcustomerservicesucks #amanasucks #fedup #Corona_Virus #medicalneeds
Published: June 5, 2020
Victoria of Lavonia, GA
Source: consumeraffairs.com

I used to work for Raytheon and have used Amana products for years with gre
I used to work for Raytheon and have used Amana products for years with great success... Last Amana fridge was bought in 1995... had to replace this year so I now have a new Amana fridge and I only use Amana microwaves. Same good quality.
Published: November 30, 2017
Elly of Arlington, MA
Source: consumeraffairs.com

I cant stress enough how disappointed and upset I am, not only with the bra
I cant stress enough how disappointed and upset I am, not only with the brand new refrigerator (model A9RXNMSWS01) breaking after 16 months, but nonsense communication, attitude, and difficulties Amana customer service just displayed! Warning: Do not purchase the top freezer, 2-door, stainless steel Amana refrigerator. The compressor will die soon after 12 months. The contracted repair person mentioned this is not uncommon with this brand. So, after spending $866 on this junk, we had to shell out another $300 in repair costs.Then the repair failed to work! Two Amana compressors defective! No, we did not have the extended warranty but how often does a fridge die? Not after 1.4 years! Amana CS was awful, combative and couldnt communicate a clear sentence. These are lemons!
Published: January 17, 2012
Joanna of Chicago , IL
Source: consumeraffairs.com

We have only had this Heat Pump/Air conditioner for about two weeks--so far
We have only had this Heat Pump/Air conditioner for about two weeks--so far so good. It is easy to operate and does the job as expected. Bell Air Conditioning was very easy to work with and did an excellent job. We are pleased, so far.
Published: January 3, 2022
Kit Mraz Bell County, Texas
Source: amana-hac.com

When I bought the stove I thought I would try the glass top (cant remember
When I bought the stove I thought I would try the glass top (cant remember what they are called). I was never told that I could not can (preserves) on this stove. I only had the stove for less than a month when I asked if I could bring it back for this reason that I cant put weight like a canner on top of this stove. The store where I purchased said NO. Well, ok what do ya do? When I turned the self cleaning cycle on it took a long time and when it was finished it left big brown spots on top of the oven door, like it had gotten too hot and burned it. And you can see it when door is closed.The double glass window on the oven door broke the seal and moisture and stains are in between glass. Cant clean it. Unless you take the door off and take it apart it. The oven light only lasted about 3 months. It wont work at all. Overall I hate this stove, I thought it would be easy to clean on the top, that too is a job. I paid quite a bit of money for this stove. The sales people need to inform you how this stove functions. I would have bought a different stove from them if they would have told me.
Published: February 15, 2017
sherri of Salt Lake City, UT
Source: consumeraffairs.com

We bought our Amana fridge from Sears when they first came out with the fre
We bought our Amana fridge from Sears when they first came out with the freezer drawer, at the bottom. Thought it was the coolest thing ever. 3 months after getting it the freezer handle fell off, so my husband screwed it back on. Again it came off. Needless to say it keep coming off. Finally I just got fed up with it and stuck it in the garage. My husband put it back on again. it was on for maybe 6 months, then came right off in his hands again. Well Ill never own a Frigidaire again and I will add Amana to that list too now. Had this fridge for 16 yrs. My next one will be a Samsung.
Published: September 26, 2016
Cindy of Hemet, CA
Source: consumeraffairs.com

I like it and it works fine so far. I wish it did not have a push button on
I like it and it works fine so far. I wish it did not have a push button on it, instead just pull, as I worry the push button will break, they are prone to, as opposed to pull doors on microwaves. It seems to work well, was easy to install and overall we are pleased with it.
Published: December 27, 2020
Joseph of Palm Beach, FL
Source: consumeraffairs.com

We have had this unit for 25 years and never a minutes trouble. First one w
We have had this unit for 25 years and never a minutes trouble. First one with the freezer on the bottom. Just love it. No computers, no ice maker, less things to go wrong. How much more can I say? It works great, it was a great price (at the old circuit city) and it still works great!
Published: September 9, 2019
Kathy of San Francisco, CA
Source: consumeraffairs.com

Purchased an Amana washer nine years ago, and the washer is only used once
Purchased an Amana washer nine years ago, and the washer is only used once a week. And you would think it would last longer. Were talking about two loads a week. It will cost $300 to repair. What has happened to the craftsmanship of some of our appliances? And I have noted that if I had a family, it would have malfunctioned sooner, but if its only me, it would take longer. All of the complaints that I discovered so far are mostly about the seal and the leaking water from the bottom. So I spent $75 to have a repairman tell me it would cost $300. How can Amana continue to manufacture these washers without having a recall? The model number is NAV2330AWW, serial number NO1004341EG. I have seen this model mentioned in several complaints. I will never buy another Amana brand item. It is not fair when a company has existed forever and continues to manufacture poor quality products. Who can you trust, who stands behind their name saying we are the best, who knowingly manufactures and sells a product with a short service life? That is Amana. It is all about the profit and not about a positive reputation. It is my fault for not Googling about Amanas complaints regarding their washers. It would have saved me at least $75 for the diagnostic repair fee.
Published: May 31, 2013
Julie of Garland, TX
Source: consumeraffairs.com

Bought $700.00 dollar stove in April. Got it in June so stove for cooking a
Bought $700.00 dollar stove in April. Got it in June so stove for cooking all this time without one. Now I get the darn thing and cant use the drawer on it. It does not slide at all so now I need storage.
Published: August 22, 2021
Maggie of Baraboo, WI
Source: consumeraffairs.com

I bought an Amana stove 2 years ago. It has been in service 5 times within
I bought an Amana stove 2 years ago. It has been in service 5 times within the last year. The temperature control board keeps messing up. Called customer service. They said to reset it. Which I had to do 3 times and still couldnt finish making dinner. It was last fixed in November and its out again. They really dont care. Told me buy extra warranty for 400$. REALLY!!! Lets just say my response was not nice. I told them since they didnt care I would let people know about my bad experience and terrible product, she hung up on me. Now I have a useless stove because it cost just as much to fix it than what I paid for it. I would never recommend this company or product to anyone.
Published: July 14, 2017
Joyce of Danville, VA
Source: consumeraffairs.com

I have had my refrig for 16 years and never had it fixed. Sometimes I dont
I have had my refrig for 16 years and never had it fixed. Sometimes I dont wash the outside as often as I should but when I do it comes clean. First time no rewash. Love love love.
Published: December 5, 2017
Nancy of Parma, OH
Source: consumeraffairs.com

In 2006, I purchased all new Amana products, $1500 French Door Refrigerator
In 2006, I purchased all new Amana products, $1500 French Door Refrigerator AFD2535DEB bought 5yr extended warranty now another 3yr warranty. What a joke! I have lost over $800 in food and no one will fix it. The freezer works but the refrigerator in warm. Takes over two weeks to get a repair man to the house and when he gets there, its working again. Then they want to charge you for a service call because they couldnt get there when it wasnt working! Do not buy Amana! Same thing happened with the range. It was only 4 years old. Paid $900. They wanted to charge me $500 for the computer board, really! Come on Amana wake up! Washer/dryer and dishwasher are junk as well. Nothing but a money pit. Never again will I purchase from them.
Published: November 2, 2011
Cara of Lisbon, OH
Source: consumeraffairs.com

The oven just quit working. It started beeping and displayed F1. I have to
The oven just quit working. It started beeping and displayed F1. I have to turn it off at the breaker box because the constant beeping is insanely horrible!
Published: February 6, 2012
Kat of Pawleys Island, SC
Source: consumeraffairs.com

I bought my Amana Ntw4650yq0 washer new about 5 years ago and it wont spin.
I bought my Amana Ntw4650yq0 washer new about 5 years ago and it wont spin. I do not recommend the 4600 series and I will never purchase another Amana product because you cant actually contact them.
Published: September 16, 2020
Melissa of Huntington, WV
Source: consumeraffairs.com

We purchased an Amana washing machine. I noticed that there was a bad odor
We purchased an Amana washing machine. I noticed that there was a bad odor in my utility room that was so strong it even came out in the other parts of the house at times. We had no idea where the odor was coming from. We check the septic system thinking maybe that may be where it was coming from and even had the septic pumped out. Still the odor kept coming and we could not figure out where the odor was coming from. Then we noticed that the water was not draining all the way out of the washing machine. It just sits in there because it does not spin out all of the water. I tried to get repairs done on the machine but they would not do anything because they said my warranty had run out. I am very unhappy with this product.
Published: February 25, 2014
mable of Crossville, TN
Source: consumeraffairs.com

I just purchased Amana Dishwasher Model # ADB1700ADS through HD online. As
I just purchased Amana Dishwasher Model # ADB1700ADS through HD online. As noted by another reviewer, this model has a serious engineering flaw. It does not have an exterior handle attached to the body of the door. The model has been designed so that you are forced to pull on the underside of the black plastic control panel. You can see the panel flex outward (more than .25 inches) under the pressure needed to open the door. I tried opening the door by pulling on the outer door corners and from the top edge without success. There is absolutely no question the plastic control panel will break due to material fatigue - and it will break either fast or slow depending on how often you pull on it and how hard you pull. I recommend you buy your own stainless steel door handle from any appliance parts store and install it yourself. It will cost you about $30. Amana may have saved themselves $10 (for this same part) but they will take a ding to their reputation and have a lot of unhappy customers in the future. If Amana took into consideration that in buying a dishwasher, it is not just the cost of the dishwasher for the buyer - it is also the cost of time lost from work waiting for an install that never happens within the time frame given, install fees, taxes, delivery and haul away fees. There is a lot of time, effort, and money involved in buying a dishwasher. So much so, that the buyer would not blink to pay that $10 with an upcharge to prevent the destruction of the control panel of a daily use item they dont want to have to repair or replace for years to come. As others have noted, this particular failure will not be covered under the manufacturers warranty. Otherwise, the dishwasher is noted to work properly, is better suited for a smaller family, holds fewer dishes than others of the same size, has a very long cycle, and is hoped to be of similar quality to that Amana has been noted for in the past -- with the exception of this one very serious defect. We dont really know about the quality, because it has not been out long enough to have proven itself. I would have given the dishwasher a 2.5, a 2 is too low and a 3 is too high, considering the time, effort and expense I have put into purchasing it, the day lost for install, and finding and installing a handle to safeguard the most expensive component to repair - the control panel. Once the control panel goes, it will be cheaper to buy another dishwasher than to repair it, IMO.
Published: January 9, 2017
B. A. of Austin, TX
Source: consumeraffairs.com

Great refrigerator, we have not had one problem in the eight years that we
Great refrigerator, we have not had one problem in the eight years that we have owned our Amana side by side. The exterior has held up great especially with a move from Oklahoma back to Texas. I would definitely buy another Amana.
Published: December 1, 2017
Dennis of Waco, TX
Source: consumeraffairs.com

I purchased an Amana Washer and Dryer from McKinneys Appliance in September
I purchased an Amana Washer and Dryer from McKinneys Appliance in September 2014. Sometimes it works - but more often it does not. It does not clean the clothes, but it does get them wet. I put a load in, press the start button, and it sits there - finally a ding and the door locks and the cycle goes directly to spin - and no water in the tub. The circuit board has been replaced twice - the repair lasts one month, and the problem comes back again. I contacted Amana and waited 6 weeks for a repair person from Appliance Repair - the company was in another city.
Published: October 4, 2015
Elizabeth of Olympia, WA
Source: consumeraffairs.com

I woke up this morning and found a crack 8 long left front corner on model
I woke up this morning and found a crack 8 long left front corner on model number AER58330VAB0 Amana stove that I purchased 2009. Amana customer service had my purchase information in their computer. The contact customer service phone number 866 616 2664. I told the service rep nothing fell on the glass nor was there any misuse of any kind. Customer service states the stove is too dangerous to continue to operate and would not send me a replacement glass. I spoke to the Customer service manager whom was more irate than her subordinate and she kept repeating and stating she has a stove with 4 boys and hers is fine and never broke and it is 5 years old. I informed her the glass looked thin in this area and she stated because it is not under warranty she did not want to see the glass which should be examined and reviewed for product safety observation. She refused to help me and only documented that if I continue to use it she will be putting this information into my computer complaint record. The customer service manager actually hung up on me and would not allow me to speak to her supervisor and stated call the store where I purchased it from.
Published: March 11, 2015
Amelia of Ballston Lake , Other
Source: consumeraffairs.com

Stay away from Amana. The cheap, plastic handle on my 2-year old Amana drye
Stay away from Amana. The cheap, plastic handle on my 2-year old Amana dryer broke off. I sent them an email asking them to replace it, as most reputable companies would happily do so for a customer. They took several days to respond and then asked me for the date of purchase. When I provided that date, they replied saying that they would not replace the part as the warranty had expired. They then directed me to their replacement parts webpage, where they were asking for $32.49 for a replacement part. Within 30 seconds, I found the same part being sold on Amazon for $4.99. So not only are they unhelpful, but they are trying to gouge the very customers who purchased their products in the first place. I will not be purchasing any Amana products in the future and highly recommend that you do the same.
Published: October 30, 2018
Joseph of Fort Lauderdale, FL
Source: consumeraffairs.com

Warning. This fridge stopped working after 2.5 years with no warranty after
Warning. This fridge stopped working after 2.5 years with no warranty after 1 year and thrown out. Before this past weekend, I would have rated this appliance high. We bought this fridge for my mother-in-law who is in her mid 90s. It was the perfect size and worked well without any issues whatsoever....until it just stopped working without notice of any kind suggesting there was a problem. We called for warranty and was directed to Whirlpool for service. Apparently model # ART318FFDW wears numerous different brands including Amana, Maytag, Kenmore, IKEA and more. They advised the appliance only came with a 1-year warranty. So we called an independent service guy to service it only to be told that this is a common problem with this model and it would cost over $700 to repair it (they retail in Canada between $7-800 new), advising it was not worth repairing because there was a risk of it occurring again.He provided a report (see photo for screen shot) and suggested we call the manufacturer back as they will be aware of this problem and there may even be a recall. We did just that and they denied any knowledge of problems with this model and there were no recalls issued. And because we did not buy the additional warranty, there was no recourse. I could appreciate having to pay to fix our fridge, since there was no additional warranty, but I was certainly not expecting a 2.5 year old fridge to be unfixable. That the parts would cost as much as replacing the fridge is unacceptable.To make matters worse, Whirlpool offered us an apology with a loyalty REBATE of 15% if we purchased a replacement of any model within the Whirlpool brands, even off a discounted price. Though we were not going to purchase the same model, we thought this was at least some form of recourse and reluctantly purchased another fridge. When I filed for the claim with the code they emailed me, the code was rejected saying Code was already redeemed. I had just got the code a day earlier as this was an emergency replacement purchase, and the code was not working. I reached out to Whirlpool by replying to their email which was a no response email address. I then sent a message through their contact form and many days later still no response. If I dont receive one by the end of the week Im going through the pain of returning it and replacing it with a different brand.Long story short, I dont recommend this model nor do I recommend the Whirlpool brand because of the poor response to a lemon of a purchase.
Published: March 30, 2021
Troy of Saskatoon, SK
Source: consumeraffairs.com

We have had our Amana refrigerator for over 26 years and it is still going
We have had our Amana refrigerator for over 26 years and it is still going strong. I have always been pleased with its performance and will be sorry when I have to replace it. They dont make them to last anymore.
Published: September 6, 2019
Ho of Sanford, FL
Source: consumeraffairs.com

On February 4th 2009, I purchased an Amana front load washer and since Sept
On February 4th 2009, I purchased an Amana front load washer and since September 29th 2010, we have had it serviced four times to replace. First, the door latch sensor; second, the door itself; third, the front panel and fourth, a new motor was installed on August 30th 2011. Now, we still have the error code 3e, which was supposed to be for the motor pop up again on September 3rd and I had to put in a fifth service. This is the worst appliance I have ever bought. I do not recommend anyone to purchase this item. I dont know what I was thinking when I went to the Home Depot. In the past, I have always purchased my appliances from Sears Kenmore and I still have my 12-year-old dryer which is still going strong.
Published: September 15, 2011
Lenore of Bridgeport, ct
Source: consumeraffairs.com

Im generally pleased with my Amana products. However, Ive had an Amana refr
Im generally pleased with my Amana products. However, Ive had an Amana refrigerator for a number of years and the crossbar which supports the vegetable crispers is constantly breaking. Ive recently replaced it for the fourth or fifth time, at a cost of approximately $70. a clip. It just broke again six months since I last replaced it! Im wondering if anyone else has experienced similar issues with their Amana refrigerators. Leonard **.
Published: December 22, 2020
Leonard of Beachwood, OH
Source: consumeraffairs.com

Amana freezer (AQF2013TEW03) - I purchased a 20 Cu Ft upright freezer in Fe
Amana freezer (AQF2013TEW03) - I purchased a 20 Cu Ft upright freezer in February 2011. I had a repairman here in March 2011 because I could see light around the outside, right side of the seal. Because the light was on continuously, it kept the inside warm therefore, the freezer ran nonstop for 6 weeks. Now, the inside keeps frosting up on the top. Because it is no longer in warranty, I called a different repair company. The person who came out said that the whole inside of the door is falling part, defective mold and its sagging. The seal at the top of the door is not straight across nor never was. Because the inside door is sagging, the seal was and is continuing to sag. I called customer service for the third time today. They said because it is out of warranty, they wont do anything about it. I told them its been a problem since I bought it and they said that I should have told them within 90 days of the first repair that it wasnt correct. How was I supposed to know that the door/seal werent made like that since I bought it new? They told me Id have to purchase a new door for $403.44 plus tax and shipping. They kept bringing up the no warranty and that it would be fixed if Id have had an extended warranty. I was not offered an extended warranty when we purchased it (which I told them) and they said I should have gotten a postcard reminding me that the warranty period was up soon. I never received the card and and their customer service department doesnt believe me. This is terrible customer service and they dont stand behind their product. Four months out of warranty and Im stuck with a very large boat anchor. Their customer service is awful to say the least. The supervisor is just as bad and they dont give a crap about anything. I will never purchase another Amana/Whirlpool product.
Published: July 5, 2012
Leanne of Cameron, WI
Source: consumeraffairs.com

The lint trap was not working. It’s the water levels were not filling up.
The lint trap was not working. It’s the water levels were not filling up. Another hot water is this going into the machine and don’t know why. It’s only four months old and I think our guarantee is over.
Published: February 4, 2019
Vincent of Cordova, TN
Source: consumeraffairs.com

I was the lucky one chosen by a bad quality control department to miss the
I was the lucky one chosen by a bad quality control department to miss the 30-day requirement for defects. They call it a cosmetic issue. My new side-by-side stainless steel refrigerator (matching the range) has a clearly unaligned door, unaligned according to manufacturer specifications. From the top view it looks like the seals are off... One is wider in spots. However they are stating to me that it is a cosmetic issue beyond the 30-day window. And I DO HAVE PHOTOS. For AMANA to not consider this issue for what it is has been unbelievable to me. They wont replace the door... Nothing. Am I mad? I no longer consider them to be a respectable company. They would rather I have it as it is with bad quality control, using a 30-day extreme rule. So I lose.
Published: July 12, 2016
Jane of Lincoln, NE
Source: consumeraffairs.com

Amana NTW4516FW3: Worst of all, it agitates as it fills!!! WHY??? WHY would
Amana NTW4516FW3: Worst of all, it agitates as it fills!!! WHY??? WHY would it DO this???!!! This tears up your cloths!!! I have to wait till it fills, THEN put in my cloths. Limited control of water: It is supposed to auto sense but it runs in too little for some loads (I can switch it over to deep fill until the correct amount of water runs in) and WASTES MY WATER AND DETERGENT running TOO MUCH water for smaller loads; no way to stop it! Nothing you can do about it!!! :( It only RINSES on COLD! :( So I have to CANCEL the wash cycle before it rinses, and set it back on the wash cycle in order to rinse in warm or hot water!!!! :( Then I have to take out all the wet cloths until it fills or it will tear them up agitating as it fills!!!! :( Then I cancel the cycle AGAIN, and set it to a spin setting after if rinses, as this is the fastest. (The spin it would normally do on the wash cycle is slower and shorter... cloths too wet when done.) TRIED TO CALL AMANA AND ASK WHY THE WASHER AGITATES WITH ONE OR TWO INCHES OF WATER IN IT AS IT FILLS!!!! They were abrupt and could offer no way I could contact or address the engineers who make this washer.
Published: January 23, 2020
Louise of Las Vegas, NV
Source: consumeraffairs.com

Washer and dryer were in the house when I purchased the house and they were
Washer and dryer were in the house when I purchased the house and they were new. But I have 2 issues with the washer. It does not have a liquid fabric softener dispenser and the bleach dispenser has spotted some of my dark clothing. The washer washes small to extra large loads also delicate. But it appears not to empty fully so I no longer use it. On the other hand, the dryer works well and has many selections for air to time setting to auto dry.
Published: May 31, 2018
Deloris of Everett , PA
Source: consumeraffairs.com

This one was in the house when we bought it and it works great. No need to
This one was in the house when we bought it and it works great. No need to replace what is working so I am not going to be buying a new one anytime soon. This one is over the oven and it is stainless steel and looks good where it is.
Published: July 16, 2019
Jared of Fort Worth, TX
Source: consumeraffairs.com

We purchased the Amana refrigerator 8 years ago from Alabama Power Company
We purchased the Amana refrigerator 8 years ago from Alabama Power Company and we have multiple problems over the years. For example, the ice maker sometimes dispenses the ice and sometimes it will not. Also, we have not the water valve intake gone bad and saturated our carpets. We had replaced it at the tune of approximately $300 and time off work having to wait on the repairman. Now, once again it has gone bad and we are again waiting on a repairman. I am very disgruntled with this since we did pay good money and continue with practically a new refrigerator which should last many years.
Published: February 21, 2012
Sheila of Wetumpka, al
Source: consumeraffairs.com

Bought an electric dryer, model #NED4655EW on 11/22/18. It was delivered on
Bought an electric dryer, model #NED4655EW on 11/22/18. It was delivered on 11/27/18. Used it on 11/28/18. Went to use it on 12/4/18 and it wouldnt dry. Called company and they stated it was past the 48 hr window for return and they would have to send a technician out to service it. I stated to them that I had used it only once and it should fall under the lemon law. Will never purchase another Amana product. Brand new but already needing service after one week. So everyone please know that Amana sells junk!!!
Published: December 9, 2018
Freda of Akron, OH
Source: consumeraffairs.com

I’ve had this dishwasher for over 8 years now and it’s very noisy. Also
I’ve had this dishwasher for over 8 years now and it’s very noisy. Also the interior is getting discoloured. It takes long for a normal cycle to come to a finish. Overall it does the job, but don’t run if youre trying to sleep.
Published: March 15, 2020
John of Laval, QC
Source: consumeraffairs.com

Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not
Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not drain but is full of water. They want me to sit at home on a Thursday (NEXT WEEK), today is Monday, until a repairman shows up. No idea when. Just wants me to wait. Informed them I will have the washer, water supply and a cord to plug into outside because they arent entering my house. I am an independent driver for people needing rides to Dr, Grocery and so on. I did inform them I could wait but a $20.00 an hour fee will be charged. Ill let you know what happens if I can.
Published: October 10, 2016
Carl of Leo, IN
Source: consumeraffairs.com

I bought an Amana washer from Best Buy in January 2015 which has a 1 year w
I bought an Amana washer from Best Buy in January 2015 which has a 1 year warranty. I realized it doesnt rinse on any cycle. It runs water in to rinse but as soon as it fills and stops running water in, it runs the water out and spins. I have called the # for it to be repaired but we are still waiting for a repair man. I just hope it will be repaired before the warranty runs out. Dont know what else to do.
Published: September 8, 2015
jonothan of Depew, OK
Source: consumeraffairs.com

I purchased an Amana refrigerator on 3/22/2010, model # ABB2222FEB3, serial
I purchased an Amana refrigerator on 3/22/2010, model # ABB2222FEB3, serial #K00561248. Purchase price of the unit is $1,225.10. Less than two years later, 3/6/2012, the circuit board that monitors when to defrost the cooling system failed. Service call price is $68, labor and replacement parts $432, tax $35. Total repair bill is $530. I called Amana customer service dept to learn while they stand behind their product, they will not pay for repair. So products shoddy workmanship, lack of quality control are the customers problem. Never buy another Amana product in this lifetime.
Published: March 5, 2012
John of River Edge, NJ
Source: consumeraffairs.com

Beware the Amana company. I dont like to give bad reviews to companies but
Beware the Amana company. I dont like to give bad reviews to companies but the time has come. Our church bought a new side by side Amana refrigerator/freezer in August. It worked until the middle of December and then it started warming up. It was turned up to the coldest settings and still continued to not do its job. Frozen foods are cold but not frozen. January 3rd I called Amana and a technician came out on the 14th. He said, It needs fixed but I dont have to tools to do it.About 10 days later another tech came out and said, It needs a new part but I dont have one with me. The next week he came and replaced the part but it still didnt work. I called Amana again and told them since its still under warranty, we want a new appliance. I was told they dont do that unless a technician comes 2 times and he has to say it doesnt work. We had 3 visits. She said she would send out their top technician because he would know what is going on. Apparently the others didnt. He was supposed to come on Thursday but they called and canceled because they had scheduled the wrong technician. Rescheduled for today, Monday February 25 but cancelled because their truck broke down. We are finding it very inconvenient to have an appliance that hasnt worked for over 2 months, wouldnt you? Now scheduled for Friday. We will see. The only help I got was when I went to the manager of Home Depot about it and he got after them about it but still far from resolved. I imagine that Amana has some good appliances and we got a lemon. The appliances are questionable but the company is terrible to deal with.
Published: February 25, 2019
Christy of Corvallis, OR
Source: consumeraffairs.com

I bought a washer and dryer in Irwin at Rosendahls. The first time I used i
I bought a washer and dryer in Irwin at Rosendahls. The first time I used it, it would not work on rinse. The motor would just hum. Called where I bought. Said out of his hands to call Amana. I did. They blamed it on water pressure which I thought was bs. Then I filled up with water with bucket. Then it still would not work on rinse. Called them again. They said they replaced some parts. Took 20 min and theyre gone. They never checked at any time when they said it was fixed. They never ran a cycle ever. I said if it works on wash theres something wrong. They just bide time till warranty runs out.Now Im on a fixed income. It took me 2 and a half years to save for the pair. Im just disgusted at the way I was treated and they dont care they got their money. I tried to add the water for rinse. It just drains out but I have always had to add water to wash because the clothes were always dry on the top. My clothes come out with detergent on then after its done because it never ever has rinsed. DO NOT BUY AMANA ESPECIALLY ONE WITH NO WATER SETTING ENERGY EFFICIENT ONES. THEY DO NOT WORK. Im stuck with it. I live in a trailer which is small and I go to Laundromat. Dryer works great again. DO NOT buy.
Published: May 11, 2017
Connie of Jeannette, PA
Source: consumeraffairs.com

This is the worst washing machine Ive ever used! You cannot soak any clothe
This is the worst washing machine Ive ever used! You cannot soak any clothes because if you walk away with the lid open during the filling cycle and you do not close the lid within 10 minutes it pumps the water out. There is no way to delay the wash cycle in order to soak a load of clothes. The rise cycle fills with cold water, does not agitate, and immediately pumps the water out. When it has finished pumping the water out (there is no way to stop this action) I then need to turn the selector knob to rinse in order to rinse the clothes. This results in my using twice the water for the rinse. Talk about a crummy machine. I had a repairman out to replace the control board, but it only worked for a week. My advice - DO NO BUY AMANA PRODUCTS!
Published: July 1, 2019
Carole of Camano Island, WA
Source: consumeraffairs.com

I have purchased several washers of this model over the last few years. Nev
I have purchased several washers of this model over the last few years. Never again. I have had to have a service tech out to repair it five different times. They have replaced a coupler, transmission, motor, solenoid and issue of not emptying. I purchased the five year extended warranty because the one year warranty was up by about three months when the first one broke. So the repairman came out to fix it. It was going to cost me more than replacing it with a new one (that keeps breaking). I will never buy an Amana again.
Published: March 28, 2019
Richard of Freeland, MI
Source: consumeraffairs.com

I have wanted a 2-stage HP for years so when our 22yo 10SEER AC was nearing
I have wanted a 2-stage HP for years so when our 22yo 10SEER AC was nearing EOL, we jumped at the opportunity for a high-performance unit. My expectations have been exceeded: We love the dehumidification feature, the ECM air handler is able to reach the furthest corners of our house, I have to go outside to check if the condenser is running sometimes even though the unit is right outside our kitchen window, and the heat pump uses ~1kW less electricity while in the 2nd stage than our old unit. ComfortNet/Bridge took some learning but if you have patience and like to read then you'll be tuning your system in no time. Honestly, I ended up going back to many of the defaults because the whole setup is already quite efficient. We recently had a few <50F mornings so I have also been able to test the heat in action and am now looking forward to a cold winter to really stretch the system's legs!
Published: September 4, 2022
donye_west Greater Pittsburgh Area, PA
Source: amana-hac.com

We got a good price on an Amana side by side with ice maker and water dispe
We got a good price on an Amana side by side with ice maker and water dispenser from Home Depot. But the ice dispenser door failed--a cheap plastic assembly--and fixing it would cost 1/4 the cost of the refrigerator. Then the plastic frames on the glass shelves started falling apart--they are constructed so that stress cracks are inevitable. They cost about 1/8 the cost of the refrigerator each. Then the refrigerator itself started to deteriorate on the inside--it is very flimsy. Total piece of crap. I would not recommend anything Amana to anyone, or Maytag, or any of their other brand names.
Published: July 25, 2013
R of Santa Ana, CA
Source: consumeraffairs.com

I purchased an Amana stainless steel refrigerator with freezer drawer on bo
I purchased an Amana stainless steel refrigerator with freezer drawer on bottom in December 2010 for $1,200. Just five months past, the 12-month warranty freezer defroster stopped functioning and water would pour out from freezer all over kitchen floor. Repair cost $250 to install a heater rod that the repair company (REO Appliance in Norwalk, CT, where we purchased the product) told us used to be installed in the units by Amana at the factory but chose to stop using them to save money. The heater rod cost $20. The rest of the cost was for the service call and labor. Amana refused to refund our money. The unit is expensive and obviously faulty from the way it is manufactured, but Amana refuses to make good on it. They apparently believe once you are past the 12-month warranty, you are on your own. We will never buy Amana again. The stuff is junk.
Published: June 7, 2012
Joyce of Darien, CT
Source: consumeraffairs.com

This is the worst stove I have ever used. 70-100 degrees off in oven, takes
This is the worst stove I have ever used. 70-100 degrees off in oven, takes forever to preheat. Top elements wont heat properly, cant boil water unless a lid is on. Do not recommend this product. The first stove I sent back, replacement is no better. Would be ok for someone that does not cook.
Published: December 1, 2019
brian of Slave Lake, AB
Source: consumeraffairs.com

Its a good machine. Competitively priced. Good water conservation implement
Its a good machine. Competitively priced. Good water conservation implemented. It is attractively designed with fool-proof control settings... puts operator in drivers seat for a positive outcome...When paired with Amanas matching dryer, it is a bargain purchase.
Published: May 10, 2020
Russell of Moneat, VA
Source: consumeraffairs.com

An Amana furnace and air conditioner were purchased in Dec 2013 after my 21
An Amana furnace and air conditioner were purchased in Dec 2013 after my 21 year old furnace died. The Amana furnace first broke down and stopped cycling Feb 2014. The air conditioner first broke down and blew warm air in June 2015. Since the first breakdowns the air conditioner broke again in June 2015, it was making a leaking sound. Air conditioner broke again in June 2016, blowing warm air. Furnace broke twice Jan 2017, no heat. Air conditioner broke again May 2017, blowing warm air. Furnace broke again Jan 2018. And lastly, the air conditioner broke again July 2019 and I am currently waiting for a new evaporator coil. Evaporator coils are not covered under warranty so nearly $800 out of pocket. Wish I had more time in Dec 2013 to research furnace and air conditioners but when it is 20 below zero outside all I wanted at the time was heat!
Published: July 19, 2019
Karen of Minneapolis, MN
Source: consumeraffairs.com

I purchased a stove/oven a few years ago. I hardly ever use it and the issu
I purchased a stove/oven a few years ago. I hardly ever use it and the issue is the grates on top of the burner that you place your pots/pans on melted horrible. IT IS A STOVE...Flame comes out of the burner ..You cook on it..Seriously..it melts the burner???? The entire finish burnt off the burners. I would never buy another product from them..A stove top that melts. NOT ACCEPTABLE.
Published: December 27, 2020
Lee of Philadelphia, PA
Source: consumeraffairs.com

We bought an Amana oven from Home Depot in July 2010. We did not purchase
We bought an Amana oven from Home Depot in July 2010. We did not purchase the extended warranty package. You would think when you buy an appliance that you would get, at least, five plus years out of it. Well, in September 2011, our oven stopped working. We had the gas company come to check out the gas that we smelled. He said that the fire ignition is no good. So, we are two months past the warranty and this oven needs to be repaired. Needless to say, we are not happy and the gas representative said that he would never get an Amana oven.The consequences are that we have to pay someone to fix this and it will probably cost about $250. Does Amana make these to break down on purpose after the warranty period ends? Seems like an incredible coincidence to me. We may just get a new oven at this point and it will not be an Amana. When you purchase an item like this, you should have the confidence that it will give you a decent amount of time and 14 months is not acceptable.
Published: October 1, 2011
Ron of Ocean, NJ
Source: consumeraffairs.com

We have an Amana refrigerator model ARB2557CSR. We have had it for 8 years.
We have an Amana refrigerator model ARB2557CSR. We have had it for 8 years. We have had a few repairs over the years, but last night took the wind out of all of us that witnessed the door fall off the hinge and break the contents that were on the door. If anyones foot would have been in the area, it would had sliced it off or crushed terribly. The door was opened and for unknown reason, dropped off onto our slate floor. If our grandson would have been near, he could have been crushed. I checked the hinges and sprockets, and it still didnt make sense.After reading other remarks about doors in consumer reviews, I am one to be added to the list. This door was one large door, not double door. It was heavy. Please be aware of this defect. I am looking at other models, yet similar malfunctions have occurred that reviews have stated. Really a frightening experience. We will be looking at other models, yet not really confident about any. Hope this helps.
Published: December 31, 2012
Ed of California, CA
Source: consumeraffairs.com

I purchased a brand new stainless steal Amana refrigerator 6 months ago for
I purchased a brand new stainless steal Amana refrigerator 6 months ago for 1200. The day it arrived I had issues. The doors do not line up. One door is 2 inches below the other. I called Amana and they told me this was due to a crooked house! The refrigerator sits perfectly level. Within hours we realized that the ice machine had design flaws. Water and ice cubes fail to land in the cup. Ice goes all over the floor. We have resorted to opening the freezer door and scooping ice out.About two weeks in to owning the refrigerator both of the sliding fruit and vegetation drawers were cracked. They are made of very brittle plastic. The drawers do not have castor wheels or a slide system. They just sit plastic on plastic. This causes major friction and difficulty shutting the drawers leading to them breaking. Amana offered to ship new ones but did not offer a fix. The refrigerator in the show room had extra freezer shelves and a meat cheese drawer. Mine came without them and I was told these are add on by Amana customer support. I will never again purchase an Amana product. Very dodgy craftsmanship.
Published: September 10, 2015
Steve of Dalton, MA
Source: consumeraffairs.com

This is a perfect item nothing but great results and service from Best Buy
This is a perfect item nothing but great results and service from Best Buy team during this time and crisis crap. Thanks again
Published: July 25, 2020
Jhall1989
Source: bestbuy.com

We recently replaced our old air conditioning unit with a Amana. We went fo
We recently replaced our old air conditioning unit with a Amana. We went for a 20 SEER Amana. We love it. We love it’s two stages, energy efficiency, quiet operation and warranty.
Published: May 15, 2020
SantyD Simpsonville, SC
Source: amana-hac.com

Was purchasing my first washer & dryer and, quite frankly, looking for
Was purchasing my first washer & dryer and, quite frankly, looking for best value I could find. Bought Amana washer and dryer and while I dont do tons of laundry, they have both been great. Especially like that the washer has sensing to determine optimal water level. Only thing Im not crazy about, and this is nit-picking, there is no buzzer to indicate that a load is done.
Published: February 11, 2019
Linda of Henrico, VA
Source: consumeraffairs.com

Purchase the dryer two years ago. It wont spin. I called Amana and I needed
Purchase the dryer two years ago. It wont spin. I called Amana and I needed to purchase an extended warranty for $300 to have the dryer fixed. Or Im on my own with getting the dryer repaired. I will never purchase another Amana product.
Published: December 12, 2014
Denise of Hilton Head, SC
Source: consumeraffairs.com

I purchased a washer machine a year ago. I even got the extended warranty o
I purchased a washer machine a year ago. I even got the extended warranty on it; which doesnt run out until 2018. Ever since I have had this washer there has been problem after problem. I have even had new parts such as the transmission put on there, but the washing machine is still messed up. I have had to go to the laundromat to wash clothes and to my sons house. That should not be when I have a washer at home. I do not recommend this company to anyone. If I could return it I would but unfortunately my 30 days are long over. Im stuck with a washer that stays broke more than it stays working. Thank you for the worthless merchandise.
Published: September 2, 2015
Sarita of Greensboro, NC
Source: consumeraffairs.com

I have had several gas stoves, ovens and this one seems to work perfect for
I have had several gas stoves, ovens and this one seems to work perfect for me it doesnt have a bunch of bells and whistles its a plain Jane and I love it. If youre wanting something to cook with that evenly Cooks this is what you would want to buy Amanda is a good Appliance Ive had whirlpools, Frigidaire, GE, LG, Samsung but this is really good for just plain cooking.
Published: November 19, 2021
Tammy of Spottsville, KY
Source: consumeraffairs.com

Our 7 year old Amana Bottom mount fridge started making the sound of death-
Our 7 year old Amana Bottom mount fridge started making the sound of death-- the start overload /relay clicking every 3 minutes and the compressor not running. I tried replacing the start overload/relay just in case that would fix it. It did for a week and now the fridge is dead. Testing the compressor leads shows the compressor is dead. Replacement cost of a compressor here is $500 parts plus $350 labor. I am told by service technicians that the compressors in not just Amana but most all current energy efficient fridges are conking out on average between year 7 and 10. So those of you wanting to save money and save the planet should rethink scrapping your older fridge to be green and save energy because you are going to end up paying less in electricity costs but lots more in financing costs on $1,000 fridges that last 7-10 years. Plus you will be filling up the pockets of appliance salespeople with your money while filling up the scrap yards with all those dead but energy efficient fridges. Maybe they can recycle the metal into toys to sell offshore?I saved an estimated $50 a year in electricity by using a new energy efficient fridge. I paid $1,000 in 2004 buying the first fridge and now 7 years later, I pay another $1,000 for fridge #2. Repeat as required every 7 to 10 years. Fortunately, I was home when the fridge conked out so I could move, beginning to thaw, frozen food to my 1960 vintage chest freezer which continues to hum along. Just think what fun it would have been if the fridge conked out while I was away on a 2 week holiday? Conclusion, bend over and take it as no current manufacturer makes a fridge that lasts like the old ones did.
Published: December 10, 2011
Roger of Winnipeg, MB
Source: consumeraffairs.com

I guess I would say it is a high 5 but it is June and I have not used the h
I guess I would say it is a high 5 but it is June and I have not used the heat portion of the system yet. The AC works great so far and sounds efficient. The calling mechanism is instant.
Published: January 4, 2022
soccer mom Boston area, MA
Source: amana-hac.com

Amana dryer, less than 2 years old, doesnt heat anymore. About a $300 repai
Amana dryer, less than 2 years old, doesnt heat anymore. About a $300 repair for a $600 product. Do you remember your parents replacing appliances as often as we have to? I dont. Garbage in and here is your garbage out Amana/Whirlpool. At first when I called, I was told they dont even make the model even after I repeated several times off their own sticker. Then all of a sudden, they do make it once I mentioned that Home Depot may be selling knockoffs of their products. All of a sudden, oh yes, here it is. What a joke. They keep telling me that they are all consumers too and understand my frustration. They arent willing to do anything about it though. I guess I am expected to feel good about their products because they understand.
Published: December 1, 2011
Tony of Mundelein, IL
Source: consumeraffairs.com

I purchased this Amana washer in March 23, 2015. In February 27, 2016, this
I purchased this Amana washer in March 23, 2015. In February 27, 2016, this problem occurred: I turn on the washer, but as soon as the wash fill ups with water, it does not move to wash and it does not lock to start the wash cycle. The water drains and then I have to start the wash all over again. So I thought it was the lid switch, and my solution was to push down on the lid hard enough until I heard a click sound. This worked for several months. Another problem occurred on August 12, 2016: my load would complete the cycle, but when I open the lid, I clearly see that the clothes are soaked so this means that during the drain/spin cycle, the speed was too slow to fully squeeze out all of the water from the clothes. So my next solution was to start the drain/spin cycle only, but again. With all these problems that keep coming up, we decided to use our warranty, so we called in to have the washer repaired.We called HHGregg to repair the washer, and we gave all the detailed information as to the problems and the possible fixes to it. Their representatives solution was to replace the washer because they deemed the necessary repairs to the washer as costing more than the value of the washer. Well, we were shocked, because this washer is only 18 months old, so how could its value decrease so quickly in under 2 years? I researched and found that the drain/spin and lid switch is a very common problem with Amana washers. So we understood that we got what we paid for. So back to the washer replacement with HHGregg. They shipped us a new washer for around the same price of our old purchase.Again, we purchased the first washer in March (we got a St. Patricks Day Sale Price), and now were getting this new washer that is smaller and still is an Amana. HHGregg refuses to repair it, they would rather give us a washer that is smaller in capacity and would most likely last for a year but no more than 2 yrs. In a nutshell, we were screwed over by HHGregg, because they saved on repair costs, and gave us a washer of lesser value than what we originally started with. Oh ya, we had to pay on taxes, obviously, so they profited from that too. AMANA WASHERS ARE TERRIBLE!!! Save your money and purchase a more reliable washer!!!
Published: October 8, 2016
Jonita of Mount Holly, NC
Source: consumeraffairs.com

I purchased my refrigerator 4 years ago. Today, (bottom) freezer quit. I ca
I purchased my refrigerator 4 years ago. Today, (bottom) freezer quit. I called the original store for info; 4 years old so it’s out of warranty. I called another service company - more than the first. I sought Amana online and called toll free. They confirmed there is nothing they can do due to past 1 year warranty. I called my friend who bought the same fridge; she had the same problem and invested much money into fridge, which never worked correctly. I then found many customers online having the same problem at 4 years; compressor quits! This should not be with a new fridge. I called the Amana toll free number back and asked to speak to a manager. I spoke with Sherri, ID# **. After putting me on hold, she advised she would sell me an extended warranty for $392.39 to fix the freezer! This should not be; I told her I should pursue a class action suit as many customers have had the same complaint.
Published: October 31, 2012
Donna of Williamsville, NY
Source: consumeraffairs.com

I purchased a new Amana stove for a rental property in GA at the beginning
I purchased a new Amana stove for a rental property in GA at the beginning of Sept. It has NEVER worked. When I called they said they could only speak to the tenant, when she called it was past the 48 hours of delivery and since I didn’t get the warranty they would have someone come out and repair it... ok fine. The company was a no-show and no call twice. Then I get a letter from the GA housing authority that I am required to have a working stove within two days. I was forced to purchase a second stove for the renting family. I called and called Amana to pick up the useless stove and credit my account. They were extremely rude on the phone and refused to take it back. Not when I call the new repair company told me it would be fixed the day after Thanksgiving, following up today they now say the part is on backorder until next month. This will be three months now that I purchased the stove and fortunately am paying zero interest on through HD. I cannot believe the lack of customer service with Amana. I will NEVER EVER do any business with them again!!!
Published: November 26, 2018
Andrea of El Dorado Hills, CA
Source: consumeraffairs.com

I bought a Amana washer and paid over 400.00 dollars for it brand new in th
I bought a Amana washer and paid over 400.00 dollars for it brand new in the box. It last 1 year before the door that automatically latches the door on top broke and on the front of the control panel its flashing and says door latch. Its going to cost me 90.00 for a new lock. If thats the problem - if not, they said its the circuit board. It cost 230.00. I will never buy another appliances under this name.
Published: September 27, 2015
Thomas of Cartwright, OK
Source: consumeraffairs.com

I bought washer dryer fridge combo from Home Depot and 16 months later, the
I bought washer dryer fridge combo from Home Depot and 16 months later, the compressor goes out in my frig. and needs $900 repair and lost all my $400 plus in food. Thanks for caring, Amana and Home Depot that you shot our holiday. We have no more money to fix or replace our food crackers for our holiday. Can we all get together and sue them both? This is wrong.
Published: December 23, 2011
Sonya of Bluffton, sc
Source: consumeraffairs.com

I purchased a new home in the summer of 2013. I bought a new Amana washer a
I purchased a new home in the summer of 2013. I bought a new Amana washer and dryer set for my home. So to my surprise after about six months, the washing machine sounded like it was going to shoot through my roof. I unplugged the washing machine several times to rest the computer, nothing changed. Now when I press the play button on the washer, it only fills up to wash a load and thats it - no agitation or nothing. I spent well over $800.00 of my hard-earned money on something that is suppose to last for years, not a year and a half and it takes a dump. I didnt buy a extended warranty because I bought Amana products in the past, I thought this washer and dryer set was going to be reliable. So now I have go buy a new washer and it wont be Amana and thats for sure. Im thinking Ill take my chances with LG or Samsung.
Published: July 31, 2015
Tony of Dade City, FL
Source: consumeraffairs.com

If you must buy an Amana product, get an extended warranty and keep extendi
If you must buy an Amana product, get an extended warranty and keep extending it for as long as you can. Unlike the folks who make these Amana products, the Assurant Solutions service protection people are a standup group. Its clear from just a little research that this product (Amana ACS3350AS) had design and manufacturing flaws from the start, including oven and broiler igniters that dont last more than a couple of years. Unsafe overheating of exterior oven surfaces. A poorly placed computer control unit that overheats with the rest of the oven. Since they stopped making the computer, less than six years after we purchased the thing, its dead. Amana argues that the California state obligation that parts be made for seven years does not apply in this case. They consider it seven years from the date of manufacture and not purchase or it seems like they are saying we didnt buy it when we bought it. Run from these people if you have a choice. The warranty company (Assurant) is paying $720.00 for the oven we spent $1,000.00 in 2006. I believe I spent $200.00 on extended warranty until 2014. No money on five repair visits. You do the math. Please keep in mind this is the same corporation that owns Whirlpool, Amana, Jenn-Air, KitchenAid, Consul, Brastemp, Bauknecht and Gladiator. Collecting brands, not customers. Consider the service youll get.
Published: April 3, 2013
M of Santa Monica, CA
Source: consumeraffairs.com

It is an electric 4 burner glass or ceramic top model with a range. One of
It is an electric 4 burner glass or ceramic top model with a range. One of the burners has 2 settings to match the size of the pan or pot being used. The control settings can be confusing on both the stove top or the oven.
Published: January 30, 2021
Randall of Rice Lake, WI
Source: consumeraffairs.com

This is the worst washing machine I have ever owned. We bought it in May of
This is the worst washing machine I have ever owned. We bought it in May of 2014 and to my dismay found that it did not fill on the rinse cycle. My clothes always had soap residue left on them. I read the manuals carefully and it did indicate that when manually adding softener, to let the rinse tub fill. It never did. We called the repairman who re-calibrated it, so supposedly it would work properly. He no sooner left when the red lock lid button started blinking. It was off-cycle again. It still does not fill. I have to go to another rinse drain cycle to rinse my clothes. My advice to anyone...DO NOT BUY AN AMANA WASHER, THEY ARE JUNK!!!
Published: January 15, 2015
Carmen of Las Vegas, NV
Source: consumeraffairs.com

I have an Amana glass top range and an Amana microwave.. Both appliances th
I have an Amana glass top range and an Amana microwave.. Both appliances the doors have fallen apart in the first two years that Ive owned them. The microwave was manufactured August of 2012. Just after the one year warranty expired the overhead light burned out. After that weve replaced it 4 times this year. The door is literally cracking apart. The range door glass has been falling out and will hit you in the legs if you close it wrong. I am sure that Amana is aware of the problems. They will not stand behind their product.
Published: October 28, 2014
Samantha of Ceresco, NE
Source: consumeraffairs.com

The Amana is an 18.5 cu.ft refrigerator. Its a year old and works well. I b
The Amana is an 18.5 cu.ft refrigerator. Its a year old and works well. I bought it for two reasons: a) a Bottom freezer and the height being less than 65 inches to fit under cupboards. It works well so far. Not noisy to disturb ones concentration. This would be my third fridge in 43 years. Im not hard on them.
Published: February 11, 2021
Roy of Goulds, NL
Source: consumeraffairs.com

It’s very loud. Sounds like it’s dialing up something. Also you have to
It’s very loud. Sounds like it’s dialing up something. Also you have to cool on high or freezer will not be able to freeze items. This is my opinion and I am sure others don’t have these problems. But I would not recommend this refrigerator to anyone.
Published: February 12, 2021
Joanne of Kearney, NE
Source: consumeraffairs.com

I had my washer for barely over 2 years before it started to unbalance. Now
I had my washer for barely over 2 years before it started to unbalance. Now less than 2.5 yes after purchase I have to replace it. According to the Amana repair representative for my area I needed a new balance ring and new suspension. He said the balance ring would cost over 200 dollars, but my research show the average cost being 40 dollars. However, with the price of labor the total repairs would be a minimum of 170 dollars on a machine that only cost 300. I realize this was a bargain appliance but we never overloaded it and it should have lasted longer than 2.5 years. The short life expectancy of modern appliances is ludicrous. I recommend avoiding this brand or buying the extended warranty. I just hope the dryer lasts.
Published: November 27, 2014
michelle of Sacramento, CA
Source: consumeraffairs.com

I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several mo
I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several months, it was making funny noises. Several repair technicians and hundreds of dollars later, all I was told was that those were normal sounds. They kept getting worse until the other day when the freezer and fridge no longer work. This was the worst purchase Ive ever made, and will never buy another Amana or Maytag product. Buyers beware! Now, as I look online, I see all these brands are owned by Whirlpool, along with many others. The company is running a damn monopoly and should be busted up. Whatever happened to competition? America loses when competition is stifled.
Published: November 4, 2011
Tom of Warren, VT
Source: consumeraffairs.com

After moving in to a new home and seeing a brand new stove installed, I was
After moving in to a new home and seeing a brand new stove installed, I was excited to get cooking. I noticed that the stove grates were bent from the middle (the grates are long and the front burner and back burner are connected on the same grate). I didnt think this would be an issue because maybe the pans/pots I use would be heavy enough to compress the grates down. I was wrong to think that and the pots/pans will slide when put on the grates because of how they are angled. I have spilled a full pan of oil (luckily not heated to a dangerous temp yet) when the pan was placed squarely in the middle of the burner and it just slid forward and off the stove top.Amana was called to try and get replacements for the brand new appliance but they told us that the bend in the grates is on purpose and they will not be fixing the danger their appliance puts us in. I now can only use the back burners (one of which is very small) or I run the risk of hurting myself with hot falling pots and pans. They are confident this is normal and are fine with the dangers. Do not buy from Amana as they will sell you a dangerous product.
Published: August 26, 2020
DEMETRIOS of Barrington, NJ
Source: consumeraffairs.com

This stove is really easy to use and clean. It is not like the old style wh
This stove is really easy to use and clean. It is not like the old style where you have to lift the top to clean underneath. The oven is very easy to clean also. The burners are easy lighting and also the oven is too.
Published: March 18, 2019
Virginia of Malvern, AR
Source: consumeraffairs.com

Slide in oven model ACS3350AS - The display turns off when baking. I saw hu
Slide in oven model ACS3350AS - The display turns off when baking. I saw hundreds of exactly the same complaint. The hinges were replaced without success. I contacted Amana, but they deny that this is a problem and claim that no one contacted them. I have no clue what to do anymore and plan to purchase another oven definitely not Amana. This company has the worst customer service and products.
Published: September 12, 2015
Michael of Summit, NJ
Source: consumeraffairs.com

Bought this on 5/1/2018, was delivered 5/8/2018. Called service because of
Bought this on 5/1/2018, was delivered 5/8/2018. Called service because of how wet things were and dishwasher walls were extremely wet. First repairman said there was nothing wrong. Called the company and they sent a different repairman who found that it needed a new control panel, that the heater was not coming on. That was replaced on 5/24/2018 and I am still having issues with wet dishes and very wet walls when the cycle is done. I have had other dishwashers and none of them were wet when done. I think I got a lemon and have been trying to get the company to give me a replacement, even if I have to spend a bit more money. I am disgusted with the performance of this Amana product and would never recommend it to anyone.Updated on 06/15/2018: So disgusted with my new Amana dishwasher. After calling and having repairmen out 4 times I was told nothing more can be done. The is fact that my dishes and silverware have to hand dried after the cycle is done and the interior of the dishwasher is very wet. The last repairman told me its because of the thin plastic that is used and the heat is not as high is the problem. He said that after it is used for a while the walls will become seasoned. What a bunch of crap. My old dishwasher had a plastic interior and I never had to dry anything. I am so sorry I bought this dishwasher. I will never recommend Amana to anyone. I would like to dump this piece of junk on your doorstep. I have sent other emails on my problem to which I never got a response. Ignore me and I still will not go away.
Published: June 10, 2018
Donna of Johnstown, PA
Source: consumeraffairs.com

The washer and dryer are a nice size, nice colors. However not a whole lot
The washer and dryer are a nice size, nice colors. However not a whole lot detail on the door locks which is nice but afraid to open it if I need to add softener. Also I would like it to be a little more quietly.
Published: February 8, 2017
Karla of El Reno, OK
Source: consumeraffairs.com

Our new oven came on time, installed easily and worked well. However, after
Our new oven came on time, installed easily and worked well. However, after its second self-clean cycle a round hole appeared in the finish of the floor of the oven. This hole is about one inch in diameter, with little cracks radiating outward from it. We called Amana, who sent a repairman to assess the issue. Subsequently, Amana shipped us a small tube of touch-up paint. This paint is a different colour than the ovens interior finish (black vs dark blue), stinks horribly for several days after application, and does not fill the hole even after three applications. A further call to Amana has yielded only the statement that there is nothing more they will do.By the way, the repair technician who came told us that its quite common for this kind of flaw to occur. Be advised, your nice looking appliance may start looking ugly soon after purchase, and youll be on your own! I have advised the appliance people at the local Home Depot to provide a warning to anyone wishing to buy an Amana, Whirlpool, Maytag or JennAir appliance.
Published: March 9, 2020
DAVID of Huntsville, ON
Source: consumeraffairs.com

I have a Whirlpool GS395LEHS range/oven that is 14 years old. It was only u
I have a Whirlpool GS395LEHS range/oven that is 14 years old. It was only used regularly for about 5 of those years, then as an extra oven for holidays. A code appeared recently that meant the membrane is bad. Cant use any oven function now. Tried to get a replacement, but Whirlpool doesnt make them anymore. So my range is now junk. Looked online at Amana ranges and found many negative reports about them. Looked a little more and discovered that Amana and Whirlpool are one in the same. I will not purchase either of them as a replacement. Im not mad that the membrane went out after 14 years, I am mad as all get out that I cant purchase the $32 part to fix it. I hope Whirlpool/Amana execs get it through their thick skulls that consumers want products that can be repaired. If they want to put their noses up in the air and continue as they are, they can watch GEs sales go up. GE does carry parts.
Published: November 25, 2014
Brian of White Cloud, MI
Source: consumeraffairs.com

I just purchased an Amana washer this February and already its stop working
I just purchased an Amana washer this February and already its stop working. I havent even got to use it much. It has been down since May 26, 2016 and counting. DONT BUY AMANA! You hear me. Their product is junk.
Published: June 23, 2016
Teresa of Cartersville, GA
Source: consumeraffairs.com

I bought an Amana clothes washer in December and it died on March 6th. I ha
I bought an Amana clothes washer in December and it died on March 6th. I have contacted the company about trying to get a refund and got a form letter and a rude customer service person... Im sending them a certified letter and then filing in small claims court to try to get my money back. So save yourself a hassle and buy another brand.
Published: March 14, 2019
Winter of Fort Worth, TX
Source: consumeraffairs.com

In 2002 bought Amana Distinctions top load washer and electric dryer. They
In 2002 bought Amana Distinctions top load washer and electric dryer. They worked great for 11 years with zero problems. The dryer still works. The washer died because when I started hearing a strange noise a couple of weeks ago, I didnt do anything about it and kept using the machine. Then during a load it started smoking. Turned out a bearing or gear or something went bad and the belt got out of alignment and running like this killed the transmission. I really wish I had called the repair person when I first heard the noise because the repair is too expensive to justify. I have really loved the no frills controls, stainless steel wash tub, and extra-large capacity. So disappointed. :(
Published: October 8, 2013
Aimee of Conway, AR
Source: consumeraffairs.com

This washer has been with me about 20 years and keeps on keeping on. Does a
This washer has been with me about 20 years and keeps on keeping on. Does a good job on spin out. Not too loud.. It's got three load sizes. If I buy another one it will be this kind. I bought it at Lowe's.
Published: May 17, 2020
Robert of Atoona, AL
Source: consumeraffairs.com

I bought an Amana gas dryer less than a year ago, the paint on the inside s
I bought an Amana gas dryer less than a year ago, the paint on the inside started peeling off and messing up our clothes. So I get a hold of customer service and they tell me it dont cover anything after 30 days!!! Are you kidding me 400 dollar piece of scrap metal... stay far away from this brand - they do not support their product!!
Published: September 7, 2016
tracey of Roseville, MI
Source: consumeraffairs.com

I bought a new town home which comes with an Amana refrigerator. This is a
I bought a new town home which comes with an Amana refrigerator. This is a very bad experience. The fridge never ever works properly on any settings. The freezer is always freezing or producing snow ice that blocks the flow of ice and the ice keep on coming out of the place where its supposed without stopping. Water leaks all night from the water flow place... the worst appliance I have ever had.
Published: March 24, 2014
Marwan of Sanford, FL
Source: consumeraffairs.com

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