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Explanation for Reddit's Samsung - LG hate while website reviews are strong?

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Explanation for Reddit's Samsung - LG hate while website reviews are strong?
Posted On: July 8, 2023

We're in the market for getting new appliances for the entire home.


Samsung, LG, and possibly other brands get trashed a lot on Reddit.


Yet when I look at customer reviews (Costco, Home Depot, Lowe's, Best Buy, etc), the appliances for Samsung/LG often have more "stars" than the other brands.


Further, the professional review sites routinely put LG/Samsung at the top.


A Home Depot employee said LG/Samsung have made significant improvements in the last couple of years.


If Reddit users are basing their experiences on older model appliances, I suppose this could explain why Redditors have a negative (outdated) opinion.


However, is there another explanation for this discrepancy between Reddit and customer/professional reviews? I guess what I'm asking is, why should I trust Reddit over customer/professional reviews? .


Question from user thealimo110 at Appliances at reddit.


Answer:


People should only speak about their own experiences with different brands instead of listening to rumors.


I have had bad luck with Samsung appliances myself, but others might have better results.


Whirlpool, fridgeidaire, KitchenAid are good choices in my opinion.


I know someone who loves their LG fridge though too.


Answer from user JJak1990 at Appliances at reddit.



[BACK]
Explanation for Reddit's Samsung - LG hate while website reviews are strong?
Posted On: July 8, 2023

We're in the market for getting new appliances for the entire home.


Samsung, LG, and possibly other brands get trashed a lot on Reddit.


Yet when I look at customer reviews (Costco, Home Depot, Lowe's, Best Buy, etc), the appliances for Samsung/LG often have more "stars" than the other brands.


Further, the professional review sites routinely put LG/Samsung at the top.


A Home Depot employee said LG/Samsung have made significant improvements in the last couple of years.


If Reddit users are basing their experiences on older model appliances, I suppose this could explain why Redditors have a negative (outdated) opinion.


However, is there another explanation for this discrepancy between Reddit and customer/professional reviews? I guess what I'm asking is, why should I trust Reddit over customer/professional reviews? .


Question from user thealimo110 at Appliances at reddit.


Answer:


People should only speak about their own experiences with different brands instead of listening to rumors.


I have had bad luck with Samsung appliances myself, but others might have better results.


Whirlpool, fridgeidaire, KitchenAid are good choices in my opinion.


I know someone who loves their LG fridge though too.


Answer from user JJak1990 at Appliances at reddit.



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