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Liebherr Refrigerator Model CS1360B
Liebherr Refrigerator Model CS1360B
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Liebherr Refrigerator Model CS1360B

24 Inch Stainless Steel Counter Depth Bottom Freezer Refrigerator, in Stainless Steel

Liebherr 24 Inch Counter Depth Freestanding Refrigerator with 12.7 cu. ft. Total Capacity, 3.3 cu. ft. Freezer Capacity, 4 Glass Shelves, Crisper Drawer, Right Hinge, Automatic Defrost, Sabbath Mode, Energy Star Certified, Ice Maker, SuperCool, SuperFrost, Adjustable Glass Shelves, SuperQuiet, Star-K Certified, LED Light Column, GlassLine in Stainless Steel

Manufacturer: Liebherr

MODEL: CS1360B

MSRP: $2359.00 USD


Liebherr Refrigerator Model CS1360B Error Codes

CODE: F0   
PROBLEM: Informs about a problem in the BIO sensor "fresh air". 

CODE: F1  
PROBLEM: The refrigerator chamber sensor has failed. 

CODE: F2   
PROBLEM: Malfunction of the evaporator evaporator sensor (there is no cold in the chamber, or it freezes). 

CODE: F3   
PROBLEM: Malfunction of the air sensor of the freezer compartment. 

CODE: F4   
PROBLEM: Malfunction of the evaporator sensor. 
 
CODE: F5  
PROBLEM: Malfunction of the microprocessor control board.


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Related Error Code Pages:
Liebherr Refrigerator Error Codes,

Related Troubleshooting Pages:
Liebherr Refrigerator Troubleshooting,

Related Repair Pages:
Liebherr Refrigerator Repairs,

Related Parts Pages:
Liebherr Refrigerator Parts,


Liebherr Refrigerator Model CS1360B

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Product Reviews:

In my view, the product is Awesome product. Power consumption is very low.
In my view, the product is Awesome product. Power consumption is very low. Worth buying. Worth money. Service is very good. I strongly recommend to all who are looking for buying a good refrigerator brand.
Published: March 30, 2022
Jabsheed of Kozhikode, Other
Source: consumeraffairs.com

My husband and I won 2007 Obie award for Best Kitchen remodel in Georgia. T
My husband and I won 2007 Obie award for Best Kitchen remodel in Georgia. The Liebherr fit my requirements inside and held the decorative panels on the outside. Almost immediately we had problems the other consumers had. Ice maker has broken down twice after 2 years of usage... $900 replacement. The so called cooler unit freezes up and once or more a year I get to defrost the ice in the back. It constantly drips inside the refrig. unit thus having to wet vacuum the bottom to get out the water. Liebherr refused to acknowledge all my problems. A technician was sent out and he couldnt adjust any temperature to make things any better. You can believe that my customers know never to buy this for their kitchen. It is sweating so much inside now that I believe it is on its last leg.
Published: October 13, 2017
Gay of Roswell, GA
Source: consumeraffairs.com

Why would anyone choose to buy these expensive contraptions? Liebherr websi
Why would anyone choose to buy these expensive contraptions? Liebherr website offers no possibility to register a complaint or ask for help... other than through the service people who in this case are part of the problem. Six weeks without a functioning refrigerator last summer... and no response much less remedial action!!! We naively asked Liebherr via service-appliances.us@liebherr.com (repeatedly) and via team.online team.online@liebherr.com or any suggestions on how to avoid these problems... or at least have them fixed much faster and reasonably. The house we bought a year ago in Washington DC came with a three-piece Liehberr appliance: refrigerator, freezer and wine cooler. So far the only one that has worked well is the least useful one the wine cooler. Please escalate this because it must not be a normal situation... otherwise why would anyone would buy a Liebherr refrigerator? If our problems are not fixed definitively I will certainly be speaking loudly and negatively about Liehberr. Soon after we moved in the refrigerator (a large premium unit serial number 40168030909984 and service ref. **) became a freezer -- resulting a wastage of food and the separate freezer stopped producing ice. A repairman from M&M came promptly diagnosed a sensor problem for the refrigerator -- ordered the part (which took weeks to arrive) and then returned to fix the problem (two service calls and parts charged, of course).The same problem occurred nine months later. The refrigerator froze our food, the repairman came, charged to diagnose a sensor problem, ordered the part and we have had two missed appointments to install it (once they came within the agreed time window but without the promised 30 minute warning and missed us; the second time -- a week later -- they called within the agreed window... just to say that there was an emergency and they would not be able to come for another week!). So the refrigerator is prone to problems and the maintenance system seems to boil down to just one person who handles Liebherr and a company that never has any parts in stock. As for the freezer the solution seemed quite involved and expensive and we decided not to bother (...again, what does this say about Liebherr products and service?)
Published: January 19, 2015
Enrique of Washington, DC
Source: consumeraffairs.com

I, too, have never written a consumer review for an appliance Ive purchased
I, too, have never written a consumer review for an appliance Ive purchased, however I feel compelled to warn anyone thinking of purchasing one of these refrigerators. Almost every issue documented in previous reviews has also happened to me. The unit is three years old and it is, literally, falling apart. Any tray that relies on a plastic component is now broken - all the door trays are duct taped up and the freezer bins are cracked at every stress point. Every time I open the freezer, I hope to have a couple cubes of ice. The ice maker was repaired several times early on in the purchase, then flooded, and then produced 12 - 20 tiny cubes of ice daily for two years. Now its broken and my appliance company hopes to have luck getting Liebherr to respond to them. Its the most frustrating high end appliance I have ever chosen and I regret it every day.
Published: April 5, 2016
Julie of St. Louis Park, MN
Source: consumeraffairs.com

I have purchased Liebherr refrigerator in month of August 2021 and from 23r
I have purchased Liebherr refrigerator in month of August 2021 and from 23rd October 2021. Fridge is not giving cooling.. And we have launched a complaint on 23rd October 2021 as it was Saturday so we were not able to contact so we again called on Monday (I.E 25/10/2021) for complaint customer care people. They accept our complaint and told that they will resolve our complaint within 48 hrs. But still on 29/10/2021 they havent resolved our complaint nor technician has contacted us... After so many call and reminder to customer care everyday their answer is that they keep call on hold and talk with their fake service team and they pass on message that our technician will come in 1st half. This answer I am receiving from last 4 days and we take again followup that your technician has not yet came so the answer is that he is in your area only he will come but from last 4 days he is in our area but cant come.... And today answer after follow up is same that they will come in 1st half and plus they are not providing technician number also.... Worst worst worst service at all...
Published: October 29, 2021
neha of 400069, Other
Source: consumeraffairs.com

Dear Customers, Vendors of Liebherr refrigerator and Liebherr organisation.
Dear Customers, Vendors of Liebherr refrigerator and Liebherr organisation. I am a genuine customer and not a competitor. My name is Pracheta and my details will be found in Vijay Sales Panvel, as well as in Liebherr customer service. Please note buying Liebherr refrigerator has been my worst experience with an electrical appliance bought ever. This is the first time we bought a Liebherr product with a lot of expectations. Within a 6-7 months use, we have had issues with extreme cooling, water leakage from fridge - leading to health & sanitation issues of my family. My family has also suffered from food poisoning due to spoilt food and erratic cooling conditions of the fridge. There used to be continuous water leakage inside the fridge spoiling all raw vegetables, masalas and also cooked food. There were times, when there was no cooling and sometimes extreme cooling. After logging a complaint for the first time with customer care on 23rd July **, a technician came within 2 days and mentioned that the issue needs to be checked and updated to head office for resolution. A second round of at least 10 follow ups thought 3 weeks, Arun ** obliged and assured that fridge will be replaced. This promise also seemed empty as it took more than a week and a series of follow ups to replace the fridge. Now finally after the packed fridge has arrived, my family has to go through another series of waiting for installation. Finally today I have a packed fridge + old fridge gone - with practically no fridge to use and another long wait for a technician to install. Engineers do not work after 6pm, but Liebherr is ok to have a customer have the worst experience since a month. My details of the fridge purchase with my details are available for the company to validate.
Published: August 22, 2019
Pracheta of Maharashtra, Other
Source: consumeraffairs.com

I bought a new Liebherr refrigerator and it never cools right in the fridge
I bought a new Liebherr refrigerator and it never cools right in the fridge compartment. I had service 7 times and the same answer - it all checks out OK, but the box is 48-52 degrees. Not sure why? I called the company and the manager. No return call. Beware, dont buy one. A lot of money, no service and mine never worked.
Published: January 6, 2013
Ed of Chicago, IL
Source: consumeraffairs.com

Liebherr Refrigerator freezers: I purchased these 2 units at an auction at
Liebherr Refrigerator freezers: I purchased these 2 units at an auction at Elite Appliance. They were sold as new but with cosmetic issues. They worked for 7 months, then both units failed. When I called for service, I was told that these were not new, rather they were second hand. No one would take responsibility for the lie. Not Elite Appliance, Almo the distributor that sold them the units, or Liebherr. Pieces of junk. Do not buy!
Published: October 6, 2017
Lee of Arnaudville, LA
Source: consumeraffairs.com

We purchased a house in NYC that had this built in refrigerator/freezer. It
We purchased a house in NYC that had this built in refrigerator/freezer. It looks beautiful as a built in, but thats about the end of it. It wasnt that old (2 years old), but the previous owners had given up on it working. We had the Ice Maker repaired for a few hundred dollars...only to have it go bad again 6 months later... The repair company actually asked us not to try and repair it because they said the brand is so incredibly bad. We had it repaired again and again. Why? Because it will cost $7k to replace it (similar to the original price). For that much money, an appliance better live for about 20 years. The problem with the ice maker was 2 things... the ice maker was broken, but it only works when its below zero. The temperature control is so bad in the freezer that my Ice Cream melts and is always soft even when the temp says 4 degrees. The reviews Ive seen from others on this brand are quite similar. Id never in 1000 years want a product from this company again.
Published: November 13, 2016
Damon of New York, NY
Source: consumeraffairs.com

It has been a good experience with this refrigerator. No starting trouble w
It has been a good experience with this refrigerator. No starting trouble was felt when we started using it. It is easy to maintain the refrigerator. Cleaning wasnt a big problem. Overall a good refrigerator.
Published: March 28, 2022
Rajani of Palakkad, Other
Source: consumeraffairs.com

We recently bought the Liebherr TCb2640 which eases the use of our storage
We recently bought the Liebherr TCb2640 which eases the use of our storage as a family of 2. The spice box has been helpful to make life easy in storing spices and so has the vegetable sorter system. Its compact design and the the size fits in the space and kitchen. The shelves are easy to adjust making some space at the last minute enables it to double up the ease to store more. The installation took place in short duration of time and serviced well by the engineer. I thoroughly recommend the same if youre looking for a compact refrigerator with fully added features.
Published: August 20, 2019
Mala of Mumbai, Other
Source: consumeraffairs.com

I have never had any problems with refrigerators that cost $300-$500. They
I have never had any problems with refrigerators that cost $300-$500. They just ran forever until they died at a ripe old age. But I wanted a counter depth fridge for a renovation and six years ago, Liebherr was cheaper than US brands like subzero. SO I paid $3000 for this hunk of junk, which started malfunctioning the first year. The sensor had to be replaced three times--and the repair people put it in upside down once. After the first year, I had to pay at least $150 to get it diagnosed--not fixed, diagnosed.When you pay $3000 for a fridge, you expect it to work or be fixed for free. The fridge continued to malfunction periodically beeping and warming. Usually I could fix it. But recently it died. The lights just went out and the buttons didnt respond. The beeping wouldnt go off even when I tripped the fuse. It was driving me crazy. I finally put a heavy blanket over the fridge to mute the noise. I paid my super $100 to fix it. He unplugged and replugged it. Within two weeks it died again--the only thing working was the incessant beep. I had to wear earplugs. I called the Liebherr repair people and it cost $160 for them to come out and tell me that the computer was faulty and would cost $1000 to replace. This is truly the refrigerator that keeps on costing. But they did show me a neat trick to keep it alive. I think it was press the power and alarm button on the right and increase the freezer number to as high as it will go. This resets the lights and the readings--false though they said they may be. I dont care, as long as its cold. I would rather buy another fridge that works than pay another $1000 for this defective part. If you ask me, Liebherr is a terrible company and would advise anyone not to buy anything from them--especially a fridge.
Published: July 23, 2014
Pam of Ny, NY
Source: consumeraffairs.com

Really satisfied by the product and service. I bought a refrigerator few mo
Really satisfied by the product and service. I bought a refrigerator few months back, worth each penny. So far no complaints I also got it in a better market price. However, I think new technology can be applied to these products.
Published: March 30, 2022
Akhil of Kochi, Other
Source: consumeraffairs.com

I had already heard about the brand Liebherr as my brother is working at Ge
I had already heard about the brand Liebherr as my brother is working at Germany. When we wanted a refrigerator to our house, my brother strongly suggest me to get a liebherr refrigerator. So went in search for it and got one. Superb product, looks premium.
Published: March 30, 2022
Ajith of Ernakulam, Other
Source: consumeraffairs.com

We purchased a new Liebherr refrigerator in January 2013. Have had countles
We purchased a new Liebherr refrigerator in January 2013. Have had countless problems with the ice maker followed by endless service calls. The quality and workmanship on a high priced refrigerator as this completely SUCKS!!
Published: March 10, 2015
Anu of Plano , TX
Source: consumeraffairs.com

My wife and I bought a 24 wide x 79 tall Liebherr fridge in 2009 as we were
My wife and I bought a 24 wide x 79 tall Liebherr fridge in 2009 as we were told it was the best in that size. It was like $2800, the price of a used car I thought then. We live on a houseboat in Seattle. From the beginning we had problems - broken handles, shelves that needed mending with plexiglass and epoxy. But worst of all, we had to defrost the freezer at near weekly intervals. And the drain in the fridge compartment would freeze up or smell so horribly that we injected bleach with a syringe to keep the smell down. We are dumping this fridge (and describing its shortcomings to anyone who is foolish enough to get it) for a Bosch, which we are assured will be less challenging. Remains to be seen. I have never had a fridge this disappointing. All the others ran for years, decades even, and failed at the end of their lives - as expected. But they did not fail on a weekly basis. Best of luck to anyone who still has a Liebherr. Never again for us.
Published: December 31, 2018
JOHN of Seattle, WA
Source: consumeraffairs.com

I have purchased TCSS 3540 product from Electronic Store in January. I am q
I have purchased TCSS 3540 product from Electronic Store in January. I am quite excited to share my positive experience with brand. Liebherr as a brand has a good reputation and it is actually specialist in Refrigerator product. Some special things which I wants to highlights:-# Door foam thickness is very heavy in comparison with competitive brand products which I find out help in maintaining cooling retention in whole fridge.# Moon Cut Toughened Glass Shelves which very easily without giving strain to your back help in adjust shelves at different heights without removing & re insert, this feature especially adore by my mother and per inch adjustment options is also excellent & life saver.# Vegetable Sorting System in vegetable box is unique & it helps to store fruits, vegetables in systematic manner which prevent Odour mixing & things are easily to search also.# Unique drawer for keeping small items like my sons birthday celebration. I have keep leftover cake in same which actually save space & this box is also adjustable which is superb actually.# Cool pack is actually very useful like I use same in my terrace party I keep beer, cold drinks on it for maintaining chillness for longer.# Special boxes for spices my wife gives 5 star as I belong to typical north Indian family so keeping spices in these boxes increase their aroma freshness & prevent Odour mix up in other things as well.# Shelves quality is very fabulous. I was quite stunned to find their flexible storage options.# One more thing which I like the most is their cooling part, freshness of product which kept in same is very excellent. I definitely give full credit to their Compressor which they call Next Gen.In nut shell being a German brand product quality, design, innovation plays important role & moreover they work on 100% space utilisation, all utility features & superb energy efficiency like just a 221 units per year energy consumption is quite fabulous I found, I believe 5 Star Ratings to performance.
Published: April 20, 2020
Dhanwant of Delhi, Other
Source: consumeraffairs.com

Liebherr refrigerator is good refrigerator brand using this refrigerator an
Liebherr refrigerator is good refrigerator brand using this refrigerator and one of my friend refer to buy this brand. Nice color and got more space to keep vegetables and fruits. Less power consumption.
Published: March 23, 2022
Sangeetha of Bangalore, Other
Source: consumeraffairs.com

Hii guys I had purchased a new Liebherr refrigerator from vijay sales, I ha
Hii guys I had purchased a new Liebherr refrigerator from vijay sales, I had suggested by vijay sales employee.. with the explanation I had purchased it after using the refrigerator I had seen a excellent performance by refrigerator, perfect cooling and services is also good and I got lot of space in this and I had spice boxes also. I suggest to buy liebherr refrigerator to my friends & relatives also.... I suggest you also to buy such good product and its worth of cost....
Published: March 15, 2022
Muthyala of Hyderabad, Other
Source: consumeraffairs.com

Ive had my Liebherr refrigerator for a several years now. It looks good, bu
Ive had my Liebherr refrigerator for a several years now. It looks good, but so many things have gone wrong with it from the beginning. The inside sweats, a lot. It has sweat so much that water pools in the bottom, under the crisper drawer, if I dont constantly wipe it out. In the freezer, the ice maker stopped working. The ice tray cracked and the mother board failed. It was a mess because water flowed into the ice drawer and froze. Since this is considered a high-end appliance, the repairs and replacement parts were not cheap either. My complaint is that it is a piece of junk with a high price tag, plus huge repair and replacement expenses. Never buying Liebherr again.
Published: May 31, 2017
Paige of Chicago, IL
Source: consumeraffairs.com

As you know if youre reading this a Liebherr Refrigerator costs as much as
As you know if youre reading this a Liebherr Refrigerator costs as much as a decent used car. For that kind of money youd think you would get quality. Youd think if something breaks there would be a repair network for it. Youd think the customer service people would try to help. Youd be dead wrong on all counts. I have had a Liebherr refrigerator freezer that has been a continual nightmare. The icemaker has been broken almost since we installed the appliance. Weve given up on that after endlessly trying to get it fixed. Now the freezer is not working. For the past three weeks we have had no freezer. I cannot get a repair person out here. I live in a major west-coast metro area. I could understand that it would be hard to get a repair if I were in some remote location, but that is not the case. Of the repair people Liebherr recommended only one would respond. They came out, pulled the unit out of its cabinet, damaging the veneer in the process. Took the back off and decided that another person would have to come out and look at it. For this they billed me $160. After a week, I called and was told they couldnt deal with it. I had the credit card company stop payment and were still trying to resolve that. Second person was from about 50 miles away and would only come out if I agreed to pay him $300. Cash only, no checks, no credit card. I agreed because I need a freezer. He did nothing. Ran some diagnostics. Told me I needed two parts and he would only come back if I paid him another $300. Cash. And Id have to get the parts. These are the best people Liebherr could recommend. This is so sleazy that it borders on criminal. I decided Id had enough with Liebherr and went shopping for a replacement unit thinking Id be better off just cutting my losses at this stage. As it happened the local rep was in the store when I was there. He told me hed work to get it straightened out. So, several days later repairman number 3 shows up. He takes the freezer apart and decides he cant do anything and anyway, hes going on vacation for two weeks so hell get back to me. I have spent untold hours on the phone with these people. I have dealt with three of their repair people. The only thing I have to show for it is a $300 cash payment to one of them and a credit card battle with the other. My freezer is still not functional. My icemaker has never worked. You would be out of your mind to buy a Liebherr anything.
Published: August 14, 2017
Wen of San Francisco, CA
Source: consumeraffairs.com

You dont happen to buy a refrigerator everyday. So I happen to visit the Vi
You dont happen to buy a refrigerator everyday. So I happen to visit the Vijay sales outlet with my wife for searching a new one and happen to see this new name Liebherr. The sales guy convinced me that the CNPef 4516 is the latest entrant in the market, however after some research and history it so happens that they have only been manufacturing refrigerators. So we decided to get it home. Its certainly unlike your regular refrigerator where its premium reflects on it being installed. A quick billing and a easy installation is all it took to bestow its presence in my kitchen, the cooling has been magnificent since day 1 and in a city like Pune where the heat can get extreme this refrigerator doesnt let you down. The easy to store vegetable bins and the cooling are the very fact that it does its job well. The freezer is different than others and can go up to -32 with the super frost is amazing.
Published: August 20, 2019
Dev of Pune, Other
Source: consumeraffairs.com

I had purchased a Liebherr refrigerator on April 9th and the freezer didnt
I had purchased a Liebherr refrigerator on April 9th and the freezer didnt work from the day 1. I called the customer service; it took them 2 weeks to get the technician in. They had to order the parts and it took them another week and a half. The freezer stopped working in 2 weeks again. I called them; the technician showed up in a week and a half and said the compressor and 2 other parts need to ordered and it was back ordered from Germany. I called the complaint department and they said they will replace the unit. From April 9 (today is June 26th), I have been calling and the replacement company, Alamo, said the unit is back ordered. I called the Liebherr customer service again and they told me to speak to a supervisor at Alamo which I did and he said they got the unit and they will ship it to the servicer. I have a family of 6 and my son has very severe allergy problem and we always stock food for him. Here I am without a refrigerator since April the 9th. It is very frustrating and I would not recommend anyone to go with this brand. Its is wastage of money.
Published: June 26, 2013
Reshma of San Bruno, DE
Source: consumeraffairs.com

I am so disappointed with my Liebherr refrigerator. I purchased it in 2008
I am so disappointed with my Liebherr refrigerator. I purchased it in 2008 and expected it to perform as it was advertised. Since purchase the ice maker no longer works, the side panel refrigerator shelving pulled off and broke, the back of the refrigerator is icing, the vegetable and meat drawers fill with water, and - last straw - the door handle broke off! Poor manufacturing and substandard materials completely negate the refrigerators convenient sizing. I feel foolish for paying so much for this carelessly made train wreck.
Published: January 5, 2015
Susan of Gig Harbor, WA
Source: consumeraffairs.com

After seeing at least 50 refrigerator brands I came across the brand Liebhe
After seeing at least 50 refrigerator brands I came across the brand Liebherr that has been new in India. After careful comparison and analysing what would suit my kitchen. The Liebherr TCss 3540 is unusually different and I must say classy cause the Stainless steel look is different from the other refrigerators Ive seen. With immense space and adjustable shelves I could make space for everything. The highlight of the refrigerator that amazed me is the various shelf. Its the most useful feature where I can store the delicate essentials. I would give this refrigerator a thumbs up and perfect for those who love cooking and baking. Did I mention this cool pack that doubles up to store the drinks when you have a party. Check this one out. If youre looking for class and features Liebherr TCss 3540 is perfect for you.
Published: August 21, 2019
Pradali of Other, Other
Source: consumeraffairs.com

Our refrigerator is just 3.5 years old and our freezer has not working for
Our refrigerator is just 3.5 years old and our freezer has not working for the past three months. We have been very patient, and I called Liebherr today to try to get some kind of information as to how to move this along, as we need a freezer. All Liebherr kept saying is our product is out of the two-year warranty. Liebherr pushed me to where I bought it, and the appliance center told me to contact Liebherr. On top of the fact, no service person will work on a Liebherr. DO NOT WASTE YOUR MONEY, this is not a top of the line, or high-end product, just collecting your money. NO CUSTOMER SERVICE.
Published: October 26, 2020
Andrea of Mountain Lakes, NJ
Source: consumeraffairs.com

A good Refrigerator in term of cooling performance, extended food life with
A good Refrigerator in term of cooling performance, extended food life with accurate temperature, Best built quality and Nice design... I highly recommend this brand because of quality assurance and It gave opportunity to feel Premium inner interior.
Published: February 26, 2021
Ananya of Navi Mumbai, Other
Source: consumeraffairs.com

Two issues: The main problem is a seriously flawed design in their model RI
Two issues: The main problem is a seriously flawed design in their model RI-1400 refrigerator. A fatal flaw that they should cover as a defect and not rely on the its out of warranty gambit. The problem. Every 18-24 months the temperature sensor fails and the refrigerator becomes a freezer. Totally useless at that point.Then the real issue. They refuse to support the problem. They rely on policy that I have to work through a dealer, even though not one within 100 miles. They WILL NOT sell me the sensor, even though I know its the problem and have fixed it myself once before. They forced me to order it through a dealer and they had issues of their own. They would not give them a price until they placed an order and they would not sell to them on account - forced them to use a personal credit card! When it works, it works great. But a refrigerator that fails every 2 years - like clockwork - is no bargain. And you will be without a refrigerator for days/weeks while you work through Liebherrs anti customer service. DO NOT BUY LIEBHERR.
Published: October 7, 2014
David of Cambria, CA
Source: consumeraffairs.com

The ice maker on my Liebherr fridge stopped working a few weeks ago. The te
The ice maker on my Liebherr fridge stopped working a few weeks ago. The technician from Electra the agent for Liebherr in Israel diagnosed the problem and told me that for the parts and labor it would cost NIS2000 ($600) to do the repair work. I wrote an email to Liebherr Germany to tell them that I had sourced the same parts from their distributor in Holland at 50% of the price quoted in Israel. Germany sent a mail to Electra the Israel distributor and a few days later Electra called me to say that they would reduce the price of the parts to NIS1470 ($400). I subsequently brought the parts from Holland and had my own fridge mechanic do the repairs. He found that only 1 small part which costs NIS150 ($40) needed replacing as all the other parts which the Electra technician had said needed replacing were all in perfect working order.
Published: September 21, 2014
Larry of Raanana, Other
Source: consumeraffairs.com

Experience intelligent ✓ and individual solutions ✓ for cooling and fre
Experience intelligent ✓ and individual solutions ✓ for cooling and freezing. Gain more time for important things. More information at Liebherr. good service, experience mote, excellent service, well customer service
Published: March 30, 2022
ABIJITH of Eranakulam, Other
Source: consumeraffairs.com

Working very good, worthy money, good product, I am using this refrigerator
Working very good, worthy money, good product, I am using this refrigerator, is very good, very huge inside space, everything is good, I am really satisfied with this refrigerator, everything perfect. Worth money.
Published: March 28, 2022
Danish of Kozhikode, Other
Source: consumeraffairs.com

We paid over 1200 for the stainless steel Liebherr Fridge Freezer. What a B
We paid over 1200 for the stainless steel Liebherr Fridge Freezer. What a BIG MISTAKE! We have had problems from the very start. The lights did not work then the door would not shut properly. A year after purchase the ice kept collecting and the fan made a horrendous grating sound. We have had the engineer over at least 5 to 6 times since we bought the beast! And at what a cost. It is outside the guarantee and warranty period and now constantly the Alarm keeps going off in the Ice compartment. I have to try and press the fast freeze or the Alarm buttons constantly to stop the horrible sound! Interrupted sleep every night! NEVER EVER WILL WE RECOMMEND OR BUY LIEBHERR! A WASTE OF MONEY AND UTTERLY USELESS! We had a Westinghouse before that for many many years...The only trouble we had was the light bulb change once! Eventually got tired with it and changed to Liebherr! WHAT AN EXPENSIVE ERROR! Please dont ever make the mistake that we have. The constant call outs have cost an arm and a leg! AND Liebherr....Customer service!! not sure why they call it that ....WHAT SERVICE #? They dont give a damn. Only want to make money by sending out expensive engineers who will rip you off and the problem reoccurs after a while.
Published: September 17, 2014
HECTOR of London, Other
Source: consumeraffairs.com

Hello members, I have taken fridge 290. lts nice product and good service i
Hello members, I have taken fridge 290. lts nice product and good service in this product and I like good cooling in this product with good quality and service. I have will get some more products in this brand, I hope vl receive soon. Thank you Liebherr
Published: March 19, 2022
Podishetty of Hyderabad, Other
Source: consumeraffairs.com

Product is good with good cooling, door is hard to open. Once closing the d
Product is good with good cooling, door is hard to open. Once closing the door and try to open, one should hold the refrigerator and door handle to pull. I trying to open just with handle the refrigerator shakes by changing the position and food inside will shake and fall or spill.
Published: March 18, 2022
HARISHAMRUTTUR of Mysore, Other
Source: consumeraffairs.com

Terrible terrible terrible. Two times I was fooled purchasing their refrige
Terrible terrible terrible. Two times I was fooled purchasing their refrigerators, no one helps you, no service, just the worst. Im out hundreds in food & service techs. Please, redo your kitchen if you must, DO NOT PURCHASE, ever!
Published: August 4, 2020
Ann of Rego Park, NY
Source: consumeraffairs.com

Liebherr refrigerator performing very well without any disturbing noise and
Liebherr refrigerator performing very well without any disturbing noise and its cooling is very good. I can easily keep items in it because of its large size its performance. And one more important thing is that it consume minimum electricity
Published: March 30, 2022
jinesh of Cochin, Other
Source: consumeraffairs.com

I had purchased the Liebherr fridge on August -2020 and since yesterday I a
I had purchased the Liebherr fridge on August -2020 and since yesterday I am facing cooling issue. I had called customer care and their mechanic visited but in vain and informed me that there is a gas leakage and it can only repaired by Monday. I am surprised and asked him that in Mumbai you are taking 5 days to just to fill the gas, What we should do in this case. I requested lot of times but I didnt got any response... SUCH A POOR SERVICE and Quality of Fridge is very bad.. I suggest not to take this fridge.
Published: April 29, 2021
VIJAY of Other, Other
Source: consumeraffairs.com

I bought Liebherr fridge in 2018..346l blue colour... Its really cool looki
I bought Liebherr fridge in 2018..346l blue colour... Its really cool looking and good for modular kitchen... I recommend everyone to buy this fridge... But dont worry about reviews.. This is really best product.
Published: April 19, 2020
punith of Bangalore, Other
Source: consumeraffairs.com

I bought a stand-alone Liebherr 4 drawer freezer and a Liebherr fridge in 2
I bought a stand-alone Liebherr 4 drawer freezer and a Liebherr fridge in 2003/4 (12-13 years) and these have worked perfectly ever since despite never having had a service. I have had a fire in my apartment and the insurance company has written off the fridge and freezer as it would cost more to clean and test them than to buy a replacement. The kitchen was also written off in the fire so I am looking for built-in fridge and freezer for the kitchen (the stand alone units were in a utility room next to my roof terrace; useful for keeping beer cool). Because of my good experience with Liebherr I was thinking of buying this brand.As part of my search I came across the Consumeraffairs.com site with all of the negative reviews and it is certainly giving me some pause for thought. The most common fault appears to be the ice-maker which, as one respondent mentions, we in Europe seldom use. The second most common problem appears to be the doors not shutting properly, especially on the units with two doors, again something less used in Europe. I am a little more worried about the problems with ice forming at the back of the fridge, the number of components that just break, the unreliability of the temperature control and the poor response from Liebherr. Has the quality of Liebherr dropped in recent years. Have the products become more complex and therefore less reliable or is there a specific problem with US based products – I found one review from the Netherlands where I live among all of the US based complaints.
Published: January 3, 2017
Neil of Amsterdam, Other
Source: consumeraffairs.com

Worst company ever! Sells bad units and doesnt care about their customers a
Worst company ever! Sells bad units and doesnt care about their customers at all! Zero customer service and take no responsibility for their products. They dont stand behind what they sell. I paid $2800 for a 24 refrigerator and was told theyre comparable to Thermador. What a JOKE. Im stuck with a crap unit which hasnt worked for a single day and they wanna try to REPAIR IT!!! Terrible company. I should be receiving a replacement.
Published: February 14, 2022
Gunika of Woodbury, NY
Source: consumeraffairs.com

Overall like the unit even though the ice maker failed shortly after warran
Overall like the unit even though the ice maker failed shortly after warranty and the freezer drawers easily fall out and break if not paying close attention.
Published: May 8, 2018
Andrew of Rochester, NY
Source: consumeraffairs.com

Oh what a new looking fridge freezer but I am afraid within a few months of
Oh what a new looking fridge freezer but I am afraid within a few months of purchasing this nice shiny appliance all our problems started. First the icemaker gave us too much ice only for a few weeks. Later it stopped dispensing ice all together. After a few more weeks all back to normal only for the problem to occur again and again and trying to get an engineer out to fix the ** thing. Well better chance of me finding and capturing the yeti after countless emails and we refusing to let the previous three different contractors out to look at our fridge again. Did Liebherr send out a different one? Www.agsrefrigeration.co.uk they came out and after inspecting the back off the fridge section found that there was a fault with insulation of the cabinet letting cold air and freezing up the tubing to the icemaker. In the end they submitted a report to the manufacturer who finally relented and gave us a new replacement. We are holding our breath and hoping we have no further problems with this one. However dont think I would go through all the expense of buying one of these fridge freezers again.
Published: January 30, 2015
Nat of Jersey, Other
Source: consumeraffairs.com

I bought a Liebherr refrigerator - CNes 4003, Index 20/001 in April 2009 an
I bought a Liebherr refrigerator - CNes 4003, Index 20/001 in April 2009 and after almost 4 years, I found out that I should throw it away since the insulation at the back was destroyed and it could not be fixed. Obviously, this was the last thing I would expect to hear since I had bought this appliance for 1200 euros at the time from a trustworthy & reliable brand in order to ensure peace of mind. Luckily, my high expectations were not turned down. The customer service in Germany has confronted my case with great professionalism and in a timely manner and I was offered to exchange my appliance with a new one with similar characteristics with my refrigerator and free of charge although the warranty had expired long ago. I promised them to acknowledge their response and professionalism since I believe that apart from complaints, we should also share positive experiences and give credit to the people who are able to listen customers voice & respond with efficiency to fair requests. Mr Andreas **, Technical Manager, Refrigerators & Freezers Division, thank you again for your professionalism.
Published: February 27, 2013
Anna of Piraeus, OTHER
Source: consumeraffairs.com

After several visits from the official Dutch Liebherr repair service, Liebh
After several visits from the official Dutch Liebherr repair service, Liebherr gave up on its own product! This top of the line Liebherr 3967-A20 RVS only lasted its Very limited warranty of 2 Years. This refrigerator listed at 3299 Euros in 2008. So after 4 visits the official Liebherr service person gave up and declared this unit not repairable. So I expected that a company like Liebherr would not hesitate to rectify the situation. So Liebherr replied that although the situation was extremely regrettable that the best that Liebherr could do was to Sell Me a new refrigerator at a reduced price. So how much you ask? CBNPes3967 for 1083,32 incl. BTW, for those of you outside of Holland thats 1083.32 Euro including VAT.Naturally, I told them that that would be completely unacceptable. Just imagine buying a very expensive refrigerator and have it fail only to make the same mistake again with a company that does not guarantee its products sufficiently. I then turned to Liebherr Germany to hopefully find someone to take responsibility for the sale of this faulty product. Well as you can imagine, I did not find anyone that was willing to do anything more than try and sell me another one of their products. Watch out people! OH theres more! Several other people bought this brand only to regret it later, see for yourself.
Published: March 11, 2016
Stephen of The Hague, Other
Source: consumeraffairs.com

Im using Liebherr refrigerator. Im very happy with performance....like Qual
Im using Liebherr refrigerator. Im very happy with performance....like Quality excellent, energy efficiency specially spice box, Vario safe, Vegetable sorting, cool pack, even no noice from compressor ....
Published: April 19, 2020
Lathika of Bangalore, Other
Source: consumeraffairs.com

When I went to buy refrigerator in the market, I liked the Liebherr refrige
When I went to buy refrigerator in the market, I liked the Liebherr refrigerator after seeing many brands there. The space for adjusting this refrigerator self is quite good. The vegetable box is also quite large. The toughened glass above the vegetable box is also very useful on which we can place our things. It also has a Spice Box option to contain spices which are not available in other refrigerators. Coolpad is a unique feature that can keep water cool in indoor and outdoor places. The power consumption of the Liebherr refrigerator is lower than other refrigerators. I am completely satisfied by purchasing this refrigerator.
Published: April 20, 2020
Sonu of Delhi, Other
Source: consumeraffairs.com

I have a single door model, cs 1301, 5 yrs. old. Recently the freezer temp.
I have a single door model, cs 1301, 5 yrs. old. Recently the freezer temp. became erratic and the alarm kept going off. Our food was not affected and stayed frozen. A week ago, a service tech found a build up of ice behind the panel that is behind the freezer drawers. He was able to remove the ice and the freezer seemed OK. However the temps. continue to jump up and down and sometimes the alarm triggers at temps of 6 or 11 above. The call cost $190.I reported the temperature readings to the service who reported back with a quote of $600 to replace the freezer components. I do not know how to proceed at this point: the problem needs to be corrected but I will be nearing $1000 in service calls. Do I buy a new refrigerator or put more money into the current one? This Liebherr model is the only refrig I know of that fits the space in my small kitchen.
Published: July 24, 2014
Peggy of Phila., PA
Source: consumeraffairs.com

Bought in Mid 2011 Large 3 door custom install. Off the hop freezer issues
Bought in Mid 2011 Large 3 door custom install. Off the hop freezer issues with frosting up. Tech made adjustments. Warranty is now over - Jan 2013. Now door hinge cylinder seal is gone too much money and currently living with it. Jan 2014 - Temp Alarm. Lost our food and had element replaced at my cost. June 2014, Ice maker isnt working and always questioned it...and the freezer is all frosted up again. Tech says $800 control board to fix plus plus plus...Havent yet had the Tech look at the compressor, Noisy! About to build my case to Liebherr but I am not holding my breath.
Published: August 8, 2014
B of Guelph, ON
Source: consumeraffairs.com

I am using Liebherr 220 Liters fridge since 8 Months, its working condition
I am using Liebherr 220 Liters fridge since 8 Months, its working condition is simply Excellent. Faster cooling. Thick door Quality. Bigger vegetable box is very useful to us. I saw in other brands vegetable box is very small for storage. Easy to adjust. The shelfs are good.
Published: March 23, 2022
Kalpana of Pedanandipadu, Other
Source: consumeraffairs.com

I was aware of the brand Liebherr. Came across the brand had launched refri
I was aware of the brand Liebherr. Came across the brand had launched refrigerator here in India since few years. I had got good review from a friend of mine and finally got one. Good refrigerator great space, quality. Loved the product.
Published: March 30, 2022
Himal of Ernakulam, Other
Source: consumeraffairs.com

I inherited a brand new Liebherr Fridge (RB1400) and Freezer/Wine Fridge co
I inherited a brand new Liebherr Fridge (RB1400) and Freezer/Wine Fridge combo (WF1051) with the purchase of our home in 2013. Six months after moving in was the start to the line of issues weve had with the Liebherr units: September 2013: The freezer compressor was replaced. June 2014: The freezer compressor was replaced again along with several other system components as the technician was unsure why the compressor kept going out. December 2014: the freezer ice tray cracked and broke leading to no ice. A new ice-tray kit was installed.May 2016: the door shelving unit to the refrigerator cracked and broke. After living with no door shelf for eight months, we replaced it in December 2016. January 2017: the freezer again began to show signs that it is once again going out (i.e. the wine fridge is not keeping its temperature and the temperature alarm system goes off same signs that we experienced in Sept 2013 and June 2014). The Liebherr authorized repairman many suggested that we replace the sensor. We place the order for the sensor and waited a month for the install. When installing, the repairman realized there was a leak in the evaporator which is non-repairable because it is encased in foam.After speaking with Liebherr customer service about all of my prior issues and this, there is nothing theyll do for me except give me an approximately 30% discount for a replacement. HOWEVER, Ill have to replace BOTH the refrigerator and the freezer/wine fridge combo because the new freezer/wine fridge combos are utilize a different bracket and thus are not compatible with my older (but working) model refrigerator. There is no way Im replacing both sides with a Liebherr product after all the insane issues Ive experienced. Please DO NOT purchase a Liebherr appliance unless you are willing to spend thousands of additional money and time to deal with the issues you are bound to have.
Published: March 1, 2017
Mary of Chicago, IL
Source: consumeraffairs.com

Liebherr having the best quality refrigerator available in market. Build qu
Liebherr having the best quality refrigerator available in market. Build quality is so good. I bought 346 ltr ref. This model is having some unique feature like ice twist, cool pack. The top most feature is spice boxes which make it different from other brand. We can store spices also in this refrigerator. Top quality material is used to make this ref.
Published: April 18, 2020
Aditya of Karnal, Other
Source: consumeraffairs.com

The fridge has given me good service. Months ago water dripped into the ice
The fridge has given me good service. Months ago water dripped into the icemaker drawer creating blocks of ice. I took out the ice making tray to find that a corner of the plastic broke off permitting water to drip into the ice cube drawer. This plastic extruded part is 3 inches by 7 inches and produces 10 small ice cubes. I was given a price of $220.00 + taxes to replace. Since the freezer section is small I purchased a 5.1 ft3 separate Danby freezer 4 years ago to compensate. This entire freezer cost $199.00. Spare parts are always expensive but this is more than excessive. Very disappointed being held hostage to this practice. Wrote to LIEBHERR in the US and have received no response.
Published: February 6, 2022
Michel of Montreal, Other
Source: consumeraffairs.com

Starts from High quality with good looks. Using LIEBHERR refrigerator for l
Starts from High quality with good looks. Using LIEBHERR refrigerator for last 1 year and found myself completely satisfied with the product. If anyone looking for value of money in fridge segment should go undoubtedly with LIEBHERR. Only brand using 8 speed inverter compressor in this segment. Large vegetable box & sorting system makes it more convenient to put veggies and fruits separately in same basket. Elegant hard line door handle, Door alarm, moon cut toughened shelves are some of things which makes it more premium. Personally I recommend LIEBHERR refrigerator.
Published: April 18, 2020
Tarun of Karnal, Other
Source: consumeraffairs.com

I buy Liebherr fridge 2019 red colour first. I think new brand wired but pr
I buy Liebherr fridge 2019 red colour first. I think new brand wired but product after service but after sales and service good, product also excellent, this is my 2nd fridge compare with my old fridge. This is excellent space and adjustment, big vegetable box. Good product given by Liebherr.
Published: March 24, 2022
Logesh. of Chennai, Other
Source: consumeraffairs.com

This is my second Liebherr refrigerator after the first one lost all the Fr
This is my second Liebherr refrigerator after the first one lost all the Freon due to the defective lining. They use aluminum linings which are corroded very fast. They replaced it after two years of trouble. The representative of the brand in Greece made a conciliation and they proposed to sell me a new one. I paid an extra amount of 500€ to receive a newer model which was worth around 800€. Within two years the problems begun! Now it runs for an hour it hardly cools and then the motor stops and doesnt kick in again. No more expensive worthless Liebherr refrigerators for me!!!
Published: July 22, 2017
Tim of Marousi, Other
Source: consumeraffairs.com

Compare to other product Liebherr is good and super cooling and its keep ve
Compare to other product Liebherr is good and super cooling and its keep vegetable and fruits fresh even a week. As a housewife I am really happy to use this fridge and keep give best products to your customers.
Published: March 18, 2022
z.zameer of Chennai, Other
Source: consumeraffairs.com

Price worth product....happy with the working of the product.. Cooling of t
Price worth product....happy with the working of the product.. Cooling of the refrigerator is also quite good.... Surely I will recommend this product to my friends and family. Really a good product..
Published: March 30, 2022
sreenitha of Kozhikode, Other
Source: consumeraffairs.com

I purchased a Liebherr refrigerator from Abt in the Chicagoland area. The s
I purchased a Liebherr refrigerator from Abt in the Chicagoland area. The salesperson promoted it as a high-quality appliance, and it was costly. Yet it has been a source of aggravation and expense since the purchase; the temperature panel and door hinge (all plastic parts) break every two years. I am now waiting for the 3rd repair of these parts and hoping my food doesnt spoil, because the door now pops open at random times. On top of this several of the units drawers and shelf tops are also broken; they dont latch in place and often fall off/out. Because they are also made of thin plastic they easily crack. I would nor recommend this product.
Published: January 4, 2021
Therese of Chicago, IL
Source: consumeraffairs.com

The 24 cannot keep a steady temp. The back wall of the No Frost freezer is
The 24 cannot keep a steady temp. The back wall of the No Frost freezer is thick with ice and its alarm beeps throughout the night (need to wake every 3 hours) but this is not all. Yesterday as I tried to nudge a recalcitrant freezer drawer in place with a small push, the under separation panel (made in glass!!!) jumped out to hit me and land on the floor to shatter in thousand pieces... A repair man came today and had the nerve to scold me about being too rough with the drawer. Its very sensitive you must be very careful!!! (I am in Spain where I guess they dont know about quality fridges.) Oh ya, a real beauty!
Published: August 21, 2017
Valerie of Alexandria, VA
Source: consumeraffairs.com

Liebherr side by side fridge is worthless. The first one I had did not cool
Liebherr side by side fridge is worthless. The first one I had did not cool and the ice maker didnt work. It also developed and awful smell. After countless repairs and a many phone calls they finally replaced it (but not without a huge fuss). THe replacement had similar issues plus the handle broke off the door, the front of the freezer drawers broke off and the drainage line was always clogged and dripping into the freezer causing ice buildup that has to be chipped off or the door wont shut. I send the repair service photographs of the broken handle which after 4 weeks with no contact said they had to reorder because it came in bent. (A solid rod of stainless steel?? I doubt it). Then they said I should fix it myself because I was a difficult customer. NEVER deal with this brand.
Published: June 18, 2015
alison of Oyster Bay, NY
Source: consumeraffairs.com

We are using the above product from last 5 years.. It has good storage capa
We are using the above product from last 5 years.. It has good storage capacity. Not a single complaint till now. Suitable for humid environment also. It has good temperature control. I will highly recommend this product.
Published: April 21, 2020
Sowmya of Mangalore, Other
Source: consumeraffairs.com

We have had our Liebherr refrigerator repeated every other month. Specifica
We have had our Liebherr refrigerator repeated every other month. Specifically, the ice machine. We could have purchased a brand new refrigerator for the same amount we have spent repairing it at this point. Bottom line..This product sucks! Buyer beware!!
Published: November 4, 2015
Richard of New York, NY
Source: consumeraffairs.com

I found Liebherrs Facebook site (for their excavating equipment) and wrote
I found Liebherrs Facebook site (for their excavating equipment) and wrote them a nasty note saying I hoped their excavating stuff worked better than their fridge/freezers. I heard back from them immediately! So I sent them the entire story. They got in touch with the store it was purchased from and who did the repairs. Liebhherr agreed to pay for all parts/labor for repairs. It seems that all the freon had leaked out! Ive never heard of this in some 50 years of owning fridges of various makes and ages. Their repair people couldnt even find where the leak was so Liebherr replaced the entire unit (and as they had changed the dimensions since the original unit was purchased, they also replaced the fridge part). So Im satisfied, but it took public shaming on FB to get anything done. However, I would never recommend their fridge/freezers to anyone. Dont know about their excavating equipment.
Published: April 26, 2013
Jay of Campbell Hall, NY
Source: consumeraffairs.com

We purchased the CS 20 7081 407-00 in November of 2010. Since that time, th
We purchased the CS 20 7081 407-00 in November of 2010. Since that time, the ice maker has broken twice. The first time, the unit was under warranty and was replaced quickly. At the time the ice maker was replaced, the technician mentioned that the units were not well engineered and were a constant repair issue. Now we are out of warranty and face the repair bills for a piece of equipment that is poorly engineered and will surely break again. Dont buy this fridge with the ice maker, it will break and you will ultimately be stuck with the repair bills.
Published: June 26, 2014
Teresa of Salt Point, NY
Source: consumeraffairs.com

Very good experience and very good product. I love this product and amazing
Very good experience and very good product. I love this product and amazing product. The size of the refrigerator is big. Very comfortable use. This refrigerator have large freezer. Building quality is satisfying
Published: March 30, 2022
ANOOP of Malapppuram, Other
Source: consumeraffairs.com

My refrigerator developed some problems, which I accept. However, because i
My refrigerator developed some problems, which I accept. However, because it was out of warranty, the appliance store would not service it. None of the local repairers would work on a Liebherr, and the main customer service at Liebherr couldnt provide a service rep for the entire Olympic Peninsula! What good is a refrigerator that cant be serviced? Liebherr has not developed adequate service coverage. They shouldnt sell equipment that they cant assure service.
Published: February 27, 2015
Joyce of Port Ludlow, WA
Source: consumeraffairs.com

We are on our second Liebherr Refrigerator within the space of six years an
We are on our second Liebherr Refrigerator within the space of six years and this second one is now giving trouble. The main part of the fridge (non freezer part) is freezing the food and there is ice forming at the back of it. These were expensive fridges and to be honest we feel now if we had bought something much more cheaper it would have been much, much better. We feel now that is probably what we will do and just get rid of it. It was so much trouble with the first one what with trying to get it fixed and replaced. After much contact with the company responsible then I dont think we could go down that route again. In the end we had to buy a new Liebherr fridge from them as the warranty had expired (this first fridge was only about two to three years old) but they did give it to us at a considerable discount to be fair. But all this after a lot of phone calls and general hassle. I would never touch a Liebherr Refrigerator again.
Published: September 10, 2013
Patrick of Dublin 18, OTHER
Source: consumeraffairs.com

Hey guys, Good product, good service, good choice to buy this one. I using
Hey guys, Good product, good service, good choice to buy this one. I using Liebherr fridge for last 2 years. Good experience to use this fridge. Very happy to buy this one and also good quality, very spacious too. Design, colour are unique.
Published: March 23, 2022
uma of Chennai, Other
Source: consumeraffairs.com

LIEBHERR 265 new brand fridge purchased in Jan month 2019 which has problem
LIEBHERR 265 new brand fridge purchased in Jan month 2019 which has problem in freezer and full ice cubes on the walls and water bubbles on wall and fail in testing for second time. Moreover it is getting ice cubes on the fruits and vegetables. My experience is very bad. As of now from the company side they it replaced and will get new, however it is not confirmed that we get issues after one year, so please be careful while purchasing new brands. We spend 28000 rupees but not satisfy and total waste of time.
Published: February 26, 2019
Mohammed of India
Source: consumeraffairs.com

My experience was so different from what Im reading that Im compelled to co
My experience was so different from what Im reading that Im compelled to comment. My model 1311, 24 wide with no ice maker, purchased in 2009, started beeping and stopped cooling seven years after I bought it. I would give it 5 stars, but seven years does seem like a short life for a fridge. As I wondered if it was covered by the limited extended 7-12 year warranty, I emailed the address given, asking how they could service a fridge in Vancouver, Canada, when they are in Ontario. They sent me the phone number of a local service person, said he would know if it was covered by warranty. Service person declared it unrepairable, said the company would phone me in a week about replacing the fridge, as it was covered by the warranty. They phoned in a week, and have replaced the fridge. The installer said that all the problems have been with the first generation models, and the new models seem to have the kinks worked out.
Published: February 20, 2017
Wendy of Vancouver, BC
Source: consumeraffairs.com

I had friends and relatives who spoke quite highly of Liebherr. And because
I had friends and relatives who spoke quite highly of Liebherr. And because I trust their judgment, I decided to heed their recommendation. And Im so very glad that I did, because my experience with Liebherr has been nothing short of wonderful so far. Spacious freezer, output design, compact, portable and ease of use is off the charts. Indeed, most of the features are satisfactory. Theres VarioSafe room to store all of the cheeses, cold cuts, milk packs etc. That we consume as a family. Thats obviously a very convenience. One more feature, Spice boxes system is very useful for my masala storage. First time I got, Vegetable sorting system, this is very good helpful for my Vegetable storage.
Published: April 18, 2020
SUDHA of Hyderabad, Other
Source: consumeraffairs.com

Dont make the mistake of buying a Liebherr Refrigerator from Alpine Applian
Dont make the mistake of buying a Liebherr Refrigerator from Alpine Appliance in Vail, CO. Alpine service and understanding of these refrigerators is embarrassingly poor. First and foremost, in the context of Liebherr quality, I can safely and confidently say that Liebherr cannot be talked about in the same sentence as Sub-Zero. I now I understand why Liebherr is significantly less expensive, because it should be! I must respectfully ask how can you comment on the quality of Liebherr when you yourself and your service staff did not know that this model was not self-closing; additionally your service person told me that fridge always rocks until you fill it up, yet the other day he found out for the first time there was something he had not learned or done that would have prevented the fridge from rocking. What I found funny is that your service guys replaced a part to eliminate the rock, which obviously was both unnecessary and unexplainable.At a minimum, isnt your job to teach your service guys how to properly install a refrigerator you sell and so call service. Your email response albeit appreciated was condescending at best but very consistent with the quality of your service, so not surprising. Your one service guy was blown away when he called Liebherr tech support only to learn that this model is not self-closing! His exact words were there are $500 refrigerators that have this most basic feature. On a positive note, the refrigerator does keep food cold and fresh which a guess is a positive.
Published: October 7, 2015
John of Aspen, CO
Source: consumeraffairs.com

I purchased 2 machines (CBN 3913 and CN 4003) in Sept 2011 and they were in
I purchased 2 machines (CBN 3913 and CN 4003) in Sept 2011 and they were installed in a completely renovated kitchen in Oct 2011. CBN 3913 broke down on June 17th 2014. I contacted the service immediately and got someone to see it on June 25th (the earliest possibility for them). The mechanic said the machine is beyond repair and a few days later at the end of June it was agreed that I would get a new machine at the cost of the work. I have tried to enquire a couple of times with no response. I have been in readiness for my entire vacation to let the refrigerator be installed. The heat of July has caused a lot of inconvenience with the refrigerator missing. I wonder if I will have to wait for the other one to break down and get some cheaper and longer lasting machinery instead.
Published: July 29, 2014
Annemari of Turku, Other
Source: consumeraffairs.com

Hi Im purchased single door DB2220. Excellent product. My usage ruff no iss
Hi Im purchased single door DB2220. Excellent product. My usage ruff no issue, good cooling, freezer size big. It provide faster cooling, vegetable box superior quality, side puf thickness is good. Happy with the product.
Published: March 24, 2022
Durai of Chennai, Other
Source: consumeraffairs.com

Simply says German quality refrigerator and nice look. Easy shifting racks
Simply says German quality refrigerator and nice look. Easy shifting racks and nice colour. Good feeling and after service is very good and very big vegetable box and good space is there in the refrigerator and good design.
Published: April 18, 2020
Rejesh of Palakkad, IN
Source: consumeraffairs.com

The reported failures of the Liebherr refrigerators and the poor service by
The reported failures of the Liebherr refrigerators and the poor service by Liebherr to fix the problems makes this look like a call for a lawyer to take on a class action.
Published: September 11, 2014
Rodney of San Rafael, CA
Source: consumeraffairs.com

The Liebherr Home refrigerator is simply horrible. I strongly recommend aga
The Liebherr Home refrigerator is simply horrible. I strongly recommend against purchase of a Liebherr refrigerator. The inside walls get wet with moisture. It ruins your food. The refrigerator is advertised as frost free. I have never experienced this with a new refrigerator before.
Published: April 28, 2017
Mark of New York, NY
Source: consumeraffairs.com

I have purchased the Liebherr 346 ltr double door fridge from Croma Mumbai
I have purchased the Liebherr 346 ltr double door fridge from Croma Mumbai (based on their recommendation) on 2.8.19. As I have full respect of German Engineering, I purchased it. The fridge was working fine but since mid Dec 2019 (ie. after only 3.5 months) the trouble started. I have not changed any control yet the freezer started forming frost (in a frost free refrigerator). Above all the bottom chamber stopped cooling (for which I had to throw away lots of expensive food items).Technician came and said that due to ice formation the fan on the bottom food section stopped and hence it was not cooling. He used a blower to melt the ice blocking the fan (perhaps) and adjusted temperature and fridge started working, but the food section was not cooling that well it used to. Today I have raised yet another complaint as the bottom food section stopped cooling again and upper freezer section is forming frost and ice as usual. I dont know when I will come out of this ordeal.... What an excellent German Technology I got!!! Not. I am waiting for the technician to visit me, till then I go for another round of expensive food waste.... Cheers!
Published: January 7, 2020
Amlanabha of Mumbai, Other
Source: consumeraffairs.com

Model SBS 7053, freezer + wine compartment just worked 2 years. Apparently
Model SBS 7053, freezer + wine compartment just worked 2 years. Apparently its a bad fabrication, it has a small gas leak somewhere deep in the foam... IRREPARABLE!! Facts: 2 months after warranty time ended the compressor was running 24/24 7/7 with alarm sound and bad cold. Technical service wanted to sell expensive electronic card, but they knew it was not that of course!! I did complain. At the end Liebherr offered me a 35% discount on buying a new side by side!!!!! They dont admit its a hidden defect!! 2 years only!!!! Can you believe that?? I bought it in 2007, 2009 broken... Use refrigerator only since then. 2015 have a gas (R600a) refill with an independent technician, did work again for 24 hours.Advice Liebherrs people???? This is obviously a defective product with hidden defects. You have to give a working product, well made and in accordance with your reputation... As you dont agree to recognise it, I will continuously speak of my bad experience on social media.
Published: June 11, 2015
edward of Barcelona, Other
Source: consumeraffairs.com

I bought Liebherr Single door refrigerator few months back and warranty exp
I bought Liebherr Single door refrigerator few months back and warranty expired recently. Product was not since purchased due to corona period. We were unable to use it because of lockdown. Refrigerator is still brand new but lock is coming out of the fitment. When approached customer care and service engineer they asking service charges of 650 + 200 for such a pathetic lock. Such a new item, and quality of lock is 3rd class, it is made of plastic and they dont even bother to address the issue. I strongly recommend to look at lock quality before purchase and avoid the brand in India. We have many more worthy brands like LG...
Published: October 19, 2021
RAMESH of Chennai, Other
Source: consumeraffairs.com

Excellent Guidance from selection of model to installation. On time deliver
Excellent Guidance from selection of model to installation. On time delivery with minimum followup. Very friendly executives. Product Interior quality very high compared to other refrigerators. Very much happy to choose the right quality product.
Published: March 24, 2022
Jai of Chennai, Other
Source: consumeraffairs.com

Good performance. Low consumption of electricity. In this the have of alarm
Good performance. Low consumption of electricity. In this the have of alarm that when the refrigerator door is open the alarm run. It is good because we can know whether the door is open or not. The service are good.
Published: March 28, 2022
amritha of Thissur, Other
Source: consumeraffairs.com

Product quality is best. Moon cut shelves and spice boxes are very useful a
Product quality is best. Moon cut shelves and spice boxes are very useful and unique, no other brand have features like this. Nothing is bad but out of metro cities there is no any awareness of this brand.
Published: April 18, 2020
Abhishek of New Delhi, Other
Source: consumeraffairs.com

I dont know where to begin! 7 weeks ago, after one year of no problems, the
I dont know where to begin! 7 weeks ago, after one year of no problems, the ice maker quit working. I noticed frost on the back interior wall of the refrigerator from day one. Also, the left fridge door quit closing by itself. Called & got a guy named ** who sounded stupid and evasive, but apparently could diagnose it from South Carolina, because after making me fax a copy of the receipt to prove we bought it (what!!!???) and I called back to check on fax & service, the female I spoke with told me hed ordered a part and it was being sent to our service person here. I assumed it must be a regular problem for him to be able to diagnose. It was a new ice tray. Service guy came up and installed it and told us ** said it had a crack. Nope. I could have told him that. Also ** was rude. He told me that my Machine didnt have doors that closed. The next person said door needed a new hinge cartridge. Yet another person said my ice problem was a little 1/2 inch magnet on the drawer. LOL! Service guy was not issued a work order to diagnose the freezer or fridge. So he didnt because his experience was he would not get paid by this company. In fact a LOT of phone calls only to be met with complete resistance. A tech person who had to flip through a repair pamphlet to tell us what buttons to push. HE kept telling me my ice maker was leaking. NO it wasnt!!! Can you see Hawaii from South Carolina?? Awful service people and I think they are paid to make the customer wait it out as long as possible, diagnosing tiny little problems and sending useless parts to placate us. Still no service person - no ice, no resolving the issue. Seven weeks and counting. I think if the hinge cartridge ever arrives, the service person here (who is excellent) will be allowed to diagnose it at that point, but no coming out to do just one thing. So now my food in fridge is starting to freeze and Im just counting the days until someone comes up here. I will NEVER buy a Liebherr product again and I urge anyone researching one to read all of the reviews. They are all the same lesson!
Published: March 27, 2015
Laurian of Kapaa, HI
Source: consumeraffairs.com

The product is value for money... Till now had good experience with this re
The product is value for money... Till now had good experience with this refrigerator. Hope this to be continued.. Need to be provide good services and I expect that service at a uncertain period. Thank you.
Published: March 30, 2022
Jithesh of Kannur, Other
Source: consumeraffairs.com

IKB 3650 - I see Ive joined the Liebherr fan club. Ive also thought that bu
IKB 3650 - I see Ive joined the Liebherr fan club. Ive also thought that buying a state of the art fridge is the technical and financial solution for many years. It became a technical and financial challenge for many years now. It also began shortly after warranty expiry date. It started to build up ice on the back plate and in the Biofresh zone. The temperature lowered to minimum (4 deg. C). No matter what I did it fell to minimum. The service team changed the NTC-sensor, charged 40 and good luck. In three years this happened four times. Also the door hinge damper loosened and doesnt do its job anymore. My SWMBO found out a trick. If the fridge is off for a couple of hours, then after she switches it on, it worked maybe for a week or so. But its an old trick and like all old tricks, its also not working anymore. Im guilty for buying the expensive piece of kitchen appliance, I hear every day. So all good men. Eliminate at least one reason for anger and dont buy the fancy Liebherr.
Published: October 22, 2014
Marko of Maribor, Other
Source: consumeraffairs.com

We bought a Liebherr split door refrigerator/freezer (2 drawers) about 8 ye
We bought a Liebherr split door refrigerator/freezer (2 drawers) about 8 years ago. Nothing but a headache. The fridge is fine but the ice maker function has been impossible. It was replaced about 6 times in the first couple of years. Now it is broken and impossible to get the parts needed to fix it. The glass shelf on the left door just fell and broke on its own. Service for these units is difficult to find, expensive, and replacement parts seem nonexistent. Purchase a fridge that can be serviced and maintained more easily. Expensive appliance that is nearly impossible to fix.
Published: July 10, 2021
Myra of Philadelphia, PA
Source: consumeraffairs.com

I am fully satisfied with refrigerator. I am first customer to buy this mod
I am fully satisfied with refrigerator. I am first customer to buy this model fridge in Hyderabad. I was little confused initially to go beyond LG and Samsung but by knowing features of Liebherr model like easy fresh technology, interior and exterior look, I impressed and finally made my decision to buy. I have been using this from last 8 months, I am happy and never had any issues. My suggestion to GO FOR IT. Thanks, Naga.
Published: March 24, 2022
Naga of Hyderabad, Other
Source: consumeraffairs.com

My experiences with Liebherr are terrible. Unable to get a service person t
My experiences with Liebherr are terrible. Unable to get a service person to repair refrigerator. Refrigerator was 6,500.00 and have constant problems. Freezer is full of ice. Cannot adjust the temperature in the freezer. No help with any problems and no service available. Gerhards Store where we purchased this is no better.
Published: January 2, 2017
Laya of Narberth, PA
Source: consumeraffairs.com

I had a positive experience. I bought a Liebherr refrigerator from a nearby
I had a positive experience. I bought a Liebherr refrigerator from a nearby shop, I went there to purchase a different brand, but Liebherr promoter explained about the brand and the models and I was happy to see some good features and especially the storage facility in it. So I have happily purchased one. Good product.
Published: March 30, 2022
Naina of Chingavanam, Other
Source: consumeraffairs.com

I purchased this Liebherr 350 litre fridge. Initially there was some proble
I purchased this Liebherr 350 litre fridge. Initially there was some problem but when I complained they changed it for me and since then I have no issues. I had Samsung fridge which was OK but I wanted something very premium and with liebherr I got premium fridge and also some very cool features which are not in any refrigerator.
Published: April 18, 2020
alok of Mumbai, Other
Source: consumeraffairs.com

The last time that happened, in January 2021, I was no longer able to resur
The last time that happened, in January 2021, I was no longer able to resurrect the IceMaker. So I called a Technical Service, the next day a technician came, made a series of checks and determined that the fault was in the electronic board that did not give voltage to the mini-pump that supplied water to the ice bucket. As I am trained in industrial electronics, I disassembled that board, and made a magnifying glass inspection. The board appeared to be fine, with SMD components, and no components were burned. It was also varnished which made it resist moisture well. The technician sent me a budget amounting to € 250. This was not an exorbitant price to change a plate at home, but at a glance, that plate did not cost more than € 80 COST. It is already known that later prices increase with transport, working hours, travel, etc. (they charge between € 50 and € 60 per hour). What I already questioned was if the problem was with the plate. I then called another Official Service recommended by Liebherr. That technician started looking at the upper reservoir, as he said he doubted the plate was to blame. Looking a little over that reservoir (which includes the mini-pump), he determined that it needed to be replaced. He budgeted me € 425 for the repair, since to replace that tank the refrigerator had to be removed - it is paneled - between two technicians and therefore the labor became more expensive. As I am quite skilled, I disassembled the tank myself (which the technician did not do), removed the pump, disassembled it and saw that the little motor, which does not cost even 3 € in China, had the shaft stuck. I unhooked it and reassembled the pump. I mounted the tank, and the Ice Maker worked again. Seeing the reference of the mini-pump, searching the Internet, it appeared that it was made in China (of course) AND IT COSTS € 16. In other words, the Technical Service should know that replacing the € 16 pump does not require more than half an hour, it is not necessary to remove the refrigerator, and it would have cost me about € 150 instead of € 425. So it seems that the seminars of Training of these technicians leaves much to be desired.
Published: January 20, 2021
Marti of Badalona, Other
Source: consumeraffairs.com

Storing vegetables and fruits is what one needs and in a city you need to s
Storing vegetables and fruits is what one needs and in a city you need to store. I chose Liebherr as its flexible that has abundant space options without having to compromise. The features are apt to store the seafood and the fresh veggies for a long time. The freezer stocks up the cold cuts with ease for a long period of time. I have been happy since a while as its worked well if space is whats required.
Published: September 5, 2019
Yadhu of Mumbai, Other
Source: consumeraffairs.com

Nice refrigerator. Easy to use. Having lot of spaces like So many racks. Ab
Nice refrigerator. Easy to use. Having lot of spaces like So many racks. Able to keep all necessary products essential for purposes. Easy to clean. Able to adjust the temperature accordingly enough for kitchen purposes. I like it very much.
Published: March 30, 2022
Jagesh of North Paravoor, Other
Source: consumeraffairs.com

Ice accumulating at bottom of 7353 freezer unit. Electra the local distribu
Ice accumulating at bottom of 7353 freezer unit. Electra the local distributor refuses to assist and/or provide advice what to do before calling a technician which costs around 65$ before parts. The rep says: We do not provide any support on the phone. If you have a question you must schedule a technician and pay for it. Terrible attitude and support. Plastic drawers easily fall out and break and plastic handle parts that break. Will never buy one again.
Published: April 13, 2015
Y of Telaviv, Other
Source: consumeraffairs.com

I came to know about Liebherr refrigerator from a close friend. Liebherr re
I came to know about Liebherr refrigerator from a close friend. Liebherr refrigerator is one of the best refrigerator which I had come across. I have been using since 3months. Top quality and accurate cooling.
Published: March 30, 2022
Krishnakumar of N.Paravoor, Other
Source: consumeraffairs.com

Refrigerator leaks water all over my food. Repairman just left after explai
Refrigerator leaks water all over my food. Repairman just left after explaining that if anything touches the interior back walls of the refrigerator it will leak water. Cant be fixed. So now I have to buy a new refrigerator. Wished I had read all the negative reviews before spending the big bucks.
Published: December 11, 2017
Marjorie of New York, NY
Source: consumeraffairs.com

We have a brand new fully integrated Liebherr HC2062. It was installed in M
We have a brand new fully integrated Liebherr HC2062. It was installed in May 2012. It has been 3 months and we have only been able to use the freezer for less than 2 weeks. We have had 6 service calls, had leaks, recharged freon, have evaporator replaced, and the freezer is broken again. Do not buy Leibherr!
Published: August 18, 2012
A of Oakland, CA
Source: consumeraffairs.com

This was a very expensive unit that is designed to be integrated with your
This was a very expensive unit that is designed to be integrated with your kitchen cabinets by placing panels on the doors and freezer compartments. The left door doesnt close properly and you must open both doors in order to close them together otherwise you cant close the left door. They refuse to help me out with the problem and they say I must contact the cabinet installer, when I know and they know that is not the problem. A terrible company to deal with. The amount paid for this refrigerator is more than 3 times what a normal refrigerator does where the doors close properly. I read that many people have the same issue and it is a recurring one, but the company refuses to address the problem. Would not recommend it to anyone. A big disappointment and frustration. Choose another brand if you want to avoid a big headache.
Published: November 29, 2016
Julio of Miami, FL
Source: consumeraffairs.com

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