I’ve known about Viking Ranges for a long time and I like the brand. When I bought my range, the representatives were terrific and very helpful. They were also prompt with the delivery, so I was very happy. The range I have is exceptional. I like everything about it including its appearance and the way it cooks.

We just finished remodeling our kitchen and we were looking at refrigerators. We happened to come across Viking in an appliance store. We purchased our other appliances through a distributor in Portland, and the dealer didnt happen to carry that particular refrigerator. But when we asked if they could get it, they said yes, and thats how we did it.We wanted some simplification. We liked the handles that were on the refrigerator and the way it was constructed on the inside as it looked well-finished. We also like the fact that the doors were not so thick as the other refrigerators we were looking at. It was that or the KitchenAid. The first refrigerator that they installed did not work. It wouldnt cool. They brought a service person out to look at it, but he couldnt figure out what was going on, so they got us another one. That was okay with us, though, because we happened to be gone for vacation that week, and the person who was installing the refrigerator took care of it and it worked out. At this point, were very satisfied with our Viking refrigerator.

Model VCBB363 Viking Refrigerator - This refrigerator was bought to fit a custom install. There was one recall that was preform for door. Since then we have had nothing but major problem with it in that sometimes it works and then it dont, all the controls at the top that control the cooling etc. Goes haywire and then it defrost itself and wont come back on for hours, and then repeat itself. Have call Viking to repair it after major failure only to find out that technicians they send out call the Viking Refrigerator a bag of worms. Not my words but those of a company that they use to repair them.Kindly Viking send a composer to fix it, however it only work for a week and a half. I have discuss this with Viking and they tell me that they will give me $1100 off a new one. I would think that these people would get their act together. I have another tech that I could that now this product back and forth and he related that it would take three to four warrant item to repair it. I am still waiting on Viking to answer him yes or no.

We built a new home last year and we liked the Viking products that we’ve had in our other home. The quality of the refrigeration from Viking is great. The only thing that I have not liked about it is they’re not very deep, especially the shelves, because I was used to a deeper refrigerator. But it’s great as far as the performance. I have the Viking All Refrigerator and I like that our freezer is separate. Their team members were great and we ended up buying all of our appliances from Morrison in Midland, Texas and Kay there was absolutely wonderful.

I had a girlfriend who had a Viking range from years ago and it worked really well for her with no problems. That was encouraging for me. Although Viking started having a lot of issues, it sounded in various sites that I was reading that they had been taken care of so I decided I would go with the company. The sales rep showed us a lot of variety of different brands of stoves. When it came to us looking at the Viking range, he didnt pressure us and he told us to take our time. He just showed us the various features of it. We were pleased and we went back a second time. We were still satisfied with the way he was handling everything.Were really were enjoying our range. Were happy with the intensity of the heat and how it responds. Its such a solid range and its very efficient. It looks good and it feels good to work with it. Also, we got our range at a reduced price as it was on sale. That helped. For what we paid for it and given the quality, it was money well-spent. I looked at other models of stoves and this one seemed superior for the difference in cost.

We were doing a remodel, and based upon what our designers were saying, we got a really good deal on the Viking refrigerator that we received because it was a floor model for a resell value. I really like the overall quality of the fridge. When it first showed up, the icemaker wasn’t working, but it was very quickly remedied.

Viking 48 Side by Side Refrigerator - We have experienced multiple reliability issues with failed ice maker x3, A recall for the door which will fall off, as well as a leak from the indoor water dispenser. Viking service has been dismal at best. I urge you to avoid the Viking refrigerator products.

My wife knew about the name Viking and saw it in the stores when we were looking for refrigerators that had a reputable name. However, the Viking refrigerator we have makes a vibrating noise all the time and thats very annoying. They had people come out here twice and there was nothing they could do about it. One person from their support group said that its a manufacturing problem and that theres nothing they could do about it. He said its not a Viking problem and it doesnt make sense to me. I asked him if theres someone else I could contact and he said no. That was very discouraging. I finally tried on my own to find somebody high up, but I couldnt get it. Nevertheless, the refrigerator itself is nice. It has a lot of room and it works well.

I had to have the refrigerator serviced and that went very smoothly and professionally.

Weve had problems with every single appliance that weve purchased from Viking. The refrigerator has been making a weird noise. We had the guy come today to look at the noise and he couldnt figure it out. On the stove, two of the back burners would only light up partially and they take 10 seconds to fully light up. The guy looked at that too and cleaned some stuff up. The back burners are working a little bit faster but theyre still on the slow side.When we got our dishwasher, the motherboard was broken and we had to have a brand new one because when we turned it on, it would continuously run. The timer would not count down regardless of what cycle we put it on. Im not fully happy because of all the problems weve been having. But the problems have been addressed and looked at. Im a little worried that the two-year warranty isnt going to cover everything because of what weve already experienced.

I love to cook and I’ve always been impressed with the stuff from Viking. Ive always wanted a range from them. Some of the other brands dont meet my expectations. I got a Viking range lately and Ive had a bit of an issue with the burners. I’m out in the boonies so it’s on propane. But then, I don’t think the burners on the range burn evenly as I can get a higher flame on one side. Nevertheless, I love the six burners and the way the range looks. Its a convection oven also and overall its been performing well.

The freezer part on our Viking was working fine but the refrigerator part has got a sensor that is not working and we’re having our third service call on it today. We’ve only lived in this house for a month. Viking’s customer service has been okay but they are in Mississippi and it is another one of these 30-minute phone calls. The service people are actually not Viking employees. They are a contracted company and they have been very good. They diagnosed it the first time, had to order a part, put it in and it is still doing it, so they are coming back today to see if they can fix it. I got the impression from the service people that there was a known problem with this fridge because when they called, they said that their tech support people knew what it was right off the bat. So Viking might have a problem they need to fix. Viking is suboptimal.

Ive known about Viking for years and they suited the needs that we had at the time. They had everything we were looking for. Our experience with the salesperson was fine and the quality of the range was very good. I like the oven the best and it was nice to cook with. Im very satisfied.

Unit kept freezing up. After 4+ service calls and after talking with a technician that knew his stuff, he told me unit has a design flaw. Does not have a good defrosting system, it totally relies on turning itself off for a period of time, where most good systems have the warm refrigerant gas reverse through the system to defrost.

Viking ranges are so expensive and buying one was not our goal. But we just remodeled out kitchen and when we went into the showroom to start buying all the appliances, we walked by a Viking range and it was the most beautiful thing we ever saw. My husband loves to cook and we thought we had to have that. So we spent the money and bought one because of how it looked. Also, the brand name is nothing but the best. Viking is synonymous with quality and youre gonna lay down some bucks for it but it is worth it.The reps at the Viking dealership were super great. It was a location where they sell several brand names but the rep that helped us couldnt have been more helpful, nice, and informative. We bought the one with the four burners and the grill in the middle. My husbands favorite feature is the grill and mine is the baking oven. I like the way it has the latch pull out which are like on rollers. The quality of the range is beautiful and our experience with it has been great so far. But Im concerned about the way that little vent that is at the back of the cook area is placed because when it bends out, it kinda hits on our backsplash and over time, that heat at the scene may be an issue. I wish the guy told us that when we bought the range, but that is not a complaint. We bought the Viking dishwasher as well. We had a guy come out and he said that they are great dishwashers but he hates to work on them because they are so complicated. Youve got to pull things apart. But he said that he doesn’t have a lot of problems with them other than it sucks when he has to work on them. As a consumer, we bought it because it has the bottom rack, the top rack, and this little rack underneath that you pull out where you can put utensils or knives. That is brilliant. I show everybody that feature and every person Ive shown it to said that they wish their dishwasher had that. So it had an extra feature that, for a consumer, is a winner. We almost bought an under-the-cabinet-microwave-drawer from Viking, too. But we didn’t do it because in the Viking ones, the buttons are on top so, there wasn’t going to be enough room once you put your granite countertop on. People don’t generally put those low so you cant really get your hand to touch them. So, we went with a Sharp microwave drawer because its feature was you pop open that little drawer for all the buttons. So, it was better and easily accessible. Aside from that, we would have bought all Viking.

My Viking range has been a good investment so far for me. Weve had it since last summer and its a great range. I like it a lot. It’s very efficient and the oven heats really quick. It’s solid too. I like the fact that it’s like a commercial range, so it gets really hot. But when you put it on the low setting, it’s not very low ‘cause it’s got pretty big burners. The only thing that’s odd is when I’m closing the oven door the enamel is chipping off of it ‘cause there’s this piece that sticks out. Otherwise, the quality is good.

We just did a full-house renovation and I bought three refrigerators - a Viking and two Sub-Zeros. We bought through Ferguson. The saleslady was great and was good at advising but I was pretty clear on what I wanted and I also went with a decorator. I like the temperature management and the humidity drawers of the Viking and the only issue was if they had more storage containers at the top for the condiments, that would be great. But, otherwise, everything’s great and Im happy with it.

I got a very basic range and I like its quality. It heats up quickly. But I noticed when I put a pizza pan that I could fit in my old oven in this oven, it goes up onto the lip of the shelf.

My husband is a builder, and he always thought that Viking Ranges are more expensive than others. But the lady at Best Buy called and said they have this floor model line. We were getting a new range, and I love to cook, so I was like, Sure. However, for three weeks I didn’t have a range and it was a big mess. There seems to be a big disconnect on the Best Buy part of Viking. In summary, don’t buy a Viking from Best Buy. It started last September 22nd and it was awful at first. Best Buy would not get someone out here. They didn’t even know they sold us an LP. Apparently Viking misstated it. Best Buy couldn’t say why it didn’t work and then when they figured it out, the sales girl said they were getting someone because they kept telling me its really hard to get a Viking tech. It was out for two weeks. I also had a Best Buy warranty and they told me that it covers Viking. I called the Geek Squad. The day they came, theyre like, We don’t service Viking ranges and I still don’t have a clear answer on that. The manager was supposed to get me whether or not the Best Buy warranty covers Viking and they still don’t have an answer yet. Once the manager got involved, he saw how I upset I was. At first were going to convert the range but they couldnt.The techs involvement helped. He said, Its either buy a Viking LP or gas or you have to take the whole oven apart to convert it.” That ended up being a no-go. That weekend, he got me a loaner and that’s when they said, “Were just going to get you a new range.” Ive been using it and I love it. The front right burner is boils water fast. My least favorite feature though is it doesn’t go real low even on simmer. It still boils. The low setting is not like I put it on and let it go without worrying that its going to burn, which is weird. When the oven stops working that day, Im like. Its coming up to Thanksgiving. What if it stops working? But a girl called me and she must have set up a tech because I got a call from someone and theyre coming.

I was looking on the internet to see what was the best product for the oven and I got a good price when I tried to buy one from Viking Ranges. I had a good experience with the Viking dealership when I purchased it. I got good service from the sales reps and they gave to me all the information that I needed. But I have some problems with my oven, since it doesn’t put any heat up, and I need a service technician to do some repairs.

Have had a Viking range for 12 years and have been unhappy for 10 years. Bought it after much research, but unfortunately there were few reviews at that time and features seemed to be the best. Well, it is a piece of junk! It takes 30 minutes to heat. The door does not close right despite having 3 service calls regarding this issue. The self-clean only worked once and would never lock again. I hate this stove, but really hurts to throw away since it cost so much.

We heard that Viking Ranges was one of the best but my wife and I dont feel that way anymore, and well never buy a Viking again. It was a terrible experience. We bought our range and had it over five years. Something happened to the temperature button so that we could only cook at 350 or above. They came in to fix that button and it was gonna be $1,000 to fix it.When they went to fix the button, they moved the stove and they said that on the bottom theres electronic wires that shorted out the oven when they moved it. The service people said it was a defect on the way they made them and now they make them with some type of insulator that protects the wires from shorting out. But thats not available to our range so we had to purchase another one, and we wound up getting a newer model that has that. But we had spent over $2,000 on the newer model that doesnt have a gauge that people can see the temperature on. We have to put something inside of it to see the temperature. There was also no clock on it. And It was more expensive than ours. Its ridiculous.I could buy something for a quarter of the price that I would be more happy with because weve used Wolf before as a higher-end unit in a lot of our rentals. Weve used much less expensive stuff which weve had for 20 years and we didnt have these kinds of problems. Viking is just a name brand and they probably shop out all their service and have no parts after five years on a unit people purchased. Its unbelievable. I dont know how they got their name but Im sure not from what weve experienced. Its just an oven and it doesnt do anything special. It cooks like everything else is supposed to. Name brands impress people. We could have bought a new oven from somebody else with the money we spent to fix our situation.

I googled stoves and ranges and we liked the looks of Viking ranges and the reputation that we had learned that they have. It has great good quality too and the griddle is my favorite. The Viking dealer were all real helpful. Ms. Jordan helped us, and she was real good and answered all our questions. They delivered the range, and then we hired somebody to have it installed. Overall, it’s a great stove.

I just moved in to a brand new house that had a Viking Range. I like the range except that its really hard to clean because it has all kinds of cracks and crevices and its hard to get food debris out of it.

I liked the blue color offering of Viking Ranges and they werent as expensive as other ones. I knew exactly what I wanted, so purchasing it was easy once I found where to buy it. It was installed wrong though, so I had to have them come out. Once it was fixed, I love it. I like that it has two ovens but the racks slide almost too easily, and sometimes, they just kinda go in and out too fast. Sometimes, Im trying to grab it and forget that I need a hot pad but I have never burned myself.

The home that I bought came with a Viking range. It cooks evenly and its quality is really good. Its a great product and it makes cooking enjoyable for me. Their customer service is also top-notch. I had a small issue and they took care of it quickly.

I was forced to buy a new refrigerator because my other one died, and it was a choice between Viking, Sub-Zero and KitchenAid. I bought the Viking because of the $1,000 rebate they were having and I also felt like it had more room. I pack my freezer and refrigerators, so it was the design that I was attracted to. So far, its been great and its been a very even temperature. The LED lights are awesome since I can see everything in there. The lady at Bill Smith was very helpful in helping me make the decision. I wanted to make sure the refrigerator was installed right by their installer, so I called them and had them check on things. They were very good. I also got my rebate check finally.The only thing I wish my Viking has was another vegetable drawer because I eat a lot of fruits and vegetables, but it only has one vegetable drawer. It has two drawers for cold cuts and cheeses but it only has one crisper and I miss that. Also, after I had this installed, Ive asked several repair people about what they think of Viking. Viking needs to do a better job with them because theyve all said that Sub-Zero is so much better and I shouldve bought the Sub-Z as far as from their point of view.

Ive only had my Viking range hooked up for three weeks and its as expected so far. The dealership we had gone to does not typically sell Viking appliances but they had one in stock and I got a good price on it. I liked the design of the product too. But I had to call for a couple of parts that were not included and they were willing to overnight the parts out to the house. But they were in the middle of inventory so I havent received the package yet. Other than that, the range cooks faster than our old stove.

I wanted a good quality commercial-grade range that I could count on. I’ve been familiar with Viking for quite some time. The dealer we had was very professional. I had been to another dealer that was less than desirable to the point that I was almost insulted that they never even acknowledged that my wife and I were there. I researched and found the Athens Refrigeration. When we walked in the store, it was completely different. They were very patient and informative. They spent all the time that we needed and they would have spent more had I needed it.We bought an electric French door Viking oven and a range with the gas. We converted to gas when we made the change. We’re liking the gas more than the electric. We haven’t had our range long but so far I’m pleased with it. I also plan to visit the Viking store. I’ve been there before in Greenwood and the cooking school.

We owned a Viking before in a prior home. We felt it was certainly well-built, had quality, and was reliable so we wanted to do that again. I like the ProChill Temperature Management that they put in their refrigerators. It seems to maintain the cooling and temperature so appropriately that the food stays good for a long time. So we’re happy with the way it works. Also, their team went efficiently and the installation was adequate. However, we didn’t like the fact that we couldn’t get the refrigerator fully clad in stainless steel. We had to go out and get panels. And since they’ve been installed, those panels vibrate and make noise and we don’t know how to fix that. But we’d still recommend it, theyre above average.

We have a DFBB536L Built in Viking refrigerator in our vacation home and it stopped working. It is about 8 years old. The unit no longer cools in the main compartment or freezer. The man that checked on our house said everything in the unit is spoiled. Not sure who to contact for warranty.

My Viking is about a year old, and within this first year, Ive had to replace an igniter for the griddle on the top and the bulbs for all the lights in the front. Ive found that the preheating cycle on these ovens is extraordinarily long compared to most other ovens. I dont like the feature that while its preheating, you cant put anything in because it will just scald it. There are some ovens that even during the preheating cycle, you can start heating up something or put your food in there. I do all my baking in my $500 gas oven because I just turn it on and I stick my stuff in. But I dont even use the oven of the Viking because it takes about 20 minutes just to preheat. I cant put anything in until the light turns off and its ready.Also, the ceramic paint on the top of my stove has already started to chip off so Ive had to put touch-up paint on it. I had a Dacor stovetop before this and I had it for 15 years, and the ceramic or painted metal part at the top never had any kind of scratching or damages. When I bought this Viking I thought, Wow, Ive got the top-of-the-line. I spent a lot of money. This is gonna be the best. But the burners have been very nice. I enjoy cooking on the gas burners.

Wolf and Viking were our go-to brands and Viking Ranges price point was better than Wolf. The Viking dealer we bought it from was more of a challenge. We had a damaged Viking hood that we had to get replaced and I know the product was non-Viking. We got a fourth trim kit before it was not dented out of the box. If I didnt go in there and follow up all the time, I wouldnt have it. They could have answered emails or returned phone calls. And I was very disappointed that we spent like $38,000 of them. But we eventually got it all resolved four months later.Its the best oven weve ever owned. When you cook meat in it, everything just comes out so much better. Its easier to cook them to temp. We cooked one of those Tomahawk steaks for the first time and it came out just like in a restaurant. It was amazing. My wife likes the gas grills because before weve had all kinds of high-end electric ovens over the years and they were okay but not like this oven.

We love our Viking Refrigerator so far. The size is great because it is a really tall one. And of course, side by side is good. The only thing is that the side door where the butter is held, on occasion, if I put butter in there whatever keeps that door closed isnt strong enough and it pops open and the butter falls out every once in a while. But overall the refrigerator is restaurant quality, and Viking is professional. And when I originally mailed in the warranty and I had to call because I have the wrong address, whoever helped me there was wonderful.

Viking is reasonably priced and is a decent-looking commercial brand. I like my refrigerator. The quality is fantastic. I like the size of it. It’s big and bulky, and probably a waste of time and money but I like it. I also got a stove, a little 30- or 36-inch, the hood, the microwave, the dishwasher and then I have a wine cooler. But I wasn’t that happy with the people. They didnt take me seriously, first of all. I went and spent like $20,000 or so and then I spent more, and they were acting like idiots. They didnt know half of what was going on with what they were selling. They didnt sell anything, actually. If I hadnt known what I was gonna get, I wouldn’t have a clue. But I had done all my investigating ahead of time. I’m a contractor too so I’ve seen stuff. The delivery service was terrible as well. They dropped my fridge when they delivered it and if I hadnt been there that day, it wouldve rolled over. I thought people who would sell this material would be told they better put their heart into it and act like they know what theyre doing. But they didnt actually have that. So Viking is not being represented so well where I bought it from. That was not a Viking dealer that I went through though. It was just a store that sold their products. It wasn’t actually Pacific Sales or Snyder Diamond. The Pacific Sales store over in Burbank is very attentive. I just don’t like going so far but when I do go, theyre all over you.

I like that Viking products are made in the USA, and so I had their products in a previous home too. We also decided to buy an entire Viking kitchen for our guesthouse. That includes a stove, refrigerator, dishwasher, wine cooler, and microwave drawer. However, we had a problem with the dishwasher and Viking took almost nine months on it. They ended up having to replace it because the technician messed the other one up.Our refrigerator has also been leaking at the bottom for the last five months. The thing is its in the guesthouse and it’s hardly used. The parts that have issues are all under warranty of about six to eight years. Ive been dealing with a gentleman from Viking who has been trying to get technicians down here. One tech took off the door as well as the back panels, and now the door wont close and it leaks on both sides instead of one. It’s very frustrating because other than that one tech who came, I’ve still yet to get another one to come and look at the refrigerator and were about ready to throw it out on the street.My liking of Viking has always been the cooktops or ranges. In fact, I just had my 60-inch installed in my kitchen in the main house. I still like the product. Its just very frustrating to deal with customer service. Their service and follow-up is horrendous and I would not recommend it to anybody. Ive been in the restaurant business for 30 years and people respect the opinion. So I cant make a recommendation when something is lopsided.

Our Viking Refrigerator is crap. The drip pan was cracked and the door for top drawer shelf for dairy products keeps falling off. Were supposed to get a new one and thats been a month. Ive had four service calls in trying to figure out what is going on with it. And so far, no ones been able to figure it out. Also, it’s loud and the fans make some noise. Ive called to let Viking know several times but the only authorized repair dealer in our area is the one that broke the previous fridge. Theyre awful as well. Were still working with Viking. I spent 12,500 grand buying a new fridge. Im not gonna throw it away and go find something else until they figure out whats going on with it.

I liked the Viking refrigerator. I heard about it from a friend and the design is nice. But the quality when I first got it was awful. It had a leak in the freezer and they fixed it, but they replaced it and we ended up getting a new one. So far, its been great.

I’ve known about Viking Ranges for a long time and I like the features of the Series 7. I bought my range from Bade Appliances where they had it on display. The quality of the range is very good and the convection bake is my favorite feature. I use it everyday to cook some chicken for my dog, and it’s very fast. The chicken comes out very flavorful and moist too.

The Viking range is a little bit different to cook on than a regular range. Things seem to get hotter faster. It’s not that it’s a bad thing. Its just a little bit of a learning curve. I have a little bit of a concern as to how to clean this oven since it’s not a self-cleaning oven. Also, the fan in this range is extremely loud. After I use the oven, it is on for a good hour after I turn the oven off. I had a guy out here and he told me that thats just the way they are. Still, someone should have mentioned that before I bought that big ticket item. But the quality is fine.

Delivered 12/17/2017. It is now March 7, 2018. The sliding racks (2 of them) one was not sliding out (bent). The repair came and took picture. Said he had to get approval. 2/24/2018 repair came to rip it out and bent the grates on the sides and bent them. And had the wrong rack... he put the rack in bent but was still was able to use it if I jiggled to take it out. It is now March 7, 2018. I do not have any paper with a order # on it. On a better note the stove is great.

We were looking for a counter depth refrigerator, and the Viking refrigerator was one of the few ones that we liked. It works really well and we like its design. It gets the food really cold. I like the lighting there and the construction of it. However, the dealer we bought it from was horrible. I bought from the dealer Viking appliances including a refrigerator, range, dishwasher, and a microwave. When they first brought the refrigerator over, they didn’t have a truck that has a ramp to take it off from the truck. What they ended up doing was they had to open up the fridge in the truck, had to lay it on its side, and slid it on the floor. They had three people struggling, carrying it into the house without its box. I was to the point of just livid. Fortunately, they didn’t scratch anything because I was standing there right next to them making sure nothing happened. I could have picked a better dealer despite them giving me free installation.I have a printout of the fridge so that we know where to put the electrical outlet as well as the water outlet. But in the case of the range, there wasn’t really a cutout. All we knew was that it has a 30-inch width so when it arrived, it couldn’t fit into the wall because the gas outlet in the wall was right in the middle. We remodeled the entire kitchen and nobody explained it to me when I was in the showroom that we could have reconfigured everything to make sure that the appliances actually fit there. Also in the dishwasher, there was a piece at the bottom that keeps falling off. Its kinda weird and I’m not sure what to do with it. However, the appliances were great, overall. I’m very satisfied with the Viking brand. It looks great. I have people come by and everybody’s awed by the overall look of it. It’s just beautiful.

Ive been a cook for many years and I was always fond of the brand. I was torn between Viking and Wolf, and even Monogram. I did a lot of research on all three, and then ended up choosing the Viking. I like the dual oven. That has been convenient to have. The amount of ranges I have on top helps as well, that I can glide the pots across the ranges to move them from one to the other. I also love how fast it heats up. I feel my range took my cooking to another level.

There was a problem when we got the current model and some guy had to come out. It takes an awfully long time to warm up and I’m miffed that because it’s gas, the temperature fluctuates a little bit. Other than that, I love it. It’s really pretty and it makes me happy. I have the split oven and I like that part of it a lot. We have a large family, so it comes in handy.

I bought my first Viking in 2004 with my inheritance from my grandmother. I always dreamed of having a professional kitchen. I purchased all Thermador except for my Fridge. I have a Viking 36inch drawer freezer on bottom. Never ending recalls and issues then I purchased a new one from the company on a recall. The man showed up with the new unit and fixed the recall on the recalled unit. Well, that was in 2011, it is now 2017 and guess what? I am in the same shape as I was before. However, no deal. I have fallen on pretty much deaf ears. You can even YouTube funny skits about it, but the techs will look at you like you are the only person in the world. I have a mental block on that beeping noise when the compressor goes out and I am about to lose all my food. Good news though, I just found out they are indeed suppose to defrost themselves. So, if you are a gambler, like taking chances... maybe just maybe you will be lucky enough not to deal with what I have. Cheers!Updated on [05/06/2018]: I wanted to follow up with all the promises that were made to me. Well, that just did not work out so now I have a trusty 159.00 freezer from Sams Wholesale Club and my ice cream is now frozen. I found out that well they had also replaced the parts they replaced while I was ill for a pretty penny and they are still claiming no fault. However, my Thermador products are working like a charm and I will be investing in their products. Please learn from my experience... when you buy expensive products make sure the quality and customer support is behind you. I have no problem paying... but don’t give me Magic Chief with a Viking name on it. Not to mention treat me like a human being. I work hard for my money. I’m sure even Viking would not tolerate what they do to their clients.

My brother has a Viking range in his house that he built 10 years ago, and they loved it. I was doing a kitchen remodel and looked at a few different options, and I liked the reputation of Viking and the look of their range compared to some of the competitors. Furthermore, their warranty was better than some of the competitors. Once I figured out that one of the burners on the top was meant for boiling water because it puts out a bigger flame, I have loved that feature.

My Viking refrigerator meets expectations. Ive had a Sub-Zero before and it seems to be in line with my experience with Sub-Zero. I really like the pizza box feature. You could fit a whole pizza box on the shelf, which is pretty cool. I have one of those refrigerators on top and freezer on the bottom but it was fairly wide. Theres also some sort of ion sculpture. Im happy with my refrigerator. I also have the microwave, the hood, the range, and two ovens, and a dishwasher all from Viking. Ive been very happy with them. Its a well-made quality manufacturer of appliances and I would recommend Viking.

Viking’s dealer was very helpful when I called them. All warranty work was approved and I was supposed to have them repaired through Viking. But, I am still waiting for the repair people to call me back and schedule my next set of repairs for the gasket of my fridge. Also, I am waiting on Bob’s Repair who was supposed to contact me to repair the stovetop that needs to be regulated. I called at the end of September and I have been waiting for about three weeks. That aside, I like my fridge although the stainless was a little heavier. I am happy with my Viking appliances and I would recommend them.

I never used the oven and the first time I used it blow. I call the service center in Mexico and they send a supposed technician to fix it. He charges me 2000 USD. The next thing is that he leave the oven working with no interior light and the door with a lot of scratches. Then the oven worked for 20 min and it blows again and in the blow it make a short circuit in the microwave oven so now I have a completely destroyed oven and no microwave. I call the service and they say that they dont know me and the technician is dead. Honestly I will never buy a Viking in my whole life - is a cheap product.

Our Viking range is an older one and has got black porcelain. I dont like that and I rather it be all stainless. Weve gotten some things replaced on it such as the black cover on the range top. Right now, the door springs are broken and the techs are coming tomorrow to fix them. It took way too long to order the parts. I called in June and I still dont have an oven. I have the professional series and I thought it would have been bigger. But I got just a regular sized cookie sheet and it almost scraped the walls of the oven because of the way they have the handles on the edges. I have to get rid of that now and get smaller ones.

Our Viking Refrigerator was already in the house that we purchased. It is somewhat inferior. Viking has been a continued problem for us, doesnt seem to be of the same quality as the range as well as the sub-zero refrigerator. If I were to replace that tomorrow, I would replace it with something else. The people Ive talked to, both the corporate and local locations, have been extremely helpful. But before that, the person I interacted with at the Mesa, Arizona location was not good at all. Im very dissatisfied and it was an inferior experience with them.

When our builder gave us two options, whether the lower grade or the higher grade, I went with the higher grade which was Viking. I have already known that Viking Refrigerators were better and I like them. I like how easily I can move the shelf and I like the partial shelf a lot which drops under so I can put more tall things on the inside shelf.But one thing I don’t like about the Viking Refrigerator is the icemaker. The refrigerator is a three-door and I love the way the bottom freezer opens but every time I do the ice, it knocks an ice cube underneath. It’s crazy and I can’t get it to stop doing that. I’ve called it in but they told me that it is a standard problem. If I would have known that problem, I wouldn’t have bought it because it’s aggravating for me to chase around ice cubes under the refrigerator. They shouldn’t be there but it spits them out to the floor in front but if I pull the door out, they drop down behind the door. Also, the freezer part needs development because the top tray sticks and it’s hard to remove sometimes, and it’s brand new. I’ve seen the double drawer and I don’t know if I can have that in the freezer part at the bottom where the one big solid door with two racks inside is. They have a slim drawer on the outside and it’s the rest of the door, and even that would be a better model. Then, the first time I got my refrigeration filters, it took three months to get the filters replaced. It was some back order and I never knew the status of it. It was really aggravating and absolutely crazy how long it took to get the filter cartridge because it’s brand new. I really wanted them replaced for a while and it took at least two months come through. I didn’t even know that the order was still placed because I never got any feedback. So, there was really poor communication. I called Viking customer service and it was crazy. When I called the warranty department, the phone went automatically to their “We’re out for lunch.” I ended up calling a different department and said, “I’ve left messages on the line. I’m in the east coast. You can’t be out for lunch at 1 because it’s 8 AM.” They called me back and Desiree was lovely and was wondering why I was getting that message so I told her to try the number I called. There was another person who helped me, because the house was in North Carolina, and we’ve had an easy 10 hours in trying to contact Viking, which is beyond reasonable. I’m surprised they haven’t called to follow up on the status yet. Viking sent three different people to see if they would fix the machine. The first two wouldn’t even come for service because they don’t service Viking. Now, I fully expect the service for any repairs to be that awful. I should have shopped for a different model or looked for different ones because they’re a pain in the butt.

We moved into our brand new home in July of 2015, and we purchased all Viking. Stove panel went out twice in first month, refrigerator and now microwave panel. Very dissatisfied with length of time we waited for the parts over a month and we are in warranty default.

We had an oven fire over Christmas, and so we bought a new one from Viking. The oven fit and I had a hood already that was Viking, so it was just as simple as replacing what was there. I needed an oven fast, so I went online and found whoever was closest to me, who could bring it in and who had a good deal going on. I got it through Appliance Connection. I spoke to somebody about which one to get and they sorted it out. It was okay. But the installers were a little half-assed. Even so, the quality of the oven is good and solid. There was nothing wrong with it except one of the igniters wasnt working, but I fixed that myself. And there were a few loose parts on it when it came that needed to be sorted out. But Ive had one in the past, and its fine. Its better than most.

We bought this range 10 years ago, brand new for $6000. We have had it repaired by Viking authorized dealers 4 times over the years for $500 each time. All problems were electric failures. I wrote to Viking the first time it broke, (on Thanksgiving no less), after owning it for 18 months, and they never responded. They have poor customer service and do not stand behind what they sell. Our range has broken again and were done with it. Well be selling it on offer up. I would advise never buying a Viking product.

We had Viking Ranges in our previous home that we sold and my wife wanted another one so we bought one for this new home. We had phoned what we wanted to the Viking dealer we worked with. There are a little bit different ones he wanted us to buy but we told him we wanted what we saw online that they have for $4,999. Once we told him that he looked it up and that was what we got. Its quality is excellent and we really like it. They changed the top where the burners are so they’re a little bit easier to clean. We like the way the stove cooks and its oven. We are happy with it.

We were home builders and we were at Pacific Sales looking at different ranges, and because of the design and quality, we went with Viking. We bought a double oven set for us. They are side by side and one is smaller and one is larger. However, the large oven did not work. I spoke to Viking, and it took five visits before they replaced it. They replaced it a month ago after I threatened to sue them.

We learned about Viking from a friend and she told us that there was this Viking refrigerator on sale, so we went and purchased it. We were in the middle of building a house and decided to go with the range and the dishwasher after that. We had to get a contractor to put in the dishwasher and after he put it in, the seal that sealed the door of the dishwasher when you run it had been flipped over or creased, but he was able to unfold it and he tried to work it back. Then, the icemaker on the refrigerator never worked, and we’ve got water lines coming to it. The guy seemed to think the whole icemaker was bad or there’s a solenoid or a switch that could be out.We also have two eyes on the range that havent worked. One wouldn’t ignite at all, while the other ignited 20% of the time. When the appliance people came out to look at them, they had to order the parts and I needed to call Viking in order to see if I can get that under warranty. It was brand new when we got it. At that price range and for the quality, we were expecting a bit more attention to detail and less issues, especially not have something wrong with all three of them. Still, we like them. They work well, and theyre nice. My wife’s also enjoying the range well and I like how quick it heats up. It’s good. I would recommend it.

I purchased a Viking range for my home. I was reading the reviews and I just went for a try. The Viking dealer was very helpful, and everything went well on the installation. The quality of the range is very good. I’m happy with it and I like everything about it.

We went to a dealer called Builders Supply that sells high-end appliances since the contractor sent us out there to go look at ranges. We looked at Viking, Wolf, KitchenAid, and GE. But my wife picked the Viking 48-inch range with two ovens because they had an extremely good reputation and my wife liked its appearance and the way it operated. It was delivered in October, but I found out that an installer had to set it up so we paid some people to do that. Then it turned out that the hinges on the larger oven were bent or broken and had been that way when it was shipped to us. We were told over and over that they were moving their parts supply deal from Mississippi to Atlanta. That was what was holding it up and it was just a matter of a few days before it would be done then we would get the hinges. But it took forever to get them to the point where the people at Mr. Appliance, their warranty contractor here, called me repeatedly to apologize. So it took a little over four months to get the hinges. Consequently, the stove is right now a little over a year old and for the first four months, we didn’t use one side of the stove. But because this is a $13,000 stove, we thought it would have been a better deal than that. But when we finally got the hinges, everything seemed to be fine. We only had a problem with leveling it, but when we had some people come out to level it, it worked fine for a while.Another problem was the indicator lights didn’t come on anymore. We also noticed that things were cooking too fast so I bought a thermometer and put it in the oven. But when I set the oven on 350, it came up at about 425. It clearly needed to be redone from the standpoint of recalibration. This has now been the week before Christmas. Mr. Appliance sent a man out and he looked at it. He was really good and knew what he’s doing. He figured out that a part has gone bad and its not doing what it’s supposed to do to regulate the temperature in the oven. Also, there were fans in the back that didnt work anymore. So if it’s supposed to cook at 350, we set it on about 250-275 and regulate to see if we can get it there using the thermometer that I put in. The technician came out the week before Christmas and I was told that it was no big deal. We just order the part and have it in. Since its been 2 weeks, I called Mr. Appliance. Their rep said that they might have a delivery on Thursday or Monday of next week and she would call me if my part was in that order. I now have a $13,000 doorstop, sitting in there, not able to cook in the major oven anymore. So were disappointed at the quality of our purchase. And when I call, I don’t seem to be able to get anybody on the phone over there. I hated the dealer too. They sold me some parts for the range, one of them being a $250 skirt that goes across the front, which hides the legs. It turned out that when we got it in the house, it wouldn’t fit. Somebody had taken it out of the box and the box was thrown away. When I attempted to return it because I couldn’t use it, they told me they don’t take anything back if it’s not in the box. This is despite having just bought close to $40,000 worth of appliances from them. This is the worst experience I’ve had so I would never go in there again. This stove has been a freaking nightmare and this experience stinks! Viking doesnt do what they say they’re going to do. I’ve spent nearly 50 years in business and customer service is the most important thing you can do. But you get nothing from Viking. If somebody asks me about buying a stove from them, I’m going to tell them to not walk but run in the other direction. If it doesn’t get better quickly, I’m going to have my attorney sue Viking for deceptive trade practices under Texas DTPA, which gets you triple damages. I’m going to take the $39,000, buy a Wolf stove and use the rest of it to take ads in the paper stating not to buy a Viking.

I bought my Viking microwave (which is really made by Sharp) in August of 2013 and have already had to have the door switch replaced 3 times. It is only Nov. 4th, 2013! Guess what, today the microwave quit working for the 4th time. The same thing happens as the last 3 times. I can reset the breaker and as soon as I open the microwave door, the breaker trips again. So, I have learned to put the food in the microwave, flip the breaker and heat my food. As soon as I open the door to take out my food the breaker trips again.This has to be some kind of joke. I paid a hefty price tag for my Viking appliances and have only had a working microwave for just over half of the time Ive owned it. It always takes at least 10 days for parts to come and then 2 days to schedule a repair man. So, for a total of 35 days or so since mid-August until now, I havent had a working microwave. Now my Viking stove has an issue after just a few months. The center burner constantly tries to light. The burner is on with a flame, but the ignitor is constantly clicking and sparking, but thats another review.

The Dishwasher door broke within 5 month. The dishwasher does not clean well and has a musty smell. Stove grate is chipped and rusting within 5 months. I am not happy. With the quality of your product for the price I paid I thought it would be better.

When we did a complete remodel of our kitchen in 2018 we purchased Viking range top, downdraft vent & dual wall ovens. Viking had a promotion going where they threw in the dishwasher. The dishwasher stopped working in late January 2019, about 8 months after installation. We called the Viking authorized appliance repair company. They sent a service tech out 8 days later. He informed us the dishwasher had a bad water pump and circuit board. Told us it would take a week or two to get replacement parts. Never heard back so after two weeks I called the service center and was informed the parts would be in late March which means were out of a dishwasher for over 2 months.I am a general contractor with over 40 years in the business and have never experienced a dishwasher failure. I guess that is why Viking is giving them away! I may go ahead and purchase a Miele and throw this Viking unit out. I dont know how Viking can justify two month wait times for parts. Im really happy that it wasnt the cooktop or oven with a problem but now wondering if we do have an issue with either of those how long will it take to get parts.

When we decided to purchase a new fridge, there were only a couple of choices - GE, Sub-zero and Viking, so I went with the better choice. We also got a Viking dishwasher, stove and hood, and so far, they have been okay. But we had a problem with the freezer down below. Someone came and fixed it, but it took a long time. Other than that, its still in good shape and its doors are nice. Ive had other brands and the Vikings quality seems okay. I wouldve preferred to have a mostly full refrigerator and a small freezer, and didnt wanna have one with a freezer below because the ice maker was also below, and I dont freeze a lot of stuff. But this particular Viking fridge came like that.

I’ve known about Viking Ranges for a long time and our architect wanted us to buy a Viking Range so we went with them. The quality of our Viking range is good and I like that it’s easy to clean. I’m not crazy about it due to the fact that all the burners are the same and they get the same amount of gas. There are other stoves out there wherein the different burners have the different BTUs. That would have been better if I’ve been given a choice.

The unit I purchased had a dent in the front door and I got it for a discount at Lowes. It was a really good price. A year later, it has stopped cooling. Lowes told me when I bought it that even though it was cosmetically damaged, itd be under factory warranty. Viking sent a repairman out because they acknowledged the warranty. When they were at my house, they said, It was damaged in shipping and you have to call Lowes.” So I called the warranty company and they said “You bought it on sale from Lowes. Therefore, it’s as is.” Then I said, “I wouldnt have bought the refrigerator for $6,000 if I thought it was not under warranty.” So they said, “You’re beat.” And Lowe’s said, “You’re beat ‘cause you bought it at a discount.” So I had to buy a Sub-Zero. Neither company helped me. Needless to say, I don’t have confidence in either Lowes or Viking. I wasted $6,000 in one year. I lost the $6,000 and then I paid $12,000 for the Sub-Zero. So, I paid $18,000 really for the fridge. I tried to fight it, and I tried to argue with them, and tried to ask everybody that I could for help. Viking doesnt stand behind their product and they wont help you through a crisis.

I like my new refrigerator and the way it keeps everything cold in each area. There are no warm spots and it fits the space that we have perfectly. I wasnt gonna get a refrigerator with a rollout drawer on the bottom but it seemed to be made well so I opted to go with that instead of the side-by-side. People should do some research into what features each one has and then pick the one that fits overall what their needs are because one of the other reasons we didnt go with the side-by-side is because Viking makes them too tall. We couldnt have something that tall in our space. We only have 70 inches and a lot of those side-by-sides are 72-plus, and thats not gonna fit in the space. Wed have to take the cabinets out at the top and I dont wanna do that because I use those cabinets. So, it would be nice if Viking would make them a little smaller in a side-by-side too. I know two other people who are struggling with the same thing. They have this standard spot that contractors made in their house for the refrigerator, and theyre only about 70 inches tall. When you read the specs, a lot of those refrigerators want you to give them a 2-inch clearance at the top for air and we dont have that. Ours is smack way up to the top but we have air on each side. We havent had the refrigerator that long but Im anticipating that its gonna be a real worker.

The oven will intermittently not cycle and reignite to maintain temperature. The range is now nearly the end of the warranty and replacement parts, motherboard, and gas valve have been on backorder for months. After numerous calls to the authorized service center over the past two and a half years, the problem is getting worse. Just last Saturday, a family dinner was ruined because the range shut off and refused to reignite. The next day, no problem, the oven fired right up. Overall we are very disappointed in the lack of quality, value, reliability, and factory support. We would not recommend purchasing Viking products, and will not in the future.

My wife fell in love with the Viking oven and she wanted the other stuff to match, and thats how we went down the refrigeration path. The people at sales did a great job selling the refrigerator and going through the function and features. So far I like the lighting and the storage compartments.

Had Viking stove top for 3 years without any problems. One day spilled about 3 tablespoons of water over a flame adjuster knob which somehow shorted the wiring inside!!! Then it seems in the entire Northwest suburbs of Chicago, there is only ONE Viking authorized repair service. So you guessed it... they charge astronomical prices. Went to a highly peer-rated appliance repair service that was a lot less costly. They stated Viking is slow as snails in giving up replacement parts unless you work through their authorized repair shops. Sure enough, its been almost 2 months without parts shipped. Dont buy Viking if living near Chicago.

When I renovated my kitchen in 2007, I purchased the Viking Professional Series dishwasher, fridge and gas top stove. IVE HAD NOTHING BUT PROBLEMS WITH ALL OF THEM. After spending $11,000.00+ for these three appliances (that came highly recommended by the salesperson at a large, high end appliance store), I expected a good quality product to don my newly renovated dream kitchen... WHAT A HUGE DISAPPOINTMENT!!!Initially, the appliances all Sat in their boxes until my kitchen renovation was completed about 6 months after my purchases. Several months after installing the appliances, the DISHWASHER broke... the water would not drain properly. Viking repair man fixed, then happened again about a year later. I asked Viking rep to replace product since same issue was re-occurring and appeared to be a pre-existing problem. I was told no; that since the dishwasher was still under warranty they would send another repair man. Fixed again... then same thing happened again within a year... except now (even though they Sat unopened in boxes first the 6 months) the warranty was over.I was told the diverter valve needed replaced, and it would cost over $600.00 to repair!!! I was beside myself, I called Viking and said this was ridiculous since this was a pre-existing problem and I should not have to pay for repair. Well we all know their response... Cant help as no longer under warranty. A frightening and dangerous feature of the GAS STOVE TOP is the design of the on/off knobs. I am all of 110 lbs, and sometimes when I lean forward to stir a pot on a back burner, the pressure from my body will actually turn the flame from the front burner on!!! Also, periodically when I turn one burner on, one of the burners that is off will make a clicking noise.The REFRIGERATOR water dispenser broke after the first year. Later had troubles with the ice maker bar getting stuck in the on position, and more recently the clear plastic on the large pull out drawer cracked. Finally, the other day the refrigerator just stopped working - like it went into a defrost mode - ruined all frozen foods, and most of the refrigerated items. I called the store where I purchased the Vikings to see if maybe the refrigerator was still under warranty - they said no. I mentioned all the troubles I have had with these products, and the sales representative said they stopped carrying Viking products. I think that says it all!!!The repairman came, said it was the poorly designed freon line which was directed into a drip pan (for cooling purposes) causing the line to rust/corrode, and consequently leak the freon. He was surprised to see this since he said, running the line in this manner was stopped years ago. The repair was estimated at $600.00 to replace the line, but possibly $1000.00+ if other related problems were found. The repair man said probably better to cut my losses and go with a more reliable refrigerator like GE, Kenmore or Whirlpool - rather than throwing good money after bad. Like many I want to repair since cheaper than buying new... but based on reading these postings, and past repair experiences... Im afraid of getting burned once again. Being stuck between a rock and a hard place. :(I would NEVER, ever recommend buying these overly expensive appliances built with their cheap parts, and poor design features. I feel like I spent a lot of money and never received a good return on my hard earned dollars. Should be illegal. Guy who mentioned a class action suit may be on to something.

Refrigerator Model VCFF136DSS2. Almost four years old and of course the warranty runs out 6 months ago. Started two years ago with the water filter holder. The cover for the filter has a clip that breaks easily. Viking store sold me a replacement and it broke within six months. I drilled a hole in the front and put a screw into the frame and it works great. Our biggest problem now is the fridge quit working. Only the lights work. Viking said to replace the front computer board. $922 and two weeks later that did not work. Now Viking does not know how to fix it? Local repairman asked me to call Customer Relations. They said a report had to come from repair man to the Regional Service Manager. Going on third week with no fridge. Family is not happy. Viking said they will call me once they decide what to do. Parts are Whirlpool.

We absolutely love Viking Ranges. My dad had a Viking range and hood for about 15 years and he loved it. He’s an avid cooker and that’s what sold us on Viking. And we’ve not been disappointed. They’re wonderful and fabulous. We went through Best Buy in Fort Lauderdale and they ordered everything for us. We’ve got the range that’s gas, which we were thrilled to get here in Florida since there is no natural gas. We had to put in propane to get that. We’ve also got the hood and the Viking microwave. We didn’t have the microwave for a period because of a problem with the display, but it works fine now. Other than that, it’s great.I also love that the stove top is incredibly easy to clean up. I just have to take the grates right off. We had a décor stove top in our previous house in New Mexico and that one was awful to clean. I like that the gas stove, as well as the oven, seems to cook evenly too. We’re always showing off our Viking appliances. We have pictures of them which we show to people.

My daughter-in-law has a Viking Range and I know that it performs well compared to other company. I love its very accurate cooking, the jets are very powerful and water boils quite quickly. Im just happy with the overall performance. Plus the Viking dealer was very thorough. Theyre just very straightforward and honest about things. They showed a lot of attention when I was there shopping and trying to find that information. Delivery was on time, everything was installed properly and the range itself performed very well.

Ice maker has failed on 36 french-door bottom-freezer refrigerator, which is insane as the fridge is less than 4 years old. This is the second time we have had issues with the ice maker; the first time was a blocked water line that cost us hundreds to have a tech fix. Had a technician come in and look at it today (05/24/17), and he estimated $850 to replace failed ice maker unit ($240 labor, $555 materials). More than frustrated. Emailed Viking customer service via their website. Hope I get a timely response...

We at Hickam Communities is a military housing community. When I talked to the residents on Friday afternoon, the Viking refrigerator was installed Thursday. They are very happy that it worked and everything is working properly. I talked to Kevin, the director of the installation, and we love working with him and his team. He’s very punctual, he understands the needs that we have being a military community. Its amazing. I was also gonna follow up with him and let him know that we didn’t have any issues this weekend with the refrigerator and that everything’s been good. Having the Viking team and Ferguson for the installation has been incredible. We’ve changed the time on the last minute and everybody has been super accommodating. We couldn’t have picked a better installation team and company to get the refrigerator from.

I am dissatisfied with my Viking Refrigerator. I like its size but its quality is just average. It looks good but its not durable. Ive already had to replace the ice maker after three years. The finish isnt finger proof so I had to clean it nonstop. I have other appliances from them too, like their whole cooking range, two ovens and a dishwasher, and I also got issues with those.

We bought a $9,000 refrigerator from Viking two years ago and we experienced some problems with it during Labor Day weekend. The freezer would work but the refrigerator part wouldn’t get cold. It was frustrating because we called the repair service but they didn’t have any record of us. So, we had to fax them the bill of sale and they said it would take three or four days for us to get into their system which was unacceptable because we had no refrigerator.I called them on a Wednesday and they arranged for someone to come out. But they were tied up Thursday, Friday and the holiday, plus they didn’t work Saturday or Monday, so it was Tuesday when they came out. They looked around and found that there was a part that was supposed to be attached to a cooling conduit and it wasn’t. Apparently, they didn’t do it in the factory. So, their reps put a new part and left. Two days later, the refrigerator still wouldn’t get cold. I called the guy again and he came out a day later and found out that the fan in the refrigerator part wasn’t working. He replaced the fan but the refrigerator part still did not get cold. So, we had to call him the third time. This time, he discovered that the conduit in the freezer was freezing up. They ordered the parts and it was going to be four days more before it came in. We were out of a refrigerator for a month and it was inconvenient. Finally, he put heaters in the conduit which they probably should have done in the factory when they made the refrigerator. It’s working fine now but I’m a little concerned now to be having all these problems. Fortunately, it was under warranty. But if something happens in another year when the refrigerators out of warranty, its on me. Those parts that they were putting in were quite expensive. Viking should’ve anticipated some of these problems. When you manufacture a refrigerator that costs that much money, you expect it to be working fine. I have an old refrigerator in my pool house that’s 30 years but still working perfectly and I paid $150 for it several years ago.

Viking oven would probably be great if I could read the temperature or oven settings, but they wiped off years ago. After only two years, the black printed numbers and letters for the control setting wiped off. Never used any harsh chemicals. We only used window cleaner to clean it. No we have a very expensive oven that really cant be used because you dont know the temperature it is set on. I called Viking and they would only sell me another panel that would do the same thing. IMO this is not something that should happen within the lifetime of the unit!! If I were the manufacturer of a high end product like this, and this happen I would offer to make it right!! This could be a simple and inexpensive fix, but the refuse. I would rather have a oven from a old mobile home than this!! I dont even think Viking will even contact me about this to make it right. Save your money and go to a yard sale and get a G/E instead of Viking.

I liked the styling of the refrigerator. I bought it from a retailer. It just took a long time. But the quality is good.

I love the quality of our Viking range. I like how adjustable the burners are, while my wife likes the oven. She does a lot of baking. She also likes the way the range looks, and thinks Viking ranges are of higher quality than others. Our experience has been good so far. So, I would recommend them.

Our new Viking Fridge is awesome! We love the bottom freezer option and extra shelves the new model has that our older model did not have. Our little boys are now able to access yogurt and drinks independently and that is a huge bonus for mom!

I owned a Viking Range in a prior home for about 10 years. I love the range! The quality of range is good. The team at the Viking dealer has also been really good.

I love the Viking range. I was looking for a larger range, and I liked the fact that it has two ovens- the regular oven and another one. The griddle is awesome and my husband loves all of the burners. It’s also pretty to look at. I ordered it through a catalog and when it was delivered, the delivery people left it outside of my house. They said they would come back to bring it in the house. Then they said it was damaged. I tried to have it picked up by them, but they wouldn’t do it. They said my husband signed that it was okay. My sons had to bring it into the house and when they brought it in, they broke one of the knobs off. But otherwise, the stove was not damaged. I had to call Viking to get a new part and they did a fantastic job. I would highly recommend Viking.

My Viking Range was in the home when I bought it. The stove is fantastic except when you need something repaired, it takes them forever. The handle fell off so the whole door had to be replaced. The stove was under warranty and Viking responded quickly but it was hard to get the repairs done. My electric door is on backorder and when I asked them about how long the backorder was gonna be, no one could tell me anything. It was a breakdown in communication and they won’t give me the actual number of the Viking warehouse. I can call Viking customer service but I cannot get Viking warehouse to find out where they were gonna ship or when I could expect to get it. That has been going on for three to four weeks and it’s way too long for the price that I pay for. I cook every day and I love the way the range cooks but it’s all a racket because the stuff should not even be falling apart like this. I couldn’t even use my oven. I can use the stove but I can’t risk making the door work because the glass may actually fall. I knew about Viking before I moved into my home. It is a good brand but it’s way too expensive what I happen to go through for repairs. I also have a Viking refrigerator and the handle came off. They said they would have to replace the whole door for $500 and that part was no longer under warranty. So we Gorilla glued the handle back on and it was pretty good. Viking does what they’re supposed to do but when I need a repair, it’s awful.

Our Viking Range is beautiful and it cooks very well. It actually cooks quicker than my former range. It looks very nice to the eye and thats really why we chose our specific model. However, our door isnt level. The right side of the door sticks out further than the left side. So, the light is often on.

The range is amazing. It has the highest quality out there. I like the the overall durability and the ability to have dual-fuel as well. I also like the multiple oven with eight burners. When we bought the range, the dealer was very knowledgeable, informative, and got us what we needed.

If my Viking professional gas range were a car the lemon designation would apply. My dealer stopped handling Viking because of repair needs records. Mine has had three new oven elements, four new switches. Mine has 6 top burners and a griddle. Dont ever buy a griddle. Impossible to keep clean when used. It rusts!!! This oven is a lemon first class.

The builder put a brand-new Viking refrigerator in the house that I bought. I like its bottom freezer. Also, when we were having a problem with our ice cubes, the team at the Viking dealer was able to talk us through it and help us. They were great.

We know and we like Viking so we go Viking all the way. We have two stoves, one gas, one electric, a microwave, and a dishwasher. Theyre easy to use and everythings upfront. Everything else we buy these days, including a car, comes with a tutorial on DVDs and 48-page pamphlets just to introduce the other pamphlets. But Viking we just look at it and there it is. Our Viking refrigerator is only a few days old and so far its been fine compared to the other one, which was a disaster. Its very steady and has a door alarm. In case I get caught in a fugue like state I can always be reminded by the alarm. And everythings uniform in terms of refrigeration throughout the compartment, which we like. I also like that it has a barrier bar between in the back of the right hand door so when we’re closing it it really seals. The ice maker is good. We can turn it off if we dont want it and there are no issues about leaks and going into trays. It is very self-contained and efficient.The Viking dealer have very friendly folks. They told us about others brands, more for contrast. They didn’t try to sell us anything else. Once they saw we were going Viking they reinforced things and they were very efficient. There was a lot of communication. They called us back and forth. The driver with the appliance had called us three times telling about his route. They did exactly what they said they were going to do, price wise and in terms of the delivery date and the people who brought it in. The delivery folks were great. They spent over an hour leveling things and they did a great job. They were very careful and neat and one of the best deliveries weve had since we were here.The only thing that Id have to get used to is the bottom drawer which is a long drawer and gives good storage for the cold zone but theres nothing about that that we use right now. Although I could see for the future we might be loading different sorts of perishables in there. We have to open both doors to get that lower drawer open. Its not a problem it just culturally I hadnt been doing that. And should a friend ask me about Viking refrigeration I’d say, “If youre rich, get it.”

Viking 5 Burner Range- DOA. Delivered Good Friday and attempted to do the burn in Saturday evening. After many attempts to get the over to heat, we had to give up and use our toaster oven for Easter dinner. Viking has NO weekend support. On Monday I called and they determined it was DOA. We also had a new Sub Zero installed that same Friday. I decided to call them to see if they had support. They did. We returned the Viking and purchased a much nicer and substantially more expensive Wolf. I will never consider Viking.

We have the built-in side by side Viking Refrigerator since we purchased our home new in 2007. The water dispenser never shuts off and anything on the top left shelf of the refrigerator freezes. The ice maker has no stopping point and fills the drawer until you cant remove it. The water dispenser stopped working a week ago and now doesnt make ice at all. Absolutely the worst refrigerator we have ever owned.

My range is perfect. There are no scratches or dings when it was delivered. The fridge arrived and was completely beautiful on the exterior, but on the interior, all the shelves were smashed and ripped out so I had it replaced. Now, Im waiting a door on the new one and a door for the dishwasher because they were both damaged in transit. Its unfortunate. But as far as how they worked, theyre wonderful.

Brought a viking range 3 years ago. Has not work since I brought this range had numerous service calls .They told me my electric was a problem, had an electrical power ok then told me my gas was too low, had the gas company it was ok. Had so many service calls. The electric ignition is faulty and that no this never get a call back from main office. Service is not good and I am not the only one with this problem.

We were limited with space and size and since Vikings one of the ones that fit in it, we decided to choose this brand. We know that its so good. In fact, weve had Viking in other houses and my mother-in-law also has it in their house in Montana. The quality has been excellent. However, were having some problems with the ice maker either because of the way it was hooked up or were not used to it. Also, I like the look of it. So even though we had to go with one of the smaller ones, its a gorgeous refrigerator and its doing its job.

When I went into the store of the multi-product and multi-brand dealer, I had a shortlist of what would fit in my house, and the Viking refrigerator was one of them. Its well-rated. I looked online for reviews and did more of my research outside of the dealer store. The refrigerator that I got from Viking is good. I like it a lot, especially the lighting. However, there are two things that I dont like about it. One is that I wish I had filtered water. The second one is that when you use the ice tray in the automatic ice feature, the little bars that measure whether its full or not usually catch the ice, and then the ice falls back into the freezer and you cant shut the freezer. So then you have to fish up some of the ice. But its hard to get back there because you have to get down on your hands and knees and slide the big tray out. Otherwise, the ref is working well.

Very pleased with the quality as well as the aesthetic of the 2 products I purchased (30 range and 30 hood). The performance of my gas range is superb and cooking temperatures are achieved quickly. Cleaning and maintaining the range looking like-new is also easy.

I am very disappointed with my Viking gas range (2 years old). Although it is quite beautiful, it does not function well. It smells of gas anytime the oven is on at 350 degrees or less. No one will repair it. I have had the gas company out to check on it. They said that the odor is very unfortunate, but it is not leaking enough to be unsafe. I used to enjoy the aroma of bread baking. I hate my beautiful, expensive range. I do not recommend purchasing a Viking product.

I owned a 48-inch Thermador that we bought 20 years ago. Some of the burners were going out, and so we started researching for a new one. I bought my Viking range on the 27th of July. When I got my range, I never got a manual. I called and spoke with a gal. She told me I could download it. Its like 30 something pages. I paid $12,000 for a range and theyre telling me I need to download 30 something pages for me to have a manual? After fighting with me, she said she would have someone send me a manual. But Ive never received a manual. I like my range though and I definitely like it better than my Thermador. Its easier to clean too.

We bought a newly constructed house and Viking Ranges were already in the house. Weve been using it since the beginning of March and had some issues with it but overall, the quality has been good. One of the eyes on the burner has a hard time catching. I would try to get it to light and it would click but it won’t light. We’ll have to do that a bunch of times and if it doesn’t work sometimes, we’ll have to use one of the other eyes. Other than that, we like the design, the aesthetics and the feel of the range. Its clean and everything has been good with it.