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Buy GE Microwave JNM3163DJWW
Buy GE Microwave JNM3163DJWW
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Buy GE Microwave JNM3163DJWW

GE - 1.6 Cu. Ft. Over-the-Range Microwave - White

Find big savings on GE Microwave(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. For optimum cooking power, this GE full-size microwave oven features recirculating venting and 10 power levels. It has 1000W of power and electronic touch controls, along with convenience cooking controls and Express Cook options. Quickly add cooking time with the add-30-seconds function. This GE full-size microwave oven has a 12.5-inch turntable that has on/off control for even heating.

Manufacturer: GE

MODEL: JNM3163DJWW

MSRP: $279.00

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Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,

Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,

Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,

Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,


Buy GE Microwave JNM3163DJWW

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Product Reviews:

We bought a brand new GE dishwasher from our local hardware store on Black
We bought a brand new GE dishwasher from our local hardware store on Black Friday. It was $600 dishwasher on sale. It was installed on December 5th, it broke on December 6th, and we had a repair man come out to take a look at it. To be fair, the local hardware store did ask if we wanted to replace (2 week wait time) or repair (2 day wait time) it. Since it was a bolt that was severed (by opening the door to the machine, mind you), we figured it would be an easy fix. The first technician who visited said, Yeah, its broken. I have to order a new bolt and then come back out in a week to fix it. And oh, by the way, Ill have to drill a new hole for it too. Thats when I called GE customer service to request a new product. But since my 48 hour window had passed, and we opted to have it fixed, it was keep it or ask our local hardware store to replace it at their expense. I bit the bullet and just had it repaired. Now, less than 2 months later, the technician has been at our house three times. He’s soon to have a fourth visit because we need a new dispense modulator. After speaking with customer service several more times, and with a not very nice lady in the Chairmans office, I still have a defective product. Oh, did I mention that Im paid hourly and have now taken off 13 hours? So what’s the use of that $600 dishwasher that we bought? Its been out of commission for more than 2 weeks, in less than 2 months, and has now cost us $900. Thanks, GE! We’re so glad to see you stand behind your product.
Published: February 5, 2013
Miranda of Cranberry Twp, PA
Source: consumeraffairs.com

The dishwasher does not clean my dishes and they say that there is nothing
The dishwasher does not clean my dishes and they say that there is nothing wrong with it. **! Now my microwave / convection oven is sending sparks in the corner of the oven. I have read a lot of reviews about this model and it has happened to many consumers. GE can rest assure that Im not buying another product from them, EVER!!!! Model # PVM 1790Dr1WW. Serial# **. February 2013.
Published: June 5, 2016
Cheryl of Goshen, VT
Source: consumeraffairs.com

Ive had this dishwasher for about 3 1/2 years now, and never have I been so
Ive had this dishwasher for about 3 1/2 years now, and never have I been so dissatisfied with a product. I gave a review then, was contacted by a GE rep, followed their guidelines, even had a GE rep come out and review the problems. We changed our hot water temp, when we did dishes (not during clothes washing), checked to make sure the blades are not hindered, changed soap to Finish Gel (works best), added rinse aid. There is just not enough water to rinse off the dishes. Period. I do not add more heat/dry, and use Sanitize and Steam 99% of the time.What happens is the food sticks to the dishes and melds into them, causing permanent discoloration. This is no pot scrubber. It does no scrubbing! I have to wash my pots every time after I clean them in the dishwasher even if I pre-scrub them clean before washing! Sometimes the food from other dishes or the soap dumps onto the clean pot and makes it dirty! There should be a lawsuit against this company for this product. Its horrible! BUYER BEWARE! This rating should really be a 0 (zero)! Sorry I am not submitting proof of purchase from that time. We remodeled our kitchen in 2012.
Published: January 23, 2016
Linda of Orangevale, CA
Source: consumeraffairs.com

My ancient GE Profile Spacemaker II Sensor microwave, the successor to its
My ancient GE Profile Spacemaker II Sensor microwave, the successor to its predecessor, is consistent, great performance, reliable. I chose this model because I was happy with its performance. But it could be less chunky. I would like to remodel my compact kitchen, and a sleek newbie non-chunky GE Microwave Oven would be awesome!!! :)
Published: January 25, 2017
Rhoda of New York City, NY
Source: consumeraffairs.com

Slow leak that caused E4 code to beep incessantly! Had a warranty repair pe
Slow leak that caused E4 code to beep incessantly! Had a warranty repair person look at it... Turns out the new dishwasher has a faulty seam that in fact leaks! This is all fine until... one has to make numerous calls to the GE warranty line, which should be called a WARNING Line. The customer service rep was very rude and reprimanded us for not noticing the leak sooner, he seemed to not believe we had any issue... All because they could not find the service repair # that was submitted.Anyway, two weeks later we still wash our dishes and NO one has called us back from GE with any answers... SO FRUSTRATING! DO NOT BUY A GE PRODUCT whatever you do... This company has the worst customer service and warranty program. We make our daily call in hopes of being looked after one day... They keep telling us that a manager has to approve the replacement of this POC unit we spent $917 on!!! My business partner is about to purchase 20 GE dishwashers for his apartment block... I guarantee that his order will change after we chat this weekend! Thoroughly done with ALL GE products after this nightmare!
Published: August 4, 2017
Katherine of Port Williams, NS
Source: consumeraffairs.com

We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDW
We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.
Published: July 14, 2014
David of Manhattan Beach, CA
Source: consumeraffairs.com

I thought that making a purchase of GE products would be a positive experie
I thought that making a purchase of GE products would be a positive experience especially with GE Customer service - should they be needed for resolution of any complaints. Wow... was I wrong! I purchased a GE Microwave (junk), a GE refrigerator (junk & previously submitted a review), a GE Stove (no problem - so far) & a GE Dishwasher (junk) & this review is based on this product. All of the aforementioned GE products were purchased at the same time. The dishwasher began to leak & malfunction. I called GE & they put me through the paces - the beginning of another terrible experience. I was directed by GE & RC Willey to Consumer Electronics who send out a repairman who proceeded to rip me off for 165.00 for a part that didnt work! C.E. denied sending a serviceman to service the dishwasher! I returned to GE for help in getting my dishwasher back in service. The ONLY solution that they offered me was a replacement that I had to purchase! Bottom line the experience cost me close to 675.00!! The Original GE Dishwasher cost me 1,000.00!! GE refused to take the dishwasher back or even give me any type of credit for what I have. What I have now is another GE piece of junk that I had to pay full price for - $550.00 + tax, etc... The washer runs forever - does a terrible job in washing & rinsing & leaves a film & a white powder-like film on the glasses. Ive changed detergents in an effort to get a decent wash out of it & that hasnt worked. I am so sorry that I spent so much money for GEs Top of the Line appliances only to end up frustrated with GE Junk & a Customer Service Department that was just as good as their product. I would NEVER purchase or even think of purchasing another GE product!!! My advice to anyone considering purchasing ANY GE Product is Dont Do It.
Published: June 26, 2015
Jeff of Bountiful, UT
Source: consumeraffairs.com

Have used GE dishwashers before - were good. However GE no longer makes the
Have used GE dishwashers before - were good. However GE no longer makes them, its just a name - now made by MABE (part of HAIER), Mexican with Chinese ownership, and this new one arrived with a factory fault - cracked tub which leaked immediately. Cracked tub seam and leak found immediately by service tech GEs site referred. Good news is the leak detector worked! Bad news - is we didnt install it right away (old one still worked and pandemic...) so it was a year before we got to it (was partly a gift). So - now MFR Mabe is giving us the run around and so far not doing anything about the faulty dishwasher they mfd and shipped through Home Depot. Dont be fooled as we were - GE is not actually GE anymore and the mfr HAIER/MABE are doing nothing to correct a factory mfg fault.
Published: March 12, 2022
C of Toronto, Other
Source: consumeraffairs.com

Have a three-year-old townhouse in New England that came with GE appliances
Have a three-year-old townhouse in New England that came with GE appliances. Within months the microwave needed a new circuit board and, later, the auto open vent is making funny noises when it opens and closes. WORSE: Dishwasher on fritz in third year, requiring a new computer control pad. The cost: $283. American-labeled products produced in other parts of the world are going to cost twice or three times as much before their useful life is over. Shop with care, friends.
Published: August 1, 2013
Steve of New York, NY
Source: consumeraffairs.com

This brand far above the Standards for this type of unit. This is my second
This brand far above the Standards for this type of unit. This is my second purchase of this brand and I would recommend it above and beyond any other manufacturers. It’s very quiet and does a superb job of cleaning, and this dryer beats all the other. Keep producing this fabulous device, thanks.
Published: March 20, 2020
Ron of Smyrna, Delaware
Source: consumeraffairs.com

Their service department is absolutely terrible. The motherboard went out a
Their service department is absolutely terrible. The motherboard went out after only 8 months of use. They never notified the appliance repair company that the part was back ordered (I had to follow-up on that) and every step of the way I kept being told someone will follow-up in 2-3 business days. No one ever followed up with me, I had to call to check on the status of my claim EVERY time. The request for a replacement dishwasher after two weeks was denied because the part was going to be available in another week, but then I wouldnt receive the part for a minimum of another week after that. When I asked to speak to a superior she refused and told me no one was available. After demanding to speak to one I was told they would contact me in ANOTHER 2-3 business days (well see if that ever happens). This is (still going on) an absolutely awful service experience. I dont care that the dishwasher broke, I care that theyve handled it so poorly.
Published: June 27, 2018
Melanie of Bakersfield, CA
Source: consumeraffairs.com

Purchased an entire line of GE appliances for kitchen after having prior (s
Purchased an entire line of GE appliances for kitchen after having prior (still working) appliances for 13 years. Have had at least 5 services calls and countless emails and phone calls for non functioning Dishwasher. Here is response from GE Manager: I have reviewed the pictures and no I would re-wash those 4 dishes if they came out of my dishwasher prior to using them with my family. Dried on fruit, starches and dairy are tough for any dishwasher to take off as the sugars in them act like glue. Again for these types of foods we would highly recommend more pre-washing to make sure that they are not left on the dishes after the dishwashing cycle. CAUTION: DO NOT BUY.
Published: May 18, 2015
Kim of Waukesha, WI
Source: consumeraffairs.com

It has been a remarkable machine: reliable and efficient! I have had my Gen
It has been a remarkable machine: reliable and efficient! I have had my General Electric microwave since 2001. It has never given me one day of trouble. The size is perfect and the heating mechanism has been flawless.
Published: January 18, 2017
Linda of Dearborn, Michigan
Source: consumeraffairs.com

Microwave (over the stove model) is also supposed to be conventional oven,
Microwave (over the stove model) is also supposed to be conventional oven, but does not do that well. Just use as microwave. As microwave, easy to use. Now 14 years old and still going strong, although a little dated in appearance. Grill cover looks like chrome, but made of plastic, and when I tried to remove it recently to change the filter, it broke and now has to be replaced. $180, but still cheaper than a new appliance. Wish we could get away from using plastic parts.
Published: July 14, 2019
Barbara of Oak Park, IL
Source: consumeraffairs.com

GE continually shows us why they are failing as a company. In just this las
GE continually shows us why they are failing as a company. In just this last year I have replaced a less than 5 year old GE microwave, three separates parts to my GE monogram refrigerator, and now this one and a half year old dishwasher. The only appliance that GE makes that hasnt broken is the stove/oven that is over 10 years old and shows no signs of weakening.I purchased the upgraded stainless steel model that contained all the bells and whistles. It lasted 1 year and 3 months before the entire control panel stopped working. We utilized the dishwasher about once a week or once every two weeks in a two person household. Hardly a rough environment for a 700$ appliance. The repair costs was quoted for 99$ just to have GE look at it. The control panel was 140$, plus additional labor. This amounts to over 280$ to repair a year old product. I advise buying LG or Bosch.
Published: June 16, 2019
Bryan of Atlanta, GA
Source: consumeraffairs.com

My Microwave oven is 22 years old. It still works fine, but does not have p
My Microwave oven is 22 years old. It still works fine, but does not have power levels on it. The reheat is vague and I have to keep checking so things dont burn or dry up. The dishes get very hot after about only three minutes. Other than that, it is easy to clean and still looks good.
Published: December 25, 2020
sandra of Boynton Beach, FL
Source: consumeraffairs.com

We bought our new home 4 years ago & bought upgraded GE Profile applian
We bought our new home 4 years ago & bought upgraded GE Profile appliances. To date, the gas range has been serviced 3 times, the refrigerator too many times to remember & now my dishwasher pump has gone out. We found out the pump just cannot be replaced, but all hoses, etc. must be purchased as well. GE is CRAP & I will never even consider purchasing anything from this company again. Knowing it was bought out a few years ago by Whirlpool (I believe) but still remains under the GE label - consumers BEWARE.
Published: January 23, 2015
Cindy of Avondale, AZ
Source: consumeraffairs.com

Bought at Lowes (GE Slate GDT655SMJES Dishwasher). Even bought the extended
Bought at Lowes (GE Slate GDT655SMJES Dishwasher). Even bought the extended warranty. Leaked and buckled the floor while it was under GE warranty on December 12. Had to file with our homeowners insurance to get entire floor replaced, $1000 deductible, twice. They have been out 5 times and still not fixed. Now the new flooring is damaged from same leak. After nearly $5,000 of damages, not to mention the time we have spent you would think a new $700 dishwasher would be cheaper. We bought the refrigerator, double oven, convection stove and dishwasher, matching. At this point seriously considering buying a different brand of dishwasher even though it wont match the slate. Never will we buy GE again, they dont stand behind their product, disappointed in Lowes as well for passing the buck.
Published: February 7, 2018
Rebecca of Neosho, MO
Source: consumeraffairs.com

GE above stove microwave (DVM1850DM1BB) stopped working and went completely
GE above stove microwave (DVM1850DM1BB) stopped working and went completely dead after 1 year. Purchased a second GE microwave because it easily fit into the existing space. Sure enough, the second microwave stopped working and went complete dead a little over a year. I have always heard bad things about GE products, now I can confirm those negative comments about GE products are true.
Published: December 26, 2017
John of Jackson, NJ
Source: consumeraffairs.com

I am happy with the size quality of service. Gets dishes clean. No spots, n
I am happy with the size quality of service. Gets dishes clean. No spots, not loud thus all awesome job. Recommendations to all my friends. Im very satisfied with the machine.
Published: January 30, 2018
Anna of Cudhay, Wisconsin
Source: consumeraffairs.com

Our dishwasher has only ever served as a dish wetter or drying rack. It has
Our dishwasher has only ever served as a dish wetter or drying rack. It has NEVER CLEANED DISHES UNLESS they were put in the dishwasher already spotless. We have a GE Slate with hidden controls. Now, the racks are rotting away and the cost to replace them is nearly the cost of the entire unit. We are going to throw this one out and get a new dishwasher of another brand. DO NOT BUY GE DISHWASHERS!
Published: December 10, 2016
Linda of Kent, OH
Source: consumeraffairs.com

Most microwaves Ive tried are pretty similar in performance, except in the
Most microwaves Ive tried are pretty similar in performance, except in the case of cooking microwave popcorn. Most are horrible with their preset popcorn button. However, the more expensive GE model that I bought from Lowes has done the best in that area. And, it is one of the better looking models also. I prefer the stainless ones.
Published: July 9, 2019
Mark of Carl Junction, MO
Source: consumeraffairs.com

We have not had any issues with our microwave. It is relatively easy to ope
We have not had any issues with our microwave. It is relatively easy to operate (how difficult can it be, right?). Overall, we are pleased with our microwave. The microwave was already installed when we purchased our home, so I cannot speak to whether or not it is worth the price.
Published: July 8, 2019
Maggie of Lagrange, GA
Source: consumeraffairs.com

I purchased a GE dishwasher on March 15th 2018... The first dishwasher I re
I purchased a GE dishwasher on March 15th 2018... The first dishwasher I received on March 23rd was obviously broken. The dishwasher setting piece was completely broken off and the sides were dented and looked like it had been dropped. Ok. The delivery guys immediately called it in and reordered another one for me. A week later the second dishwasher came, it looked fine from the outside so I signed for it. Once I opened it I saw that the top rack was missing wheels and the second shelf wasnt even connected to the dishwasher. I called and a week later they came and got it and left a new one. I asked the delivery guys to unpackage it and look inside. Immediately the top arm cycle fell off and the HE symbol at the bottom popped out. They assured me that was normal... When the install guy arrived a week later he said he thought everything looked ok. He ran a cycle, then left. Before he was out of my driveway the cycle arm/water sprayer fell off and water sprayed everywhere... I brought the piece into Home Depot and they told me it was broken (duh) and they would order a new one. NO. This was going to be the fourth time I will be taking off work to deal with this dishwasher! GE is absolutely gone down. The products being produced are either being sabotaged by the employees from the Ohio plant, who are all losing their jobs because the plant is about to get shut down and is going to be moved to Mexico or GE is absolutely horrible at business, design and producing quality appliances.Regardless, I will NEVER purchase a GE product again and would never recommend to anyone to purchase a GE appliance! I am going to get a refund and insist compensation and inconvenience fees! I had to take off work 4 Times, had to cancel plumbers 3 times (still was charged). I lost money from my work, time from life and a month without a dishwasher. Also, a month with a broken one sitting in my living room because they wouldnt come get the 2nd and 3rd broken dishwashers until a I ordered another one and had that one delivered before they got the broke one(s) out of my house. I had broken dishwashers sitting in my living room for a month. Easter was quite embarrassing with an appliance next to the table to say the least. DO NOT PURCHASE GE APPLIANCES!!!
Published: April 13, 2018
OLIVIA of Huntsville, AL
Source: consumeraffairs.com

Model # JVM1752SP2SS - I have had my microwave for 5 years. Last night, my
Model # JVM1752SP2SS - I have had my microwave for 5 years. Last night, my husband and I started smelling burning rubber. That lasted about 20-25 minutes. Then my husband heard a strange sound coming from the kitchen. When he went to investigate, he found our microwave on fire.
Published: August 7, 2018
Shelly of Davison, MI
Source: consumeraffairs.com

I bought the GE oven and microwave combination. After a pie dripped on the
I bought the GE oven and microwave combination. After a pie dripped on the oven bottom we did a 4 hour self clean. The bottom of the oven is stained and it does not wipe up. Also noticed the door is not sealed and it has marks between the glass. There are also all sorts of stains on the interior of the door. This is a new stove installed 5 months ago.
Published: December 2, 2019
Judith of East Lyme, CT
Source: consumeraffairs.com

Fourteen months after buying my new built-in GE Profile Microwave/Convectio
Fourteen months after buying my new built-in GE Profile Microwave/Convection, it stopped heating. I was told by GE that it was not under warranty. I paid close to $300 to an appliance service operation locally to fix my nearly $1,000.00 GE built-in (depending on the microwave to help feed four kids under the age of nine). So, about 13 months later I had another heating issue and I called the appliance service operation and they found another problem with the microwave. They said it was a faulty piece of equipment, replaced it and didnt charge me since they were local and said this shouldnt have happened (knew I was recently divorced and took pity on me). Almost 18 months after this, so three years after the purchase, the microwave started to act up again - it continues to work even after you open the microwave. Just dealt with it since it still worked. However, 6 months later, the microwave now doesnt heat. The power is on, and nothing happens inside. This started a week ago, but it was off and on. Now its dead. Never buying a GE anything. Ive got to buy a microwave and a refrigerator in the next six months. It is NOT going to be a GE!
Published: October 15, 2013
Anonymous of Holt, MI
Source: consumeraffairs.com

GE Profile Microwave wall oven combo model PT970SOM1SS - We have a few year
GE Profile Microwave wall oven combo model PT970SOM1SS - We have a few years old unit very gently used. However, we now have the paint peeling and flaking from the top and back interior wall of the microwave. Some spots have bare metal exposed. Contacted GE and they told me there was no fix for it other than replacing the device. Now they cannot replace the Microwave alone. The whole unit has to be replaced at a cost of ~ $2800.00. This is ridiculous. There should be a recall as there are several other complaints about similar issues.
Published: October 16, 2013
Jyotin of Park Ridge, NJ
Source: consumeraffairs.com

Built our house and had new GE Appliances. Oven is a GE Profile and the com
Built our house and had new GE Appliances. Oven is a GE Profile and the computer panel went out twice in the first 2 yrs. The profile microwave model PEB 7226 SF1SS IS NOW ONLY 3yrs old and not functioning. We rarely use the microwave. Will never buy GE anything in the future.
Published: June 22, 2017
Holly of La Vernia, TX
Source: consumeraffairs.com

Second GE Spacesaver Microwave - It is a total mystery, no clock, no light,
Second GE Spacesaver Microwave - It is a total mystery, no clock, no light, no fan, no power. We replaced a GE Spacesaver that came with our house with a new GE Spacesaver Adora (Model DVM1850DM4WW). It has been in use for less than 2 years and has been used only a few times per week. I have a Sharp Carousel II that we use in our basement. It gets as much use as the new GE. It is 28 years old, and works fine every day. This is the second GE product and this one lasted less than 2 years. Ill never buy another GE product. I was trying to support an American company. Anyone know a good one that makes microwaves?
Published: November 8, 2012
Alan of Walton, KY
Source: consumeraffairs.com

GE is the only manufacturer who still makes an under cabinet size microwave
GE is the only manufacturer who still makes an under cabinet size microwave and therefore I use this product. I renovated my kitchen 14 years ago and on my second microwave. It is small, but does do its job, but when I work with a larger microwave I realize how different it is due to its size and less powerful.
Published: December 28, 2020
Sara of Somerville, MA
Source: consumeraffairs.com

Absolutely silent! Several features and cycles such as crystal, normal, pot
Absolutely silent! Several features and cycles such as crystal, normal, pots and pans and drying options such as air dry or heat dry. Standard size dishwasher. The key is in the loader. Stainless steel with no handle or anything plastic. Flush. Stainless interior as well. It did have a food disposal but to avoid smells since we start the dishwasher only twice a week, we rinsed off our dishes. Another important element we learned from the previous dishwasher is to use the heat dry if you want your load to be dry with as little puddles of water as possible.
Published: February 24, 2016
Marie-Andree of Alpharetta, GA
Source: consumeraffairs.com

I bought a brand new house and it came with the set of GE profile appliance
I bought a brand new house and it came with the set of GE profile appliances in 10/2009. In November of this year, it came on for one minute on its own and then popped and indicated a circuit board failure. The inside of the microwave was extremely hot and there was obviously an electrical short. This could have burned down my house! My fiance replaced the circuit board at a cost of $125. I negotiated from the service department that supplied all my builders appliances. This week it happened again. This time, there was a cup of coffee in the microwave and it boiled in the minute before the microwave fried itself! I cant believe that GE still has this product on the market! Any product on the market! I have to replace this because I cant sleep thinking its going to catch my house on fire. Are there no ethics anywhere?
Published: March 21, 2012
Jo of ., OK
Source: consumeraffairs.com

My GE refrigerator is almost 30 years old. It's not a frost-free refri
My GE refrigerator is almost 30 years old. It's not a frost-free refrigerator, but frost build-up has not been a big problem. I usually defrost it twice a year. I have had no problems with it over the years, other than the light bulb burning out. I would certainly buy a GE refrigerator again.
Published: September 12, 2019
Richard of Globe, AZ
Source: consumeraffairs.com

GE has agreed to replace and install my microwave. I am very satisfied that
GE has agreed to replace and install my microwave. I am very satisfied that they understood my concern in this situation and agreed to my request.
Published: January 1, 1970
ken of Huntington Beach, CA
Source: consumeraffairs.com

Updated on 06/28/2021: Nearly 8 months plus my mother waiting for dishwashe
Updated on 06/28/2021: Nearly 8 months plus my mother waiting for dishwasher and now its the wrong one. Store where she bought it made a mistake. I didnt catch it till the dishwasher broke, She originally got the right machine but store marked it wrong on the invoice. Now on top of this the brand new dishwasher doesnt even work. It has a E4 code indicating a leak. Waiting over a week for serviceman. It always because of covid is the excuse for shabby service.Original review: I have never had such a problem in my life, first you have to phone then its either they put you on hold or transfer you to a voice mail. This is ok service until something serious happens then all of a sudden you dont get any call backs and stall tactics and simply dont listen. My mother bought expensive GE Profile dishwasher with 5 year bumper to bumper warranty that means nothing, I cant get through, tried to send form there no way to send it just a clear button??? Its supposed to be at least in contact within 48 hours to 72 hours. I have given them extra time due to Covid but I BEGINNING TO BELIEVE THAT IS JUST ANOTHER EXCUSE FOR THEIR TARDINESS. THE WARRANTY IS Excelsior guardian angel plan.
Published: November 28, 2020
William of Spring Bay, ON
Source: consumeraffairs.com

On 05/20/2014, our GE microwave over the stove unit burst into flames. My w
On 05/20/2014, our GE microwave over the stove unit burst into flames. My wife was using timer and walked away then turned around and heard the microwave fan start (spontaneously). Then she observed flames/smoke reflected in the Microwave window. She observed the interior of the microwave was aflame. The fire was extinguished with a rag & water. The burning items appeared to be plastic/insulation. The fan from the microwave was with the burning insulation on the rotating plate. Had this unit only 14 months during that time the microwave fan would turn itself on for 3 minutes and then turn off all by itself. Happened twice in 14 months. Glad we were at home and were able to extinguish the fire. Called Lennar the builder who put this unit in to take pictures and check electrical. Was told the GE unit was bad to call GE. I know this will be a hassle as others have had this same problem with not so good results.
Published: May 21, 2014
Steven of Woodbury, MN
Source: consumeraffairs.com

We bought our first new dish washer 2.5 months ago. It has never worked sin
We bought our first new dish washer 2.5 months ago. It has never worked since we got it. Figured out it was the door. We have called SIX times to GE to have someone come fix it They told us that their systems were changed and that they would take care of this! No phone call back or anything. I finally had to called the service people my self. Whats the point on a warranty if your not going to help. I will never buy another product from GE again!! I am VERY disappointed in the service. If you say your going to take care of it and call me back, then take care of it.
Published: June 16, 2014
Alanah of Kelowna, BC
Source: consumeraffairs.com

I wish I had found this complaint section before I purchased my microwave.
I wish I had found this complaint section before I purchased my microwave. Bought model HVM1750DP1CC in May of 2010. Now, 3 years later, all of a sudden theres no power to the unit. The wall outlet is fine. There were no storms around here when it went out. It just seemed to fry itself! The repair/troubleshooting instructions tell you to get a licensed technician to check this and check that because of the voltage. They give you a flowchart to troubleshoot it yourself, but no pictures to go with the diagram. Sure I can check the fuses, if I knew where they are!GE - NEVER AGAIN FOR ME. Wish we still had good-valued products Made in the USA. This one is made in Malaysia. NOT WORTH IT. Time to sell the GE stock too. Their products suck and class action suits will probably follow. Kris is Pissed!
Published: May 27, 2013
K. of Shelton, CT
Source: consumeraffairs.com

I give it stars for value because an extra step is needed to set cooking ti
I give it stars for value because an extra step is needed to set cooking time. Most microwaves do not require pressing a cook time key before selecting # of seconds. Other than that, microwave is first-rate and very dependable. We use it several times a day for 1.5 years now with no problems.
Published: January 15, 2017
M of Oakwood, KS
Source: consumeraffairs.com

We have an overhead microwave that fits nicely into the spot. The power lev
We have an overhead microwave that fits nicely into the spot. The power level seems to have dropped off, but this is after more than 8 years with lots of daily usage.
Published: January 24, 2017
D. of Santa Clara, California
Source: consumeraffairs.com

I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap
I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap would not dispense (door would not open) or the soap dribbled out and remained running down the door. I had to run the cycle twice to get the dishes clean and for the soap to dissolve. I called the store at which it was purchased. A tech came out and replaced a part. Did not work. After the second time, when the tech said nothing was wrong, even though he saw the soap running down the front door, I called GE. They sent a tech from a different store. After the eighth repair I told them I wanted it replaced. They had already replaced the soap dispenser twice, the control board and even told me to move the baskets (ridiculous). They also suggested I run hot water before the cycle! They said if it was repairable they could not replace it.We went back and forth with this and they finally agreed to replace it. Got the new slate dishwasher in July, 2015. After two cycles I started having the exact same issues! I will not deal with GE or ever buy another of their appliances. I will tell everyone I know not to deal with this company. Quality is terrible and service was extremely frustrating, having to take off work numerous times and wait hours for the service person. In the end, it never worked!
Published: August 12, 2015
Andrea of Athens, IL
Source: consumeraffairs.com

Horrible experience. I wouldnt recommend GE appliances to anyone. My husban
Horrible experience. I wouldnt recommend GE appliances to anyone. My husband and I ordered our items on the day of closing on our new Home. Well the items were scheduled to arrive Aug 9, 2017. Every other Appliance arrived from Samsung, but my GE dishwasher was a no show. I received a phone call hours later stating they didnt know it was on Backorder and I wont receive it until Aug 11, 2017.I spoke with supervisor Krista because I didnt understand the lack of respect far as not knowing if the 11 was a good day or even so much as an apology! Until I expressed how upset I was! 2 hours later I received a automatic message stating the items it still on Backorder and now its not coming until Aug 17th! I spoke with Home Depot who apparently has nothing to do with the vendor handling and conducting business this way and now I have to go return the product & order a new product.I dont even want GE appliances AT ALL. After calling today being put on hold 30 mins still no supervisor came to the phone. Terrible Customer service and lack of communication of the vendor. Ill be sure to highly encourage my friends and family to not support this Brand! Feeling upset and totally let down. I know this cant be how such a popular brand conducts business.
Published: August 10, 2017
LaShonda of St.Louis, MO
Source: consumeraffairs.com

My dishwasher is very quiet and effective in its use. I am very pleased wit
My dishwasher is very quiet and effective in its use. I am very pleased with my unit as I saves water and power when in use. It also cleans very well and smells good as it drains completely. General Electric is very reliable and outstanding company and is made in the USA.
Published: March 8, 2020
Keith of Miami, FL
Source: consumeraffairs.com

After about 5 months of owning the unit (GE dishwasher model GDT580SGFBB),
After about 5 months of owning the unit (GE dishwasher model GDT580SGFBB), the door latch sensor became defective and discontinued the wash cycle up to 6 times every use. I contacted the GE warranty department. Their consumer relations advocates treated me as subhuman. I never felt like a valued customer, my concerns and my time were never a priority. Instead I became a part of their research and development program while beta testing a defective product.After 6 months of futile repairs requiring multiple technician visits I was exasperated. I had submitted 4 separate warranty claims that often were mysteriously closed without my knowledge. I finally contacted the original retailer, Home Depot, and shared my experience. They catered to me even though it was well past the 90-day store policy. They gave me a credit for the purchase price so I could choose a replacement. Since I dont want to touch another GE appliance with a 10-ft pole, I chose another brand. Shortly thereafter I received a call from GEs Escalated Issues department offering to replace the unit. Evidently that lit a fire under them. But it was too late, my patience with GE has been exhausted. If this is the way GE wants to run their business, then it will be a fast-track way to dig their own grave.
Published: March 1, 2015
John of Bend, OR
Source: consumeraffairs.com

I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effe
I picked the black GEGSD2100BK GE dishwasher for my co-op. It was cost effective (
Published: March 11, 2020
Doris B of Bronx, NY
Source: consumeraffairs.com

Microwave lasted 6 months, very light duty, burnt metal smell. Purchased fr
Microwave lasted 6 months, very light duty, burnt metal smell. Purchased from Walmart, they told us to contact GE. All GE could offer is a Good Will certificate which means, we have to go buy another GE microwave up to $155 in value. We pay taxes, shipping etc. Not really a customer-centric return policy for a lousy designed product made from cheap components in Asia. These microwaves are a piece of junk. This isnt the only complaint about this model of microwave. Others are experiencing the same problem all within the past 6 months. From March 2018 thru August. Stay away from these microwaves.
Published: September 14, 2018
George of Cary, NC
Source: consumeraffairs.com

My purpose is to inform the public that GE will not stand by their stainles
My purpose is to inform the public that GE will not stand by their stainless steel dishwasher appliance on rust. In less than 10 months the outside of our door has rust spots. I used only soap and water and cloth to clean as door does not get dirty and our water in Hawaii is safe and drinkable. Does not require water filters. GE CS said, We will only cover for 30 days after purchase, and cleaning products used and most likely our water type caused this issue.
Published: April 8, 2016
Colleen of Honolulu, HI
Source: consumeraffairs.com

A known GE microwave defect on this (GE JVM2070SK02 Microwave) models contr
A known GE microwave defect on this (GE JVM2070SK02 Microwave) models control panel has yet again resulted in our microwave not working and GE giving us the standby, pay for an appliance technician. I would like GE to own up and send a technician to replace the control panel and get it working since it’s a known issue.
Published: April 15, 2012
Rebecca of Bynum, TX
Source: consumeraffairs.com

GE Microwave Model JES1139BLO3, Serial # VS904116B - The above model was pu
GE Microwave Model JES1139BLO3, Serial # VS904116B - The above model was purchased at Lowe’s in Ventura, CA about a year and a half ago. In that time, the white coating on the inside of the microwave has been deteriorating, beginning with the area under the turntable and extending out to the bottom and sides of the unit. I am concerned that our food will be contaminated by the particles that are coming off or that there will be a fire caused by the microwaves hitting on the uncoated metal. I do not plan to ever purchase another GE microwave.
Published: May 29, 2012
Margaret of Oxnard, CA
Source: consumeraffairs.com

I would not buy G.E. ever again! I remodeled our kitchen and have had more
I would not buy G.E. ever again! I remodeled our kitchen and have had more trouble with all the Appliances! They were all G.E. Frig, Microwave, Dishwasher and Stove and cooktop! Had to be serviced, all of them the first month!
Published: July 9, 2019
Steve of Fresno, Calif
Source: consumeraffairs.com

I bought GE Profile dishwasher (PDT750SSFSS) from Home Depot on Sept 2014.
I bought GE Profile dishwasher (PDT750SSFSS) from Home Depot on Sept 2014. First week it had some drying issue and GE service technician told no issue with dishwasher. After 4 months, electronic control board stopped working and GE service technician replaced the board. It worked for about a month and again same control electronic board failed and need to be replaced by GE technician. Again within a week again board failed for 3rd time. This time I asked for a replacement from GE since same board failed 3 times but GE refused to replace and told they can only repair and cannot give a replacement of dishwasher. Again for 4th time same control board failed now and I have contacted Home Depot for help. I dont know what to do this time and I dont want to repair this dishwasher anymore. It is only June 2015 and it had been repaired for more than 4 times. Ill try through Home Depot to get a replacement, if not Im planning to go through consumer court and file case against GE Profile. I would appreciate if somebody can help in resolving this issue and you can contact me through my email.
Published: June 4, 2015
suresh of Charlotte, NC
Source: consumeraffairs.com

Im just beginning the process of investigating this dishwasher I bought tha
Im just beginning the process of investigating this dishwasher I bought that doesnt work. I am a snowbird so this machine has only been used part time for a family of 2. We installed it March 2010 and it’s October 2013. But during that time frame weve only used it approx. 3 months in 2010, 7 months in 2011 and 7 in 2012 and 5 months in 2013. I noticed a smell of something burning before we left in May but thought it was something from the outdoors. So blew it off and left. When we returned last week, we discovered that the water wouldnt fill up but the heat would come on..... even if you turned off the heat feature!!!! And it gets hot. Weve unplugged it and was going to call GE repair tech until I read these reviews. Now I dont know what to do because its not under warranty.
Published: October 7, 2013
Jolene of Vero Beach, FL
Source: consumeraffairs.com

I have a over the stove microwave. I went to pull out the filter to clean,
I have a over the stove microwave. I went to pull out the filter to clean, and one came out no problem. The second one fell apart. I got online today to replace $38 plus $6 S&H for one!!! It was the first time I took it out. I called GE told them I thought it was B.S. They said, No problem, we will give you 15% off and free shipping. Only problem was they wanted $47. I have 3 GE appliances. When its time to replace I will NOT be buying GE.
Published: October 22, 2015
terry of Springfield, OR
Source: consumeraffairs.com

We have had our GE microwave for at least five years. We have moved multipl
We have had our GE microwave for at least five years. We have moved multiple times and had the power go off but through it all, our GE microwave works just as good today as it did when we first bought.
Published: July 7, 2019
Marion of Dudley, NC
Source: consumeraffairs.com

My GE microwave works perfectly for microwaving and baking. It is also a co
My GE microwave works perfectly for microwaving and baking. It is also a convection oven and it works as well for baking as the microwave component does for microwaving. It is roomy and accommodating. Ive had the microwave for 10 years and have never had a problem with it.
Published: January 19, 2017
Denise of Mocksville, NC
Source: consumeraffairs.com

This GE CVM2072SM1SS Microwave (over-range model) worked fine for five year
This GE CVM2072SM1SS Microwave (over-range model) worked fine for five years. Then, we discovered the plastic film over the touchscreen starting to peel. After a bit of wrangling with Consumer Relations, they sent me a replacement touchscreen. The LCD didnt display properly, so they sent me another one. It worked for three months, then in the middle of programming to reheat some food, we got the following error message: Control Fault, Shorted touchscreen - F10. The control has detected a shorted touchscreen and has shut off the oven. It may still be possible to use the oven. However, if this message continues to appear, your oven will require service.The only way to clear the message was to unplug the unit. No amount of replugging in cleared the message. I called GE and they said they would replace the entire unit with a new model under some program they had. Sounded fine to me. I left the house. When I returned, I received a message that their representative called back to say they would not replace the unit, since the program had expired. Huh? I called again, and after a bunch more wrangling, they agreed to send a service tech out and replace whatever needed replacing or fixing at no charge. Of course, they never really made a notation of that, so when he got here, he had to get on the phone and sort it out. Finally, he replaced the touchscreen. Lets see how long it lasts this time.
Published: March 31, 2014
Jonathan of Orangevale, CA
Source: consumeraffairs.com

GE appliances were installed in my new build home including a brand new, ne
GE appliances were installed in my new build home including a brand new, never used microwave. When we did our walkthroughs the microwave appeared to work (turned on, timer ran, etc.) but after signing we found out that the unit was a dud and the microwave emitter did not work so nothing was ever heated regardless of the run time. We have called GE several times only to get extremely rude and dismissive customer service reps (“Audrey” if that was even her real name). They refuse to replace a brand new unit that never worked and insist on trying to repair it, but we are also being told that this will take several trips as the technician will only first come to inspect it then a second trip will be needed to bring out the necessary parts (they don’t carry them in the truck because they are “fragile”). I’ll never be using a GE product again.
Published: May 16, 2019
Patrick of Frederick, MD
Source: consumeraffairs.com

I called and emailed GE about a microwave that is in my summer home. Its pr
I called and emailed GE about a microwave that is in my summer home. Its probably been used a total of 15 hours. They suggested a tech. I asked how much and they told me about $95. I said it died, why not replace? They told me they will give a good discount, yada, yada. As I point out, now I have to install it again so whos going to pay for that? They keep stalling and Im still waiting. I also have over $8,000 in GE appliances. I guess I will not buy another. They do not stand behind their products.
Published: March 19, 2013
Betty of Long Island, NY
Source: consumeraffairs.com

A GE water heater was installed in our new home in 1962. As of today, Novem
A GE water heater was installed in our new home in 1962. As of today, November 2, 2014, we are pleased to let you know it is still in excellent working condition 52 years later... Way to go GE... The only update we changed lower element twice in 52 years!!!
Published: November 3, 2015
Larry of Concord, NC
Source: consumeraffairs.com

We recently purchased a new GE microwave and are pleased with its service a
We recently purchased a new GE microwave and are pleased with its service and price. The microwave is attractive and seems to be constructed well! We would buy another GE product and feel that they provide quality in appliances!
Published: July 7, 2019
Dan of Rockford, Michigan
Source: consumeraffairs.com

Month Long Dish Washer Installation from Hell (Try #3 the best).Install Try
Month Long Dish Washer Installation from Hell (Try #3 the best).Install Try 1 (I took off work for): Oops, I ordered the wrong hose. I am going to have to come back next week to install. I will call you and set something up. (installer). Next week Friday: Hello is this GE Installation services Umm its Friday and the guy never called or showed up this week to install my dishwasher I just purchased??!? (me). We then set up a time for the following week. How unprofessional.Install Try 2 (I took off work for): Umm still didnt bring the right hose. Can you go to Home Depot for me and buy the right one and bring it back? (installer). Ahh No!?! This is your problem not mine. (me). Well I will have to come back then. (installer). You have to be kidding me. I have to take another day off work?!? (me). Finally he gets a guy to come with the correct hose. Umm, can I borrow a screw driver and some tools from you?(installer). You have to be kidding me, sure? (me). Installer proceeds to drop the sides and fumble around banging the pieces on my NEW floor. Finally getting it installed. It doesnt look right. Dont the feet raise up and shouldnt the dishwasher be flush to the cabinets????!? and it looks crooked?? (me). Nope. (installer). I file a complaint and the guy removes my $60 install fee and sends another team out to fix it.Install Try 3 (I took off work for): 3 guys come and re-install dishwasher worse than the guy before them. From the other room you hear banging around and Oops, I broke a screw etc... This is what happens afterwards. Umm the plastic backing and sides are showing. Its pushed out farther than it was from the first guy. It definitely is NOT supposed to look like that. Plus its loose??? (me). Best we can do. Bye. (install team). This doesnt seem right....(me). Oh no, its leaking!!!!!!!!!!!! (me). So I called a plumber to come ASAP as I said before its NEW wood floor. New Plumber NOT associated with GE or Home Depot (who I probably will be getting a nice bill for calling last minute) proceeds to fix my dishwasher for the next 4 hours...Here is a small list of problems: 1) its leaking; 2) the foot vibrated off; 3) screws broke off; 4) damage to hose; 5) bottom plate installed at angle not even remotely level; 6) scratched up floor and cabinets; 7) installed too far forward and too low. This is the list. So far we still are trying to figure out where it is leaking from and if the dishwasher even will work. Thank god I actually got a Professional this time unlike GE/Home Depots teams. I then called GE Install services 1-800-432-7167 again and this is what they had to say: We already refunded you the 60 dollars. There is nothing we can do but we will file your complaint. I called again to speak with a manager and after a long conversation, he gave me $62 off my order. -- And let me tell you that is not going to cover the cost of the plumber I just hired to fix your mess. Not to mention the 3 days off work I took. Irritated I hung up. I bought a fridge, cook top, and double oven with GE along with this dishwasher. I wish I hadnt given them my business. Apparently, I am supposed to call back if the dishwasher doesnt work when my plumber is done working on it. Oh I WILL be calling back, you can bet on it. As for now I just hope he finds the leak... Moral of the story is NEVER use the install services they offer. You are better off getting your own plumber from the start.
Published: August 20, 2013
Kristyn of Big Bend, WI
Source: consumeraffairs.com

We bought 3 GE Profile appliances in 2005 when we renovated our kitchen. We
We bought 3 GE Profile appliances in 2005 when we renovated our kitchen. We have not had much problem with the gas oven/range/stove. We have, however, had nothing but problems with the microwave (which I submitted a separate review for) and the dishwasher. Recently, a friend made some suggestions regarding the dishwasher. I then went online and watched some tutorials on troubleshooting my dishwasher problems. I tried all the new suggestions and the dishwasher worked OK the one or two times after that and then back to all the old problems: 1. We have to scour every dish until its nearly clean before loading (even though the instructions specifically stated no pre-rinsing necessary). 2. I am not sure the soap cup opens. The soap is always left caked in the cup resulting in running the dishwasher twice. We have tried all kinds of various soaps and they all do the same thing. The eco-friendly soaps are the worst. We strive to be eco-friendly, but how can we be if we are using the harshest soaps possible AND running our dishwasher twice?! Not to mention the pre-rinse scour and running water until it is 120 degrees prior to running.3. The dishwasher also leaks and is very noisy.I have read some other reviews on this product and realize our dishes are not always dry at the end. This is a non-issue for me. I dont care so much if the dishes are dry. I do prefer for them to be clean. Dishes are a task I do not prefer to do. It would be nice to have a functioning helper. I am grateful the thing hasnt caught on fire. I saw that this dishwasher currently sells for $800-$1,500. I cannot believe it. I wouldnt spend $100 on this piece of junk.
Published: June 12, 2013
C & F of Berlin, NJ
Source: consumeraffairs.com

Very quiet and cleans a large volume of dishes. Love the silverware rack an
Very quiet and cleans a large volume of dishes. Love the silverware rack and the overall look of the dishwasher. Also great value for the money. Though we have only had for three years it has held up great.
Published: March 15, 2020
Paula of New Castle, DE
Source: consumeraffairs.com

I have had my GE microwave for over 6 years and the paint is flaking off th
I have had my GE microwave for over 6 years and the paint is flaking off the inside of the microwave, causing a health and fire hazard. Paint chips in the food and bare metal exposed can cause arching which in turn can be a potential fire hazard. After researching online I have found that this is not a uncommon problem with GE microwaves. Some have had this issue after 1 year. I contacted GE and told them of the problem and that I felt this was a manufactures defect.GE does not feel that this is a defect problem but advised me not to use the microwave any longer. Their solution was to discard this microwave and purchase a new one. I paid almost $300.00 for the original one plus $20.00 for a mounting kit. I was told that GE would offer me a discount on a new one from $339.93 to $319.93 total. This is not much of a offer considering this should be a obvious manufacturers defect. By ordering another I will have the same problem again. GE needs to stand by their products and admit fault.
Published: April 25, 2017
Debbie of Pittsburgh, PA
Source: consumeraffairs.com

Does just about everything my ovens do, but better and certainly much, much
Does just about everything my ovens do, but better and certainly much, much faster. Bacon is crisp, chicken tenders - tender, puddings are creamy, and on and on. Try poached egg or an oyster levant, wow.
Published: July 5, 2019
J of Naples, FL
Source: consumeraffairs.com

If you plan to use your dishes for food or drink or if your pets eat food f
If you plan to use your dishes for food or drink or if your pets eat food from bowls, dont buy a GE dishwasher if you expect items to get clean. Seems entirely incapable of producing grit-free clean dishes. Is particularly noticeable on the glasses. And I clean the filters all the time (manual recommends periodically) and I am taking a break from cleaning said filters to tell the world that GE Dishwashers are junk.
Published: November 23, 2015
L of Seattle, WA
Source: consumeraffairs.com

My old (Panasonic) microwave lasted over 15 years. This brand is really poo
My old (Panasonic) microwave lasted over 15 years. This brand is really poor quality and they dont stand behind it. Electrical burning smell. Less than 9 months old. Called customer service, they refused to repair and will send a goodwill rebate cert saying I can buy a new one (any model) and I will be refunded. I ended up paying $100 more because all local stores did not have anything close to my model. They will not cover shipping, tax or any of the extra cost of the new microwave. Stay away from all GE products.
Published: September 5, 2018
Miguelito of Honolulu, HI
Source: consumeraffairs.com

We moved into a new home in June of 2011 with the appliances already includ
We moved into a new home in June of 2011 with the appliances already included. Ours came equipped with a GE, over-the-range microwave, model JVM1540DP1WW, manufactured in Malaysia, in April of 2010. Within several months, the revolving platter began to make a bumping noise while turning and then it eventually quit turning altogether. Five service calls later, we had the platter motor replaced, circuit board and four fan motors (apparently the platter has voltage supplied from that fan to make it run) and it still didnt work.It was taken back to the shop and eventually the problem was traced to a loose wire on a terminal connector. After a month of operation, it is again beginning to make the bumping noise while the platter turns. To top it off, Consumer Reports (the March issue) deals with problematic microwaves, especially the GE model and the unexpected fires that can occur. In addition, they can be susceptible to (not always however and only on certain models) wireless transmissions which could potentially cause them to start on their own. I know for a fact that it knocks off my XM Satellite Radio when it is running. Bottom line...its history and will be replaced with a check rated appliance before I too have a major problem.
Published: February 11, 2012
Jame of Palmyra, PA
Source: consumeraffairs.com

Im very upset with my self for not doing the proper research on this produc
Im very upset with my self for not doing the proper research on this product. I cant imagine a dishwasher being worse than this one. From day one, it never cleaned; half the dishes are always dirty. Some soaps work better than others. Still dirty dishes. We paid nearly $1000 for this machine, and once again, it has backed up. I will do my research next time. Their service department tried to tell me it was because it needed to be cleaned. GE never again! I have a busy family, and there is nothing more frustrating than having a dishwasher and not being able to use it.
Published: March 7, 2012
Susan of Innisfil, ON
Source: consumeraffairs.com

I like the electronic beepings that let you know your settings, and it can
I like the electronic beepings that let you know your settings, and it can be changed to your preference. I inadvertently hit the settings button and turned off the beeping and I thought the microwave was failing after only 3 months, but I discovered my error, fixed it, and all is well.
Published: July 10, 2019
Barbara of Maryville, TN
Source: consumeraffairs.com

Ive had a GE model #JKP68G microwave oven for the past 27 years!!! It has b
Ive had a GE model #JKP68G microwave oven for the past 27 years!!! It has been absolutely fantastic!! I love GE products and how reliable they are. Theyre the best!
Published: December 14, 2015
Kit of East Lansing , MI
Source: consumeraffairs.com

After 6 month of leaking brand new dishwasher, 5 appointments of technician
After 6 month of leaking brand new dishwasher, 5 appointments of technicians that are lazy and lying on their reports, as well as have no clue what are they doing, with unreachable Case Manager and complete unprofessionalism. This is so far the worst experience in appliance purchase. DO NOT BUY GE APPLIANCES! DONT WASTE YOUR TIME & MONEY!
Published: January 21, 2020
Jekaterina of Caldwell, NJ
Source: consumeraffairs.com

Purchased new GE dishwasher after previous model lasted over 11 years. Fami
Purchased new GE dishwasher after previous model lasted over 11 years. Family eats most meals and home and typically runs washer at least 4 times per week. New model was upgrade with stainless steel interior and all the efficiency upgrades from technology advances. Ran great for first 18 months then suddenly we opened one morning and notices water standing in bottom of machine. Emptied dishes, re-ran with same result. Technician called and spent an hour diagnosing to determine water pump, control board and wash motor would all need to be replaced at a cost of nearly $600 or 75% of what we paid for the unit new less than 2 years ago. Simply unacceptable that GE would produce such an unreliable product. We will be replacing with a different brand and would tell anyone to avoid GE dishwashers.
Published: May 8, 2020
Frank of Huntersville, NC
Source: consumeraffairs.com

I purchased a GE monogram microwave along with all the other brand new appl
I purchased a GE monogram microwave along with all the other brand new appliances when I remodeled my kitchen. Let me be clear when I say I will never buy another GE product again in my life. Not only is the product inferior but the customer service department is run by a group of very inept people that lack basic communication skills. The microwave I purchased needed two repairs within the first five years of purchase. I have a microwave in my office at work that I purchased over 10 years ago and Ive never had an issue with it. Needless to say, it isnt a GE product. Last April the microwave started acting up again and kept turning itself off. We didnt even bother calling GE because like everything else their repairmen are also incompetent. 1-800-Appliance came out and found that the magnetron needed to be replaced and we should just purchase a new appliance. Because our microwave had been installed in a custom made cabinet and the trim kit was still good, we made the mistake of purchasing the same exact microwave from GE for convenience. This was in April of 2014. Right now I am waiting for a GE repairman to come and take a look at it because it is already not working. This is after I spent an hour on the phone with consumer relations. I will never purchase a GE product again.
Published: August 1, 2014
Marti of San Diego, CA
Source: consumeraffairs.com

I spoke to someone in the customer relations department after contacting GE
I spoke to someone in the customer relations department after contacting GE cares. Our GE refrigerator purchased 16 months ago had malfunctioned. Within minutes of explaining the problem GE located my file in their system. They immediately extended the manufacturer warranty as a courtesy. I didn’t have an extended warranty but GE arranged to have the service technician come to my house to repair, what he discovered was a broken fan, in less than 24 hours at no cost. While the likelihood of a fairly new appliance needing repair is rare, the service technician did explain that repairs needed with GE appliances does keep him very busy. I am thankful for their CARE and saving my Thanksgiving turkey!
Published: November 23, 2019
Antonina of Greer, SC
Source: consumeraffairs.com

I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, con
I bought a dishwasher 2 1/2 years ago, along with GE fridge, microwave, convection oven for my remodeled kitchen. It was less than a year old, when the dishwasher control board went. GE fixed it for no charge, as it was under warranty. They sent the part, and the repairman was great. A little over a year later, the same thing happened. It is no longer under warranty. I spoke with a supervisor about this. This dishwasher was just over 2 years old, and again, the same thing happened. They were very nice, and sent a man over, after sending the same part in the mail, and again, he was very nice, and I was called to see if everything was to my satisfaction, and it was. I was not charged. It is now a few months later, and the machine will not begin the cycle. The lights are on, blink several times, then finally go off altogether. I did the troubleshooting suggestions, including turning it off via the circuit breaker to reboot, and still nothing. I am so angry. This is a relatively new machine. I am so disgusted that I will never buy another GE appliance, and strangely, I have stock in the company. Its a small amount, but stock nonetheless. What a shame. Now, I have to spend a lot of money on a repair that I should not have to. GE charges $90 just to walk in the door. I was told the second time it would be over $200 to repair a 2 year old machine. It is not the customer support nor repairmen that I am so angry about, rather, it is the ** machine, which is not even 3 years old! The thing is, I always try my best to buy American products, even cars. Before I call in a repairman, I am going dishwasher shopping, in case I decide that it is simply not worth an over $200 repair. I will not be looking at GE.
Published: February 27, 2012
Marjorie of Nesconset, NY
Source: consumeraffairs.com

GE profile microwave TOUCH SCREEN pvm2070sm4ss - Almost new. Used properly.
GE profile microwave TOUCH SCREEN pvm2070sm4ss - Almost new. Used properly. Touch screen failure. TOUCH SCREEN does not function properly making it almost impossible to use the microwave. This Common Problem should be a RECALL.........
Published: November 2, 2014
joe of Keyport, NJ
Source: consumeraffairs.com

GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances n
GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances needed service 1 month after purchase. Had service come to my home 5 times. Had to wait up to four hours for service person each time. Also, parts were on back order. Had to wait weeks for parts to arrive. Keep in mind these are BRAND new GE top of line appliances. And no parts to fix them. Service is terrible. GE not the same company as years past. I would NEVER EVER buy this brand again. What a hassle. Still waiting for parts. My dealer even called to help and GE would not even help the dealer expedite the problem. Total lack of good customer service when you have a problem.
Published: November 10, 2015
john of Clovis, CA
Source: consumeraffairs.com

We moved into our new manufactured home in May of 2013. That is the month o
We moved into our new manufactured home in May of 2013. That is the month our above range built-in GE microwave was installed. In October of 2013, one of my sons heated a frozen chicken cordon bleu serving for 3 minutes, 45 seconds, according to packaging directions. He said that some of the inside of his food was cool, so my other son put in his serving for four minutes, zero seconds. All of the packaging was removed and each serving was placed on a separate Corelle plate and covered with Glad microwave-safe plastic wrap. While heating the second serving, the microwave started on fire. Fortunately, my son extinguished the fire before it spread. The food did not combust. The fire seems to have started from the ceiling behind the fan. The entire inside of our microwave is clean except for the soot that billowed out from the center of the ceiling. When the service tech came, he scrubbed the soot off of the ceiling with some paper napkins (which he left inside of the unit) and said that the microwave was a total loss. He also said the fire was caused by misuse, because plastic wrap is not meant to be used in the microwave, therefore even though the fire happened within a year of purchase and installation, our warranty was void. I asked GE to get a second opinion and they agreed to send a third party servicer (A&E) who stood me up three times! I finally got to schedule a GE tech to come at the end of December and they sent the same guy who said the fire was our fault! He told me that he never said plastic wrap is not meant for the microwave, but that we are being dishonest because fires only start when the food is left in the microwave for too long. He accidentally let it slip that he is seeing the same problem with GE microwaves in a lot of new construction for student housing in Tallahassee. (We live 20 minutes south of there.) He attempted to recover GEs reputation afterward by saying that of course it was the students faults, too, for misusing the microwave units. Anyway, GE has graciously offered to sell us a new microwave at slight discount. Haha, no thank you!
Published: December 31, 2013
Lacy of Crawfordville, FL
Source: consumeraffairs.com

I bought a microwave unit (HVM1540DP1BB) in August 2011. The warranty expir
I bought a microwave unit (HVM1540DP1BB) in August 2011. The warranty expired in 2012. But just a little over 1 and 1/2 months after the expiration, the unit would not power at all. The display did finally come on after a day with plug disconnected showing **, but if finally came to life. No more than a week later, the same thing happened. This time the unit does not come back to life, no reset. I had replaced in 2011 the original unit that the home builder had put in. That unit last eight years. GE makes terrible microwaves and I will not replace it this time with a GE.
Published: October 19, 2012
Joseph of Harvest, AL
Source: consumeraffairs.com

Wife called me at work to tell me our house is filled with smoke. Our GE di
Wife called me at work to tell me our house is filled with smoke. Our GE dishwasher caught on fire 20 mins after she did a load of dinner dishes. Thanks to my 10- and 4-year-old kids who were in the living room playing, when they smelled smoke, they quickly ran and got the fire extinguisher and yelled to my wife. They ran out of the house and called the FD. Their quick thinking prevented it from getting worse. While on the phone, I had her go and turn off the circuit breaker. We got lucky this time, someone was home...
Published: July 3, 2013
Robert of Pine Hill, NJ
Source: consumeraffairs.com

I purchased a GE microwave just a year ago. Ive had a few problems with it
I purchased a GE microwave just a year ago. Ive had a few problems with it like the round glass plate that you cook food on cracking in half twice when the microwave wasnt even in use, and the control panel going stupid... requiring me to unplug it to get it back on track. The worst part is I purchased an entire kitchen work of GE appliances at the same time and Ive already had two service visits on the dishwasher.GE customer service is the worst! When I call they just keep repeating themselves and they never listen to what Im telling them. Today was the worst yet... I got this woman on the phone and she just kept telling me the microwave was not in warranty any longer as of last month. She also told me she only has two appliances listed on my account (no range or refrigerator) when they were registered at the same time as the other appliances and they have sold me filters for the refrigerator several times. All I can tell people is if you are considering buying GE appliances... DONT! They SUCK!
Published: November 22, 2016
Mark of Grain Valley, MO
Source: consumeraffairs.com

We upgraded our appliance package when we bought our village builder home 8
We upgraded our appliance package when we bought our village builder home 8 years ago. All GE Monogram appliances have rusted and now need replaced. New liners needed in oven which was so rusted we couldnt get the screws out to replace the originals. Was told by GE customer service rust to be expected when cooking. It creates steam and food particles can cause scratching!!! Maybe it should be steam proof especially a microwave. Even the door on this is rusted! Why the shelf ends in a freezer are rusted not sure on that one! Will NEVER buy this brand again and shame on them my upgraded appliances dont even make it to 10 yrs. A disgrace. My mother just replaced her 20 yr old oven. What is wrong that nowadays things dont last 5 minutes? Shame on you GE not recognizing a definite flaw in your products.
Published: December 26, 2016
Lesley of Katy, TX
Source: consumeraffairs.com

I notice when cleaning the inside of the microwave that the coating on the
I notice when cleaning the inside of the microwave that the coating on the top (ceiling) of the microwave has bubbled and cracked and there is a hole in the interior top coating. This unit is about 9 years old, and is a dual unit as the bottom is a convection oven with very little use. Im told I need to replace the microwave. I have never seen bubbled and cracked interior in many years of owning and using this type of appliance. The photo shows the defects in the lining coating. Im really upset about this.
Published: October 29, 2014
donna of Murphy, NC
Source: consumeraffairs.com

We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu
We purchased our new GE Over-the-Range Microwave (model HVM1750DPWW, 1.7 cu. ft.) for $269.00 in February of 2012 and in August of 2013 it started to malfunction. Specifically the microwave would start on its own whenever we would OPEN the door. Now the microwave does not work at all (with the door closed or open). Based on the feedback that I have read in some of the posts on this site, I will replace the microwave since the maker can no longer be trusted to manufacture units that are robust and safe. But what manufacturer can be trusted at this point? It is my understanding that all microwaves (from all major companies) are currently made overseas with poor materials and highly suspect safety and quality standards. (Note - previous GE Microwave [same type - over the range] lasted for 14 years.) Thanks to Consumer Affairs for allowing us to post unfavorable reviews.
Published: January 10, 2014
Joe of Morristown, NJ
Source: consumeraffairs.com

We purchased our microwave several years ago. It runs great and still looks
We purchased our microwave several years ago. It runs great and still looks great too. It was very reasonably priced which made it a great value. It has all the bells and whistles you would expect on a more expensive model.
Published: December 14, 2015
Beth of Canton, Ohio
Source: consumeraffairs.com

GE model #pem31sm3ss microwave has paint peeling on the interior. GE says i
GE model #pem31sm3ss microwave has paint peeling on the interior. GE says it is not safe to use, yet will not replace it. Purchased 08.2010. There are other consumers online with the same problem. There should be a health safety recall on these units. GE offers a $50.00 rebate on a new unit, a far cry from replacement cost.
Published: August 30, 2013
Jef of Greenbrae, CA
Source: consumeraffairs.com

I called the toll free number because of the concern I am having with your
I called the toll free number because of the concern I am having with your microwave, the paint is coming off the inside. So my concern is first why would it be coming off, is it a defect in the product or does it just happen? The person was helpful and seemed as if it was to be concerning. WELL IT IS to me. Could it make us sick, do I need to put it in the trash or what? Thanks for not helping me and not being concerned, but I am sure if it was you or family you would have had a different story to tell.
Published: January 7, 2017
Krisite of Watauga, TN
Source: consumeraffairs.com

The GE repairman just left. It wasnt the coil that was flaking, it was the
The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!
Published: January 1, 1970
Linda of Santa Cruz, CA
Source: consumeraffairs.com

Purchased all new GE appliances: oven, cooktop, refrigerator, dishwasher an
Purchased all new GE appliances: oven, cooktop, refrigerator, dishwasher and microwave and can’t say enough goodness about all. I would recommend GE appliances to everyone. Prices were reasonable and delivery and hookup were done with ease and professionally.
Published: July 5, 2019
Nancy of Elkhorn, NE
Source: consumeraffairs.com

I just had a GE tech out to my house to look at a GE profile dishwasher tha
I just had a GE tech out to my house to look at a GE profile dishwasher that almost burned down last week. There was not a cover over the internal electronic control panel inside the dishwasher and that was causing the circuit board to short out. The dishwasher is only 2 1/2 years old. GE wants to charge us $200 for the repairs. But this should be something covered under warranty. Their solution is for us to pay half. I think we will go and begin to look for a new dishwasher and never purchase another GE appliance. If you are in the process of building a house and equipping your home with new appliances, I highly recommend you look for another line and another brand of appliances. I guess I need to check with an attorney to see if there are any open cases against GE for faulty electronic components in their appliances.
Published: December 1, 2012
Jason of Mckinney, TX
Source: consumeraffairs.com

Sometime in the 1970s, my mother bought all new GE appliances; a refrigerat
Sometime in the 1970s, my mother bought all new GE appliances; a refrigerator, a kitchen range-microwave combo and a dishwasher. After her death my husband and I moved into her house and continued to use these appliances until 2007. The refrigerator and dishwasher are still going strong as of now... October 2014. The refrigerator only needed the drainage line cleaned. The range began to have some electrical shortage problems and rather than try to repair (which is what we should have done with both appliances), we decided to replace the refrigerator and range/microwave. We bought new GE appliances; a GE refrigerator (my brother put the old one in his shop), GE microwave and GE range. The new refrigerators icemaker would not work property when we got it and the microwave (Model #JVM2070SK02) quit early this year (big difference in the old microwave at 30 some years use and my new one at only 7 years use). Because my husband was diagnosed with a brain tumor and I was the only caretaker, I was not able to address the malfunctioning icemaker immediately. In fact, because of my husbands hospitalization, I wasnt even at home during that year enough to use the icemaker. WOW! What a ripoff GE is selling to consumers. My complaints wont solve my problems nor the problems experienced by other people who bought these defective appliances but it helps to vent my anger. Just recently a small leak in the waste-water drain hose (easy to replace) sent me scurrying to find a new dishwasher but when considering the replacement of my 1970s dishwasher and the reliability of my newer appliances, I decided that my 1970s dishwasher will outlast anything I could replace it with. So I decided to replace the waste-water drain hose myself.What a sad appliance market we have in the US when buyers have to replace newly purchased appliances anywhere from a few days to a few short years after purchase. I think appliance companies intentionally produce inferior, unfixable products so consumers will replace their inferior ones with new inferior models thus keeping up sales. Do we have a choice? I lived before dishwashers and microwaves and I can live without either now. I would prefer not to go back to wood cook-stove and an icebox but I may not have a choice (I actually have an icebox if needed). Is there any way to hold companies responsible for the products they produce? If anyone out there has had longevity of 10 years or more use from a newer appliance line, that is appliances made since 2000... Please share the producers name with rest of us. GE isnt what it used to be and neither are many other US brand name appliances.
Published: October 8, 2014
Geneva of Salisbury, NC
Source: consumeraffairs.com

My Profile dishwasher is not on the recall list, yet the heater element mal
My Profile dishwasher is not on the recall list, yet the heater element malfunctioned and did damage the entire inside racks and spin bar along with contents. GE told us to have their recommended repairman provide estimate. Repair guy estimated over $600 to fix. The unit was smoking hot which caused bubbling on the exterior and the dishes to show signs of burning. Well with estimate, GE is offering a discounted top of the line dishwasher for over $600. Pretty sure, I do not want another GE. Also, when I told the agent that I was afraid that if I had not been home, it may have initiated a fire, she said it would not have happened. Really?
Published: November 30, 2012
Mindy of Spencer, MA
Source: consumeraffairs.com

The arching of the metal rack caused smoldering in the microwave. I prepare
The arching of the metal rack caused smoldering in the microwave. I prepared a baked potato in the microwave. I smelled something burning. I assumed the potato was burning. I removed it, used the microwave again and smelled the burning again. Upon close examination, I removed the rake and that is where the burning and smoke is. The plastic hook/holder was melted and the side of the microwave was charred. I called GE and they said I should not have been using the rack with such a small amount of food. I have used this microwave almost daily for years - I never knew this. They said its safe. I dont believe it is. They told me to call repair. Im not satisfied.
Published: June 7, 2012
Susan of Kendall park, NJ
Source: consumeraffairs.com

We bought 6 new GE appliances when we purchased a new home. The reason: my
We bought 6 new GE appliances when we purchased a new home. The reason: my husband worked for GE for 35 years and we wanted tell our friends how happy we are with them! Now, we are sorry we have to complain about the dishwasher (Model #GDWF160R1OSS). The only good thing about it is how quiet it is. We have tried many different soap products, a little soap, more soap, Rinse Aid, half clean or nearly clean dishes placed inside, only to have the glassware looking horrid, not clean and cloudy. Service man offered suggestions but none have worked. The stainless steel interior also looks horrid because of streaks. So much for energy efficiency when we have to wash all our glassware by hand to get the residue of soap off them. Another dishwasher we have had for 25 yrs. does an excellent job - so dont blame it on the phosphate removal from soap.
Published: May 2, 2013
Shirley of Normal, IL
Source: consumeraffairs.com

Our $599 GE dishwasher of 3 years is literally falling apart. We have a GE
Our $599 GE dishwasher of 3 years is literally falling apart. We have a GE Slate Colored Stainless Steel Interior Dishwasher (GDT580SMFES) and over the past two weeks, the water stopped heating and 2 seals in the dishwasher started disintegrating. If you touch the seals (the main gasket at the bottom of the dishwasher and the main seal that keeps water from leaking outside of the dishwasher), parts of the seals come off on your fingers. We bought our dishwasher through Lowes with the extended protection plan and were having a hell of a time getting it fixed... Every time we call to make an appointment, its a minimum of 15 minutes on hold and it takes FOREVER for the new part to arrive/get the new part installed (almost 3 weeks now). So disappointed in our appliance and in Lowes for selling us such a lousy extended warranty. Never again!
Published: December 12, 2017
Abby of River Falls, WI
Source: consumeraffairs.com

Our microwave, model number JVM1750DP1BB, was manufactured May 2011. On Mon
Our microwave, model number JVM1750DP1BB, was manufactured May 2011. On Monday, Dec. 30, I was heating a bagel when the small plastic hook holding the rack caught fire. The interior of the microwave burned, but I was able to put it out before it spread too far. I shudder to think what might have happened it I had been in another room. Im irritated because I keep reading that this is a common problem. Im irritated because MY HOUSE COULD HAVE BURNED DOWN. Im irritated because it seems like GE isnt doing a great job at making it right. Ive attached a photo below, showing where the plastic pin burned. I can say that Im shopping for a new over-the-range micro, and it wont come from GE.
Published: January 1, 2014
C of Garner, NC
Source: consumeraffairs.com

Five years ago I purchased a brand-new condo w/ a GE Nautilus dishwasher in
Five years ago I purchased a brand-new condo w/ a GE Nautilus dishwasher installed. This machine has NEVER worked right. Issues: 1. The detergent cup that closes, consistently gets stuck shut, hence only half of the detergent gets dispensed and a second cycle is usually needed to get the dishes cleaner. 2. Dishes are never really clean. Theres always at least one dish that has something left over on it, but its usually multiple dishes. 3. Lower rack started rusting out after 3 years of very light use (used approx 3-4 times a month). Loud. Louder than my washing machine. 4. Replacement parts are ridiculously expensive. A new lower rack is approx $100. My condo also came with a GE refrigerator. It too is junk. Never again...
Published: June 27, 2014
Vicki of Kansas City, MO
Source: consumeraffairs.com

We bought a GE dishwasher after owning a KitchenAid. The GE is quieter, was
We bought a GE dishwasher after owning a KitchenAid. The GE is quieter, washes better, takes longer, but it doesnt really matter. I use Quantum tablets and everything is always clean when we are done.
Published: January 22, 2018
John of Mechanicsburg, PA
Source: consumeraffairs.com

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