We have had our Amana refrigerator for over 26 years and it is still going strong. I have always been pleased with its performance and will be sorry when I have to replace it. They dont make them to last anymore.

I am very unhappy to write this because I thought Amana product is good brand and product since very long time but I was wrong. Its total garbage and wastage of money, I bought the combo dryer and washer from Leons on boxing day. After couple of days using the dryer I found that its not efficient as I thought, after drying the cloth always keep wet, I think I bought the bad quality product, I wish I could return this! I request do not buy amana ever in life.

Bought brand new Amana washing machine from Home Depot and am very disappointed with the product. It does a lousy job of cleaning my clothes and will not fill up while I am loading (lid has to be closed for water to fill). Very disappointed not only has my money been wasted but also my time. Will never again buy anything Amana.

We bought an Amana Top Loading Washer (NTW4605EW0) on July 22, 2016 to replace a front load Whirlpool Washer that had its control module go up. Big mistake! 9 months and 2 days later... what do you know same issue that we were having with the Whirlpool! The washer would not drain. Turned it off and unplugged it. Now it wont power back on and drain. I had to hand drain the washer as far as I could get it and pull all my soaking wet clothes out to finish hand washing them! I am beyond frustrated with all Whirlpool Corporations various holdings (Amana, Maytag, Whirlpool, and many more) washers. Never again will I buy any washer made by a single company owned by Whirlpool!

I purchased an Amana refrigerator with bottom freezer about 4 years ago. Recently noticed water leaking from under the freezer onto the laminate floor. Upon further investigation noticed ice build up on the floor of the freezer. The lower basket would scrape on the ice as the door basket was pulled out. Checked out the problem on the internet and noticed a number of similar complaints. At that point assumed maybe there was a recall for a certain part causing the problem. Called the store where I purchased the appliance and a repairman was out within a day. He was knowledgeable and knew what the problem was. It appears to be fairly common. The replacement part has been fixed to remedy the problem. Because this is what I was told, I inquired about a possible recall. I was told that the part had been modified since I purchased my refrigerator. If the part has been changed or modified then it seems Amana is aware of the problem. The part is a drain tube. The cost to me including labor was almost $200.00. I felt that Amana should cover the cost as there are a number of complaints about this issue. The serviceman suggested I call Amana so I did. Even though the representatives were nice and professional they offered no resolution or satisfaction to my complaint. I spoke with a supervisor too. I fully explained my reason for calling and my dissatisfaction with Amana but really felt that they could care less. I stated that they would lose me as a customer if they could not stand behind their product especially knowing this was not a new problem. I guess customer satisfaction doesnt count for much today. Too bad but that is the last Amana product I will buy.

Amana Top Load Washer W10740545A; W10740546A - This washer was purchased from Albert Lee Appliances, Bellevue, WA, on 3/31/2015 and installed on 4/7/2015. It failed to operate for the first time on 8/5/2015. Once the appliance is installed, the customers are on their own and Albert Lee turns over repair to a company named Appliance Hospital, Seattle, WA. It does not seem like a good business decision to not also be responsible for repair for how can they gauge what products reliably serve their customers?An Appliance Hospital technician arrived on 8/7/2015, pressed the same start button that we had been engaging and the washer worked. He left with the promise that a new controller would be ordered -- not received or installed as of this date. Thus, it appears that we are involved with an intermittent failure. This does not translate to reliability concerns on the part of Albert Lee Appliances, Appliance Hospital and especially Amana-Whirlpool. Apparently, none of these businesses are concerned with the stocking of an appropriate number of repair parts locally. I would recommend that other buyers not consider doing business with the above.

I hate all the bells & whistles of high-priced washers & dryers....they usually don't really do much but cause headaches. We opted for this fairly basic dryer & it works perfectly so far! It has a bit more room in it than our last one so the clothes come out virtually wrinkle-free! I would recommend it highly....unless you just NEED to spend more $$

I have a Amana dishwasher in my rental house and it stopped circulating water at about a year and half - I tried to get some type of concession from Amana for parts and labor going through their service outlet. The answer was a complete NO due to the fact that it was out of warranty. This dishwasher just stopped circulating water one day and didnt get the dishes clean due no water spraying on the dishes. I personally went underneath the dishwasher and gently tapped the circulation pump and it began to work. My years of experiences in the automotive field tells me that this is a manufacture defect with their motors where the manufactured motor has a flat spot in the rotor that will stop in a certain location and stop working at times. This failure was produced at the manufacturer and if I am right they too know that it is their responsibility to take care of the defect but the almighty profit or dollar cost is more important than customer service of honesty. To this I say I hope Amana goes out of business because I think it wont be too long that it will go out of business due to the fact that they are already under Whirlpool. I learned my lesson - if the product is cheaper than everyone else what can you expect? It sure wouldnt be your moneys worth, not even at a year and half use.

I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several months, it was making funny noises. Several repair technicians and hundreds of dollars later, all I was told was that those were normal sounds. They kept getting worse until the other day when the freezer and fridge no longer work. This was the worst purchase Ive ever made, and will never buy another Amana or Maytag product. Buyers beware! Now, as I look online, I see all these brands are owned by Whirlpool, along with many others. The company is running a damn monopoly and should be busted up. Whatever happened to competition? America loses when competition is stifled.

This is the worst washing machine I have ever owned. We bought it in May of 2014 and to my dismay found that it did not fill on the rinse cycle. My clothes always had soap residue left on them. I read the manuals carefully and it did indicate that when manually adding softener, to let the rinse tub fill. It never did. We called the repairman who re-calibrated it, so supposedly it would work properly. He no sooner left when the red lock lid button started blinking. It was off-cycle again. It still does not fill. I have to go to another rinse drain cycle to rinse my clothes. My advice to anyone...DO NOT BUY AN AMANA WASHER, THEY ARE JUNK!!!

Three of my Amana appliances are not working. The Amana washer is 4.5 years old, the Amana oven and dishwasher are 6 years old. I understand that appliances break down but three so soon and at the same time????? Shame on Amana. Do not buy Amana products! I just paid $170 for a diagnostic evaluation to tell me that the repairs will cost me over $750. The issues I have with all three are common with other customer issues, yet the company does not issue recalls. I bought the stackable washer & dryer. If I end up needing a new washer, I dont know if I will be able to get one that will properly fit under the Amana dryer. I will never ever buy an Amana product again. Their products are defective and they do not care about customer service.

I have wanted a 2-stage HP for years so when our 22yo 10SEER AC was nearing EOL, we jumped at the opportunity for a high-performance unit. My expectations have been exceeded: We love the dehumidification feature, the ECM air handler is able to reach the furthest corners of our house, I have to go outside to check if the condenser is running sometimes even though the unit is right outside our kitchen window, and the heat pump uses ~1kW less electricity while in the 2nd stage than our old unit. ComfortNet/Bridge took some learning but if you have patience and like to read then you'll be tuning your system in no time. Honestly, I ended up going back to many of the defaults because the whole setup is already quite efficient. We recently had a few <50F mornings so I have also been able to test the heat in action and am now looking forward to a cold winter to really stretch the system's legs!

Replaced old 4ton unit with Amana AVXC20 5ton Air Conditioning, like the variable speed compressor and how quiet the unit is when its running.

I purchased an Amana refrigerator 3 years ago and so soon the compressor went out. I had a 4-year warrant from Home Depot. Some guy, he was not with Home Depot but from an appliance repair store, they hired came out and he was very rude. I would ask him a question about the freon and he would shrug his shoulders. I think this was because he is white and Im Spanish. Lately, since the apartments next door have been empty for a year, roaches have come to my home from there. Because I keep up on roach control, we did not have them before. He found two roaches on the floor and put down we were infested, which we are not. Now Home Depot says they will not fix it. But another repair person says that’s absurd. Even if you have them roaches, they can not get in the compressor.I blame Amana for making cheap refrigerators. Did you know they put cardboard to cover the back of the refrigerator? And I blame Home Depot for not delivering what they agreed. We are going to have to put another tent over our house to get rid of the roaches.

We purchased a basic model Amana refrigerator A9RXNMFWB01 in June 2010, delivered in July 2010. The refrigerator was making a lot of noise the past few months. We didnt realize the fan was not working properly. When the fan quit, the food was still frozen in the top freezer. But the refrigerator compartment would not go below 50 degrees. I called for the Amana technician. A & E couldnt make it over until the following week, so we called a local repairman. $182 later, new fan, the refrigerator is fixed. Its only 15 months old! Our old Amana is still running since 1997. We have never had troubles with a refrigerator in our 35 years of buying appliances. Now I see on reviews of compressors going bad. Appliances are not made well and we will be lucky to get 8 years out of this Amana with cheap parts. There go our landfills. What can we buy that wont cost hundreds to fix? We have never had to buy extended warranty. This is a money maker for Amana (Maytag, Whirlpool). It’s a lesson learned. I’m very dissatisfied. I feel we deserve to be compensated for this breakdown, especially since it acted up during the 1st year of warranty. We shall see if Amana can make it right.

Washer & dryer Mod NTW4705E WD and NED4705EWO - Both appliances are the most worthless piles of junk I have ever paid over $400 each for. Washer was delivered with a bad master control board so the Amana repairman said. After replacing and using the set twice, I determined the washer doesnt agitate enough to get the dirt out. It makes an awful grinding noise while agitating (normal per repairman). The water levels are too low and after rinsing, the spin cycle is insufficient to remove the water. Clothes are still sopping wet. This adds to the drying time of the somewhat inefficient dryer. On high heat, it still takes 120 minutes to dry a normal, medium sized load of clothes. And YES, the dryer is properly vented with a new, unobstructed vent which exits to the outdoors. They are both just cheap, Chinese CRAP!!

Bought a Amana HVAC in 8/14. In one month serviceman had install a hard start kit on the AC unit. When it starts the current it pulls shuts down all the florescent lights in the whole house. After the kit was installed all the lights still blink. A hard start kit is only used on units that are at the end of their life. NOT at the beginning. This not my first rodeo. The furnace (which also controls the AC) locks up any time the power goes off. I manually must turn thermostat off, turn off the furnace breaker, wait 10 minutes, switch the breaker on and the thermostat on for anything to work again. This is a weekend home so having a reliable furnace/AC is critical. Yes I have had the rural electric company out the check the power at the pole/house and at the AC unit. The power is not only good but exceptional.I have called each day for 4 weeks. Every time I get the same response. Your customer service guy is... He is waiting on a email from the Technical dept. I had a hard start kit installed on a different house in a different city. I asked the guy about this. He gave me a answer in less than 5 minutes. Answering the phone in less than 5 minutes does not give them the right to give a BS response! Oh BTW now the Amana service guy has sent me a bill for the hard start kit as that is not covered under warranty!!!

I purchased a brand new Amana 3.5 Cu. Ft. Top Load Washer with Dual Action Agitator (model NTW4516FW2) in July 2018 from Home Depot. The product has completely stopped working after just over 2.5 years of normal usage in a small household of 2 people. According to the repair representative, the controller has stopped working and needs to be replaced at a cost of more than $500 which would be more than the price paid. The product lasted less than a quarter of the expected lifespan of 12 years. A call to the company that owns Amana (Whirlpool) provided no reprieve such as a discount on a replacement purchase or credit towards other Whirlpool products.

This is a perfect item nothing but great results and service from Best Buy team during this time and crisis crap. Thanks again

I get the best price i love my dryer... This is my first time i buy in this store i love it.

This was a counter depth side by side refrigerator and had lots of room, water and ice in the door. Glass adjustable shelves with lots of built in special compartments too. During the 23 years I had it the only thing I had to do was change out the ice maker tray. Very well made. It is still working today in someone elses kitchen.

I just purchased an Amana washer this February and already its stop working. I havent even got to use it much. It has been down since May 26, 2016 and counting. DONT BUY AMANA! You hear me. Their product is junk.

An Amana furnace and air conditioner were purchased in Dec 2013 after my 21 year old furnace died. The Amana furnace first broke down and stopped cycling Feb 2014. The air conditioner first broke down and blew warm air in June 2015. Since the first breakdowns the air conditioner broke again in June 2015, it was making a leaking sound. Air conditioner broke again in June 2016, blowing warm air. Furnace broke twice Jan 2017, no heat. Air conditioner broke again May 2017, blowing warm air. Furnace broke again Jan 2018. And lastly, the air conditioner broke again July 2019 and I am currently waiting for a new evaporator coil. Evaporator coils are not covered under warranty so nearly $800 out of pocket. Wish I had more time in Dec 2013 to research furnace and air conditioners but when it is 20 below zero outside all I wanted at the time was heat!

Our new Amana furnace is so quiet and efficient! We love it. We aren't nervous to enter the long winter months. We know we will be warm and comfortable until spring.

They were no help to me at all about reimbursing me anything on both washer and dryer, which were not that old. I had terrible problems with both. Would never buy a front loader again. The company wanted to give me a percentage off of my new dryer (this broke down first) which had cost so much less. I did not think that was fair.

On February 4th 2009, I purchased an Amana front load washer and since September 29th 2010, we have had it serviced four times to replace. First, the door latch sensor; second, the door itself; third, the front panel and fourth, a new motor was installed on August 30th 2011. Now, we still have the error code 3e, which was supposed to be for the motor pop up again on September 3rd and I had to put in a fifth service. This is the worst appliance I have ever bought. I do not recommend anyone to purchase this item. I dont know what I was thinking when I went to the Home Depot. In the past, I have always purchased my appliances from Sears Kenmore and I still have my 12-year-old dryer which is still going strong.

I purchased an Amana refrigerator over a year ago. About 10 months into the purchase it stopped refrigerating. Customer service told me to input it for 24 hrs and it started working again. One month after the year warranty expired it broke again. Now the tech is coming out the second time and $450 loss of groceries later it is still **. I will never buy this brand again and will probably have to get a new refrigerator by the end of this year. Please do not buy. It is not worth the headache and customer service says, Were sorry but will not replace.I purchased an Amana refrigerator over a year ago about 10 months into the purchase it stoped refrigerating. Customer service told me to input it for 24 hrs and it started working again.one month after the year warranty expired it broke again now the tech is comming out the second time and $450 loss of groceries latter it is still shit...I will never buy this brand again and will probobly have to get a new refrigerator by the end of this year...please do not buy it is not worth the headache and customer service sais were sorry but will not replace...

I purchased an Amana stainless steel refrigerator with freezer drawer on bottom in December 2010 for $1,200. Just five months past, the 12-month warranty freezer defroster stopped functioning and water would pour out from freezer all over kitchen floor. Repair cost $250 to install a heater rod that the repair company (REO Appliance in Norwalk, CT, where we purchased the product) told us used to be installed in the units by Amana at the factory but chose to stop using them to save money. The heater rod cost $20. The rest of the cost was for the service call and labor. Amana refused to refund our money. The unit is expensive and obviously faulty from the way it is manufactured, but Amana refuses to make good on it. They apparently believe once you are past the 12-month warranty, you are on your own. We will never buy Amana again. The stuff is junk.

Purchased an Amana top loading washing machine in December 2018 from Home Depot. It worked well for about a year. Then after that the issues began. Stopped cleaning clothes completely, leaving them soaked and dirty. Began making horrible loud sounds constantly, it would get stuck on certain cycles and not complete others, it stopped agitating clothes all together. The control panel was completely out of whack by August 2020 and basically beyond repair (per more than one repairman). It stopped functioning altogether by December 2020, which is exactly 2 years after the original purchase date. So I was then forced to purchase yet another washing machine (not Amana). Amana washing machines are a total waste of money and they do not last!!! I regret purchasing one big time...I learned the hard way how poor quality they really are. Do not buy.

This refrigerator has been a good choice for us. We love the freezer being on the bottom. So much room on the top and easy to get anything out of the freezer. It has the one door, not the split two.

Installed Amana in new home in 2013 and have had to replace air handler twice, so I am on my third in six years. Warranty fortunately covered leak in coil twice, but the labor has cost me thousands of dollars. Since the handler is obviously a defect by Amana- I wrote a nice letter asking for some relief on the labor explaining the situation. Never heard back and obviously they dont care-even if they told me no. I rarely write reviews, theyre lucky to get one star. Would look seriously at another company.

First and foremost DO NOT PURCHASE AMANA anything!!! I made that huge mistake when purchasing my oven and bottom freezer refrigerator in 2004. Compressor was dead within 5yrs of purchase. The stove was and is a nightmare!! Of course this stove is no longer made and good luck trying to find parts. This stove retail was approximately 1100.00 middle of the road price but for all the error codes it throws out, it makes one think how dumb was I to even THINK about buying this model or brand!!Replaced two oven sensors, temp regulators now door does not shut correctly therefore heat escapes from oven and get ready because when that happens the timer/clock control board melts!!! Really???!!! AMANA is blind to this and will ignore all of your complaints!!! You might as well just hold a match to your money when it comes to AMANA!! One will have difficulty finding parts for a discontinued model on anything but this is how AMANA conducts business!!! I totally understand with time all things need to be replaced and simply run its course. However, 4 to 5 yrs life expectancy is max on all AMANA anything! Just tell yourself AMANA is no longer being made and save yourself the aggravation.

We bought an Amana washer and dryer set 3 years ago, the washer wont advance to rinse/spin and sometimes wont unlock unless the unit is unplugged. The dryer is also failing, before the washer started having issues the dryer stopped working efficiently and has to be run for 120 minutes to get clothes dry. Im dissatisfied and disappointed!

My husband and I bought a brand new Amana front load washer in May of 2009. Last week, March 5, 2011, it broke. It began buzzing. When I went to check it, the washer has an “ND” code and it would not open. The first girl I spoke with was Samantha. She told me that she couldnt find that code in her computer (on the net is says it means no drain, most likely true), but she told me how to get the washer to unlocked. Eventually, it did work. My washer still had dirty water and soap in it. I handled the soapy mess and later washed my clothing at my in-law’s house. When I called back to talk to them about why my washer wouldnt work and what they could do to help me, I was told nothing. I spoke to a manager and was told the same thing. The only thing they were willing to do was give me a warranty plus one. Meaning, that I get this repair fixed and one-year warranty on the piece of junk in my basement. My washer wont be 3 till May. There is no reason for it to be broken. I also did my own research and many people have complained about the same problem. I feel that this washer should be recalled or at least the company should fix it at no cost to the consumer. This seems to be an on-going problem with this model. We bought thinking this we were buying from a good company. Now, Im stuck with a scrap pile till I get the repair guy to come out, thanks to a warranty that I have to pay for out of pocket.

After moving in to a new home and seeing a brand new stove installed, I was excited to get cooking. I noticed that the stove grates were bent from the middle (the grates are long and the front burner and back burner are connected on the same grate). I didnt think this would be an issue because maybe the pans/pots I use would be heavy enough to compress the grates down. I was wrong to think that and the pots/pans will slide when put on the grates because of how they are angled. I have spilled a full pan of oil (luckily not heated to a dangerous temp yet) when the pan was placed squarely in the middle of the burner and it just slid forward and off the stove top.Amana was called to try and get replacements for the brand new appliance but they told us that the bend in the grates is on purpose and they will not be fixing the danger their appliance puts us in. I now can only use the back burners (one of which is very small) or I run the risk of hurting myself with hot falling pots and pans. They are confident this is normal and are fine with the dangers. Do not buy from Amana as they will sell you a dangerous product.

Bought Amana more than 18 yrs ago; moved once, never any problem. It is a huge model, bottom freezer. Brand no longer top tier but a better comparison to todays pricy, less dependable choices. Worth checking out.

I bought a washer and dryer in Irwin at Rosendahls. The first time I used it, it would not work on rinse. The motor would just hum. Called where I bought. Said out of his hands to call Amana. I did. They blamed it on water pressure which I thought was bs. Then I filled up with water with bucket. Then it still would not work on rinse. Called them again. They said they replaced some parts. Took 20 min and theyre gone. They never checked at any time when they said it was fixed. They never ran a cycle ever. I said if it works on wash theres something wrong. They just bide time till warranty runs out.Now Im on a fixed income. It took me 2 and a half years to save for the pair. Im just disgusted at the way I was treated and they dont care they got their money. I tried to add the water for rinse. It just drains out but I have always had to add water to wash because the clothes were always dry on the top. My clothes come out with detergent on then after its done because it never ever has rinsed. DO NOT BUY AMANA ESPECIALLY ONE WITH NO WATER SETTING ENERGY EFFICIENT ONES. THEY DO NOT WORK. Im stuck with it. I live in a trailer which is small and I go to Laundromat. Dryer works great again. DO NOT buy.

My refrigerator had stopped working. I called Amana and gave flamingo appliances to look at it. Technician said that water got into the lines and the refrigerator could not be fixed because of rust. I dont know how rust could form in an aluminum line and combine with the refrigerant. I have a service contract with Amana and they refused to honor it, because they said rust is not covered. I do not believe the technician because he did not look too hard and try different things. He was in my house about 15 minutes and called to Amana. I called Amana and they told me they would not even reimburse me for spoiled food because rust damage is not covered. I have time left on my contract and they would not pro-rate it either and want to charge me for the service call. I have to purchase a new refrigerator, but not anything that Amana makes.

My washer has given me multiple problems within the first year! It always gets stuck on rinse, which raises my water bill. I have four children and one week before school, my washer stopped working. The technician was supposed to come between one to five. I got home and one of my neighbor said the tech was here at 12:00. He didnt even come back. They were supposed to then come the next day - no show, no call! They have given me nothing but rudeness. Do not buy from this company.

I bought my washer and dryer in 2002 from Lowes. I got the Platinum Warranty. I just feel one should always get additional warranty on major purchases such as appliances. After12-13 years of having them, with VERY minor issues given the number of years I have had them, my dryer broke down beyond repair. My washing machine is still going strong though! Because of this I purchased another Amana dryer. I am very pleased with the durability of this product. When I bought the set in 2002 the salesman said they are the workhorse of washer and dryers. I can tell you after 13 years he was right! All I can find, right now, is my owners manual with the 2000 date.

Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not drain but is full of water. They want me to sit at home on a Thursday (NEXT WEEK), today is Monday, until a repairman shows up. No idea when. Just wants me to wait. Informed them I will have the washer, water supply and a cord to plug into outside because they arent entering my house. I am an independent driver for people needing rides to Dr, Grocery and so on. I did inform them I could wait but a $20.00 an hour fee will be charged. Ill let you know what happens if I can.

We got a good price on an Amana side by side with ice maker and water dispenser from Home Depot. But the ice dispenser door failed--a cheap plastic assembly--and fixing it would cost 1/4 the cost of the refrigerator. Then the plastic frames on the glass shelves started falling apart--they are constructed so that stress cracks are inevitable. They cost about 1/8 the cost of the refrigerator each. Then the refrigerator itself started to deteriorate on the inside--it is very flimsy. Total piece of crap. I would not recommend anything Amana to anyone, or Maytag, or any of their other brand names.

I bought an Amana side by side refrigerator in March and it didnt work at all. Got it replaced in April and the compressor died by July so they put in a new compressor that never worked. Now they want to put in another compressor that will probably not work either. 3 weeks without a refrigerator and I cant afford to go out to eat all the time. The only thing worse than their products is their customer service whose policy seems to be too bad, well get it fixed sometime...maybe! Do not buy an Amana!

I have enjoyed the washer and dryer for the 8 years I have had them. The part that I am very unhappy with is the cost of the parts to fix the problems I have had; heating element that cheapest was one appliance store for $75 (rest online and other store was over $100), worked two times drying clothes then stopped working with going around. Told probably the belt, but again no belts around and had to be ordered, and also told from all appliance stores that old being $56 is higher than other dryers. The belt was not needed so not opened so will be seeing if I can have my money back for it. Told its either the door switch, that would be $25.99, or the board that would cost $200.80. Again, I enjoyed the way it was, but the cost to fix the problems is higher than buying a new one. Very unhappy to spend so much time and so much money along with being told having to order parts shows it is happening quite a lot from owners; annoying and unhappy.

The brand new stove made noises and no one helped me with a repair visit. After a long time on hold a technician was suggested and the person refused to come look at the range. I had to call the store and spent a lot of time trying to find someone who would help. The store would not replace the range even though it was brand new.

I have to wait till the washer finishes to add fabric softener. So that means I use more water, and that means my bill goes up!! If I try to pause it, it stops and I have to start all over again!! That washer SUCKS!!!! And the handle on the dryer is broken!

Bought a Baking element for my stove. Over a month to receive. Call a service tech to install to find out that I did not need to replace it on my stove. I called Amana customer service to find out how to return the brand new part. I was told to send back in same box with a return authorization that would be emailed to me. I went to the post office and mailed per the instructions given to me but instead of it costing me the same $7.95 that Amana paid to ship to me, I was charged $29.15!!!! My entire refund is only $51.63 so half of my refund is being absorbed in returning because Amana will not provide a return label!!In the end my refund will equal half of the $47.00 price of the part alone???? When I called the parts department customer service they smugly advised, Well you have to return in our box but you could have shopped around for the best shipping rate???? This is a scam and why Amana/Whirlpool is going down in flames! Cheap shots like this to innocent customers who have been loyal to their brand for years. When you ask for a manager the customer service people lie to you and tell you they are the manager and no one else is there but them??? Does not sound like a manager????

I am a landlord with occasional need for new appliances. I went to Menards in Massilon OH in January of 2013 and bought an Amana refrigerator for about $600.00. I had no problems until this January, 24 months after purchasing. Bad compressor. Replacement cost is $445.00. Menards said I should have bought an extended warranty, they were Zero help. Amana only guarantees their product for 12 months. I found most mfrs also have reduced their warranties to 12 months, however I have several Frigidaire refrigerators that have lasted many years. The Frigidaire in my home is 17 years old with no problems. I will not buy from Menards ever again nor will I buy anything Amana. Go Frigidaire.

I got this product installed in my rented house by the landlord. The machine stopped working on the first week right before Christmas. We waited 10 days for repair guy to come and fix it. The machine is new so he billed $340 the insurance or whatever. Two laundry loads later the machine is dead again. I ruined my laundry because I put the detergent and the bleach and had to wait another week for another repair guy to come. Im not going to be surprised if it dies again soon after... I wonder if all the happy customers reviews are actually submitted by the customers. I also wonder if my review will be screened out and removed from this site. Im gonna post it everywhere though. Save your money and save yourself from the troubles. Get something that is not so cheaply made.

It has a bottom freezer which is easy to get to & arrange. Also with an automatic ice maker. The refrigerator shelves are glass so you aren't likely to "lose" items. Shelves in door are adjustable to fit any need. Everything comes out so it is easy to clean. Outside is also easy to clean & no streaking. I Love It!!!

I used to work for Raytheon and have used Amana products for years with great success... Last Amana fridge was bought in 1995... had to replace this year so I now have a new Amana fridge and I only use Amana microwaves. Same good quality.

Im generally pleased with my Amana products. However, Ive had an Amana refrigerator for a number of years and the crossbar which supports the vegetable crispers is constantly breaking. Ive recently replaced it for the fourth or fifth time, at a cost of approximately $70. a clip. It just broke again six months since I last replaced it! Im wondering if anyone else has experienced similar issues with their Amana refrigerators. Leonard **.

My Amana washing machine does a great job that makes my laundry day fantastic. I love using it and my male companion uses it to wash his suits. I could have never purchased a more durable washer and it does not use too much electricity. I am very proud of my washer.

Finally decided to replace freezer door gasket as its cracked; dug through my receipts and was surprised that we purchased it new, in 1992. Around the time that free trade started, so ordered it from USA through Buffalo, delivered to my front door and uncrated. I dont think there are too many appliances that run 28 years and going strong without a problem. Replacing the gasket is an easy fix.

Very sample microwave to use. Was very easy to install. The price was great being that I purchased it as an open box it was great condition.

Our Amana refrigerator ART316TFDW serial # VS62254299 purchased in 2016 failed in late 2019. The cost of parts to replace the evaporator and compressor is C$816.13 + labour + tax. The original unit cost was about C$725 + tax. We contacted Amana Canada about this. They said that since we dont have an extended warranty, there is nothing that they are willing to do. They apparently arent bothered by the fact that their product did not even last four years. That is not a good product and that is not good service. We will be buying another fridge, but can you guess whether it will be from Amana/Whirlpool Corporation?

After just six years, the Amana refrigerator metal shelf supports have totally rusted. When I contacted Amana, they said that they would not cover it under warranty. It will cost over $160 to get new ones. This is not a quality product and Amana is certainly not a company that stands behind its products. Compared to the issues I see other people are having, I guess I am lucky. No more Amana refrigerators in my future. (The attached photo is upside but youll get the idea.)

Amana NTW4516FW3: Worst of all, it agitates as it fills!!! WHY??? WHY would it DO this???!!! This tears up your cloths!!! I have to wait till it fills, THEN put in my cloths. Limited control of water: It is supposed to auto sense but it runs in too little for some loads (I can switch it over to deep fill until the correct amount of water runs in) and WASTES MY WATER AND DETERGENT running TOO MUCH water for smaller loads; no way to stop it! Nothing you can do about it!!! :( It only RINSES on COLD! :( So I have to CANCEL the wash cycle before it rinses, and set it back on the wash cycle in order to rinse in warm or hot water!!!! :( Then I have to take out all the wet cloths until it fills or it will tear them up agitating as it fills!!!! :( Then I cancel the cycle AGAIN, and set it to a spin setting after if rinses, as this is the fastest. (The spin it would normally do on the wash cycle is slower and shorter... cloths too wet when done.) TRIED TO CALL AMANA AND ASK WHY THE WASHER AGITATES WITH ONE OR TWO INCHES OF WATER IN IT AS IT FILLS!!!! They were abrupt and could offer no way I could contact or address the engineers who make this washer.

This washer has been with me about 20 years and keeps on keeping on. Does a good job on spin out. Not too loud.. It's got three load sizes. If I buy another one it will be this kind. I bought it at Lowe's.

This washer and dryer set has been great thus far. Very easy to use and actually isn’t loud. I can fit a good amount of cloths in it, including large comforters. I had never used Amana brand and hadn't heard a whole lot about it, so I was hesitant at first but I am glad I did. Only thing I see that could be an issue down the line is the dryer door; if handled roughly I could see the the spring needing to possibly be replaced. Overall great product for a good price. I am pleased.

This is our second Amana microwave. We have owned it for 20 plus years had it for 20 years & works great. Would recommend it and buy another anytime. Thats enough for me, I give it all fives or tens, terrific!

Purchased an Amana washer and dryer 4 years ago and the washer has broke down. I only do laundry once a week and it is only my husband and me, not a lot of washing to do and it has already broken down. Went back to Teppermans to see about a new machine but the nice salesman asked if we had purchased an extended warranty and he checked for us and we still have a year left on the warranty. The salesman then told me that they would repair it or replace it. Apparently he isnt aware of the horrible service from the company handling the extended warranties. 45 minutes after I called they sent me an email stating that my claim was denied because of the items that arent covered by the warranty. I guess they have magical powers to be able to diagnose the problem without anyone looking at the machine. Very disappointed with the Amana and will never purchase any of their products again.

Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.

Ice maker on Amana ADT 2105 BW refrigerator/freezer. Ice maker no longer available and NO substitute available. Contacting the company...same thing. So Amana is telling me, Tough luck, sucker.

We recently replaced our old air conditioning unit with a Amana. We went for a 20 SEER Amana. We love it. We love it’s two stages, energy efficiency, quiet operation and warranty.

The Amana gas range was installed new in late 2013. The stovetop flames do not have enough adjustment, either the flame is too high or too low, theres hardly any just right flame settings. We already had to replace the igniter for the oven. That detent position for the oven door where you can leave it cracked open a little and failed within a month or so. I would certainly never buy another one.

We have a 3-year-old Amana refrigerator that keeps breaking down. It currently is freezing all of my fruits and vegetables. It has done this twice before then overheated.

I bought an Amana dishwasher model ADB1500AWW3 in early 2011 from Home Depot. I had originally chosen another brand, but the sales clerk told me that the Amana would last longer than the one I had chosen. What she did not tell me was that the control panel would not last one year. A couple of cycles, it stopped working early on, but being I didnt use those much I thought I would see what happened. Then it stopped working altogether. I called Home Depot and was told that being it was over one year they could not do anything about it. I will never waste my money on Amana products again.

We bought a smooth top Amana range in October of 2015. Recently the glass top shattered...sounding like gun fire. One of the burners no longer functions. Is this a common problem? The replacement top will cost more than half of the cost of a new range.

My Amana bottom freezer refrigerator, which is about 6 years old, broke down in November 2011. The circuit board was the reason as advised by the service man. I declined the offer of a 3-year warranty and agreed to pay for a new circuit board--about $350 if not more. I planned on changing the fridge in any case so I agreed to pay. This April, five months had gone by and the freezer is all iced up. The upper section of the fridge is not blowing in cool air so I called the service people again. The service man opens the freezer, takes away the back panel, uses the blow dryer, opens the back area and tells me its the circuit board again.A new circuit board in 5 months at a cost of 1,200 shekels? No way! How does a reputable company like Amana supply circuit boards that last for only 5 months? Something was very wrong. I asked the service manager over the telephone to leave the old circuit board and I would send it to Amana to see if it is an authentic Amana spare part or some phony Chinese part that breaks down every 6 months. The service man told me to buy warranty. I asked him if he was an insurance sales man or a refrigerator repair man. It seems that they are big on selling warranties because all spare parts are fakes, faulty or simply of bad quality.Anyhow, I got very angry and said there is no chance that I will pay another $350-$400 for another circuit board, when in another 6 months, I will have to change it again. But because I have warranty, then I will get it for free. Still, it doesnt solve the problem of the circuit board failing every 6 months-- bad quality, made in China. Then, I got my circuit board for free. The service man took the old board away, with the unmarked box and left as fast as he could--suspicious. I can almost say for sure that the circuit board placed inside the fridge is not an original spare part and that seems to be the way the service people work here in Israel. I will let you all know in another 6 months. But Amana is no longer a choice of mine. I think I will buy Smeg. My stove and dishwasher are, so far, problem free.Amana is a big disappointment. This customer complaint should have a Facebook page. You would probably reach a lot more people faster and maybe then would these big corporations think twice about selling their faulty, low-quality appliances.

Bought this refrigerator when we moved into our new home in 1988! Its still working very well and has caused us no trouble over the years. I dont think todays refrigerators can match this one as far as service is concerned.

I bought this refrigerator 35 years ago and it has been reliable and hasnt given me any problems to date... The ice cubes still come out (crush or whole). It has a huge freezer capacity. The only thing needing changed is the water filter.

We bought an Amana Refrigerator in May 2005. It is now 6 1/2 years old and began making noises recently It died last night and the repair will be about $800 or more. This fridge was working fine until recently. Over the past two years my parents and my wifes parents both bought this same model as they liked ours. Hopefully theirs wont die as well. We called a repairman who said that, that year (2005), there were problems with the compressors.From reading other complaints it seems that it is not limited to that year. From researching different refrigerators last night, it appears that the Amana, Maytag and Whirlpool are all exactly the same refrigerator with just a different nameplate on them. Whirlpool bought Maytag in 2006 and Maytag had already bought Amana prior to that. So much for Amish people in Iowa making a decent appliance. We are disappointed in Amana. We had my grandmothers refrigerator when I was in high school. It must have been 35 years old and ran fine.

We purchased Amana Refrigerator model# ABB2222FEW on 8-15-06. We replaced control board when the refrigerator was only 2 yrs & 4 months old and it cost $216. Well guess what, it just went out again. The part cost me $111. My husband will try to replace it. If he cant, we will have to dish out another $100. This is ridiculous. Amana needs to step up and have a recall on this product. (See previous complaint on 12/21/09)

I bought the set at Menards April 2016. The washer is absolutely awful. It never gets the clothes clean, never! It never has enough water in it no matter what setting I have it on no matter how big or small the load. You cant leave the lid open for a pre soak or it resets itself. Ive tried all the recommended steps Amana added to the instructions. Im so disappointed. I will never buy an Amana or Maytag product again. Yesterday I went to take clothes out of the dryer and I havent had an issue with the dryer until I pulled the door open and the handle on the dryer broke.I felt when I was making this purchase that Amana was a trusted brand. So I didnt listen to my feelings and I bought this product anyway. Money dont come easy for me so Im stuck using this monster that dont get whites, white and wont fill with water according to my load. All the complaints on this website are true. I wished I had of looked first. Dont buy this set people. Model # NTW4605EW0. Youll be wasting your money and frustrated like my family. Youll know us by the dingy whites.

Purchased fridge about 2 weeks ago. My main issue is that it is very noisy. The compressor and fan are too noisy. For the price I paid I expected a quiet fridge. If it wasnt such a pain to take it back (I brought it home myself) I would return it. I am going to contact Amana and go from there. I am very disappointed.

In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked great then suddenly no heat. On 11/3/20 I researched the parts we would need to fix this issue. We found, through research, that we would need either a new solenoid or a new thermal fuse and new thermostat. We decided to replace all 3 rather than choose wrongly and have to wait for the correct part.On 11/3 I contacted Amana support via the email provided on their website because their website did not list our particular model of dryer in order to determine part #s. On 11/11 they responded asking for my address, phone number, serial #, date of purchase, etc. On that same day I responded and said, No just give me the parts #s so we can move on with our lives. Finally on 11/21, they responded with a link to parts #s. The problem was we already replaced the dryer. We understand fully that Covid is causing delays everywhere in responses to emails but 18 DAYS??? This was utterly ridiculous. We will not be buying any further Amana products to ensure we will not have to deal with this customer service department again.

Was purchasing my first washer & dryer and, quite frankly, looking for best value I could find. Bought Amana washer and dryer and while I dont do tons of laundry, they have both been great. Especially like that the washer has sensing to determine optimal water level. Only thing Im not crazy about, and this is nit-picking, there is no buzzer to indicate that a load is done.

Would not fix my oven less than a year old with purchased warranty for their faulty mother board. Used once and went out. Repairs are as much as the oven cost.Gave no reason why or what the warranty covers. If not the mother board, elements???? How cheap. I can change those myself.

I bought it May 26 2017. l have a lot of trouble with it. They came and put a new part in on 28th of Aug 2017 because it was freezing everything. They said that should do it. Now 2 weeks later the same thing freezing everything again. Been trying to get them to take it back. They just keep passing me to someone else. So if you are looking to purchase a fridge dont buy a Amana. They are garbage and here is the model number ART316TFDW01 so think before you buy this fridge. l bought mine at the brick and they not helping me. lm still trying to get it replaced. It been 3weeks now and nothing is being done by the company. They just keep passing it on.

I had my washer for barely over 2 years before it started to unbalance. Now less than 2.5 yes after purchase I have to replace it. According to the Amana repair representative for my area I needed a new balance ring and new suspension. He said the balance ring would cost over 200 dollars, but my research show the average cost being 40 dollars. However, with the price of labor the total repairs would be a minimum of 170 dollars on a machine that only cost 300. I realize this was a bargain appliance but we never overloaded it and it should have lasted longer than 2.5 years. The short life expectancy of modern appliances is ludicrous. I recommend avoiding this brand or buying the extended warranty. I just hope the dryer lasts.

We bought an Amana atb2136arw refrigerator in 2006. This is a very basic style top freezer model. In 2011, we ran into the first problem with the food section not maintaining a good temperature. The compressor fan had to be replaced. That repair cost $175.00. Less than two years later, its same problem: The freezer seemed to be okay but temps in the food section couldnt get much below 50 degrees. But this time, the Amana was declared dead by our repair technician. He determined that half the coils in the refrigeration assembly were not working - at all. Basically, the only way to fix it would be to replace the entire refrigeration coil assembly - something that cant practically be done once this model leaves the factory. In other words, it isnt even repairable. When you add up the initial price paid, plus the cost of one repair, this POS appliance cost us $200.00+ per year of use. Needless to say, the replacement refrigerator we purchased was not manufactured by Amana.

I purchased an Amana refrigerator about 2 1/2 years ago. Right after the 1 year warranty ran out, I started having problems. A strong nasty burning chemical smell was coming from the appliance and making me and everything in the house stink. Plus, the smell was making me sick, irritating my nose and eyes. The repairman replaced the relay on the compressor and told me that would take care of the problem. Well, 1 year later, we are experiencing the very same problem. The smell is so bad, I am going to have to unplug the appliance and store all the food at a friends until the repairman can get here next week. It is getting into my hair and clothes, so that I smell it all day when I am at work. I will never purchase an Amana appliance again.

I purchased an Amana Washer and Dryer from McKinneys Appliance in September 2014. Sometimes it works - but more often it does not. It does not clean the clothes, but it does get them wet. I put a load in, press the start button, and it sits there - finally a ding and the door locks and the cycle goes directly to spin - and no water in the tub. The circuit board has been replaced twice - the repair lasts one month, and the problem comes back again. I contacted Amana and waited 6 weeks for a repair person from Appliance Repair - the company was in another city.

Really like my new Amana High-Efficiency Modulating Variable Speed Gas Furnace (97% efficient). With fan in "on" position, it quietly circulates the air from the basement and throughout the house. I noticed the air conditioner does not kick in as often and the temperature is more consistent. No comparison to the old mid-efficiency furnace that was replaced, Amana is much better made and will reduce our Natural Gas costs.

Sometimes the fridge section freezes foods, sometimes it is not cool enough. Odors tend to stay in the fridge and linger indefinitely. Parts of the veggie drawers have broken off over time. I do love that it is a side by side, and will buy another like it. I wont buy an Amana again.

I bought a matched set Amana Washer and Dryer in 2000. I have washed and dried three loads a week since I got the machines. They are still in use and working well. I have never had to call a repairman. Thats dependability and quality. Love It.

Amana dryer, less than 2 years old, doesnt heat anymore. About a $300 repair for a $600 product. Do you remember your parents replacing appliances as often as we have to? I dont. Garbage in and here is your garbage out Amana/Whirlpool. At first when I called, I was told they dont even make the model even after I repeated several times off their own sticker. Then all of a sudden, they do make it once I mentioned that Home Depot may be selling knockoffs of their products. All of a sudden, oh yes, here it is. What a joke. They keep telling me that they are all consumers too and understand my frustration. They arent willing to do anything about it though. I guess I am expected to feel good about their products because they understand.

French doors are great. The cover over the meat keeper broke and can’t be repaired or replaced. Freezer is nice, but I struggle to find anything in it, however the two sliding drawers are nice. Great ice maker, keeps up easily.

I bought this microwave for my tenants to replace one that went bad... The install was fast and easy using the template which was included... From unwrapping to using the microwave was 30 minutes.. There are plenty of functions programmed for different foods and snacks... The the price was great...

This stove is the worst!!!! Oven doesnt stay hot, cant bake using both oven racks because one rack will not bake at all, top surface scratches easily when trying to move a pot, no top light, melt element burns the food, drawer keeps coming off track. Space between top and back, space between top and oven door. I would never recommend this stove, its not two years old but Ive disliked it from the get-go.

6/4/2015 - The lid on my less-than-2-month-old Amana washer breaks, and I call customer service. The rep is extremely apologetic and tells me someone will be out on 6/9/2015 to fix it and that they will call the day prior to confirm. 6/8/2015 - Sadly, no call is ever received. 6/9/2015 - I call the service company to inquire as to whether anyone is coming to look at my washer. Their response was, Nope, we were given the wrong phone number by Amana, so when we couldnt reach you, we had to cancel. I then call Amana back, confirm that they do in fact have the wrong phone number, correct that issue (or so I thought) and try to get another appointment scheduled. After two hours of stubborn resistance, I manage to get an appointment scheduled for 6/10/2015.6/10/2015 - Repairman looks at my washer, and after five minutes, pinpoints the issue and tells me hes going to need to order a part. He then says that he should have no trouble getting the part by 6/12/2015. 6/12/2015 - The day comes and goes without incident. 6/15/2015 - I call the service repair company who tells me that the part is on back order and wont be available until at least 6/30/2015. Later, I call Amana yet again, correct my phone number for the second time (see, I was getting back to that) and try to see if theres another resolution. The customer service rep I am speaking with tells me, it is what it is, and that this is the best she can do. I ask to speak to her supervisor, who I am then transferred to, who tells me that he, in fact, cannot do anything to help expedite the process either, but that someone might be calling me in 3-5 business days to let me know about the part.At this point I ask, So youve made a defective product, incorrectly recorded my information at least twice, caused me to miss one service appointment due to negligence and have yet to accept any responsibility for the situation at hand... How is this an acceptable resolution? After a pause, he says,so yeah, in like three to five business days, someone might be calling you about that part... Dumbfounded, I hung up and rage-devoured a cheeseburger to help me cope with my lack of progress, ironically spilling ketchup on my pants in the process. I might be able to at least attempt to get the stain out in somewhere around 3-5 business days.

Since day one this piece of junk that they call a stove has never worked properly. The door for the oven continues to fall off. Ive watched I dont know how many how-to videos. None of it helps you. Talk to Amana. Its out of warranty even though I just bought it from the store not even 6 months ago. I would never buy anything from this company again.

The oven just quit working. It started beeping and displayed F1. I have to turn it off at the breaker box because the constant beeping is insanely horrible!

I brought an Amana washer and dryer set in 2015. Four years later, the washer works great, the dryer quit, so now I have to replace a dryer that should have lasted a lot longer than four years. If youre in the market for a new washer and dryer, dont buy Amana. I would not recommend this product to my worst enemy.

I ordered and received the Amana Model AZF33X20DW03 Upright freezer in March 2020 and received it in toward the end of May 2020. The freezer cost $913.50 and lasted one year and quit freezing. There was just over $400.00 worth of food destroyed. Rona Hardware said they will not cover the freezer as it is just off warranty. Given there are really only a few appliance manufacturers globally it seems they finally cornered the market by removing the competition from the equation. How are consumers supposed to afford replacing brand new appliances on a yearly basis?

I just bought a Amana top loader washer a few weeks. So far it is doing a great job. Two years ago I spent over $2000.00 on a Maytag Bravos washer and dryer. After two years the washer started to sound like a jetliner taking off. I called Maytag and it would cost over $400.00 to repair. I did a lot of research on this and found that most the washer do this. I think Maytag should do a recall on them due to a default in the design of the washer. Until then I will stick with the Amana which is made by the same company. How funny.

The touchpad membrane control has failed several times in the 10 years that I have owned an expensive Amana range. Amana replaced the part at the first failure but I had to pay thereafter. Each repair costs $100.00 for parts--relatively inexpensive because I do the repair myself. This failure should not happen. Amana is no longer the quality manufacturer that it once had been. I will not purchase any Amana appliances in the future.

I wasnt familiar with the brand name but decided to take a gamble. I purchased the stove and fridge in May 2017 new. The stove is rusting along the bottom of the stove door and the pieces are falling apart. This started last year. The fridge shelf that holds the bottom bin has broken. There is only my husband and myself living here. No children to break it! Im am very upset and now I hate my appliances. I would not recommend Amana to anyone. They need to be replaced. The stove especially.

Bought all new, Amana stainless steel appliances oven is 100 degrees less than what you set it on and the dishwasher will not even wash the dishwashing soap off the dishes. I have tried powered, liquid, tablet, it leaves all brands and types all over the dishes. I have had these appliances for 3 months now and I hate them. Dont waste your money! P.s dont even get me started on the cook top.