My Panasonic microwave caught on fire in my kitchen. I emailed to let Panasonic know. They told me because it was out of warranty they would give me 30% off a new one. I do not want another Panasonic, it CAUGHT ON FIRE!! They seemed not to care about their product catching fire. I have since learned it has happened many times before.

I had it for years with no problems. I was buy this brand. Picture is amazing. It is a smart TV. I love it because I can get on my apps and do things I need to do on my big TV. I will always stay with this brand.

The latch mechanism gets loose so often that it no longer works, period. I tightened the screws as the YouTube video shows and made sure not to strip the plastic where the metal screw goes. My daughter spent $159 at Walmart for it as a Christmas gift which I greatly appreciated. But I feel this is a substandard microwave. The part that receives the screw should be metal. Im replacing it but not with a Panasonic product. Dont throw your money away on anything with plastic latches. You wont find anything worthwhile at Walmart as far as microwaves go.

My Panasonic SN7979 is a little over 5 years old. And not one year after the 5-year warranty on the magnetron tube did the microwave stop working. Shuts off after a few seconds and smells of burned plastic and overheated electronics. I cannot be confident that I would want something fixed that burns plastic parts internally and is a fire hazard. The one year warranty on parts is certainly not applicable in fixing it if something like the power supply--transformer or large capacitor is bad. Also, labor is always an expense factor in repairing it at the service center. Might as well consider it a bad decision to purchase a Panasonic Microwave Oven, cut my losses by tossing it and buying a new one by another manufacturer other than Panasonic!

I've had the microwave for 30 years and it is STILL going strong. It has the old fashioned push button operation, no computer stuff, VERY easy to operate, and I can read the numbers easily. Enough said.

I bought this microwave about 4 years ago at a Walmart. I remember declining the extended warranty on it at time of purchase. Anyway just started having the same door latch problem everyone else had. When you shut the door the light stays on, you slam the door and it goes off, but when you put the cook time in and press start, nothing happens. Slam the door again and it works. I was just going to put it on the curb for garbage pickup, however, I decided to take it apart and see what the problem was. After removing the impossible screws on the case, I discovered that the latch mechanism, which is mounted to a very weak piece of metal, was bent over which caused all the problems. I bent it back and put a piece of metal wire from the bottom screw to a machined hole that is above the latch mechanism to give it additional support. It works so far. Seems like the issue is a poor design flaw with the mount like the previous posts have written. Not mad, just glad I didnt throw it away.

Ive never had any problems with this microwave in terms of cooking. It does a really great job! The one thing it does that drives me nuts is that the glass tray, when revolving, will sometimes hop off its track and keep the tray from turning properly. Its a little tricky to get it back in place.

I've had this tv for a number of years and have never had a repair bill for it. The picture is clear and the sound is great too. The price was reasonable. What more could one ask for? I would buy this brand again.

Purchased microwave 13 months ago and now door wont close (not a spring problem). Also have had problems with wifi reception when microwave was in use. Will not buy this brand again. Purchase was made at Sams Club.

I bought the large Panasonic microwave (July 2013) and I loved it. After about a year and a half, it wouldnt start unless you slammed the door. Like the other reviews, it would just click and return to the clock. I bought it at Sams and purchased the extended warranty. They had me take to an appliance repair store and they fixed it making modifications to the latch and switch. That gave it another 2 months of life - now its worse than ever. I went by the repair store this morning to tell them it would not start again. He said there is probably nothing else they could do because the inside of the cabinet is made so cheap and the parts flex and wont stay in place to make contact to start the microwave. He said the best place for it is in the trash. That sure made me feel good.

Purchased this microwave 1 year ago after my SHARP microwave of 11 years quit working. This Panasonic unit is only exactly one year old... Apparently the units have cheap wiring and are only designed to last one year so you have to pay money to their online support or purchase a new one. With no warning it just quit working after having for 1 year. My household has only 2 adults over age 50 and the microwave is not overused at all.I attempted calling Panasonic their product and refuse to because it is 1 year old and will charge me for advise on the phone or send me to a service center who will charge me. We ended up opening the unit to look for fuse issue. It turned out having melted wires which obviously blew the fuse. All of the information that I now read online about this Microwave model catching on fire and other internal electrical issues are apparently true due to the cheap wiring in the units. The units with the inverter seem to be the ones with faulty cheap wiring that makes the machine go bad after a year. We are lucky the fuse blew in the unit, as the unit turns out it would have been a fire hazard.Panasonic unlike Sharp will not offer any assistance at all in repairing the unit unless you pay upfront. They will say to you over and over that your unit is out of warranty (even though by only a few days). This Panasonic cost twice the price of the SHARP until that I had for over 12 years. Panasonic loves to fill the landfills with faulty microwaves or find a way to get additional money out of you minutes after the warranty expires. In my opinion the worst manufacturer of consumer electronics. I will never purchase another Panasonic brand product again. I will never recommend the Panasonic brand to anyone. I will warn people against purchasing any electronic products from Panasonic.

Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just 2 weeks ago I went to use it and it started to make a crackling noise then smoke. I immediately unplugged it and carried it outside. I called Panasonic and was told that I need to take it to a repair shop but I said this is a microwave not a TV and I dont want some TV repairman working on it and then bring it home and have it catch fire in the middle of the night, or leak radiation to which she replied that is your choice. So I took it to the curb and will never purchase another Panasonic product.

Have had this microwave for more than 10 years now. Never a problem, works like new. Only thing is its size. The older ones were much larger than the newer ones but its the reliability that counts. If need be, we will definitely buy another Panasonic.

Small size makes it perfect for condo living. Powerful enough to cover all needs for most people. Easy to clean. Design is sleek. Quiet when operating, makes it good for small places. Price was excellent. While I am not a big user of microwaves, it is one that has fulfilled all my needs.

My Panasonic microwave has fire inside because the surface coating has rubbed and warming off from the inside of the microwave. This is a defective item.

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.

Just replaced a well used Panasonic microwave that was 10 years old. New Panasonic has a few more features we really like. Baking potatoes has become easier than ever thought. Hopeful it lasts as long as the one it just replaced.

I live at 960m in NSW, so it's cold in winter but it also gets hot in summer. This unit is excellent for cooling the whole house (mine is not large) at night in summer; it's perfect for in between seasons and with it's timer, great for setting warming and cooling times ahead of when you need them. Like all heating, in the dead of winter when temps get 0˚, it's functions best with a reverse cycle ceiling fan to distribute the heat. The unit is relatively quiet but it is necessary to increase the TV volume when the fan is on more than low. The unit is compact and was installed easily. The last unit I owned was different brand and worked okay but wasn't worth fixing. Technology has improved these products over the years. Would be expensive to run in cold climates if you are home a lot.

This microwave has been reliable and works well. We’ve had it 3 years now. We can fit a decent sized container inside. The prompts ask you for info so it can sense how long things should cook. Touchpad - easy to read.

I purchased a Panasonic microwave NN-SD698S fifteen months ago. It stopped working with an H98 error. I E-mailed Panasonic. They replied to contact the authorized service. The service person said it would be a $225 job. I called panasonic. They said sorry, you are out of warranty. I asked for a supervisor. They put me on a lengthy hold three times, then said all supervisors were busy, they would call back within 48 hours. I insisted on waiting. A supervisor suddenly came in two minutes. The suggestion was to buy a new one. This is legal stickup! How could the authorities allow companies to violate consumers like this, especially when so many have had similar issues with Panasonic microwaves, is beyond me. This affects our society, because the ripple affect is that a ripped off person rips off another person to compensate, and this transcends into a degraded society.

Out of all the brands Ive had such as Sanyo and Samsung, the Panasonic microwave I have has been the most durable long lasting one. It also heats up food really well in very little time whereas other brands take twice the time and heat.

I have used Panasonic microwaves for the past 30 years. They are reliable, affordable and offer many features I enjoy. Choices and auto cook features seem to be more intuitive to my way of thinking. Also, I enjoy the easy ways that Panasonic allows one to begin right away or change or add time in the middle of cooking. I particularly like convection cooking and combo cooking with microwave/convection. Very predictable results.

We wanted a compact microwave that doesnt take up too much counter space. But as a result, our larger dinner plates dont allow the turntable to spin, so we must always remember to reverse the turntable so that we dont wreck the motor. Price to pay for compactness I guess. The spinner dial to set the time is a nice touch.

Ive had it for 3 years now and it still is working just like it was brand new. I have and will continue to recommend this brand microwave to family and friends. Heats and defrosts foods quickly, I am a very satisfied customer with my microwave. I dont expect it to go out any time soon. For the investment I think the durability and functions are well worth it.

I’ve had my Panasonic 1100 microwave for over 20 years, and it’s still going strong, except light went out. Difficult to change bulb, so I just left it alone. I’m ready for a new microwave, and will get the same model.

This microwave stops working after 5-6 seconds and you have to open the door and slam it and restart it. I purchased it from Target on 11/27/11. It started doing this a couple of months ago but infrequently, now it does it numerous times a day. I sent an email to Panasonics customer service and was told to call for an authorized service center for repair. After reading all the complaints on here I gather that is a waste of time but Im curious to see what they will say. My son bought the same microwave on my recommendation and his is having the same problem, his also has a part, which I thought was metal, that fell off when the microwave was being cleaned. Turned out to be just a piece of heavy paper and the part that held it in broke off so its loose now and falls off all the time.

I have the larger microwave at home; the smaller version at the office. I thought the larger was rather spendy, but if you broke down the cost compared to the number of years Ive had it, its money well spent. We had the fuse burn out once. Easy to repair ourselves and relatively inexpensive.

I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has started to rust. Now, it turns out it might be toxic. They offered me a small cash settlement. They are nasty, and I want to make sure that no one buys the microwave, because I have emails that tell me it is probably toxic. The rust is falling on our food. I cannot believe they are so stupid as to put that is toxic in an email. But they did and were nasty and told me it was my fault. Before you think Panasonic for anything, remember the products are bad and the service is worse.

Panasonic has worked for me perfectly over 15 yrs. It cooks everything easily, fast. It is reliable, no repairs. Even heat, sturdy, easy to clean, good size for any place. Looks fine. Lightweight, easy to clean. If I ever replace it, I will get another Panasonic. I wondered if people actually do think about microwave names. Panasonic is the winner for me through actual use. I just hope I can find that brand whenever I might need another.

Wish I had googled Panasonic microwave door before buying. Without fail the door latch will break just after the 1 yr warranty expires and Panasonic customer service and tech support are of no assistance. Their microwaves are built of cheap materials. (Hence the 1 yr warranty!) If you want a microwave that will last longer than one year do not buy Panasonic.

Stay away from Panasonic. I been buying it for year now. Never had a problem until today. The microwave stop working after 2 months of use. Save your money and buy something different. I will myself stop buying Panasonic.

I got this microwave to replace a larger one which was having issues after 15 yrs. After 2 mo this new one started squeaking and sometimes the plate wouldn’t turn. From the very beginning, there was an issue with the door opening button. I’ve had about 4 microwaves and this one is garbage.

We have always purchased Panasonic microwaves. Our last microwave is over 20 years old and still works well. The one before that was 15 years. We didnt upgrade the microwave when we went to stainless appliances. It is working so well. Why change it?

I have had the Genius 1250 Microwave for many years and had been happy with its performance. It cooks normally and the turntable stops rotating and the light goes out at the end of cooking. However, when you open the door, the light goes on and the turntable starts rotating again even though the microwave is not cooking. I suspect it is a bad door switch or failed mounting of a door switch. I have heard of this problem but dont know how common this failure is. It is out of warranty.

Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 days before not powering up. Check of reviews showed that this is a huge problem with these units. Will return and buy something else.

Excellent Microwave unit, as I expected from Panasonic. Looks great in my kitchens simple to operate after reading the enclosed instructions manual. Vendor packed the unit with care and sent the unit in a very timely fashion.

Panasonic TX43 GS352B. Bought in UK with 6 years warranty. Very good picture and sound on 43 inch led tv. We have had recent Windows 10 update which affected broadband router but once sorted out the smart tv works very well. Not fault of Panasonic which some owners seem to be confused with. The tv is ok, it is the configuration with existing router which causes any problems. At £279 it is an extremely good buy. The travel programs are exceptional with the wide panoramic screen. The colours are sharp and natural and the Dolby sound suits are needs. This is my 3rd Panasonic tv over past 18 years and they get better as technology improves each time.

Turbo inverter spewed out thick smoke after a few seconds of baking my apple fruit concoction for breakfast. My husband turned it off. A quick internet search turned up videos of the same fire - with flames. (Youtube Panasonic inverter microwave fire). Customer relations seemed interested and sympathetic until the annoying Sylvia called, Its not a fire but a concentration of energy - I told her so was the atomic bomb. This concentration of energy filled my kitchen and dining room with smoke in a few seconds. Had I been putting on my laundry Id have been trapped in the basement. She insisted there could be no flames, Youtube shows otherwise. (if you CHOOSE to believe Youtube). Late call tag was sent to the wrong address (right!) Wrote to the CEO of NA in Newark, and the annoying Sylvia called with the same spiel. The have a dangerous product and are not interested.

Panasonic microwave NN-SN797S - We bought it at Costco after having returned the first one of its kind because the door was so incredibly hard to close. This one was slightly better but still very hard closing. The door interlock is on such flimsy metal that it bends when closing the door. The top latch in the door eventually snapped and the microwave stopped working. Its obviously a manufacturing defect, and from what Ive read here it is a common one for panasonic. We will NEVER buy another panasonic anything.

I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that we loved until it failed. The Panasonic meets most of our requirements. It is a No Frills, easy to use model with some exceptions. The interior light does not come on when the door is opened. It does come on while in use. Why does it not come on when the door is opened & needed? The control panel is not backlit making it impossible to read the button when programming it. How much did Panasonic save in leaving off this feature? Unlike our earlier Sharp microwave, the Panasonic burns the food on the outer circumference while barely heating the interior product being heated. The button on the lower right to open the door is recessed and hard to push. The door spring is too strong or the catches are not designed correctly making it slam hard & make a loud noise when the door is pushed closed. The noise invariably wakes up the grand-baby in the next room. We can live with these inadequacies, but it could have been made much better.

I bought a Panasonic Microwave March 21, 2017. The product was manufactured in August of 2016. Model # NN-T945SFX. The microwave worked fine until two days ago I closed the door and the plastic latch key broke. I tried to contact Panasonic and had no luck at all. Finally I have ordered the latch key and only hope I can fix it myself. Flimsy plastic is the cheap way to make something of importance... another ten cents in production and this could probably have been avoided. There isnt another Panasonic product in my future.

No problems with my microwave. It is fast and strong and works well. This is my first Panasonic product, but I would not hesitate to purchase another one, when I need to. It is compact and looks clean on my counter.

In Jan 2013, we purchased the NN-H965BF microwave from Best Buy to replace the previous Panasonic microwave that had lasted over 16 years. The longevity and similar controls operation was the logic behind our purchase. We try to stick with what works. HOWEVER -- the hard closing door was immediately obvious. We went back to the store and felt the door on a display unit and it was the same way so we just figured that was how it was designed and as long as it seemed to function OK just leave well enough alone. Fooled us -- Did not last 1-1/2 years before it really started acting up and having to slam the door to get it to run, then not at all -- Call to Best Buy and Panasonic only got the unconcerned response -- its out of warranty and you must take it to an Authorized service center. If they are not paying for the repairs then I get to take it to whomever I want -- Tear down revealed upper door hook cracked (but still looked OK) with interlock switch pressure causing the hook to move up away from the switch lever and failing to activate the switch - second issue was the massive pressure required to close the door was bending the switch mounting bracket letting the assembly get out of alignment -- Panasonic engineering dept should get fired over this one seeing as it appears to be a systemic problem with their newer units. Parts were less than $20 but as this was an obvious conspiracy to increase profit margins instead of Quality, this will be my last Panasonic.

In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to warm up a bag of popcorn this morning and the inside caught fire... The bag of popcorn was fine and unpopped but now the right side of my microwave is burnt up. Still under 1 year warranty. Called to file claim and was told they will get back to me within 24 hours...

I have had this microwave for 15 years and it still works great! It has various cooking options that I use regularly. I especially like the popcorn option. It never burns my popcorn. The defrost works great as well.

I purchase the Panasonic Genius Model NNT945SF Microwave a little over a year ago. Within 6 months, the door would not shut without slamming it. I noticed that the Microwave interfered with my WiFi about this time. At approximately 1 year, the digital screen went blank. I went to Panasonics website and found the local authorized repair shop: Electronic Specialists, 300 Commercial Dr., Fairfield, OH, 45014. The proprietor, John Raymer, diagnosed the problem by phone and said it was the door latch causing the screen to stop working. For $45 he said he would fix the microwave. I asked if the door was not the problem, what then? He said, for $45 he would fix the microwave, no matter what the problem was, and has a 3-month warranty on repairs. I met him at his shop on 11/23/13, which has no set times to be open, and delivered my microwave. I picked it up on 11/26/13, again I had to schedule a meeting by phone. The microwave door was hard to close. It no longer interfered with WiFi. The repair lasted about a week before the screen started going blank again. I scheduled a meeting and returned it. He apologized and said it was mistakenly sent out before being repaired. I was to meet him on 12/6/13 but he never returned calls to confirm a meeting. He didnt return any calls until I called Panasonic directly. Finally he called and said it was repaired. My wife picked it up on 12/16/13. Five days later the screen went blank again. It happened intermittently for a while. It also interferes with WiFi again. But Electronic Specialists no longer answers my call. I again contacted Panasonic USA by phone. I have had to contact them repeatedly and repeat the same approximately 20 times. They forward the information UP TO A MANAGER, who doesnt call back. I finally spoke to Basil. Panasonic denies any responsibility, since it is not a warranty repair. I said they are responsible because I would NEVER have gone to Electronic Specialists if their web-site hadnt directed me there, as their local authorized repair center.Basil told me my microwave was repaired. He did give me an address to MAIL a request for assistance to Panasonic USA (which I only assume is their next line of misdirection and run-a-round). Since the time I spoke to Basil, microwave has completely quit working. It is 1/9/14 and still only about 1 and 1/2 months into my THREE-MONTH WARRANTY from Electronic Specialists. Of that time, the Microwave only worked correctly about 8-10 days. I also wonder if I have been exposed to microwave radiation leaking out of the door of this unit for about 6 months.

Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked perfectly all those years, so I purchased another Panasonic, like the old one except this one is the new model. It has a dial instead of buttons to set the cook time which for me is a good improvement. Have had it eleven months and then suddenly started to have a problem getting it to work. When I press the start button only the timer would rapidly count down. I found out from reviews on this site, that slamming the door might make it work. I did not slam the door but instead pushed on the middle of the door, rather than the lower right hand corner. Now by closing it this way it starts every time. I Have less than a month left on the warranty so I plan on having it looked at since it still goes berserk when I close the door from the right corner. I like this microwave but I would suggest that they make the door easier to close and make so that it make less noise when shut.

My Panasonic microwave starts on its own when you open the door. Zap! Panasonic says dont worry about it. Their suggestion: its not worth fixing. Buy a new one. Guess I will, but not one of theirs. Right?

Two independent tests showed door leaking radiation above federal standards. Panasonic customer service said no one but their factory could test and besides they NEVER found any leaks unless door damaged. Door confirmed undamaged by local appliance co. that services high end microwaves (not Panasonic). Even their local warranty service can not test, must be returned to factory and they already said no problem exists!! Do not buy and stay back two feet if using any of their microwaves.

We purchased a Panasonic microwave 15 months ago. Approx 2 months ago, it started to smoke while we were using it. We unplugged and took it outside. We called the Panasonic customer service number and told them what had happened and they genuinely sounded concerned that nobody had been hurt and nothing caught on fire, etc. They said they take this kind of thing very seriously and would have someone get in touch with us within 24 - 48 hrs. Sounded good. Someone did call us and told us to take the microwave to a local service repair shop and it would be taken care of. When we called the repair shop, they informed us that they no longer serviced any Panasonic products. That should have been our first clue that this wasnt going to be easy. We called Panasonic again and they did give us the name of another service repair shop. We took it there & they told us it would be ready in 3 days, Nov 15, 2013 . We just picked it up today, Dec 26, 2013. We have never had such terrible customer service! The repair shop requested some sort of paperwork from Panasonic in order for them to do the work and each time we called Panasonic, we were told that everything would be taken care of ASAP, paperwork would be send immediately, phone calls would be returned to us and there was no follow thru. We did speak with supervisors and had the same poor service. Think twice before purchasing a Panasonic microwave. We see that many customers have had problems with the door latches - we are waiting for that problem to start in which case ours is going right in the trash. We are happy to finally have ours repaired but we dont want others to have this very frustrating experience.

NN-SN778 - First hint, crashed our WIFI router whenever it was activated, not a good sign. At 6 months funny smell (burned paint as it turned out). After looking, door was starting to arc and burn around the edges in three places, mostly the lower edge. Took it out of service and called Panasonic. Both recommended service groups declined to work on it even though it was still under warranty. Could not find another repair person close enough to justify travel cost. The higher power 1250W obviously has multiple problem as described here in this blog. As a science person, I really like the much lower weight of the inverter system, very impressive. Now, if they could get the bugs out of the system without losing more customers, that would be very, very impressive.Our last microwave was a Kenmore, almost 30 years old, and still works (except for occasionally programming itself! I could build a replacement controller but dont have the time.) The Panasonic has numerous advantages, the higher power was great for casseroles where long thaw times were needed, cut that down to minutes. Im guessing the main problem is harmonics and operating frequency. The space between door parts was quite small and yet the gap arced despite what looked like correct grounding and spacing, etc.

What Actew AGL could not find out and repair in one year and several useless service visits Panasales did in one visit to evaluate the fault and 24 hours later repairing a faulty motherboard on the air-conditioning. Panasales have been excellent and have to be recommended. Now my air-conditioning system works to perfection a fact one expects from Panasonic. Well done and highly recommended.

Nice size microwave but have always had problems with the door closing without slamming it. It also now has an electrical sound that may indicate that it is not functioning properly. It has been difficult to get service questions answered or to find a replacement for this space in our kitchen.

This is no complaint. Just wanted to say as I was wiping out my microwave I realized that Ive had it almost 29 years. It is a Panasonic Genius Model NE 7960 and it has never needed a repair, looks as new as the day I bought it and I tell everyone how old it is. Used it with 3 children and now use it mostly to heat things and thaw things. Paid $350 for it which was a lot as I am a widow raising the children at the time. Ive been more than satisfied with it and would buy another if necessary. Thank you for an excellent product and others that my family have purchased.

I purchased this microwave from Best Buy on April 30, 2016. Two days ago while microwaving macaroni and cheese, gray smoke came from both sides of the microwave, nearly caught my house on fire. The macaroni and cheese had only been on for less than a minute and turned my microwave yellow. I immediately unplugged it, looked at the outlet looked at the back of the microwave and waited for my husband to get home. We read plugged it in the next day and the smoke and smell immediately started again. I called customer service to find out if I need to bring it to a repair center or what could be done. I was told this matter is very serious and my complaint would be sent over to a manager. I was then emailed by a lead consumer affairs employee who asked for pictures and more information.I was then called the next day by the lead consumer affairs associate who was beyond rude and unprofessional. She immediately asked for me to re-explain what happened, then followed it up by saying that it was my fault, that the engineer who reviews pictures stated that I clearly overcooked the microwave, that I need to clean my microwave in, that my warranty was voided. I explained that the yellow discoloration came from the incident. I was at a loss for words with Panasonics customer service. I asked Is this how you back up your products? She told me that I should read the instructions and never walk away from the microwave. She then proceeded to say she has been with the company a very long time. I then explained I could care less. She stated Nothing could be done to buy a new microwave and read the instructions next time.Meanwhile every microwave I have had, has been Panasonic. My previous Panasonic microwave lasted over seven years. I will Never buy a Panasonic product again. After I had this horrible experience, I then reviewed Panasonics customer reviews. It appears to me based on other consumer reports that Panasonic does not back up their products and that they frequently state Go back to the manual. I believe this is Panasonics way of getting out of backing up their products.

Well, I bought my microwave about 2 years ago but the inside is small and it doesnt get the meals very hot in the medium. I cant say all of them are like mine but thats what I feel. And another thing is the way you defrosted the beef, got cooked in the outside. That I dont like but for other things is very good.

My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it to make the microwave stop and to put out the flames. I contacted Panasonic and they offered me $30 in compensation but I had to agree to release them from any additional claims.

We found that the button for the door sticks. It should last longer than three years before something like that happens. And, that we own two different Panasonic Microwaves. One ends and it shows Enjoy your meal after it is done. We enjoy seeing that as it reminds us that something is in the microwave. The other does not and just goes back to the time. We love the power settings for the Panasonic as it is a constant low if different power settings are used. Other microwaves do not do that and that is why we keep buying Panasonic Microwaves.

Used to be microwaves lasted over 10 years, as others have mentioned. We bought a Panasonic NN-H624BF in January 2007. It stopped working in November 2009, with interior sparking preceding. I purchased a Panasonic NN-SN667B in November 2009 - it stopped working in April 2012 (subsequently I bought a fuse, which repaired it, and I have it for back-up.). In the meantime, we purchased another, larger Panasonic microwave in April 2012 (I dont have the model number anymore, as we put it in the dump) - the door became a huge problem by early 2015. I found online repair methods and fixed it, which lasted about a month before it again became necessary to slam it repeatedly in order to get it to close. Finally it would not close at all, so I gave up on it, but I could not find another microwave brand with the inverter technology, so I tried again with a Panasonic NN-SN686S purchased in 10/16. I thought if I went with a smaller one, it would not have the same door problem. And I thought, with all the complaints about the door mechanisms, the new ones would have the problem tackled. Not so - its just a different problem, as this door will shut but now after only 6 months, the mechanism to open the microwave has become very hard to push, and it is only a matter of time before it becomes inoperable. I will resurrect the 2009 model with the repaired fuse when it becomes necessary. When that goes, I will have to do without the inverter technology, as I give up on Panasonic forever.

This air conditioner is fantastic. I live in a very cold climate where it regularly gets into minus temperatures and it works really well. It warms up or cools down in a very short space of time.

This is my third Panasonic heat pump. I had moved into a new property that just had gas and our old heat pump stayed at the old property which was hard to leave behind because it was good. So I decided to get another heat pump after working out what to go for I went for the 80VKR the beastie 9kw heating 8kw cooling. To be honest I was worried about the heating bill. I had taken screenshots of the usage kw from the old heat pumps from Panasonics rubbishy wifi app. One heat pump was a 50TKR and the other 60VKR. Now you are not going to believe this but I am getting better economy on the Z80VKR than the other 2. In my usage for this winter I've used 222kw over 3.5months the Z60VKR over one month in winter 214kw. That is crazy I know two different houses but the Z80VKR has a bigger area to heat. Get this though the other day I turned the Z80VKR right up and and I compared it to a usage and time and outdoor temperature of the Z50TKR set at a lower heat temp and the Z80VKR was more economical if you take in the set temperatures and time it was used. I have all the screenshots to provide what I am saying. Please don't listen to the rubbish if you get an oversize heat pump it will short cycle and use more power this is not true. I did an experiment and I turned the heat pump down to 16c in heating mode and put it on quiet for 14hrs it used 2.4kw in that time that's 0.171kw per hour.

Gave trouble from the very start. Door was hard to close. Gradually got harder, had to almost slam it for microwave to work. Put up with it until after 5 yearsthe door latch finally broke. Was warrantied for 1 year. Didnt bother to have fixed, since it would cost more than it was worth. Was really disappointed in Panasonic since the first microwave I bought lasted 25 years. Will not buy another Panasonic ever. I got online and googled my microwave and found many others were having the very same problem I had.

I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.

Cooks evenly and correctly from directions. It has been very dependable for 15 years and still counting. It is. (the Genius Premier 1100w. It is an amazing microwave!)

I am very disappointed with the Panasonic microwave 2.2 cu ft. I paid close to $300.00. After 3 years, it totally quit. Now I have to buy a new one. I am tired of replacing microwaves every few years.

What a waste of money! I used this microwave two or three times a week so was shocked when it stopped working completely yesterday... only a year and half after purchase!! Its completely dead and Panasonic says its beyond the one year warranty. What a piece of junk!! I will NOT be buying another Panasonic microwave.

This Panasonic NN-SN942B microwave has been the best M/W unit we have ever owned. It works flawlessly, does what it is supposed to. The only issue we have, is it has just developed a switch problem with the door closing and the panel does not light up. Going to replace the switch and get another 10 years use out of it.

Ive had Panasonic microwaves in houses that I rented, as well as the house I own. These microwaves are workhorses, and they never seem to fail. Besides being attractive, they are a way to prepare family dinners quickly. Mine is 1,000 watts plus. The clock on the front, helps me to adjust all of my kitchen clocks, as well as the clocks in other rooms. The microwave feature are also great, but does a vegetarian need a probe to cook. Veggies are done in minutes, and I never cook meat. Popcorn cooks fast too, but I never buy the mystery stuff in microwaveable bags.

My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went bad. This is a common problem but not covered by warranty. It cost $209 to fix plus $50 fee just to look at it. This is more than the cost of the microwave. Panasonic said they have no life expectancy for their electronics, which tells me that they have no quality testing on new products. Panasonic products are junk and will never get my business again.

Unit rocks on counter, (somehow the entire unit is twisted) and door hangs at an angle, Panasonic is charging me a 15% restocking fee for an item they cant resell plus return shipping! I have only owned microwaves from Panasonic, they have made their last dollar off of me. 1.6 Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave, Order Number: ** Order Date: Jan 22, 2017, arrived 2/18/17. NOT WORTH THE WAIT!!! I HAD PLANNED TO EXCHANGE IT, BUT I AM NOT PAYING FOR THE RETURN POSTAGE!!!

Panasonic microwave has self-timing or manual timing, a minute button which is used very often. The self-cook is easy to set and the food is perfect every time. Also, the cost was reasonable for this fine product. The microwave fits nicely on the countertop. It has a turntable which makes turning the container continually not necessary. It holds larger size containers which makes it easy to cook a goodly quantity of food. I do recommend Panasonic.

First inverter top of the class microwave... ended up burning (flame) in the door. Called Panasonic (was 3.5 yrs old). They charged me 113$ to upgrade and have a NNST671S shipped. I only use my microwave 6 months a year. 5 yrs later... starts making noise. Yesterday heated leftover. When opening the door to get the food out the microwave continued working. Closed the door. Fast unplugged and felt outside of microwave. Extremely HOT!!! I am a lot confused... They say it is top of the class and that their products are reliable. Now... no microwave... no news from Panasonic. This is ridiculous.

My Panasonic microwave is a good looking appliance and works effectively, although it uses a lot of power and I live off solar. The only real complaint I have is the keypad is not as touch sensitive or as easy to use as I would like. You really have to push hard and dead center to select your functions.

This microwave is not performing well. When we heat food macaroni for example it heats partial, only some of the food in the plate. Its cold with the same temperature when we took it out of the refrigerator and the other side of the same plate is hot and smoking. When we do popcorn same results. We contacted customer service and we were not satisfied with the lack of knowledge Panasonic person provided over the phone. We hate to return it back but we will wait for a better deal of another brand and will ditch this junk Panasonic microwave.

I purchased a Panasonic Microwave Oven model number NN-SN7785S. I owned this microwave for a year and the door would not close properly. The latch would not catch. The latch finally broke so I contacted Panasonic and they said my unit was out of warranty. I would expect a microwave that I spent $160.00 on to last longer than $9.95 for them to assist me further. Why would I want to pay $9.95 for them to tell me that it is still out of warranty and then on top of that pay for the repair? Panasonic does not stand behind their products. I will never purchase another Panasonic product again and I have owned several in the past. I am very disappointed in this product. My advice to another consumer do not consider Panasonic for anything!!!

My mother passed away almost a year ago. In clearing her home, we kept her microwave. A Panasonic inverter model NN-S443WF. Fast forward to this morning at about 5 am... Something (God) woke me about 4:40 am and would not let me go back to sleep. So I got up. My hubby is naturally an early riser, so he, too was awake. I began mulling about the kitchen, about to start making breakfast for my hubby & 3 children (soon to be 4). I smelled this awful burning plastic smell... Started investigating. Saw an outlet that had burn/smoke marks on it, and felt the plug in it (my moms microwave). It was scalding! I quickly unplugged it, but watched to make sure. White smoke began coming from the plug holes.I yelled for my husband, who ran to the breaker box and started flipping switches until we found the right one. Even then, I stood watch over the outlet with the fire extinguisher. Thank goodness for quick thinking, and God not letting me sleep! I dont know if my hubby wouldve caught it in time, as he was conducting business on the computer. We actually lost our home 4 years ago to an electrical fire, after the house was hit by lightning in the middle of the night... We got ourselves, our then 4 yr old daughter, and not even 2 month old son out safely, but we lost everything. This really has me on edge today. Please, be careful with this model. I know its an older one, but it shouldnt cause a fire as the first symptom of something wrong with it!

I was cleaning the microwave and a panel inside, which I thought was metal, where my finger went right through like it was a piece of paper. Now, I dont know if the microwave is safe to use. I could have gotten shock or worse.

First, I want to respond to posters regarding Wi-Fi. Any microwave will interfere with 2.4 GHz Wi-Fi if the location of the Wi-Fi router and the microwave and your computer are in bad locations. Try relocating your router or computer or Microwave so it wont interfere. This is common knowledge. But the real problem with the Panasonic microwaves is like Earle of Huntsville, AL said. After about 6 months to a year, the flimsy metal bracket starts flexing when the door is closed, causing the door latches to not latch correctly, resulting in the micro switches to not make up correctly. Youll notice this when you have to start slamming the door hard to make it work.Unfortunately we had misplaced the receipt; otherwise, we would have returned to store. So somewhat similar to Earle of Huntsville, AL... I made a little wooden brace for mine which cured the problem. But its a cheap design for a microwave door latch switch and its almost like they designed it for failure. Youd think that it would be non-productive to build junk that will just be returned. How could they possibly be making any money on this?

Panasonic 1250 - What is going on - this microwave just about was on fire. I show you the picture after I stop it. I could smell smoke.

After contacting Panasonic again in early August of 2013, a replacement microwave was delivered to my home around mid of August 2013. It is a refurbished microwave and an exact same model replacement. As of today, September 9, 2013, the replacement microwave has been working flawlessly. I hope it will stay that way for a while. Thanks Panasonic for the resolution, even though it took months and cost me a lot of time off from work and money as well. Most importantly, thanks to Consumer Affairs for the impact and effect that it has in this resolution.

Microwave that stopped working after six months - The door hinge on the Panasonic microwave is broken. It will not open or close properly. Sometimes, the unit will turn on with nothing in it and other times, it will just leave the light on in the system. It doesnt work properly. They suggest I drive it to a service center and they might fix it for free.

I received this microwave as a gift from my son. I changed my whole way of looking at microwaves. I love it because it works the way it should and its simple to operate. Also, it does all you want it to and more and its large capacity and a way to thaw or cook without heating zones. Love the turntable, love the turbo thawing and heating. Just love it because it is new. Its a fat cat, this is where its a machine.

I purchased a Panasonic microwave just 2 years ago. Model #SN671S, it worked well. Then in just 2 years the display disappeared. Really? I paid around $300.00. Its now at Costco for $99.00. Did Panasonic dump these at Costco? Very unhappy with only 2 years of light use. I wont buy Panasonic again.

My microwave is a Panasonic with the genius sensor, inverter, 1200w, model # nn- sn651w. I got it from Amazon for a great price over a year ago and it has been a real gem. I use it all the time and it has made my life much easier and happier to make meals with.

It is great. It heats up so fast, anything 1 or 2 minutes and food tastes great. I found this deal on a microwave and its very nicely made. It stands out and looks good on the counter.

Bought a Panasonic Model No.NN-SN942B microwave. The door kept getting a little harder to close over time, to the point of having to hold on to the side so as not to spill the inside contents. Finally it stopped working unless you held down on the door to engage the door latch to the on switch. Finally, after closing the door so many times, with difficulty, the door latch, or (key). Never have I owned a microwave that only lasted working 3 or 4 mo. after the warranty ran out.

Absolutely love the Inverter series of Panasonic microwaves. We have always used two in this house for more than a dozen years, and have had the same broken door spring issue repeatedly on every one. Our favorite model is NN-SN942 series, which includes NN-SN968. Our last 2 pair have been NN-SN942B, but we quit buying anything Panasonic. No matter how many times we attempt to write or have made calls, the issue is never resolved.I am holding the Operating Instructions for our last two in my hand. Each was bought for $20 off the regular $169 price at Target on November 29, 1914. We replaced each broken door spring by ordering from Panasonic. We have replaced the springs twice. One broke in January and one broke this June. So now two beautiful units are the dump because we envision no end to the Panasonic problem. Spending $398 and repairing 4 times for 2 units in just over 3 years is ridiculous, as well as unnecessarily hard on the environment. When one spring breaks, I have to run downstairs to use my sons unit and he runs up here when his spring quits. We order two and start over. But over the years, the springs have progressively lasted a shorter time. Our units look like new.When functioning, they are wonderful. But no one at Panasonic cares to hear about the defect. Last week, our units went to the dump. The glass inserts are going with our instruction booklets with purchase receipts taped inside to Goodwill, in hopes that someone needs one. Very many Panasonic control panels are the same, with the same instructions. The spring is our only issue.

I just wanted to say that the same thing happened to my Panasonic microwave. The door was very hard to close and then the clip inside that holds the door shut broke. Its just not fair. I thought Panasonic was one of the top brands. But now that I hear all these other people who were snubbed, I was sure they would stand behind their merchandise, not right to do to your loyal customers. And Im a customer who loved them, I was always telling my friends to get Panasonic, its the best. I have many things by Panasonic. I wont be saying that any more. Its too bad that they came down to those other businesses level. Sounds stupid, but I feel a little heart broken.

Have had microwave fan combo for 11 years. Used every day. No problems or concerns. Programs logical and useful. Control easy to read. Excellent finish. Easy to clean. Moving soon. Will buy another Panasonic for sure.

We had moved two months ago and purchased a new Panasonic microwave. It worked fine and we liked it. But one morning it just didnt work anymore after 2 months. We called the company and without the receipt they wouldnt even talk to us. Very unhappy with quality of merchandise! Would never buy Panasonic anything again. Keeping all receipts from purchases from now on.

I bought this microwave 14 months ago and the power level button started working on its own a few days ago. The keypad would start beeping and changing levels without warning. The microwave is out of warranty by 60 days so after 14 months we are stuck buying a new microwave. After reading reviews online, I now realize this is common problem with Panasonic microwaves, so I will never buy another of this brand.

This microwave was already in the house I bought and after 6 years, it still works well. I have had 3 Panasonic microwaves in different houses and they have all worked well with no problems and they have lasted for as long as I lived in the houses.

I have Panasonic microwave and use it from 5 years. It is great value for money, have different features/settings for different food types. It takes less time compare to LG brand same power microwave. Good quality touch screen. Size is good, standard size. Different finishing available, match with kitchen appliances.

Got a model NN-SN686S for Christmas 2016. It lasted 3 weeks. Got up one morning. Went to heat me a cup of instant coffee and the Microwave was dead, no power, no clock, no nothing. Went to Panasonic website, my model was not yet on the help available list... Called customer support to Contact Panasonic. They gave me a different phone number to call about microwaves. They have a machine that answers that number saying the department is closed to call later. Panasonic is of No help what so ever with its products. I returned the microwave to the place I purchased it. Got another one Only because its all the seller would do. Just got this replacement Panasonic microwave. I have no idea how long it will last. I have Zero Confidence in Panasonics garbage electronics.

Only 2 years old and the door hinge broke. I read the reviews about it having cheap metal part that hold the hinges on, and the reviewer suggested how to fix it. Do not buy a Panasonic microwave. I agree.

We bought this microwave at a Sams club in July of 2011. It started giving us trouble with the door switch in January of 2012. I contacted Panasonic customer service. I received the Sorry sir, but your warranty is expired excuse. I lost the receipt so I couldnt take it back to Sams. The problem is not so much the switches, but the poor design that Panasonic has. They have the entire switch assembly screwed to a flimsy piece of sheet metal which buckles under the stress of the door closing. This makes it where the switches never get tripped to complete the circuit for proper function. So we still have this piece of junk microwave and hope to replace it in the near future. Definitely not with a Panasonic, maybe a Kenmore. The one we had before this piece of crap lasted 10+ years.

This is a great microwave. Its three years old. Turbo defrost inverter system. Its the NN-SN778 model. Has all the good presets like for popcorn setting, sensor reheat, sensor cook and many other great features. I bought it at Walmart. It was under two hundred dollars. A great value.

We have a Panasonic model NN-SN667B that recently started shutting down the WiFi and televisions in our home. This didnt happen originally with the microwave. I called Panasonic customer service and claims departments and they told me this was normal. I sent the microwave back to them for evaluation and they found no problem with the microwave and said theyre returning it to me. I will not be using this microwave in my home and risk exposing my family to microwaves going throughout the house.

My Panasonic Inverter microwave is the best of all I have ever bought & it will replace it when the time comes with a newer model of the same, Inverter cooking heats evenly, and is the best I use it for 98% of my cooking, I don't have ccx a working oven so my 1200 watt Panasonic Inverter microwave cooks the majority of my meals, heats faster, evenly cooks, reliable, easy to program, Heck, I am extremely happy with my purchase & I have had it nearly 3 years & it is still selling online & major brand stores.

The Microwave does all the cooking etc. very well. BUT - dont try to use it as a 1. Kitchen Timer or 2. Use the timer if something is being heated/cooked in the microwave. We have had several Microwaves over the years and all have been able to do both these functions. The timer emits 4 beeps when the time is up; other microwaves, continue to beep until shut off. Guess you better stay in the kitchen to hear the beep. This 4 beep function has remained unchanged since the beginning of time. If you are cooking with the microwave, you better get a dedicated timer. The 2 functions are mutually exclusive. I called Panasonic on this. I was told that is the way it is! Clearly, Panasonic pays no attention to detail or consumer wishes.