Washer machine take a long time to wash. Dont know if it rinses cause its always in wash. Have never had a problem with any other brand but this one has been the first washer that I hate. I want my money back.

I bought an Amana side by side refrigerator in March and it didnt work at all. Got it replaced in April and the compressor died by July so they put in a new compressor that never worked. Now they want to put in another compressor that will probably not work either. 3 weeks without a refrigerator and I cant afford to go out to eat all the time. The only thing worse than their products is their customer service whose policy seems to be too bad, well get it fixed sometime...maybe! Do not buy an Amana!

Our Kenmore Elite (made by Whirlpool) upright freezer died after 5 years. To me thats a short lifespan. We purchased a new Amana upright freezer (also made by Whirlpool) to replace it February 18, 2018 and today (June 11, 2018) now refuses to freeze anything. It runs constantly but will not freeze even though its set to deep freeze. Called for a repair which is coming tomorrow so Ill see how this plays out. Probably a nightmare. In addition and while dealing with the freezer our Whirlpool refrigerator has now also died at 9 years. Again doesnt this seem a bit short? The Consumer Reports and others say 10 to 15 years is normal... so honestly is Whirlpool now building junk?Updated on 07/12/2018: I wrote an initial review on June 11 about my experience with Whirlpool. This is an update: I just want you to know how completely disenchanted I am with Whirlpool products. We purchased a Kenmore Elite freezer (made by Whirlpool) approx. 5 years ago and it died prematurely last February. Then in February we replaced it with an Amana freezer (also made by Whirlpool) and it too has died now after 4 months. THE REPAIRMAN CAME TODAY AND HE CANT FIX IT. In addition our Kenmore Elite refrigerator (made by Whirlpool) has also died prematurely two days ago and it also can’t be fixed. So right now we have no freezer and no fridge and it’s going to take days to figure out what the next move is... replace??? So who pays for all the food product we have lost?? I’m absolutely disgusted with Whirlpool products. In communicating with Whirlpool their attitude was lack-lustre. It goes through a process that takes days to complete and weeks to get a replacement if they even agree to do that. In the meantime we have lost hundreds of dollars in food and no-one cares. Never again will I buy Whirlpool.

Bought Amana more than 18 yrs ago; moved once, never any problem. It is a huge model, bottom freezer. Brand no longer top tier but a better comparison to todays pricy, less dependable choices. Worth checking out.

This isnt a NEW model fridge. I purchased it back in 1991. Ive never had to repair it. It just keeps on running! Once, my daughter didnt close the door all the way, so the fridge ran constantly all night long and had quit running by the following morning. I unplugged it and let the motor cool down. When I restarted it, it ran like before and has been running since. It still looks good, not new, but presentable. Im holding off replacing it since Ive heard the newer fridges arent made to last. Its not as energy efficient as a new model, but, last I checked, its not an energy hog either.

Seven year old expensive Amana refrigerator had extended service for five years now. Two calls in five years - total expense of $500. Service call a few weeks ago resulted in tech telling us no problem with freezer/fridge even though we experienced both were not cold. August 8, appliance not working at all, water all over the kitchen and everything in the freezer ruined. Call for appointment - because this is an emergency they will send someone out August 21. ARE YOU KIDDING ME? I have wasted $500 plus the expense of the appliance. Never will I do that again and would not recommend either the appliance and for sure no recommendation on the warranty. The customer service rep was very nice, ineffective but pleasant.

A nice dishwasher that was easy to install, looks good and has simple controls. Works well.

I have had several gas stoves, ovens and this one seems to work perfect for me it doesnt have a bunch of bells and whistles its a plain Jane and I love it. If youre wanting something to cook with that evenly Cooks this is what you would want to buy Amanda is a good Appliance Ive had whirlpools, Frigidaire, GE, LG, Samsung but this is really good for just plain cooking.

I purchased a rental house that had a 16-year-old refrigerator. My brother was upgrading his appliances to stainless steel, so he offered me his 8-year-old Amana refrigerator. I thought it would be a good idea to reduce the risk of having to replace an old unit. Im now on my third major repair in less than two years. Im very disappointed with the quality of the Amana appliance.

Bought this refrigerator when we moved into our new home in 1988! Its still working very well and has caused us no trouble over the years. I dont think todays refrigerators can match this one as far as service is concerned.

Just a complaint about washers. Im short and getting older. Top loader drums are too deep. I have to stand on my tiptoes to reach the bottom of the drum. I know of others my height that say the same. If I stand on a stool, there is a chance it could tip especially when throwing the clothes into the dryer-twisting, leaning. Does anyone make a machine that isnt so deep?Virge **

We recently replaced our old air conditioning unit with a Amana. We went for a 20 SEER Amana. We love it. We love it’s two stages, energy efficiency, quiet operation and warranty.

I have purchased several washers of this model over the last few years. Never again. I have had to have a service tech out to repair it five different times. They have replaced a coupler, transmission, motor, solenoid and issue of not emptying. I purchased the five year extended warranty because the one year warranty was up by about three months when the first one broke. So the repairman came out to fix it. It was going to cost me more than replacing it with a new one (that keeps breaking). I will never buy an Amana again.

I purchased an Amana refrigerator with a bottom freezer four years ago. I have now found out it needs $250 worth of repairs because the computer board has gone out and it was not going into the defrost cycle. As a result the bottom freezer was frosted up and the refrigerator was not working properly. Yes the repairs are cheaper than a new refrigerator, but I am still disappointed. This was not a cheap unit. I have had Amana appliances in the past and was pleased with them which is why I purchased this refrigerator. The model number of my refrigerator is ABB1924WEW1 with a serial number of K11438301.

I purchased an Amana refrigerator on 3/22/2010, model # ABB2222FEB3, serial #K00561248. Purchase price of the unit is $1,225.10. Less than two years later, 3/6/2012, the circuit board that monitors when to defrost the cooling system failed. Service call price is $68, labor and replacement parts $432, tax $35. Total repair bill is $530. I called Amana customer service dept to learn while they stand behind their product, they will not pay for repair. So products shoddy workmanship, lack of quality control are the customers problem. Never buy another Amana product in this lifetime.

I purchased a washer machine a year ago. I even got the extended warranty on it; which doesnt run out until 2018. Ever since I have had this washer there has been problem after problem. I have even had new parts such as the transmission put on there, but the washing machine is still messed up. I have had to go to the laundromat to wash clothes and to my sons house. That should not be when I have a washer at home. I do not recommend this company to anyone. If I could return it I would but unfortunately my 30 days are long over. Im stuck with a washer that stays broke more than it stays working. Thank you for the worthless merchandise.

I bought an Amana fridge with our tax money just over a year ago. Its was a hard decision to spend over $1,000 on a fridge, but here we are just over a year later and the crisper drawer has crumbled and disintegrated on the slider edge. Bad design and bad choice of materials. Amana, of course, says the drawer is not covered under any warranty. They want well over $100 for a new drawer. That’s 10% of the original price. To hell with Amana. I won’t make that mistake again. Pass the word: Don’t buy Amana! I’m stacking fruit/veggies on top of the bottom drawer for now. I’m searching the web in vain to find a cheaper drawer. I’m really, really pissed off!

I’ve had this dishwasher for over 8 years now and it’s very noisy. Also the interior is getting discoloured. It takes long for a normal cycle to come to a finish. Overall it does the job, but don’t run if youre trying to sleep.

Refrigerator has unique closed seal feature. When door is closed, vacuum seal is created by small pump. Feature keeps door sealed more tightly, but sometimes difficult to open. Model has only one shelf, two shelves would be more versatile.

We had a brand new house built two years ago. The builder installed Amana appliances, except the fridge and washer and dryer, which we furnished. Our dishwasher gave out after only a year and a half. It was more effective to buy a new one than to have the part replaced. 6 months later, our oven just gave out as well. Itll cost half the price to have someone to come look at it as it will to replace it, and if nothing is wrong were out $200 off the bat. Horrible customer service and horrible product integrity, what an awful company!

I’ve been using my Amana washing machine for 8 years now; always works and washes my clothes clean every time! :-). My Amana washing machine is of the most simple of model’s made; but its always worked just perfect for my family of three people.

Our Amana/Whirlpool electric dryer failed a month before the warranty expired. It was repaired under warranty. Two years later, the heating element failed. I can fix this myself. I just ordered the part that will cost $136. We are a family of three and we dry clothes outside on a clothesline in the summer, so we didnt wear out this appliance.

I used to work for Raytheon and have used Amana products for years with great success... Last Amana fridge was bought in 1995... had to replace this year so I now have a new Amana fridge and I only use Amana microwaves. Same good quality.

I bought an Amana clothes washer in December and it died on March 6th. I have contacted the company about trying to get a refund and got a form letter and a rude customer service person... Im sending them a certified letter and then filing in small claims court to try to get my money back. So save yourself a hassle and buy another brand.

We bought our Amana fridge from Sears when they first came out with the freezer drawer, at the bottom. Thought it was the coolest thing ever. 3 months after getting it the freezer handle fell off, so my husband screwed it back on. Again it came off. Needless to say it keep coming off. Finally I just got fed up with it and stuck it in the garage. My husband put it back on again. it was on for maybe 6 months, then came right off in his hands again. Well Ill never own a Frigidaire again and I will add Amana to that list too now. Had this fridge for 16 yrs. My next one will be a Samsung.

After moving in to a new home and seeing a brand new stove installed, I was excited to get cooking. I noticed that the stove grates were bent from the middle (the grates are long and the front burner and back burner are connected on the same grate). I didnt think this would be an issue because maybe the pans/pots I use would be heavy enough to compress the grates down. I was wrong to think that and the pots/pans will slide when put on the grates because of how they are angled. I have spilled a full pan of oil (luckily not heated to a dangerous temp yet) when the pan was placed squarely in the middle of the burner and it just slid forward and off the stove top.Amana was called to try and get replacements for the brand new appliance but they told us that the bend in the grates is on purpose and they will not be fixing the danger their appliance puts us in. I now can only use the back burners (one of which is very small) or I run the risk of hurting myself with hot falling pots and pans. They are confident this is normal and are fine with the dangers. Do not buy from Amana as they will sell you a dangerous product.

6/4/2015 - The lid on my less-than-2-month-old Amana washer breaks, and I call customer service. The rep is extremely apologetic and tells me someone will be out on 6/9/2015 to fix it and that they will call the day prior to confirm. 6/8/2015 - Sadly, no call is ever received. 6/9/2015 - I call the service company to inquire as to whether anyone is coming to look at my washer. Their response was, Nope, we were given the wrong phone number by Amana, so when we couldnt reach you, we had to cancel. I then call Amana back, confirm that they do in fact have the wrong phone number, correct that issue (or so I thought) and try to get another appointment scheduled. After two hours of stubborn resistance, I manage to get an appointment scheduled for 6/10/2015.6/10/2015 - Repairman looks at my washer, and after five minutes, pinpoints the issue and tells me hes going to need to order a part. He then says that he should have no trouble getting the part by 6/12/2015. 6/12/2015 - The day comes and goes without incident. 6/15/2015 - I call the service repair company who tells me that the part is on back order and wont be available until at least 6/30/2015. Later, I call Amana yet again, correct my phone number for the second time (see, I was getting back to that) and try to see if theres another resolution. The customer service rep I am speaking with tells me, it is what it is, and that this is the best she can do. I ask to speak to her supervisor, who I am then transferred to, who tells me that he, in fact, cannot do anything to help expedite the process either, but that someone might be calling me in 3-5 business days to let me know about the part.At this point I ask, So youve made a defective product, incorrectly recorded my information at least twice, caused me to miss one service appointment due to negligence and have yet to accept any responsibility for the situation at hand... How is this an acceptable resolution? After a pause, he says,so yeah, in like three to five business days, someone might be calling you about that part... Dumbfounded, I hung up and rage-devoured a cheeseburger to help me cope with my lack of progress, ironically spilling ketchup on my pants in the process. I might be able to at least attempt to get the stain out in somewhere around 3-5 business days.

Warning. This fridge stopped working after 2.5 years with no warranty after 1 year and thrown out. Before this past weekend, I would have rated this appliance high. We bought this fridge for my mother-in-law who is in her mid 90s. It was the perfect size and worked well without any issues whatsoever....until it just stopped working without notice of any kind suggesting there was a problem. We called for warranty and was directed to Whirlpool for service. Apparently model # ART318FFDW wears numerous different brands including Amana, Maytag, Kenmore, IKEA and more. They advised the appliance only came with a 1-year warranty. So we called an independent service guy to service it only to be told that this is a common problem with this model and it would cost over $700 to repair it (they retail in Canada between $7-800 new), advising it was not worth repairing because there was a risk of it occurring again.He provided a report (see photo for screen shot) and suggested we call the manufacturer back as they will be aware of this problem and there may even be a recall. We did just that and they denied any knowledge of problems with this model and there were no recalls issued. And because we did not buy the additional warranty, there was no recourse. I could appreciate having to pay to fix our fridge, since there was no additional warranty, but I was certainly not expecting a 2.5 year old fridge to be unfixable. That the parts would cost as much as replacing the fridge is unacceptable.To make matters worse, Whirlpool offered us an apology with a loyalty REBATE of 15% if we purchased a replacement of any model within the Whirlpool brands, even off a discounted price. Though we were not going to purchase the same model, we thought this was at least some form of recourse and reluctantly purchased another fridge. When I filed for the claim with the code they emailed me, the code was rejected saying Code was already redeemed. I had just got the code a day earlier as this was an emergency replacement purchase, and the code was not working. I reached out to Whirlpool by replying to their email which was a no response email address. I then sent a message through their contact form and many days later still no response. If I dont receive one by the end of the week Im going through the pain of returning it and replacing it with a different brand.Long story short, I dont recommend this model nor do I recommend the Whirlpool brand because of the poor response to a lemon of a purchase.

Right after the manufacturer’s warranty of exactly 2 years expired, our Amana Refrigerator broke before the end of the following year. Oh, did I mention we bought it brand new from the showroom floor at Home Depot in Hilo, Hawaii? Now it runs all the time on the freezer side and the refrigerator side does not get cold at all. Ice forms in the rectangle box that is located inside the refrigerator section and no cold air from the “run always” freezer-side comes into the refrigerator. That poor design is how it is supposed to keep your refrigerated food cold. Poor design. What isnt, these days? So here we are, spent $800 for this thing and it has lasted 2 years. Now I have to spend $300 to get it fixed. Meanwhile, until we can just come up with an extra $300 to do that, we have to rent a refrigerator - another $68 a month. Now, isnt this fun? On top of that, it was evidently not working properly for about 2 months until one day I began vomiting from bad food. Not fun either. So what is a consumer to do? We are at the mercy of cheaply made and poorly designed shoddy craftsmanship and materials made by companies that just dont give a you know what anymore. They only want to make more profits out of greed and screw the consumer. They know you need these products so they can literally get away with doing whatever they want. I wonder if any really great person is going to once again build the real McCoy of Wash Machines and Refrigerators that are built to last and do! It can be done, it is just not being done and no one seems to care. Have we become so apathetic to accept this in our lives that we are the sheep they speak of? There are no choices. Oh, you think because something is stainless steel and looks pretty and shiny it is good quality? Stainless steel is only on the outside! Underneath, it still rusts! We live by the ocean in Hawaii where things are not hermetically sealed like on the mainland where houses are all closed up and furnaces run all day and night. And the Stainless steel here still rusts and they tell you right away that rust is not included in any warranty! Oh, let’s see who is Amana made by? Whirlpool I think and I am not surprised.Remember in the old days when all the washers at laundry mats were Whirlpools and they worked? Well, dont buy one these days. See my post on the one we just got! For people who say, Well, just buy the warranties they sell when you buy the item.” Yeah, and so you really are spending an additional $300 for the product, which will then last 3 more years from the day you bought it. Who is getting screwed here? - The customer either way. Remember when you bought an appliance and had it the whole time you lived in your house? Remember the Maytag repairman? And did you know your icemaker is not included in your warranty? Nope, you just have to pay for that - an additional $300-$400. Is everyone just going to roll over and accept buying a major appliance for $800 and having it last 2 years?

I purchased a brand new washer and dryer set, just over a year the washer quit working. I called Amana and they covered it under warranty, 2 weeks later it quit again doing the exact same thing it was doing before, and now they wont cover it again because Im out of warranty time coverage. So Im stuck with a broken washer thats just over a year old. ***BUYER BEWARE AND STAY AWAY FROM AMANA***

Refrigerator freezer has been keeping it cool for over 10 years and it is still keeping the food at the correct temperature. I have replaced the refrigerator door seal, and from time to time have washed the inside with warm water and liquid detergent.

Purchased an Amana top loading washing machine in December 2018 from Home Depot. It worked well for about a year. Then after that the issues began. Stopped cleaning clothes completely, leaving them soaked and dirty. Began making horrible loud sounds constantly, it would get stuck on certain cycles and not complete others, it stopped agitating clothes all together. The control panel was completely out of whack by August 2020 and basically beyond repair (per more than one repairman). It stopped functioning altogether by December 2020, which is exactly 2 years after the original purchase date. So I was then forced to purchase yet another washing machine (not Amana). Amana washing machines are a total waste of money and they do not last!!! I regret purchasing one big time...I learned the hard way how poor quality they really are. Do not buy.

On November 23, 2011, my 2007 Amana French door, bottom freezer refrigerator model # AFI2538AES began making a loud popping noise, touch pad panel lights flashing, and cooling stopped. The popping noise was from the ice maker flap opening and closing. The HV board needs replaced, Whirlpool Manufacturer #12920710. I contacted Amana to order the part. The service rep said it is on backorder until February because they have been pulled from the shelf and are being revamped. When I asked if the part would be covered by Amana, since a part needing revamped was essentially defective, I was told no. Requested to speak with supervisor, who states she didnt know where I had heard that the part is being revamped but occasionally, they have difficulty finding manufacturers to produce parts and was certain this was the circumstance. I was told there were no other complaints like mine documented. Amazingly, however, the supervisor was able to locate the backordered part, which the service rep, the parts department and two independent repair shops were unable to find. I expressed my concern that the part found, only three in stock, may be leftover from the stock requiring revamping, rather from the previous manufacturer and not of the same quality of the part which may be produced and available in February. I suggested they reimburse for the part. They declined. I suggested they reimburse should the replacement part need replaced. They declined. I thought of more suggestions but didnt feel they were appropriate to express. Whirlpool/Maytag/Amana should recall the bottom freezer refrigerators with the HV board #12920710 due to defective or faulty part or incompatibility with these refrigerator models.

Machine is a disappointment. It does not fill all the way up with water. You must put on deep wash just to do a medium load. Also, you cannot open it to fix it when during the spin cycle it gets off balance. You must turn the machine off and start over again.

Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 months after the 1 year warranty expired. Imagine that. Glad I bought the extended warranty through Home Depot! LoL since April 2017 my fridge has quit working 5 times and totally defrosted and ruined 5 fridge full of food. Freds Appliance has been out 5 times to try to fix it and cant. It seems to break down every 3 weeks or so. Then after 2-3 days of clicking and buzzing it starts cooling again. Well the quickest they can get out is 4 days and by then its up and running and the tech says well I pushed a few buttons and cant find anything wrong. Amana/Whirlpool has washed their hands of it because of the extended warranty I bought through HD. HD wont replace it because they claim the SAME part has to be replaced 3 times before it is considered a lemon. Been in limbo since April and its so frustrating.Dont waste your money on Amana. Poor quality! Even worse customer service. Same with HD. Very robotic in their responses. They are all sorry Im having an issue, but wont take responsibility. Plus since the unit seems to break down when Im not at home and all of the ice from the hopper melts and runs down the front of the fridge all over the floor. Now it has ruined my hardwood floor all around the unit. What a POS.

We have an Amana refrigerator model ARB2557CSR. We have had it for 8 years. We have had a few repairs over the years, but last night took the wind out of all of us that witnessed the door fall off the hinge and break the contents that were on the door. If anyones foot would have been in the area, it would had sliced it off or crushed terribly. The door was opened and for unknown reason, dropped off onto our slate floor. If our grandson would have been near, he could have been crushed. I checked the hinges and sprockets, and it still didnt make sense.After reading other remarks about doors in consumer reviews, I am one to be added to the list. This door was one large door, not double door. It was heavy. Please be aware of this defect. I am looking at other models, yet similar malfunctions have occurred that reviews have stated. Really a frightening experience. We will be looking at other models, yet not really confident about any. Hope this helps.

I got this product installed in my rented house by the landlord. The machine stopped working on the first week right before Christmas. We waited 10 days for repair guy to come and fix it. The machine is new so he billed $340 the insurance or whatever. Two laundry loads later the machine is dead again. I ruined my laundry because I put the detergent and the bleach and had to wait another week for another repair guy to come. Im not going to be surprised if it dies again soon after... I wonder if all the happy customers reviews are actually submitted by the customers. I also wonder if my review will be screened out and removed from this site. Im gonna post it everywhere though. Save your money and save yourself from the troubles. Get something that is not so cheaply made.

This was a dishwasher put in by the Seller of a home I was purchasing. I am a single senior who runs a dishwasher maybe every 10 days I would say. After just 2 years, the spray arm quit spraying water. This model only has one spray arm on the bottom. Research tells me its one of two things, pump or motor I think, and either way, I might as well buy a new dishwasher. This to me is totally unacceptable that an appliance would break down in such a short period of time. Do not recommend for this reason. When it worked, it did a fine job on the dishes. But Im a scraper and rinser and never put in pots and pans etc. I just cant recommend throwing $300 down the drain.

I bought it May 26 2017. l have a lot of trouble with it. They came and put a new part in on 28th of Aug 2017 because it was freezing everything. They said that should do it. Now 2 weeks later the same thing freezing everything again. Been trying to get them to take it back. They just keep passing me to someone else. So if you are looking to purchase a fridge dont buy a Amana. They are garbage and here is the model number ART316TFDW01 so think before you buy this fridge. l bought mine at the brick and they not helping me. lm still trying to get it replaced. It been 3weeks now and nothing is being done by the company. They just keep passing it on.

We purchased an Amana side-by-side refrigerator-freezer seven years ago with an integrated water and ice dispenser. Several months ago, I woke up at night to the sound of running water. When I reached the kitchen, I saw that the appliances LCD had burned out and water was flowing from the water dispenser. A design defect allows the switch that controls the water to open when the control panel fails. Our home has inch hardwood floors in the kitchen and adjoining living room and dining room. Unfortunately, the floor boards with the standing water bowed; Where the water had gathered in the dining room, the water seeped into the boards and required replacement. The entire floor had to be refinished, stained, and sealed.

Great space, great seals on the doors. Bottom freezer hold everything I need to be frozen. I have the stainless steel and on the side of refrigerator it is gray so it blends in nicely. Everything about this refrigerator is just great.

Bought brand new Amana washing machine from Home Depot and am very disappointed with the product. It does a lousy job of cleaning my clothes and will not fill up while I am loading (lid has to be closed for water to fill). Very disappointed not only has my money been wasted but also my time. Will never again buy anything Amana.

Purchased a brand new PTAC for my apartment. Unit was professionally installed and vibrates so bad it rattles the grates inside the window the unit is mounted under. The unit is less the 30 days old and Amana claims I will have to pay for the diagnostics and labor to fix or replace the unit. Their claim is the unit cannot be returned after it is installed. The warranty is worthless if you get a defective unit, and you will be paying something to have it repaired when it breaks or if it even works correctly after installed.

I bought this microwave for my tenants to replace one that went bad... The install was fast and easy using the template which was included... From unwrapping to using the microwave was 30 minutes.. There are plenty of functions programmed for different foods and snacks... The the price was great...

My experience was great. I love my appliance and I had to get a new and it was the perfect price. My stove went out right before my sister baby shower and we were worried as to how we were going to cook. Went to Badcock furniture and they bought it the day before the shower.

Ice maker on Amana ADT 2105 BW refrigerator/freezer. Ice maker no longer available and NO substitute available. Contacting the company...same thing. So Amana is telling me, Tough luck, sucker.

Just purchased an Amana HVAC system...AC/Heater/Coil. Very satisfied with system and Professional installation by Dibiase Heating and Cooling company. Looking forward to Many years of efficient, reliable and quiet operation.

Read the small print of warranty exclusions. Who would think a rusting stainless steel finish is not covered on a stainless steel appliance? Our $1200+ Amana AFD2535FES 12 refrigerator started showing signs of rust about two years after we purchased it. Research shows that this can be a problem if inferior stainless steel is used. Customer Service said to try to clean with warm soapy water and a t-shirt. If that didnt work we had to call a service agent at our expense. I have other stainless steel appliances (GE) that do not have any rust and they are much older, in the same room and I clean them the same way. It is ironic because I thought GE was a cheaper made product so intentionally purchased an AMANA thinking it was better quality.

This is the worst stove I have ever used. 70-100 degrees off in oven, takes forever to preheat. Top elements wont heat properly, cant boil water unless a lid is on. Do not recommend this product. The first stove I sent back, replacement is no better. Would be ok for someone that does not cook.

We bought an Amana washer in February 2015. We bought the biggest headache ever. Right before the manufacturer warranty went out we had our first major issue, the washer would not drain and spin. They came out to fix that. Three months later no water would go in. They came out to fix that. A few months later it was back to no spin and drain. A few months later we had to call them back and the leveler was out. Now I am calling them back it is so loud you cant stand it. Do not purchase from Amana. It has never really washed the clothes. I have to hand wash baby clothes before wash or food residue is still on the clothes.

This refrigerator cost me around $400 over 25 years ago and is still going strong. I've broken several pieces to it and it still is kicking. I can't get this fridge to quit! It's as cold as ever and keeps everything great.

Durable. Reliable. Gas with ignition burners. Purchased 1997 and still working. Has oven cleaning function which makes for easy cleaning. Amana is reasonable priced lower than many other ranges.

I just purchased an Amana washer this February and already its stop working. I havent even got to use it much. It has been down since May 26, 2016 and counting. DONT BUY AMANA! You hear me. Their product is junk.

Bottom of the refrigerator must have leaked since we got it. I purchased new wood flooring and when we removed the tile and moved the fridge the entire sub flooring was destroyed. I have pictures and am amazed the entire thing did not fall thru. I called a repairman and was told the drip pan was not only cracked, which he stated came from the factory that way, since it is impossible to get behind the fan and surrounding metal to get to it. Called Amana and got absolutely nowhere. Whats more upsetting is spending close to 8000.00 on all Amana appliances. Now I can live with the oven dials melting but the cost of the sub floor replacement plus a part thats over 100.00 and a fridge thats still leaking, I will never purchase another Amana product and will tell everyone my experience.

Amana front load washer - This machine is 4 years old and has broken down three times due to code ND for not draining. I called tech, and $250 later and new drain pump, it worked for about 6 months. Interface board went out and I paid $200 for the part, which I put in myself. It worked okay for 1 year. Another drain pump is out and I paid $125 for the part. Eight months later, another interface board went out. It is time to junk this new washer and buy another brand. I could have paid for another machine for what it cost me to keep it running. These machines are junk.

Two years ago my washing machine died. I bought it used and had it for 17 years. Out of necessity, I purchased the Amana top load he washing machine. It does a terrible job cleaning the clothes and now makes a metal on metal grinding noise when agitating. On my old machine I replaced the clutch in the transmission by myself (6 years before it finally died, Im female and now 50+ yrs. old), on this new Amana, I cant even get the agitator off to even begin diagnosing the problem. My next machine will be an old wringer washer. Im tired of everything being designed to fail so you have to replace it. Amana will never have a place in my home again, not a single product.

My Amana bottom freezer refrigerator, which is about 6 years old, broke down in November 2011. The circuit board was the reason as advised by the service man. I declined the offer of a 3-year warranty and agreed to pay for a new circuit board--about $350 if not more. I planned on changing the fridge in any case so I agreed to pay. This April, five months had gone by and the freezer is all iced up. The upper section of the fridge is not blowing in cool air so I called the service people again. The service man opens the freezer, takes away the back panel, uses the blow dryer, opens the back area and tells me its the circuit board again.A new circuit board in 5 months at a cost of 1,200 shekels? No way! How does a reputable company like Amana supply circuit boards that last for only 5 months? Something was very wrong. I asked the service manager over the telephone to leave the old circuit board and I would send it to Amana to see if it is an authentic Amana spare part or some phony Chinese part that breaks down every 6 months. The service man told me to buy warranty. I asked him if he was an insurance sales man or a refrigerator repair man. It seems that they are big on selling warranties because all spare parts are fakes, faulty or simply of bad quality.Anyhow, I got very angry and said there is no chance that I will pay another $350-$400 for another circuit board, when in another 6 months, I will have to change it again. But because I have warranty, then I will get it for free. Still, it doesnt solve the problem of the circuit board failing every 6 months-- bad quality, made in China. Then, I got my circuit board for free. The service man took the old board away, with the unmarked box and left as fast as he could--suspicious. I can almost say for sure that the circuit board placed inside the fridge is not an original spare part and that seems to be the way the service people work here in Israel. I will let you all know in another 6 months. But Amana is no longer a choice of mine. I think I will buy Smeg. My stove and dishwasher are, so far, problem free.Amana is a big disappointment. This customer complaint should have a Facebook page. You would probably reach a lot more people faster and maybe then would these big corporations think twice about selling their faulty, low-quality appliances.

HORRIBLE EXPERIENCE WITH AMANA AIR CONDITIONING SYSTEM!!! I have owned Amana central air conditioning systems in a number of homes, and always thought they were of the highest quality. In fact, I installed a central system at our summer beach house, which operated reliably and without any problems whatsoever in a high salt-air, highly corrosive environment, and it served us well for more than a decade. As a result, when we were building our new house in 2009-10, I specified five Amana systems for our 7500 square foot home. WHAT A MISTAKE! This summer, we have learned that three of the five evaporator coils are leaking, and further learned that the HVAC subcontractor NEVER REGISTERED the warranty with Amana. Simple fix, right? Just call the Customer Service department and explain the problem. No... the Amana organization has totally ignored us, in what may be the poster child for horrible customer service.They have stonewalled us, and have not replied to phone calls and emails. Their local distributor has refused to give us the name of their local rep in an effort to find someone who cares about our problem. No help, no solution. I have to fix the problem and pay for what should have been warranted repairs out of my own pocket, because the cost of the service calls coupled of an electricity bill that has skyrocketed while trying to get help from Amana has me with no choice but to fix it myself. If you buy an Amana air conditioning system and need factory support, forget it. You are on your own, and they will not stand by their products!!!

Amana dryer, less than 2 years old, doesnt heat anymore. About a $300 repair for a $600 product. Do you remember your parents replacing appliances as often as we have to? I dont. Garbage in and here is your garbage out Amana/Whirlpool. At first when I called, I was told they dont even make the model even after I repeated several times off their own sticker. Then all of a sudden, they do make it once I mentioned that Home Depot may be selling knockoffs of their products. All of a sudden, oh yes, here it is. What a joke. They keep telling me that they are all consumers too and understand my frustration. They arent willing to do anything about it though. I guess I am expected to feel good about their products because they understand.

Sometimes the fridge section freezes foods, sometimes it is not cool enough. Odors tend to stay in the fridge and linger indefinitely. Parts of the veggie drawers have broken off over time. I do love that it is a side by side, and will buy another like it. I wont buy an Amana again.

Amana is a pretty good washing machine. It has a lot more features to it. It gets the job done. Clothes are pretty clean and they really last long. I havent had any issues with it so far. I love the price of it very affordable.

We have had our Amana refrigerator for over 26 years and it is still going strong. I have always been pleased with its performance and will be sorry when I have to replace it. They dont make them to last anymore.

Amana Top Load Washer W10740545A; W10740546A - This washer was purchased from Albert Lee Appliances, Bellevue, WA, on 3/31/2015 and installed on 4/7/2015. It failed to operate for the first time on 8/5/2015. Once the appliance is installed, the customers are on their own and Albert Lee turns over repair to a company named Appliance Hospital, Seattle, WA. It does not seem like a good business decision to not also be responsible for repair for how can they gauge what products reliably serve their customers?An Appliance Hospital technician arrived on 8/7/2015, pressed the same start button that we had been engaging and the washer worked. He left with the promise that a new controller would be ordered -- not received or installed as of this date. Thus, it appears that we are involved with an intermittent failure. This does not translate to reliability concerns on the part of Albert Lee Appliances, Appliance Hospital and especially Amana-Whirlpool. Apparently, none of these businesses are concerned with the stocking of an appropriate number of repair parts locally. I would recommend that other buyers not consider doing business with the above.

I am a renter. The apartment space came with a basic Amana gas range. I experienced large flare ups. Come to find out the previous tenant tried to clean by lifting the top - like every other stove in the world and broke the fittings causing a gas leak. There were no instructions available to indicate that this stove cannot be cleaned, and the very act of lifting the top, which is not restricted in any way, breaks the tubing that houses the gas. How are people supposed to stay safe with this stove? It will be repaired, what about the next tenant? There were several flare ups, almost explosions. The repairman said we were lucky.

I have been using this dishwasher for about 2 months. My last 2 were the more expensive stainless steel tub type...they were 4x the price and lasted less than 3 yrs each, so we decided to go with a less expensive dishwasher. I am happy with the decision so far. The soap works just fine in this one, but in my last one I had to alter the soap and add borax...this cleans with the regular stuff quite well.

It is too cramped, much of the size is on the outside, not the inside. The shelves are inadequate and the inner construction of both shelves and drawers is flimsy. The real problem is my better half has looked at alternatives and they are no better. I could best call it all flash and no fire.

I purchased an Amana refrigerator over a year ago. About 10 months into the purchase it stopped refrigerating. Customer service told me to input it for 24 hrs and it started working again. One month after the year warranty expired it broke again. Now the tech is coming out the second time and $450 loss of groceries later it is still **. I will never buy this brand again and will probably have to get a new refrigerator by the end of this year. Please do not buy. It is not worth the headache and customer service says, Were sorry but will not replace.I purchased an Amana refrigerator over a year ago about 10 months into the purchase it stoped refrigerating. Customer service told me to input it for 24 hrs and it started working again.one month after the year warranty expired it broke again now the tech is comming out the second time and $450 loss of groceries latter it is still shit...I will never buy this brand again and will probobly have to get a new refrigerator by the end of this year...please do not buy it is not worth the headache and customer service sais were sorry but will not replace...

This is a perfect item nothing but great results and service from Best Buy team during this time and crisis crap. Thanks again

I purchased the dryer and it STINKS! They will come out to look at it, but saying there could be an $88 charge. Im already LESS than impressed with Amana and now they want to charge me MORE money. This is a horrible experience. I would recommend everyone looking to buy elsewhere as Amana does not stand behind their products and their products are crap.

I just purchased Amana Dishwasher Model # ADB1700ADS through HD online. As noted by another reviewer, this model has a serious engineering flaw. It does not have an exterior handle attached to the body of the door. The model has been designed so that you are forced to pull on the underside of the black plastic control panel. You can see the panel flex outward (more than .25 inches) under the pressure needed to open the door. I tried opening the door by pulling on the outer door corners and from the top edge without success. There is absolutely no question the plastic control panel will break due to material fatigue - and it will break either fast or slow depending on how often you pull on it and how hard you pull. I recommend you buy your own stainless steel door handle from any appliance parts store and install it yourself. It will cost you about $30. Amana may have saved themselves $10 (for this same part) but they will take a ding to their reputation and have a lot of unhappy customers in the future. If Amana took into consideration that in buying a dishwasher, it is not just the cost of the dishwasher for the buyer - it is also the cost of time lost from work waiting for an install that never happens within the time frame given, install fees, taxes, delivery and haul away fees. There is a lot of time, effort, and money involved in buying a dishwasher. So much so, that the buyer would not blink to pay that $10 with an upcharge to prevent the destruction of the control panel of a daily use item they dont want to have to repair or replace for years to come. As others have noted, this particular failure will not be covered under the manufacturers warranty. Otherwise, the dishwasher is noted to work properly, is better suited for a smaller family, holds fewer dishes than others of the same size, has a very long cycle, and is hoped to be of similar quality to that Amana has been noted for in the past -- with the exception of this one very serious defect. We dont really know about the quality, because it has not been out long enough to have proven itself. I would have given the dishwasher a 2.5, a 2 is too low and a 3 is too high, considering the time, effort and expense I have put into purchasing it, the day lost for install, and finding and installing a handle to safeguard the most expensive component to repair - the control panel. Once the control panel goes, it will be cheaper to buy another dishwasher than to repair it, IMO.

I purchased a brand new Amana 3.5 Cu. Ft. Top Load Washer with Dual Action Agitator (model NTW4516FW2) in July 2018 from Home Depot. The product has completely stopped working after just over 2.5 years of normal usage in a small household of 2 people. According to the repair representative, the controller has stopped working and needs to be replaced at a cost of more than $500 which would be more than the price paid. The product lasted less than a quarter of the expected lifespan of 12 years. A call to the company that owns Amana (Whirlpool) provided no reprieve such as a discount on a replacement purchase or credit towards other Whirlpool products.

Ice maker has had to be repaired twice. Now we just dont use it. Food keeps falling down behind shelves in the gap behind the shelves. Door does not stay open wide enough.

We purchased a NEW Amana Electric range model #AER6303MFS2 11 MONTHS AGO. Heat escaping from the stove seems to be excessive when cooking. Kitchen gets uncomfortable hot. Had Amana technician check (8/24/2020) and during the heat cycle (with stove set at 350 F) stove registered (with techs instruments) a low of 328F and a high of 382F....a 54 degree swing??? Tech indicated this was normal range. This seems excessive on both ends. Spoke to Home Depot and their appliance salespeople could not confirm or deny this 54 degree range as being normal! Contacted Amana thru survey channel and have not received any response. Looking at replacing stove with another brand that has better heat control.

First and foremost DO NOT PURCHASE AMANA anything!!! I made that huge mistake when purchasing my oven and bottom freezer refrigerator in 2004. Compressor was dead within 5yrs of purchase. The stove was and is a nightmare!! Of course this stove is no longer made and good luck trying to find parts. This stove retail was approximately 1100.00 middle of the road price but for all the error codes it throws out, it makes one think how dumb was I to even THINK about buying this model or brand!!Replaced two oven sensors, temp regulators now door does not shut correctly therefore heat escapes from oven and get ready because when that happens the timer/clock control board melts!!! Really???!!! AMANA is blind to this and will ignore all of your complaints!!! You might as well just hold a match to your money when it comes to AMANA!! One will have difficulty finding parts for a discontinued model on anything but this is how AMANA conducts business!!! I totally understand with time all things need to be replaced and simply run its course. However, 4 to 5 yrs life expectancy is max on all AMANA anything! Just tell yourself AMANA is no longer being made and save yourself the aggravation.

I purchased an Amana stainless steel refrigerator with freezer drawer on bottom in December 2010 for $1,200. Just five months past, the 12-month warranty freezer defroster stopped functioning and water would pour out from freezer all over kitchen floor. Repair cost $250 to install a heater rod that the repair company (REO Appliance in Norwalk, CT, where we purchased the product) told us used to be installed in the units by Amana at the factory but chose to stop using them to save money. The heater rod cost $20. The rest of the cost was for the service call and labor. Amana refused to refund our money. The unit is expensive and obviously faulty from the way it is manufactured, but Amana refuses to make good on it. They apparently believe once you are past the 12-month warranty, you are on your own. We will never buy Amana again. The stuff is junk.

Bought a house with an Amana central a/c system. Was under warranty. When the system failed the technician called into Amana to have repair covered under the existing warranty. Amana refused to honor the warranty because the owner that purchased the system had sold the house to me. I paid over $1,000 to have the unit serviced with freon and have a leak detection done. With the repairs that need to be done, the technician wanted another $1600. I am on a $1600 a month disability income and have already put the $1000 to find what was wrong on my credit card because I dont have the funds. I told the technician I cannot afford to fix the unit. Note to Amana company. You may have saved your stockholders $1600, but the damage in bad faith complaints will be much more costly. Terrible business practice and non-existent customer service.

Warning do not accept delivery of stove if when its plugged it says F1E1. It means the stove control panel is broken and oven will not work! An Amana electric stove was ordered online via Home Depot. Delivery time a week. A week passed no stove. Phone call made told they were out of stock and would be in a few weeks. Got a call after a few weeks, delivery would be in the next 2 hours. 4 hours later calls made and no stove would be delivered on next day in a 4 hour open window. Stove arrived, mover said See it works and turned on top burner, was in a hurry and disappeared. Finally a stove top & oven. Went to grocery store did the big shop roasts, baking goods, quiche supplies etc. Got home prepared food for oven. Started preheat and nothing seemed to click or change. Thought it might be user error entering in temp, bake, time etc in wrong order. Called Amana they are not open Sat and Sun. Called Home Depot not helpful since store did not sell it to me, was bought online. Provided a Maytag number called that. Rep wanted model number it was on the stove. It was not on the directions. I read off what was on the stove front and saw no model. Tried oven door, no, no model number. Finally she asked a colleague and said Look in the pull out drawer. No not there but I noticed a thin metal stamped striped hidden by the drawer. Down on my knees, head upside down tried to read print. Too tiny. Gave her model number based on Home Depot photo but then she needed a serial number, on the thin strip. Could not read it. I asked her as I had asked Home Depot what the code meant and had I entered in bake the wrong way and why did it say F1E1. Finally she said I needed a technician since that meant the control panel was broken but without a serial number nothing could be done. That was on a Sat. Tue someone stopped by and was able to write the number down using a flashlight. Called back in and next appointment if keep by Amana will be in a week.Summary a basic stove, no special adaptions, was ordered and it will be between 4-6 weeks before it might be useful. Food had to be thrown out, other items quality diminished by freezing. Why a new stove is delivered with a non working control panel is unacceptable. No remuneration was offered by Amana nor Home Depot for inability to cook, time wasted for delivery and now technician. If your product is not available and does not work you should not be advertising it.

We purchased a new home in 2013 and had Amana appliances put in home. We figured since Amana had been around so many years that they would be a great choice! WRONG! The washer is a nightmare! It will not spin clothes on any cycle without going into a huge across the floor thumping dance! It doesn’t matter what size load either! It simply will not spin without going unbalanced. It slams so hard it has scratched up the dryer sitting beside it! NEVER will I purchase another Amana product! From the sound of these comments, it will do no good to contact the company! And this thing has been doing this straight out of the box!! Dont buy Amana!!! Very disappointed from Cottonwood, Alabama!

We are a single couple with few loads to run. After 3 years our Amana front load washer circuit board went out. It was replaced with a three hundred dollar new one. 3 years after the replacement was installed, the replacement went haywire. This is a circuit board part that everyone says is no longer available because the manufacturer doesnt want to replace anymore.So, long story short: Original cost of new Amana front load originally: $560. Cost of first replacement circuit board $385. (Replacement part lasted 2 years). New cost to replace our Amana washer $600. New cost to haul off Amana washer $50. Wow! My total $1,595. It used to be that Amana was a great name. Ill never buy from them again.

I have an Amana Radarange microwave (model AMC5101AAW). I am very happy with the overall ease of use. However, I noticed lately that the inside top had a few bubbles forming. The other day when I was wiping it clean almost, the whole white paint on top of the inside peeled off. The bottom and sides are fine. I just dont like the idea of the possibility of flakes of paint coming off in the food - or more of the paint peeling off the sides. What are the possibilities of something else happening with no paint covering the metal? I have young grandchildren and dont want something happening with them because of the paint peeling. I dont know what can be done because of this. I believe I had paid about $150 or $175 for it. I would like an answer about what to do with it. Thank you.

When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.

Great price-for-product ratio. Very simple to operate dryer. Simple, fast, SAFE, delivery and set up. Installation was no more than a few minutes and they wore masks. Two guys carried it in then only 1 of them stayed to install; he was out of here in 10 minutes. Both were polite/friendly and great advice was given for remaining space availability of future washer installation. They called me :30 mins out from delivery and were on time. No fuss, no worries, great service! Thank you

We bought our Amana fridge last year...it is still under warranty. Three days ago it stopped working...very warm inside. The first person I spoke to at Amana/Whirlpool said I would have to wait a week for service. She was very unhelpful, couldnt have sounded less interested. I found a local repairman who said he could do warranty work for Amana & could come at once but needed a dispatch number. When I phoned Amana again I got a more helpful person & the repair man came that day. However the fridge needs a new part & so I still have to wait until next week. Luckily were having very cold weather so all my food is out in Mother Natures refrigerator! Having read all the above reviews Im hoping that I dont have a total lemon. We bought the fridge because it was the only one that fit the space we have...but Im very disappointed.

I had an Amana washer for 3 years and it broken down 4 times. I got a Sears warranty on it in June and its December now and its broken again. My clothes are locked in and I had the control panel replaced 3 times. I was told that this was a great washer, but I have been having a great problem with it. It broken down after buying it a month. I got it repaired 4 times and I think I will sell it because its not any good. Dont waste your money and time with this product. I feel I have been robbed by the company because of this defective product.

I really like my new Amana electric range / oven. I bought it as part of an Amana packaged deal from Best Buy which included a refrigerator and dishwasher. Like the other appliances in the Amana package, the range not only looks great, but is also highly functional and efficient. As I wrote in my previous review of my new Amana refrigerator / freezer, I got a great deal at Best Buy and I am glad I made the purchase. Highly recommended! P.S. About 2 months before this purchase, I bought an Amana washing machine. My positive experience with my new Amana washing machine led to my purchase of the Amana kitchen appliance pacakge.

After owning the Amana refrigerator for less than 7 years, the refrigerator is started to fail. Is that how long a new refrigerator should last?

In late 2001 or 2002, I purchased a drop-in electric Amana Kitchen Range, model #ARTSC865OE. The touch pad control panel was replaced twice by the merchant where I purchased it. On the third occurrence, he suggested that I deal directly with Amana for another replacement. I used a local repair shop that replaced the panel again at my expense. Part of the local knowledge repair was to put insulation behind the front panel with the control panel and knobs to keep heat away. In addition, the high temperature crystals on the knob panel continue to break off. One repair call to replace them cost me $75 and now 2 more are broken. I assume the heat makes them brittle. Now, the top broiler element is not heating. Since this is Labor Day, were out tomorrow to replace the stove and matching microwave. It wont be Amana, Maytag etc. Also the local small business retailer that sold this to us has lost our recent appliance purchases of over $5,000.

Our new Amana furnace is so quiet and efficient! We love it. We aren't nervous to enter the long winter months. We know we will be warm and comfortable until spring.

I bought an Amana stove 2 years ago. It has been in service 5 times within the last year. The temperature control board keeps messing up. Called customer service. They said to reset it. Which I had to do 3 times and still couldnt finish making dinner. It was last fixed in November and its out again. They really dont care. Told me buy extra warranty for 400$. REALLY!!! Lets just say my response was not nice. I told them since they didnt care I would let people know about my bad experience and terrible product, she hung up on me. Now I have a useless stove because it cost just as much to fix it than what I paid for it. I would never recommend this company or product to anyone.

We purchased this washer on 11/11/10 because my washer finally let go after 18 years of wonderful service. I have had A&E at my house 6 times to fix this washer the main problem was it was chewing up and shredding my clothes and leaking then the seal around the door would come off that has been replaced multiple times. The mother board and transmission also have been replaced. Now 15 months after I purchased this machine and 6 visits later, it has happened again. The machine has ruined my daughter’s brand new coat along with my postal uniform. I have finally become angry so I call up my extended warranty (thought it was a good idea to get an extra 4 years of coverage just in case). The woman I spoke to was very nice and actually tried to get me a brand new washer but because I only used the extended warranty once, I have to give them another chance to fix it before she can do that. So she scheduled me an appointment with electronic services. The gentleman calls me and asked me what was going on with the washer. I give him all the details and he tells me it is an ongoing problem with that model and they made a replacement part for the one that has been broken so he went and ordered it. The next morning, he called me just a surprised as I am to tell me that the warranty department has denied the claim. Wow! So I call back Home Depot warranty dept and tell her what is happening now. So as of right now, it’s a waiting game. She is calling corporate to see what they can do for me. So hopefully Home Depot does the right thing and stands by their sale since Amana was nothing but nasty to me and very unhelpful through this whole thing. My next step is contacting an attorney and finding other who has received the same outcome because then we can go after Amana full force.

We were very pleased with Swan - Zach and Josh went above and beyond every step of the way with explaining the installation process. We're excited with the Amana products and hope they live a long time with us (ha).

The fridge is new & set at recommended settings. Things in fridge froze. The temperature control indicates cold on BOTH ends instead of colder on one end thus it is not clear how to adjust it up or down!!! Even the Amana chat told me to turn it down but could not indicate which way until completing a long chat!!!!

I love the bottom freezer that is huge! The door also has various compartments of different sizes that stores a lot of easy to find foods. I needed a small space, but even though it is not a wide size, it holds a lot of food.

My Amana side by side had continual problems with the gaskets wearing out, cracking, and failing. I had to replace them 3 times in 18 years. The ice maker never really worked successfully. Would have replaced it with a bottom freezer if I had the $$.

I woke up this morning and found a crack 8 long left front corner on model number AER58330VAB0 Amana stove that I purchased 2009. Amana customer service had my purchase information in their computer. The contact customer service phone number 866 616 2664. I told the service rep nothing fell on the glass nor was there any misuse of any kind. Customer service states the stove is too dangerous to continue to operate and would not send me a replacement glass. I spoke to the Customer service manager whom was more irate than her subordinate and she kept repeating and stating she has a stove with 4 boys and hers is fine and never broke and it is 5 years old. I informed her the glass looked thin in this area and she stated because it is not under warranty she did not want to see the glass which should be examined and reviewed for product safety observation. She refused to help me and only documented that if I continue to use it she will be putting this information into my computer complaint record. The customer service manager actually hung up on me and would not allow me to speak to her supervisor and stated call the store where I purchased it from.

It’s very loud. Sounds like it’s dialing up something. Also you have to cool on high or freezer will not be able to freeze items. This is my opinion and I am sure others don’t have these problems. But I would not recommend this refrigerator to anyone.

Was purchasing my first washer & dryer and, quite frankly, looking for best value I could find. Bought Amana washer and dryer and while I dont do tons of laundry, they have both been great. Especially like that the washer has sensing to determine optimal water level. Only thing Im not crazy about, and this is nit-picking, there is no buzzer to indicate that a load is done.

Our new oven came on time, installed easily and worked well. However, after its second self-clean cycle a round hole appeared in the finish of the floor of the oven. This hole is about one inch in diameter, with little cracks radiating outward from it. We called Amana, who sent a repairman to assess the issue. Subsequently, Amana shipped us a small tube of touch-up paint. This paint is a different colour than the ovens interior finish (black vs dark blue), stinks horribly for several days after application, and does not fill the hole even after three applications. A further call to Amana has yielded only the statement that there is nothing more they will do.By the way, the repair technician who came told us that its quite common for this kind of flaw to occur. Be advised, your nice looking appliance may start looking ugly soon after purchase, and youll be on your own! I have advised the appliance people at the local Home Depot to provide a warning to anyone wishing to buy an Amana, Whirlpool, Maytag or JennAir appliance.

I bought a new Amana washer in Feb 2014 at ABC warehouse. I had call the service tech out to my house 3 times. The last time I call bbb. ABC replace it with another Amana - I receive that one in 10/14. On 12/7/14 the machine stop washing.

This is our second Amana microwave. We have owned it for 20 plus years had it for 20 years & works great. Would recommend it and buy another anytime. Thats enough for me, I give it all fives or tens, terrific!