I will never buy this product. PLEASE Stay away from this company. I spent $5,000 on this unit and the company tried to correct it and it kept breaking. The refrigerator looks very nice but very poor quality.

As you know if youre reading this a Liebherr Refrigerator costs as much as a decent used car. For that kind of money youd think you would get quality. Youd think if something breaks there would be a repair network for it. Youd think the customer service people would try to help. Youd be dead wrong on all counts. I have had a Liebherr refrigerator freezer that has been a continual nightmare. The icemaker has been broken almost since we installed the appliance. Weve given up on that after endlessly trying to get it fixed. Now the freezer is not working. For the past three weeks we have had no freezer. I cannot get a repair person out here. I live in a major west-coast metro area. I could understand that it would be hard to get a repair if I were in some remote location, but that is not the case. Of the repair people Liebherr recommended only one would respond. They came out, pulled the unit out of its cabinet, damaging the veneer in the process. Took the back off and decided that another person would have to come out and look at it. For this they billed me $160. After a week, I called and was told they couldnt deal with it. I had the credit card company stop payment and were still trying to resolve that. Second person was from about 50 miles away and would only come out if I agreed to pay him $300. Cash only, no checks, no credit card. I agreed because I need a freezer. He did nothing. Ran some diagnostics. Told me I needed two parts and he would only come back if I paid him another $300. Cash. And Id have to get the parts. These are the best people Liebherr could recommend. This is so sleazy that it borders on criminal. I decided Id had enough with Liebherr and went shopping for a replacement unit thinking Id be better off just cutting my losses at this stage. As it happened the local rep was in the store when I was there. He told me hed work to get it straightened out. So, several days later repairman number 3 shows up. He takes the freezer apart and decides he cant do anything and anyway, hes going on vacation for two weeks so hell get back to me. I have spent untold hours on the phone with these people. I have dealt with three of their repair people. The only thing I have to show for it is a $300 cash payment to one of them and a credit card battle with the other. My freezer is still not functional. My icemaker has never worked. You would be out of your mind to buy a Liebherr anything.

I recently bought a cobalt steel refrigerator from Croma store and I love the purchase I’ve made. It’s a brilliant refrigerator and also it is very silent. Stored Products also have a good shelf life. Vegetables stay fresh and also the power consumption is minimal. I am happy with my purchase and will definitely recommend it to others.

Model HC 2062, purchased in 2012, is a nice size, double doors, 2 freezer doors below, overall a nice design. We first became annoyed when the ice maker would not keep up with demand. Just after the 2-year warranty expired, the guts of the ice maker fell into the ice tray. $250 for replacement parts & labor (10 minutes). The explanation of what caused the damage is unbelievable. If you happen to open the freezer drawer when the ice reader is engaged, you can pull the guts out, which is exactly what happened. The air filter light has been on for 9 months, but its totally inaccessible unless you are good at lying on the floor and holding a screwdriver with your teeth. High-price fridge for inducing a regular headache.

This Liebherr CS1660 refrigerator was so beautiful, I loved it and it was perfect for my kitchen remodel. I love the counter depth and tall height. Unfortunately that was the only good thing about the refrigerator was the look. We have had 5 major repairs in the 4 years we have owned it. The repairs involved major malfunctions involving the ice maker (water leaking all over my wood floor), the defroster broke, some other major motor broke, the door handle fell off and the freezer motor broke (sorry I dont know the technical terms for each part). The plastic shelves on the door just fall out randomly and so are now so broken. They are now destroyed. I am so disappointed with the fridge. Thank goodness I purchased the extended warranty - the last repair was over $400. I no longer use the ice maker as the repair person said it will definitely break again as it is the same cheap plastic part being replaced. I loved this refrigerator so much and am so disappointed at the terrible quality and the number of major problems I have had. I still cant believe I paid over $4000 for this refrigerator and had a breakdown within the first 6 months. I dont normally write negative reviews but I sure do wish I had read the reviews of this refrigerator before purchasing.

I am using Liebherr 220 Liters fridge since 8 Months, its working condition is simply Excellent. Faster cooling. Thick door Quality. Bigger vegetable box is very useful to us. I saw in other brands vegetable box is very small for storage. Easy to adjust. The shelfs are good.

Price worth product....happy with the working of the product.. Cooling of the refrigerator is also quite good.... Surely I will recommend this product to my friends and family. Really a good product..

Dont make the mistake of buying a Liebherr Refrigerator from Alpine Appliance in Vail, CO. Alpine service and understanding of these refrigerators is embarrassingly poor. First and foremost, in the context of Liebherr quality, I can safely and confidently say that Liebherr cannot be talked about in the same sentence as Sub-Zero. I now I understand why Liebherr is significantly less expensive, because it should be! I must respectfully ask how can you comment on the quality of Liebherr when you yourself and your service staff did not know that this model was not self-closing; additionally your service person told me that fridge always rocks until you fill it up, yet the other day he found out for the first time there was something he had not learned or done that would have prevented the fridge from rocking. What I found funny is that your service guys replaced a part to eliminate the rock, which obviously was both unnecessary and unexplainable.At a minimum, isnt your job to teach your service guys how to properly install a refrigerator you sell and so call service. Your email response albeit appreciated was condescending at best but very consistent with the quality of your service, so not surprising. Your one service guy was blown away when he called Liebherr tech support only to learn that this model is not self-closing! His exact words were there are $500 refrigerators that have this most basic feature. On a positive note, the refrigerator does keep food cold and fresh which a guess is a positive.

My son broke the plastic supports on the door shelf. I am online to see if I can order parts myself. I started reading the reviews. Wow, I had no idea people have so much problems. Mine is eight years old and I love it. Never had a problem. I yearly use a pipe cleaner to clean the drain hole, take off the vent cover, and vacuum the coils. I also have my fridge on a plug surge protector. I do so for all my rentals. I must have bought a gem.

Updated on 3/22/2022: I purchased refrigerator 2 years before. Good performance, energy efficient model, good space for 4 to 5 member, big vegetable box store more vegetables compare with my early brand. More space. Good fridge.Original review: When I bought this ref I dont even know the brand name. The sales executive name called Vishwa. He is explaining about the brand. He told this is 65yrs old brand. The features he told that was very benefit to me. I bought it. Previously I was used Samsung frost free refrigerator. Compare to that ref LIEBHERR cooling was good. We can move self tray without taking out. Vegetables freshness easily can sustain a week. Without power cooling maintain approx 8 to 10hrs. Earlier ref only sustain below 4hrs.

Ice maker has never worked. The drain in fridge is always clogged causing smelly back-up. Water runs down the back of fridge causing everything to be wet inside. All the labels even fell off our beer bottles from always being wet. Also, fridge not cold enough. The freezer stopped working while we were on vacay and when they finally came to fix it, now the fridge is broken too after they left. Thank goodness for my very cheap Frigidaire brand fridge in the garage. It works and saved our food from spoiling again. DO NOT EVER BUY A LIEBHERR refrigerator. You will be sorry.

This is the first time we have ever written a review about a product as we are normally tolerant. Our experience with the Liebherr refrigerator has, however, been so appalling that we felt we had to write about it to warn others off. The problems we have had relate to endless issues with the ice maker, the doors not closing properly, the doors not staying open properly, the handle coming loose very early on and, more recently, the endless quantities of ice that are forming on the back wall of the fridge itself (see enclosed photo). Three months ago we were told that a seal would solve this problem and that it would take 4 to 8 weeks to deliver but we are still waiting. What is nice about the fridge is its look but to quote a well known cliche, Dont judge a book by its cover. Finally, the issues we had began just five months after buying the fridge.

@3500 each for a 24 counter depth freezer and ref (HF 861), my client could have gotten a used GE or LG Freezer. The weather stripping is coming off for the second time, Icemaker has never worked. We (after a full replacement) and their customer service line is dreadful, each time I call they want me to try a new troubleshooting step. Liebherr just changed their policy on repairs so no more guarantee on their products. Save yourself time and money and buy literally any other brand.

Absurdly constructed product that has no customer service backing, arrogant customer service full of lies about the quality of the product. A total waste of money full of headache. Ive never experienced any product so cruelly deceptive backed by con men and women who represent this companys customer service. Horrible workmanship, design, and engineering. The worst ever. Stay far away from this mess.Im the unlucky guy who was sold a bag of goods from kitchen designer regarding the Liebherr C-1650 refrigerator, freezer with ice maker. I bought eight of them in 2009 and I could have bought two very nice new cars at that time for the same price. They are EXTREMELY expensive, horribly constructed appliances. Its beyond belief how horrible they are. My maintenance man recently said, a person could live off what you spend on repairs for those refrigerators. In nine years each ice maker has been replaced at least three times! There are constantly issues. Theres one now that has a brand new ice maker in it that we cant get to produce ice for six months now.

Liebherr looks good but thats where it stops. We purchased a new one but after over 12 trips in 1 1/2 years for diagnosis, replacement, or providing loaners - the retailer finally gave us another new one! [They had already replaced three sensors [one twice], the main module, a thermistor, the door seal, even the door {The Consumer Product Safety Commission had already faulted them for the problem}]. Well the new one started giving us problems after 18 months.The alarm would go off in the middle of the night. Nothing else appeared wrong. We called the retailer - they responded a month later. The temperatures of both the refrigerator and freezer gyrated wildly. [The digital temperatures on the top did not correspond to a refrigerator thermometer that was accurate on other devices]. Liebherr said there was nothing they could do because our warranty was over. Dont expect customer service. The refrigerator is now gone.

The quantities can be stored and preserved from being rotten. It is spacious to store things. It contains a very good freezer in it and it is maintained at stable temperature. I love this refrigerator. It remains new even after years of buying it.

I bought a Liebherr refrigerator. It was a excellent quality and cooling through is very correctly managed. Brand said insulation and services was good responsibility. So I love the product and services.

We bought the Liebherr when we were renovating our kitchen in 2009. I just opened the site to see how to make the freezer stop beeping. I was not surprised to see that we experienced just about every complaint in the recent postings. We had the second authorized repairman 8 times. I could not find the paperwork for the first repairman. Our first complaint when the refrigerator arrived was the pokey ice production. Our dealer contacted Liebherr and was told that Europeans dont use as much ice as Americans. That was a stunning reply since I bought in the US. Then we started having constant problems with the French doors closing. We had many visits from the first repairman, after which the second repairman , who seemed more knowledgeable, repaired the doors. We had to have the suction trim replaced. We also had a problem with the back of the refrigerator freezing, clogging the drain. The two drawers filled with water and the fresh produce kept freezing. The refrigerator has been a huge disappointment. From our experience, I would never recommend this refrigerator. My husband & I recall our parents having the same refrigerator for our entire childhoods. Those days are surely long gone.

In 16/09/2010 - 4 years ago I purchased SBSes 7353 Premium BioFresh NoFrost Liebherr Refrigerator. I knew (I thought) that it is very high quality and user friendly. And despite the high price relative to other brands I bought it. But week ago the BioFresh began to lose temperature. I called to local service and technician comes to check it. As he says there is a gas leak in the pipe located in the refrigerator body. And there is no way to fix it. The only option is exchange whole side (BioFresh and Freezer). And I need to buy it, which is half of whole refrigerator price that is only $1400! Another words after 4 years of use I need to buy new refrigerator!!! After that no response from customer service. No response for mails.

Dear Customers, Vendors of Liebherr refrigerator and Liebherr organisation. I am a genuine customer and not a competitor. My name is Pracheta and my details will be found in Vijay Sales Panvel, as well as in Liebherr customer service. Please note buying Liebherr refrigerator has been my worst experience with an electrical appliance bought ever. This is the first time we bought a Liebherr product with a lot of expectations. Within a 6-7 months use, we have had issues with extreme cooling, water leakage from fridge - leading to health & sanitation issues of my family. My family has also suffered from food poisoning due to spoilt food and erratic cooling conditions of the fridge. There used to be continuous water leakage inside the fridge spoiling all raw vegetables, masalas and also cooked food. There were times, when there was no cooling and sometimes extreme cooling. After logging a complaint for the first time with customer care on 23rd July **, a technician came within 2 days and mentioned that the issue needs to be checked and updated to head office for resolution. A second round of at least 10 follow ups thought 3 weeks, Arun ** obliged and assured that fridge will be replaced. This promise also seemed empty as it took more than a week and a series of follow ups to replace the fridge. Now finally after the packed fridge has arrived, my family has to go through another series of waiting for installation. Finally today I have a packed fridge + old fridge gone - with practically no fridge to use and another long wait for a technician to install. Engineers do not work after 6pm, but Liebherr is ok to have a customer have the worst experience since a month. My details of the fridge purchase with my details are available for the company to validate.

This was a very expensive unit that is designed to be integrated with your kitchen cabinets by placing panels on the doors and freezer compartments. The left door doesnt close properly and you must open both doors in order to close them together otherwise you cant close the left door. They refuse to help me out with the problem and they say I must contact the cabinet installer, when I know and they know that is not the problem. A terrible company to deal with. The amount paid for this refrigerator is more than 3 times what a normal refrigerator does where the doors close properly. I read that many people have the same issue and it is a recurring one, but the company refuses to address the problem. Would not recommend it to anyone. A big disappointment and frustration. Choose another brand if you want to avoid a big headache.

My experiences with Liebherr are terrible. Unable to get a service person to repair refrigerator. Refrigerator was 6,500.00 and have constant problems. Freezer is full of ice. Cannot adjust the temperature in the freezer. No help with any problems and no service available. Gerhards Store where we purchased this is no better.

Product quality is best. Moon cut shelves and spice boxes are very useful and unique, no other brand have features like this. Nothing is bad but out of metro cities there is no any awareness of this brand.

Product is value for money. Till now had a good experience this refrigerator of this to be continued worth money, good product, Need to be provide good services, the services and good but sometimes delayed.

If you want buy refrigerator so please buy LIEBHERR. German brand refrigerator. Lg Samsung Voltas and @hirlpool is only brand but if you want space and perfect cooling so buy only LIEBHERR. Is best refrigerator in India.

I happen to change my refrigerator this summer season and happen to visit Harsha electronics near my place. This new brand called Liebherr is what I got introduced to and its features made the perfect fit for my kitchen. The product has had no qualms and have been using it for half a year with smooth use. If youre looking for the space, this is your best bet. Truly value for money.

Terrible terrible terrible. Two times I was fooled purchasing their refrigerators, no one helps you, no service, just the worst. Im out hundreds in food & service techs. Please, redo your kitchen if you must, DO NOT PURCHASE, ever!

Very good product and special service. Interior of the fridge is very beautiful and when door open got alarm sound. I very like it and I suggest to our family and friends. Very secured covering back grills.

We paid over 1200 for the stainless steel Liebherr Fridge Freezer. What a BIG MISTAKE! We have had problems from the very start. The lights did not work then the door would not shut properly. A year after purchase the ice kept collecting and the fan made a horrendous grating sound. We have had the engineer over at least 5 to 6 times since we bought the beast! And at what a cost. It is outside the guarantee and warranty period and now constantly the Alarm keeps going off in the Ice compartment. I have to try and press the fast freeze or the Alarm buttons constantly to stop the horrible sound! Interrupted sleep every night! NEVER EVER WILL WE RECOMMEND OR BUY LIEBHERR! A WASTE OF MONEY AND UTTERLY USELESS! We had a Westinghouse before that for many many years...The only trouble we had was the light bulb change once! Eventually got tired with it and changed to Liebherr! WHAT AN EXPENSIVE ERROR! Please dont ever make the mistake that we have. The constant call outs have cost an arm and a leg! AND Liebherr....Customer service!! not sure why they call it that ....WHAT SERVICE #? They dont give a damn. Only want to make money by sending out expensive engineers who will rip you off and the problem reoccurs after a while.

After seeing at least 50 refrigerator brands I came across the brand Liebherr that has been new in India. After careful comparison and analysing what would suit my kitchen. The Liebherr TCss 3540 is unusually different and I must say classy cause the Stainless steel look is different from the other refrigerators Ive seen. With immense space and adjustable shelves I could make space for everything. The highlight of the refrigerator that amazed me is the various shelf. Its the most useful feature where I can store the delicate essentials. I would give this refrigerator a thumbs up and perfect for those who love cooking and baking. Did I mention this cool pack that doubles up to store the drinks when you have a party. Check this one out. If youre looking for class and features Liebherr TCss 3540 is perfect for you.

After around 7 service calls, I gave up. No longer use the ice maker. Now for some reason, my freezer gave up. I have only owned it since 2007. For an expensive appliance, it is a huge disappointment.

We bought this fridge hoping it will be good because of its German technology. But just after a month the vegetables and milk and any product kept in the interior of fridge was getting frozen. We complained but the answer was, As its kept too close to the vent its getting frozen. The Liebherr technician asked to keep things one inch away from the vent. Ours is a double door fridge. Cant understand why things were getting frozen (never such issues with our previous brand). Now after few months water is leaking from a opening suddenly when we open the door from the top portion of the fridge. This is happening every day. The technician who came reset the temperature and said it is fine. But water has not stopped leaking. So much humidity inside the fridge. Very pathetic experience with the fridge.

Do not buy one of these refrigerators (Liebherr CS1350). My experience has been a nightmare. We cannot find anyone to work on these and we have been without our ice maker for 6 months. Sears even came out and said they could not work on this companys equipment. I am talking about Sears, the appliance store of all times. Why have one if you cannot get fixed???

Model SBS 7053, freezer + wine compartment just worked 2 years. Apparently its a bad fabrication, it has a small gas leak somewhere deep in the foam... IRREPARABLE!! Facts: 2 months after warranty time ended the compressor was running 24/24 7/7 with alarm sound and bad cold. Technical service wanted to sell expensive electronic card, but they knew it was not that of course!! I did complain. At the end Liebherr offered me a 35% discount on buying a new side by side!!!!! They dont admit its a hidden defect!! 2 years only!!!! Can you believe that?? I bought it in 2007, 2009 broken... Use refrigerator only since then. 2015 have a gas (R600a) refill with an independent technician, did work again for 24 hours.Advice Liebherrs people???? This is obviously a defective product with hidden defects. You have to give a working product, well made and in accordance with your reputation... As you dont agree to recognise it, I will continuously speak of my bad experience on social media.

After we moved into our new dream house, we wanted to get a premium refrigerator. Our close friend who have suggested me Liebherr. So we went to the shop and we had purchased liebherr easy fresh model and we found it best in quality. Loved the product

Refrigerator leaks water all over my food. Repairman just left after explaining that if anything touches the interior back walls of the refrigerator it will leak water. Cant be fixed. So now I have to buy a new refrigerator. Wished I had read all the negative reviews before spending the big bucks.

I purchased a Liebherr refrigerator from Abt in the Chicagoland area. The salesperson promoted it as a high-quality appliance, and it was costly. Yet it has been a source of aggravation and expense since the purchase; the temperature panel and door hinge (all plastic parts) break every two years. I am now waiting for the 3rd repair of these parts and hoping my food doesnt spoil, because the door now pops open at random times. On top of this several of the units drawers and shelf tops are also broken; they dont latch in place and often fall off/out. Because they are also made of thin plastic they easily crack. I would nor recommend this product.

Working very good, worthy money, good product, I am using this refrigerator, is very good, very huge inside space, everything is good, I am really satisfied with this refrigerator, everything perfect. Worth money.

You dont happen to buy a refrigerator everyday. So I happen to visit the Vijay sales outlet with my wife for searching a new one and happen to see this new name Liebherr. The sales guy convinced me that the CNPef 4516 is the latest entrant in the market, however after some research and history it so happens that they have only been manufacturing refrigerators. So we decided to get it home. Its certainly unlike your regular refrigerator where its premium reflects on it being installed. A quick billing and a easy installation is all it took to bestow its presence in my kitchen, the cooling has been magnificent since day 1 and in a city like Pune where the heat can get extreme this refrigerator doesnt let you down. The easy to store vegetable bins and the cooling are the very fact that it does its job well. The freezer is different than others and can go up to -32 with the super frost is amazing.

We purchased a house in NYC that had this built in refrigerator/freezer. It looks beautiful as a built in, but thats about the end of it. It wasnt that old (2 years old), but the previous owners had given up on it working. We had the Ice Maker repaired for a few hundred dollars...only to have it go bad again 6 months later... The repair company actually asked us not to try and repair it because they said the brand is so incredibly bad. We had it repaired again and again. Why? Because it will cost $7k to replace it (similar to the original price). For that much money, an appliance better live for about 20 years. The problem with the ice maker was 2 things... the ice maker was broken, but it only works when its below zero. The temperature control is so bad in the freezer that my Ice Cream melts and is always soft even when the temp says 4 degrees. The reviews Ive seen from others on this brand are quite similar. Id never in 1000 years want a product from this company again.

Two issues: The main problem is a seriously flawed design in their model RI-1400 refrigerator. A fatal flaw that they should cover as a defect and not rely on the its out of warranty gambit. The problem. Every 18-24 months the temperature sensor fails and the refrigerator becomes a freezer. Totally useless at that point.Then the real issue. They refuse to support the problem. They rely on policy that I have to work through a dealer, even though not one within 100 miles. They WILL NOT sell me the sensor, even though I know its the problem and have fixed it myself once before. They forced me to order it through a dealer and they had issues of their own. They would not give them a price until they placed an order and they would not sell to them on account - forced them to use a personal credit card! When it works, it works great. But a refrigerator that fails every 2 years - like clockwork - is no bargain. And you will be without a refrigerator for days/weeks while you work through Liebherrs anti customer service. DO NOT BUY LIEBHERR.

I purchased 2 machines (CBN 3913 and CN 4003) in Sept 2011 and they were installed in a completely renovated kitchen in Oct 2011. CBN 3913 broke down on June 17th 2014. I contacted the service immediately and got someone to see it on June 25th (the earliest possibility for them). The mechanic said the machine is beyond repair and a few days later at the end of June it was agreed that I would get a new machine at the cost of the work. I have tried to enquire a couple of times with no response. I have been in readiness for my entire vacation to let the refrigerator be installed. The heat of July has caused a lot of inconvenience with the refrigerator missing. I wonder if I will have to wait for the other one to break down and get some cheaper and longer lasting machinery instead.

I purchased a new top-of-the-line Liebherr Refrigerator in 2011. It has been the worst purchase I have ever made. The refrigerator has started falling apart, it is so poorly made. When I called Liebherr Customer Service, I got more excuses and no help whatsoever. Time to get rid of this and get a Sub-Zero.

I purchased this Liebherr 350 litre fridge. Initially there was some problem but when I complained they changed it for me and since then I have no issues. I had Samsung fridge which was OK but I wanted something very premium and with liebherr I got premium fridge and also some very cool features which are not in any refrigerator.

It has been a good experience with this refrigerator. No starting trouble was felt when we started using it. It is easy to maintain the refrigerator. Cleaning wasnt a big problem. Overall a good refrigerator.

Im having the same problems and Im based in Athens. Inox Liebherr fridge now useless. Can you send me any contact details (email) you may have, preferably from the people in Germany?

We received these refrigerators in our new Newark based building and have had problems since they were installed. We have repeatedly contacted company to address the automatic ice maker with ZERO resolution. We are in the new building a year and the ice maker has worked maybe 2 months. The door handles are also very difficult to open - they are thin with little ability to grip. Would NOT recommend wasting money on this refrigerator.

The quality is very good... The freezer has a nice space.. You can freeze more things at a time... I have purchased it in last year Oct 2019. Compact and sturdy build quality, Good cooling effect, low noise, wide range in-built stabilizer. No need to put any stand below the fridge. Leg size is sufficient to clean the floor below, Compressor seems to be of good quality. Low cost compared to similar other brands.

I have bought several Liebherr refrigerators, including two model 1360s. Both have had sealed unit problems that have prevented the units from cooling. Each time, I have had to call service people recommended by the national Liebherr office in Arizona. Each time it has taken weeks to get service and several times the service people do not show up. When they do, they say that it is a sealed system issue and that they cannot fix it. Then, I get another service recommendation from the Arizona office-- someone supposedly qualified to service a sealed system. And, ultimately, usually after several additional weeks or even months, the next service company comes out to see the unit and also notes that it is a sealed system problem, that Liebherr will not authorize them to service and that the unit must be replaced. Then, with the unit still under warranty, Liebherr ultimately calls someone to replace the unit, but this again takes months. I have dealt with 5 different service companies on these refrigerators, all of whom have expressed frustration with the Liebherr process. When I had my latest issue with a Liebherr 1360, two of the companies I had dealt with previously, including the company that replaced the last 1360, said that they will not do Liebherr work anymore and refused to come out. These two companies were still on the list of contractors recommended by the Liebherr Arizona office. This is a bad refrigerator with obvious design problems and the Liebherr repair and warranty network is extremely slow and frustrating to deal with. It seems that the strategy is always to require someone additional to come out to look at the unit while not authorizing anyone to do a repair on some defective component of the sealed compressor system. Stay away from Liebherr.

We bought a Liebherr 346 litres, 3STCSS3540, double door refrigerator from Reliance digital store in Delhi, on 24 January, 2021 and it conked OFF in July 2021. No cooling. Compressor Shuts down and the Service team had no resolution.!! Then begins a long harassment time with Liebherr Service team, which is so smug that they are just not bothered. They will not pick calls-, not resolve the problem and harass the customers, no end. Untrustworthy, cheats!!!!

I purchased 1 year back and technology very nice experience. Its noiseless and very much satisfied. Duo cooling Technology very cool feature. I am suggesting my friends and family members to buy this one to experience world class technology in refrigerator.

Im seeing all of these horrific reviews and I can only assume that theyre either written by competitors or people who have just had really bad luck. I had a 24 Liebherr in my last place that I bought new and lived with for 5 years until I sold my condo. Ive since moved into a house that happened to have a full-sized integrated Liebherr installed. According to the serial number sticker its almost 10 years old now and is still perfect, silent, and a pleasure to live with. Liebherr has meticulous records on all of its past products so they were able to give this appliances complete history.Apparently in the first year the previous owners had a couple of small issues at the start (a drawer was cracked and the display had a fault) but since then nothing. I dont have any vested interest in Liebherr other than the fact that as an architect I like to specify quality products in my designs and its frustrating to me that so many people take it upon themselves to dump on something and so few ever give positive reports. So heres one at least. (or two, since I can attest for two fridges, and am sort of a repeat customer.)

I have purchased Liebherr refrigerator in month of August 2021 and from 23rd October 2021. Fridge is not giving cooling.. And we have launched a complaint on 23rd October 2021 as it was Saturday so we were not able to contact so we again called on Monday (I.E 25/10/2021) for complaint customer care people. They accept our complaint and told that they will resolve our complaint within 48 hrs. But still on 29/10/2021 they havent resolved our complaint nor technician has contacted us... After so many call and reminder to customer care everyday their answer is that they keep call on hold and talk with their fake service team and they pass on message that our technician will come in 1st half. This answer I am receiving from last 4 days and we take again followup that your technician has not yet came so the answer is that he is in your area only he will come but from last 4 days he is in our area but cant come.... And today answer after follow up is same that they will come in 1st half and plus they are not providing technician number also.... Worst worst worst service at all...

I purchased a Liebherr refrigerator in December of 2017. In August of 2019, the right hand side/unit of the refrigerator stopped cooling. We had Liebherrs repair people come to our house 3 times and they called Liebherr and told them that the refrigerator is not reparable. Keep in mind Liebherr is sold in 2 units (the left unit and the right unit). Debbie from Liebherr called me and said that they will replace the unit. I questioned Debbie and said the unit or the whole refrigerator and she said the whole refrigerator. I said to Debbie...thank you and she responded Liebherr really stands behind their products. She told me that Liebherr will ship the replacement to their installer and the installer will call me to set up an appointment to install the replacement. All seemed great at this point.The installer (Almo) came and replaced the refrigerator on 9/17/19. I know we are now in mid September from when the refrigerator stopped working at the beginning of August. When I came home to see the replacement, Almo only replaced the right side or unit of the refrigerator and it is completely different from the left side of the refrigerator. Below are the differences (remember this is 1 refrigerator): 1. The replacement unit has two drawers (original unit only had 1), the back panel is stainless steel (the original (right side back panel is white), the drawers are blue (left side) (right side are clear drawers) and the shelves on the replacement unit is totally different with thicker shelving (metal holders).2. The original freezer is completely different too. In our original unit (right side), the ice dispenser had two drawers - one draw that had the ice made and then we would pour it to the other draw to fill up. The replacement is only 1 drawer that makes the ice.As you can tell, I was very upset. I proceeded to call Almo and spoke to Katelyn. I sent Katelyn an email with pictures of how different the 2 sides of my 1 refrigerator is. She said, Wow they are totally different. I said, I know. She said that shell look into it and get back to me. I then received a call from Miguel at Liebherr who said that he makes all the decisions at Liebherr and they will not replace the left side/unit to match the replacement (right side/unit) piece. He said that my model was discontinued because they upgraded it and if I want the 2 units to match then I will have to purchase the left side/unit. I proceeded to tell him that its not my fault that the refrigerator broke and its not my fault that they upgraded and the upgrade does not match my older model (only 1.5 years old). He said that they do not care if it is not aesthetically pleasing on the inside. They replaced the unit that broke and they will not do anymore.I asked if I can speak with his manager and he said that he does not report to anyone. I guess the Liebherr family does not realize that Miguel is the new CEO. I keep replaying in my head what Debbie said....Liebherr stands behind their products. If they stood behind their products they would have replaced the entire refrigerator. I spent about $7k on this refrigerator and it shouldnt have broke/stopped cooling after 1.5 years. Liebherr DOES NOT stand behind their products! I will NEVER, NEVER buy a Libherr product again and you shouldnt either!

The product is value for money... Till now had good experience with this refrigerator. Hope this to be continued.. Need to be provide good services and I expect that service at a uncertain period. Thank you.

Advanced technology with advanced electrical temperature sensors which provide perfect cooling as per required storage. And special feature like spice box to store our spice to avoid moisture or aroma of spices.

I have a single door model, cs 1301, 5 yrs. old. Recently the freezer temp. became erratic and the alarm kept going off. Our food was not affected and stayed frozen. A week ago, a service tech found a build up of ice behind the panel that is behind the freezer drawers. He was able to remove the ice and the freezer seemed OK. However the temps. continue to jump up and down and sometimes the alarm triggers at temps of 6 or 11 above. The call cost $190.I reported the temperature readings to the service who reported back with a quote of $600 to replace the freezer components. I do not know how to proceed at this point: the problem needs to be corrected but I will be nearing $1000 in service calls. Do I buy a new refrigerator or put more money into the current one? This Liebherr model is the only refrig I know of that fits the space in my small kitchen.

Ice accumulating at bottom of 7353 freezer unit. Electra the local distributor refuses to assist and/or provide advice what to do before calling a technician which costs around 65$ before parts. The rep says: We do not provide any support on the phone. If you have a question you must schedule a technician and pay for it. Terrible attitude and support. Plastic drawers easily fall out and break and plastic handle parts that break. Will never buy one again.

Liebherr refrigerator is good refrigerator brand using this refrigerator and one of my friend refer to buy this brand. Nice color and got more space to keep vegetables and fruits. Less power consumption.

Built quality and the design is an extraordinary when compare to other brands.. I bought Liebherr tcss2620 in the year of 2018.. from harsha electronics Mangalore. Working good and the flat design is very attractive. Will definitely give your kitchen a premium look, when comparing other brands it quite expensive but worth the money you are going to pay. Shelfs are easily adjustable and made my routine easier.. Loved this refrigerator. If you guys are planning to buy a refrigerator 200% you can go for liebherr and its a German originated company and also I would suggest my friends and family, thank you liebherr.

I bought a Liebherr refrigerator - CNes 4003, Index 20/001 in April 2009 and after almost 4 years, I found out that I should throw it away since the insulation at the back was destroyed and it could not be fixed. Obviously, this was the last thing I would expect to hear since I had bought this appliance for 1200 euros at the time from a trustworthy & reliable brand in order to ensure peace of mind. Luckily, my high expectations were not turned down. The customer service in Germany has confronted my case with great professionalism and in a timely manner and I was offered to exchange my appliance with a new one with similar characteristics with my refrigerator and free of charge although the warranty had expired long ago. I promised them to acknowledge their response and professionalism since I believe that apart from complaints, we should also share positive experiences and give credit to the people who are able to listen customers voice & respond with efficiency to fair requests. Mr Andreas **, Technical Manager, Refrigerators & Freezers Division, thank you again for your professionalism.

We bought our Liebherr 8 years ago. We have had nothing but problems since the very beginning. In less than a year, shelves break, the gaskets rips apart, the shelves in the doors cant withstand normal use, the ice maker works intermittently, etc. Weve had a repairman out at least once every year and a half. Currently, we get ice build-up on the bottom of the freezer. Now our fridge will not work at all. Given the price point, I expected so much more. I never had problems with my cheaper appliance! My warning to you - dont buy it!

In summer 2008 we bought for €1500 what we thought was a state of the art built in refrigerator, the Liebherr IKB 3650. Only 3 years later - in 2011 - the door started not closing properly and cooling was poor. The local service replaced (after 3 visits) the heavy duty door hinges for €200 (past warranty period). The year after - 2012 - cooling was poor again. They came again and changed a sensor, plus check the fan, for another €70-80. It started working again somehow better. In 2013 cooling was poor again (10-12 Celsius) and they came over and over, changing more sensors, for which they did not charge spare parts, only visit labour time €40.Finally in June 2014 cooling was poor again. The local service came another 2-3 times, charging another €77 for changing a sensor and check. Nothing happened. They came back and placed a monitoring device for 3-4 days. After this they said they have to replace the motherboard (€160), which they did, yet nothing improved. Then they said they must take it to their premises and fix it and this is what we did. After 23 days (!!!) they told me its ready and I have to pay another €193 for the new compressor motor, while the appliance is totally new!!!They brought it home, it worked for 10 days and then dropped dead. They told me it is not repairable, they can only return to me the value of the latest spare parts, buy it back by offering me a discount of €600 on the price of the new model and bring me the new IKB 3550-20. Pls note that due to the built-in construction in my kitchen, I have very limited choices for a fridge. I accepted, paying the difference of €500 and today they brought it. Reading the reviews on your site, I wonder if I made a BIG MISTAKE and if I should better find and buy another brand????

The Liebherr Home refrigerator is simply horrible. I strongly recommend against purchase of a Liebherr refrigerator. The inside walls get wet with moisture. It ruins your food. The refrigerator is advertised as frost free. I have never experienced this with a new refrigerator before.

I bought the new Liebherr refrigerator in Mumbai. Living with my husband and we are a family of 2. We bought the Liebherr TCR2640 from Vijay Sales Navi Mumbai. Its been a month of use and we are delighted to have taken the decision of buying it. Its vegetable sorter system and spice box is something no other fridge was offering to me, I needed space for my masalas and I needed space for my veggies since I love cooking. They really understood the practical needs of using the refrigerator which is why we bought it. The service was quick and we certainly had an easy installation. Did I mention the red color looks nice and different. Go for it if you want space. Its your best decision.

Storing vegetables and fruits is what one needs and in a city you need to store. I chose Liebherr as its flexible that has abundant space options without having to compromise. The features are apt to store the seafood and the fresh veggies for a long time. The freezer stocks up the cold cuts with ease for a long period of time. I have been happy since a while as its worked well if space is whats required.

Model cs-1301 single door refrigerator. A year or so after buying it new the freezer became erratic. It would defrost then freeze, alternately. The least expensive tech we could find was $750 to come and look at it then return with parts and install them. He said a new Liebherr would be less. Then plastic parts started failing... the vegetable drawer split open, the plastic clips holding the shelves broke so that now after 5 years 6 out of 8 will not hold the metal bars to keep items from falling out. So we set small items like mustard jars in there. I just ordered replacements from Liebherr for $40.00.

I have purchased TCSS 3540 product from Electronic Store in January. I am quite excited to share my positive experience with brand. Liebherr as a brand has a good reputation and it is actually specialist in Refrigerator product. Some special things which I wants to highlights:-# Door foam thickness is very heavy in comparison with competitive brand products which I find out help in maintaining cooling retention in whole fridge.# Moon Cut Toughened Glass Shelves which very easily without giving strain to your back help in adjust shelves at different heights without removing & re insert, this feature especially adore by my mother and per inch adjustment options is also excellent & life saver.# Vegetable Sorting System in vegetable box is unique & it helps to store fruits, vegetables in systematic manner which prevent Odour mixing & things are easily to search also.# Unique drawer for keeping small items like my sons birthday celebration. I have keep leftover cake in same which actually save space & this box is also adjustable which is superb actually.# Cool pack is actually very useful like I use same in my terrace party I keep beer, cold drinks on it for maintaining chillness for longer.# Special boxes for spices my wife gives 5 star as I belong to typical north Indian family so keeping spices in these boxes increase their aroma freshness & prevent Odour mix up in other things as well.# Shelves quality is very fabulous. I was quite stunned to find their flexible storage options.# One more thing which I like the most is their cooling part, freshness of product which kept in same is very excellent. I definitely give full credit to their Compressor which they call Next Gen.In nut shell being a German brand product quality, design, innovation plays important role & moreover they work on 100% space utilisation, all utility features & superb energy efficiency like just a 221 units per year energy consumption is quite fabulous I found, I believe 5 Star Ratings to performance.

I purchased 365 liter capacity LIEBHERR Refrigerator in 1st week of March 2022. Service was good. Product has solid good quality build. Cooling effect is very good. Its noiseless. Compared it with other good brands available in market at different dealer shops and come across it at Tata Croma & Vijayasales. After seeing it physically & comparing it with other brands decided to go for it. Though one month is too early to comment on performance, so far we are satisfied. Also my neighbours & friends saw it and they too found it better in most of the aspects as compare to the refrigerator they have.

My experience was so different from what Im reading that Im compelled to comment. My model 1311, 24 wide with no ice maker, purchased in 2009, started beeping and stopped cooling seven years after I bought it. I would give it 5 stars, but seven years does seem like a short life for a fridge. As I wondered if it was covered by the limited extended 7-12 year warranty, I emailed the address given, asking how they could service a fridge in Vancouver, Canada, when they are in Ontario. They sent me the phone number of a local service person, said he would know if it was covered by warranty. Service person declared it unrepairable, said the company would phone me in a week about replacing the fridge, as it was covered by the warranty. They phoned in a week, and have replaced the fridge. The installer said that all the problems have been with the first generation models, and the new models seem to have the kinks worked out.

Bought in Mid 2011 Large 3 door custom install. Off the hop freezer issues with frosting up. Tech made adjustments. Warranty is now over - Jan 2013. Now door hinge cylinder seal is gone too much money and currently living with it. Jan 2014 - Temp Alarm. Lost our food and had element replaced at my cost. June 2014, Ice maker isnt working and always questioned it...and the freezer is all frosted up again. Tech says $800 control board to fix plus plus plus...Havent yet had the Tech look at the compressor, Noisy! About to build my case to Liebherr but I am not holding my breath.

LIEBHERR 265 new brand fridge purchased in July month 2019 which has problem. Within a week lot of water coming out from fridge and complain made to customer care for fixing. Now again issue repeated and freeze is not working at all. No cooling happening & complete shutdown condition of fridge. Issue again reported to customer executive on high priority but no one visited or communicated yet. I request people to be careful while buying freeze based on advertisement. I am already suffering with buying this product.

Compare to other product Liebherr is good and super cooling and its keep vegetable and fruits fresh even a week. As a housewife I am really happy to use this fridge and keep give best products to your customers.

This is the most expensive fridge freezer we have ever purchased and it is rubbish. It doesnt seem to freeze food correctly and if I try to freeze an unfrozen item it can take 2 days to become solid. The warning buzzer is VERY ANNOYING, it is like a race against the clock to put shopping away. I just hate it, I wish I had never seen this make in Currys and stuck with the Whirlpool I had for years and just replaced the broken shelves.

Beginning in year 5 our expensive built in Liebherr started to have problem after problem. Many of the appliance service companies recommended by Liebherr wouldnt service the fridge, or came out once and refused to come back for the next problem. By phone, Liebherr was not at all helpful. After 6 weeks of frustration I found their FB page and posted my complaints. Their Social media team was very helpful, got a service supervisor to call with a recommendation... An appliance service company that said they didnt service fridges!! However they recommended an individual who did fix things. Go to Social media for help with Liebherr.

In July of 2014, the ice maker on my Liebherr stopped working. Annoying, but not unexpected. I just let it go. Then, not two months later, the freezer stopped working. Had a Liebherr referred repairman out to determine the temperature sensor was no longer working. As of now (November!), still no parts, no sign of parts, and now the refrigerator is not working. Liebherr has been HORRIBLE in trying to resolve this issue. Im selling the house and am ending up having to purchase a brand new unit. Liebherr, never again!

Nice refrigerator. Easy to use. Having lot of spaces like So many racks. Able to keep all necessary products essential for purposes. Easy to clean. Able to adjust the temperature accordingly enough for kitchen purposes. I like it very much.

I had already heard about the brand Liebherr as my brother is working at Germany. When we wanted a refrigerator to our house, my brother strongly suggest me to get a liebherr refrigerator. So went in search for it and got one. Superb product, looks premium.

Hii guys I had purchased a new Liebherr refrigerator from vijay sales, I had suggested by vijay sales employee.. with the explanation I had purchased it after using the refrigerator I had seen a excellent performance by refrigerator, perfect cooling and services is also good and I got lot of space in this and I had spice boxes also. I suggest to buy liebherr refrigerator to my friends & relatives also.... I suggest you also to buy such good product and its worth of cost....

Liebherr having the best quality refrigerator available in market. Build quality is so good. I bought 346 ltr ref. This model is having some unique feature like ice twist, cool pack. The top most feature is spice boxes which make it different from other brand. We can store spices also in this refrigerator. Top quality material is used to make this ref.

The refrigerator which was purchased from Vijay Sales Kharghar Navi Mumbai delivered the product. As the shelf of the defroster on which it is hold is been damaged on corner and can be seen only once we remove which is not noticeable unless removed 6 days back when the service technician came as a complaint was raise at Vijay Sale for the the problem which was taking place in the defrost section there was lot of ice getting accumulated kindly request to please replace the refrigerator as the technician has also mentioned in his service record and the refrigerator is 2 months old. Having a really very bad experience.

Hi. This Liebherr product very good. Am using TCB2640. This is the best refrigerator and like the cool pack and spice box and this fridge is very silent not like other brand, Please try this brand and also suggest all my friends to buy Liebherr product... Thank you.

Liebherr the name says it all. The best refrigerator Ive ever purchased. Top notch quality. Its noiseless. Ive stuffed it with food and its always fresh. Ive been using it for the past 8 months and Im completely satisfied with my buy.

This is the product that could be great if only the parent company would allow it to be great. Some of the problems weve encountered have been solved (for our needs, anyway). The major problem has not. Some of this will help you, I think. Some of it will annoy you more. Icing on the back of the fridge. There will always be frost and, especially in humid climates, some ice on the back of the fridge. This is a compromise for the depth of the fridge. We put meats and other items like pickles, etc, at the very back of the fridge to keep them as cold as possible. Theres a risk of it freezing if you rest it against the back. We live in an apartment and are used to these compromises. If you live in a house, get a bigger fridge that cools itself more traditionally.Icing and drain plug clogging. These are related issues in our experience. For whatever reason, the fridge circulation fan is defaulted to the off position. With this off you will get a lot more icing on the back of the fridge. This will then clog your drain plug with ice. Turn the fan on and occasionally check to see if it is still on - a power outage will turn it off again. Weve had it running for about a year and no more ice issues.What to do if the drain plugs up. You will need to defrost the fridge completely and have it turned off - leave the doors open. Wait until the ice melts. If there are sheets of ice, wait until they sort of melt, then pull them out - otherwise, expect large puddles. We poured some hot water from the tap (not boiled water) into the drain to help it along, but that took forever. Nows a good time to clean the back wall of the fridge. Not too bad, all things considered.FINALLY: THE ICE MAKER -- this is the worst part about the fridge. If the parts were cheaper, it would be an Ok compromise. It is a small unit and will provide enough ice in the Summer for a couple people who drink ice water all the time. Family amount of ice? No. Problems: the ice tray itself. Our first one lasted about 2 years. Consecutive trays, much less. It has broken in a couple ways: First, the thermistor attachment assembly breaks off the ice tray. Ice stops working. Second, the plastic tray (because it is torqued to remove the ice) gets cracks in it. You then get water and some ice cubes. The water then freezes the ice cubes that do make it out and it freezes into one solid mass on the bottom of the ice tray. Fun.REPLACEMENT COST. Can you buy just the plastic ice tray? No, you have to buy one ice tray, one thermistor assembly, and two plastic parts that never break. Ever. Cost - $150+ shipping. So the only part that ever breaks is the plastic ice tray and the plastic retainer of the thermistor. So, every 9-15 months the ice cube tray gets cracks or the plastic part that keeps the thermistor in place breaks. If it was $20 we would be Ok with it - again, were used to these kinds of annoyances and compromises living in an apartment. Its also pretty easy to replace. But $150? Please.Finally, Liebherr. Its clear they just dont care or they think that if they did sell just the ice tray + thermistor part that this would be admitting something wrong? Considering what theyre involved in besides fridges it would seem that worrying about these products is the last thing on their minds. If people keep buying them they will keep making them, *even if the products are not reasonably serviceable*. That, or because of their price point they think wealthier people will just have them maintained and not worry about the cost?Who knows. Either way, if you buy one of these dont expect the greatest service, nor any help from Liebherr itself. I would expect that the service companies just dont sell enough of them to be experts and their access to inexpensive parts is the same, although I really wonder what wholesale prices are. In case Liebherr ever reads this: I would never buy your products again, but for now were stuck with it.

The worst purchase I have ever made. I write to advise consumers to avoid Liebherr fridge freezers at all costs. I purchased a Liebherr fridge for my daughter in October 2016 and my daughter has been experiencing problems ever since. The fridge had never run at the proper temperature. The temperature is never constant and is always below 38F, it is closer to 50 and lower. We have been told that there is nothing wrong with the fridge. Now we have been told to keep the fridge-freezer at the highest setting at all times! The company refuses to accept the fridge-freezer is faulty. My daughter is therefore stuck with a malfunctioning fridge that is unlikely to last much beyond its 2-year guarantee.

Good performance. Low consumption of electricity. In this the have of alarm that when the refrigerator door is open the alarm run. It is good because we can know whether the door is open or not. The service are good.

CS1311CS1360/07011/7084638 - 00. One shelf on the door broke off after 3 months. The butter compartment broke as well. Now the actual handle on the refrigerator door broke off completely and there were 4 plastic parts scattered on the floor! Were I a very strong woman I might have thought I opened the door too quickly or carelessly. I have always had little arm strength and am frequently called delicate! I am blamed repeatedly for every issue. Having owned 2 extra large SubZero refrigerators in my former home and had no problems with either one, I know it is not me that is making this happen.

I had a Liebherr fridge/freezer for about ten years. It packed up so I decided to invest in another one. Bad move. We ordered a fridge/freezer and it was so noisy. Plus, on a number of occasions we thought we had closed the doors but we didnt and the freezer door doesnt have an alarm so our food had started to defrost. On our old model, the alarm went off. The shop that supplied our fridge/freezer came to inspect it and agreed it was very noisy and replaced it. The new one has exactly the same problem - its noisy - its like having a vacuum cleaner on in the corner of the kitchen. Plus, we have left the freezer door open now by mistake on at least four occasions - no alarm - I think you literally have to slam the door shut otherwise it will not close. I am so disappointed with my new Liebherr and I will never buy another product from them.

Brought this brand refrigerator 6 months back and this refrigerator performance was excellent and other features like spice box is very much useful to keep spices and storage of milk products separate compartment.

Liebherr side by side fridge is worthless. The first one I had did not cool and the ice maker didnt work. It also developed and awful smell. After countless repairs and a many phone calls they finally replaced it (but not without a huge fuss). THe replacement had similar issues plus the handle broke off the door, the front of the freezer drawers broke off and the drainage line was always clogged and dripping into the freezer causing ice buildup that has to be chipped off or the door wont shut. I send the repair service photographs of the broken handle which after 4 weeks with no contact said they had to reorder because it came in bent. (A solid rod of stainless steel?? I doubt it). Then they said I should fix it myself because I was a difficult customer. NEVER deal with this brand.

I bought Liebherr Single door refrigerator few months back and warranty expired recently. Product was not since purchased due to corona period. We were unable to use it because of lockdown. Refrigerator is still brand new but lock is coming out of the fitment. When approached customer care and service engineer they asking service charges of 650 + 200 for such a pathetic lock. Such a new item, and quality of lock is 3rd class, it is made of plastic and they dont even bother to address the issue. I strongly recommend to look at lock quality before purchase and avoid the brand in India. We have many more worthy brands like LG...

First fridge died at 2.5 years right after warranty expired, reason was pipes sandwiched in the fridge back burst and hence not repairable. Company offered me a new one for 400eur which I foolishly accepted (first one was 1300eur), same thing happened to my friend Nikos, burst pipes and fridge goes to be recycled, he too got the offer. Kept only the icemaker from the first one just in case. At 2.5 years the icemaker doser died, service tech gave a part price of 600eur, so I have no icemaker since. And today the Made in Germany fridge completely died and me running to friends to store my moms chemotherapy meds. Tons of local threads regarding this burst pipes problem, I now regard this company as pure evil, they manufacture defective products on purpose according to where local laws allow them to do so.

I bought Liebherr fridge in 2018..346l blue colour... Its really cool looking and good for modular kitchen... I recommend everyone to buy this fridge... But dont worry about reviews.. This is really best product.

Our experience with Liebherr Refrigerator has been appalling to say the least. We moved into our new house in 2004 and I would think on average the fridge has broken down every three years. The temperature dial for the fridge keeps going haywire. And of course it is always just out of warranty when this happens. Its cost us a small fortune getting it repaired and not to mention the really stressful situations this causes when it happens again and again. I find the suppliers/service people here in Ireland totally inadequate in their response. I dont think once I got an apology from them for all the stress their product has caused. I would not touch any Liebherr product ever again and would advise anybody to run a million miles from them also.

I came to know about Liebherr refrigerator from a close friend. Liebherr refrigerator is one of the best refrigerator which I had come across. I have been using since 3months. Top quality and accurate cooling.

We are a couple of seniors and easy on our appliances. We paid a lot of money ($4,706.31) in 2009 for French doors, 2 freezer drawer model Liebherr refrigerator. We loved the look and features showing in and out. Within a few short months, the insides’ starting falling apart. The drawer tracks kept falling off and the milk shelf restraints broke loose. Just five years later, just after the warranty was done, the inside of the refrigerator part started freezing up and frost formed all over the back wall. We hassled back and forth with Customer Service and they finally agreed to send us a part (Evap Motor). We had to pay to have it installed. Now we have it set at 40 degrees, and it still freezes some foods. I am so unhappy with this product and would not recommend it to anyone.

This refrigerator has worked with no issues for as long as we have owned it approximately four years. My only complaint is the size which provides limited storage but this is not the fault of the unit but rather the result of living in a Condo which has restricted room.

Had purchased the fridge in July 2019. Worked for a year and in August 2020 the cooling issue started. After demonstrating a complaint on 2nd Sept 2020 even after continuous follow up till date the service engineer has not dropped to attend the breakdown. Would not give even a single star for the product. They are not worth for that too.

The fridge has given me good service. Months ago water dripped into the icemaker drawer creating blocks of ice. I took out the ice making tray to find that a corner of the plastic broke off permitting water to drip into the ice cube drawer. This plastic extruded part is 3 inches by 7 inches and produces 10 small ice cubes. I was given a price of $220.00 + taxes to replace. Since the freezer section is small I purchased a 5.1 ft3 separate Danby freezer 4 years ago to compensate. This entire freezer cost $199.00. Spare parts are always expensive but this is more than excessive. Very disappointed being held hostage to this practice. Wrote to LIEBHERR in the US and have received no response.

We have owned C 16 model of Liebherr refrigerator since 2014. Over that time, we have had multiple issues - from breaking shelves on the front door, to the front metal handle coming off, to constant leaking inside, etc. It has been non-stop, and we are sick and tired to dealing. Never in my life have I had issues with multiple plastic parts breaking of a fridge... We are a small family of three, so the problems cannot be blamed on the extensive usage. It is just a cheaply built appliance. Please, save your money, time and nerve cells, and stay away from this model.