We replaced our 20 yr old Maytag with a Bosch... it arrived the first week of Jan. 2015. I never liked how my dishes fit in it.... glasses tipped over and it was hard to fit in mugs and bowls. I noticed that there was an orange greasy residue near the door hinge after each cycle. I made it a practice to clean that area every time I emptied the machine. We used the Finish Powerballs and rinse agent. Our water heater is new and the water is very hot. Then I noticed a smell when drinking from a glass. This morning there was an odor from the machine when I went to empty it... nothing in the filter... Smelled like a wet dog. Returning machine.

My Bosch Nexxt 500 washer is five years old. The first time when the warranty just expired, the first repair came up at $160. Now, the machine is broken again. The repair guy said the control panel is busted and needs to be replaced. Total is another $530 in addition to the $98 I paid today for the guy to show up. Just one advice for all of you reading this: Never buy Bosch appliances! This is the worst machine I ever had in my life!

In the last 12 months, Ive bought a high end Bosch flexi-induction, series 8 oven and washing machine. The first two, I intentionally paid a premium for it as they are made in Germany while the washing machine made in Thailand. The branding has bring down not only tarnished her brand but to Germany as a world-class engineering country. Almost everyone knows top quality engineering comes from Germany like Porsche, BMW, Merc, Audi, Miele etc.Utterly disappointing with less than 12 months, there were multiple service calls on the new oven, induction and washing machine. It’s not a coincidence. Three products all have issues, be it German made or not. Almost all my white goods and big household items are Bosch. Going forward, I’ll just go for China or Korean brands that are significantly cheaper. Premium price doesn’t equate to quality and durability anymore especially with Bosch. I used to have Bosch dishwasher that lasted for years, now, quality of this brand has dropped significantly and I’ve changed to Miele instead. Bosch, seriously is hopeless. It will be another Nokia (market leader went collapsing) if it still doesn’t wake up.

Good overall dishwasher. Runs quiet to the point they need a red light indicator that it is running. Only issue we have had is if a dish or bowl overhangs the upper rack and the soap door doesn’t fully open. Easy to maintain filters etc.

I purchased a Bosch cook top, oven and microwave a couple of years back. Had nothing but trouble. The first year had 3 calls on the oven. Now since January Ive had 3 calls on the microwave. Ive been without a microwave for 1 month now. Those who have a microwave will understand how inconvenient this is. Ive never had a problem with appliances in the past. The latest update: theyre waiting for parts to arrive from Germany. Buy LG, GE, Sears, whatever, that has a stock of parts in this country. You wont be sorry you did. Bosch is a piece of crap! And... you pay more for it.

The tumble dryer was not working properly, not drying the container button kept flashing even though the container was not even a quarter full, and then the handle broke. We call Bosch with the same problem (under warranty) months ago and the engineer said that he could find a fault - he admitted that the handle (top) was broken but did nothing about both problems. Today, we had an engineer coming and all he wanted first was his call charge. He refused to look at it and did not have a spare handle to change despite our phone call to make sure we wont waste time on this. We refused to pay because when weve spoken to Bosch we said that this was an existing problem, and of course now our warranty had run out. Weve spoken to a Supervisor and said they could not do anything and could not find our previous call and existing problem. Very angry with them. All our appliances are from Bosch. WE WILL NOT BE BUYING FROM BOSCH ANYMORE AND WILL PASS ON THE BAD EXPERIENCE WE HAD TO EVERYBODY. Do not buy from Bosch, they will try to rip you off like us once a problem arises. They wait until the warranty runs out to make you pay whatever they can.

We purchased our Bosch dishwasher from Sears and not from a big box store to ensure internal component quality. From a performance and value perspective the Bosch 800 series dishwasher exceeded our expectations. No matter the grime the washer get things spotless, is quite efficient from an electricity standpoint and whisper quiet. 2 years after purchase I still need to listen intently to ensure the unit is filling up with water. Exceptional quality in terms of parts and the internal mechanism.

Works like a dishwasher should! No rinsing before loading dishes. It's so quiet, I forget it's running. Exterior is very sleek. The capacity is unbelievable. It will hold all dinner dishes, serving dishes, pots/pans for at least 2 full meals for 4 people...and then some. It cleans my stainless cookware to a perfect shine. So glad I went with Bosch.

Purchased new Bosch 800 Series dishwasher (Model #SHE68T55YC/01) on 7/26/13, replacing 15-year-old Bosch dishwasher. Now, the lettering on the fascia panel is coming off--DELAY gone completely--out of warranty according to Bosch Customer Service. New fascia panel cost $73.00 plus cost of technician to come out to replace (which the rep neglected to tell me after taking all my info. I just happened to ask before hanging up.) Ridiculous. A little tacky but I have used a permanent marker to mark controls.

We just realize our refrigerator is so hot and call service. They just change one part and got 120 turkish lira (40 euro) then problem never finish. One day later they come again and change this part again and problem never finish again and after one week later we called them they came and it was different guys from. They tell Problem different. We need to change different part too - its price 160 tl (55 euro). So my dad say You always come and couldnt understand what is problem. Everyone telling different problem and want money always. You never understand real problem and we are terrible from 10 days because of your fault. All food, drink is terrible.Called Bosch in Turkey but they didnt care. They said We cannot do anything. Maybe we can do discount. Said Its your fault. Why you dont try to fix that. Discount is not fix. Your tech service doesnt know anything. They kidding us and you still dont solved this problem - just offer discount. Please you must know in Turkey they dont care. Bosch mark they just want to get money for themselves. My family lve in Eregli. Your tech service in Eregli so terrible. Also they were not polite to my family. My mom scared from employee. My father name is Nayil **. We just want service by his name. Please check our problem. Waiting for your answer...

New home purchase with Bosch dishwasher and I have always heard good things about them....Wrong! The rack does not connect to the door and falls out all the time...breaking dishes! I cant believe Bosch would allow this, as it is a major problem! I get angry every time I load and unload the darn thing and would never purchase another no matter how well it would clean! It does a decent job cleaning but if the dishes break, whats the point?

April 25th 2017 we took our new refrigerator home. Everything was fine until August 21 it stopped cooling. Called Factory Direct Appliance because I bought the extended warranty and they said to call Bosch. So I called Bosch and they set me up with a ticket and recommended a repair place that services their appliances. That company is called At Your Service repair and they are as bad or worse than Bosch. They couldnt come out for a week. So a week without a fridge and when he shows up tells me that they have to order the part. A circuit board that tells the compressor to kick on. Tells me it will be a week and a half before they get it and sets a time to come back out. That day approaches, the Friday after Labor Day, and I hadnt heard from anyone so I called them. They proceed to tell me that the part is on backorder and they have no idea when it will get here. So I waited a week or two and decided to call Bosch again. They tell me that it is on backorder until December. So I said no problem, replace my refrigerator. They said send us proof of purchase and the diagnostic from the repair shop so I did. Another week goes by and I hear nothing. So I call Bosch again, and now they miraculously found the part from Appliance Parts Depot. Meanwhile the repair place has closed the ticket because they were told it would be replaced. So Bosch says that they are sending the part to At Your Service. I call at At Your Service and they know nothing of it. Keep in mind here who is doing all the calling. Neither of these outfits called or cared how I was doing, if I was taken care of or if I was happy or satisfied. So now when I call one they send me to the other and vice versa. So now they do not want to replace my refrigerator and in fact are putting an aftermarket part in it. In a week it will be 2 months without a refrigerator and I am still the one calling trying to get answers and just get my appliance replaced. Bosch sucks. I was looking at buying a Bosch table saw, cordless drills etc. because I liked the way they perform but I will never buy anything Bosch because they dont stand behind their product and they definitely dont care about their consumers.

Have a Bosch built-in refrigerator with TWO issues related to the icemaker. Have had it only 6 months, but both problems pretty much from the beginning. First of all, it keeps dropping ice into the tray, and the tray overflows because all the ice drops down in the back of the tray, while the front of the tray pretty much stays empty. Had serviceman here twice, and both times he told me I have to keep pushing the ice from the back of the tray to the front. Told me the manual says that. It doesnt.MORE IMPORTANT - there are little tiny flies and an awful smell in our freezer ever since the fridges circuit breaker blew while we were away for a month. Every once in a while Ill see a tiny larva inside an ice cube. Pretty sure there is a nest in the icemaker or water line. Or possibly in the drip tray. The bugs seem to come out every couple of weeks - probably the gestation time for the new eggs that were laid. Weve never seen a live one - only dead. Had both exterminator & Bosch service person tell us we need to totally uninstall the fridge and clean & disinfect. Seems to me there should be a way to get to the drip tray & icemaker without uninstalling the fridge. Have 4 boxes of baking soda - still have the smell.

We started with a Samsung, but that didnt even last a year until the motherboard went bad and would have been over 350 dollars to replace. We have this Bosch and it works great! Gets the dirtiest dishes clean, quiet, and looks great. We have had it over a year now with no problems.

Bosch Silence Plus Dba Dishwasher: Piece of junk. Its very, very quiet. Cleaned beautifully for about 6 months. Now it barely cleans anything even though the filter and catchall are completely clean. Sometimes the container holding the cleaning tablet wont even open! STAY AWAY, they are not what they used to be.

We got a real nice deal from Lowes on a Bosch electric range. We had been looking all over for a new one during a slight remodel. Saw the range for approx. half price - clearance - and jumped on it... Our budget (or interest) really did not include thinking high-end. The range is great, with all the bells and whistles we wouldnt have gotten otherwise - quick heating ribbon elements, convection, roasting, and warming oven features, nice black glass finish. Plus, it gets light use from us two empty-nesters. Then about 2 months ago, the glass panel on the oven door just plain fell off! (How can anyone make something that just sits there and then falls apart!?) Luckily, it didnt break. Upon investigation, wifey found a screw in the storage drawer but there are 3 screw holes holding it on via bottom brackets. Looked to me as though the other 2 screws had never been put in. Not only I, but my PhD Mechanical Engineer son-in-law, could not figure out how to get the panel back on... After fooling with it for 2 weeks, I finally bit the bullet and pretty much disassembled the entire oven door to get it back together. During this ordeal, the plastic strip on the top of the door also broke. It now awaits my precision application of super glue to fix. Havent done that yet just because Im sick of fooling with the thing. I will say that during this deal, I called the Bosch hotline for some expert advice, and the guy I spoke to was as friendly and compassionate as any of his breed I have ever dealt with. But even though we both had the same web page in front of us, he cheerfully admitted he was clueless as to how to get the panel back on. All he could suggest was replacing the entire oven door, even though he agreed that that was overkill for the problem which compared to the Bosch dishwasher we bought about a year and a half ago (i.e., now out of warranty)... well, I only thought I knew what an appliance problem was until I met the Bosch SHE3AR5XUC!! It will not drain completely. The detergent will not dispense. The dishes will not dry, let alone sanitize. It is noisy... It is a **. According to my web-based research, I can take it apart and see if something is stuck in the pump impeller, and take more apart and replace or somehow fix the detergent dispenser... Oh, yeah, thats me. Like so many other posters here, we felt pretty good about ourselves having a kitchen with so-called high end appliances. Instead, we feel as though we got suckered into thinking life would be a breeze with the wonderful Bosch stuff in our all-electric dream kitchen. I intend over the next few days to visit the big-box retailer we got our D/W from and state that the only remedy is total replacement. I doubt they will go for that. I will then go to another big-boxer and buy a new D/W. My advice to anyone who has read this far and is considering getting a Bosch anything... your life is too short and your time too valuable to roll the Bosch dice.

Bosch wont assist with warranty or servicing their broken microwave after only 2 years of use. Customer service never replied and I had to call 4 times only to be told I have to pay for a diagnosis before they would even consider assisting with a part. I had GE appliances for 20+ years without ever having a problem!

I had problem with my refrigerator within warranty period, I thereafter registered a complaint and after chasing for about 1 month and sending more than 10 mails & escalation it was fixed. The Customer service of Bosch India is very poor needs improvement.

Before you pay more (a lot more) for Bosch, please be aware of the following: For a problem with our new refrigerator (

Dishwasher SHV68TL3UC/04: I spent $900 on this dishwasher 18 months ago. Today, it will not turn on. Called Bosch service: $129 to get a technician to come out, plus $30 every 15 minutes that they are here, not including the time for any work they need to do or any parts that need to be paid for. Needless to say, this will be my first and last Bosch purchase. I was advised to buy KitchenAid and I decided not to. Live and learn.

Three years ago, I purchased a stackable washer and dryer for my condominium. Since I had limited space for these products, I chose Bosch. Now, the dryer stopped working so I call a repair service. $450.00 later, the unit still does not work. I called directly to Bosch to see what they could do about my problem. They sent a tech to review the problem and he diagnosed it as a failed control module. Bosch wanted me to pay for the service and the part which would have been another $300.00 or so. To total this cost so far ($750) if I replaced the part is not a good idea because I could get a new dryer for about $800.00. I feel that Bosch product is inferior and service is zero. As a small business owner, I think this is disgraceful. I stand behind my products and service and incur extra service costs when I have to. Even though it sometimes erases my profit on the job, I always take care of my customers. This is a big company and can well afford to take care of their customers in a proper manner.

Absolutely the best in my opinion. Never an issues, has serviced my residence for years. I would everyone purchase SS models. Highly efficient and would recommend. Has deep cleaning for ones dishes and hardware.

The Bosch model SHV99A03/UC 14 is fabulous! It is quiet, a major advantage. Only a door spring pulley has broken in 12 years. The racks are large and easy to load. They fit all sizes of dishes and utensils. This will hold a very full load of dishes. We have the option for wood paneling that matches the oak cabinets. The door springs are strong, but the plastic pulleys are what broke. Bosch has redesigned them, so get the newer ones. They are a real challenge to replace, but there was some good video on YouTube showing how. Study first before you begin!

I have had my Bosch dishwasher for two years now and I am very happy that I chose to spend a few extra dollars to buy a quality product. It is by far the best dishwasher I have ever owned: excellent cleaning, quiet operation, easy loading, and energy efficiency. My only quibble is that the beeping notification at the end of the cycle is loud and insistent until the off button is pushed. I would disable this alarm if it were possible.

It is so quiet! Very roomy & configured to get a lot of dishes in at one time. We have the stainless steel. The look of the dishwasher is very sleek, no buttons at all on the outside. Inside the dishwasher is roomy and configured to load glasses, plates and pots and pans after a family dinner with no problems. We use cascade and a dishwasher liquid for glass spots. Our plates, glasses, everything comes out gleaming! The best feature? The dishwasher is so Quiet! Seriously! There is a small red light that shines on your floor while your dishwasher is in use. That is how I know it is on. Love It!

We purchased a Bosch dishwasher from Furniture & Appliance Mart in Madison, WI. This was delivered on 9/16/15 by them. The appliance was professionally installed by our own installer. We ate supper that night & then turned on the dishwasher. It went through one part of the cycle & started making a strange sound that just kept going. We looked at it & saw that we had an E-15 error. This means there is a water leak in the bottom pan. We tried to override & shut this off & could not, so we shut the dishwasher off at the breaker. We contacted Bosch Customer Service & they told us to do something we did not understand. They told us to call back in the morning. We called back the next morning (Thurs) at 8am. They told us Akrit would service this for us & would call us back within 24 hours. I waited around all day Friday & when they didnt call by 4pm, I called Akrit myself. They told me that Bosch never contacted them, but, after searching through something on-line, they found my service call. I told them the problem & Ashley contacted the tech directly & set me up by noon on Monday. The tech showed up on time on Monday & checked out the dishwasher. He did a thorough job & found a small leak in the left rear welded seam. Thats when the problems started. I have a list of times & people I spoke to, to no avail at Bosch customer service. Each one telling me that someone would get back to me within 24 hours. (Joke!) That never, ever happened once! Finally, by 2pm on Tuesday afternoon, we were able to talk to someone at Bosch to set a file (claim) with Bosch. They received a copy of our purchase & a copy of what the tech wrote & told us theyd get back to us within 24 hours. We called again on Wednesday morning. After my husband was told that the person in customer service would not get back to us until at least Thursday morning, we decided to take matters into our own hands. He went into the store of purchase, spoke to the manager, who contacted customer service at their corporate office. They apologized to us & set up a delivery, set-up and new dishwasher & are dealing with Bosch themselves. Bosch Customer Service, in my opinion, does not exist. By the way, our 2nd new dishwasher was delivered, setup & installed Friday afternoon & works wonderfully! This was done only because Appliance & Furniture Mart stepped in & took care of us, their customer. Bosch called us back around 4pm Friday, by the way, 3 days after we set up the claim.

I have booked one washing machine thru Vijay sales, Indirapuram, Ghaziabad, Uttar Pradesh, India on 9th March 2018. And was committed a delivery date maximum by 19th March 2018 by Bosch representative Mr. Alok ** but till 25th March I have not received my booked product and instead of providing my machine he I asking me to take refund and also on said date he has misbehave with me. 1. Request you to give me my booked product. 2. Is this is a way your representative treat your customers. 3. I have said him that I will escalate this matter then his response was that this will not at all help me by writing to anyone. 4. Worried about my decision of buying Bosch machine... While selling if I am getting this type of service then what will happen in future. Seeking your positive response with solution on priority. A what action to your employee who is spoiling the reputation of No.1 BRAND.

My Dishwasher was purchased April 2011, about 1 1/2 years ago it started to stay on for about 3 mins and then go off, so it didnt turn on the first try, then the issue started to get worse, it is up to 10 tries before it goes on. We are very frustrated, maybe I am naive but I was counting on this dishwasher working for at least 5 years.Model Number SHX68E05UC/25 - Before this dishwasher I owned a lower end Bosch dishwasher, the only reason we changed it was because this one was quieter and had the sanitizing feature. I so regret getting it, this dishwasher was manufactured in Germany, with German Engineering etc, but their warranty sucks, they do not stand behind their product. I guess it is all about the money and all lies behind the product hype. I demand satisfaction, we the consumers should not have to fork out more money to repair a defective product. I checked online and it is supposed to be warrantied for 5 years, yet Bosch service warranty says only the timer part is warrantied for 5 years but not the service to install it. Seriously should I throw my dishwasher out after 2 years and purchase a new one?? I want and demand satisfaction for the product I was sold.

Pathetic Bosch service in Gurgaon, I have been chasing them to repairs my washing machine since past one month. Surprisingly they have sent the engineer in between to charge me for service call but no resolution of the problem, they willliw too much on the progress. Request no one to buy Bosch products as you may never get satisfied after sales service.

Last year, I bought a Bosch dishwasher for near $1000. That was really a smart dishwasher and consented me for operation. I found that some micro and macro cracks have appeared in the top front plate of the set. As I am a specialist and a lecturer in the university, I found that these cracks are a result of humidity and low quality of the top plate of the set. I contacted the Bosch agency in Esfahan, Iran regarding warranty, but only faced very irresponsible statements. Contacting the Dubai agency also had no result. So if you have decided to buy this brand, please be careful.

We bought our unit in February and had it installed in March, a month later. But the microwave component did not work from Day 1!!! We called the warranty support line and was given several repair shops to call. Some would not serve our area as we are out of the city. The third one on their list came out in April and verified that the unit was not working and needed two new parts. Upon returning to the shop, he confirmed that they would have to be ordered. Four weeks later, after hearing nothing, we called to find that the parts were not yet in. Less than a week later, now late in May, they arrived. They were installed and the unit worked on June 9th. We called to see about a warranty extension so that it would start in June rather than February. But they categorically refused. Bad unit, bad warranty service experience, bad experience with Bosch customer service.

Bosch service tech discovered a manufacturers defect in my new dishwasher model number SHEM63W55N. My dealer submitted the request to replace immediately. The RA paperwork took 7 weeks. After spending the morning on the phone with the seller, I was told this model is not available. When I called Bosch, the customer service informed me that they have closed the issue and that they are done. No suggestions or offers to correct the issue and no apology for their delays. I have to hope that the seller will do what is necessary to correct the issue. Would have expected better and more compassion from their customer service people. I do not recommend Bosch if you want good customer service!

I purchased 3 Bosch appliances less than six years ago - 2 ovens and a 5-burner cooktop. When deciding on the purchase, my appliance dealer assured me that Bosch produces high end appliances. We went ahead with the purchase and paid high end prices too. Now, less than six years after we bought them, all 3 appliances are malfunctioning. Its so strange - almost like they have a pre-ordained life span from the manufacturer, because they all broke within the same 4 - 6 weeks.We have been trying to get them repaired through Bosch service for over a month and they are dragging their feet and giving us a horrible runaround. What a shame! I dont think I shall ever purchase another Bosch appliance nor recommend them to any of my friends or relatives. The customer service reps are lying to us, changing their minds, changing their strategies, not calling back, making offers then going back on their word... Its all horrible. I regret the day I ever bought Bosch.

About four years ago, I purchased three Bosch appliances at Best Buy. Oven, microwave and stove top. The microwave does not work properly since the time it was purchased, uneven cooking, takes a long time to heat up or cook food. Bosch technician took a look and said, That is how it works. Today is the oven and microwave, are not working at all. Bosch repair service is costly, diagnose, parts and repairs. Their soonest appointment to repair them will be in two months. I called different appliance repair services, but they do not work with Bosch appliances. I would not recommend Bosch appliances.

My washer and dryer are 4 years old, and the dishwasher is 2 years old. The housing on all of the appliances is cracked, and those cracks are growing! As a retired couple, it certainly cannot be due to heavy wear and tear on our part. Of course, the warranties are now gone and so is our hard earned money. Bah! To Bosch! A quality product? According to price they should be; the reality differs. I am so angry that I want to take them to court...I want the company to act as if they truly did believe in their product and stand behind it and treat their consumers accordingly.

I ordered a $3,300 Bosch double wall oven through Lowes in Feb. 2012 in preparation for our new kitchen in our new house. The oven was installed in May 2012 and I immediately noticed a defect in the surface of the interior panel of the door of the lower oven. I called Bosch for a service tech. They gave me the name of the closest person. He and his grandson came out on May 31st and said they had never seen an oven like that before. I told them not to work on it if they did not know how. They said they could put the new part on, but they didnt even know how to take the door off the lower oven. They ended up dropping it and shattering the layers of glass in the door all over my kitchen floor. I called Bosch and they said they would send the parts for a new door and have a tech from San Antonio come out to put the new door parts together. I was without an oven door for nine (9) weeks. Parts were sent separately in about six boxes. The tech from San Antonio came and got the boxes, and we took some in too. Finally, a teenage looking boy came with the so-called newly put together door. It rattled, had a sharp edge and a gap between the interior metal panel and the glass. I told him it was not right, but he insisted it was. We had to go out of town for three months, but I called the corporate secretary and told her about the poorly put together door and she said she would make sure we got a new door when we got back home in Dec. 2012. We have called repeatedly only to be told someone would be in touch with us very soon to make the necessary repairs. They now say they wont replace the door with a new one as they have been promising. They are terrible to work with and nothing is getting done. I will never buy another Bosch product and will tell anyone I meet not to buy their products.

On December 2, 2019 dishwasher quit working. Called Bosch and was referred to factory certified repair company. Repairman came and looked at dishwasher on January 2, 2020. He took a look at the washer and said it had burned out the junction box just like all the recall units he had replaced. He went back to shop and the people contacted bosch about the washer. They wanted documentation like proof of purchase. We provided and heard nothing from bosch.I contacted bosch the next week and they said they had no paperwork and contacted the shop. While I was on hold, the shop sent paperwork again right away and then I was told I had to provide pictures. Contacted bosch again the next week and they said they had no paperwork even after providing case number. After 45 minutes on phone they said they might replace parts but tough luck, we paid $1000 for a washer that doesnt work and was purchased in May of 2017. Terrible Customer Service if you can call it that. I have another way of putting it but it is not suitable to be printed would not buy bosch again and will actively discourage anybody from buying.

Bought Bosch Range 3 years ago. With 55 years of cooking this is the worst stove I have ever had. Nothing works the way it should. Turn a back burner on and the front burner also gets warm. The largest burner gets too hot. The oven is worse. Cant cook anything on the bottom shelf, it burns everything on the bottom. Can only use the middle shelf but not over 350. I will never buy anything that has the Bosch name on it... Does not even desire one star.

We bought our dishwasher because we had a Bosch and loved it. It was too costly to repair. One week into having this dishwasher, the door became heavy. We called for repair and they said the string broke (yes, the string). How could you make a dishwasher using string? When I tell people, they laugh but I dont think its funny. We are getting another one just like this one but luckily we bought the contract so I guess they will be out once a month to replace the string. Couldnt you think of something more substantial than string?

Bought a very expensive Bosch slide in range and we are extremely disappointed! First of all, the oven takes FOREVER to heat, the oven door has something happening in between the glass panels that slightly obstructs the view (happened just a year after the purchase), replaced the electrical panel which cost us $450 and now none of the burners are igniting, so well endure another repair! This is all within a five year period! Dont buy Bosch - its junk! We never had to repair our cheap Kenmores - EVER!

I wish I had something good to say about my Bosch kitchen appliances. I redid my kitchen oven, cooktop, exhaust fan, microwave, and dishwasher with Bosch products. I lasted about a month with the dishwasher and told my husband I wasnt going to live the next five years with it. I replaced it with a Kenmore and couldnt be happier.The Bosch racks were terribly, inefficiently configured - that was my worst complaint. It smelled sour. The microwave is OK as far as doing the job, but its not handy in any way and is impossible to clean because for one thing I cant reach the back of it without a step stool. You have to put in the number of minutes and seconds every time you use it. The convection oven doesnt thrill me at all. My cookies turn out pasty and it doesnt seem to do anything any faster at any temperature.Same old oven as far as Im concerned. I bang my head on the exhaust fan whenever I try to see what is on the back burner. The burners on the cooktop are too big for the pots, except for the smallest ones. The knobs on the cooktop get very hot and are hard to adjust with a pot on them. Lets see if there is anything good I have to say. They look pretty, but the engineers who designed them have never even boiled water much less cooked a meal, and they have certainly never cleaned them or even used them.

If you want a company that honorably stands behind its products, and has caring customer service, then DO NOT, I REPEAT, DO NOT!!!! purchase a Bosch product. Dishwasher malfunctioning and you are just out of warranty? They dont care. Paid $1500? Oh well... too bad. I purchased a $1500 Bosch dishwasher. 3 repairs to the malfunctioning salt indicator in first 22 months of ownership. Bosch would do NOTHING for us. BTW, paying more for a dishwasher does not in itself shield you from malfunctions. Moreover, our old $500 Maytag worked flawlessly for 12 years. BOSCH = Bad Overall Service Customers Have.

We purchased a Bosch washer and dryer a couple of years ago and a door seal went bad on the dryer. Clearly this shouldnt have gone bad after two years, especially after paying top dollar for what was sold as a premium unit. The part was only $10, but Bosch said a service tech had to install it, costing $75-$100. The part was a simple slide, in part, a 10-year-old kid could install, less complicated than lacing a shoe, but Bosch decided not to use common sense in this case and said thats all they could do. Like the old saying, penny wise, pound foolish.” Probably the worst customer service Ive ever dealt with. Never buy Bosch; they don’t stand by their products.

We purchased a home with a Bosch dishwasher. The previous owner did not leave any paperwork on any appliance. The electronics in dishwasher door started a kitchen fire. The insurance company will take care of the kitchen damage, but will not replace the dishwasher. The dishwasher replacement is completely our responsibility. When I called Bosch to see if they would at the very least give me a partial credit toward the purchase of a new Bosch I was told by Representative Kayla, and not very sympathetically, that since I didnt have any paperwork on the original purchase they would not do anything for me. Basically too bad, so sad. Well guess who will not purchase another Bosch product.

We purchased this refrigerator to replace a side-by-side that was over a decade old and having trouble keeping the refrigerator cool enough. We needed a counter-depth model due to the relatively small size of our kitchen, and we wanted a French door style with one or two freezer drawers. Other features we wanted: large enough vegetable and fruit bins (some brands have ridiculously small bins), digital controls, LED lights, ice maker (but we had not liked the in-door water and ice we had on the side-by side), the ability to make a shelf into a half-shelf to accommodate tall bottles, and a lot of usable door space. We have been able to fit quite a lot in the refrigerator portion--more than we did in the side-by-side. The shelves are laid out quite nicely, and we have not even made adjustments from the original factory positions. We don't use the egg trays (we kept the tray from the side-by-side, which we like better), but we think we could use one more door shelf and may order one. The freezer is a bit more space limited, although we have been able to fit virtually everything we needed without too much of a problem. We were a bit skeptical about the full-width tray at the refrigerator bottom, but have found ourselves using it for a number of items, especially cheese. This French-door refrigerator allows you to open the left door, access, and close it without touching the right door. I have struggled with other brands that require you to pop the right door just to get the left one in place. We live in Boston where the water is better than anywhere that we have lived, so the lack of a filter has not been a problem (we did flush things out with a few batches of ice at first). It senses when you need ice, so you don't have to manually turn it off. Unlike some reviewers, we have found that it makes plenty of ice. (Our other refrigerator did have a small water filter, but it was always unclear how often we needed to change it and when it might itself become a source of bacteria. If you really need a filter, we would think it might be better to get a more robust one that filtered both the sink tap water and the line to the refrigerator.) Our only caution/complaint is that the door-open warning is not loud enough. You really need to make sure the French doors are fully closed, because you won't easily hear the low-level dinging over a normal TV or stereo.

I purchase Bosch Washer and Dryer almost a year ago. Ever since I brought them home, Ive had problems. The washer started leaking. It would beep as if the wash was completed and my clothes was soaked when I opened the door. My clothes smell bad. I am very unhappy with the product as it was a waste of money.

We just turned away our second delivery of a Lowes special order 300 series Bosch dishwasher due to damage. Really... is it too much to ask for an indented face on your $700.00 dishwasher these days? Yes, it is being shipped to Hawaii to the tune of a 6-8 week delivery time and many people have handled it in the transportation process, but I believe much has to do with how Bosch is packaging the item with only thick cardboard frame pieces on the 4 ends, styrofoam corners on the top and thick plastic wrap holding it all together. There is no protection to the face or sides. For an international company, you would think they would be more conscientious about how they protect their product before it gets to the end user. Will have to think seriously before I order a third one!

I have had a Bosch microwave oven for a year and a half. In that time, it has broken down twice! The first time, Bosch repaired under warranty with no problems. The second complaint, they set up a warranty service call a week out from my reporting it failed. Repair date came and went. They said they were overbooked, but would be happy to put us on the list in a week from now. I asked to be put next in line and they said, We cant inconvenience our customers like that. Im not sure what that makes me! We paid a lot of money for that microwave! I will never buy another Bosch product and will discourage everyone I know from purchasing a Bosch!

Installed 12/5/2018. Unlike my friends Bosch DW, this one had a top drawer that was diabolically designed to prevent efficient loading with flatware. We called William who told us there was another drawer, and gave us a part # and price, but no free exchange. The next day we called back and ordered this “other drawer”. It arrived Friday 12/28/18. It was the exact same drawer we did not like. We called 12/31/18, and were on hold/ignore for 25 minutes, after which the CSA told us to call back on 1/2/2019. We called back and spoke with Kay **, Customer Support Representative (US/MA-CSCN9), who said there was no “other drawer” and could I get a part number from my friend? Within two days, I did get my friend’s part number, but found out from https://www.bosch-home.com/us/store/accessories/dishwashing/accessories/baskets-and-holders/... That that part is not compatible with my new dishwasher.Since there was apparently nothing BOSCH could or would do for me, I called to return the redundant part today 1/8/19. “Monica” gave me all sorts of flak about how all of this was MY fault, and that they would make no exceptions, and I could return it at my expense, and pay a 25% restocking fee on the wrong part, and even that I would have to wait 48 hours to get a return label sent to my e-mail account. Needless to say, while some lucky people have had good luck with their machines, and some may even have gotten good customer service, I was treated like trash. I now humbly vow I will NEVER willingly buy a BOSCH anything ever again.

I bought Next500 series washer/dryer and they have been nothing but problem. The washer started leaking just after a year. The washer does not wash clothes at all. The clothes are coming out dirty and my clothes are getting damaged. I have called the customer service several times, but they have been of no help. Also, I dont like the front load washer because you have to keep the door open. Otherwise, mold starts growing and it starts smelling.

Super quiet machine. It cleans well and the stainless interior stays bright with a little vinegar added once in a while. The dishes are clean and it is reliable.

I always thought of Bosch as a company with high quality standards and good customer service and over time had to change my mind to never wanting to buy Bosch again and having shared this opinion with friends and family to avoid their frustration and disappointment. The dishwasher trays holding plates were so rigid in the beginning that they chipped my china – maybe I should feel lucky as the Bosch dishwasher of our friends went up in flames, even their model/serial number was not on the recall. The washer requires always additional rinses to remove the soap (or at least most of it) and the 4000$ cooking range broke down after 2.5 year with an electronic board having failed and needing replacement. Bosch does not provide service once the appliance is out of warranty and their spare parts are ridiculously expensive.

Bosch makes the finest dishwashers. They are quite, efficient and long lasting. Simple to use and the sanitize feature is a plus. The dishwasher is so quite that you hardly realize that the machine is on. While it does not have the dry feature, the sanitize feature leaves the dishes clean.

Bosch Chinese made parts everywhere. They all do the same except for a few little features. Nothing new here. Hard to find a dishwasher that stays quiet for more than 1 year. After that the noises come flying through.

Bosch produces quality products. I have owned my range since 2006 and it still performs and looks like new. It is dependable and easy to care for. Love it! I also have a Bosch dishwasher and it is great too.

Technician are not attending the customers in time. They made us to wait days together. This is the first time I bought washing machine. All my happiness became sad with customer care. I am still waiting for the Technician to install water smoother and to get a cover.

Have had 2 Bosch Dishwashers in the last 20 years, only reason for two, well we sold the 1st with the house in Florida, then when we moved to TX, gutted new kitchen, installed all new appliances and Bosch was one of them! Knock wood, never have had to have either of them repaired in the 10 years of having both! (Ten years on each BTW.)

I have owned my Bosch dishwasher for 4 years. The first one I received was replaced and I lived with it. Sometimes I just want to cry at the poor job it does and other times I just wash the dishes by hand. I am not a plumber but I have learned to remove the wands and clean out the openings so the water can pass through. Yesterday I had a dinner for 10 guests and when I took out the fancy glasses they all had to be washed since they were not suitable for company. I am heartbroken about this purchase. Any suggestions?

After fighting cheap dishwashers for years, I decided to upgrade to a quality machine to stop the bleeding of repairs. Two years and $750 in repairs later, Ive had a circuit board go out on this dishwasher and I cant be more disgusted. Save the money, buy a cheap dishwasher and replace it when it breaks. Dont spend the $900 on a Bosch unit hoping it will solve the issues; it wont, it will be more painful instead.

I have a 13 month old Bosch fridge. The first time it needed service under the warranty it was hours of tracking someone down to do it. 12 months in, the ice maker stopped working. Impossible again to get through the Bosch telephone lines or chat lines. The lack of decent service totally negates what might be a good product. I wouldnt call this customer service; rather its customer disservice.

We bought a dishwasher nine months ago and it hasnt worked properly from day one. Parts were replaced twice and it didnt fix the problem. The repair person tried his best even calling for additional support but I guess no one knows how to to fix it. It stops working and maybe after 12 hours or so it will restart. Once it is working it is fine but that is not what you want. I have just hung up from being on hold to get another repair ticket for over 50 minutes and no one picks up at their end. I strongly would discourage anyone from getting a Bosch product.

Bosch, a German company known for their engineering, engineered a three-piece door handle for their refrigerator. The handle consist of an elongated handle that is attached to the door by two small plastic pieces; one at the top of the handle, and one at the bottom of the handle. The small plastic piece that attaches the bottom part of the handle to the door cracked dislodging the bottom support for the handle. I ordered the replacement part from the retailer and was told that the whole handle had to be bought. A $.50 piece of plastic cracks and Bosch expect the consumer to replace the whole handle; estimated replacement, $125-$150. Bosch Customer Service suggested that I pay for a service call to see why the $.50 piece of plastic cracked.

A hole formed in the bottom of my SS dishwasher drum. The warranty says that Bosch will replace the unit. Instead, they are just refunding the purchase price from 5 years ago, that I had gotten a really good price on. Bosch told me to take it up with Sears, where I had purchased it before. Why? Bosch did not take a loss or gain. Its their product and they should do what the warranty says. Do not buy a Bosch!

I purchased an Energy Star Bosch dishwasher about two years ago. It runs quietly but my main complaint is that even when I use the power wash cycle (which I always use now), the dishes just dont come out clean. I need to practically wash them before I load them in. And then after the cycle is finished, the glasses on the top rack always have food remnants on and in them. Also, the dishes sometimes are still dirty in places. I think that being an Energy Star appliance, quality and efficiency have been compromised for the sake of conserving water and electricity.In addition it probably costs me more money to pre-wash the dishes before I put them in the dishwasher! I also find that the silverware rack is in the wrong place. The silverware catches on the side making the rack stick when you pull it out. It also is on the other side of the dishwasher when loading. I owned a Maytag dishwasher for 12 years and loved it; I never even called a repairman. I will not buy another Bosch!

Ever since I bought these 3 appliances (Bosch washer, dryer and dishwasher) I am disappointed. The washer does not wash clothes properly, especially the whites. It also does not drain properly. It smells. The dryer is mediocre at best. The dishwasher just doesnt wash the dishes properly and has a bit of mold. I would never buy Bosch again! I was had from Caplans sales rep. They lied about all the features and superiority that Bosch has as a top manufacturer. It is a bargain brand.

Bosch Axxis Plus washer and dryer - Bought the pair new back in 2002. Worked flawlessly for 6 years. Then drum wouldnt turn on washer. Repair guy said motor brushes worn out, need to replace motor for $300. Searched online, found AppliancePartsPros and bought a set of brushes for $40. Once again, working perfectly.Brushes wore out again in September. Replaced them, and washer worked until this past week. Relay bad on control board. I was kind of upset, seeing as I just replaced the brushes less than a month earlier. But weve used this washer practically every day for 12 years. I just wish you could replace the relay and not have to purchase a new board. Cheapest one I found was ~$500. Hmmm..... I can replace it and Im sure the washer will work fine once again. Or, I can spend $1,000 and buy a new washer.Brought home the new Bosch washer yesterday. Love it. I will keep looking for a new control module for the old washer. Then I can replace it and have a washer in the garage for all my shop stuff. Couldnt be happier with my Bosch washer and dryer.

I have a dishwasher has been broken five times in the last year, service person came out and said it needed a new controller. The company said they would replace it last time the service person came out. Now no one from the company is getting back with me.

The compressor on our Bosch refrigerator seized after just 7 years. The cost to repair was more than we paid for our new refrigerator - NOT a Bosch, a Frigidaire Gallery. Stay away from dual evaporators - sounds nice, but its too complex for the government-mandated efficiencies. (The Bosch dishwasher is great.)

Cleans well and is very quiet, doesnt dry the dishes as well as our old dishwasher no matter the detergent or brand of rinse aid used. The dishwasher was on sale but original price was $600 and I think for the performance it should have been in the $400 group of dishwashers.

I love this dishwasher, it is amazing. Since I have owned my home the last 30 years we have had 4 dishwashers and this one is the best because it cleans the dishes and glasses great. No spots on the glasses, all our other dishwashers always ended up leaking and then we had to replace our wooden floor because of that but this Bosch it great, I would recommend it to anyone.

I purchased a townhouse built in 2009 and rented it out. All Bosch appliances, microwave model # HMV9305 over the stove model, would not shut off. The tenant pulled the plug. The unit was very hot around electronic panel with burning odor. I had an experienced appliance technician in to repair it. He said he has never seen anything like this. The entire unit is fried, even the fan and wise that it was disconnected because if it had not been disconnected, it could have caused a serious fire. I have had several microwaves of different brands in homes over the years. I still have 2 of them after 13 years without an incident. Thank you, Sharp. Do not buy this junk. This could have been a lot more serious.

I would vote a bit higher. The dishwasher works OK but the outside stainless steel door has horrible dark gray marks coming out all over it. Some folks may not care what the outside looks like, not for the price of this dishwasher not holding up a year is ridiculous. I have a Whirlpool refrigerator that is 6 years old and no marks at all. I called and Bosch would charge starting off around $200 to just come out to fix. Nope never buy a Bosch if you care how long the product appearance will last.

3 year old ceramic cooktop has cracked in 3 different areas. No trauma or excessive use- just a retired couple that occasionally cook. Bosch will NOT even entertain accepting responsibility, will not even converse or review the complaint. BUYER BEWARE. Also, I have a Bosch dishwasher that I will never even use because it stinks, takes too long for all cycles, and doesnt do a good job. This is a replacement for the first one that didnt work properly. I will never buy Bosch again & will vigorously persuade others not to.

Bosch provided me a the worst service experience of my life! After less than 3 years the ice maker in my refrigerator/freezer stopped working. I contacted customer service and no one answered, so I went online and made a request for service. I got a call back 5 days later at which time I was told they couldn’t make an appointment because there was a systems problem and I should call back. That should have clued me of what was to come. Service was finally sent out after waiting more than a month for an open appointment. When service arrived they checked my water dispenser and told me my ice maker needed to be replaced. So I agreed and was told the new part needed to be ordered by me.I ordered the replacement ice maker and it was not available due to back order for more than 3 months! That’s ridiculous! Finally the part was available and service came out and told me the unit didn’t need replacing. It was just the “fill“ arm needed replacing. THIS WAS THE SAME TECHNICIAN THAT INITIALLY DIAGNOSED THE PROBLEM 4 MONTHS EARLIER! After which the service rep said it was fixed. Needless to say it was not fixed and then I rescheduled a service call. When the unit was in fact replaced by a different tech. And I was charge almost $500 for the privilege of waiting 4 months for replacing an ice maker that I suspect, never needed it to begin with. I will never buy a Bosch appliance and I am telling everyone I know to do the same.

So frustrating to get a letter in the mail that tells you to stop using your dishwasher immediately like its no big deal and doesnt inconvenience my life. Of course after trying to call, I get a voicemail saying due to caller volume they are unable to take my call at this time then the call disconnects! Im supposed to stop using my dishwasher because its unsafe and wait until I can get through to them and schedule somebody to come out and fix it. Who knows how long this will take. Save your money and buy a less expensive brand. Ive never had this problem with the dishwasher before and have never spent this much on a dishwasher.

Our Bosch fridge/freezer is less than four years old, yet the handles both top and bottom developed cracks and then sheared off. Bosch was not interested as they said out of guarantee. Their resolution was to purchase replacements. I thought that one should expect a decent amount of time using an appliance before it broke like a cheap toy. Bosch appliances are not cheap to buy. I have never had this happen before as we keep our white goods for a very long time and they wear out mechanically. One expects an item to be fit for use and this does not come under that category. The people I spoke to said a manager would phone me back within 3 hours. That was two weeks ago and I have heard nothing from them. If they care so little for their customers, I would suggest not buying a Bosch item.

After careful review of the facts Bosch Australia kindly repaired the washing machine and kept in contact with me at each stage. This has restored my faith in the Bosch brand. Overall, they managed the situation with professionalism.

I have had 6 repairs on my bosch dishwasher in 4 years. The management does not stand behind their product. Do not be fooled. This is not a high end reliable company. Stay away.

Paid $1100 for Bosch Dishwasher Silence 49 - it is terrible. Within one year it wasnt cleaning properly, and I clean the filter regularly. So I took to not only rinsing the dishes, but wiping them too! Now at 2 years it runs through cycles over and over again. Stops at random through the cycle and when you open it and press start again it sometimes starts at the beginning of the cycle. I do not recommend Bosch dishwashers at all. I had better results from the cheap one I took out.

We have had dishwashers since 1974 and were always satisfied. A guarantee should not mean that after 2 years machines should start misbehaving. The baskets are rusting even though no objects that could rust were put in there. The light for the main programme failed. The on off - switch failed. We are very disappointed as the very 1st dishwasher we had from Phillips lasted for ages and we only replaced it because we moved house and had a new kitchen. Very unhappy. If you want to replace the baskets you will have paid for almost a new machine.

The worst dishwasher ever made. My father went through Consumer Reports for the best model of dishwasher to get — the Bosch one was in the top 5. This dishwasher was made for international living not for the American ways of life - busy schedules and raising a family. This dishwasher as with all Bosch dishwashers have a smell that rivals rotting meat. You can’t get rid of the odor it comes back time and time again. It also is extremely difficult to navigate. Dishwashers are to be user friendly. Not hard to figure out. I am not alone in this review. Many others feel the same way.

After spending $1,700 on the initial unit, an extended warranty, multiple repairmen visits and two magnetrons, our 14-month-old Bosch microwave caught on fire and is now deemed irreparable. Extended warranty people say we have to collect from Bosch. Bosch says we have to collect from extended warranty. Getting the run around from them both. We had this microwave installed for just over one year when we remodeled our kitchen, including creating a custom built-in location for this microwave. We now have a giant hole in our kitchen island and have been fighting with Bosch and the warranty people for months.Thankfully this diabolical machine didnt catch our entire house on fire. But nonetheless this product is a HUGE safety hazard and it should be pulled off the market (and poor suckers like those of us who purchased this machine should be compensated). We have filed a complaint with the Texas Attorney General and asked to be included in a Class Action lawsuit that was recently filed. Protect your home and family -- do not buy a drawer microwave from Bosch!!

It does not seem to dry outside well inside. I leave the door open at times to help it dry out. All other dishwashers I have had, have dried out inside when the dishes were dried. The dishwasher is so quiet, I sometimes have to check to make sure it is running, even though the buttons on the front tells me it is!

I purchased this dishwasher on 8-1-18. Four months later I heard a motor running my kitchen. After investigation I determined that it was the dishwasher drain pump. I opened up the door and the key pad was dead. The only way to shut it off was to unplug it. I called Bosch and they gave me a number to call saying it would be two and a half weeks before a serviceman could be out. Two and a half weeks and no show. Called again and told another two and half weeks. Over a month later and a technician shows up. He said water had leaked into the bottom somehow but couldnt determine where it is coming from! He said he needed to order a part and it is backordered, (Two Weeks) and Bosch wont see the part and it wont be released at least for another week after that! Furthermore he doesnt know if it will fix it!! I purchased this brand because they were supposed to have a good service record? I consider this a LEMON and after calling and explaining my circumstances I asked them to replace it not knowing if it will ever be right and was refused. If you buy a Bosch have them throw in a dish rack and drain pan with it!

Tankless water heaters save you a lot in energy bills, fit into small spaces, and are built to last longer. This makes them advantageous than the traditional water heaters. Bosch tankless water heaters are some of the best in the industry, offering premium features like better performance, better durability, and Wi-Fi connectivity, too.

I purchased a Bosch dishwasher in February of 2012. There was a horrible odor from the dishwasher. I called their customer service and was told service repair will be done under warranty. The first appliance company came out and replaced a sensor. I was hoping that would elevate the problem. But no, the odor still emanated from the dishwasher - so foul my daughter refused to empty it. So I called again; this time using a different service company. They came out and said there was nothing wrong, and to use the Quantum detergent (which I was already doing, but Bosh customer service told me to use the powder). So needless to say, they left and did nothing. I called Bosh yet again and they told me to have it serviced. I called the same company (that was just there and said nothing was wrong) to come out yet again. This time they found the heat sensor was bad. So they came out to replace it, only to tell me they could not get this dishwasher out. I would have to call the installer. I called the installer to come out. They had no problem getting it out and charging me $170.00 to do so. My concern is that this heating element is not the real issue and I will have to have it reinstalled, pay more money and still have the horrific odor coming from the dishwasher. When I called Bosh and explained my plight, and all the time I missed from work, they said, You need to have at least 3 services done on it before we do anything. I truly dont think the heating element is going to solve the issue. Two separate components went bad and the dishwasher isnt even a year old. Isnt there some lemon law? I am frustrated beyond frustrated! Has anyone else had these issues with Bosch? If so, class action could be applied.

2014 current line model. I had the dishwasher for about 25 days, pulled out the lower rack and two wheels flew off (I guess rack was out of alignment). There are 4 wheels on each side. But it CRASHED as the rack hit the door - and the DW barely had any dishes in it. The damage to the tin foil they call Stainless interior was scary. When I called Support, they said they never heard of it damaging the door and there was no recall. BUT they didnt want pictures. A second call got a rep who said they are working on the flying wheels issue. The Internet shows its been a BOSCH issue since 2009. Sure they would agree to fix it, but who wants to have a repaired $1000 DW that can so easily get damaged? It was the lack of Bosch concern that upset me the most. I just ordered a Kitchen Aid.

I purchased a Bosch dishwasher in April 2012 and have had nothing but trouble with it, even having the repairman out. Thank heavens I purchased the extended warranty. It doesnt dry at all. When the repairman came, he said that I had to open the door to let out the steam so that it would dry. What? You want me to get up in the middle of the night to open the door? I use the dishwasher soap that was supplied with the washer, so thats not it. It has the rinse agent in. I have to wash my silverware by hand as I would never let anyone eat off them like they are when I take them out of the washer. They are good stainless steel.When you pull out the bottom rack, it falls off the track. Silverware container takes up too much space. My other one was in the door, it was a less expensive washer and I had it for 13 years and was still working, but I thought that I would get new appliances. Well good thing that I didnt buy all Bosch. I am not going to recommend this washer to anyone. I am very disappointed with this product.

We decided to upgrade and buy a new BOSCH dishwasher that would be quieter (39dB). Since the beginning we had many issues, doors broke, would not drain, E24 error all the time. Now that is out of the warranty - we had changed the pump, front panel and still does not work. Please do yourself a favor and DO NOT BUY a Bosch dishwasher.

I like this washer because it has many options from small to large loads. Delicate, hand wash, permanent press, quick wash or full cycle. I bought it used and its been working great for 2 years already.

In the last few months I bought a trimmer from Amazon and was delighted with the product, however recently the battery started to spark and the trimmer now doesn’t work. I called up the service centre 2 days ago, I spoke to the most delightful lady who was really helpful and explained to me what the process was to get the trimmer fixed. Explained that I would need to print off a courier label that will need to be taped to a box that will hold trimmer because the a third party courier will be picking it up. I explained I don’t have a printer at home and live a in a small remote village and will not be sure when I can get to a printer. She said that it’s fine and that she will send me a pre print receipt and I can print that and then call her back to sort out a delivery.I didn’t receive the email with the label so I decided to call back today to try and get it sent back to me. I dial the number and give my reference number and let the man know I’m waiting for an email. To my surprise the man on the phone was rude and unprofessional, belittling me by saying that is not the process and that I need to arrange it and then get the email to me once it’s been processed.I try to explain the situation with the printer to get the label. He said, No need for a label but you need proof of purchase in the box. I said well printing is not really an option for me because of my situation to which he gave me ‘tough luck’ attitude. Then went on to say, Well do you want to arrange it or not? I replied to enquiry can I arrange it for a future date, which he said, No. We only do it 24 hours in advance, then he was of no help and pressured me to answer like I didn’t have time to even think about whether this is an option for me. And then he went on to say, The previous person you spoke to told you the wrong information. I’ll look up who it is and have them retrained. Disgusting attitude bad mouthing your own colleagues like that. This has been one of my worst experiences with customer services given my initial interaction was one of the most pleasantest conversations. Poor customer service and I’ll be glad this is the last time I buy from you again.

Bosch dishwasher is awful and I paid 1200 dollars repairman said nothing wrong. The unit is soaking wet when you finish dishes, I waited the amount of time recommended before opening the door. The repairman said it’s supposed to be wet. I want something done. The store says it’s more than 15 days so I can’t return it.

We have owned this Bosch dishwasher for 9 years and it has provided perfectly clean, spot free and repair free operation. It is also super quiet. It beats every other dishwasher we have ever owned. We would highly recommend this brand.

We got our Bosch dishwasher 2 weeks ago. It was very labor intensive to set up. Too many bells and whistles. Also we did have a problem with water accumulation. We were told to use the extra shine button. This works. However we have to make sure we are here when the dishwasher is done so we can open it right away to let out the steam. So we have to take the extra step of setting the timer. Also it takes a very long time- 2 1/2 hours for the cycle to get done with the auto button and the extra shine button.Also the amount of dishes you can put in seems small. The plus here is that the dishwasher is very quiet. We got the Bosch hoping for an energy efficient machine. We do have to rinse the dishes first so that also takes up extra water. Perhaps this is a good model if you are a caterer, but cumbersome for general household use. My old broken down dishwasher did a better job of cleaning and drying in half the time. Its actually easier for me to wash my dishes by hand unless we have company.

We purchased a new Bosch built-in dishwasher in December to replace our 13 year old GE profile dishwasher. The GE worked great but the gaskets needed replacing $120. Each. So I decided to buy a new Bosch, what a mistake. I called Home Depot and they said they would have taken it back however I would have to pay my plumber to take it out, return it to store and pay him to re-install it. Well, that didnt happen... When I then called Bosch and complained about new Bosch dishwasher that (Didnt clean dishes or silverware) and (smelled awful) the young lady said my plumber must not have installed a trap (wrong). And never addressed the dirty dishes in and dirty dishes out!!!! My wife and I hate this machine and if this company doesnt rectify it for us no one in our family will ever use this product again (Sales come from consumers, referrals come from consumers, positive vs. Negative feedback also from consumers. 46 years never a problem w/ G.E...

My Bosch electrical stove’s glass surface has broken in 11th month after buying it. The Service told me that is end-user fault and guarantee does not involve the glass (which is the half price of stove). If you do not planning to use your stove buy a Bosch :), otherwise you will keep paying to Service each year I guess.

Wonderful Machine. Much superior to the Bosch Axxis we replaced. Cleaner clothes, easier navigation, more program options (temperature, rinses, prewash) compact, quiet! Hope it lasts longer. Very satisfied. Highly recommend it.

We just bought a Bosch dishwasher. It will not start and everything is connected as per the installation manual. I need some customer help. I have been on hold for a half hour. I give up and will return the dishwasher.

DONT BUY A BOSCH DISHWASHER. I purchased my dishwasher April 2016. I am very dissatisfied with it. I always have an odor, dishes dont dry and I have tried every one of the suggestions to have dry dishes and none of them do the job. I rinse my dishes first and I dont wash them everyday since I am alone. Lately I have been getting black mold on mostly the plastic containers. Ive had several different dishwashers over 40 years and this is the first time Im having this problem. It is very quiet. Today I spoke with customer service and was told I should do a rinse everyday because it is very air tight and there is no heating coil. Ive tried the Extra Shine feature which raises the temp to further enhance drying results. Well, it doesnt work. If I have a dinner party and need to wash more than one load, I have to dry the dishes. The best dishwasher I had was the KitchenAid which I want again. I have a service man coming out to have him smell the odor. I had to throw away wooden spoons, covered with black mold, washed and stayed black. The only thing about this dishwasher is its quietness. I would gladly have a noisy one that works fine. Another thing, it takes 2 hours or more to complete a cycle.

Bosch front load washer - Bought Bosch because of the name brand and believed it to be reputable company. First issue was that the front panel door started to rust just under the soap dispenser. Had it replaced and within a month the new panel did the same thing in the same place. The repair person said it was because we use bleach and it was the cause. If you are not to use bleach, then why is there a bleach dispenser. I cant get the company to recall the product or determine the real problem. My husband feels that it is in the preparation process when making the door (no coating or priming of the steel or metals). This is a Huge disappointment. I plan on reporting this to the attorney general because of the cost to consumers.