Appliance Types
- Air Conditioner
- Automobile
- Chainsaw
- Circular Saw
- Dishwasher
- Drills
- Dryer
- Drywall Screw Gun
- Furnace
- Gas Fireplace
- Gas Grill
- Gas Patio Heater
- Grinder
- Heat Pump
- Impact Driver
- Impact Wrench
- Microwave
- Nailer
- Orbital Sander
- Pool Heaters
- Powerwall
- Range
- Refrigerator
- Television
- Washer
- Water Heater
Appliance Brands
- A.O. Smith
- AccuCold
- Admiral Craft
- AGA
- Airrex
- Amana
- Ambiance
- American Range
- American Standard
- American Water Heaters
- Aquacal
- Armstrong
- Asko
- Avanti
- Avenlur
- Azure
- Beko
- Bellfires
- Bertazzoni
- Blackstone
- Blaze
- Blomberg
- BlueStar
- Bosch
- Bradford White
- Bromic
- Bryant
- Cafe
- Calcana
- Capital
- Carrier
- Char-Broil
- Char-Griller
- Chrysler
- Coates
- Coleman
- Comfortmaker
- Commercial Chef
- Continental
- Cosmo
- Cove
- Crown Verity
- Dacor
- Daikin
- Danby
- Danfoss
- DaVinci
- DCS
- Deco
- DeWALT
- Ducane
- Dyna-Glo
- Dyson
- EcoSmart
- Electrolux
- Element4
- Empava
- Equator
- Eurodib
- European Home
- Everdure
- Farberware
- Fhiaba
- FibroPool
- Fire Sense
- Fisher
- FiveStar
- Flare
- Flash Furniture
- Focus
- Ford
- Forno
- Forte
- Frigidaire
- Fulgor Milano
- Gaggenau
- GE
- General Motors
- GlowBrand
- Goodman
- Grundig
- GSW
- Haier
- Hayward
- Heatstar
- Heil
- Hestan
- Hisense
- Hitachi
- Hotpoint
- iio
- Ilve
- Impecca
- Ingignia
- Insignia
- JennAir
- John Wood
- Keeprite
- Kenmore
- Kenyon
- KitchenAid
- Kucht
- La Cornue
- Lennox
- LG
- Liebherr
- Lifetime
- Lion
- Luxaire
- Lynx
- Magic Chef
- Marvel
- Maytag
- McQuay
- MicroFridge
- Midea
- Miele
- Migali
- Monogram
- Montigo
- Mr Heater
- Napoleon
- Navien
- Nexgrill
- Noritz
- Panasonic
- Patio Comforts
- Payne
- Pentair
- Perlick
- PITT
- Premier
- Raypak
- Real Fyre
- Regency
- Reliance
- Rheem
- Rinnai
- Roma
- Ruud
- Saber
- Samsung
- Schwank
- Sharp
- Smeg
- Solas
- Sony
- Spartherm
- Speed Queen
- StaRite
- State Water Heaters
- Stiebel Eltron
- SubZero
- Summerset
- Summit
- SunGlo
- SunPak
- Sunpentown
- SunStar
- Superiore
- Takagi
- TCL
- TEC
- Tempstar
- Tesla
- Thermador
- Thor Kitchen
- Toshiba
- Town and Country
- Toyota
- Traeger
- Trane
- Twin Eagles
- U-Line
- Unique
- Vaillant Group
- Valor
- Verona
- Victory
- Viessmann
- Viking
- Vizio
- Weber
- Westinghouse
- Whirlpool
- Whynter
- York
- ZLINE
Article Categories
- Air Conditioners
- Appliance Care
- Appliance News
- Dishwasher News
- Drying Machines
- Furnaces
- Gas Fireplaces
- Microwaves
- Pool Heaters
- Refrigerators
- Stoves - Ranges
- Tips and Tricks
- Washing Machines
- Water Heaters
More Articles
Amana Refrigerator Model OBX ART318FFDB
Amana - 18 Cu. Ft. Top-Freezer Refrigerator - Black
Easy temperature control and a massive 18 cubic feet of capacity ensure this Amana fridge-freezer makes your life simpler. It includes a dairy center where you can place your butter, cheese and yogurt for easy retrieval, and humidity-controlled crispers keep fruit and salad fresh. Place frozen items such as frozen meals and desserts in the top of this Amana fridge-freezer.
Manufacturer: Amana
MODEL: OBX ART318FFDB
MSRP: $629.99 USD
Amana Refrigerator Model OBX ART318FFDB Error Codes
CODE: PO
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18 Fahrenheit or higher. The control panel temperature display will read "PO," and an alert tone will sound three times. "Confirm" will blink until you acknowledge the power outage by pressing MEASURED FILL under "Confirm." Once the power outage has been confirmed, the "PO" will disappear, and the display will return to the Home screen.
CODE: FLASHING "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one minute to ensure the error code does not display again.
CODE: Air Filter Indicator Light
PROBLEM: After replacing the air filter the air filter status will need to be reset. Directions for resetting the status will vary by model number, we recommend referencing the Owner's Manual for specific models instructions.
FIX:
TO RESET THE AIR FILTER:
Press and hold the AIR FILTER button for three seconds.
The filter icons will turn off. When the system is reset, the air filter icon will return to its BLUE color and the words "Replace Filter" will disappear from the control panel.
AIR FILTER STATUS LIGHTS:
The below are the different stages you will see on the air filter display
GOOD - The air filter icon on the control panel lights up in BLUE.
ORDER a replacement - The air filter icon on the control panel lights up in YELLOW.
REPLACE air filter - The air filter icon on the control panel lights up in RED and "Replace Filter" will appear.
EXPIRED - The air filter icon lights up in RED and "Replace Filter" flashes on the control panel.
NOTE: At any filter status, pressing and holding the AIR FILTER button for 3 seconds will reset the air filter status to Good and the air filter icon will turn off.
CODE: H2O Light
PROBLEM:
DOES THE WATER FILTER NEED TO BE REPLACED?
The filter status light will help you know when to change your water filter. It is recommended that you replace the filter when the status light changes to red or water flow to your water dispenser or ice s noticeably. The water should be replaced at least 6 months depending on your water quality and usage.
FIX:
HOW TO RESET YOUR FILTER STATUS?
Resetting the Filter Status After changing the filter:
- Pressing and hold LIGHT and ICE TYPE button for three seconds.
- The status light will turn off when the system is reset.
CODE: Door Alarm
PROBLEM:
WAS THE DOOR LEFT OPEN?
The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s) or freezer drawer is left open for 2-5 minutes, depending on the model, and cooling is turned on. The alarm will repeat every 2 minutes. Close all doors to turn off and reset the alarm.
FIX:
ARE THE DOORS COMPLETELY CLOSED?
Ensure the doors are closing correctly. If the doors are not making contact with the door switch the door ajar symbol will appear on the display. Check to make sure bins, shelves or food packages are not preventing the door(s) from closing correctly.
IS THE REFRIGERATOR LEVEL?
Check to make sure the refrigerator is leveled front to back and side to side to ensure the door switch is making proper contact. Check to make sure the floor under the refrigerator is also level. If the floor is not level shims may need to be used.
CODE: Cooling Off Indicator Light
PROBLEM: Your refrigerator and freezer will not cool when cooling is turned off. When cooling is off, "COOLING OFF" will appear on the display screen. To turn the cooling function back on will vary by model and refrigerator type, below is a common method, but please see your Owner's Manual for specific information on your model.
FIX:
To turn cooling off:
- Press and hold the LOCK and MEASURED FILL buttons at the same time for 3 seconds. IMPORTANT: To avoid unintentionally locking the dispenser or changing other settings, be sure to press both buttons at exactly the same time. When cooling is off, "COOLING OFF" will appear on the display screen.
- Press and hold LOCK and MEASURED FILL for 3 seconds again to turn cooling back on.
IS THE COOLING FUNCTION TURNED ON?
If the Refrigerator is not cooling properly, check to make sure the Refrigerator is turned on. Some Refrigerators need to be manually turned back on after a power outage or power surge. The Refrigerator could also accidentally be turned off during routine cleaning.
Related Error Code Pages:
Amana Refrigerator Error Codes, Amana Range Error Codes, Amana Microwave Error Codes, Amana Dishwasher Error Codes, Amana Washer Error Codes, Amana Dryer Error Codes, Amana Furnace Error Codes, Amana Air Conditioner Error Codes, Amana Heat Pump Error Codes,
Related Troubleshooting Pages:
Amana Refrigerator Troubleshooting, Amana Range Troubleshooting, Amana Microwave Troubleshooting, Amana Dishwasher Troubleshooting, Amana Washer Troubleshooting, Amana Dryer Troubleshooting, Amana Furnace Troubleshooting, Amana Air Conditioner Troubleshooting, Amana Heat Pump Troubleshooting,
Related Repair Pages:
Amana Refrigerator Repairs, Amana Range Repairs, Amana Microwave Repairs, Amana Dishwasher Repairs, Amana Washer Repairs, Amana Dryer Repairs, Amana Furnace Repairs, Amana Air Conditioner Repairs, Amana Heat Pump Repairs,
Related Parts Pages:
Amana Refrigerator Parts, Amana Range Parts, Amana Microwave Parts, Amana Dishwasher Parts, Amana Washer Parts, Amana Dryer Parts, Amana Furnace Parts, Amana Air Conditioner Parts, Amana Heat Pump Parts,
Amana Refrigerator Model OBX ART318FFDB
Purchased an Amana top loading washing machine in December 2018 from Home Depot. It worked well for about a year. Then after that the issues began. Stopped cleaning clothes completely, leaving them soaked and dirty. Began making horrible loud sounds constantly, it would get stuck on certain cycles and not complete others, it stopped agitating clothes all together. The control panel was completely out of whack by August 2020 and basically beyond repair (per more than one repairman). It stopped functioning altogether by December 2020, which is exactly 2 years after the original purchase date. So I was then forced to purchase yet another washing machine (not Amana). Amana washing machines are a total waste of money and they do not last!!! I regret purchasing one big time...I learned the hard way how poor quality they really are. Do not buy.
The brand new stove made noises and no one helped me with a repair visit. After a long time on hold a technician was suggested and the person refused to come look at the range. I had to call the store and spent a lot of time trying to find someone who would help. The store would not replace the range even though it was brand new.
Performs satisfactorily. Outdoor unit is bit louder than expected. We built our house in 1990 in Central V. Passive solar with 6" framing and 24" of insulation in the attic, At 11 degrees F. the Auxiliary Heat never came on over the course of 4 hours.
Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.
I have had several gas stoves, ovens and this one seems to work perfect for me it doesnt have a bunch of bells and whistles its a plain Jane and I love it. If youre wanting something to cook with that evenly Cooks this is what you would want to buy Amanda is a good Appliance Ive had whirlpools, Frigidaire, GE, LG, Samsung but this is really good for just plain cooking.
Durable. Reliable. Gas with ignition burners. Purchased 1997 and still working. Has oven cleaning function which makes for easy cleaning. Amana is reasonable priced lower than many other ranges.
I bought an Amana gas dryer less than a year ago, the paint on the inside started peeling off and messing up our clothes. So I get a hold of customer service and they tell me it dont cover anything after 30 days!!! Are you kidding me 400 dollar piece of scrap metal... stay far away from this brand - they do not support their product!!
Seven year old expensive Amana refrigerator had extended service for five years now. Two calls in five years - total expense of $500. Service call a few weeks ago resulted in tech telling us no problem with freezer/fridge even though we experienced both were not cold. August 8, appliance not working at all, water all over the kitchen and everything in the freezer ruined. Call for appointment - because this is an emergency they will send someone out August 21. ARE YOU KIDDING ME? I have wasted $500 plus the expense of the appliance. Never will I do that again and would not recommend either the appliance and for sure no recommendation on the warranty. The customer service rep was very nice, ineffective but pleasant.
We recently purchased an Amana washer Model# NTW4605EW1. Supposedly high efficiency. It takes at least 2 full washes to get clothes clean and that includes an extra rinse each time. My husbands work clothes are on a 3rd wash right now. Fed up!! What a waste of money time and water. Now spending money to go to a laundromat until we can afford a new washer. We cant even sell it. How can I do that to some other family? Brand new and headed to the dump. Shame on you Amana.
Bought a Amana HVAC in 8/14. In one month serviceman had install a hard start kit on the AC unit. When it starts the current it pulls shuts down all the florescent lights in the whole house. After the kit was installed all the lights still blink. A hard start kit is only used on units that are at the end of their life. NOT at the beginning. This not my first rodeo. The furnace (which also controls the AC) locks up any time the power goes off. I manually must turn thermostat off, turn off the furnace breaker, wait 10 minutes, switch the breaker on and the thermostat on for anything to work again. This is a weekend home so having a reliable furnace/AC is critical. Yes I have had the rural electric company out the check the power at the pole/house and at the AC unit. The power is not only good but exceptional.I have called each day for 4 weeks. Every time I get the same response. Your customer service guy is... He is waiting on a email from the Technical dept. I had a hard start kit installed on a different house in a different city. I asked the guy about this. He gave me a answer in less than 5 minutes. Answering the phone in less than 5 minutes does not give them the right to give a BS response! Oh BTW now the Amana service guy has sent me a bill for the hard start kit as that is not covered under warranty!!!
In 2006, I purchased all new Amana products, $1500 French Door Refrigerator AFD2535DEB bought 5yr extended warranty now another 3yr warranty. What a joke! I have lost over $800 in food and no one will fix it. The freezer works but the refrigerator in warm. Takes over two weeks to get a repair man to the house and when he gets there, its working again. Then they want to charge you for a service call because they couldnt get there when it wasnt working! Do not buy Amana! Same thing happened with the range. It was only 4 years old. Paid $900. They wanted to charge me $500 for the computer board, really! Come on Amana wake up! Washer/dryer and dishwasher are junk as well. Nothing but a money pit. Never again will I purchase from them.
I love my old Amana side by side, bought in 11/2001. But what I cant find in the new ones is the milk keeper with the door. That is the best part of the refrigerator. If I cant find that and after reading these reviews I will find a different brand.
Three of my Amana appliances are not working. The Amana washer is 4.5 years old, the Amana oven and dishwasher are 6 years old. I understand that appliances break down but three so soon and at the same time????? Shame on Amana. Do not buy Amana products! I just paid $170 for a diagnostic evaluation to tell me that the repairs will cost me over $750. The issues I have with all three are common with other customer issues, yet the company does not issue recalls. I bought the stackable washer & dryer. If I end up needing a new washer, I dont know if I will be able to get one that will properly fit under the Amana dryer. I will never ever buy an Amana product again. Their products are defective and they do not care about customer service.
We bought an Amana refrigerator #ABD2533DEB in Dec 2004. We have had it for 7 years. Its just 2 adults in our house, so the fridge is like new. We just paid $95 to find out the compressor is shot. The cost to repair will be $800, $300 for the compressor and $500 labor. We were told that the compressor that failed had been made in China and that there have been many issues with these compressors! We were assured that all new after market compressors are now made in Korea with far fewer issues. We lost everything in the freezer and most of the fresh food in the fridge. Amana & Maytag need to do a much better job standing behind their products! Based on what Ive read, we will never buy another Amana! We will also advise any friend looking to buy a new appliance.
We have an Amana refrigerator model ARB2557CSR. We have had it for 8 years. We have had a few repairs over the years, but last night took the wind out of all of us that witnessed the door fall off the hinge and break the contents that were on the door. If anyones foot would have been in the area, it would had sliced it off or crushed terribly. The door was opened and for unknown reason, dropped off onto our slate floor. If our grandson would have been near, he could have been crushed. I checked the hinges and sprockets, and it still didnt make sense.After reading other remarks about doors in consumer reviews, I am one to be added to the list. This door was one large door, not double door. It was heavy. Please be aware of this defect. I am looking at other models, yet similar malfunctions have occurred that reviews have stated. Really a frightening experience. We will be looking at other models, yet not really confident about any. Hope this helps.
We have owned an Amana Range AER5830VAX0 for two years. From cooking and appearance the appliance is just fine. The problem we have been dealing with is the Plastic flange at the ends of the oven range handle. The piece has cracked and chipped post warranty and it cost over $60 to replace. You need to replace the entire handle. That was this past spring. Here it is mid September and the new piece it has is now breaking apart once again.
Stay away from Amana. The cheap, plastic handle on my 2-year old Amana dryer broke off. I sent them an email asking them to replace it, as most reputable companies would happily do so for a customer. They took several days to respond and then asked me for the date of purchase. When I provided that date, they replied saying that they would not replace the part as the warranty had expired. They then directed me to their replacement parts webpage, where they were asking for $32.49 for a replacement part. Within 30 seconds, I found the same part being sold on Amazon for $4.99. So not only are they unhelpful, but they are trying to gouge the very customers who purchased their products in the first place. I will not be purchasing any Amana products in the future and highly recommend that you do the same.
We bought an Amana Top Loading Washer (NTW4605EW0) on July 22, 2016 to replace a front load Whirlpool Washer that had its control module go up. Big mistake! 9 months and 2 days later... what do you know same issue that we were having with the Whirlpool! The washer would not drain. Turned it off and unplugged it. Now it wont power back on and drain. I had to hand drain the washer as far as I could get it and pull all my soaking wet clothes out to finish hand washing them! I am beyond frustrated with all Whirlpool Corporations various holdings (Amana, Maytag, Whirlpool, and many more) washers. Never again will I buy any washer made by a single company owned by Whirlpool!
Had nothing but problems and the unit was 5 years old. We got tired of having it worked on and breaking down over and over. Decided to bite the bullet and have another local contractor install a different furnace and very happy now. They let just about anybody sell the Amana product it looks like.
I ordered and received the Amana Model AZF33X20DW03 Upright freezer in March 2020 and received it in toward the end of May 2020. The freezer cost $913.50 and lasted one year and quit freezing. There was just over $400.00 worth of food destroyed. Rona Hardware said they will not cover the freezer as it is just off warranty. Given there are really only a few appliance manufacturers globally it seems they finally cornered the market by removing the competition from the equation. How are consumers supposed to afford replacing brand new appliances on a yearly basis?
We purchased an Amana ref from our local appliance store in the Renton Highlands, a model A9RXNGFYW. In 2011, during its warranty, we called store about the overheating problem. Told that needs to be addressed to the Amana people. Called them. They say this is normal operations. Now I am talking about heat that burns when you touch anyplace around the freezer seal & side of fridge. Just want to hear if anyone else has this problem. Thank you.
This one was in the house when we bought it and it works great. No need to replace what is working so I am not going to be buying a new one anytime soon. This one is over the oven and it is stainless steel and looks good where it is.
In late 2001 or 2002, I purchased a drop-in electric Amana Kitchen Range, model #ARTSC865OE. The touch pad control panel was replaced twice by the merchant where I purchased it. On the third occurrence, he suggested that I deal directly with Amana for another replacement. I used a local repair shop that replaced the panel again at my expense. Part of the local knowledge repair was to put insulation behind the front panel with the control panel and knobs to keep heat away. In addition, the high temperature crystals on the knob panel continue to break off. One repair call to replace them cost me $75 and now 2 more are broken. I assume the heat makes them brittle. Now, the top broiler element is not heating. Since this is Labor Day, were out tomorrow to replace the stove and matching microwave. It wont be Amana, Maytag etc. Also the local small business retailer that sold this to us has lost our recent appliance purchases of over $5,000.
WARNING. The Amana clothes washer I purchased does not wash clothes. It moves clothes around and gets some of them wet. I have tried to manually add water to the wash and rinse cycles with a bucket. I recently hurt my back and was not able to manually wash my clothes with this piece of poop. I finally had enough and have upgraded to a automatic clothes washer that agitates the clothes instead of me. This Amana HE washer is the slowest, least efficient, manual clothes washer on the market. I had the piece of junk hauled to the dump before I grabbed the model. It was a Amana HE with no agitator. Should not be sold as a clothes washer. False advertising.
My dryer of 7 years broke down so I purchased another from a different store different brand (new). The purchased was made the end of October. This dryer was terrible at drying my clothes. It took forever for one load to dry. Finally it started taking more time. Finally it went out. It had a warranty but couldnt get the company the warranty was with to fix it so the furniture store I made the purchase with sent me a new one and this new dryer isnt any good either. I WOULD NOT RECOMMEND THIS BRAND TO ANYONE AT ALL... PLEASE SAVE YOUR MONEY AND TIME. PURCHASE A DIFFERENT BRAND..
Right after the manufacturer’s warranty of exactly 2 years expired, our Amana Refrigerator broke before the end of the following year. Oh, did I mention we bought it brand new from the showroom floor at Home Depot in Hilo, Hawaii? Now it runs all the time on the freezer side and the refrigerator side does not get cold at all. Ice forms in the rectangle box that is located inside the refrigerator section and no cold air from the “run always” freezer-side comes into the refrigerator. That poor design is how it is supposed to keep your refrigerated food cold. Poor design. What isnt, these days? So here we are, spent $800 for this thing and it has lasted 2 years. Now I have to spend $300 to get it fixed. Meanwhile, until we can just come up with an extra $300 to do that, we have to rent a refrigerator - another $68 a month. Now, isnt this fun? On top of that, it was evidently not working properly for about 2 months until one day I began vomiting from bad food. Not fun either. So what is a consumer to do? We are at the mercy of cheaply made and poorly designed shoddy craftsmanship and materials made by companies that just dont give a you know what anymore. They only want to make more profits out of greed and screw the consumer. They know you need these products so they can literally get away with doing whatever they want. I wonder if any really great person is going to once again build the real McCoy of Wash Machines and Refrigerators that are built to last and do! It can be done, it is just not being done and no one seems to care. Have we become so apathetic to accept this in our lives that we are the sheep they speak of? There are no choices. Oh, you think because something is stainless steel and looks pretty and shiny it is good quality? Stainless steel is only on the outside! Underneath, it still rusts! We live by the ocean in Hawaii where things are not hermetically sealed like on the mainland where houses are all closed up and furnaces run all day and night. And the Stainless steel here still rusts and they tell you right away that rust is not included in any warranty! Oh, let’s see who is Amana made by? Whirlpool I think and I am not surprised.Remember in the old days when all the washers at laundry mats were Whirlpools and they worked? Well, dont buy one these days. See my post on the one we just got! For people who say, Well, just buy the warranties they sell when you buy the item.” Yeah, and so you really are spending an additional $300 for the product, which will then last 3 more years from the day you bought it. Who is getting screwed here? - The customer either way. Remember when you bought an appliance and had it the whole time you lived in your house? Remember the Maytag repairman? And did you know your icemaker is not included in your warranty? Nope, you just have to pay for that - an additional $300-$400. Is everyone just going to roll over and accept buying a major appliance for $800 and having it last 2 years?
Two Amana heat pumps here; one has had ongoing problems. When the dealer ordered a replacement part (circuit board), the wrong version was shipped from the warehouse. Trying to get this problem solved ASAP, I contacted Amana via their FB page and asked them to expedite the shipment of the new board. They told me that they dont provide CS for this product, that I should contact the actual manufacturer, Goodman. I was already aware the Goodman was the manufacturer, but have never before heard of a company selling a product under their logo that does not provide at least front-line customer support for it. What possible meaning can the Amana brand have in this case, and why on earth would I ever buy another product from them?
Would not fix my oven less than a year old with purchased warranty for their faulty mother board. Used once and went out. Repairs are as much as the oven cost.Gave no reason why or what the warranty covers. If not the mother board, elements???? How cheap. I can change those myself.
This has to be the worst washer I ever bought. There is no way you can stop a cycle. When you do all the water pumps out. The washing is awful too. If anyone is considering buying an Amana washer DONT! I wish I would of bought a Kenmore. My last Kenmore lasted 16 years. I will be contacting the company to see it they will take it back. Ive only had it for 2 weeks and already my blood pressure is up.
I purchased an Amana Washer and Dryer 4 months ago and just now moving into my house. I connected it it worked well on first wash. Now it wont spin, drain, had to unplug because it stopped in middle of wash. The sensor lights wont come on just to have a washer full of wet clothes. We tried to turn on now washer wont work. We wasted 800.00 on this set just to have to go somewhere else and purchase another set. This is ridiculous and upsetting. I am going public with our local news station for selling this mess. It was purchased at Handy TV Appliance in Centerpoint Al ( Birmingham).
This was a counter depth side by side refrigerator and had lots of room, water and ice in the door. Glass adjustable shelves with lots of built in special compartments too. During the 23 years I had it the only thing I had to do was change out the ice maker tray. Very well made. It is still working today in someone elses kitchen.
This was a dishwasher put in by the Seller of a home I was purchasing. I am a single senior who runs a dishwasher maybe every 10 days I would say. After just 2 years, the spray arm quit spraying water. This model only has one spray arm on the bottom. Research tells me its one of two things, pump or motor I think, and either way, I might as well buy a new dishwasher. This to me is totally unacceptable that an appliance would break down in such a short period of time. Do not recommend for this reason. When it worked, it did a fine job on the dishes. But Im a scraper and rinser and never put in pots and pans etc. I just cant recommend throwing $300 down the drain.
It’s very loud. Sounds like it’s dialing up something. Also you have to cool on high or freezer will not be able to freeze items. This is my opinion and I am sure others don’t have these problems. But I would not recommend this refrigerator to anyone.
Great price-for-product ratio. Very simple to operate dryer. Simple, fast, SAFE, delivery and set up. Installation was no more than a few minutes and they wore masks. Two guys carried it in then only 1 of them stayed to install; he was out of here in 10 minutes. Both were polite/friendly and great advice was given for remaining space availability of future washer installation. They called me :30 mins out from delivery and were on time. No fuss, no worries, great service! Thank you
I have purchased several washers of this model over the last few years. Never again. I have had to have a service tech out to repair it five different times. They have replaced a coupler, transmission, motor, solenoid and issue of not emptying. I purchased the five year extended warranty because the one year warranty was up by about three months when the first one broke. So the repairman came out to fix it. It was going to cost me more than replacing it with a new one (that keeps breaking). I will never buy an Amana again.
Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom freezer refrigerator, model#ABB2227DES, serial#10253964EP at Sears approximately 6 years ago. We have had numerous issues with the refrigerator starting just after the 12-month warranty ran out. At one point, I paid $300 for an extended warranty. I had to have more repairs on it and was told by several technicians that the compressor would be going and it won’t be worth paying for the repair (roughly 50% of the $1300 that we paid for the fridge). At this point, including the purchase and repairs of the refrigerator, we are over the $2000 mark. Again, the fridge just died and we have been told that the compressor is gone and it would not be worth it to fix unless Whirlpool agrees to pay the repairs. I would like Whirlpool to pay for the repairs of this refrigerator or provide a comparable refrigerator, or I will contact my own attorney in regard to this.
My washer has pre-set programmed settings for the water level! My clothes barely get wet and the washer stops adding water and starts washing! I bought the washer approximately 4 years ago! It is almost useless! I have to add water by hand and I wash certain items twice! My washer leaks periodically as well. Had repairman come and he told me I had to tell him where it was leaking from to be FIXED. So we couldnt get it to leak while he was here so it was never fixed and still leaks! He also said there is no way to change the pre-set water levels! Thank God my washer is in the garage or my house would have been flooded dozens of times! Jax, Fl D.
The lint trap was not working. It’s the water levels were not filling up. Another hot water is this going into the machine and don’t know why. It’s only four months old and I think our guarantee is over.
I bought my washer and dryer in 2002 from Lowes. I got the Platinum Warranty. I just feel one should always get additional warranty on major purchases such as appliances. After12-13 years of having them, with VERY minor issues given the number of years I have had them, my dryer broke down beyond repair. My washing machine is still going strong though! Because of this I purchased another Amana dryer. I am very pleased with the durability of this product. When I bought the set in 2002 the salesman said they are the workhorse of washer and dryers. I can tell you after 13 years he was right! All I can find, right now, is my owners manual with the 2000 date.
Dryer spews lint out from around the lint trap door. It has since we bought it and has progressively gotten worse. The lint trap door is on the top of the dryer. Whole house ends with a layer of dust every time laundry is done. Laundry room gets a nice layer of lint in it as well. Since this is a gas dryer, I have concerns about this being a fire hazard. Didnt fully appreciate the quantity of lint being spewed until after warrant was expired. Didnt contact company due to this, but it has been this way since it was delivered, just has gotten worse.
Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 months after the 1 year warranty expired. Imagine that. Glad I bought the extended warranty through Home Depot! LoL since April 2017 my fridge has quit working 5 times and totally defrosted and ruined 5 fridge full of food. Freds Appliance has been out 5 times to try to fix it and cant. It seems to break down every 3 weeks or so. Then after 2-3 days of clicking and buzzing it starts cooling again. Well the quickest they can get out is 4 days and by then its up and running and the tech says well I pushed a few buttons and cant find anything wrong. Amana/Whirlpool has washed their hands of it because of the extended warranty I bought through HD. HD wont replace it because they claim the SAME part has to be replaced 3 times before it is considered a lemon. Been in limbo since April and its so frustrating.Dont waste your money on Amana. Poor quality! Even worse customer service. Same with HD. Very robotic in their responses. They are all sorry Im having an issue, but wont take responsibility. Plus since the unit seems to break down when Im not at home and all of the ice from the hopper melts and runs down the front of the fridge all over the floor. Now it has ruined my hardwood floor all around the unit. What a POS.
We purchased a basic model Amana refrigerator A9RXNMFWB01 in June 2010, delivered in July 2010. The refrigerator was making a lot of noise the past few months. We didnt realize the fan was not working properly. When the fan quit, the food was still frozen in the top freezer. But the refrigerator compartment would not go below 50 degrees. I called for the Amana technician. A & E couldnt make it over until the following week, so we called a local repairman. $182 later, new fan, the refrigerator is fixed. Its only 15 months old! Our old Amana is still running since 1997. We have never had troubles with a refrigerator in our 35 years of buying appliances. Now I see on reviews of compressors going bad. Appliances are not made well and we will be lucky to get 8 years out of this Amana with cheap parts. There go our landfills. What can we buy that wont cost hundreds to fix? We have never had to buy extended warranty. This is a money maker for Amana (Maytag, Whirlpool). It’s a lesson learned. I’m very dissatisfied. I feel we deserve to be compensated for this breakdown, especially since it acted up during the 1st year of warranty. We shall see if Amana can make it right.
In 2007, I purchased an electric ceramic top slide in range model acs4250-aw. It was installed in a vacation home and used four to eight weeks per year and is still in pristene condition. In July 2011, the ERC timer panel short circuited and burned, rendering the unit nonfunctional. We have made extensive inquiries through the internet and through other sources by phone and have failed to find a replacement panel which we come to find is no longer available.After talking to Whirlpool Corporate Office, as a last resort, we were advised unceremoniously and without the least attempt to appreciate our dilemma that the part was no longer available, and that they had no process to mount a search for this part and that there was nothing they could do to help. So, we had purchased a $1800.00 plus range bearing the AMANA name which is now useless except to hang towels on. We will never buy a product from the Whirlpool group of companies again.
I recently moved into a new apartment and the washer and dryer had already been used by the previous tenants. I used the washer with a small load on a cold cycle, and when the load was finished, my clothes were still DRY! Some of the clothes had wet spots but for the most part, my clothes looked like someone just splashed water on them. I had to redo the cycle on a larger load setting. My clothes came out FULL of someone elses lint.The dryer. Ohhh, the dryer. I then place my linty clothes in the dryer to see if they will be removed. I do a full 60 minute cycle. I open up the dryer when it is finished and my load is warm, but still damp! After 60 minutes on hot! I have to run the dryer 4 TIMES to dry a load of laundry. Needless to say, the landlord was called and he is replacing, but God, please dont let him buy another set of Amana washer and dryer. Please!!!
I like it and it works fine so far. I wish it did not have a push button on it, instead just pull, as I worry the push button will break, they are prone to, as opposed to pull doors on microwaves. It seems to work well, was easy to install and overall we are pleased with it.
The size was perfect and the delivery guys (after many postponements) were clean, neat and efficient and I used it the next night and was delighted with the results!
I purchased an Amana Washer on 2/13/2015 from a dealer in appliances here in Oldsmar, FL. I bought this Washer and Dryer due to the fact these items were Made in America. The paint on inside of the top lid of the washer is chipping off, peeling off, etc. and some of these flakes of paint drop into the washer on my clothes and only will only get worse with time. I called Amana and since I did not like what the sales rep said I asked for a supervisor which stated to me that he could not help me to replace the top piece of the washer. He could only send me a bottle of touch up paint. This guy also needs to send me a large brush with a quart of paint! This washer is only a little over 3 years old and should not be peeling like it is. Not like a bunch of people use this washer as it is being used by 2 adults. No abuse or rough treatment on this appliance. Lousy paint job! Where was the inspector for the painting of this washer? Not doing his job most likely because if he had done a half-way decent inspection he would have noticed the bad paint job. The sample bottle would not cover the areas without paint. I cannot believe that this was made in America as some 3rd world country would do a much better paint job. Dryer is OK but washer a mess. I will never buy a Made in America washer or dryer again. The foreign appliances will be on my list to purchase from now on especially since these manufacturers in the US make these defective items and charge you many dollars for junk. Never will recommend Amana to anyone for anything as they do not stand behind their work.
We bought an Amana oven from Home Depot in July 2010. We did not purchase the extended warranty package. You would think when you buy an appliance that you would get, at least, five plus years out of it. Well, in September 2011, our oven stopped working. We had the gas company come to check out the gas that we smelled. He said that the fire ignition is no good. So, we are two months past the warranty and this oven needs to be repaired. Needless to say, we are not happy and the gas representative said that he would never get an Amana oven.The consequences are that we have to pay someone to fix this and it will probably cost about $250. Does Amana make these to break down on purpose after the warranty period ends? Seems like an incredible coincidence to me. We may just get a new oven at this point and it will not be an Amana. When you purchase an item like this, you should have the confidence that it will give you a decent amount of time and 14 months is not acceptable.
Our Amana refrigerator ART316TFDW serial # VS62254299 purchased in 2016 failed in late 2019. The cost of parts to replace the evaporator and compressor is C$816.13 + labour + tax. The original unit cost was about C$725 + tax. We contacted Amana Canada about this. They said that since we dont have an extended warranty, there is nothing that they are willing to do. They apparently arent bothered by the fact that their product did not even last four years. That is not a good product and that is not good service. We will be buying another fridge, but can you guess whether it will be from Amana/Whirlpool Corporation?
On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # ABL192ZFES, Serial # 10379497JX, was not cooling properly, I phoned Trail Appliance where I purchased the fridge. They gave me the number of W3 solutions, a contract service company at 1-866-913-1350, and I was given the Extended Warranty Order # G09264, claim # 95199095. The freezer was working fine at this time. A week later, a technician came and told me he needed to order parts to correct the problem.On Nov 7, 2011, a technician came and told me that he would replace the compressor and relay and that the fridge would work fine for many years to come. On Nov 8, 2011, I awoke to find my fridge and freezer not working at all and all the food in the freezer melted. I phoned the technician all day and left messages, on his answering machine, but there was no reply. On Nov 9, 2011 at 10am, I phoned W3 solutions at 1-866-913-1350 and let them know what was happening. The representative then issued a new work order and told me it would be10 days before anyone got back to me. I lost around $200 worth of food and phoned Trail Appliance to complain and try to recover the cost of the food I lost. They told me they could not cover the food cost and I should contact W3 Solutions. I am now without a fridge and not scheduled for an appointment with a technician until Nov 16, 2011.I stayed home all day on Tuesday Nov 15, 2011 but there was no phone call. On Wednesday Nov 16, 2011, at 11 am, I received a phone call from the technician. He told me he had been on a vacation to Hawaii for a week and had received a dispatch for service on my fridge the day before. He told me that the brand new compressor that he had installed on Nov 7, had completely seized up, and he would have to order a new one. I asked him how long that would take and he replied a few daysI am living on canned food at the moment, being without a working fridge or freezer. I made this clear to the technician and he said that this was the best he could do. Its not good enough!It is now 2 months since I initiated the service call and have struggled without a working fridge. There seems to be no accountability for the technicians doing the work, since the technician who installed the compressor and relay would not return my calls. If there is a problem after a technician leaves, the only option is to phone W3 Solutions to book another appointment with a technician to start the process all over again. Then if a technician has to order parts, you wait for the parts to come by snail mail to the technician and service can take months. It would seem that they are trying hard to wear the customer down so as to purchase a new appliance, and skip the service calls. This is ridiculous and I am not happy with Trail Appliance, Whirlpool or W3 Solutions who do contract service for Whirlpool. Its unacceptable!
Amana Gas Range AGR5630BDS - We purchased this range from Home Depot and took delivery in Dec 2014. In October 2016 the oven began to shut down after about 30 minutes cooking time and an F2 code showed in the display. Weve had the service tech here 3 times. An oven temp sensor was replaced but the problem was not solved. We then replaced the top ECR module and still the problem exists. Now however when the oven shuts down there is a spewing of natural gas and we have to manually shut the oven off and throw open a window. We are stuck with a stove that wont work and is unsafe, and we are out of about $300 over the price of the stove. We cannot sell it and are hard pressed to afford a new stove. We called Amana and they had a so what attitude. I know that we will never buy any Amana/Whirlpool product again.
What I like best is the way the inside is organized. The door have various sized compartments and hold a lot of smaller items as well as tall items. I have a freezer on the bottom and it is much bigger than my former standard fridge. The pull out drawer makes things easy to find. The only problem I have is that food easily slips behind the shelves and falls below the shelves.
This stove is really easy to use and clean. It is not like the old style where you have to lift the top to clean underneath. The oven is very easy to clean also. The burners are easy lighting and also the oven is too.
We have a 3-year-old Amana refrigerator that keeps breaking down. It currently is freezing all of my fruits and vegetables. It has done this twice before then overheated.
We purchased an Amana slide in range model ACSE350AS and as temp approached 350, it turned off. Despite numerous complaints from many consumers, Amana refuses to stand by its products.
When my Amana fridge was delivered I noticed a lot of scratches on one side and a dent on the other. I immediately contacted my salesmen and sent him pictures of damages. Waited weeks for response and was offered a small credit. They were not willing to replace the fridge. I contacted Amanas customer service and got no satisfaction at all. Stuck with a scratched up and dented fridge! Amana - NOT a good buy.
In late 2017 we purchased an Amana Electric stove top, oven and dishwasher, a Whirlpool vent hood and a garbage disposal. To date (3-1-2019) the only thing that has worked properly is the garbage disposal. These were not top of the line, but were not bottom end either. The dishwasher never worked and the motor had to be replaced right after it was installed. The stove top had a burner that didnt work, and the burners wobble. The oven also never worked correctly, and they had to replace the sensor, element and core shortly after it was installed. Now just a little over a year later the vent hood motor is having problems, you turn it on and the speed goes up and down by itself. I called the customer experience line, and of course since it is just now out of warranty they will not do anything about it. We bought, and had all of the appliances installed from a reputable dealer who has been in business many years, and we were happy with their service, but I will never buy Amana or Whirlpool again. Also a word of caution to anyone who has young children, the Amana electric oven has a dangerous design flaw. The air in the oven circulates and blows hot air out the vent at the bottom. If any young children were to touch this it would burn their fingers. It is a shame that Amana/Whirlpool obviously has no quality control and uses shoddy parts. Luckily for us we purchased an independent warranty plan for the stove top, oven, and dishwasher, as Im quite sure Whirlpool warranty would be as lousy as their products.
My Amana washing machine does a great job that makes my laundry day fantastic. I love using it and my male companion uses it to wash his suits. I could have never purchased a more durable washer and it does not use too much electricity. I am very proud of my washer.
I purchased an Amana refrigerator with bottom freezer about 4 years ago. Recently noticed water leaking from under the freezer onto the laminate floor. Upon further investigation noticed ice build up on the floor of the freezer. The lower basket would scrape on the ice as the door basket was pulled out. Checked out the problem on the internet and noticed a number of similar complaints. At that point assumed maybe there was a recall for a certain part causing the problem. Called the store where I purchased the appliance and a repairman was out within a day. He was knowledgeable and knew what the problem was. It appears to be fairly common. The replacement part has been fixed to remedy the problem. Because this is what I was told, I inquired about a possible recall. I was told that the part had been modified since I purchased my refrigerator. If the part has been changed or modified then it seems Amana is aware of the problem. The part is a drain tube. The cost to me including labor was almost $200.00. I felt that Amana should cover the cost as there are a number of complaints about this issue. The serviceman suggested I call Amana so I did. Even though the representatives were nice and professional they offered no resolution or satisfaction to my complaint. I spoke with a supervisor too. I fully explained my reason for calling and my dissatisfaction with Amana but really felt that they could care less. I stated that they would lose me as a customer if they could not stand behind their product especially knowing this was not a new problem. I guess customer satisfaction doesnt count for much today. Too bad but that is the last Amana product I will buy.
My washer is still under warranty and I called a service representative. It was supposed to be dispatched and serviced today. The call was never made and I had to make several phone calls to reschedule. In the meantime Im having to spend an enormous amount of money at the laundromat. Amana is not giving me a refund for this huge inconvenience.
I woke up this morning and found a crack 8 long left front corner on model number AER58330VAB0 Amana stove that I purchased 2009. Amana customer service had my purchase information in their computer. The contact customer service phone number 866 616 2664. I told the service rep nothing fell on the glass nor was there any misuse of any kind. Customer service states the stove is too dangerous to continue to operate and would not send me a replacement glass. I spoke to the Customer service manager whom was more irate than her subordinate and she kept repeating and stating she has a stove with 4 boys and hers is fine and never broke and it is 5 years old. I informed her the glass looked thin in this area and she stated because it is not under warranty she did not want to see the glass which should be examined and reviewed for product safety observation. She refused to help me and only documented that if I continue to use it she will be putting this information into my computer complaint record. The customer service manager actually hung up on me and would not allow me to speak to her supervisor and stated call the store where I purchased it from.
I was looking for a glass cooktop range for a rental unit. This was by far the best value. It arrived perfect, works perfect!
My refrigerator was just 11 months old when it started falling apart. All the plastic pieces, shelves, meat bin, crisper drawer, cheese drawer, door shelves, etc., began cracking, splitting and falling. I complained to Amanda and was told all these pieces are cosmetic, and didnt affect the operation of the refrigerator. After several complaints and letters, I was sent, as a 1 time courtesy, one shelf, and one drawer which also promptly broke. Tonight the door bin fell off taking another bin with it. A jar of pickles landed on my toe, and a bottle of hot sauce broke, and a cherry soda exploded. I would say that affects the function of the product. I also have a Whirlpool (same company) microwave and the plastic door cracked and split all over. Again, I was told it was just cosmetic. Never have I had such poor quality in a product that cost so much!
On February 4th 2009, I purchased an Amana front load washer and since September 29th 2010, we have had it serviced four times to replace. First, the door latch sensor; second, the door itself; third, the front panel and fourth, a new motor was installed on August 30th 2011. Now, we still have the error code 3e, which was supposed to be for the motor pop up again on September 3rd and I had to put in a fifth service. This is the worst appliance I have ever bought. I do not recommend anyone to purchase this item. I dont know what I was thinking when I went to the Home Depot. In the past, I have always purchased my appliances from Sears Kenmore and I still have my 12-year-old dryer which is still going strong.
I purchased an Amana stainless steel refrigerator with freezer drawer on bottom in December 2010 for $1,200. Just five months past, the 12-month warranty freezer defroster stopped functioning and water would pour out from freezer all over kitchen floor. Repair cost $250 to install a heater rod that the repair company (REO Appliance in Norwalk, CT, where we purchased the product) told us used to be installed in the units by Amana at the factory but chose to stop using them to save money. The heater rod cost $20. The rest of the cost was for the service call and labor. Amana refused to refund our money. The unit is expensive and obviously faulty from the way it is manufactured, but Amana refuses to make good on it. They apparently believe once you are past the 12-month warranty, you are on your own. We will never buy Amana again. The stuff is junk.
It has been over 2 months now that I have went without my washer. It isnt even a year old yet. First time I called Amana it was a runaround. The person I talked to was very rude, didnt even send over my information to IAM Appliance in Piqua, Ohio. So I had taken the day off work to wait for someone. When they didnt show, I called IAM and asked why no one showed. They said they didnt have any information that they were supposed to be out. So I called back to Amana and the guy I talked to was very rude and said, Looks like it wasnt sent over. So he told me I had to call another place, that he couldnt call them, I had to. So I called and no answer so I called back to Amana and they again was very rude. So finally they send my information over to IAM appliance. A week later, on Tuesday a tech came out. He looked at my washer after I had already explained what was wrong, it was the lid lock not locking, it would fill and that was it. So the next Tuesday, he came out and ordered a lid lock, the board, and another part all the parts worked but the lid lock. So here is to another week of waiting. Came out again that following Tuesday that lid lock didnt work. Each time he came out something didnt work. Then the board didnt work the new one he had replaced. This happened for over a month. So I called corporate. Talked to a lady last Monday. She said she would send me a new washer. Got my new washer today. They told me I was getting a Whirlpool but I go another Amana same model number. They took the old washer today and this washer doesnt work, it doesnt wash clothes. It fills the drum doesnt wash clothes or spin, and the lid lock works but when finished the clothes are dripping wet. So this is another lost. I will not recommended Amana or Whirlpool to anyone. Since they have been around for a while now I figured they would be a great appliance. Guess not. So now Im out of a washer and here goes to washing my clothes in the tub again!! Very unhappy!! DO NOT BUY AMANA.
Our new oven came on time, installed easily and worked well. However, after its second self-clean cycle a round hole appeared in the finish of the floor of the oven. This hole is about one inch in diameter, with little cracks radiating outward from it. We called Amana, who sent a repairman to assess the issue. Subsequently, Amana shipped us a small tube of touch-up paint. This paint is a different colour than the ovens interior finish (black vs dark blue), stinks horribly for several days after application, and does not fill the hole even after three applications. A further call to Amana has yielded only the statement that there is nothing more they will do.By the way, the repair technician who came told us that its quite common for this kind of flaw to occur. Be advised, your nice looking appliance may start looking ugly soon after purchase, and youll be on your own! I have advised the appliance people at the local Home Depot to provide a warning to anyone wishing to buy an Amana, Whirlpool, Maytag or JennAir appliance.
Stay away from Amana!!! Would like to give 0 stars. I work in a hotel and had ordered 5 PTAC units for some of the hotel rooms through a vendor/supplier we deal with. Each of the units came in boxes that were in relatively good shape. When the boxes were opened every yes every unit was damaged one way or another. On every one the condenser support brackets were bent and not attached to where they need to be, bent corners on 3 out of 5, compressor bolts on one unit was cross threaded and stripped, another unit had the compressor bolts and rubber bushings in the pan but the compressor was not bolted to the pan, and lastly a brand new unit that would not turn on (tried in other outlets to no avail). We had another Amana that was approximately 2 weeks old and the unit stopped working. Called Amana and waited 3 weeks for a tech to come and give us a reconditioned unit. Their box states American Pride. Shame on them.
I hate all the bells & whistles of high-priced washers & dryers....they usually don't really do much but cause headaches. We opted for this fairly basic dryer & it works perfectly so far! It has a bit more room in it than our last one so the clothes come out virtually wrinkle-free! I would recommend it highly....unless you just NEED to spend more $$
It is an electric 4 burner glass or ceramic top model with a range. One of the burners has 2 settings to match the size of the pan or pot being used. The control settings can be confusing on both the stove top or the oven.
This refrigerator has been a good choice for us. We love the freezer being on the bottom. So much room on the top and easy to get anything out of the freezer. It has the one door, not the split two.
I bought this microwave for my tenants to replace one that went bad... The install was fast and easy using the template which was included... From unwrapping to using the microwave was 30 minutes.. There are plenty of functions programmed for different foods and snacks... The the price was great...
The washer and dryer are a nice size, nice colors. However not a whole lot detail on the door locks which is nice but afraid to open it if I need to add softener. Also I would like it to be a little more quietly.
I have a Amana dishwasher in my rental house and it stopped circulating water at about a year and half - I tried to get some type of concession from Amana for parts and labor going through their service outlet. The answer was a complete NO due to the fact that it was out of warranty. This dishwasher just stopped circulating water one day and didnt get the dishes clean due no water spraying on the dishes. I personally went underneath the dishwasher and gently tapped the circulation pump and it began to work. My years of experiences in the automotive field tells me that this is a manufacture defect with their motors where the manufactured motor has a flat spot in the rotor that will stop in a certain location and stop working at times. This failure was produced at the manufacturer and if I am right they too know that it is their responsibility to take care of the defect but the almighty profit or dollar cost is more important than customer service of honesty. To this I say I hope Amana goes out of business because I think it wont be too long that it will go out of business due to the fact that they are already under Whirlpool. I learned my lesson - if the product is cheaper than everyone else what can you expect? It sure wouldnt be your moneys worth, not even at a year and half use.
My washer has given me multiple problems within the first year! It always gets stuck on rinse, which raises my water bill. I have four children and one week before school, my washer stopped working. The technician was supposed to come between one to five. I got home and one of my neighbor said the tech was here at 12:00. He didnt even come back. They were supposed to then come the next day - no show, no call! They have given me nothing but rudeness. Do not buy from this company.
We have had this unit for 25 years and never a minutes trouble. First one with the freezer on the bottom. Just love it. No computers, no ice maker, less things to go wrong. How much more can I say? It works great, it was a great price (at the old circuit city) and it still works great!
I bought an Amana Model AFI2538AES6 side by side refrigerator with bottom freezer. 3 months after purchase, ice formed in the freezer area below and I couldnt get the door open. They sent a repair man and he fixed it (supposedly). I then left for 6 months and upon my return the same problem is occurring. I called Amana and they basically told me tough it is out of warranty. I will never buy an Amana product again!
Amana Wide Dryer - I have purchased the dryer less then 50 days ago and the timer is already bad. This is the customer service ladys response after I say the timer is bad and they still have to order the part so it will be a few more days before it is fixed. I have already had to go to the laundromat once because 5 people live in my home and 2 of them are boys that are 8 years old. It has cost me more money at the laundromat than it does on my electric bill in 2 months. Im sorry but if you spend hundreds of dollars on something, it should work more then 50 days and you should understand not everyone can afford $40 twice a week to go to the laundromat. I will never ever purchase a appliance from Whirlpool (Amana) again after the way I was treated on the phone today. Her best response is We are gonna fix it. Its under warranty. Well yeah duh, I paid for a warranty. On the plus side, ABC Warehouse was so embarrassed that they gave me a extra year warranty on them. Sad I wont be telling my friends anything nice about you company but ABC is tops at customer service. Maybe Whirlpool employees need a course. Im not asking for my money back but give me a different dryer or give me the money to go to the laundromat. Ugh, people stink.
I bought an Amana side by side refrigerator in March and it didnt work at all. Got it replaced in April and the compressor died by July so they put in a new compressor that never worked. Now they want to put in another compressor that will probably not work either. 3 weeks without a refrigerator and I cant afford to go out to eat all the time. The only thing worse than their products is their customer service whose policy seems to be too bad, well get it fixed sometime...maybe! Do not buy an Amana!
Sometimes the fridge section freezes foods, sometimes it is not cool enough. Odors tend to stay in the fridge and linger indefinitely. Parts of the veggie drawers have broken off over time. I do love that it is a side by side, and will buy another like it. I wont buy an Amana again.
Not even 2 months ago, I bought an Amana Washer and Dryer at Lowe’s Sudbury Ontario. Five days ago the washer pump is running constantly and does not complete the cycle. I called customer service on Thursday December 4th 2014 and was told that the technician will come on Monday Dec 8th between 8am and 4pm. Since they did not give me a specific time, I have had to take a vacation day from my work. Monday morning I had a message on my voice mail that they had overbooked appointments for repair and they could not make it on Monday. I called customer service again and ask why suddenly the repair technicians were overbooked when I made an appointment through Amana 4 days prior. I was told they were sorry, but they could not do anything about it. The only thing they could do was to book another appointment for Thursday December11th, between 8 am and 4 pm. This means taking another vacation day to be at home, waiting and hoping they will not cancel again. It is not only that Amana is selling a washer that is broken after 6 weeks, but they are contracting to repair companies that are not reliable. Like always, the company is good till some problems occurs, then you see their true colors. If I could return the product, I would, but because the warranty to return a product is only 30 days, I am stuck with this washer and most importantly unreliable service department. I would never recommend this product to anyone. Not pleased at all!!!!DEC. 19, 2014 UPDATE: Today we are December 18, 2014 - 3 weeks after my first call to customer service of Amana. Finally the technician came today with the part. I was relieved that the problem would be solved finally. No such luck, the part the technician brought was the wrong one. He said that they had ordered the right part, but the company send them the wrong one. I called the customer service of Amana again, and ask for an explanation. They told me that mistakes happens. When I try to make the order for the right part, I was told that the part I need is back order, and it could take a couple of weeks or more to be delivered. I contacted Lowes in Sudbury ON, where I bought the Amana washer and dryer, looking for some solution, but the salesperson at Lowes told me that they cannot do anything to help me, because after 30 days, my chance to return the product had expired. There was nothing they could do, but it was up to me to contact Amana customer service. Over the years, I upgraded my appliances a couple of times, but never ever experienced such a crappy product and a lousy customer service like Amana. I cannot understand why a store like Lowes would be selling such junk. Now Christmas and New Year is coming and I have to go to the Laundromat. Because I live in a small village, the closest Laundromat is a 30 minutes drive. I have to go through all this aggravation, when I have a 2 months old new Amana washer in my basement, that does not work! Merry Xmas and Happy New Year to all... and There will be a Part 3.
Have gone thru 4 repairs for the main board and temp probe in one year. For Amana aer6303mfs1 model glass top range. Now its out of warranty and its messing up again. Gives an f3 o3 error code and the oven wont go above 275 degrees. Will never buy from them again. Bought at Home Depot.
I will never buy an Amana product again. We purchased an Amana gas stove three years ago. I cleaned it one year after we got it and the glass in the door looked like something leaked inside. I called about it and they stated that the seal came loose and there was nothing they could do about it. We could replace it for some ridiculous price. Now, we are having trouble with the glass because it gets moisture in there and there is mold growing. Again, we have to pay to have it fixed.When you pay over $500.00 for an appliance, I expect to have some type of warranty. Needless to say, we need to get a new door, instead, we are getting a new stove and not an Amana. Another complaint I have is that the burners do not clean up nice like they say they do. I hate this stove! I would not have even given it 1 star but you had to. It would have no stars marked if it was up to me.
I purchased this fridge 9/2010, and the compressor is already shot. I see from other complaints that compressors have been a problem, but Amana Whirlpool has done nothing to help out customers (unless they agreed to the extortion of the extended warranty). I guess Amana Whirlpool is only for people who can afford to buy major appliances every year or pay huge repair bills as soon as the product is out of warranty, or pay for protection (does this remind anyone else of bribing cops to do their job?). My previous fridge was an Amana. my next will not be.Ive lost work time, food, and money. Its odd when the automated recording asks if youve had the product for longer than 12 months, and then asks if you purchased the extended warrant. And you said yes to the first and no to the second, why dont they just disconnect you? They wont do a thing to stand behind their products, even when they know that a less-than-two-year-old fridge should not need a new compressor. They have no pride in their product (I see why now), and they surely have no concern with customer service or satisfaction.
Amana (made by Whirlpool) washing machine broke just after 1 year warranty had elapsed. Trying to get thru to extended warranty people with Whirlpool took 45 minutes on hold, then was told they could be there tomorrow. When local repair company (Appliance Hospital) called, they could not be out for 3 weeks. NO communication between the 2 companies. Worthless washing machine, worthless warranty, worthless company overall. I will NEVER buy another Whirlpool appliance.
I just purchased an Amana washer this February and already its stop working. I havent even got to use it much. It has been down since May 26, 2016 and counting. DONT BUY AMANA! You hear me. Their product is junk.
I purchased an Amana refrigerator over a year ago. About 10 months into the purchase it stopped refrigerating. Customer service told me to input it for 24 hrs and it started working again. One month after the year warranty expired it broke again. Now the tech is coming out the second time and $450 loss of groceries later it is still **. I will never buy this brand again and will probably have to get a new refrigerator by the end of this year. Please do not buy. It is not worth the headache and customer service says, Were sorry but will not replace.I purchased an Amana refrigerator over a year ago about 10 months into the purchase it stoped refrigerating. Customer service told me to input it for 24 hrs and it started working again.one month after the year warranty expired it broke again now the tech is comming out the second time and $450 loss of groceries latter it is still shit...I will never buy this brand again and will probobly have to get a new refrigerator by the end of this year...please do not buy it is not worth the headache and customer service sais were sorry but will not replace...
Finally decided to replace freezer door gasket as its cracked; dug through my receipts and was surprised that we purchased it new, in 1992. Around the time that free trade started, so ordered it from USA through Buffalo, delivered to my front door and uncrated. I dont think there are too many appliances that run 28 years and going strong without a problem. Replacing the gasket is an easy fix.
I bought an Amana stove 2 years ago. It has been in service 5 times within the last year. The temperature control board keeps messing up. Called customer service. They said to reset it. Which I had to do 3 times and still couldnt finish making dinner. It was last fixed in November and its out again. They really dont care. Told me buy extra warranty for 400$. REALLY!!! Lets just say my response was not nice. I told them since they didnt care I would let people know about my bad experience and terrible product, she hung up on me. Now I have a useless stove because it cost just as much to fix it than what I paid for it. I would never recommend this company or product to anyone.
I purchased this Amana washer in March 23, 2015. In February 27, 2016, this problem occurred: I turn on the washer, but as soon as the wash fill ups with water, it does not move to wash and it does not lock to start the wash cycle. The water drains and then I have to start the wash all over again. So I thought it was the lid switch, and my solution was to push down on the lid hard enough until I heard a click sound. This worked for several months. Another problem occurred on August 12, 2016: my load would complete the cycle, but when I open the lid, I clearly see that the clothes are soaked so this means that during the drain/spin cycle, the speed was too slow to fully squeeze out all of the water from the clothes. So my next solution was to start the drain/spin cycle only, but again. With all these problems that keep coming up, we decided to use our warranty, so we called in to have the washer repaired.We called HHGregg to repair the washer, and we gave all the detailed information as to the problems and the possible fixes to it. Their representatives solution was to replace the washer because they deemed the necessary repairs to the washer as costing more than the value of the washer. Well, we were shocked, because this washer is only 18 months old, so how could its value decrease so quickly in under 2 years? I researched and found that the drain/spin and lid switch is a very common problem with Amana washers. So we understood that we got what we paid for. So back to the washer replacement with HHGregg. They shipped us a new washer for around the same price of our old purchase.Again, we purchased the first washer in March (we got a St. Patricks Day Sale Price), and now were getting this new washer that is smaller and still is an Amana. HHGregg refuses to repair it, they would rather give us a washer that is smaller in capacity and would most likely last for a year but no more than 2 yrs. In a nutshell, we were screwed over by HHGregg, because they saved on repair costs, and gave us a washer of lesser value than what we originally started with. Oh ya, we had to pay on taxes, obviously, so they profited from that too. AMANA WASHERS ARE TERRIBLE!!! Save your money and purchase a more reliable washer!!!
Five week old Amana refrigerator is broken. ‘They’ cannot repair for two days. Over 200$ of food thrown out. House is on market. What a mess. Amana does not care about food loss. Amana does not care about 2 hours spent throwing out food, washing containers; and refrigerator.
Ice maker on Amana ADT 2105 BW refrigerator/freezer. Ice maker no longer available and NO substitute available. Contacting the company...same thing. So Amana is telling me, Tough luck, sucker.
I purchased a stove/oven a few years ago. I hardly ever use it and the issue is the grates on top of the burner that you place your pots/pans on melted horrible. IT IS A STOVE...Flame comes out of the burner ..You cook on it..Seriously..it melts the burner???? The entire finish burnt off the burners. I would never buy another product from them..A stove top that melts. NOT ACCEPTABLE.
Our Kenmore Elite (made by Whirlpool) upright freezer died after 5 years. To me thats a short lifespan. We purchased a new Amana upright freezer (also made by Whirlpool) to replace it February 18, 2018 and today (June 11, 2018) now refuses to freeze anything. It runs constantly but will not freeze even though its set to deep freeze. Called for a repair which is coming tomorrow so Ill see how this plays out. Probably a nightmare. In addition and while dealing with the freezer our Whirlpool refrigerator has now also died at 9 years. Again doesnt this seem a bit short? The Consumer Reports and others say 10 to 15 years is normal... so honestly is Whirlpool now building junk?Updated on 07/12/2018: I wrote an initial review on June 11 about my experience with Whirlpool. This is an update: I just want you to know how completely disenchanted I am with Whirlpool products. We purchased a Kenmore Elite freezer (made by Whirlpool) approx. 5 years ago and it died prematurely last February. Then in February we replaced it with an Amana freezer (also made by Whirlpool) and it too has died now after 4 months. THE REPAIRMAN CAME TODAY AND HE CANT FIX IT. In addition our Kenmore Elite refrigerator (made by Whirlpool) has also died prematurely two days ago and it also can’t be fixed. So right now we have no freezer and no fridge and it’s going to take days to figure out what the next move is... replace??? So who pays for all the food product we have lost?? I’m absolutely disgusted with Whirlpool products. In communicating with Whirlpool their attitude was lack-lustre. It goes through a process that takes days to complete and weeks to get a replacement if they even agree to do that. In the meantime we have lost hundreds of dollars in food and no-one cares. Never again will I buy Whirlpool.
Washer & dryer Mod NTW4705E WD and NED4705EWO - Both appliances are the most worthless piles of junk I have ever paid over $400 each for. Washer was delivered with a bad master control board so the Amana repairman said. After replacing and using the set twice, I determined the washer doesnt agitate enough to get the dirt out. It makes an awful grinding noise while agitating (normal per repairman). The water levels are too low and after rinsing, the spin cycle is insufficient to remove the water. Clothes are still sopping wet. This adds to the drying time of the somewhat inefficient dryer. On high heat, it still takes 120 minutes to dry a normal, medium sized load of clothes. And YES, the dryer is properly vented with a new, unobstructed vent which exits to the outdoors. They are both just cheap, Chinese CRAP!!
We inherited an Amana refrigerator which was about 10 years old. Per the previous owner, it’s been worked on before since warranty companies refuse to replace an item regardless of repair cost. Our compressor went out. 900+ dollars to repair. I’ve never had a such issues with a refrigerator but I also usually buy Kenmore or Maytag. Also the ice maker doesn’t work regularly but we can’t get that looked at until the compressor issue is resolved. Our last refrigerator, a kenmore, lasted 26 years with no problems.
Best bang for your buck? We have had it for 6 months and so far have had no problems and is actually huge inside and fits a lot of dishes. I do recommend the drying agent. It does work wonders. Dishes are dry without water spots.
Amana is a pretty good washing machine. It has a lot more features to it. It gets the job done. Clothes are pretty clean and they really last long. I havent had any issues with it so far. I love the price of it very affordable.
I have a Whirlpool GS395LEHS range/oven that is 14 years old. It was only used regularly for about 5 of those years, then as an extra oven for holidays. A code appeared recently that meant the membrane is bad. Cant use any oven function now. Tried to get a replacement, but Whirlpool doesnt make them anymore. So my range is now junk. Looked online at Amana ranges and found many negative reports about them. Looked a little more and discovered that Amana and Whirlpool are one in the same. I will not purchase either of them as a replacement. Im not mad that the membrane went out after 14 years, I am mad as all get out that I cant purchase the $32 part to fix it. I hope Whirlpool/Amana execs get it through their thick skulls that consumers want products that can be repaired. If they want to put their noses up in the air and continue as they are, they can watch GEs sales go up. GE does carry parts.
French doors are great. The cover over the meat keeper broke and can’t be repaired or replaced. Freezer is nice, but I struggle to find anything in it, however the two sliding drawers are nice. Great ice maker, keeps up easily.



