I purchase Bosch Washer and Dryer almost a year ago. Ever since I brought them home, Ive had problems. The washer started leaking. It would beep as if the wash was completed and my clothes was soaked when I opened the door. My clothes smell bad. I am very unhappy with the product as it was a waste of money.

BEST dishwasher ever owned. It's under the counter dw. The noise level is you don't hear it at all! Stainless steel inside 2 racks adjustable everything for all dishes, pots and pans, cookie sheets, everything. 2 compartments (can be removed) for silverware. 1 rack above for long handled and wooden etc utensils. Best part is cleaning. Pull out the bottom rack, rolls out easily. Remove the filter easy, wash it out in sink and put it back in about every 3-6 mo. Filter is stainless steel. Several modes of cleaning from pots and pans, to crystal glasses. Air Dry or steam. Everything is cleaned 100% everytime. Cost to run is next to nothing.

We bought a washer dryer for £599 just a little over 2 years ago. It broke down in the 1st year, and it has been repaired by a Bosch engineer, as it was still under the manufacturer warranty. 1 month after the 2 years warranty has expired, it broke down again. Each time the problem was a broken drum. I called Bosch customer service complaining about the fact that an appliance I paid that amount of money for, has only lasted for 2 years. I was told that since the washing machine is out of the warranty, theres nothing they can do. I would have to pick up the fee for repairs. Id rather buy a new washing machine, instead of paying for the repair of one which obviously is very low quality. That is not something I was expecting from a brand like Bosch, but certainly they dont care about their reputation. I WILL NEVER BUY FROM BOSCH BRAND AGAIN as their products are really bad and their customer service is even worse. I do not recommend Bosch. Stay well away from the Bosch brand, as their products are not worth the money you have to pay for it.

Relatively quiet and cleans well. Only problem is it is a 3 rack system and with the top tier set for cutlery, it makes loading tall glasses a problem as there isn’t enough clearance to set the glasses properly. Forget about putting common wine glasses in this thing.

Really disappointed, would not recommend purchasing anything from this corporation. Regardless of existing warranty, they charge a ridiculous price for repairment. I was told the repairment fee would cost $129 but when the technician came he wanted to make sure I was told the right pricing and mentioned that it will be $129 + $30 for every quarter of an hour. My dishwasher was still under warranty, yet no one cared. I strongly believe that as consumers, we have the right to be informed. Unfortunately, Bosch Corporation is taking advantage of consumers.I would also like to mention that I spoke with a supervisor, named Rye, who did not possess any of his duties as a supervisor. As a fiduciary agent of the corporation, the supervisor did not seem to care about me being misinformed and kept on blaming me for not understanding the situation. I am extremely disappointed and I really do not wish any customer to experience what I just went through.

Bosch Free Range Stove Model #HGS3052UC - My mom, 75 years old, called yesterday upset that her stove will not turn off. She called Boschs customer service to advise them that her stove will not turn off and that she needs someone to come take care of it. She was quoted approximately $129 for the first 18 minutes and $12 for every 6 minutes after that and told her the first available date was over a week later. So, in other words, they told her it will be ok for her oven to be on 24/7 for over a week until someone gets there. It gets better!! My husband went over to look at it and realized that the screen that displays the clock and functions was hanging off behind the glass. He opened the back to find that the control module was held on by double sized tape!! I kid you not!! This was supposed to be one of the better stoves and it is held together by tape!

We love our Bosch Dishwasher and will buy another one when we move (even though the new house comes with a brand new one). We especially like the 9 minute rinse cycle we can use if the load isnt full. We also like the third rack for spatulas, though that rack doesnt always get cleaned well. Its also extremely quiet. We only wish there was a light to say it was clean vs just rinsed.

I bought a fridge and freezer from Bosch in May. It has so many problems. Every time I called Bosch customer center I was given a case number and was told another service company would contact me in a day or two. However, no company would ever contact me in a month or two. Then I called the company and gave them the case number, they said Bosch never sent them the case. When a technician come finally, he looked at the problem and then said they did not deal with it. I had to call Bosch again to repeat this process.

This is the second time in a little over three years that I had to pay a repairman for my Bosch gas-free standing convection range. The first time was the igniter. It cost me $197.95. Now, I had to pay $85.00 for a repair because the control panel came loose and I found out it was just taped on. I cannot believe the poor workmanship that goes into your product. I will never ever buy any of your products again and I will tell everyone I know not to buy any of your products.

Quiet, does a great job, lots of room, 3 tiered. Heavy, regular, eco, normal, express, and rinse cycle with delay, half load, delicate, sanitize and extra shine options. 3 racks, top for cutlery, middle for cups and glasses, bottom for pots and plates, and more cutlery. Very efficient use of space. Digital display. Time remaining feature really handy. Stainless steel. Model SHE68T55UC/03. Nothing bad to say. Best dishwasher weve ever owned.

The dishwasher is very quiet and washes well, but after a mere 5 years the plastic recessed handle on the front is cracking and falling out. We are very disappointed. There is only one couple using it and we only run it about twice a week, when its full. We expected more from Bosch.

Installed new factory fresh Bosch dishwasher for my mother on August 17, 2016. 20 minutes into initial clean cycle E:15 code appears on display with drain pump running continuously. Called Bosch customer service and was told this indicates an internal water leak. Bosch provided 3 phone numbers for local service technicians and told me I would need to schedule a repair appointment because Bosch customer service was too busy taking other calls. Earliest appointment was 1 week out. Bosch factory certified technician confirmed internal water leak and after 1 hour of troubleshooting determined the distribution/circulation pump seal needs to be replaced. The new part (which retails for less than $2.00) will take 3-5 business days to arrive and then a follow-up appointment can be scheduled to install the new part.Based on the other reviews Ive read, I am skeptical that this will solve the problem. The other observation during the initial clean cycle was that while the unit was draining, a large amount of black debris seemed to be discharging through the drain hose. I am wondering if this is the mold problem Ive read in some of the other complaints/reviews. The drain hose is almost clear so it was easy to see the darker looking debris. After a couple of drain cycles, the discharge water was free of black debris. I understand the units are tested in the factory before being packed up for shipment so a small amount of water in the bottom of the pump is normal but why the mold? When I mentioned this to the Bosch customer service representative I was told that they had never heard of such a thing before (really?!).Why didnt the factory test detect the leak problem? If it did, was a decision made to go ahead and ship a defective unit out anyway? I have an older Bosch dishwasher (purchased in 2008) that never had problems like this. My mother always comments on how quiet it runs when she visits. It would appear Bosch has significant quality control issues on the assembly line and perhaps throughout the entire enterprise that need to be addressed. Customer service is basically constrained to follow a script that seems to weigh heavily in favor of the corporations bottom line and not the end user. I will be loath to recommend Bosch products to anyone until these systemic problems are rectified. This could be the undoing of what was once revered as a solid company as consumers find better products from other vendors.It looks like my mother just wasted $700 on a flawed product and instead has bought into the additional frustration of chasing warranty claims. I should mention that I own a now discontinued front loading Bosch clothes washing machine that recently was involved in a class action settlement (you might have guessed, for mold problems) for which I received a check in the amount of $55. That amount does not cover the cost of a new front door seal that breeds black mold every 12 months or so requiring replacement. I am on my 3rd door seal in 3 years of use. The first replacement was under warranty. The second replacement was at my expense (~$85 plus shipping plus an hour of my time to install it!).

We bought a Bosch dishwasher for about $700 shortly after the 2009 recall (dishwashers bursting into flames due to electronics issue). We thought that the quality issues were limited to a single electronic component, and previously the company had a good reputation.The dishwasher cleans dishes, so we should be happy, right? In the past year, the control buttons and the plastic countdown window have popped out one by one. Today is my second round of DIY repair. The reason for repeated button loss is now very clear - the front fascia panel is made of a thin panel of ABS. This is not just a decorative panel - the stress of door opening with every use is applied to the panel, which is now cracked. Because of a design flaw, the cracks propagate right into the button area - so I no longer have a way to keep those buttons from falling out.Parts are available on the Bosch web site - only $86 plus shipping for the fascia and the missing button. The replacement panel will have the same design issue as the original, so this may buy me a year, 2 years or three of intact dishwasher. For environmental and financial reasons, I expect a dishwasher to last about 15 years. I am very disappointed by the substantial repair time and cost caused by an under designed appliance part.The model number is she45m02UC/53 and the part of doom is panel-fascia 478810.

I loved my Bosch dishwasher (Silence Plus 48 dBA Dishwasher) when I first got it. It was so quiet and did a great job. Two years in and just out of warranty, it needed a $300.00 repair because water was leaking out the bottom. Now, two years after that, it wont stop draining, even with the door open. A repairman confirmed what I thought, water was leaking into the subtray so the float wouldnt drop to allow the machine to function. He found a break in the water valve and told me the problem is a common one. I wont be buying any Bosch appliance again.

Bought a very expensive Bosch slide in range and we are extremely disappointed! First of all, the oven takes FOREVER to heat, the oven door has something happening in between the glass panels that slightly obstructs the view (happened just a year after the purchase), replaced the electrical panel which cost us $450 and now none of the burners are igniting, so well endure another repair! This is all within a five year period! Dont buy Bosch - its junk! We never had to repair our cheap Kenmores - EVER!

Worst customer experience. Save yourself the nightmare and dont buy Bosch appliances. I spent nearly $3k on a new washer and dryer from Bosch. After almost 3 months I still dont have both machines fully functioning. This is incredibly inconvenient since I have a young child and have to do laundry frequently. Bosch has given my husband and I the run around repeatedly. Their customer support is terrible. Weve lost 4 vacation days staying home for repair men and at least 20 hrs of calls and being on hold. They call at 9 pm the night before they come with a window, they change the times, cancel appointments. It just never ends. They obviously dont care about their customers. I would never recommend buying anything from them.

Wonderful Machine. Much superior to the Bosch Axxis we replaced. Cleaner clothes, easier navigation, more program options (temperature, rinses, prewash) compact, quiet! Hope it lasts longer. Very satisfied. Highly recommend it.

Bosch 500 Series HBE5451UC - From installation forward the oven would not heat up to temperature. We bought it through Sears. I called Sears Repair twice. They just gave me the runaround wanting me to bake various things and keep track of how long they took to bake. Sears was not interested in my problem. Called the Bosch Service line. They gave me the name of and excellent repair service that would drive 60 miles to my home in the mountains. The repair technician evaluated the oven and found it had a bad board, I suppose circuit board. It took 3 visits from the repair tech. The wrong board was first sent. Once the correct board was installed the oven is reaching temperature. However it continues to not bake good evenly. It bakes things faster in the back of the oven than at the front. I have to watch or bread or cake will be burned in the back of the oven while still pale at the front.The baking rails are a real danger. There is only one pair of rails with the oven. I tried to buy a second pair so I could bake 2 pans at a time and they are not available. So, I tried inserting a pan without the rails. It is very dangerous!! You have to be very careful or the pan falls out and would dump its contents on the floor. So, the oven has very limited use with only one usable rack for a pan limiting how much one can back at a time. This is the 3rd wall oven we have had in this cabinet in the 40 years we have lived in the house. It is 34 inches up from the floor. Every time I open the oven it blows hot air into my face fogging my glasses. I have to step back and wait for my glasses to clear before I can check or remove whatever is baking. As a Public Health Nurse I am concerned this oven has too many safety issues and is a menace to the consumer.

Purchased a new Bosch French door refrigerator. Two weeks later the ice maker stopped working. Called for service. Noticed the vegetable and deli drawers had frozen everything solid. Noticed all the food in the rear of the device was partly frozen. Rep came out and announced the ice maker was defective, needed to be replaced. Ordered new one. He also explained that the ice maker regulates the temp for the refrigerator. Replaced the ice maker. The ice maker constantly drips all over the refrigerator. The water and ice dispensers do not work well. Ice either comes out at a breakneck speed or not at all. Water sprays out all over the place. Very poor engineering.I still have occasional freezing in the veg drawers. Spoke to the Bosh consumer agent, she was arrogant, rude and generally unhelpful. Suggested to me I not put vegetables in the veg drawers, as they tend to freeze! I asked her if she was planning to send another device out for purpose of cooling the verges. She became even nastier. My opinion, run in another direction if you see Bosch while shopping for appliances. Also, my daughter apparently bought a Bosch side by side and hates it. Rues the day. Wish I had spoken to her first.

Cleans well and is very quiet, doesnt dry the dishes as well as our old dishwasher no matter the detergent or brand of rinse aid used. The dishwasher was on sale but original price was $600 and I think for the performance it should have been in the $400 group of dishwashers.

Advice for anyone looking for appliances: DO NOT BUY FROM BOSCH.. We got a microwave from them because it was supposed to be the best of the best. About 16 months after purchasing, the microwave needed fixing so we did it the way Bosch said we had to do it for the parts to be covered. This happened 3 times in a matter of 3 years. The third time, it was deemed unrepairable. After a month of going back and forth with them, not having a microwave, the best offer they could give me was that I had to pay $300 for a replacement microwave. Mind you, it was a $1200 microwave to begin with. So with the original cost upfront, the service costs and what they now want me to pay for a replacement microwave, I’m looking at roughly $2100 dollars on this microwave. And they claim this to be a “more than fair” offer. The customer service will throw you around from one guarded person to the next. They’ll forward you to their “manager” and when you ask for their name and title after finishing a conversation with them, you’ll find out that it’s not the manager and they’ll REFUSE to give you their last name or an email or anything to contact them. Then, when you’ve had enough and you name all the people you’ve spoken with and that you want to speak to the actual manager, they put you on a lengthy hold that conveniently dies on several occasions. https://www.facebook.com/BoschAppliances/

Excellent stove. I love either the baking or convention option on the stove. Love the fact it is a self cleaning oven with very little clean up afterwards. It is a gas range in my opinion cooks far better than electric ranges. The middle fits a large grill pan.

Does a great job. Very pleased from the towels to the farm clothes grease and grime the machine cleans well. We live on a farm and the water use was a big selling point for me, it was great not having the constant worries thru the drought. The shorter cycles on the machine is what I use most, the more grime the more time for washing. I have had big top loader machines all along when our 4 children were growing up but now with mainly 2 to 4 adults and some times the grandbabies its perfect.A friend recommended the brand, I had people say they werent happy with the front loaders. I decided to pay for the expensive machine, but spare parts expensive. We broke the latch on the door and a new one was $400.00.That was a shock. My son made a high frame to it on for ease of access. No bending for me which is great and a must.

A few years ago we bought Bosch green dishwasher. That means it uses relatively low (below 100C) temperature to wash and dry. Thus various microbes are not killed and the dishwasher sanitized. Finally, the water which always should be in the dishwasher gets nasty smell. Who was so stupid to create such green stuff without option to use normal washing and drying temperature not the green? Do not buy Bosch as you can get something stupid like green microbe friendly appliance.

I have been using Bosch Dishwashers since 1986. I purchased my first Bosch Dishwasher while living in Rauenberg Germany. Had no problem with the machine. On my return to Canada in 1993 I kept the machine, had to have a 220 line installed in house to use machine. In 2013 decided to buy another Bosch machine. I quickly found out there is a difference in quality of machines made in Germany than the ones in North America. I have had nothing but problems with my new Bosch Model SHE3ARF2UC/08 SilencePlus 50 dBA. Every month once or twice a month the machine would not drain. Saying blockage of drain. Dishes are washed off prior to been placed in machine. Problem still persisting. This is a regular problem with this machine. Time to look for another brand. Had enough of this problem. Costly.

I recently moved into a new construction townhome with a Bosch Dishwasher. I immediately noticed the dishwasher had some issues and a pump ran for about 3-4 days after the cycle was finished. I called Bosch customer service and they said if they sent someone out and there was an installation vice a mechanical error I would be charged for the trip despite the dishwasher still being under warranty. I can understand that if they didnt do the installation they would not be responsible for installation issues, but charging for the trip (I cant remember the price, but it wasnt insignificant) is ridiculous when its a brand new dishwasher.How am I expected to know what the problem is? I didnt know what the source of the problem was, so I decided to wait and contact the installer. I finally got an appointment made through the installer about a month later (the repairman was actually a Bosch employee anyways). He determined the tub was cracked and not repairable. I will admit it took me about a week to send them my closing documentation from the house (proof of date of purchase), although I feel like they should have a record of sale to the builders someplace. The appointment was in mid June. It is now end of August and I still dont have my dishwasher.Bosch called me once by accident and said they would be in touch within 24 hours to confirm I was eligible to have my dishwasher replaced. I called them multiple times to see what the hold up was, they never had a good excuse (kept saying it would be 5-7 business days to verify that I was eligible for replacement). I dont know how long it takes to verify that a dishwasher is less than a year old, but apparently it takes Bosch over 2 months. What finally broke my cool and had me write this interview was my final few calls with Bosch and the installer. I called the installer and they said they were only waiting on the approval paperwork from Bosch and said they would call Bosch again to have it sent. I called Bosch again the next day and they said they would send the paperwork within 30 min.I called the installer for the, hopefully, final time today and discovered they finally have the paperwork, but they dont actually have a dishwasher for me yet and wont have one for another 3 weeks! This is absolutely ridiculous. I can put up with a lot, but the level of incompetence and amount of blame passed back and forth between the installer and Bosch is intolerable. They obviously do not stand by their product and are incapable of processing the simplest paperwork. This is actually the first review Ive ever written, I know that makes some people disregard it, but its because of their complete incompetence I feel infuriated and obligated to get this experience in writing. I didnt even use any swear words. Their product isnt bad from what I can tell, but they need to fix their customer service.

Bosch service tech discovered a manufacturers defect in my new dishwasher model number SHEM63W55N. My dealer submitted the request to replace immediately. The RA paperwork took 7 weeks. After spending the morning on the phone with the seller, I was told this model is not available. When I called Bosch, the customer service informed me that they have closed the issue and that they are done. No suggestions or offers to correct the issue and no apology for their delays. I have to hope that the seller will do what is necessary to correct the issue. Would have expected better and more compassion from their customer service people. I do not recommend Bosch if you want good customer service!

Purchased in July 2015 for $1350. We were debating between the two name brands, so we have decided to purchased Bosch invent for life, that was the slogan. After 16 months the drain pump has stopped working and shown e24 on the panel. Did our research online, clean the filter, reset... no success. Called customer services and the respond I got, the warranty has expired after a year so you have to pay for the labour $129 cost and parts will be extra. Why should I pay, My last dishwasher lasted for 15 years (still working but not very energy efficient). So I have to wait for 48 hours for management approval. Well it has been more than 3 days, no respond. After a few phone calls, Bosch finally responded and agreed to pay only for the parts. Lesson learnt, Bosch never purchased again.

Purchased a dishwasher and oven in 2007. The DW was rated #1 and environmentally friendly... Its not ... It requires expensive rinse agents and it doesnt clean the dishes. The heating elemental either never worked or broke just outside of the 1-year-warranty. We had purchased the extended warranty so at least they fixed it.... But it still cost that added $150 bucks. The convection oven was also $1000 and doesnt cook several trays of cookies perfectly as advertised...not worth the money. Two years ago the main computer module fell off the back... The glue dried out that held it in place. Thankfully we jerry-rigged it back. Now the oven door wont close properly, so the oven turns itself off. We called for service and they said the part is $240 plus $150 for labor. I called customer service to see if they could help out... Nope... They blame me... I must have set something too heavy on the door.

We purchased a Bosch oven two years ago. It now does not work. We live 110 miles from the nearest authorized repair. Our local appliance repair person has charged us $200.00 to fix our unit by replacing items until the unit works. Now he does not call us. I talked with Bosch customer service and they advised me that I need to provide them with the receipts of when I purchased the oven. So I would need to go through my 2013 records to find the receipt, then they would pay for an appliance repair person to come out. I have already spent 4 hours dealing with this problem. All I can say is I thought I was buying a quality unit that would take my wife and I into our retirement years. My mistake. Bosch is a highly overrated product. I will never buy another Bosch unit.

I purchased the Bosch Axxis stackable washer and dryer in late 2008 to fit in my kitchen closet. June 2014, started to have problems with it making noises while spinning and then it got louder and finally stopped spinning. I contacted Bosch Customer Service who referred me to service repair but did not offer me a good explanation or offer to refund anything for the unit to be broken after approximately 6 years of use and I am the only person using it.The stackable unit cost me over $2,000 and now the washer needs to be replaced because the repair costs are over $900.00. This is disgraceful! Now, I have to figure out how to find a new 24-inch washer that will fit my Bosch dryer on top because I will never buy another Bosch anything! It is a piece of garbage.

Bought the dishwasher (SHX7PT55UC) 2 years ago from Airport Appliance. From the start, the dishwashers lower rack came off the track and the dishwasher did not clean the dishes. I had Bosch come out two times. The first time, I was informed that the installation was done backwards. They said they fixed it but its never cleaned well unless its on the most aggressive cycle. The rack still comes off the track constantly. One of the worst problems is that this dishwasher takes all color off my dishes and makes all cups totally dull. I hate it. Never again will I have anything Bosch. Bosch = BAD! Ive had Bosch repair people out twice. Plus, they dont stand by their product. Terrible customer service.

I owned a Bosch dishwasher which worked well for 15 years before the timer broke. I did not hesitate to purchase a new Bosch based on my prior experience. If you are thinking of buying one (MODEL SHP65TL5UC) and do not want to throw lots of money out the window and be dissatisfied, I would advise you to seek a different brand. First of all, the dishes do not dry thoroughly and come out with a weird slightly damp feeling even when using a Rinse Aid and normal cycle plus sanitize feature. I have tried to use this beefed up normal cycle with the sanitize cycle even with very lightly soiled dishes and even when the dishwasher is half full because the economy cycle gave me very damp dishes and actually wet plastic bowls. Even with the sanitize cycle which provides extra heat, the bottoms of coffee cups or bowls need to be dried with a towel. Why put things in the dishwasher if you are still drying them??Secondly, there is an ugly smell when you open the dishwasher. I took out the filter and there is about a cup of water that I was told stays at the bottom of the dishwasher at all times (just got this information from Bosch Customer Service). I run this dishwasher twice a week so this same water is just sitting there in an enclosed container for days on end so no wonder the water smells rank - and I have beautiful sparkling sweet tasting well water.How can Bosch deliver a product with such inferior design flaws? I can see from the reviews that many people are having these same problems so Customer Service cannot pretend they never heard this complaint. I intend to pursue this Bosch because I have owned this product for only two weeks and refuse to be stuck with such a bad dishwasher but poor performance with ridiculous design flaws. I guess Bosch is resting on former laurels because I would rank this as a big 0 if there was that option here.

This DW is the Bomb! Quiet with a no heat element dryer. It uses the hot water heat to energize the stainless steel interior to dry dishes. Gives you a signal to open door after cycle is complete and let out the moisture. Glassware stays clear with no fogging film left over. A great machine that is the quietest ever. 60 DB sound.

There is a class action attorney interested... Bosch didnt recall their hazardous (bursting into flames!) dishwashers until a suit was filed. Similar issue here with brand new Bosch double convection oven--control panel and knobs became scalding the first time we used it. It took over two hours for the control panel and knobs to cool down. We keep it shut off at the breaker because the technician said it was just a glitch. Bosch told us if the technician says its safe to use your oven its safe to use your oven--but they refuse to warranty any damage to our kitchen (hello--our us!) if theres a future problem. Theyll just replace the oven--I guess after it burns down your kitchen. Make sure you report the problems on Consumer Advocacy site so others can be aware.

I purchased a Bosch washer, Model WFMC22OAUC in Feb. 2008 along with the dryer and petal stools. I did my homework and found this brand to be the most recommended by pretty much everyone, retailers and repairmen. The washer has now been repaired three times. The mold sticks to high heaven and, being farmers, I can honestly say one gallon of water doesnt bring out **. My whites are now gray. I was told I could wash three loads at once. I should have been told to wash one piece of clothing per load. I doubt that that one piece would be cleaned.

Purchased dishwasher which was factory defective. According to company certified tech. leaks internally not repairable. Had to fight to get the company to take washer back. They tried to force me to take another Bosch dishwasher and I refused. Their service takes weeks to respond and I have waited over 2 months to resolve situation. I would recommend bosch to my worst enemy. I have receipts and a report from the factory certified tech.

I do like my new dishwasher - cleans great and is quiet but there is a smell. This is not food related, or deposit related since it is only 2 weeks old. It is obviously from the plastic molds used for the racks. I am unsure if this is a deal breaker yet and send it back. I have no alternative one to get. This one has everything I want except this smell is bad. You would think Bosch would fix this long ago, sadly not.

It performed much better when new. Now we have to pre-wash everything because the dishwasher no longer removes dried-on food and sticky residue. I keep the filters clean but it is just not washing as well as it used to. Could be that hard water and non-phosphate detergents is partially to blame. Very quiet compared to others. It has rinse and hold, pots and pans, and other useful cycles. Configurable rack partitions and top shelf fold-out utensil holder offer lots of loading options. Like most average dishwashers this one does not have enough top rack clearance for tall glasses. Looks sharp with no outwardly visible controls. Stainless steel front is nice but difficult to keep clean. Pro: Still running after 10 years of daily use. Tub and racks still in perfect condition. Con: Rinse aid dispenser door no longer stays closed. Detergent door stopped latching after a couple years... fix required disassembly and cleaning. Ability to clean dirty dishes has degraded over the years.

Bosch dishwasher bought Dec 19, 2014, died Jan 19, 2015. Has 1 year warranty.. Maybe set in the computer? $300 for repair, whats next?

My daughter and son in law bought a new home 7 years ago and bought top of the line appliances. They no longer had their washer with 3 children to do laundry and the front panel cracked. They had a service man come from Midland appliance around 11 times to change this panel. My daughter and son-in-law work. So someone had to be available to let the service man in. I complained and thought it fair for inconvenience plus unacceptable poor quality of a washing machine. Bosch didnt seem to care. So this story ends with I would not purchase any Bosch appliances when I had to replace mine and my daughter has purchased the same set of course newer and it is DEFINITELY not a Bosch. Service was good from Midland but Bosch would not stand behind their name. I tried to help them as very busy parents with identical twin boys and a beautiful granddaughter.

In 2012 we purchased a Bosch dishwasher based on Consumer Reports Magazine. We bought the top of the line spending a lot of money for what we thought to be a good unit. Since installation we have had it fixed 3 times the first being for a power cord that failed but was a recall that Bosch covered. That part again failed 2 years later and had to be repaired again for the same failure as the first but at my cost. The latest was for a power control circuit board. The dishwasher would start appear to be running but after only 2 cycles would stop and indicate the dishes were clean. However no water ever entered. A search on the internet revealed that other models had the same problem and was involved in a recall. A workaround was to open and close the door after the 2nd cycle and the unit would then fill. I tried the workaround and it worked, indicating the same problem and was later confirmed by a repairman. I contacted Bosch, provided all requested documentation and was eventually told that our unit was not included in that recall and the best they could do was 20% of the replacement board cost which equated to $24.00, but wed have to pay for shipping and taxes which was $17.00. I thought we had bought a well built appliance from a reputable manufacturer but have been proven wrong. Their customer service is terrible and does nothing to HELP you. In the 7 years weve owned it half of the original purchase price has been in repairs. I would not recommend any Bosch appliance to anyone again nor would I buy one.

I purchased an Energy Star Bosch dishwasher about two years ago. It runs quietly but my main complaint is that even when I use the power wash cycle (which I always use now), the dishes just dont come out clean. I need to practically wash them before I load them in. And then after the cycle is finished, the glasses on the top rack always have food remnants on and in them. Also, the dishes sometimes are still dirty in places. I think that being an Energy Star appliance, quality and efficiency have been compromised for the sake of conserving water and electricity.In addition it probably costs me more money to pre-wash the dishes before I put them in the dishwasher! I also find that the silverware rack is in the wrong place. The silverware catches on the side making the rack stick when you pull it out. It also is on the other side of the dishwasher when loading. I owned a Maytag dishwasher for 12 years and loved it; I never even called a repairman. I will not buy another Bosch!

For decades now I have used and preferred Bosch products. Recently I have had an ongoing bad experience with a Bosch dishwasher that I bought last June from Sears. Last January it abruptly stopped working. It was under warranty so I contacted Bosch as Sears does not handle warranty issues. I was told to contact a local service provider. To my regret I called Appliance Marshall repair in Cary Illinois. The idiot they sent made 2 trips and was not able to figure out how to make the warranty repairs. Instead he claimed that water leaking from the brand new custom made to accommodate my new dishwasher had somehow leaked water that damaged the dishwasher, and that it was not covered by warranty. I told him that there was never any such event, and there was no water leak anywhere. The only source of water in that location was the dishwasher. I have pictures that show the floor discolorations and that the leak came from the dishwasher itself. There is no discolouration or drip line on the floor aside from the perimeter of the unit. But since this guy used up my 2 service calls I have to pay for some 3rd party to come out and fix my dishwasher. This has been going on for over 2 months now and I still cannot use my VERY expensive Bosch dishwasher. I should add that during both visits this creep made to my home he made me very uncomfortable by asking irrelevant questions, suggesting friends for repairs to the new home I am remodeling, and really strange behaviour. I hope these guys are subject to a successful criminal background check prior to being sent into peoples homes. Anyway, prior to his deciding and informing Bosch that he could not accomplish the warranty repairs, I called and emailed Appliance Marshall repair that he never be sent to my home again since he made me so uncomfortable. Since an accurate and verifiable diagnosis of this unit was never made I feel that I have a Bosch product in my kitchen that is a fire and electrocution hazard. I just want to express my extreme dissatisfaction with Bosch.

I dont recommend the Bosch stackable dryer. Drying sheets is a pain since the dryer rolls them up in a ball; if you dont shake them out every few minutes, the inside stays damp. The sensor doesnt work, so you have to keep adding time to the dryer. And things take much longer to dry than they should. The dryer I have is new; I was very happy with my 15-year-old dryer and thought a new one would be an upgrade. I was very badly mistaken.

Freezer has been repaired 3 times. Ice maker has never worked properly. Already out nearly $500 in repairs. Now, rubber sealant around both freezer and refrigerator remain very warm to the touch. Freezer leaking on floor, and the freezer doesnt work at all. Lost all food stored inside. Called Bosch and local Recommended repair service companies, as we have before. No help on the weekend. No call back from Bosch. No effort to help. I WILL NEVER BUY ANY BOSCH PRODUCT. AND WILL WARN EVERYONE I KNOW NOT TO. GOING ON OTHER SITES NOW.

Very poor quality. Combo oven/microwave broke down 3 times less than 2 years after purchase. Parts take up to 3 weeks to come in. Have a warmer which broke-down 1 week after purchase... Customer service is lousy, never call to give status... Go away running. Says German but in fact make in China.

I have ordered Bosch 7 kg Fully-Automatic Front Loading Washing Machine (WAK24268IN, silver/grey) on 11th OCT 2018 from Amazon India. After receiving the product, it took 20-25 days for demo. On the demo day, weird sound is coming from washing machine and I informed Bosch technician the same moment. However he convinced me by saying as if now it doesnt have any load (clothes), so do not bother about it. On 2nd day, the Surf Excel is coming out and washing machine is vibrating like anything. I need a urgent replacement ASAP. YES KINDLY REPLACE THIS FAULTY WASHING MACHINE. BOSCH TECHNICIAN PHONE NUMBER: SRAVAN **. From last 10 days I am calling him, But he is not responding to the call. I already informed him about the issue and he told he will come tomorrow but that tomorrow never came.

Bosch washer and dryer: The paint is peeling off the surface of the washer. The dispenser door has cracked. The dryer gasket has cracked. These appliances are less than two years old. I called the support center. I must pay $200.00 for a diagnostic evaluation before they will consider whether this is a warranty repair.

I purchased a Bosch dishwasher in August of 2012. Model number SHX33RF5UC/64. It has the hidden integrated control panel. It worked well until a few days ago when it stopped draining. I called a local appliance repair company, which has fixed our appliances for 19 years. The repair person who came looked at the dishwasher and then decided they that they werent familiar enough Bosch dishwashers to work on it. I called Bosch, they agreed to pay for a diagnostic visit from one of their approved providers. The repair person took off the front of the dishwasher and drained it. They told me that they could not diagnose it without taking it back to their store. They werent sure if it was the pump, the control panel, or both. I asked how much it might cost and they advised me that it probably would be around 300.00. I asked if he thought I should buy a new dishwasher, because the repairs were so expensive and they only warranted the repairs for 90 days. He recommended buying a new dishwasher.So now I have a dishwasher that fills up, washes but doesnt drain. I hate to get rid of it, but if I get it repaired and breaks then Ill still need a new dishwasher. Shortly, after purchasing the dishwasher I bought the same one for my dad, because initially it worked well. Its really disappointing because I grew up with a KitchenAid dishwasher that worked for 23 years. In my experience todays KitchenAid products arent any better than any other major brands.

DOES NOT EVEN DESERVE A ONE! I bought all Bosch products for my new kitchen thinking German engineering was the best!!! Well, think again! The dishwasher is great, the slide in gas stove is ok but surface scratches at the slightest contact. My complaint is the 24 electric wall oven that I paid close to $ 2,000 for. You set it at 350, the light indicating it has reached the temperature goes off when it is at 325 degrees, when it reaches 350 it then moves on to 400 and even goes up to 500 or sometimes goes down again to 350. It is not usable! I complained repeatedly, had a serviceman come more than once and finally Bosch replaced it only to have the same problem all over again!! I even got my electrician to come when the second oven had the same problem but the problem wasnt the electricity! I feel totally cheated and wish I could reach a larger audience with my complaint!

Three years ago, I purchased a stackable washer and dryer for my condominium. Since I had limited space for these products, I chose Bosch. Now, the dryer stopped working so I call a repair service. $450.00 later, the unit still does not work. I called directly to Bosch to see what they could do about my problem. They sent a tech to review the problem and he diagnosed it as a failed control module. Bosch wanted me to pay for the service and the part which would have been another $300.00 or so. To total this cost so far ($750) if I replaced the part is not a good idea because I could get a new dryer for about $800.00. I feel that Bosch product is inferior and service is zero. As a small business owner, I think this is disgraceful. I stand behind my products and service and incur extra service costs when I have to. Even though it sometimes erases my profit on the job, I always take care of my customers. This is a big company and can well afford to take care of their customers in a proper manner.

Bought a Bosch SMV46G00G dishwasher, thinking Bosch would be good. My previous cheaper SMEG dishwasher, could be switched to ECO setting and left to run its long cycle whilst I went off to bed. Result? Clean dry dishes in the morning. So I did the same with my expensive Bosch washer. Result? Soaking wet dishes and machine in the morning. Ah! but it saves you energy costs, say Bosch. Thats no good to me if it doesnt do the job, is it? I could take it all down to the local stream and save even more energy and money. I expected a machine that was capable of switch and forget. Instead I have to wait until its finished before I can open the door and let it dry overnight. Poor, stupid design. Why not have a mechanism to open the door automatically after a drying time? Too difficult? I think not, it was standard design on USA machines. Recommendation? Dont buy.

Bosch Axxis Electric Dryer- For the first 2 years the dryer worked very well. I cleaned the lint filter after every use. Apparently there is a design flaw where the lint can blow inside the machine & build up next to the heating element. The first time, the safety shutoff tripped & when I checked why the machine wasnt on anymore, discovered a burning smell. For $120 the nice service man cleaned it out & showed me the burned lint. One year later the same thing happened but the lint hadnt started burning yet. I had it cleaned out & the service guy said it would need to be cleaned every year. At $120 for 15 minutes of work, this is not tenable. One year later (today) I smelled an acrid odor. I turned off the dryer; the safety shutoff did not work this time. The smoke coming out of the dryer set off the buildings fire alarm. Im not spending another penny on this poorly designed machine, only to have it burn down my building and putting several families on the street. Bosch admits its not a good thing that the lint can easily reach the heating element, but wont admit it is a design flaw. They advise yearly servicing. I will replace the dryer with a different brand; never buying a Bosch dryer again.

Bosch refrigerator was purchased in 2005 and within the last two months had repairs of over $900. Ice maker not working, sensor not working, fan not working. Had to throw all my food away each time (four times). I grew up in Germany and Bosch was a top of the line product. Bosch, what happened to you, does your CEO not care about your reputation?

Complaint sent in December 2016. After being on hold for 20 minutes spoke with a unconcerned/unkind Caleb ** head manager (or so I was told) of the appliance department. We have a Bosch dishwasher, where basically the upper and lower racks are disintegrating due to rust. The machine is still fairly new, and is run only with your recommended Finish products. The plastic coating on the racks appear to crack and scale off, exposing rusted/rotten metal underneath, something that does not appear to reflect the product quality one would expect from Bosch. It is frankly surprising as we thought we had purchased a quality German appliance like the many other Miele products we have in the house. The damage is on both upper and lower racks, so if I were to guess, I would attribute this to a poor/wrong coating on the steel racks. The damage is not caused by chips caused by loading/un-loading the machine. Boschs reply.. We will give you 20% off new racks as customer goodwill. When carefully ordering a product with a reputation for quality I would have expected them to have more concern when their appliances fail. Super disappointed and will not be buying or recommending another Bosch appliance in the future.

Bosch has a pathetic customer service. We purchased a washing machine from Bajaj Electronics, Forum Mall on Friday 19/5 and it got delivered on 21/5 and since then we have been waiting for the technician to fix it but every time the guy make false promises. Its been 5 days of the purchase but no response. I would recommend to my near dears never go for Bosch appliances.

Purchased new Bosch dishwasher from Lowes. Took 2 weeks to be delivered from the Lowes warehouse. When installed by the Lowes plumbers, the panel showed electrical errors. The installers called Bosch Service, service person could only say it must be installed incorrectly. Lowes replaced. Did not know you had to clean the dishes before loading the dishwasher. After the first load, water stands in the bottom of the dishwasher and stinks. Cleaned as recommended by the owners manual. I did not know you would have to wipe the insides down also. Water still stands and stinks. We thought Bosch was an excellent product until now.

We just bought a Bosch dishwasher. It will not start and everything is connected as per the installation manual. I need some customer help. I have been on hold for a half hour. I give up and will return the dishwasher.

I purchased a $1,600 Bosch dishwasher with the hope of owning a top rated and performing dishwasher. Wrong! This dishwasher has been nothing but trouble. At 8 months, it leaked profusely and caused $4,000 in damage to the kitchen in my 2 year old house. I live in Florida and this caused mold, which required remediation and the replacement of a kitchen cabinet. The pain of messing up my beautiful new home in addition to the loss of use of a dishwasher for 4 months. Their insurance company did pay, but my inconvenience and exposure to the mold was not even considered. The next year, the power cord was recalled due to fires. A backorder for the part took one month. Last month, the drain pump failed and another 3 weeks of no dishwasher. All told, this dishwasher has been out of commission for almost 5 months. Bosch’s Reply is, The dishwasher is out of warranty, so take it up with your extended warranty. What about Bosch’s obligation to provide the customer with the goods that they paid for? Did I mention how rude the customer service reps are? Bosch needs to own up to their shortcomings and be fair to the consumer. Lemons happen and they need to correct the situation with a new product. Don’t hold your breath!

Long story short, I bought a 500 series Bosch and after 2 months it started malfunctioning. I must say Bosch Customer Services did try to fix it by replacing two computers and a pump, but it still malfunctioned. They finally replaced it after numerous calls, service calls and emails. I bought a different brand. Bosch did call me back unprompted by a call from me to see how things were going and even after it was replaced, I got a call from one of the managers about problems with a dealer refund. I found them to at least care about their customer to go out of the way to assist me. As for the product and I have had Boschs before, it was a lemon. Previous bosch dishwashers were great and my niece even has the same one I had but hers worked beautifully. After an 8 month ordeal, I dont think I would buy one again, but its only because I dont want to ever experience this amount of hassle again over anything.

After cooking a pot roast I accidentally got pan drippings on the oven door. I wiped them up and closed the oven door and found that drippings poured inside and became trapped between the glass. This is a minor incident and I cant find anyone to help. The manufacturer had no advise on how to solve this. I called various appliance repair services and no one will help.

Just called Bosch and once again I got a remarkably rude and unhelpful customer rep. She could not be bothered telling me about two specific dryers and told me to look online. Her attitude was clearly one of not caring in the least about helping the consumer or making a sale. I would have bought a new dryer from Bosch if not for her. Not now!

Model # B22CS80SNS/01 - First catastrophic failure of fridge in 2013 resulting in over $700 loss of foodstuff. Case **. Replaced ice-maker in mid-2017. Second catastrophic failure in Thanksgiving Week 2017 with over $1000 loss of food products. Case **. Contacted Bosch and was promised that they would schedule a diagnostic check on the appliance. NOTHING has been done three (3) days later. Representative Ishtiaq ** actually DECLARED TO ME THAT THE FRIDGE WAS APPROACHING ITS USEFUL LIFE OF SEVEN (7) - YES, 7 YEARS! Im now getting ready to dispose of the dishwasher. I cannot afford a $1700 fridge every 7 years and a $600 dishwasher every 4 years. Not to mention the loss of food products and having to put up with the lies and poor Bosch customer service. You have been warned.

So frustrating to get a letter in the mail that tells you to stop using your dishwasher immediately like its no big deal and doesnt inconvenience my life. Of course after trying to call, I get a voicemail saying due to caller volume they are unable to take my call at this time then the call disconnects! Im supposed to stop using my dishwasher because its unsafe and wait until I can get through to them and schedule somebody to come out and fix it. Who knows how long this will take. Save your money and buy a less expensive brand. Ive never had this problem with the dishwasher before and have never spent this much on a dishwasher.

Super quiet machine. It cleans well and the stainless interior stays bright with a little vinegar added once in a while. The dishes are clean and it is reliable.

Bosch washing machine. Plenty of washing programmes. Good value for money. Quick wash is excellent. I have had the machine over ten years and would buy the same make again. Energy efficiency, brand reputation and price. Dryer would be a different purchase. I would look around and see the best one on the market so do not dry as well as others. A product that does not start to rust within the first twelve months, and no paint chipping and find out cost of spares. Some makes are expensive to repair. Very pleased with Bosch washing machine. I always get a clean wash. The one thing that does annoy me is the powder tray. This gets so black and over the years I have found weak bleach solution will clean the tray (when removed), but even this fails to stop the holes above the dispenser, becoming blocked with the black slime (caused by washing powder and plastic). I have had the unit replaced twice. I would like all manufacturers to try and resolve this problem. Rather expensive over ten years, but so far no other problems.

Bosch front load washer - Bought Bosch because of the name brand and believed it to be reputable company. First issue was that the front panel door started to rust just under the soap dispenser. Had it replaced and within a month the new panel did the same thing in the same place. The repair person said it was because we use bleach and it was the cause. If you are not to use bleach, then why is there a bleach dispenser. I cant get the company to recall the product or determine the real problem. My husband feels that it is in the preparation process when making the door (no coating or priming of the steel or metals). This is a Huge disappointment. I plan on reporting this to the attorney general because of the cost to consumers.

Bosch 500 series plus - Amazing product. Ive never had any issue with the washer or dryer. Runs exceptionally quiet and saves me money on electricity. Whats not to like? Id definitely buy another Bosch washer and dryer if I needed to, but with the way these are running, I may never need another set in my life.

I have a stainless Bosch model SHX43R55uc/64 and it STINKS like no other even cheap dishwasher I have ever owned in my entire life!! I am looking to replace it due to the SMELL, it cleans the dishes well but the smell in the unit after the wash is enough to choke a sanitary worker. It smells like dead animals. I take a turkey baster and remove about 4 full basters full of water out of the bottom below the filter that if left there gets putrid, then put some bleach in it but fear that my dishes are being washed with bleach. I had a repair man out and he said, Nothing you can do about it thats the way it was designed!

We purchased a Bosch washing machine a few years ago and noticed that mold grows on the inside of the rubber gasket. We later found out that there is a class action suit for this machine. I called Bosch and scheduled an appointment and the man called in sick and did not show up. I took a day off from work for this repair and they let me know 20 minutes before he was scheduled to arrive. I told them that the next time if they do not give me sufficient notice I would send them a bill. I also told them since they were scheduling me for another day, that meant they were agreeing to my terms. The second time I took a day off they called and told me that the man did not have the part with him. I told them that I was sending them a bill and the woman told me that they do not reimburse people.

I bought Next500 series washer/dryer and they have been nothing but problem. The washer started leaking just after a year. The washer does not wash clothes at all. The clothes are coming out dirty and my clothes are getting damaged. I have called the customer service several times, but they have been of no help. Also, I dont like the front load washer because you have to keep the door open. Otherwise, mold starts growing and it starts smelling.

I have had so many clothes ruined by this Bosch 500 Series washer and dryer. I had purchased this set from Lowe’s as a second set for the upper level of my home so I would not have to walk down to the basement. I have an 8-year-old LG Tromm set down there. This set seemed to have lots of positive reviews, and I got a great deal on the display model, so I thought I got a good deal. White clothes come out grey and dingy even with bleach. All my family’s jeans have permanent crumple creases down the legs from where the dye faded. Bed sheets turn into long twisted ropes, which would work out well if I was trying to make an escape from my prison window. And everything smells moldy. The dryer does not have a heat setting and shuts off before the clothes are dry, leaving the moldy clothes even more time to get even moldier. The steam setting does not steam but rather drips moldy water onto clothes, leaving them with wet spots. Settings are weird: like you have a choice of damp dry, regular dry, extra dry, and my favorite, xxxtraxtra dry? And not one of the settings gets the clothes dry because you have to line dry the clothes to finish the drying once they are done. And the washer is the same; weird settings like comforters, jeans, and babycare, but not white, brights, or colors? Then if you really want to get aggravated, you can select an eco-smart function that uses less water, making the dinginess of the dirty water even more concentrated, and it takes 3 hours for it to cycle. One nice thing is that it is quiet while it runs, but when it’s all done with the load, it will beep loudly all night every 2 minutes, and you can’t shut it off until you get up and open the door, then the light stays on all night. So why this machine won energy saver awards is puzzling. Anyways, after buying every kind of laundry detergent made to man, testing out all the silly stupid settings, replacing filters, hoses, and gaskets, and stacking and unstacking the machines, I have given up and am listing this machine on craigslist for free for whoever wants to ruin their clothes. Oh, my old LG cleans circles around this hunkajunk, plus it is used at least 5 times a day to clean towels from a hair salon. I had to replace a pump that went out on it; LG just charged me shipping and sent me the part free even though it’s out of warranty for 6 yrs. So, my advice to someone who wants to buy this machine? Don’t waste your money when you can come get mine for free!

Why do I keep buying Bosch dishwashers? Because they clean well. Use the recommended detergent and rinse agent to get the optimum cleaning. Because they are quiet. Different houses. Highly recommended. Buy one that has a list price of greater than $950 USD and you will barely notice the noise.

Our Bosch dishwasher has held up, but our Bosch stove has not. It is only 11 years old and we are replacing it. At the time it was a fairly expensive ($1,599) compared to other models. It was only a few years (probably shortly after the one-year warranty) and one of the top burners went out. Then after using the self-clean only for three or four years the lock went so it was not possible to use the self-clean function anymore. The worst feature was that we replaced the igniter four times! My husband is very handy and could do this without problems. However the last two years, the igniter would stop working with greater frequency and the last time it smelled gas when we replaced it, so I am not using the oven at all until my new one arrives. I do use the oven a lot - we bake all our own bread, but an oven should last longer than this. I never felt the broiler worked well either. All and all I was disappointed with this purchase. Appliances do not last as long as they used to (I am told that 11 years is the average), but I would never spend that much money for an oven again. Going with a cheaper model of a different brand now.

Bought a Bosch refrigerator from Floorcraft Appliance in San Francisco Ca in December 2016. I installed it in my new kitchen in March 2017. Within a few weeks noticed that water was pooling under the bottom cheese drawer and freezing the drawer in place. I had several service calls to flush the line. The last technician noted that the defrost drain line was freezing up and also noticed that the freezer drawer rails were installed incorrectly during manufacture, preventing complete closure of the drawer and recommended replacing the entire unit. Three months later and still waiting for that replacement fridge and the freezer drawer wont close because of a massive ice formation on one side. Now leaking water onto the floor and frozen food thawing.

We have been pleased with the operation of our 8 year old dishwasher. We ran into some minor difficulties and contacted Bosch. The bottom line is that I cannot recall in many years being so impressed with the customer service that we received from Bosch. Most large companies today have no idea of what customer service means. Bosch sets the pace in this department. I would not hesitate to acquire any Bosch products - now knowing that they stand behind their products and truly care about their client base.

We bought a set of Bosch washer and dryer that was rated top of the line. We have had nothing but problems for 2 years. Of course we paid top dollar expecting top performance. We have had servicemen out too many times to count. Each time the problem was fixed it really never was. We called repairmen approved by Bosch, called the Bosch hotline, etc. The washer does not clean the clothes properly. They still stink no matter what kind of detergent or fabric softener we use (we have tried them all). In addition, the dryer does not dry. It takes 3 hours to dry one load. We have to start the dryer and then let it cool down and repeat. With a family of four, this does not work. We will be junking these and getting good old Maytag.

Nice dishwasher but horrible customer service from Bosch. Kept getting E24 message, after only having dishwasher a few months. Called Bosch, no service available for about three weeks from BOSCH. Was told there were authorized subcontractors and was given several numbers. Most of them did not even service my area. Called Bosch and informed them. Even spoke to a supervisor who gave me additional numbers that were not valid. Once again the dishwasher is under warranty but Bosch customer service was very poor. In the end I was able to fix the problem myself.

Purchased Bosch side by side 2 years ago from Lowe’s. It worked fine until 2 days ago when several things at once broke. We periodically pull the unit and clean and remove dust. It is never over packed and in ONLY 2 years it breaks down. I got rid of a 15 year old Panasonic refrigerator that worked for a so called high end one. Leave Bosch alone!

We bought a Bosch Silence Plus 44 dishwasher less than 6 months ago (July 15) for $875; counting installation, just shy of a grand. Less than 6 months later, most of the dishes are coming out dirty and the pump sounds anemic. I first registered on the Bosch site, then contacted customer service. They did not have any access to their own database, which meant I had to repeat everything all over again. They then sent me to do my own legwork, giving me the name of one contractor 1.5 hours away. The contractor then told me they did not cover my area. Bosch doubted my word and called that contractor when I called to tell them what happened. When the contractor confirmed, they never apologized, but just gave me the names of two other contractors, and told me they could not help me schedule an appointment but I have to do it myself, and they have no way to know how long the wait may be (Those of you who are posting about 1-wk waits apparently ought to be thankful Bosch at least held your hand. As of January 2016 they are not even extending that courtesy).The first contractor I called said there will be a 3-week wait. My husband is German, and used to swear by Bosch. When we lived in Switzerland, we had Bosch appliances that worked like a charm. We inherited an old Bosch washer when we bought our house that still works quite well. Apparently the company has decided to spend down its reputation. As the Germans would say, schade (shame).

We bought a dishwasher nine months ago and it hasnt worked properly from day one. Parts were replaced twice and it didnt fix the problem. The repair person tried his best even calling for additional support but I guess no one knows how to to fix it. It stops working and maybe after 12 hours or so it will restart. Once it is working it is fine but that is not what you want. I have just hung up from being on hold to get another repair ticket for over 50 minutes and no one picks up at their end. I strongly would discourage anyone from getting a Bosch product.

We bought a new home about a year ago and we were happy that it came with a Bosch dishwasher. We had no idea that the dishwasher was on recall and about 6 months after we moved in, the dishwasher caught fire while we were in the living room. The only compensation that Bosch would offer us is 40% off another dishwasher if we order it through their website. Believe me, if your dishwasher bursts into flames in your kitchen and you have to have the fire department remove it from your home, you wont want to put the exact same product back in your house! I am very frustrated with a company that I thought was a high end brand leaving me to pay to replace their defective product. Id pick a different company if I were you!

I love everything about this dishwasher, especially how unbelievably quiet this is when its on. I would buy this dishwasher again. It cleans wonderfully & is very easy to use.

Love the washer and all of its features. A design error resulted in cracked plastic control plate that they replaced once, to only crack again. Reliability is very good and we are very happy with this machine.

My Bosch dishwasher has a clean design. With all of the controls at the top of the door. It is so quiet that you can stand in front of it and not hear it. It has a red light that shines on the floor to let you know that it is running.

I bought a Bosch dishwasher as it was recommended by the appliance store but it has been terrible at cleaning. I had a repairman come out while it was still under warranty and he just said I needed to use different detergent. Tried that and still doesnt clean properly and continues to get worse. Their customer service says there is nothing they can do. Have given up and am buying another brand. Would never buy a Bosch again.

I had a very bad experience with Bosch. I bought a top-of-the-line Bosch stove about 9 years ago. Its been falling apart for the last 3-4 years. First the broiler stopped working, then the oven door wouldnt close, then a burner stopped working. I called Bosch expecting some level of service and care--after all Bosch prides itself on its reputation. I was told that I would need proof of purchase as well as an estimate of the costs and then maybe they would give me a 10-20% discount on parts. I expressed my dissatisfaction and I was told that after 9 years we are sorry that you feel that way. I explained my husband had been sick and died and that was why I had not called for repairs. Once again I was told sorry you feel that way. It was very dismissive and I will definitely not be buying a Bosch product again.

The service technician BOSCH sent out to repair my dishwasher broke it. He then came out two more times 4 weeks later and got it running, but the part he put in are defective and I have to have another service company come out to replace them, both the company I bought it from build.com & the service co. Lakeview Appliance said the dishwasher needs to be replaced. But BOSCH REFUSES TO. Now it leaks and has more problems.

We are currently in our 3rd year with our current Bosch Oven. The fist oven was damaged internally in shipment and had to be replaced. The second oven was installed and never worked. The third worked for 2 1/2 years after which the cooktop stopped functioning. The repair estimate was $ 800.00 to $ 1500.00. When we call Bosch it appears they are focused on the dishwasher recall ....

I have had a Bosch dishwasher for a number of years and I have never been satisfied with it. First, it does not clean dishes, glassware and silver ware and second, it does not dry anything, including the inside of washer. I have followed all directions and use jet dry. I clean it periodically with vinegar. It is quiet! I will not buy another. I have a cheap contractor’s machine in my summer house and love it. It was cheap!

For a kitchen renovation in May 2018 I purchased Bosch oven, stove, dishwasher, hood and refrigerator. The 1st day the on/off button on the range hood broke AND the icemaker fell out of the refrigerator. They were repaired at no cost. 8 months later the refrigerator lost power. Upon calling for service we were informed there were 3 authorized dealers in Westchester, NY and we needed to wait 5 days for a repair person. This is not a rural area. Crazy that there are only 3 contracted repair companies. If we called our own repair person the warranty would become invalid and we would have to pay for the repair/part. The person came and said they needed to order a part (computer board) from out of state which would take 5 days. Whatever happened to overnight service? 10 days later the refrigerator which was 8 months old was repaired. We noticed the oven took 2x longer than a recipe required. Upon buying an in oven thermometer we determined that even after following directions to preheat, the oven did not get to the temperature it was set for even after 1 hour. The icemaker works at a snails pace. It takes 24 hours to spit out 10 cubes. I get the sense it doesnt work right. I would NEVER recommend Bosch appliances and I am VERY disappointed I purchased these products. THE WORST.

We upgraded our kitchen 5 years ago and went with Bosch because they were supposedly high quality appliances. We bought a Bosch built in oven/microwave appliance and did a custom rock wall around it. The appliance failed with 1 1/2 years. Bosch was not easy to deal with. We could not get a Bosch repair person because they refused to travel into the county side. Bosch did replace it with a slightly different size unit, so we had to adjust our wall. Now 3 years later this unit has failed. I have been put on hold for over 2 hours with no one answering the phone. I have emailed and received no response. We have wasted our money and time dealing with this company.

I bought a Bosch oven in 2005, it has never worked correctly. I had a repairman out the first year and was told it was within specs. He did nothing more than shoot the interior with an infrared thermometer! This year our Thanksgiving was completely ruined because the oven would not hold a constant temperature. I had a repairman out and was told the thermostat was bad. Also the switch was bad. Total price for both was $60.00 IF you could find them. The company no longer makes them! After trying to contact their customer service department I finally got a response after sending their corporate office a note to send someone physically to customer service to check on them because they were either not there or all dead! I got a call back from a supervisor telling me that indeed the parts were no longer made and I should buy a new oven! So I am to understand that this is an appliance company that does not know how to make thermostats or switches that work. I see from the other reviews that they have made a habit of this. I agree with the others, I will NEVER buy another thing this company produces under any name. This includes Dremel tools. They do not care about their customers.

My Bosch dryer is about 4 years old. A little plastic/nylon 1 part broke, and now the door will not fasten. I called Bosch, expected the price to be as high as $7-$10. Surprise - the part is $30.80! I expect more from a company that charges over $1,000 for an appliance. Very disappointed in Bosch products and in Bosch customer service. Quite angry at myself for believing a top-of-the-line appliance would be top-of-the-line performance and durability.

We replaced our 20 yr old Maytag with a Bosch... it arrived the first week of Jan. 2015. I never liked how my dishes fit in it.... glasses tipped over and it was hard to fit in mugs and bowls. I noticed that there was an orange greasy residue near the door hinge after each cycle. I made it a practice to clean that area every time I emptied the machine. We used the Finish Powerballs and rinse agent. Our water heater is new and the water is very hot. Then I noticed a smell when drinking from a glass. This morning there was an odor from the machine when I went to empty it... nothing in the filter... Smelled like a wet dog. Returning machine.

My new Bosch dishwasher is simply the best I’ve ever had. The fact that it looks nice in my kitchen makes it nice, but the way the loading space is utilized makes it the best. I no longer have to worry about glasses or cups knocking together due to the deep ridges in that area. The size of the appliance is carefully organized to hold a large load easily. I like it’s quiet statement!

It works well, I bought a smaller one because we dont always have dirty dishes and space, but when I do replace this one I will go for full size so larger items like pots can be washed in it. For a small dishwasher it does a great job.

I have had several problems with my freezer since I bought it. I have sent it to service several times. Its parts have changed several times. But after 2-3 months, we are in the beginning. When they last came to service, they said it is a flaw and its guarantee ended and they wanted 450 YTL to give me a new one. I didnt give it. I couldnt trust because I have given money for the repair several times. It doesnt work and I cant eat anything at home. Please give attention to my problem and give me a new one as soon as possible.

Received a recall notice stating that the dishwasher I purchased is a FIRE HAZARD in my home. Logged onto the website and filled out all the information. Recall letter stated that I could arrange for service online. Not so. Was provided with a number to call to set up appointment. Waited on hold and then was transferred to a voicemail that couldnt take messages. Finally got someone on the phone at Bosch and was told it takes 2 weeks to get an appointment. (Hello - fire hazard in my house, not fun!!!) Then I was told that I was lucky (lucky???) that they were fixing it for free. LOL. Really? Bosch makes a faulty appliance that can catch on fire and Im lucky that they will fix it? What a joke. Never again.