I have had two service calls on this dishwasher (Model Number GDT65SMJ0ES) and it is 18 months old. The first was to replace the heating element, which was under warranty. The recent problem was a cut-off switch that will trip when needed. The technician hooked up his computer to turn it back on, a very quick procedure, and it cost us almost $100. This unit should have a trip switch like a vacuum or garbage disposal so that the owner can do it themselves. After that, if the dishwasher still doesnt work, then a call for repair could be made. By the way, the repairman was very nice and respectful to us.

We built our house and purchased a NEW close out Advantium Microwave. Due to delays we were not able to get into the house and use the appliance until literally 1 month after the WTY expired. The KEYPAD is shorted. There are a number of these complaints for this microwave - so we arranged for service. $375 dollars later - it was ALMOST working and the repair service determined that a new keyboard would be needed. 5 mos later we are kindly asked to take a refund of our repair bill and forget the whole thing - the part is not available! REALLY?! $2000 for a microwave, and you dont even support it?! Last - LAST time I put trust in GE. SCB2000FBB 03

I bought this dishwasher GLDT690TBB-00 on 05/12. Its not even 2 yrs old. I had some minor complaints about how hard it was to fit bowls, how the utensil rack wasnt easily accessible, how long the cycles took, how it had to be vented right after a cycle to keep clean dishes from smelling musty... But I was willing to put up with that. I spent about $700 new. The dishes did come out clean, if I stacked them properly. I only used it when full, about 2x/week, as I am an aging widow & live alone. It stopped functioning a few days ago. Control panel lit up, a little water came in, but no action with spray, etc. Called a local repair company today. They say the control panel is shorted out, and that in turn burned out the motor. The repair cost would have been $524.61. REALLY? Not doing that! Very disgusted. Ill never buy GE again. Last KitchenAid lasted 12 yrs, but as all the repair guys say: They dont make em like they used to! Too many bells & whistles. All I require is clean dishes, and for the appliance to do its job.

One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.

We had a GE dishwasher installed by the builder when the house we live in was built and it was one of the ones which were recalled as a fire hazard. We didnt really have any issues with it though, other than it was a bit noisy. With the credit offered, we decided to upgrade to a high end Profile model. The sound proofing is impressive and it was actually hard to tell the unit was on, but that is the only thing you can say that is good about the machine. As a dishwasher, it fails miserably and often items come out dirtier than when they went in. OK, weve struggled on with that for some time now but today, a nasty burnt plastic smell brought us both to the kitchen to investigate. Sure enough, the replacement for the fire hazard was the culprit. Obviously, it will need some serious repairs before it is safe to use once more. Looking through this and other sites, it seems this problem is rife and GE is reluctant to deal with the issues. Well I think that will be our last GE appliance. Thank you very much and rather than throw good money after bad, we will put the repair costs towards another machine ABGE.

When you use the vent fan it is very loud even in the low position. I would also like to see a brighter bulb under the microwave. I dont have much more to say except that the oven functions well otherwise.

My GE counter top microwave (JES1456), purchased from Home Depot less than a year ago, just stopped working today. No lights, or anything. The electrical outlet is fine. The GE warranty appears to be effectively meaningless. It is cheaper to replace the oven, than have it repaired. I will avoid GE products in the future.

GE over the stove microwave stainless Steel Adora made for Home Depot. It started to make a funny noise and then it wouldnt heat. I contacted GE about the problem. It would be $89.00 to come out and an additional $25 for the double wall oven that would not stop beeping and would not work at all. We purchased a GE double wall oven at the same time as the microwave. All of our appliances were purchased in 2006. All GE and we are worried they are all junk. My husband took it to an appliance repair place and they said the Magnatron and the diode went on the machine. They said it is basically junk! Disgusted. Dont buy GE. They make junk! I just had to dispose of this piece of trash!

I bough a GE microwave oven, model JVM1740SM1SS, less than 2 years ago. The keypad says that it is shorted out and needs service. It turns on randomly. I unplugged it and plugged it back in, and it will either say, service needed, keypad shorted out or press clock.GE has so many complaints about there microwaves, some that are very serious. They still claim that there are no problems with them. They have to know there are problems, but do not want to issue a recall and take a financial lose. Its only a matter of time, before something so serious happens that it will be a bigger financial lose than a recall.

I have had my fridge since 1984. It runs great and I have not had any problems with it. The freezer is on top and it keeps the food well frozen. I think the key to keeping food properly chilled and frozen is setting the temperature controls properly.

Has anyone experienced a plastic burning smell when the dishes are drying? My dishwasher is 3 years old and I wash on Light cycle which is suppose to be 45 minutes long but goes for 85 minutes. Company said to turn off circuit breaker and turn back on and it should be fine, it isnt. Last two times I used the dishwasher it wouldnt completely shut down so I had to do it manually and before I did this I could smell a plastic burning smell but there was nothing on the elements. I called for a service call but they were shut down for 4 days.

I purchased this GE dishwasher May 2015 through Amazon. Immediately after installation I was having trouble where it kept beeping when I went to wash dishes. A repairman came out and said there was a recall on the control panel and he replaced - no charge. In July 2017 this dishwasher flooded onto my laminate floor. I found it in the morning when I woke up. An appliance repairman came out. Did not know why it flooded. No charge this time, but he made a few adjustments and it seemed fine. Then the bottom sprayer arm broke. The heat shields fell off and the arm melted. I had that replaced.Then the washer would not dry - no matter what I did. Repairman came out. He did not have access to the GE computer program but made some suggestions. No charge. Dishwasher seemed to dry better for two weeks. Then in August it flooded again. A repairman came out. Ran the dishwasher, but it did not flood, so he did not know what the problem was. This time charged me $60 and said call if it floods again. Obviously I am afraid to run the dishwasher at night or when I am away in case it floods again. Plus the dishwasher is not drying completely.I have contacted GE. Their response is: Normally we dont do this because your warranty has expired already; however, I have a bit of a soft spot and think some extra consideration is due. I did a lot of research and came up with a couple options to help you out: I realize this is not ideal but we can extend to you our discount into any new model if you find its not cost effective to repair. I found the 2017 comparable model for you. Really??? I dont want another GE. I want a refund as this is a piece of junk. Plus this kind person said it would only cost me $484 and I will have another warranty.

We purchased a new General Electric (GE) Adora microwave model DVM1850SM4SS from Home Depot for approximately $355.00 in 2010. It was manufactured in Malaysia and had been in use for 2 years and 9 months before the magnetron failed. I spoke with a GE Customer Care representative on two occasions, and she said that the best that GE could do was split the cost of parts and labor since the 1 year warranty had expired. We had not purchased the extended warranty believing at the time that a microwave generally lasts for many years, and GE had always made quality products and would stand behind them. I indicated that I wanted to have the problem properly diagnosed by the service rep recommended by GE before proceeding further. The 10-minute service call bill set us back approx. $100.00. It would cost at least another $170 to replace the magnetron if we used the service tech contracted by GE. For $270, I believe we could find a fairly nice new microwave. I looked at alternative options for repair or replacement, since I am rather partial to the looks of the over the range stainless steel Adora. The model we have is no longer manufactured, but GE now offers the 1.9 cu. ft. Adora that Home Depot sells for around $400.00. In my internet research, I noted several postings that indicated that due to the high voltage danger of the magnetron, only trained technicians should attempt repairs. After half a dozen calls, I fortunately learned of a Microwave Service Center close to our residence that could replace the magnetron. After taking it down from above the range, hauling it in for repair and paying the approx. $104.00 bill and hauling it back to our residence to mount on the wall, we have a microwave that should work for a while! Total cost including service call for diagnosis - $204.00. Considering that GE does not wish to stand behind the quality of their products, I would not be likely to purchase a GE product again.

I have a General Electric HVM1540DN1WW over the stove microwave that I have had. This month will be a year and a half. The oven stopped heating so being a DIY person, I pulled the oven out and took it to my workshop to see if it was something I could repair. Inside the front panel was a very helpful schematic of the whole oven. Using the troubleshooting step listed on the paper, I found that the Magnetron tube had gone out. So I went to my owners manual and found that the tube had a four-year warranty on it so I called General Electric consumer relations to have the part replaced. First I had to fight with them because they said it was only covered for a year. After about an hour and a half on the phone and giving her the publication number on the manual, she agreed that it was indeed covered for four years. So she said that she would replace the part and she would even send a technician out to install it at no charge. I was very happy at this point. She said that she would ship the part to me next day with UPS and the tech would be out the following day to replace it. So far so good, till the next day when the part did not arrive. I called back in to General Electric consumer relations and spoke with a man this time and he told me that she had canceled the order that is why I did not receive it, and he couldnt see why. So he looked at the comments she had made the day before and did see that she said she would replace it and send a tech. The tech was supposed to be here the next day and I had no part for him to install. The man said he would place the order and have it shipped to me by the next day no later than 10 a.m. and the tech would be here between 1 to 5 p.m. Great! Until the next day and again no part when they said it would be there. Again with the call only to find out that it was scheduled to arrive next day guaranteed by 7 p.m. The tech is supposed to be there with in the next few hours and I wouldnt have the part. I called Fed-Ex and sweet-talked the lady into getting a hold of her driver to see if she could get to me ASAP. Bingo, next thing you know I have the part, the tech calls and the part is replaced. Oh boy, the big gaping hole above my stove is finally going to be filled once again. (I promise I am coming to the end.) After reinstalling the oven, I found out that it was taking longer to heat than when I got it, and it has a brand new Magnetron in it.Again with the call to General Electric consumer relations to set up another tech to come out and check it out. So the following day, the same tech arrives and puts a cup of just barely cool water in it and puts it in for 30 seconds, pulls the water out and says it is working just like it is supposed to and leaves. Well, again I called General Electric consumer relations to let them know what has transpired, but this time I asked to speak with someone higher up the food chain. I then spoke to a lady and she said that she would set up another tech to come out and check it out, and if it resulted in the same way that she would replace the unit with a new one. The following day, the same tech calls me and said that the oven is working the best that it could so I should call back to consumer relations as he did and set it up for a new one to be sent in its place. So I called once again and was not able to speak with the same lady and the only thing she could do is send me a voucher for $250 laying around for a new oven, but I would have to purchase one and send the voucher in with the receipt to get a refund. I told her that I did not have a spare $250 dollars around to go buy a new oven and then wait for the refund to get to me. So I asked that she have the lady that said she would replace it to call me back to straighten this problem out. Finally the following week, the lady calls me back and said, This is the best that I can do, due to me voiding the warranty. I asked, What? She said that the tech that spoke with me said that because I had hard wired in the unit to the house wiring, it was receiving low voltage so she couldnt do any better than that. I told her that was the most asinine comment I have ever heard coming from a field tech and asked her whether he went to a school backyard Techs-r-Us. I asked if she would have the tech call me to explain. I also gave her some friendly advice that she should not use that comment to anyone else for fear of someone laughing at her. We agreed to have the voucher sent if that was the best she could do. I will not buy another GE appliance again! I have purposely not mentioned anyones name because it was the experience, not the person that I spoke with.

Worst experience ever. Bought the dishwasher in Jan 2014. The washer does not wash. Three different technicians have passed by, cant fix the machine. Awful customer service, routine answers, file not assigned, cant talk to a manager.

Purchased GE Profile dishwasher model PDT750SSF2SS, received three weeks ago. Within 17 days, door developed issue where it would not open fully. GE contacted, company not too responsive, miscue with technician, failure to reschedule, unknown when it will get fixed. Purchased as a complete set (dishwasher, range/oven, refrigerator, microwave). Does not say much about GE quality or service. Would not purchase again.

The new home that we purchased had the above named dishwasher (GDT655SSJSS). When I run the dishwasher there is a very high frequency whine throughout the cycle - the only time it stops is when it is changing cycles. I have contacted GE Customer service 3 times... The first time I was told to add a quart of water to the bottom of the dishwasher and that should fix the problem. Tried that - still high frequency whine. Second contact - no response. Third contact - today- called customer service after my negative appliance review was rejected by GE (buyer beware of all those positive reviews) and was told that this noise is normal. Totally Unacceptable - since the sound hurts my ears and causes a headache - I have to listen to 111 minutes of this noise (except when the washer pauses to change cycles). This is the very worst dishwasher I have ever owned and even though it is only 2 months old I will be replacing it - and it wont be a GE Dishwasher.

I purchased this GE Adora dishwasher about 3 years ago from Home Depot and it cost about $550 which I think should translate into a well made dishwasher. I only run it about twice a week so it gets low use. On inspection this month I noticed the racks were already starting to rust and that there was a tear in the door gasket. I called the 800 number for GE consumers and they told me they could order me the racks for $200 a piece and that they would send out a repairman for $139 plus the $40 part. This is more than the dishwasher cost. They also told me I should have purchased the extended warranty and that this particular dishwasher has only a one year warranty. What happened to GE? My family has GE refrigerators for years without an issue and my dishwasher is already exhibiting problems after 3 years.

Negative 5 stars. I purchased a GE over the range microwave oven, JVM2052SN1SS, just over a year ago and had a service call to address a lack of exhaust about a month after my purchase. In summary, the tech said it would not function as a dedicated exhaust hood and nothing can be done. 14 months later, the key pad began malfunctioning. Also, the moisture sensor that the operation manual stated will automatically start the exhaust fan, never worked and every time we cook, moisture would build up between the glass on the microwave door.I called GE Consumer Relation today and they will not address this issue free of charge. I will not purchase another GE product because GE dont stand behind their products.

The GE dishwasher (model number GLD9312P02SS) I bought about 3 years ago is not cleaning properly because the screening that keeps the bits of food out is disintegrated, and apparently, the part to fix it would cost over $300.00. I will never buy another GE product again.

I have had the GE Unitized washer dryer for 4 months with no problems. It has the cycle choices I need for washer and dryer. It's easy to load and remove clothes, even if the washer tub is a little deep. It washes bulky comforters, coats, heavy denim, bathroom rugs just fine. The dryer is big and quiet. It works like a HE but uses all types of detergent. Great buy! Gave 4 stars for function only because all models do not have a "rinse only" choice.

After 22 months of use, the microwave stopped heating. Youll see the same problem all over the internet. Lights turn on, plate spins but no change at all in temperature. The repair call was estimated to cost more than the price of the microwave. Its almost like it was planned. Never buying a GE product again.

I thought that making a purchase of GE products would be a positive experience especially with GE Customer service - should they be needed for resolution of any complaints. Wow... was I wrong! I purchased a GE Microwave (junk), a GE refrigerator (junk & previously submitted a review), a GE Stove (no problem - so far) & a GE Dishwasher (junk) & this review is based on this product. All of the aforementioned GE products were purchased at the same time. The dishwasher began to leak & malfunction. I called GE & they put me through the paces - the beginning of another terrible experience. I was directed by GE & RC Willey to Consumer Electronics who send out a repairman who proceeded to rip me off for 165.00 for a part that didnt work! C.E. denied sending a serviceman to service the dishwasher! I returned to GE for help in getting my dishwasher back in service. The ONLY solution that they offered me was a replacement that I had to purchase! Bottom line the experience cost me close to 675.00!! The Original GE Dishwasher cost me 1,000.00!! GE refused to take the dishwasher back or even give me any type of credit for what I have. What I have now is another GE piece of junk that I had to pay full price for - $550.00 + tax, etc... The washer runs forever - does a terrible job in washing & rinsing & leaves a film & a white powder-like film on the glasses. Ive changed detergents in an effort to get a decent wash out of it & that hasnt worked. I am so sorry that I spent so much money for GEs Top of the Line appliances only to end up frustrated with GE Junk & a Customer Service Department that was just as good as their product. I would NEVER purchase or even think of purchasing another GE product!!! My advice to anyone considering purchasing ANY GE Product is Dont Do It.

The looks are ok. It works great, not too noisy. Wouldn’t mind replacing it with a different color and apparel. It fit great over the oven and is a space saver. Cleans up well, not too hard to clean. Not sure of the exact price, but I remember it was very cost efficient

It is so quiet. I have to put my ear to the door to make sure it is running. Its the quietest dishwasher I have ever owned. It is a GE Monogram. I feel it is a little small on the inside capacity but I love how quiet it is.

After having my Cafe Stovetop for about a year and a half, there was a electrical component malfunction. During this, smoke came out of the stovetop and it smelled of electrical burning. I sent a complaint to GE since several components were damaged. Knowing that the warranty was only for 1 year, there would be nothing they could do except sell me the parts.

My GE refrigerator is almost 30 years old. It's not a frost-free refrigerator, but frost build-up has not been a big problem. I usually defrost it twice a year. I have had no problems with it over the years, other than the light bulb burning out. I would certainly buy a GE refrigerator again.

I have had my GE dishwasher for over 5 years. It was cycle is a little long but it gives me a wonderful clean wash. You will need to use cascade complete dishwashing tablets giving you a clean and food free dishes. This dishwasher is easy to load with no breaking racks and plenty of silverware storage. Minimum care and needs service on a maintenance schedule, probably once every year.

I needed a microwave, and researched a lot of brands, some the buttons quit working, others sparked. Found this GE on sale at Lowes about 4 years ago for $29.00 and so far I am very happy with it. I must admit it is a little big, but it works beautifully. It does fit on the counter, so for its size and the price it is a great deal!!!

I like the look of the oven but it took 3 shots to get it right. I had some bad luck with 2 out of 3. It seems the first 2 were damaged. I know many people would have given up but I owned one before this one and the only reason I gave it up was remodeling. The oven worked fine after 5 years. I guess I gambled on past performance and it still paid off. But I am really not sure about the door sometimes because it is a big door and it can seem tinnee and cheap at times. The overall performance is good and the looks are what I was looking for.

Dishwasher is very loud. Even on the longest setting, it doesnt get the dishes clean. The rack system, both top and bottom, isnt set up to handle a lot of items. Very poor quality and design.

A small black piece of plastic, which snapped into the back of the microwave handle has bent/shrunk, and popped off. My microwave is just a little over one year old. I called the GE 1-800 phone number for parts, and GE does not offer a replacement part for this, without buying a whole new replacement handle, which costs over $160.00.

I have the same microwave for 15 years and it works great, we use several time a day to heat up food. I would highly recommend this product to all of my friends and consumers. If I remember correctly my mother had a GE microwave and oven when I was growing up.

My GE microwave, has been running fine, but the door handle has cracked on the bottom. This is the second GE microwave that I have purchased in three years. They need to do a better job with the door handle. I will never buy another one.

We purchased our GE dishwasher in September 2014. In December 2014 the dishwasher started to make a loud grinding noise. I contacted GE and a repair man was sent promptly to do the repair. Upon arrival and looking at the dishwasher he advised me that it was the motor. He then stated that he would order the parts and also stated that he did not have the correct tool to remove the motor and has not had one since they have changed the manufacturing process. At this time I am still waiting for the parts and I have contacted GE numerous times to find that the parts were either on back order or had been shipped out. I am still waiting for the parts and the repairs to be done. The estimated date of the parts to arrive is January 29th. At that time I will have been without a dishwasher for a month that I have just purchased.

This brand far above the Standards for this type of unit. This is my second purchase of this brand and I would recommend it above and beyond any other manufacturers. It’s very quiet and does a superb job of cleaning, and this dryer beats all the other. Keep producing this fabulous device, thanks.

The first GE microwave never worked right out of the box. I took it to school and let my Physics students (I am a science teacher) tear it apart and find the trouble. The magnetron was broken. Since it could possibly have happened bringing it home, I decided to let it go and went and bought a new one. This one is less than a year old and has the very scary habit of coming on by itself. When I go in there, it says it is defrosting, or beverage, or any number of reasons. Tonight, I will unplug it, chunk it, and go buy another microwave. One can bet that I will never buy another GE product.

Last fall, we updated our kitchen counters to quartz, and the Jenn-Air to a GE induction cooktop. While it is indeed pricey, the joy of cooking is not overstated here. The quick heat up, the ease of controlling the heat more precisely, and the easy clean up makes this unit well worth it. I love it!

We have had this microwave GE JVM1631wb007 (2003) for a number of years installed above our stove. It was given to us by my husbands son so we did not have it registered with GE as owning it. However, I just sent an email to GE today asking for help as I find absolutely nothing on the internet about a scorched outside microwave door. We have had no issues with it whatsoever - until now. When we returned home from a one week vacation this past Sunday evening, we came home to a scorched OUTSIDE door on this microwave! The inside is fine. The two people who came into the house while we were gone said they did not use it but it is DEFINITELY scorched around the entire area on the outside around the screen area. I refuse to use it although my husband (who is an appliance repairman but does NOT work on microwaves) says its fine to use. Its not only hideous, it LOOKS unsafe to use. Im scared its going to catch on fire but my husband says dont worry and go ahead and use it! Im attaching a pic of it... Anyone else heard of this? Its not like we dont have the money to replace it. Im NOT going to touch the thing... You cant tell him anything. He thinks its fine. I need PROOF that this is dangerous to convince him... Please help before the house burns down!

GE Triton XL dishwasher overheated for no reason and melted the inside components to the point they are scorched black. This dishwasher is worthless. There would have been a possible home fire if we were not at home at the time of incident.

I purchased this GE Profile dishwasher last June, I paid $1,499.00 for it and have had three (3) service calls. The first one said the water is not hot enough, the second one said run the water in sink and get hot before you use the dishwasher. The tech was here again this morning and called in to tech services and was told put plates on the right side of the rack only and the dishes will get clean. Are they kidding me? I called the 800 number for customer service and was told by Dominic (rep in customer service) that they would replace the dishwasher and allow me a 40% discount on a new one because this one is working as designed. It is my understanding that the dishwasher should wash dishes, so that tells me it is not working as designed. I want a new dishwasher, preferably one that washes the dishes and not one that I have to pay an additional 60%. Are you kidding me? This is not right. I have read the reviews on this dishwasher and it seems everyone who purchased the dishwasher I have are having the same problems and it is not working as designed. Please let me know asap when the replacement dishwasher will be delivered. I will not pay an additional 60% for another. It is not right that you would keep making excuses until warranty runs out. I notified you of this problem one month after I purchased it and I have lived with this problem for almost one year and now you tell me that you will give me a discount on a new one. I have already paid for a new dishwasher and that is what I expect in return. Thank you. I expect to hear from you soon.

Built our house and had new GE Appliances. Oven is a GE Profile and the computer panel went out twice in the first 2 yrs. The profile microwave model PEB 7226 SF1SS IS NOW ONLY 3yrs old and not functioning. We rarely use the microwave. Will never buy GE anything in the future.

We bought this microwave (GE DE68-00307A) brand new 2 years ago and the paint is peeling off everywhere!!!! I keep my microwaves extremely clean, and this was not due to wear and tear by any means. I would say it started after about a year and a half of having it. I have showed multiple people and I cannot believe this is not on a recall list. This is extremely dangerous and could cause many issues. I am hoping someone can do something about this manufacturer and this product. This alone will make me never buy a GE product again.

I notice when cleaning the inside of the microwave that the coating on the top (ceiling) of the microwave has bubbled and cracked and there is a hole in the interior top coating. This unit is about 9 years old, and is a dual unit as the bottom is a convection oven with very little use. Im told I need to replace the microwave. I have never seen bubbled and cracked interior in many years of owning and using this type of appliance. The photo shows the defects in the lining coating. Im really upset about this.

Almost immediately after purchasing the GE microwave we started having problems with the circuit board. It is now totally on the blink after only 4 years. This was a high price appliance. Sometimes when setting the timer on 30 seconds, the microwave would still be running and after looking at the timer it would still have 4 or more minutes left to cook. This is a FIRE HAZARD! We have lost food from timer malfunctions. This is a product I would be afraid to purchase. I am wondering why cant there be recalls on these cheaply built defective microwaves since you read of the same malfunctions over and over. GOODBYE GE!

4th service call for a piece of ** over the range microwave that keeps breaking. The service is a joke too. The sent some moron to come take a look at the microwave after I placed this latest service call. He came and without diagnosing, he ordered a few parts and scheduled a follow-up for today. He called this morning to reconfirm the appointment (which was already confirmed 2 times previously and this reconfirmation has never taken place previously) and I missed his call. When I called him back short whIle later, his voicemail directed me to call the 800 #. After a 35 min hold with them, they said since I didnt pick up the phone in the morning, the appointment was canceled. What???? It states nowhere that theyll call you to reconfirm an ALREADY SCHEDULED AND CONFIRMED appointment and that if you miss the call, they cancel the appointment. Next service call is a week from now, which makes it 3 weeks without a microwave. I hope they rot in hell.

It is a ten year old microwave and it works fine, looks dated and Ive never liked the start buttons location. We bought at the time of our kitchen remodel, good size and power for the money. Im sure newer models are just as good if not better.

I bought GE Microwave JES1139BL03 in 2011 and the white paint inside has been peeling off. I think it is defective because I have had other brands and none of them have done this. This microwave was manufactured February 2011.

I bought a GE dishwasher 2 years ago. The control board went out so I had a repairman come to fix it. They had to order the board from GE directly and it took 1 month or more to get the part. Then it lasted one day! Now they are telling me it cant be fixed. Really??? I expect a dishwasher to last longer than 2 years. I also bought a GE microwave that only lasted 2 years. I replaced it with Whirlpool. GE is crap now and that use to be all I bought. Not anymore. I will never spend any money on GE appliances any more.

I have no idea how long it has been in this house but I bought the home 11 years ago and it’s still going strong. I do have to clean it on occasion. And I use jet dry with every use. And occasionally do buy a dishwasher cleaner.

I have a GE microwave manufactured Nov. 2013, model #JES1456DS1WW, Serial # VA201954 L. I purchased it at Home Depot. I have had it about 2 years. Suddenly it started flashing PF. I unplugged and plugged, and reset the clock several times, but it continued to do this, about 2 days, then just stopped working at all. The GE website listed on the product proclaimed GE Cares; I couldnt seem to find anyone who did despite numerous calls. The only question I had was if happened to be any troubleshooting re my problem--I dont think they cared...

Have to rinse dishes clean before I put them in. Otherwise they will not get clean. Does as well as most other dishwashers- until you get into the very upper end ones. The racks are good size. The outside is nice looking.

This washer was easy to install myself, and has worked perfectly. Stainless steel insides. Very happy. You put a pod in, turn it on, cleans great. We do not even have to use heating element. Dishes dry quickly on their own. 24-inch wide. Bought to fit the new kitchen cabinets. Nice brushed stainless outside. Cleans easy with towel and hot water. Silverware container picks up to take to storage areas. No problems at all.

My dishes always come out clean & the glassware always sparkles. I can use normal, heavy or light cycles. I can use heat to dry the dishes or turn that feature off & let them dry themselves. I think its just a normal size. Its white & matches my other appliances. This is the first GE Brand that Ive ever had. Ive had KitchenAid & Frigidaire models in the past and this one is as good as the others were.

Combo microwave and convection oven - its great. Having a stainless steel interior makes it easier to clean than a plastic interior. Prefer a touch screen to a dial but it works okay. Would definitely buy a similar model if I had to replace it.

After about 5 months of owning the unit (GE dishwasher model GDT580SGFBB), the door latch sensor became defective and discontinued the wash cycle up to 6 times every use. I contacted the GE warranty department. Their consumer relations advocates treated me as subhuman. I never felt like a valued customer, my concerns and my time were never a priority. Instead I became a part of their research and development program while beta testing a defective product.After 6 months of futile repairs requiring multiple technician visits I was exasperated. I had submitted 4 separate warranty claims that often were mysteriously closed without my knowledge. I finally contacted the original retailer, Home Depot, and shared my experience. They catered to me even though it was well past the 90-day store policy. They gave me a credit for the purchase price so I could choose a replacement. Since I dont want to touch another GE appliance with a 10-ft pole, I chose another brand. Shortly thereafter I received a call from GEs Escalated Issues department offering to replace the unit. Evidently that lit a fire under them. But it was too late, my patience with GE has been exhausted. If this is the way GE wants to run their business, then it will be a fast-track way to dig their own grave.

Used the dishwasher for 1.5 years (it worked fine), but then the heated dry stopped working (only 1 year warranty). $500 for diagnosis and repair versus $700 for a new dishwasher. Guess I’ll be getting a different brand going forward.

GE Profile Microwave wall oven combo model PT970SOM1SS - We have a few years old unit very gently used. However, we now have the paint peeling and flaking from the top and back interior wall of the microwave. Some spots have bare metal exposed. Contacted GE and they told me there was no fix for it other than replacing the device. Now they cannot replace the Microwave alone. The whole unit has to be replaced at a cost of ~ $2800.00. This is ridiculous. There should be a recall as there are several other complaints about similar issues.

GE Adora Microwave DVM 1950 purchased at Home Depot - Update to a previous review. After speaking with Home Depot employees, GE service scheduler and finally Consumer Relations, that person agreed to schedule a repairman to come to our home and repair the microwave no charge. I certainly hope it can be repaired because until a couple weeks ago, I loved this over the range microwave. The warranty was for a year. We purchased it April 2012 but it wasnt used for six months so really only used 10 months, by two people!!

I loaded and ran the GE Profile dishwasher in the evening. Later that evening, putrid odor of undetermined origin was noted in the house. I searched throughout house to find the cause, but it was not located. The next morning, the dishwasher was found to be extremely hot on the outer surface (door) and countertop. The heated dry light was on along with the start button, which would not reset or turn off. The unit had to be disconnected by turning the electrical breaker off. All contents were either melted or had a strange brown film, along with broken tines and melted silverware rack in the dishwasher. Even the water dispenser in the bottom of the dishwasher was melted or broken. A GE service representative was called and his report stated: Unit was left on for too long and heat caused excessive damage to the product. Due to excessive damage, unit is non-repairable. He shared with me he had never seen this much damage done to a dishwasher. I spoke to GE consumer advocates twice and their solution is to provide me a discounted price on a new appliance and the email address for formal complaints. When I inquired about if there had been resolution to the cause of this problem because I wanted to make a formal complaint, I was told there is not a safety issue with the heating unit. I then spoke to a GE resource person in recall and she shared with me that it is a known issue of overheating and destroying contents, but it has not caused a fire. Igniting a fire is a justification for a recall - can we not be proactive? This department is working with me and ensured that in newer models this potential hazard does not exist. But other consumers who have purchased in this model (PDW9280N20SS) should be aware of the potential fire hazard. Everything was very hot inside and out. Consequences: the 3-year-old dishwasher (that I use about once per week) was totally ruined and I inhaled potentially toxic fumes for over 8 hours.

My 2-year old microwave and range handle(s) have paint peeling issues. GE has a program to replace the microwave handle. They DO NOT have one a similar program for the range (same paint peeling issue on the range handles/rings). They offer a discount cost for the range handles. I am sending them pictures and another formal complaint.

Were using a white GE Digital Microwave Oven at home Model No. JEI2870SPSS. We got it from Ansons a few months ago when our previous Kyowa was broken beyond repair. The price is reasonable, the usable space inside is adequate and the exterior design goes well with our kitchen. It has touchpad controls which are very easy to use especially with the pre-programmed settings like steam cook and snacks. So far it has worked very well. Its quite excellent at defrosting meat and evenly heats our food. We have no problem cleaning it and its pretty silent when in use. I hope this one lasts us longer since its pricier than the Kyowa and because use of the microwave less these days because they say the radio waves emitted by these machines cause cancer.

My experience with GE over range microwave oven as follows/ Unit Mod.JVM3160DF3WWW. Ser.#GH260692A, this unit was purchased April 2017, February 2019, unit began to disconnect itself during normal use. This was done by way of throwing 15 amp breaker. No satisfaction from GE, NO extended warranty purchased, guilty as charged, contacted elect. tech. No idea of problem, #2 elect. problem in door sensors of which there are numerous, notice black residue on duel latch on door caused by door latch device rubbing on unit latch receiver cost to discover which sensor cause and replace one or all 250.00.We have been limping along for two months with frequent trips to basement resetting breaker (which we had replaced) next move, purchase NEW MICROWAVE. Let me be very direct if we wanted JUNK we would buy Asian made, THAT being said, there will be NO...General Electric products in this house. This is our second GE product BUST, 100.00 advertised by manufacturer. Never delivered! But hey we are just small time consumers. What might else we expect.

We bought 3 GE Profile appliances in 2005 when we renovated our kitchen. We have not had much problem with the gas oven/range/stove. We have, however, had nothing but problems with the microwave (which I submitted a separate review for) and the dishwasher. Recently, a friend made some suggestions regarding the dishwasher. I then went online and watched some tutorials on troubleshooting my dishwasher problems. I tried all the new suggestions and the dishwasher worked OK the one or two times after that and then back to all the old problems: 1. We have to scour every dish until its nearly clean before loading (even though the instructions specifically stated no pre-rinsing necessary). 2. I am not sure the soap cup opens. The soap is always left caked in the cup resulting in running the dishwasher twice. We have tried all kinds of various soaps and they all do the same thing. The eco-friendly soaps are the worst. We strive to be eco-friendly, but how can we be if we are using the harshest soaps possible AND running our dishwasher twice?! Not to mention the pre-rinse scour and running water until it is 120 degrees prior to running.3. The dishwasher also leaks and is very noisy.I have read some other reviews on this product and realize our dishes are not always dry at the end. This is a non-issue for me. I dont care so much if the dishes are dry. I do prefer for them to be clean. Dishes are a task I do not prefer to do. It would be nice to have a functioning helper. I am grateful the thing hasnt caught on fire. I saw that this dishwasher currently sells for $800-$1,500. I cannot believe it. I wouldnt spend $100 on this piece of junk.

Dishwasher Disaster SR# TD729818B M# CDT765SSF1SS - Please, Please, Please, help me to come up with a solution with the issues that have plagued me and my family since we purchased the dishwasher referenced below in the numerous e-mails and electronic correspondence! As I write this E-mail, the GE Assigned warranty repairman has the dishwasher in question torn apart and disassembled for the 3rd time in the last month and half (Please see included photos). A repair I was told was only going to be minutes to conduct has now lasted over 3 hours and caused me to miss a very important appointment. That time frame will go at least another hour if the repair is even possible? Not to mention that a dishwasher that has been used less than 25 times has once again been torn apart and reassembled. I dont care how well built they are, this in my mind affects their performance!The repairman from JK Appliance has spent at least 12 man hours of repair time on the dishwasher, made a half dozen calls to your tech support (check your records), and has never spent less than 4hrs here on a visit. Once again, I have to be here for those visits (time out of my day) plus the stress of watching a brand new $1600.00 dishwasher dismantled time after time! At what point does G.E. make a decision that the amount of money being spent to repair a defective machine is not worth it?? I have to believe that 12hrs of repair time plus an hour of travel time for three separate visits each way, has already added up to the price of a new/replacement dishwasher?The other two G.E. appliances (microwave/Gas Stove) purchased with our remodel last year have performed flawlessly and we are happy with them. However, the trouble with the dishwasher has soured us on ever considering G.E. again! I plan on sending this E-mail and attachments to every consumer/watchdog group (Consumer Affairs) that Im aware of and to the store (Lowes- Farmington N.M) that the appliance was purchased at. This is not meant to be a threat, Im just at my wits end as to how to get to the end of this long tortuous journey that a simple appliance has caused for me and my family. Yes, there are certainly more pressing problems in the world, but right now this is the one that is currently affecting my family and the happiness in our home!Please advise if there is another route that I need to go with this problem including any alternate points of contact (GEs Escalated Issues department). My phone number is ** and maybe a simple personal call of apology from someone at G.E. explaining what my alternatives are would be considered? Thanks for your time and consideration.

Absolutely silent! Several features and cycles such as crystal, normal, pots and pans and drying options such as air dry or heat dry. Standard size dishwasher. The key is in the loader. Stainless steel with no handle or anything plastic. Flush. Stainless interior as well. It did have a food disposal but to avoid smells since we start the dishwasher only twice a week, we rinsed off our dishes. Another important element we learned from the previous dishwasher is to use the heat dry if you want your load to be dry with as little puddles of water as possible.

Slow leak that caused E4 code to beep incessantly! Had a warranty repair person look at it... Turns out the new dishwasher has a faulty seam that in fact leaks! This is all fine until... one has to make numerous calls to the GE warranty line, which should be called a WARNING Line. The customer service rep was very rude and reprimanded us for not noticing the leak sooner, he seemed to not believe we had any issue... All because they could not find the service repair # that was submitted.Anyway, two weeks later we still wash our dishes and NO one has called us back from GE with any answers... SO FRUSTRATING! DO NOT BUY A GE PRODUCT whatever you do... This company has the worst customer service and warranty program. We make our daily call in hopes of being looked after one day... They keep telling us that a manager has to approve the replacement of this POC unit we spent $917 on!!! My business partner is about to purchase 20 GE dishwashers for his apartment block... I guarantee that his order will change after we chat this weekend! Thoroughly done with ALL GE products after this nightmare!

My GE Washing machine did everything it was supposed to do, especially in cleaning clothes and very few if any machine problems and they last years and years, mine was 15 years old. It kept surprising me because it ran so smoothly, truly cleaned my clothes and ran forever. The Dryer couldn't keep up with my old washer, had to buy a newer more expensive machine that couldn't dry at 8 years old. I loved my reliable GE washer.

Purchased my first GE dishwasher 3 -4 years ago, it died, one month before the warranty ran out, they sent a repairman at no charge, acted like he did not know what he was doing, mumbled something about a part and left saying they would return with a part 2 weeks later he comes back and says that they cannot fix it and they sent me a replacement dishwasher free of charge, 13 months later and it died, So I bought a more expensive GE dishwasher thinking it would last, wrong, 15 months later and its dead, went to parts select and troubleshooted it, ordered all parts recommended to fix the issue and its still dead, these parts cost me 300, so I contacted GE to see what they had to say, no help at all except to only charge me for 50% of parts, I have to pay for house call and labor and installation, gee what a deal NOT bottom line, GE dishwashers are junk, dont buy them.

I've always enjoyed GE products for a number of reasons. They are dependable and with care will last many, many years. My refrigerator lasted just over 20 years! My microwave is easy to clean and has never let me down over the years I've had it. GE products just last longer than other brands.

Enamel curdles and becomes unattached from the ceilings of the interior of the microwave. Family member purchased 3-yr. newer model and the same thing happened. Theirs makes a terrible noise while cooking! Inferior product - inferior, unreliable materials!!! No accountability or sign of improvement! I will never buy a GE product again.

I have had 2 Profile dishwashers in the past 3 months. I have not been able to use either one. First one had a cracked tub and the replacement would not run. I tried for hours to contact GE customer service and was placed on hold for almost an hour before they closed for the day. Not only is this washer a piece of garbage, GE customer service is terrible. Do not and I will say this again do not but this product.

I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap would not dispense (door would not open) or the soap dribbled out and remained running down the door. I had to run the cycle twice to get the dishes clean and for the soap to dissolve. I called the store at which it was purchased. A tech came out and replaced a part. Did not work. After the second time, when the tech said nothing was wrong, even though he saw the soap running down the front door, I called GE. They sent a tech from a different store. After the eighth repair I told them I wanted it replaced. They had already replaced the soap dispenser twice, the control board and even told me to move the baskets (ridiculous). They also suggested I run hot water before the cycle! They said if it was repairable they could not replace it.We went back and forth with this and they finally agreed to replace it. Got the new slate dishwasher in July, 2015. After two cycles I started having the exact same issues! I will not deal with GE or ever buy another of their appliances. I will tell everyone I know not to deal with this company. Quality is terrible and service was extremely frustrating, having to take off work numerous times and wait hours for the service person. In the end, it never worked!

It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.

GE Profile dishwasher - model # PWD8280N00SS - Appears that moisture got between the exterior panel and door that houses that main board. Because of the moisture caused a short that melted the main board, with harness and the ribbon from the on/off panel that connects into the main board. Luckily I was home at the time or this could have caused a significant fire damage in my kitchen.

When we bought our house we upgraded our GE appliances to stainless steel. I had no problems with the dishwasher until a few days ago. Then it stopped working completely. As with most of the complaints I have read the control panel was not working. We took the front door apart just to see if the dishwasher was worth salvaging or should we buy a new one. A screw was NEVER installed on the vent assembly to hold it in place. The entire inside if the door was corroded by steam and/or water. So every wash slowly degrading the electronics. 18 months, 6 months past its warranty where now its out of their hands and you can pay $89 to have someone just look at it. We were lucky it just broke because this hidden mistake on their part could have not only caused a short circuit but a fire. Like so many of the other stories. I will not buy GE again.

I purchased the dishwasher in August. In September, two months later, it would not drain. GE sent a service tech out under warranty who found food particles stuck in the drain pump, removed them, put the dishwasher back together and went on his way. Since then, we have been basically rinsing the dishes clean before even putting them into the dishwasher as, obviously, this dishwasher cant handle much. I have also been keeping the drain filter screen spotless. Two months later, the drain is clogged again. GE sent a second tech out who said that the first tech should have repaired the dishwasher.The problem is that GE knows that the drain pump screen and the filter screens are inadequate and let food to pass through and block the pump. GE has redesigned the pump and the screens and filters and even added a filter to the design and we will get all these new parts installed for free and the dishwasher will then work as it should. Tech ordered the parts on 12/21. The service call was scheduled for tomorrow, 12/27. I got a call today from GE saying the parts had not been delivered. I know this because they are being shipped to my house and they have not arrived. GE called to reschedule the service call to January 6th, 2020--another week and a half away!!!! Clearly, this dishwasher is not working as it should and GE has a problem on their hands. I am now weighing my options as I sit on hold on GEs Customer Service line as I wait for someone to complain to. But as the dishwasher is still only a few months old, I am tempted to load it up and bring it back to the big box retailer from whom I purchased it and demand a refund. This is ridiculous!!!!

We purchased the entire line of slate/GE/Adora appliances from Home Depot 11 months ago. The fridge has required a service call for a VERY loud freezer. The microwave is fine. The stove/oven is fine. The dishwasher is a GIGANTIC piece of junk! 4 service calls and its still clunking, tapping, grinding and just extremely loud. VERY DISAPPOINTED!! We can only run it at night because of all the racket. The layout of the sections for dishes makes it totally useless inside. It doesnt clean. Soap residue is everywhere. My old DW was quieter and more efficient. *Insert sad face here.*

I have had the GE Profile for approximately 8 years with no Issues. I learn something new it will do every now and then I had no idea was possible. I stillHave not conquered the convection baking and that is my fault. I need to use it more often since it wouldn’t heat up kitchen like the range does especially these hot summer days in Texas.

Getting great service out of it. GE Dishwasher is a good unit for the money. Its does a really good job when loaded properly. I did just extend the warranty for another year. I am very happy with it.

I wish I had found this complaint section before I purchased my microwave. Bought model HVM1750DP1CC in May of 2010. Now, 3 years later, all of a sudden theres no power to the unit. The wall outlet is fine. There were no storms around here when it went out. It just seemed to fry itself! The repair/troubleshooting instructions tell you to get a licensed technician to check this and check that because of the voltage. They give you a flowchart to troubleshoot it yourself, but no pictures to go with the diagram. Sure I can check the fuses, if I knew where they are!GE - NEVER AGAIN FOR ME. Wish we still had good-valued products Made in the USA. This one is made in Malaysia. NOT WORTH IT. Time to sell the GE stock too. Their products suck and class action suits will probably follow. Kris is Pissed!

Emptying out the dishwasher I purchased in October 2016 is a cause for rage these days. Dishes, glasses, silverware, etc...come out of any wash cycle dirtier than they went in, though I have tried everything I can think of to see if anything at all can make it better. I purchased the dishwasher from BEST BUY. Little did I know, they dont take anything back after 15 days of purchase. They promptly referred me to GE. In turn GE reps said that their warranty only covers REPAIRS for the first year. In short, sucker me who spent near to $600, is stuck with a VERY BAD product from the moment I paid for it. And there is nothing I can do about it!!! GE IS CLEARLY SCAMMING ITS TRUSTING CUSTOMERS!!! I have been robbed!!!

If I could give it less than a star, I would. We bought the GE model JEB18600M2WW as a wall insert microwave earlier to replace a 1999 GE of similar version that went out earlier this year. We use it 2-3 times daily, 30 seconds here, 2 minutes there. Today, I went to warm up the babys bottle, and it made a weird sound and went dead. Im sure its the same thing everyone else is complaining about. I wont be buying another GE microwave again.

I just had a GE tech out to my house to look at a GE profile dishwasher that almost burned down last week. There was not a cover over the internal electronic control panel inside the dishwasher and that was causing the circuit board to short out. The dishwasher is only 2 1/2 years old. GE wants to charge us $200 for the repairs. But this should be something covered under warranty. Their solution is for us to pay half. I think we will go and begin to look for a new dishwasher and never purchase another GE appliance. If you are in the process of building a house and equipping your home with new appliances, I highly recommend you look for another line and another brand of appliances. I guess I need to check with an attorney to see if there are any open cases against GE for faulty electronic components in their appliances.

Good dishwasher for the price. Racks are well designed except utensil basket takes up lot of room. Given forks and knife rack at top, basket is not needed. Dishwasher flies at night.

We have a full size counter top GE microwave. It is about 3 years old and there have been no problems. Our last microwave was also a GE and it lasted about 15 years before it started to suffer from occasional electrical arcing inside, while in use. We simply stopped using it and after reviewing all models, chose to buy another GE and it has been great. We have an over the range micro at our summer home - a Frigidaire and not as good. Our research shows it will likely fail long before the GE.

The brand performs wonderful. We enjoying. Also, has great features for cost. We have done several items in it and all come out great. Have not had any issues at all. I would recommend this brand and model. I would purchase similar item again.

We just purchased a new home and moved in about a month ago. The builder would only put in GE appliances despite our protests. We had purchased another new home 2 years before with a new GE water softener and GE reverse osmosis system. In the 2 years we were there, we had service people over on multiple occasions because they never worked correctly. The common message from all the service people was that GE makes junk. Corporate designed garbage designed to last only as long as the warranty. Dealing with GE was always a nightmare with long waits and customer service that worked banker’s hours. In other words, GE does not stand behind its garbage.In any case, we just bought another new house and the signature series microwave (billed as the best they make) would start to run spontaneously and beep when nobody was near it. We had to shut off the power to it just to make sure our house did not burn down. We researched it on the web and determined the keypad was bad. We told them this when we called in the warranty. They took a week to send a technician who would only work banker’s hours and forced me to take a day off work. He gets here and tells me that he had just tested the microwave and learned the keypad was bad! Duh! He then proceeds to tell us that he did not bring a keypad and that he would have to order one that would be mailed to our house. We live on a new street which address is not recognized by FedEx so we told him he needed sent to himself. He refused. He assured us that we would get it. So, Friday 3:00 pm rolls around and no part shows up so we call to find out what is going on. Mind you, I have already scheduled Monday off work at this point. They tell me that the part is back ordered and that they have no idea when they can ship it. Additionally, they have a wrong address for our house. We tell them the correct one and they tell us their computer does not recognize it. She cannot tell us when the part will be available. We tell her that this is unacceptable and that if they cannot replace the part, they need to replace the microwave. She says that is not her department and we have to call their customer department on Monday which is open from 8 to 5 pm Eastern time! We live on the West coast!!! That means they are only open until 2:00 my time and I have a job where I cannot make calls during the day. I can’t do it at lunch because the hold times are over an hour!!! I guess I have to get up at 5 or take the day off.When I tell people in the know about this, they just laugh and say, “whaddya expect!?!, its a GE!”. We have been about a month with a brand-new microwave that has never worked and GE is impossible to reach and has not even ordered the part!!! We are toying with the idea of just replacing the piece of junk with a product manufactured by a reputable company like Samsung or LG from a box store who will honor returns and take the home builder to small claims court. In any case DO NOT BUY GE PRODUCTS!!! You have been warned. They make cheap junk that never works right and play games so they dont have to honor their warranties. This is a New York Corporation run by people who do not care about customers, honor, or integrity. They make backdoor deals with shady homebuilders to peddle their junk exclusively and you will have to replace it in two years. Learn from our mistake in buying GE. They bring junky crap to life. Garbage Electric is what they should go by.

My microwave is less than a yr old and has been serviced 2 times. It is not working right still and before it broke last time it would not turn off at all, would keep cooking with the door open! I have 4 small children and the 2 older kids use the microwave. I called GE and talked to customer service about replacing it. The lady said no and that they will repair it (again) but not replace it! Well it broke the 1st time before it was 6 mo old! This microwave is a lemon and they should make it right! It is a health hazard! This is a large microwave and was almost $200! Please someone listen to me, I need HELP!

Most microwaves Ive tried are pretty similar in performance, except in the case of cooking microwave popcorn. Most are horrible with their preset popcorn button. However, the more expensive GE model that I bought from Lowes has done the best in that area. And, it is one of the better looking models also. I prefer the stainless ones.

The GE dishwasher does a good job of cleaning the dishes however we have had to replace the door gasket on 2 occasions because of door leaks caused by the bottom tray catching on the gasket when pulling the tray out to load dishes and it pull the gasket off the door.

My husband and I purchased a GE dishwasher model: P GDWF150V55ES, serial no: SZ768478B on October 20, 2012. The dishwasher never worked from day one. I have had so many hassles with the consumer relations department. They are the WORST EVER!!! I have been fighting this company for over a year. I have provided photographs of filthy dishes and utensils. They dont care. We are a middle class family and we have been ripped off by GE. I will NEVER purchase another item from GE and I recommend that nobody else does either. This has been a nightmare for us.

I purchased a GE Dishwasher 3 months ago and it has been broke (wont drain) for almost a month. I tried to schedule a service through GE since it is under the warranty and they never showed up for the second time. I called and complained but it is not just the product, their service is even worst than the product. I am going to take the unit to Home Depot and ask for a refund or exchange with another brand. It is suppose to be brand new and wont drain or can we get a service scheduled. Never buying this brand again.

Two years ago, I replaced my 25-year-old GE bottom-of-the-line dishwasher because it made a noise like a freight train. I was ecstatically happy to have a brand new top-of-the-line stainless steel GE Profile dishwasher that hardly made a sound while working. Well, that is the best part of the new machine because it also hardly cleans. We have tried different detergents, additives, etc. We have checked our water temp, pressure, etc. Not only does the machine not clean all the silverware/dishes, it doesnt dissolve and remove all of the liquid detergent, so I have to run the machine through another rinse cycle. We are so frustrated in my house that we have finally given up and now hand wash our dishes. I hate this dishwasher and would never buy another GE product again! I also had an issue with a GE bottom freezer fridge. But thats another story. By the way, the old 25-year-old machine? It always got my dishes clean.

I moved into our house about 27 years ago, and have had to replace every single appliance except the microwave. The oven, fridge, washer, dryer, dishwasher—all replaced at least one time over. But this 90s GE microwave keeps humming along. I really should replace it just because it is this awful off-white color and everything else in our kitchen is part of a beautiful stainless steel/black/white scheme, but it is actually built right into a cabinet and I fear I will not be able to get another microwave in there. The only gripe I have about its performance is the fan comes on and roars full-blast anytime the stove or oven is on. It is so loud its difficult to talk over.

This dryer replaced an eight year old Frigidaire Gallery Series. The new GE dryer is drying clothes much quicker. I have read some reviews complaining of the buzzer, but it is a nice feature to know when the cycle is about to complete. The nice thing about this dryer is that it has the right amount of dial drying features needed without a bunch of electronics that can typically cost a big service call if gone bad. Also the bottom rear of the dryer allowed enough room for the exhaust to go either left or right behind the dryer with it still sitting close to the back wall. I was lucky to find this as an open box item returned to the store because it was not a gas dryer for the first buyer. Photo shows exhaust located to outside wall.

We bought Cafe series appliances less than 4 years ago including dishwasher, fridge, stove and microwave. These are not cheap appliances. We also bought a service contract with them. When our dishwasher broke a couple of weeks before Thanksgiving, we called service to have it looked at. After 3 trips and over a month later the dishwasher is still not fixed. Each time we tried to make an appointment we were always given a date 1 week out and a 4 hour time window, but each time the technicians showed up late and once even 3 hours late despite the 4 hour window. The fact that after so many visits and part replacement the dishwasher is still broken says a lot about the quality of the product and its maintainability. All customer representatives work like zombies. The problem with GE lies within the culture. Nobody cares. The service contract is a total waste money.

GE Profile Model PDW9980L00SS about 5 years old overheated and melted the bottom water sprayer into the element along with anything plastic in the dishwasher at the time. Grateful my husband was up late that night, otherwise, it would have caught on fire. It was not shutting off, had been on about 3.5 hours when it was discovered.

The GE microwave we use is almost 17 years old and has never needed any repairs. It is everything you could want from a microwave.

Cleans ok but not sure if its detergent or dishwasher but never seems to get all dishes completely clean. It may leave a ring in my tea cup so sometimes Ill have to clean it slightly to make sure it comes off. Basic settings on mine, nothing special. Good for plates and some Pyrex cookware but it would be nice if I could put larger pots in it. Very basic white in color but it is over 10 years old.