I bought my fridge at Teppermans in Windsor. The staff were hard to find and when I did they disregarded my questions and made me feel like I was bothering them because I was multi buying for a discount, I had to tell them it was on sale as they didnt recognize the sale and were trying to tell me they were not on sale until after about 3 sales people tried to find the sale on it and embarrassed me as if I was lying or trying to get it cheaper than regular price and that it was a cheaper brand, I finally proved them right and they didnt apologise, They thought they can make me pay the price on the sticker. I was so upset and wonder how many customers they do that to. My fridge had many problems and they would not fix it. Gave me a hard time so I will not shop there no more and my fridge lasted 5 yrs only.

Purchased a brand new Frigidaire Gallery series stainless steel electric convection double oven free-standing range and matching above stove, wall mounted microwave. At first all was well. Within a week of the purchase, discovered the convection oven fan was very loud and noisy. (Sounds like loose marbles moving around) Contacted the dealer whom I purchased both appliances from, who is a factory authorized service provider. In the three visits that followed, the technician replaced the convection fan blade twice and the fan motor once with no change or resolution. I was then told by the technician, who spoke with factory tech support personnel, that the noise was considered normal and there is no resolution needed.Then after 2 1/2 months, the quick preheat system for the ovens, began to fail and not operate correctly. After turning on the quick preheat function and setting the temperature, the audible indicator and visual indicator on the console would activate, showing the oven was pre-heated to the set baking temperature (425 degrees) within 2 1/2-3 minutes. The actual oven temp was between 150-175 degrees.Note: the quick preheat function is a feature that allows reduced oven preheat times to obtain the operators set temperature, on high efficiency electric ovens. This feature turns on all the elements simultaneously in the selected oven, to reduce the preheat time by approximately 1/3 the time it would take if using the bake feature to preheat the oven. Example; preheat to 425 deg. Using the bake function-17-20 minutes. Preheat to 425 degrees using quick preheat function-6-8 minutes.Again contacted the dealer and scheduled a service call. A few days later, the technician arrived and tested the oven. He then told me that this feature was a Gimmick and a non-functional feature, placed by the manufacture to help sell appliance, since more buttons sells more appliance. I told the tech if this is true, then the manufacture could be sued for false advertising, plus the feature operated correctly for the first 2 1/2 months. The tech then contacted the factory tech support, who instructed him to performed a few test to determine the issue. After he completed the testing, it was determined by the factory tech support, that the consoles touch-panel with control board was defective and needed replaced. The tech ordered the replacement board and returned a week later and installed the new replacement board, all the while insisting the feature was a Gimmick. After replacing the control board, the service tech would not test the operation of the quick preheat function, as he still believed it was a Gimmick and would never work. After the tech departed, I tested the quick pre-heat function multiple times over the next few days. The function operated correctly on the very first time only, and never operated correctly again.I contacted the supervisor of the entire appliance department from the dealer, whom I purchased the oven from. To my surprise, the department supervisor told me the same response as the technician! It is just a Gimmick. I then contacted Frigidaire factory customer service and requested a different service provider and scheduled another service call.After waiting two (2) more weeks, the second service providers technician performed test, trouble-shot and diagnosed the failed quick pre-heat function with the help of a factory tech support person via phone. The conclusion by the factory tech support person, was the main control panel w/ control board had failed again and was most likely damaged by a failed relay control board, located on the lower back of the oven. The technician on site then ordered new replacement boards as instructed by the factory.After waiting another two weeks, the service technician returned and replaced both control boards as instructed, then operated the quick preheat function. No change! The function failed in the same way as before. The technician called the factory tech support and spoke with four (4) different tech agents. Three of the four did not even know how the quick preheat system operated. One of the three agents told the technician the quick preheat only operates for two (2) minutes and the oven temp should only be around 200 degrees, but that the food should be added and to set the cook time to the amount of time as prescribed on the package or recipe. That agent also said the oven can take up to 45 minutes to preheat! The fourth agent agreed with the service technician on site, that there was an issue that was beyond tech supports ability and that the factory engineering department would be contacted to determine the next step to either repair or replace the range. The technician was told by the factory tech support person that they would call the service tech within one hour with instruction.That has yet to happen. I have contacted Frigidaire over 20 times, filed two (2) complaints (one with the Better Business Bureau and the Pennsylvania attorney generals office of consumer complaints) and still no results. Almost every time I contact Frigidaire customer service, they do not have all the information or up-to-date information and I have to explain the situation again and again. I have also contacted the service provider, who has told me he is still waiting for an answer from Frigidaire tech support. When the service provider calls the factory tech support, they are told that tech support will call the service provider, once engineering has determined the next step.I have been waiting three (3) months to have this resolved, and Im still waiting. I was just contacted today by Frigidaire customer service, who told me they received an email response from engineering for the issue. Frigidaire engineering has stated the oven is working correctly and that the case will be closed. When I asked, How can I determine the amount of cook time is needed, when the oven temp is unknown at the time the audible indicator activates? No answer was given.I have also sent an email to Frigidaires CEO email and received a call from a representative of his office, who would not offer to help at all. I have found that the quality of Frigidaire products to be sub-standard and the integrity of the company to be even worse. They manufacture a horrible product and have no intention of taking care of the customer. The Frigidaire warranty is not even as good as the paper it was written on. I would recommend all people interested in purchasing any appliance, steer clear of Frigidaire and their parent company Electrolux. Im currently in contact with the owner of the dealer from whom I purchased the range from, who is currently in touch with someone of authority at Frigidaire to try to acquire a full refund as I have requested.

Fridgidaire Gas wall oven model # FGB24T3E - My oven is about 5 years old. The hinges bent. Now door cannot open... Material is thin and part is broken. I called the company and they deny a recall. But, also they will not offer any compensation. Company will not support their product. Many consumers have complained about this oven and the hinge problem. Sears website has many complaints. Will anyone help? If this product is a problem? What can we do?

We purchased a complete Frigidaire Kitchen Suite. The microwave had to be replaced because the rack that came with the microwave fell and burnt a hole in the side of my microwave. The Refrigerator continues to freeze my food. It was repaired 3 times and then replaced only to have the new one do the same thing. I contacted the head of Electrolux Keith McLoughlin and a Rita ** called regarding my email. I asked for a complete refund. They want to refund the price I paid for just the Refrigerator when I got a better price because I purchased as a suite. The difference is $400.They also offered to replace with another refrigerator that is a different color and will not match other appliances. I again asked to have my entire purchase refunded. I have contacted the BBB and the Attorney Generals office in hopes to get this resolved. I dont feel I should get screwed when it is their products that are the issue.

We purchased Frigidaire Professional appliances just over 2 years ago - double oven, microwave/hood fan and warming drawer. My issues with the oven were recorded here some months ago. Eventually, after a lot of wrangling and dishonesty on the part of Sears, Sears was forced by me into a buyback and replacement. This last week, we found that the microwave had ceased to heat. So now, in order to preserve the product coordination of our kitchen, Im now forced to purchase a new unit. The failed one states on the label that it was only produced in December 2009. It was installed by me in May 2010 and has been used only to thaw out bread and for heating frozen peas and suchlike, never for cooking as such. I would estimate its use at no more that 15 minutes or so per week.So this time, Im paying for a 4-year extended warranty and will take great delight in calling Sears out at the first hint of any trouble with it. Frigidaires Professional range of appliances are complete and utter junk, inherently unreliable and not fit for their intended purposes. The reliability of them is appalling beyond belief. My advice to anyone and everyone: Dont buy anything with a Frigidaire label on it, youll regret it if you do.

I purchased a Frigidaire Professional Refrigerator in Aug 2015. Since then, I have had the same issue over and over again. The bottom ice maker will work once it is replaced for about a day or two then it stops. This is still going on today 01/30/2017. They have made several major repairs to the unit. Nothing has worked 100%. All the company seems to want to do is replace the bottom ice maker. It is clear that the issue isnt the ice maker. A tech just came out this past Monday and replaced the compressor in the refrigerator and he put a new ice maker in as well. After 1 day, the ice maker stopped working again. I called the Lowes warranty department and they said unless a repairman deems the unit irreparable the ice maker doesnt qualify us for a replacement. It was on factory warranty for 1 year. They also told me that those repairs do not count under the extended warranty. So it is like starting over all over again. My husband believes that they are trying to ride this out until we either give up or the warranty runs out. The current repair company has been out 6 times and 7 will be Monday 02/06/2017. Based on the information I have received from the repair company they have not gotten paid because the issue still exist. I have no control over that. I have been in constant contact with the repair company talking with them concerning this issue. I have been very cooperative and understanding. This whole issue is way out of control and the company doesnt seem to care about the customers or the products that they sell.I would never purchase another Frigidaire Product again. This one was my first. It will certainly be my last. I have been very unhappy and dissatisfied with the products performance and the customer service. I would very much like for an attorney to contact me over this issue.

I bought a new Frigidaire dishwasher model FFCD2413UW at Lowes. Biggest mistake ever. Problem one, there is no mention anywhere about the fact that you must buy additional parts to install your dishwasher. This caused two 70 mile round trips. Problem two, The door on this dishwasher has no latch. With no latch to click to open it you must employ brute strength to open it.Problem 3, once you get this piece of junk open the door wont stay open. The problems here are numerous but the most aggravating is that when you open the door to load the dishwasher and pull the bottom rack out, the door starts shutting on its own sliding the rack back into the dishwasher. I have been employing a brick to hold the door down while I load the dishwasher. Problem 4, I thought my previous dishwasher was loud. This dishwasher drowns out every other noise by a mile. We have been setting it to come on later, it only has one setting for this, 4 hours. So now around 2 am the entire family meets in the kitchen to find out what the racket is about.

I had to replace my Frigidaire over the stove microwave oven 3 times in 5 years...a tolal of over $1,500.00!!! I will no longer purchase Frigidaire products and will not recommend them to my friends and family. Only myself and my husband live in our home and they were treated with care but no compensation was even considered. My last microwave oven, a Panasonic convection oven lasted over ten years and was still working when we moved.

Repair company refused to give me a copy of repair - things stated to me I found were not on the report cust svc states, told freezer cap was not installed at time of delivery 12mos prior, I kept a box fan going in shed where freezer is stored, lost nearly 400.00 worth of food and leakage cleanup on floor, the warranty (customer relations) spoke to both said they would not replace food, not extend warranty or replace freezer because it was in a shed. I fail to see that on any ad or paperwork at the time of purchase - nor did the repairman say anything about locale, he did state when asked that he would put it in the report that pad was not covered at installation - he did not! I feel duped if this freezer lasts less time than the over 700.00 I paid for it.

Frigidaire makes the crappiest appliances on the planet. I have had Frigidaire refrigerators, stoves, and dishwashers in homes and apartments where I have lived over the years. They have all been substandard, cheap appliances that are inferior when working, and prone to frequent breakdowns. I have had to replace many a Frigidaire product over the years. DO NOT BUY A FRIGIDAIRE ANYTHING!!!

Has made my summer very comfortable and relaxing without having to worry about the heat. The air conditioner runs cold and is an extremely great product. Will always stick with this brand. The performance of the air conditioner is extremely well. It has multiple settings to help improve a better experience for those hot summer days. It has a great look to it as well as being easy to use. White in color, multiple settings, easy to see buttons, clear writing as well as big buttons. I haven't had any problems with this product. It has been very reliable, the filter has stayed very clean throughout the summer without having to be cleaned or replaced. It turns on no problems and cools down a room extremely quickly.

I purchased a 24 Frigidaire wall oven with broiler (model number fgb24t3ec) in in March of 2009. The hinge has dislodged from oven 5 times. Also, when the oven is hot, the door gets stuck, and wont open. Frigidaire states no recall on this product, and no complaints similar to mine.

Company is taking its time in sending a repair man to fix this brand new refrigerator that will not get cold. I have lost all my food because this new fridge will not get cold and now I have to wait around for months on end for a repair man?

We bought all Frigidaire appliances (gas stove, side by side fridge and microwave) 5 years ago. The refrigerator broke down 4 times since then and then the 5th breakdown, we just replaced it. The convection fan in the stove stopped working within 1 year. The microwave is still working but the door handle keeps coming off. A few months ago, we bought a Frigidaire dishwasher because it matched our existing appliances. We must love the abuse. We started the washer last night before going to bed and woke up to see all the lights flashing and the dishes still dirty. Now, it wont do anything.Maytag, here we come! Weve already replaced the refrigerator with a Maytag. I wouldnt put another Frigidaire in my house even if it was free.

Cooks evenly, very reliable, cost about $100 so well worth the price. This is a over the range fan/microwave. The filters are really easy to take off and clean. This model has a "stainless" look plastic, which is also easy to keep clean. Never had a problem with the turntable.

Brand new washer/dryer combo - The washer died in three days. I called in and they referred me to an authorized servicer. I waited four days for him then needed a part. Still waiting on day 17. I now called Frigidaire and said, Please just take back the machine. They said no. My retailer was ready to do a swap, but Frigidaire wont authorize it. My retailer should have stepped up and helped me out, but they are lame too. No one cares that I spent good money and got the shaft. I said, How could you allow it to drag on this long? They said, It is our policy. I said, Screw your policy. I will never buy this product again. So as soon as they are fixed, hey goon Craigslist and I am getting a different brand. Dont buy Frigidaire. Its all junk.

We purchased our slide-in oven in 2010. Its functioning OK. The faceplate on the control panel is de-laminating and looks unsightly. Unfortunately the faceplate comes only as part of the control panel assembly which costs $378. I contacted Frigidaire online and requested if the face plate could be obtained separately and/or if there was any financial assistance they could provide. Their email declined any financial assistance towards the repair due to the stove being out of warranty and ignored my question about obtaining only the needed faceplate. They suggested I contact customer service which I did and they reiterated that nothing could be done to assist with my issue other than purchase the control panel for $378. Also, the phone number for customer service provided in the email was an automated system that directs you to repair shop based on your zip code. I did eventually find a number for Electrolux Customer Service (888-696-3744) that I did call.

I purchased a gas Frigidaire oven from Lowes and the electrical panel stopped working after 13 months. Frigidaire gave us a replacement panel but we had to pay $200 for the labor. Prior to the problems with my Frigidaire stove, I also purchased a Frigidaire dishwasher and refrigerator from Lowes internet site. It took one month for delivery of the dishwasher and three months for the delivery of the refrigerator! After 13 months, the electrical panel stopped working on my dishwasher too! Frigidaire supplied another panel but, of course, I had to pay the labor charges of $200 to have it replaced. The stove and dishwasher both have the Frigidaire icon in cursive. Needless to say, one month after the panel was replaced on my dishwasher, it is out again. So I am out the cost of the dishwasher and the repair. I spoke with Lowes customer service department and was told that according to their company policy, I will not get any further assistance from Lowes despite the acknowledgement that Lowes sold me two products that seem to have bad electrical boards. I do not use the self-clean option for my Frigidaire stove in fear that it too will fail again.

I am absolutely DISGUSTED with the treatment this company has given me. STAY AWAY FROM FRIGIDAIRE!!!! We got an in wall unit last year. They gave us a faulty unit that did not work straight from the box, and had to be replaced with a new one straight after buying it. Barely over a year later, in July, it stopped working again (was not blowing cold). I called Frigidaire for our warranty. They assigned an AC repair company to us. I called this AC professional to set an appointment. On the phone, keep in mind this guy has not seen our AC, our place, or has any idea what the issue is, and he immediately is saying we probably ** it up somehow and its our fault and there is probably nothing they will be able to do.... DUDE YOU HAVENT EVEN SEEN IT YET?!?!!?!? Super rude, condescending, and childish. He was supposed to come out one day, calls an hour into the absurd 8 hour time frame, and says that there are no other appointments in my area, and they are gonna come tomorrow instead. Really? Just because the drive is not worth it for you, you are gonna say eh ** it? Comes next day, and immediately tells me I am improperly dressed and I need to change because I was in shorts... my shorts covered everything important, and were completely appropriate. And even then, MY ** AC IS BROKEN IN JULY AND IM SWEATING LIKE CRAZY. How dare you judge me in my own home! After 2 minutes, he repeats everything he said on the phone, gives me no detailed explanation as to how we messed it up, tells me his signature line he used on the phone, you need to do your research, and leaves. Called my warranty company. The lady calls him to hear his side of the story, he talked over her, yelled at her, and hung up on her. She told me no matter what I did or didnt do, if the AC is malfunctioning, he was required to fix it because it was covered by our warranty. And she is immediately sent me a new company to work with, and said she will definitely be letting management know. Completely ridiculous. So now they send us a NEW guy. He was friendly, recognized the problem, and took the AC. His estimated time frame was 2 weeks. IT HAS BEEN 3 MONTHS!!!! It is almost halfway into fall at this point!!! Frigidaire has done NOTHING to speed up the process. I have been calling non stop. In OCTOBER they are just now telling me that my issue will not be fixed under warranty because the FIRST AC guy said my AC suffered abuse. I demanded the woman call the AC PEOPLE THAT HAVE MY AC!!!! I explained to the woman on the phone the first AC company is NOT even a legitimate company, and that he currently has multiple lawsuits for improper service on ACs. She checked with MY REAL AC company. They stated there was no such abuse or improper installment as stated. FRIGIDAIRE MAY THINK THEY CAN SCAM ME BUT NOT GOING TO HAPPEN. There is nothing I would want more than to get my money back.

Purchased all new appliances in 2009. Last year the door hinges and the refrigerator broke. Found a good handyman to redesign and replace the hinges. The small burner on my stove turns itself on. Very rude Frigidaire rep says it is not under recall. Odd because the stove was repaired for the same problem under recall in 2009. The appliances are poorly made, customer service is terrible.

I have had two major repairs done by the store that sold this poorly designed washer to me in the first year, to no avail. When I contacted Frigidaire before the warranty expired (7 times) they finally told me they would not honor the warranty because I handwrote information of the receipt. They requested I handwrite this information of the receipt before sending it to them! This product is terrible - avoid it and Frigidaire like the Plague.

I have a brand new Frigidaire refrigerator that isnt working properly and is still under warranty. It has been repaired THREE times with different parts. I havent been able to adequately store food for over a month. Their customer service is HORRENDOUS!!! I cant seem to get anywhere and now they have scheduled yet another visit from a technician. I have waited at home 5 times now. As soon as they fix this, I am getting rid of the refrigerator and buying another (NOT FRIGIDAIRE). Horrible product.

I had recently purchased a stove, dishwasher, washer and dryer. Have had problems with all of them. Stove - just before Christmas stove cracked out. Called Spencers home and appliances. They fixed it. Microwave started sparking. Spencers fixed it. Dishwasher - 2 days after install control panel went out. Spencers came out and fixed it. Dryer hinge wont stay closed. Spencers came out and fixed it. ALL FRIGIDAIRE products!!!!! Now here is the sad part. Dishwasher control panel went out again just about 12 months after it was replaced. WOW!! DRYER door broke again. Im starting to see a pattern!!! Ive had to have this stuff fixed. Called customer service. This was a joke. Finally I was baked into a corner where I had to buy their warranty. 250 dollars but didnt go into effect until a month out. Then they put the warranty on the wrong appliances but they didnt care. Then they didnt bother telling me they were going to fix it without me purchasing the warranty. So at the end of the road I got no help from Elizabeth their supervisor. This company plays the odds of who will actually keep coming after them. Dont buy their products. I own a construction company. I am hiring 25 people to stand out in front of a lot of their stores with sign in protest. I will go buy new products.. Yes this will all cost me a lot of money but its going to cost them more. What this company is doing is not right or ethical They will hide behind their warranties to get over on people instead of doing the right thing. Next is BBB.

I purchased a stand alone refrigerator 6 years and it died in 4 years. I had to purchase the same refrigerator to replace it because of the space it occupied. The new refrigerator lasted a little over 2 years and wont cool. Frigidaire refuses to help. They only give one year warranty because thats all they last. Customer service not helpful at all. Suggest people buy another brand.

I purchased the fridge a year ago June 2019. Within 2 weeks started freezing food. In one year I’ve called 6 times, they ignored 2 messages, they have replaced same part 3 times last time in June 2020. Within 2 weeks started freezing food again. Called told me I was out of warranty. I said no warranty was extended another 6 months. I got hung up on. Wrote review on Frigidaire website and they responded with this.... Hello, Thanks for bringing your concerns to our attention. We apologize for any matters you have experienced due to your refrigerator not working properly. We would love to make sure this matter is resolved. Be on the lookout for an email from us shortly.Bianca.... Now July 23 and no word! Fridge still freezing my food and they have refused to replace fridge! $2000+ dollars down the drain! Don’t buy Frigidaire crap made in Mexico!

I bought Frigidaire upright freezer (m# FFFU20F2VW) 9 months ago. It died last week. Service man came out and said this happens a lot with these (model? brand?). He said that Frigidaire should cover THIS repair. but with the same part number as what just failed? So in 9 months it will be another $400? Frigidaire is giving me a lot of double talk and telling me to pay for insurance. $200. Adding up fast. Dont know if there IS a good brand out there, but it obviously is NOT Frigidaire.

I called customer service regarding my stove which was less than 3 years old. Spoke with them and they agreed to provide me with the parts. They did not send me the parts. I called them and they said I needed work order from their service provider which I did. After that they requested for bill of sale which I could find. They wasted my one whole month just to them to say they will not provide me the parts. What hurts so much was how rude and inconsiderate customer service was. Poor customer service and poor quality service. I regrets for buying all my appliances from them. Stove, microwave, dishwasher and fridge. Never recommend anyone for Frigidaire products.

Mine is part of a series and it matched my other appliances. It works perfectly with the decor! I have not had any problems with it at all in the 10 years I have owned it. I would replace it with the same make and model.

We purchased a new dishwasher in late 2009, along with a new kitchen. Within months of our kitchen install, the doors started to peel and crack around the dishwasher. Our first thought was that there was an issue with the finish on the cabinets. Why didn’t we think that the dishwasher was to blame but the cabinet company that replaced the cabinets? Now in our new kitchen the same problem has been happening. This apparently is a well known design flaw. I contacted customer service and they would not even let me speak to a supervisor. Apparently, they do not care about satisfaction in the least. We’re just out $600 for a poorly designed dishwasher that has ruined 2 new kitchens.

We purchased our oven three years ago. For the first time we used the self-cleaning function and it broke the oven. We contacted customer service and told us we need to pay for the repair. They dont care that they are selling a defective product.

We bought this refrigerator and the noise of the unit is very loud. The unit works perfectly but because of its design the unit produces more noise from its compressor than any refrigerator Ive ever heard. If I knew this I would have opted for a different refrigerator. The so-called stainless steel is not stainless steel and if at any time the protective finish is compromised on inside or outside it will rust. Its not right that you can say stainless steel and the metal is not stainless steel. To prove this point you should not be able to have strong magnetic properties with stainless steel because of the lack of iron in the material and yet the so-called stainless steel does work as well as plain steel which will rust. I hope this helps other unsuspecting consumers when they meet with fraudulent marketing tactics that we all must deal with more than ever today.

Have had issue with Frigidaire gallery, food in the top compartment freezes! After many phone calls, numerous service calls, parts replaced, their solution is to move shelves around! Wasted way too much time trying to resolve this issue. I was actually told by someone on phone at some point that things do freeze on top shelf???? Would not recommend their appliances. Problem started under original warranty and I stupidly purchased another 2 yr contract. Waste of money.

After two months of use the bottom of the oven started cracking and flaking off and the warranty department of frigidaire/electrolux refused to take care of it.

Dries clothes well and has a number of settings to ensure that your clothes are treated nicely. We use the delicate settings more usually to limit our clothes from being beat up - even so, they're always dry.

Purchased $1700+ refrigerator in March 2016. July 2016: ice maker stopped working; repaired via Frigidaire warranty; worked approximately 2 days then broke again. This has been the pattern; a noise will start, the ice maker stops working, repair person comes out in a week, fixes, works for a little while then breaks again. So far the ice maker and seals have been replaced 6 times. The thermostat has been replaced once. The seals had to be replaced again as frost was forming in my refrigerator near the ice maker. A seal in the actual ice dispenser in door had to be replaced. It has been on and on. Lowes will do nothing. Frigidaire says as long as it can be repaired, they will repair it. So I buy a new refrigerator and I dont get what I paid for. I get, instead a refrigerator that breaks on average every 1.5 months. Phone call after phone call. Lowes response is that while its under Frigidaire warranty, they (Lowes) will do nothing.

The $900 refrigerator started giving us problems about 2 months after purchasing (made strange clicking and buzzing sounds and would stop cooling and had to be unplugged and then re-plugged into the outlet a couple of times to get it to start working). Fast forward to the present (5 months after purchasing) and the refrigerator and freezer have stopped working permanently (despite unplugging and re-plugging as originally suggested by Frigidaire customer service). After waiting nearly an hour to speak to a person, I managed to get Frigidaire to arrange for a repairman who told us the compressor was shot and the entire unit would have to be replaced. Learned that Frigidaire and its service partners DO NOT COMMUNICATE after another nearly one hour wait on Frigidaires customer service number (when I finally got a person, I waited another 20 minutes as the rep called the repair service to confirm what Id been told).While the repairman had told me the refrigerator would be replaced, Frigidaire says they will first have to check if parts are available (a compressor and a heater). I am now waiting for Frigidaire Corporate to reach out to me with details on how they plan to honor their standard 12-month manufacturers warranty (I should hear back within 72 hours according to what I was told by the service rep). Weve now been without a refrigerator for over one week without any idea of how long it will take to get this situation resolved. According to other reviews Ive read, it may well take over a month!

We purchased a Frigidaire kitchen package brand new from Menards. Frigidaire warranty doesnt cover anything purchased after the first year. Right out of the box we had a crack in our first dishwasher but didnt notice until we ran a few loads and it leaked water all over our flooring and sub flooring. Frigidaire did ship us a new dishwasher, but we had to pay for the additional installation charge. Fast forward a year and the inside glass on our oven door exploded for no apparent reason. We were baking potatoes in the oven when the inside glass exploded. We bake maybe once a month. This oven has barely been used when this happened. Appliance repair companies are quoting $300-$400 for this repair. Two of our four appliances failed in under 2 years. Very unsatisfied. The lady over the phone had the nerve to tell me thats what extended warranties are for. She was rude and condescending. Im definitely never buying frigidaire again.

The stove and oven are functional. It is a new unit, but it also feels so tiny regarding quality of materials. I question the longevity of its function. Our family had a stove that lasted 30 years. I dont think that this unit will endure that long. Planned obsolescence.

I purchased this microwave to match the Gallery range that I purchased while remodeling my kitchen. Big mistake. Within a few weeks of installation, we noticed that the preset cooking options were not properly calibrated - popcorn didnt pop, oatmeal didnt completely cook, meat wouldnt defrost properly based on the presets. It seemed like the unit was running at about 60-70% of the efficiency it should have. I called Frigidaire numerous times and they said that this is normal, try a different container to cook in, etc. Eventually, I was able to get someone that supposedly was in customer service that dealt with the engineering end of things. They said that a little variation in efficiency is not a big deal. I asked if their acceptable range would allow a microwave to perform at 60-70% of designed efficiency. There was a long pause and a lot of excuse making. They ultimately said that what I was experiencing was within the acceptable range of performance and they said that they would not send out a tech to evaluate the microwave. I called the local rep company and they said that a service call was going to be as much as $125 to troubleshoot the microwave. I called Frigidaire back a few weeks later and the same story. I called Lowes and they refused to help saying it is something that falls on the manufacturer and they refused to make a phone call on my behalf but offered the Frigidaire customer service number. Yesterday - 16 months after installation - 4 months after the warranty expired, it no longer heats anything up.

I bought my washer and dryer 2 years ago. I have always been a fan of Frigidaire. As matter of fact I have a stove and fridge that are Frigidaire are working fine. However our dryer heating element burned and not working no more. Called Frigidaire. They could not help us. Asks us to call a technician. Now the service to repair will be costing us close to 400$. Its a total joke.Now we bought these 2 years ago close to 2500$ and now I have to put 400$ for repair. I have a newborn of 3 weeks and we have lots of laundry to do and stuck debating about what to do. Its sad but Frigidaire lost a loyal client. I was a big believer but no longer. Never ever that I am purchasing Frigidaire anymore and my friends and family will hear from this. Poor customer service and products.

Received a damaged refrigerator and reported the damage to the appliance store. The damage is a bent frame behind the bottom kick plate. The appliance store contacted the distributor with no results. I then contacted Frigidaire customer service and they did not stand behind their product with a repair or replacement. Their response was that their warranty only covered manufacturing issues and that a damaged frame (bent) was not a manufacturing defect. They pointed the finger at the appliance store and/or the distributor and left me to resolve the issue. In addition to the bent frame, this is the noisiest refrigerator I have ever owned!.

Frigidaire Gallery Double Oven Range - We bought the range about a month ago. A couple of days ago, I reached out my right hand to open the top oven door and jammed my baby finger into one of the vent openings at the front of the door sustaining a deep gash on the pad of that finger. Today, I used my left hand to hang a dishtowel on the handle of the top oven and jammed the baby finger of that hand into the vent again sustaining a deep cut on the pad of that finger. I have small grandchildren here often and I am worried about those openings on the top oven door. Terrible design and dangerous.

In May 2013 I purchased a Frigidaire Gallery side by side refrigerator, model FGHC2331PF7. I recently noticed rust on the back of the unit by the ice maker. When I researched this problem I found out Frigidaire has been aware of this problem as the unit does not have sufficient insulation. I contacted customer service. After a week of emails and providing all information requested the rep led me to believe Frigidaire would be taking care of this problem and I needed to provide my available dates so a tech could diagnose and repair the appliance. Now I am being told they will not be taking care of this problem and I am on my own. BEWARE and research any Frigidaire product you purchase because even when they are aware of a problem they will not take care of it.

Purchased all new Frigidaire appliances with a new home and have nothing but regret in doing so because of inferior quality, The dishwasher leaked causing damage to surrounding cabinets, the Range Oven light burned out after only a few uses and the side by side refrigerator freezes anything and everything on the top shelf of the refrigerator. Called for repair three times in six months. Not only that... Frigidaire refused to payout on a 150.00 rebate. Clearly a company with questionable business practices producing and selling an inferior product line with quality issues!!!!

I purchased all new appliances for our kitchen 3 years ago. We bought the professional series 2 door refrigerator with the bottom freezer, the professional dishwasher, the professional cooktop, the professional double oven and the gallery convection/microwave with the ventless hood.. We have had continual issues with the double oven model number fpet3077rfa. Initial install the motherboard and fans burned and almost caught our house on fire. Then we used the self cleaning mode a few months later and the upper oven had several failures and took over 2 months to get it properly repaired. Now both ovens do not cook food evenly. The back half will be burned and the front half will not be fully cooked.Two weeks ago our convection/microwave model number fgmv154clfa completely stopped working. It is not the breaker and there is power to the unit. We have called a service company but they are two weeks out before they can make it here. Our refrigerator is making strange noises and with all we have had to deal with it is overwhelming. We spent a lot of money getting what we thought was quality, top of the line appliances that would last us 10 years plus and they have been problems since day 1. We will not purchase Frigidaire products again.C.

We purchased this oven 4 years ago and one day while warming up lunch we heard a big boom, and the glass on the outer door had shattered. When I called customer support they were not able to do anything as the oven was over a year old. Even though this is a manufacturer defect they would take no responsibility, luckily nobody was seriously hurt.

I have a brand new Frigidaire microwave that has not worked since bought. Because it is under warranty it must be repaired not replaced. It 2 weeks to get an appointment to have a service person come to the house. It has been a week since parts have been ordered. The parts arent in and still not working.

People are on this site are here for two reasons: to make a complaints or to review a product. To those who are reviewing, this is for you. I purchased 4 Frigidaire appliances from Pacific Sales in Irvine CA in October of 2011. Within 8 months, I had 7 service calls for dishwasher leaking twice, Magnatron replacement twice and door repair on microwave, and refrigerator drawer breaking and replacement of ice maker. 2 1/2 years later my once quiet dishwasher competes with my refrigerator, my microwave is making funny noises so much that we have a replacement standing by in the garage, the stainless steel range is peeling and the refrigerator back is sopping wet with condensation, not to mention that it runs LOUDLY 24 hours a day. This was $4700 worth of appliances! Now I guess we should have purchased the extended warranties, however I felt that my last (cheap) appliances lasted (hot point range and dishwasher 16 years & Kenmore refrigerator 22 years) so it wasnt necessary. Yesterday, I spoke to Frigidaire customer service? because the repairman advised me to do so. What I received was a telemarketing service doing a hard sell for an extended warranty service for $269. Really? Like receiving numerous Last Chance Extended Warranty service notifications in the mail for the last 2 1/2 years wasnt enough. The representatives could not explain to me why their appliances can only be expected to last for one year. So I am now (after time wasted with repairmen & Frigidaire sales people) looking for a new refrigerator, taking that stand by Frigidaire microwave back to Home Depot, reviewing dishwashers online and peeling my range. My advise is DO NO BUY FRIGIDAIRE APPLIANCES!

I recently ordered two replacement drawers for my refrigerator directly from Frigidaire. The junky plastic ones they came with broke. At $43 a piece and $11 shipping, I had a hard time buying replacements but I decided to splurge. When the parts came, they were the wrong parts. I looked at the packing slip which said, very clearly, to repackage the items and use the included shipping label to ship them back. If the problem was with the shipper, they would reimburse me for the return shipping. I did exactly as asked and shipped them back. The shipping cost $27.80. After I sent them, I called to let them know and ask how to submit the cost of the shipping for reimbursement. I had paid extra for tracking, as the company had recommended on the shipping form.I waited on hold for almost an hour before I spoke to someone who said that they would not be able to reimburse me for shipping because I needed to call them FIRST. In the 1), 2), 3) list of things to do to make a return, calling them first was never mentioned. I asked to speak to a manager. None were available. This morning, I received this email.From: CustomerService@JennAirReplacementParts.comSent: Friday, December 17, 2021 12:49 AMSubject: Regarding your order#**Hello,I am reaching out to you in regards to your order#**. Our representative informed me that you would like to be refunded for the return shipping cost of the items you received. Unfortunately we cannot refund for more monies than we charged you for, and we are refunding your order in full including original freight charge. Had you reached out to us prior to shipping them back we would have made an arrangement to have the package recovered. We apologize for the inconvenience. If you have any questions please let me know. Thank youMarco **Call Center SupervisorJenn-AirReplacementParts.ComI responded and asked if they could at least attempt make it right by sending me the correct parts as Im currently stuck with two broken door baskets AND $27.80 to send the wrong ones back. They have declined to reply. I am a lifelong Frigidaire customer but no longer. I am appalled and disgusted that they would split hairs like this and refuse to even propose a solution. Clearly they dont care a bit about their customer.

We bought Frigidaire microwave thru Jeff Lynch Appliance, Greenville SC. It came with steel rack and glass round turn plate. On first day we put small bowl on the table with rice and biscuit the rack to warm up. It started sparking and burn edges of rack along with burn marks on the plastic tabs holding rack. Called Jeff Lynch. Platinum service tech came. He called Frigidaire tech dept and was told the Frigidaire can not warranty mis-application, we are not suppose to use rack. Jeff Lynch took same attitude. The tech said he can touch up burn marks. We had Maytag Microwave for over fifteen years and it had rack and turn rack. Used it exactly same way. Never arch. Few weeks ago it quit on us and we replace with Frigidaire. What a mistake we made. You are wasting your money with Frigidaire product and dealing with Jeff Lynch.

I have only used my oven about 3 times and when I turned on the self cleaning oven it damaged my door. I called Frigidaire and they put a claim in and sent out a repairman. The guy said it was cosmetic damage. Well the only thing I did was cook pizza in it and turned on the self clean and my oven is melted on the door and looks awful. Would never recommend this brand to anyone to buy.

This range came with the house I bought 3 months ago. I do not know the age of the appliance but it is sluggish and I question the accuracy of the settings. It is adequate for now, I probably would not buy this brand in the future.

I had outfitted my entire house with Frigidaire gallery. I’ve had nothing but problems with dishwasher and fridge. I have had a replace the vent assembly part 3 times at $150 a piece and then a control mother board at $250 and now the touch pad assembly at another $220. I could Have bought 2 new appliances forThe price of the repairs. I’ve spent almost the same on parts for my fridge with no help from Frigidaire. My experience is they break down a lot.

I purchased a Frigidaire french door refrigerator in July 2013 from Sears. In December 2013 it was fixed. In March of 2014 and now wont work yet again in July 2015. My response from Sears and Frigidaire is to spend 335$ for an extended warranty on a refrigerator that I have already spent $1700 on and many hours to Sears customer service or lack thereof. Now I have to toss this out like a toaster. Here is a tip, dont buy from Sears and do not purchase any Frigidaire appliances!!

Paid $1600 for the oven which was installed January 2017, ignitor assembly needed replacement July 2017 and also April 2018. Now April 2019 needs replacement again. Oven very cheaply made and obviously there is an issue with the ignitor assembly as it keeps needing to be replaced. Luckily we bought the extended warranty (on the advice of the 1st repairman) so the repair was covered. However, I find product is inferior and Would never buy another Frigidaire. If you need a new oven stay away from this product.

I have what I consider a fairly new machine - bought in 2010. It has operated well with minimal use since my children have been grown since its purchase and since we own two homes (both with laundry) and use this less than half time. The last load I washed was fine. As I put a new load in, the error light showed E90 and it beeped. I could not get either to stop, so pulled out all the manuals that came with the washer and dryer that I got from Sears. Spent quite a while reading through all 3 to no avail. So looked online. Still there was nothing to let me know what the problem was. By this time I was feeling very frustrated. So I found an 800 number to call. I was shifted to 4 different people, repeating info several times. By the time I got to a tech, I was very frustrated. Then she could not find the particular Error code - Even with the info on her computer and available from me as to the specific machine! That seems strange. However the tech seemed to be sure that the problem is the computer board. Not sure thats the correct term. My last washing machine lasted over 20 years with no need for repairs. So I am extremely disgusted to find that the board will cost over $200.00 and the service fee will likely be at least $130.00. The tech tried to sell me an extended warranty for $215.00 (to save me money). This washer is only 4 years old! I feel hoodwinked. My washer in my other home is over 20 years old and is fine. Why would I ever buy another Sears product? Which is a shame, because I have gone to Sears for large appliances since 1971.

Frigidaire Gallery stove has had problems from the beginning. I bought the warranty and had to use it on several of my Frigidaire appliances including the stove for gas leak during the first two years. Now stove is leaking gas again. Called Frigidaire and they told me my model stove was involved in a recall due to gas leaks and the potential risks that causes but my serial number is not within the correct range so even though I am having the same issue as the recalled stoves they will not do anything to assist in fixing the stove.The company was uncaring regarding the potential risks due to their faulty gas range and said I was on my own to fix it. I would never again buy from this company as I have also had issues with my Frigidaire washer, dryer, and dishwasher. If a company will not correct issues with their faulty products they should not be supported. Please look around and purchase something else or end up with a faulty product that the company wont fix like me.

I have had to call them out to adjust the doors. On the second trip I also pointed out the crisper drawers. The wheels are cracking and falling off. I was informed that those parts are not covered under my extended warranty. This was a very cheaply made refrigerator but an expensive one. It is so shoddily made. I only purchased this brand because the rest of the appliances were in the kitchen when we bought this house last year. Never again will I purchase one of their poorly manufactured refrigerator. If I want to fix it I would have to pay 187.00 I was told by the repair man. Its just over a year and half old. There are 2 people in the house over 60 so it was not abused. I have never in my 40 years have had a fridge repair. One fridge lasted over 20 years. Because it was a Whirlpool. Model Number FFHB2750TD Serial Number 4A91210068. Now I will go and post other reviews as well as file a BBB report.

Frigidaire Gallery Series purchased in October 2013 are bad. Purchased Dishwasher, Microwave and slide in Oven cost approximately $4300. Today, March 28th, not three months since installed, My Microwave has been pulled off the wall as it has per the service Person a bad magnetron and there are probably more issues. My dishwasher has a bad sprayer arm which doesnt drain before cycle complete causing all the lower clean dry dishes to be soaked all over again. This issue had two service calls and an order for a replacement sprayer arm but still the same issue. As per the service folks, the engineering team has been advised they are looking to correct the issue. The oven grates have rubber tips that melt and now there is constant vibration. A kit is available but it doesnt address the issue. I am now out a microwave. Have to be real careful whenever I am emptying the dishwasher and the stove grates vibrate whenever I turn on the oven. Looking for productive comments. No trash talk. I can do that myself. Yes, I have contacted the Frigidaire website with my warranty issues.

Went with Frigidaire gallery kitchen appliances, and everything is sub par. Dishwasher has broke twice, fridge also and now the stove quit working the day before Thanksgiving, 2 years old. Will never buy Frigidaire again.

I purchased the Frigidaire Gallery oven-range 22yrs ago (Gallery series still sold) & it as well as my same brand/series refrigerator have been reliable with no component failures from the burners to timer to the oven warmer (and ice maker)-the oven-range retains a modern look & fairly easy to clean.

We have purchased two Frigidaire Professional ranges, and neither will work. The part number is FPEF3081KF. Frigidaire is saying that the problem is the electrical service in this part of the US (Kansas), however, we arent having any problems with the Frigidaire Gallery, GE, Samsung, or Whirlpool appliances in this same small development. Supposedly Frigidaire is replacing one range (with what knows what), and says the other doesnt qualify because its not a manufacturing defect.I cant follow the logic there, since neither one will work. I guess Kansas must be the equivalent of a third world country and we just shouldnt expect to be able to buy appliances and actually have them work. Another Frigidaire representative says that replacement power supplies are being engineered, and they should be available in a few weeks. In the meantime, two military families are living without being able to cook. If you want logical and caring customer service, dont buy a Frigidaire. Frigidaire thinks its okay for people to wait weeks for repairs.

I purchased my product from Best Buy in 2007. I was pleased with the product for the first few months. Over a period of time, I always smelled something burning when I opened the cooler side door, like plastic; but, I was never able to locate where this was coming from. On January 31, 2012, I opened the door for about 15 minutes to clean out the product and kept smelling burning plastic. I looked up and was in awe at what I found. The (original) light bulb, that rest on the ceiling of the refrigerator (fridge), had burned right into the lining of the ceiling.At that time, I realized this is a faulty product; this product should not be in any home. I have a repair man come out and view the fridge, and he stated this shouldnt be in my home because, this could potentially cause a fire and burn my house down, leaving my family homeless!I went to http://www.frigidaire.com/contactus and filed a complaint through email; the response that I received was a standard response any company would use to not accept responsibility and place the blame on the customer, who bought the product. The response was as follows: Thank you for contacting Frigidaire.We sincerely regret you have experienced difficulties with your refrigerator. Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. However, we are sure you can appreciate that a point is eventually reached when the manufacturers responsibility for repairs under the initial warranty must end.Our experience has shown that an original defect in material or workmanship will develop very early in the life of the appliance. After a reasonable period of service, many factors beyond the control of the manufacturer may affect any product. The problem experienced is almost always due to the door being left open for inordinate periods of time or from replacing the bulb with a wattage too high for an appliance application. There is a liner repair kit available that an authorized Frigidaire service provider can install that will repair the damage. Please choose from among the following authorized Frigidaire service providers that serve your area: Major Brands Appliance Service, LLC / Newton, IA / 50208-3226 / (641)831-3840 Appliance Service Center / Des Moines, IA / 50315-5072 / (515)256-3090American TV Appliance Service / Madison, WI / 53713-2346 / (800)854-6659We offer extended service agreements for all customers who register their appliances with us to guard against any unusual problems that may occur outside of warranty beyond usual wear and tear. If you would like to purchase an extended warranty, you may do so after your appliance has been repaired by contacting our Extended Service Agreement Department at 1 (866) 386-5286. Thank you again for contacting Frigidaire, BoThis, is not acceptable. I requested that they repair the default or refund the amount less depreciation, so I am able to purchase a produce that would not place my family in danger. Now, I am filing this claim along with several other regulatory agencies.

I am renting my house, and my tenant called me to tell me that my 2 year old Frigidaire stopped working? I am living in Bangkok, Thailand, working with illegal adoptions, and former retired Police Officer from New Jersey, and am not a Private Investigator. My tenant called Sears, and they came out and looked at it, and stated it has a fan problem that has expanded on something and cannot be fixed. I bought all Frigidaire appliances to go with my new kitchen, dishwasher, stove, oven, and microwave, wine cooler, which does not work anymore either. I have no other recourse but to buy a new one. Does Consumer Affairs help people like me?

I just bought a fridge on Black Friday that was delivered to my house the Friday after. After the installation, I noticed the fridge beeping, but I thought that it was due to the fact that it hasnt reached the ideal temperature. During the weekend the fridge didnt stop beeping, even though it reached the temperature. We tried different things that we found on the internet, but nothing worked. On Monday I decided to contact the customer service, and they told me to turn the breaker off and on again. At the time that they ended my call, the fridge wasnt beeping just yet. As soon as I hang up the beep starts again. I proceed to call the customer service once again and let the representative know all the previous details and she puts me on hold for a brief moment. She then proceeds to give me the number of different companies around me that could service my brand new fridge. When I ask her for the procedure and if it was cover by the manufacturers warranty, she proceeds to tell me that this was not a functioning issue and that the service should be paid by me. I have gone to hundreds of internet pages looking for a solution to my problem, but instead, I found tons of people with my same fridge having the same issue as me. Frigidaire sells faulty products that they dont even back up. Please dont make the same mistake I did. Purchase another brand. This website rates them 4+ stars, but these reviews must have been purchased. Im sending back my fridge and getting another brand. I WILL NEVER EVER AGAIN BUY ANY FRIGIDAIRE BRANDED APPLIANCES.

The ice maker has not worked right since we purchased the refrigerator (#FGHB2844LF Model, Serial#4A03006967). We have had 3 repairs, going onto 4 repairs for the ice maker. It continues to breakdown and ultimately water leaks out onto my hardwood floor causing damage to the wood. This is a lemon and Frigidaire will not take this back. So fix my floor damage please and I am very dissatisfied with this model, seems repairmen cant fix it.

I bought a new Frigidaire refrigerator from a company that went out of business a few months later (H.H. Gregg). Within 6 months, we experienced multiple problems (doors would not stay shut, shelves breaking loose from brackets, icemaker malfunctioning). Called Frigidaire just prior to manufacturer warranty expiration; they scheduled a service call from a local repair shop. I stayed home from work to meet them, but they did not show up. It took over 2 weeks for them to find a different local repair shop. Missed work again to meet them; they couldnt fix it without replacement parts. 3rd service call (more missed work), discovered Frigidaire sent defective repair parts! 4th service call (more missed work), they finally gave up and said the appliance was a manufacturer defect and unrepairable. By this time, the manufacturer warranty had expired, so Frigidaire/Electrolux refused to cover the replacement cost! Same problem it took them weeks to conclude was not repairable. Their incompetence led to the delays past the warranty period. Finally offered to give me a replacement unit if I agreed to pay a $325 shipping and handling charge! Even I agreed to that, they would not guarantee that the new unit would be free of defects. Said I would have to rely on their standard limited warranty for repairs to the second unit. I refused and demanded a full refund, but they wouldnt budge. They even refused to pay the bill for the multiple service calls to try and repair the first piece of junk, until I threatened legal action. Their customer service was beyond terrible. They lied repeatedly and could not communicate within their own company. They did not care about me or my concerns. I will NEVER buy another product from that unethical company!

We went to Lowes and bought a Frigidaire range. We were invited to buy an extended warranty and we did, so we bought 2 years extended warranty, and paid them by CC. 17 months later the board went bad on that range. We called. They sent in a technician, he ordered the part. Ten days later he came and put the part. Everything is well so far then I start receiving calls from the company that fixed the range, they didnt get paid. I called Frigidaire extended warranty and what a surprise they want me to pay $25 more for them to honor the warranty. They said that they didnt charge enough in the beginning of the contract, and the contractor will keep calling me at work and on my cell until I paid them. All my attempts to explain to them that we paid what they want us to pay and that I still have the invoice, to no avail. The contractor was calling sometimes six to seven times a day at work mostly until we paid them the $25. These people acted like the mob, you pay us or else, even we have a contract that paid fully. The way we have been treated is shameful. I will never buy any Frigidaire product ever.

Purchased a Frigidaire cooktop stove in 10/19/2019. Model # FFGC3626SSE Serial # 3F92501805. Order #**. At Home Depot. A week ago. I turned on one of the burners and I couldnt turn it off. Had a panic attack that I couldnt shut the gas off. The knob just spun around on the shaft. I pulled off one of the other knobs and used it to shut the gas off. I looked at that knob and it was cracked too. The other 3 knobs were split also. One more is ready to brake. I’m afraid to use my stove. All 5 Knobs are defective! I read CNN said Frigidaire is closing their Memphis factory, and laying off 530 people in 2020. Not good. Frigidaire customer service told me knobs were considered cosmetic and not covered in the 1 yr. I asked how can such an essential part of the stove be considered cosmetic? No knobs. No gas. No cook! All I got was I would have to pay out of my pocket for 5 new knobs. Cost $221.63 and they were out of stock. I would have to wait till May 28. Told her that was not acceptable. Said they would give me half price if they could find another co. to get them from. Was told today (4/1/20) they couldnt. Now, because they couldnt get them anywhere else, the half price was off the table.I did some research and found a co. (Marcone) that has 19. Told Frigidaire. They said they didnt do business with Marcone a nationwide co. They took my info and said they would look into it. Still waiting. I have a cooktop stove with one burner out and 4 others ready to go out and no help in sight, without having to paying 1/3 the price of the cooktop and wait almost 2 mo. for knobs. Ill never buy another Electrolux product again!! In January my daughter bought us a Frigidaire refrigerator. Had one in the 80s. It lasted over 10 years. Bad mistake. I feel it’s a ticking time bomb.

About 18 months ago, we purchased a Frigidaire Professional Double Convection Oven, a matching Microwave/Hoodfan and a matching Warming Drawer from Sears. Total cost was about $6000 as I recall. All four of the (no name) bulbs in the ovens failed within three months of very limited use, suggesting to me that Frigidaire/Electrolux were using cheap and nasty bulbs of unspecified make which were not fit for the intended purpose. I replaced them all with bulbs from Noma and not one of the four Noma ones has failed since.About 10 months ago, we carried out the recommended self-clean cycle, following which the top oven would not come up to temperature. Sears service was called, took up my time removing the oven from its cabinet and replaced the thermal trip/breaker which is located in an absurdly inaccessible place at the back and behind the oven for a (resettable!) trip. Sears wisely decided to fit a new trip rather than just resetting the original one.Then, about three weeks ago, we noticed that the enamel is failing on the bottom of the top oven casing, clearly the result of faulty manufacturing. It has fallen off in several places. I contacted Sears and they claimed that this was cosmetic and not covered by the extended warranty which I had purchased. At my insistence, their service man came out and inspected it and clearly told me that me his view is that this was not cosmetic but is a manufacturing fault. I was party to his end of the telecon he then had with his supervisor, and it was clear that his supervisor was telling him (from 2000 miles away, never having seen the problem at first hand) that as far as Sears was concerned, it was cosmetic and not covered by warranty. Sears made no reference to Frigidaire on the issue.It was clear that the dishonest Sears supervisor was telling his service technician that he was to tell me that the issue was cosmetic, and appeared to be instructing him that that was what he was to write in his report. I spoke to Sears customer Service (a misnomer if ever there was one) and they told me that the service guy had stated in his report that is was a cosmetic issue, not covered. They then told me that they had ordered a replacement casing (in effect recognizing that it needed replacing) and that I would be charged for it. Well, at some point, theyll be asking me for my credit card Number and no way will I ever be giving them that! We carried out another self-cleaning cycle a couple of weeks ago and the top oven once again will not reach the set temperature. Looks like the issue is not the trip at all, but a more fundamental problem. So, but for the fact that we have the second oven, wed have been ovenless again for some weeks. This week, I phoned Sears and told them that after all these issues over 18 months of very limited and very careful usage, I wanted a replacement oven, as I was unprepared to tolerate such an unreliable and poorly-manufactured product and could not devote yet more of my valuable time to dealing with yet more service calls. They have declined to agree to that.Today, I contacted Frigidaire/Electrolux in Misssauga and spoke to some creature whose English was barely understandable and who basically told me that the whole matter was one for Sears, not Electrolux. I found him obstructive, unhelpful and unworthy of a customer service position. There was no recognition that any of these issues were in any way the responsibility of Frigidaire/Electrolux as the manufacturer of the appliance! So, both Sears and Electrolux will now find that they are having to deal with a Scotsman who doesnt tolerate fools gladly, doesnt tolerate so-called customer service as appalling and unreasonable as this and doesnt tolerate being *** to.I am truly appalled at the obstructive, dishonest and unreasonable attitudes of both Sears and Electrolux and currently await a visit from a senior Sears technician, which is being arranged at my insistence. Neither Sears nor Electrolux give a *** for the fact that a customer has spent several thousand dollars on a major name product branded professional (suggesting superior quality and reliability) which is of unmerchantable and unsatisfactory quality. I wouldnt touch another Frigidaire/Electrolux appliance with a bargepole but this issue is far from over. Watch this space!

The handles on my oven and dishwasher have rotted and the alleged stainless is peeling off the handles. I called customer service they were rude and said it never happened to anyone before, that is a lie because I have read several stories in reviews stating the same complaint. I would upload pictures if I was able too.They do not stand by their product and said it was cosmetic they would give me a discount on the new handle replacements. These appliances are only 5 years old and I complained 3 years ago. It annoys me still this is happening.I will never buy another product from them again it is a shame...

This may come as a surprise to many people, but Frigidaire is NOT part of General Motors. In 1979, General Motors sold the Frigidaire line to White Consolidated Industries (WCI). Less than a decade later, in 1986, the Swedish company Electrolux purchased WCI. Today, ELECTROLUX REMAINS THE OWNER OF the FRIGIDAIRE group. So while Electrolux might have been good at making vacuum cleaners, they apparently have problems with larger appliances. I noticed an another post that somebody mentioned American made in reference to his refrigerator. I am not sure if this applies to everything with the Electrolux/Frigidaire label, but mine is clearly labeled Made in Mexico.

Do not buy Frigidaire - Period. Warranty support is rigid and un-workable. My $250 de-humidifier failed after seven months, with a bad circuit board (top). To replace the unit, Frigidaire wanted me to drive out of town to a small country location to exchange the defective unit for a replacement. Frigidaire did not provide any assistance beyond that. Note: I live in a 250,000 city/county (Greenville).I repeatedly called to complain regarding the insanity and they finally gave me a special 2nd choice. I could send a certified letter (folks, this costs money, right? How is that warranty support?) with their informational requirements to Charlotte, NC. They expressed no concern regarding how to dispose of a portable unit with refrigerant (not environmentally friendly) but left it with me. I quit using profanity about two years back but this issue brings me close to NOT.Please get this - I did everything - even offered to give a credit card for a purchase/return transaction. 90% of vendors allow transactions like this. Nope - not Frigidaire. In my opinion, they just hate their customers with a happy smile. Youll hear repeatedly... our policy ad nauseam. So, readers... today, I certify that I will no longer buy anything Frigidaire, period. Will not, will not, will not. And after telling them I would be posting something truthful like this, they still didnt care.

French door refrigerator - Purchased in 2016. After a year the ice maker leaked and the build up prevented the door from closing. Bought from Gerhards in Glenside. Paid for 5 year warranty. The mechanic came out reattached water tube. This was October 2017. Ice maker froze again June 2018. Mechanic reattached hose and realigned. June 2018, the ice maker is over filling and leaking into the ice tray. The ice maker has problems.

The stove/oven is very good. Easily setup and use for the programming. Able to set temperatures in the oven at different levels during the cooking cycle. It enables us to cook rib roasts to perfection without even looking at the food during cooking.

2 years ago we purchased 3 Frigidaire appliances, their French doors fridge model FPHB2899PF2, their gas slide in range and their dishwasher all in the Professional series. At the one year mark the dishwasher broke down and required replacement parts that Electrolux was aware of. The oven racks (3) are all approximately 1/4 inch too small. So when you put almost any weight on them they fall to the bottom of the oven. Best yet just shy of the 2 year mark the door ice maker died. We called Electrolux service who directed us to our local repair company who arrived at our house and spent 4 minutes and $100 to tell us that this particular Frigidaire fridge was garbage and that he has repaired or tried to many in his area. He told us ours was non-repairable. Long story short we daughter for numerous emails and calls with Electrolux to only end up with a partial credit towards a new purchase which would cover approximately 35% of the replacement cost. At this point we gave up. We did however reach out to Leons Furniture where we purchased the group only to be totally ignored! Needless to say we spend all of our efforts spreading our message.

I purchased the stove on 4/19/2010 from Lowes. When baking a pizza, the inside glass door shattered into pieces. Frigidaire is only willing to pay for the part - not labor. I paid $1,700 for defective merchandise. I will never purchase another Frigidaire appliance. What a rip off. Shame on them for not standing behind the product.

On June 11, 2014 I purchased Frigidaire Air Conditioner - Model FFTA1422Q2 - Serial No. KK3 through P.C. Richards, which was delivered on June 19, 2014 and installed the following day. I completed and mailed in my registration on July 1, 2014. I used the unit during the summers of 2014 and 2015. I tried turning it on again on Friday, May 27, 2016 and the unit would not cool. On Saturday May 28, 2016 I called the Frigidaire Customer Service number 800-944-9044 only to get a recording to contact 2 different service companies, one in Laurelton, NY and the other in Deer Park, NY. Neither of these numbers were operational.I then called PC Richards Customer Service to find a repair service that handles Frigidaire units so that I would not void my warranty. They gave me Aid Audio & Television Service Corp. I tried reaching them but due to the holiday weekend I could not get through until Tuesday, May 31, 2016. Told them the unit was not cooling and the first appointment I could get was Friday, 6/10/16. When the serviceman arrived he said I needed a new control board and the office would call me on Monday June 13, 2016 with the cost. When I did not hear from them on Monday, I called them back twice and could not get an answer. I then contacted PC Richards Customer Service department and spoke with Ellen. She called and spoke with Soma who said that Paul would be back in touch with me. He called me later in the day and told me that it would cost me $416.00 plus tax for the part and labor, which included the $95.00 I had already paid for the service call. I told them I would let them know.I felt this was ludicrous and I then contacted Frigidaire Customer Service on Wednesday June 15, 2016 and spoke with Linda. She agreed and did not think I even needed a control board since it was operational, it just wasnt cooling. She told me the main control board would be $85.56, a display board was $52.41 and a control panel with overlay would be $23.51. She felt another service company should come and look at the unit at no charge if the problem was in the sealed system, otherwise I would be charged. She made arrangements with Petro Home Services to look at the unit on Monday 6/20/16. The service man determined that I had lost the Freon and needed to put in a sealant and replace the Freon. On 6/22/16 I was told by Kelly at Frigidaire that parts were being ordered at no charge.Petro returned on June 24, 2016 and took the unit out of the sleeve again only to find out that I needed a new compressor as well. At first I was told that the part was covered, but I would have to pay the labor charge of $500.00. I again called Frigidaire and spoke with Chanel who confirmed that I would not be responsible for any payments. The compressor was ordered (Part #5304476923). I have now been told by Petro Home Services that there was no ETA on this part. I again called Frigidaire on June 30, 2016 and spoke with Sandra and requested a new unit. She very blatantly told me that the unit was repairable, not replaceable.I wrote to Frigidaire telling them it has now been 6 weeks that I have been without an air conditioner, with my apartment reading 90 degrees in the middle of a heat wave. I am a senior citizen and cannot live in these conditions. I either need this unit to be repaired immediately; replace the unit with a brand new one or refund me so that I can purchase another air conditioner. I am tired of getting a run-around and need immediate action, otherwise I will purchase another unit and take action against Frigidaire.With no response I bought another air conditioner that is working beautifully. They finally came and repaired the broken one with a new compressor and freon and I sold it at a loss, but at least my apartment has been cool the rest of the summer. I would never purchase another Frigidaire product again and would certainly make sure my relatives and friends would not either.

The oven had not been on for over 16 hours. I was across the room when the door exploded (not fell and broke). Small pieces of glass (most about the size of large ice cream salt) covered the floor. I was standing at the cabinet about 4 feet away and it hit my feet and legs. If I had been at home alone, I would have not been able to move since this glass covered the floor. If there had been a small child there, it could have hit them in the face. I realized it is 10 months out of warranty and your company is not going to accept responsibility for the defect in the glass door. Of course, I would like for this to happen since an exploding glass door is obviously a defect. At least, I would ask that you recall this model before someone is seriously injured. How many complaints have you had about this?

I purchased a new Frigidaire refrigerator less than 7 months ago. I spent $1200.00 at Home Depot on this fridge. My fridge started leaking and upon further investigation I found it was my freezer thawing out as the unit had faulted out and turned itself off. I called the number listed inside the fridge for service where I was told someone would need to come look at the fridge to determine what parts or service was needed. Then I was given the # of another distribution facility (not Home Depot) that serviced all of Frigidaire fridges. The soonest I could get service was 5 days out. I ask the friendly lady what in the world I was to do in the meantime as my wife had just been grocery shopping. She explained how I could fill up bags with ice to keep my groceries cool. 5 days later I was anticipating a service man at my house and when none showed up I was told Frigidaire took me off the list for the serviceman. Irate, I called Frigidaire to get some relief and was put on yet another list to be contacted in 2-3 business days once they could find another service provider.

Why 1 star? The fridge is actually quite nice and I would usually give it a high score… So why 1 star? Because we were one of the unlucky ones that received a unit that didn’t work and the customer service to fix this problem was atrocious. I understand companies cannot achieve 100% perfection on their products leaving the factory. I understand things like this happen. I do not understand what happened next on how it was handled. Summary if you don’t want the long read: Bought brand new fridge, didn’t work…We didn’t have a fridge/freezer from September 3rd until August 8th 2021. Lost hundreds of dollars in groceries and to call customer service took over an hour every time except once.Long version… Here is the timeline of events that I recall to the best of my memory: From day one on August 20th, we noticed something funny. The fridge was freezing some things and the freezer collected frost easy. Things were still working so we were questioning if the fridge just wasn’t as good as the reviews… or do we need to put a ticket in? Made sure all the vents were free like the manual said etc… It did work, but not as well as the dying 12 year old fridge we had hauled away when the new one arrived.September 3rd: Freezer died completely. This was my first time trying to reach Frigidaire. No customer service on weekends and lucky us this was a long weekend. So, all weekend we got to listen to an alarm on the fridge constantly saying the freezer temp was too high. Ding Ding Ding…Repeat! UGH. September 6th – Got through to Frigidaire on the phone after 1 hour 5 minutes on hold listening to elevator music and advertisements about buying water filters on their web store. OMG SHOOT ME. They could not set up a repair time yet as they had to put the ticket in. They eventually set it up and called us back a couple of days later with the time the repair guy could make it out… and the soonest they could send out a repair person was the week of September 20th. YEA 2 weeks without a freezer and listening to a constant alarm about the freezer being too high a temp!!! Well at least we had a fridge.September 20th – Repair guy looked at it and said the fan and circuit board was not working. He checked availability of the parts and that was going to be NOV 1st. Night of the 20th the Ice Maker section up in the fridge section stopped working… The melted ice flooded everything. Luckily, we saw it and prevented water damage to our hardwood floor.September 21st – the fridge portion of the fridge stopped working completely. Repair guy came right out and looked at that problem and determined there was a problem internally that something wasn’t hooked up right at the factory and the fridge was completely unserviceable and needed a complete replacement. We then went about trying to give food away to friends and such as we had a stocked fridge… Ultimately, we estimate over $300 worth of grocery losses due to the fridge not working. On the bright side we could unplug the fridge and not have to listen to the alarm anymore…On the brighter side we did not have to wait until NOV 1st for freezer parts because the fridge was deemed unserviceable… So in a way we were lucky…Maybe? Kinda?Called Frigidaire again… 45-minute wait and when I got on there was an echo on the line… After about a minute the person said she couldn’t hear me anymore and told me to call back… 1 hour 12 minutes later with the same great music and ads I got through again… They have to put a ticket into the back office which takes 5-10 business days… Translation = 2 weeks in real time. As I complained about this and asked to be patched to someone in the back office the person said something I missed and hung up on me. I actually waited for the stupid questionnaire after the call and gave the lowest rating to the phone agent.Seriously??? It takes 2 weeks for the back office to look at the notes that their repair guy submitted. Well, hey… 2 more weeks without a fridge. I’m sure if you are reading this you agree 2 weeks without a fridge is totally ok. I mean… who really uses a fridge on a daily basis anyways? Here is an idea for Frigidaire… pay OT to your staff to catch up on 5 days of work. That way the wait time is only zero to 5 days instead of 5 to 10 business days.I was told to call October 5th if I had not heard back… So on October 5th I called back… 1 hour 31 minutes a joyful elevator music and advertisements about their webstore later a friendly lady answered the phone. I could hear some kids in the background and I have absolutely NO problem with that… She was nice and handled an angry caller (me) very well. YO Frigidaire!!! Hire more stay-at-home moms! It will shorten customers wait times and she got the job done…As well it will give a job to someone that has a very restricted schedule. Dust off your wallets and hire more customer service reps!The lady told me it was approved on September 30th and the approval was sent to Bad Boys (the dealer we bought from)… Yeah nobody told us. She called bad boys and gave me the reference number. I am still not sure why Bad Boys didn’t call me on September 30th… You know 5 extra days without a fridge is no big deal. Kids can have another bowl of dry cereal.This next part is not due to Frigidaire, but they should understand if a dealer gets a call on September 30th they are not necessarily delivering the new fridge that day. So, I called Bad Boys after I got off the phone with Frigidaire. They did not have an answer for me or a reason why they did not have an answer for me… but they would get back to me in the next couple of days to arrange a delivery time. 2 more days without a fridge… This is where one starts to contemplate the little things in life… Like “Is black coffee any good???”… “Just because it says refrigerate after opening does it really mean it?”… Did I mention we bought Bad Boys “Gold Warranty” to make sure we were covered well and wouldn’t have to worry about being without a fridge?October 8th – New replacement fridge arrived. I have no idea how we could have avoided this debacle. We researched fridges and the Gallery one we bought had great reviews. I guess I would probably give it a good review if it worked well and I had no problems. The actual layout of the fridge and organization is really nice. Nice features… Lots of positive things that could be said on that… But imagine yourself buying an expensive new fridge and then from September 3rd through October 8th you didn’t have a fridge/freezer and you lost hundreds in food. What review rating would you give? All and all you will be happy with the fridge IF nothing goes wrong with it.

I bought this oven a couple of years ago. The oven door got rusted in a little over a year. This has never happened with other brands of appliances I have purchased over the years. I called customer service and they refused to help! I am disappointed in the product and the service. Needless to say I will never be purchasing this brand again!! My family has used Frigidaire appliance for decades and so I trusted the brand. I am extremely disappointed in them! So much for brand loyalty.

Purchased a home in 2011. New appliances were in the home with the packaging still on - so they were never used. Turned on the oven on Monday to preheat. Came back to check on it. Fire started in oven due to broken heating coil. Have contacted Customer Service and have been informed that there is nothing that they can do for me since I do not have the receipts. It is not like they were left for me. Would think that they would be helpful since this could have burned down my home. Have been asking to speak to a Manager in charge but keep getting the run around. Will be emailing and calling every day until this is cleared up on their expense or I am going to the media and the Better Business Bureau. It is bad to see that there are others that have experienced issues that they do not stand behind their product or take any blame.

Frigidaire front load about 18 years old. Still running great. Matching dryer is the same. This machine has been moved twice with no problem. It fits in the small space that I am having a problem finding a new one to fit. I would like a machine I could clean the drain easily.

Purchased Frigidaire gas wall oven model FFGW2415QS Serial AF71303898 on 4/24/2017 at Home Depot. Oven stopped working 4/30/2018. Have contract with our gas co, they installed igniter. Stopped working 5/15/2019, another igniter installed 5/19, 2 months later stopped again, this time they installed Frigidaire igniter. Oven stopped working 6/30/20 another igniter installed 8/20, stopped again, installed a valve, 2 weeks later stopped again, another igniter. Stopped working 12/25 while cooking Xmas dinner. Had repair here today, they ordered wire & new panel. Advised if this doesn’t work contact mfg. I have called at least 15 times, sent 4 emails, only response I received was to purchase a new service contract! Today I chatted with a Christa, she wants service records which I called for already, however, I asked to chat with a manager. Brandi came on, she is manager of Digital Team, wants records of service calls. Understand, but to get sarcastic on chat. Seven (7) service calls in less than 3 years. Five during pandemic, that was reason why I tried to wait for service. The oven is not used every day, never in summer as grill is used for everything. Reason why calls are so high per Brandi not fully staffed due to covid. Meanwhile consumer has difficulty trying to address our problems.

We bought a Frigidaire Gallery French door refrigerator for our new house in 2012. A few months ago the ice maker stopped working so we pulled it out from the wall and there was a huge ball of ice on the back which had frozen the water lines to the ice maker. Good thing we found it as it had corroded a huge spot on the back and was starting to drip on the floor. I got a repairman out right away who said it was a well-known defect with this model. Frigidaire told me they would fix it if I had a factory authorized repairman out. So I called for another repairman to come out (factory authorized) and he confirmed the defect and called Frigidaire to send out the fix kit. In the time it took (a few weeks) to get the other repairman out, Frigidaire stopped fixing these.So I incurred another service charge for the second repairman for no reason. Frigidaires fix was to offer me a 10% discount on another one of their refrigerators. Why would I ever want another one of their products in my kitchen? This defect had been known for years - the least they could have done is notify customers so we could minimize damage and get our appliances repaired. Now there is no longer a way to repair this and we have to buy a new one. Defective product, very poor service.

Six years ago I remodeled my kitchen and replaced all the appliances with Frigidaire Gallery (with the exception of my refrigerator which is just Frigidaire.) Since that time all but the microwave has failed in some way multiple times. In this case the oven - the plastic film over the digital display doesnt stay put. It slides down so you cant read the display - you have to take apart the back to glue it back in place only to have it do it again. The front right burner is almost useless. It take so long to heat anything. The oven says it is finished preheating, but when things were coming out uncooked all the way through, I checked the temperature and it runs about 25 degrees lower than its set for. You have to give it another several minutes to heat up to what you have it set to. Yesterday, I heard a pop and black smoke came out the back - the computer board failed. Customer service with Frigidaire is a waste of time. The last time I called them, it was the third time my Frigidaire Gallery dishwasher had failed in four years, twice for the same reason. They offered to sell me an extended warranty for $350. When I said I wouldnt put another dime into this dishwasher, I would buy a new one first, the CS manager laughed at me because the warranty would be cheaper than buying a whole new dishwasher. The local store where I bought it fixed it free of charge. When it failed the fourth time, I bought a Bosch and love it. Im not bothering to call them about the oven - buying a new one (different brand!) today.

Microwave beeps 3x then again, and again. I know its done. Also, waited to after installation before removing blue plastic, ripple in door. Appliance store notified and claimed would replace door. Been over a month now. Ice-maker makes large cubes that get stuck in chute before releasing all at once. Dishwasher, soap remains in door, switched to powder. A little better. I like the stove.

We remodeled our kitchen with Frigidaire professional series. It has been nothing but problems. We are now on the fourth motherboard for the dishwasher in four years. We have replaced the drawers in freezer twice. We have replaced the motherboard in washing machine. The stove has also had several repairs.

I bought a Frigidaire front load washer, and have had problems right from the start, so we had gotten a extended warranty through Frigidaire, and have had problem after problem (serviced at least 7 times in 3 1/2 years), and told from a Manager at customer service Jennifer that not only will they not replace this lemon of a washer, but are not responsible for the horrible service men they send out to my home, the first one General key Stone tried to lie and say it was something I put in my washer causing the problem to the company, but told me different, and found out from another service man that he just lied cause it was a hard to get to piece he had to replace, and then that service man who came back several times hit a valve and caused my basement to somewhat flood with this rusted water from a old pipe that was not being used, and brand new towels were ruined, along with a throw rug. You also have to wait for the servicemen to come, (and take off from work these days, and pay for wash to be cleaned while waiting), and then wait at least a week or 2 or 3 for the parts, and then another week for the repair Apt. This company is of no help. Do not buy anything from Frigidaire including any service contract. Youre better off just buying a new machine from a good company like Whirlpool. Will never purchase anything from Frigidaire again.

The Gallery collection of Frigidaire appliances (refrigerator, dishwasher, range, ovens) perform reliably with exceptional convenience — all with a sophisticated design look. With innovative cooking features and spacious yet efficient ergonomics, the entire Frigidaire Gallery makes meal prep — and clean-up — an exquisite experience. Affordably priced, as well!

We had our unit delivered in our drive way sitting on two broken pallets barely able to stand on their own. If I didn’t get them pulled inside my garage the wind would have taken them over. Needless to say the fridge does not work at all. Is almost November. The repair guy has been here twice to twice replacing parts with no luck. Basically I am screwed is what it sounds like. I have no way to eat and feed my family and keep their medications cool. I have tried several times calling and I get put on hold and eventually they hang up on me. I demand a new fridge. Not waiting more months for parts and continued efforts to get this piece of crap to work.

My Frigidaire from Gallery Series started shaking and making a very loud noise, the touch front panel will not keep the temp I set, the display reads Sy under the freezer side and the refrigerator side reads EF. My meat is still frozen, but bread is not. The fridge side does not work at all. I called Frigidaire and they suggested I purchase a protection plan with them. I purchased the 4 year protection plan with Lowes when I bought the refrigerator in 2012.

My wife purchased the extended warranty service from Frigidaire in case our Frigidaire washing machine or dryer went out. After our washer stopped working due to some type of drum problem. Frigidaire sent a technician (American TV and electronics), who did not open the washer but tried to inspect the problem by trying to spin the drum. According to the technician there was something stuck in the drum and they required authorization from Frigidaire to continue with repairs. Frigidaire refused to authorize repair and called it customer neglect. Well, I opened the washing machine myself and opened the washer tub assembly, only difficulty was the weight of the tub assembly.Needless to say there was no clothing stuck in the drum. I ordered the rear bearing (manufacturer defective; 1 year old Frigidaire affinity washer - $900.00 dollars) which I personally switched. Washer is working perfectly. Lazy technicians did not want to check interior problem. Requested refund for extended warranty for both washer and dryer. Frigidaire said that they were going to charge technicians fee. Two weeks have passed and there has been no refund. By the way when my wife called Frigidaire they kept telling her that their district manager had been e-mailed for authorization. Being in retail myself all decisions go to location manager. As a school teacher I will let my students now that Frigidaire will not stand by their product, nor their warranty promise.

Frigidaire electric dryer gallery series. I bought a frigidaire electric dryer that has the lint catcher in the front. I cannot count how many times I have had clothes ripped and ruined by them getting caught on the lint screen. Had I known this was going to be a problem, I would have never bought this dryer.

Purchased new home on October 2015 had Frigidaire appliances... not too happy but went with them. Should have known better from bad experiences with this brand before. In less than a year they came out 5 times to fix the fridge, now less than three years the inside walls are splitting open. Had to replace the dishwasher last month. All I can say is STAY AWAY FROM THIS BRAND!!! They are junk. As I bought their gallery brand and its just as bad. Never again!!!

800/5000. With a kitchen set at Brandsmart brand Frigidaire, 5 months later the refrigerator started to have problems, a noise that came from inside the refrigerator, call Frigidaire and they sent a technician 8 days later. This technician changed the ice maker first and said that was that, the second day followed the problem, the technician has already changed, the refrigerator has changed and the problem is the same, now I call them and says that when the technician comes the refrigerator does not have a problem, they are a scammer and thieves company, the customer service is pessimistic, always buy in Sears and the truth never I have problems, just because I went through this store and saw the prices, but it is not worth paying more and they treat you as if you were a garbage, Frigidaire is a company **.

Bought French Door fridge in July 2015 Model LFHB2741PF5A. Now out of warranty by 9 months. Started having lights go out on touch screen control then quit delivering ice. Have spent $700.00 dollars for replacing 2 control boards and ice maker motor. Lights now work on screen, ice maker still will not deliver ice even though ice is being made. Might as well be using ice trays. Frigidaire customer support response has been that even if I had the extended warranty they would only replace the parts and if it could not be repaired I would have to buy a new fridge on my own. No more Frigidaire appliances for me and please think twice and research before you buy.

My oven does its job very well; I seldom even think about it. The ovens heat is accurate; all the bells and whistles work as designed. Also, the oven is large enough for a large turkey and side dishes, too. The oven serves my family very well.

My range is 2 years old and have already had the bottom or the oven replaced 3 times because the porcelain on the bottom cracks, which then sends out a horrible smell and ruins your food. I receive no help from Frigidaire since it is out of its one year manufacture warranty even though the first time was only 4 months old. The Frigidaire company will not even talk to me. When I ask to speak to a manager, I am told their managers do not speak to consumers. My extended warranty is from Lowes; their service center only knows how to answer a question reading off a script. Now my electric board went out so again I go weeks without a oven. What happen to the day when the customer meant something to a business.