I bought a GE Profile dishwasher and have the same problems of residue on the dishes. My dishwasher is only 4 months old. I paid top dollar to get the same line as my refridgerator. This dishwasher should clean the dishes sparkling clean for what I paid for it. Disappointed in Cobden

Model WES1130 GE Microwave - The entire interior of the microwave just started peeling off the coating/finish around 3 years after purchase. The turntable wheel guide path totally disintegrated the finish of the path. It still worked but was so unsightly and disgusting to look into the interior and possibly dangerous to eat anything that had been put inside to cook. I just got rid of it. I purchased another GE Model JES1460DSBB and it started malfunctioning after 3 weeks. I returned it and will not buy another GE product.

I bought a new house and within 2 years my GE dishwasher and now my GE microwave jvm1750sp1ss need replaced. Ive got a cheap $100 microwave in the basement thats worked for years. GE quality has apparently went downhill. NEVER again. Cannot believe appliances that cant even last 2 years.

I purchased this dishwasher (GE Dishwasher Model # PDWT180RSS) at the beginning of March and it has been nothing but a disappointment and inconvenience. Nothing gets clean. It has been serviced 5 times and I have a case # with GE. They have serviced the jets, used 3 different kinds of dish soap, checked the water pressure, temperature, and drain and still it does not work right! What a hunk of junk. Dont buy GE products.

GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.

The wheels to roll tray in and out comes off sometimes, other than its fine, average wash cycle. Doesnt really clean heavy food off dishes so have clean first then put in dishwasher.

The GE microwave oven that was installed by the owners of my 130-something unit apartment complex caught fire in June 2014. The manufacture date is listed as December 2012. I moved into the unit in June 2013 and the microwave was brand new still and had never been used by anyone else. I myself rarely use the microwave and only use it for heating up cold food that I previously cooked on the stove top. After heating up rice using the 2 minute express option and removing the food from the microwave, I had gone to the restroom for 30 seconds only to return and find the microwave on fire. The fire ignited from the ceiling of the microwave. I had initially intended on going to the bathroom to take a shower but needed to open a new bar of soap, so I had only returned to the kitchen to throw the soap packaging in the trash. Had I not done the latter, my entire apartment could have caught fire and it would have been difficult if not impossible for me to escape from my third floor apartment. Reading all of these complaints it is really hard to believe that a government agency has not stepped in and forced GE to STOP MAKING MICROWAVES! From the complaints on this board it is clear to see that every year GE continues to make appliances that put consumers safety and lives at risk. You would think that after so many recalls that they would have perfected their product by now, but that is not the case. It almost seems as though they are just slapping new model and serial numbers on the same BAD product. The management in my building contacted GE and my microwave was replaced with another GE microwave manufactured in 2014. I did not want another GE microwave, but I only rent so I didnt have a choice. I used the microwave once so far and the fan automatically came on after 2 minutes of use. It does state inside the microwave that the fan may come on automatically, but I just dont trust this brand anymore. I have a countertop microwave that works perfectly fine that Ive owned for over 15 years that I will be using. I will unplug the GE microwave and just keep it for aesthetic purposes, since thats all its good for.

Very easy to clean. Also, very reliable product. Its a built in above the stove, various levels of cooking and I love the 30 sec button. Black turntable with built in clock. Ive owned several GE products and find them very easy to work and user friendly.

I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, convection oven for my remodeled kitchen. It was less than a year old, when the dishwasher control board went. GE fixed it for no charge, as it was under warranty. They sent the part, and the repairman was great. A little over a year later, the same thing happened. It is no longer under warranty. I spoke with a supervisor about this. This dishwasher was just over 2 years old, and again, the same thing happened. They were very nice, and sent a man over, after sending the same part in the mail, and again, he was very nice, and I was called to see if everything was to my satisfaction, and it was. I was not charged. It is now a few months later, and the machine will not begin the cycle. The lights are on, blink several times, then finally go off altogether. I did the troubleshooting suggestions, including turning it off via the circuit breaker to reboot, and still nothing. I am so angry. This is a relatively new machine. I am so disgusted that I will never buy another GE appliance, and strangely, I have stock in the company. Its a small amount, but stock nonetheless. What a shame. Now, I have to spend a lot of money on a repair that I should not have to. GE charges $90 just to walk in the door. I was told the second time it would be over $200 to repair a 2 year old machine. It is not the customer support nor repairmen that I am so angry about, rather, it is the ** machine, which is not even 3 years old! The thing is, I always try my best to buy American products, even cars. Before I call in a repairman, I am going dishwasher shopping, in case I decide that it is simply not worth an over $200 repair. I will not be looking at GE.

We moved into our home just over a year ago. We replaced all of the kitchen appliances; refrigerator, stove, microwave, and dishwasher with GE slate gray appliances. This was in November, 2014. On New Years eve (2016), the dishwasher flooded the kitchen. I removed the kick panel and saw water pouring from the pump. After the holiday, we finally got in touch with the appliance repair shop who handles GE warranty work in our area.They contacted GE on our behalf to see if GE would stand behind a product that was just over 1 month out of warranty. Bear in mind, this wasnt something simple like an indicator light burning out, this failure was catastrophic. GE basically told them (and us) to pound sand. We are a 2 person family. The dishwasher was used maybe twice a week during the year weve owned it. Amazing quality! Now Im looking forward to watching the rest of this stuff fall apart. It looks like the life span of the product and the warranty period are the same. How handy for GE. They must not have to depend on repeat business or take these negative reviews seriously.

We remodeled our kitchen three years ago and purchased three GE cafe products: the dishwasher, microwave, and stove. The stove has been wonderful, no problems. The microwave was defective when we purchased but was easily repaired by the install of a new circuit board (I believe that is what it was called). Anyhow, no problems since. The dishwasher has been a big disappointment (it too needed a new circuit board) in regards to its performance. Dishes come out looking horrible as if there is still soap on them! I tried different types of soaps, the liquid, tabs, and rinse aids. Nothing seemed to work! I finally gave up on the liquid and my husband cleaned out the liquid dispenser completely and I only used the tabs as the results seemed to be a bit better. I regretted trashing our 15+ year old dishwasher that worked wonderfully! I am giving my review three stars because my coworker suggested I try a product called Lemi Shine (you can purchase at Target). I was not hopeful but it was the answer to my dishwasher prayers! It is incredible and I have used it for a few months now and have no complaints about my dishwasher’s performance. I use only the tab dispenser (Finish Powerball) and then I sprinkle Lemi Shine around the tab and my dishes are clean with NO residue! As an added bonus, the inside of the dishwasher is spic and span too! I guess I didnt notice how filmy and cloudy it had become. Try Lemi Shine and I hope it works for all of you too!

GE Profile microwave Model: PEB7226SF1SS came as part of the builder installation. In the first year had issues with the microwave not starting intermittently and had to call GE support who sent in a technician who had to work on the door alignment and the switch was the problem which said to have fixed. About 2.5 year from purchase the heating seemed to be irregular which we did not take much notice and then it stopped working completely. We called GE support and did get the usual routine of the product being out of warranty and have to pay for the technician. While scheduling they realized they did not have a their own service person in the vicinity and was advised to reach out to local service person.Local technician diagnosed that the magnetron has gone bad and advised most manufacturers have 10 years warranty on the magnetron as they are supposed to last for a long time and I should reach out to GE. Having reached out to GE support again to our surprise were advised that unlike most manufacturers this product did not have 10 year magnetron warranty. Customer service, part service and customer relations kept redirecting to each other. GE does not provide an option to sell the replacement magnetron to the customer and now want their authorized center to be engaged and paid again to have the part ordered and installed. Disappointed with GE product quality, their stand on warranty compared to their competition and their service which has given me run around and no solution. I have written to them asking for solution which they havent responded yet.

I rarely use it. I know to avoid too close to the signals produced in the microwave and use it only about once a month.

I have a General Electric HVM1540DN1WW over the stove microwave that I have had. This month will be a year and a half. The oven stopped heating so being a DIY person, I pulled the oven out and took it to my workshop to see if it was something I could repair. Inside the front panel was a very helpful schematic of the whole oven. Using the troubleshooting step listed on the paper, I found that the Magnetron tube had gone out. So I went to my owners manual and found that the tube had a four-year warranty on it so I called General Electric consumer relations to have the part replaced. First I had to fight with them because they said it was only covered for a year. After about an hour and a half on the phone and giving her the publication number on the manual, she agreed that it was indeed covered for four years. So she said that she would replace the part and she would even send a technician out to install it at no charge. I was very happy at this point. She said that she would ship the part to me next day with UPS and the tech would be out the following day to replace it. So far so good, till the next day when the part did not arrive. I called back in to General Electric consumer relations and spoke with a man this time and he told me that she had canceled the order that is why I did not receive it, and he couldnt see why. So he looked at the comments she had made the day before and did see that she said she would replace it and send a tech. The tech was supposed to be here the next day and I had no part for him to install. The man said he would place the order and have it shipped to me by the next day no later than 10 a.m. and the tech would be here between 1 to 5 p.m. Great! Until the next day and again no part when they said it would be there. Again with the call only to find out that it was scheduled to arrive next day guaranteed by 7 p.m. The tech is supposed to be there with in the next few hours and I wouldnt have the part. I called Fed-Ex and sweet-talked the lady into getting a hold of her driver to see if she could get to me ASAP. Bingo, next thing you know I have the part, the tech calls and the part is replaced. Oh boy, the big gaping hole above my stove is finally going to be filled once again. (I promise I am coming to the end.) After reinstalling the oven, I found out that it was taking longer to heat than when I got it, and it has a brand new Magnetron in it.Again with the call to General Electric consumer relations to set up another tech to come out and check it out. So the following day, the same tech arrives and puts a cup of just barely cool water in it and puts it in for 30 seconds, pulls the water out and says it is working just like it is supposed to and leaves. Well, again I called General Electric consumer relations to let them know what has transpired, but this time I asked to speak with someone higher up the food chain. I then spoke to a lady and she said that she would set up another tech to come out and check it out, and if it resulted in the same way that she would replace the unit with a new one. The following day, the same tech calls me and said that the oven is working the best that it could so I should call back to consumer relations as he did and set it up for a new one to be sent in its place. So I called once again and was not able to speak with the same lady and the only thing she could do is send me a voucher for $250 laying around for a new oven, but I would have to purchase one and send the voucher in with the receipt to get a refund. I told her that I did not have a spare $250 dollars around to go buy a new oven and then wait for the refund to get to me. So I asked that she have the lady that said she would replace it to call me back to straighten this problem out. Finally the following week, the lady calls me back and said, This is the best that I can do, due to me voiding the warranty. I asked, What? She said that the tech that spoke with me said that because I had hard wired in the unit to the house wiring, it was receiving low voltage so she couldnt do any better than that. I told her that was the most asinine comment I have ever heard coming from a field tech and asked her whether he went to a school backyard Techs-r-Us. I asked if she would have the tech call me to explain. I also gave her some friendly advice that she should not use that comment to anyone else for fear of someone laughing at her. We agreed to have the voucher sent if that was the best she could do. I will not buy another GE appliance again! I have purposely not mentioned anyones name because it was the experience, not the person that I spoke with.

The GE microwave model CJES1290Ml01 does not get used much, maybe 15 minutes per week. I have not even used convection oven or broiler part, so we could say very gently used. Sparks and grinding noise out of the magnetron tube area started recently and there is no metal in the microwave. It arcs like there is metal. There are not enough miles on this equipment to need replacement, but it is too expensive to fix. Im not happy with Walmart GE product. Did they cheap it up?

I like my microwave. It works alright but the fan on it is extremely noisy. This is the first GE microwave that is so noisy. Besides that it defrost food well, I like the different functions on this microwave. They work great.

GE Adora Microwave DVM 1950 purchased at Home Depot - Update to a previous review. After speaking with Home Depot employees, GE service scheduler and finally Consumer Relations, that person agreed to schedule a repairman to come to our home and repair the microwave no charge. I certainly hope it can be repaired because until a couple weeks ago, I loved this over the range microwave. The warranty was for a year. We purchased it April 2012 but it wasnt used for six months so really only used 10 months, by two people!!

After a year and a half the dishwasher stopped draining. A $231 service call removed the three corn kernels and one watermelon seed that caused. See it all the time says the happy repairman. Another good example of why not to trust GE. Mrs. Gs sales and service complicit in the deceit.

Lousy and wont clean dishes. $1,000 down the drain.

A week ago I placed a microwave dish in the microwave oven. The second rack was in place with the small microwave dish on it. When it started I noted flames from the rack bracket. The plastic on the rack had melted. I removed the rack and have not replaced it. This morning I place a microwavable cup in to reheat the coffee, and once again flame erupted.I am calling GE but wanted to let people know of this problem. I have had this appliance for a month. GE sent out a repairman. I overheard him tell someone that when there was cavity they considered it not repairable. Whomever he spoke with asked for pictures and from that deemed it repairable. I would not let them repair it as a fire with flames hot enough to melt the bracket and burning an opening in the inside shell is not something I want in my home. I received no satisfaction from GE as they just follow the Party line, I doubt any of them would want to take my repaired oven in their homes. I will dispose of it and purchase a new one from a different company.

We bought a new GE microwave oven in 2007. It failed in 2018 after much, much use. We replaced it with a Whirlpool which failed in one week. Lowe’s let us return it and we bought another GE like our original and we are very happy with it.

Door would not latch, so entire locking mechanism was replaced. Still wont lock. Repairman said it looks like door is warped or bent and door may need to be replaced. We have used the dishwasher twice a week for a year and suddenly it wont lock. Have heard this is a common issue. Is this true? Is there a recall?

We renovated our kitchen with all new GE Profile appliances in 2017 before moving into our new house in 2018. Nov 1, 2018 our GE Profile stopped working and showed a leak message. We called GE who referred us to A&E Factory Service. The repairman arrived Nov 6 and proceeded to not be able to pulled the dishwasher out and tell me the list of things he wont do because of policy. Without inspecting the dishwasher but looking at his computer with the list of things that could be wrong, he said he ordered two parts and would return on Nov 23. Nov 23 came and no repairman. Calls were placed to GE Parts and Service who expressed their disappointment over the no show then proceeded to say that parts would not arrive before Nov 30 and that one of the parts was on back order. Once the parts came then another repair appt could be made. I will have been without a dishwasher for over a month with no alternative recourse. Service response and A&E Factory Service is less than poor.

I purchased this GE dishwasher May 2015 through Amazon. Immediately after installation I was having trouble where it kept beeping when I went to wash dishes. A repairman came out and said there was a recall on the control panel and he replaced - no charge. In July 2017 this dishwasher flooded onto my laminate floor. I found it in the morning when I woke up. An appliance repairman came out. Did not know why it flooded. No charge this time, but he made a few adjustments and it seemed fine. Then the bottom sprayer arm broke. The heat shields fell off and the arm melted. I had that replaced.Then the washer would not dry - no matter what I did. Repairman came out. He did not have access to the GE computer program but made some suggestions. No charge. Dishwasher seemed to dry better for two weeks. Then in August it flooded again. A repairman came out. Ran the dishwasher, but it did not flood, so he did not know what the problem was. This time charged me $60 and said call if it floods again. Obviously I am afraid to run the dishwasher at night or when I am away in case it floods again. Plus the dishwasher is not drying completely.I have contacted GE. Their response is: Normally we dont do this because your warranty has expired already; however, I have a bit of a soft spot and think some extra consideration is due. I did a lot of research and came up with a couple options to help you out: I realize this is not ideal but we can extend to you our discount into any new model if you find its not cost effective to repair. I found the 2017 comparable model for you. Really??? I dont want another GE. I want a refund as this is a piece of junk. Plus this kind person said it would only cost me $484 and I will have another warranty.

Not a very good job at cleaning, plus takes over two hours to run. It has a steam function, to help clean grease off of dishes, and should be used for simple cleaning too. Although the instructions state it can hold settings of 8, we have never been able to use more than 4 before it is packed. The utensil holders are almost useless. It has nice lighting for controls and a clean front. The installations instructions are not very good. They also did not include an elbow to connect to the water supply, which the hardware store manager said is standard connection, so GE just wanted to save $4.00 and piss off the customers instead.

Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore microwave oven. Regretfully, my replacement of choice is a GE JES1456WJ02 unit acquired at Home Depot in Cumberland. At that stage, my spouse was afflicted with an advanced case of Parkinsons disease, and eventually, I had her concerned caregiver reporting having found chips of paint spread on food extracted from the new oven. From that point onward, I established a close watch of the infamous appliance, after confirming that the chipping paint originated from the roof of the GE oven. But I withheld from filing a claim with GE at the time because my wifes health deterioration absorbed all my attention.Fact no. 2: But on 12/12/09, a couple of months after my beloved one passed away, I decided to take the oven to a Home Depot claim department where they immediately agreed to replace the defective unit for another one of similar characteristics. With a sigh of relief, thinking that I had taken care of the problem, my assumption was incorrect.Fact no. 3: Today, 10/28/11 in fact, I discovered chips of paint floating over a plate of soup extracted from the GE oven. I was aghast! I couldnt believe it! Still, further inspection determined that the lousy internal coat of paint is likewise peeling off from this monstrosity appliance manufactured by GE.

My microwave is 2 years old and stopped working on Thanksgiving Day. Customer service was very responsive to send out a repair person. There was a minimum $108 charge plus and time spent. It turned out to be a loose wire inside the machine and I was charged another $50 for him to tighten it. Machines should go longer than 2 years without a service call and I will buy the extended on any other GE I purchase.

It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.

I purchased a General Electric model peb7226df1ww in 2013. It lasted two years, then failed. I replaced it and two years later the replacement failed. At least GE microwaves are reliable in that aspect. You can count on them to fail. I am convinced GE installs a delayed kill switch on their microwaves to help their revenue stream. This was the last GE appliance I will ever purchase.

I purchased a GE Cafe Over-the-Range Microwave along with a GE Range. It was delivered on Nov 2009. The control panel started acting up and quit working altogether in May 2011. I called GE and found that the replacement part and repair was almost as much as I paid for the microwave. After talking to several people and making my case, I was told they would give me a discount on replacing my unit. I was to look at microwaves and let them know which one I wanted. I have left several messages and no one at GE will return a call.

We did not choose our dishwasher. It was installed by the builder but its served us well for the last 3 years. Its good quality and cleans the dishes well. It is also relatively quiet while its washing.

GE Stainless Steel Profile Dishwasher - My dishwasher is about 5 years old. Two years ago, we noticed that the gaskets, both around the tub and on the bottom of the door, were becoming gummy and rippling. We were hoping to make it another couple of years before buying a new dishwasher, but a couple of week ago, the top arm fell off because the gasket was so degraded. We ordered the appropriate parts and were only able to replace the top-arm gasket and the tub gasket. We had to call an authorized GE repairman, specifically RC Appliance in Sparks, NV. When he tried to get the gasket out, his hands turned black from the rubber. After about an hour of trying to get the new gasket installed, he had to use his pliers to crimp the gasket in place leaving large dents along the bottom edge of the door. He said the factory had crimped the old gasket in place at the factory from the other side. I am extremely unhappy about the workmanship and the fact that the gaskets did not last a reasonable time. I dont want to seek an attorney, but would rather GE contact me to discuss what must be done.

My ancient GE Profile Spacemaker II Sensor microwave, the successor to its predecessor, is consistent, great performance, reliable. I chose this model because I was happy with its performance. But it could be less chunky. I would like to remodel my compact kitchen, and a sleek newbie non-chunky GE Microwave Oven would be awesome!!! :)

We bought a new GE dishwasher Model # GDT655SGJ4WW. Did not work right out of the box, had service guy come and control board was bad! Really brand new dishwasher, 2 weeks to get that fixed, now the soap dispenser door wont stay closed, order part, whats next? Contacted GE about it, waste of time, no quality control and they dont stand behind their product! Stay away from GE, last appliance for me!!!

I like the design. The color works well in my kitchen and the oven works perfectly. It is just the right size and fits in the corner of my kitchen. I have no complaints.

We have had multiple service calls where the tech explains immediately that he knows what the problem is, where there is a very loud buzzing noise as if you were going to be shocked by the microwave if you touch it while it is running. Now after fixing this problem multiple times, having the display burn out, etc. tonight we find out the microwave is actually turning ON when you open the door! This is a severe safety hazard! The interlock is doing exactly the opposite of what it is supposed to do!

Weve had our new over the stove microwave (GE Profile Microwave Oven PVM2170SR1SS) just over one year and the oven light went out. The owners manual has no information about how to replace the light. I called GE customer assistance office and they said it requires a technician to come to the house to replace the bulb. A service call would cost around $95 minimum. This is a ridiculous requirement to make consumers do a service call for an oven light. The owners manual does show how to replace the charcoal air filter, if you use one, by removing the plastic cover across the top of the oven with the door open. Guess what? I removed the two screws holding the plastic cover and sure enough, there was also the access to the cover to access the oven light. You just remove the one screw and the small cover plate can be removed! Be sure to turn off the power to the oven before removing the small 50w Halogen G8 light bulb (Home Depot $5.00). My complaint about GE is that they do not give the homeowner information about replacing this oven light, but instead require you to pay for a service call. The irony is that the owners manual tells you how to access the filter by removing the plastic grill and thats how you also access the panel to replace the oven light bulb. They also tell you how to replace the light bulb that provides light to your range, so it cant be a safety issue about replacing light bulbs. Requiring the consumer to request a service call for $95 just to replace the oven light, when GE could have easily put the procedure in the owners manual, is a real consumer ripoff!

This brand far above the Standards for this type of unit. This is my second purchase of this brand and I would recommend it above and beyond any other manufacturers. It’s very quiet and does a superb job of cleaning, and this dryer beats all the other. Keep producing this fabulous device, thanks.

We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.

Emptying out the dishwasher I purchased in October 2016 is a cause for rage these days. Dishes, glasses, silverware, etc...come out of any wash cycle dirtier than they went in, though I have tried everything I can think of to see if anything at all can make it better. I purchased the dishwasher from BEST BUY. Little did I know, they dont take anything back after 15 days of purchase. They promptly referred me to GE. In turn GE reps said that their warranty only covers REPAIRS for the first year. In short, sucker me who spent near to $600, is stuck with a VERY BAD product from the moment I paid for it. And there is nothing I can do about it!!! GE IS CLEARLY SCAMMING ITS TRUSTING CUSTOMERS!!! I have been robbed!!!

My microwave was purchased 2.13, costing about $500. The panel shorts and I paid for one GE visit, $150. And it happened again. My friend was here and said hers does the same thing. She has a neighbor with the same problem. I researched online and learned quite a bit about this machine. I found out that the panel shorts when youre cooking under it, and steam/heat rises into the machine. Makes the panel short. Im now demanding that GE return $150 service fee that I paid before I found out that its a defective machine. And this machine has to be replaced with a model that allows cooking with vents on. If GE does not do the right thing, I will make it a life goal that no one buy their products. Mark my words. Im this angry because I called customer service this week and was told that theyll give me a new panel but I have to pay for the labor and no refund for the $150 and no replacement microwave. This was insulting. Shame on GE.

Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if that). Today, my teenage son went to make microwave popcorn and the microwave made the most horrendous noise and started sparking behind the panel on the side. It lit up the entire room. I went and checked to make sure there wasnt something foreign in it (there wasnt) and stupid me thought maybe it was the popcorn so I tried a bowl of water. It did the same thing again. I am just thankful it didnt start an actual fire, but I am furious!

Updated on 12/30/2018: Again had GE up, said it was not the pump as they stated. Hired a plumber as they requested, pipe not blocked. Changed connections and now the machine has no power. Again have to call for repair. I am sure they will have to order a part or tell me to call an electrician. I am so done. Please beware. Do not buy. Still not been able to use my dishwasher going on 4 weeks and brand new.Original Review: Purchased from Home Depot. I have had it for only one month used 4 times. The water did not drain. Called GE Repair. Guy came down, couldn’t figure out what was going on, said it must be the pump or it could be blocked. He went downstairs, could not find the pipe. Been there since 69...said he is going to order part. Waited 1 week. Then he calls me an hour before he was to be here. Mind you I took off work to be there. He said, “Did you have plumber to come in to see if there is a blockage and he needs to show you where the connection is?” Are you kidding me. I told him I am handicapped and having company for Christmas and I need it. He said he can’t come until I hire a plumber as he can’t find the dishwasher connections. Are you kidding?I said, “Can you come and install the pump and if it doesn’t drain then I will call the plumber.” He said no as he can’t find the connection...I am going to put 150 to have a plumber come when I know it’s the pump not a blockage to have the plumber show me where the dishwasher is connected because the idiot can’t figure it out. I said I need it for Christmas. Nobody working until next Wednesday. Do not get a GE. Poor customer service and to break down a few weeks after purchasing is unacceptable. I had A Bosch for 6 years, never a problem. Plus the lower rack tracks already fell apart. I live by myself and does not get much use. I read the reviews and should have known. The only reason I purchased I needed the bisque color. BUYER BEWARE.

New house and all appliances came w/ it, used washer once to make sure plumbed correctly. It is the best storage container and no one looks in it... by not using it saved $38 a month in water bill and controlled water usage, throwing used water out on plants in drought, if need to sterilize put bleach in rinse water. I had 10 family members may have to use it other than for storage. Love to get a clothes pole for hanging laundry but God given rights of free sun and drying has been removed from us by associations. My machine is there if I need it. But great multipurpose and never complains... course after 13 years, crumbs in bottom and should run soon to clean it out... Its black and as this was a speculation home, builders chose colors... it doesnt show dirt as white appliances does... would buy same color again.. although real dark with oak kitchen.

Our microwave is spacious, simple to use and dependable. This is about the fifth microwave I have had. The others only lasted about 6 months. My current microwave is about 5 years old, despite the fact that some of my previous ones were also GE.

GE brags about employing its own service technicians yet, when I called to schedule an appointment to fix our Advantium 120 microwave (3 years old), they told me that unless I provided proof of purchase to the technician, he would charge me even for parts under warranty such as the magnetron tube. This in spite of the fact that they have all the purchase information at their fingertips, as I reported when we registered our purchase. They even told me our date of purchase, had our address, email address, etc. They dismissed my suggestion that an email from them to me that I could show the technician should suffice. After 3 years and severe family health issues, I have sadly misplaced the proof of purchase, not realizing that registering the appliance for warranty provided no real benefit; not even proof that I didnt steal the thing. I am saddened that a company of the former stature of GE would stoop so low to avoid a legitimate warranty repair.

After writing my review I was in the process of ordering parts for my dishwasher. I had a representative of GE in the parts department connect me to a GE manager. He was very helpful and understanding of the situation and helped resolve the issue with my dishwasher. My issue was with a customer service representative in the recall center when I inquired about anyone else having issues with their dishwasher and if there was a recall on the machine I purchased. Since I did not have an extended warranty the person I was talking to was extremely rude and would not answer any questions or concerns I had with the machine. I was not pleased with the customer service reps attitude and her ability to deal with the public.

This washer was easy to install myself, and has worked perfectly. Stainless steel insides. Very happy. You put a pod in, turn it on, cleans great. We do not even have to use heating element. Dishes dry quickly on their own. 24-inch wide. Bought to fit the new kitchen cabinets. Nice brushed stainless outside. Cleans easy with towel and hot water. Silverware container picks up to take to storage areas. No problems at all.

June 18, 2018 GE Spacesaver Microwave in use when there was a loud pop, heavy smoke boiled out of the unit and strong smells of wires burning was noted. On fixed income now what do I do? Understand my microwave has been reviewed by ConsumerAffairs for the same issue in the past. Whatever became of their investigation?

We purchased our GE Cafe stainless steel dishwasher in May of 2012. Periodically, it leaks around the bottom of the door. I have to put a plastic container on the floor to catch the water. This is bad enough and very disappointing, but the next and most important issue I have with it is the fact that it doesnt clean properly. I always, each and every load, rewash 3 to 4 items. The stainless handles also get very hot to the touch, which isnt very safe for a toddler. If I had the strength, Id pick it up and throw it out the back door. A dishwasher is designed to do one thing, wash dishes; its not a difficult concept. It is supposed to make life easier, not harder.

When I entered my home I notice the microwave door was open and light was on. I closed it and took packages to my room. When I entered the kitchen I seen flames coming from inside unit. I put out flames with a fire. The panel was off and microwave was empty. My son said he left the door open because when he closed it hummed. I am very blessed that my home or loss of life did not happen. I contacted GE to see if there was a recall and was offered a 20.00 discount. I really feel that this is a hazard waiting to happen.

Our GE Microwave Oven/Convection Oven Combo (Model: PT970SRSS) is a little over 2 years old. The interior paint on the ceiling of the microwave oven is chipping and bare metal is exposed. In addition, the microwaves glass turntable frequently slips off its plastic tripod base. Circular scratch marks, which also expose the underlying metal are evident in the area which is located directly below the glass turntable. The circular scratches are a direct result of the glass turntable scraping against the paint. The GE repairman said chipped paint is not repairable and that paint should not ever chip in a microwave, let alone a relatively new microwave. After many calls back and forth to the GE Consumer Relations person, we were offered a new combo at a discounted rate of approximately $1,000. (We paid around $2,000 originally.) Im not satisfied with this offer. I strongly feel that consumers should NOT have to pay to replace a defective item. GE needs to pull these defective and dangerous products off the market! Take a lesson from GM!!!

As many others have indicated, the paint peels off the interior roof of the GE microwaves, and the area ends up rusting over. GE offers no repair or refund for this. Awful product, poorly built and should be avoided.

Our Profile over-the-range microwave failed after 2 years. (Warranty was for one year!) One day it suddenly died. The repairman ($100) said repeated twisting of the wire from the oven to the door (which contains all the electronics) is inevitable with opening and closing. The wire often breaks within its insulation: a bad design fault. No question of replacing the wire; we would have to order a new door, for nearly $400 plus $200 for installation, which requires 2 service technicians. This is more than the cost of a new OTR microwave. He advised us to get one with the controls beside, not in the door. Unfortunately GE is the only company that makes a microwave in the same colour as our range.

We purchased a GE Adora Dishwasher less than 6 years ago from Home Depot. An unknown continual leak has caused substantial black mold, warped sub flooring and cracking of very expensive Saltillo tile of which weve had to remove. GE should be accountable and will be. Nearly, a $800 Dishwasher will cost us thousands in repairs and mold abatement. Unbelievable.

5 years ago I updated my complete kitchen with Adora LG appliances. To my dismay, the handle on the microwave (Model DVM1950SR1SS) began peeling like paper. Now I have a white plastic handle that’s supposed to be stainless steel as an eyesore in the middle of my kitchen. When I called GE replacement line, I was informed the handle was $164! My 5 year old kitchen is out of date! As far as I’m concerned this is a defective part and GE should replace it at no charge. I have been a faithful GE purchaser for many years. After this mishap, I will no longer recommend GE appliances or will I purchase them.

I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.

It doesn’t do the best job of cleaning without rinsing first. Start button is difficult to operate and plastic membrane worn through. Both shelves began rusting within a few years. But no mechanical/electronic issues ever.

I bought this dishwasher GLDT690TBB-00 on 05/12. Its not even 2 yrs old. I had some minor complaints about how hard it was to fit bowls, how the utensil rack wasnt easily accessible, how long the cycles took, how it had to be vented right after a cycle to keep clean dishes from smelling musty... But I was willing to put up with that. I spent about $700 new. The dishes did come out clean, if I stacked them properly. I only used it when full, about 2x/week, as I am an aging widow & live alone. It stopped functioning a few days ago. Control panel lit up, a little water came in, but no action with spray, etc. Called a local repair company today. They say the control panel is shorted out, and that in turn burned out the motor. The repair cost would have been $524.61. REALLY? Not doing that! Very disgusted. Ill never buy GE again. Last KitchenAid lasted 12 yrs, but as all the repair guys say: They dont make em like they used to! Too many bells & whistles. All I require is clean dishes, and for the appliance to do its job.

Our GE Dishwasher is about 22 months old and is now not starting. GEs customer care is a joke. All they want to do is send a repair person with a $110 fee just to come and the person making the appointment refused to tell what the labor rate would apply once they got there. They offered zero help as far as troubleshooting. I called a local repairman and was told he has had many similar issues with newer GE Dishwashers. We are throwing parts at the problem now trying to get it running. He also said repair assistance or troubleshooting from GE is very poor. Really not pleased having a less than 2 yr old major appliance not working. GE means JUNK to me.

First of all we loved our GE microwave / convection oven for several years. We used both cooking methods with much satisfaction. Two months ago, the microwave started turning ON when we opened the door of the unit. I know this much be dangerous? Also, when using the convection oven, the microwave also operates, and ruins whatever I am baking. HELP!

I purchased a microwave in Oct 2010. It went blank and nothing works. I checked to see if its receiving power. The power is okay. I purchased the microwave, fridge and stove at the same time. I always had confidence in GE products. Microwave should have lasted longer than less than 2 years. I didnt purchase extended warranty because of GEs reputation. Very dissatisfied customer.

This is the second time that my GE microwave oven is peeling the paint on the inside of the oven. We paid over $240.00 the first time and think that this is a serious flaw this particular oven has. I think that the company should be liable, not the consumer.

My GE dishwasher has clean all my dishes. Not leaving a run or mist on no dish. I can set the time on when I want my dishes washed. The programming is out of this world! The cost is a great easy and inexpensive cost. My wife was very happy with the purchase. The buttons are not too big. Its very digital timing.

GE Dishwaser Model # GDT580SMF2ES - My husband and I purchased an entire suite of GE Slate appliances in 2015 when we built our custom home. We purchased the refrigerator, glass-top range, range hood microwave, and dishwasher. We have experienced problems with the refrigerator Model # GFE28HMHCES twice. A horrible rumbling sound, which they came out and repaired promptly. However, more upsetting is the constant problems we have experienced with the dishwasher. The door gasket broke, which we were informed was not covered under warranty, and most recently the dishwasher stop cleaning and will no longer dry. We have done everything to rectify or repair the situation ourselves, and since it is no longer under warranty, we are left with an appliance that we either spend more money on to repair or toss and buy a new one. NEVER AGAIN WILL WE BUY GE!

We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!

A few years ago, I purchased a brand new GE microwave oven. A week ago the microwave oven stopped working. I contacted an Appliance Repair company for repair. When the tech came & disassembled the microwave oven, he discovered pliers inside the oven. We took pictures of it (BTW, it wasnt the cause of the problem). I contacted GE to alert them of this & they told me that the robots that assembled the microwave oven probably dropped it in there. Then they said they will send a tech to my residence to investigate. I told them that the pliers was removed & the microwave oven is fixed & assembled. Nonetheless they sent a tech anyway. I told the tech what his Customer Service said & he said he wasnt surprised about the tool being inside an appliance from GE & GEs response. In summary, I would not recommend purchasing any GE products. They proved their products are a safety hazard & they dont care about the consumer nor their safety. All they care about is taking your $$$.

My Microwave that is four years old suddenly wont heat anymore. It still runs but there is no heat. They told me its out of warrantee already. The repairman says its the magnetron and it costs $600 to replace! The oven microwave combo unit is $1500 altogether to replace. I bought another Walmart microwave for $47 and it works great! GE will not replace or fix it. They dont stand behind their products and are not helpful on the phone. I will never use a GE product again.

Bought a GE microwave and arranged to have it installed. Kept it in sealed box for 3 days until installer appointment. Opened box to find a crease (dent) in door. I phoned in to the GE warranty depot and they informed me that I only had 48 hours to report and as such was out of luck. They indicated that it is clearly stated in the Appliance Manual under the warranty section. Too bad that the Manual was in the sealed box. No warning on the outside of the box. On top of that the individual that I spoke to at the Warranty Depot was very rude. No more GE Appliances for me. Be forewarned.

I purchased all GE Profile & Café appliances when we remodeled our kitchen in 2012. The DW has never cleaned well. I have contacted GE through email several times and now I have to handwash all of the silverware and re-wash most of the dishes. At times, glasses and silverware come out worse than when they went in. We have checked the water temp, pipe size. We use recommended detergent and finish rinse. We had a service call from a reputable appliance repair person, we purchased the recommended citric acid and performed the recommended protocol. This thing stinks! GE recommended another service call. I had a 20+ year old KitchenAid prior to this and it worked like a champ! Never an issue. I am ready to toss it out and buy something else (but it wont match!). Any suggestions?!!

GE Cafe Dishwasher Model CDW9380N00SS - The dishwasher is just under 5 years old and is used approximately once daily for lightly soiled dishes, usually only half full since there’s only 2 of us in the house. On 12/28/2012, I ran the dishwasher on a normal cycle, no additional heat or heated drying and the cycle finished about 9pm. I did not open or unload the unit and went to bed. About midnight my wife smelled smoke and woke me up. We ran downstairs to find the dishwasher blazing hot and the smell of burning plastic coming from the dishwasher. I killed the circuit breaker and opened the dishwasher door. The whole first floor of the house smelled liked burned plastic and we had to open all the windows and doors in 28 degree winter weather to vent the smell. The bottom heating element had come on and stayed on! The entire bottom of the flatware basket was melted out and all the forks, knives and spoons were in the melted plastic goo in the bottom of the dishwasher. The wheels melted off the bottom wash rack and the lower wash arm melted and burned. Also, the plastic screen in the bottom of the dishwasher is twisted and distorted. Some dishwasher safe items like the glass coffee maker carafe with the plastic handle and rim are unusable since the high heat distorted the plastic parts. They were on the top rack. We feel fortunate that first, my wife smelled it and woke up. Second, the dishwasher tub is stainless steel and so it contained the heat and lastly, that our counter tops are granite since directly above the dishwasher, the counter was hot enough that you could not hold your hand on it comfortably. GE is coming today to evaluate the dishwasher and determine what, if anything, they will do. It is not under warranty, but as I told GE, it’s a safety concern. We dont want it fixed, we want a new one. Nobody expects a 4-5 year old top of the line dishwasher from a company like GE to be a fire hazard in their home. This dishwasher cost over $1,100.00 in 2008. My questions: why would the heat element come on at all given the settings? Second, why did it come on after the cycle ended and the indicator lights said clean? Third, why isnt there a high heat shut off switch that would have killed the power in a circumstance like this? And fourth, since I see other consumers with Cafe Dishwashers have had similar concerns, why isnt there a recall on this model? There are recalls on many other models it seems for heating element malfunctions. I believe that any action other than replacement, even after the warranty period, is irresponsible on the part of GE, but the cost of law suits and settlements maybe less than the cost of replacements or recalls. What of the potential cost of lost lives?

Unit is only 7 years old and not greatly used (only two adults who dont use it much)… Purchased as part of package including GE refrigerator, range and dishwasher (already got rid of refrigerator, as parts kept breaking and unit had other chronic problems). I turned the microwave on to make popcorn - it immediately made a terrible noise and filled with smoke with an electrical smell. Unplugged the unit and contacted GE Repair. When I described what happened, I was transferred immediately to their safety unit because of the nature of the problem. A GE technician arrived today and almost immediately diagnosed the problem: a metal component that directs the waves of the microwave generation tube had burned out, and by federal regulation, he claimed, cannot be repaired - the whole appliance must be trashed and replaced. Once again, I have experienced GEs poorly engineered products that appear to be designed to fail in a relatively short time. Can you spell planned obsolescence? (No photo provided, as there is no external visual damage).

I have had the GE Unitized washer dryer for 4 months with no problems. It has the cycle choices I need for washer and dryer. It's easy to load and remove clothes, even if the washer tub is a little deep. It washes bulky comforters, coats, heavy denim, bathroom rugs just fine. The dryer is big and quiet. It works like a HE but uses all types of detergent. Great buy! Gave 4 stars for function only because all models do not have a "rinse only" choice.

We bought all new GE Cafe kitchen appliances when we remodeled our kitchen 3 years ago. The first Cafe dishwasher needed repairs in the first 3 months, and was replaced within 10 months due to continuing problems. The replacement GE Cafe dishwasher was deemed non-repairable after 2.5 years. The unit has a design flaw and the bracket holding the top water sprayer broke. The extended warranty with Assurant will not cover the dishwasher because they say it is not a working part. We are trying to get GE Customer Care to help but after three weeks the message we are getting is they do not care at all.The front burner on the cooktop will not light. GE cannot get a replacement part so the cooktop was also deemed nonrepairable after only 3 year. Our Cafe refrigerator also has a design flaw. The refrigerator must be unplugged to reset the computer when the water filter is changed. If you dont the refrigerator does not recognize the filter and will not dispense water. Needless to say I will never buy GE again. It is sad to see what was a good company go down the tubes.

PDT845SMJES - I purchased the entire GE Profile series when we remodeled our kitchen in October 2016. The first time I started the dishwasher, it leaked out the bottom of the door. The store where I purchased it sent out a plumber who discovered the soap dispenser was missing the seal. Took a week to order and replace the seal. Worked fine for 5 weeks. Then, on December 17, 2016, it quit mid cycle and I got the leak detected error message. Now I am in dishwasher hell. The store where I bought it said they were too busy to come and check it, so they told me to call GEs customer service number. GE sent out a plumber from Iowa (I live in SD). He removed the bottom panel, to look underneath and decided it needed a new pump and also a new soap dispenser part. That was on back order, so I had to wait until January 11, 2017 for him to come back. When he pulled out the dishwasher to replace the pump, he discovered the tub was leaking along the left side. He said the unit could not be fixed and suggested I call the store where I originally purchased it. They agreed the unit could not be fixed and contacted GE and got me a case number and said GE would call me by the end of the week. Im still waiting for that call. Do NOT buy this model GE dishwasher. GE apparently doesnt stand behind its products and the stores that sell GE are helpless to do anything for you.

I had a problem with my GE Profile Dishwasher that I had for several years and I had it on factory warranty. However, the last time they came to repair, they did not have parts available to fix anymore. So, they recommended new one. I worked with Consumer dept and made arrangements to replace with one they recommended at $500+. After several efforts to get it delivered, it was and we began using. It is not a Profile like my old one and it does not have the additional washing, rinsing and drying cycles as the Profile. It is a flat out bottom line washer. No, sani clean etc.. We have used the machine about 4 times and each time we have to rewash several of the dishes and especially the silverware. This is the most disgusting piece of equipment I have ever used. My home is loaded with GE products from years ago, mostly the Profile series and I have been delighted with the products and service. This machine is a disaster. I cannot believe that GE has this on the market or maybe this is a machine they use to satisfy customers who may threaten to use someone elses. It was not free, as I say it cost over $500. The stores and onlines advertise better machines on sale for less. I have GE stock which I will sell. They are going down on Quality. Consequences: Stuck with poor machine that does not do job that I paid good money for. Really, GE, get yourself together. Product Model:GDF510PSD1SS.

GE Profile Microwave wall oven combo model PT970SOM1SS - We have a few years old unit very gently used. However, we now have the paint peeling and flaking from the top and back interior wall of the microwave. Some spots have bare metal exposed. Contacted GE and they told me there was no fix for it other than replacing the device. Now they cannot replace the Microwave alone. The whole unit has to be replaced at a cost of ~ $2800.00. This is ridiculous. There should be a recall as there are several other complaints about similar issues.

I bought this Microwave JVM3160 on December 2016, after six month the handle door broke but it was replaced as part of the warranty. By January 2018 (no more Warranty) it began tripping the circuit breaker. I change the power source for a dedicate circuit only for the microwave 20 AMP. The microwave blew its own fuse. I replaced its fuse. Then it blew the 20 AMP circuit breaker. That was enough. This microwave went to the garbage after 1 year and 2 month of use.

I brought our brand new home just over 1 year and 8 months ago with all new GE appliances. One of the GE Smart Built-In Double Wall Ovens, the bottom one which we never use, but the inner glass shattered randomly, very dangerous and they want us to pay them $100 for the inspector visit and then more for the par and service $325 for the replacement, the GE is disagreeing they had a defect on installations. That is an experience that we never repurchase GE brands, my friend had the same issue. They replaced in their house this way without warranty, however they disagreeing our oven had the defect on installation, lesson learned, never never buy the GE again!

I recently purchased an Adora dishwasher from Home Depot. The price was enough to suggest that it should be a good dishwasher, but its the worst dishwasher Ive ever owned. It does not clean dishes and it takes two hours to do it.

I moved in to a newly-built home in Nov. 2010. Shortly after, my GE Profile microwave seemingly caught fire. We called for service and were offered a repair free of charge. We declined a repair and did receive a brand new appliance of the same model. Around June 2012, the exact same fire happened to the new one. I must admit that it took me about 9 months to report the problem because my family had been devastated with a lengthy illness and passing of my mother. While going through our trial, I shut down my mothers apartment and just started to use her countertop microwave. Realizing that I needed to address the problem with my microwave, I called and explained this to GE service. I guess that the representative was just doing her job and stated the year warranty spiel and had no concern of this being my second microwave within a two and a half year span and also the length of time that it had not been working. I was immediately given the cost for a serviceman to come out plus I was told that I would have to pay for any parts. When I went to Home Depot to price the microwave; the cost for my model was $278. I therefore decided. Why bother to have a defected model repaired? Who needs the aggravation? I will just eat my loss and buy another microwave. Be assured that it will not be a GE. I will never again buy a General Electric product.

I am a licensed master plumber. I do a fair share of high end kitchen installs, I noticed that in the last 5 years that all GE dishwashers I installed had a whole lot of extra parts to be installed by the installer. For example. Today I uncrated and tried to roll a GE dishwasher I got 6 and a drip tray fell out. Then when I went to install the dishwasher in the cabinet I had to install 4 different rubber flanges. When I went to push the dishwasher in the flanges came loose and hindered the install. The the insulation jacket kept binding up. The last 10 of these GE dishwashers I have installed the dishwasher appears to be racked or not square. I had to tell the General Contractor that I dont want to install the GE dishwashers any more. Way too much trouble. I have much better luck and ease of installation with Miele and Bosch. The GE dishwasher are very frustrated to install. Bob Licensed Master Plumber since 1982Richmond VA

I bought a brand new GE Spacesaver OTR mount Microwave (Model # jnm1851dmbb) and had installed in my new home by the appliance shop where I purchased it in November, 2010. I am a widow and I use the microwave maybe 3-4 times per week, and take very good care of it. I went to steam some fresh veggies this evening and the whole unit just went dead. There’s no fan, light, or keypad. It is plugged in and I did not blow a fuse or switch. I checked them all. It’s just plain broken after less than 2 years of very light use. It’s a piece of junk! I’ll be buying another brand this time. I will never buy a GE again! It’s a junk, junk and junk!

I purchased a GE dishwasher model no. GLD6700N00CC, serial no. ** about 4 years ago. It just finished the wash, rinse and drying cycle when without warning, the front panel on the dishwasher started smoking and spewing fumes in my kitchen. The front door of the dishwasher and top of my counter were extremely hot. Luckily, I was home when it happened. Otherwise, I might have come home to a fire.

We have a GE Profile Microwave (PNM1871SM3SS) that is only 3 years old and is reporting KEYPAD SHORTED - SERVICE MAY BE REQUIRED. We called GE service repair and told them the exact message. The service guy shows up and says all he has in his order is General other service needed and that he doesnt have the keypad panel. Gives us an estimate of $501 to repair it. Tells us a new one costs $400 and with a coupon he can give us it will be $100 less. We were charged $99 for this visit which basically lasted 10 minutes (way to go GE on making money off faulty devices you sell). The service-person also told us that the average life was 10 years for these, but this one crapped out in 3. He said if we get another GE microwave, it will fit right in there and that I can do it myself if I am handy but after reading all the reviews online, I am skeptical whether I should get a GE microwave again or not!

I bought a GE dishwasher 2 years ago. The control board went out so I had a repairman come to fix it. They had to order the board from GE directly and it took 1 month or more to get the part. Then it lasted one day! Now they are telling me it cant be fixed. Really??? I expect a dishwasher to last longer than 2 years. I also bought a GE microwave that only lasted 2 years. I replaced it with Whirlpool. GE is crap now and that use to be all I bought. Not anymore. I will never spend any money on GE appliances any more.

I give it stars for value because an extra step is needed to set cooking time. Most microwaves do not require pressing a cook time key before selecting # of seconds. Other than that, microwave is first-rate and very dependable. We use it several times a day for 1.5 years now with no problems.

Our microwave, model number JVM1750DP1BB, was manufactured May 2011. On Monday, Dec. 30, I was heating a bagel when the small plastic hook holding the rack caught fire. The interior of the microwave burned, but I was able to put it out before it spread too far. I shudder to think what might have happened it I had been in another room. Im irritated because I keep reading that this is a common problem. Im irritated because MY HOUSE COULD HAVE BURNED DOWN. Im irritated because it seems like GE isnt doing a great job at making it right. Ive attached a photo below, showing where the plastic pin burned. I can say that Im shopping for a new over-the-range micro, and it wont come from GE.

The looks are ok. It works great, not too noisy. Wouldn’t mind replacing it with a different color and apparel. It fit great over the oven and is a space saver. Cleans up well, not too hard to clean. Not sure of the exact price, but I remember it was very cost efficient

I just dont know how to start to show how disappointed and upset Im about this Microwave. I know GE is good brand but this Microwave must be the worst. I bought this microwave between July or August in 2016. Unfortunately, I lost the receipt. I bought a cash at Home Depot in my area, because I bought it cash Home Depot unable to find a record of but they remembered I did buy there between that time. I know bought that time because I bought my house in July 20116. This microwave started giving problems since June 2017. When I call GE they told me, they cant help because I dont a receipt, and they told from their record, this microwave was purchase in January 2015, they didnt want to believe that I purchased it in 2016.They charged over $100 to have a technician to come, he has to order a part that cost as well over $100, when the part comes another technician came. It was the wrong part. He had to order another part. The technician came back and Microwave work for only 1 or 2 months and stop working. Its been very stressful with this Microwave. This microwave was the most expensive, I bought over $500-600. Even though from your record you said I bought it in 2015, it still unfair, no one expect to buy something that expensive and break down that fast. I dont what to do. Im just so frustrated about the whole situation. This microwave cost me about $ 1,000 now from price to repair, and yet still not working. I wish someone reply to me and help me, if no one help I never wish to buy a GE product. So Sad GE, I need HELP.

This is the second digital microwave I have owned. Both of them have been GE brand. There is nothing fancy about them but they are very Easy to use and get the job done. The first unit lasted about 15 years before it had to be replaced. It was used almost on a daily basis, so I feel I got my money’s worth from the unit!

I bought GE Profile dishwasher (PDT750SSFSS) from Home Depot on Sept 2014. First week it had some drying issue and GE service technician told no issue with dishwasher. After 4 months, electronic control board stopped working and GE service technician replaced the board. It worked for about a month and again same control electronic board failed and need to be replaced by GE technician. Again within a week again board failed for 3rd time. This time I asked for a replacement from GE since same board failed 3 times but GE refused to replace and told they can only repair and cannot give a replacement of dishwasher. Again for 4th time same control board failed now and I have contacted Home Depot for help. I dont know what to do this time and I dont want to repair this dishwasher anymore. It is only June 2015 and it had been repaired for more than 4 times. Ill try through Home Depot to get a replacement, if not Im planning to go through consumer court and file case against GE Profile. I would appreciate if somebody can help in resolving this issue and you can contact me through my email.

I notice when cleaning the inside of the microwave that the coating on the top (ceiling) of the microwave has bubbled and cracked and there is a hole in the interior top coating. This unit is about 9 years old, and is a dual unit as the bottom is a convection oven with very little use. Im told I need to replace the microwave. I have never seen bubbled and cracked interior in many years of owning and using this type of appliance. The photo shows the defects in the lining coating. Im really upset about this.

My life partner/bf moved into a semi flipped 10 yr old home. Every single appliance required to be replaced, everything from refrigerator, stove/oven, to dishwasher. We researched every appliance we purchased, a lot of time and effort along with reviews from various reputable reviewers, pointed us to the GE GDT DISHWASHER. Who can go wrong with three tier washing amongst jetted water bottle washers?After a 1 1/2 yrs in the top spinner completely separated from its housing. We googled the problem, GE said it was a faulty design, yet no recall. The door lock began to fail, googled the repair fix, another fault design, yet again no recall. Upper plastic door trim broke in half, solution, replace the entire console. Guess what? My solution here on out is to not buy GE products. If two years is all you get with a GE product, I am out! Done with your products that once lasted 10 to 15 years. The fact that have to research another DISHWASHER, absolutely pisses me off. I dare you GE to win me back!

My GE refrigerator is almost 30 years old. It's not a frost-free refrigerator, but frost build-up has not been a big problem. I usually defrost it twice a year. I have had no problems with it over the years, other than the light bulb burning out. I would certainly buy a GE refrigerator again.

The microwave overall is good. It looks very good. I think that the price was good as well. I would certainly recommend this item as an item to buy. So far it appears to be well built, I have not had any problems with it.

Microwave Oven-Space Saver Model JVM6172DF1WW - This is the same problem that is well documented across the web regarding this POOR General Electric product. I purchased the microwave about 14 months ago and the keypad abruptly stopped working. After checking the electrical circuits from the main box to the device, I determined that the problem is not due to the electrical connection. GE appliance division has been in a poor state for a long time now. The company manufactures this product outside of the U.S., in this case Malaysia, and obviously has a poor quality assurance - quality control plan in place. Couple the production issues with poor customer service and you have a huge, well respected company that is putting out shoddy work.I will be trying to get someone to take responsibility for this problem within General Electric but recognize that any success in that respect is a long shot. My message to other consumers is succinct and to the point - DO NOT purchase this product with your hard earned dollars. Go with another brand with a company that stands behind its products and wants to keep the customer coming back for more. GENERAL ELECTRIC is not one of those companies.

Purchased this dishwasher March of 2015. We have had at least five service calls because it does not clean the dishes. Glasses with just water in them when they went in the dishwasher come out dirtier than they went in. Residue is worse on the glasses, but other dishes are not getting completely cleaned. Forget it if something is stuck on, if you dont prewash, you are washing them again. GE has replaced numerous pieces, blamed our water was too hard until they found out we had a water softener and water system and then blamed that instead. We have changed soaps (five different brands), tried every setting in multiple ways, turned off the water system and just had the water softener run, turned everything off and nothing improves the quality of the clean. GE has even refused to pay the service technicians that they GE sent out to repair the dishwasher. Now we cant get anyone to come look at it because they are afraid they wont get paid. We have had three dishwashers prior to this one and have never had an issue with the dishes coming clean. We have maintained that there is not enough water pressure to rinse the dishes, but they are adamant this is not the case. Regardless, the dishes are still not coming clean. All we want is for it to be fixed, replaced or our money refunded. GE customer service is terrible.

We built a new home and selected the GE appliances including dishwasher, fridge and microwave thinking they were good brand. NOT. Fridge fan replaced twice, dishwasher 6 issues already, replace seals twice, entire door changed, no water, not working inside, internal latch wont release the soap and now, no water again. Just waiting for the microwave to stop working. Their appliance are terrible, built with poor quality and all are lemons. Im calling tomorrow to get my dishwasher replaced after 6 repairs in a year. I would not recommend to anyone to purchase GE appliance, worst ever. Now, Im worried they will say Im out of warranty since its now past the 1-year, but the problems under warranty have never been fixed. One fix causes another. I have documents to show my purchase in my new homeowner file.

We purchased a Profile Dishwasher, Stove, Oven and Microwave. So far weve had problems with all products especially the dishwasher. The bottom of the dishwasher is filled with water, the door has water running down the front and all dishes have to be dried. I have talked to GE and I was told the new models do not have a drying system as in the past due to EPA. I feel like we have spent thousands of dollars for items that are trash. Had I known I would be drying dishes I would never bought GE products. I would trade this GE for a SEARS in a minute but too late. Ill keep calling GE office, maybe a miracle will occur. Ive tried all the tricks in the handbook... doesnt work.