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GE Dryer Model GTX42EASJWW
GE Dryer Model GTX42EASJWW
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GE Dryer Model GTX42EASJWW

GE - 6.2 Cu. Ft. Electric Dryer - White on white

Simplify laundry-day tasks with this GE electric dryer. Programmable timed drying functions up to 80 minutes and four heat level settings prevent clothes from overdrying and becoming wrinkled. With a drum constructed from a corrosion-resistant aluminized alloy, this 6.2 cu. ft. GE electric dryer is durable enough to handle heavy-duty laundering.

Manufacturer: GE

MODEL: GTX42EASJWW

MSRP: $650.00 USD


GE Dryer Model GTX42EASJWW Error Codes

CODE: 000 
PROBLEM: No errors 
FIX: No problem was detected. No fault codes are stored in the memory.

CODE: 001 or 003 
PROBLEM: The inlet thermistor (temperature sensor) is defective 
FIX: The inlet thermistor on the side of the inlet air duct inside the dryer measures the temperature of heated air entering the dryer drum. Unplug the dryer and reconnect any loose wires on the inlet thermistor. Replace the wire harness if damaged. If the wires are okay, replace the inlet thermistor. 

CODE: 002 or 004 
PROBLEM: The outlet thermistor (temperature sensor) is defective 
FIX: The outlet thermistor on the blower housing behind the fan measures the temperature of heated air leaving the dryer drum. Unplug the dryer and reconnect any loose wires on the outlet thermistor. Replace the wire harness if damaged. If the wires are okay, replace the outlet thermistor. 

CODE: 005 
PROBLEM: The main control board is defective 
FIX: Unplug the dryer for 3 minutes to reset the main control board. Replace the main control board if the code returns when you restore power. 

CODE: 006 
PROBLEM: Stuck button on the control panel 
FIX: Push each button on the control panel to free the stuck button. If the code doesn't clear, unplug the dryer and replace any damaged control panel components. If the control panel components are okay, replace the main control board. 

CODE: 007 
PROBLEM: Power supply is mis-wired 
FIX: The Line 2 (L2) and Neutral (N) are reversed. Correct the power cord wiring connections on the terminal block, following the installation instructions. 

CODE: 008 or 00d 
PROBLEM: Door switch not opening; 5 cycles ran without the door switch opening 
FIX: Unplug the dryer and reconnect any loose wires on the door switch. Replace the wire harness if damaged. If the wires are okay, replace the door switch. 

CODE: 009 
PROBLEM: Drive motor problem 
FIX: If the drive motor won't run, unplug the dryer and reconnect any loose wires on the drive motor. Replace the wire harness if damaged.


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Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,

Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,

Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,

Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,


GE Dryer Model GTX42EASJWW

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Product Reviews:

Last summer GE replaced the peeling handle on my microwave oven. I have tre
Last summer GE replaced the peeling handle on my microwave oven. I have treated the new handle with kid gloves. No abrasive cleaning products have been used and the oven burner under the handle is used infrequently at very lower temperatures. One year later its peeling AGAIN. All the burner control bezels on my GE Cafe oven have also peeled. The handles look like plastic covered with aluminium foil. Cant believe GE hasnt fixed this problem or issued a recall. I will NEVER purchase another products made by GE!
Published: June 7, 2018
Judy of Forestville, CA
Source: consumeraffairs.com

Bought the unit about 2 years ago. The interior paint started coming off af
Bought the unit about 2 years ago. The interior paint started coming off after about 1 year and several months. At 2 years, the unit stopped working and is reporting a shorted keyboard. I have had other over-the-counter microwaves that lasted over 12 years and were replaced just due to old age and style. I have read about others with the exact same issues. Ill stay away from GE products big time after this display of poor reliability.
Published: September 22, 2013
Jerry of Kissimmee, FL
Source: consumeraffairs.com

Has anyone experienced a plastic burning smell when the dishes are drying?
Has anyone experienced a plastic burning smell when the dishes are drying? My dishwasher is 3 years old and I wash on Light cycle which is suppose to be 45 minutes long but goes for 85 minutes. Company said to turn off circuit breaker and turn back on and it should be fine, it isnt. Last two times I used the dishwasher it wouldnt completely shut down so I had to do it manually and before I did this I could smell a plastic burning smell but there was nothing on the elements. I called for a service call but they were shut down for 4 days.
Published: October 18, 2016
Nancy of Toronto, ON
Source: consumeraffairs.com

Ive had a GE model #JKP68G microwave oven for the past 27 years!!! It has b
Ive had a GE model #JKP68G microwave oven for the past 27 years!!! It has been absolutely fantastic!! I love GE products and how reliable they are. Theyre the best!
Published: December 14, 2015
Kit of East Lansing , MI
Source: consumeraffairs.com

I owned this microwave for the last 5 years. Easy to installed, good appear
I owned this microwave for the last 5 years. Easy to installed, good appearance, stainless steel, easy to operate but fancy enough to prepare different meals to include the younger ones. Lighting very good and vent excellent.
Published: July 7, 2019
Wanda of Boqueron, Puerto Rico
Source: consumeraffairs.com

We purchased a GE Profile Dishwasher from PC Richards & Sons in 2012. W
We purchased a GE Profile Dishwasher from PC Richards & Sons in 2012. We purchased the extended warranty. The top of the door started to rust on left side within the first year. Death in family and called just after warranty ran out. The rust turned into a little hole. Door replacement was no longer available when I emailed GE directly this year. GE Representative sent me a $50 rebate to use to buy another GE. The dishwasher works wonderfully but appearance is awful. I will never buy another GE appliance.
Published: November 4, 2020
Shari of Windham, CT
Source: consumeraffairs.com

My dishwasher is a little over 3 months old. Sure its quiet. But I use the
My dishwasher is a little over 3 months old. Sure its quiet. But I use the heat dry always, but it doesnt dry the top bottom or side walls and it stinks and a lot of food is sitting on the strainer and stinks. I have owned a GE dishwasher for over 25 Years and have never had one that was not completely dry at end of cycle. I have to hand dry my silverware. My Model Number is GDF510PSD4SS Serial number is FF736760B. I want a full refund and take back this reject. I will buy something else, I assure you it will not be a GE Product. Sign me, thoroughly disgusted with this Ge product.
Published: August 30, 2015
nicholas of Cincinnati, OH
Source: consumeraffairs.com

My husband and I bought a GE dishwasher from Nebraska Furniture Mart in Apr
My husband and I bought a GE dishwasher from Nebraska Furniture Mart in April 2011. We installed it in our new home in May 2011. It has never cleaned our dishes properly. Our dishes come out of the dishwasher with a film on them and do not look clean at all. I called GE in July. They sent out a repair person who proceeded to tell me that we were not cleaning our dishes well enough. The person also told me that our water wasnt hot enough, we didnt clean our dishwasher out often enough, etc. After I corrected everything, the repairman suggested our dishwasher still wasnt working properly. So, we called GE back. We have since had two additional repair men out. Neither one has been able to repair the dishwasher. The last repairman replaced a valve he thought might be broken. However, it is still working the same. I am absolutely disgusted with the experience I have had with GE.
Published: October 7, 2011
Stephanie of Fairfax, MO
Source: consumeraffairs.com

Weve had our new over the stove microwave (GE Profile Microwave Oven PVM217
Weve had our new over the stove microwave (GE Profile Microwave Oven PVM2170SR1SS) just over one year and the oven light went out. The owners manual has no information about how to replace the light. I called GE customer assistance office and they said it requires a technician to come to the house to replace the bulb. A service call would cost around $95 minimum. This is a ridiculous requirement to make consumers do a service call for an oven light. The owners manual does show how to replace the charcoal air filter, if you use one, by removing the plastic cover across the top of the oven with the door open. Guess what? I removed the two screws holding the plastic cover and sure enough, there was also the access to the cover to access the oven light. You just remove the one screw and the small cover plate can be removed! Be sure to turn off the power to the oven before removing the small 50w Halogen G8 light bulb (Home Depot $5.00). My complaint about GE is that they do not give the homeowner information about replacing this oven light, but instead require you to pay for a service call. The irony is that the owners manual tells you how to access the filter by removing the plastic grill and thats how you also access the panel to replace the oven light bulb. They also tell you how to replace the light bulb that provides light to your range, so it cant be a safety issue about replacing light bulbs. Requiring the consumer to request a service call for $95 just to replace the oven light, when GE could have easily put the procedure in the owners manual, is a real consumer ripoff!
Published: February 3, 2013
Thomas of Mclean, VA
Source: consumeraffairs.com

In late March, we placed a service call under GEs one year warranty. The ou
In late March, we placed a service call under GEs one year warranty. The outcome - a gasket repair. Within a week or two, the door began to drip from both the right/left bottom. With having three teens, I figured someone opened the door and released some water. Well, that just wasnt the cause. Shortly over the next few days, the leak was consistent and I placed a service call to GE on 4/19. The customer representative offered, instead of a service call, to order some panels that fit it the bottom of the dishwasher. I stated clearly that our one year warranty was up on 4/25 and if this does not work, would GE address the issue with a service call? Answer was yes. Within a few weeks, I began to worry when I did not receive the panels. A call to GE was made; however, no documentation was noted of the call made on 4/19. However, GE stated the information might be in parts department, but regardless now, that call was made after one year warranty, extended warranty would fix the issue. Long story short, the extended warranty states problem initiated under GE and GE states the extended warranty is responsible because the call was made outside the one year warranty. I expressed that GE never fulfilled responsibility as GE did not even notify us that panels were not available for our unit. In the meantime, I am the one out of a working dishwasher. Now I know $539 may not be a lot to invest, but we feel the loss. The frustration and lack of responsibility to correct the repair is just beyond me. GE is responsible. Oh and did I share that lack of communication with GE is horrible? A promised call within 12-24 hours just doesnt happen. Again, I know most would say its not worth the frustration, but it makes me sad that GE and Assurant Warranty company can get away with what I know is wrong. Weve learned from this ordeal. No more GE products in our household.
Published: June 5, 2012
David of Clarion , PA
Source: consumeraffairs.com

GE Stainless steel dishwasher rust inside. Its more show than function. Siz
GE Stainless steel dishwasher rust inside. Its more show than function. Size is great. GE stated in writing that this is normal for GE stainless steel appliances as GE stainless steel is not real stainless steel. Rust is not covered by GE warranty!
Published: February 24, 2016
Uwe of Cape Coral, FL 33914
Source: consumeraffairs.com

28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 R
28 Inch Front Load Washer with 4.9 cu. ft. Capacity, 13 Wash Cycles, 1250 RPM, Steam Cycle, Steam Assist, Time Saver Option, Sanitize Cycle, Energy Star in White. Overall this machine is top of the line. Purchasing a home appliance is like purchasing a vehicle. I took my time and reviewed and compared before purchasing. About 3 months. I had just purchased a home and so you want an appliance that is going to last. It has a 10 year warranty. It has 3 color options. It's cosmetically attractive. It also is elevated which is a smart choice for a basement machine in case you have issues with water in your basement.
Published: May 23, 2020
Jennifer of Warren, MI
Source: consumeraffairs.com

GE Microwave Model JVM6175EF1ES - On July 26, 2014 purchased as a set stove
GE Microwave Model JVM6175EF1ES - On July 26, 2014 purchased as a set stove, refrigerator, dishwasher and microwave. From the beginning I had problems with the microwave with the door had a bad connection and the microwave would shut off. On April 2015 the microwave started working without me starting it and I had look up and I saw sparks on the inside and I unplug it. GE replace it and now after 2 years I have the same problem just started and would not shut off and I unplug it. Both times I was lucky to be home. I would like GE to fix my microwave. I understand it has passed one year but, I think appliances should not break down after 2 years. I would like it fixed or replaced if possible. Thank you for your cooperation in this matter.
Published: April 18, 2017
Elizabeth of Detroit, MI
Source: consumeraffairs.com

I am now facing my 5th repair appt about my 2 year old microwave. I have sp
I am now facing my 5th repair appt about my 2 year old microwave. I have spent nearly $300 on repairs to be told I can purchase a new one for 50% off. Well, $426 plus my $275 I have paid IS A NEW One! 20 hours of me having to be available for service. I did not know the life of this appliance was 2 years. GE complaint number **. This is an unacceptable resolution offered by GE!
Published: November 13, 2014
Lynne of Saint Augustine, FL
Source: consumeraffairs.com

GE is the only manufacturer who still makes an under cabinet size microwave
GE is the only manufacturer who still makes an under cabinet size microwave and therefore I use this product. I renovated my kitchen 14 years ago and on my second microwave. It is small, but does do its job, but when I work with a larger microwave I realize how different it is due to its size and less powerful.
Published: December 28, 2020
Sara of Somerville, MA
Source: consumeraffairs.com

After 22 months of use, the microwave stopped heating. Youll see the same p
After 22 months of use, the microwave stopped heating. Youll see the same problem all over the internet. Lights turn on, plate spins but no change at all in temperature. The repair call was estimated to cost more than the price of the microwave. Its almost like it was planned. Never buying a GE product again.
Published: October 4, 2013
W of Newton, MA
Source: consumeraffairs.com

I bought a GE 1750 microwave in May 2011, which got caught on fire last Mar
I bought a GE 1750 microwave in May 2011, which got caught on fire last March 2, 2012. Now, we have to go through all the hassles of having a repair tech come out and probably be without a microwave for months!
Published: March 4, 2012
Mark of Anderson, IN
Source: consumeraffairs.com

Bought a new GE dishwasher. Arm on top keeps falling off. Does not heat dry
Bought a new GE dishwasher. Arm on top keeps falling off. Does not heat dry. Dishes do not come out clean. Had repair man out four times, still not fixed. GE junk, junk. Will never buy GE again.
Published: September 9, 2013
Janice of Warwick, RI
Source: consumeraffairs.com

I have been trying to get this dishwasher to work since April. I have had i
I have been trying to get this dishwasher to work since April. I have had it serviced 2x and yesterday the board was replaced. Soon after the dishwasher started to say the same thing again. Press start and the cycle is paused and will start in 3-2-1. it does not start but repeats and beeps over and over. I have done everything in my power to get this rectified. It will run out of warranty in October and I havent been able to use it. As a consumer I am demanding a usable product that I spent my hard earned money on. Here is the model CDT875P4N2W2. I will go to any lengths to get some attention in this matter and I hope Consumer Affairs can contact GE Corporate for me.Dr. David ** Lewes Delaware
Published: August 11, 2021
David of Lewes, DE
Source: consumeraffairs.com

We bought this dishwasher, with third rack and steel tub, after extensively
We bought this dishwasher, with third rack and steel tub, after extensively reading reviews online. We went through Home Depot and had to wait a month for the dishwasher to be delivered. We have had it just over a month now and not only does it fail to get all of the dishes completely clean (even when run on heavy cycle) it NEVER dries even with the dry boost on. We never overload it or load it incorrectly and still there are dishes and utensils with food residue after its done running which takes hours. I predict it will rust out in about five years (planned obsolescence). The only feature Im happy with is that it is nearly silent. Not hearing it run helps to not remind me how much money we wasted.
Published: June 22, 2021
Susan of Endicott, NY
Source: consumeraffairs.com

As many others have indicated, the paint peels off the interior roof of the
As many others have indicated, the paint peels off the interior roof of the GE microwaves, and the area ends up rusting over. GE offers no repair or refund for this. Awful product, poorly built and should be avoided.
Published: May 23, 2014
Phillip of Seattle, WA
Source: consumeraffairs.com

The microwave has done its job for the last 15 years and is still going str
The microwave has done its job for the last 15 years and is still going strong. It isnt perfect, but it serves me well. The microwave is fine, but I am no longer a fan of GE products. The design of their stove makes it difficult to clean. I had to pick their dishwasher because it was the only one with the right dimensions. It does a terrible job cleaning the dishes.
Published: January 16, 2017
Beverly of Douglaston, New York
Source: consumeraffairs.com

It works great. My microwave is a small white one that has the power to hea
It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.
Published: January 19, 2017
Sharon of Catasaqua, PA
Source: consumeraffairs.com

I purchased my GE profile microwave in 2010 when my kitchen was being redon
I purchased my GE profile microwave in 2010 when my kitchen was being redone. I picked it for its style and the GE reputation. So far after 9 years, I hope this wont jinx me, it has been a wise choice. I use it daily.
Published: July 11, 2019
Jacquelyn of Schenectady, NY
Source: consumeraffairs.com

Had to order filter separately. No one said anything about filter not inclu
Had to order filter separately. No one said anything about filter not included. So it holds up the whole installation process. So now we wait! Not Best Buys fault unless it is supposed to be mentioned. Last microwave we bought, filter was included, twelve years ago.
Published: April 11, 2014
Reginald of W. Lebanon, NH
Source: consumeraffairs.com

Our dishwasher has only ever served as a dish wetter or drying rack. It has
Our dishwasher has only ever served as a dish wetter or drying rack. It has NEVER CLEANED DISHES UNLESS they were put in the dishwasher already spotless. We have a GE Slate with hidden controls. Now, the racks are rotting away and the cost to replace them is nearly the cost of the entire unit. We are going to throw this one out and get a new dishwasher of another brand. DO NOT BUY GE DISHWASHERS!
Published: December 10, 2016
Linda of Kent, OH
Source: consumeraffairs.com

I have had a few cheap microwaves but at this point in my life I wanted to
I have had a few cheap microwaves but at this point in my life I wanted to buy a good quality microwave that would last. Well I bought a 200 dollar GE microwave in February. 3 months later it went out on me. I did hard and soft reset numerous times with no success. They offered me a discounted check to replace it and it would take 4-6s weeks to receive. Instead we returned to place of purchase and they gave us a floor model to replace it. All was well for 2 months when lo and behold this one started doing the same thing. No amount of resetting would make it run. It went out cooking corn on the cob. Why is this so hard to keep running? Their response this time was a goodwill rebate certificate to purchase only a GE microwave. Why in heavens name would I want another one? It only lasts a couple of months and who is to say the 3rd replacement will not be the same.
Published: August 2, 2017
Erma of Leesberg, FL
Source: consumeraffairs.com

Cost of washer $749.95 plus 4-yr warranty, install and hoses, $273 equals $
Cost of washer $749.95 plus 4-yr warranty, install and hoses, $273 equals $1,023 for this GE stainless interior tall tub dishwasher GLD8700N20BB that only lasted 6 years and 4 months. It wont run, wont fill with water, nothing. Six years. Time to buy again. My advice, buy a cheap one and replace it every 36 months and forget the extended warranty. Installed: Sept. 2009. Dead: Jan. 2016. This was a replacement to an LG dishwasher that completely flooded my kitchen and caused a total tear out of my kitchen, and my homeowners insurance took LG to court. That LG cost $42,000 for a new kitchen and months of contractors and work. Washing dishes by hand is looking better every day... Think about it.
Published: January 31, 2016
Carol of Morgan Hill, CA
Source: consumeraffairs.com

Dishwasher has been running 3 hours and it still has not finished. It is th
Dishwasher has been running 3 hours and it still has not finished. It is the loudest dish washer I have ever owned and this is the 5th house I have owned. To top it off I just paid $270.00 for a GE professional to come to our house to troubleshoot our problems and it fix the issues. Guess what, problem not fixed and GE has my hard earned money. Thanks, GE.
Published: February 2, 2012
Frank of Cypress, TX
Source: consumeraffairs.com

Bought at Lowes (GE Slate GDT655SMJES Dishwasher). Even bought the extended
Bought at Lowes (GE Slate GDT655SMJES Dishwasher). Even bought the extended warranty. Leaked and buckled the floor while it was under GE warranty on December 12. Had to file with our homeowners insurance to get entire floor replaced, $1000 deductible, twice. They have been out 5 times and still not fixed. Now the new flooring is damaged from same leak. After nearly $5,000 of damages, not to mention the time we have spent you would think a new $700 dishwasher would be cheaper. We bought the refrigerator, double oven, convection stove and dishwasher, matching. At this point seriously considering buying a different brand of dishwasher even though it wont match the slate. Never will we buy GE again, they dont stand behind their product, disappointed in Lowes as well for passing the buck.
Published: February 7, 2018
Rebecca of Neosho, MO
Source: consumeraffairs.com

I purchased a GE microwave, model LVM1750DPWW, in 2012. It was delivered ap
I purchased a GE microwave, model LVM1750DPWW, in 2012. It was delivered approximately 12/6/2012 and was installed in July 2013 after our kitchen remodel was complete. In March 2014, my daughter was warming something on the rack when the back upper rear hook started sparking and caught fire. I am thankful the only damage was to the microwave and to the smell in the house for a few days. When I called Lowes and GE, they act like theyve never heard of this issue. Yet, I see many other complaints of the hooks catching fire. Just to be sure, I turned on the microwave again. The hook started sparking immediately. GE sent a repairman to the house who told me that GE ought to let people know not to leave the racks in the oven. Since she was cooking on the rack, it would be difficult not to have the rack in the oven. He said the oven was a safety concern, could not be repaired and that GE would bring out a new microwave and install it for me. Great! I was pleased - yet concerned. A couple days later, I received an email from GE customer service saying that we had put the rack in the oven incorrectly. There is NO way to have put it in incorrectly. Besides that, he couldnt have seen if this was true since the hook was burnt and melted. I am pretty angry.
Published: April 3, 2014
Kaitlyn of Houston, TX
Source: consumeraffairs.com

In January 2010, I bought a sensor cooking microwave oven (Model: JES1460DN
In January 2010, I bought a sensor cooking microwave oven (Model: JES1460DN1BB Serial #: MS900742B). I paid almost $500.00 for it. Now, in less than two years, the inside is already clipping off so it is dangerous to use. I returned it to the store and was told that the guarantee was good for only one year. So, I would have to pay to have it repaired. My last microwave (before GE) lasted well over 10 years. I always thought that GE was a good company; I guess not. I feel that it is their fault. I seldom use the microwave and I even clean it with a damp cloth. I do not think that I should have to pay for the repairs and I should be given some kind of a discount on a new one. I feel that GE is now in the business of making effective appliances. They should stand behind what they make.
Published: August 24, 2011
Pat of Ardenvoir, WA
Source: consumeraffairs.com

The GE dishwasher (model number GLD9312P02SS) I bought about 3 years ago is
The GE dishwasher (model number GLD9312P02SS) I bought about 3 years ago is not cleaning properly because the screening that keeps the bits of food out is disintegrated, and apparently, the part to fix it would cost over $300.00. I will never buy another GE product again.
Published: April 2, 2015
Tracey of Brampton, ON
Source: consumeraffairs.com

Built our house and had new GE Appliances. Oven is a GE Profile and the com
Built our house and had new GE Appliances. Oven is a GE Profile and the computer panel went out twice in the first 2 yrs. The profile microwave model PEB 7226 SF1SS IS NOW ONLY 3yrs old and not functioning. We rarely use the microwave. Will never buy GE anything in the future.
Published: June 22, 2017
Holly of La Vernia, TX
Source: consumeraffairs.com

Bought our GE Microwave (DVM1850DMWW) from Home Depot about 5-6 years ago.
Bought our GE Microwave (DVM1850DMWW) from Home Depot about 5-6 years ago. I can see a unit just failing; but to start burning, smoking and smelling is non-excusable. We were lucky enough to be in the kitchen at the time and catch the problem before it escalated. While the unit was just ok while it worked, potentially burning down our kitchen is inexcusable regardless of age. Time for a range hood and a small countertop model. A non-GE model.
Published: May 12, 2017
Michael of Downers Grv, IL
Source: consumeraffairs.com

I am using a GE Profile Spacemaker 2.0 microwave that is almost 8 years old
I am using a GE Profile Spacemaker 2.0 microwave that is almost 8 years old. I loved using this microwave until the touchscreen cracked under normal usage. Has anyone else had this problem?
Published: November 5, 2013
Reiko of Valencia, CA
Source: consumeraffairs.com

I spoke to someone in the customer relations department after contacting GE
I spoke to someone in the customer relations department after contacting GE cares. Our GE refrigerator purchased 16 months ago had malfunctioned. Within minutes of explaining the problem GE located my file in their system. They immediately extended the manufacturer warranty as a courtesy. I didn’t have an extended warranty but GE arranged to have the service technician come to my house to repair, what he discovered was a broken fan, in less than 24 hours at no cost. While the likelihood of a fairly new appliance needing repair is rare, the service technician did explain that repairs needed with GE appliances does keep him very busy. I am thankful for their CARE and saving my Thanksgiving turkey!
Published: November 23, 2019
Antonina of Greer, SC
Source: consumeraffairs.com

Ive had this dishwasher for about 3 1/2 years now, and never have I been so
Ive had this dishwasher for about 3 1/2 years now, and never have I been so dissatisfied with a product. I gave a review then, was contacted by a GE rep, followed their guidelines, even had a GE rep come out and review the problems. We changed our hot water temp, when we did dishes (not during clothes washing), checked to make sure the blades are not hindered, changed soap to Finish Gel (works best), added rinse aid. There is just not enough water to rinse off the dishes. Period. I do not add more heat/dry, and use Sanitize and Steam 99% of the time.What happens is the food sticks to the dishes and melds into them, causing permanent discoloration. This is no pot scrubber. It does no scrubbing! I have to wash my pots every time after I clean them in the dishwasher even if I pre-scrub them clean before washing! Sometimes the food from other dishes or the soap dumps onto the clean pot and makes it dirty! There should be a lawsuit against this company for this product. Its horrible! BUYER BEWARE! This rating should really be a 0 (zero)! Sorry I am not submitting proof of purchase from that time. We remodeled our kitchen in 2012.
Published: January 23, 2016
Linda of Orangevale, CA
Source: consumeraffairs.com

GE cafe dishwasher, model CDT725SSFOSS - Bought new home December 16, 2014.
GE cafe dishwasher, model CDT725SSFOSS - Bought new home December 16, 2014. Dishwasher worked well for a short period of time. Six months into ownership the unit began to leak and was quickly and efficiently repaired while under warranty. 10 months into warranty, the dishwasher began to rumble very loudly during every drain cycle, to the point where it sounded like it was going to walk out of the kitchen. Warranty tech showed up and had to order parts. Not sure which pump to replace he ordered both. Tech returns 10 days later and replaces both pumps. He turns power back on and the entire unit is dead electrically. Nothing works, pumps, motors, keypad, nada! Repair keypad was ordered along with a new wiring harness, just in case it was the source of the problem.2 weeks later, and one week before warranty expires, the repairman shows up and replaces the keypad and wiring harness. Yippie skippie, everything works but the tech is still confused, telling me the keypad lights should turn off at the end of the cleaning cycle, he could never make that happen. He completes his repairs on December 23. The unit performs flawlessly for 3 complete cycles, except the lights on the keypad never turn off at the end of the cleaning cycles.Sometime during the week of January 11-17 (while I was traveling) the unit dies again. Completely inoperable electrically. Follow up call with GE warranty service and the entire focus is on the fact that the warranty has expired. I keep pressing and the warranty person finally admits that service parts should carry a 30 day warranty. Service tech arrives and tells me he has to order parts. Keypad has been back ordered and I have no idea when it will show up.Totally unreliable expensive piece of junk. I can only imagine what the future holds. This experience seems to mimic Jack Welchs business philosophy to a tee - maximize profit and return to the shareholders while minimizing production costs and ignoring the customer needs completely. Highly recommend that you run any direction except towards purchasing any GE appliance, especially the Cafe series. Dishwasher. Nonexistent quality controls, no parts available, disappointing performance, extremely high price, P.O.S! DO NOT PURCHASE GE APPLIANCES. Negative Stars rating is what I would give this product. It will for good recycle materials at the scrap yard, sooner than later I am afraid!
Published: January 25, 2015
Neil of Cypress, TX
Source: consumeraffairs.com

I bought this dishwasher GLDT690TBB-00 on 05/12. Its not even 2 yrs old. I
I bought this dishwasher GLDT690TBB-00 on 05/12. Its not even 2 yrs old. I had some minor complaints about how hard it was to fit bowls, how the utensil rack wasnt easily accessible, how long the cycles took, how it had to be vented right after a cycle to keep clean dishes from smelling musty... But I was willing to put up with that. I spent about $700 new. The dishes did come out clean, if I stacked them properly. I only used it when full, about 2x/week, as I am an aging widow & live alone. It stopped functioning a few days ago. Control panel lit up, a little water came in, but no action with spray, etc. Called a local repair company today. They say the control panel is shorted out, and that in turn burned out the motor. The repair cost would have been $524.61. REALLY? Not doing that! Very disgusted. Ill never buy GE again. Last KitchenAid lasted 12 yrs, but as all the repair guys say: They dont make em like they used to! Too many bells & whistles. All I require is clean dishes, and for the appliance to do its job.
Published: April 15, 2014
Eunice of Douglasville, GA
Source: consumeraffairs.com

I have microwaved many types of food in mine! Remember, it’s not just for
I have microwaved many types of food in mine! Remember, it’s not just for reheating leftovers! I have cooked fish, and chicken successfully. Those turned out juicy and tender. I follow directions from a microwave cookbook. It’s easy and clean up is a snap.
Published: July 11, 2019
Pamela of Sun City Center, Florida
Source: consumeraffairs.com

I also have a GE Profile dishwasher with malfunctioning wheels. I read this
I also have a GE Profile dishwasher with malfunctioning wheels. I read this site, and was comforted and enraged that I was not alone with my melting wheels. I sent GE customer service a note, explaining my problem. I also included a link to this site in my note. I explained that I was a loyal GE customer and that they should stand behind their products although my unit was no longer covered under warranty and did not qualify for the recall. GE responded to my e-mail with in 12 hours. They sent me a complete set of new wheels for my bottom rack free of charge, and sent out a technician to install them, again free of charge. They also e-mailed me to make sure I was happy and no longer had concerns. I am thrilled with my experience. Let me say that again I e-mailed GE and within 8 days (a holiday included), I had new wheels and a technician to install them at no charge.
Published: January 10, 2012
Amy of Olathe, KS
Source: consumeraffairs.com

Second GE Spacesaver Microwave - It is a total mystery, no clock, no light,
Second GE Spacesaver Microwave - It is a total mystery, no clock, no light, no fan, no power. We replaced a GE Spacesaver that came with our house with a new GE Spacesaver Adora (Model DVM1850DM4WW). It has been in use for less than 2 years and has been used only a few times per week. I have a Sharp Carousel II that we use in our basement. It gets as much use as the new GE. It is 28 years old, and works fine every day. This is the second GE product and this one lasted less than 2 years. Ill never buy another GE product. I was trying to support an American company. Anyone know a good one that makes microwaves?
Published: November 8, 2012
Alan of Walton, KY
Source: consumeraffairs.com

Almost immediately after purchasing the GE microwave we started having prob
Almost immediately after purchasing the GE microwave we started having problems with the circuit board. It is now totally on the blink after only 4 years. This was a high price appliance. Sometimes when setting the timer on 30 seconds, the microwave would still be running and after looking at the timer it would still have 4 or more minutes left to cook. This is a FIRE HAZARD! We have lost food from timer malfunctions. This is a product I would be afraid to purchase. I am wondering why cant there be recalls on these cheaply built defective microwaves since you read of the same malfunctions over and over. GOODBYE GE!
Published: July 23, 2015
Jeff of Savannah, GA
Source: consumeraffairs.com

GE has agreed to replace and install my microwave. I am very satisfied that
GE has agreed to replace and install my microwave. I am very satisfied that they understood my concern in this situation and agreed to my request.
Published: January 1, 1970
ken of Huntington Beach, CA
Source: consumeraffairs.com

I called GE and they said they cant send a magnetron through the mail as it
I called GE and they said they cant send a magnetron through the mail as it is dangerous. Well then, how do other companies sell a magnetron via their websites? They are full of it and I got the same issue, $59 for part and $89 for service call, and another charge for labor. What the....... I asked, Isnt the $89 the labor? She said No, that is the service fee. What a racket they have going on.I will not purchase another GE microwave, even though my other appliances are GE. My microwave is six years old. My GE refrigerator ice maker also stopped working after 5 1/2 years. I have had GE washing machine and dryer without no real problems after 12+ years. Maybe GE needs a class action lawsuit to shape them up??? Anybody up for it???
Published: July 31, 2013
Lisa of Ladson, SC
Source: consumeraffairs.com

GE microwave turns on by itself, creating a fire hazard. We could not figur
GE microwave turns on by itself, creating a fire hazard. We could not figure out how our plastic plates melted, until we witnessed the GE microwave turning itself on by itself. Also filed a report with saferproducts.gov. It may have to take a death of a human to have this dangerous product recalled by GE. Great business plan, GE!
Published: May 21, 2015
Mark of Reisterstown, MD
Source: consumeraffairs.com

Does not clean well nor dry well even on the more powerful cycles. I rinse
Does not clean well nor dry well even on the more powerful cycles. I rinse off all the food and if anything is accidentally missed, it just gets baked on. Very disappointing. Also much of the upper rack item remain very wet at the end of the cycle. Drying issues: I use the most powerful drying cycle option but contents remain wet at the end of the cycle, especially plastics and top rack utensils. Not just damp, but large drops of water remain. Cleaning issues: Even when I use the heavy cycle, unless I remove all traces of food from the contents, the food remains and worse, now baked on. This model has a sanitized cycle so basically I use this dishwasher to sanitize only rather than clean, dry and sanitize. Completely unacceptable.
Published: December 7, 2016
Joan of Middletown, NJ
Source: consumeraffairs.com

I purchased a GE Microwave Oven model # JES1139WL03 in late May of 2010. In
I purchased a GE Microwave Oven model # JES1139WL03 in late May of 2010. In early July, the paint started coming off the inside of the door when I wiped it with a damp dishcloth. I called Lowes, where I had purchased it, but was told that their warranty was only 30 days. I called GEs Consumer Support line and was told that for $65, I could ship the microwave to a repair center who would determine whether the machine could be repainted or would need to be replaced. I was told that either would require me to pay for it, since the machine still worked and peeling paint was not considered to be a warranty item. I guess if it catches fire, then they might warranty it.
Published: September 30, 2012
Mary of Coden, AL
Source: consumeraffairs.com

Enamel curdles and becomes unattached from the ceilings of the interior of
Enamel curdles and becomes unattached from the ceilings of the interior of the microwave. Family member purchased 3-yr. newer model and the same thing happened. Theirs makes a terrible noise while cooking! Inferior product - inferior, unreliable materials!!! No accountability or sign of improvement! I will never buy a GE product again.
Published: January 30, 2015
Jill of Cullowhee, NC
Source: consumeraffairs.com

I had a problem with my GE Profile Dishwasher that I had for several years
I had a problem with my GE Profile Dishwasher that I had for several years and I had it on factory warranty. However, the last time they came to repair, they did not have parts available to fix anymore. So, they recommended new one. I worked with Consumer dept and made arrangements to replace with one they recommended at $500+. After several efforts to get it delivered, it was and we began using. It is not a Profile like my old one and it does not have the additional washing, rinsing and drying cycles as the Profile. It is a flat out bottom line washer. No, sani clean etc.. We have used the machine about 4 times and each time we have to rewash several of the dishes and especially the silverware. This is the most disgusting piece of equipment I have ever used. My home is loaded with GE products from years ago, mostly the Profile series and I have been delighted with the products and service. This machine is a disaster. I cannot believe that GE has this on the market or maybe this is a machine they use to satisfy customers who may threaten to use someone elses. It was not free, as I say it cost over $500. The stores and onlines advertise better machines on sale for less. I have GE stock which I will sell. They are going down on Quality. Consequences: Stuck with poor machine that does not do job that I paid good money for. Really, GE, get yourself together. Product Model:GDF510PSD1SS.
Published: December 5, 2013
Robert of West Roxbury, MA
Source: consumeraffairs.com

A recall on a dishwasher: The heating element was replaced due to the fact
A recall on a dishwasher: The heating element was replaced due to the fact they said it could catch fire. The bottom of the dishwasher is plastic. They replaced the heating element with the same kind of element that was there. How could that be any safer if the bottom is still plastic? I have children in the house; I feel this is a dangerous situation. I am dissatisfied with GE. This is the third dishwasher with the same problem in a matter of 5 years.
Published: August 23, 2012
Gloria of New Jersey, NJ
Source: consumeraffairs.com

This dishwasher is less than 4 years old and the rack is rusting away. It s
This dishwasher is less than 4 years old and the rack is rusting away. It seems like it happened overnight. I didnt notice anything and then all of a sudden the first is everywhere! The metal inside of the plastic is even disintegrating. It seems like it was rusting before the plastic coating came off. The only good thing I have to say about this dishwasher is that it is quiet. At 4 years old I dont think I should be having to replace both teams!
Published: October 13, 2016
Diane of St Peters, MO
Source: consumeraffairs.com

Very heavy to mount above a stove, not enough watts. The model I have is 90
Very heavy to mount above a stove, not enough watts. The model I have is 900 watts, too many options for cooking different foods, not many parts are available to make a repair on any of the GE microwaves, I would not recommend purchasing a GE.
Published: July 17, 2019
Raymond of Washington, Pennsylvania
Source: consumeraffairs.com

I also bought a stove as well as the dishwasher. We Told them with great co
I also bought a stove as well as the dishwasher. We Told them with great concern to put a extra warranty on the more expensive item, which was the dish washer... more could go wrong. We all agreed, including sales person. Day before the first year, the dish washer was not draining good. They said the warranty was running out. I told them, I had got extra yr warranty. The robot voice said it might be over. The repairman came in, and said the same thing. The repairman replaced everything in the dishwasher. It took him 3 visits. He got it working. He claimed there was an extra orange ball in the part and that why it didnt drain well.I started using it for 2 weeks and it stop draining completely. When I bought it the salesperson said, See I added the extra warranty on. But unbeknownst to me, she put it on the stove... How the heck am I supposed to know she did it wrong. I call the company and they said, Look at your receipt. And sure enough, it was on the stove. Looking at it and how the salesperson made it sound, it was understood by all that the warranty was on and I had an extra yr on the dishwasher... I looked at the receipt. Had a list of what I bought the warranty and we were good to go. Everything was replaced in it, everything. It was a mechanical issue and yet here it sits not working and I havent even paid for it. I am disabled and was give a lemon. I would never recommend a GE anything. This was a first... I usually buy Whirlpool and never ever had a problem... Theyre selling lemons and they know it.
Published: June 3, 2014
Carol of Enfield, CT
Source: consumeraffairs.com

GE Profile GLD4408RBB: Bought this dishwasher at Home Depot 2010 for our FL
GE Profile GLD4408RBB: Bought this dishwasher at Home Depot 2010 for our FL condo. We visit there periodically, dont rent out. We have used this dishwasher probably 50 times since buying. It never wash dishes well, leaving residue and we do clean them first. Now it doesnt drain; seems like pump not working. Its only five years old and hardly used. Its not worth having a repairman for labor and cost of parts. Very disappointed with GE product and wont buy another one.
Published: January 18, 2015
Janet of Monroe Township, PA
Source: consumeraffairs.com

Microwave GE Monogram - For the second time in as many years, the glass doo
Microwave GE Monogram - For the second time in as many years, the glass door on my microwave just blew out and spewed glasses all over my kitchen. Luckily, no one was hurt except we are still getting glass in our feet a week later. My husband and I both contacted GE by email with no response whatsoever. Clearly, having read about this happening to many others, this product should have been recalled. It is their top of the line. The microwave wasnt even in use. GE must not need any customers and they have sure lost this one.
Published: June 25, 2012
Rita of Key West, FL
Source: consumeraffairs.com

My husband purchased a General Electric Dishwasher from Badcock Home Furnis
My husband purchased a General Electric Dishwasher from Badcock Home Furnishings in Gainesville Florida as a surprise for me in 2016. I have owned four houses and five dishwashers previously to owning this General Electric Dishwasher. None of my other dishwashers were by General Electric and worked fine. This General Electric Dishwasher is by far the worst dishwasher I have ever used in my life. It does not clean dishes no matter how well you stack the machine with your dirty dishes and utensils. I can always count on having to rewash at least 10 dishes and or utensils for each load that I wash in this dishwasher. Also, the detergent dispenser does not empty completely.
Published: August 19, 2017
Deborah of Hawthorne, FL
Source: consumeraffairs.com

I bought GE Microwave JES1139BL03 in 2011 and the white paint inside has be
I bought GE Microwave JES1139BL03 in 2011 and the white paint inside has been peeling off. I think it is defective because I have had other brands and none of them have done this. This microwave was manufactured February 2011.
Published: July 17, 2012
Victoria of Lewiston, NY
Source: consumeraffairs.com

Have had dishwasher for 3 years and it quit working. Had appliance repair p
Have had dishwasher for 3 years and it quit working. Had appliance repair people out 3 times and they replaced every circuit board and harness in dishwasher as per GE and still doesnt work. GE own techncians dont even know how to fix it. So I am replacing it! No more GE appliances for me!
Published: March 8, 2020
Tom of Slippery Rock, PA
Source: consumeraffairs.com

We have a GE PROFILE dishwasher that has served us well for several years.
We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!
Published: October 12, 2011
David of Egg Harbor Twp, NJ
Source: consumeraffairs.com

My GE microwave works perfectly for microwaving and baking. It is also a co
My GE microwave works perfectly for microwaving and baking. It is also a convection oven and it works as well for baking as the microwave component does for microwaving. It is roomy and accommodating. Ive had the microwave for 10 years and have never had a problem with it.
Published: January 19, 2017
Denise of Mocksville, NC
Source: consumeraffairs.com

I have had a GE Profile countertop microwave for 13 years and it still perf
I have had a GE Profile countertop microwave for 13 years and it still performs great. I bought it at the time because Consumer Reports magazine rated it as one of the top microwaves. It performs well on all functions.
Published: July 4, 2019
Larry of Brookville, OH
Source: consumeraffairs.com

Door would not latch, so entire locking mechanism was replaced. Still wont
Door would not latch, so entire locking mechanism was replaced. Still wont lock. Repairman said it looks like door is warped or bent and door may need to be replaced. We have used the dishwasher twice a week for a year and suddenly it wont lock. Have heard this is a common issue. Is this true? Is there a recall?
Published: August 21, 2015
Jayne of Sun City West, AZ
Source: consumeraffairs.com

We have a GE profile dishwasher for about 14 months. I just found out last
We have a GE profile dishwasher for about 14 months. I just found out last week that its out of warranty and that the 2 circuit boards inside are bad so the tech came out and didnt have a replacement board on his truck saying they never have problems with this dishwasher so hell order this part and be shipped to my house. He would install it on the following Thursday so Im sitting here waiting for service. I finally called to find out that GE decided that it is going to be repaired on Friday. I did not know this of course so I asked for a supervisor. I was put on hold with no answers, finally hung up in disgust.
Published: February 23, 2012
Theo of Philadelphia, pa
Source: consumeraffairs.com

I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 f
I have a 3 and a half year old GE Cafe Dishwasher which I paid over $1400 for and yesterday, when I ran it, I had a couple of cups melted when I opened it. This morning, I opened it to remove the remaining dishes. I closed the door to it and left for work. I did not run it again, just emptied it. My husband came home about an hour after I left to a house filled with smoke and the smell of melted plastic. He opened the dishwasher and found everything inside melted. The spinners, the silverware holder and all the plastic rack dividers were totally melted.Apparently, the heating element stuck on and overheated it. If he hadnt come home when he did, I believe our home would have caught fire. He said the whole kitchen was much hotter than the rest of the house. The service repair man said it cant be fixed because it got so hot it melted the seals in the motor. It was not a wiring problem with the house. It was a problem with the dishwasher itself. So now, I am out $1400 plus a house full of very toxic smelling smoke.
Published: May 8, 2012
Christy of Amarillo, TX
Source: consumeraffairs.com

I thought there were food particles between the glass plate and the ring. W
I thought there were food particles between the glass plate and the ring. When I took out the plate, I saw that the paint had bubbled and was peeling off the bottom of the microwave. Extremely unhappy with this. Ive had hand-me-down off brand microwaves that lasted much long than this GE and with NO PROBLEMS until they just rolled over and died. I have all GE appliances in my kitchen and have to say that Ill never buy GE again. Electric stove is a problem, dishwasher a problem. Refrigerator was a problem (when it was new! it was fixed and thankfully is still running well).
Published: July 30, 2014
Jackie of Somerset, NJ
Source: consumeraffairs.com

GE 1.6 cu ft over the range microwave. It performs well and has multiple op
GE 1.6 cu ft over the range microwave. It performs well and has multiple options preprogrammed on keypad. The only challenge was installing and change over to an outside back exhaust (horizontal) to a vertical in wall duct.
Published: July 12, 2019
Carl of Bensalem, PA
Source: consumeraffairs.com

I purchased this GE Profile dishwasher last June, I paid $1,499.00 for it a
I purchased this GE Profile dishwasher last June, I paid $1,499.00 for it and have had three (3) service calls. The first one said the water is not hot enough, the second one said run the water in sink and get hot before you use the dishwasher. The tech was here again this morning and called in to tech services and was told put plates on the right side of the rack only and the dishes will get clean. Are they kidding me? I called the 800 number for customer service and was told by Dominic (rep in customer service) that they would replace the dishwasher and allow me a 40% discount on a new one because this one is working as designed. It is my understanding that the dishwasher should wash dishes, so that tells me it is not working as designed. I want a new dishwasher, preferably one that washes the dishes and not one that I have to pay an additional 60%. Are you kidding me? This is not right. I have read the reviews on this dishwasher and it seems everyone who purchased the dishwasher I have are having the same problems and it is not working as designed. Please let me know asap when the replacement dishwasher will be delivered. I will not pay an additional 60% for another. It is not right that you would keep making excuses until warranty runs out. I notified you of this problem one month after I purchased it and I have lived with this problem for almost one year and now you tell me that you will give me a discount on a new one. I have already paid for a new dishwasher and that is what I expect in return. Thank you. I expect to hear from you soon.
Published: May 17, 2012
Glenn of Powder springs, ga
Source: consumeraffairs.com

I was missing my wiring/ schematic diagram with my dishwasher and after spe
I was missing my wiring/ schematic diagram with my dishwasher and after spending hours on GE website to no avail I called the service center and was told they would send me an email that I would have to respond to and then they would email me a diagram in 8-10 business days. Email in 8-10 business days... WHAT!!!! I replaced the UI board after 2 1/2 years and the control board Fault code LED was blinking 7 times for a temperature sensor circuit has become inoperable. This is their fix; Disconnect the power at the circuit breaker for about 30 seconds and then reset the dishwasher. If the problem persists, contact service. No instructions on how to reset the dishwasher anywhere. American business at its best. Never GE again!
Published: September 5, 2019
Mark of Goodyear, AZ
Source: consumeraffairs.com

We have had to repair new appliances, the fridge and the dishwasher. The ic
We have had to repair new appliances, the fridge and the dishwasher. The ice maker doesnt work and the water flows only when it feels like it. We paid good money for the Profile models in the new home. There were four repairs before these mentioned. Now we refuse to fix them any more. We will buy another brand next. We would never recommend this to anyone. Its sad for the company to produce such problem appliances for people. Obviously, they are not interested in repeat business. Now, there is this recall! It is annoying!
Published: August 10, 2012
Shirley of Dallas , GA
Source: consumeraffairs.com

I work as a service tech for a major insurance company. I am a master tech,
I work as a service tech for a major insurance company. I am a master tech, and master electrician. The company that I work for owns an apartment complex which is used to house company executives whose offices are located at other sites, but often come to the Chattanooga Site to work short term. I was called to repair an old dishwasher in one of the apartments. Upon looking at the existing dishwasher, I decided to replace with a new one. I received a new GE model GDF 510 PGD 1WW dishwasher on November 8, 2013. As usual I unpackaged the appliance and examined the exterior. Finding no visible damage, and with the help of a master plumber, I removed the old dishwasher, and installed the new one. After all the connections were made, I opened the door, removed all the packaging from the dishwasher, and found the upper spray arm lying in disarray in the bottom of the machine. Assuming that this was the way that the machine was packaged, I installed the spray arm, plugged the machine up and started the machine as the operations manual instructed. The machine would not work. The power lamp would burn solid for a few seconds and start flashing. I tried to start the machine a number of times while reading the instructions, and while my partner read the instructions aloud, but with no results. Finally, I used a screwdriver to hold the door switch closed, pressed the start button and the unit started. The catch mounted on the door would not make the door switch, mounted on the machine body. We tried to adjust the switch and the catch, but with no success.The dishwasher did not show any signs of exterior shipping damage, but for some reason the upper spray arm was off and lying in the bottom of the unit, I found a small piece of broken plastic and a screw in the bottom of the machine, and the door switch would not make. Outside that I have no complaints. I am not sure where this machine was assembled, but it certainly was not equal to the machine that we removed. Thanks GE for making my job harder. I will have to find another dishwasher Monday and replace the damaged one, and perhaps send this one back, but the replacement will certainly be another brand.
Published: November 9, 2013
Timothy of Guild, TN
Source: consumeraffairs.com

Soon after getting our new Cafe Microwave CVM2072SM3SS the control panel di
Soon after getting our new Cafe Microwave CVM2072SM3SS the control panel died. I called GE and power cycling got it going again. This is an over the stove microwave, so we were also told by GE not to use the right front burner without the fan on boost. The problem persisted from time to time and steadily got worse over our 5 years of ownership. Reading the internet this was a common problem known to GE but they took no action to contact owners. The panel is now dead and my only option, having tried the fixes on Youtube, is to invest money starting at $108 for an inspection or buy a new Microwave. My entire experience with this product has been a big disappointment as I also own a GE Cafe range, fridge, and dishwasher.
Published: February 8, 2017
Geoffrey of Thousand Oaks, CA
Source: consumeraffairs.com

When I entered my home I notice the microwave door was open and light was o
When I entered my home I notice the microwave door was open and light was on. I closed it and took packages to my room. When I entered the kitchen I seen flames coming from inside unit. I put out flames with a fire. The panel was off and microwave was empty. My son said he left the door open because when he closed it hummed. I am very blessed that my home or loss of life did not happen. I contacted GE to see if there was a recall and was offered a 20.00 discount. I really feel that this is a hazard waiting to happen.
Published: January 25, 2019
Donna of Wimauma, FL
Source: consumeraffairs.com

Bought the whole GE profile kitchen series 2 years ago. Last week the micro
Bought the whole GE profile kitchen series 2 years ago. Last week the microwave went dark, blew a component, and is dead. With only two people using it off and on for reheating, hardly got our money worth. Called GE for assistance and went back to the store where it was purchased. No one offered any financial assistance with the loss. The microwave itself was $500. My husband and I are very disappointed in the product and service.
Published: November 12, 2015
Lynda of Winter Haven, FL
Source: consumeraffairs.com

Had model JES1460DS3BB less than 2 years. I started to smell burning plasti
Had model JES1460DS3BB less than 2 years. I started to smell burning plastic when using it. Research tells me the wiring is burning up. Im sick and tired of GE appliances. Ever since my GE toaster caught on fire in 1969 Ive had bad luck with GE. I gave the company another chance when I bought this microwave. I will never buy another GE appliance - large or small.
Published: September 7, 2018
Annette of Bacliff, TX
Source: consumeraffairs.com

Just bought a Monogram dishwasher one week ago, and the front sound barrier
Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...
Published: December 12, 2014
Jin-Fa of New Albany, OH
Source: consumeraffairs.com

We have an overhead microwave that fits nicely into the spot. The power lev
We have an overhead microwave that fits nicely into the spot. The power level seems to have dropped off, but this is after more than 8 years with lots of daily usage.
Published: January 24, 2017
D. of Santa Clara, California
Source: consumeraffairs.com

I bought my GE DISHWASHER many years ago. Only use once in a while because
I bought my GE DISHWASHER many years ago. Only use once in a while because there are just 2 of us in the house and it takes too long to fill it, but when I do use it it work fine.
Published: January 21, 2018
Joan of Roslindale, MA
Source: consumeraffairs.com

GE profile microwave magnetron burned out after 2 years. Part is supposed t
GE profile microwave magnetron burned out after 2 years. Part is supposed to be under warranty, but repair is not. There are no service centers in my area. GE wont just send me the part, or let me send them my old part.
Published: July 29, 2011
Steve of Bayfield, CO
Source: consumeraffairs.com

My dishwasher is a GE Profile. It is as quiet as a Bosch we had in another
My dishwasher is a GE Profile. It is as quiet as a Bosch we had in another home we had but it must cost half as much. We have it 8 years now- no problems. Never had a service call or anything wrong with it. It owes us nothing.
Published: January 20, 2018
John of Barnegat, NJ
Source: consumeraffairs.com

In January 2013, my husband and I purchased new appliances from Home Depot,
In January 2013, my husband and I purchased new appliances from Home Depot, including the above referenced dishwasher. The first dishwasher was delivered broken. The display panel was detached from the body of the dishwasher. At that point, I was concerned about the quality of the product. From the way it was detached, it appeared to be very cheaply made. (It was also installed incorrectly, causing a leak under our sink and ruining the bottom of our cabinetry. We settled this with Home Depot, but I include this detail to help emphasize my frustration over this whole situation.)When I contacted Home Depot about the faulty product, they agreed to provide a replacement, so I decided to give it another try. I wish now that I had simply returned the product and purchased another brand. Upon receiving the new dishwasher, I noticed immediately that the edge of the inner rack was scratched so badly that the plastic coating was gone, and rust had already begun to appear. I had to call customer service and get replacement racks. (More on this to follow.) Allow me to detail our service call records:Call #1. Heat dry didnt work at all. The technician told me that I needed to run the water in the sink and make sure it was very hot before running the dishwasher, and he changed the settings. This created a slight improvement, but not much.Call #2. Soon after, detergent tabs started to get stuck in the dispenser cups. I was using the exact brand recommended in the manual. The technician told me that detergent tabs were just the worst, and that I should try gel detergent, even though this is contrary to what the manual states. The detergent ruined my silverware, and I have had to purchase a new set, which I now hand wash.Call #3. Using gel detergent did not work. Technician came back, and told me the wrong replacement racks were sent. That must be what was blocking the water from getting to the soap. He ordered another replacement rack. He brought a plastic door, watched the water, and told me the upper arm wasnt spinning fast enough. He made an adjustment and claimed to fix that.Call #4. Detergent still not emptying from the cup. A different technician came back and used the plastic door. He found a different problem, but did not have the parts to fix it, so, another service call had to be scheduled.Call #5. Technician comes back, and finally fixes the detergent cup problem. For now.Call #6. Heat dry now does not work at all. There is so much water on the dishes that I have to hand dry them, and afterward, I have to mop my floor. There is just a massive amount of water in the dishwasher. In addition, it will not start except on a one-hour delay. Pushing the delay button does nothing to change the settings, and does not allow me to scroll through like it should. This appointment is scheduled for today, but I am not hopeful that anything will change.At this point, I have no faith that this dishwasher will ever work. Customer service did extend my warranty for six months, but that is the only concession I have gotten from them. That extension will expire soon, and I fear that at that point I will simply have to spend another $600 on a new dishwasher and leave this one on the curb. Its unacceptable for any consumer to have to purchase a new dishwasher less than two years after purchasing from GE.
Published: April 25, 2014
Mandy of Lewisville, TX
Source: consumeraffairs.com

We got the GE cafe series appliances with our house. We just completed 16 m
We got the GE cafe series appliances with our house. We just completed 16 months in our new house and the microwave stopped working. We had to call the GE cafe person to troubleshoot the problem. He charged us $80 (without even touching the microwave) and said we will have to spend $450 more to fix it. This is such a horrible customer experience. I had a $40 microwave in my old apartment which lasted for 4 years without a single problem. I am definitely not paying $450 for a useless microwave. But now I am worried about remaining appliances I have from GE. I understand that you would say you cant do anything as the appliances are not in warranty anymore. But if you really care about your customers, you should start looking into this and fix it. I am very very disappointed and I am not letting this go. I expect someone from GE to help us to get this fixed. Thanks for your patience to read this outburst of a disappointed customer.
Published: August 5, 2015
Shweta of Issaquah, WA
Source: consumeraffairs.com

I purchased a newly built home which had all GE appliances in the kitchen.
I purchased a newly built home which had all GE appliances in the kitchen. After 2 years and 5 months, the microwave no longer heats the food. I had a 3rd party appliance repairman come to do a diagnostic evaluation. He informed me that the magnetron has gone bad. To have this repaired would be the same price as purchasing a new microwave. He also informed me that the magnetron should never go bad in such a short amount of time. I contact GE and my warranty was for 2 year so the best they can offer is a $75 good will certificate. What this means is I have to purchase a new microwave and send in proof of purchase and in 4-8 week, GE will send me a $75 rebate check.I am disappointed in the GE product. Their products are now made in Asia (my microwave says made in Malaysia) for cheap labor and the quality has gone down. What is worse is that they do not stand by their product. The fact that something as serious as the magnetron went out in less than 3 years is a red flag that it was not assembled correctly. The microwave is listed at over $500. I would have been happy with GE even paying half but $75 will not even cover the cost for shipping and installation. I am very disappointed.
Published: March 9, 2020
Christina of Gaithersburg, MD
Source: consumeraffairs.com

GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the f
GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.
Published: July 29, 2013
Roy of Burlington, ON
Source: consumeraffairs.com

I replaced a GE JEM25 microwave when the Magnetron gave up with a PEM31DWW
I replaced a GE JEM25 microwave when the Magnetron gave up with a PEM31DWW unit. Within 14 months the paint on the ceiling of the oven started flaking off. Contacted GE and they offered to sell me another oven for $166. After reading all the negative reviews on this site, I dont think I will ever buy another GE product.
Published: February 21, 2014
Rob of South Lake Tahoe, CA
Source: consumeraffairs.com

We recently purchased three GE Profile stainless steel appliances for our n
We recently purchased three GE Profile stainless steel appliances for our new home. The total was somewhere around $3500. Within two weeks our $1000 dishwasher would not work. It took FOUR service calls and THREE weeks for it to finally be repaired. Now our $2000 oven (traditional/convection) has stopped working and the oven light will not go off without us tripping the breaker. Service tech not available for 5 days. I am expecting the new micro to go out any day now. All of these appliances are less than two months old. We had GE builder grade appliances in our previous home that are still running strong after 16 years. That is the reason we went with GE again. However, after the above mentioned issues with our new GE appliances, I encourage anybody who reads this to NEVER, EVER BUY ANY GE PRODUCTS AGAIN.
Published: July 12, 2016
Christy of Mckinney, TX
Source: consumeraffairs.com

My microwave is only 5 years old. It is burned out electronically. I would
My microwave is only 5 years old. It is burned out electronically. I would never buy another GE product. My GE Profile stove needs a $300 repair after 4 years.
Published: October 12, 2012
Steven of Mt Sinai, NY
Source: consumeraffairs.com

GE jvm1750sp1ss microwave - bought in 2010, less than 4 years old has stopp
GE jvm1750sp1ss microwave - bought in 2010, less than 4 years old has stopped working. Lights are on, but when we hit the start button we hear a small pop and nothing else. The clock does work counting down but nothing else. I happen to love this microwave, it was a gift for my wife. It now no longer works and cannot afford a new one. Option 1: replace parts myself for 150.00. Option 2: call a technician for 200.00 plus parts or option 3: do without. Option 4: wait to afford a new one. I guess all things grow old but we should have enough history on these items to post a life span. Well a story like this usually falls on deaf ears but if someone is reading, make the suggestion on the life span or make the parts affordable. Thank you.
Published: December 9, 2014
Michael of Wayne, NJ
Source: consumeraffairs.com

GE DE68 00307A microwave was bought in June of 2011. Last weekend, August 2
GE DE68 00307A microwave was bought in June of 2011. Last weekend, August 25, I was heating water and the microwave started smoking and then failed. The entire apartment was filled with chemical smelling smoke. I have a parrot and had to get her out immediately as this type of smoke is highly toxic. I had to keep her out all night long.
Published: August 29, 2012
Gretchen of Minneapolis, MN
Source: consumeraffairs.com

Excellent. The dishwasher cleans dirty dishes and dries them as I expect. W
Excellent. The dishwasher cleans dirty dishes and dries them as I expect. We use all the features periodically, usually the RINSE & Normal wash daily. We rarely use the China setting, but we do use the pots and pans and hygienic features as well. We also occasionally use the delayed start feature. Our dishwasher is a decent size four our family for daily use and for large get-togethers. Our house came with a WHITE dishwasher, which were not totally fond of as a personal preference, BUT, its LOOK and design are fine by our standards. We have had a problem with the door catching on the screw that holds the dishwasher in the cabinet. Seems like a simple fix, but it hasnt been. Id like to see that problem go away for any dishwasher installation.
Published: February 24, 2016
Dennis of Spring Branch, TX
Source: consumeraffairs.com

GE Model WES1130DM2BB MFG APRIL 2011, bought Oct 2011 @ SAMs Club. Microwav
GE Model WES1130DM2BB MFG APRIL 2011, bought Oct 2011 @ SAMs Club. Microwave continues to run after cook time and will not stop until unplugged! Service Dept offers a $25 discount on a new GE Microwave after cutting cord & sending info plate in. I am concerned this microwave will cause a fire! Luckily I was near and unplugged it!
Published: May 14, 2014
Amanda of Powell, TN
Source: consumeraffairs.com

Clean neat appearance over stove. Fast consistent heating. Easy heating opt
Clean neat appearance over stove. Fast consistent heating. Easy heating options. Turntable on or off. Also, love the stove top light. Cost a bit more than I thought it would, but not much more than others.
Published: July 19, 2019
Wayne of Rocky Mount, North Carolina Area, NC
Source: consumeraffairs.com

My GE over the range Microwave has broken about 4 times in a years time. My
My GE over the range Microwave has broken about 4 times in a years time. My warranty company American Home Shield (AHS) has decided that instead of replacing this piece of garbage, its somehow worth it to keep on fixing it, which is apparently their MO for all their customers but I digress. After the latest breakdown (microwave lost power completely), I was referred by AHS to GE Appliance repair. Thus began the nightmare. The tech that showed up was incompetent at best. He showed up, looked at me, made a grouchy face and proceeded to walk in the kitchen with an attitude like he was doing us this massive favor. He opened the microwave door, closed it, opened his computer and ordered 10 (yes 10) different part. Again, he literally just opened and closed the door - did not disassemble to see what part was actually messed up. No diagnosis done of any kind. He scheduled to come out the week after that - didnt show up because I missed his phone call. Btw, I called him back pretty immediately and he didnt pick up. After being on hold for about 35 mins (which is clearly the GE standard hold time), they tell me the guy has left the area and they need to reschedule me for a week later. The day before the 2nd appointment, they called to reconfirm and then the morning of, I called, stayed on the standard 35-40 min hold and reconfirmed he was still coming and was told he was on his way. Well, the appointment time came and went and he failed to show up YET again so I called to ask wtf happened. They said he didnt come because I canceled the appointment thru an automated call. This time the idiot didnt call me like they always do. I asked for proof of this alleged automated call that was placed to me and they said no call record exist and so while it seemed like a system glitch, the tech already left the area and theyd need to reschedule it. I told them, No, thank you. Got a local repair company to come out the very next day. Turns out, out of the 10 parts that idiot tech had ordered, only 4 had arrived while the invoice still showed 10 being shipped. Let me clarify this: All these issues stem from GEs entire company: From manufacturing crappy products to HR hiring incompetent techs to customer service being absolutely nightmarish to supply chain not sending parts that are being ordered. And if you can somehow get their alleged consumer advocate department on the phone after a 40 min hold time, they dont give a crap either. All these employees MUST hate GE to drive customers away as far as possible. I own a business and I will never ever EVER buy GE again.
Published: December 2, 2016
Azher of Bensalem, PA
Source: consumeraffairs.com

I have a three-year-old over the stove microwave Model JWM1540DN1WW. The me
I have a three-year-old over the stove microwave Model JWM1540DN1WW. The message Keypad shorted - Service may be needed appeared on the screen and no buttons are responding to any commands. I called GE and was told it would cost $89 plus parts and labor to have a technician come and look at it. The same message appeared two months ago and a few hours later, the microwave started working by itself after being unplugged a few times. This time, it is not working. I will buy a different brand rather than pay money to fix this one. Anyone had the same problem?
Published: April 15, 2013
Paula of 32824, FL
Source: consumeraffairs.com

Today my GE black microwave with rack mounted above the stove, caught on fi
Today my GE black microwave with rack mounted above the stove, caught on fire by itself. My husband and I smelled a chemical like smoke. We went in the kitchen and we saw fire in the microwave. We put out the fire and was thankful that we were home. If we were not home our house would have burned to the ground. The microwave was not in use at the time of the fire. I plan to contact GE about this dangerous event. My asthma has gone crazy since this horrible situation happened. I just want to let people know that GE microwave will catch on fire without being in use.
Published: June 12, 2016
judy of Statesboro, GA
Source: consumeraffairs.com

Not a very good job at cleaning, plus takes over two hours to run. It has a
Not a very good job at cleaning, plus takes over two hours to run. It has a steam function, to help clean grease off of dishes, and should be used for simple cleaning too. Although the instructions state it can hold settings of 8, we have never been able to use more than 4 before it is packed. The utensil holders are almost useless. It has nice lighting for controls and a clean front. The installations instructions are not very good. They also did not include an elbow to connect to the water supply, which the hardware store manager said is standard connection, so GE just wanted to save $4.00 and piss off the customers instead.
Published: February 24, 2016
V of Big Lake, MN
Source: consumeraffairs.com

The GE MICROWAVE MODEL JVM6175EF1ES was manufactured in August 2015. I purc
The GE MICROWAVE MODEL JVM6175EF1ES was manufactured in August 2015. I purchased it in November of 2015, brand new from Home Depot. It was not installed until April 2016. So less than 2 years after installation it malfunctioned. (The unit brand new only has a 1 year warranty). The parts the tech replaced have a 5 year warranty. That demonstrates to me that GE does not have a lot of faith in their appliances. Aside from that I paid $375 for the repair, thats almost the price of a new microwave. But I paid since it made more sense to have a 5 year warranty on the parts instead of a 1 year with a brand new unit. I WILL NOT be buying GE products in the future due to this product defect.
Published: March 16, 2018
Michael of Davie, FL
Source: consumeraffairs.com

Within a year and a half of buying a new construction condo, the GE microwa
Within a year and a half of buying a new construction condo, the GE microwave fan stopped working (used the condo for no more than 30 days). I read all these complaints and am not surprised. My experience with Kitchen Aid appliances (refrigerator, microwave all junk) is no different than this. If I were to replace any of my appliances, I will not buy an American brand because they are all made in some other country with very poor quality control for very high profit and low quality goals. No choice for now, other than to get it repaired. At least, it provides employment, but what a way to create employment. I would never work for such companies.
Published: March 15, 2012
Virinder of Kirkland, WA
Source: consumeraffairs.com

I have just purchased a new GE dishwasher because mine just broke after 35
I have just purchased a new GE dishwasher because mine just broke after 35 long years of excellent service. I am so completely satisfied with your GE products, and I would like to tell you also that the double oven stoves are still working well.
Published: June 14, 2013
Lottie of Clearwater, FL
Source: consumeraffairs.com

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