We spent 3 times as much for a trendy looking SS Double drawer dishwasher. We had the service people out 3 times the first year. He spent hours at a time on the phone to Tech support in New Zealand. Never got the bottom drawer from leaking. Subsequently it would trip a wet switch and would not restart until it completely dried internally. Finally Fisher Paykel offered a brand new later improved model. The catch was we had to pay freight since local distributor quit handling the brand. This cost $395.00 for shipping. Or as much as a mid range Whirlpool. It malfunctioned within 2 years. Local service tech got Fisher Paykel Tech support on the phone. Diagnosed as bad hot plate. Spent $200.00 to put new on in.Didnt fix problem. Further inspection showed it was a burned main circuit board. And now a burned wiring harness. I spoke to customer care about my issues. They have said document and possibly theyll do something? That is still uncertain. Ill repost if something positive comes out.

We walked into a store, saw the Fisher & Paykel dishwasher, started checking it out and asking questions. I liked the two-door setup as opposed to a one-door setup, so we just thought it was cool. We like it. We had one with the little spikes on the dish rack, and they would break off right away, but it’s probably just a bad weld. So they’re sending us a new one so theyre right on it.

My husband is from Australia and we heard about Fisher and Paykel there. We have a washing machine that weve had for some time and we recently purchased the dishwasher. In general, theyre performing fine but Ive actually just started having some difficulty with the Fisher and Paykel dishwasher in terms of the plastic connectors that are inside the drawer, the ones that are supposed to be holding the glasses. Im happy with them but I think theyre extremely pricey.

We bought a Fisher and Paykel washer in May last year. After 6 months we realized that washer never used hot water. It was washing the clothes always in cold water. When contacting the company they referred us to a local repair company. The technician came in today and diagnosed that the problem was with electronic module and electronic water valves. It will take 4-12 weeks for the parts to arrive. Are they using the boat to ship the parts from China? Perhaps someone should whisper to Fisher & Paykel: Federal Express. They need to improve the quality of their products. I will stay away from any Fisher & Paykel products.

Our drum support broke out of our front load washer and so then I was looking around. A friend recommended a local appliance store and that was the friend that they had featured on their website. So then I went and researched a little about Fisher Paykel and it sounded interesting. We checked it out and we liked it. It seemed like the mechanism was simple so it got fewer things to break on it. And we liked that it was a high efficiency top load so we purchased it. Its a fine washer. I like that it adjusts the water level based on how much clothes you have on. Thats always my favorite thing.

I have owned my Fisher and Paykel Ecosmart Autowasher Model GWL15 since 2010. The first time, we had a problem with the spin cycle was August 2012 (past the 2 year warranty period). I paid $180 to have the pump replaced. The repairman said that this is a frequent problem with this brand of washers. Fast forward to today, April 6, 2014. The washer quit after the wash cycle again. I tried several times to reset it by unplugging it like the owners manual instructed, only to have NO results again. I had to take the clothes out and wring them out by hand. I then had to empty the washer by hand to prepare for the repairman to come AGAIN. I will never buy another Fisher and Paykel product, nor will I recommend Fisher and Paykel to anyone!! I have never had any appliance fail like this one has.

I saw a Fisher & Paykel commercial about the type of dish washer that I wanted and from what I understand, theyre pretty much the only ones the make those now, the drawer ones. So when my refrigerator quit working, I decided to buy one although it was much more expensive but it had the drawer option that I wanted. The company has been very good so far. As far as I know, I dealt with just the company that I bought it from in the store, but as far as my happiness with the dishwasher, Im not really pleased. To begin with, we had the one that I ordered and laid for to be in stock and it was put in and for some reason it leaked immediately. Right after the delivery guy left, it started leaking, at least twice. Its been three times its flooded my kitchen floor, my hardwood floor. They called me that they were going to contact the company of Fisher & Paykel and find out if they were going to do anything about my floor, but I havent heard anything. Then they bought me a stainless steel one and put it in to replace the one that I ordered, which was a couple hundred dollars more and they didnt make me pay the extra money, which was nice. I have my dishwasher and I was happy. But since then, its only been less than a year and probably six months or so but the pieces inside where you stack the dishes are already breaking. I have to find another piece that I could put there so that I could get my dishes in there. Plus the fact that the chimes are so close together that you cant get anything in there except for a flat dish, unless you just take all of the things out and just have an open drawer. Our complaint is that nothing fits in them right and it doesnt clean as well as I thought they would. I thought they would be very good for what we spent on them. I put less and less in them just thinking itll get cleaner and cleaner because theyre in such a compact area. But they dont really seem to. And I follow all the rules on what they say to do and stuff but even so stuff is not as clean as I thought it would get. So I dont know what it is that keeps it from being clean, but I keep trying.

I ran into it going online and looking for a counter depth refrigerator and thats when I ran into Fisher & Paykel. I chose them primarily because they were the only one that actually had the depth that I wanted. Other people called em counter depth refrigerators but they really werent. I have the 17 cubic foot refrigerator with the ice drawer at the bottom and two doors at the front. We pretty much like everything about it. My favorite thing about it was that it only sticks out four inches past the counter and it performs as well if not better, I would say. The only problem Ive had is with the sliding drawer. Its come off the track a couple times. The service people have been able to get it back on and I think I know how to do it myself now.

DD60DCX7 Dishwasher - Purchased in Jan 2015. Feb, motor fault out for 1 week, waiting for it to be repaired. March, could not select cycle, jammed again, out for 1 week for it to be repaired. March, same problem as last one, cycle jammed again, out for 1 week for it to be repaired by cutting away moulding??? April, same problem, insisted the dishwasher be replaced. New dishwasher in 5-5-2015. June, guess what E9-04 fault, dishwasher out again. This unit has been out of order longer than it has been OK. I need this issue resolved as a $1400 investment in a dishwasher with nothing but faults.

I would never recommend their high-end dishwashers. They only work on the heavy energy cycle and something is messed up with our computer. It cleans sometimes and not on other times. For two years wed had an authorized service provider come look at it, but Fisher & Paykel doesnt believe us. They said they called the provider and that we have only had it looked at once. They are being cheap and dont want to help. It was a very expensive washer, so you would think they would replace it if it only works half the time. They have a very rude customer service tone.

My favorite feature is the automatic water level where I dont have to choose (like is this a large, a medium load?) I feel like Im saving water because Im not choosing a larger load size unnecessarily. When we went to the store to buy a new unit, the appliance salesman was telling us 6 to 8 years is more typical for newer machines (our previous washing machine lasted 25 years). My husband especially wanted something really high quality that would last. This particular salesman who actually is the owner of the store said he owned a Fisher & Paykel and that it would be the highest quality brand that they carry that would last the longest.

I bought a new Fisher & Paykel (FP) washer and dryer at Lowes in April 2007. The washer worked well until December 2009. I had the same problem many others had, discharge pump leaked and shorts out the pump, and that in turn shorts out the control board for the washer.To their credit, after I called them, FP took care of the repair of the pump and the control board in December of 2009.Trouble is, it just happened again. A year and a half later the discharge pump and the control board are out again. I called FP and was told they would not fix it again. Well, me neither. Rather than pay $400 to fix it again, I am getting a new washing machine that is not Fisher & Paykel.While shopping at one of the big box stores, I was told by one of the appliance guys that they stopped selling FP washers for a time because of guess what? pump and control board problems.

F&P product quality has bottomed out. Our first set of Fisher & Paykel washer and dryer worked very well. We sold them with the house in FL. We relocated to TN and purchased the newer model washer and dryer, and sorry to say, will never purchase another F&P product again. The DEGX1 dryer has broken down multiple times (no heat or taking hours to dry a load of clothes). The lint trap is extremely inefficient. We have had to repair the dryer and put out money when we could barely buy food. The washer that we purchased at the same time does not effectively wash clothes and they have to be rewashed. We are so disappointed and angry that we put so much money. Talk about sorry workmanship!

I bought the Fisher & Paykel top-load washer and a dryer because I dont like front-loads. I got them home and the dryer broke two weeks after I got it. The main component board went out on it. I couldnt find somebody to come out and take care of it. There is no information on what the code represented. And when someone did come out, they didnt have the part. So the store I bought it from gave me a new one. The performance of the machine was very disappointing considering what they cost.

The Fisher Paykel dual drawer dishwasher is an excellent new example of high quality and performance in a kitchen dish washing appliance. The dual drawer is engineered wonderfully to provide multiple ways to perform, and perform it does! The two drawers provide flexibility beyond a normal/standard design. The loading capabilities are different yet provided with a lot of forethought given to providing space. It utilizes much more of the actual inside space of the two drawer/washers. Once you understand the loading capabilities of the provided inside racks and adjustment capabilities, the loading capabilities are creative and useful. Three simple buttons on the outside of each drawer provide easy execution of functions. The dual washers are extremely easy to start, stop or pause at any time, using the three simple buttons. The system has various wash cycles and times all easily accessed and executed by another single button conveniently located inside either drawers top edge. A small LED lit screen on each drawer face provides a moving icon that lets the user know have knowledge of what stage of a cycle the wash drawer is executing. The LED also shows the cycle time duration working backwards from a start time to the finish of the cycle. The Fisher Paykel system is very quiet working washer. Yes, you can hear some functions executing some times during the cycle, but it is very quiet overall. Most importantly, the Fisher Paykel Dual Washing system cleans and shines dishes, glassware and utensils with precision to a sparkling bright clean. This is especially true if the user does not allow large amounts of food to enter the system. Pre-rinsing is any dishwashers best friend! Use this kitchen appliance/tool correctly, and you will have a great dish washing experience with this product. By far, the Fisher Paykel Dual Dish Washing system is the highest quality, best working, and easy to use dish washing appliance I have ever had in any of my kitchens. I highly recommend the Fisher Paykel Dual Drawer Dish Washing Appliance/System for any kitchen.

I bought a Fisher and Paykel Eco-Smart wash machine May 2007. I paid $744.35 for the washer and I also bought an extended warranty. However, over the years I lost my receipt and of course no one could find where I paid for the extended warranty. I began having problems with the washer within a year. First several times, no problem. However the sixth year, this year in March, I was told that my washer was no longer under warranty and there was no extended contract on file. The reason I bought the extended contract was because the washer was already covered for 5 years and 2 extra years was very appealing given my previous experience with wash machines.I have been a home owner for 30 years and that was my 3rd wash machine. I have never paid that much money for a wash machine and had I known it was no better than any of the other (used) included, I would not have invested so much. I will never buy another Fisher and Paykel and never another major appliance from Lowes.

We went to Gorsuch Appliance in Canton and they were telling us about the Fisher & Paykel. My Maytag washer died after 18 years so I switched to the Fisher & Paykel on their recommendation. What sold me on the product was the no agitator thing and that it weighed the load. Also because Maytag is not what it used to be. I like the washer. Compared to what my other one was, its slow and I thought these new washers were faster. It takes a little longer, but I can get more clothes in. Thats a big plus. And Ive only had one time where it was off balanced and that was the first time that I washed sheets and I didnt read the instructions properly.

I purchased a washer in 2006. It was DOA (dead on arrival) with bad control valve. I replaced it immediately. Since then, we have replaced this valve 3 more times plus pump and control board. The valve went out again today and flooded the laundry room. We are afraid to leave water on since it may never shut off the water flow.

We love Fisher & Paykel, so replaced it with the same brand. We are impressed by the new improved Fisher & Paykel .

I, too, was coerced by a salesperson at Lowe’s to pay a huge sum for a washer/dryer set. When delivered the dryer did not work after 3 days. I only agreed to them bringing a new dryer. The dryer does not dry well and always taking twice as long as the washer, even though I am vigilant about keeping lint traps and piping clean. Now it is making a high pitched whining sound--bearings? The washer is constantly out of balance even though it is level and on a concrete floor. It spun clothes nearly dry when new, but now I sometimes run the spin cycle a second time to remove more moisture. Thought I would read reviews before calling the repairman. I now think I might go shopping instead of throwing more money at a hopeless situation. I will never buy this brand again and long for my old Maytag set.

I purchased at the same time a Fisher Paykel Washer (model WA37T26G: ECOSMART) and Fisher Paykel Dryer (model WA42T26GW1: ECOSMART) in 2008/09. First problem was the spinning on the washer stopped. I called a repair person; it cost me over $200 to fix. Second problem, the dryer just quit working, deader than a doornail! I called a repairman. They said it would cost more for the part than what the dryer is worth! I tossed the Fisher Paykel dryer and bought a Maytag. Now, just this week, the washer stopped spinning again. This time, being ECOSMART, I looked online for COMMON PROBLEMS with these models and found that the water pump gets wet from a leak in the washer and rusts and freezes the water pump which in turn blows out the fuse in the control board. My husband took it apart and it was confirmed... The pump is junk and rusted and the CONTROL BOARD is dead. With a 50 cent fuse, it could fix the problem, but NO, Fisher Paykel doesnt tell you that. They want you to spend $185+ for a new control board to fix their POOR DESIGN! Now, we have to fork out more money to replace this junk water pump to avoid paying for a new washer. Guess what? The new pumps have fuses on them to prevent the control board from blowing out. Well, how bout recalling them and fix the design?!! Just a thought! A Fisher Paykel will not be in my house after this washer DIES again! (Oh, Shame on you, Consumer Reports! I went by your recommendation for these models!) ECOSMART? I think not!

We remodeled our kitchen 3 years ago. We bought FP appliances because we liked the look of them. They are very sleek, with most other brands being big and bulky looking. In the 3 years we have had a service call on the refrigerator, dishwasher and oven. We have now been without an oven for 3 months. We have had 4 service calls and no one can fix it. It takes about one hour to heat up and then the service guy said it is off 80 degrees. They have finally decided to replace it, on our extended warranty. The question is whether to get another FP. They appear to break a lot and no one can repair them. Thats why I came to this website.

I picked this refrigerator out in 2005. It uses 485 kWh per year. I got to choose which side of the door handle is on. Freezer on bottom. Supposedly if I have any problems with. I get a new one free.

Its a shame that all the people who have left complaints here, dont have a friend or family member thats a appliance tech, because the Fisher & Paykel washer & top load dryer are the best laundry set Ive ever owned. Fortunately for me that I have a brother who not only is a tech, but also worked for Fisher & Paykel, so he knows their products, inside and out.When I 1st got them and saw the tops were all plastic, I thought I was forced into the biggest mistake of my life. Because like many other people here, I got rid of my Maytag set that were still working after 30 years with very little service. Although Ive had some issues with the top load dryer, mainly the lint build-up behind the grill that he vacuums out once a month. Ive only had to replace a lint screen and bearings kit in the 6 years that Ive own it. Since I only had to pay for the parts and not for labor or service charge, my cost have been very minimal.As for the washer, the only problem is that when we do large loads it usually splashes water on to the basement floor. Since its only a concrete floor, its not a major issue. The only thing my brother can think why we are not experiencing the same problems with leaking pumps causing computer board to burn out is, we all bought our machines manufactured in New Zealand before they opened their Ohio, USA factory.Considering all the laundry my family does in a week, the Fisher & Paykel set has held up very well, so far. I know its largely in part because my brother is an appliance tech and not everyone is as fortunate. But Im very happy with them. The reverse- tumble dryer has cut down on my ironing, saving a great deal of time and energy.

We recently purchased a Fisher Paykel Double Dish drawer. It is extremely quiet even when both drawers are being washed at the same time. My wife enjoys the fact that she can use either one or both drawers and have clean dishes in one and put dirty dishes in the other drawer. She also likes that the dishwasher heats the water during the wash cycle. The dishes are clean at the end of the dishwashing cycle and come out clean without pre-cleaning. The drawers have good capacity.The only downside is that you have to be careful that you dont put any handle or dish above the top of the drawer as it could jam the drawer and make it impossible to open after the dish drawer is run (We have never had this happen, just a precaution). I would definitely recommend this to others.

We purchased two Fisher & Paykel drawer-style dishwashers. They have both failed after just three years of use. When calling a recommended service place here in San Francisco, the answer I got was Never buy Fisher & Paykel products. They are of very poor quality from the company recommended by Fisher & Paykel! Unbelievable! The cost to fix our dishwasher would be over $1000! Now to the reason: F&P dishwashers are made completely out of plastic. If a sliver of glass gets in to the pump wheel, the wheel is ground down to where it no longer works properly. As all plastic parts are interconnected, in a way that even a layman engineer understands is completely idiotic, you are left with the only option of changing massive parts of the machine! Naturally, F&P are aware of this. This is the same practice that car manufacturers use frequently. If things break, they make money from parts.Further advice from the repairman: Buy a dishwasher from a European manufacturer, one with a stainless interior, not too fancy and not too cheap, around $700 MRSP. Do not buy a dishwasher with drawers as they are normally made by F&P, Kitchen Aid, DCS and many others are all made by the same company with idiotic engineering and cheap parts, thats what he said and I fully believe him. To make it such a hassle for customers, just to save a buck on a pump part is what will, hopefully, bring this company to change their engineering or go bust. Stay away. Do yourself a favor and buy a Bosch, or actually, buy pretty much any other brand!

I got a washer and dryer by Fisher & Paykel. I went to Fletcher’s Appliance here in Nashua and I have a good friend. He was a repairman there for the company. And one day, we were looking at different things and I asked him what he thought. He told me Fisher & Paykel is one of the best. He says they have no transmission and explained different things about the machine. He also said that a nursing home had one for 13 years and they just finally got it repaired. And I liked the features of it. The only thing I’m not crazy about is the dryer door. The way it opens. I think it’s kind of old-fashioned. The newer ones fold down so that you can use the door if you need to set a pair of socks or something on it. I’m partially handicapped so I sit on a chair to do the laundry. I was hoping to go on and put my chair there. But other than that, the machines are fantastic. They run great. I’ve had no big problems so far with them in the short time I’ve had them. I’d say they’re wonderful. It’s funny the guy that delivered it couldn’t get the washer to work to pump the water out. And he left and my older son went down and one, two, three, he made it work. Otherwise, they would have sent out a repairman for the first day that it was delivered. And I said to myself, “This is crazy. I bought a brand new machine and now I need a repairman? This is just isn’t working out so good.” But it was just something that they messed up on.

I had a Maytag that I had been suffering through with for two years and hated it unbelievably and I did not want one of those front loader machines because of all the mold and whatever issues with the door, and I have to worry about leaving the door open and cleaning the door, cleaning the machine and all that stuff for I got the Maytag and oh my God! I felt like it did a terrible job. I dont like my washing machine being locked for a big long period of time that I cant get into it and I have to sit there and wait and wait. It was horrible. I only used it on one cycle and that was the cycle that filled it all the way up because it didnt do a good job the rest of the time. Finally, I just had enough and I started researching, which I had researched when I bought that one too. But I started researching and really reading a ton of consumer information out there on the internet. I noticed that some other people have had the same problem I had and they bought this Fisher & Paykel. My husband knew I was looking for one and he came up with the same one. I said, Well, I dont know. I guess Ill try it. Well order it from Sears. I paid 200 and some dollars just to have it brought to me. But it was supposed to be new in the box so I ordered it from their outlet. Ever since I have gotten it, the minute you pushed for it to unlock, it stops immediately and its unlocked. And so, thats not an issue for me at all. It doesnt finish its cycle and then unlock. I truly love it. And I choose my own level that its going to be at. You can do that or you can let it do its own thing. I checked it a couple of times when Ive let it do its own thing and it seems just to fill it to where it should. But Im kind of old school so I like to choose my own water level. Also, sometimes Ill wash a load and do a little bit of a bleach in it, and then I want to rewash the whole thing. Once that water spins out of there, I can push it forward to be done with the cycle and start it over again, and that works. The other one did not work - I had to let it complete and for being so energy efficient it used so much energy you just cant even believe. This one, you still get to tell it what to do, you are in charge of it, and it does an excellent job.

This is our 2nd DishDrawer Dishwasher from Fisher Paykel, and it works great. Smooth, quiet operation where you dont even know its on. Dishes come out clean with no problems. This is one of two dishwashers in our house and it is used for smaller loads or overfill from our main dishwasher. Easy self-installation. Would recommend it to anyone. Received an additional 2 years parts and labor warranty from Fisher Paykel as a promotion for a total of 3 years.

I have an F&P EcoSmart washer and dryer. Over the past 3 years of use, Ive had the heating element on the dryer replaced 3 times. Even though the element itself is always under warranty, F&P says I still have to pay over $100 to have a tech diagnose what I already know the problem to be, then wait 2 weeks for the part and again pay the tech to install it. I have slate floors in my laundry room and the appliance tech told me I need to wear shoes because the way the element is set, it could sag and easily hit the floor, causing electrical shock. How unsafe is that?But now after only 4 years of use, my washer has totally died. I noticed the pump was short-cycling when trying to drain the water. When water did drain for about 2 seconds, there was no blockage. Then the control panel completely died within an hour. Now I have no washer, my four grandchildren live with me and my brother, who I have not seen for nearly 10 years, is coming in from overseas with his wife and 3 children to stay for 2 weeks during the holidays. I live in a rural area and the nearest laundry mat is 30 miles away. I cant even afford to get the tech out until after the holidays, but even if I could it would still take 2 weeks to get the parts, if its even able to be repaired. So what am I supposed to do? Thanks for the happy holidays, F&P!

This dishwasher is built very well and can hold a lot of stuff. It’s very quiet and washes very well. I’ve had 3 other brands of dishwashers and this by far is the best one.

Purchased washer and dryer 4 yrs ago for my new home from Homemakers appliance store. Washer has been doing good but dryer is now broken, lights but will not start. One month ago, had same problem. Called an appliance specialist to fix it said motor was down. 3 days later it started working. Im frustrated. Customer service does not respond to calls either.

This is the second FP washer owned but this time, we bought the new high efficiency one! Clothes often come out with black, greasy, soapy streaks on them, sometimes permanent staining. We use the recommended HE detergent and barely reach line 1 on the cap (any more causes loads of foam and machine to complain). Agren Appliances, from whom we bought the machine, sent out a technician to take a look but no remedy found. We have taken the damaged clothing to them and shown them what happens. They kindly gave us some powder detergent but the FP booklet recommends HE liquid detergent only. On calling FP customer service, we were told we were probably using too much detergent. Ha, if we use any less, we wonder whether our clothes will actually be cleaned! So what do we do? This machine is less than 1 year old and its a disaster. There is no support from the store we bought it from (despite having taken out extra service warranty) and FP doesnt want to help either. Surely, a machine cannot be HE if after washing it leaves clothes with dark streaks on them, hence needing a second wash! I dont see the efficiency in that! There seems to be little option other than to take it to the scrap heap and buy a new machine, different brand naturally. Hunk of junk, never to be recommended to anyone.

We purchased a Fisher & Paykel refrigerator, which was far more expensive than any other fridge that we considered. After delivery, we called to say that it was not cooling. The technician came once and added gas. After a day, it again stopped cooling. The technician came again, realized that there was a leak, and soldered some wires. When it started working, it was noisy. We called again, and they said they would replace the fridge the following week. They sent a truck to pick up the faulty one, and when we called the store to ask when the new one would be delivered, we learned that FP had changed their mind and did not want us as customers. We were left with rotting food and no fridge.

Horrible, horrible machine. I purchased a washer in 2007. The diverter valve had to be replaced within one year. Next, the pump failed; water leaked everywhere and shorted out the computer. We waited several weeks for replacement part. That pump failed as well. Another new pump was replaced in March 2011, and now the machine is leaking again. The water is coming from the pump. We called F&P customer service, and after discussing our problems with F&P, we were shocked to learn that you cant use bleach in these machines. To me this seems like someone selling a lawn mower that cannot cut grass. I will never buy an F&P product again. Ive read F&Ps responses on this site, and their responses are wholly unsatisfactory. Sure machines will need maintenance and repair, but I think a machine is inherently defective when its cost of repairs exceeds the purchase price within a short period of time.

Going strong for 15 years. Lights blink to advise a problem. Count number of blinks, look it up and problem solved. In 15 years only one issue. A sock got stuck in the tubing. Detailed instructions showed how to remove it. Automatic load adjustment & water level sensor.

I have a 10 year old 48” range, priced at approx 8k+. About two years ago, I had to replace all of the interior shelves, at my cost, because they had rusted so badly they would no longer pull out. This year, all of the plastic on the front knobs have puckered and bubbled off, presumably from the heat of the door being opened when the range is on. Customer service has basically said oh well, and has refused to replace the knobs. After replacing all the shelving I certainly won’t pay for new knobs too. The customer service in New Zealand is certainly not what we are used to in the U.S. For the price of this range, they should stand behind their products unconditionally. As I told them, I have had KitchenAid ranges last longer with no problems. So, bottom line, if you are looking for a range with all the bells and whistles, be sure to go for a U.S. company! Oh, and the range has never kept accurate temperatures to boot!

We decided to get a new unit of Fisher & Paykel because we’re getting older and have to bend down all the way in to get in the old washer. And it wasnt broke but we went up to Millmans who is the independent distributor. They had one there but they also introduced us to split door and they are the only ones that have a fast wash, its 38 minutes. So we got it and they put it in, 90% of all these... its a very good machine and the people that put them in and represent the product, they knew what they were talking about. I didnt know Fisher & Paykels name simply because theyre a better, higher end and you dont find them in Lowes and other stores. A lot of people just dont know about them but its an excellent product. It does what its supposed to do and does it quietly. Ive had the washer for 2 or 3 years and I use the top drawer 90% of the time. We use the bottom drawer every now and then to make sure it doesnt get clogged up or gets lonesome. And every now and then if you noticed something, you just put it on the normal cycle which is 56 minutes and everything comes out fine. I dont know how you could improve it other than put the dishes away for me once its done. Is there anybody there who can do that for me? For older people and people that just dont wanna mess with stuff, the product is very very good. You hit a home run. I would recommend it to anybody that has electricity in their house because its just good a product. I enjoy Fisher & Paykel products.

Bought this dishwasher 3 months ago, beautiful sleek design that has brought me so much grief! 1st dishwasher installer found a huge dent on the front upon removing it from box. Received 2nd one. Im not kidding, huge dent bottom drawer again! Im on my 3rd, no dent but dishes come out dirty, very noisy and top drawer smells after a day! Come on guys you can do better!

I got the panel ready two drawer dishwasher and built in fridge freezer columns. It has been difficult to get the panels adjusted to fit with the kitchen cabinets. Paid $1200 to have the appliances professionally installed and it still doesnt look right. The appliance installers blame it on the cabinets and cabinet installers blame it on the appliances. The panels on the appliances just dont have enough adjustability to make it line up with the rest of the cabinets. I am very disappointed with the look of the kitchen. Its supposed to be a higher end, custom kitchen and it looks worse than if we just got regular appliances. I regret getting the built-in appliances.

Bought my Fisher Paykel through Lowes without seeing it and am very happy with features. Well organized and holds more than my same size Whirlpool. Can I get a discount on gas stove and dishwasher from Fisher Paykel?

I bought this washer (Fisher & Paykel Washing Machine) as a highly recommended low maintenance machine. At the least, I am dissatisfied; at the most, angry. I am retired and live on a fixed income. I did research myself as to possible causes of the constant drip of 6 inches of hot water into the tub and the low level screeching of the tub as it spins. As for repair, I was only able to find one resource for a possible part that caused the dripping. When I called, I was treated rudely and they refused to help me and stated Id have to pay a large fee just to have it diagnosed. So, I asked what the charge would be if it was found to need a hot water valve leaking and if the screeching was a bad bearing. I was told the bearings never go bad and that I didnt know anything. Then, the woman from the shop hung up! I love being treated badly! Your customer service is nasty and non-existent!

3 pumps in 5 years - We purchased our Fisher & Paykel washer in 2008 at Beesons, Lafayette, IN. They also did the warranty work for us. They replaced the pump while under warranty. A few years ago, my husband replaced the pump himself. Now, my pump is out again; the part is $130. We have decided to not put any more money into this appliance. I plan to go shopping for a new washer and will not be buying a Fisher& Paykel appliance ever again. Im curious. Is this normal for a Fisher & Paykel?

I will never buy another one. The top drawer failed and the engineer was unable to repair the dishwasher. It is very expensive compared to other dishwashers on the market and it has a short life. It is very difficult to find someone who can fix it.

I was renovating my apartment and so I was replacing everything. When I went in to the distributor to buy a refrigerator, the distributor showed me Fisher Paykel and I liked it. It seemed to have the features I wanted. It had the proper dimensions that I needed to fit in the kitchen and it was stainless steel. It seemed to be fine. The only objection I would have to it is they have a very strange design in so far as their water filter is concerned. I never would have bought the thing had I not been doing a major renovation because they mount the water filter outside the refrigerator. While all the other manufacturers, you just screw the filter in inside the refrigerator and youre done with it. But you need a plumber to put the thing together. And the plumber basically who put it in initially was not familiar with it, so he installed it incorrectly. I had to have him take it out and redo the installation. But its worked.I havent had it very long. Its fine for me right now. The longevity of the thing is going to be important because in the past few years, I have not had luck with refrigerators and they dont seem to last. So well see if this one lasts. I did, which I never had done before, take a long term contract out of the thing. Overall, I would give my friend the caveat that you may have an issue with needing a plumber to install the thing rather than just having the distributor come and install it because of that filter. In fact, the crazy thing is I have the refrigerator obviously in my kitchen, but the water filter is in my bathroom because you have to mount the filter very close to the source of water.

GWL15 quit first. I replaced the pump, the dryer died next. I fixed the drum. Next the washer quit again. This is the third time the washer quits. I disassembled it and am selling the parts to you, the ones who think youre going to get your moneys worth by repairing these pieces of **. You just might because Im selling pretty cheap. When the dryer quits again, youre going to see those parts on eBay also. I bought a Maytag this time. Well see.

I have organised 3 appointments due to their incompetence at knocking on the door as they have left a note each time saying sorry we have missed you. We had people home both times! We then had change go missing from when he was there. Coincidence? Maybe. It has been a month trying to organise it to be fixed and it still hasnt. Its a big job. The machine doesnt turn on and is unusable. It has gotten to the point of we need to use the dryer however have not been able to and require a full replacement if not dealt with immediately! I am very unsatisfied with this service!

I love the new Fisher & Paykel dishwasher. I love it because there are a lot of things I dont wash. Its nice to have the two different drawers. I could put a smaller load in the bottom or a bigger load in the top where in the past, Ive either had to run the dishwasher with a really small load or I would have to wait until I filled up my dishwasher to wash everything. However, you cant get in some of the bigger things because of the way the inside is laid out. Its hard to get the dish soap in. You cant use the big box and have to put the soap in a smaller jar to pour it in but overall, I would not have gotten a different dishwasher.

I have a bottom mount freezer drawer that cannot open but a few inches. Getting through to customer service has been fraught with games of long hold times, getting disconnected when I ask for a supervisor or info on my repair. As I am in the United States, there is no local customer service. All calls are routed to New Zealand. Emails are ignored. My call records get lost. Nothing on the record anymore. We have no log of your inquiry. Calls to their authorized local repair company go unanswered. A second local company warned me that it would a long time until it can get fixed because they too cannot get through to F&P or their techs or get a hold of the parts. Complete frustration. After reading only some of the reviews here, it seems to be a common complaint. Nice looking product but it means absolutely nothing if it cannot function. No company is perfect and I expect hiccups but the run-around here is incredible. My only recourse is to start recording my conversations with the false promises I am given along with posting a review video on social media showing the drawer problems. My hope is to discourage anyone from buying an F&P appliance as the service when needed (and it will be needed) is absolute garbage. It should not be this difficult to get adequate service.

I bought a Fisher Paykel washer and dryer set in 02/07. Dryer is a lemon. It constantly tripping the reset thermostat, lint collection system does not work at all and the dryer has too many issues. Model number DEIX2, top load dryer. Constantly breaks down.

For 3 months I have been trying to buy a replacement water filter for my fisher & paykel fridge freezer - on line it tells me they are out of stock and to phone. On the phone I get confirmation that they are out of stock and given no confirmed date of availability. I am told to order and I will be emailed when they arrive - but remember they cannot tell me when that will be. Today I have ordered 2 at the whopping cost of £98 but have been warned that there are many orders ahead of mine as there is a huge demand for them and so I will have to wait my turn. The filter is an integral part of the function of my particular machine - so why is it impossible to pick up the phone or go online and order a filter and get one immediately? How hard can it be to stock enough to meet demand? We are talking about a simple water filter here - nothing more but for reasons best known to themselves - they will not maintain a sufficient quantity for its customers. Do I smell a rat here? Is there an agenda I wonder? Hundreds of customers are having to pay in advance for their expensive water filters to ensure that they receive them in the designated time stipulated by Fisher & Paykel. Frankly had I known I would not have bought from this company and certainly will not again.

We bought a new Fisher & Paykel washer and dryer at least five years ago. When we went and looked to buy a new washer and dryer, they had a F&P set sitting there. They were quite a bit more expensive than a lot of the other ones there at the time. I looked at them, read a little bit about them and liked what I read about them and they did seem to do as well as they said. The clothes would come out of the washing machine with a lot less water still in them than I was used to from other washing machines and it would really spin the water out well which meant less drying time. You can set it on automatic and it would decide how much water it needed.Were still using the washing machine, and it still does an excellent job. The only problem weve had with it is I have had to replace the agitator two times because the clothes would get caught under the agitator blade. And if the kids were getting the clothes out and not paying attention they would break the agitator blade. Also the dryer some time ago started to have a loud squeaking noise, and I looked up what it was. There were some parts I could have purchased for less than $200 and it didnt sound like that hard of a fix but we decided to go ahead and buy a new Fisher & Paykel dryer. We bought a new one within the last few months. Overall, Ive enjoyed using them.

I used to have a Fisher & Paykel and the reason I was purchasing something is I just remodeled a kitchen in a newer and different house than the one where I had the other one. I got the two-door dishwasher with the tall drawer. Its ugly. I didnt realize it wasnt the same in the front and they ruined the front completely. If I could have sent it back without paying a 25% up charge for returning it, I would have returned it. Im very disappointed. I have the recessed handle, it used to be all stainless steel, now theyve got some junky plastic in the front and thats terrible. I wanted the tall drawer but I assumed it was the same... it looks chintzy. Compared to the rest of my appliances, Im sorry I bought it. I bought it because its great for doing wine glasses although I find that the spot where the wine glasses go is just a slight bit narrower than what I used to have because Im having a little bit more trouble trying to get them into the slot. The dishwasher works just fine. Aesthetically, they ruined it. And I loved my other one. I just think that they didnt do a good job of remodeling it. It doesnt help the people that paid top dollar, I could have had a Bosch which is an equally competent dishwasher or any others and I chose this one because of the fact that I could do a smaller load so theres some wonderful things about it but the look upsets me.

We have a Fisher and Paykel washer and dryer. I learned about them from the owner of our house before we bought it. We like how quiet they were and the dryer was top loading. Theyve compared very well with others weve had. Were very pleased with the machines and would recommend them to anybody.

I bought a $2500 gas range and it was broken as soon as I took it out of the box. When I turned on the oven, the fan failure light came on, so I couldnt use it. I contacted them and two weeks later, a repair technician showed up. He had to order new parts and two weeks later, he installed them, so I could finally use the oven. Once I was able to use the oven, I discovered that the fan that cools the outside of the oven was extremely noisy and vibrated the whole appliance. I contacted them again and a month later, he showed up with a new fan. He installed the new fan and it didnt make a difference. By this time, I had also discovered that even though I set the oven at 200 degrees, the lowest temperature I could get in the oven was 325. Five months later, he came back with special tape to put around the noisy fan which made a difference. Although it is still a little noisy, I can live with it compared to the racket it was making before. He also brought a new thermostat and spent hours installing that. It didnt fit, so the oven knob doesnt fit on right, I have to leave the escucheon off to put the knob on. I cant light the oven with the knob on. I have to turn to the desired temperature, pull off the knob, stick my finger in the hole and press the thing in to get the oven to light. It still didnt fix the problem with the oven and now three of the burners dont work. I bought this stove in September 2010. Its now December 2011 and the problems keep getting worse. All of the delays are either from their representative not getting back to the repairman, or the parts being back ordered for months at a time. This is the worst appliance I have ever owned and I would not recommend this brand to anyone - the oven doesnt work properly; only two out of five burners work and repairs have been dragged out for fifteen months.

I bought a Fisher Paykel washer and dryer based on the sales pitch that loads very seldom get off balance and that clothes spin almost dry. From the start at least one out of every 4 loads would get off balance. I had a repair man service my washer numerous times while it was under warranty. At one point the rocker arms were broke and had to be replaced and caused from the loads getting off balance. The last repair visit the service man said he would have to order parts and would be back to install them. He hasn’t been back and that was months ago. My washer still gets loads off balance and now it won’t complete the rinse cycle. But now my warranty has expired so I’m stuck with an expensive washing machine that doesn’t work. I will never buy another Fisher Paykel product nor will I ever buy anything from the store where I purchased them. I’m stuck with an appliance that doesn’t work and the warranty is now expired.

I purchased the FP Eco washer and dryer at Lowes on 5-12-09. The washer died yesterday after only 4 years. I was told by the salesman that FP was a superior product and I especially liked the ECO features as I am environmentally conscious. To call a serviceman and pay $100s in repairs is not worth it. I may as well buy a new washer. So much for ECO friendly as my FP washer will now wind up in a dump. FP washer was a total waste of money. This time, Ill buy another Maytag. My last one lasted 10 years.

After numerous phone calls hours on the line and a month I still havent got my fridge fixed by Fisher & Paykel. The customer service is abysmal. Rude customer service officers. There is no complaints department and escalating your issue to a supervisor goes nowhere with no phone call ever answered. Do not buy products from Fisher & Paykel especially Haier fridges. They are just cheap and breakdown and you will never get them fixed because the customer service team does not care one bit. I even had a customer service representative call me dude on the phone and told me to calm down. Avoid at all cost.

Bought a Fisher & Paykel washing machine in 2011 from Lowes. In Dec 2015, motor and control panel blew out. $649 to fix and its that much to buy a new one. FP doesnt stand by its product. We took the hit and bought LG machine. Crossing fingers for a better experience. Appliances should last more than 4 years, dont you think?

We had gone to the showroom and we were constrained to the size of the refrigerator that we could use according to our existing cabinetry and the Fisher & Paykel that we bought was the perfect size. I also wanted a bottom freezer refrigerator. We were looking for a high end appliance and were aware that Fisher & Paykel is one. Its a much higher end appliance and were both very happy with it. I like the way it looks and the way its built. There is nothing about it I dont like. Its a fabulous appliance.

I already had one of the F & P double-drawer dishwashers at our other house before we moved here and we gathered the whole kitchen here. I put a single-desk drawer on each side of the sink and then a regular storage drawer below so I don’t have to bend over. I chose the Fisher & Paykel appliance because I was fascinated by the concept of the desk drawers and design-wise, doing things a little different. And then when we downsized from a 6000 square foot home to a 3000 square foot home, my husband and I both said we wanted to get them again. So we went 90 miles away to get them. We like the new models of F & P appliance compared with the old ones we’ve had in the past. They’re better, and the new ones are so quiet. We just love them.

We wanted to switch from a conventional dishwasher to a drawer type. We’re both getting older and decided we didn’t want to bend down to the floor anymore and so we decided we would go with this, and Fisher & Paykel essentially had a good reputation. We thought we’d try them and we’re pleased. We’ve had it since we moved into a new condominium at the end of June and it’s the Tall DishDrawer. It works very well. I am getting the cleanest, clearest glasses I’ve ever seen come out of a dishwasher. I like the way the inside of the dishwasher is set up because I like the fold down, fold up racks for the glassware which comes in very handy for various sizes. There are a number of clips for putting in very sharp long knives. As a cook, you use very long chef knives. In a regular dishwasher, you can’t really put them in. So I thought that was an excellent feature. Also the cutlery container is very nicely designed so that you can put all of your sharp steak knives point down. It is an exceptionally clean looking and clean staying dishwasher. The entire inside of the dishwasher is stainless steel. It’s really a dream to use. I recommend it to everybody.

Okay, so the repairman finally came through with the list of all the parts needed for the job! Wow you wouldnt think an authorized dealer would take so long to communicate with Fisher and Paykel, but I must say, once he did the company came through and backed their product. Our ovens are set to be repaired as soon as the parts come in and without charge. I will re-post after the job is complete. But so far so good. Very impressed with customer service rep.

Bought the dryer because it was supposed to be highly rated. Bearings have gone out once (and replaced) and they are going out again. Takes forever to dry anything. Only one service provider on the area and it took them two tries to fix the bearings the first time. When I pointed out the lint wasnt collecting in the trap, he had no idea where it might be. I looked up the lint trap on YouTube to figure that out. Still doesnt collect lint (I have to disassemble the dryer to extract it). Maybe they make a good product but this has been a total piece of junk and I would not recommend.

Had many, many, many problems w/ this piece of crap oven... Pd too much to have all this. I had a lemon & Fisher Paykel did nothing about it. Ive had over 5-6 calls on this crappy oven & never once when I called Fisher Paykel did they do a damn thing about it. It finally died the day after Thanksgiving... even though the elements has went up over a yr ago. Had to put it on broil to get the oven to heat. The self-cleaning was another major problem. I got tired of the service guy telling me not to use the self-clean... dahhh. What the hell did I get it for to look at it... I would never ever, ever, ever recommend this mfr to anyone. The worst oven I ever, ever, ever had... It now is in the dumpster & before it went I beat the crap out of it for all the aggravation it gave... Top of the line my ass. You guys need to go out of business because you suck!!!

I bought a fridge with 2+3 years warranty. After 1 month of warranty expired. Fridges computer and defrost heater are gone. It cost me almost $500. It was very challenging for Fisher Paykels customer service to talk with them. They said we will get back to you and they never do. I had to call them again and spend so much time on the phone and they dont really care. I never and NEVER buy any Fisher and Paykel product again. My previous fridge was Fujitsu and lasted 20 years without any problem.

My old unit stopped working and I bought a Fisher & Paykel french door fridge through the recommendation of a friend who installs appliances. It has a good space inside and so far has been working correctly. I had it delivered and it went seamlessly. They were great. It’s been a great experience so far. We love our fridge.

I purchased a Fisher & Paykel washing machine. Its fine. It works. It offers more control than competing high efficiency models. Although none of the high efficiency models offer the kind of control the old classic machines do.

I feel that it is only fair that I leave a positive review for Fisher Paykel after the two negative ones I left. After having issues with my dryer and then my washer, Lisette of Fisher Paykel has been very helpful. When the bearings on my dryer needed to be replaced, the company paid over half the cost. When the water pump on my washer broke shortly after, the company is going to pay for the pump. Their customer service is excellent. Thank you so much.

I purchased a Fisher Paykel washer and dryer in June 2006. One month before the warranty expired (in May 2008), the pump in the washer went out and was leaking water from underneath the washer onto the floor. That pump was replaced at no cost to us. However, in August 2009, the pump again went out and was leaking water all over the floor. That pump was not under warranty and we had to pay for it along with an $80 service call! Right on time, in November 2011, the pump went out again and was leaking water so another $80 service call and the pump was $190. I know others who are having similar problems with this washer and the pump and Im telling everyone I know, Do not buy this brand of appliance (not washers, not dryers, not dishwasher or refrigerators) because they dont last.We now have more money spent on repairs than the cost of the washer so were thinking well buy a good ol Kenmore next time!

Fisher & Paykel quicksmart washing machine front loader. Since getting this machine around 2 years ago, it hardly ever goes through a full cycle without an error blip, usually 37, or suds or just err flashing and blipping, it drives me crazy. I started using a natural very low suds home made powder and it stopped the blipping for a while, but now its back, and the drainage hose near the filter has never worked. I will never buy a Fisher & Paykel anything ever again.

Great equipment. This is the 2nd F-P dryer we have purchased! We are a totally satisfied customer.

We purchased a Fisher Paykel GWL11 washing machine about 8 years ago. For the first few years the machine performed well but on the very day the warranty was up the Motor Control board went bad. Fisher Paykel paid for another board but we were out $250 for the service call. The next thing that happened was this year. The machine would not function in several wash modes and would only spin at slow or medium speeds. Last week, the washer refused to spin at all. I bought another board (not cheap!) and then discovered that the old board may have gone bad because of a design flaw. The board is not protected from short circuit with the pump motor and the pump motor has a tendency to leak after a while. This causes a short that blows out the board. The factory does or did not acknowledge the problem. So, I then purchased a replacement pump (also not cheap!) that came with an inline fuse to prevent this from happening again. I put everything back together and all kinds of new problems. The GWL11 was an expensive machine at the time we purchased it and all we have done is put more money into it. Despite the new control board & pump, the machine will overfill unless you stop it manually, the lid lock cycles back and forth and then beeps preventing the machine from going into any spin cycle. At this point, I have had it with this machine! I will never buy another Fisher Paykel product and I will discourage everyone I know from buying their products. My last washing machine, a Sears Kenmore lasted me 17 years and it STILL WORKED! I only sold it to upgrade to the Fisher Paykel. Im going to take it out to the farm and use it for target practice. At least I will get SOME satisfaction from this lousy machine!

Fisher & Paykel Ecosmart washer - We purchased our F&P washer and dryer at Lowes in Denton, TX in April 2005. While the washer was still under warranty, we started having problems. The water wouldnt stop dripping into the tub so we had to call someone out to fix this issue. Now the washer has quit all together. I called someone out ($68.00) only to find out that the main board is out. I realized that the washer is 7 years old, but I thought it would last longer than it did. We did research in Consumer Report before we bought this washer.

I wanted to take the bins out of my freezer to clean them and get rid of some ice buildup and I can see no way to get them out. Theres no instructions in the users manual and customer service was unable to tell me how so they emailed me a video that was supposed to show me how to do it but the video was 6 years old and the freezer compartment didnt look anything like what I have now. Weve only had ours about a year-and-a-half and it is still under warranty. I emailed them back to let them know and they never responded to my email, and I even sent pictures of what mine looks like, so I called again and I was told that I would have to have a service rep come out to remove the bins and if he found there was no manufacturer defect they would charge me $95!!Yet they are not able to provide me with any instructions on how to do it myself!!! This refrigerator cost way too much have people answering the phone that cant help with something that should be a simple process... And maybe the bins dont come out at all but if they dont they should be able to at least tell me that instead of telling me they have to send out a service rep.

I have a Fisher Paykel drawer dishwasher and it was the best home purchase I have made to date. To be able to wash a large loan of dishes or a small load with the bottom drawer is truly a especially since I have small children. Thank you so very much Fisher Paykel for getting it right!!!

Ive known about Fisher & Paykel for years from TV. I got the dish drawer because I like the convenience. I like the qualities and the service. When you call the service people, they are always knowledgeable and helpful.

I bought this dryer (Dryer model DEIX2 top loading dryer) only 5 years ago. The control panel had been failing but I could reset it by unplugging the unit. I bought an extended warranty (thank God) since I cant get a replacement part. Dryer has been deemed un-repairable. I guess appliances should be considered disposable!

I bought a Fisher and Paykel dishwasher DishDrawer. The brand is very expensive, but I liked the DishDrawer feature and I was willing to pay more thinking it was a good and reputable brand. It turned out to be nothing but trouble. Countless service calls later and I finally gave up about two years ago and started washing dishes by hand. I bought this unit when I was remodeling my kitchen, so I decided to buy the unit that allows you to put the custom cabinet panels on it. So, I wasted the money not only on the dishwasher, but also on the custom cabinet panels. Not only that, but simply replacing the unit would not just be an extra expense I could not afford, but it would also change the look of my kitchen, which I spent so much time and money remodeling. Every time I would call the one and only service company in town to come out, it would work only slightly better and soon stop working again. It never seemed to work at 100% capacity. I think I spent more money on service calls than the actual appliance. How sad is that.

The Fisher and Paykel refrigerator is the only thing that could fit in to my area in the house. What used to be in there was a 27 inch ref. And the ones theyre making now are 28-1/2 inch deep and larger. This was the same depth it. We like the bottom freezer feature of this refrigerator. The only negative thing is this one does not have a deli drawer unlike our old refrigerator.

I bought a Fisher & Paykel washer and dryer in 2012. Since then I have had to have the dryer repaired 4 times and it just quit again. I wish I had never bought them.

Drawer Dishwasher - Well of course it washes dishes and that is great. I do think the rinse cycle could be improved. On occasion the dishes come out streaked as though the final rinse didnt rinse. I have Fisher & Paykel drawer dishwashers in my home in Alaska, in my Fifth wheeler, and on our boat. So there is no doubt that I like the product, but the rinse cycle is routinely frustrating. Thank you for this opportunity to give this information.

The Ecosmart FP Washer was recommended by a designer friend of mine who loved these washers and said she had recommended this to several of her clients. It had a belt driven motor, was low maintenance and easy to repair. So I bought mine in 10/2009. It has worked great for 3 years and btw just last week, I recommended it to a friend because I loved it so much! Anyway, a few days ago I noticed a leak had developed so I had the repairman come out. He said it needed a new part called an Electronic Pump Assembly or a Kit Repair and Fuse at the price of $343.45 with labor at $220 and tax at $29.96 totaling $592.41 (oh, and service fee of $49.95 just to tell me this). What?! I said, That is almost the price of a new washer? He said, Yes, I see this pump go out a lot on these washers but the new part has been improved and should last about 10 years. But darn it, I shouldnt have to pay the cost of a new machine just to get that defective part replaced. I am so disappointed and frustrated because I actually like this unit. Im not sure if I want to risk purchasing another FP Washer (what if it still has that defective part?). It only lasted 3 years!

I bought a dryer from Fisher and Paykel and it’s definitely great.

We have the drawer version of the dishwasher and I am unimpressed with the performance. I have experimented with different dishwasher soaps, loading methods, rinse/wash cycles but I simply cannot get my dishes clean. I have had an ancient dishwasher previously with no issues; switched to this brand and it leaves food particles on dishes, cloudiness on my glasses and grease sitting in the bottom of the unit. I wash the dishes off before putting them in, but no improvement. The wash cycle also takes over 2 hrs which is impractical for the smaller apartment unit that is designed to run frequently with small loads.

We are very pleased with our dish drawer now following the very quick and efficient replacement of an element by F&P Technicians after we advised After Sales Service.

Dont buy Fisher Paykel Appliances! This is our less than 5 year old dryer after: less than 1 yr New main module; 2. Year 2 another main Module; 3. Part way through 2nd year, Fisher Paykel said dryer had to go to authorized repair facility (closest St Johns and they would not come here to service). So we took it in (diagnosis was loose connection); 4. 3rd year quit again (back to St Johns for service Loose Wire). Ran for a couple months and quit again. During all this time we had been communicating with Fisher Paykel Corporate. Last call in the year 3, Fisher Paykel said dryer was too old and would not handle any more repairs. Not putting any more time or money into this piece of crap! DONT BUY FISHER PAYKEL. Please pass it on!

We purchased this fridge about six months ago and we are extremely disappointed with the quality on this product. The Stainless steel is so thin on it that when you actually close the door by hand if you dont use the handles if your ring or anything touches it it scratches and puts a dent in it right away. Stay far from this product and if youre in Canada stay away from Trail appliances in Edmonds Fine Appliances. They said all this is normal. If you have kids definitely stay away from this. This is not the the same Fisher Paykel that was an Australian company, it now owned by Haier Group out of China. Quality is the worst ever.

I purchased a 2 drawer Fisher Paykel dishwasher approximately 1 1/2 years ago. My contractors correctly installed the dishwasher and from the beginning, there were large pools of water at the bottom of the top drawer. Five service calls later and a call to (I use the term hesitantly) FPs customer service department, my dishwasher was supposedly fixed. Each time the repairman came, he found something he thought was causing the issue. When I spoke to customer service, they told me my contractors did not install the dishwasher correctly. I had my contractors come back to ensure they installed it correctly (this was confirmed by the repairman). Customer service refused to do anything for me (this was after waiting on hold for 45 minutes).My dishwasher no longer has pools of water on the bottom; however, the dishes are NEVER clean and I basically have to wash dishes by hand before putting them in the dishwasher. I called the appliance store where I purchased the dishwashers a number of months ago to again complain about the dishwasher. The salesman said he would follow up with FP. I again followed up with the salesman a few weeks later and again, nothing was done. I would never purchase a FP product again. I am now looking for a new dishwasher. The experience has been horrible and very frustrating. I would never recommend anyone purchase this product.

I discovered this appliance manufacturer on a public little forum online called Garden Web, which is for home improvement and stuff like that. We were looking for a counter-depth refrigerator and that reduces the number of things we can buy. And then, once we did that, we really didn’t want to lose space by having that entire icemaker on the door. And we didn’t want a water dispenser because we’ve got young kids. So this was the product which had the features that we were looking for - it did not have the icemaker in the door (it was inside the freezer section) and it doesn’t have the water dispenser. It’s our first appliance from F&P and we’re happy with it. A lot of people have mixed reviews and stuff like that, but so far so good. It’s a very good product and it looks nice too. I would recommend to others. I hope it doesn’t break.

Fisher & Paykel appliances came with the home that I moved in in April. The fridge, the dishwasher and the stove. The fridge is good, the size of the dishwasher is good and I like the style of the dishwasher... theyre very quiet too! The only thing is the top of the stove... it gets dirty and I dont know how to clean it. I use cleaner for stainless steel, for the stove top cleaner, and nothing seems to be able to get off the residue.

I have had a Fisher and Paykel stove for 20 years and it has served me extremely well. It is only now I have to get a new one as with time and continuous use, parts are wearing out and it is more economical now to replace it. And I am quite happy to go the same way again. In any inquiries I have always found the company approachable and helpful and would have no problem in recommending their product to anyone I know.

A girlfriend of mine had the two drawer dishwasher that she bought about 5 years ago and I just loved that. So when we went to remodel our kitchen, we put in Fisher & Paykel dishwasher. We also have the DCS stove and microwave or cooktop, microwave & oven. All of our appliances are Fisher & Paykel. Everything was good until just recently when we were not too happy. We had to wait 3 weeks to get a part for our oven that stopped working and its only 6 months old... We like the actual appliances. Its just the fact that its so long to get any kind of parts in and then we had also paid for the extended warranty on them so we paid quite a bit extra just to have them and then had to deal with waiting.

This is the third F+P 2-drawer dishwasher we bought; two of them are in our rental flats in London, England. Both have been okay and the service in London was excellent. The one we have in Pennsylvania, I knew when it was problematic there would be no service. These hicks here dont even know what the brand name is.F+P New Zealand recommended two service companies. First, one guy never heard of the equipment but booked his in law to do the service. On the day of the service after waiting a week, the wife of the guy said he has the flu and must cancel. We have been down since Christmas day and its now the 9th of Jan. She didnt know when he could reschedule. The other one had an answering service and I left a message 10 days ago and again twice today, the 10th. The service leads you to a message that says leave your number which I did now 3 times. And if we want faster service, email them at a certain address which we did only to get a message that 10 days ago they changed their address to something else. Still no calls. This is hopeless and I do not recommend anyone to buy this unit in the US unless you are in the bigger cities where service companies are plentiful and they know the products. I loved the unit until I tried to get it serviced. I will never buy another and we own 46 properties.

Fisher & Paykel Activesmart 16.9-cu ft French Door Counter-Depth - Very happy with the refrigerator. Like the quality. A few items would have been helpful: i.e., only one ice cube tray, no egg storage container and a couple of trays for the shelves would improve storage. Based on a premium product would have expected all the above included.

Just got the new drawer dishwasher and wasnt too pleased with the having to use the powder soap, after switching to the Finish pucks things improved. Dont care for the puck dispenser in cutlery holder - should be separate. There are no clips to hold small items like jar lids from jumping all over.

Fisher & Paykel aquasmart washer - I have been quite happy with this purchase. A very quiet machine and easy to operate. I like the top loader as I was glad my old front loader broke since they smell and have to be cleaned often.

After our 30 something yr old Maytag clothes washer quit, we decided to go with Fisher & Paykel because that’s what the repairman suggested to us. We had it delivered. The installation was excellent. So far, the washer is working good. Excellent! No problem so far.

My F&P washing machine kept getting stuck and not draining. I had a repair come out and $380 fixed it. Six months later, same thing with machine not draining. I took to the internet and found out that the drain pump was likely plugged. I was able to fix it myself, which wasnt easy, turning machine on its side, pulling out the coin that was clogging the pump, etc. This happened four more times, me fixing it each time. Then the last time, there was nothing clogging it. Repairman said $400 to fix. I said, Forget you, and tossed the machine. Now I have an LG which I love. My F&P dryer is now squeaking and making a horrible noise. Its less than five years old. I refuse to put any more money into these pieces of junk, so unless me replacing the bearing myself works, it will also be joining the washer in appliance heaven (oops, maybe hell). FYI, customer service is also horrible and offers you no help once your warranty is up. Big surprise there.

Our dishwasher was installed during a remodel by the appliance company in August 2021. The top drawer immediately had issues getting stuck on a code during every wash, beeping and stopping the cycle. We had the appliance service come out 4 times with no resolution. Fisher Paykel declined to replace the product stating it was an installation error. The appliance company has come out twice more with no resolution.We have been making due, being patient, because the bottom drawer which is smaller, had been working. Today the bottom drawer malfunctioned, in order to stop the beeping we had to turn off the electricity to the dishwasher. We have spoken to Fisher Paykel on two occasions asking for replacement, the appliance company has taken pictures to indicate this is not a installation issue. It has been a fight to prove this is a faulty product. This is a Fisher Paykel appliance and I would expect them to address the issue. It is now the end of January and we have yet to have a functioning product.