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Buy Amana Refrigerator ART318FFDW
Amana - 18 Cu. Ft. Top-Freezer Refrigerator - White
Find big savings on Amana Refrigerator(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Organize your food by item and by temperature with this Whirlpool top freezer refrigerator, which includes dedicated storage for each food type and an automatic ice maker. Electronic temperature controls let you choose the ideal temperature for the freezer and fridge. This Whirlpool top freezer refrigerator ships as a right-hand door swing but can be reversed.
Manufacturer: Amana
MODEL: ART318FFDW
MSRP: $779.99
Related Error Code Pages:
Amana Refrigerator Error Codes, Amana Range Error Codes, Amana Microwave Error Codes, Amana Dishwasher Error Codes, Amana Washer Error Codes, Amana Dryer Error Codes, Amana Furnace Error Codes, Amana Air Conditioner Error Codes, Amana Heat Pump Error Codes,
Related Troubleshooting Pages:
Amana Refrigerator Troubleshooting, Amana Range Troubleshooting, Amana Microwave Troubleshooting, Amana Dishwasher Troubleshooting, Amana Washer Troubleshooting, Amana Dryer Troubleshooting, Amana Furnace Troubleshooting, Amana Air Conditioner Troubleshooting, Amana Heat Pump Troubleshooting,
Related Repair Pages:
Amana Refrigerator Repairs, Amana Range Repairs, Amana Microwave Repairs, Amana Dishwasher Repairs, Amana Washer Repairs, Amana Dryer Repairs, Amana Furnace Repairs, Amana Air Conditioner Repairs, Amana Heat Pump Repairs,
Related Parts Pages:
Amana Refrigerator Parts, Amana Range Parts, Amana Microwave Parts, Amana Dishwasher Parts, Amana Washer Parts, Amana Dryer Parts, Amana Furnace Parts, Amana Air Conditioner Parts, Amana Heat Pump Parts,
Buy Amana Refrigerator ART318FFDW
This washer has been with me about 20 years and keeps on keeping on. Does a good job on spin out. Not too loud.. It's got three load sizes. If I buy another one it will be this kind. I bought it at Lowe's.
ACF3325AB - Self cleaning mode turned on by itself and melted the entire inside of the door. Fumes were horrible. Had to air out my house in freezing temperatures with my 93 year old mother and 3 year old grandson in the house. They told us to disconnect everything and they will send a repairman out in 5 DAYS! Prior to this incident, the oven was turning off in the middle of cooking. This product should be recalled!
Was purchasing my first washer & dryer and, quite frankly, looking for best value I could find. Bought Amana washer and dryer and while I dont do tons of laundry, they have both been great. Especially like that the washer has sensing to determine optimal water level. Only thing Im not crazy about, and this is nit-picking, there is no buzzer to indicate that a load is done.
Durable. Reliable. Gas with ignition burners. Purchased 1997 and still working. Has oven cleaning function which makes for easy cleaning. Amana is reasonable priced lower than many other ranges.
I wasnt familiar with the brand name but decided to take a gamble. I purchased the stove and fridge in May 2017 new. The stove is rusting along the bottom of the stove door and the pieces are falling apart. This started last year. The fridge shelf that holds the bottom bin has broken. There is only my husband and myself living here. No children to break it! Im am very upset and now I hate my appliances. I would not recommend Amana to anyone. They need to be replaced. The stove especially.
Its a good machine. Competitively priced. Good water conservation implemented. It is attractively designed with fool-proof control settings... puts operator in drivers seat for a positive outcome...When paired with Amanas matching dryer, it is a bargain purchase.
Purchased a new Amana Washing Machine, top loader. Repair personnel just left. Oil was leaking from underneath the front. They said, Two to three weeks for new motor and other parts. I was told to continue to use it. My concern is that if there is no oil how can the motor work and the motor is the main part with additional parts. How can I continue to use it? This is a safety concern. If motor has to be replaced because the oil is gone, wouldnt it overheat causing a fire hazard, or further damage to the appliance?Updated on 09/25/2015: The repair technician just left, after a six week wait for six new parts including motor. Everything below the top. It had leaked oil onto the floor. No water damage. Just the motor and all its internal parts. This was a brand new product not a refurbished product, so I paid full price. After the ninth load of clothes this happened and less than ninety days I had go without using my washer. To my dislike I havent been offered a new product replacement nor reimbursed for my inconvenience. Im having Trust issues even right now on using my newly repaired new product. This is concerning to me. It is for this reason that I would have to rate this product a ZERO.
We purchased Amana Refrigerator model# ABB2222FEW on 8-15-06. We replaced control board when the refrigerator was only 2 yrs & 4 months old and it cost $216. Well guess what, it just went out again. The part cost me $111. My husband will try to replace it. If he cant, we will have to dish out another $100. This is ridiculous. Amana needs to step up and have a recall on this product. (See previous complaint on 12/21/09)
I thought Id done adequate research through Consumer Reports, etc. My Amana French door refrigerator model # AFD2535FES worked fine for the first year. Then, the food compartment wasnt as cold as it should be and food began to spoil, although the food in the freezer drawer was rock solid and snow started forming on the inside. Id purchased an extended warranty, so I thought having it repaired would be a non-issue. The repairman said it was due to too much food in the freezer, so air couldnt circulate into the food compartment. He said to defrost the freezer, which I did. It seemed to work OK for two weeks and the same thing happened again--all the food spoiled again, even with minimal food in the freezer. The second repairman came out, this time he said it needed a new heating element. I waited another week for the part to arrive (more time off work) and then he returned and replaced it. Two weeks later, the same problem happened. Spoiled food again, and time off work. I am expecting the repairman later today.This fancy stainless steel behemoth is a lemon and needs to be recalled. The temp inside is 65F and makes storing food impossible. It has been a huge expense and a great inconvenience. I will never buy another Amana appliance and I will advise everyone I know to boycott their products.
In July or 2015 I purchased a side by side ref from a small dealership. The ref was delivered 1st part of Aug. Called dealer a few days later stating ref was not working properly - wasnt making enough ice and cubes were small. Dealer came out and adjusted ice maker. Called back few days later requesting my money back. Still having issues with ice maker and ref was sweating and dripping moisture on panel between ref and freezer. He came out again said a cardboard panel had to be replaced in back of ref. Also stated getting my money back was not an option as he was not going to be stuck with a used ref.When he returned with cardboard panel he found out that they had sent wrong replacement part. After that he would no longer come out and refused to take my calls. So I began calling Amana direct. I first asked for my money back since the ref was less than 30 days old when I started having trouble. I was told that my warranty only covered repair or replacement. They arranged for a repairman to come out.In Sept. the ref was deemed unrepairable and a replacement was ordered and arrived Oct. 8. Within a week or so I was again calling Amana. This ref was not cooling properly. Ice was forming on inside wall of freezer and ref compartment was too warm. To keep this from going on forever let me say 2 repair companies and at least 8 repair trips later this 4 month old ref is still not working. One person from Amana suggested that I just keep my food in another ref. All the other representatives sympathized with me and called to schedule a repair appt. All I can say is that this ref is poorly designed and Amana Makes JUNK. I will never buy another Amana product and I am sorry I paid cash for this one.
I was looking for a glass cooktop range for a rental unit. This was by far the best value. It arrived perfect, works perfect!
I purchased an Amana HVAC system and in a little over a year- in the middle of summer it has broke 3 times. We have gone without an AC in Texas for 12 days. I contacted their corporate office and they were no help. I also contacted the distributor and they put me in contact with the regional tech and he told me I needed to be willing to spend some money to try to find the problem. This is unacceptable in my opinion. I am very frustrated and would never recommend this brand.
On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # ABL192ZFES, Serial # 10379497JX, was not cooling properly, I phoned Trail Appliance where I purchased the fridge. They gave me the number of W3 solutions, a contract service company at 1-866-913-1350, and I was given the Extended Warranty Order # G09264, claim # 95199095. The freezer was working fine at this time. A week later, a technician came and told me he needed to order parts to correct the problem.On Nov 7, 2011, a technician came and told me that he would replace the compressor and relay and that the fridge would work fine for many years to come. On Nov 8, 2011, I awoke to find my fridge and freezer not working at all and all the food in the freezer melted. I phoned the technician all day and left messages, on his answering machine, but there was no reply. On Nov 9, 2011 at 10am, I phoned W3 solutions at 1-866-913-1350 and let them know what was happening. The representative then issued a new work order and told me it would be10 days before anyone got back to me. I lost around $200 worth of food and phoned Trail Appliance to complain and try to recover the cost of the food I lost. They told me they could not cover the food cost and I should contact W3 Solutions. I am now without a fridge and not scheduled for an appointment with a technician until Nov 16, 2011.I stayed home all day on Tuesday Nov 15, 2011 but there was no phone call. On Wednesday Nov 16, 2011, at 11 am, I received a phone call from the technician. He told me he had been on a vacation to Hawaii for a week and had received a dispatch for service on my fridge the day before. He told me that the brand new compressor that he had installed on Nov 7, had completely seized up, and he would have to order a new one. I asked him how long that would take and he replied a few daysI am living on canned food at the moment, being without a working fridge or freezer. I made this clear to the technician and he said that this was the best he could do. Its not good enough!It is now 2 months since I initiated the service call and have struggled without a working fridge. There seems to be no accountability for the technicians doing the work, since the technician who installed the compressor and relay would not return my calls. If there is a problem after a technician leaves, the only option is to phone W3 Solutions to book another appointment with a technician to start the process all over again. Then if a technician has to order parts, you wait for the parts to come by snail mail to the technician and service can take months. It would seem that they are trying hard to wear the customer down so as to purchase a new appliance, and skip the service calls. This is ridiculous and I am not happy with Trail Appliance, Whirlpool or W3 Solutions who do contract service for Whirlpool. Its unacceptable!
We bought an Amana refrigerator #ABD2533DEB in Dec 2004. We have had it for 7 years. Its just 2 adults in our house, so the fridge is like new. We just paid $95 to find out the compressor is shot. The cost to repair will be $800, $300 for the compressor and $500 labor. We were told that the compressor that failed had been made in China and that there have been many issues with these compressors! We were assured that all new after market compressors are now made in Korea with far fewer issues. We lost everything in the freezer and most of the fresh food in the fridge. Amana & Maytag need to do a much better job standing behind their products! Based on what Ive read, we will never buy another Amana! We will also advise any friend looking to buy a new appliance.
Warning. This fridge stopped working after 2.5 years with no warranty after 1 year and thrown out. Before this past weekend, I would have rated this appliance high. We bought this fridge for my mother-in-law who is in her mid 90s. It was the perfect size and worked well without any issues whatsoever....until it just stopped working without notice of any kind suggesting there was a problem. We called for warranty and was directed to Whirlpool for service. Apparently model # ART318FFDW wears numerous different brands including Amana, Maytag, Kenmore, IKEA and more. They advised the appliance only came with a 1-year warranty. So we called an independent service guy to service it only to be told that this is a common problem with this model and it would cost over $700 to repair it (they retail in Canada between $7-800 new), advising it was not worth repairing because there was a risk of it occurring again.He provided a report (see photo for screen shot) and suggested we call the manufacturer back as they will be aware of this problem and there may even be a recall. We did just that and they denied any knowledge of problems with this model and there were no recalls issued. And because we did not buy the additional warranty, there was no recourse. I could appreciate having to pay to fix our fridge, since there was no additional warranty, but I was certainly not expecting a 2.5 year old fridge to be unfixable. That the parts would cost as much as replacing the fridge is unacceptable.To make matters worse, Whirlpool offered us an apology with a loyalty REBATE of 15% if we purchased a replacement of any model within the Whirlpool brands, even off a discounted price. Though we were not going to purchase the same model, we thought this was at least some form of recourse and reluctantly purchased another fridge. When I filed for the claim with the code they emailed me, the code was rejected saying Code was already redeemed. I had just got the code a day earlier as this was an emergency replacement purchase, and the code was not working. I reached out to Whirlpool by replying to their email which was a no response email address. I then sent a message through their contact form and many days later still no response. If I dont receive one by the end of the week Im going through the pain of returning it and replacing it with a different brand.Long story short, I dont recommend this model nor do I recommend the Whirlpool brand because of the poor response to a lemon of a purchase.
I purchased a new Amana Dishwasher at BrandsMart on February 28, 2015. Had the dishwasher installed, used it a couple of times, dishwasher wont turn on at all. Couldnt take it back to the store because of the cost of installing, uninstalling, etc. Less than a month after purchase, I called Amana Service. They dont have their own service department/technicians, they subcontract with local repair companies. I got assigned Flamingo Appliance. It is now almost one month from the time I called in for a repair and still have no working dishwasher. Major board has to be ordered, part takes forever to arrive. Day before installation appt., Flamingo calls to cancel, part damaged. It goes on and on. STAY AWAY FROM AMANA and also stay away from BrandsMart. This is the second [and last] appliance I purchased there and had problems with right away. Something just isnt right with all of this. Obviously brand new appliance is defective.
Have gone thru 4 repairs for the main board and temp probe in one year. For Amana aer6303mfs1 model glass top range. Now its out of warranty and its messing up again. Gives an f3 o3 error code and the oven wont go above 275 degrees. Will never buy from them again. Bought at Home Depot.
A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dryer) from Home Depot. As we were renovating our home, we continued to use our old appliances until our new laundry room was completed. The new washer and dryer stayed in a spare room, in its original packaging. This past weekend (July 5,2014), we hooked up our brand new, high eff. washer and dryer, only to find the dryer didnt work properly. It would go on for a few seconds, was really noisy and then stop, and repeat again. We called in an appliance repairman. He stated that the motor was faulty and would have to be replaced. $150 for the motor and $150 for the labor. I called Whirlpool (Amana), who said they would pay to have someone check it but that was it. Obviously, it wasnt checked properly at the factory in the first place, because if the motor was blown before we even used it, what kind of shoddy workmanship is going on. Im sure this doesnt happen often, but when it very obviously hasnt been used at all (as our repairman stated). Why could they not send out their own serviceman to affirm this and then, at the very least, give us a new motor while we would pay for the service call. I dont think we will ever buy Amana/whirlpool ever again. Very shoddy company.
We bought and set up the Amana ART316TFDW in our house in October 2017. It came with a one year limited parts warranty and no option for a 3 year extended warranty. In August 2019, less than two years after purchase, the refrigerator repairman said it was leaking Freon and would be expensive to fix. He recommended buying a new fridge. Thats about the time we lost our cool too.
Purchase the dryer two years ago. It wont spin. I called Amana and I needed to purchase an extended warranty for $300 to have the dryer fixed. Or Im on my own with getting the dryer repaired. I will never purchase another Amana product.
The brand new stove made noises and no one helped me with a repair visit. After a long time on hold a technician was suggested and the person refused to come look at the range. I had to call the store and spent a lot of time trying to find someone who would help. The store would not replace the range even though it was brand new.
Amana microwave brand new lasted 17 months. Cheaper to replace than have it fixed - labor and parts service call. Amana dishwasher brand new had it four years. First issue was the clasp on door. When you close it it broke. Second issue water did not drain out and no power. Fuse need to be replaced plus the mother board needed to be replaced. Labor parts and service call cheaper to replace. Last appliance gas oven. When you turned oven on to preheat it would never reach the desired temp. I would turn oven off and turn it back on and temp. would be what I had set it at. The.problem was the.panel at the top of oven where the clock and temp settings are that needed to be replaced. Same thing with parts, labor and service call. I feel like the quality of the.product was poor. When we bought our home in March 2011 the home had been remodeled and the appliances were new and still had the tape on them. We have had to replace all the appliances and the new appliances are not Amana. Thank you.
Our fridge is 20 years old and we encountered our first issue a few months ago. There is a detailed description of problems and solutions on the internet and my husband was able to fix the problem for less than $40.
Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not drain but is full of water. They want me to sit at home on a Thursday (NEXT WEEK), today is Monday, until a repairman shows up. No idea when. Just wants me to wait. Informed them I will have the washer, water supply and a cord to plug into outside because they arent entering my house. I am an independent driver for people needing rides to Dr, Grocery and so on. I did inform them I could wait but a $20.00 an hour fee will be charged. Ill let you know what happens if I can.
Purchased a brand new PTAC for my apartment. Unit was professionally installed and vibrates so bad it rattles the grates inside the window the unit is mounted under. The unit is less the 30 days old and Amana claims I will have to pay for the diagnostics and labor to fix or replace the unit. Their claim is the unit cannot be returned after it is installed. The warranty is worthless if you get a defective unit, and you will be paying something to have it repaired when it breaks or if it even works correctly after installed.
Front left burner is not working properly. Only outside rings of coil are heating up. Took forever to boil but never came to a rolling boil. My pasta was a big pile of mush. Worst stove I have ever owned!
We purchased an Amana side-by-side refrigerator-freezer seven years ago with an integrated water and ice dispenser. Several months ago, I woke up at night to the sound of running water. When I reached the kitchen, I saw that the appliances LCD had burned out and water was flowing from the water dispenser. A design defect allows the switch that controls the water to open when the control panel fails. Our home has inch hardwood floors in the kitchen and adjoining living room and dining room. Unfortunately, the floor boards with the standing water bowed; Where the water had gathered in the dining room, the water seeped into the boards and required replacement. The entire floor had to be refinished, stained, and sealed.
We bought an Amana washer in February 2015. We bought the biggest headache ever. Right before the manufacturer warranty went out we had our first major issue, the washer would not drain and spin. They came out to fix that. Three months later no water would go in. They came out to fix that. A few months later it was back to no spin and drain. A few months later we had to call them back and the leveler was out. Now I am calling them back it is so loud you cant stand it. Do not purchase from Amana. It has never really washed the clothes. I have to hand wash baby clothes before wash or food residue is still on the clothes.
In 2007, I purchased an electric ceramic top slide in range model acs4250-aw. It was installed in a vacation home and used four to eight weeks per year and is still in pristene condition. In July 2011, the ERC timer panel short circuited and burned, rendering the unit nonfunctional. We have made extensive inquiries through the internet and through other sources by phone and have failed to find a replacement panel which we come to find is no longer available.After talking to Whirlpool Corporate Office, as a last resort, we were advised unceremoniously and without the least attempt to appreciate our dilemma that the part was no longer available, and that they had no process to mount a search for this part and that there was nothing they could do to help. So, we had purchased a $1800.00 plus range bearing the AMANA name which is now useless except to hang towels on. We will never buy a product from the Whirlpool group of companies again.
This is the worst washing machine I have ever owned. We bought it in May of 2014 and to my dismay found that it did not fill on the rinse cycle. My clothes always had soap residue left on them. I read the manuals carefully and it did indicate that when manually adding softener, to let the rinse tub fill. It never did. We called the repairman who re-calibrated it, so supposedly it would work properly. He no sooner left when the red lock lid button started blinking. It was off-cycle again. It still does not fill. I have to go to another rinse drain cycle to rinse my clothes. My advice to anyone...DO NOT BUY AN AMANA WASHER, THEY ARE JUNK!!!
Washer and dryer were in the house when I purchased the house and they were new. But I have 2 issues with the washer. It does not have a liquid fabric softener dispenser and the bleach dispenser has spotted some of my dark clothing. The washer washes small to extra large loads also delicate. But it appears not to empty fully so I no longer use it. On the other hand, the dryer works well and has many selections for air to time setting to auto dry.
I have wanted a 2-stage HP for years so when our 22yo 10SEER AC was nearing EOL, we jumped at the opportunity for a high-performance unit. My expectations have been exceeded: We love the dehumidification feature, the ECM air handler is able to reach the furthest corners of our house, I have to go outside to check if the condenser is running sometimes even though the unit is right outside our kitchen window, and the heat pump uses ~1kW less electricity while in the 2nd stage than our old unit. ComfortNet/Bridge took some learning but if you have patience and like to read then you'll be tuning your system in no time. Honestly, I ended up going back to many of the defaults because the whole setup is already quite efficient. We recently had a few <50F mornings so I have also been able to test the heat in action and am now looking forward to a cold winter to really stretch the system's legs!
Bought brand new Amana washing machine from Home Depot and am very disappointed with the product. It does a lousy job of cleaning my clothes and will not fill up while I am loading (lid has to be closed for water to fill). Very disappointed not only has my money been wasted but also my time. Will never again buy anything Amana.
Contacted Whirlpool/Amana regarding my 95 year old mothers washing machine. She purchased in February 2014. She uses the machine once or twice a week. During the rinse cycle, the water pumps in and out at the same time. No agitation. One year warranty on machine, so the company will not replace for free. My brother and I have contacted them repeatedly with no solution.
I purchased a Amana refrigerator stainless steel on December 14/2015. Two weeks after use stopped to work. I called to Flamingo repairs as recommended by the factory. They ask two weeks to come and see. When the technician came he said the compressor is death and we have to wait two more weeks to arrival of the new compressor. Ok fixed. But two more weeks later stopped again. I called again the Flamingo repair and they did the same procedure. After a lot of stress because many food lost they finally fixed. But two weeks later stopped again. So far Im waiting the technician to come again and fix it. Im very unhappy. I realize that I bought a garbage, waste of money. Each time that stop about Us 200,00 in a garbage. A lot of stress. Three months and just 4 weeks with refrigerator. Please do not buy Amana!
I purchased an Amana refrigerator with a bottom freezer four years ago. I have now found out it needs $250 worth of repairs because the computer board has gone out and it was not going into the defrost cycle. As a result the bottom freezer was frosted up and the refrigerator was not working properly. Yes the repairs are cheaper than a new refrigerator, but I am still disappointed. This was not a cheap unit. I have had Amana appliances in the past and was pleased with them which is why I purchased this refrigerator. The model number of my refrigerator is ABB1924WEW1 with a serial number of K11438301.
I have had this microwave for about 32 years. It is still working. Doesn't look too good because of age. Wish I could find another one that would give this type of service.
Bought this refrigerator when we moved into our new home in 1988! Its still working very well and has caused us no trouble over the years. I dont think todays refrigerators can match this one as far as service is concerned.
I cannot complain because this thing cleans so much better than my previous washer, and looks so nice and clean to boot. But. I do wish it dried better - I expect a heated dry setting to actually get hot enough to totally dry the dishes.
We bought an Amana Refrigerator in May 2005. It is now 6 1/2 years old and began making noises recently It died last night and the repair will be about $800 or more. This fridge was working fine until recently. Over the past two years my parents and my wifes parents both bought this same model as they liked ours. Hopefully theirs wont die as well. We called a repairman who said that, that year (2005), there were problems with the compressors.From reading other complaints it seems that it is not limited to that year. From researching different refrigerators last night, it appears that the Amana, Maytag and Whirlpool are all exactly the same refrigerator with just a different nameplate on them. Whirlpool bought Maytag in 2006 and Maytag had already bought Amana prior to that. So much for Amish people in Iowa making a decent appliance. We are disappointed in Amana. We had my grandmothers refrigerator when I was in high school. It must have been 35 years old and ran fine.
My experience was great. I love my appliance and I had to get a new and it was the perfect price. My stove went out right before my sister baby shower and we were worried as to how we were going to cook. Went to Badcock furniture and they bought it the day before the shower.
HORRIBLE EXPERIENCE WITH AMANA AIR CONDITIONING SYSTEM!!! I have owned Amana central air conditioning systems in a number of homes, and always thought they were of the highest quality. In fact, I installed a central system at our summer beach house, which operated reliably and without any problems whatsoever in a high salt-air, highly corrosive environment, and it served us well for more than a decade. As a result, when we were building our new house in 2009-10, I specified five Amana systems for our 7500 square foot home. WHAT A MISTAKE! This summer, we have learned that three of the five evaporator coils are leaking, and further learned that the HVAC subcontractor NEVER REGISTERED the warranty with Amana. Simple fix, right? Just call the Customer Service department and explain the problem. No... the Amana organization has totally ignored us, in what may be the poster child for horrible customer service.They have stonewalled us, and have not replied to phone calls and emails. Their local distributor has refused to give us the name of their local rep in an effort to find someone who cares about our problem. No help, no solution. I have to fix the problem and pay for what should have been warranted repairs out of my own pocket, because the cost of the service calls coupled of an electricity bill that has skyrocketed while trying to get help from Amana has me with no choice but to fix it myself. If you buy an Amana air conditioning system and need factory support, forget it. You are on your own, and they will not stand by their products!!!
We bought an Amana washer and dryer set 3 years ago, the washer wont advance to rinse/spin and sometimes wont unlock unless the unit is unplugged. The dryer is also failing, before the washer started having issues the dryer stopped working efficiently and has to be run for 120 minutes to get clothes dry. Im dissatisfied and disappointed!
I bought it May 26 2017. l have a lot of trouble with it. They came and put a new part in on 28th of Aug 2017 because it was freezing everything. They said that should do it. Now 2 weeks later the same thing freezing everything again. Been trying to get them to take it back. They just keep passing me to someone else. So if you are looking to purchase a fridge dont buy a Amana. They are garbage and here is the model number ART316TFDW01 so think before you buy this fridge. l bought mine at the brick and they not helping me. lm still trying to get it replaced. It been 3weeks now and nothing is being done by the company. They just keep passing it on.
I am having Amana gas oven serviced for the second time in a little over 2 years since purchase. The first time the ignitor had to be replaced. I am having the same issue but have to pay $200 to repair because first ignitor was replaced over a year ago. Do not buy this garbage appliance!!!
It had problems to begin with ie: pushing the start button had to push 13 times. They kept fixing it, finally changing the computer part. Had 5 service calls. Also kept stopping mid-wash cycle. BOTTOM LINE: DONT GET THIS DISHWASHER!!
Our Kenmore Elite (made by Whirlpool) upright freezer died after 5 years. To me thats a short lifespan. We purchased a new Amana upright freezer (also made by Whirlpool) to replace it February 18, 2018 and today (June 11, 2018) now refuses to freeze anything. It runs constantly but will not freeze even though its set to deep freeze. Called for a repair which is coming tomorrow so Ill see how this plays out. Probably a nightmare. In addition and while dealing with the freezer our Whirlpool refrigerator has now also died at 9 years. Again doesnt this seem a bit short? The Consumer Reports and others say 10 to 15 years is normal... so honestly is Whirlpool now building junk?Updated on 07/12/2018: I wrote an initial review on June 11 about my experience with Whirlpool. This is an update: I just want you to know how completely disenchanted I am with Whirlpool products. We purchased a Kenmore Elite freezer (made by Whirlpool) approx. 5 years ago and it died prematurely last February. Then in February we replaced it with an Amana freezer (also made by Whirlpool) and it too has died now after 4 months. THE REPAIRMAN CAME TODAY AND HE CANT FIX IT. In addition our Kenmore Elite refrigerator (made by Whirlpool) has also died prematurely two days ago and it also can’t be fixed. So right now we have no freezer and no fridge and it’s going to take days to figure out what the next move is... replace??? So who pays for all the food product we have lost?? I’m absolutely disgusted with Whirlpool products. In communicating with Whirlpool their attitude was lack-lustre. It goes through a process that takes days to complete and weeks to get a replacement if they even agree to do that. In the meantime we have lost hundreds of dollars in food and no-one cares. Never again will I buy Whirlpool.
We had a brand new house built two years ago. The builder installed Amana appliances, except the fridge and washer and dryer, which we furnished. Our dishwasher gave out after only a year and a half. It was more effective to buy a new one than to have the part replaced. 6 months later, our oven just gave out as well. Itll cost half the price to have someone to come look at it as it will to replace it, and if nothing is wrong were out $200 off the bat. Horrible customer service and horrible product integrity, what an awful company!
I was coming down the stairs to get my son a bottle at 6:00 AM and heard a strange noise. As I walked into the living room, it was filled with a foul smelling smoke. I yelled and woke up my father who came running down the stairs. My father unplugged the fridge from the wall and put the fire out. Our slate flooring is burnt, and my son and I had mild smoke inhalation.It has been over a month and we are waiting for parts to cover the repair or they will give us $200 for a new fridge. Our fridge was older but, just like most everyone else, it was the compressor that failed. I think Amana needs to recall their refrigerators and come up with a new design.
So the motor on the dishwasher went twice now. It is now 3 years old. Had them come 4 times. The refrigerator is garbage. I have an extended warranty and they dont cover the shelving and shelves. Every shelf is cracked and had to be replaced at a cost of almost $60 per shelf plus shipping and tax. The liner of the refrigerator is cracked also. I called Whirlpool which is the owner of Amana and they dont care one bit. I think everyone should start making a huge issue of their worthless products. I will never, ever buy another Whirlpool or Amana product.
Amana freezer (AQF2013TEW03) - I purchased a 20 Cu Ft upright freezer in February 2011. I had a repairman here in March 2011 because I could see light around the outside, right side of the seal. Because the light was on continuously, it kept the inside warm therefore, the freezer ran nonstop for 6 weeks. Now, the inside keeps frosting up on the top. Because it is no longer in warranty, I called a different repair company. The person who came out said that the whole inside of the door is falling part, defective mold and its sagging. The seal at the top of the door is not straight across nor never was. Because the inside door is sagging, the seal was and is continuing to sag. I called customer service for the third time today. They said because it is out of warranty, they wont do anything about it. I told them its been a problem since I bought it and they said that I should have told them within 90 days of the first repair that it wasnt correct. How was I supposed to know that the door/seal werent made like that since I bought it new? They told me Id have to purchase a new door for $403.44 plus tax and shipping. They kept bringing up the no warranty and that it would be fixed if Id have had an extended warranty. I was not offered an extended warranty when we purchased it (which I told them) and they said I should have gotten a postcard reminding me that the warranty period was up soon. I never received the card and and their customer service department doesnt believe me. This is terrible customer service and they dont stand behind their product. Four months out of warranty and Im stuck with a very large boat anchor. Their customer service is awful to say the least. The supervisor is just as bad and they dont give a crap about anything. I will never purchase another Amana/Whirlpool product.
This one was in the house when we bought it and it works great. No need to replace what is working so I am not going to be buying a new one anytime soon. This one is over the oven and it is stainless steel and looks good where it is.
I will never buy an Amana product again. We purchased an Amana gas stove three years ago. I cleaned it one year after we got it and the glass in the door looked like something leaked inside. I called about it and they stated that the seal came loose and there was nothing they could do about it. We could replace it for some ridiculous price. Now, we are having trouble with the glass because it gets moisture in there and there is mold growing. Again, we have to pay to have it fixed.When you pay over $500.00 for an appliance, I expect to have some type of warranty. Needless to say, we need to get a new door, instead, we are getting a new stove and not an Amana. Another complaint I have is that the burners do not clean up nice like they say they do. I hate this stove! I would not have even given it 1 star but you had to. It would have no stars marked if it was up to me.
We have owned an Amana Range AER5830VAX0 for two years. From cooking and appearance the appliance is just fine. The problem we have been dealing with is the Plastic flange at the ends of the oven range handle. The piece has cracked and chipped post warranty and it cost over $60 to replace. You need to replace the entire handle. That was this past spring. Here it is mid September and the new piece it has is now breaking apart once again.
Stay away from Amana. The cheap, plastic handle on my 2-year old Amana dryer broke off. I sent them an email asking them to replace it, as most reputable companies would happily do so for a customer. They took several days to respond and then asked me for the date of purchase. When I provided that date, they replied saying that they would not replace the part as the warranty had expired. They then directed me to their replacement parts webpage, where they were asking for $32.49 for a replacement part. Within 30 seconds, I found the same part being sold on Amazon for $4.99. So not only are they unhelpful, but they are trying to gouge the very customers who purchased their products in the first place. I will not be purchasing any Amana products in the future and highly recommend that you do the same.
I bought a Amana electric stove 4 years ago. Im extremely picky with my stuff so I just now decided to clean the oven. I ran the self cleaning mode on the stove twice even and the oven looks terrible. Honestly it looks worse than it did before I cleaned it. The bottom of the stove looks like its a real old stove. So disappointing, never again will I buy from this brand!
The Amana gas range was installed new in late 2013. The stovetop flames do not have enough adjustment, either the flame is too high or too low, theres hardly any just right flame settings. We already had to replace the igniter for the oven. That detent position for the oven door where you can leave it cracked open a little and failed within a month or so. I would certainly never buy another one.
Amana (made by Whirlpool) washing machine broke just after 1 year warranty had elapsed. Trying to get thru to extended warranty people with Whirlpool took 45 minutes on hold, then was told they could be there tomorrow. When local repair company (Appliance Hospital) called, they could not be out for 3 weeks. NO communication between the 2 companies. Worthless washing machine, worthless warranty, worthless company overall. I will NEVER buy another Whirlpool appliance.
In late 2017 we purchased an Amana Electric stove top, oven and dishwasher, a Whirlpool vent hood and a garbage disposal. To date (3-1-2019) the only thing that has worked properly is the garbage disposal. These were not top of the line, but were not bottom end either. The dishwasher never worked and the motor had to be replaced right after it was installed. The stove top had a burner that didnt work, and the burners wobble. The oven also never worked correctly, and they had to replace the sensor, element and core shortly after it was installed. Now just a little over a year later the vent hood motor is having problems, you turn it on and the speed goes up and down by itself. I called the customer experience line, and of course since it is just now out of warranty they will not do anything about it. We bought, and had all of the appliances installed from a reputable dealer who has been in business many years, and we were happy with their service, but I will never buy Amana or Whirlpool again. Also a word of caution to anyone who has young children, the Amana electric oven has a dangerous design flaw. The air in the oven circulates and blows hot air out the vent at the bottom. If any young children were to touch this it would burn their fingers. It is a shame that Amana/Whirlpool obviously has no quality control and uses shoddy parts. Luckily for us we purchased an independent warranty plan for the stove top, oven, and dishwasher, as Im quite sure Whirlpool warranty would be as lousy as their products.
I bought a washing machine from Amana in November and my first service call was in December. They came 3 times and havent fixed it yet and its April 26 and Im waiting for another service call. Why do I have to suffer. I bought a new machine and it hasnt worked. They dont care at all.
Installed Amana in new home in 2013 and have had to replace air handler twice, so I am on my third in six years. Warranty fortunately covered leak in coil twice, but the labor has cost me thousands of dollars. Since the handler is obviously a defect by Amana- I wrote a nice letter asking for some relief on the labor explaining the situation. Never heard back and obviously they dont care-even if they told me no. I rarely write reviews, theyre lucky to get one star. Would look seriously at another company.
I bought this microwave for my tenants to replace one that went bad... The install was fast and easy using the template which was included... From unwrapping to using the microwave was 30 minutes.. There are plenty of functions programmed for different foods and snacks... The the price was great...
Finally decided to replace freezer door gasket as its cracked; dug through my receipts and was surprised that we purchased it new, in 1992. Around the time that free trade started, so ordered it from USA through Buffalo, delivered to my front door and uncrated. I dont think there are too many appliances that run 28 years and going strong without a problem. Replacing the gasket is an easy fix.
I purchased an Amana refrigerator about 2 1/2 years ago. Right after the 1 year warranty ran out, I started having problems. A strong nasty burning chemical smell was coming from the appliance and making me and everything in the house stink. Plus, the smell was making me sick, irritating my nose and eyes. The repairman replaced the relay on the compressor and told me that would take care of the problem. Well, 1 year later, we are experiencing the very same problem. The smell is so bad, I am going to have to unplug the appliance and store all the food at a friends until the repairman can get here next week. It is getting into my hair and clothes, so that I smell it all day when I am at work. I will never purchase an Amana appliance again.
I love my old Amana side by side, bought in 11/2001. But what I cant find in the new ones is the milk keeper with the door. That is the best part of the refrigerator. If I cant find that and after reading these reviews I will find a different brand.
I have an Amana Radarange microwave (model AMC5101AAW). I am very happy with the overall ease of use. However, I noticed lately that the inside top had a few bubbles forming. The other day when I was wiping it clean almost, the whole white paint on top of the inside peeled off. The bottom and sides are fine. I just dont like the idea of the possibility of flakes of paint coming off in the food - or more of the paint peeling off the sides. What are the possibilities of something else happening with no paint covering the metal? I have young grandchildren and dont want something happening with them because of the paint peeling. I dont know what can be done because of this. I believe I had paid about $150 or $175 for it. I would like an answer about what to do with it. Thank you.
I had my washer for barely over 2 years before it started to unbalance. Now less than 2.5 yes after purchase I have to replace it. According to the Amana repair representative for my area I needed a new balance ring and new suspension. He said the balance ring would cost over 200 dollars, but my research show the average cost being 40 dollars. However, with the price of labor the total repairs would be a minimum of 170 dollars on a machine that only cost 300. I realize this was a bargain appliance but we never overloaded it and it should have lasted longer than 2.5 years. The short life expectancy of modern appliances is ludicrous. I recommend avoiding this brand or buying the extended warranty. I just hope the dryer lasts.
Works exactly like an oven should. No problems so far. Has good features and we use it every single day. Easy to clean and easy to use. Doesnt take forever to heat up and maintains heat as it should. The stovetop is also easy to clean and heats up very quickly even though it is electric.
It does its job. Its easy to clean the removable filter. Rarely does it leave any residue, scrubs the dishes well. It takes tabs or powder cleaners. Easy to use, has few buttons to use, good machine!
I woke up this morning and found a crack 8 long left front corner on model number AER58330VAB0 Amana stove that I purchased 2009. Amana customer service had my purchase information in their computer. The contact customer service phone number 866 616 2664. I told the service rep nothing fell on the glass nor was there any misuse of any kind. Customer service states the stove is too dangerous to continue to operate and would not send me a replacement glass. I spoke to the Customer service manager whom was more irate than her subordinate and she kept repeating and stating she has a stove with 4 boys and hers is fine and never broke and it is 5 years old. I informed her the glass looked thin in this area and she stated because it is not under warranty she did not want to see the glass which should be examined and reviewed for product safety observation. She refused to help me and only documented that if I continue to use it she will be putting this information into my computer complaint record. The customer service manager actually hung up on me and would not allow me to speak to her supervisor and stated call the store where I purchased it from.
Just a complaint about washers. Im short and getting older. Top loader drums are too deep. I have to stand on my tiptoes to reach the bottom of the drum. I know of others my height that say the same. If I stand on a stool, there is a chance it could tip especially when throwing the clothes into the dryer-twisting, leaning. Does anyone make a machine that isnt so deep?Virge **
It is an electric 4 burner glass or ceramic top model with a range. One of the burners has 2 settings to match the size of the pan or pot being used. The control settings can be confusing on both the stove top or the oven.
My Amana appliance is 11 yrs old and maybe I expect it to last longer, but I had to have it repaired in the last two years twice. They just dont make things like they used to or maybe it is the country they make them in. I had a bottom freezer Sears refrigerator, I think it was a Kenmore brand and when I moved out of my house it was 19 yrs old, running good. But I didnt want to move it, because it was so big and I was moving to an apartment. It really is a good refrigerator, just not one that lasts a long time. I expect a $2000.00 refrigerator to last at least 20 years if you take good care of it, like vacuum the places required and keep it clean.
I bought an Amana range & the burners are constantly heating up then cooling down, so it either takes forever for something to cook or it burns it. Ill never buy another Amana product.
My wife and I bought this Amana washing machine & dryer as a set from Best Buy in Green Bay, Wisconsin, little over two years ago as a Christmas present from me & Linda, to myself & Linda. Just last week (2/9/2016), the wife was doing some laundry. When she closed the door it wouldnt lock, so the machine couldnt start its washing cycle. She asked me to come down. I looked at it, unplugged it, and waited a few minutes, thinking that it would reset itself. I plugged it back in and had the same issue. I turned the dial and there was a huge light, followed by the tell-tale noise of electrical components arching. Then there was a flash of light (from the back of the control panel, followed by a cute little mushroom cloud). I called Best Buy and informed them of what had happened. They said that there wasnt much they could do then transferred me to the customer service manager. She gave me the customer service number to Amana. Upon calling them, I had the feeling like I was bothering them (cold shoulder routine). Like the other complainant stated, Amana has been around for years, figured it was a solid, dependable product. Obviously, it isnt - quantity, not any quality anymore!!! After what seemed like an hour had passed, I finally hung up. Totally disgusted & frustrated with my experience. We both feel like we have been duped. My advice, DO NOT BUY ANY AMANA PRODUCT WHATSOEVER!!! Thanks Amana for nothing. I will not recommend your product to ANYONE!!! Pull your heads out of your **!!! Mr. & Mrs. pissed off in the beautiful far Northwoods of Wisconsin.
One they do not stand behind their products. I have been delivered an Amana washer that the sensing device does not work in it. Did not even agitate to wash the clothes and it is actually had to be turned off and turn back on to get the water out to get my clothes out. I called the company and they do not stand behind their products at all and they dont care that it will be another 4 weeks before I get another washer and I certainly will never want another Amana washer.
Amana Washer NTW4600YQ1 (2013 Model) - This washer only last 2 years after normal usage. Gear assembly broke down. I dont want to take a risk replacing the parts cause other parts might break. I will not buy Amana washer or their products. Not a reliable brand.
In September of 2009, I purchased an Amana refrigerator, model # AFD2535DEB Serial # KY287062. In September of 2011, the crisper draw center rail broke. The draws were not overloaded. We are a two-person adult home with perhaps a daily draw usage. I replaced it with the appropriate part on September 11, 2011. On November 5, 2011, the replacement rail broke in less than two months. The draws were not overloaded. I purchased my first replacement from Appliance Parts Pros. The current one was ordered from a link directly from the Amana web page. On 3/3/12, it has broken again. Each time, this has to be replaced, it cost $25. According to other reports, Amana is not covering the replacement. Are we to believe we must spend $100 a year for the life of the fridge?
I bought an Amana washer from Best Buy in January 2015 which has a 1 year warranty. I realized it doesnt rinse on any cycle. It runs water in to rinse but as soon as it fills and stops running water in, it runs the water out and spins. I have called the # for it to be repaired but we are still waiting for a repair man. I just hope it will be repaired before the warranty runs out. Dont know what else to do.
We inherited an Amana refrigerator which was about 10 years old. Per the previous owner, it’s been worked on before since warranty companies refuse to replace an item regardless of repair cost. Our compressor went out. 900+ dollars to repair. I’ve never had a such issues with a refrigerator but I also usually buy Kenmore or Maytag. Also the ice maker doesn’t work regularly but we can’t get that looked at until the compressor issue is resolved. Our last refrigerator, a kenmore, lasted 26 years with no problems.
I purchased an Amana Side by Side refrigerator in November 2017 and the freezer quit working after 4 months. Service Technician came out to repair and said that the workmanship involved at the factory was awful and he had to replace coils/condensing unit. Needless to say the next day the refrigerator and the freezer quit working. Another service company came out a week later and said that the first company did very poor work and they were to blame for the new problem. Needless to say they had to take refrigerator to their shop to break it totally down to find out all that is wrong. Called Amana customer service to request a brand new refrigerator only to be told NO! Without a refrigerator for three weeks and counting! Is this acceptable? Ask Amana and they will say yes! NEVER BUY AN AMANA unless this is what you want. Thanks AMANA. I hope your business survives because with this type of service I know my company would not last very long and I do not think yours will either.
It has been over 2 months now that I have went without my washer. It isnt even a year old yet. First time I called Amana it was a runaround. The person I talked to was very rude, didnt even send over my information to IAM Appliance in Piqua, Ohio. So I had taken the day off work to wait for someone. When they didnt show, I called IAM and asked why no one showed. They said they didnt have any information that they were supposed to be out. So I called back to Amana and the guy I talked to was very rude and said, Looks like it wasnt sent over. So he told me I had to call another place, that he couldnt call them, I had to. So I called and no answer so I called back to Amana and they again was very rude. So finally they send my information over to IAM appliance. A week later, on Tuesday a tech came out. He looked at my washer after I had already explained what was wrong, it was the lid lock not locking, it would fill and that was it. So the next Tuesday, he came out and ordered a lid lock, the board, and another part all the parts worked but the lid lock. So here is to another week of waiting. Came out again that following Tuesday that lid lock didnt work. Each time he came out something didnt work. Then the board didnt work the new one he had replaced. This happened for over a month. So I called corporate. Talked to a lady last Monday. She said she would send me a new washer. Got my new washer today. They told me I was getting a Whirlpool but I go another Amana same model number. They took the old washer today and this washer doesnt work, it doesnt wash clothes. It fills the drum doesnt wash clothes or spin, and the lid lock works but when finished the clothes are dripping wet. So this is another lost. I will not recommended Amana or Whirlpool to anyone. Since they have been around for a while now I figured they would be a great appliance. Guess not. So now Im out of a washer and here goes to washing my clothes in the tub again!! Very unhappy!! DO NOT BUY AMANA.
I was the lucky one chosen by a bad quality control department to miss the 30-day requirement for defects. They call it a cosmetic issue. My new side-by-side stainless steel refrigerator (matching the range) has a clearly unaligned door, unaligned according to manufacturer specifications. From the top view it looks like the seals are off... One is wider in spots. However they are stating to me that it is a cosmetic issue beyond the 30-day window. And I DO HAVE PHOTOS. For AMANA to not consider this issue for what it is has been unbelievable to me. They wont replace the door... Nothing. Am I mad? I no longer consider them to be a respectable company. They would rather I have it as it is with bad quality control, using a 30-day extreme rule. So I lose.
I purchased a brand new stainless steal Amana refrigerator 6 months ago for 1200. The day it arrived I had issues. The doors do not line up. One door is 2 inches below the other. I called Amana and they told me this was due to a crooked house! The refrigerator sits perfectly level. Within hours we realized that the ice machine had design flaws. Water and ice cubes fail to land in the cup. Ice goes all over the floor. We have resorted to opening the freezer door and scooping ice out.About two weeks in to owning the refrigerator both of the sliding fruit and vegetation drawers were cracked. They are made of very brittle plastic. The drawers do not have castor wheels or a slide system. They just sit plastic on plastic. This causes major friction and difficulty shutting the drawers leading to them breaking. Amana offered to ship new ones but did not offer a fix. The refrigerator in the show room had extra freezer shelves and a meat cheese drawer. Mine came without them and I was told these are add on by Amana customer support. I will never again purchase an Amana product. Very dodgy craftsmanship.
What I like best is the way the inside is organized. The door have various sized compartments and hold a lot of smaller items as well as tall items. I have a freezer on the bottom and it is much bigger than my former standard fridge. The pull out drawer makes things easy to find. The only problem I have is that food easily slips behind the shelves and falls below the shelves.
Amana dryer, less than 2 years old, doesnt heat anymore. About a $300 repair for a $600 product. Do you remember your parents replacing appliances as often as we have to? I dont. Garbage in and here is your garbage out Amana/Whirlpool. At first when I called, I was told they dont even make the model even after I repeated several times off their own sticker. Then all of a sudden, they do make it once I mentioned that Home Depot may be selling knockoffs of their products. All of a sudden, oh yes, here it is. What a joke. They keep telling me that they are all consumers too and understand my frustration. They arent willing to do anything about it though. I guess I am expected to feel good about their products because they understand.
I just recently purchased an Amana Top Load washer and so far am happy with it which is why I am writing this review. People generally only write reviews when they do not like a product or service and its misleading when you only read a few negative reviews. A lot of people complain about the controls but didnt you look at these things at store before your purchase? Obviously not and now want to complain?
Since day one this piece of junk that they call a stove has never worked properly. The door for the oven continues to fall off. Ive watched I dont know how many how-to videos. None of it helps you. Talk to Amana. Its out of warranty even though I just bought it from the store not even 6 months ago. I would never buy anything from this company again.
We purchased a basic model Amana refrigerator A9RXNMFWB01 in June 2010, delivered in July 2010. The refrigerator was making a lot of noise the past few months. We didnt realize the fan was not working properly. When the fan quit, the food was still frozen in the top freezer. But the refrigerator compartment would not go below 50 degrees. I called for the Amana technician. A & E couldnt make it over until the following week, so we called a local repairman. $182 later, new fan, the refrigerator is fixed. Its only 15 months old! Our old Amana is still running since 1997. We have never had troubles with a refrigerator in our 35 years of buying appliances. Now I see on reviews of compressors going bad. Appliances are not made well and we will be lucky to get 8 years out of this Amana with cheap parts. There go our landfills. What can we buy that wont cost hundreds to fix? We have never had to buy extended warranty. This is a money maker for Amana (Maytag, Whirlpool). It’s a lesson learned. I’m very dissatisfied. I feel we deserve to be compensated for this breakdown, especially since it acted up during the 1st year of warranty. We shall see if Amana can make it right.
I am really upset that I have to keep resetting this machine. I have lived in my house for 16 years and the washer I had before lasted years with no problems. Then I buy a Amana washer and have had to reset it so many times. Its terrible, the warranty dont last. Its costing me more to get it fixed than it costed in the store. Now I see why it was so cheap to buy. I am so pissed. I would not refer anyone to this product. I will never buy Amana products again.
AER6303MFS - My hope in ordering this range was to receive a reasonably-priced, decent quality product that would serve me well over the next several years. Granted, I was aware that this was by no means a top-of-the-line appliance, but upon researching it I found that it had good reviews overall and felt confident about purchasing it. Fast forward to last week, when my range was delivered on a Monday. Everything appeared to be working well upon arrival when I inspected it, and I was excited to have a nice-looking, well functioning appliance for my kitchen.On Friday evening, I decided to use my new oven for some baking. When I pulled the handle to open the door, the whole thing just fell into pieces. Little pieces of plastic and a strip of trim scattered on the floor. The door handle itself was hanging by a thread, and the glass panel front of the door was loose and I was afraid that it was also going to fall off. Needless to say, I did not do any baking that day. The following Monday, I called the Amana customer service line (they are not open on weekends) to report that my product was defective.After talking with them, and the appliance customer service line for the retailer where I bought the product, and being transferred to several different representatives over the course of 1.5 hours, the bottom line was that I was stuck with my defective range unless I wanted to pony up the cash for a brand new one. Amana is willing to repair the defects, which of course I am skeptical about because who knows what else is broken in that hunk of junk? Oh well, I guess Im just the sucker in this situation. I would not recommend this product or any other Whirlpool product (that includes Amana and Maytag) as they are clearly not willing to stand behind the quality of their products (or lack thereof).
We have had this unit for 25 years and never a minutes trouble. First one with the freezer on the bottom. Just love it. No computers, no ice maker, less things to go wrong. How much more can I say? It works great, it was a great price (at the old circuit city) and it still works great!
Amana front load washer - This machine is 4 years old and has broken down three times due to code ND for not draining. I called tech, and $250 later and new drain pump, it worked for about 6 months. Interface board went out and I paid $200 for the part, which I put in myself. It worked okay for 1 year. Another drain pump is out and I paid $125 for the part. Eight months later, another interface board went out. It is time to junk this new washer and buy another brand. I could have paid for another machine for what it cost me to keep it running. These machines are junk.
It has a bottom freezer which is easy to get to & arrange. Also with an automatic ice maker. The refrigerator shelves are glass so you aren't likely to "lose" items. Shelves in door are adjustable to fit any need. Everything comes out so it is easy to clean. Outside is also easy to clean & no streaking. I Love It!!!
We got a good price on an Amana side by side with ice maker and water dispenser from Home Depot. But the ice dispenser door failed--a cheap plastic assembly--and fixing it would cost 1/4 the cost of the refrigerator. Then the plastic frames on the glass shelves started falling apart--they are constructed so that stress cracks are inevitable. They cost about 1/8 the cost of the refrigerator each. Then the refrigerator itself started to deteriorate on the inside--it is very flimsy. Total piece of crap. I would not recommend anything Amana to anyone, or Maytag, or any of their other brand names.
Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom freezer refrigerator, model#ABB2227DES, serial#10253964EP at Sears approximately 6 years ago. We have had numerous issues with the refrigerator starting just after the 12-month warranty ran out. At one point, I paid $300 for an extended warranty. I had to have more repairs on it and was told by several technicians that the compressor would be going and it won’t be worth paying for the repair (roughly 50% of the $1300 that we paid for the fridge). At this point, including the purchase and repairs of the refrigerator, we are over the $2000 mark. Again, the fridge just died and we have been told that the compressor is gone and it would not be worth it to fix unless Whirlpool agrees to pay the repairs. I would like Whirlpool to pay for the repairs of this refrigerator or provide a comparable refrigerator, or I will contact my own attorney in regard to this.
Machine is a disappointment. It does not fill all the way up with water. You must put on deep wash just to do a medium load. Also, you cannot open it to fix it when during the spin cycle it gets off balance. You must turn the machine off and start over again.
I bought a house last year that came with new a new Amana washing machine and new Amana dryer (matching set). They are both junk, this is the worst brand you can buy. The washing machine is the worst, my clothes come out dirtier than they were before running the wash. The technology also does not allow you to start running the water before putting the clothes in, which is a design issue and it may contribute to the reason the clothes do not get clean. The other problem, which is huge, it puts holes in new clothes and linens, without fail. All of my stuff is coming out with holes. I am going to put negative reviews out everywhere I can to warn people not to buy these junky products.
I’ve owned several “high end” dryers and was disappointed every time. This Amana dryer is super energy-efficient and quiet! For the price, it’s the best dryer I’ve ever owned!
In 2002 bought Amana Distinctions top load washer and electric dryer. They worked great for 11 years with zero problems. The dryer still works. The washer died because when I started hearing a strange noise a couple of weeks ago, I didnt do anything about it and kept using the machine. Then during a load it started smoking. Turned out a bearing or gear or something went bad and the belt got out of alignment and running like this killed the transmission. I really wish I had called the repair person when I first heard the noise because the repair is too expensive to justify. I have really loved the no frills controls, stainless steel wash tub, and extra-large capacity. So disappointed. :(



