My mother passed away almost a year ago. In clearing her home, we kept her microwave. A Panasonic inverter model NN-S443WF. Fast forward to this morning at about 5 am... Something (God) woke me about 4:40 am and would not let me go back to sleep. So I got up. My hubby is naturally an early riser, so he, too was awake. I began mulling about the kitchen, about to start making breakfast for my hubby & 3 children (soon to be 4). I smelled this awful burning plastic smell... Started investigating. Saw an outlet that had burn/smoke marks on it, and felt the plug in it (my moms microwave). It was scalding! I quickly unplugged it, but watched to make sure. White smoke began coming from the plug holes.I yelled for my husband, who ran to the breaker box and started flipping switches until we found the right one. Even then, I stood watch over the outlet with the fire extinguisher. Thank goodness for quick thinking, and God not letting me sleep! I dont know if my hubby wouldve caught it in time, as he was conducting business on the computer. We actually lost our home 4 years ago to an electrical fire, after the house was hit by lightning in the middle of the night... We got ourselves, our then 4 yr old daughter, and not even 2 month old son out safely, but we lost everything. This really has me on edge today. Please, be careful with this model. I know its an older one, but it shouldnt cause a fire as the first symptom of something wrong with it!

Used to be microwaves lasted over 10 years, as others have mentioned. We bought a Panasonic NN-H624BF in January 2007. It stopped working in November 2009, with interior sparking preceding. I purchased a Panasonic NN-SN667B in November 2009 - it stopped working in April 2012 (subsequently I bought a fuse, which repaired it, and I have it for back-up.). In the meantime, we purchased another, larger Panasonic microwave in April 2012 (I dont have the model number anymore, as we put it in the dump) - the door became a huge problem by early 2015. I found online repair methods and fixed it, which lasted about a month before it again became necessary to slam it repeatedly in order to get it to close. Finally it would not close at all, so I gave up on it, but I could not find another microwave brand with the inverter technology, so I tried again with a Panasonic NN-SN686S purchased in 10/16. I thought if I went with a smaller one, it would not have the same door problem. And I thought, with all the complaints about the door mechanisms, the new ones would have the problem tackled. Not so - its just a different problem, as this door will shut but now after only 6 months, the mechanism to open the microwave has become very hard to push, and it is only a matter of time before it becomes inoperable. I will resurrect the 2009 model with the repaired fuse when it becomes necessary. When that goes, I will have to do without the inverter technology, as I give up on Panasonic forever.

My microwave is a Panasonic with the genius sensor, inverter, 1200w, model # nn- sn651w. I got it from Amazon for a great price over a year ago and it has been a real gem. I use it all the time and it has made my life much easier and happier to make meals with.

I have a microwave that is like brand new. I cannot use because the door and switch were defective and unfortunately I did not keep the receipt and Panasonic will not sell me the door so I can fix it...I will NEVER EVER BUY A PANASONIC PRODUCT EVER AGAIN and will urge others to stay away from Panasonic products because their customer service is a JOKE.

Cooks evenly and correctly from directions. It has been very dependable for 15 years and still counting. It is. (the Genius Premier 1100w. It is an amazing microwave!)

What Actew AGL could not find out and repair in one year and several useless service visits Panasales did in one visit to evaluate the fault and 24 hours later repairing a faulty motherboard on the air-conditioning. Panasales have been excellent and have to be recommended. Now my air-conditioning system works to perfection a fact one expects from Panasonic. Well done and highly recommended.

This Panasonic NN-SN942B microwave has been the best M/W unit we have ever owned. It works flawlessly, does what it is supposed to. The only issue we have, is it has just developed a switch problem with the door closing and the panel does not light up. Going to replace the switch and get another 10 years use out of it.

Stay away from Panasonic. I been buying it for year now. Never had a problem until today. The microwave stop working after 2 months of use. Save your money and buy something different. I will myself stop buying Panasonic.

When my 10 year old microwave broke down in the middle of the pandemic, I bought my first of 3 Panasonic microwaves. I picked a large model with over 1000 watts. The first microwave lasted less than a week. I heated up a microwaveable heating pad and read later that you couldnt do that. I assumed that I had broken it, so I went out to buy the same well-rated microwave a second time. It broke down 4 weeks later. It had been making a lot of noise and the turn table didnt always turn.I assumed a defective product and took it back to the store and got a new one. This one appeared to work well for the first few weeks. The turntable worked, but made a lot of noise. Last Friday it stopped heating up food, although the timer worked. This was the third Panasonic microwave to break down in less than 6 months. We regularly use the microwave to heat up cooked meals or to defrost frozen meat, but we are a family of 3 and are not industrial users. Do not buy this microwave, it is not worth the money or the hassles. I will be buying a new microwave, but will never buy another Panasonic.

This microwave has a great price for an 1100 wattage oven! This microwave is easy to clean, compact size, very roomy, heats wonderfully! Love the quick start buttons on the touchpad. Easy to read instructions. I always buy Panasonic because of the longevity of their products!

After about 9 months of use our Panasonic Microwave Model NN-SN966S failed to remain on. About 2 seconds into the power on the display went dead and the unit would not power up or perform until the power plug was removed from the wall and then plugged in 30 seconds later. Then the same problem occurred after the start button was pressed. Well, I tried unsuccessfully to get Panasonic to repair or replace the unit still under the 1 year warranty to no avail. They kept giving me the runaround; first repair place (PE Americas) didnt work on microwaves; try panacare.us@panasonic.com they said. So, I got nowhere with them either. They sent me to a place 80 miles from here and they too dont repair Panasonic microwaves. I gave up. They dont stand behind their warranty and their product doesnt last long.

I just wanted to say that the same thing happened to my Panasonic microwave. The door was very hard to close and then the clip inside that holds the door shut broke. Its just not fair. I thought Panasonic was one of the top brands. But now that I hear all these other people who were snubbed, I was sure they would stand behind their merchandise, not right to do to your loyal customers. And Im a customer who loved them, I was always telling my friends to get Panasonic, its the best. I have many things by Panasonic. I wont be saying that any more. Its too bad that they came down to those other businesses level. Sounds stupid, but I feel a little heart broken.

Have had this microwave for more than 10 years now. Never a problem, works like new. Only thing is its size. The older ones were much larger than the newer ones but its the reliability that counts. If need be, we will definitely buy another Panasonic.

I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.

Updated on 06/22/2020: The Invertor Technology works well until it doesn’t. The problem is that the magnetron and the inverter are notoriously prone to early failure, more so in Panasonics, as internet and shopping site reviews everywhere illustrate. H98 error code less than 2 years old. Two weeks attempt to speak or contact anyone from Panasonic. 800 number menus with automated responses or 20-minute wait times. CHAT. wasn’t working. Called nearest authorized repair center 130 miles. “Can’t help you”. Was told to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center who will contact you. Tried CHAT again. Offshore “Steve” read from scripts, wasn’t very articulate and simply offered platitudes and apologies. Kept going around in circles. Asked for contact with someone in the States. His response: “Is there anything else I can help you with.” Wrote back, “Yes, you can answer the questions I just posed.” I ended telling “Steve,” It’s been the most fruitless conversation I can ever recall having. Shipping round-trip 260 miles is expensive for 41 lbs. I have a perfectly competent and reliable appliance repair center in my city. Panasonic wouldn’t entertain the idea of sending a magnetron so I could have it done locally. But it’s unconscionable that Panasonic execs refuse, even for the sake of good will, to accommodate customers with products that are designed for failure right after the service warranty expires. And Panasonic offers a 5-year magnetron warranty but it is impossible to use. Not only is shipping to a distant repair center expensive but the procedure is convoluted, contacts are unintelligent, and logistics are unreasonably burdensome. And Panasonic knows this. They can warranty the magnetron for 50 years. It wouldn’t matter to them. I purchased a Panasonic radio that I’ve had for over 55 years and it works perfectly.Panasonic was known as the most reliable name in electronic products. It’s shameful that the CEO’s of Panasonic’s appliance division have allowed quality and service to devolve into mediocrity. Any microwave should last longer than two years. We will all be better off with the longevity of a traditional transformer or coil and a magnetron at full power than an inverter magnetron, and with any other maker than Panasonic. Shame on Panasonic CEOs for allowing what once was the reigning electronic company, known so well as epitomizing quality and customer service, to descend to this, such a lowly level.Original Review: Panasonic Microwave NNSE785S with H98 error, less than 2 years old and Customer Service unwilling to do anything. Called nearest authorized repair center 130 miles. Was told have to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center. They wouldnt even entertain the idea of sending the magnetron so I can have it done locally. Magnetron and inverter technology is prone to failure as internet reviews will show. But its unconscionable that Panasonic execs, for the sake of goodwill, refuse to accommodate customers with products that are designed to fail right after service warranty expires. And they offer 5 yr magnetron warranty but it is impossible to use. Not only is shipping too expensive, but the procedure is convoluted and contacts are unintelligent. Offshore staff read from a script and offer platitudes. Will be better off with the longevity of a traditional magnetic coil than an inverter, and any other maker than Panasonic. Shame on Panasonic CEO for allowing what was once the reigning quality and customer service electronic company to descend to this lowly level.

My Panasonic microwave finally bit the dust. I dont blame the brand though as it was 15 years old. I plan to buy another panasonic since I have a trim kit that it must fit. I believe the sizing is still about the same on those microwaves.

This is probably one of the best microwave on the market. I have had this microwave about 10 years and Ive had absolutely no problems. They make a great product. Size, performance, convenience and price that was paid is probably one of the best around. I would recommend this product to anyone and I would buy another one. I know availability is still there.

When you Google microwaves lifespans it estimates 10 years on average. This one is 5. Works well but paint is peeling on the bottom. Had already been replaced once. Warrantied one year. No customer service. 100 dollar piece of crap NN3725.

I've had this tv for a number of years and have never had a repair bill for it. The picture is clear and the sound is great too. The price was reasonable. What more could one ask for? I would buy this brand again.

My old Sharp microwave died this morning after 9 years, so I went to Costco to get a new one. They only had Panasonic Microwave available model NN-SA651S for a hundred bucks, a great deal. Came home, removed the dead Sharp microwave and cleaned the counter space under it. Put the new Panasonic Microwave in the space. Plugged in, set the clock and got ready to cook a frozen burrito for lunch. Set the timer for 2 minutes cooking and the thing started cooking. A minute or so later, it stopped cooking. I was thinking, wow that was kinda quick but how come it didnt beep when it was done like my old microwave or other microwaves? The burrito was still cold so I tried to cook it a minute more and that was when I found out my brand new Panasonic Microwave was DEAD. It display code H98, which the manual says the power supply has failed. OMG! Panasonic used to be one of the best and trusted brand and now its just made-in-China garbage. Tomorrow I have to go back to Costco to exchange for another one. Hopefully Id get a better one or maybe the same garbage again, SMH.

Our Panasonic microwave is a great powerful microwave thats big enough to fit my stoneware deep cover baker from Pampered chef. Thats a win for this family. I do keep a sharp eye on it when making popcorn, it does not take the normal recommended time for popcorn!

The stainless steel finish looks good, has great power (1200 watts), and the Panasonic name is one of the most reliable for microwaves. Has enough features to make a good job of everything without being overly complicated.

This air conditioner is fantastic. I live in a very cold climate where it regularly gets into minus temperatures and it works really well. It warms up or cools down in a very short space of time.

I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has started to rust. Now, it turns out it might be toxic. They offered me a small cash settlement. They are nasty, and I want to make sure that no one buys the microwave, because I have emails that tell me it is probably toxic. The rust is falling on our food. I cannot believe they are so stupid as to put that is toxic in an email. But they did and were nasty and told me it was my fault. Before you think Panasonic for anything, remember the products are bad and the service is worse.

Purchased microwave 13 months ago and now door wont close (not a spring problem). Also have had problems with wifi reception when microwave was in use. Will not buy this brand again. Purchase was made at Sams Club.

My Panasonic microwave caught on fire in my kitchen. I emailed to let Panasonic know. They told me because it was out of warranty they would give me 30% off a new one. I do not want another Panasonic, it CAUGHT ON FIRE!! They seemed not to care about their product catching fire. I have since learned it has happened many times before.

I have had the Genius 1250 Microwave for many years and had been happy with its performance. It cooks normally and the turntable stops rotating and the light goes out at the end of cooking. However, when you open the door, the light goes on and the turntable starts rotating again even though the microwave is not cooking. I suspect it is a bad door switch or failed mounting of a door switch. I have heard of this problem but dont know how common this failure is. It is out of warranty.

Purchased one year ago, now the door will not close without slamming it. I dont know how long before it will not close at all? Tried calling Panasonic. They were no help. Cannot find any repair shops that will work on Panasonic or the cost to repair is as much or more than just buying a new microwave. I paid more money for this microwave thinking it would last longer. Very disappointed in Panasonic.

My Panasonic microwave is a good looking appliance and works effectively, although it uses a lot of power and I live off solar. The only real complaint I have is the keypad is not as touch sensitive or as easy to use as I would like. You really have to push hard and dead center to select your functions.

We have a Panasonic 1200 watt 2.2 cubic foot microwave. It has a popcorn setting that actually works, I don't know anyone that likes the smell of burnt popcorn. Inverter turbo defrost which is the reason we bought this microwave again. (I rather one died from pouring water on it by accident). It's is a great feature if you have lots of meats that you defrost from your freezer before preparation this makes almost any meal, an easy to make, don't have to defrost overnight, or worry about the microwave scorching it meal.

Only 2 years old and the door hinge broke. I read the reviews about it having cheap metal part that hold the hinges on, and the reviewer suggested how to fix it. Do not buy a Panasonic microwave. I agree.

Wish I had googled Panasonic microwave door before buying. Without fail the door latch will break just after the 1 yr warranty expires and Panasonic customer service and tech support are of no assistance. Their microwaves are built of cheap materials. (Hence the 1 yr warranty!) If you want a microwave that will last longer than one year do not buy Panasonic.

I have Panasonic microwave and use it from 5 years. It is great value for money, have different features/settings for different food types. It takes less time compare to LG brand same power microwave. Good quality touch screen. Size is good, standard size. Different finishing available, match with kitchen appliances.

We have always purchased Panasonic microwaves. Our last microwave is over 20 years old and still works well. The one before that was 15 years. We didnt upgrade the microwave when we went to stainless appliances. It is working so well. Why change it?

The pros: large area for cooking, even cooking, lots of bells and whistles, fast defrost. Overall, I loved this microwave. My complain news. After about 6 months of use, we began having problems with the door. It was not latching properly. My husband was able to rectify that for several months by using a lubricant on it. But now, left down a year later, we are no longer able to use the microwave and the door has become completely non-functional. We must now replace the whole microwave.

Panasonic microwave NN-SN797S - We bought it at Costco after having returned the first one of its kind because the door was so incredibly hard to close. This one was slightly better but still very hard closing. The door interlock is on such flimsy metal that it bends when closing the door. The top latch in the door eventually snapped and the microwave stopped working. Its obviously a manufacturing defect, and from what Ive read here it is a common one for panasonic. We will NEVER buy another panasonic anything.

I purchased my 50 inch Panasonic TV from Circuit TV who has gone out so long ago I forgot when I bought it, The picture is as good as it was when I bought it. I would like to buy New smart TV but I can not. The picture is as good as the Vizio smart TV I bought last year. Hopefully it keeps working and looking as good as it is today. Panasonic in my opinion is a or was a great TV. Knock wood after writing this Nothing happens to my TV. By the way I paid $ 2500.00. Today I can buy a similar TV for Around 500.00 to $ 800.00 and get a nice TV but I doubt it would as long as my Panasonic. My family has gotten some great entertainment from this TV. I only wish they still made this brand of TV.

My Panasonic SN7979 is a little over 5 years old. And not one year after the 5-year warranty on the magnetron tube did the microwave stop working. Shuts off after a few seconds and smells of burned plastic and overheated electronics. I cannot be confident that I would want something fixed that burns plastic parts internally and is a fire hazard. The one year warranty on parts is certainly not applicable in fixing it if something like the power supply--transformer or large capacitor is bad. Also, labor is always an expense factor in repairing it at the service center. Might as well consider it a bad decision to purchase a Panasonic Microwave Oven, cut my losses by tossing it and buying a new one by another manufacturer other than Panasonic!

I bought this microwave 14 months ago and the power level button started working on its own a few days ago. The keypad would start beeping and changing levels without warning. The microwave is out of warranty by 60 days so after 14 months we are stuck buying a new microwave. After reading reviews online, I now realize this is common problem with Panasonic microwaves, so I will never buy another of this brand.

Do not buy! The Panasonic Inverter microwave! Nearly caught on fire after only one minute of use. The whole house was filled with smoke and the microwave was ruined. Luckily, I was near the microwave when it occurred because it could have ended tragically. Since it was less than a year old, I contacted Panasonic and they were not interested in making it right. I will never purchase a Panasonic product again.

Doesnt hold the time you set. Doesnt heat up a cup of coffee. Very weak power. My old Panasonic microwave was easy to use. This one is junk. Very hard to read the screen. I dont understand selling junk.

I bought this Panasonic microwave a little over a year ago, and now when I put something in to heat it up, it wont turn on. I have to open the door and move the turntable inside, close the door and try again. Going to buy a different one today, as I dont trust this one to be safe now, and whatever I buy, will not be another Panasonic.

This microwave stops working after 5-6 seconds and you have to open the door and slam it and restart it. I purchased it from Target on 11/27/11. It started doing this a couple of months ago but infrequently, now it does it numerous times a day. I sent an email to Panasonics customer service and was told to call for an authorized service center for repair. After reading all the complaints on here I gather that is a waste of time but Im curious to see what they will say. My son bought the same microwave on my recommendation and his is having the same problem, his also has a part, which I thought was metal, that fell off when the microwave was being cleaned. Turned out to be just a piece of heavy paper and the part that held it in broke off so its loose now and falls off all the time.

I had it for years with no problems. I was buy this brand. Picture is amazing. It is a smart TV. I love it because I can get on my apps and do things I need to do on my big TV. I will always stay with this brand.

My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when it is running it cuts off my wifi connection from the other room through the house past the kitchen. Is my microwave leaking waves? Cant see it or feel it.. but my smartphone knows... Ideas? Time for a new one or just wrap it up in aluminum foil??

When my very old microwave died I took my time and researched which microwave I wanted. I decided on the Panasonic microwave with inverter technology. Sounded really good, Panasonic has been around for awhile. A year and 4 months later it wont start up and I get an error code of H97. I dont know what that is but when I got on Panasonic website it tells me my microwave is out of warranty. I looked up on the web and it says it might be a loose wire or the inverter is bad. I think they should be responsible to fix or replace it seeing their new technology wasnt good.

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.

Just replaced a well used Panasonic microwave that was 10 years old. New Panasonic has a few more features we really like. Baking potatoes has become easier than ever thought. Hopeful it lasts as long as the one it just replaced.

We found that the button for the door sticks. It should last longer than three years before something like that happens. And, that we own two different Panasonic Microwaves. One ends and it shows Enjoy your meal after it is done. We enjoy seeing that as it reminds us that something is in the microwave. The other does not and just goes back to the time. We love the power settings for the Panasonic as it is a constant low if different power settings are used. Other microwaves do not do that and that is why we keep buying Panasonic Microwaves.

Ive never had any problems with this microwave in terms of cooking. It does a really great job! The one thing it does that drives me nuts is that the glass tray, when revolving, will sometimes hop off its track and keep the tray from turning properly. Its a little tricky to get it back in place.

Panasonic NN-T945SFX Microwave - I was cooking and I heard a loud cracking noise. I opened the microwave and the tray was in multiple pieces. I had to toss my food because it had small pieces of glass in it. I called Panasonic and these trays are on back-order and I believe it is because this is something that is common with this model. I will not replace this tray. It is almost as much as a new microwave, and I have to wait for the part, and not trusting that the new tray will be safe to use.

Gave trouble from the very start. Door was hard to close. Gradually got harder, had to almost slam it for microwave to work. Put up with it until after 5 yearsthe door latch finally broke. Was warrantied for 1 year. Didnt bother to have fixed, since it would cost more than it was worth. Was really disappointed in Panasonic since the first microwave I bought lasted 25 years. Will not buy another Panasonic ever. I got online and googled my microwave and found many others were having the very same problem I had.

My Panasonic Inverter microwave is the best of all I have ever bought & it will replace it when the time comes with a newer model of the same, Inverter cooking heats evenly, and is the best I use it for 98% of my cooking, I don't have ccx a working oven so my 1200 watt Panasonic Inverter microwave cooks the majority of my meals, heats faster, evenly cooks, reliable, easy to program, Heck, I am extremely happy with my purchase & I have had it nearly 3 years & it is still selling online & major brand stores.

I purchase the Panasonic Genius Model NNT945SF Microwave a little over a year ago. Within 6 months, the door would not shut without slamming it. I noticed that the Microwave interfered with my WiFi about this time. At approximately 1 year, the digital screen went blank. I went to Panasonics website and found the local authorized repair shop: Electronic Specialists, 300 Commercial Dr., Fairfield, OH, 45014. The proprietor, John Raymer, diagnosed the problem by phone and said it was the door latch causing the screen to stop working. For $45 he said he would fix the microwave. I asked if the door was not the problem, what then? He said, for $45 he would fix the microwave, no matter what the problem was, and has a 3-month warranty on repairs. I met him at his shop on 11/23/13, which has no set times to be open, and delivered my microwave. I picked it up on 11/26/13, again I had to schedule a meeting by phone. The microwave door was hard to close. It no longer interfered with WiFi. The repair lasted about a week before the screen started going blank again. I scheduled a meeting and returned it. He apologized and said it was mistakenly sent out before being repaired. I was to meet him on 12/6/13 but he never returned calls to confirm a meeting. He didnt return any calls until I called Panasonic directly. Finally he called and said it was repaired. My wife picked it up on 12/16/13. Five days later the screen went blank again. It happened intermittently for a while. It also interferes with WiFi again. But Electronic Specialists no longer answers my call. I again contacted Panasonic USA by phone. I have had to contact them repeatedly and repeat the same approximately 20 times. They forward the information UP TO A MANAGER, who doesnt call back. I finally spoke to Basil. Panasonic denies any responsibility, since it is not a warranty repair. I said they are responsible because I would NEVER have gone to Electronic Specialists if their web-site hadnt directed me there, as their local authorized repair center.Basil told me my microwave was repaired. He did give me an address to MAIL a request for assistance to Panasonic USA (which I only assume is their next line of misdirection and run-a-round). Since the time I spoke to Basil, microwave has completely quit working. It is 1/9/14 and still only about 1 and 1/2 months into my THREE-MONTH WARRANTY from Electronic Specialists. Of that time, the Microwave only worked correctly about 8-10 days. I also wonder if I have been exposed to microwave radiation leaking out of the door of this unit for about 6 months.

The latch mechanism gets loose so often that it no longer works, period. I tightened the screws as the YouTube video shows and made sure not to strip the plastic where the metal screw goes. My daughter spent $159 at Walmart for it as a Christmas gift which I greatly appreciated. But I feel this is a substandard microwave. The part that receives the screw should be metal. Im replacing it but not with a Panasonic product. Dont throw your money away on anything with plastic latches. You wont find anything worthwhile at Walmart as far as microwaves go.

Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microwave for a short time. We started noticing uneven cooking. Then today we started smelling a burning odor. The microwave was burning through a bacon plate (very thick material) made for microwaves and char-burned the bacon that almost burst into flames. This happened in less than a minute. DO NOT PURCHASE THIS MICROWAVE.

SN661S - If anybodys thinking about buying a Panasonic microwave or any product from them BEWARE. Our microwave needed one repair under warranty and then needed the same repair 6 months later when it was out of warranty. The repair place wouldnt fix it and Panasonic wont replace. After 4 hrs on the phone over a 1 month period and getting a form from the repair company saying they wont fix the same repair twice, I finally gave up after an hour on the phone today. Ill never buy another Panasonic product as long as I live.

This microwave has been reliable and works well. We’ve had it 3 years now. We can fit a decent sized container inside. The prompts ask you for info so it can sense how long things should cook. Touchpad - easy to read.

Purchased this microwave 1 year ago after my SHARP microwave of 11 years quit working. This Panasonic unit is only exactly one year old... Apparently the units have cheap wiring and are only designed to last one year so you have to pay money to their online support or purchase a new one. With no warning it just quit working after having for 1 year. My household has only 2 adults over age 50 and the microwave is not overused at all.I attempted calling Panasonic their product and refuse to because it is 1 year old and will charge me for advise on the phone or send me to a service center who will charge me. We ended up opening the unit to look for fuse issue. It turned out having melted wires which obviously blew the fuse. All of the information that I now read online about this Microwave model catching on fire and other internal electrical issues are apparently true due to the cheap wiring in the units. The units with the inverter seem to be the ones with faulty cheap wiring that makes the machine go bad after a year. We are lucky the fuse blew in the unit, as the unit turns out it would have been a fire hazard.Panasonic unlike Sharp will not offer any assistance at all in repairing the unit unless you pay upfront. They will say to you over and over that your unit is out of warranty (even though by only a few days). This Panasonic cost twice the price of the SHARP until that I had for over 12 years. Panasonic loves to fill the landfills with faulty microwaves or find a way to get additional money out of you minutes after the warranty expires. In my opinion the worst manufacturer of consumer electronics. I will never purchase another Panasonic brand product again. I will never recommend the Panasonic brand to anyone. I will warn people against purchasing any electronic products from Panasonic.

My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it to make the microwave stop and to put out the flames. I contacted Panasonic and they offered me $30 in compensation but I had to agree to release them from any additional claims.

Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end of March 2014. It suddenly stopped working first week in August 2014. Will not run. Display on front says Close Door even though the door is closed. Unfortunately did not buy Best Buy extended warranty as they would have replaced the unit. Now have to contact Panasonic. Did not last even a year! Made in China it says on the unit. The quality and longevity of the unit proved that statement to be true!

I have used Panasonic microwaves for the past 30 years. They are reliable, affordable and offer many features I enjoy. Choices and auto cook features seem to be more intuitive to my way of thinking. Also, I enjoy the easy ways that Panasonic allows one to begin right away or change or add time in the middle of cooking. I particularly like convection cooking and combo cooking with microwave/convection. Very predictable results.

I am very disappointed with the Panasonic microwave 2.2 cu ft. I paid close to $300.00. After 3 years, it totally quit. Now I have to buy a new one. I am tired of replacing microwaves every few years.

I live at 960m in NSW, so it's cold in winter but it also gets hot in summer. This unit is excellent for cooling the whole house (mine is not large) at night in summer; it's perfect for in between seasons and with it's timer, great for setting warming and cooling times ahead of when you need them. Like all heating, in the dead of winter when temps get 0˚, it's functions best with a reverse cycle ceiling fan to distribute the heat. The unit is relatively quiet but it is necessary to increase the TV volume when the fan is on more than low. The unit is compact and was installed easily. The last unit I owned was different brand and worked okay but wasn't worth fixing. Technology has improved these products over the years. Would be expensive to run in cold climates if you are home a lot.

We looked at all the TV's in the store and this one had the best picture quality of them all. We wanted a simple TV and this fit the bill. The sound quality is good and we couldn't beat the price. We will buy another one when this one needs to be replaced.

It opens and closes effortlessly, unlike many we have owned. The touch pad is very responsive and easy to engage. The only drawback is the TouchPad not back-lighted. It does not look large, but it does have a large capacity, and ample cooking options. It is every bit as good as the three hundred dollar unit it replaced. We paid $120 for it.

Bought a Panasonic Model No.NN-SN942B microwave. The door kept getting a little harder to close over time, to the point of having to hold on to the side so as not to spill the inside contents. Finally it stopped working unless you held down on the door to engage the door latch to the on switch. Finally, after closing the door so many times, with difficulty, the door latch, or (key). Never have I owned a microwave that only lasted working 3 or 4 mo. after the warranty ran out.

Unit rocks on counter, (somehow the entire unit is twisted) and door hangs at an angle, Panasonic is charging me a 15% restocking fee for an item they cant resell plus return shipping! I have only owned microwaves from Panasonic, they have made their last dollar off of me. 1.6 Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave, Order Number: ** Order Date: Jan 22, 2017, arrived 2/18/17. NOT WORTH THE WAIT!!! I HAD PLANNED TO EXCHANGE IT, BUT I AM NOT PAYING FOR THE RETURN POSTAGE!!!

NN-SN778 - First hint, crashed our WIFI router whenever it was activated, not a good sign. At 6 months funny smell (burned paint as it turned out). After looking, door was starting to arc and burn around the edges in three places, mostly the lower edge. Took it out of service and called Panasonic. Both recommended service groups declined to work on it even though it was still under warranty. Could not find another repair person close enough to justify travel cost. The higher power 1250W obviously has multiple problem as described here in this blog. As a science person, I really like the much lower weight of the inverter system, very impressive. Now, if they could get the bugs out of the system without losing more customers, that would be very, very impressive.Our last microwave was a Kenmore, almost 30 years old, and still works (except for occasionally programming itself! I could build a replacement controller but dont have the time.) The Panasonic has numerous advantages, the higher power was great for casseroles where long thaw times were needed, cut that down to minutes. Im guessing the main problem is harmonics and operating frequency. The space between door parts was quite small and yet the gap arced despite what looked like correct grounding and spacing, etc.

I got my first Panasonic microwave in December of 1986. No bells or whistles just good quality service from a microwave that lasted for 15 years. Bought my second Panasonic microwave in 2001... quite an upgrade. This one was an Inverter model. LOVED IT! In a household of 7, this unit held up quite well for 10 years. Bought my third Panasonic microwave in November of 2011... same exact model as the previous model. Today, I have had to call to find a repair center because unless you SLAM the door, the unit will not work. Taking into consideration the declined use of the microwave, compared to the previous one, I am terribly disappointed in the quality of this unit. According to the owner of the repair shop (that I am to see for the repairs), this is a common problem in the newer Panasonic microwaves. Maybe its time to switch to a different brand.

Panasonic 2.2 cu ft Microwave Model SD997S - We purchased the appliance in 2010 for our new house. It worked fine for 2 years and then the magnetron and inverter both failed. Fortunately they were both replaced under warranty and the microwave worked fine for another 3 years until the summer of 2015. Initially the units fuse blew and when that was replaced, it worked ok for another 2 months. The repair tech suggested we use a power bar to save the trouble of replacing the internal fuse. Now the the unit keeps popping the circuit breaker on the power bar at the P10 setting after about a minute of use. At a P8 setting the microwave will work for about 4 minutes before the circuit breaker on the power bar pops. At a setting of P5 the unit will work for 10 minutes. Not sure how much longer this microwave will last before it dies completely.

I bought the large Panasonic microwave (July 2013) and I loved it. After about a year and a half, it wouldnt start unless you slammed the door. Like the other reviews, it would just click and return to the clock. I bought it at Sams and purchased the extended warranty. They had me take to an appliance repair store and they fixed it making modifications to the latch and switch. That gave it another 2 months of life - now its worse than ever. I went by the repair store this morning to tell them it would not start again. He said there is probably nothing else they could do because the inside of the cabinet is made so cheap and the parts flex and wont stay in place to make contact to start the microwave. He said the best place for it is in the trash. That sure made me feel good.

We have enjoyed the operation of our microwave, but slamming the door latch to get it to run is just UNACCEPTABLE. We have to slam it so hard, the unit moves back on the shelf every time. Guests are totally befuddled by it and this gives Panasonic a very bad name every time we have to explain what a poor job the engineers did. LOST SALES for Panasonic... which would make it worth their while to fix this for current customers or give us a huge discount on another item. Despite the warranty running out, I truly believe that this should be a recall by Panasonic.

Brand new Panasonic microwave NN-ST66KW and the keypad works most of the time. But when it decides not to work doesnt matter how hard you push, where you push or what finger you use it just will not accept an entry. Then it will start working again by some sort of magic. Even more frustrating is trying to contact Panasonic to find out if there is a solution. No phone numbers listed anywhere and sending message on their website results in a computer generated email response listing many things you could do but having no connection to your problem at all. And this new unit was a replacement for one that suddenly went up in smoke 2 months after the one year warranty expired on the last one. I will not be buying Panasonic again.

This is by far the best microwave Ive had. Its sensor reheat works great even with pizza. Very good product. Also, the quick minute button is quite handy. It is also quite powerful so I get to use the lower time settings for meals.

My Panasonic microwave starts on its own when you open the door. Zap! Panasonic says dont worry about it. Their suggestion: its not worth fixing. Buy a new one. Guess I will, but not one of theirs. Right?

Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 days before not powering up. Check of reviews showed that this is a huge problem with these units. Will return and buy something else.

So not even a year into Panasonic Microwave and its broken suddenly. When I open the microwave door it turns on and when I close the door it doesnt do anything. Its such a bizarre malfunctioning. Really upset! Never buying a Panasonic microwave again!

Panasonic 1250 - What is going on - this microwave just about was on fire. I show you the picture after I stop it. I could smell smoke.

Excellent Microwave unit, as I expected from Panasonic. Looks great in my kitchens simple to operate after reading the enclosed instructions manual. Vendor packed the unit with care and sent the unit in a very timely fashion.

We had moved two months ago and purchased a new Panasonic microwave. It worked fine and we liked it. But one morning it just didnt work anymore after 2 months. We called the company and without the receipt they wouldnt even talk to us. Very unhappy with quality of merchandise! Would never buy Panasonic anything again. Keeping all receipts from purchases from now on.

I have had this microwave for 15 years and it still works great! It has various cooking options that I use regularly. I especially like the popcorn option. It never burns my popcorn. The defrost works great as well.

What a waste of money! I used this microwave two or three times a week so was shocked when it stopped working completely yesterday... only a year and half after purchase!! Its completely dead and Panasonic says its beyond the one year warranty. What a piece of junk!! I will NOT be buying another Panasonic microwave.

This microwave works really well. My food is always heated at a good speed and heated fully. It also does really well when using directions from food packages on how long to put stuff in. That is why I bought this microwave because it is the standard 1200 Watt.

Absolutely love the Inverter series of Panasonic microwaves. We have always used two in this house for more than a dozen years, and have had the same broken door spring issue repeatedly on every one. Our favorite model is NN-SN942 series, which includes NN-SN968. Our last 2 pair have been NN-SN942B, but we quit buying anything Panasonic. No matter how many times we attempt to write or have made calls, the issue is never resolved.I am holding the Operating Instructions for our last two in my hand. Each was bought for $20 off the regular $169 price at Target on November 29, 1914. We replaced each broken door spring by ordering from Panasonic. We have replaced the springs twice. One broke in January and one broke this June. So now two beautiful units are the dump because we envision no end to the Panasonic problem. Spending $398 and repairing 4 times for 2 units in just over 3 years is ridiculous, as well as unnecessarily hard on the environment. When one spring breaks, I have to run downstairs to use my sons unit and he runs up here when his spring quits. We order two and start over. But over the years, the springs have progressively lasted a shorter time. Our units look like new.When functioning, they are wonderful. But no one at Panasonic cares to hear about the defect. Last week, our units went to the dump. The glass inserts are going with our instruction booklets with purchase receipts taped inside to Goodwill, in hopes that someone needs one. Very many Panasonic control panels are the same, with the same instructions. The spring is our only issue.

In late April of 2016, I was starting to experience problems with my eight year old microwave. My previous three microwaves lasted for thirty five years (none of them a Panasonic). In doing my due diligence, I found that the inverter technology was the way to go, and that Panasonic manufactured a state of the art product. I purchased the Panasonic inverter model # nn-sn933b for slightly less than $200.00. For the first three or so months, the product worked as described, but soon after, the food was not heating evenly on the high (fixed) power setting. Instant oatmeal was pouring over the sides of the bowl. I compensated for the heating problem by using lower power settings, and cooking/Warming food for longer periods of time. In using the popcorn setting for full size bags of popcorn, I needed to turn off the microwave with fifteen seconds left on the timer, otherwise the bag, and its contents would burn. One time, the bag actually caught fire. Yesterday (7/11/17), I opened the microwave door to take out my lunch, and upon closing the door, the microwave lost all power. When I called the phone number on the owners manual, I listened to a recording which stated that if my product was out of warranty, I would have to pay $9.95 to speak to a representative about my problem. These people put out a garbage product, and then have the audacity to charge a fee to discuss their problematic trash. Anyone buying a Panasonic product after reading my comments, along with those of other consumers who were taken by this company, will indeed deserve exactly what they get.

We have a Panasonic model NN-SN667B that recently started shutting down the WiFi and televisions in our home. This didnt happen originally with the microwave. I called Panasonic customer service and claims departments and they told me this was normal. I sent the microwave back to them for evaluation and they found no problem with the microwave and said theyre returning it to me. I will not be using this microwave in my home and risk exposing my family to microwaves going throughout the house.

We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 20 months) years ago. The microwave stopped working completely. Initially it just started as light are on at times and are off at times, then after 6 months, another new problem began; it still keeps on working while it is open. We have to put things on revolving plates. After 2 weeks it completely stopped working. We dont have any warranty, so I guess I will not buy Panasonic again. We had a Danby microwave once and used it for more than 5 years without any issues, replaced it with a stainless steel one. If anyone have any connection problems in the warranty period please do get it fixed before it dies on you.

Stainless steal Panasonic Inverter Model NN-SN778 - Bought this about a year ago for around $200. Now the door latch has quit working properly, therefore causing the light to stay on and the function not to work at all. I called the Panasonic about this issue @1-800-211-7262. They said they could direct me to a repair dealer where I would have to pay to fix it. Or I could just buy a new one. I said this is posted all over the internet. This is a manufacturing defect. They said this is the first they have heard of it. Yeah right! Way to stand by your product and brand name. I will be purchasing a new microwave and I guarantee you it wont be Panasonic. In fact I will never buy ANYTHING made by Panasonic again.

We bought this microwave at a Sams club in July of 2011. It started giving us trouble with the door switch in January of 2012. I contacted Panasonic customer service. I received the Sorry sir, but your warranty is expired excuse. I lost the receipt so I couldnt take it back to Sams. The problem is not so much the switches, but the poor design that Panasonic has. They have the entire switch assembly screwed to a flimsy piece of sheet metal which buckles under the stress of the door closing. This makes it where the switches never get tripped to complete the circuit for proper function. So we still have this piece of junk microwave and hope to replace it in the near future. Definitely not with a Panasonic, maybe a Kenmore. The one we had before this piece of crap lasted 10+ years.

I bought a Panasonic Microwave model NN-DS596B model from John Lewis in August 2017 with a two-year warranty. Expensive £305! I have discovered that it does not cook the food evenly. Rang John Lewis and was asked to contact Panasonic who gave me a case ID number. Their only nominated service centre DK AVS took two weeks to collect it and told me it takes about 4 days. Since then I have contacted DK AVS 6 times (each call takes around 35 to 45 minutes for a response) with promise to come back each time by the end of the day but never came back to me. Out of exasperation, I contacted Panasonic customer services and spoke to 4 staff again with the same response will get back to me by end of day after contacting DK AVS. By this time and eight weeks without the microwave, I raised a complaint to Panasonic on their web page and as per experiences of other people contact was not received after 2 days. At this stage, I sent them John Lewis receipt for a refund. Finally, received response from a manager at Panasonic but have told them that I have waited long enough and have bought a new microwave (not Panasonic). A response by email at last from the manager at Panasonic that DK AVS have found nothing wrong with the microwave and nothing more could be done. Interestingly, as the microwave is still with DK AVS. It is now 3 months since my first contact with John Lewis, I called and spoke to customer services who have reinvestigated and escalated the case, I quote” I want to let you know that I have escalated the case with your situation to our Head Office so the Service Centre will send the unit back to you as soon as possible.” This beggar’s belief that I have been without a microwave for 3 months and now they have found nothing wrong (i.e. uneven cooking) and will return the microwave as soon as possible! Maybe in 12 month’s time! I think small court is justified with this to get a refund and post this on review sites. DON’T BUY PANASONIC AND DON’T USE DK AVS FOR ANY SERVICING. I HAVE BOUGHT A MIELE AND EXTREMELY HAPPY WITH IT!

It is great. It heats up so fast, anything 1 or 2 minutes and food tastes great. I found this deal on a microwave and its very nicely made. It stands out and looks good on the counter.

First inverter top of the class microwave... ended up burning (flame) in the door. Called Panasonic (was 3.5 yrs old). They charged me 113$ to upgrade and have a NNST671S shipped. I only use my microwave 6 months a year. 5 yrs later... starts making noise. Yesterday heated leftover. When opening the door to get the food out the microwave continued working. Closed the door. Fast unplugged and felt outside of microwave. Extremely HOT!!! I am a lot confused... They say it is top of the class and that their products are reliable. Now... no microwave... no news from Panasonic. This is ridiculous.

In June 2016 I had to replace my GE over-the-counter microwave. The only microwave I could find which was the right size and colour was the Panasonic Inverter Microwave NN-SE284B for $600. It was very hard to install because of the power cable. The cable exits at the front and there is no groove for the cable when you slide the microwave over the bracket. The cable should come out near the back from a recession in the frame. Then there was a speck of dirt inside the window of the door. The door is supposed to open by slightly pushing it. That lasted only a day. Now I have to push the button at the bottom corner. Today we had to change the time because of the fall time change. Pushing the hourglass turns on the microwave and the display shows hot. The same thing happens for all buttons and the slider. I powered it off and on and the problem persists. So, the controls are not working anymore. The fans, for all the noise they make, do not ventilate any air. I have only used the microwave to reheat food and not very often. We also got a Panasonic TV (not a led). It darkens sporadically and recovers. Since we got it for cashing in points and essentially for free we are living with it. There is no Panasonic product in my future anymore.

Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It has a turntable. We use it a lot every day. It has been dependable and we would not want to be without it. We keep it clean and it still looks almost new.

NN ST6815 Model Wont Turn off. After about a year our microwave door wouldnt shut properly and wouldnt start without shutting the door hard. Then about a year later the microwave wouldnt turn off. Ever. We took to an authorized repair shop and our $350 built-in microwave is cannot be repaired and is now in the landfill. After reading these reviews it seems there is an issue with the door and the start mechanism. I will never buy a Panasonic microwave or anything else by Panasonic again.

I bought this microwave NN-SA661S at Walmart in Leominster MA. while visiting my family in 2015. I only heat food in it. After about 1 year it started to get somewhat rusty inside and it has progressed to very rusty. I have never had a microwave that turned rusty before… It heats fine when I use it but it looks like it belongs in the landfill… I am concerned with the rusting. What has happened to my microwave? I dont think I will buy a Panasonic again... Not a good product for the long haul! Of course I no longer have my receipt which is a shame. I just wanted you to know about my experience with this microwave.

I brought NNST762S. It was fine for a year. It started burning the microwavable bowls and food. This is really a safety hazard and I think these microwaves should be recalled/banned. Till now it has burned/busted/melted many microwaveable bowls including a very very thick/hard kids microwavable bowl. Also, every other day it is burning the food. I have ordered a new microwave and I will throw this crap after I get my new one. I will never buy a Panasonic microwave again.

We purchased a Panasonic microwave 15 months ago. Approx 2 months ago, it started to smoke while we were using it. We unplugged and took it outside. We called the Panasonic customer service number and told them what had happened and they genuinely sounded concerned that nobody had been hurt and nothing caught on fire, etc. They said they take this kind of thing very seriously and would have someone get in touch with us within 24 - 48 hrs. Sounded good. Someone did call us and told us to take the microwave to a local service repair shop and it would be taken care of. When we called the repair shop, they informed us that they no longer serviced any Panasonic products. That should have been our first clue that this wasnt going to be easy. We called Panasonic again and they did give us the name of another service repair shop. We took it there & they told us it would be ready in 3 days, Nov 15, 2013 . We just picked it up today, Dec 26, 2013. We have never had such terrible customer service! The repair shop requested some sort of paperwork from Panasonic in order for them to do the work and each time we called Panasonic, we were told that everything would be taken care of ASAP, paperwork would be send immediately, phone calls would be returned to us and there was no follow thru. We did speak with supervisors and had the same poor service. Think twice before purchasing a Panasonic microwave. We see that many customers have had problems with the door latches - we are waiting for that problem to start in which case ours is going right in the trash. We are happy to finally have ours repaired but we dont want others to have this very frustrating experience.

5 months after purchasing Panasonic 2.2 inverter microwave from Walmart, it has died. Nothing wrong with our power or receptacle. No lights on unit, nothing. Heated up a cup of water for 40 seconds and it quit. Avoid buying this kind of microwave!