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Buy GE Dishwasher GPT225SGLBB
GE - 24in Portable Dishwasher - Black
Find big savings on GE Dishwasher(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Clean up to 12 place settings with this dishwasher, which offers 3 wash cycles and a delay start function that allows you to set the unit to run up to 12 hours in advance. An autosense cycle feature adjusts to the ideal cycle time. A Piranha hard food disposer ensures consistently clean items, the stainless steel blade rotates at 3,600 rpm to pulverize food particles and helps prevent large particles from clogging the wash arms.
Manufacturer: GE
MODEL: GPT225SGLBB
MSRP: $713.00
Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,
Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,
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Related Parts Pages:
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Buy GE Dishwasher GPT225SGLBB
At least 3 times, with different people in our household, our microwave has started on its own. It was plugged in but with no input from anyone. We checked the website and no recall. Microwave just out of warranty. This was a disaster in the making. We took it as a sign to discard this appliance. GE NO MORE!
We purchased all GE Profile appliances when we built our house 4 years ago. The dishwasher, for the second time, has turned itself on and melted everything inside and got smoke in the house before we discovered it. I am afraid to have it repaired for fear that it will happen again when we’re not home or asleep. There seems to be a lot of people having this problem, yet I do not qualify for any recall that I can find. I am disjointed in GE to say the least.
The microwave was purchased for above the stove. Its clean line and easy to use detail made it perfect for my little kitchen. Price was even better. Clearly, I would suggest checking value when shopping. Sometimes you pay more for another brand name and miss a real bargain.
We have a GE profile dishwasher for about 14 months. I just found out last week that its out of warranty and that the 2 circuit boards inside are bad so the tech came out and didnt have a replacement board on his truck saying they never have problems with this dishwasher so hell order this part and be shipped to my house. He would install it on the following Thursday so Im sitting here waiting for service. I finally called to find out that GE decided that it is going to be repaired on Friday. I did not know this of course so I asked for a supervisor. I was put on hold with no answers, finally hung up in disgust.
I have had this microwave WES1130 for several years now and the paint began peeling before year two. Nearly all of the paint is now gone (fallen into my food). Also, I bought this microwave to replace a larger GE microwave that had failed after only 3 years. The 8-year-old GE fridge is humming loudly and leaks onto my floor, which has ruined the wooden floor and warped it. I will never again buy a GE product, and neither should you. They do not care at all about quality.
The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. Which could have been a dangerous situation. I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. After they discovered it was not repairable, they denied the ”replace it” part and reimbursed the money for the policy. GE agreed to sell me a new microwave at a discounted price, which I agreed to. The replacement microwave was delivered damaged, in October 2020. After many calls and waiting hours on hold, service came out and said it was “not repairable“. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. However, after further searching, one was found, and would be delivered. On 10/23/20, I received a phone call from the freight company that the microwave was being delivered the following day, but they had the wrong address! it was a previous address. Where that address came from is a mystery as we never had GE appliances delivered to that address. The freight company was not authorized to change the address in the system, so another call to GE. I am still waiting for a new microwave! I can’t even begin to count the number of times I have called GE, waited on hold or call-back, waited for service, and been told I have the wrong case number. I have all new GE Profile appliances, all have had service for problems. I will NEVER buy another GE appliance. Their service department and Customer Relations department is disorganized and incompetent. GE appliance are not quality products.
My dishwasher is doing the same thing as the recalled models. The GE Cafe model is not included in the recall. The dishwasher front, which is stainless steel, becomes so hot it burns to the touch and stays that way for hours. Burning smell in the kitchen! Cafe models need to be added to the recall!
We recently purchased three GE Profile stainless steel appliances for our new home. The total was somewhere around $3500. Within two weeks our $1000 dishwasher would not work. It took FOUR service calls and THREE weeks for it to finally be repaired. Now our $2000 oven (traditional/convection) has stopped working and the oven light will not go off without us tripping the breaker. Service tech not available for 5 days. I am expecting the new micro to go out any day now. All of these appliances are less than two months old. We had GE builder grade appliances in our previous home that are still running strong after 16 years. That is the reason we went with GE again. However, after the above mentioned issues with our new GE appliances, I encourage anybody who reads this to NEVER, EVER BUY ANY GE PRODUCTS AGAIN.
I have purchased a GE microwave/convection oven 7 months ago. A month ago, the control panel broke down and it would not turn on. I called up customer service and a technician was sent after a week. They have diagnosed it and the motherboard needed to be replaced. The said part was ordered and I was told it would be delivered in 2-3 days and a service will be scheduled in a week. A week came and no parts showed up. I have called up customer advocate and they assured me the said part will be delivered in time for the service appointment.Unfortunately, when they came, the said parts have not been delivered and I was given the lame excuse of systems failure; the request has not gone through their system. So the technician assured me that he will put in an overnight request for the said parts and the oven could be fixed within the week. He even gave me his work and cell number for me to call if I have any inquiries. But he never picks up or even returns my calls. So another service appointment was scheduled and parts were delivered, only to find out that it was the wrong parts, supposedly for another customer and for a different microwave model.Its really frustrating when people keep on reassuring that they are going to get it done, but has done nothing but lip service. Its been over a month and my microwave is still a broken microwave. I have learned my lesson and will never again in my life time purchase a GE appliance. PS: I should have listened to the Home Depot guy that sold me this microwave.
Ive had a GE Dishwasher for over 6 years and it works great. The issue is every 2 years or so, the plastic over the metal rods that make up the plate racks wear away and rust the underlying metal. The first time GE charged me about 200.00 for the racks, where the dishwasher only cost 250.00. The second time they replaced for free and now this third time, GE is being absolutely absurd not replacing these racks. My concern for mine is the health issues arising from having rusted parts in the washer. I believe this to be a manufacturers defect and could be happening in 1000s of these dishwashers. Metal should not go into water!!! GE should gladly replace my racks but theyre giving me a major problem, like take our offer or dont bother us. Please see the attached pictures and hopefully this doesnt happen to your dishwashers.
This GE Model JNM1541 is a 1500 watt, under counter microwave with quite a few features. It has plenty of cooking power and has not failed in its nearly 5 years of use. I have never used the included metal shelf.
Purchased the cafe dishwasher in March. We are now on our second one as the first did not work and now this one does not work. It worked fine for the first couple of months and now it’s doing the same thing as the first one. Pump is on the fritz apparently. Truly disappointed. We owned the cafe dishwasher at our last house and loved it so we made sure that we purchased the same one when we bought our new house.
This is the second digital microwave I have owned. Both of them have been GE brand. There is nothing fancy about them but they are very Easy to use and get the job done. The first unit lasted about 15 years before it had to be replaced. It was used almost on a daily basis, so I feel I got my money’s worth from the unit!
Run, dont walk, toward any dishwasher other than a GE. Problems with the dishwasher within one year - black residue on my dishes that felt and smeared like grease. Calls to GE repair resulted in the worst customer service I have ever experienced. One call returned at 4:00 am. After two visits, a lecture about how to load a dishwasher, I gave up. The effort of making calls for visits, taking time off work, rude repair technicians and being told it was not grease, I now have a dishwasher a few years old that is falling apart. Screws are now coming loose and the buttons are sticking.
I just built a new home and opted for all GE Slate appliances. No problems so far with microwave, fridge, and stove but the dishwasher has never once been dry or cleaned all dishes. We have had it a little over a month! Today when I went to run it, there was mold growing! I had a KitchenAid for 9 years and never once did any of this happen. From reading other complaints, it looks like Ill be living with this for some time. I will never purchase GE again.
I bought a brand new GE Dishwasher GDWT308VBB delivered October 3, 2012 which promised: 5-stage filtration with Piranha hard food disposer, 5 self-cleaning filters ensure clean dishes, dedicated silverware jets, highly pressurized spray jets target the silverware area for improved cleaning; steam prewash - loosens tough soils before any cycle virtually eliminating the need for soaking or pre-rinsing dishes; auto wash cycle - cycle automatically adjusts to soil level to maximize energy savings and ensure clean dishes; natural convection heated dry option, a drying element effectively dries dishes reducing the need to towel dry after unloading; 52 dBA sound level - nearly silent two-pump system cleans dirty dishes without disruption. No matter which cycle or combination of features I use, my dishes have yet to be cleaned. Contrary to advertising above, I do need to rinse dishes prior to cleaning in dishwasher and also rewash dishes after dishwasher cycle is completed. I previously had a Maytag which at 15 years old performed better than this new GE Dishwasher. I have written GE describing my dissatisfaction and expect their promises to be delivered.
However, the GE Monogram Microwave ($499 at Best Buy) broke down 17 months later, a few days before Thanksgiving 2015. GE claimed it was out-of-warranty, and I would have to pay $99 to have a technician look at it, and would charge for repairs. We are stuck with the GE Monogram Microwave as it is a built-in unit and our cabinet is built around it. So we went and got a new one from Best Buy. When the new one came and when we removed it from the box, it had a large dent in it - a very large one. It clearly indicates a shoddy QC job, as the unit should not have left the factory with such an obvious dent. We asked BEST BUY to replace it, but a new one is not going to come till after Christmas. So it was 2 strikes against GE Microwave ovens for me.We spoke to GE and they were not very sympathetic, and amazingly did not even apologize for the inconvenience caused!! They just stuck to their out-of-warranty mantra, which I understand. But then the occurrence of a second event with another GE Microwave, and the inconvenience of sending back a big dented one was also not acknowledged or perhaps even understood by their CS representative. So it is strike 3 against GE Appliances for me.I would never recommend GE microwaves and was totally disappointed with the Customer service of the GE Appliance division. I also have GE Cooktop and two GE wall ovens and shudder to think what will happen if they should break down. Just sharing a sad experience that holds some lessons for me and my family and friends. (Rethink buying GE Appliances.)
Not even a year after purchase of new cafe series dishwasher, stainless lining rusting. Service called, GE tech agrees rusting of lining, GE warranty says not under warranty. Ive replaced screws that show signs of rust with aftermarket stainless screws. Cafe oven has had three front knobs just fall off - two were repaired under warranty and had to purchase extended warranty on third because it was more cost effective. Cafe Refrigerator had drain plate in back of unit completely rust away, tech knew what problem was before he stepped foot in my kitchen, he told us this was common. He caulked some sensor inside fridge box during service, I asked why, his response was its a design flaw and unit will operate better with this modification. Oh and redesign the ice dispenser, its tilted towards the back of the freezer and the ice is dispensed out the front.
June 18, 2018 GE Spacesaver Microwave in use when there was a loud pop, heavy smoke boiled out of the unit and strong smells of wires burning was noted. On fixed income now what do I do? Understand my microwave has been reviewed by ConsumerAffairs for the same issue in the past. Whatever became of their investigation?
About a year and a half ago, I bought a GE Profile dishwasher from a very reputable local dealer. Within 3 months, the digital control panel failed. Because it was still under warranty, the dealer replaced the panel. It failed again. This time they made other adjustments, it continued to fail. Finally GE suggested that the dealer replace the entire door panel, which they did. It took the repairman a couple of hours to do so. Still didnt work. Finally GE declared the machine non repairable and replaced it. Unfortunately the men who replaced the dishwasher didnt install quite correctly because it leaks. I keep a plastic container under the front left corner to collect the water every time the dishwasher runs.But the story doesnt end there. This machine and the first one both include a sensor that apparently check for objects that obstruct the spray arms. I dont know because theres nothing that tells me why the machine is beeping when I attempt to start it. I check the spray arms, move dishes, try to start it again and still get the beeper. I have done this over and over and over again and still it beeps. I have essentially emptied the dishwasher and it still beeps. When it does run, I have to use the boost temp. option and the longest cycle available to get dishes, and I mean dishes, even passably clean. Forget pots and pans, or casseroles. So, if you own a GE dishwasher, I hope that you have the old fashioned dishpan and dryer rack handy. Bottom line, it doesnt clean well, leaks, and beeps every single time I try to start it. Buy something else.
GE Microwave was making intermittent buzzing noise 1 month after purchase. Called GE & they said they could send a tech out to check it but if they didnt find anything I would be charged a service call. I stated it would only do it once in a while so was concerned it wouldnt do it when tech was here & I would be charged so I passed on the tech. Microwave continued to make noise periodically but seemed to get less as time went on. 1 year & 10 months later it started to sound like it was arcing & shut off. Again it was periodic. Called GE. They sent a tech out & it only shut off but no arcing sound or intermittent starting & stopping. Tech stated it probably was door micro switch, but when GE called me back they said he stated it probably was circuit board. Whatever the cause it is still what I would call arcing & going off & on.GE stated They could give me a discount on a new microwave which amounted to cost of $100.00 more than I paid for it in the first place.
I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.
My life partner/bf moved into a semi flipped 10 yr old home. Every single appliance required to be replaced, everything from refrigerator, stove/oven, to dishwasher. We researched every appliance we purchased, a lot of time and effort along with reviews from various reputable reviewers, pointed us to the GE GDT DISHWASHER. Who can go wrong with three tier washing amongst jetted water bottle washers?After a 1 1/2 yrs in the top spinner completely separated from its housing. We googled the problem, GE said it was a faulty design, yet no recall. The door lock began to fail, googled the repair fix, another fault design, yet again no recall. Upper plastic door trim broke in half, solution, replace the entire console. Guess what? My solution here on out is to not buy GE products. If two years is all you get with a GE product, I am out! Done with your products that once lasted 10 to 15 years. The fact that have to research another DISHWASHER, absolutely pisses me off. I dare you GE to win me back!
GE over the range microwave JVM1540DP1WW - Within 1 year, the magnetron failed. I called the Sears service department to fix it. Because of that, I bought 2 more years of extended warranty. Three months after that, the microwave turned on by itself for 1 minute nonstop. I had to unplug it and call the service again. It would also turn on even when the door is open. Its very dangerous for microwave exposure!
We bought the GE Potscrubber in 1997. It’s still going strong and our dishes and serving platters come out spotless. We did have to replace an inner seal once, but the part was easy to find and inexpensive, and my husband was able to put it in himself by following instructions on YouTube. We bought this before the stainless look became big but the shiny black exterior looks fine next to our new black stainless stove.
Emptying out the dishwasher I purchased in October 2016 is a cause for rage these days. Dishes, glasses, silverware, etc...come out of any wash cycle dirtier than they went in, though I have tried everything I can think of to see if anything at all can make it better. I purchased the dishwasher from BEST BUY. Little did I know, they dont take anything back after 15 days of purchase. They promptly referred me to GE. In turn GE reps said that their warranty only covers REPAIRS for the first year. In short, sucker me who spent near to $600, is stuck with a VERY BAD product from the moment I paid for it. And there is nothing I can do about it!!! GE IS CLEARLY SCAMMING ITS TRUSTING CUSTOMERS!!! I have been robbed!!!
Purchased new from Lowes. Dishwasher leaked starting less than a month after purchase. I have had it serviced 3 times since purchase and have another appointment scheduled. (It takes 2-4 weeks to get a tech out to your house). Currently they say he is going to come by on Tues and check to see which part to order next and then they will come back and work on the dishwasher when the part comes in. (Of course the dishwasher is leaking as I wait). They give a 8-5 service window so I will just have to sit here and wait on him to come by and decide what to order. This is pathetic. When you buy a new GE appliance you need to be aware that they literally do not have any program for replacing flawed appliances.
Ive had a GE model #JKP68G microwave oven for the past 27 years!!! It has been absolutely fantastic!! I love GE products and how reliable they are. Theyre the best!
I like the look of the oven but it took 3 shots to get it right. I had some bad luck with 2 out of 3. It seems the first 2 were damaged. I know many people would have given up but I owned one before this one and the only reason I gave it up was remodeling. The oven worked fine after 5 years. I guess I gambled on past performance and it still paid off. But I am really not sure about the door sometimes because it is a big door and it can seem tinnee and cheap at times. The overall performance is good and the looks are what I was looking for.
GE Stainless Steel Profile Dishwasher - My dishwasher is about 5 years old. Two years ago, we noticed that the gaskets, both around the tub and on the bottom of the door, were becoming gummy and rippling. We were hoping to make it another couple of years before buying a new dishwasher, but a couple of week ago, the top arm fell off because the gasket was so degraded. We ordered the appropriate parts and were only able to replace the top-arm gasket and the tub gasket. We had to call an authorized GE repairman, specifically RC Appliance in Sparks, NV. When he tried to get the gasket out, his hands turned black from the rubber. After about an hour of trying to get the new gasket installed, he had to use his pliers to crimp the gasket in place leaving large dents along the bottom edge of the door. He said the factory had crimped the old gasket in place at the factory from the other side. I am extremely unhappy about the workmanship and the fact that the gaskets did not last a reasonable time. I dont want to seek an attorney, but would rather GE contact me to discuss what must be done.
I have a General Electric HVM1540DN1WW over the stove microwave that I have had. This month will be a year and a half. The oven stopped heating so being a DIY person, I pulled the oven out and took it to my workshop to see if it was something I could repair. Inside the front panel was a very helpful schematic of the whole oven. Using the troubleshooting step listed on the paper, I found that the Magnetron tube had gone out. So I went to my owners manual and found that the tube had a four-year warranty on it so I called General Electric consumer relations to have the part replaced. First I had to fight with them because they said it was only covered for a year. After about an hour and a half on the phone and giving her the publication number on the manual, she agreed that it was indeed covered for four years. So she said that she would replace the part and she would even send a technician out to install it at no charge. I was very happy at this point. She said that she would ship the part to me next day with UPS and the tech would be out the following day to replace it. So far so good, till the next day when the part did not arrive. I called back in to General Electric consumer relations and spoke with a man this time and he told me that she had canceled the order that is why I did not receive it, and he couldnt see why. So he looked at the comments she had made the day before and did see that she said she would replace it and send a tech. The tech was supposed to be here the next day and I had no part for him to install. The man said he would place the order and have it shipped to me by the next day no later than 10 a.m. and the tech would be here between 1 to 5 p.m. Great! Until the next day and again no part when they said it would be there. Again with the call only to find out that it was scheduled to arrive next day guaranteed by 7 p.m. The tech is supposed to be there with in the next few hours and I wouldnt have the part. I called Fed-Ex and sweet-talked the lady into getting a hold of her driver to see if she could get to me ASAP. Bingo, next thing you know I have the part, the tech calls and the part is replaced. Oh boy, the big gaping hole above my stove is finally going to be filled once again. (I promise I am coming to the end.) After reinstalling the oven, I found out that it was taking longer to heat than when I got it, and it has a brand new Magnetron in it.Again with the call to General Electric consumer relations to set up another tech to come out and check it out. So the following day, the same tech arrives and puts a cup of just barely cool water in it and puts it in for 30 seconds, pulls the water out and says it is working just like it is supposed to and leaves. Well, again I called General Electric consumer relations to let them know what has transpired, but this time I asked to speak with someone higher up the food chain. I then spoke to a lady and she said that she would set up another tech to come out and check it out, and if it resulted in the same way that she would replace the unit with a new one. The following day, the same tech calls me and said that the oven is working the best that it could so I should call back to consumer relations as he did and set it up for a new one to be sent in its place. So I called once again and was not able to speak with the same lady and the only thing she could do is send me a voucher for $250 laying around for a new oven, but I would have to purchase one and send the voucher in with the receipt to get a refund. I told her that I did not have a spare $250 dollars around to go buy a new oven and then wait for the refund to get to me. So I asked that she have the lady that said she would replace it to call me back to straighten this problem out. Finally the following week, the lady calls me back and said, This is the best that I can do, due to me voiding the warranty. I asked, What? She said that the tech that spoke with me said that because I had hard wired in the unit to the house wiring, it was receiving low voltage so she couldnt do any better than that. I told her that was the most asinine comment I have ever heard coming from a field tech and asked her whether he went to a school backyard Techs-r-Us. I asked if she would have the tech call me to explain. I also gave her some friendly advice that she should not use that comment to anyone else for fear of someone laughing at her. We agreed to have the voucher sent if that was the best she could do. I will not buy another GE appliance again! I have purposely not mentioned anyones name because it was the experience, not the person that I spoke with.
Does just about everything my ovens do, but better and certainly much, much faster. Bacon is crisp, chicken tenders - tender, puddings are creamy, and on and on. Try poached egg or an oyster levant, wow.
Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwasher stopped filling with water. So, our friend replaced the water inlet valve. No change. If you pour water into it, it kinda pushed it around, but empties it out, wont refill, and starts whining. Then, if you open it, and turn it off, and re -shut it, it starts itself back up again! What?! This stupid thing is essentially brand New! To be truthful, it has never cleaned very well, leaving residue on dishes, and NEVER getting dishes dry. I regret buying this item! And its still not fixed. I will not buy another GE appliance.
I have a built in model that is now 9 yrs old and still operates as well as the day I bought it! I will definitely buy GE again. I have family members that have owned 2-3 microwaves to my one, that screams quality.
Had microwave since I moved in in 2007 and it has been great. Looks just like new and works the same. A very great product that Id buy again. Has enough features and options for most people. Includes beverage, coffee and other buttons.
Consistent with many reviews about poor customer service and saga to try to get an appliance fixed, we experienced a very situation with their microwave. Power is on but doesnt heat food. 5 visits later and multiple calls to GE became a string of technicians having to order a part, waiting at least a week to receive the part and technician trying to fix it. For 2 weeks the microwave worked and then stopped working. Called GE again, and again they insist on having technician come by to diagnose the same problem. We put our foot down and asked for a replacement and were denied because it wasnt deemed to be irreparable. I stayed online until they offered a discount on a new microwave and they then took more than a week to send that and also proceed to take the old one which not convinced they were entitled to take given we had to purchase a new one. Completely inefficient process, customer service agents who are in and unfortunate enough to follow an inefficient process that is not focused on the consumer. Really unfortunate for a top tier company whose mission is centered around the customer but fall down on execution. Really disappointing. Im glad that we live a in capitalist state that allows us to have other choices and not feel stuck with one brand. The cost of our time and stress and technicians hourly wage is disproportionately greater than the 300 dollar retail price tag for the machine.
Built our house and had new GE Appliances. Oven is a GE Profile and the computer panel went out twice in the first 2 yrs. The profile microwave model PEB 7226 SF1SS IS NOW ONLY 3yrs old and not functioning. We rarely use the microwave. Will never buy GE anything in the future.
My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.
Purchased an entire kitchen suite of GE appliances. Almost instantly the fridge started making loud noises which the repairman told me was normal. LOUD AND OBNOXIOUS. I wear earplugs in my house to avoid the noise! Secondly, the dishwasher started leaking and the warranty company is refusing to honor the warranty so Ive been hand washing dishes since August! They also refuse to refund the extended warranty fee. Currently filing a protest with consumer fraud. STAY AWAY FROM GE, isnt that a shame! THEIR PRODUCTS ARE JUNK!
We purchased the following from GE: GE Profile refrigerator, dishwasher, microwave, oven and cooktop in 2006 (six years ago). Last six weeks, the refrigerator, dishwasher and cooktop broke! We have insurance through Assurant on the products since it was recommended. We purchased the insurance for repairs and parts. Refrigerator - the motherboard (if you have other words for this) went out (4 weeks for a part). Now it is fixed. Dishwasher PDW8280NSS - This was the final answer from GE Consumer Affairs:I do apologize for this entire experience. I will be more than happy to contact you today between the time frame of 02:30-04:45 PM CST. Any additional questions you may have, you can contact me quickest by email. Again, I do apologize and I will contact you later today to discuss further options available to you. At this time, being the part is not available, the best option would be to offer a prorate on this dishwasher for you in order to have a functioning dishwasher in your home. I do appreciate your patience in handling this matter and will most certainly speak with you this afternoon. Thank you. Really, I have a case manager? The products must be really ** good if you need this as a department. Everyone should rethink buying GE products. Never again. I am campaigning against them! I cant get the part on a six-year-old high-end dishwasher. We live in the US, dont we? This should be a class action suit!
The door handle broke on GE Advantium microwave. My complaint is that the plastic handle costs $103.00 just for the part. That is ridiculous! The unit is 6 years old so I dont expect it to be free. I just dont understand how they can justify that much.
The WORST Customer Relations Department & GE Dishwasher EVER 1. Ordered dishwasher & Scheduled Delivery. 2. After my 4 hour window of waiting, I was called and informed the installation needed to be cancelled due to the installer calling in sick. 3. During installation, they dropped my dishwasher & dented the door. I rejected the dishwasher as my other one was already hauled out. 4. Due to my hectic work schedule, my dishwasher was installed about 2 weeks later. 5. Dishwasher was not cleaning. 6. Technician came out another week later and I was told it was MISSING parts from the manufacturing plant and should have never passed QC. In addition, It was missing the bottom spinner and the top spinner was snapped off. The technician glued it back on.7. Called Customer Relations to get the runaround saying, its not their fault it came from the manufacture missing parts.In closing, I own a large apartment complex and have many BUSINESS friends. I will NEVER buy a GE product EVER again and to think of all the people I know, Im going to share my horrid experience with everyone I know. This will make great conversation when golfing too.
PVM1870SMC ($580 plus tax/Cost CDN). I bought all new GE Profile units in mid 2010 for my new house. I spent $7000, plus tax, for 4 items from a reputable company in Hannon Ontario. I bought a Fridge, Dual fuel range, Dishwasher and last the Microwave, model stated above.About 6 months back it started acting funny, but thought not too much of it as it was very intermittent. Today the Microwave will NOT seem to shut off after it beeps from cooking/warming up food and the door is open then closed. I close the door and it starts to hums. If food is in it, you can see it is still cooking. I open the door, and then close it again and it starts to Humming as soon as the door closes.The glass tray does not turn, nor does the light go on (when humming) as it does when you actually push the start button. If you do start it, everything works, that is the table turns, light goes on and it cooks/warms food etc. Then it beeps when done, you open the door to remove items, close the door, and again just starts humming.I unplug it for an hour, but as soon as you plug back in, again.. Hums until you open the door. I put a cup of water in it, and just closed the door, did not push the start button. After about 40 seconds, the water started to boil.
I called the toll free number because of the concern I am having with your microwave, the paint is coming off the inside. So my concern is first why would it be coming off, is it a defect in the product or does it just happen? The person was helpful and seemed as if it was to be concerning. WELL IT IS to me. Could it make us sick, do I need to put it in the trash or what? Thanks for not helping me and not being concerned, but I am sure if it was you or family you would have had a different story to tell.
After my previous GE Microwave had paint peeling, I was offered a new one at a discounted price. The new one will not make popcorn. It does heat water, but a small bag of popcorn takes 4-1/2 minutes for 1/2 bag. I called and they sent a repairman. He made a bag of popcorn, told us to use a different setting. Tried that and it still didnt work. Then he heated a half cup of water and declared it works fine. It does heat. It just wont make popcorn. He said they changed the design due to people starting fires making microwave popcorn, but that could just be a easy lie. Said There is nothing we can do about it. Just dont make popcorn, eat chips instead. What???
I bought the dishwasher July 2020. I’ve had 9 service calls and multiple calls to GE and my dishwasher still doesn’t work correctly. It doesn’t wash or dry thoroughly. At one point it wouldn’t even turn on. They came and the wires melted together. It was installed by a professional. Now I’m worried it a fire hazard. I’ve had to leave work early each time. At times they have not shown up when they were supposed to or shown up when they are not supposed to. Every time you call you are on hold for at an hour. When you do get through they pass you on to someone else who doesn’t care or know what to do. Ive been told several times that should I get a new dishwasher after this many calls but I’m told by the service person that is not true. Also if the repair person deems it unrepairable can be replaced. The repair person said that’s not true. Now the its out of warranty and they are trying to charge me for the service call. They offered to sell me a new dishwasher at a discounted price. Unbelievable! I’m at my wits end and I’ve lost faith in GE
Reasonably priced. I dont cook in the microwave, however, I use it everyday. It has an up to date look and will match any kitchen. The GE brand has been around for years and remained a reliable appliance my family has relied on.
I bought a Moffat washer and dryer, and the timer came out of place and burnt on the inside. The timer clips in and if push too hard it will fall out or break the clip. We have extended warranty on it and due the repairman came out twice. The warranty person said it cost more for the repairman than the dryer worth - theres no more warranty. I think the dryer should replace when the timer fell out of place. This dryer should be called back.
We purchased a GE Adora Dishwasher less than 6 years ago from Home Depot. An unknown continual leak has caused substantial black mold, warped sub flooring and cracking of very expensive Saltillo tile of which weve had to remove. GE should be accountable and will be. Nearly, a $800 Dishwasher will cost us thousands in repairs and mold abatement. Unbelievable.
I purchased a GE Microwave oven, model #JVM1540DP1BB and, in seven months, the interior paint started peeling. I contacted the company and they said, go ahead and use it. It wont hurt anything. (Well, actually, it doesnt heat as well now.) They offered me a discount on another GE Microwave. I advised them that the oven was manufactured three months prior to my purchase and so the Microwave was only ten months from birth to death - it was also made in Malaysia and so was purchased practically straight off the boat - and should have been covered under warranty. The response to that was, Im sorry. Im only authorized... Fine. Let me talk to your boss, I said.I was connected to another company mouthpiece who promised to send a serviceman out to look at it. The next week, said serviceman did come to the house. He told me they could take it in and ...see if they could fix it or they could give me a discount on another one. Again I iterated that the microwave should be replaced at no cost. He flat out told me, They wont do that.My next fiasco with this danger trap was several months later when it started turning on of its own accord. So, we had to keep the oven unplugged at all times unless actively in use. I again contacted GE and was again advised that they would be happy to offer me a discount on another... blah, blah, blah. After a couple of years of using this machine, I called GE one last time. I spoke to the regional vice-president, Gary **. The response this time was truly mind-boggling. They had no record of my having called previously!!! But, after telling them I felt their product was inherently defective by design and, not only would I never purchase another GE product EVER, I have emptied my house of any and all GE products right down to the light bulbs, have purged my mothers house, and advise everyone I know of my experience, recommending they, too, do not patronize GE.He began repeatedly screaming at me, What do you want me to do? I told him that, two or three years previous, I wanted them to replace a defective microwave. Now, and following their abhorrent customer service, I wouldnt want anything from them and, if they were to tell me the sky was blue and water was wet, I would not believe them. I was not inclined to pay six hundred dollars yearly for a new microwave oven, so there was nothing they had I would ever want. I then pointed out that I purchased a Sony microwave for my mother when my grandson was six years old. Hes twenty-four now and both the id and the oven are still going strong. Then HE hung up on ME! I have noticed others here who have had similar experience with GE Microwaves so my recommendation to anyone considering a new microwave oven is to steer clear of GE at all costs. I only gave them a one star rating because I couldnt give them a negative star rating.
Have used GE dishwashers before - were good. However GE no longer makes them, its just a name - now made by MABE (part of HAIER), Mexican with Chinese ownership, and this new one arrived with a factory fault - cracked tub which leaked immediately. Cracked tub seam and leak found immediately by service tech GEs site referred. Good news is the leak detector worked! Bad news - is we didnt install it right away (old one still worked and pandemic...) so it was a year before we got to it (was partly a gift). So - now MFR Mabe is giving us the run around and so far not doing anything about the faulty dishwasher they mfd and shipped through Home Depot. Dont be fooled as we were - GE is not actually GE anymore and the mfr HAIER/MABE are doing nothing to correct a factory mfg fault.
GE Profile GLD4408RBB: Bought this dishwasher at Home Depot 2010 for our FL condo. We visit there periodically, dont rent out. We have used this dishwasher probably 50 times since buying. It never wash dishes well, leaving residue and we do clean them first. Now it doesnt drain; seems like pump not working. Its only five years old and hardly used. Its not worth having a repairman for labor and cost of parts. Very disappointed with GE product and wont buy another one.
I purchased my machine in 2019. The only concern I have with this machine is that I’m never sure of the amount of water that fills the tub with some features that I’m not used to. The tub on this machine enables me to wash very large loads including my queen size quilt. After washing, my clothes are practically dried which cuts down on my electric bill for the dryer. The drain and spin feature allows for a drier finish. Everything else is good. As long as you’re using the right soap the clothes are the cleanest.
It could clean better without pre-cleaning. Its necessary to pre-clean heavily dirty items. Works ok if dishes are just moderately dirty. Could also be quite a bit quieter. However it is about 15 years old and still running but sometimes motor freezes up if not run often.
Microwave performs wonderfully but it has peeling paint inside. I contacted GE about it and the only thing they said was, Well give you a coupon for money off another GE microwave. Why if I had money to buy another microwave would I purchase a GE and watch the paint peel off again. I am retired on a fixed income. New appliances dont come easy.
The microwave is large enough for a whole chicken and operates at both a high speed and good efficiency. Most items can be timed within minutes of properly prepared meals.
Unit is only 7 years old and not greatly used (only two adults who dont use it much)… Purchased as part of package including GE refrigerator, range and dishwasher (already got rid of refrigerator, as parts kept breaking and unit had other chronic problems). I turned the microwave on to make popcorn - it immediately made a terrible noise and filled with smoke with an electrical smell. Unplugged the unit and contacted GE Repair. When I described what happened, I was transferred immediately to their safety unit because of the nature of the problem. A GE technician arrived today and almost immediately diagnosed the problem: a metal component that directs the waves of the microwave generation tube had burned out, and by federal regulation, he claimed, cannot be repaired - the whole appliance must be trashed and replaced. Once again, I have experienced GEs poorly engineered products that appear to be designed to fail in a relatively short time. Can you spell planned obsolescence? (No photo provided, as there is no external visual damage).
Beware of GEs scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Heres basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didnt want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor. I repeatedly asked for a ball-park labor charge so I could make an informed decision as to whether it was cost effective to have the repairman come out or just get a brand new one elsewhere. The person on the repair line hung up on me! I called back and I was told the same thing; that no one could tell me what the labor cost estimate might be. I asked to talk to a supervisor and same story. I didnt schedule a repair because I was taking a long trip and wouldnt be using the microwave anyway. When I returned from my trip, I called GE repair and again they wouldnt give me a ball park figure. Frustrated, I decided to have the repairman just come out and repair the darn thing and an appointment was scheduled for the next Monday. I had to rearrange a Monday day trip to Wednesday and set the repair appointment. On Monday, it was starting to get late in the afternoon, so I called to find out if the guy was on his way. A recording said my call was noted and I would be receiving a follow-up call. About 10 minutes later, Kim in dispatch called to tell me she had to reschedule the repairman to Wednesday. I explained I already had an appointment on Wednesday. which was already changed because it conflicted with the repairman coming to my home. She told me the repairman couldnt come because his truck wasnt safe to drive so that whole day was shot. The appointment was rescheduled for Wednesday and I had to again reschedule my other trip. When the guy finally showed up on Wednesday, he told me to put a glass of water in the microwave and start it. Ten seconds later, he declared it to be the magnetron tube. He was at my house about 10 minutes, just long enough to take my $99.95 credit card payment and to give me an estimate of $246.90 to repair the microwave which included the free magnetron tube, a $20 part plus tax and labor. The estimate had instructions on how to get the $100 coupon if I decided to buy a new GE microwave, which he said is what most people do. He didnt seem like he came prepared to repair the microwave at all. I was so frustrated and already out the $99.95, so I told him to go ahead and repair it. He said I should call repair to schedule him to come back to repair it! I told him to just repair it now and he said he didnt think he had a magnetron tube in his truck. I asked him if he would go to the truck and check! He did, and nope, no tube and he left.I think this is a great scam GE and maybe others have going. Its entrapment. They get you to accept a repairman to come to your home and charge you nearly $100 for it, but give you a coupon for $100 for a new one but it has to be a GE and can only be bought from their website where they can go as high as $500 or $600. By the way, I got on the website to find a replacement. My model had been discontinued and the only one in my price range was also a discontinued model. They charge $75 to come out to install it and another $30 to take away your old one. I called local appliance stores to see if I could unload my old microwave for parts and they all said the same thing: stay away from GE products.
Ease of use, intuitive and good looking. Compliments my existing kitchen appliances and decor. I have a GE profile and has lasted now for about 6 years. I really don’t have any issues with the microwave and never needed any kind of service on it.
GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances needed service 1 month after purchase. Had service come to my home 5 times. Had to wait up to four hours for service person each time. Also, parts were on back order. Had to wait weeks for parts to arrive. Keep in mind these are BRAND new GE top of line appliances. And no parts to fix them. Service is terrible. GE not the same company as years past. I would NEVER EVER buy this brand again. What a hassle. Still waiting for parts. My dealer even called to help and GE would not even help the dealer expedite the problem. Total lack of good customer service when you have a problem.
I cant remember the exact date of purchase for my GE Spacemaker microwave oven. I have a receipt somewhere, but I have receipts for repair dated 2002. It is for a door seal gasket for the microwave. A model JVM60 GE Spacemaker installed over the range.The microwave worked perfectly for several years. Then one day, when I pressed the start button, I noticed a small fire inside the window above the control panel where the time is displayed. I called repair man; I was told that it was the circuit board, and GE was not able to send repair spare part. Since then the microwave is only good for displaying the time, and storing my everyday pan. I do remember paying $400.00 for this microwave because I purchased it at my employment. It would seem to me a company making a $400.00 appliance would be backed by a circuit board, which they know would go bad in a short time. Thats why they only had a one year warranty guarantee.To show you the difference in a microwave appliance, I purchased a small counter top microwave in 1997; it still works like a charm, and I use it every day. From the negative reviews I read on these Spacemaker microwaves, I firmly believe there should be some compensation to us consumers for the money spent, plus the hazards we experienced. If that is not agreed, then all of us consumers should file a class action suit against GE.
This is a work horse of a machine. I have been using it for 12+ years. Not my first choice, but it was here when I moved in. Still going strong. So why change now, when its doing its job. My first dishwasher choice would have been a Bosch, because they are so quiet.
I will NEVER buy another GE product. They were not helpful over the phone when I explained to them about the paint peeling on the inside of my microwave. Its only 4 years old & should not be doing this.
Microwave fan just stopped working. Dishwasher wont dry dishes. Also, cloudy water drooling down door when you open it. If you set it on heavy or normal, it runs forever. This is horrible for a year old product. They were acting up before then. Busy schedule kept us from reacting. Looks brand new, works like its 20 years old. Help.
The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesnt seem to want to turn off!
I am using a GE Profile Spacemaker 2.0 microwave that is almost 8 years old. I loved using this microwave until the touchscreen cracked under normal usage. Has anyone else had this problem?
We have a GE Advantium Microwave. It is our second model (we moved and left the first one behind). It is spacious, has an intuitive menu system, cooks extremely well, also includes a convection oven feature that we use to great advantage. The nicest microwave weve ever used (and weve used plenty of them).
4th service call for a piece of ** over the range microwave that keeps breaking. The service is a joke too. The sent some moron to come take a look at the microwave after I placed this latest service call. He came and without diagnosing, he ordered a few parts and scheduled a follow-up for today. He called this morning to reconfirm the appointment (which was already confirmed 2 times previously and this reconfirmation has never taken place previously) and I missed his call. When I called him back short whIle later, his voicemail directed me to call the 800 #. After a 35 min hold with them, they said since I didnt pick up the phone in the morning, the appointment was canceled. What???? It states nowhere that theyll call you to reconfirm an ALREADY SCHEDULED AND CONFIRMED appointment and that if you miss the call, they cancel the appointment. Next service call is a week from now, which makes it 3 weeks without a microwave. I hope they rot in hell.
I purchased the micro from Sears. This is the replacement for one that was provided by the builder. The G.E. now needs replacement. Will work for limited periods of time. I have used it more than my stove to cook chicken, beef and whole meals. I will be replacing it with a new G.E.. The current one has lasted more 10 years with very heavy use.
I purchased a GE microwave from Best Buy about a year ago. Every time I wipe it clean, white paint chips come off the inside. This cannot be safe for me or my children. I did contact the company and they were of no help at all. They said that because I heat up liquids in the microwave, this will happen. Duh! I would not recommend purchasing a GE product of any kind (oven, fridge, etc). Their customer service is awful and their products do not last.
A known GE microwave defect on this (GE JVM2070SK02 Microwave) models control panel has yet again resulted in our microwave not working and GE giving us the standby, pay for an appliance technician. I would like GE to own up and send a technician to replace the control panel and get it working since it’s a known issue.
We bought the countertop stainless steel microwave model JES1142SJ the end of 2010. Noticed a rust ring under the revolving paint about a month ago. The paint was chipped off and when I washed it with a dish cloth, more came off. It is getting worse. We didnt stop using it since it seems it is only coming off under the plate but is it safe to continue using? Could it catch fire? Is it putting bad things in the food we heat in it? Even though it is not an expensive microwave ($100-$125) it should not be rusting inside. It should last longer than 3 years!Sounds like GE will not back up their products since so many microwaves owners are complaining about the paint being inferior and flaking off. There should be a recall for this problem on all microwaves sold by GE. Complaints have been from countertop to the most expensive dual stoves! This is not acceptable and GE needs to step up and deal with the problem with their microwaves that they sell. I usually buy GE; but this is making me have 2nd thoughts and think that my ones I bought in 2010 will be the last purchased from GE.They did come out twice for my range when the oven stopped working at 2 years and one of the eye knobs to turn on and off needed to be replaced when it would not turn off. But a 2 year old stove should not have needed any repairs. I noticed a big difference in quality after I bought this new one when we moved. My old GE from 1996 is still my favorite one and is still working just fine in my sons house.
I purchased my GE profile microwave in 2010 when my kitchen was being redone. I picked it for its style and the GE reputation. So far after 9 years, I hope this wont jinx me, it has been a wise choice. I use it daily.
I got a GE cafe two years ago, all the matching appliances. A few weeks ago, we heard beeping in the middle of the night. ow every night at two am we get a message on the panel with annoying beeping. This weekend, we went out of town and when we returned the microwave was and had been on for a very long time. It doesnt take a genius to figure out that our house could burnt to the ground while we were gone! Thank God it didnt! Not to mention. my dishwasher does not clean! It takes 3 runs to wash.
Purchased a GE 650 dishwasher which we quickly discovered has terrible racking for North American dishware. Also the control panel is overly complicated yet limited to use (always flashes settings even when not in use). Once you figure out how to load dishes into the very tight/ narrow tines they fall over and chip/break. When investigating the dishwashers by GE made in China/Taiwan etc all have same issue. The ones made in USA by GE have wider and longer tines. We have had MANY dishwashers over the 40 years and NEVER had one as bad as this.When calling GE customer service the senior rep was not willing to offer any customer satisfaction as nothing technically was wrong. At one point she stated we had made the purchase so live with it even though it was the wrong choice. We offered to pay for any cost difference, etc. When questioned about GEs interest in customer satisfaction she stated that was not a warranty issue. She was not concerned about a satisfied customer. With that, we will not be purchasing another GE product or its affiliates. What a waste of money.
Seems to be a lot of wasted space in this GE dishwasher. If it had a 3rd rack then I would rate it higher. The back has additional sprayers, but the sides do NOT. I would think that having sprayers all the way around would help with sanitation.
We have an under the cabinet microwave oven. I like the size of it and it works well. It is white so it gets dirty from cooking on the stove. It has a light on it for 2 different lighting needs. It has a brighter one and one for night time also. The buttons are really easy to use. Not hard to program it at all.
My GE counter top microwave (JES1456), purchased from Home Depot less than a year ago, just stopped working today. No lights, or anything. The electrical outlet is fine. The GE warranty appears to be effectively meaningless. It is cheaper to replace the oven, than have it repaired. I will avoid GE products in the future.
My Quiet Power 3 model GLD4450N10CS didnt clean well from installation (July 2008). But I ran the heavy wash as the norm. And I never used heated dry in case I had to rewash any of the contents. I ran my dishwash last evening. I went out to dinner and returned to a burning smell in my house. I opened my dishwasher and smoke came out. The plastics were melted. The cabinet next to my dishwash smelt of burning as well. The detergent table sat partially dissolved on the bottom of the washer. It took 2 hours to cool down. My dishwasher no longer goes into a wash cycle (even after unplugging it overnight). I have left it unplugged as I feel it is no longer safe. GE says it is $80 for service plus parts. And they said that if I dont repair it, I get $100 certificate to use online to order another GE. Its not worth it and I am very upset. I replaced all my appliance in 2008 with GE. My dryer had to be repaired. My washer was a lemon and they swapped it out for a new model. And now my dishwasher died and almost burned my house down.
GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.
My 3 year old $600 GE micro caught on fire with nothing it. I set the timer on my top of the line GE microwave for a reminder. Nothing in the micro, cooking nothing! When I came back it was on fire! Melted the inside. If I would not of been there it would of burnt my house down! The only way to shut it off and put out the fire was to turn off the power to it. The next day as soon as I turned the power on my GE microwave started on fire again!!! This must be happing to many people and needs to be addressed by GE! This company needs to be held accountable for burning houses down!
Ahhhh me, here we go again! Its no wonder that the state of business in this country is not as solid as it could be. I purchased your GE dishwasher, Model #GDF540HSF2SS, Serial # ZA703816B, on 01/19/2014 from Lowes Home Centers, 3805 Northern Blvd., Rio Rancho, NM 87124. It was delivered and installed soon after. Soon after that, mid to late July, it began to flood our kitchen. A service call had to be made to replace the tub gaskets. Covered under initial 1 year warranty.Here it is the 5th of November, 2015 and now the unit does not function at all. A service diagnostics call performed today the 6th of November to ascertain its ailment to the tune of $89.00! (No, we didnt purchase the Extended Warranty. My belief has always been that the option to purchase an extended warranty is; 1) an opportunity for the company to make extra money on the sales of a product, and 2) an admission by the manufacturer that the product is probably not well made and will probably break down sometime in the near future!) I guess that future is here for this product! It almost lasted 2 YEARS!! Deplorable! The last dishwasher I had was almost 20 years old and the only service to it was to replace a water hose (which I did myself). Diagnostics proved that the electronic motherboard failed!In addition to the inconvenience and the $89.00, Id be willing to bet that the replacement part for this unit will cost 1/2 of the original purchase price of $599.00! AND I WAS CORRECT; the replacement board will cost $269.00 to replace (part and labor)!!! What a rip-off! I will never purchase another GE product as long as I live! And I will go online and register my opinion and complaint about this product with the Consumer Services Bureau and any place else that I can find to vent electronically!Recently the Sandoval Economic Alliance attempted to lure GE to establish their Headquarters here in New Mexico. For various reasons, we did not make GEs shortlist for consideration. I am thankful that we didnt make it! Why would our state want such a crappy company embarrassing our state with their crappy products? I will be sending a copy of this complaint to them as well.
The flat, firm-press keypad for microwaves just seems dated. Often they get worn out. However, all in all, it does what a microwave is supposed to do and does so efficiently. It’s not the most attractive microwave though.
GE above stove microwave (DVM1850DM1BB) stopped working and went completely dead after 1 year. Purchased a second GE microwave because it easily fit into the existing space. Sure enough, the second microwave stopped working and went complete dead a little over a year. I have always heard bad things about GE products, now I can confirm those negative comments about GE products are true.
Purchased an entire line of GE appliances for kitchen after having prior (still working) appliances for 13 years. Have had at least 5 services calls and countless emails and phone calls for non functioning Dishwasher. Here is response from GE Manager: I have reviewed the pictures and no I would re-wash those 4 dishes if they came out of my dishwasher prior to using them with my family. Dried on fruit, starches and dairy are tough for any dishwasher to take off as the sugars in them act like glue. Again for these types of foods we would highly recommend more pre-washing to make sure that they are not left on the dishes after the dishwashing cycle. CAUTION: DO NOT BUY.
I guess my GE Profile dishwasher is a lemon. Sounds like it from all the other reviews. Same deal - purchased it in July of 2016 and by October 2016 it went out. Technician that was sent told me it was the electric and I needed to have an electrician fix the fuse. Electrician came out and said it had electric, that it was the dishwasher that failed. Next technician fixed it and said the electronic panels get confused. Three days off of work. December, 2016 the dishwasher failed again. Had no dishwasher throughout the holidays. They scheduled service technician and then cancelled because the one technician they had was out sick.Today, January 9th, they called to let us know they were on the way, but never called the number they were supposed to, so now we are totally taken off the schedule. Ive been on hold and disconnected three times and now have been on hold for one hour and 6 minutes. DONT BUY GE APPLIANCES - Terrible service and crappy appliances that dont work. This is really sickening since I have ALWAYS used GE appliances.
A durable microwave. Our microwave has stood up to 13 years of pretty heavy use and all functions continue to perform as when new. Has turntable but would be nice if it had two shelves instead of one. Guess that has to do with the spacemaker size of this microwave.
This GE CVM2072SM1SS Microwave (over-range model) worked fine for five years. Then, we discovered the plastic film over the touchscreen starting to peel. After a bit of wrangling with Consumer Relations, they sent me a replacement touchscreen. The LCD didnt display properly, so they sent me another one. It worked for three months, then in the middle of programming to reheat some food, we got the following error message: Control Fault, Shorted touchscreen - F10. The control has detected a shorted touchscreen and has shut off the oven. It may still be possible to use the oven. However, if this message continues to appear, your oven will require service.The only way to clear the message was to unplug the unit. No amount of replugging in cleared the message. I called GE and they said they would replace the entire unit with a new model under some program they had. Sounded fine to me. I left the house. When I returned, I received a message that their representative called back to say they would not replace the unit, since the program had expired. Huh? I called again, and after a bunch more wrangling, they agreed to send a service tech out and replace whatever needed replacing or fixing at no charge. Of course, they never really made a notation of that, so when he got here, he had to get on the phone and sort it out. Finally, he replaced the touchscreen. Lets see how long it lasts this time.
July 4th, 2010 - GE Profile Dishwasher, Model: PDW9200N00BB, Dishwasher had been humming after cycle was over for a little while, this night I walk into the kitchen late and find it full of smoke. Circuit board has a hole burned though it and wiring harness is melted. Never tripped any safety, could close the door and it would come right back on, smoke and all. This model was not on the recall list but I called GE anyway. After describing the fire they send someone out, then they send a new dishwasher out and install it. I assume they wanted the old one to look over or just to get rid of it. New washer installed the end of July 2010, new model number PDWT500R10BB. Today is 2012-02-02 and the new machine would not stop at end of cycle (Got down to 1 minute and stay there for at least 20 minutes before we turned it off). This machine is now making the continuous hum after the cycle stops that the old one did before it caught on fire.Called GE, they said they could maybe go half on parts and service until they checked where I was located. (Wichita, KS. Area population 500,000+) They said that they didnt send factory techs to my area and I would need to contact a local repair service. I pointed out that they had a factory guy for when my machine was on fire and they said it was just a malfunction now, so they could not. No half on the price for repair either at this point. This is a $1100 to $1200 dishwasher with, as near as I can tell from complaints online, a history of going up in flames. I understand things break etc, but when you continue to put out products like this and then refuse to remedy the problem, I and anyone who will listened to me will never own anything GE again.
I also bought a counter top GE microwave oven model jes1451dn1bb that turned itself on and then stated a vegetable sensor error. I did not trust it after this and when I plugged it back in, it stated a keyboard short had occurred and that I may need service. What I need is a non-GE microwave oven that works longer than 18 months. Prior to this machine, I had bought the same model back in 2003 and the same thing happened; The machine turned itself on and stated a popcorn sensor failed. This was back years ago and I complained to GE but never heard from them. This problem has been going on for years and they do not give a ** about the consumer who lives with this machine. I complained tonight about my second microwave and unless a miracle happens, I will never buy another GE product again in my life!
I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says its not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they dont stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.
My GE microwave, has been running fine, but the door handle has cracked on the bottom. This is the second GE microwave that I have purchased in three years. They need to do a better job with the door handle. I will never buy another one.
I replaced a GE JEM25 microwave when the Magnetron gave up with a PEM31DWW unit. Within 14 months the paint on the ceiling of the oven started flaking off. Contacted GE and they offered to sell me another oven for $166. After reading all the negative reviews on this site, I dont think I will ever buy another GE product.
We purchased a GE Profile dishwasher because our old one was recalled for fire hazard and we were offered a rebate on a new one, and told there was no fix for the old one. On the new Profile dishwasher, the water inlet valve stuck open and flooded our home. Tech said we may as well have had a hose on full blast all night. Word to the wise, do not turn your dishwasher on and go to bed or leave the house! 7 1/2 hours later we woke to a completely flooded downstairs. When we were researching whether or not there were other complaints on that model dishwasher, we noticed there had been a recall for fire hazard ON THE NEW DISHWASHER! Since this is located right under our bed, we were fortunate though not happy about the flood! We have exceeded the 40K mark in damages and the assessments and estimates are still coming in. We will never own another GE product, though we recently purchased a stove with a double oven which is thus far wonderful. GE has also recently been purchased by Electrolux. We chose a Bosch for our new dishwasher.
GE Dishwashers are very dependable and do a great job. I have not experienced any issues with mine. The pricing is very competitive and easy on the wallet. You may be able to find a cheaper dishwasher but just remember, you get what you pay for.
Im very upset with my self for not doing the proper research on this product. I cant imagine a dishwasher being worse than this one. From day one, it never cleaned; half the dishes are always dirty. Some soaps work better than others. Still dirty dishes. We paid nearly $1000 for this machine, and once again, it has backed up. I will do my research next time. Their service department tried to tell me it was because it needed to be cleaned. GE never again! I have a busy family, and there is nothing more frustrating than having a dishwasher and not being able to use it.
My microwave is only 5 years old. It is burned out electronically. I would never buy another GE product. My GE Profile stove needs a $300 repair after 4 years.
I bought this dishwasher GLDT690TBB-00 on 05/12. Its not even 2 yrs old. I had some minor complaints about how hard it was to fit bowls, how the utensil rack wasnt easily accessible, how long the cycles took, how it had to be vented right after a cycle to keep clean dishes from smelling musty... But I was willing to put up with that. I spent about $700 new. The dishes did come out clean, if I stacked them properly. I only used it when full, about 2x/week, as I am an aging widow & live alone. It stopped functioning a few days ago. Control panel lit up, a little water came in, but no action with spray, etc. Called a local repair company today. They say the control panel is shorted out, and that in turn burned out the motor. The repair cost would have been $524.61. REALLY? Not doing that! Very disgusted. Ill never buy GE again. Last KitchenAid lasted 12 yrs, but as all the repair guys say: They dont make em like they used to! Too many bells & whistles. All I require is clean dishes, and for the appliance to do its job.
I have a GE microwave manufactured Nov. 2013, model #JES1456DS1WW, Serial # VA201954 L. I purchased it at Home Depot. I have had it about 2 years. Suddenly it started flashing PF. I unplugged and plugged, and reset the clock several times, but it continued to do this, about 2 days, then just stopped working at all. The GE website listed on the product proclaimed GE Cares; I couldnt seem to find anyone who did despite numerous calls. The only question I had was if happened to be any troubleshooting re my problem--I dont think they cared...
I called GE and they said they cant send a magnetron through the mail as it is dangerous. Well then, how do other companies sell a magnetron via their websites? They are full of it and I got the same issue, $59 for part and $89 for service call, and another charge for labor. What the....... I asked, Isnt the $89 the labor? She said No, that is the service fee. What a racket they have going on.I will not purchase another GE microwave, even though my other appliances are GE. My microwave is six years old. My GE refrigerator ice maker also stopped working after 5 1/2 years. I have had GE washing machine and dryer without no real problems after 12+ years. Maybe GE needs a class action lawsuit to shape them up??? Anybody up for it???



