Drawer dishwasher double works very good. Holds a lot for it size. Very reliable. Working non stop for 11 years without any problem. Very efficient and economical. Very quiet you wouldn’t know it’s working.

I discovered this appliance manufacturer on a public little forum online called Garden Web, which is for home improvement and stuff like that. We were looking for a counter-depth refrigerator and that reduces the number of things we can buy. And then, once we did that, we really didn’t want to lose space by having that entire icemaker on the door. And we didn’t want a water dispenser because we’ve got young kids. So this was the product which had the features that we were looking for - it did not have the icemaker in the door (it was inside the freezer section) and it doesn’t have the water dispenser. It’s our first appliance from F&P and we’re happy with it. A lot of people have mixed reviews and stuff like that, but so far so good. It’s a very good product and it looks nice too. I would recommend to others. I hope it doesn’t break.

Fisher Paykel is horrible! I paid top dollar and I mean TOP dollar for Fisher and Paykel appliances. The dishwasher is noisy compared to Bosch, the cooktop on the range was defective TWICE and the range had to be replaced. I had a spill on Christmas day and it got between the glass on the oven door and there is no way to clean it. The microwave is no better than the Panasonic Genius if as good. (Not nearly the versatility) but so far the refrigerator seems OK. Stay away from this Premium Product. You are throwing your money away!

We just bought our house 2 weeks ago. It has 2 Fisher Paykel drawer type dishwashers. We have yet to get a load of clean dishes out of these machines. We rinse our dishes and then run the dishwasher at the end of the day so it is not like the dishes are sitting around for days. These machines look like they are new. The rest of the appliances are new.

Fisher Paykel DD603 - I doubt that I will ever own a different dish washer. The simplicity, efficiency, reliability, and overall low cost of ownership is remarkable.

This is a follow-up to my first post (Fisher & Paykel Ecosmart washer). The firemen were wrong about the motor. I called a local repair person/authorized repair person and they were here today. It was the famous pump that everyone else has been talking about. They said grit gets into the pump and causes the seal to leak, and then water drips onto the pump/electronics and causes it to burn out. There is a fuse that blows in the control board. They replaced the fuse and put another fuse in line with the pump. The repair was quick. I was told the pump would be about $90.00 plus service call. It’s much better than we originally thought. In my opinion, there is a problem with these pumps, though.

We had gone to the showroom and we were constrained to the size of the refrigerator that we could use according to our existing cabinetry and the Fisher & Paykel that we bought was the perfect size. I also wanted a bottom freezer refrigerator. We were looking for a high end appliance and were aware that Fisher & Paykel is one. Its a much higher end appliance and were both very happy with it. I like the way it looks and the way its built. There is nothing about it I dont like. Its a fabulous appliance.

We purchased the refrigerator on July 2, 2013. Fisher Paykel seems to be one of the few manufacturers with boxes narrower than 35. Today is July 6, all is set up. Its been running for 3 days. However, the cold water dispenser is not dispensing ice water. The water is at 62.5 degrees Fahrenheit. That is the same temperature of the water from the tap. We have well water which comes out at 62.5 degrees Fahrenheit. So the water is not being chilled. I may as well drink from the tap. How do you get this water colder? It wasnt necessary for us to purchase this model if the cold water dispenser doesnt chill the water. What is the design rate of ice cube production?

Second time using my brand new F&P top-loading dryer; and it started making a loud thumping noise and would not stop. A technician came a few days later and made an adjustment which seemed to work for the next load; but alas, the thumping noise came back soon after. The technician came back and replaced a part. Everything was fine until yesterday; the thumping noise is back, but even louder. I’m very fed up with this dryer. Like other reviewers, I have also had problems with drying time – any energy-efficient feature, this thing purportedly has, is out the window because it takes so long to dry anything. I also have the matching washer; and judging by other comments, Im afraid it, too, will start giving me problems. I would absolutely not recommend this brand to anyone, and I so wish I could return them both and buy something else.

F&P Washer model # wa37t26gw2 - I bought this washing machine from a local Sears in Newton, KS. I have had it now for three years and two months. My husband was washing clothes the other night and went out into the laundry room and the whole room was filled with white stinky smoke. The whole entire board of the machine is burned up. Im just not satisfied with a washer lasting only three years before I have a major problem. I just wanted you to know!

I love the new Fisher & Paykel dishwasher. I love it because there are a lot of things I dont wash. Its nice to have the two different drawers. I could put a smaller load in the bottom or a bigger load in the top where in the past, Ive either had to run the dishwasher with a really small load or I would have to wait until I filled up my dishwasher to wash everything. However, you cant get in some of the bigger things because of the way the inside is laid out. Its hard to get the dish soap in. You cant use the big box and have to put the soap in a smaller jar to pour it in but overall, I would not have gotten a different dishwasher.

Fisher-Paykel WL4227J1 - We purchased this machine, new, on 9/24/14. The machine worked well for 2 weeks & then developed a loud hum in the pump during the drain cycle. Once I was able to get a technician here a week later, it was confirmed that the pump was defective & needed to be replaced under warranty. Now for the part that angers me... The repair shop called back & stated that it would be another week to get the part, as F/P ships from AZ & that it would take 5 business days to arrive... Seriously? So I called F/P direct & was told that it would be 3-5 business days as the part ships from Huntington Beach, CA. Or, I could contact the retailer I purchased the machine from & ask them to exchange it... but that they were under no obligation to do so. Hello... customer service. Fisher & Paykel should be OVERNIGHTING a new pump to my retailer... not the 3-5 business days they stated as it is a brand new machine. How do they expect me to clean my clothes for the past 5 days plus the next week? Down with Fisher & Paykel!

I have bought Maytag dryers for many years and after trying to repair my old one, I just gave up and looked around for a new gas dryer. I finally found exactly the type of dryer I was looking for. To my surprise, it was not a Maytag, it was a Fisher Paykel. I was not familiar with this brand, but it was just what wanted. I have now had it for seven months and I couldnt be happier.

Built-in oven - love the performance, the looks and how easy to use. Cooks food to perfection.

I bought a new Fisher & Paykel (FP) washer and dryer at Lowes in April 2007. The washer worked well until December 2009. I had the same problem many others had, discharge pump leaked and shorts out the pump, and that in turn shorts out the control board for the washer.To their credit, after I called them, FP took care of the repair of the pump and the control board in December of 2009.Trouble is, it just happened again. A year and a half later the discharge pump and the control board are out again. I called FP and was told they would not fix it again. Well, me neither. Rather than pay $400 to fix it again, I am getting a new washing machine that is not Fisher & Paykel.While shopping at one of the big box stores, I was told by one of the appliance guys that they stopped selling FP washers for a time because of guess what? pump and control board problems.

I purchased a range and when it was hooked up, it did not work. After the service man looked at it, he said that a part had to be replaced and it would be 4 days to get the part. After a little complaining they said the part was going to be shipped overnight and the stove would be fixed.Well after 5 days the part arrived and the service guy was back on the 6th day to find out the range was still not working. They finally decided to replace the range and I was told it would be another 5-10 days before they would replace it, keeping in mind it has been 18 days since the delivered the brand new range. I have sent e-mails and called Fisher Paykel only to find that the customer service is the worst I have seen. No one is responding to the e-mails and they kept me on hold for almost 20 minutes.The store where I bought it from has been trying to help but their hands are tied until they get info from Fisher Paykel. At this time I am so angry, I have been eating out with my 9-month pregnant wife and my 2 1/2-year-old son every night. Finally the sales rep called me and they are going to push it through after yelling and screaming on the phone. I would not recommend this company and would never buy their product again. Lets see if I get this range before this month ends.

Dcs366 Propane Gas 36 range - Range arrived with a faulty broiler ignition. It took almost two months and three service calls to correct the situation. However, the customer service technician and the customer service representative at the dealership were excellent in their response to the situation. Although the problem has been resolved, I remain anxious about the stove making through its warranty period because of this experience...... something I shouldnt have to feel for something in this price range. The other disappointment I have is the design and material used in manufacturing the drip pan beneath the burner grates. They are made of a textured type of metal that encourages brown spots and discoloration that is extremely tedious to maintain. Other than that, the stoves features of low simmer and high BTUs, and accurate oven performance help compensate for one of the above issues.

We purchased the washer and dryer 5 years ago as appliance sales people everywhere gave the set rave reviews. Their excitement had to be due to huge spiffs or incentives for selling these as I have never owned anything so problematic. Among the issues, no service people know how or want to repair them. The washer doesnt clean clothes, water temp is never correct, and there are error codes. The dryer doesnt catch lint, it is noisy and it stopped working. I have been told by several salespeople, They are so easy to work on. Very few moving parts, etc. What no one tells you is that moving parts are very inexpensive compared to the circuit boards needed to possibly fix my dryer so it will run. $360.00 for the parts and who knows for labor! Despicable! I will never do business with Fisher & Paykel again nor will I pay to talk to a service rep on line. Very poor customer service.

I purchased a washer in 2006. It was DOA (dead on arrival) with bad control valve. I replaced it immediately. Since then, we have replaced this valve 3 more times plus pump and control board. The valve went out again today and flooded the laundry room. We are afraid to leave water on since it may never shut off the water flow.

I was quite surprised to read the negative comments about Fisher Paykel! After being a brand loyal kind of gal, everything I owned appliance wise was Maytag. After my Maytag dishwasher, washer and dryer broke down 4 times in a year. I decided it was time for a change. I went to my local appliance store and was just about to purchase a new washer/dryer when the salesman tried to sell me an FP. I had never heard of FP before. The salesman made quite the pitch. When I continued to shy away, finally he told me if I tried the units and didnt like them, within 60 days he would exchange both units. Okay, I gave it a shot. I love my FP washer/dryer so much I bought their double drawer dishwasher. I had to call for service once for the dryer and once for the dishwasher. Both were relatively simple problems that were fixed within 20 minutes of the serviceman entering my house. I would have to say I highly recommend Fisher Paykel.

I am very happy with my new dishwasher! The drawers are so much easier to use than the pull out racks on my old one. The wheels were always popping off or coming off the track. No problems now! The bottom drawer is perfect for smaller loads. No more waiting for more dirty dishes to make a load. Its quiet and has a setting for fast for a quick run. I love it!

I got the drawer dishwasher with the F and P package. So I got rid of my Thermidorian dishwasher. The Fisher and Paykel dishwasher has been broken for the majority of the time I have owned it. I have had service people, sent emails and photos and called the customer service many times. Yet still I sit in a remodeled kitchen with a bum dishwasher. Been nothing but a headache. Very disappointed. Wishing now that I had gone with Kitchen Aid! Please learn from my mistake!

On 10-3-09 we purchased the FP HE model #WL37126KW2, serial #NYU790706. In October 2012 we noticed dark dirty streaks on our clothes. Some clothing never did come clean. Dark clothes appear to have white streaks like large amounts of soap havent been removed. Ive tried different detergents and numerous cleaning cycles. Thank the dear Lord we purchased the extended warranty! Since October 2012 weve had 7 repairmen and 3 parts replaced. The last repair was on Wednesday, 4-17-13. The 2nd load of clothing came out exactly like it did the very first time in October. Are you kidding me!Now another repairman on 4-26-13 and then Im assuming another part. I have no idea what part hasnt been replaced! After 4 new replacement parts and still having the problems, we will get a gift certificate from Lowes for a replacement. You can bet it wont be FP! Ive spoken to FP directly, Lowes and the warranty company numerous times. I am totally fed up with this whole situation. I will never buy another FP. No good reviews will come from my mouth for FP!

I saw Fisher Paykel through Consumer Reports years ago. Im a repeat customer of that company. Its my third or fourth purchase with them - the latest being a washer and dryer. Their lifespan isnt as long as it used to be. Theyre not built like they were back 25 years ago when you could have one for 20 years. Not so much plastic should be used in manufacturing some of the push buttons and things that tend to break or wear out over time. The whole face is plastic and the face tends to crack on the buttons that you use consistently. There should be more flexibility in the fabric that theyre using for those push buttons. Theyre pretty simple machines. The noise level on the washer is pretty high. It sounds like you have an airplane in your house. Besides that and things breaking that are too expensive to repair, theyre fine. They wash the clothes and they get them clean. Thats all I can ask for.

A girlfriend of mine had the two drawer dishwasher that she bought about 5 years ago and I just loved that. So when we went to remodel our kitchen, we put in Fisher & Paykel dishwasher. We also have the DCS stove and microwave or cooktop, microwave & oven. All of our appliances are Fisher & Paykel. Everything was good until just recently when we were not too happy. We had to wait 3 weeks to get a part for our oven that stopped working and its only 6 months old... We like the actual appliances. Its just the fact that its so long to get any kind of parts in and then we had also paid for the extended warranty on them so we paid quite a bit extra just to have them and then had to deal with waiting.

My nightmare began when I bought a DCS 48 inch dual fuel range/ovens from Aggressive Appliance, Orlando, FL. I immediately had problems with the light, thermostat knobs and then the problems grew... My ovens would not heat about 300/350 degrees and then would not maintain that temperature. Aggressive Appliances came out over six times to fix my problems. Eventually, after replacing the third thermostat (which I was told was the only part that they didnt make... yeah right!) they said that they could not fix it. The Regional Sales Manager Peter **, then came out and he couldnt fix it either. He then said that they would replace it. I asked him at that time what would happen if the second DCS range did not work, would I be able to get my money back and he said yes, that that wasnt going to happen. Well, you guessed it... Friday they put in the second DCS 48 inch dual fuel range/ovens and the large oven does not even get warm, the light does not go off, the grill had three dents in it. This has been a continuous nightmare which is only going to get worse because I have already sent out over 118 invitations to a huge event at my house which will be catered. They want to try and fix the second range when they should have made sure it worked before shipping it to me. Zero quality control. Save yourself the heartache. Spend a little more money and get something that will work. This product and company are not worth the headaches, tears and frustration. They do not honor their expressed warranty, nor apologize (until I pointed out that no one had even said sorry), nor offer consequential or incidental damages. What was supposed to be an exciting, joyful purchase has been a living hell. Hopefully, you will be wiser because of my pain.

I purchased a new Fisher and Paykel washer and dryer in 2008. We have had both of the units serviced numerous times. The washer is not working currently and the dryer, well, we have to reset it every time we use it! These units were our first big purchases and we will never buy this name brand again. Our warranty expires next year and we have to start shopping for new unit. Bad product and bad service.

We wanted to switch from a conventional dishwasher to a drawer type. We’re both getting older and decided we didn’t want to bend down to the floor anymore and so we decided we would go with this, and Fisher & Paykel essentially had a good reputation. We thought we’d try them and we’re pleased. We’ve had it since we moved into a new condominium at the end of June and it’s the Tall DishDrawer. It works very well. I am getting the cleanest, clearest glasses I’ve ever seen come out of a dishwasher. I like the way the inside of the dishwasher is set up because I like the fold down, fold up racks for the glassware which comes in very handy for various sizes. There are a number of clips for putting in very sharp long knives. As a cook, you use very long chef knives. In a regular dishwasher, you can’t really put them in. So I thought that was an excellent feature. Also the cutlery container is very nicely designed so that you can put all of your sharp steak knives point down. It is an exceptionally clean looking and clean staying dishwasher. The entire inside of the dishwasher is stainless steel. It’s really a dream to use. I recommend it to everybody.

As the technician was packing up to leave, after his or anothers fourth visit in 6 weeks, I asked where his suitcase was. Suitcase? Yes, I said. You might as well stay here because when this oven goes out within a week or so, as before, you will be here ready to fix it. We rarely cook or use the oven but mystery of mysteries when the first part went out then there was a second and a third part strangely out of order. All within a very short period of time. One replacement part never did work. Bad enough waiting on hold for the New Zealand customer service department and being told there was no record of past service calls. Dont bother trying to explain or negotiate a free service call or part replacement cause it aint gonna happen. NOT A HAPPY EXPERIENCE.

I purchased Fisher&Paykel Refrigerator (model E522BRXFD) Oct. 2011 for its look and fit into my kitchen space. It turned out to be a serious mistake. Two years after the purchase, the plastic drain pan of the frig broke, which let water flow over my brand new hardwood floor for days. Not even three years after the purchase, the frig stopped working. The freezer part seems OK, but the frig compartment no longer cools even I put the temperature control dial to the lowest level. I called Fisher/Paykel and the answer was their repair technician was busy and I have to wait for a week for an appointment. Now I am stuck with a broken frig. I paid triple amount of money to purchase this Fisher&Paykel brand when compared with my prior Whirlpool frig, which I used 25 years and never gave me any trouble.

I went to the appliance store to buy a washer and dryer and then I’ve seen Fisher & Paykel. Decided to buy and try it. When I went they didn’t have a washer at that time so I bought a different washer. When I had the washer and dryer together, we had them for 6-8 years and we never had any problem with them and I was very satisfied with it. If they had the washer at that time, I would have probably bought the washer also. Now I have the dryer and I just like the way it dries, the feature of it, the way it looks. It has the same steel drum.

We have had a Fisher & Paykel dish drawer for a few years and have been pleased with the dish drawer after we learned some of the nuances of a dish drawer. Recently, we had to replace the rotor. I contacted the company to purchase the rotor and found it was less expensive buying it directly. The company was easy to work with and the item sent quickly. After replacing the rotor, we found there were more problems than we had initially thought. I contacted the authorized repair facility and they also were great to deal with. However, I would like to see other dealers in order to do some price comparisons because we had to pay extra fees on top of the repair bill due to the distance. They also charged quite a lot per hour. The repairman was extremely helpful on teaching me something so I could repair the drawer on my own if I ever had to.The repairman contacted F&P due to some previous poor repairs before we owned the home. F&P offered to pay for the parts, we just had to pay for labor. The repairman repaired the most difficult part that we initially called him about and I was able to order other parts and repair them myself later. The entire experience (although frustrating to be sans a dish drawer) was very easy and in all cases, the parts were cheaper dealing directly with F&P. I will also say it really was great to at least have one drawer to wash dishes while the other was out of commission. The only reason it is 4 stars instead of 5 was due to a shipping error which delayed my order. It would be nice to get an email confirmation regarding what parts are being shipped in order to catch such errors before time is wasted.

We bought an FP washer in 20008 which cost over $1,000. This is the first time I have read all the complaints and I can say amen to all of them. I have airplane noise, dirt on my sheets that will not come out, my clothes get caught in the crack around the bottom and pulls threads on clothes. The repairmen do not like them either. Just as soon as I can afford another washer, we will be getting rid of this piece of junk. I wish I had my 45-year-old Maytag back.

I saw a Fisher & Paykel commercial about the type of dish washer that I wanted and from what I understand, theyre pretty much the only ones the make those now, the drawer ones. So when my refrigerator quit working, I decided to buy one although it was much more expensive but it had the drawer option that I wanted. The company has been very good so far. As far as I know, I dealt with just the company that I bought it from in the store, but as far as my happiness with the dishwasher, Im not really pleased. To begin with, we had the one that I ordered and laid for to be in stock and it was put in and for some reason it leaked immediately. Right after the delivery guy left, it started leaking, at least twice. Its been three times its flooded my kitchen floor, my hardwood floor. They called me that they were going to contact the company of Fisher & Paykel and find out if they were going to do anything about my floor, but I havent heard anything. Then they bought me a stainless steel one and put it in to replace the one that I ordered, which was a couple hundred dollars more and they didnt make me pay the extra money, which was nice. I have my dishwasher and I was happy. But since then, its only been less than a year and probably six months or so but the pieces inside where you stack the dishes are already breaking. I have to find another piece that I could put there so that I could get my dishes in there. Plus the fact that the chimes are so close together that you cant get anything in there except for a flat dish, unless you just take all of the things out and just have an open drawer. Our complaint is that nothing fits in them right and it doesnt clean as well as I thought they would. I thought they would be very good for what we spent on them. I put less and less in them just thinking itll get cleaner and cleaner because theyre in such a compact area. But they dont really seem to. And I follow all the rules on what they say to do and stuff but even so stuff is not as clean as I thought it would get. So I dont know what it is that keeps it from being clean, but I keep trying.

We were buying new appliances because ours were 22 years old and the refrigerator was starting to have issues. We only had a 30 opening and we werent satisfied with any of the big refrigerators until we saw the Fisher & Paykel. I couldnt get it out of my mind and we went back and bought it. Compared to other models Ive had, its excellent. Its got the bottom freezer, which we love. We like how the shelves are. Its got such clean, nice lines. Its so beautiful we dont want to put anything on it to cover it up.

I must be one of the few to have a positive experience with F&P. We purchased a washer/dryer set in 2003. We still have the dryer but are on our second GWL11 washer. The first one lasted 10 years. In that time it was subjected to hard water and a family of four. The pump is definitely the weak link, as I replaced at least two in that time. Also had to replace a water inlet valve. The new pumps come with a inline fuse to install on the harness to the controller to prevent it from getting ruined if the pump shorts out. None of the repairs were done in warranty. F&P washers are very easy to diagnose and repair so I have been able to do all my repairs. After too many large loads and 10 years of hard water the strut rods that keep the drum in balance wore out. I found a super clean GWL11 for $80 on CL to replace it. We now have a water softener so this machine stays cleaner and cleans more efficiently.I saved parts off the old machine for future repairs. I did change the pump not long after I got it. Now three years later that used pump went out, this time the windings shorted out, taking the controller with it. I blew off installing the inline fuse, so this could of easily been prevented. I bought a new pump for $110 and installed my used controller and its running just fine again. I know this all sounds like a nightmare of repairs, but if you are able to be a little bit inclined to take on a challenge you can save a lot of money on paying the repair person. I dont have a lot of money laying around to buy new appliances every few years. From the reviews I read, many new high efficiency washers dont clean well and are repair prone. When I do break down and buy a new one sometime in the future, I will definitely consider F&P again, along with Speed Queen.

I purchased a dishwasher from Fisher and Paykel. So far so good, I have no complaints with the other one. It just finally drew its last breath so I bought a new one. I liked it because its a dual drawer but it is difficult to load.

I have a number of friends who had had Fisher Paykel in kitchen remodels. I heard good and bad, and my designer recommended it once we got started with the kitchen. He said Fisher Paykel made all the dishwasher drawers for everybody else. So we might as well go with the one who makes the most of them. I have a full-sized dishwasher to handle everyday other things but I wanted something just for little things throughout the day that build up in the sink. When I saw them, I was very impressed and I was extremely pleased with it. I like that it holds everything and its easy to operate. This was my first purchase of a Fisher Paykel. I had problems with it in the beginning. I dont know whether it was related to the person who installed it or the way that it was installed. Every time I went to use it for the first two weeks, I got an error message. We finally figured out that it was pushed too far back in the cabinet and it was pushing into the waterline every time that happened so it was causing the error message to tell me that it wasnt connected. But I like it now a lot.

The other day, my husband was doing laundry and part-way through the load, the washer started beeping and stopped working. He then called the customer support center and got the name of the Fisher Paykel dealer here in town to see how much it would cost to get it serviced. While he was on the phone with the customer support rep, he was told that based on the lights that were showing up it was an error code 346, but was not told what that meant. This morning we called to see what it would cost to have someone come out just to look at the washer and were told he would cost $75! I think that is a large fee, considering we live in the same town less than a mile away. Today, I was looking online and read that the warranty was usually around 2 years. Im sure our washer wasnt 2 years old, so I called the customer support number myself, after taking down the model number, to find out if the washer was still under warranty. The guy on the phone was not able to tell me if the washer was under warranty or not. He didnt even offer to take down the serial number to see when the washer was made, but told me to call the store we purchased it from to see if they still have a record of when the purchase was made. We purchased this washer from Sears and shortly after we bought it, they stopped selling this brand.What should we do if they do not have a copy of the receipt? I dont even think our bank records go back any further than a year online. I have searched to see if I could find the transaction, but have not been able to. I would hate to buy a new washer after only owning this one for less than 2 years, and really dont want to pay $75 just to have someone look at it and then pay for repairs on top of it.

My wife has been complaining and she’s got arthritis in her back and she complained about the refrigerator down there and the freezer at the top and she wanted one with the freezer down and the refrigerator up at the top so she wouldn’t have to bend over. Whenever she had to clean it or anything, she was having trouble. Then they had a good deal on the Fisher & Paykel. This is the first one I’ve ever bought. Usually, we buy Whirlpool. But I believe it’s a good refrigerator so far. Our favorite is that the refrigerator is up at the top and my wife isn’t always fussing with me about it. The doors and everything on it seem very nice. There’s another nice feature about it - you got a buzzer on it if you left the door open. So far, I’d give it 5 stars. I haven’t had any problem at all.

We purchased a Fisher & Paykel refrigerator, which was far more expensive than any other fridge that we considered. After delivery, we called to say that it was not cooling. The technician came once and added gas. After a day, it again stopped cooling. The technician came again, realized that there was a leak, and soldered some wires. When it started working, it was noisy. We called again, and they said they would replace the fridge the following week. They sent a truck to pick up the faulty one, and when we called the store to ask when the new one would be delivered, we learned that FP had changed their mind and did not want us as customers. We were left with rotting food and no fridge.

I have had my Fisher Paykel Dishwasher for about 10 years. I absolutely love the concept of two drawers for washing dishes since I always have an empty washer that I can load. But I have to admit I have not been 100% satisfied with the unit. The top washer has always had issues and I have had it serviced almost every year for the last 10 years. Most of the time it will beep and stop running through the cycle for no reason. And even when it does run through the cycle, some of the dishes will need to be run again. It is not always super clean as I would expect from a good dishwasher. I am told that the newer models do not have the computer at the bottom of both drawers, which causes it to short circuit a lot. I hope the newer models are better at cleaning the dishes than mine is.

We purchased a Fisher Paykel dishwasher and it has broken. It is still under warranty. We have now had 3 calls from the service people. Our part has been in for over a week now and they tell me they cannot schedule the time I need. Every time they call, they cannot give me even a morning or afternoon, just a date. Then they will call one day ahead of time to schedule the service. I have a busy medical practice and have given them actually 2-hour time frames on Mondays, Tuesdays, Thursdays and Fridays and have actually told them 3 times now I am available all day on Wednesdays and that does not work for them. So each time they tell me they have to talk with the service manager again. The dishwasher has now been broken almost two months. I have given times each day and that is not good enough for them. I will never buy a Fisher Paykel again and I plan on telling each and every patient in my practice about this situation. This is not even worth rating; if it were, I would give it a zero. I cannot believe that 3 times I have been called and still am not able to schedule service. Unbelievable. Again, I am not able to cancel patients appointments on the spur of the moment.” Do you people realize how many patients that would be inconvenienced? This is not about me--this is about others! Something someone knows nothing about. I would never stay in business if I ran a business like this with a product like this.

Bought a Fisher & Paykel washing machine in 2011 from Lowes. In Dec 2015, motor and control panel blew out. $649 to fix and its that much to buy a new one. FP doesnt stand by its product. We took the hit and bought LG machine. Crossing fingers for a better experience. Appliances should last more than 4 years, dont you think?

I purchased the EcoSmart washing machine from Sears 2.5 years ago. The water pump/drain malfunctioned causing the electronics to short out. After consulting with a repairman, I was informed that the pump will be $200 plus $160 for the electronic portion, add another $50 for taxes and shipping and at least $100 for labor. Of course, the warranty is no longer applicable and apparently this problem is very consistent with other users. After reading the other reviews, I realize how bad this situation is quickly becoming.

My daughter is an interior designer and she introduced us to Fisher and Paykel appliances 12 or 13 years ago and we bought our first dish drawers then. At our next house, we had Fisher and Paykel washer and dryer as well as the dish drawers. Then our next house, we had a KitchenAid copy of a Fisher and Paykel dish drawer which was a piece of junk. So for the current house, Im remodeling the kitchen right now and we bought dish drawers. The products are fantastic. They pay attention to how much energy and water and soap they consume. The underlying design is brilliant in all of them.

Five-year-old dryer is making a loud squeaking noise when it is running. In addition, the lint basket cracked & I am unable to remove it. It is stuck in the compartment. Repair person wants $475.00 to repair. Do not buy Fisher & Paykel. It is also very difficult to find a repair person that works on them. I am getting a new dryer & it definitely will not be Fisher & Paykel.

I needed new appliances for our remodel. We went in Pacific Sales and I wanted a dish drawer dishwasher and thats why I chose the Fisher & Paykel. Its excellent and I love it. I like the drawer. You can split it and it pulls out without having to lower a door. Its functional as far as inside and has all the different ways you can load the dishes.

Bought this as a gift for my mom after she had major surgery. Her dishwasher had broken and she had always wanted this type. Works well since she lives alone, she can use just one drawer at a time and save. Great purchase!

The Fisher & Paykel dishwasher came with the motorhome I bought. What I like is its quiet but right now, it was missing parts and theres a broken piece that Im waiting for another part so Im not too crazy about the quality control.

GWL15 Washer - When my water pump went out, it dripped onto wiring for the computer panel, which in turn shorted it out causing me to have to buy a panel - also because of a design flaw of the machine. I really like my washer and dryer very much, but that problem did not make me very happy!

Approximately seven years ago, we purchased a Fisher Paykel washer from a local Lowes. I really liked the idea of using less water. The change from a regular dial machine to electronic push button seemed like a nice update. I will say that the only thing I like about this machine was that the spin cycle was very efficient and the clothes had much less moisture, resulting in far less drying time in the clothes dryer. The purpose of my review is to warn everyone what a horrible experience we have had with this brand. We have had to have this machine repaired four times by a professional. We have spent more money on repairs than the original purchase of the machine. We will never purchase anything by Fisher Paykel again. I strongly warn others about this brand. It is a complete waste of money.

We purchased a full set of 4 appliances along with extended warranties for a kitchen renovation in 2016. After 5 years, when warranties had expired, only the refrigerator remains in good working order and we love it. The dishwasher never did a very good cleaning job and we had it serviced. (Do NOT purchase the 2 drawer model!) The microwave oven stopped without any warning because the main PCB and line conditioner needed replacement. The interlock assembly on the door also had a fair amount of play in it. Then the induction range slowed down to only 2 working elements until the inverter board completely stopped rendering the cooktop completely unusable. The replacement piece cost was $1800 pre-tax and installation with a 30 DAY warranty! The oven cavity has turned off during use a couple of times which I consider a warning. Fisher and Paykel was unresponsive to communication so I will never purchase or recommend their product in the future.

I have had a Fisher and Paykel stove for 20 years and it has served me extremely well. It is only now I have to get a new one as with time and continuous use, parts are wearing out and it is more economical now to replace it. And I am quite happy to go the same way again. In any inquiries I have always found the company approachable and helpful and would have no problem in recommending their product to anyone I know.

I purchased a Fisher Paykel washer and dryer set about 5 years ago and today went out and bought a new set by Whirlpool. I have had problems with the dryer for the past 4 years and have had it repaired several times. The clothes in the dryer came out covered in black grease and oil and my story is similar to others. Then last week the washer started malfunctioning and that was the end of Fisher Paykel for me. I agree with those who said they are done with Fisher Paykel... If you want a dependable washer and dryer DO NOT buy FP! Very disappointed!

My first F&P dryer worked fine for a year and then continually tripped thermal switches. One actually has to remove a panel to reset this as it is not accessible from the outside of the dryer. F&P finally replaced this (well, I got a new dryer for the privilege of paying them $250 for the prorated use of the old dryer). I also spent another $250 re-venting the dryer because they were concerned that the venting that worked fine for my 25 year old Maytag was insufficient for their unit. Dryer #2 developed a bearing squeak--quiet at first but now is extremely loud. The tech from the company that sold me the dryer claims the bolt is frozen and the bearing cannot be replaced or at least cannot be replaced for a service call cheaper than half the price of actually replacing the dryer. Meanwhile, THAT store has ceased selling the product and no longer will work on F&P machines. The tech recommended by F&P after this told me the same thing and recommended that I save my money and buy Samsung.

The range has a decent design. A couple of the drawbacks are: the oven is cannot handle two half sheet aluminum pans on a shelf. The legs mount on a single shaft and the clearance between them and the sides is minimal. The temperature controls do not appear to be accurate which causes you to monitor the oven and range settings.

I have a Fisher Paykel drawer dishwasher and it was the best home purchase I have made to date. To be able to wash a large loan of dishes or a small load with the bottom drawer is truly a especially since I have small children. Thank you so very much Fisher Paykel for getting it right!!!

I had Fisher & Paykel washing machine previously and it broke. I got another one because I liked it. I liked the size and I like the new machine. The only negative was waiting for a long time for the new machine to come out with very bad feedback from the company and misinformation from them when I had called about the new machine.

My friend’s husband is an engineer and told me they bought a Fisher & Paykel because her husband had done some research and said that they had the fewest moving parts of any washing machine. And fewer moving parts is a good thing. I needed a washing machine, so I bought one and that was four or five years ago, and I’m pleased with it. I just got the dryer in August and I already had to have a new heating element put in. I don’t know if it’s the dryer’s problem or if it’s my ductwork’s problem but the outside vent is getting clogged up and I never had that before. But that doesn’t seem like it could be the dryer’s problem and we haven’t figured out what it is because I don’t think there’s a lot of lint in the lint screen. And so I can’t understand how the lint can bypass the lint screen and go out the outside vent. They need to send a repairman. As far as how they look, they’re fine. In price, they’re all in the same ballpark. And as far as performance, I don’t know because I haven’t tried that many others. I used to be a Whirlpool customer and I had wonderful luck with Whirlpool. But then I bought an Amana washer and dryer in 2004 and I had to replace the washing machine with the Fisher & Paykel, and then I just replaced the dryer. The dryer issue hasn’t been resolved yet but we are quite pleased with our Fisher & Paykel washing machine.

My washer is 3 year and 6 months old. The cost was $599 have put $356 into it. Now it wont hold water, floods the room. Called the company in New Zealand. They said they cant judge how I treat the washer. We are retires and there is only the 2 of us. How much can we have? The customer service said it will cost upward of $300 to fix it. When I heard from our local repair man, he said it was the seal and to junk it. It would cost about $80 to repair. A friend who does repairs said it was the seal and maybe the pump but that we should trash it.

First, it was my Fisher & Paykel oven, which by the way, the company came out three times to try to fix. After they said they fixed it, by replacing the main circuit board, It takes well over 90 minutes to preheat to 350 degrees F. What a waste of energy and time!! Plus, sadly, I dont enjoy baking or roasting meals for my family anymore. Now, my refrigerator beeps every time I open the door, upper and lower (it is a french door frig/freezer on bottom). An F20 code is on the door panel. I read about this in the internet and customers are saying it is a $1,000+ fix!Fisher & Paykel are expensive products. Mine are only six years old. I remodeled my kitchen around these products. My only choice is to deal with the company to get them fixed. But I want EVERYBODY to know how unreliable they are!! PS I went to an open house at an expensive condominium/apartment project in Orange County, California. Noticed all the units have Fisher & Paykel kitchen appliances. Oh boy. The national multi-family home builder is NOT going to be happy when homeowners and residents start complaining.

We were looking for a second refrigerator in our home, and went to a company called Pacific Sales. They were closing that particular store, and the Fisher & Paykel unit we bought was probably a previous years floor model. Its got a lot of bells and whistles, one of which was not working - some alarms thing or something was bad. We called the service company and they came out and took care of it. It was a new unit and it had this problem... but other than that everythings been great. We had not really heard of the brand prior to making the purchase, but are very happy with it now that we have it.

Fisher and Paykel dryer DEIX2 - I purchased this dryer at Lowes approximately 4 years ago. During the four years, weve had the lint scraper replaced two times. It has broken again. When the lint scraper breaks, all of the lint from your clothes ends up getting caught inside the mechanism of the dryer or pushed out the dryer vent. We typically know we have a problem when the clothes stop drying in a timely manner; little lint is in our lint trap and the dryer vent has visible lint blocking it from the exterior of the house. It is somewhat surprising this dryer has not caused a fire. Ive had enough of worrying about lint getting trapped in our dryer vent and/or our lint trap breaking. The lint trap works perfectly for a short time frame, but the design and materials are not nearly robust enough for the premium you pay for this product. There is absolutely no question, this is the absolute worst appliance or piece of equipment Ive every purchased. I would give the dryer 0 stars if that was an option.

I’m a single guy, live alone, and the Fisher & Paykel washer was easy for me to work and understand. And it does a big load of laundry. I like this one better than other models. It seems to get the clothes cleaner.

Bought my Fisher & Paykel washer and dryer from a local retailer, 6 or 7 years ago. The washer sounds like an airplane going off and the dryer has been serviced three times. This time after only 6 or 7 years, the dryer will cost $450 to fix, plus the $117 service call. I paid what I thought was a fortune for them both, being told they were the best out there. I have hated them since I got them. I went yesterday and bought a $498 set of Whirlpool washer and dryer to replace them. I cant wait to get them. I am going to throw my Fisher & Paykel in the trash and tell everyone I know not to buy their products. The retailer even told me that they are not built to last more than 6 to 7 years. Its too expensive in the first place and then to find that out. Never again!

I bought a Fisher Paykel dryer model # DE62T7G. Do not buy! This dryer looks great and is sold as an energy efficient dryer. It breaks down constantly. We have had the heat coils replaced and the reset button replaced, after it took over 4 hours to dry clothes one year after purchasing the unit. Now it is no longer drying and makes a grinding sound as it cycles. We have already spent in excess of $200 dollars getting it repaired. This is a 2 year old dryer. Of course it is out of warranty and at his point why sink money into a lemon.

I chose to have Fisher & Paykel because they got the single drawer dishwashers. The recreational vehicle that I bought got one of their dishwasher in it too. I like it although I did have a little problem with it. They didnt have a place for service where Im at but they had a guy from the Houston area and he drove all the way down here to work on it for me so I appreciated that. Id recommend it.

On August 10, 2012, I posted a review about my dissatisfaction with my dryer. At the time, I was awaiting my fifth service call to have the bearings replaced. By the way, my dryer is 5 1/2 years old. To give Fisher Paykel their due, the company agreed to pay more than half the cost of the repair since I had already spent over $200.00 on prior service calls and repairs. After waiting for the parts to arrive and arranging a time for the technician to return to do the work, my dryer was finally fixed last week. This past Sunday, I decided to do a few loads of laundry and lo and behold, my washer broke (also 5 1/2 years old). Its no fun trying to wring out sopping wet clothes and then finding a place to hang them. The technician left a few hours ago and my washer needs a new pump. I wonder how much thats going to cost. I spent too much money on poor quality products. Perhaps its time to go back to the old-fashioned scrub board and clothesline. When I spoke with Fisher and Paykels customer service representative about my dryer, she was very nice and sympathetic. But being told that bearings wear out like they do in a car was not a good analogy. My dryer certainly does not take the stress and use like my car does. If I had the energy, I would call the company again to verbally air my dissatisfaction with my washer, but another analogy like that would probably send me over the edge and the automated responses to the reviews are inane. Why doesnt the company contact me? They have my contact information. Fisher and Paykel strikes again!

I know that Fisher and Paykel makes other appliances but Im only familiar with their dishwasher. I like their double drawer dishwasher, the two in one. Its a very good dishwasher.

This is a turn-around story led by Customer Service Hero named Lisette ** at the Fisher Paykel Office in the USA. After hearing about the experience we went through with Rob who refused to let me speak with his superior and then in spite of my insistence to be escalated went on to tell us that his supervisor/manager doesnt answer return calls. Lisette took all of the details of the situation and undertook to get back to me within 30 minutes with a plan of action. When she called back 20 minutes later, she informed me that she had reached out to the Canadian Service Manager, sent him and e-mail and copied me on it as well. She provided his name and contact information including his cell phone number. Within a few hours, I had received a call from Freddy who informed me that he was arranging for a local service person to perform a service call and that I should hear from him within a day. In the meantime, Freddy and Lisette arranged for spare parts to be flown to the local service company, so that the problem could be resolved on the first visit. To make a long story short, the problem was resolved by very professional local service people from Murphys Appliance Repair in Dartmouth, NS. They received technical guidance and support from Freddy over the phone during their visit - and our problem was resolved beyond our expectations. The leadership clearly came from Lisette and she deserves the recognition and a Customer Service Hero Award for doing so. Kudos to her superiors for supporting her initiative! In the face of a horrific situation, she mobilized her local, national, international team and their partners to rescue a loyal Fisher Paykel Customer, stranded without local service on very high end appliances. For all of this, we are very grateful and share our thanks with Lisette, Freddy, Trevor (and Trevors nephew) and whomever else was part of this chain of support.

This is the second FP washer owned but this time, we bought the new high efficiency one! Clothes often come out with black, greasy, soapy streaks on them, sometimes permanent staining. We use the recommended HE detergent and barely reach line 1 on the cap (any more causes loads of foam and machine to complain). Agren Appliances, from whom we bought the machine, sent out a technician to take a look but no remedy found. We have taken the damaged clothing to them and shown them what happens. They kindly gave us some powder detergent but the FP booklet recommends HE liquid detergent only. On calling FP customer service, we were told we were probably using too much detergent. Ha, if we use any less, we wonder whether our clothes will actually be cleaned! So what do we do? This machine is less than 1 year old and its a disaster. There is no support from the store we bought it from (despite having taken out extra service warranty) and FP doesnt want to help either. Surely, a machine cannot be HE if after washing it leaves clothes with dark streaks on them, hence needing a second wash! I dont see the efficiency in that! There seems to be little option other than to take it to the scrap heap and buy a new machine, different brand naturally. Hunk of junk, never to be recommended to anyone.

I bought a FP two-drawer dishwasher about 5 years ago. It cost me a small fortune! We had our cabinets custom made to fit the FP dishwasher. It has been nothing but problems since the moment we got it. Now, it is on its last legs. It constantly fills up with water and my husband has to take the drawers out and wet-vac it, then put a de-humidifier in front of it for at least 24hrs. Once it is finally dry, he has to go into the basement and turn the electricity back on (which he shuts off to do this whole drying process). Inevitably, after one or two cycles it fills with water again and starts beeping. The beeping does not stop until we shut the power off again in the basement. The process repeats endlessly. We have had repairmen look at it and they say they see it all the time and there is nothing they can do with FP products, they are just not made well. My mother has had the same cheap Sears dishwasher for almost 30 years! I would love to replace it but I resent the fact that I paid so much for it and it is junk. Plus, Im afraid I will have to buy the same one again since my cabinets were specially designed to fit that model and I am afraid I will have the same problems with a new one.

After our 30 something yr old Maytag clothes washer quit, we decided to go with Fisher & Paykel because that’s what the repairman suggested to us. We had it delivered. The installation was excellent. So far, the washer is working good. Excellent! No problem so far.

I purchased an AquaSmart washer and AeroSmart dryer by Fisher Paykel about 8 years ago. Out of the box the dryer had issues with the lid rubbing the drum. I called for service from a list of repairmen given to me by FP. Not a single person EVER called me back despite repeated calls and messages. I guess this might have been my first clue that even the repair guys wanted nothing to do with these machines. Finally, my husband shimmed the lid with a screw and this seemed to take care of the issue. Recently a bearing went out and prior to that the heat sensor.This week the washer has water dripping into it which from what I have read has something to do with the valve inlet and is about a $200 fix, if we DIY. I have had scum, I think is the term, on my clothes despite running the cleaning cycle every other month and rigidly measuring my detergent. Needless to say I am currently washer shopping. My husband has threatened to drag the washer behind his truck until its destroyed. He absolutely refuses to put another cent into either of these lemons.

I bought a Fisher & Paykel washer and dryer. The top load dryer is pretty awesome. F&P seemed a lot better from what I was told about them.

First off, Kathy from Milford, OR, the loud noise in the dryer is the ball bearing (1) on the right side of the dryer as you look at it. Get some white grease and carefully remove and clean the ball bearing, then cover in white grease and even more carefully replace so that the drum, etc. is balanced. The lint contraption is non-functional after each 20th load or so. The lint screen has to be removed and washed by hand and the rest of the unit vacuumed out and then reassembled. After doing this for years, it’s now down to a bi-monthly exercise of 25-30 minutes, including putting away tools and vacuum.Im burdened with too many Fisher Paykel appliances: a double oven, washer, dryer, and double dish drawer dish washer. All in some form of disrepair. The double ovens lower oven stopped working (suspect circuit board), washer has cracked top, control panel buttons breaking, the dryer has had the screen removed to clean so many times the screws are stripped, and the dishwasher filter screen in the top drawer keeps popping up and stopping the sprayer arm from revolving and then I just wash the dishes by hand. All of Fisher Paykel should be closed and customer appliances replaced.

I have recently purchased 3 Fisher Paykel appliances, Refrigerator (RF195AUUX1), 36 dual gas/electric stove and 2 drawer dishwasher totaling about $15K. The refrigerators ice maker broke after 13 months. I called and was told that the warranty was only 1 year so I had to foot the bill myself. Only 3 months later the ice maker broke again. I called Fisher Paykel and asked that they cover the bill this time explaining my large purchase and my sense of poor quality in the ice maker if it breaks this often. I was denied without hesitation. No ability to talk to the person making the decision on not to cover it. Any reasonable company that values customer service would recognize the fact that I made a large purchase of products and that there may very likely be an issue with the ice maker and cover the expense.

We bought our fridge, brand new in Sep 2011. After 3 years of use, our Fisher & Paykel E240BR fridge has broken down, 3 times in the last 3 months. July 2014 - Fridge was freezing everything, but the freezer was working fine. Called the F&P repair service and they couldnt come for 8 days. When they eventually came, the repairman fixed the thermostat and said it should be good. 30 August 2014 - Fridge & freezer stopped cooling, although motor was running. Everything in the fridge was warm and spoiled. Again F&P repair service couldnt come for a week. In the meantime we had no fridge and had to throw out over $200 worth of food from fridge and freezer.By the time the repairman came, fridge had started working again. He said there was nothing he could do until it broke down. 28 September 2014 (TODAY) - Again fridge and freezer have stopped working. Did not notice until tonight and again everything in the fridge is warm. When we rang the F&P call centre, they cannot come until Tuesday. Ridiculous. Call centre person was extremely rude and tried to say they had fixed it. Um if you had fixed it then why is it warm and stopped working again. Needless to say I am going to buy a new fridge tomorrow. Broken down 3 times in the last 3 months and its only 3 years old. Very unreliable, poorly made product. Will not be buying another F&P in the future.

Fisher Paykel washer debacle - For the fourth time in seven years, the entire logic control board has gone out. I had a Kenmore washer from Sears for 25 years and never had a hitch. Whats wrong with these foreign engineers? They cant seem to figure out US power. Each time the board went out, we waited at least three months to get parts and repairs! What kind of service is that? Now that it is off warranty, I am throwing it in the dump with all the other Fisher Paykel land fill appliances. What a waste of money, time and energy this has been. Shame on Lowes for selling this poor excuse for a product. Can you tell Im angry? I trotted down to Sears today and got me another Kenmore.

I bought a brand new FP washer and dryer the end of 2006. I paid approximately $1,000.00 each for them, because the salesperson assured me what a wonderful company FP is and how wonderful their products are. Well, what a waste of my hard earned money. I have had the washer fixed 3 times and the pump just went out of it again. I am awaiting the repairman to return with the part to fix it. In the meantime, I am spending at least $40.00 a week at the laundromat. I have had the dryer fixed twice. The last time, it put little holes in my clothes so I lost a ton of money in ruined clothing. I am lucky that there is a repairman in our area who knows what hes doing. However, it is always at least 3 weeks until the repair is completed. First, he has to come out to see whats wrong; then order the part; then come back out to repair it. Now when you figure it out, I am spending at least $120.00 at the laundromat, plus I have the cost of the repairs. This time the repairs will be at least $200.00. During the Christmas season, both Lowes and Home Depot had a washer/dryer pair for around $400.00. Considering the amount of money I already have invested in FP washer/dryer, the extravagant purchase price, the amount of money I have invested for repairs to both units, the amount of money I have invested in the laundromat and the continuous inconvenience, I would be farther ahead to buy a cheap set and replace them every two years. Now I will say that FP reimbursed a portion of the first repair; however, when I advised them of the second repair, they basically said that appliances dont last forever.I cant say that forever is 3 or 4 years. Considering the price of FP, I would expect them to last at least 10 years. I am very disappointed in the FP brand and have to say that I will not consider purchasing that brand again. I have just spent the past hour reading the reviews on this website and it seems to me that FP just produces an inferior product. FP should take action to compensate people and not just tell them that they are sorry to hear of their problems or that their concerns have been forwarded to a senior representative.

One feature is that I can choose a fast wash or a full water wash and that I can choose a soak or not to soak. I can wash and rinse in all hot or warm or cold. Also, the was is in an open drum with no center agitator. It's less hard on clothes.

We heard about Fisher & Paykel through the RV manufacturer. We custom designed and had built a fifth wheel for us to travel as we do extensive traveling. I did a lot of research and went to different online appliance stores that sold or dealt with the brand. After reading and finding out a couple of things, I decided to go with that particular model. It was all the good reviews not only on the online website that sold numerous appliances but the people who also purchased an RV like us who have installed and used them too that was the deciding factor. The dishwasher is fabulous and very quiet. You never know its running. Its amazing and is absolutely a dream come true. I love it. Its the best appliance that we made a decision to have installed. It makes life easy and works really well. The performance is spectacular.

I am actually posting this because of a complaint already posted. I also purchased our Fisher Paykel washer dryer units in 2005. We also had to replace the barring in our dryer (top loading dryer), and our pump and control board died almost at the same time.

Looking at other reviews, my oven was discontinued. The last service man that came out said they dont make the part anymore. If did find it would take months. Why didnt Fisher Paykel say something to me. I been working with one oven & cannot clean it since before christmas. I love baking. Thats why I bought a double oven. This oven has had at least 78 times service people. Money! More money. The worst product I ever purchased.

We owned a KitchenAid dishwasher for 30 years without a hitch. When we updated the kitchen, the salesman from Grand Appliance recommended the Fisher & Paykel DishDrawer. What a mistake. It has never worked right. We have had so many service calls that I cant count them. I will replace it eventually with another KitchenAid. Perhaps you should take this one and analyze it like they do in med school with corpses - and perhaps you can figure out where you went wrong. By the way, not only is the electrical stuff faulty, but it simply does not clean the dishes. If I wash them first, it might sort of rinse them. Plus, to run it for 132 minutes for the small amount of dishes it holds is not exactly eco-friendly.

Have had our Fisher Paykel top load dryer for approximately 1-1/2 years. Started making a very loud noise which turned out to be the lint filter breaking away so lint could not escape. Paid the service repair $340.00 to fix it. He had just left when a new grinding sound started. He has been back four times and still cannot fix the problem. Now I am told we will probably have to replace the drum and bearings. I could have bought a brand new dryer (that would work for years! ) for what I have paid to repair this one.

The inside of the glass door was broken for no apparent reason, the parts department are now charging £250 for the privilege of getting a new glass that fits. This oven does not get a lot of use. In terms of size its great but I really resent paying so much for a spare part...15% of the purchase price doesnt seem reasonable to me. The service department are given the horrid job of dealing with these issues with no flexibility in how they handle them. The dishwasher drawer is really not a good idea for anyone who has anything other than mugs and buffet size dinner plates. Be aware that the overall size of this will push your worktop higher that may expect. It has had a rather unfortunate knock on effect for me in terms of the aesthetic, but the main point is it doesnt do the job its supposed to. Great idea... But the result is not good.

Really enjoying this range. Love the layout and performance of the top burners. I wish the oven had a digital readout.

I never post. DON’T BUY A Fisher & Paykel FREEZER! Way too expensive for the freezer to produce 8 ice cubes per 45 minutes. I can’t imagine this product is still on the market. Had service rep out and our ice maker is fine! This freezer is awful. I’d never buy this brand again.

Weve only used a Fisher&Paykel brand dishwasher both in our previous house and the one that we moved in to now. Theres just two of us so we dont generate a lot of dishes so F&P works out real good for us. I have recommended them to friends.

I bought a Fisher and Paykel dishwasher DishDrawer. The brand is very expensive, but I liked the DishDrawer feature and I was willing to pay more thinking it was a good and reputable brand. It turned out to be nothing but trouble. Countless service calls later and I finally gave up about two years ago and started washing dishes by hand. I bought this unit when I was remodeling my kitchen, so I decided to buy the unit that allows you to put the custom cabinet panels on it. So, I wasted the money not only on the dishwasher, but also on the custom cabinet panels. Not only that, but simply replacing the unit would not just be an extra expense I could not afford, but it would also change the look of my kitchen, which I spent so much time and money remodeling. Every time I would call the one and only service company in town to come out, it would work only slightly better and soon stop working again. It never seemed to work at 100% capacity. I think I spent more money on service calls than the actual appliance. How sad is that.

My current FP washer is about two years old. I have replaced the control panel twice and the pump once. The most recent time was last week. Now the washer is not working again. It is completely dead. I contacted the repairman who fixed the machine the first time, but he has not returned my call. Please help.

I was renovating my apartment and so I was replacing everything. When I went in to the distributor to buy a refrigerator, the distributor showed me Fisher Paykel and I liked it. It seemed to have the features I wanted. It had the proper dimensions that I needed to fit in the kitchen and it was stainless steel. It seemed to be fine. The only objection I would have to it is they have a very strange design in so far as their water filter is concerned. I never would have bought the thing had I not been doing a major renovation because they mount the water filter outside the refrigerator. While all the other manufacturers, you just screw the filter in inside the refrigerator and youre done with it. But you need a plumber to put the thing together. And the plumber basically who put it in initially was not familiar with it, so he installed it incorrectly. I had to have him take it out and redo the installation. But its worked.I havent had it very long. Its fine for me right now. The longevity of the thing is going to be important because in the past few years, I have not had luck with refrigerators and they dont seem to last. So well see if this one lasts. I did, which I never had done before, take a long term contract out of the thing. Overall, I would give my friend the caveat that you may have an issue with needing a plumber to install the thing rather than just having the distributor come and install it because of that filter. In fact, the crazy thing is I have the refrigerator obviously in my kitchen, but the water filter is in my bathroom because you have to mount the filter very close to the source of water.

We purchased this fridge about six months ago and we are extremely disappointed with the quality on this product. The Stainless steel is so thin on it that when you actually close the door by hand if you dont use the handles if your ring or anything touches it it scratches and puts a dent in it right away. Stay far from this product and if youre in Canada stay away from Trail appliances in Edmonds Fine Appliances. They said all this is normal. If you have kids definitely stay away from this. This is not the the same Fisher Paykel that was an Australian company, it now owned by Haier Group out of China. Quality is the worst ever.

My washer went out and the guy that came to repair it recommended Fisher & Paykel. Its easy to use. It dont breakdown easily.

We have been the proud owner of a two-drawer for approximately 9 years. We liked the design so much we bought the dishwasher in another state and transported it to Florida of installation. We have turned a deaf ear on the fact that it is noisy due to the fact that we liked the convenience of it so much. Well, things have started to go wrong with the unit which include losing the backlighting on one of the displays, total breakdown of the plastic trim plates and failure of the drawers to drain. At times, the bottom drawer has in excess of one inch of water after completion of the cycle. The other day, I called the customer service number and spoke to a lovely young lady who attempted to address my concerns, took down all of my identifying information and advised me that she would attempt to obtain some sort of assistance for me toward the purchase of a new dishwasher. My wife and I agreed that based on the age of the unit, it is probably not worth the expense of having a repair person visit, diagnose the problem and obtain all the parts that would be needed to get it running and make it look good again. To my dismay, I called back today, provided all of my identifying information and learned that my call was not on file and therefore, nothing had been done on my issue. What a shame because even though these units do not get great reviews in the United States, my wife and I were willing to take another chance on a new one instead of buying a conventional one. We had had a pretty good experience with our unit and are just hoping we can get some assistance, as these dishwashers are very expensive. I would think that a company with the good reputation of Fisher and Paykel would want to ensure that their customers are satisfied for the life of the appliance. I am getting the feeling that they are really not interested in helping me at all!

My old refrigerator was failing. I had a refrigerator Sub-Zero that was built in so I started shopping for something that would fit and I went to Fisher&Paykel’s website trying to look for something similar in size and that was one of the ones I felt would fit my area better. Ive never heard of Fisher & Paykel before but I have a nephew that did and lives close to me. I knew he sells appliances so I contacted him. He told me that he had been selling appliances for over 10 years and he was very satisfied with Fisher & Paykel so I purchased my refrigerator from them. I like the arrangement and I like the stainless steel that they put on the exterior because I find its easy to clean. It’s a great product.

I purchased a FP washer & dryer in 2008 with good recommendations. What a disappointment! Noisy, noisy, noisy. Im embarrassed when we have company and they ask, Whats that noise? I am embarrassed to say its brand name. This is supposed to be a good washer and dryer. The washer is off balance with every load of sheets I wash and plenty of other loads.What an inconvenience to constantly try to re-balance the loads. Also, the design of the dispensers is awful. I have to take them apart and clean them because disgusting black stuff is lurking under the covers. The dryer takes so long to dry. The lint bucket is emptied after each load but about monthly, my husband has to take the lint filter assembly apart to clean the internal parts or the sensor gets covered and the dryer works even longer.Ive been using automatic washers and dryers for 42 years and have never been more dissatisfied. I will never recommend FP to anyone, in fact, my recommendation for an FP product would be to stay away!

This is the third F+P 2-drawer dishwasher we bought; two of them are in our rental flats in London, England. Both have been okay and the service in London was excellent. The one we have in Pennsylvania, I knew when it was problematic there would be no service. These hicks here dont even know what the brand name is.F+P New Zealand recommended two service companies. First, one guy never heard of the equipment but booked his in law to do the service. On the day of the service after waiting a week, the wife of the guy said he has the flu and must cancel. We have been down since Christmas day and its now the 9th of Jan. She didnt know when he could reschedule. The other one had an answering service and I left a message 10 days ago and again twice today, the 10th. The service leads you to a message that says leave your number which I did now 3 times. And if we want faster service, email them at a certain address which we did only to get a message that 10 days ago they changed their address to something else. Still no calls. This is hopeless and I do not recommend anyone to buy this unit in the US unless you are in the bigger cities where service companies are plentiful and they know the products. I loved the unit until I tried to get it serviced. I will never buy another and we own 46 properties.