I was cleaning the microwave and a panel inside, which I thought was metal, where my finger went right through like it was a piece of paper. Now, I dont know if the microwave is safe to use. I could have gotten shock or worse.

I just wanted to say that the same thing happened to my Panasonic microwave. The door was very hard to close and then the clip inside that holds the door shut broke. Its just not fair. I thought Panasonic was one of the top brands. But now that I hear all these other people who were snubbed, I was sure they would stand behind their merchandise, not right to do to your loyal customers. And Im a customer who loved them, I was always telling my friends to get Panasonic, its the best. I have many things by Panasonic. I wont be saying that any more. Its too bad that they came down to those other businesses level. Sounds stupid, but I feel a little heart broken.

This is a great microwave. Its three years old. Turbo defrost inverter system. Its the NN-SN778 model. Has all the good presets like for popcorn setting, sensor reheat, sensor cook and many other great features. I bought it at Walmart. It was under two hundred dollars. A great value.

I've had this tv for a number of years and have never had a repair bill for it. The picture is clear and the sound is great too. The price was reasonable. What more could one ask for? I would buy this brand again.

First, I want to respond to posters regarding Wi-Fi. Any microwave will interfere with 2.4 GHz Wi-Fi if the location of the Wi-Fi router and the microwave and your computer are in bad locations. Try relocating your router or computer or Microwave so it wont interfere. This is common knowledge. But the real problem with the Panasonic microwaves is like Earle of Huntsville, AL said. After about 6 months to a year, the flimsy metal bracket starts flexing when the door is closed, causing the door latches to not latch correctly, resulting in the micro switches to not make up correctly. Youll notice this when you have to start slamming the door hard to make it work.Unfortunately we had misplaced the receipt; otherwise, we would have returned to store. So somewhat similar to Earle of Huntsville, AL... I made a little wooden brace for mine which cured the problem. But its a cheap design for a microwave door latch switch and its almost like they designed it for failure. Youd think that it would be non-productive to build junk that will just be returned. How could they possibly be making any money on this?

Panasonic Microwave Model #NN-H965WFX - Latch broke off... when closed door... apparently a common problem from these models from what I have read. Panasonic needs to address this problem and quit selling a product such as this. My previous microwave lasted over 10 years! The faulty one was purchased from Walmart. This seems to be a common problem with these type microwaves (From what I read).

First inverter top of the class microwave... ended up burning (flame) in the door. Called Panasonic (was 3.5 yrs old). They charged me 113$ to upgrade and have a NNST671S shipped. I only use my microwave 6 months a year. 5 yrs later... starts making noise. Yesterday heated leftover. When opening the door to get the food out the microwave continued working. Closed the door. Fast unplugged and felt outside of microwave. Extremely HOT!!! I am a lot confused... They say it is top of the class and that their products are reliable. Now... no microwave... no news from Panasonic. This is ridiculous.

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.

Out of all the brands Ive had such as Sanyo and Samsung, the Panasonic microwave I have has been the most durable long lasting one. It also heats up food really well in very little time whereas other brands take twice the time and heat.

I purchased a Panasonic microwave just 2 years ago. Model #SN671S, it worked well. Then in just 2 years the display disappeared. Really? I paid around $300.00. Its now at Costco for $99.00. Did Panasonic dump these at Costco? Very unhappy with only 2 years of light use. I wont buy Panasonic again.

I bought my Panasonic microwave about four years ago and had no problems until today when we were using it. The thing started smoking bad with a burnt smell. I opened it up and the inside started on fire. I would like Panasonic to replace it. There should be a class action lawsuit against Panasonic. This is dangerous and a fire hazard.

My microwave was returned to WM Canada but Panasonic graciously still sent me a new microwave! This microwave is above and beyond the model it replaces and about twice the price. You have my business in the future for TVs and more! Thank you, E.P., of Panasonic Canada!

This is probably one of the best microwave on the market. I have had this microwave about 10 years and Ive had absolutely no problems. They make a great product. Size, performance, convenience and price that was paid is probably one of the best around. I would recommend this product to anyone and I would buy another one. I know availability is still there.

I purchased the Panasonic Genus Microwave a few years ago. It had been a good microwave, no door problems, or anything like what Ive read about till about a week ago. I fell asleep on my couch and woke up to what sounded like a gun going off on my patio. The sound was extremely loud and it frightened me so badly that I called the local police department and complained. Of course the police only rode by my home and didnt even bother to check to see if anyone was there with a gun (Normal for where we live). I didnt get any sleep the rest of the night. Two nights later the same thing happened. I didnt know where the sound came from but it was a really loud sound like a gun going off. I began to try to eliminate what the sound was not and finally came to the conclusion that it must be the microwave, so I unplugged it. I didnt hear any gun going off that night so it must have been the microwave. So the next day the microwave was plugged back in and immediately I saw an arch of electricity blast within the microwave itself. Im lucky to be alive. I still have the microwave and may call an attorney. This is a dangerous device and if it is not made correctly and within strict guidelines, someones life could be in danger by shock or their home burning down. Dont buy a Panasonic Microwave... just dont.

My Panasonic microwave has fire inside because the surface coating has rubbed and warming off from the inside of the microwave. This is a defective item.

This is by far the best microwave Ive had. Its sensor reheat works great even with pizza. Very good product. Also, the quick minute button is quite handy. It is also quite powerful so I get to use the lower time settings for meals.

Turbo inverter spewed out thick smoke after a few seconds of baking my apple fruit concoction for breakfast. My husband turned it off. A quick internet search turned up videos of the same fire - with flames. (Youtube Panasonic inverter microwave fire). Customer relations seemed interested and sympathetic until the annoying Sylvia called, Its not a fire but a concentration of energy - I told her so was the atomic bomb. This concentration of energy filled my kitchen and dining room with smoke in a few seconds. Had I been putting on my laundry Id have been trapped in the basement. She insisted there could be no flames, Youtube shows otherwise. (if you CHOOSE to believe Youtube). Late call tag was sent to the wrong address (right!) Wrote to the CEO of NA in Newark, and the annoying Sylvia called with the same spiel. The have a dangerous product and are not interested.

I have used Panasonic microwaves for the past 30 years. They are reliable, affordable and offer many features I enjoy. Choices and auto cook features seem to be more intuitive to my way of thinking. Also, I enjoy the easy ways that Panasonic allows one to begin right away or change or add time in the middle of cooking. I particularly like convection cooking and combo cooking with microwave/convection. Very predictable results.

5 months after purchasing Panasonic 2.2 inverter microwave from Walmart, it has died. Nothing wrong with our power or receptacle. No lights on unit, nothing. Heated up a cup of water for 40 seconds and it quit. Avoid buying this kind of microwave!

Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It has a turntable. We use it a lot every day. It has been dependable and we would not want to be without it. We keep it clean and it still looks almost new.

Purchased one year ago, now the door will not close without slamming it. I dont know how long before it will not close at all? Tried calling Panasonic. They were no help. Cannot find any repair shops that will work on Panasonic or the cost to repair is as much or more than just buying a new microwave. I paid more money for this microwave thinking it would last longer. Very disappointed in Panasonic.

In Jan 2013, we purchased the NN-H965BF microwave from Best Buy to replace the previous Panasonic microwave that had lasted over 16 years. The longevity and similar controls operation was the logic behind our purchase. We try to stick with what works. HOWEVER -- the hard closing door was immediately obvious. We went back to the store and felt the door on a display unit and it was the same way so we just figured that was how it was designed and as long as it seemed to function OK just leave well enough alone. Fooled us -- Did not last 1-1/2 years before it really started acting up and having to slam the door to get it to run, then not at all -- Call to Best Buy and Panasonic only got the unconcerned response -- its out of warranty and you must take it to an Authorized service center. If they are not paying for the repairs then I get to take it to whomever I want -- Tear down revealed upper door hook cracked (but still looked OK) with interlock switch pressure causing the hook to move up away from the switch lever and failing to activate the switch - second issue was the massive pressure required to close the door was bending the switch mounting bracket letting the assembly get out of alignment -- Panasonic engineering dept should get fired over this one seeing as it appears to be a systemic problem with their newer units. Parts were less than $20 but as this was an obvious conspiracy to increase profit margins instead of Quality, this will be my last Panasonic.

I had my first Panasonic combination microwave for over 12 years and only replaced it as concerned about its age. Turned new virtually identical microwave on full power to cook McCans frozen potato for 4 minutes as a 1000 watt unit. After 3 minutes the door was in flames. Fortunately I was in the room to put the fire out reducing the damage. As an OCD cleaner I was annoyed when John Lewis staff called me to collect the repaired Item that the reason this had happened was because there must have been food debris on the door that a leaflet informing me how to clean it in future was supplied.I called Panasonic as the unit was in new condition as far as clean was concerned getting nowhere as my only concern is to ensure the machine is now safe for use. I called Panasonic. The agent that answered first of all did not understand what 1000 watt meant and informed me that You have to completely defrost all products before putting them into the microwave. I asked as I had followed the potatoes instructions, How mad was this? She didnt even understand the meaning of buying frozen food and using a microwave to cook them, refused to let me speak to someone else and left me totally confused.

Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microwave for a short time. We started noticing uneven cooking. Then today we started smelling a burning odor. The microwave was burning through a bacon plate (very thick material) made for microwaves and char-burned the bacon that almost burst into flames. This happened in less than a minute. DO NOT PURCHASE THIS MICROWAVE.

I am not normally able to use electronic equipment. Our Panasonic microwave is, for me very easy, whether I am warming coffee, cooking/ heating a meal, popping corn. I can thaw, reheat, cook & never burn the product. The directions are simple, easy to follow & as long as I cover what I am cooking, the cleanup is a breeze. The turntable guarantees even cooking. I recommend Panasonic Microwaves to anyone to everyone one. I am only 81 & I need easy!

I bought this microwave December of 2014. All of the sudden there is no power at all. Ive contacted customer support. There is only a 1 year warranty. I contacted the repair shop that the customer support recommended. It will be $150 to have it repaired. I think this is absolutely ridiculous. The microwave I had before was a hand me down and lasted me 7-8 years! This product should be recalled. It is absolutely absurd that this $160 microwave lasted less then 2 years! What a horrible product! Panasonic Inverter microwave model number NN-SN778S.

Used to be microwaves lasted over 10 years, as others have mentioned. We bought a Panasonic NN-H624BF in January 2007. It stopped working in November 2009, with interior sparking preceding. I purchased a Panasonic NN-SN667B in November 2009 - it stopped working in April 2012 (subsequently I bought a fuse, which repaired it, and I have it for back-up.). In the meantime, we purchased another, larger Panasonic microwave in April 2012 (I dont have the model number anymore, as we put it in the dump) - the door became a huge problem by early 2015. I found online repair methods and fixed it, which lasted about a month before it again became necessary to slam it repeatedly in order to get it to close. Finally it would not close at all, so I gave up on it, but I could not find another microwave brand with the inverter technology, so I tried again with a Panasonic NN-SN686S purchased in 10/16. I thought if I went with a smaller one, it would not have the same door problem. And I thought, with all the complaints about the door mechanisms, the new ones would have the problem tackled. Not so - its just a different problem, as this door will shut but now after only 6 months, the mechanism to open the microwave has become very hard to push, and it is only a matter of time before it becomes inoperable. I will resurrect the 2009 model with the repaired fuse when it becomes necessary. When that goes, I will have to do without the inverter technology, as I give up on Panasonic forever.

When my 10 year old microwave broke down in the middle of the pandemic, I bought my first of 3 Panasonic microwaves. I picked a large model with over 1000 watts. The first microwave lasted less than a week. I heated up a microwaveable heating pad and read later that you couldnt do that. I assumed that I had broken it, so I went out to buy the same well-rated microwave a second time. It broke down 4 weeks later. It had been making a lot of noise and the turn table didnt always turn.I assumed a defective product and took it back to the store and got a new one. This one appeared to work well for the first few weeks. The turntable worked, but made a lot of noise. Last Friday it stopped heating up food, although the timer worked. This was the third Panasonic microwave to break down in less than 6 months. We regularly use the microwave to heat up cooked meals or to defrost frozen meat, but we are a family of 3 and are not industrial users. Do not buy this microwave, it is not worth the money or the hassles. I will be buying a new microwave, but will never buy another Panasonic.

In late April of 2016, I was starting to experience problems with my eight year old microwave. My previous three microwaves lasted for thirty five years (none of them a Panasonic). In doing my due diligence, I found that the inverter technology was the way to go, and that Panasonic manufactured a state of the art product. I purchased the Panasonic inverter model # nn-sn933b for slightly less than $200.00. For the first three or so months, the product worked as described, but soon after, the food was not heating evenly on the high (fixed) power setting. Instant oatmeal was pouring over the sides of the bowl. I compensated for the heating problem by using lower power settings, and cooking/Warming food for longer periods of time. In using the popcorn setting for full size bags of popcorn, I needed to turn off the microwave with fifteen seconds left on the timer, otherwise the bag, and its contents would burn. One time, the bag actually caught fire. Yesterday (7/11/17), I opened the microwave door to take out my lunch, and upon closing the door, the microwave lost all power. When I called the phone number on the owners manual, I listened to a recording which stated that if my product was out of warranty, I would have to pay $9.95 to speak to a representative about my problem. These people put out a garbage product, and then have the audacity to charge a fee to discuss their problematic trash. Anyone buying a Panasonic product after reading my comments, along with those of other consumers who were taken by this company, will indeed deserve exactly what they get.

I purchased a Panasonic microwave NN-SD698S fifteen months ago. It stopped working with an H98 error. I E-mailed Panasonic. They replied to contact the authorized service. The service person said it would be a $225 job. I called panasonic. They said sorry, you are out of warranty. I asked for a supervisor. They put me on a lengthy hold three times, then said all supervisors were busy, they would call back within 48 hours. I insisted on waiting. A supervisor suddenly came in two minutes. The suggestion was to buy a new one. This is legal stickup! How could the authorities allow companies to violate consumers like this, especially when so many have had similar issues with Panasonic microwaves, is beyond me. This affects our society, because the ripple affect is that a ripped off person rips off another person to compensate, and this transcends into a degraded society.

We have enjoyed the operation of our microwave, but slamming the door latch to get it to run is just UNACCEPTABLE. We have to slam it so hard, the unit moves back on the shelf every time. Guests are totally befuddled by it and this gives Panasonic a very bad name every time we have to explain what a poor job the engineers did. LOST SALES for Panasonic... which would make it worth their while to fix this for current customers or give us a huge discount on another item. Despite the warranty running out, I truly believe that this should be a recall by Panasonic.

Have had this microwave for more than 10 years now. Never a problem, works like new. Only thing is its size. The older ones were much larger than the newer ones but its the reliability that counts. If need be, we will definitely buy another Panasonic.

Panasonic TX43 GS352B. Bought in UK with 6 years warranty. Very good picture and sound on 43 inch led tv. We have had recent Windows 10 update which affected broadband router but once sorted out the smart tv works very well. Not fault of Panasonic which some owners seem to be confused with. The tv is ok, it is the configuration with existing router which causes any problems. At £279 it is an extremely good buy. The travel programs are exceptional with the wide panoramic screen. The colours are sharp and natural and the Dolby sound suits are needs. This is my 3rd Panasonic tv over past 18 years and they get better as technology improves each time.

The stainless steel finish looks good, has great power (1200 watts), and the Panasonic name is one of the most reliable for microwaves. Has enough features to make a good job of everything without being overly complicated.

I have had my Panasonic microwave since 1982 and it runs like new and I have never had it worked on!!! I feel that is a pretty amazing appliance! Purchase a Panasonic brand, they last a long time! This microwave has been working for 35 years and still going strong! Hahaha!

I live at 960m in NSW, so it's cold in winter but it also gets hot in summer. This unit is excellent for cooling the whole house (mine is not large) at night in summer; it's perfect for in between seasons and with it's timer, great for setting warming and cooling times ahead of when you need them. Like all heating, in the dead of winter when temps get 0˚, it's functions best with a reverse cycle ceiling fan to distribute the heat. The unit is relatively quiet but it is necessary to increase the TV volume when the fan is on more than low. The unit is compact and was installed easily. The last unit I owned was different brand and worked okay but wasn't worth fixing. Technology has improved these products over the years. Would be expensive to run in cold climates if you are home a lot.

We had moved two months ago and purchased a new Panasonic microwave. It worked fine and we liked it. But one morning it just didnt work anymore after 2 months. We called the company and without the receipt they wouldnt even talk to us. Very unhappy with quality of merchandise! Would never buy Panasonic anything again. Keeping all receipts from purchases from now on.

The latch mechanism gets loose so often that it no longer works, period. I tightened the screws as the YouTube video shows and made sure not to strip the plastic where the metal screw goes. My daughter spent $159 at Walmart for it as a Christmas gift which I greatly appreciated. But I feel this is a substandard microwave. The part that receives the screw should be metal. Im replacing it but not with a Panasonic product. Dont throw your money away on anything with plastic latches. You wont find anything worthwhile at Walmart as far as microwaves go.

Ive had it for 3 years now and it still is working just like it was brand new. I have and will continue to recommend this brand microwave to family and friends. Heats and defrosts foods quickly, I am a very satisfied customer with my microwave. I dont expect it to go out any time soon. For the investment I think the durability and functions are well worth it.

Have had microwave fan combo for 11 years. Used every day. No problems or concerns. Programs logical and useful. Control easy to read. Excellent finish. Easy to clean. Moving soon. Will buy another Panasonic for sure.

Very small. This model fits in a space in the wall. It tips and falls out when you open the door. There are no numbers on the pad, like every other microwave we have ever seen, so you cant easily set a power setting or run time. Minimal.

We have a Panasonic model NN-SN667B that recently started shutting down the WiFi and televisions in our home. This didnt happen originally with the microwave. I called Panasonic customer service and claims departments and they told me this was normal. I sent the microwave back to them for evaluation and they found no problem with the microwave and said theyre returning it to me. I will not be using this microwave in my home and risk exposing my family to microwaves going throughout the house.

We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 20 months) years ago. The microwave stopped working completely. Initially it just started as light are on at times and are off at times, then after 6 months, another new problem began; it still keeps on working while it is open. We have to put things on revolving plates. After 2 weeks it completely stopped working. We dont have any warranty, so I guess I will not buy Panasonic again. We had a Danby microwave once and used it for more than 5 years without any issues, replaced it with a stainless steel one. If anyone have any connection problems in the warranty period please do get it fixed before it dies on you.

I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has started to rust. Now, it turns out it might be toxic. They offered me a small cash settlement. They are nasty, and I want to make sure that no one buys the microwave, because I have emails that tell me it is probably toxic. The rust is falling on our food. I cannot believe they are so stupid as to put that is toxic in an email. But they did and were nasty and told me it was my fault. Before you think Panasonic for anything, remember the products are bad and the service is worse.

SN661S - If anybodys thinking about buying a Panasonic microwave or any product from them BEWARE. Our microwave needed one repair under warranty and then needed the same repair 6 months later when it was out of warranty. The repair place wouldnt fix it and Panasonic wont replace. After 4 hrs on the phone over a 1 month period and getting a form from the repair company saying they wont fix the same repair twice, I finally gave up after an hour on the phone today. Ill never buy another Panasonic product as long as I live.

Panasonic microwave NN-SN797S - We bought it at Costco after having returned the first one of its kind because the door was so incredibly hard to close. This one was slightly better but still very hard closing. The door interlock is on such flimsy metal that it bends when closing the door. The top latch in the door eventually snapped and the microwave stopped working. Its obviously a manufacturing defect, and from what Ive read here it is a common one for panasonic. We will NEVER buy another panasonic anything.

I bought a Panasonic Microwave model NN-DS596B model from John Lewis in August 2017 with a two-year warranty. Expensive £305! I have discovered that it does not cook the food evenly. Rang John Lewis and was asked to contact Panasonic who gave me a case ID number. Their only nominated service centre DK AVS took two weeks to collect it and told me it takes about 4 days. Since then I have contacted DK AVS 6 times (each call takes around 35 to 45 minutes for a response) with promise to come back each time by the end of the day but never came back to me. Out of exasperation, I contacted Panasonic customer services and spoke to 4 staff again with the same response will get back to me by end of day after contacting DK AVS. By this time and eight weeks without the microwave, I raised a complaint to Panasonic on their web page and as per experiences of other people contact was not received after 2 days. At this stage, I sent them John Lewis receipt for a refund. Finally, received response from a manager at Panasonic but have told them that I have waited long enough and have bought a new microwave (not Panasonic). A response by email at last from the manager at Panasonic that DK AVS have found nothing wrong with the microwave and nothing more could be done. Interestingly, as the microwave is still with DK AVS. It is now 3 months since my first contact with John Lewis, I called and spoke to customer services who have reinvestigated and escalated the case, I quote” I want to let you know that I have escalated the case with your situation to our Head Office so the Service Centre will send the unit back to you as soon as possible.” This beggar’s belief that I have been without a microwave for 3 months and now they have found nothing wrong (i.e. uneven cooking) and will return the microwave as soon as possible! Maybe in 12 month’s time! I think small court is justified with this to get a refund and post this on review sites. DON’T BUY PANASONIC AND DON’T USE DK AVS FOR ANY SERVICING. I HAVE BOUGHT A MIELE AND EXTREMELY HAPPY WITH IT!

I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.

The microwave will not power on and it is still in the warranty period.

My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when it is running it cuts off my wifi connection from the other room through the house past the kitchen. Is my microwave leaking waves? Cant see it or feel it.. but my smartphone knows... Ideas? Time for a new one or just wrap it up in aluminum foil??

Microwave that stopped working after six months - The door hinge on the Panasonic microwave is broken. It will not open or close properly. Sometimes, the unit will turn on with nothing in it and other times, it will just leave the light on in the system. It doesnt work properly. They suggest I drive it to a service center and they might fix it for free.

Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 days before not powering up. Check of reviews showed that this is a huge problem with these units. Will return and buy something else.

In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to warm up a bag of popcorn this morning and the inside caught fire... The bag of popcorn was fine and unpopped but now the right side of my microwave is burnt up. Still under 1 year warranty. Called to file claim and was told they will get back to me within 24 hours...

I have the larger microwave at home; the smaller version at the office. I thought the larger was rather spendy, but if you broke down the cost compared to the number of years Ive had it, its money well spent. We had the fuse burn out once. Easy to repair ourselves and relatively inexpensive.

I received this microwave as a gift from my son. I changed my whole way of looking at microwaves. I love it because it works the way it should and its simple to operate. Also, it does all you want it to and more and its large capacity and a way to thaw or cook without heating zones. Love the turntable, love the turbo thawing and heating. Just love it because it is new. Its a fat cat, this is where its a machine.

Wish I had googled Panasonic microwave door before buying. Without fail the door latch will break just after the 1 yr warranty expires and Panasonic customer service and tech support are of no assistance. Their microwaves are built of cheap materials. (Hence the 1 yr warranty!) If you want a microwave that will last longer than one year do not buy Panasonic.

We have a Panasonic 1200 watt 2.2 cubic foot microwave. It has a popcorn setting that actually works, I don't know anyone that likes the smell of burnt popcorn. Inverter turbo defrost which is the reason we bought this microwave again. (I rather one died from pouring water on it by accident). It's is a great feature if you have lots of meats that you defrost from your freezer before preparation this makes almost any meal, an easy to make, don't have to defrost overnight, or worry about the microwave scorching it meal.

Stainless steal Panasonic Inverter Model NN-SN778 - Bought this about a year ago for around $200. Now the door latch has quit working properly, therefore causing the light to stay on and the function not to work at all. I called the Panasonic about this issue @1-800-211-7262. They said they could direct me to a repair dealer where I would have to pay to fix it. Or I could just buy a new one. I said this is posted all over the internet. This is a manufacturing defect. They said this is the first they have heard of it. Yeah right! Way to stand by your product and brand name. I will be purchasing a new microwave and I guarantee you it wont be Panasonic. In fact I will never buy ANYTHING made by Panasonic again.

We looked at all the TV's in the store and this one had the best picture quality of them all. We wanted a simple TV and this fit the bill. The sound quality is good and we couldn't beat the price. We will buy another one when this one needs to be replaced.

My Panasonic microwave is a good looking appliance and works effectively, although it uses a lot of power and I live off solar. The only real complaint I have is the keypad is not as touch sensitive or as easy to use as I would like. You really have to push hard and dead center to select your functions.

Updated on 06/22/2020: The Invertor Technology works well until it doesn’t. The problem is that the magnetron and the inverter are notoriously prone to early failure, more so in Panasonics, as internet and shopping site reviews everywhere illustrate. H98 error code less than 2 years old. Two weeks attempt to speak or contact anyone from Panasonic. 800 number menus with automated responses or 20-minute wait times. CHAT. wasn’t working. Called nearest authorized repair center 130 miles. “Can’t help you”. Was told to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center who will contact you. Tried CHAT again. Offshore “Steve” read from scripts, wasn’t very articulate and simply offered platitudes and apologies. Kept going around in circles. Asked for contact with someone in the States. His response: “Is there anything else I can help you with.” Wrote back, “Yes, you can answer the questions I just posed.” I ended telling “Steve,” It’s been the most fruitless conversation I can ever recall having. Shipping round-trip 260 miles is expensive for 41 lbs. I have a perfectly competent and reliable appliance repair center in my city. Panasonic wouldn’t entertain the idea of sending a magnetron so I could have it done locally. But it’s unconscionable that Panasonic execs refuse, even for the sake of good will, to accommodate customers with products that are designed for failure right after the service warranty expires. And Panasonic offers a 5-year magnetron warranty but it is impossible to use. Not only is shipping to a distant repair center expensive but the procedure is convoluted, contacts are unintelligent, and logistics are unreasonably burdensome. And Panasonic knows this. They can warranty the magnetron for 50 years. It wouldn’t matter to them. I purchased a Panasonic radio that I’ve had for over 55 years and it works perfectly.Panasonic was known as the most reliable name in electronic products. It’s shameful that the CEO’s of Panasonic’s appliance division have allowed quality and service to devolve into mediocrity. Any microwave should last longer than two years. We will all be better off with the longevity of a traditional transformer or coil and a magnetron at full power than an inverter magnetron, and with any other maker than Panasonic. Shame on Panasonic CEOs for allowing what once was the reigning electronic company, known so well as epitomizing quality and customer service, to descend to this, such a lowly level.Original Review: Panasonic Microwave NNSE785S with H98 error, less than 2 years old and Customer Service unwilling to do anything. Called nearest authorized repair center 130 miles. Was told have to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center. They wouldnt even entertain the idea of sending the magnetron so I can have it done locally. Magnetron and inverter technology is prone to failure as internet reviews will show. But its unconscionable that Panasonic execs, for the sake of goodwill, refuse to accommodate customers with products that are designed to fail right after service warranty expires. And they offer 5 yr magnetron warranty but it is impossible to use. Not only is shipping too expensive, but the procedure is convoluted and contacts are unintelligent. Offshore staff read from a script and offer platitudes. Will be better off with the longevity of a traditional magnetic coil than an inverter, and any other maker than Panasonic. Shame on Panasonic CEO for allowing what was once the reigning quality and customer service electronic company to descend to this lowly level.

My Panasonic 1000W Genius Premiere microwave came with my house when I bought it, but that was ten years ago and the microwave is still working fine. I havent noticed any decrease in output power in the last decade. Id recommend it.

This microwave has a great price for an 1100 wattage oven! This microwave is easy to clean, compact size, very roomy, heats wonderfully! Love the quick start buttons on the touchpad. Easy to read instructions. I always buy Panasonic because of the longevity of their products!

Gave trouble from the very start. Door was hard to close. Gradually got harder, had to almost slam it for microwave to work. Put up with it until after 5 yearsthe door latch finally broke. Was warrantied for 1 year. Didnt bother to have fixed, since it would cost more than it was worth. Was really disappointed in Panasonic since the first microwave I bought lasted 25 years. Will not buy another Panasonic ever. I got online and googled my microwave and found many others were having the very same problem I had.

Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a few months noticed laptop, cell phone and tablet WiFi lost internet connection in the kitchen whenever the Panasonic Microwave NN-SN745S is turned on. Wifi router is in the living room over 30 feet away from the microwave. No return back to the store after 30 days. The door wont close easily. You have to give it a hard slam in order to close it. The door doesnt always close or open when the latch release is pressed after a year.Now just over a year later microwave will only run or work for two minutes or less. You have to wait 30 minutes before the microwave will work again. We own all walks of Panasonic electronics like wireless phone, TV, sound system, laptop, electric pencil sharpener and etc without any problem with great reliability. This Panasonic Microwave Model NN-SN745S is not reliable at all. What a poor reliable microwave product. I would test to make sure your WiFi still connect to the internet when the microwave is turned on before the 30 days is up if you decide to buy another Panasonic Inverter Microwave if Wifi connection is important to you. I am just going to stay away from Panasonic Inverter Microwave and try with another brand from now on based on from other reviewers.

I bought this microwave 14 months ago and the power level button started working on its own a few days ago. The keypad would start beeping and changing levels without warning. The microwave is out of warranty by 60 days so after 14 months we are stuck buying a new microwave. After reading reviews online, I now realize this is common problem with Panasonic microwaves, so I will never buy another of this brand.

I purchased a Panasonic Microwave Oven model number NN-SN7785S. I owned this microwave for a year and the door would not close properly. The latch would not catch. The latch finally broke so I contacted Panasonic and they said my unit was out of warranty. I would expect a microwave that I spent $160.00 on to last longer than $9.95 for them to assist me further. Why would I want to pay $9.95 for them to tell me that it is still out of warranty and then on top of that pay for the repair? Panasonic does not stand behind their products. I will never purchase another Panasonic product again and I have owned several in the past. I am very disappointed in this product. My advice to another consumer do not consider Panasonic for anything!!!

This microwave is not performing well. When we heat food macaroni for example it heats partial, only some of the food in the plate. Its cold with the same temperature when we took it out of the refrigerator and the other side of the same plate is hot and smoking. When we do popcorn same results. We contacted customer service and we were not satisfied with the lack of knowledge Panasonic person provided over the phone. We hate to return it back but we will wait for a better deal of another brand and will ditch this junk Panasonic microwave.

My Panasonic microwave starts on its own when you open the door. Zap! Panasonic says dont worry about it. Their suggestion: its not worth fixing. Buy a new one. Guess I will, but not one of theirs. Right?

We purchased a Panasonic microwave 15 months ago. Approx 2 months ago, it started to smoke while we were using it. We unplugged and took it outside. We called the Panasonic customer service number and told them what had happened and they genuinely sounded concerned that nobody had been hurt and nothing caught on fire, etc. They said they take this kind of thing very seriously and would have someone get in touch with us within 24 - 48 hrs. Sounded good. Someone did call us and told us to take the microwave to a local service repair shop and it would be taken care of. When we called the repair shop, they informed us that they no longer serviced any Panasonic products. That should have been our first clue that this wasnt going to be easy. We called Panasonic again and they did give us the name of another service repair shop. We took it there & they told us it would be ready in 3 days, Nov 15, 2013 . We just picked it up today, Dec 26, 2013. We have never had such terrible customer service! The repair shop requested some sort of paperwork from Panasonic in order for them to do the work and each time we called Panasonic, we were told that everything would be taken care of ASAP, paperwork would be send immediately, phone calls would be returned to us and there was no follow thru. We did speak with supervisors and had the same poor service. Think twice before purchasing a Panasonic microwave. We see that many customers have had problems with the door latches - we are waiting for that problem to start in which case ours is going right in the trash. We are happy to finally have ours repaired but we dont want others to have this very frustrating experience.

Ive had Panasonic microwaves in houses that I rented, as well as the house I own. These microwaves are workhorses, and they never seem to fail. Besides being attractive, they are a way to prepare family dinners quickly. Mine is 1,000 watts plus. The clock on the front, helps me to adjust all of my kitchen clocks, as well as the clocks in other rooms. The microwave feature are also great, but does a vegetarian need a probe to cook. Veggies are done in minutes, and I never cook meat. Popcorn cooks fast too, but I never buy the mystery stuff in microwaveable bags.

It works flawlessly and has given me NO trouble, lots of power for short bursts, refined with power adjustments for strategic use. I chose this brand because in my stint of professional food service, their microwaves performed. I was not disappointed with my decision.

Panasonic has worked for me perfectly over 15 yrs. It cooks everything easily, fast. It is reliable, no repairs. Even heat, sturdy, easy to clean, good size for any place. Looks fine. Lightweight, easy to clean. If I ever replace it, I will get another Panasonic. I wondered if people actually do think about microwave names. Panasonic is the winner for me through actual use. I just hope I can find that brand whenever I might need another.

This microwave was already in the house I bought and after 6 years, it still works well. I have had 3 Panasonic microwaves in different houses and they have all worked well with no problems and they have lasted for as long as I lived in the houses.

I got this microwave to replace a larger one which was having issues after 15 yrs. After 2 mo this new one started squeaking and sometimes the plate wouldn’t turn. From the very beginning, there was an issue with the door opening button. I’ve had about 4 microwaves and this one is garbage.

We bought this microwave at a Sams club in July of 2011. It started giving us trouble with the door switch in January of 2012. I contacted Panasonic customer service. I received the Sorry sir, but your warranty is expired excuse. I lost the receipt so I couldnt take it back to Sams. The problem is not so much the switches, but the poor design that Panasonic has. They have the entire switch assembly screwed to a flimsy piece of sheet metal which buckles under the stress of the door closing. This makes it where the switches never get tripped to complete the circuit for proper function. So we still have this piece of junk microwave and hope to replace it in the near future. Definitely not with a Panasonic, maybe a Kenmore. The one we had before this piece of crap lasted 10+ years.

I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2012. I sent in the warranty card on 1-4-13. Aug. 10, less than 8 months later, the door latch broke leaving the microwave inoperable. I called the 800 number and was told, Sorry, you have to pay for the repairs, because I didnt have the receipt. I explained, Its a gift, and I did send in their warranty card with all the info on it. I was told, Thats not good enough. Well I dont understand why then do we send those cards back if they wont honor them. I dont make a practice (and I really dont think anyone does) of asking for all my receipts for gifts I get. I have sent Panasonic an E-Mail to their Contact Us line and am waiting for an answer. I have read the reviews and it seems Panasonic has a door latch problem but doesnt want to address it. Any help would be appreciated. I have a perfectly good microwave that wont work because the door wont close. I feel I should not have to pay to get this fixed.

Microwave set on fire. I was heating a microwaveable item I have used many times previously. Luckily I was beside the microwave. A few seconds Into the time, I saw flames inside. The metal plate on right hand side has a hole in it now where the flames were and is burnt. I see another person reported this. I loved this microwave but will never buy another one. Could have been a disaster!

Just replaced a well used Panasonic microwave that was 10 years old. New Panasonic has a few more features we really like. Baking potatoes has become easier than ever thought. Hopeful it lasts as long as the one it just replaced.

NN-SN778 - First hint, crashed our WIFI router whenever it was activated, not a good sign. At 6 months funny smell (burned paint as it turned out). After looking, door was starting to arc and burn around the edges in three places, mostly the lower edge. Took it out of service and called Panasonic. Both recommended service groups declined to work on it even though it was still under warranty. Could not find another repair person close enough to justify travel cost. The higher power 1250W obviously has multiple problem as described here in this blog. As a science person, I really like the much lower weight of the inverter system, very impressive. Now, if they could get the bugs out of the system without losing more customers, that would be very, very impressive.Our last microwave was a Kenmore, almost 30 years old, and still works (except for occasionally programming itself! I could build a replacement controller but dont have the time.) The Panasonic has numerous advantages, the higher power was great for casseroles where long thaw times were needed, cut that down to minutes. Im guessing the main problem is harmonics and operating frequency. The space between door parts was quite small and yet the gap arced despite what looked like correct grounding and spacing, etc.

I purchased this microwave from Best Buy on April 30, 2016. Two days ago while microwaving macaroni and cheese, gray smoke came from both sides of the microwave, nearly caught my house on fire. The macaroni and cheese had only been on for less than a minute and turned my microwave yellow. I immediately unplugged it, looked at the outlet looked at the back of the microwave and waited for my husband to get home. We read plugged it in the next day and the smoke and smell immediately started again. I called customer service to find out if I need to bring it to a repair center or what could be done. I was told this matter is very serious and my complaint would be sent over to a manager. I was then emailed by a lead consumer affairs employee who asked for pictures and more information.I was then called the next day by the lead consumer affairs associate who was beyond rude and unprofessional. She immediately asked for me to re-explain what happened, then followed it up by saying that it was my fault, that the engineer who reviews pictures stated that I clearly overcooked the microwave, that I need to clean my microwave in, that my warranty was voided. I explained that the yellow discoloration came from the incident. I was at a loss for words with Panasonics customer service. I asked Is this how you back up your products? She told me that I should read the instructions and never walk away from the microwave. She then proceeded to say she has been with the company a very long time. I then explained I could care less. She stated Nothing could be done to buy a new microwave and read the instructions next time.Meanwhile every microwave I have had, has been Panasonic. My previous Panasonic microwave lasted over seven years. I will Never buy a Panasonic product again. After I had this horrible experience, I then reviewed Panasonics customer reviews. It appears to me based on other consumer reports that Panasonic does not back up their products and that they frequently state Go back to the manual. I believe this is Panasonics way of getting out of backing up their products.

I bought a Panasonic microwave from Canadian Tire and it broke after 31 days and they told me it was over the warranty that I would have to pay to repair it. I thought Panasonic was a better company.

I'm surprised that there hasn't been any reviews on this unit I've been a bit slack to review this as I had the tkr but unfortunately it was to small for the house and at the start of winter it just wouldn't heat the house on those minus Celsius cold mornings. So the awesome team at Panasonic came to help and replace it with the latest VKR model the Z60VKR 7.2kw heating 6kw cooling to be precise and let's say just amazing everyone that comes into the house now says it's really warm inside. The surprise is when I'm so comfortable inside I get a surprise when I see what the temp is outside as I'm writing this it's -3c outside. I've also noticed the house is a lot drier. Defrost times are quick and startup times are fast this unit has some grunt. The Panasonic app for the wifi controller works better as I have a couple more features plus it lets me know indoor temp as well. No more weather waffle from me. Thank you Panasonic NZ

I have Panasonic microwave and use it from 5 years. It is great value for money, have different features/settings for different food types. It takes less time compare to LG brand same power microwave. Good quality touch screen. Size is good, standard size. Different finishing available, match with kitchen appliances.

No problems with my microwave. It is fast and strong and works well. This is my first Panasonic product, but I would not hesitate to purchase another one, when I need to. It is compact and looks clean on my counter.

I really like this Panasonic microwave as it replace my last one which was age. It has not missed a beat for the uses that this family of seven needed. We mostly use it to reheat leftovers, tv dinners and of course popcorn. We are not skilled enough to attempt meals.

I've had the microwave for 30 years and it is STILL going strong. It has the old fashioned push button operation, no computer stuff, VERY easy to operate, and I can read the numbers easily. Enough said.

Panasonic NN-SF550W: I was heating some vegetables while I was in another room. I smelt an acrid, burning chemical smell and saw clouds of smoke pouring out of my kitchen. I had to go through the smoke which irritated my eyes to turn the microwave off. I then had to take it outside. The smoke was coming out from behind the keypad and lower portion of the microwave on the same side was too hot to touch. I immediately emailed Panasonic to report the fault and asked for safety data information in regard to the smoke as the smell, its effect on me and the inability to remove the smell suggested it may be hazardous. I received a phone call from Panasonic in regard to the email. They asked what I was heating, what container I was using etc apparently overlooking the details of my email. The customer service officer then asked me to return it to a Panasonic customer service centre. I responded that they could send a courier to which they declined. I received an email from them the same day requesting purchasing information and for me to return the appliance to them. I noted that if they assessed it and determined it wasnt a fault I would have to pay for the assessment. No apology for their product smoking out my kitchen, no safety data sheets, no concern for my health or exposure to whatever the smoke was that their product produced. I will not be purchasing another Panasonic product and will have it assessed by an INDEPENDENT professional before approaching Panasonic again.

I purchased a countertop Panasonic microwave in August 2014 and it is already broken. The door would not shut and I could not see anything which would of prevented it from shutting. When it finally shut, the PLASTIC door latch broke off. There is a latch on the top and one on the bottom of the door. I would have thought with one latch still operable it would have still worked but it does not. It will no longer cut on at all. I tried calling the store where I purchased it but they said I have to send it back to Panasonic for repairs. By the time I pay for shipping and the hassle of shipping along with not having a microwave for weeks I will no doubt end up just buying another one but it will NOT BE A PANASONIC!

NN ST6815 Model Wont Turn off. After about a year our microwave door wouldnt shut properly and wouldnt start without shutting the door hard. Then about a year later the microwave wouldnt turn off. Ever. We took to an authorized repair shop and our $350 built-in microwave is cannot be repaired and is now in the landfill. After reading these reviews it seems there is an issue with the door and the start mechanism. I will never buy a Panasonic microwave or anything else by Panasonic again.

I CANT BELIEVE I HAVE THIS MICROWAVE! My family has bought this in April 2016 after our old Emerson Microwave broke down. This was bought immediately not knowing this: This Microwaves cuts off the internet!!! Havent tried anything to get this Microwave to stop cutting off the Wi-Fi yet. IT HAS BEEN GOING ON SINCE APRIL!!! I didnt realize at first that the internet was cutting me off for no reason, but now it is because of Microwave usage! For example, if its used for 5 minutes, the internet is down for 5 minutes due to Microwave usage! Also, this product might break down soon in months or even next year. A lot of peoples Panasonic Microwave has this same problem. If it breaks down, I will update this complaint! If this breaks down, I hope to god I buy a microwave that does not cut off the internet. Not this! AVOID THIS MICROWAVE AT ALL COSTS! Buy one that does not cut off internet! Do not buy this wi-fi less microwave!

I like its size and it fits where I need it. Its really a nice microwave and seems to cook well although I dont cook main meals in microwave. Usually just warm ups or quick frozen meals. Last microwave I had started when you hit the 30 sec button but this one you have to hit 30 then start. Would like more timer options, just a minor thing that I wish was different.

I bought a Panasonic Microwave March 21, 2017. The product was manufactured in August of 2016. Model # NN-T945SFX. The microwave worked fine until two days ago I closed the door and the plastic latch key broke. I tried to contact Panasonic and had no luck at all. Finally I have ordered the latch key and only hope I can fix it myself. Flimsy plastic is the cheap way to make something of importance... another ten cents in production and this could probably have been avoided. There isnt another Panasonic product in my future.

Model NN-SU686S Panasonic microwave. Bought for $112.34. First use - put bag popcorn in for 1 minute and stayed at the unit to monitor knowing would have to add more time but wanted to learn how unit would handle a bag. Owned first Amanda microwave on the market and have had different models in my houses - read the guides everytime. Only this model smoked in less than 1 min. Backsides and top was too hot to touch. Contacted Panasonic spent $94.42 to ship back. They reimbursed. Shipping said nothing was wrong, I am out $112.34. Oh, and said they popped popcorn in it! Panasonic will not be in any of my properties. Bought at Best Buy 11/22/17. Order #. Have receipt and correspondence including return shipping info.

Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end of March 2014. It suddenly stopped working first week in August 2014. Will not run. Display on front says Close Door even though the door is closed. Unfortunately did not buy Best Buy extended warranty as they would have replaced the unit. Now have to contact Panasonic. Did not last even a year! Made in China it says on the unit. The quality and longevity of the unit proved that statement to be true!

My Panasonic SN7979 is a little over 5 years old. And not one year after the 5-year warranty on the magnetron tube did the microwave stop working. Shuts off after a few seconds and smells of burned plastic and overheated electronics. I cannot be confident that I would want something fixed that burns plastic parts internally and is a fire hazard. The one year warranty on parts is certainly not applicable in fixing it if something like the power supply--transformer or large capacitor is bad. Also, labor is always an expense factor in repairing it at the service center. Might as well consider it a bad decision to purchase a Panasonic Microwave Oven, cut my losses by tossing it and buying a new one by another manufacturer other than Panasonic!

When my very old microwave died I took my time and researched which microwave I wanted. I decided on the Panasonic microwave with inverter technology. Sounded really good, Panasonic has been around for awhile. A year and 4 months later it wont start up and I get an error code of H97. I dont know what that is but when I got on Panasonic website it tells me my microwave is out of warranty. I looked up on the web and it says it might be a loose wire or the inverter is bad. I think they should be responsible to fix or replace it seeing their new technology wasnt good.

I bought this microwave NN-SA661S at Walmart in Leominster MA. while visiting my family in 2015. I only heat food in it. After about 1 year it started to get somewhat rusty inside and it has progressed to very rusty. I have never had a microwave that turned rusty before… It heats fine when I use it but it looks like it belongs in the landfill… I am concerned with the rusting. What has happened to my microwave? I dont think I will buy a Panasonic again... Not a good product for the long haul! Of course I no longer have my receipt which is a shame. I just wanted you to know about my experience with this microwave.

Brand new Panasonic microwave NN-ST66KW and the keypad works most of the time. But when it decides not to work doesnt matter how hard you push, where you push or what finger you use it just will not accept an entry. Then it will start working again by some sort of magic. Even more frustrating is trying to contact Panasonic to find out if there is a solution. No phone numbers listed anywhere and sending message on their website results in a computer generated email response listing many things you could do but having no connection to your problem at all. And this new unit was a replacement for one that suddenly went up in smoke 2 months after the one year warranty expired on the last one. I will not be buying Panasonic again.

I have a microwave that is like brand new. I cannot use because the door and switch were defective and unfortunately I did not keep the receipt and Panasonic will not sell me the door so I can fix it...I will NEVER EVER BUY A PANASONIC PRODUCT EVER AGAIN and will urge others to stay away from Panasonic products because their customer service is a JOKE.