We're in the market for getting new appliances for the entire home.

Samsung, LG, and possibly other brands get trashed a lot on Reddit.

Yet when I look at customer reviews (Costco, Home Depot, Lowe's, Best Buy, etc), the appliances for Samsung/LG often have more "stars" than the other brands.

Further, the professional review sites routinely put LG/Samsung at the top.

A Home Depot employee said LG/Samsung have made significant improvements in the last couple of years.

If Reddit users are basing their experiences on older model appliances, I suppose this could explain why Redditors have a negative (outdated) opinion.

However, is there another explanation for this discrepancy between Reddit and customer/professional reviews? I guess what I'm asking is, why should I trust Reddit over customer/professional reviews? .

Question from user thealimo110 at Appliances at reddit.

Answer:

People should only speak about their own experiences with different brands instead of listening to rumors.

I have had bad luck with Samsung appliances myself, but others might have better results.

Whirlpool, fridgeidaire, KitchenAid are good choices in my opinion.

I know someone who loves their LG fridge though too.

Answer from user JJak1990 at Appliances at reddit.

We're in the market for getting new appliances for the entire home.

Samsung, LG, and possibly other brands get trashed a lot on Reddit.

Yet when I look at customer reviews (Costco, Home Depot, Lowe's, Best Buy, etc), the appliances for Samsung/LG often have more "stars" than the other brands.

Further, the professional review sites routinely put LG/Samsung at the top.

A Home Depot employee said LG/Samsung have made significant improvements in the last couple of years.

If Reddit users are basing their experiences on older model appliances, I suppose this could explain why Redditors have a negative (outdated) opinion.

However, is there another explanation for this discrepancy between Reddit and customer/professional reviews? I guess what I'm asking is, why should I trust Reddit over customer/professional reviews? .

Question from user thealimo110 at Appliances at reddit.

Answer:

People should only speak about their own experiences with different brands instead of listening to rumors.

I have had bad luck with Samsung appliances myself, but others might have better results.

Whirlpool, fridgeidaire, KitchenAid are good choices in my opinion.

I know someone who loves their LG fridge though too.

Answer from user JJak1990 at Appliances at reddit.