I had purchased a Liebherr twin door refrigerator but very next day itself its started to works in abnormal condition, not getting cooled in lower portion of the refrigerator, their authorised service person told me that in India Liebherrs almost all products are having many manufacturing defects, so I am telling here that with my personal experience is that dont go ahead with their product.

I bought Liebherr fridge in 2018..346l blue colour... Its really cool looking and good for modular kitchen... I recommend everyone to buy this fridge... But dont worry about reviews.. This is really best product.

Our experience with Liebherr Refrigerator has been appalling to say the least. We moved into our new house in 2004 and I would think on average the fridge has broken down every three years. The temperature dial for the fridge keeps going haywire. And of course it is always just out of warranty when this happens. Its cost us a small fortune getting it repaired and not to mention the really stressful situations this causes when it happens again and again. I find the suppliers/service people here in Ireland totally inadequate in their response. I dont think once I got an apology from them for all the stress their product has caused. I would not touch any Liebherr product ever again and would advise anybody to run a million miles from them also.

When I went to buy refrigerator in the market, I liked the Liebherr refrigerator after seeing many brands there. The space for adjusting this refrigerator self is quite good. The vegetable box is also quite large. The toughened glass above the vegetable box is also very useful on which we can place our things. It also has a Spice Box option to contain spices which are not available in other refrigerators. Coolpad is a unique feature that can keep water cool in indoor and outdoor places. The power consumption of the Liebherr refrigerator is lower than other refrigerators. I am completely satisfied by purchasing this refrigerator.

I have purchased 2 Liebherr fridges from Pittappillil Mavelikkara branch on last year. I am so impressed and I suggested the product to my friends and relatives. Especially they are sending their engineers for giving demo and clearly explained about the usages. Everything was coordinated by Mr. ** the Assistant Manager from Pittappillil, he was so helpful and professional to us.

I have owned a Liebherr fridge since 2012. The refrigeration has generally been good. Temperature is maintained in both compartments. The main issues, and there have been many, are structural as well as electronic. The plastic shelves have cracked as have the freezer bins. The ice maker fell apart and had to be replaced..The tracks on the two freezer drawers often get stuck. The main control panel had to be replaced. The unit beeps constantly and no one has had a solution. I have had to spend over $2000 on service calls and parts replacements. Buyer beware!

Hii guys I had purchased a new Liebherr refrigerator from vijay sales, I had suggested by vijay sales employee.. with the explanation I had purchased it after using the refrigerator I had seen a excellent performance by refrigerator, perfect cooling and services is also good and I got lot of space in this and I had spice boxes also. I suggest to buy liebherr refrigerator to my friends & relatives also.... I suggest you also to buy such good product and its worth of cost....

My experience was so different from what Im reading that Im compelled to comment. My model 1311, 24 wide with no ice maker, purchased in 2009, started beeping and stopped cooling seven years after I bought it. I would give it 5 stars, but seven years does seem like a short life for a fridge. As I wondered if it was covered by the limited extended 7-12 year warranty, I emailed the address given, asking how they could service a fridge in Vancouver, Canada, when they are in Ontario. They sent me the phone number of a local service person, said he would know if it was covered by warranty. Service person declared it unrepairable, said the company would phone me in a week about replacing the fridge, as it was covered by the warranty. They phoned in a week, and have replaced the fridge. The installer said that all the problems have been with the first generation models, and the new models seem to have the kinks worked out.

I recently bought a cobalt steel refrigerator from Croma store and I love the purchase I’ve made. It’s a brilliant refrigerator and also it is very silent. Stored Products also have a good shelf life. Vegetables stay fresh and also the power consumption is minimal. I am happy with my purchase and will definitely recommend it to others.

When I went to buy refrigerator in the market, I liked the Liebherr refrigerator after seeing many brands there. The space for adjusting this refrigerator self is quite good. The vegetable box is also quite large. The tuffened glass above the vegetable box is also very useful on which we can place our things. It also has a Spice Box option to contain spices which are not available in other refrigerators. Coolpad is a unique feature that can keep water cool in indoor and outdoor places. The power consumption of the Liebherr refrigerator is lower than other refrigerators. I am completely satisfied by purchasing this refrigerator.

Hey guys, Good product, good service, good choice to buy this one. I using Liebherr fridge for last 2 years. Good experience to use this fridge. Very happy to buy this one and also good quality, very spacious too. Design, colour are unique.

IKB 3650 - I see Ive joined the Liebherr fan club. Ive also thought that buying a state of the art fridge is the technical and financial solution for many years. It became a technical and financial challenge for many years now. It also began shortly after warranty expiry date. It started to build up ice on the back plate and in the Biofresh zone. The temperature lowered to minimum (4 deg. C). No matter what I did it fell to minimum. The service team changed the NTC-sensor, charged 40 and good luck. In three years this happened four times. Also the door hinge damper loosened and doesnt do its job anymore. My SWMBO found out a trick. If the fridge is off for a couple of hours, then after she switches it on, it worked maybe for a week or so. But its an old trick and like all old tricks, its also not working anymore. Im guilty for buying the expensive piece of kitchen appliance, I hear every day. So all good men. Eliminate at least one reason for anger and dont buy the fancy Liebherr.

I shamefully admit I bought 2 Liebherr fridges in 2009 and 2010. One SBS 7053 and one SBSes 7353 within one year of the other for two separate custom fitted kitchens. Both have had door handles fall off, door seals go rotten, leaking, clogged up drain bucket at the back (how am I supposed to reach that???) ice makers both broken and now both have broken down on the BioFresh/wine fridge sides affecting the freezer. If what I am reading all over the internet is true Liebherr has been selling and ignoring customers all over the world whose refrigerators have all had the same problems. How can they get away with it? It isnt as if this was a bargain fridge that you bought for $500 and can now throw out. Can anyone say class action?

Bought an expensive Liebherr fridgefreezer in September 2016 which failed whilst we were on holiday 10 months later. So contents ruined and no compensation from Liebherr or Appliance City who we purchased it from. Independent engineer was sent to diagnose problem and was told twice by Liebherr to regas it, even though it was leaking! Surely dangerous and not going to solve the problem at all! So the nice engineer wrote off the fridgefreezer and we have spent 3 weeks trying to get a replacement under the warranty.Many, many phone calls and emails were needed to chase Liebherr and Appliance City. Neither of them would take responsibility for changing it, both trying to delay as much as possible and telling blatant lies about not having it in stock and exceedingly delayed delivery of another month before they could get one to us in the hope we gave up chasing it. New one just arrived... Will have to see how long it lasts! Great style and massive capacity though.

Worst company ever! Sells bad units and doesnt care about their customers at all! Zero customer service and take no responsibility for their products. They dont stand behind what they sell. I paid $2800 for a 24 refrigerator and was told theyre comparable to Thermador. What a JOKE. Im stuck with a crap unit which hasnt worked for a single day and they wanna try to REPAIR IT!!! Terrible company. I should be receiving a replacement.

The reported failures of the Liebherr refrigerators and the poor service by Liebherr to fix the problems makes this look like a call for a lawyer to take on a class action.

I bought this fridge in November last year for my Parents who are living in India and it broke down in 7 months. It took ages to get someone to look at it and so it took another few weeks to get the part ordered. Now company won’t have people who can come and fix the part and every time we call they are giving us different dates but no one is showing up on any dates given so far.When other family member called and ask if we can order a new fridge and when can we get delivered the response was straight away, We can deliver you next working day. So company have people to deliver the New fridge but not to attend the service for broken fridge. When we ask why is it like that the company spoke person don’t have answer for it. My parents are senior citizens And living by themselves and now have to struggle with this situation on daily basis and don’t have any fridge to store food from last few weeks have to buy daily essentials everyday especially in Covid pandemic when they shouldn’t be going out much. There is lack of customer care and no one is being helpful even though fridge comes with 10 years warranty. I highly recommend not to purchase this product as you will have lot of trouble to get it fixed if anything goes wrong.

I bought Liebherr refrigerator 2 years back and now every part of it ask maintenance every after 2-3 month. For me its waste of money because if I could bought any Local Indian brand it would be more convenient for me and long lasting. Never go for Liebherr.

Purchased both units (Built in refrigerator and freezer) in December of 2011. Problems started right away with inconsistent temperatures in the refrigerator, after service calls it was never resolved. We bought a 5 year extended warranty for both machines, it is a good thing we did. Now three years later the freezer ice maker has been replaced and I am sure it will need to be again. The refrigerator has never cooled properly but as of late forms heavy ice on the back to a point that the drawers cannot close which means that the door will not close. After several service calls the ice problem may be resolved but the inside temperature is now never higher 30 degrees f., and you cannot turn it off. If you want it to stop you must unplug it, no small task with a built in. After living with these very badly built machines for the last three years I truly believe that the only place that you will get less for your money is with a speeding ticket. Having owned Sub Zero for many trouble free years in the past, I can assure you that they will get our business next time.

Built quality and the design is an extraordinary when compare to other brands.. I bought Liebherr tcss2620 in the year of 2018.. from harsha electronics Mangalore. Working good and the flat design is very attractive. Will definitely give your kitchen a premium look, when comparing other brands it quite expensive but worth the money you are going to pay. Shelfs are easily adjustable and made my routine easier.. Loved this refrigerator. If you guys are planning to buy a refrigerator 200% you can go for liebherr and its a German originated company and also I would suggest my friends and family, thank you liebherr.

Liebherr the name says it all. The best refrigerator Ive ever purchased. Top notch quality. Its noiseless. Ive stuffed it with food and its always fresh. Ive been using it for the past 8 months and Im completely satisfied with my buy.

We purchased a new Liebherr refrigerator in January 2013. Have had countless problems with the ice maker followed by endless service calls. The quality and workmanship on a high priced refrigerator as this completely SUCKS!!

I shopped for 2 years to find the perfect fridge for my small kitchen, and Leibherrs model was the best for many reasons, namely its exceptional 5 year warranty, sleek design and efficiency. Given that I have had 3 major parts replaced within its first year of use (note: I live alone so minimum wear and tear), I am grateful for the warranty. The two different local technical service companies that have repaired it have also been exceptional. My complaint is with Leibherr customer service in Orlando or Miami, FL at 866-543-2437 who I must contact to initiate a service call. Initially, they are responsive and helpful, but on at least two occasions they have sent the wrong parts, even when they have my correct model in writing. When one lives in a hot, humid environment and without a fridge for 2-3 weeks to wait for the needed parts and then wait another 3 days for the techs to schedule a visit, the inconvenience and expense of waiting is very stressful, at best. In addition, the service reps who answer the phone have given me wrong advice of how to mitigate the situation until the techs show up, i.e. not to defrost, not to shut the unit off, etc. When the techs come, they must return later after it defrosts or blow dry my unit before they can even start to repair it. Given my above efforts, I escalated to their management: namely Shauna and Chris. I was always told that they were in meetings and promised that they would return my call, which never happened. Initially, Shauna replied via email and offered to connect me higher management, but she never followed up. The rep who answered the phone refused to give me the last name of Chris, the manager at the site nor him email address. Please note that I have tried repeatedly to express my frustrations directly with them before writing this review. When one spends $3,000.00 USD on a small fridge, wouldnt one expect better customer service from the manufacturer?

This refrigerator has destroyed more food than the plague. It has the hardest time closing and it turns off if the door censors indicate the door isnt closed. Several times, I have not been home for days and I get home and everything in the Liebherr refrigerator is rotten, lost, defrosted, warm, in shape to throw out. Resetting the temperature to get it to work is as easy as launching the space shuttle. One almost needs to be an electrical engineer to re-set the temperature settings. I tried to print out the manual from their site and I have 21 pages of gibberish. I still havent been able to turn the freezer back on and I am not sure the refrigerator is working yet, as I type. If I wasnt a renter, I would get a new unit, but not a Liebherr. I have lost over $500 of food in the freezer. I guess I was stupid enough to fill it after losing everything before. If you buy one of their units, you are crazy.

After we moved into our new dream house, we wanted to get a premium refrigerator. Our close friend who have suggested me Liebherr. So we went to the shop and we had purchased liebherr easy fresh model and we found it best in quality. Loved the product

Model SBS 7053, freezer + wine compartment just worked 2 years. Apparently its a bad fabrication, it has a small gas leak somewhere deep in the foam... IRREPARABLE!! Facts: 2 months after warranty time ended the compressor was running 24/24 7/7 with alarm sound and bad cold. Technical service wanted to sell expensive electronic card, but they knew it was not that of course!! I did complain. At the end Liebherr offered me a 35% discount on buying a new side by side!!!!! They dont admit its a hidden defect!! 2 years only!!!! Can you believe that?? I bought it in 2007, 2009 broken... Use refrigerator only since then. 2015 have a gas (R600a) refill with an independent technician, did work again for 24 hours.Advice Liebherrs people???? This is obviously a defective product with hidden defects. You have to give a working product, well made and in accordance with your reputation... As you dont agree to recognise it, I will continuously speak of my bad experience on social media.

I inherited a brand new Liebherr Fridge (RB1400) and Freezer/Wine Fridge combo (WF1051) with the purchase of our home in 2013. Six months after moving in was the start to the line of issues weve had with the Liebherr units: September 2013: The freezer compressor was replaced. June 2014: The freezer compressor was replaced again along with several other system components as the technician was unsure why the compressor kept going out. December 2014: the freezer ice tray cracked and broke leading to no ice. A new ice-tray kit was installed.May 2016: the door shelving unit to the refrigerator cracked and broke. After living with no door shelf for eight months, we replaced it in December 2016. January 2017: the freezer again began to show signs that it is once again going out (i.e. the wine fridge is not keeping its temperature and the temperature alarm system goes off same signs that we experienced in Sept 2013 and June 2014). The Liebherr authorized repairman many suggested that we replace the sensor. We place the order for the sensor and waited a month for the install. When installing, the repairman realized there was a leak in the evaporator which is non-repairable because it is encased in foam.After speaking with Liebherr customer service about all of my prior issues and this, there is nothing theyll do for me except give me an approximately 30% discount for a replacement. HOWEVER, Ill have to replace BOTH the refrigerator and the freezer/wine fridge combo because the new freezer/wine fridge combos are utilize a different bracket and thus are not compatible with my older (but working) model refrigerator. There is no way Im replacing both sides with a Liebherr product after all the insane issues Ive experienced. Please DO NOT purchase a Liebherr appliance unless you are willing to spend thousands of additional money and time to deal with the issues you are bound to have.

Bought in Mid 2011 Large 3 door custom install. Off the hop freezer issues with frosting up. Tech made adjustments. Warranty is now over - Jan 2013. Now door hinge cylinder seal is gone too much money and currently living with it. Jan 2014 - Temp Alarm. Lost our food and had element replaced at my cost. June 2014, Ice maker isnt working and always questioned it...and the freezer is all frosted up again. Tech says $800 control board to fix plus plus plus...Havent yet had the Tech look at the compressor, Noisy! About to build my case to Liebherr but I am not holding my breath.

I purchased 2 machines (CBN 3913 and CN 4003) in Sept 2011 and they were installed in a completely renovated kitchen in Oct 2011. CBN 3913 broke down on June 17th 2014. I contacted the service immediately and got someone to see it on June 25th (the earliest possibility for them). The mechanic said the machine is beyond repair and a few days later at the end of June it was agreed that I would get a new machine at the cost of the work. I have tried to enquire a couple of times with no response. I have been in readiness for my entire vacation to let the refrigerator be installed. The heat of July has caused a lot of inconvenience with the refrigerator missing. I wonder if I will have to wait for the other one to break down and get some cheaper and longer lasting machinery instead.

This Liebherr CS1660 refrigerator was so beautiful, I loved it and it was perfect for my kitchen remodel. I love the counter depth and tall height. Unfortunately that was the only good thing about the refrigerator was the look. We have had 5 major repairs in the 4 years we have owned it. The repairs involved major malfunctions involving the ice maker (water leaking all over my wood floor), the defroster broke, some other major motor broke, the door handle fell off and the freezer motor broke (sorry I dont know the technical terms for each part). The plastic shelves on the door just fall out randomly and so are now so broken. They are now destroyed. I am so disappointed with the fridge. Thank goodness I purchased the extended warranty - the last repair was over $400. I no longer use the ice maker as the repair person said it will definitely break again as it is the same cheap plastic part being replaced. I loved this refrigerator so much and am so disappointed at the terrible quality and the number of major problems I have had. I still cant believe I paid over $4000 for this refrigerator and had a breakdown within the first 6 months. I dont normally write negative reviews but I sure do wish I had read the reviews of this refrigerator before purchasing.

We bought a Liebherr 346 litres, 3STCSS3540, double door refrigerator from Reliance digital store in Delhi, on 24 January, 2021 and it conked OFF in July 2021. No cooling. Compressor Shuts down and the Service team had no resolution.!! Then begins a long harassment time with Liebherr Service team, which is so smug that they are just not bothered. They will not pick calls-, not resolve the problem and harass the customers, no end. Untrustworthy, cheats!!!!

Ive had my Liebherr refrigerator for a several years now. It looks good, but so many things have gone wrong with it from the beginning. The inside sweats, a lot. It has sweat so much that water pools in the bottom, under the crisper drawer, if I dont constantly wipe it out. In the freezer, the ice maker stopped working. The ice tray cracked and the mother board failed. It was a mess because water flowed into the ice drawer and froze. Since this is considered a high-end appliance, the repairs and replacement parts were not cheap either. My complaint is that it is a piece of junk with a high price tag, plus huge repair and replacement expenses. Never buying Liebherr again.

This is the product that could be great if only the parent company would allow it to be great. Some of the problems weve encountered have been solved (for our needs, anyway). The major problem has not. Some of this will help you, I think. Some of it will annoy you more. Icing on the back of the fridge. There will always be frost and, especially in humid climates, some ice on the back of the fridge. This is a compromise for the depth of the fridge. We put meats and other items like pickles, etc, at the very back of the fridge to keep them as cold as possible. Theres a risk of it freezing if you rest it against the back. We live in an apartment and are used to these compromises. If you live in a house, get a bigger fridge that cools itself more traditionally.Icing and drain plug clogging. These are related issues in our experience. For whatever reason, the fridge circulation fan is defaulted to the off position. With this off you will get a lot more icing on the back of the fridge. This will then clog your drain plug with ice. Turn the fan on and occasionally check to see if it is still on - a power outage will turn it off again. Weve had it running for about a year and no more ice issues.What to do if the drain plugs up. You will need to defrost the fridge completely and have it turned off - leave the doors open. Wait until the ice melts. If there are sheets of ice, wait until they sort of melt, then pull them out - otherwise, expect large puddles. We poured some hot water from the tap (not boiled water) into the drain to help it along, but that took forever. Nows a good time to clean the back wall of the fridge. Not too bad, all things considered.FINALLY: THE ICE MAKER -- this is the worst part about the fridge. If the parts were cheaper, it would be an Ok compromise. It is a small unit and will provide enough ice in the Summer for a couple people who drink ice water all the time. Family amount of ice? No. Problems: the ice tray itself. Our first one lasted about 2 years. Consecutive trays, much less. It has broken in a couple ways: First, the thermistor attachment assembly breaks off the ice tray. Ice stops working. Second, the plastic tray (because it is torqued to remove the ice) gets cracks in it. You then get water and some ice cubes. The water then freezes the ice cubes that do make it out and it freezes into one solid mass on the bottom of the ice tray. Fun.REPLACEMENT COST. Can you buy just the plastic ice tray? No, you have to buy one ice tray, one thermistor assembly, and two plastic parts that never break. Ever. Cost - $150+ shipping. So the only part that ever breaks is the plastic ice tray and the plastic retainer of the thermistor. So, every 9-15 months the ice cube tray gets cracks or the plastic part that keeps the thermistor in place breaks. If it was $20 we would be Ok with it - again, were used to these kinds of annoyances and compromises living in an apartment. Its also pretty easy to replace. But $150? Please.Finally, Liebherr. Its clear they just dont care or they think that if they did sell just the ice tray + thermistor part that this would be admitting something wrong? Considering what theyre involved in besides fridges it would seem that worrying about these products is the last thing on their minds. If people keep buying them they will keep making them, *even if the products are not reasonably serviceable*. That, or because of their price point they think wealthier people will just have them maintained and not worry about the cost?Who knows. Either way, if you buy one of these dont expect the greatest service, nor any help from Liebherr itself. I would expect that the service companies just dont sell enough of them to be experts and their access to inexpensive parts is the same, although I really wonder what wholesale prices are. In case Liebherr ever reads this: I would never buy your products again, but for now were stuck with it.

Simply says German quality refrigerator and nice look. Easy shifting racks and nice colour. Good feeling and after service is very good and very big vegetable box and good space is there in the refrigerator and good design.

Refrigerator leaks water all over my food. Repairman just left after explaining that if anything touches the interior back walls of the refrigerator it will leak water. Cant be fixed. So now I have to buy a new refrigerator. Wished I had read all the negative reviews before spending the big bucks.

Hi Im purchased single door DB2220. Excellent product. My usage ruff no issue, good cooling, freezer size big. It provide faster cooling, vegetable box superior quality, side puf thickness is good. Happy with the product.

I had a Liebherr fridge/freezer for about ten years. It packed up so I decided to invest in another one. Bad move. We ordered a fridge/freezer and it was so noisy. Plus, on a number of occasions we thought we had closed the doors but we didnt and the freezer door doesnt have an alarm so our food had started to defrost. On our old model, the alarm went off. The shop that supplied our fridge/freezer came to inspect it and agreed it was very noisy and replaced it. The new one has exactly the same problem - its noisy - its like having a vacuum cleaner on in the corner of the kitchen. Plus, we have left the freezer door open now by mistake on at least four occasions - no alarm - I think you literally have to slam the door shut otherwise it will not close. I am so disappointed with my new Liebherr and I will never buy another product from them.

The 24 Liebherr refrigerator that came with the apartment I purchased is a piece of junk! It was just about 5 years old when the original owner paid over $600 in repair costs over 2 repair visits... Just a few months later I needed to replace the sensor for another $500. Now it is only 2 months later and once again the refrigerator is not maintaining cold temperature. I refuse to put another nickel into this terrible appliance and will have to replace it. Liebherr service was not at all accommodating! All they were willing to do was give me the names of authorized service companies which charge $200 just to walk in the door.

Liebherr fridge freezer Model 1611 - I bought this freezer fridge combination in 2011. Now in 2014 the freezer door seal does not work properly anymore and ice is building up near the door seal. Having a seal fail just a year after the warranty expires, I consider as very poor quality for an appliance that was over $4000 in 2011. When I called customer service for a replacement part I was told that the part is on back order and no time of delivery could be given. So not only do Liebherr appliances break but they also have a subpar part service at least in the USA. Also the replacement requires gluing and is not for everyone. I cannot recommend buying one of those again and would rather go with a Bosch or GE freezer/fridge in the future.

Hello. I am Vishwa from Calicut. Liebherr Fridge new 260 liters refrigerator Steel finish is very good. Purchase it looking at German brand. Good quality. Service response is fast and also available on mobile.

Liebherr looks good but thats where it stops. We purchased a new one but after over 12 trips in 1 1/2 years for diagnosis, replacement, or providing loaners - the retailer finally gave us another new one! [They had already replaced three sensors [one twice], the main module, a thermistor, the door seal, even the door {The Consumer Product Safety Commission had already faulted them for the problem}]. Well the new one started giving us problems after 18 months.The alarm would go off in the middle of the night. Nothing else appeared wrong. We called the retailer - they responded a month later. The temperatures of both the refrigerator and freezer gyrated wildly. [The digital temperatures on the top did not correspond to a refrigerator thermometer that was accurate on other devices]. Liebherr said there was nothing they could do because our warranty was over. Dont expect customer service. The refrigerator is now gone.

We purchased the CS 20 7081 407-00 in November of 2010. Since that time, the ice maker has broken twice. The first time, the unit was under warranty and was replaced quickly. At the time the ice maker was replaced, the technician mentioned that the units were not well engineered and were a constant repair issue. Now we are out of warranty and face the repair bills for a piece of equipment that is poorly engineered and will surely break again. Dont buy this fridge with the ice maker, it will break and you will ultimately be stuck with the repair bills.

I happen to change my refrigerator this summer season and happen to visit Harsha electronics near my place. This new brand called Liebherr is what I got introduced to and its features made the perfect fit for my kitchen. The product has had no qualms and have been using it for half a year with smooth use. If youre looking for the space, this is your best bet. Truly value for money.

LIEBHERR 265 new brand fridge purchased in July month 2019 which has problem. Within a week lot of water coming out from fridge and complain made to customer care for fixing. Now again issue repeated and freeze is not working at all. No cooling happening & complete shutdown condition of fridge. Issue again reported to customer executive on high priority but no one visited or communicated yet. I request people to be careful while buying freeze based on advertisement. I am already suffering with buying this product.

I had purchased the Liebherr fridge on August -2020 and since yesterday I am facing cooling issue. I had called customer care and their mechanic visited but in vain and informed me that there is a gas leakage and it can only repaired by Monday. I am surprised and asked him that in Mumbai you are taking 5 days to just to fill the gas, What we should do in this case. I requested lot of times but I didnt got any response... SUCH A POOR SERVICE and Quality of Fridge is very bad.. I suggest not to take this fridge.

Hi guys, LIEBHERR Refrigerator is a good brand in our India because its a Germany brand and hes cooling and hes service. I used LG and Samsung fridge but not LIEBHERR Refrigerator is best compared to others brand.

Do not buy one of these refrigerators (Liebherr CS1350). My experience has been a nightmare. We cannot find anyone to work on these and we have been without our ice maker for 6 months. Sears even came out and said they could not work on this companys equipment. I am talking about Sears, the appliance store of all times. Why have one if you cannot get fixed???

I dont know where to begin! 7 weeks ago, after one year of no problems, the ice maker quit working. I noticed frost on the back interior wall of the refrigerator from day one. Also, the left fridge door quit closing by itself. Called & got a guy named ** who sounded stupid and evasive, but apparently could diagnose it from South Carolina, because after making me fax a copy of the receipt to prove we bought it (what!!!???) and I called back to check on fax & service, the female I spoke with told me hed ordered a part and it was being sent to our service person here. I assumed it must be a regular problem for him to be able to diagnose. It was a new ice tray. Service guy came up and installed it and told us ** said it had a crack. Nope. I could have told him that. Also ** was rude. He told me that my Machine didnt have doors that closed. The next person said door needed a new hinge cartridge. Yet another person said my ice problem was a little 1/2 inch magnet on the drawer. LOL! Service guy was not issued a work order to diagnose the freezer or fridge. So he didnt because his experience was he would not get paid by this company. In fact a LOT of phone calls only to be met with complete resistance. A tech person who had to flip through a repair pamphlet to tell us what buttons to push. HE kept telling me my ice maker was leaking. NO it wasnt!!! Can you see Hawaii from South Carolina?? Awful service people and I think they are paid to make the customer wait it out as long as possible, diagnosing tiny little problems and sending useless parts to placate us. Still no service person - no ice, no resolving the issue. Seven weeks and counting. I think if the hinge cartridge ever arrives, the service person here (who is excellent) will be allowed to diagnose it at that point, but no coming out to do just one thing. So now my food in fridge is starting to freeze and Im just counting the days until someone comes up here. I will NEVER buy a Liebherr product again and I urge anyone researching one to read all of the reviews. They are all the same lesson!

I bought a Liebherr refrigerator. It was a excellent quality and cooling through is very correctly managed. Brand said insulation and services was good responsibility. So I love the product and services.

I purchased 1 year back and technology very nice experience. Its noiseless and very much satisfied. Duo cooling Technology very cool feature. I am suggesting my friends and family members to buy this one to experience world class technology in refrigerator.

Bought the Liebherr Refrigerator past week and pretty much happy with the amount of space it provides to contain all our necessities. Also, vegetables kept in stays fresh even after few days of its storage. All in all the fridge is value for money spent. The refrigerator generates adequate amount of cooling and helps keep all food items fresh and edible at all times. I am very happy with my choice of refrigerator and that makes me feel its the best.

This was a very expensive unit that is designed to be integrated with your kitchen cabinets by placing panels on the doors and freezer compartments. The left door doesnt close properly and you must open both doors in order to close them together otherwise you cant close the left door. They refuse to help me out with the problem and they say I must contact the cabinet installer, when I know and they know that is not the problem. A terrible company to deal with. The amount paid for this refrigerator is more than 3 times what a normal refrigerator does where the doors close properly. I read that many people have the same issue and it is a recurring one, but the company refuses to address the problem. Would not recommend it to anyone. A big disappointment and frustration. Choose another brand if you want to avoid a big headache.

Very expensive refrigerator freezer. Has been nothing but a series of problems forever. Broken drawer. Broken ice maker. Broken handle. Liebherr service is flagrantly rude and unhelpful. Service techs are ignorant about the refrigerator. Liebherr is the worst purchase Ive ever made.

Ice maker has never worked. The drain in fridge is always clogged causing smelly back-up. Water runs down the back of fridge causing everything to be wet inside. All the labels even fell off our beer bottles from always being wet. Also, fridge not cold enough. The freezer stopped working while we were on vacay and when they finally came to fix it, now the fridge is broken too after they left. Thank goodness for my very cheap Frigidaire brand fridge in the garage. It works and saved our food from spoiling again. DO NOT EVER BUY A LIEBHERR refrigerator. You will be sorry.

You dont happen to buy a refrigerator everyday. So I happen to visit the Vijay sales outlet with my wife for searching a new one and happen to see this new name Liebherr. The sales guy convinced me that the CNPef 4516 is the latest entrant in the market, however after some research and history it so happens that they have only been manufacturing refrigerators. So we decided to get it home. Its certainly unlike your regular refrigerator where its premium reflects on it being installed. A quick billing and a easy installation is all it took to bestow its presence in my kitchen, the cooling has been magnificent since day 1 and in a city like Pune where the heat can get extreme this refrigerator doesnt let you down. The easy to store vegetable bins and the cooling are the very fact that it does its job well. The freezer is different than others and can go up to -32 with the super frost is amazing.

Hope that my review will prevent someone from making a bad mistake. We bought our apartment in NYC with the 30 built-in refrigerator/freezer. Nothing but problems from day one. A fortune of money to try and fix broken seals on the doors, faulty compressors, back panel freezing and lack of draining. Customer service is horrendous. They actually told me to take a toothpick and clean out the draining hole every so often, however, it didnt work. The company is completely aware of all the problems with their products and are totally refusing to deal with consumer complaints. These refrigerators are not cheap and I am shocked that they are getting away with it. Someone mentioned a lawsuit, I think would be a good idea.

I have bought several Liebherr refrigerators, including two model 1360s. Both have had sealed unit problems that have prevented the units from cooling. Each time, I have had to call service people recommended by the national Liebherr office in Arizona. Each time it has taken weeks to get service and several times the service people do not show up. When they do, they say that it is a sealed system issue and that they cannot fix it. Then, I get another service recommendation from the Arizona office-- someone supposedly qualified to service a sealed system. And, ultimately, usually after several additional weeks or even months, the next service company comes out to see the unit and also notes that it is a sealed system problem, that Liebherr will not authorize them to service and that the unit must be replaced. Then, with the unit still under warranty, Liebherr ultimately calls someone to replace the unit, but this again takes months. I have dealt with 5 different service companies on these refrigerators, all of whom have expressed frustration with the Liebherr process. When I had my latest issue with a Liebherr 1360, two of the companies I had dealt with previously, including the company that replaced the last 1360, said that they will not do Liebherr work anymore and refused to come out. These two companies were still on the list of contractors recommended by the Liebherr Arizona office. This is a bad refrigerator with obvious design problems and the Liebherr repair and warranty network is extremely slow and frustrating to deal with. It seems that the strategy is always to require someone additional to come out to look at the unit while not authorizing anyone to do a repair on some defective component of the sealed compressor system. Stay away from Liebherr.

Dear Customers, Vendors of Liebherr refrigerator and Liebherr organisation. I am a genuine customer and not a competitor. My name is Pracheta and my details will be found in Vijay Sales Panvel, as well as in Liebherr customer service. Please note buying Liebherr refrigerator has been my worst experience with an electrical appliance bought ever. This is the first time we bought a Liebherr product with a lot of expectations. Within a 6-7 months use, we have had issues with extreme cooling, water leakage from fridge - leading to health & sanitation issues of my family. My family has also suffered from food poisoning due to spoilt food and erratic cooling conditions of the fridge. There used to be continuous water leakage inside the fridge spoiling all raw vegetables, masalas and also cooked food. There were times, when there was no cooling and sometimes extreme cooling. After logging a complaint for the first time with customer care on 23rd July **, a technician came within 2 days and mentioned that the issue needs to be checked and updated to head office for resolution. A second round of at least 10 follow ups thought 3 weeks, Arun ** obliged and assured that fridge will be replaced. This promise also seemed empty as it took more than a week and a series of follow ups to replace the fridge. Now finally after the packed fridge has arrived, my family has to go through another series of waiting for installation. Finally today I have a packed fridge + old fridge gone - with practically no fridge to use and another long wait for a technician to install. Engineers do not work after 6pm, but Liebherr is ok to have a customer have the worst experience since a month. My details of the fridge purchase with my details are available for the company to validate.

In summer 2008 we bought for €1500 what we thought was a state of the art built in refrigerator, the Liebherr IKB 3650. Only 3 years later - in 2011 - the door started not closing properly and cooling was poor. The local service replaced (after 3 visits) the heavy duty door hinges for €200 (past warranty period). The year after - 2012 - cooling was poor again. They came again and changed a sensor, plus check the fan, for another €70-80. It started working again somehow better. In 2013 cooling was poor again (10-12 Celsius) and they came over and over, changing more sensors, for which they did not charge spare parts, only visit labour time €40.Finally in June 2014 cooling was poor again. The local service came another 2-3 times, charging another €77 for changing a sensor and check. Nothing happened. They came back and placed a monitoring device for 3-4 days. After this they said they have to replace the motherboard (€160), which they did, yet nothing improved. Then they said they must take it to their premises and fix it and this is what we did. After 23 days (!!!) they told me its ready and I have to pay another €193 for the new compressor motor, while the appliance is totally new!!!They brought it home, it worked for 10 days and then dropped dead. They told me it is not repairable, they can only return to me the value of the latest spare parts, buy it back by offering me a discount of €600 on the price of the new model and bring me the new IKB 3550-20. Pls note that due to the built-in construction in my kitchen, I have very limited choices for a fridge. I accepted, paying the difference of €500 and today they brought it. Reading the reviews on your site, I wonder if I made a BIG MISTAKE and if I should better find and buy another brand????

This refrigerator has worked with no issues for as long as we have owned it approximately four years. My only complaint is the size which provides limited storage but this is not the fault of the unit but rather the result of living in a Condo which has restricted room.

Im having the same problems and Im based in Athens. Inox Liebherr fridge now useless. Can you send me any contact details (email) you may have, preferably from the people in Germany?

I will never buy this product. PLEASE Stay away from this company. I spent $5,000 on this unit and the company tried to correct it and it kept breaking. The refrigerator looks very nice but very poor quality.

This is the first time we have ever written a review about a product as we are normally tolerant. Our experience with the Liebherr refrigerator has, however, been so appalling that we felt we had to write about it to warn others off. The problems we have had relate to endless issues with the ice maker, the doors not closing properly, the doors not staying open properly, the handle coming loose very early on and, more recently, the endless quantities of ice that are forming on the back wall of the fridge itself (see enclosed photo). Three months ago we were told that a seal would solve this problem and that it would take 4 to 8 weeks to deliver but we are still waiting. What is nice about the fridge is its look but to quote a well known cliche, Dont judge a book by its cover. Finally, the issues we had began just five months after buying the fridge.

I bought a stand-alone Liebherr 4 drawer freezer and a Liebherr fridge in 2003/4 (12-13 years) and these have worked perfectly ever since despite never having had a service. I have had a fire in my apartment and the insurance company has written off the fridge and freezer as it would cost more to clean and test them than to buy a replacement. The kitchen was also written off in the fire so I am looking for built-in fridge and freezer for the kitchen (the stand alone units were in a utility room next to my roof terrace; useful for keeping beer cool). Because of my good experience with Liebherr I was thinking of buying this brand.As part of my search I came across the Consumeraffairs.com site with all of the negative reviews and it is certainly giving me some pause for thought. The most common fault appears to be the ice-maker which, as one respondent mentions, we in Europe seldom use. The second most common problem appears to be the doors not shutting properly, especially on the units with two doors, again something less used in Europe. I am a little more worried about the problems with ice forming at the back of the fridge, the number of components that just break, the unreliability of the temperature control and the poor response from Liebherr. Has the quality of Liebherr dropped in recent years. Have the products become more complex and therefore less reliable or is there a specific problem with US based products – I found one review from the Netherlands where I live among all of the US based complaints.

If you think you purchased quality because it is German made think it again. After 5 month back and forth with their service department and dealing with different local service representatives they sent my refrigerator still is not cooling and no one seems to care. We are using our backup refrigerator in the garage.

Anyone who has read reviews of Liebherr refrigerators is aware that many are highly critical; most have ratings of 1-2 stars. There are also a lot of complaints about service assistance. That being said, our experience is different. We purchased two 28 refrigerator/freezer units when remodeling our kitchen in 2011. One unit has worked well until just recently. The other unit had multiple problems and after a number of attempts to repair it by several repair companies it was replaced, without charge, in January 2016. The second unit was fine until July of 2018 when the refrigerator temperature started to rise overnight, only to recover after the door was opened in the morning. After three service calls on this unit it too was determined to be unrepairable and it has just been replaced, at no cost to us, by Liebherr. Almost all of the interaction with Liebherr about the problems with our units was via email, and the customer service reps could not have been more helpful. As is obvious, we have had a lot of problems with these fridges. But the unit replaced nearly three years ago has been faultless. And the new units clearly show Liebherr’s efforts to make a better fridge. Newer door hinges, that self-close, are a real improvement. The new model has a metal indoor back panel to prevent the frequent complaints about the back icing up when food comes in contact with it. We went with Liebherr because of its clean, uncomplicated look and simple interior, and we continue to appreciate that. So I give 5 stars for customer satisfaction when problems arose. And 2-3 stars for equipment reliability, but hopefully their efforts toward continued product improvement will bring that rating higher. I’ll update after we have had the second unit for a while.

We have had our Liebherr refrigerator repeated every other month. Specifically, the ice machine. We could have purchased a brand new refrigerator for the same amount we have spent repairing it at this point. Bottom line..This product sucks! Buyer beware!!

Four years ago, I bought a Liebherr wine cooler and refrigerator. The wine cooler died as soon as the warrant expired. Liebherr referred me to an appliance repair that is authorized to repair Liebherr products. The guy who showed up had no clue. He was on the phone talking to somebody in the office, getting instructions. Finally he gave up and told me that they will be in touch. After waiting for two days, since my wine was about to go bad, I was forced to buy another Liebherr wine cooler because it was a built in unit and I had no choice.During the recent hurricane, Sandy, the power went out in my apartment. I turned the fridge off. When the power came back on, the fridge did not. The light was on but the compressor was not. I called Liebherr despite the fact that the compressor did not go on ( the compressor warranty is 5 years, so it is under warranty)! They said that since it is no longer under warranty, I should contact their authorized service centers. They gave me 3 options. The one that fixed my wine cooler was not one of them.I called the first one but they were not authorized to work on compressors. The second one came a day later and his diagnosis was that it might be the compressor but maybe not, maybe it is the inverter. It took 5 days to order the inverter which will arrive in 3 days. I will be without a fridge for 3 weeks by then. If it is not the inverter, the service guy has to get authorization from Liebherr to order the compressor. I called Liebherr to find out how long will it take to get an authorization and get a compressor. The guy yelled at me and told me that I am asking a stupid question and he cannot estimate how long it will take. I left a VM for his supervisor, Josh, but he has not called back.Do I rent a fridge? Buy a fridge? Whatever I do, how do I tell people not to buy a Liebherr product unless you enjoy replacing them every 2-4 years?

Storing vegetables and fruits is what one needs and in a city you need to store. I chose Liebherr as its flexible that has abundant space options without having to compromise. The features are apt to store the seafood and the fresh veggies for a long time. The freezer stocks up the cold cuts with ease for a long period of time. I have been happy since a while as its worked well if space is whats required.

New ref CS-1200 delivered 6/14, refrigerator stopped working 8/14, service company fixed 2 months later (part was back ordered), broke down again 2 weeks later, took 2 more weeks and still does not work. Customer service at Liebherr is terrible. They screwed up my address which delayed service, their parts always seem to be on back order, they dont follow up. I have been waiting for a supervisor to contact me for a month. Now when I call customer service, they hang up and was told not to call again. Ref is under warranty and has not worked. The servicing company no longer wants to deal with Liebherr because their customer service is so bad. I really liked the ref when I ordered it but since it doesnt work and their customer service is so bad and the servicing company doesnt want to service Liebherr anymore I would think twice before purchasing.

I have purchased Liebherr refrigerator in month of August 2021 and from 23rd October 2021. Fridge is not giving cooling.. And we have launched a complaint on 23rd October 2021 as it was Saturday so we were not able to contact so we again called on Monday (I.E 25/10/2021) for complaint customer care people. They accept our complaint and told that they will resolve our complaint within 48 hrs. But still on 29/10/2021 they havent resolved our complaint nor technician has contacted us... After so many call and reminder to customer care everyday their answer is that they keep call on hold and talk with their fake service team and they pass on message that our technician will come in 1st half. This answer I am receiving from last 4 days and we take again followup that your technician has not yet came so the answer is that he is in your area only he will come but from last 4 days he is in our area but cant come.... And today answer after follow up is same that they will come in 1st half and plus they are not providing technician number also.... Worst worst worst service at all...

My wife and I bought a 24 wide x 79 tall Liebherr fridge in 2009 as we were told it was the best in that size. It was like $2800, the price of a used car I thought then. We live on a houseboat in Seattle. From the beginning we had problems - broken handles, shelves that needed mending with plexiglass and epoxy. But worst of all, we had to defrost the freezer at near weekly intervals. And the drain in the fridge compartment would freeze up or smell so horribly that we injected bleach with a syringe to keep the smell down. We are dumping this fridge (and describing its shortcomings to anyone who is foolish enough to get it) for a Bosch, which we are assured will be less challenging. Remains to be seen. I have never had a fridge this disappointing. All the others ran for years, decades even, and failed at the end of their lives - as expected. But they did not fail on a weekly basis. Best of luck to anyone who still has a Liebherr. Never again for us.

Excellent Guidance from selection of model to installation. On time delivery with minimum followup. Very friendly executives. Product Interior quality very high compared to other refrigerators. Very much happy to choose the right quality product.

The quality is very good... The freezer has a nice space.. You can freeze more things at a time... I have purchased it in last year Oct 2019. Compact and sturdy build quality, Good cooling effect, low noise, wide range in-built stabilizer. No need to put any stand below the fridge. Leg size is sufficient to clean the floor below, Compressor seems to be of good quality. Low cost compared to similar other brands.

In July of 2014, the ice maker on my Liebherr stopped working. Annoying, but not unexpected. I just let it go. Then, not two months later, the freezer stopped working. Had a Liebherr referred repairman out to determine the temperature sensor was no longer working. As of now (November!), still no parts, no sign of parts, and now the refrigerator is not working. Liebherr has been HORRIBLE in trying to resolve this issue. Im selling the house and am ending up having to purchase a brand new unit. Liebherr, never again!

We purchased a house in NYC that had this built in refrigerator/freezer. It looks beautiful as a built in, but thats about the end of it. It wasnt that old (2 years old), but the previous owners had given up on it working. We had the Ice Maker repaired for a few hundred dollars...only to have it go bad again 6 months later... The repair company actually asked us not to try and repair it because they said the brand is so incredibly bad. We had it repaired again and again. Why? Because it will cost $7k to replace it (similar to the original price). For that much money, an appliance better live for about 20 years. The problem with the ice maker was 2 things... the ice maker was broken, but it only works when its below zero. The temperature control is so bad in the freezer that my Ice Cream melts and is always soft even when the temp says 4 degrees. The reviews Ive seen from others on this brand are quite similar. Id never in 1000 years want a product from this company again.

I came to know about Liebherr refrigerator from a close friend. Liebherr refrigerator is one of the best refrigerator which I had come across. I have been using since 3months. Top quality and accurate cooling.

Liebherr refrigerator is good refrigerator brand using this refrigerator and one of my friend refer to buy this brand. Nice color and got more space to keep vegetables and fruits. Less power consumption.

I purchased this Liebherr 350 litre fridge. Initially there was some problem but when I complained they changed it for me and since then I have no issues. I had Samsung fridge which was OK but I wanted something very premium and with liebherr I got premium fridge and also some very cool features which are not in any refrigerator.

This is the most expensive fridge I have ever bought. In the six years we have owned it the following has occurred: Ice maker broke twice; Shelves on the door broke and we had to get a new door to fix the problem; Water drain clogged four times. We also didnt know one had to clear this out at regular intervals. And the most irritating thing is the back of the fridge has a layer of ice on it and anything that comes in contact with back of fridge get freeze burn and is ruined. The service person who comes out to fix the machine for me tells me in a patronising way that it is normal for the fridge to ice over. I have never heard of such a thing. I notice that Liebherr never responds to the complaints about their product. DONT EVER BUY A LIEBHERR FRIDGE. Terrible quality and awful customer service.

I have never had any problems with refrigerators that cost $300-$500. They just ran forever until they died at a ripe old age. But I wanted a counter depth fridge for a renovation and six years ago, Liebherr was cheaper than US brands like subzero. SO I paid $3000 for this hunk of junk, which started malfunctioning the first year. The sensor had to be replaced three times--and the repair people put it in upside down once. After the first year, I had to pay at least $150 to get it diagnosed--not fixed, diagnosed.When you pay $3000 for a fridge, you expect it to work or be fixed for free. The fridge continued to malfunction periodically beeping and warming. Usually I could fix it. But recently it died. The lights just went out and the buttons didnt respond. The beeping wouldnt go off even when I tripped the fuse. It was driving me crazy. I finally put a heavy blanket over the fridge to mute the noise. I paid my super $100 to fix it. He unplugged and replugged it. Within two weeks it died again--the only thing working was the incessant beep. I had to wear earplugs. I called the Liebherr repair people and it cost $160 for them to come out and tell me that the computer was faulty and would cost $1000 to replace. This is truly the refrigerator that keeps on costing. But they did show me a neat trick to keep it alive. I think it was press the power and alarm button on the right and increase the freezer number to as high as it will go. This resets the lights and the readings--false though they said they may be. I dont care, as long as its cold. I would rather buy another fridge that works than pay another $1000 for this defective part. If you ask me, Liebherr is a terrible company and would advise anyone not to buy anything from them--especially a fridge.

The last time that happened, in January 2021, I was no longer able to resurrect the IceMaker. So I called a Technical Service, the next day a technician came, made a series of checks and determined that the fault was in the electronic board that did not give voltage to the mini-pump that supplied water to the ice bucket. As I am trained in industrial electronics, I disassembled that board, and made a magnifying glass inspection. The board appeared to be fine, with SMD components, and no components were burned. It was also varnished which made it resist moisture well. The technician sent me a budget amounting to € 250. This was not an exorbitant price to change a plate at home, but at a glance, that plate did not cost more than € 80 COST. It is already known that later prices increase with transport, working hours, travel, etc. (they charge between € 50 and € 60 per hour). What I already questioned was if the problem was with the plate. I then called another Official Service recommended by Liebherr. That technician started looking at the upper reservoir, as he said he doubted the plate was to blame. Looking a little over that reservoir (which includes the mini-pump), he determined that it needed to be replaced. He budgeted me € 425 for the repair, since to replace that tank the refrigerator had to be removed - it is paneled - between two technicians and therefore the labor became more expensive. As I am quite skilled, I disassembled the tank myself (which the technician did not do), removed the pump, disassembled it and saw that the little motor, which does not cost even 3 € in China, had the shaft stuck. I unhooked it and reassembled the pump. I mounted the tank, and the Ice Maker worked again. Seeing the reference of the mini-pump, searching the Internet, it appeared that it was made in China (of course) AND IT COSTS € 16. In other words, the Technical Service should know that replacing the € 16 pump does not require more than half an hour, it is not necessary to remove the refrigerator, and it would have cost me about € 150 instead of € 425. So it seems that the seminars of Training of these technicians leaves much to be desired.

Beginning in year 5 our expensive built in Liebherr started to have problem after problem. Many of the appliance service companies recommended by Liebherr wouldnt service the fridge, or came out once and refused to come back for the next problem. By phone, Liebherr was not at all helpful. After 6 weeks of frustration I found their FB page and posted my complaints. Their Social media team was very helpful, got a service supervisor to call with a recommendation... An appliance service company that said they didnt service fridges!! However they recommended an individual who did fix things. Go to Social media for help with Liebherr.

First fridge died at 2.5 years right after warranty expired, reason was pipes sandwiched in the fridge back burst and hence not repairable. Company offered me a new one for 400eur which I foolishly accepted (first one was 1300eur), same thing happened to my friend Nikos, burst pipes and fridge goes to be recycled, he too got the offer. Kept only the icemaker from the first one just in case. At 2.5 years the icemaker doser died, service tech gave a part price of 600eur, so I have no icemaker since. And today the Made in Germany fridge completely died and me running to friends to store my moms chemotherapy meds. Tons of local threads regarding this burst pipes problem, I now regard this company as pure evil, they manufacture defective products on purpose according to where local laws allow them to do so.

Oh what a new looking fridge freezer but I am afraid within a few months of purchasing this nice shiny appliance all our problems started. First the icemaker gave us too much ice only for a few weeks. Later it stopped dispensing ice all together. After a few more weeks all back to normal only for the problem to occur again and again and trying to get an engineer out to fix the ** thing. Well better chance of me finding and capturing the yeti after countless emails and we refusing to let the previous three different contractors out to look at our fridge again. Did Liebherr send out a different one? Www.agsrefrigeration.co.uk they came out and after inspecting the back off the fridge section found that there was a fault with insulation of the cabinet letting cold air and freezing up the tubing to the icemaker. In the end they submitted a report to the manufacturer who finally relented and gave us a new replacement. We are holding our breath and hoping we have no further problems with this one. However dont think I would go through all the expense of buying one of these fridge freezers again.

My husband and I won 2007 Obie award for Best Kitchen remodel in Georgia. The Liebherr fit my requirements inside and held the decorative panels on the outside. Almost immediately we had problems the other consumers had. Ice maker has broken down twice after 2 years of usage... $900 replacement. The so called cooler unit freezes up and once or more a year I get to defrost the ice in the back. It constantly drips inside the refrig. unit thus having to wet vacuum the bottom to get out the water. Liebherr refused to acknowledge all my problems. A technician was sent out and he couldnt adjust any temperature to make things any better. You can believe that my customers know never to buy this for their kitchen. It is sweating so much inside now that I believe it is on its last leg.

This is the most expensive fridge freezer we have ever purchased and it is rubbish. It doesnt seem to freeze food correctly and if I try to freeze an unfrozen item it can take 2 days to become solid. The warning buzzer is VERY ANNOYING, it is like a race against the clock to put shopping away. I just hate it, I wish I had never seen this make in Currys and stuck with the Whirlpool I had for years and just replaced the broken shelves.

Brought this brand refrigerator 6 months back and this refrigerator performance was excellent and other features like spice box is very much useful to keep spices and storage of milk products separate compartment.

Product is good with good cooling, door is hard to open. Once closing the door and try to open, one should hold the refrigerator and door handle to pull. I trying to open just with handle the refrigerator shakes by changing the position and food inside will shake and fall or spill.

Dont make the mistake of buying a Liebherr Refrigerator from Alpine Appliance in Vail, CO. Alpine service and understanding of these refrigerators is embarrassingly poor. First and foremost, in the context of Liebherr quality, I can safely and confidently say that Liebherr cannot be talked about in the same sentence as Sub-Zero. I now I understand why Liebherr is significantly less expensive, because it should be! I must respectfully ask how can you comment on the quality of Liebherr when you yourself and your service staff did not know that this model was not self-closing; additionally your service person told me that fridge always rocks until you fill it up, yet the other day he found out for the first time there was something he had not learned or done that would have prevented the fridge from rocking. What I found funny is that your service guys replaced a part to eliminate the rock, which obviously was both unnecessary and unexplainable.At a minimum, isnt your job to teach your service guys how to properly install a refrigerator you sell and so call service. Your email response albeit appreciated was condescending at best but very consistent with the quality of your service, so not surprising. Your one service guy was blown away when he called Liebherr tech support only to learn that this model is not self-closing! His exact words were there are $500 refrigerators that have this most basic feature. On a positive note, the refrigerator does keep food cold and fresh which a guess is a positive.

In my view, the product is Awesome product. Power consumption is very low. Worth buying. Worth money. Service is very good. I strongly recommend to all who are looking for buying a good refrigerator brand.

This is my second Liebherr refrigerator after the first one lost all the Freon due to the defective lining. They use aluminum linings which are corroded very fast. They replaced it after two years of trouble. The representative of the brand in Greece made a conciliation and they proposed to sell me a new one. I paid an extra amount of 500€ to receive a newer model which was worth around 800€. Within two years the problems begun! Now it runs for an hour it hardly cools and then the motor stops and doesnt kick in again. No more expensive worthless Liebherr refrigerators for me!!!

Well, in the beginning I hesitated to buy the product, whereas Liebherr representative have educated me and gave comparison about other refrigerators which Im impressed and the efficiency is still awesome.. I can refer to those who want to go for new luxury refrigerator..

I am fully satisfied with refrigerator. I am first customer to buy this model fridge in Hyderabad. I was little confused initially to go beyond LG and Samsung but by knowing features of Liebherr model like easy fresh technology, interior and exterior look, I impressed and finally made my decision to buy. I have been using this from last 8 months, I am happy and never had any issues. My suggestion to GO FOR IT. Thanks, Naga.

LIEBHERR 265 new brand fridge purchased in Jan month 2019 which has problem in freezer and full ice cubes on the walls and water bubbles on wall and fail in testing for second time. Moreover it is getting ice cubes on the fruits and vegetables. My experience is very bad. As of now from the company side they it replaced and will get new, however it is not confirmed that we get issues after one year, so please be careful while purchasing new brands. We spend 28000 rupees but not satisfy and total waste of time.

CS1311CS1360/07011/7084638 - 00. One shelf on the door broke off after 3 months. The butter compartment broke as well. Now the actual handle on the refrigerator door broke off completely and there were 4 plastic parts scattered on the floor! Were I a very strong woman I might have thought I opened the door too quickly or carelessly. I have always had little arm strength and am frequently called delicate! I am blamed repeatedly for every issue. Having owned 2 extra large SubZero refrigerators in my former home and had no problems with either one, I know it is not me that is making this happen.

I bought a Liebherr refrigerator - CNes 4003, Index 20/001 in April 2009 and after almost 4 years, I found out that I should throw it away since the insulation at the back was destroyed and it could not be fixed. Obviously, this was the last thing I would expect to hear since I had bought this appliance for 1200 euros at the time from a trustworthy & reliable brand in order to ensure peace of mind. Luckily, my high expectations were not turned down. The customer service in Germany has confronted my case with great professionalism and in a timely manner and I was offered to exchange my appliance with a new one with similar characteristics with my refrigerator and free of charge although the warranty had expired long ago. I promised them to acknowledge their response and professionalism since I believe that apart from complaints, we should also share positive experiences and give credit to the people who are able to listen customers voice & respond with efficiency to fair requests. Mr Andreas **, Technical Manager, Refrigerators & Freezers Division, thank you again for your professionalism.

I purchased 365 liter capacity LIEBHERR Refrigerator in 1st week of March 2022. Service was good. Product has solid good quality build. Cooling effect is very good. Its noiseless. Compared it with other good brands available in market at different dealer shops and come across it at Tata Croma & Vijayasales. After seeing it physically & comparing it with other brands decided to go for it. Though one month is too early to comment on performance, so far we are satisfied. Also my neighbours & friends saw it and they too found it better in most of the aspects as compare to the refrigerator they have.

I bought a Liebherr refrigerator. It was a excellent quality and cooling through is very correctly managed. Brand said insulation and services was good responsibility. So I love the product and services.

We bought a Liebherr double door refrigerator in Oct. 2018. Just after 2 and half years, there was an issue with cooling. It was found that there is gas leak from three places. We had to pay to refill the gas, much expensive than other brands. After paying for the repairs, we get only 3 months warranty. Overall, the experience was bad and stressful.