I cant stress enough how disappointed and upset I am, not only with the brand new refrigerator (model A9RXNMSWS01) breaking after 16 months, but nonsense communication, attitude, and difficulties Amana customer service just displayed! Warning: Do not purchase the top freezer, 2-door, stainless steel Amana refrigerator. The compressor will die soon after 12 months. The contracted repair person mentioned this is not uncommon with this brand. So, after spending $866 on this junk, we had to shell out another $300 in repair costs.Then the repair failed to work! Two Amana compressors defective! No, we did not have the extended warranty but how often does a fridge die? Not after 1.4 years! Amana CS was awful, combative and couldnt communicate a clear sentence. These are lemons!

I just purchased an Amana washer this February and already its stop working. I havent even got to use it much. It has been down since May 26, 2016 and counting. DONT BUY AMANA! You hear me. Their product is junk.

Amana Gas Range AGR5630BDS - We purchased this range from Home Depot and took delivery in Dec 2014. In October 2016 the oven began to shut down after about 30 minutes cooking time and an F2 code showed in the display. Weve had the service tech here 3 times. An oven temp sensor was replaced but the problem was not solved. We then replaced the top ECR module and still the problem exists. Now however when the oven shuts down there is a spewing of natural gas and we have to manually shut the oven off and throw open a window. We are stuck with a stove that wont work and is unsafe, and we are out of about $300 over the price of the stove. We cannot sell it and are hard pressed to afford a new stove. We called Amana and they had a so what attitude. I know that we will never buy any Amana/Whirlpool product again.

Purchase the dryer two years ago. It wont spin. I called Amana and I needed to purchase an extended warranty for $300 to have the dryer fixed. Or Im on my own with getting the dryer repaired. I will never purchase another Amana product.

The fridge has a bottom freezer, 25 cu. ft. of capacity and fits in the opening. We have owned it for 14 year. The one we had before was an Amana 21 cu. ft. which we owned for 18 years but we had to leave at our other house. Neither one has ever had any problems.

I purchased a Amana refrigerator stainless steel on December 14/2015. Two weeks after use stopped to work. I called to Flamingo repairs as recommended by the factory. They ask two weeks to come and see. When the technician came he said the compressor is death and we have to wait two more weeks to arrival of the new compressor. Ok fixed. But two more weeks later stopped again. I called again the Flamingo repair and they did the same procedure. After a lot of stress because many food lost they finally fixed. But two weeks later stopped again. So far Im waiting the technician to come again and fix it. Im very unhappy. I realize that I bought a garbage, waste of money. Each time that stop about Us 200,00 in a garbage. A lot of stress. Three months and just 4 weeks with refrigerator. Please do not buy Amana!

I bought a washer/dryer set. I started to wash a small load of cloths and the drum was banging around. Ok... so I thought the clothes were off center and NOPE they were not! The drum has a lot of play and IS THE WORSE WASHER EVER!!!

This has to be the worst washer I ever bought. There is no way you can stop a cycle. When you do all the water pumps out. The washing is awful too. If anyone is considering buying an Amana washer DONT! I wish I would of bought a Kenmore. My last Kenmore lasted 16 years. I will be contacting the company to see it they will take it back. Ive only had it for 2 weeks and already my blood pressure is up.

Durable. Reliable. Gas with ignition burners. Purchased 1997 and still working. Has oven cleaning function which makes for easy cleaning. Amana is reasonable priced lower than many other ranges.

I am having Amana gas oven serviced for the second time in a little over 2 years since purchase. The first time the ignitor had to be replaced. I am having the same issue but have to pay $200 to repair because first ignitor was replaced over a year ago. Do not buy this garbage appliance!!!

Ice maker has had to be repaired twice. Now we just dont use it. Food keeps falling down behind shelves in the gap behind the shelves. Door does not stay open wide enough.

After just six years, the Amana refrigerator metal shelf supports have totally rusted. When I contacted Amana, they said that they would not cover it under warranty. It will cost over $160 to get new ones. This is not a quality product and Amana is certainly not a company that stands behind its products. Compared to the issues I see other people are having, I guess I am lucky. No more Amana refrigerators in my future. (The attached photo is upside but youll get the idea.)

My dryer of 7 years broke down so I purchased another from a different store different brand (new). The purchased was made the end of October. This dryer was terrible at drying my clothes. It took forever for one load to dry. Finally it started taking more time. Finally it went out. It had a warranty but couldnt get the company the warranty was with to fix it so the furniture store I made the purchase with sent me a new one and this new dryer isnt any good either. I WOULD NOT RECOMMEND THIS BRAND TO ANYONE AT ALL... PLEASE SAVE YOUR MONEY AND TIME. PURCHASE A DIFFERENT BRAND..

An Amana furnace and air conditioner were purchased in Dec 2013 after my 21 year old furnace died. The Amana furnace first broke down and stopped cycling Feb 2014. The air conditioner first broke down and blew warm air in June 2015. Since the first breakdowns the air conditioner broke again in June 2015, it was making a leaking sound. Air conditioner broke again in June 2016, blowing warm air. Furnace broke twice Jan 2017, no heat. Air conditioner broke again May 2017, blowing warm air. Furnace broke again Jan 2018. And lastly, the air conditioner broke again July 2019 and I am currently waiting for a new evaporator coil. Evaporator coils are not covered under warranty so nearly $800 out of pocket. Wish I had more time in Dec 2013 to research furnace and air conditioners but when it is 20 below zero outside all I wanted at the time was heat!

My elderly parents purchased a new clothes washer in January and now in May it has flooded their laundry room. Because it is under warranty their plumber said they had to call manufacturer. Amana said it would be 4 days before they could get anyone out and it is still leaking water and my mom uses a walker. Ive called emailed and have been on hold for more than 1/2 hour - no one cares.

I bought a new range for my daughter. We received the order, the range was working fine for about 2 days. All of a sudden the only thing that worked was when you turned the knob to high the display showed (as that had stop working as well). The element and the oven would not work and the display shut off if you moved the knob off of the High position.I called Amana and they were closed, I called Best Buy where I bought it and they sent out a replacement. Problem 1 - the replacement took 4 days due to a pandemic going on in our country, so we were not able to cook anything for 4 days! Problem 2 - the day we received the replacement, as soon as we plugged it in, it was doing the exact same thing as the last troubled machine! I call Amana, the COMPUTER guy walked through troubleshooting steps that I had already done, and then says I will send a tech out to you. Problem 3 - Said tech cannot come for 3 days! Problem 4 - my daughter and I live in 2 different states so what did Amana do? Send the tech to my house! Problem 5 - I call Amana, they apologize but tell me there are NO techs in my area to come out not even at a later date because of the pandemic.... SO WHAT exactly do they do to fix this.... Problem 6 - NOTHING besides apologize!I found out for this model there are several defects! I called Best Buy to get a replacement but DIFFERENT brand and am told by the rep I spoke to she has gotten nothing but calls about this exact model and it has defects! Long Story short... In a middle of a crisis... do not ever go with AMANA! You will be left to die of starvation as you cannot cook a single thing (we do not do microwave things, nor do we have room now in the freezer for said items as it is filled with meat to COOK)!

Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not drain but is full of water. They want me to sit at home on a Thursday (NEXT WEEK), today is Monday, until a repairman shows up. No idea when. Just wants me to wait. Informed them I will have the washer, water supply and a cord to plug into outside because they arent entering my house. I am an independent driver for people needing rides to Dr, Grocery and so on. I did inform them I could wait but a $20.00 an hour fee will be charged. Ill let you know what happens if I can.

My refrigerator was just 11 months old when it started falling apart. All the plastic pieces, shelves, meat bin, crisper drawer, cheese drawer, door shelves, etc., began cracking, splitting and falling. I complained to Amanda and was told all these pieces are cosmetic, and didnt affect the operation of the refrigerator. After several complaints and letters, I was sent, as a 1 time courtesy, one shelf, and one drawer which also promptly broke. Tonight the door bin fell off taking another bin with it. A jar of pickles landed on my toe, and a bottle of hot sauce broke, and a cherry soda exploded. I would say that affects the function of the product. I also have a Whirlpool (same company) microwave and the plastic door cracked and split all over. Again, I was told it was just cosmetic. Never have I had such poor quality in a product that cost so much!

Brand new oven/range had one burner that didnt work. Called for a service call that was supposed to be sent out today and got a call an hour before they were supposed to arrive saying there was an error in the way the zip code was put in and that they dont actually service the area where Im located. Now Im trying to reschedule yet another service call.

My experience was great. I love my appliance and I had to get a new and it was the perfect price. My stove went out right before my sister baby shower and we were worried as to how we were going to cook. Went to Badcock furniture and they bought it the day before the shower.

I have had several gas stoves, ovens and this one seems to work perfect for me it doesnt have a bunch of bells and whistles its a plain Jane and I love it. If youre wanting something to cook with that evenly Cooks this is what you would want to buy Amanda is a good Appliance Ive had whirlpools, Frigidaire, GE, LG, Samsung but this is really good for just plain cooking.

Our 7 year old Amana Bottom mount fridge started making the sound of death-- the start overload /relay clicking every 3 minutes and the compressor not running. I tried replacing the start overload/relay just in case that would fix it. It did for a week and now the fridge is dead. Testing the compressor leads shows the compressor is dead. Replacement cost of a compressor here is $500 parts plus $350 labor. I am told by service technicians that the compressors in not just Amana but most all current energy efficient fridges are conking out on average between year 7 and 10. So those of you wanting to save money and save the planet should rethink scrapping your older fridge to be green and save energy because you are going to end up paying less in electricity costs but lots more in financing costs on $1,000 fridges that last 7-10 years. Plus you will be filling up the pockets of appliance salespeople with your money while filling up the scrap yards with all those dead but energy efficient fridges. Maybe they can recycle the metal into toys to sell offshore?I saved an estimated $50 a year in electricity by using a new energy efficient fridge. I paid $1,000 in 2004 buying the first fridge and now 7 years later, I pay another $1,000 for fridge #2. Repeat as required every 7 to 10 years. Fortunately, I was home when the fridge conked out so I could move, beginning to thaw, frozen food to my 1960 vintage chest freezer which continues to hum along. Just think what fun it would have been if the fridge conked out while I was away on a 2 week holiday? Conclusion, bend over and take it as no current manufacturer makes a fridge that lasts like the old ones did.

I hate all the bells & whistles of high-priced washers & dryers....they usually don't really do much but cause headaches. We opted for this fairly basic dryer & it works perfectly so far! It has a bit more room in it than our last one so the clothes come out virtually wrinkle-free! I would recommend it highly....unless you just NEED to spend more $$

My daughter purchased a washer in August 2015. Two months later in October 2015 the lid locked and could not be opened. She called Amana for service. It took 2 weeks for someone to come to her house and look at it. He ordered parts, 2 weeks later he put the parts in. Still didnt work. Without all the details, it is three months later and six visits from the repair men and the washer is still not fixed. Now they are saying the repairman is only in her area twice a week and only in the mornings. She works mornings and is available afternoons. This very poor service and product that Amana is providing. This washer should have been replaced with a new one by now. NEVER again will our family purchase an Amana product.

Ice maker on Amana ADT 2105 BW refrigerator/freezer. Ice maker no longer available and NO substitute available. Contacting the company...same thing. So Amana is telling me, Tough luck, sucker.

The interior paint is peeling off in big flakes now. Before they were small, but a large part of the paint on the bottom of the oven is gone. I have contacted Maytag Corp. and was told to call a service person. From what I have seen online, this is an inherent problem with this product and the company should issue a recall and make an effort to fix it at no expense to the owner. The microwave still operates perfectly, but the fear of fire or paint in food prevents me from using it.

Great price-for-product ratio. Very simple to operate dryer. Simple, fast, SAFE, delivery and set up. Installation was no more than a few minutes and they wore masks. Two guys carried it in then only 1 of them stayed to install; he was out of here in 10 minutes. Both were polite/friendly and great advice was given for remaining space availability of future washer installation. They called me :30 mins out from delivery and were on time. No fuss, no worries, great service! Thank you

Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom freezer refrigerator, model#ABB2227DES, serial#10253964EP at Sears approximately 6 years ago. We have had numerous issues with the refrigerator starting just after the 12-month warranty ran out. At one point, I paid $300 for an extended warranty. I had to have more repairs on it and was told by several technicians that the compressor would be going and it won’t be worth paying for the repair (roughly 50% of the $1300 that we paid for the fridge). At this point, including the purchase and repairs of the refrigerator, we are over the $2000 mark. Again, the fridge just died and we have been told that the compressor is gone and it would not be worth it to fix unless Whirlpool agrees to pay the repairs. I would like Whirlpool to pay for the repairs of this refrigerator or provide a comparable refrigerator, or I will contact my own attorney in regard to this.

Washer machine take a long time to wash. Dont know if it rinses cause its always in wash. Have never had a problem with any other brand but this one has been the first washer that I hate. I want my money back.

After moving in to a new home and seeing a brand new stove installed, I was excited to get cooking. I noticed that the stove grates were bent from the middle (the grates are long and the front burner and back burner are connected on the same grate). I didnt think this would be an issue because maybe the pans/pots I use would be heavy enough to compress the grates down. I was wrong to think that and the pots/pans will slide when put on the grates because of how they are angled. I have spilled a full pan of oil (luckily not heated to a dangerous temp yet) when the pan was placed squarely in the middle of the burner and it just slid forward and off the stove top.Amana was called to try and get replacements for the brand new appliance but they told us that the bend in the grates is on purpose and they will not be fixing the danger their appliance puts us in. I now can only use the back burners (one of which is very small) or I run the risk of hurting myself with hot falling pots and pans. They are confident this is normal and are fine with the dangers. Do not buy from Amana as they will sell you a dangerous product.

This stove is really easy to use and clean. It is not like the old style where you have to lift the top to clean underneath. The oven is very easy to clean also. The burners are easy lighting and also the oven is too.

Slide in oven model ACS3350AS - The display turns off when baking. I saw hundreds of exactly the same complaint. The hinges were replaced without success. I contacted Amana, but they deny that this is a problem and claim that no one contacted them. I have no clue what to do anymore and plan to purchase another oven definitely not Amana. This company has the worst customer service and products.

Amana Washer NTW4600YQ1 (2013 Model) - This washer only last 2 years after normal usage. Gear assembly broke down. I dont want to take a risk replacing the parts cause other parts might break. I will not buy Amana washer or their products. Not a reliable brand.

Bought Amana more than 18 yrs ago; moved once, never any problem. It is a huge model, bottom freezer. Brand no longer top tier but a better comparison to todays pricy, less dependable choices. Worth checking out.

???? Amana Whirlpool Whirlpool Customer Care Center. The whole 4 MONTH experience to have our fridge replaced has been a joke. We have had 4 service technicians come out in order to decide we need the whole refrigerator replaced. Then it couldnt be shipped out for a whole month. Now it was supposed to be delivered today June 5th 2020 between 1:30-5:30pm. Only to be told that J.B. Hunt Transport Services, Inc. Couldnt deliver it when they scheduled to because the driver ran out of hours, not blaming the driver. I blame the company for putting too many on the load so it couldnt be delivered on a 3 day ahead scheduled appointment.It absolutely should not take 4 freaking months to get a refrigerator much less during COVID-19 putting my family in more Danger to have to go to the store more for our needs for a family of 6. Not to mention both my husband and daugthers medications have to be kept cold. THIS HAS ABSOLUTELY BEEN THE WORST EXPERIENCE WE HAVE EVER HAD WITH A WARRANTY ISSUE. I personally expected better from every company list because we have had issues with each department leading up to not have a working refrigerator for 4 months.. Only buy these products if you expect to never have to deal with horrible customer service and overall horrible experience. #whirlpoolsucks #whirlpoolcustomerservicesucks #amanasucks #fedup #Corona_Virus #medicalneeds

In July or 2015 I purchased a side by side ref from a small dealership. The ref was delivered 1st part of Aug. Called dealer a few days later stating ref was not working properly - wasnt making enough ice and cubes were small. Dealer came out and adjusted ice maker. Called back few days later requesting my money back. Still having issues with ice maker and ref was sweating and dripping moisture on panel between ref and freezer. He came out again said a cardboard panel had to be replaced in back of ref. Also stated getting my money back was not an option as he was not going to be stuck with a used ref.When he returned with cardboard panel he found out that they had sent wrong replacement part. After that he would no longer come out and refused to take my calls. So I began calling Amana direct. I first asked for my money back since the ref was less than 30 days old when I started having trouble. I was told that my warranty only covered repair or replacement. They arranged for a repairman to come out.In Sept. the ref was deemed unrepairable and a replacement was ordered and arrived Oct. 8. Within a week or so I was again calling Amana. This ref was not cooling properly. Ice was forming on inside wall of freezer and ref compartment was too warm. To keep this from going on forever let me say 2 repair companies and at least 8 repair trips later this 4 month old ref is still not working. One person from Amana suggested that I just keep my food in another ref. All the other representatives sympathized with me and called to schedule a repair appt. All I can say is that this ref is poorly designed and Amana Makes JUNK. I will never buy another Amana product and I am sorry I paid cash for this one.

The Amana is good sized, refrigerator on top, freezer on bottom. Shelves have good sizing, everything fits well. It is easy to clean. It is not overly loaded, so it runs pretty well. The compartments are comfortably sized and the drawers are easy to take out to clean.

In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked great then suddenly no heat. On 11/3/20 I researched the parts we would need to fix this issue. We found, through research, that we would need either a new solenoid or a new thermal fuse and new thermostat. We decided to replace all 3 rather than choose wrongly and have to wait for the correct part.On 11/3 I contacted Amana support via the email provided on their website because their website did not list our particular model of dryer in order to determine part #s. On 11/11 they responded asking for my address, phone number, serial #, date of purchase, etc. On that same day I responded and said, No just give me the parts #s so we can move on with our lives. Finally on 11/21, they responded with a link to parts #s. The problem was we already replaced the dryer. We understand fully that Covid is causing delays everywhere in responses to emails but 18 DAYS??? This was utterly ridiculous. We will not be buying any further Amana products to ensure we will not have to deal with this customer service department again.

My fridge is seven and a half years old. It is an SS Amana side-by-side. About three years ago, so it was five years old at the time, the fridge stopped cooling. And when the repair man came, out the freezer coils were all frosted up. At this time, he replaced the defrost timer but said he did not feel comfortable that that was it. That was in June. In November, it happened again. We replaced it yet again. Well, it now happened at least every three to four months. Sometimes we can reset the timer and it will work for a while again. I have read all the reviews and they are so numerous I cannot even read them all. Obviously, something with this product is extremely faulty. I have asked them to come out and get to the root cause of the problem, and they insist on charging me just for the service call. Thats not to mention the part cost. I really wish I could afford a new fridge because this one is a real pain in the neck. I’m so frustrated. I will never ever buy an Amana product again.

I purchased an Amana Side by Side (24.9 cubic inch) in March 2017... In Dec., I noticed 2 visible cracks on both sides of the shut where ice falls to be dispensed from the freezer to outside. Also the cheap plastic on shelves & drawers has cracked. My husband & I are both in our 60s & are not rough on our appliances. The refrigerator gets opened maybe 4 times a day. A repairman came out to look & stated we were under warranty, however WHIRLPOOL refuses to fix the inside of freezer door... said its cosmetic. NO, ITS NOT. Even the repairman said it was defective from the factory & will continue to only get worse. WILL NEVER PURCHASE ANOTHER THING FROM THEM.

I bought my Amana bottom freezer refrigerator (Model # ABB 1924 WEWO) in August of 2010 for over $1100. By July 2012, it was leaking from the freezer. A thick layer of ice had collected under the freezer baskets and periodically defrosted and leaked. The Amana complaint department merely said that the refrigerator was out of warranty and offered to sell me a warranty for several hundred dollars. I refused the warranty and called a repairman who cost me $114. He said that the problem was a factory defect. The workers at the factory had plugged up the drain with a type of grommet called a duck bill. This kept the water from draining and caused the freezing. Clearly this was a factory defect, the result of incompetent workmanship and careless quality control. Of course, quality and Amana have become a contradiction in terms. I will never buy an Amana product, and I warn every other consumer to beware of Amana. In my experience, at the very least, this product is defective, and the company refuses to accept responsibility for the inferiority of its products.

We purchased an Amana slide in range model ACSE350AS and as temp approached 350, it turned off. Despite numerous complaints from many consumers, Amana refuses to stand by its products.

My washer has given me multiple problems within the first year! It always gets stuck on rinse, which raises my water bill. I have four children and one week before school, my washer stopped working. The technician was supposed to come between one to five. I got home and one of my neighbor said the tech was here at 12:00. He didnt even come back. They were supposed to then come the next day - no show, no call! They have given me nothing but rudeness. Do not buy from this company.

I purchased an Amana Washer and Dryer 4 months ago and just now moving into my house. I connected it it worked well on first wash. Now it wont spin, drain, had to unplug because it stopped in middle of wash. The sensor lights wont come on just to have a washer full of wet clothes. We tried to turn on now washer wont work. We wasted 800.00 on this set just to have to go somewhere else and purchase another set. This is ridiculous and upsetting. I am going public with our local news station for selling this mess. It was purchased at Handy TV Appliance in Centerpoint Al ( Birmingham).

My washer has pre-set programmed settings for the water level! My clothes barely get wet and the washer stops adding water and starts washing! I bought the washer approximately 4 years ago! It is almost useless! I have to add water by hand and I wash certain items twice! My washer leaks periodically as well. Had repairman come and he told me I had to tell him where it was leaking from to be FIXED. So we couldnt get it to leak while he was here so it was never fixed and still leaks! He also said there is no way to change the pre-set water levels! Thank God my washer is in the garage or my house would have been flooded dozens of times! Jax, Fl D.

I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several months, it was making funny noises. Several repair technicians and hundreds of dollars later, all I was told was that those were normal sounds. They kept getting worse until the other day when the freezer and fridge no longer work. This was the worst purchase Ive ever made, and will never buy another Amana or Maytag product. Buyers beware! Now, as I look online, I see all these brands are owned by Whirlpool, along with many others. The company is running a damn monopoly and should be busted up. Whatever happened to competition? America loses when competition is stifled.

Bought a French door freezer on the bottom Amana fridge three years ago. Today, there is a repairman here costing me $300 to repair a faulty computer unit. It wont defrost so it froze the line where the cold air goes from the freezer to the fridge. The freezer is all ice crystals, the fridge is warm. All our food and frozen food is garbage. Weve only had it for three years. Our last GE fridge lasted for 30 years without a repair.

I bought a house last year that came with new a new Amana washing machine and new Amana dryer (matching set). They are both junk, this is the worst brand you can buy. The washing machine is the worst, my clothes come out dirtier than they were before running the wash. The technology also does not allow you to start running the water before putting the clothes in, which is a design issue and it may contribute to the reason the clothes do not get clean. The other problem, which is huge, it puts holes in new clothes and linens, without fail. All of my stuff is coming out with holes. I am going to put negative reviews out everywhere I can to warn people not to buy these junky products.

This was a counter depth side by side refrigerator and had lots of room, water and ice in the door. Glass adjustable shelves with lots of built in special compartments too. During the 23 years I had it the only thing I had to do was change out the ice maker tray. Very well made. It is still working today in someone elses kitchen.

I get the best price i love my dryer... This is my first time i buy in this store i love it.

I purchased this Amana washer in March 23, 2015. In February 27, 2016, this problem occurred: I turn on the washer, but as soon as the wash fill ups with water, it does not move to wash and it does not lock to start the wash cycle. The water drains and then I have to start the wash all over again. So I thought it was the lid switch, and my solution was to push down on the lid hard enough until I heard a click sound. This worked for several months. Another problem occurred on August 12, 2016: my load would complete the cycle, but when I open the lid, I clearly see that the clothes are soaked so this means that during the drain/spin cycle, the speed was too slow to fully squeeze out all of the water from the clothes. So my next solution was to start the drain/spin cycle only, but again. With all these problems that keep coming up, we decided to use our warranty, so we called in to have the washer repaired.We called HHGregg to repair the washer, and we gave all the detailed information as to the problems and the possible fixes to it. Their representatives solution was to replace the washer because they deemed the necessary repairs to the washer as costing more than the value of the washer. Well, we were shocked, because this washer is only 18 months old, so how could its value decrease so quickly in under 2 years? I researched and found that the drain/spin and lid switch is a very common problem with Amana washers. So we understood that we got what we paid for. So back to the washer replacement with HHGregg. They shipped us a new washer for around the same price of our old purchase.Again, we purchased the first washer in March (we got a St. Patricks Day Sale Price), and now were getting this new washer that is smaller and still is an Amana. HHGregg refuses to repair it, they would rather give us a washer that is smaller in capacity and would most likely last for a year but no more than 2 yrs. In a nutshell, we were screwed over by HHGregg, because they saved on repair costs, and gave us a washer of lesser value than what we originally started with. Oh ya, we had to pay on taxes, obviously, so they profited from that too. AMANA WASHERS ARE TERRIBLE!!! Save your money and purchase a more reliable washer!!!

I guess I would say it is a high 5 but it is June and I have not used the heat portion of the system yet. The AC works great so far and sounds efficient. The calling mechanism is instant.

Bought a new Amana washer/dryer in November 2018. Used it for 2 months and it quit working. Faulty motor had to be replaced. Very poor quality. We woulddefinitely never purchase another Amana product.

These HE washers do not work to clean your clothes. They are a joke. They are seriously horrible and do not clean your clothes at all...no matter what detergent you use, amount of water, cycle, limit the clothing items you put in, etc. They all stink and come out dirty. Do not waste your money on one of these...you will regret it.

Bought this on 5/1/2018, was delivered 5/8/2018. Called service because of how wet things were and dishwasher walls were extremely wet. First repairman said there was nothing wrong. Called the company and they sent a different repairman who found that it needed a new control panel, that the heater was not coming on. That was replaced on 5/24/2018 and I am still having issues with wet dishes and very wet walls when the cycle is done. I have had other dishwashers and none of them were wet when done. I think I got a lemon and have been trying to get the company to give me a replacement, even if I have to spend a bit more money. I am disgusted with the performance of this Amana product and would never recommend it to anyone.Updated on 06/15/2018: So disgusted with my new Amana dishwasher. After calling and having repairmen out 4 times I was told nothing more can be done. The is fact that my dishes and silverware have to hand dried after the cycle is done and the interior of the dishwasher is very wet. The last repairman told me its because of the thin plastic that is used and the heat is not as high is the problem. He said that after it is used for a while the walls will become seasoned. What a bunch of crap. My old dishwasher had a plastic interior and I never had to dry anything. I am so sorry I bought this dishwasher. I will never recommend Amana to anyone. I would like to dump this piece of junk on your doorstep. I have sent other emails on my problem to which I never got a response. Ignore me and I still will not go away.

The washer has a very large capacity and is pretty basic, but does the job. I don't need all the options. It fill based on sensing the size of the load so I don't have to guess. It has basic look, but so far has performed very well. I like that it is American made.

Bought all new, Amana stainless steel appliances oven is 100 degrees less than what you set it on and the dishwasher will not even wash the dishwashing soap off the dishes. I have tried powered, liquid, tablet, it leaves all brands and types all over the dishes. I have had these appliances for 3 months now and I hate them. Dont waste your money! P.s dont even get me started on the cook top.

Warning do not accept delivery of stove if when its plugged it says F1E1. It means the stove control panel is broken and oven will not work! An Amana electric stove was ordered online via Home Depot. Delivery time a week. A week passed no stove. Phone call made told they were out of stock and would be in a few weeks. Got a call after a few weeks, delivery would be in the next 2 hours. 4 hours later calls made and no stove would be delivered on next day in a 4 hour open window. Stove arrived, mover said See it works and turned on top burner, was in a hurry and disappeared. Finally a stove top & oven. Went to grocery store did the big shop roasts, baking goods, quiche supplies etc. Got home prepared food for oven. Started preheat and nothing seemed to click or change. Thought it might be user error entering in temp, bake, time etc in wrong order. Called Amana they are not open Sat and Sun. Called Home Depot not helpful since store did not sell it to me, was bought online. Provided a Maytag number called that. Rep wanted model number it was on the stove. It was not on the directions. I read off what was on the stove front and saw no model. Tried oven door, no, no model number. Finally she asked a colleague and said Look in the pull out drawer. No not there but I noticed a thin metal stamped striped hidden by the drawer. Down on my knees, head upside down tried to read print. Too tiny. Gave her model number based on Home Depot photo but then she needed a serial number, on the thin strip. Could not read it. I asked her as I had asked Home Depot what the code meant and had I entered in bake the wrong way and why did it say F1E1. Finally she said I needed a technician since that meant the control panel was broken but without a serial number nothing could be done. That was on a Sat. Tue someone stopped by and was able to write the number down using a flashlight. Called back in and next appointment if keep by Amana will be in a week.Summary a basic stove, no special adaptions, was ordered and it will be between 4-6 weeks before it might be useful. Food had to be thrown out, other items quality diminished by freezing. Why a new stove is delivered with a non working control panel is unacceptable. No remuneration was offered by Amana nor Home Depot for inability to cook, time wasted for delivery and now technician. If your product is not available and does not work you should not be advertising it.

French doors are great. The cover over the meat keeper broke and can’t be repaired or replaced. Freezer is nice, but I struggle to find anything in it, however the two sliding drawers are nice. Great ice maker, keeps up easily.

Warning. This fridge stopped working after 2.5 years with no warranty after 1 year and thrown out. Before this past weekend, I would have rated this appliance high. We bought this fridge for my mother-in-law who is in her mid 90s. It was the perfect size and worked well without any issues whatsoever....until it just stopped working without notice of any kind suggesting there was a problem. We called for warranty and was directed to Whirlpool for service. Apparently model # ART318FFDW wears numerous different brands including Amana, Maytag, Kenmore, IKEA and more. They advised the appliance only came with a 1-year warranty. So we called an independent service guy to service it only to be told that this is a common problem with this model and it would cost over $700 to repair it (they retail in Canada between $7-800 new), advising it was not worth repairing because there was a risk of it occurring again.He provided a report (see photo for screen shot) and suggested we call the manufacturer back as they will be aware of this problem and there may even be a recall. We did just that and they denied any knowledge of problems with this model and there were no recalls issued. And because we did not buy the additional warranty, there was no recourse. I could appreciate having to pay to fix our fridge, since there was no additional warranty, but I was certainly not expecting a 2.5 year old fridge to be unfixable. That the parts would cost as much as replacing the fridge is unacceptable.To make matters worse, Whirlpool offered us an apology with a loyalty REBATE of 15% if we purchased a replacement of any model within the Whirlpool brands, even off a discounted price. Though we were not going to purchase the same model, we thought this was at least some form of recourse and reluctantly purchased another fridge. When I filed for the claim with the code they emailed me, the code was rejected saying Code was already redeemed. I had just got the code a day earlier as this was an emergency replacement purchase, and the code was not working. I reached out to Whirlpool by replying to their email which was a no response email address. I then sent a message through their contact form and many days later still no response. If I dont receive one by the end of the week Im going through the pain of returning it and replacing it with a different brand.Long story short, I dont recommend this model nor do I recommend the Whirlpool brand because of the poor response to a lemon of a purchase.

Was purchasing my first washer & dryer and, quite frankly, looking for best value I could find. Bought Amana washer and dryer and while I dont do tons of laundry, they have both been great. Especially like that the washer has sensing to determine optimal water level. Only thing Im not crazy about, and this is nit-picking, there is no buzzer to indicate that a load is done.

This is the worst washing machine I have ever owned. We bought it in May of 2014 and to my dismay found that it did not fill on the rinse cycle. My clothes always had soap residue left on them. I read the manuals carefully and it did indicate that when manually adding softener, to let the rinse tub fill. It never did. We called the repairman who re-calibrated it, so supposedly it would work properly. He no sooner left when the red lock lid button started blinking. It was off-cycle again. It still does not fill. I have to go to another rinse drain cycle to rinse my clothes. My advice to anyone...DO NOT BUY AN AMANA WASHER, THEY ARE JUNK!!!

I thought Id done adequate research through Consumer Reports, etc. My Amana French door refrigerator model # AFD2535FES worked fine for the first year. Then, the food compartment wasnt as cold as it should be and food began to spoil, although the food in the freezer drawer was rock solid and snow started forming on the inside. Id purchased an extended warranty, so I thought having it repaired would be a non-issue. The repairman said it was due to too much food in the freezer, so air couldnt circulate into the food compartment. He said to defrost the freezer, which I did. It seemed to work OK for two weeks and the same thing happened again--all the food spoiled again, even with minimal food in the freezer. The second repairman came out, this time he said it needed a new heating element. I waited another week for the part to arrive (more time off work) and then he returned and replaced it. Two weeks later, the same problem happened. Spoiled food again, and time off work. I am expecting the repairman later today.This fancy stainless steel behemoth is a lemon and needs to be recalled. The temp inside is 65F and makes storing food impossible. It has been a huge expense and a great inconvenience. I will never buy another Amana appliance and I will advise everyone I know to boycott their products.

We have had our washer and dryer for 3 years and they have never been any good. My washer timer stopped working so we are having to sit and listen out for the machine to complete or it will continue to repeat the cycles all over again if we dont stop it ourselves. The washing machine also knocks so loudly that even the dogs next door begin to bark. Our dryer timer has also stopped working causing the heating element to not blow heat.

Machine is a disappointment. It does not fill all the way up with water. You must put on deep wash just to do a medium load. Also, you cannot open it to fix it when during the spin cycle it gets off balance. You must turn the machine off and start over again.

Just purchased an Amana HVAC system...AC/Heater/Coil. Very satisfied with system and Professional installation by Dibiase Heating and Cooling company. Looking forward to Many years of efficient, reliable and quiet operation.

I purchased an Amana refrigerator 3 years ago and so soon the compressor went out. I had a 4-year warrant from Home Depot. Some guy, he was not with Home Depot but from an appliance repair store, they hired came out and he was very rude. I would ask him a question about the freon and he would shrug his shoulders. I think this was because he is white and Im Spanish. Lately, since the apartments next door have been empty for a year, roaches have come to my home from there. Because I keep up on roach control, we did not have them before. He found two roaches on the floor and put down we were infested, which we are not. Now Home Depot says they will not fix it. But another repair person says that’s absurd. Even if you have them roaches, they can not get in the compressor.I blame Amana for making cheap refrigerators. Did you know they put cardboard to cover the back of the refrigerator? And I blame Home Depot for not delivering what they agreed. We are going to have to put another tent over our house to get rid of the roaches.

When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.

We bought an Amana washer and dryer set 3 years ago, the washer wont advance to rinse/spin and sometimes wont unlock unless the unit is unplugged. The dryer is also failing, before the washer started having issues the dryer stopped working efficiently and has to be run for 120 minutes to get clothes dry. Im dissatisfied and disappointed!

I bought this refrigerator 35 years ago and it has been reliable and hasnt given me any problems to date... The ice cubes still come out (crush or whole). It has a huge freezer capacity. The only thing needing changed is the water filter.

It is an electric 4 burner glass or ceramic top model with a range. One of the burners has 2 settings to match the size of the pan or pot being used. The control settings can be confusing on both the stove top or the oven.

Amana microwave brand new lasted 17 months. Cheaper to replace than have it fixed - labor and parts service call. Amana dishwasher brand new had it four years. First issue was the clasp on door. When you close it it broke. Second issue water did not drain out and no power. Fuse need to be replaced plus the mother board needed to be replaced. Labor parts and service call cheaper to replace. Last appliance gas oven. When you turned oven on to preheat it would never reach the desired temp. I would turn oven off and turn it back on and temp. would be what I had set it at. The.problem was the.panel at the top of oven where the clock and temp settings are that needed to be replaced. Same thing with parts, labor and service call. I feel like the quality of the.product was poor. When we bought our home in March 2011 the home had been remodeled and the appliances were new and still had the tape on them. We have had to replace all the appliances and the new appliances are not Amana. Thank you.

In 2002 bought Amana Distinctions top load washer and electric dryer. They worked great for 11 years with zero problems. The dryer still works. The washer died because when I started hearing a strange noise a couple of weeks ago, I didnt do anything about it and kept using the machine. Then during a load it started smoking. Turned out a bearing or gear or something went bad and the belt got out of alignment and running like this killed the transmission. I really wish I had called the repair person when I first heard the noise because the repair is too expensive to justify. I have really loved the no frills controls, stainless steel wash tub, and extra-large capacity. So disappointed. :(

Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.

One they do not stand behind their products. I have been delivered an Amana washer that the sensing device does not work in it. Did not even agitate to wash the clothes and it is actually had to be turned off and turn back on to get the water out to get my clothes out. I called the company and they do not stand behind their products at all and they dont care that it will be another 4 weeks before I get another washer and I certainly will never want another Amana washer.

Amana Front Loading Washing machine Model NFW7200TW suddenly stopped filling. Received an error code of tE indicating an issue with the Thermistor. Began checking wiring and discovered several severed wires at the control panel. Contacted Amana Customer Service and was advised that they would send someone out but because the FL was no longer under warranty, I would be responsible for costs. I advised Amana rep that I was more concerned with a potential fire hazard and that was putting them on notice of the issue. The Rep basically said that they had no reports like this and that there were no recalls and nothing they would do. So anyone with this washing machine, beware!

Amana dryer, less than 2 years old, doesnt heat anymore. About a $300 repair for a $600 product. Do you remember your parents replacing appliances as often as we have to? I dont. Garbage in and here is your garbage out Amana/Whirlpool. At first when I called, I was told they dont even make the model even after I repeated several times off their own sticker. Then all of a sudden, they do make it once I mentioned that Home Depot may be selling knockoffs of their products. All of a sudden, oh yes, here it is. What a joke. They keep telling me that they are all consumers too and understand my frustration. They arent willing to do anything about it though. I guess I am expected to feel good about their products because they understand.

I purchased an Amana washer model NFW7200TW in 02/2010. I had to have a repair technician come out on November of the same year - the water was not draining and the pump was not working. Now, it’s the same issue. Of course, Amana offered to sell me an extended one-year warranty for $300.00 (a little less than 1/2 the cost of the machine) since my warranty was for one year, even though it was the same issue. Ive also read where others have had the same issue. I will not deal with this company again.

Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 months after the 1 year warranty expired. Imagine that. Glad I bought the extended warranty through Home Depot! LoL since April 2017 my fridge has quit working 5 times and totally defrosted and ruined 5 fridge full of food. Freds Appliance has been out 5 times to try to fix it and cant. It seems to break down every 3 weeks or so. Then after 2-3 days of clicking and buzzing it starts cooling again. Well the quickest they can get out is 4 days and by then its up and running and the tech says well I pushed a few buttons and cant find anything wrong. Amana/Whirlpool has washed their hands of it because of the extended warranty I bought through HD. HD wont replace it because they claim the SAME part has to be replaced 3 times before it is considered a lemon. Been in limbo since April and its so frustrating.Dont waste your money on Amana. Poor quality! Even worse customer service. Same with HD. Very robotic in their responses. They are all sorry Im having an issue, but wont take responsibility. Plus since the unit seems to break down when Im not at home and all of the ice from the hopper melts and runs down the front of the fridge all over the floor. Now it has ruined my hardwood floor all around the unit. What a POS.

First and foremost DO NOT PURCHASE AMANA anything!!! I made that huge mistake when purchasing my oven and bottom freezer refrigerator in 2004. Compressor was dead within 5yrs of purchase. The stove was and is a nightmare!! Of course this stove is no longer made and good luck trying to find parts. This stove retail was approximately 1100.00 middle of the road price but for all the error codes it throws out, it makes one think how dumb was I to even THINK about buying this model or brand!!Replaced two oven sensors, temp regulators now door does not shut correctly therefore heat escapes from oven and get ready because when that happens the timer/clock control board melts!!! Really???!!! AMANA is blind to this and will ignore all of your complaints!!! You might as well just hold a match to your money when it comes to AMANA!! One will have difficulty finding parts for a discontinued model on anything but this is how AMANA conducts business!!! I totally understand with time all things need to be replaced and simply run its course. However, 4 to 5 yrs life expectancy is max on all AMANA anything! Just tell yourself AMANA is no longer being made and save yourself the aggravation.

We bought an Amana oven from Home Depot in July 2010. We did not purchase the extended warranty package. You would think when you buy an appliance that you would get, at least, five plus years out of it. Well, in September 2011, our oven stopped working. We had the gas company come to check out the gas that we smelled. He said that the fire ignition is no good. So, we are two months past the warranty and this oven needs to be repaired. Needless to say, we are not happy and the gas representative said that he would never get an Amana oven.The consequences are that we have to pay someone to fix this and it will probably cost about $250. Does Amana make these to break down on purpose after the warranty period ends? Seems like an incredible coincidence to me. We may just get a new oven at this point and it will not be an Amana. When you purchase an item like this, you should have the confidence that it will give you a decent amount of time and 14 months is not acceptable.

Hello my roommate bought a used Amana washer because the other Amana washer didnt work. She paid 200 for it... And found out it didnt spin. So she spent 100.00 more. Then the door would not close for it to turn out. She arranged for another certified Amana repair guy to come... He traded the door with other broken machine. The door closed and it turned on. He did not stick around long enough to hear the spin cycle sounding like a helicopter... And still delivered your clothes on the wet side and not very well washed. So 450.00 later we still have a broken Amana washing machine and the repair man said he fixed the door problem and it would cost more for him to look at any other problem. Its heavy but if I can I will throw it in the trash... Or put it online for salvage. Expensive lesson. Never buy another Amana after the first one broke down? But no one asked me...

This refrigerator has been really a good one since 1993. The only complaint is that now it is falling apart. The door handle has broken apart as have some of the cabinetry inside.

We bought our Amana fridge from Sears when they first came out with the freezer drawer, at the bottom. Thought it was the coolest thing ever. 3 months after getting it the freezer handle fell off, so my husband screwed it back on. Again it came off. Needless to say it keep coming off. Finally I just got fed up with it and stuck it in the garage. My husband put it back on again. it was on for maybe 6 months, then came right off in his hands again. Well Ill never own a Frigidaire again and I will add Amana to that list too now. Had this fridge for 16 yrs. My next one will be a Samsung.

We bought our Amana fridge last year...it is still under warranty. Three days ago it stopped working...very warm inside. The first person I spoke to at Amana/Whirlpool said I would have to wait a week for service. She was very unhelpful, couldnt have sounded less interested. I found a local repairman who said he could do warranty work for Amana & could come at once but needed a dispatch number. When I phoned Amana again I got a more helpful person & the repair man came that day. However the fridge needs a new part & so I still have to wait until next week. Luckily were having very cold weather so all my food is out in Mother Natures refrigerator! Having read all the above reviews Im hoping that I dont have a total lemon. We bought the fridge because it was the only one that fit the space we have...but Im very disappointed.

I purchased a stove/oven a few years ago. I hardly ever use it and the issue is the grates on top of the burner that you place your pots/pans on melted horrible. IT IS A STOVE...Flame comes out of the burner ..You cook on it..Seriously..it melts the burner???? The entire finish burnt off the burners. I would never buy another product from them..A stove top that melts. NOT ACCEPTABLE.

We bought the most recommended fridge (Consumer Reports) the Amana Model AFF2534FEW 1 (or maybe 11... the Amana people cant quite figure out what the model number is... check it out). After very little use the fridge stopped working. Diagnosis... bad thermostat... blocking the coils. Thermostat replaced. A year later (and more ruined food) same problem... Again the thermostat was replaced. And guess what... it happened again. Third time... dont even bother asking the Amana group for help. They cannot even figure out the correct model number and they are not interested in helping in any way. This product and the company are not worthy of your hard earned money. I will NEVER purchase Amana again.

Amana front load washer - This machine is 4 years old and has broken down three times due to code ND for not draining. I called tech, and $250 later and new drain pump, it worked for about 6 months. Interface board went out and I paid $200 for the part, which I put in myself. It worked okay for 1 year. Another drain pump is out and I paid $125 for the part. Eight months later, another interface board went out. It is time to junk this new washer and buy another brand. I could have paid for another machine for what it cost me to keep it running. These machines are junk.

I got this product installed in my rented house by the landlord. The machine stopped working on the first week right before Christmas. We waited 10 days for repair guy to come and fix it. The machine is new so he billed $340 the insurance or whatever. Two laundry loads later the machine is dead again. I ruined my laundry because I put the detergent and the bleach and had to wait another week for another repair guy to come. Im not going to be surprised if it dies again soon after... I wonder if all the happy customers reviews are actually submitted by the customers. I also wonder if my review will be screened out and removed from this site. Im gonna post it everywhere though. Save your money and save yourself from the troubles. Get something that is not so cheaply made.

Purchased a brand new PTAC for my apartment. Unit was professionally installed and vibrates so bad it rattles the grates inside the window the unit is mounted under. The unit is less the 30 days old and Amana claims I will have to pay for the diagnostics and labor to fix or replace the unit. Their claim is the unit cannot be returned after it is installed. The warranty is worthless if you get a defective unit, and you will be paying something to have it repaired when it breaks or if it even works correctly after installed.

I purchased an electrical oven from Buddys Appliances - something went wrong and they replaced it with the Amana Electric Oven. I had troubles with it the entire time Ive had it, and noticed whenever I put it on self clean it did a horrible burning smell and would smoke out the house - something awful. So after cooking dinner I put it on self clean and it did the usual, I didnt think much of it till I noticed the inside of my oven was in flames. Lucky my son-in-law and his friend pulled it out of the house, I couldnt put it out myself being that it went on to self lock. It was so hot the boys burned themselves pretty bad by trying to get it out of the house. Im waiting to hear back from both companies Amana and the store I purchased it from, this happened on 30 minutes ago, I just thought this could help others.

My Amana washing machine does a great job that makes my laundry day fantastic. I love using it and my male companion uses it to wash his suits. I could have never purchased a more durable washer and it does not use too much electricity. I am very proud of my washer.

It does its job. Its easy to clean the removable filter. Rarely does it leave any residue, scrubs the dishes well. It takes tabs or powder cleaners. Easy to use, has few buttons to use, good machine!

I was the lucky one chosen by a bad quality control department to miss the 30-day requirement for defects. They call it a cosmetic issue. My new side-by-side stainless steel refrigerator (matching the range) has a clearly unaligned door, unaligned according to manufacturer specifications. From the top view it looks like the seals are off... One is wider in spots. However they are stating to me that it is a cosmetic issue beyond the 30-day window. And I DO HAVE PHOTOS. For AMANA to not consider this issue for what it is has been unbelievable to me. They wont replace the door... Nothing. Am I mad? I no longer consider them to be a respectable company. They would rather I have it as it is with bad quality control, using a 30-day extreme rule. So I lose.

I am writing regarding my Amana microwave AMCS101AAS purchased 4 years ago. I am really disappointed with it. The inner paint on the walls and under the plate has basically all peeled off. Now it is starting to rust around the glass in the door. It is used by a retired couple. So, it is not heavily used. But I feel the paint should not be letting go.

This stove is the worst!!!! Oven doesnt stay hot, cant bake using both oven racks because one rack will not bake at all, top surface scratches easily when trying to move a pot, no top light, melt element burns the food, drawer keeps coming off track. Space between top and back, space between top and oven door. I would never recommend this stove, its not two years old but Ive disliked it from the get-go.

I am a landlord with occasional need for new appliances. I went to Menards in Massilon OH in January of 2013 and bought an Amana refrigerator for about $600.00. I had no problems until this January, 24 months after purchasing. Bad compressor. Replacement cost is $445.00. Menards said I should have bought an extended warranty, they were Zero help. Amana only guarantees their product for 12 months. I found most mfrs also have reduced their warranties to 12 months, however I have several Frigidaire refrigerators that have lasted many years. The Frigidaire in my home is 17 years old with no problems. I will not buy from Menards ever again nor will I buy anything Amana. Go Frigidaire.

I have an Amana refrigerator that is less than 1 year old. It makes a very loud chattering noise. I have been trying to get it serviced since Jan 31. There is no certified service in Clatsop County. After 3 months of phone calls with Amana They told me to find my own. I finally called Sears and a tech came out. Now I have to pay all the costs and wait to be reimbursed. Horrible customer service.

I was given an expensive (about $300/$400) Amana microwave last year. One year and one day exactly, it just quit. It wouldnt work, nothing. My daughter called the repair and they said theyd send out a repairman. He called to confirm the appointment and the first words were, Will this be credit, check or cash? I called the Amana company and they told me the cost would be $129 for the man to come to the house and diagnose the problem. Anything else would be extra as the warranty had expired (one day before the machine stopped working). For less than the service call, we got another brand of microwave that works just as well. If it goes out in a year, it will still be cheaper than anything Amana offers. To top this whole mess off, yesterday, about a month after the equipment failure, I got a standard form letter from Amana urging me to buy an extended warranty and the basic one year was about $60. This would have done me no good as the microwave was already broken and out of warranty. I sent a letter last night to the Amana customer service. I got another canned reply today about how good the warranty was and how sorry they were, but they couldnt apply any warranty to the old one because it had lapsed. This is an outrageous example of the planned obsolescence now in use. Amana used to be a top company up there with Maytag. My first microwave was an Amana Radarange. I bought it when they first came out and it lasted about 10 years. Now, this piece of junk that was expensive to begin with only lasted one year and one day. Amana should offer a complete refund to customers that have these problems. Ill never buy Amana again. And since Amana is now owned by Whirlpool/Maytag, Ill probably never buy them again either. How sad that American quality has gone down the drain just so the big companies can get richer at our expense.

It is Amana Washer & Dryer that came with my house. Does very good job and I can choose water level for small loads. (Newer models do not allow in Calif.) It has second rinse option and dryer works great. Do not want front load washer or fancy model. This is really good for money paid.