Had nothing but problems and the unit was 5 years old. We got tired of having it worked on and breaking down over and over. Decided to bite the bullet and have another local contractor install a different furnace and very happy now. They let just about anybody sell the Amana product it looks like.

We bought and set up the Amana ART316TFDW in our house in October 2017. It came with a one year limited parts warranty and no option for a 3 year extended warranty. In August 2019, less than two years after purchase, the refrigerator repairman said it was leaking Freon and would be expensive to fix. He recommended buying a new fridge. Thats about the time we lost our cool too.

I had an Amana washer for 3 years and it broken down 4 times. I got a Sears warranty on it in June and its December now and its broken again. My clothes are locked in and I had the control panel replaced 3 times. I was told that this was a great washer, but I have been having a great problem with it. It broken down after buying it a month. I got it repaired 4 times and I think I will sell it because its not any good. Dont waste your money and time with this product. I feel I have been robbed by the company because of this defective product.

We have had this unit for 25 years and never a minutes trouble. First one with the freezer on the bottom. Just love it. No computers, no ice maker, less things to go wrong. How much more can I say? It works great, it was a great price (at the old circuit city) and it still works great!

On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # ABL192ZFES, Serial # 10379497JX, was not cooling properly, I phoned Trail Appliance where I purchased the fridge. They gave me the number of W3 solutions, a contract service company at 1-866-913-1350, and I was given the Extended Warranty Order # G09264, claim # 95199095. The freezer was working fine at this time. A week later, a technician came and told me he needed to order parts to correct the problem.On Nov 7, 2011, a technician came and told me that he would replace the compressor and relay and that the fridge would work fine for many years to come. On Nov 8, 2011, I awoke to find my fridge and freezer not working at all and all the food in the freezer melted. I phoned the technician all day and left messages, on his answering machine, but there was no reply. On Nov 9, 2011 at 10am, I phoned W3 solutions at 1-866-913-1350 and let them know what was happening. The representative then issued a new work order and told me it would be10 days before anyone got back to me. I lost around $200 worth of food and phoned Trail Appliance to complain and try to recover the cost of the food I lost. They told me they could not cover the food cost and I should contact W3 Solutions. I am now without a fridge and not scheduled for an appointment with a technician until Nov 16, 2011.I stayed home all day on Tuesday Nov 15, 2011 but there was no phone call. On Wednesday Nov 16, 2011, at 11 am, I received a phone call from the technician. He told me he had been on a vacation to Hawaii for a week and had received a dispatch for service on my fridge the day before. He told me that the brand new compressor that he had installed on Nov 7, had completely seized up, and he would have to order a new one. I asked him how long that would take and he replied a few daysI am living on canned food at the moment, being without a working fridge or freezer. I made this clear to the technician and he said that this was the best he could do. Its not good enough!It is now 2 months since I initiated the service call and have struggled without a working fridge. There seems to be no accountability for the technicians doing the work, since the technician who installed the compressor and relay would not return my calls. If there is a problem after a technician leaves, the only option is to phone W3 Solutions to book another appointment with a technician to start the process all over again. Then if a technician has to order parts, you wait for the parts to come by snail mail to the technician and service can take months. It would seem that they are trying hard to wear the customer down so as to purchase a new appliance, and skip the service calls. This is ridiculous and I am not happy with Trail Appliance, Whirlpool or W3 Solutions who do contract service for Whirlpool. Its unacceptable!

Ice maker on Amana ADT 2105 BW refrigerator/freezer. Ice maker no longer available and NO substitute available. Contacting the company...same thing. So Amana is telling me, Tough luck, sucker.

The Amana washer and dryer came with the apt we rented. The apt had been renovated with new cabinets and appliances. Only the washer and dryer are Amana. Both the washer and dryer (side by side) are full size. The washer takes 1 hour and 30 minutes to wash a normal size load. The dryer takes 2 hours to dry a normal size load. The maintainence people told me Amana machines are very slow and there is nothing they can do. My electric bill is almost $300 a month. I have had many washers and dryers over the years. Never have I experienced this. A normal size load should not take more than an hour. NEVER buy either the Amana washer or dryer. I am actually considering buying my own washer and dryer. Even though having these are part of my rent. I even tried washing a very small load and it still took over an hour to wash and an over an hour to dry in these awful appliances. BEWARE!!!

Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 months after the 1 year warranty expired. Imagine that. Glad I bought the extended warranty through Home Depot! LoL since April 2017 my fridge has quit working 5 times and totally defrosted and ruined 5 fridge full of food. Freds Appliance has been out 5 times to try to fix it and cant. It seems to break down every 3 weeks or so. Then after 2-3 days of clicking and buzzing it starts cooling again. Well the quickest they can get out is 4 days and by then its up and running and the tech says well I pushed a few buttons and cant find anything wrong. Amana/Whirlpool has washed their hands of it because of the extended warranty I bought through HD. HD wont replace it because they claim the SAME part has to be replaced 3 times before it is considered a lemon. Been in limbo since April and its so frustrating.Dont waste your money on Amana. Poor quality! Even worse customer service. Same with HD. Very robotic in their responses. They are all sorry Im having an issue, but wont take responsibility. Plus since the unit seems to break down when Im not at home and all of the ice from the hopper melts and runs down the front of the fridge all over the floor. Now it has ruined my hardwood floor all around the unit. What a POS.

I purchased an Amana HVAC system and in a little over a year- in the middle of summer it has broke 3 times. We have gone without an AC in Texas for 12 days. I contacted their corporate office and they were no help. I also contacted the distributor and they put me in contact with the regional tech and he told me I needed to be willing to spend some money to try to find the problem. This is unacceptable in my opinion. I am very frustrated and would never recommend this brand.

First and foremost DO NOT PURCHASE AMANA anything!!! I made that huge mistake when purchasing my oven and bottom freezer refrigerator in 2004. Compressor was dead within 5yrs of purchase. The stove was and is a nightmare!! Of course this stove is no longer made and good luck trying to find parts. This stove retail was approximately 1100.00 middle of the road price but for all the error codes it throws out, it makes one think how dumb was I to even THINK about buying this model or brand!!Replaced two oven sensors, temp regulators now door does not shut correctly therefore heat escapes from oven and get ready because when that happens the timer/clock control board melts!!! Really???!!! AMANA is blind to this and will ignore all of your complaints!!! You might as well just hold a match to your money when it comes to AMANA!! One will have difficulty finding parts for a discontinued model on anything but this is how AMANA conducts business!!! I totally understand with time all things need to be replaced and simply run its course. However, 4 to 5 yrs life expectancy is max on all AMANA anything! Just tell yourself AMANA is no longer being made and save yourself the aggravation.

I have purchased several washers of this model over the last few years. Never again. I have had to have a service tech out to repair it five different times. They have replaced a coupler, transmission, motor, solenoid and issue of not emptying. I purchased the five year extended warranty because the one year warranty was up by about three months when the first one broke. So the repairman came out to fix it. It was going to cost me more than replacing it with a new one (that keeps breaking). I will never buy an Amana again.

We had our Amana fridge freezer fitted in January 2009. After 6 years and 6 months this appliance has broken down and is unrepairable. We paid £3,800.00 for the fridge, and would have expected at least 10 years service from it, as we have had 10/12 years service from fridges that we have paid a fraction of this cost for. We have contacted Whirlpool, who manufactured the fridge, and have had a very unsatisfactory response so far. We are still fighting our case, and we are prepared to take this all the way, to make sure that no-one else buys an Amana product. If we had been advised that the expected lifespan of this appliance was so short and would be unrepairable, we would never have bought it.

Finally decided to replace freezer door gasket as its cracked; dug through my receipts and was surprised that we purchased it new, in 1992. Around the time that free trade started, so ordered it from USA through Buffalo, delivered to my front door and uncrated. I dont think there are too many appliances that run 28 years and going strong without a problem. Replacing the gasket is an easy fix.

I purchased an Amana refrigerator with bottom freezer about 4 years ago. Recently noticed water leaking from under the freezer onto the laminate floor. Upon further investigation noticed ice build up on the floor of the freezer. The lower basket would scrape on the ice as the door basket was pulled out. Checked out the problem on the internet and noticed a number of similar complaints. At that point assumed maybe there was a recall for a certain part causing the problem. Called the store where I purchased the appliance and a repairman was out within a day. He was knowledgeable and knew what the problem was. It appears to be fairly common. The replacement part has been fixed to remedy the problem. Because this is what I was told, I inquired about a possible recall. I was told that the part had been modified since I purchased my refrigerator. If the part has been changed or modified then it seems Amana is aware of the problem. The part is a drain tube. The cost to me including labor was almost $200.00. I felt that Amana should cover the cost as there are a number of complaints about this issue. The serviceman suggested I call Amana so I did. Even though the representatives were nice and professional they offered no resolution or satisfaction to my complaint. I spoke with a supervisor too. I fully explained my reason for calling and my dissatisfaction with Amana but really felt that they could care less. I stated that they would lose me as a customer if they could not stand behind their product especially knowing this was not a new problem. I guess customer satisfaction doesnt count for much today. Too bad but that is the last Amana product I will buy.

From day one, it hasnt been a good purchase. Barely dries anything, you have to slam the dryer door to get it to close. Wrote Amana and even 3 days after purchase, would not guarantee a free service call to fix the door problem. My mistake was not returning the piece of crap to Home Depot and buying another brand.

The organization I represent purchased 224 Amana/Goodman PTAC units in 2013, we have had nothing but issue after issue with this product since installation. Blown fuses, wiring issues, incorrect fuse holders, etc... Now there is a product recall on 160 of the units, we submitted the application and Amana sent us the parts to perform the upgrade ourselves. When I called the phone number provided for the recall they tell me to contact Amana in regard to the labor. When I contact Amana they tell me apply online. I would not recommend purchasing any product from this organization.

Amana dryer, less than 2 years old, doesnt heat anymore. About a $300 repair for a $600 product. Do you remember your parents replacing appliances as often as we have to? I dont. Garbage in and here is your garbage out Amana/Whirlpool. At first when I called, I was told they dont even make the model even after I repeated several times off their own sticker. Then all of a sudden, they do make it once I mentioned that Home Depot may be selling knockoffs of their products. All of a sudden, oh yes, here it is. What a joke. They keep telling me that they are all consumers too and understand my frustration. They arent willing to do anything about it though. I guess I am expected to feel good about their products because they understand.

I purchased a washer machine a year ago. I even got the extended warranty on it; which doesnt run out until 2018. Ever since I have had this washer there has been problem after problem. I have even had new parts such as the transmission put on there, but the washing machine is still messed up. I have had to go to the laundromat to wash clothes and to my sons house. That should not be when I have a washer at home. I do not recommend this company to anyone. If I could return it I would but unfortunately my 30 days are long over. Im stuck with a washer that stays broke more than it stays working. Thank you for the worthless merchandise.

I was given an expensive (about $300/$400) Amana microwave last year. One year and one day exactly, it just quit. It wouldnt work, nothing. My daughter called the repair and they said theyd send out a repairman. He called to confirm the appointment and the first words were, Will this be credit, check or cash? I called the Amana company and they told me the cost would be $129 for the man to come to the house and diagnose the problem. Anything else would be extra as the warranty had expired (one day before the machine stopped working). For less than the service call, we got another brand of microwave that works just as well. If it goes out in a year, it will still be cheaper than anything Amana offers. To top this whole mess off, yesterday, about a month after the equipment failure, I got a standard form letter from Amana urging me to buy an extended warranty and the basic one year was about $60. This would have done me no good as the microwave was already broken and out of warranty. I sent a letter last night to the Amana customer service. I got another canned reply today about how good the warranty was and how sorry they were, but they couldnt apply any warranty to the old one because it had lapsed. This is an outrageous example of the planned obsolescence now in use. Amana used to be a top company up there with Maytag. My first microwave was an Amana Radarange. I bought it when they first came out and it lasted about 10 years. Now, this piece of junk that was expensive to begin with only lasted one year and one day. Amana should offer a complete refund to customers that have these problems. Ill never buy Amana again. And since Amana is now owned by Whirlpool/Maytag, Ill probably never buy them again either. How sad that American quality has gone down the drain just so the big companies can get richer at our expense.

We bought an Amana Refrigerator in May 2005. It is now 6 1/2 years old and began making noises recently It died last night and the repair will be about $800 or more. This fridge was working fine until recently. Over the past two years my parents and my wifes parents both bought this same model as they liked ours. Hopefully theirs wont die as well. We called a repairman who said that, that year (2005), there were problems with the compressors.From reading other complaints it seems that it is not limited to that year. From researching different refrigerators last night, it appears that the Amana, Maytag and Whirlpool are all exactly the same refrigerator with just a different nameplate on them. Whirlpool bought Maytag in 2006 and Maytag had already bought Amana prior to that. So much for Amish people in Iowa making a decent appliance. We are disappointed in Amana. We had my grandmothers refrigerator when I was in high school. It must have been 35 years old and ran fine.

We purchased an Amana side-by-side refrigerator-freezer seven years ago with an integrated water and ice dispenser. Several months ago, I woke up at night to the sound of running water. When I reached the kitchen, I saw that the appliances LCD had burned out and water was flowing from the water dispenser. A design defect allows the switch that controls the water to open when the control panel fails. Our home has inch hardwood floors in the kitchen and adjoining living room and dining room. Unfortunately, the floor boards with the standing water bowed; Where the water had gathered in the dining room, the water seeped into the boards and required replacement. The entire floor had to be refinished, stained, and sealed.

Very sample microwave to use. Was very easy to install. The price was great being that I purchased it as an open box it was great condition.

We have had our Amana Furnace and air conditioning for about a month. We have not needed the furnace so far, but the air conditioning has been beyond expectations. Coupled with the Ecobee thermostat, the system is much quieter than any HVAC system that we have ever had. The thermostat runs the fan every 15 minutes and the whole house comfortable.

The interior paint is peeling off in big flakes now. Before they were small, but a large part of the paint on the bottom of the oven is gone. I have contacted Maytag Corp. and was told to call a service person. From what I have seen online, this is an inherent problem with this product and the company should issue a recall and make an effort to fix it at no expense to the owner. The microwave still operates perfectly, but the fear of fire or paint in food prevents me from using it.

We inherited an Amana refrigerator which was about 10 years old. Per the previous owner, it’s been worked on before since warranty companies refuse to replace an item regardless of repair cost. Our compressor went out. 900+ dollars to repair. I’ve never had a such issues with a refrigerator but I also usually buy Kenmore or Maytag. Also the ice maker doesn’t work regularly but we can’t get that looked at until the compressor issue is resolved. Our last refrigerator, a kenmore, lasted 26 years with no problems.

I have been a loyal Amana, Whirlpool, Maytag, Kitchen Aid customer for close to 50 years now. My 7 year old French Door Amana Refrigerator still works fine, but has a product defect, the heater. Ice forms on the bottom of the Freezer compartment, and if not removed every 3 weeks (manually defrost) it will melt and run onto the floor. I had it repaired 1½ years ago for $503. Less than 8 months later the problem reappeared. There is a class action lawsuit for this well known issue. But Amana refuses to act. I called Amana and they told me they would gladly send a repair person out to look at the issue - AT MY EXPENSE!!!! Thats all they will do. Yesterday I bought my first Non-Whirlpool appliance, a GE refrigerator. I will never buy Amana, Whirlpool, Maytag or Kitchen Aid again - NEVER!!!

It is Amana Washer & Dryer that came with my house. Does very good job and I can choose water level for small loads. (Newer models do not allow in Calif.) It has second rinse option and dryer works great. Do not want front load washer or fancy model. This is really good for money paid.

Bought a house with an Amana central a/c system. Was under warranty. When the system failed the technician called into Amana to have repair covered under the existing warranty. Amana refused to honor the warranty because the owner that purchased the system had sold the house to me. I paid over $1,000 to have the unit serviced with freon and have a leak detection done. With the repairs that need to be done, the technician wanted another $1600. I am on a $1600 a month disability income and have already put the $1000 to find what was wrong on my credit card because I dont have the funds. I told the technician I cannot afford to fix the unit. Note to Amana company. You may have saved your stockholders $1600, but the damage in bad faith complaints will be much more costly. Terrible business practice and non-existent customer service.

My husband and I bought a brand new Amana front load washer in May of 2009. Last week, March 5, 2011, it broke. It began buzzing. When I went to check it, the washer has an “ND” code and it would not open. The first girl I spoke with was Samantha. She told me that she couldnt find that code in her computer (on the net is says it means no drain, most likely true), but she told me how to get the washer to unlocked. Eventually, it did work. My washer still had dirty water and soap in it. I handled the soapy mess and later washed my clothing at my in-law’s house. When I called back to talk to them about why my washer wouldnt work and what they could do to help me, I was told nothing. I spoke to a manager and was told the same thing. The only thing they were willing to do was give me a warranty plus one. Meaning, that I get this repair fixed and one-year warranty on the piece of junk in my basement. My washer wont be 3 till May. There is no reason for it to be broken. I also did my own research and many people have complained about the same problem. I feel that this washer should be recalled or at least the company should fix it at no cost to the consumer. This seems to be an on-going problem with this model. We bought thinking this we were buying from a good company. Now, Im stuck with a scrap pile till I get the repair guy to come out, thanks to a warranty that I have to pay for out of pocket.

I purchased a washer March 2013 and November 2014 it wont even start. The plug and socket was checked and they are working. So now close to Christmas I have to purchase a new washer. This time it will definitely not be an Amana brand. I wish I had read the reviews from others before making this purchase.

I purchased the dryer and it STINKS! They will come out to look at it, but saying there could be an $88 charge. Im already LESS than impressed with Amana and now they want to charge me MORE money. This is a horrible experience. I would recommend everyone looking to buy elsewhere as Amana does not stand behind their products and their products are crap.

Bought an electric dryer, model #NED4655EW on 11/22/18. It was delivered on 11/27/18. Used it on 11/28/18. Went to use it on 12/4/18 and it wouldnt dry. Called company and they stated it was past the 48 hr window for return and they would have to send a technician out to service it. I stated to them that I had used it only once and it should fall under the lemon law. Will never purchase another Amana product. Brand new but already needing service after one week. So everyone please know that Amana sells junk!!!

I have an Amana refrigerator that is less than 1 year old. It makes a very loud chattering noise. I have been trying to get it serviced since Jan 31. There is no certified service in Clatsop County. After 3 months of phone calls with Amana They told me to find my own. I finally called Sears and a tech came out. Now I have to pay all the costs and wait to be reimbursed. Horrible customer service.

Our Amana/Whirlpool electric dryer failed a month before the warranty expired. It was repaired under warranty. Two years later, the heating element failed. I can fix this myself. I just ordered the part that will cost $136. We are a family of three and we dry clothes outside on a clothesline in the summer, so we didnt wear out this appliance.

My dryer of 7 years broke down so I purchased another from a different store different brand (new). The purchased was made the end of October. This dryer was terrible at drying my clothes. It took forever for one load to dry. Finally it started taking more time. Finally it went out. It had a warranty but couldnt get the company the warranty was with to fix it so the furniture store I made the purchase with sent me a new one and this new dryer isnt any good either. I WOULD NOT RECOMMEND THIS BRAND TO ANYONE AT ALL... PLEASE SAVE YOUR MONEY AND TIME. PURCHASE A DIFFERENT BRAND..

I purchased a Amana refrigerator stainless steel on December 14/2015. Two weeks after use stopped to work. I called to Flamingo repairs as recommended by the factory. They ask two weeks to come and see. When the technician came he said the compressor is death and we have to wait two more weeks to arrival of the new compressor. Ok fixed. But two more weeks later stopped again. I called again the Flamingo repair and they did the same procedure. After a lot of stress because many food lost they finally fixed. But two weeks later stopped again. So far Im waiting the technician to come again and fix it. Im very unhappy. I realize that I bought a garbage, waste of money. Each time that stop about Us 200,00 in a garbage. A lot of stress. Three months and just 4 weeks with refrigerator. Please do not buy Amana!

I purchased a stove/oven a few years ago. I hardly ever use it and the issue is the grates on top of the burner that you place your pots/pans on melted horrible. IT IS A STOVE...Flame comes out of the burner ..You cook on it..Seriously..it melts the burner???? The entire finish burnt off the burners. I would never buy another product from them..A stove top that melts. NOT ACCEPTABLE.

Two years ago my washing machine died. I bought it used and had it for 17 years. Out of necessity, I purchased the Amana top load he washing machine. It does a terrible job cleaning the clothes and now makes a metal on metal grinding noise when agitating. On my old machine I replaced the clutch in the transmission by myself (6 years before it finally died, Im female and now 50+ yrs. old), on this new Amana, I cant even get the agitator off to even begin diagnosing the problem. My next machine will be an old wringer washer. Im tired of everything being designed to fail so you have to replace it. Amana will never have a place in my home again, not a single product.

I purchased a rental house that had a 16-year-old refrigerator. My brother was upgrading his appliances to stainless steel, so he offered me his 8-year-old Amana refrigerator. I thought it would be a good idea to reduce the risk of having to replace an old unit. Im now on my third major repair in less than two years. Im very disappointed with the quality of the Amana appliance.

I am very unhappy to write this because I thought Amana product is good brand and product since very long time but I was wrong. Its total garbage and wastage of money, I bought the combo dryer and washer from Leons on boxing day. After couple of days using the dryer I found that its not efficient as I thought, after drying the cloth always keep wet, I think I bought the bad quality product, I wish I could return this! I request do not buy amana ever in life.

It has been over 2 months now that I have went without my washer. It isnt even a year old yet. First time I called Amana it was a runaround. The person I talked to was very rude, didnt even send over my information to IAM Appliance in Piqua, Ohio. So I had taken the day off work to wait for someone. When they didnt show, I called IAM and asked why no one showed. They said they didnt have any information that they were supposed to be out. So I called back to Amana and the guy I talked to was very rude and said, Looks like it wasnt sent over. So he told me I had to call another place, that he couldnt call them, I had to. So I called and no answer so I called back to Amana and they again was very rude. So finally they send my information over to IAM appliance. A week later, on Tuesday a tech came out. He looked at my washer after I had already explained what was wrong, it was the lid lock not locking, it would fill and that was it. So the next Tuesday, he came out and ordered a lid lock, the board, and another part all the parts worked but the lid lock. So here is to another week of waiting. Came out again that following Tuesday that lid lock didnt work. Each time he came out something didnt work. Then the board didnt work the new one he had replaced. This happened for over a month. So I called corporate. Talked to a lady last Monday. She said she would send me a new washer. Got my new washer today. They told me I was getting a Whirlpool but I go another Amana same model number. They took the old washer today and this washer doesnt work, it doesnt wash clothes. It fills the drum doesnt wash clothes or spin, and the lid lock works but when finished the clothes are dripping wet. So this is another lost. I will not recommended Amana or Whirlpool to anyone. Since they have been around for a while now I figured they would be a great appliance. Guess not. So now Im out of a washer and here goes to washing my clothes in the tub again!! Very unhappy!! DO NOT BUY AMANA.

So the motor on the dishwasher went twice now. It is now 3 years old. Had them come 4 times. The refrigerator is garbage. I have an extended warranty and they dont cover the shelving and shelves. Every shelf is cracked and had to be replaced at a cost of almost $60 per shelf plus shipping and tax. The liner of the refrigerator is cracked also. I called Whirlpool which is the owner of Amana and they dont care one bit. I think everyone should start making a huge issue of their worthless products. I will never, ever buy another Whirlpool or Amana product.

Refrigerator freezer has been keeping it cool for over 10 years and it is still keeping the food at the correct temperature. I have replaced the refrigerator door seal, and from time to time have washed the inside with warm water and liquid detergent.

I purchased an Amana Washer and Dryer 4 months ago and just now moving into my house. I connected it it worked well on first wash. Now it wont spin, drain, had to unplug because it stopped in middle of wash. The sensor lights wont come on just to have a washer full of wet clothes. We tried to turn on now washer wont work. We wasted 800.00 on this set just to have to go somewhere else and purchase another set. This is ridiculous and upsetting. I am going public with our local news station for selling this mess. It was purchased at Handy TV Appliance in Centerpoint Al ( Birmingham).

I bought an Amana side by side refrigerator in March and it didnt work at all. Got it replaced in April and the compressor died by July so they put in a new compressor that never worked. Now they want to put in another compressor that will probably not work either. 3 weeks without a refrigerator and I cant afford to go out to eat all the time. The only thing worse than their products is their customer service whose policy seems to be too bad, well get it fixed sometime...maybe! Do not buy an Amana!

When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.

I have enjoyed the washer and dryer for the 8 years I have had them. The part that I am very unhappy with is the cost of the parts to fix the problems I have had; heating element that cheapest was one appliance store for $75 (rest online and other store was over $100), worked two times drying clothes then stopped working with going around. Told probably the belt, but again no belts around and had to be ordered, and also told from all appliance stores that old being $56 is higher than other dryers. The belt was not needed so not opened so will be seeing if I can have my money back for it. Told its either the door switch, that would be $25.99, or the board that would cost $200.80. Again, I enjoyed the way it was, but the cost to fix the problems is higher than buying a new one. Very unhappy to spend so much time and so much money along with being told having to order parts shows it is happening quite a lot from owners; annoying and unhappy.

I called in to purchase 2 grease filters and a charcoal filter with a light bulb for my confection oven and they no longer support their products. I have model ACo1180AB which is ten years old this year. When they discontinue their items after 12 months they no longer have to support the items they have sold in the past. As a consumer this is unacceptable. Do not use your hard earned money to support this type of company. This is the same as if you purchased a brand new car and your front head lights are no longer working and you call in to request parts for your car so you can drive it on the road but find they no longer have those headlights so you can not use it any longer. The unit works but you can not use it because they do not support their product because they discontinued the manufacture of those items..

This was a counter depth side by side refrigerator and had lots of room, water and ice in the door. Glass adjustable shelves with lots of built in special compartments too. During the 23 years I had it the only thing I had to do was change out the ice maker tray. Very well made. It is still working today in someone elses kitchen.

I bought a Amana electric stove 4 years ago. Im extremely picky with my stuff so I just now decided to clean the oven. I ran the self cleaning mode on the stove twice even and the oven looks terrible. Honestly it looks worse than it did before I cleaned it. The bottom of the stove looks like its a real old stove. So disappointing, never again will I buy from this brand!

Washer & dryer Mod NTW4705E WD and NED4705EWO - Both appliances are the most worthless piles of junk I have ever paid over $400 each for. Washer was delivered with a bad master control board so the Amana repairman said. After replacing and using the set twice, I determined the washer doesnt agitate enough to get the dirt out. It makes an awful grinding noise while agitating (normal per repairman). The water levels are too low and after rinsing, the spin cycle is insufficient to remove the water. Clothes are still sopping wet. This adds to the drying time of the somewhat inefficient dryer. On high heat, it still takes 120 minutes to dry a normal, medium sized load of clothes. And YES, the dryer is properly vented with a new, unobstructed vent which exits to the outdoors. They are both just cheap, Chinese CRAP!!

Five week old Amana refrigerator is broken. ‘They’ cannot repair for two days. Over 200$ of food thrown out. House is on market. What a mess. Amana does not care about food loss. Amana does not care about 2 hours spent throwing out food, washing containers; and refrigerator.

Really like my new Amana High-Efficiency Modulating Variable Speed Gas Furnace (97% efficient). With fan in "on" position, it quietly circulates the air from the basement and throughout the house. I noticed the air conditioner does not kick in as often and the temperature is more consistent. No comparison to the old mid-efficiency furnace that was replaced, Amana is much better made and will reduce our Natural Gas costs.

In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked great then suddenly no heat. On 11/3/20 I researched the parts we would need to fix this issue. We found, through research, that we would need either a new solenoid or a new thermal fuse and new thermostat. We decided to replace all 3 rather than choose wrongly and have to wait for the correct part.On 11/3 I contacted Amana support via the email provided on their website because their website did not list our particular model of dryer in order to determine part #s. On 11/11 they responded asking for my address, phone number, serial #, date of purchase, etc. On that same day I responded and said, No just give me the parts #s so we can move on with our lives. Finally on 11/21, they responded with a link to parts #s. The problem was we already replaced the dryer. We understand fully that Covid is causing delays everywhere in responses to emails but 18 DAYS??? This was utterly ridiculous. We will not be buying any further Amana products to ensure we will not have to deal with this customer service department again.

We are a single couple with few loads to run. After 3 years our Amana front load washer circuit board went out. It was replaced with a three hundred dollar new one. 3 years after the replacement was installed, the replacement went haywire. This is a circuit board part that everyone says is no longer available because the manufacturer doesnt want to replace anymore.So, long story short: Original cost of new Amana front load originally: $560. Cost of first replacement circuit board $385. (Replacement part lasted 2 years). New cost to replace our Amana washer $600. New cost to haul off Amana washer $50. Wow! My total $1,595. It used to be that Amana was a great name. Ill never buy from them again.

When my Amana fridge was delivered I noticed a lot of scratches on one side and a dent on the other. I immediately contacted my salesmen and sent him pictures of damages. Waited weeks for response and was offered a small credit. They were not willing to replace the fridge. I contacted Amanas customer service and got no satisfaction at all. Stuck with a scratched up and dented fridge! Amana - NOT a good buy.

I purchased a new Amana Dishwasher at BrandsMart on February 28, 2015. Had the dishwasher installed, used it a couple of times, dishwasher wont turn on at all. Couldnt take it back to the store because of the cost of installing, uninstalling, etc. Less than a month after purchase, I called Amana Service. They dont have their own service department/technicians, they subcontract with local repair companies. I got assigned Flamingo Appliance. It is now almost one month from the time I called in for a repair and still have no working dishwasher. Major board has to be ordered, part takes forever to arrive. Day before installation appt., Flamingo calls to cancel, part damaged. It goes on and on. STAY AWAY FROM AMANA and also stay away from BrandsMart. This is the second [and last] appliance I purchased there and had problems with right away. Something just isnt right with all of this. Obviously brand new appliance is defective.

Stay away from Amana!!! Would like to give 0 stars. I work in a hotel and had ordered 5 PTAC units for some of the hotel rooms through a vendor/supplier we deal with. Each of the units came in boxes that were in relatively good shape. When the boxes were opened every yes every unit was damaged one way or another. On every one the condenser support brackets were bent and not attached to where they need to be, bent corners on 3 out of 5, compressor bolts on one unit was cross threaded and stripped, another unit had the compressor bolts and rubber bushings in the pan but the compressor was not bolted to the pan, and lastly a brand new unit that would not turn on (tried in other outlets to no avail). We had another Amana that was approximately 2 weeks old and the unit stopped working. Called Amana and waited 3 weeks for a tech to come and give us a reconditioned unit. Their box states American Pride. Shame on them.

So far, we are very pleased with our new furnace, air conditioner and air cleaning system. The installation process went very smoothly and we are impressed with the overall system's operations. We are especially pleased with how quiet it is and have already noticed that our home is less dusty. The air cleaner also did a great job of keeping the smoke our of our home during the nearby fires in the northwest of the United States.

New Amana fridge in June of 08: The ice-maker broke in November and was fixed under warranty. 6 months later (still in warranty), it stops working, but only occasionally. Stupid me should have gotten it fixed again, but it wasnt that bad. When it broke for good, the flimsy 1-year warranty (really, people?) had just ended, though it was less than a year since the first problem. I called Amana - they refused to help. I decided this was just wrong, and called to complain. After 35 minutes on hold, I got an agent who was so rude I decided to complain about her. The problem was, she refused to even give her name! I submitted this entire story on the web-based customer service portal. Weeks went by and I received no response, except I did get a solicitation in the mail to buy an extended warranty! So, my miserable customer experience is viewed by Amana as a marketing opportunity! I have read many others say the same thing. It’s shocking how American customer service values have eroded. Finally, I got their social media person over Twitter. He looked into it and refused to help. I could tell it was because he has no power to deviate from their script. Amana has it baked into their corporate culture to treat customer misery as an opportunity to make money.

In late 2017 we purchased an Amana Electric stove top, oven and dishwasher, a Whirlpool vent hood and a garbage disposal. To date (3-1-2019) the only thing that has worked properly is the garbage disposal. These were not top of the line, but were not bottom end either. The dishwasher never worked and the motor had to be replaced right after it was installed. The stove top had a burner that didnt work, and the burners wobble. The oven also never worked correctly, and they had to replace the sensor, element and core shortly after it was installed. Now just a little over a year later the vent hood motor is having problems, you turn it on and the speed goes up and down by itself. I called the customer experience line, and of course since it is just now out of warranty they will not do anything about it. We bought, and had all of the appliances installed from a reputable dealer who has been in business many years, and we were happy with their service, but I will never buy Amana or Whirlpool again. Also a word of caution to anyone who has young children, the Amana electric oven has a dangerous design flaw. The air in the oven circulates and blows hot air out the vent at the bottom. If any young children were to touch this it would burn their fingers. It is a shame that Amana/Whirlpool obviously has no quality control and uses shoddy parts. Luckily for us we purchased an independent warranty plan for the stove top, oven, and dishwasher, as Im quite sure Whirlpool warranty would be as lousy as their products.

I wasnt familiar with the brand name but decided to take a gamble. I purchased the stove and fridge in May 2017 new. The stove is rusting along the bottom of the stove door and the pieces are falling apart. This started last year. The fridge shelf that holds the bottom bin has broken. There is only my husband and myself living here. No children to break it! Im am very upset and now I hate my appliances. I would not recommend Amana to anyone. They need to be replaced. The stove especially.

Right after the manufacturer’s warranty of exactly 2 years expired, our Amana Refrigerator broke before the end of the following year. Oh, did I mention we bought it brand new from the showroom floor at Home Depot in Hilo, Hawaii? Now it runs all the time on the freezer side and the refrigerator side does not get cold at all. Ice forms in the rectangle box that is located inside the refrigerator section and no cold air from the “run always” freezer-side comes into the refrigerator. That poor design is how it is supposed to keep your refrigerated food cold. Poor design. What isnt, these days? So here we are, spent $800 for this thing and it has lasted 2 years. Now I have to spend $300 to get it fixed. Meanwhile, until we can just come up with an extra $300 to do that, we have to rent a refrigerator - another $68 a month. Now, isnt this fun? On top of that, it was evidently not working properly for about 2 months until one day I began vomiting from bad food. Not fun either. So what is a consumer to do? We are at the mercy of cheaply made and poorly designed shoddy craftsmanship and materials made by companies that just dont give a you know what anymore. They only want to make more profits out of greed and screw the consumer. They know you need these products so they can literally get away with doing whatever they want. I wonder if any really great person is going to once again build the real McCoy of Wash Machines and Refrigerators that are built to last and do! It can be done, it is just not being done and no one seems to care. Have we become so apathetic to accept this in our lives that we are the sheep they speak of? There are no choices. Oh, you think because something is stainless steel and looks pretty and shiny it is good quality? Stainless steel is only on the outside! Underneath, it still rusts! We live by the ocean in Hawaii where things are not hermetically sealed like on the mainland where houses are all closed up and furnaces run all day and night. And the Stainless steel here still rusts and they tell you right away that rust is not included in any warranty! Oh, let’s see who is Amana made by? Whirlpool I think and I am not surprised.Remember in the old days when all the washers at laundry mats were Whirlpools and they worked? Well, dont buy one these days. See my post on the one we just got! For people who say, Well, just buy the warranties they sell when you buy the item.” Yeah, and so you really are spending an additional $300 for the product, which will then last 3 more years from the day you bought it. Who is getting screwed here? - The customer either way. Remember when you bought an appliance and had it the whole time you lived in your house? Remember the Maytag repairman? And did you know your icemaker is not included in your warranty? Nope, you just have to pay for that - an additional $300-$400. Is everyone just going to roll over and accept buying a major appliance for $800 and having it last 2 years?

We purchased a basic model Amana refrigerator A9RXNMFWB01 in June 2010, delivered in July 2010. The refrigerator was making a lot of noise the past few months. We didnt realize the fan was not working properly. When the fan quit, the food was still frozen in the top freezer. But the refrigerator compartment would not go below 50 degrees. I called for the Amana technician. A & E couldnt make it over until the following week, so we called a local repairman. $182 later, new fan, the refrigerator is fixed. Its only 15 months old! Our old Amana is still running since 1997. We have never had troubles with a refrigerator in our 35 years of buying appliances. Now I see on reviews of compressors going bad. Appliances are not made well and we will be lucky to get 8 years out of this Amana with cheap parts. There go our landfills. What can we buy that wont cost hundreds to fix? We have never had to buy extended warranty. This is a money maker for Amana (Maytag, Whirlpool). It’s a lesson learned. I’m very dissatisfied. I feel we deserve to be compensated for this breakdown, especially since it acted up during the 1st year of warranty. We shall see if Amana can make it right.

The fridge is new & set at recommended settings. Things in fridge froze. The temperature control indicates cold on BOTH ends instead of colder on one end thus it is not clear how to adjust it up or down!!! Even the Amana chat told me to turn it down but could not indicate which way until completing a long chat!!!!

It had problems to begin with ie: pushing the start button had to push 13 times. They kept fixing it, finally changing the computer part. Had 5 service calls. Also kept stopping mid-wash cycle. BOTTOM LINE: DONT GET THIS DISHWASHER!!

We bought the Amana washer and dryer 8 months ago. We were very pleased at first as to how silent the washer was. Then we started to notice that the washer was taking longer than usual to wash a regular load of clothes. I didn’t think anything of it until it started making the worst noise I have ever heard, it sounded like the drum was going to come out of the whole shell. I called ABC Warehouse where we bought the set and they told us that it was under manufacturers warranty and to call the warranty service. I called and they set us an appointment for the service repair center, which is Lewis Appliance in my area, which these people are worthless. He came in and lay on the floor and did some things to it with a machine and told me that they had to order the part and it should only be a week or two but I could use it in the meantime. It has been a month and a half and I am still waiting to get it fixed and it is still beating itself to death worse than ever. I called Whirlpool today and got into a screaming match with the customer service department and then the supervisor, to no avail. I told them its beating itself to death. They told me that if anything else breaks on it then they would continue to fix it until it is pretty much no longer repairable. DO NOT BUY WHIRLPOOL PRODUCTS. THEY ARE JUNK!!!

I was the lucky one chosen by a bad quality control department to miss the 30-day requirement for defects. They call it a cosmetic issue. My new side-by-side stainless steel refrigerator (matching the range) has a clearly unaligned door, unaligned according to manufacturer specifications. From the top view it looks like the seals are off... One is wider in spots. However they are stating to me that it is a cosmetic issue beyond the 30-day window. And I DO HAVE PHOTOS. For AMANA to not consider this issue for what it is has been unbelievable to me. They wont replace the door... Nothing. Am I mad? I no longer consider them to be a respectable company. They would rather I have it as it is with bad quality control, using a 30-day extreme rule. So I lose.

I get the best price i love my dryer... This is my first time i buy in this store i love it.

Contacted Whirlpool/Amana regarding my 95 year old mothers washing machine. She purchased in February 2014. She uses the machine once or twice a week. During the rinse cycle, the water pumps in and out at the same time. No agitation. One year warranty on machine, so the company will not replace for free. My brother and I have contacted them repeatedly with no solution.

I havent even had this Amana washer one year. It quit working. I guess when you buy a product that is lower priced than the rest you think itll be short lived, but 1 year! Doesnt start, nothing. Piece of crap. It never got the clothes as clean as other machines Ive had. Never again Amana! I bought it a Menards in Minnesota.

I bought a washer and dryer in Irwin at Rosendahls. The first time I used it, it would not work on rinse. The motor would just hum. Called where I bought. Said out of his hands to call Amana. I did. They blamed it on water pressure which I thought was bs. Then I filled up with water with bucket. Then it still would not work on rinse. Called them again. They said they replaced some parts. Took 20 min and theyre gone. They never checked at any time when they said it was fixed. They never ran a cycle ever. I said if it works on wash theres something wrong. They just bide time till warranty runs out.Now Im on a fixed income. It took me 2 and a half years to save for the pair. Im just disgusted at the way I was treated and they dont care they got their money. I tried to add the water for rinse. It just drains out but I have always had to add water to wash because the clothes were always dry on the top. My clothes come out with detergent on then after its done because it never ever has rinsed. DO NOT BUY AMANA ESPECIALLY ONE WITH NO WATER SETTING ENERGY EFFICIENT ONES. THEY DO NOT WORK. Im stuck with it. I live in a trailer which is small and I go to Laundromat. Dryer works great again. DO NOT buy.

Purchased an Amana washer nine years ago, and the washer is only used once a week. And you would think it would last longer. Were talking about two loads a week. It will cost $300 to repair. What has happened to the craftsmanship of some of our appliances? And I have noted that if I had a family, it would have malfunctioned sooner, but if its only me, it would take longer. All of the complaints that I discovered so far are mostly about the seal and the leaking water from the bottom. So I spent $75 to have a repairman tell me it would cost $300. How can Amana continue to manufacture these washers without having a recall? The model number is NAV2330AWW, serial number NO1004341EG. I have seen this model mentioned in several complaints. I will never buy another Amana brand item. It is not fair when a company has existed forever and continues to manufacture poor quality products. Who can you trust, who stands behind their name saying we are the best, who knowingly manufactures and sells a product with a short service life? That is Amana. It is all about the profit and not about a positive reputation. It is my fault for not Googling about Amanas complaints regarding their washers. It would have saved me at least $75 for the diagnostic repair fee.

My wife and I bought this Amana washing machine & dryer as a set from Best Buy in Green Bay, Wisconsin, little over two years ago as a Christmas present from me & Linda, to myself & Linda. Just last week (2/9/2016), the wife was doing some laundry. When she closed the door it wouldnt lock, so the machine couldnt start its washing cycle. She asked me to come down. I looked at it, unplugged it, and waited a few minutes, thinking that it would reset itself. I plugged it back in and had the same issue. I turned the dial and there was a huge light, followed by the tell-tale noise of electrical components arching. Then there was a flash of light (from the back of the control panel, followed by a cute little mushroom cloud). I called Best Buy and informed them of what had happened. They said that there wasnt much they could do then transferred me to the customer service manager. She gave me the customer service number to Amana. Upon calling them, I had the feeling like I was bothering them (cold shoulder routine). Like the other complainant stated, Amana has been around for years, figured it was a solid, dependable product. Obviously, it isnt - quantity, not any quality anymore!!! After what seemed like an hour had passed, I finally hung up. Totally disgusted & frustrated with my experience. We both feel like we have been duped. My advice, DO NOT BUY ANY AMANA PRODUCT WHATSOEVER!!! Thanks Amana for nothing. I will not recommend your product to ANYONE!!! Pull your heads out of your **!!! Mr. & Mrs. pissed off in the beautiful far Northwoods of Wisconsin.

Three of my Amana appliances are not working. The Amana washer is 4.5 years old, the Amana oven and dishwasher are 6 years old. I understand that appliances break down but three so soon and at the same time????? Shame on Amana. Do not buy Amana products! I just paid $170 for a diagnostic evaluation to tell me that the repairs will cost me over $750. The issues I have with all three are common with other customer issues, yet the company does not issue recalls. I bought the stackable washer & dryer. If I end up needing a new washer, I dont know if I will be able to get one that will properly fit under the Amana dryer. I will never ever buy an Amana product again. Their products are defective and they do not care about customer service.

On November 23, 2011, my 2007 Amana French door, bottom freezer refrigerator model # AFI2538AES began making a loud popping noise, touch pad panel lights flashing, and cooling stopped. The popping noise was from the ice maker flap opening and closing. The HV board needs replaced, Whirlpool Manufacturer #12920710. I contacted Amana to order the part. The service rep said it is on backorder until February because they have been pulled from the shelf and are being revamped. When I asked if the part would be covered by Amana, since a part needing revamped was essentially defective, I was told no. Requested to speak with supervisor, who states she didnt know where I had heard that the part is being revamped but occasionally, they have difficulty finding manufacturers to produce parts and was certain this was the circumstance. I was told there were no other complaints like mine documented. Amazingly, however, the supervisor was able to locate the backordered part, which the service rep, the parts department and two independent repair shops were unable to find. I expressed my concern that the part found, only three in stock, may be leftover from the stock requiring revamping, rather from the previous manufacturer and not of the same quality of the part which may be produced and available in February. I suggested they reimburse for the part. They declined. I suggested they reimburse should the replacement part need replaced. They declined. I thought of more suggestions but didnt feel they were appropriate to express. Whirlpool/Maytag/Amana should recall the bottom freezer refrigerators with the HV board #12920710 due to defective or faulty part or incompatibility with these refrigerator models.

I recently bought a new home where the appliances were part of the package. They were all brand new so I figured that all was well. I bought liquid fabric softener to put in my rinse cycle, but I ALWAYS kept missing that cycle. I finally sat upstairs next to my laundry room and waited and listened. My washer NEVER fills up with water for the rinse cycle. My clothes have been having soap residue on them for months! This is BS! Plus, the lid always locks so that you can NEVER see how the machine actually washes your clothes. After realizing that my washer never rinsed my clothes I got online to see what other complaints I could read about this company and Im not the only person who said that their clothes never rinse. What sense does this make??? A washer that doesnt rinse??? This company should be ashamed of themselves. Now every time I wash my clothes I have to go upstairs and do a separate rinse cycle. How stupid is that?

Our new Amana furnace is so quiet and efficient! We love it. We aren't nervous to enter the long winter months. We know we will be warm and comfortable until spring.

Bought $700.00 dollar stove in April. Got it in June so stove for cooking all this time without one. Now I get the darn thing and cant use the drawer on it. It does not slide at all so now I need storage.

I bought a washer/dryer set. I started to wash a small load of cloths and the drum was banging around. Ok... so I thought the clothes were off center and NOPE they were not! The drum has a lot of play and IS THE WORSE WASHER EVER!!!

Purchased a Washer and Dryer from the NEX online back May. The dryer had issues of turning itself off. It would stay on unless someone opened the door or turned it off. I thought it was the times and purchase another one for $83. Now the dryer has stopped working all together, no wonder this brand has cheap prices. BEWARE. Do NOT purchase Amana products!

Purchased an Amana washer and dryer 4 years ago and the washer has broke down. I only do laundry once a week and it is only my husband and me, not a lot of washing to do and it has already broken down. Went back to Teppermans to see about a new machine but the nice salesman asked if we had purchased an extended warranty and he checked for us and we still have a year left on the warranty. The salesman then told me that they would repair it or replace it. Apparently he isnt aware of the horrible service from the company handling the extended warranties. 45 minutes after I called they sent me an email stating that my claim was denied because of the items that arent covered by the warranty. I guess they have magical powers to be able to diagnose the problem without anyone looking at the machine. Very disappointed with the Amana and will never purchase any of their products again.

WARNING. The Amana clothes washer I purchased does not wash clothes. It moves clothes around and gets some of them wet. I have tried to manually add water to the wash and rinse cycles with a bucket. I recently hurt my back and was not able to manually wash my clothes with this piece of poop. I finally had enough and have upgraded to a automatic clothes washer that agitates the clothes instead of me. This Amana HE washer is the slowest, least efficient, manual clothes washer on the market. I had the piece of junk hauled to the dump before I grabbed the model. It was a Amana HE with no agitator. Should not be sold as a clothes washer. False advertising.

This one was in the house when we bought it and it works great. No need to replace what is working so I am not going to be buying a new one anytime soon. This one is over the oven and it is stainless steel and looks good where it is.

I had no idea that the Amana side-by-side 25 cf fridge I bought in 1993 would last this long. Its now 20 yrs old and still going strong. The only problems I had were with the ice maker, which I had repaired a couple of times years ago. But when I moved the fridge to do floor work and replaced it, I opted not to connect the ice maker back up. All ice makers break down a lot, it seems. So I use the ice bin for food storage, and I use old fashioned ice trays with a specially-shaped bucket for ice. The temp control on my fridge seems to be just fine, after all these years. I do vacuum the front grill at the bottom occasionally and underneath to the extent I can. But Im looking for a new fridge because I think this one will probably go soon, and I dont want to have to buy a new one in an emergency situation. I dont know if Amanas are still made the same way, or if the quality has gone down, or even if I just lucked out with my fridge. But the layout of the fridge is awesome, the special compartment to keep milk extra cool, the freezer space, the quietness (w/o the ice maker its been pretty quiet, but the ice maker was pretty loud). If I could find an exact replica of the one I have, Id buy it in a heartbeat.

Just purchased an Amana HVAC system...AC/Heater/Coil. Very satisfied with system and Professional installation by Dibiase Heating and Cooling company. Looking forward to Many years of efficient, reliable and quiet operation.

Amana Top Load Washer W10740545A; W10740546A - This washer was purchased from Albert Lee Appliances, Bellevue, WA, on 3/31/2015 and installed on 4/7/2015. It failed to operate for the first time on 8/5/2015. Once the appliance is installed, the customers are on their own and Albert Lee turns over repair to a company named Appliance Hospital, Seattle, WA. It does not seem like a good business decision to not also be responsible for repair for how can they gauge what products reliably serve their customers?An Appliance Hospital technician arrived on 8/7/2015, pressed the same start button that we had been engaging and the washer worked. He left with the promise that a new controller would be ordered -- not received or installed as of this date. Thus, it appears that we are involved with an intermittent failure. This does not translate to reliability concerns on the part of Albert Lee Appliances, Appliance Hospital and especially Amana-Whirlpool. Apparently, none of these businesses are concerned with the stocking of an appropriate number of repair parts locally. I would recommend that other buyers not consider doing business with the above.

Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.

I had an Amana gas stove/oven, and replaced approximately 4 thermostats over 5 years. I decided to get rid of it and get a new stove oven. When I went to buy the new oven, I thought maybe my Amana oven was somehow a lemon. Knowing that Amana used to mean quality, I stupidly bought another Amana gas stove/oven, which is a better model, and now more digital, and have had it since last fall. I used it the other day, and the same thing happened as it did with the other one I had, when the temperature reaches 400. All of a sudden, it ignores the 400 and keeps rising. I only knew it was happening, because my food started to smell too hot, and when I looked at the oven thermometer I have inside, it said 600 degrees. I hate that I cannot trust Amana anymore, and would really like to return this product and buy anything other than Amana.

Our old heat pump died and we needed a new one. I did a great deal of research and we chose this Amana model as the best value as it had a great price and great quality.

I purchased Amana fridge (model AFD2535DEQ) on 12-4-2008. Excellent looks, cooling, and energy conservation. Loved the bottom freezer. On December 2011, the fridge’s cooling lost efficiency. The repair tech says top compressor is not working. The cost to repair is half the cost of the fridge. To date the top fridge is keeping at 39 degrees while set on coldest setting. Freezer works fine. For the forty years of my marriage I have purchased and used Maytag and Amana products. Never again! A refrigerator that costs over a thousand dollars and lasts only three years is not a good investment. As a side note, my daughter had the same problem with her Amana at only five years old. She replaced with Kenmore.

I bought an Amana clothes washer in December and it died on March 6th. I have contacted the company about trying to get a refund and got a form letter and a rude customer service person... Im sending them a certified letter and then filing in small claims court to try to get my money back. So save yourself a hassle and buy another brand.

I bought my Amana Ntw4650yq0 washer new about 5 years ago and it wont spin. I do not recommend the 4600 series and I will never purchase another Amana product because you cant actually contact them.

I thought Id done adequate research through Consumer Reports, etc. My Amana French door refrigerator model # AFD2535FES worked fine for the first year. Then, the food compartment wasnt as cold as it should be and food began to spoil, although the food in the freezer drawer was rock solid and snow started forming on the inside. Id purchased an extended warranty, so I thought having it repaired would be a non-issue. The repairman said it was due to too much food in the freezer, so air couldnt circulate into the food compartment. He said to defrost the freezer, which I did. It seemed to work OK for two weeks and the same thing happened again--all the food spoiled again, even with minimal food in the freezer. The second repairman came out, this time he said it needed a new heating element. I waited another week for the part to arrive (more time off work) and then he returned and replaced it. Two weeks later, the same problem happened. Spoiled food again, and time off work. I am expecting the repairman later today.This fancy stainless steel behemoth is a lemon and needs to be recalled. The temp inside is 65F and makes storing food impossible. It has been a huge expense and a great inconvenience. I will never buy another Amana appliance and I will advise everyone I know to boycott their products.

Since the purchase of the Amana fridge, installed 4/2014 has been repaired 3 times and now the icemaker has failed again. Called to schedule a repair and was told that the policy has been cancelled for non-payment. The extended warranty and unit are paid in full at the time of purchase! Of all the appliances Ive owned in the last 45 years, this is undoubtedly the worst of the bunch. Am I required to go through the hassle of making a copy and sending it to prove the warranty is still in force? No! What a runaround! DO NOT PURCHASE AMANA PRODUCTS! Unless you want a lemon and have to make your own ice. To date, the water pump and icemaker has been replaced. 1st replacement of the icemaker was put in wrong and had to have service tech come back to fix that issue.

It does its job. Its easy to clean the removable filter. Rarely does it leave any residue, scrubs the dishes well. It takes tabs or powder cleaners. Easy to use, has few buttons to use, good machine!

I guess I would say it is a high 5 but it is June and I have not used the heat portion of the system yet. The AC works great so far and sounds efficient. The calling mechanism is instant.

An Amana furnace and air conditioner were purchased in Dec 2013 after my 21 year old furnace died. The Amana furnace first broke down and stopped cycling Feb 2014. The air conditioner first broke down and blew warm air in June 2015. Since the first breakdowns the air conditioner broke again in June 2015, it was making a leaking sound. Air conditioner broke again in June 2016, blowing warm air. Furnace broke twice Jan 2017, no heat. Air conditioner broke again May 2017, blowing warm air. Furnace broke again Jan 2018. And lastly, the air conditioner broke again July 2019 and I am currently waiting for a new evaporator coil. Evaporator coils are not covered under warranty so nearly $800 out of pocket. Wish I had more time in Dec 2013 to research furnace and air conditioners but when it is 20 below zero outside all I wanted at the time was heat!

While I know Amana is a cheap dryer it is what I could afford (for my rental home) and I thought well it should last at least 5 years. HA HA HA jokes on me. It stopped heating up 1 year to the exact date it was purchased. I will try to fix the heating element one time. If not l will buy something else and wont buy ANYTHING else Amana.

I bought a new town home which comes with an Amana refrigerator. This is a very bad experience. The fridge never ever works properly on any settings. The freezer is always freezing or producing snow ice that blocks the flow of ice and the ice keep on coming out of the place where its supposed without stopping. Water leaks all night from the water flow place... the worst appliance I have ever had.