I bought a GE stainless steel over the range microwave vented oven in may of 2012. At 24 months, it caught on fire while cooking a bag of popcorn. Fire shot out of the side of the microwave. I shut it off but it still shoots fire out if you try to use. The warranty on this unit is one year. It is unrepairable.

My old (Panasonic) microwave lasted over 15 years. This brand is really poor quality and they dont stand behind it. Electrical burning smell. Less than 9 months old. Called customer service, they refused to repair and will send a goodwill rebate cert saying I can buy a new one (any model) and I will be refunded. I ended up paying $100 more because all local stores did not have anything close to my model. They will not cover shipping, tax or any of the extra cost of the new microwave. Stay away from all GE products.

Had microwave since I moved in in 2007 and it has been great. Looks just like new and works the same. A very great product that Id buy again. Has enough features and options for most people. Includes beverage, coffee and other buttons.

First of all we loved our GE microwave / convection oven for several years. We used both cooking methods with much satisfaction. Two months ago, the microwave started turning ON when we opened the door of the unit. I know this much be dangerous? Also, when using the convection oven, the microwave also operates, and ruins whatever I am baking. HELP!

This is what transpired on the with GE: I called GE Service because the Magnetron is defective. I had trouble talking to anyone because the Serial Number label on the unit is BLANK. Also, the unit is 9 years old. However, my owners manual reads additional nine-year limited warranty. The customer service rep said the additional warranty is 5 years and GE WILL NOT honor the GE printed manual I have. I was escalated to a supervisor and the first thing she asked for a Serial Number to schedule a service call. I said no, all I want is a new part and she responded cant do that and I cannot schedule a call without a serial number. Hello, the label is BLANK. We went back and forth, getting nowhere and I got angry (I hope can recover the call), she is an IDIOT!Well, opened up the unit and lo and behold it isnt a GE part. I got on eBay and purchased the DAEWOO part (the magnetron the microwave was built with) a lot cheaper and repaired the unit myself. Oh, she said you cant do that. Sounds like Big Brother is alive and well at GE. I dont expect a response since I have been dealt with by the most inhuman people at GE!

Ordered a repair part for my GE Cafe series microwave because the touchpad failed. The person who took the order told me they had a No Hassle return policy. They shipped the part right away but I decided to replace the microwave instead. I am still waiting 3 weeks later for them to pick up the item via Fed Ex and credit my account. They told me I cannot drop it off at a Fed Ex office. This is ridiculous!

Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago when I built my home. I live by myself and the microwave has only been used by me. I loved this microwave until suddenly it began to turn on by itself and I would often hear popping noises. I looked up reviews of this GE microwave and found that this is a frequent problem with GE microwaves. Fires were reported in a couple of reviews so I immediately unplugged mine, as a safety precaution. If this happens frequently with these microwaves, why isnt GE replacing the parts for the defective machines since they can be fire hazards?

Today my GE black microwave with rack mounted above the stove, caught on fire by itself. My husband and I smelled a chemical like smoke. We went in the kitchen and we saw fire in the microwave. We put out the fire and was thankful that we were home. If we were not home our house would have burned to the ground. The microwave was not in use at the time of the fire. I plan to contact GE about this dangerous event. My asthma has gone crazy since this horrible situation happened. I just want to let people know that GE microwave will catch on fire without being in use.

I have purchased a GE microwave/convection oven 7 months ago. A month ago, the control panel broke down and it would not turn on. I called up customer service and a technician was sent after a week. They have diagnosed it and the motherboard needed to be replaced. The said part was ordered and I was told it would be delivered in 2-3 days and a service will be scheduled in a week. A week came and no parts showed up. I have called up customer advocate and they assured me the said part will be delivered in time for the service appointment.Unfortunately, when they came, the said parts have not been delivered and I was given the lame excuse of systems failure; the request has not gone through their system. So the technician assured me that he will put in an overnight request for the said parts and the oven could be fixed within the week. He even gave me his work and cell number for me to call if I have any inquiries. But he never picks up or even returns my calls. So another service appointment was scheduled and parts were delivered, only to find out that it was the wrong parts, supposedly for another customer and for a different microwave model.Its really frustrating when people keep on reassuring that they are going to get it done, but has done nothing but lip service. Its been over a month and my microwave is still a broken microwave. I have learned my lesson and will never again in my life time purchase a GE appliance. PS: I should have listened to the Home Depot guy that sold me this microwave.

We have not had any issues with our microwave. It is relatively easy to operate (how difficult can it be, right?). Overall, we are pleased with our microwave. The microwave was already installed when we purchased our home, so I cannot speak to whether or not it is worth the price.

We bought our new home 4 years ago & bought upgraded GE Profile appliances. To date, the gas range has been serviced 3 times, the refrigerator too many times to remember & now my dishwasher pump has gone out. We found out the pump just cannot be replaced, but all hoses, etc. must be purchased as well. GE is CRAP & I will never even consider purchasing anything from this company again. Knowing it was bought out a few years ago by Whirlpool (I believe) but still remains under the GE label - consumers BEWARE.

GE microwaves are crap. In fact its not restricted to microwaves. Its their ENTIRE line of appliances. They team up with other grade e or f manufacturers for appliances (ie: LG, Samsung) and ANY GE appliance is almost guaranteed to fail prematurely. I see all these comments bucking Malaysia and in all reality the fact remains that Malaysia makes damn good stuff (think SONY). But it is the COMPANIES that build the products and how much theyre getting paid that factors quality. No doubt that GE is using the bottom dweller rejected off the assembly line parts to build their units. Most are Chinese garbage. China also builds some very reliable products but as the saying goes dumb American will buy anything. They save the best for them and sell us the crap.It is the lowest grade of those already should have been scrapped at the factory parts that GE passes off as quality and they do a good job at showing it. A cheap 30 dollar China made Emerson microwave made by Daewoo (Korean company that actually is decent) lasts longer and takes a hell of a beating compared to the overpriced rejected junk we call GE. The GE ac units are another classic example of pure garbage. Sadly the older GE works forever. That should sum it up. Why didnt the GE executives while visiting Thomas Edisons grave make every effort to step away from his grave and not stand upon it? Because Thomas Edison would pull them under.

I purchased a GE Cafe Over-the-Range Microwave along with a GE Range. It was delivered on Nov 2009. The control panel started acting up and quit working altogether in May 2011. I called GE and found that the replacement part and repair was almost as much as I paid for the microwave. After talking to several people and making my case, I was told they would give me a discount on replacing my unit. I was to look at microwaves and let them know which one I wanted. I have left several messages and no one at GE will return a call.

I recently purchased a GE Profile 1.9 microwave oven from Home Depot less than a year ago. Last week I went to remove something that I had cooked and went to close the door and it would not stay shut. I ended up getting some masking tape to try and tape it shut in order to keep the light from staying on and burning out until morning when I could get a better look at it, thinking that it had to be something small that could be taken care of without any problem. Hinge adjustment, something getting in the way that I couldnt see, etc, etc. Wrong! I have been over this door with a fine tooth comb and there is nothing that I can see that is preventing it from staying closed, not only that but according to everything that I have read, I am very lucky that I didnt get fried while trying to figure out if the latching mechanism was functioning correctly. I am not even going to go through the long drawn out process of dealing with GE over this due to the simple fact that I have been there done that with my dishwasher that showed up with the front panel dented a few years back from the factory and I ended up blaming the place that I had purchased it through instead of GE and have since found out by reading other complaints that this seems to be something that is not unusual when it comes to GE appliances. I spent over 1100.00 dollars on the dishwasher and they only replaced the panel instead of giving me a new one, and I have never been satisfied with the way that it operates, and it was a very long and drawn out process and I am just not willing to spend the time again on another one of their products. It is unfortunate that we have entered a time where customer satisfaction means nothing, and the days of caring about having repeat business from a satisfied customer are over. The prices continue to rise on the things that we have become to depend on and cant seem to live without, but the quality and workmanship have not only diminished but also present safety threats. I will never purchase another GE anything and I am looking forward to the day when we all have finally had enough of this and do something that makes these companies stand behind the products that they sell and quits ripping the consumer off. Its rampant across the board no matter what you buy, and there should be laws in place in order to keep it from happening. We have laws for everything else, why not have a couple that protect the consumer and their pocket books.

It has never cleaned good. It does not load easily. We have tried numerous dishwashing liquids etc. But none clean well even though we rinse the dishes first. This is their top model. Very disappointed.

I like the design. The color works well in my kitchen and the oven works perfectly. It is just the right size and fits in the corner of my kitchen. I have no complaints.

In late March, we placed a service call under GEs one year warranty. The outcome - a gasket repair. Within a week or two, the door began to drip from both the right/left bottom. With having three teens, I figured someone opened the door and released some water. Well, that just wasnt the cause. Shortly over the next few days, the leak was consistent and I placed a service call to GE on 4/19. The customer representative offered, instead of a service call, to order some panels that fit it the bottom of the dishwasher. I stated clearly that our one year warranty was up on 4/25 and if this does not work, would GE address the issue with a service call? Answer was yes. Within a few weeks, I began to worry when I did not receive the panels. A call to GE was made; however, no documentation was noted of the call made on 4/19. However, GE stated the information might be in parts department, but regardless now, that call was made after one year warranty, extended warranty would fix the issue. Long story short, the extended warranty states problem initiated under GE and GE states the extended warranty is responsible because the call was made outside the one year warranty. I expressed that GE never fulfilled responsibility as GE did not even notify us that panels were not available for our unit. In the meantime, I am the one out of a working dishwasher. Now I know $539 may not be a lot to invest, but we feel the loss. The frustration and lack of responsibility to correct the repair is just beyond me. GE is responsible. Oh and did I share that lack of communication with GE is horrible? A promised call within 12-24 hours just doesnt happen. Again, I know most would say its not worth the frustration, but it makes me sad that GE and Assurant Warranty company can get away with what I know is wrong. Weve learned from this ordeal. No more GE products in our household.

Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...

The performance of my microwave is great - not fancy but does the job. Its size is fine as it fits just right where we wanted to put it. No complaints. I havent had any problems, therefore I consider it a great value. Plus, I would get the same size if and when I replace it!

I had a new house build and it came with all GE appliances. The dishwasher Model GDT530PSD255 was not drying the dishes and the run time could be as much as 3 hours. The service man was there with in week. He said the dishwasher was working properly. After running through the cycles he said its working just fine. I open the door and it was all wet and the silverware tray and the silverware was wet and some soap was still on the door. He said everybody complains about the same thing. High efficiency Dishwasher have long run cycles and most dont dry to well. The silverware trays hold water because the tray sides are flat (horizontal) and that holds about a half of cup of water. All they have to do is put them on a 45 degree angle and the water will run off. Apparently it worked well on paper and no one actually ran it through its cycle. Needless to say I hate this dishwasher and its almost at the point to do them by hand. A lot of time is spent drying off dishes and silverware.

I have a GE Profile model JT965SK4SS micro/oven combo. It came new with my new home. A couple years into it, the paint (lining) interior of the microwave start to bubble and peel and eventually started rusting. Had SEARS come out (warranty had expired) who contacted GE and they concluded it was only cosmetic that it doesnt affect the functioning of the microwave. Well, its gotten a LOT WORSE now, bubbled peeling paint all over inside, rust, exposed metal, and the paint is falling onto food. I can NOT even wipe out the interior to clean it, it makes more stuff come off/fall down. I called GE last week, was told by 2 employees that it is NOT safe to use anymore, discontinue use. I had SEARS come again (per GE). The tech said he had NEVER seen anything like it before. He called GE to tell them its not safe, exposed metal, and its dangerous. They again said, well maam, youve gotten 8 years use of it. We wont replace it, but will offer you a discount for a new one ($2,500 out of pocket for me). The person who had offered me the discount (yes, I sent pictures, showed how bad it is) also gave me a tip regarding the unit I have now with the exposed metal and the chance of arcing (spelled? like Ark) if the unit catches on fire, make sure not to open the doors, the fire should contain itself. 2 employees told me its not safe, a 3rd gave me helpful info for if/when it catches on fire... and yet, they still wont replace the unit... and do not stand behind their own products. I plan to go to our local news station, see if they can get anywhere with this, since they wont do anything. Patiently waiting and unable to afford a new unit.

After a short four year history of not cleaning our dishes well, our four-year old GE Profile Quiet Power 6 QP6, model PDW9280N00SS, s/n-VM819634B, overheated and did not shut off and melted everything plastic inside. The house now has a horrible smell of burnt plastic. Ill start the process tomorrow of contacting the insurance company and looking to get this odor out of our home and a different brand of dishwasher into our home.

GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.

My husband and I purchased a GE dishwasher model: P GDWF150V55ES, serial no: SZ768478B on October 20, 2012. The dishwasher never worked from day one. I have had so many hassles with the consumer relations department. They are the WORST EVER!!! I have been fighting this company for over a year. I have provided photographs of filthy dishes and utensils. They dont care. We are a middle class family and we have been ripped off by GE. I will NEVER purchase another item from GE and I recommend that nobody else does either. This has been a nightmare for us.

We bought a new GE microwave oven in 2007. It failed in 2018 after much, much use. We replaced it with a Whirlpool which failed in one week. Lowe’s let us return it and we bought another GE like our original and we are very happy with it.

I brought our brand new home just over 1 year and 8 months ago with all new GE appliances. One of the GE Smart Built-In Double Wall Ovens, the bottom one which we never use, but the inner glass shattered randomly, very dangerous and they want us to pay them $100 for the inspector visit and then more for the par and service $325 for the replacement, the GE is disagreeing they had a defect on installations. That is an experience that we never repurchase GE brands, my friend had the same issue. They replaced in their house this way without warranty, however they disagreeing our oven had the defect on installation, lesson learned, never never buy the GE again!

It popped and acted as if something that should not be microwave several times, although the contents were fine. Finally it caught on fire. I had it for a year and used it mainly to warm up my coffee. Never popped popcorn or used in meal. I will not buy GE again. I work too hard for my money.

We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.

I just remodeled my kitchen back in May of 2012. My wife and I started looking for the appliances and we decided to get the GE Cafe series set (dishwasher, cooktop, electric oven and microwave). Our microwave oven, model CVM1790SS1SS, developed a humming noise as soon as you closed the door. It does sound like the magnetron is on. To verify that, I filled a cup with cold water and I put it inside and closed the door without setting any cooking time. After three minutes, the water was too hot to touch. I called GE and told them that it was a fire hazard.They sent one of their technicians and he determined that it was not a fire hazard and if I wanted it fixed, I have to pay for it. How could he say its not? If I close the door, the oven is going to continue heating up until it burns itself and everything else around it. I am pissed at GE because this unit is barely one year old and expensive. This is a safety hazard and GE failed to acknowledge. Bottom line, Ill never buy GE again and will not recommend it to anyone.

I have the same microwave for 15 years and it works great, we use several time a day to heat up food. I would highly recommend this product to all of my friends and consumers. If I remember correctly my mother had a GE microwave and oven when I was growing up.

My dishwasher is very quiet and effective in its use. I am very pleased with my unit as I saves water and power when in use. It also cleans very well and smells good as it drains completely. General Electric is very reliable and outstanding company and is made in the USA.

I recently purchased an Adora dishwasher from Home Depot. The price was enough to suggest that it should be a good dishwasher, but its the worst dishwasher Ive ever owned. It does not clean dishes and it takes two hours to do it.

The dishwasher runs and works very well. It washes all dishes, pots, pans, glasses and silverware great. Weve never had any problems with this dishwasher thus far. I would recommend this dishwasher to anyone in the market.

The one thing I would change on this model is a top rack sprayer. The rack sizes are nice. The bottom rack holds pots and pans well, but top rack dishes need a good pre rinse before washing.

I work as a service tech for a major insurance company. I am a master tech, and master electrician. The company that I work for owns an apartment complex which is used to house company executives whose offices are located at other sites, but often come to the Chattanooga Site to work short term. I was called to repair an old dishwasher in one of the apartments. Upon looking at the existing dishwasher, I decided to replace with a new one. I received a new GE model GDF 510 PGD 1WW dishwasher on November 8, 2013. As usual I unpackaged the appliance and examined the exterior. Finding no visible damage, and with the help of a master plumber, I removed the old dishwasher, and installed the new one. After all the connections were made, I opened the door, removed all the packaging from the dishwasher, and found the upper spray arm lying in disarray in the bottom of the machine. Assuming that this was the way that the machine was packaged, I installed the spray arm, plugged the machine up and started the machine as the operations manual instructed. The machine would not work. The power lamp would burn solid for a few seconds and start flashing. I tried to start the machine a number of times while reading the instructions, and while my partner read the instructions aloud, but with no results. Finally, I used a screwdriver to hold the door switch closed, pressed the start button and the unit started. The catch mounted on the door would not make the door switch, mounted on the machine body. We tried to adjust the switch and the catch, but with no success.The dishwasher did not show any signs of exterior shipping damage, but for some reason the upper spray arm was off and lying in the bottom of the unit, I found a small piece of broken plastic and a screw in the bottom of the machine, and the door switch would not make. Outside that I have no complaints. I am not sure where this machine was assembled, but it certainly was not equal to the machine that we removed. Thanks GE for making my job harder. I will have to find another dishwasher Monday and replace the damaged one, and perhaps send this one back, but the replacement will certainly be another brand.

Very easy to clean. Also, very reliable product. Its a built in above the stove, various levels of cooking and I love the 30 sec button. Black turntable with built in clock. Ive owned several GE products and find them very easy to work and user friendly.

4th service call for a piece of ** over the range microwave that keeps breaking. The service is a joke too. The sent some moron to come take a look at the microwave after I placed this latest service call. He came and without diagnosing, he ordered a few parts and scheduled a follow-up for today. He called this morning to reconfirm the appointment (which was already confirmed 2 times previously and this reconfirmation has never taken place previously) and I missed his call. When I called him back short whIle later, his voicemail directed me to call the 800 #. After a 35 min hold with them, they said since I didnt pick up the phone in the morning, the appointment was canceled. What???? It states nowhere that theyll call you to reconfirm an ALREADY SCHEDULED AND CONFIRMED appointment and that if you miss the call, they cancel the appointment. Next service call is a week from now, which makes it 3 weeks without a microwave. I hope they rot in hell.

Purchased a GE Profile (oven and microwave unit) for over $3000.00 seven years ago. The protective coating on the interior of the microwave completely wore off down to the metal under the wheels of the turntable. GE calls this minor chipping (which it is not), advises to stop using the product, and offers a $100.00 off a new GE unit because they cannot fix it. The product should be recalled, just like Honda did when their Pilots were peeling.

When you use the vent fan it is very loud even in the low position. I would also like to see a brighter bulb under the microwave. I dont have much more to say except that the oven functions well otherwise.

My parents owned the same GE microwave for over 25 years and had no problems with it. However, after theirs finally died 2-3 years ago, my parents made the mistake of purchasing another GE microwave. BIG MISTAKE!!! It wont turn off unless they unplugging it! They have already paid to have a tech come out to fix it but the problem started again 3 months later. I called 1800GECARES and they said you either need to have a tech come out or we can replace it. I said Do you mean your solution is that my parents who just spent several hundreds of dollars on your defective appliance should spend several more hundreds of dollars to purchase another one from GE? Why did their last one last over 25 years but this one only lasted around 2-3 years? Why dont you stand by your products? Their response was I can connect you to customer service for further help. I said I think Im going to stop wasting my time. and hung up on them. Dont trust the GE name, it doesnt mean what it used to!!!

Absolutely silent! Several features and cycles such as crystal, normal, pots and pans and drying options such as air dry or heat dry. Standard size dishwasher. The key is in the loader. Stainless steel with no handle or anything plastic. Flush. Stainless interior as well. It did have a food disposal but to avoid smells since we start the dishwasher only twice a week, we rinsed off our dishes. Another important element we learned from the previous dishwasher is to use the heat dry if you want your load to be dry with as little puddles of water as possible.

We purchased a GE Model JVM 3160DF3WW microwave oven in October 2016. The handle broke on this unit the first week after we bought it. It then worked fine for 10 months. In August 2017 it began throwing the circuit breaker erratically, then whenever it was turned on and has not worked for a full day since. It has been repaired by Appliance Solutions of Utah at least 6-7 times (by two different technicians) and still has not worked. At least $500 worth of new parts have been put into a $200 microwave by them. After numerous calls to GE, they have offered to send me a Goodwill Certificate for the amount of purchase after I buy another GE microwave. With our experience with this microwave (inoperable and unrepairable for 5 months) I dont intend to buy another GE microwave; especially considering the one available locally is the exact same model as the one we have, which was purchased, from Sears, for $191.42. Appliance Solutions of Utah has all the records of the NUMEROUS unsuccessful repair attempts made on the unit since August 2017. I requested a refund so that a different unit could be purchased. Over the course of the past 5 months I have talked to at least four different customer representatives, after multiple hours on hold. None could find any record of the previous discussions. GEs final suggested solution was to offer us a $100 Goodwill Certificate, the title in itself being ironic. So, after buying a microwave which was defective in the first place, spending $75 to have it installed, being without the use of the microwave for five months, and being told that, GE does not offer refunds, that is what the company feels they should do to rectify the situation. Setting aside an implied warranty of fitness, the fact that the repair agents sent out by GE could not repair the microwave after numerous attempts would seem sufficient grounds to fully refund the purchase price. That is the least a reputable company would be expected to have done. GEs position is that the store selling the microwave would be responsible for a refund; apparently ignoring the terms of the warranty. I this point, I am considering filing a complaint with the Better Business Bureau and a claim in small claims court for Breach of Warranty. Obviously, the microwave was never repaired per the terms of the warranty as it is still inoperable and has never worked since the initial report to GE. We will NEVER buy another GE product; Buyer beware!

Worst experience ever. Bought the dishwasher in Jan 2014. The washer does not wash. Three different technicians have passed by, cant fix the machine. Awful customer service, routine answers, file not assigned, cant talk to a manager.

I was missing my wiring/ schematic diagram with my dishwasher and after spending hours on GE website to no avail I called the service center and was told they would send me an email that I would have to respond to and then they would email me a diagram in 8-10 business days. Email in 8-10 business days... WHAT!!!! I replaced the UI board after 2 1/2 years and the control board Fault code LED was blinking 7 times for a temperature sensor circuit has become inoperable. This is their fix; Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service. No instructions on how to reset the dishwasher anywhere. American business at its best. Never GE again!

I purchased my new home equipped with all new G.E. Profile stainless appliances. Three years after that, our microwave (model number JE2160SFS01) had the magnetron go bad - no problem. I called G.E. and had a tech come out and replace it ($79.95). Great! 4 years later, it goes out again. But it’s still covered under warranty (cool). I call them, set up appointment, and ask what the charges will be - $79.95 home service fee. Fantastic! I schedule the appointment, and three days later, a technician comes to my home. I tell him it’s the magnetron, and he turns on the microwave for a second. He says yup and types his diagnosis into his laptop and prints out his estimate. He hands it to me, and it says “Total amount $ 270.10”! On a covered part!I asked him if he was joking, because the M.S.R.P. for that model, which I got from G.E., is... wait for it... $269.00 for the whole microwave oven! I threw the tech out and called their consumer advocate line (which took over an hour to talk to a human) and asked who sets their pricing for repairs, and was told their senior technicians set the labor charges! It’s a twenty-minute job! $190.00 for twenty minutes? So the tech left with $79.95 for doing absolutely nothing! Great job General Electric! I will never buy another product from you again! By the way, the magnetron they say is priced at $142.30 is available online for $97.50! It takes twenty minutes to replace, and a monkey can do it!

Its been a decent dishwasher. Usually residue left on something. Even with rinsing. And weve tried all brands of detergent. Rinse, China, speed cycle, normal, pots/pans and anti-bacteria cycles. 9 hour delay and extra hot wash and heat dry settings. It works for our family. A load every 2 days or so. Its almond/bone colour. The hoses are flimsy. They seem like they could leak at any moment. Not sure Id buy another GE.

We purchased a Profile Dishwasher, Stove, Oven and Microwave. So far weve had problems with all products especially the dishwasher. The bottom of the dishwasher is filled with water, the door has water running down the front and all dishes have to be dried. I have talked to GE and I was told the new models do not have a drying system as in the past due to EPA. I feel like we have spent thousands of dollars for items that are trash. Had I known I would be drying dishes I would never bought GE products. I would trade this GE for a SEARS in a minute but too late. Ill keep calling GE office, maybe a miracle will occur. Ive tried all the tricks in the handbook... doesnt work.

Have a six-year-old GE Tall Tub Café dishwasher (model#GHDT168V00SS) I purchased at Home Depot in Denver. Also purchased a 5 Year Extended Warranty that I assumed was through GEs Extended Warranty Opportunity. The dishwasher suddenly began leaking and ruined our hardwood floors (I know, wood floors in kitchen not good; tell that to the builder). I called GEs customer care number and basically talked to a scripted robot. You dont have a warranty through GE, its a third-part insurer such as Assurant, I was told. Not worth repairing, and the warranty expired a few months ago. I know parts wear out, but for heavens sake, cant they build a dishwasher that doesnt leak from the bottom, underneath the unit, where water will seep unbeknownst to people, eventually destroying the floor? Guess not. So, no more GE appliances EVER. PERIOD! Switched to Samsung, LG and Maytag. Now, gotta spend a couple grand ($2K+) to repair the hardwood floor.

Does not hold as many dishes, pots and pan as my previous dishwasher. In the bottom rack I cannot place plates and bowls side by side. Rack is too small and the gray interior is too dark. And the top rack does not hold the glasses in place, already had one break.

It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.

GE Profile Advantium 120 when cooking on stove under microwave, the fan in the microwave goes on and does not go off for 30 minutes. This happens with only one burner on and stove not microwave set at 320. Had service out told there was nothing he could do. Called GE and again told that there was nothing they could do.

The new home that we purchased had the above named dishwasher (GDT655SSJSS). When I run the dishwasher there is a very high frequency whine throughout the cycle - the only time it stops is when it is changing cycles. I have contacted GE Customer service 3 times... The first time I was told to add a quart of water to the bottom of the dishwasher and that should fix the problem. Tried that - still high frequency whine. Second contact - no response. Third contact - today- called customer service after my negative appliance review was rejected by GE (buyer beware of all those positive reviews) and was told that this noise is normal. Totally Unacceptable - since the sound hurts my ears and causes a headache - I have to listen to 111 minutes of this noise (except when the washer pauses to change cycles). This is the very worst dishwasher I have ever owned and even though it is only 2 months old I will be replacing it - and it wont be a GE Dishwasher.

Updated on 06/28/2021: Nearly 8 months plus my mother waiting for dishwasher and now its the wrong one. Store where she bought it made a mistake. I didnt catch it till the dishwasher broke, She originally got the right machine but store marked it wrong on the invoice. Now on top of this the brand new dishwasher doesnt even work. It has a E4 code indicating a leak. Waiting over a week for serviceman. It always because of covid is the excuse for shabby service.Original review: I have never had such a problem in my life, first you have to phone then its either they put you on hold or transfer you to a voice mail. This is ok service until something serious happens then all of a sudden you dont get any call backs and stall tactics and simply dont listen. My mother bought expensive GE Profile dishwasher with 5 year bumper to bumper warranty that means nothing, I cant get through, tried to send form there no way to send it just a clear button??? Its supposed to be at least in contact within 48 hours to 72 hours. I have given them extra time due to Covid but I BEGINNING TO BELIEVE THAT IS JUST ANOTHER EXCUSE FOR THEIR TARDINESS. THE WARRANTY IS Excelsior guardian angel plan.

The protective lining inside the microwave is coming off in a number of areas and the metal is visible and rusted. Is it hazardous to use the oven which is otherwise working? I contacted the Consumer relations department of GE and was told that its not repairable and offered only $25 as rebate to buy another one from them or any other retail store. I visited a couple of merchants, online and in their store, shopping for a similar product and got a price range between $250-450 plus $110 installation fee for a similar OTC microwave oven. We have all other appliances at home from GE and this does not give a good confidence about the products from GE.

While heating a bowl of butter, my microwave arced. Microwave had smoke and electric fire smell. I have contacted GE. They said it was a rare issue. From the reviews on this site, I do not believe that this is a rare issue. They offered a 25 dollar coupon to buy another one. I do not believe I would do that. GE has had microwave recalls in the past due to fire hazard. I have registered a concern with the Consumer Products Safety Commission.

The WORST Customer Relations Department & GE Dishwasher EVER 1. Ordered dishwasher & Scheduled Delivery. 2. After my 4 hour window of waiting, I was called and informed the installation needed to be cancelled due to the installer calling in sick. 3. During installation, they dropped my dishwasher & dented the door. I rejected the dishwasher as my other one was already hauled out. 4. Due to my hectic work schedule, my dishwasher was installed about 2 weeks later. 5. Dishwasher was not cleaning. 6. Technician came out another week later and I was told it was MISSING parts from the manufacturing plant and should have never passed QC. In addition, It was missing the bottom spinner and the top spinner was snapped off. The technician glued it back on.7. Called Customer Relations to get the runaround saying, its not their fault it came from the manufacture missing parts.In closing, I own a large apartment complex and have many BUSINESS friends. I will NEVER buy a GE product EVER again and to think of all the people I know, Im going to share my horrid experience with everyone I know. This will make great conversation when golfing too.

We have had to repair new appliances, the fridge and the dishwasher. The ice maker doesnt work and the water flows only when it feels like it. We paid good money for the Profile models in the new home. There were four repairs before these mentioned. Now we refuse to fix them any more. We will buy another brand next. We would never recommend this to anyone. Its sad for the company to produce such problem appliances for people. Obviously, they are not interested in repeat business. Now, there is this recall! It is annoying!

The dishwasher has had a long life and other than some of the inner pieces breaking, of which we have had to order parts and fix, It has been a good washer. The top rack has tons of room and it has the Stemware rack which is really nice. I wish it had a larger rack for silverware, which fills up fast. I like that can Open and add without having to reset. I LOVE the Simplicity of the Selections.

This is one hell of a dish washing machine. You really need to think about getting in on this thing at the ground level. You put the dishes in dirty and they come clean! Holy**!

One of the most disgusting situations I have ever been in. I purchased a brand new home with all new GE appliances. I have since learned that a technician was sent out twice prior to our walk-through because the superintendent noticed the dishwasher wasnt working properly. I registered all my appliances online. The first time I used the dishwasher, it flooded the kitchen floor, causing the builder to have to repair baseboard and drywall. A technician came out and repaired it. I used it an additional two times and each time I did, it flooded my kitchen and a repairman came out. After the second time, I contacted GE customer care to open a case. The third time, I requested a new dishwasher and the customer care agent, Stephanie, stated that my new dishwasher was a discontinued model and so she suggested one that was a slight upgrade. I agreed to this change and she informed it would take approximately 24 hours to have it approved. I have since talked to seven different people at GE customer care. This was started when a company called Barlows Distributing showed up unannounced at my front door approximately hours after my discussion with GE. They said they were here to install my dishwasher. I was rather shocked, said the timing was impressive, and let them in the door. After they had drained the water standing in the then current dishwasher, they started to put in a replacement. I looked at the box and realized they were placing the same model in. I told them that was unacceptable, because according to GE, I was being approved for a different dishwasher. I then told the tech to stop installing it and called GE. GE had no idea where this dishwasher had come from. Then an unavailable number showed up on my cell phone and when I answered it, the woman spoke my first name and started talking about my dishwasher, stating the builder had ordered a new one. I asked her who she was twice and she would only tell me GE customer care and not her name. I have since learned her name was Julianna. She said that I had to take this dishwasher or I wouldnt have one at all. I took this as a threat. After spending countless hours on the phone with GE opening a case and discussing the issues, picking out an acceptable replacement, I was then told the builder made this decision. Not only was I thrown from person to person over a discontinued model, I was threatened, and further was told by the superintendent of construction that once the dishwasher was installed and we closed on the house, I had to handle all problems through GE. I own the dishwasher, not the builder. I registered the warranty, and I handled it through the proper channels. I feel I need an explicit apology from GE. One of their arms doesnt know what the other arm is doing. During this entire time, I had little use of my right hand and seven fractured vertebrae (for which I am permanently disabled) and had to physically wash 10 boxes of dishes that had been packed up due to our move and stand while doing it. GE has caused me property damage, stress, and severe physical pain, yet threatens me and yanks me from person to person.This is my house, my dishwasher, and this matter should have been handled directly with me, instead of inviting someone into my house that I had no connection to or knowledge of. The really sad thing is that I just purchased and had installed a $6500 water softener and reverse osmosis system for the whole house, manufactured by guess who...GE.

This washer was easy to install myself, and has worked perfectly. Stainless steel insides. Very happy. You put a pod in, turn it on, cleans great. We do not even have to use heating element. Dishes dry quickly on their own. 24-inch wide. Bought to fit the new kitchen cabinets. Nice brushed stainless outside. Cleans easy with towel and hot water. Silverware container picks up to take to storage areas. No problems at all.

GE built-in oven with microwave on top in white color, model no. JKP90CMICC. Microwaves outside door is peeling off in chunks. This is a manufacturer defect and I have contacted GE to see if they will stand behind their products quality and replace this door of the microwave. I have heard so many negative things about GE customer service so I dont have much hope but I have to pay to replace this poorly constructed door. I will never buy another GE product and I will spread the word on how they treat their customers. I will post again when and if I hear back from them.

My GE counter top microwave (JES1456), purchased from Home Depot less than a year ago, just stopped working today. No lights, or anything. The electrical outlet is fine. The GE warranty appears to be effectively meaningless. It is cheaper to replace the oven, than have it repaired. I will avoid GE products in the future.

My husband purchased a General Electric Dishwasher from Badcock Home Furnishings in Gainesville Florida as a surprise for me in 2016. I have owned four houses and five dishwashers previously to owning this General Electric Dishwasher. None of my other dishwashers were by General Electric and worked fine. This General Electric Dishwasher is by far the worst dishwasher I have ever used in my life. It does not clean dishes no matter how well you stack the machine with your dirty dishes and utensils. I can always count on having to rewash at least 10 dishes and or utensils for each load that I wash in this dishwasher. Also, the detergent dispenser does not empty completely.

GE Profile Dishwasher Model GLD4400N10WW - This was the second GE dishwasher I have purchased and it will be the last. When guests come to my home, they ask whats wrong with my dishwasher when helping me in the kitchen. The racks are bubbled and there is a burn mark by the heating element from overheating. The dishes have always been too hot to unload afterwards that you have to leave the door open for ten minutes before touching them, or you will burn your hands. I purchased this dishwasher from Lowes on 2/23/2008 for $368.88. I see that there is a recall on the dishwasher now, and it is only worth a repair. Quite frankly, my dishwasher is all ruined inside and it needs more than just a new heating element. It isnt worth it to me. It is very noisy and sounds awful when I use it. I will not be putting any money into replacement parts at this point, and I am very disappointed with my purchase. A dishwasher should last more than 3.5 years. My dishwasher should be replaced for free, not just get a new element. My husband is a licensed builder and he will not be using GE either, after this experience. I am enclosing a photo of the burns.

Our GE microwave/convection oven model number JES1290SK01 is making grinding noises and has caught fire once on the side panel. We have owned this microwave for only 4 years. It was a terrible investment. No wonder Obummer had to bail them out. That is the quality the unions are currently producing. It’s sad really...

We have had the dishwasher for 4 years, and the dishwasher went out twice, the refrigerator also went out a few times. They just dont make stuff like they used to. To make matters worse it sounds like the fridge is getting louder and louder and I dont want to call the to call the techs back out.

Hello to all reading this and considering purchasing a GE dishwasher or other appliance from them. Last June 27th we bought a new home which came with all GE appliances. In fact I have 2 of these dishwashers. Once in the basement (just for low usage) and another one in the kitchen. The first day the dishwasher in the kitchen did not work and they came out and replaced it. I have had 3 other service calls on this thing and now it does not clean. Six days before Thanksgiving. I called and the lady told me no service until November 30th is available. It does not work, the first time they came out it was for a leak, second time the pump was not working and the dishwasher was not draining and now it is not cleaning. It was almost as it was my fault. It is a dishwasher - you put the dishes in and then turn it on and they should come out clean. I should not have to rinse or do anything special to make it work. We spent over 1500 dollars on each of these dishwashers and now one if not working. I did not do anything other than turn it on and expect that it should clean.I was told that they would sell me another dishwasher at a discount. DO YOU REALLY THINK THAT I WOULD EVEN CONSIDER ANOTHER ONE?! A real company should replace this POS and give me another one for free and it has been 15 months and I have had 2 of them in my kitchen. I can tell you if you plan on purchasing look at KitchenAid they run forever without any problems. They also did a fantastic job of support (I had it for 6 years in one house with one repair, second house they never needed to come).

Almost 2 years ago and right from the start this dishwasher did not clean. Numerous times they had people come out and supposedly fixed it. Ive had different suggestions as to what to do. 1. Turn on the hot water tap and make sure its hot. 2. Use various different cleaning solutions on top of the dishwasher soap. 3. Use loose detergent.4. Throw at the bottom of the washer.One of the arms keeps falling down. And the last time I was told I could return it and get a deal on a better machine. I am now left with hand washing every item that goes into it unless I want gritty glasses, dishes and silverware. I bought this at Home Depot. I will never buy any products such as this from them nor will I ever buy another GE product.

I bought a GE over the range microwave, model #JVM1540DNBB and serial #TS903298B, on January 28, 2010. The keypad shorted out about the middle of July 2012. The microwave just comes on all by itself when nobody is around.

GE Profile microwave Model: PEB7226SF1SS came as part of the builder installation. In the first year had issues with the microwave not starting intermittently and had to call GE support who sent in a technician who had to work on the door alignment and the switch was the problem which said to have fixed. About 2.5 year from purchase the heating seemed to be irregular which we did not take much notice and then it stopped working completely. We called GE support and did get the usual routine of the product being out of warranty and have to pay for the technician. While scheduling they realized they did not have a their own service person in the vicinity and was advised to reach out to local service person.Local technician diagnosed that the magnetron has gone bad and advised most manufacturers have 10 years warranty on the magnetron as they are supposed to last for a long time and I should reach out to GE. Having reached out to GE support again to our surprise were advised that unlike most manufacturers this product did not have 10 year magnetron warranty. Customer service, part service and customer relations kept redirecting to each other. GE does not provide an option to sell the replacement magnetron to the customer and now want their authorized center to be engaged and paid again to have the part ordered and installed. Disappointed with GE product quality, their stand on warranty compared to their competition and their service which has given me run around and no solution. I have written to them asking for solution which they havent responded yet.

Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if that). Today, my teenage son went to make microwave popcorn and the microwave made the most horrendous noise and started sparking behind the panel on the side. It lit up the entire room. I went and checked to make sure there wasnt something foreign in it (there wasnt) and stupid me thought maybe it was the popcorn so I tried a bowl of water. It did the same thing again. I am just thankful it didnt start an actual fire, but I am furious!

Purchased a microwave 5 weeks ago. When cooking it smells like something is burning. GE would only issue a goodwill certificate. Now Im forced to buy another GE product. After taking the cover off its clear that one of the connectors actually melted. It bubbled up and turned black. Because of this and the fact that other reviewers had the same problem. I dont want to buy another GE product. I dont think its unreasonable to get a refund since its only been 5 weeks. If I have purchased at a different store with a longer return policy I would be able to just bring it back to the store. Apparently the quality of GE products has gone down. I would not recommend.

We purchased several new GE appliances in August of 2016 as part of a kitchen renovation. We bought the GE Cafe series dishwasher CDT865SSJOSS. Within two weeks of use, the display stopped working. It took 3 weeks to get a technician out to fix display. Approximately 6 months later, we noticed the dishes were not as clean. Two months later the water stopped draining. Called a technician in, he diagnosed a broken pump. Parts would take 3 weeks and he would be out a week later. We are now over a month without a working dishwasher. He “fixes” the pump but says it isn’t draining great because your hose from your disposal is plugged (this hose drains to the same place as the dishwasher). Hire a guy to unplug the drain ($140). It isn’t plugged. The whole house is clear. Have to Shopvac out the stagnant water from the dishwasher that smells like a corpse. Call our plumber to check the lines ($500). He discovers that the technician pushed in the washer and busted a line. We now have water damage through our floor and into a bedroom below. He confirms that the plumbing is all clear and also finds that the technician never reattached the pan to the bottom so water was hitting the sensor and activating the shut off for a leak. Plumber fixes plumbing wrecked by technician, dries the sensor and attaches the pan. He advises that we run several cycles to flush out the stagnant water. If water still is not draining after several cycles, he advised that the new pump was faulty. Plumber leaves. We get 10 minutes into a cycle and the dishwasher stops for a leak again. I called GE hoping they would stand behind their product that we have now had for 2 years and have used less than a year. GE does not stand behind their products. The only thing they will do is send out a technician that you have to pay $100 for and they can’t guarantee that you won’t get the same technician who has come out 3 times and cost us more money due to his negligence. In May, we will be putting their terrible product out on our curb for city wide garbage collection. You no longer get what you pay for with GE. Do not buy their products!

I have had a few cheap microwaves but at this point in my life I wanted to buy a good quality microwave that would last. Well I bought a 200 dollar GE microwave in February. 3 months later it went out on me. I did hard and soft reset numerous times with no success. They offered me a discounted check to replace it and it would take 4-6s weeks to receive. Instead we returned to place of purchase and they gave us a floor model to replace it. All was well for 2 months when lo and behold this one started doing the same thing. No amount of resetting would make it run. It went out cooking corn on the cob. Why is this so hard to keep running? Their response this time was a goodwill rebate certificate to purchase only a GE microwave. Why in heavens name would I want another one? It only lasts a couple of months and who is to say the 3rd replacement will not be the same.

Needed to replace handle. Silver covering started to peel and actually got a splinter. Cheap plastic underneath covering. Called GE and while they did send out a replacement, I had to pay to have it installed. Instructions on internet were not helpful! Bill to replace was $142. Ouch. GE rep said they did not have prior complaints. I later Googled it and saw 1000 complaints!!!

GDF520PGD088 - Never again GE. If you just invested some money in your R and D for the products you sell, maybe I would not be calling you all the time to fix what was broken to begin with. So to sum you up, 600.00 purchase, the day it was deliver and installed, another 200.00 and it still will not work properly??? I found out that there were 2 recalls on this product while sitting in the warehouse for sale, I guess I was lucky. 6 service calls later, still does not work properly and you want continue to charge me service calls for this disastrous dishwasher of 3 years. No I am done and I will share this horrible experience with everyone I know. Buyer of GE product, please beware. Quick to take your money yet irresponsible in standing behind their products.

I bought the matching GE Microwave and Range four years ago. After three years of usage, the plastic on the handle melted and peeled, making it very uncomfortable to open the door. It was caused by heat from the GE range below. It took months to replace and cost almost $150.

I bought GE Microwave JES1139BL03 in 2011 and the white paint inside has been peeling off. I think it is defective because I have had other brands and none of them have done this. This microwave was manufactured February 2011.

On 05/04/2014, our GE microwave over the stove unit burst into flames. My wife was sitting in our family room and heard the microwave fan start (spontaneously). Then she observed flames reflected in the kitchen window. When she went to the kitchen, she observed the interior of the microwave was aflame. The fire was extinguished with a spray bottle of water. The burning items appeared to be insulation. The fan from the microwave was with the burning insulation on the rotating plate.

Purchased new GE dishwasher after previous model lasted over 11 years. Family eats most meals and home and typically runs washer at least 4 times per week. New model was upgrade with stainless steel interior and all the efficiency upgrades from technology advances. Ran great for first 18 months then suddenly we opened one morning and notices water standing in bottom of machine. Emptied dishes, re-ran with same result. Technician called and spent an hour diagnosing to determine water pump, control board and wash motor would all need to be replaced at a cost of nearly $600 or 75% of what we paid for the unit new less than 2 years ago. Simply unacceptable that GE would produce such an unreliable product. We will be replacing with a different brand and would tell anyone to avoid GE dishwashers.

We recently purchased a new GE microwave and are pleased with its service and price. The microwave is attractive and seems to be constructed well! We would buy another GE product and feel that they provide quality in appliances!

I purchased a jes1451dn1bb microwave 16 months ago and I just noticed the enamel coating on the top of the unit is chipping. GE has been unhelpful, saying it is outside the warranty and I need to mail the cord and sticker inside it to have a rebate issued. Since I use my microwave daily, I cannot wait until it is processed to buy a new unit. Not only did the product endanger us with exposing our food to paint emissions, the company has been unhelpful. I highly recommend buying another companys product and do your research!

GE Model JVM1540LM5CS - Fire inside microwave while making popcorn. Top center piece, inside microwave, caught on fire. Was able to quickly contain the fire to the circular plastic cover which I removed. Called GE customer relations for service. The service technician that came to repair our microwave said he had just come from a customer with the same problem. Sounds like GE should take a close look at the plastic piece that catches fire and see about replacing it with one that wont burn.

Purchased GE Dishwasher, Model GDF540HGD488. Its two or three years old and is junk. Top rack rails failing apart, bottom rack sliding rails have melted. Bottom sprayer has melted and wont stay on, incoming water has it bouncing on the bottom of the machine. As the heat dry is in it smells like melting or burning plastic. Dishes are NEVER clean and need re-washing. GE will do nothing, warranty off. Repairman says its just the type it is. Replacing it this weekend with a new Maytag, no way I would ever consider buying another GE product. Worst Dishwasher I ever owned.

I called and emailed GE about a microwave that is in my summer home. Its probably been used a total of 15 hours. They suggested a tech. I asked how much and they told me about $95. I said it died, why not replace? They told me they will give a good discount, yada, yada. As I point out, now I have to install it again so whos going to pay for that? They keep stalling and Im still waiting. I also have over $8,000 in GE appliances. I guess I will not buy another. They do not stand behind their products.

While the microwave works fine, as far as microwaves go; it does heat unevenly but eventually gets the job done, the interior is cracked and shows signs of rust and deterioration. I dont remember ever seeing this on in previously owned microwaves. I would only use it for basic heating and reheating.

After many searches trying to do due diligence, we bought a GE dishwasher online Nov 2014. It was delivered and installed two weeks later. The day (Saturday) after delivery we loaded it and started the cycle; water went in, the circulation pump started and then the machine stalled. The machine was reset pumped out, restarted but no further improvement.Called the GE service number and after a 20 minute wait was informed that a request would be placed to a local service company. Monday the local service company (30 miles away) called to inform us they had to reject the service request and that GE would set up another. Three days later GE was called again. They were unaware that the service request was rejected so had not attempted to find someone else. They could not get another company to respond and told us to arrange the service call ourselves, pay the bill and submit it to them.My wife and I are now wanting to return the machine but were informed we would have to go through the local Home Depot. They informed us that we would need to have GE arrange it. GE was called back and informed us that the dishwasher could not be returned as long as it could be repaired which leaves it to their discretion. The process to arrange these things took a long time, many delays and many phone calls back and forth to Home Depot and GE. The calls to GE often took 15 minutes to get someone who would forward the call to the service rep which placed back in another 15 minute queue. Do not believe that Home Depot will take returns. The advertising makes you believe they will take but they do not without GEs RGA which GE is reluctant to provide. Avoid GE. I am not the first to find out that GE warranty (one year) and service is poor and that they are more than willing to wait out the warranty to leave their customers with a possible lemon. Other dishwashers are available with 5 year warranties.

I bought this JVM1540SN1SS microwave just two years ago. From past five months, certain keys stopped working. Then today, it gives me error service may be required - keyboard shorted. Microwave is unusable at this point and out of warranty. But my previous microwaves worked for decade without any issues. This one broke in about 1.5 years. These microwaves are of bad quality. I think GE should recall these microwaves and get it fixed free of cost for consumers.

Have been using dishwasher (PDWT380VOOSS) since May 2013. Dishes do not come clean and I rewash by hand... have followed all suggestions by consumer relations, service technician and manual…cant afford to replace appliance…GE willing to replace at an aggressive discount because the appliance is working as it was designed to…disappointed in performance of a profile appliance.

My GE dishwasher is 30 years old and has never had a service call. It has a built-in food grinder and my dishes almost always come out spotless. Standard size, upper rack, removable utensil basket. Almond with a dark faux instrument panel with rotary dial. It was a builders model. Works like a charm but very noisy. Even though Im a small family Ive tried to use it consistently to keep the seals lubricated. It has stayed really clean inside with just using the dishwasher detergent. Unit does have some kind of preheat Electrical for the dish water temperature. The new ones dont work so well so Im afraid to replace it.

I purchased a new GE over the oven microwave to replace a 10-year old Spacemaker unit. After three weeks of use with no issues, the unit overheated excessively during a normal use. The heat was so intense that the pegs that hold the racks melted causing a severe burn on my sons thumb. I unplugged the unit fearing further injuries and/or fire. Are GE products manufactured poorly or did I get a lemon? Who knows? Anyone else have a similar issue? I am still waiting for GE to respond.

I have an above range GE Microwave - it is not even 2 years old and it is done. I noticed the past few months it was not heating properly - it needed more time. This week it just blew out! NO more GE Microwaves. I have a refrigerator and I am wondering how long that will last. Thank you!

I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says its not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they dont stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.

GE microwave turns on by itself, creating a fire hazard. We could not figure out how our plastic plates melted, until we witnessed the GE microwave turning itself on by itself. Also filed a report with saferproducts.gov. It may have to take a death of a human to have this dangerous product recalled by GE. Great business plan, GE!

We bought our home 4 years ago. After 2 years and 8 months the bottom of the door cracked and a piece fell off, then the door wouldnt close. We were past the warranty so we bought a new one since it would be cheaper to replace it than repair it. We didnt complain because we thought it was put in incorrectly by the builder. The new one was installed correctly this time. After 1 year and 8 months the door is doing the same thing. I contacted GE and they said there is no manufacture defects. Because we didnt purchase the extra warranty it would cost us $90 to have someone come out and look at it. We only paid $179 for the microwave. It is a huge problem for us! We will not buy another GE product. Mostly because the customer service isnt willing to help at all. They just transfer you to different departments who all tell you the same thing. Very disappointed in GE.

My GE microwave also has paint peeling off the top inside and bottom with rust as well. And cannot be repaired but not one person has said they were sorry or even owned up that it is a fault in paint. This is disgusting to think about this stuff falling into your food!!! This is not safe at all and 10% off new unit is not nearly enough considering they are up to $3000.00 now for microwave/oven unit.GE does not stand behind their products and it shows!!!!

I wasted my whole day waiting for GE Technician to come. Nobody called me to let me know that they are not coming. I have to call them only for a Mr. ** to tell me that they had rescheduled the appointment for another one week without notifying me. Good job that GE APPLIANCES are doing. You remember the so called TOO BIG TO FAIL? It means, they can do whatever they want at whatever time or day they want. I dont have a vent in my house and that means I cant use the stove. Is this ridiculous or I am missing something here? Is it TOO BIG TO FAIL? Yes, I forgot that. I will be staying in a house with a new GE APPLIANCE that has not been working for the last one week and have to wait for another week. Mind you, this Appliance has been used only for barely a month. Is there anybody out there who is facing the same problem or its just me. If there is nobody going through the same experience, an excuse like there are no Technicians available to come to your place and do the job. If there is anybody out there who has trust in GE appliances like I did or even thinking of getting one. Be aware that you will be through what I am going through and there will be no technician available for another two weeks. Be ready to wait for they will reschedule your appointment without letting you know, why? Because theyre TOO BIG TO FAIL. What will you do? Wait until they decide to come, if theres a technician available. I just realized that GE means GO ELSEWHERE. Thanks GE for the good job.

We bought this dishwasher, with third rack and steel tub, after extensively reading reviews online. We went through Home Depot and had to wait a month for the dishwasher to be delivered. We have had it just over a month now and not only does it fail to get all of the dishes completely clean (even when run on heavy cycle) it NEVER dries even with the dry boost on. We never overload it or load it incorrectly and still there are dishes and utensils with food residue after its done running which takes hours. I predict it will rust out in about five years (planned obsolescence). The only feature Im happy with is that it is nearly silent. Not hearing it run helps to not remind me how much money we wasted.

I love my new GE dishwasher! I love the stainless steel look it has. It is very easy to use. It cleans my dishes really good. It is quiet. I feel like it's doing a wonderful cleaning job. I can't wait to replace my other kitchen appliances to match my new dishwasher. I did a lot of research on this dishwasher before I bought it and it had many good reviews from other buyers. That's a lot of the reason I bought it. I love the inside of it. It has so much room inside. It really rinsed my dishes well. Not a bit of soap stains left on the glasses and silverware. I don't have to rinse my dishes real good before putting them in the dishwasher. It does a good job at getting the stuff food off. I would recommend this dishwasher!