We upgraded our appliance package when we bought our village builder home 8 years ago. All GE Monogram appliances have rusted and now need replaced. New liners needed in oven which was so rusted we couldnt get the screws out to replace the originals. Was told by GE customer service rust to be expected when cooking. It creates steam and food particles can cause scratching!!! Maybe it should be steam proof especially a microwave. Even the door on this is rusted! Why the shelf ends in a freezer are rusted not sure on that one! Will NEVER buy this brand again and shame on them my upgraded appliances dont even make it to 10 yrs. A disgrace. My mother just replaced her 20 yr old oven. What is wrong that nowadays things dont last 5 minutes? Shame on you GE not recognizing a definite flaw in your products.

I am using a GE Profile Spacemaker 2.0 microwave that is almost 8 years old. I loved using this microwave until the touchscreen cracked under normal usage. Has anyone else had this problem?

The GE microwave oven that was installed by the owners of my 130-something unit apartment complex caught fire in June 2014. The manufacture date is listed as December 2012. I moved into the unit in June 2013 and the microwave was brand new still and had never been used by anyone else. I myself rarely use the microwave and only use it for heating up cold food that I previously cooked on the stove top. After heating up rice using the 2 minute express option and removing the food from the microwave, I had gone to the restroom for 30 seconds only to return and find the microwave on fire. The fire ignited from the ceiling of the microwave. I had initially intended on going to the bathroom to take a shower but needed to open a new bar of soap, so I had only returned to the kitchen to throw the soap packaging in the trash. Had I not done the latter, my entire apartment could have caught fire and it would have been difficult if not impossible for me to escape from my third floor apartment. Reading all of these complaints it is really hard to believe that a government agency has not stepped in and forced GE to STOP MAKING MICROWAVES! From the complaints on this board it is clear to see that every year GE continues to make appliances that put consumers safety and lives at risk. You would think that after so many recalls that they would have perfected their product by now, but that is not the case. It almost seems as though they are just slapping new model and serial numbers on the same BAD product. The management in my building contacted GE and my microwave was replaced with another GE microwave manufactured in 2014. I did not want another GE microwave, but I only rent so I didnt have a choice. I used the microwave once so far and the fan automatically came on after 2 minutes of use. It does state inside the microwave that the fan may come on automatically, but I just dont trust this brand anymore. I have a countertop microwave that works perfectly fine that Ive owned for over 15 years that I will be using. I will unplug the GE microwave and just keep it for aesthetic purposes, since thats all its good for.

GE Microwave Model JES1655DR1BB - I have had many microwaves over many years but never had one malfunction as bad as this one. I am only glad that it happened with me rather than my wife or child. Or, if I had left the room while it was on. Immediately after turning the unit on, it started making loud electrical arcing noises and flashing light. I had just placed a microwave safe glass dish inside. I removed that and tested again with nothing inside. Same thing happened. I next thoroughly cleaned the unit. Tried again. Same thing happened. I had paid a little more for this unit than the usual believing it would be worth it. It clearly was not.

GE Model PDW9280J10SS Fire - Many GE Profile dishwashers have been recalled during the same time frame as the model we purchased, but it is not listed as one of the recall models. Just as many other complaints, ours started to smoke out of the top of the front door and filled our house with smoke. Thank God we were there to shut it off. The next day I opened up the front door to see what had been burning and it had holes burnt in front and back of the main circuit box (for lack of better name), one burn mark right where the main wire harness plugs in and burnt right through it. This is the same description many others have written. There is a problem with all of these Profile dishwashers purchased between 2006 and 2009 (ours 2007). If we had not been home, who knows what would have happened?

Just purchased a home with GE Appliances. Dishwasher suddenly wont start and showing 1H code. Nothing in the user manual that explains what this means. Called customer support. After they requested unnecessary personal information (like email address, physical address, etc.), I was finally able to ask what this code meant. She went straight to, We are unable to provide that information over the phone. We have to send one of our service technicians out to your home. She refused to tell me what the code meant, and instantly wanted to charge me for tech visit. I hung up. Then I googled it, and found out right away that it meant the start was paused/delayed for 1 hour. I had hit the delay button by mistake. This was not specified in the manual under Delay Start, nor was customer support trained or willing to provide the answer to such a simple question. GE Support is just a Scam.

Greetings fellow GE Appliances fans! I suppose youre all wondering why I gathered you here, so let me first say this wasnt Plan A, which was to give GE Appliances a quiet and fair opportunity to set things right. After all it is Easter and we should all be grateful for second chances or, in GEs case, fifth chances. Now about halfway through the below some of you are going to wonder why I didnt switch to another brand sooner, but Ive saved that answer for the end because, quite frankly, its the absolute best part of the story. And since most stories have a hero Ill tell you why The Home Depot, where we purchased the GE dishwasher, is the hero of this tale.On Feb 16, 2019 I purchased a new GE Dishwasher which was installed by GE. It subsequently overflowed causing approximately $18,000 in damage to the wood floors in our kitchen and our basement ceiling. GEs technician confirmed the cause was a defective factory drain pump and documented that GE was responsible for the damage. I was instructed to contact Sedgwick, their insurance claims administrator. Well have more on that later.On March 9 I received a 2nd GE dishwasher which also had the drain defect and subsequently overflowed and caused additional damage to our home. I hired an independent plumber who confirmed the installation and home plumbing were fine and that it was, in fact, a defect with the dishwasher. On March 15 I received a 3rd GE dishwasher, however it was damaged during shipment so GE was unable to install. On March 22 I received a 4th GE dishwasher which also had the drain defect, but we caught it in time to prevent another overflow.On April 3 I received a 5th (yes, 5th) dishwasher which worked once (or so we thought) but as it turned out also had the drain defect. We caught it in time to prevent another overflow. We also had an independent plumber confirm (again) there were no issues with the installation or our home plumbing. This included disconnecting the dishwasher drain hose from the garbage disposal and pointing it into a bucket. The dishwasher simply would not drain.At this point youre probably thinking how stupid it was for me to keep requesting replacements from GE and you would be correct...which brings me to my favorite part of the story. You see, even though GE refused to switch me to an entirely different GE model dishwasher line despite multiple requests, they promised to compensate us for our inconvenience which would take into account how long we went without a dishwasher (approaching two months now), how much work I missed (numerous vacation days) due to installation and repair appointments, and warned me that if I switched to another brand that their policy was to not compensate.I cant tell you how much they repeatedly emphasized the compensation aspect, so when we finally received what we thought was a working dishwasher I called to request compensation. Their offer was (drum roll...) $25.00. I literally laughed out loud (LLOLd). To be fair, after expressing some slight dissatisfaction with their offer, they raised it some but its not worthy of an additional drum roll.Fast forward to today (Apr 21, 2019) and we still have a defective GE dishwasher in our home and are still washing dishes by hand which, for a family of four, is no small daily task. GE was actually supposed to remove the dishwasher from our home yesterday, but arrived and said they couldnt because our replacement dishwasher (a Bosch...we gave up on GE) had not arrived. They already knew this before they came because: 1. We told them and; 2...wait for it...THEY were the ones supposed to deliver and install it. Weve been courteous, patient, and have done everything GE asked, but have been treated very poorly in return. I will say that most, but definitely not everyone I spoke with at GE Appliances, was polite however none of them seemed to be empowered to truly help us.As for Sedgwick (GEs insurance claims administrator): were still waiting for them to pay for the approximately $18,000 in damage to our home. Our wood floors are turning black and theres now a musty smell in our finished basement. Its been approximately 52 days and Im starting to doubt theyre ever going to pay for the damage to our familys home.Im sure some of you will say youve had GE products for years with no problems, so let me say that Im genuinely happy for you. We were, and somewhat reluctantly still are, a GE family. The last three custom homes weve built, including our current home, all had GE appliances by choice. But in the last five years weve had the original dishwasher in our brand new home break in just three years (heating element) which is what started this replacement debacle, the fan motor on our brand new refrigerator break in just four years costing us several hundred dollars in groceries and a $200 repair bill (and its starting to make the same loud noise again so may fail again soon), and a glass defect in the microwave within two years of purchase.As for the hero of this story, The Home Depot, I simply cant say enough good things about the store and their management team. Even though this was not their fault they apologized, agreed to switch us to another dishwasher brand, and paid the difference in price (even though we volunteered to pay the difference ourselves). They made it clear we were valued and said you are our customer and we are going to help you.GE must have known The Home Depot would do this, because GE is the one who told us to call and suggested The Home Depot might do something for us...something GE apparently wasnt willing to do themselves. For now it seems that GE Appliances not only mistreated our family, but The Home Depot as well. Im not suggesting that you should or should not buy GE appliances, but IF you do and IF its defective and IF it damages your home then buckle up. It may be a long, painful, and stressful ride with no end in sight.

I called GE and they said they cant send a magnetron through the mail as it is dangerous. Well then, how do other companies sell a magnetron via their websites? They are full of it and I got the same issue, $59 for part and $89 for service call, and another charge for labor. What the....... I asked, Isnt the $89 the labor? She said No, that is the service fee. What a racket they have going on.I will not purchase another GE microwave, even though my other appliances are GE. My microwave is six years old. My GE refrigerator ice maker also stopped working after 5 1/2 years. I have had GE washing machine and dryer without no real problems after 12+ years. Maybe GE needs a class action lawsuit to shape them up??? Anybody up for it???

6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It would start to hum and the panel light would light up. The humming would only stop if I opened the door. Sometimes it would stop on its own. But today the humming kept continuing and I thought it was harmless until I heard a loud pop in the microwave and smelled something burning. The microwave glass turntable had exploded from intense heat inside the microwave. It was bizarre. Immediately I ran over and unplugged the microwave hood. In all the years and houses I own, this is the most expensive microwave I have purchased and it has lasted me the least amount of time! Microwaves shouldnt start on their own and thankfully I was home when it did. Otherwise my house would have burned down.

Used the dishwasher for 1.5 years (it worked fine), but then the heated dry stopped working (only 1 year warranty). $500 for diagnosis and repair versus $700 for a new dishwasher. Guess I’ll be getting a different brand going forward.

I spoke to someone in the customer relations department after contacting GE cares. Our GE refrigerator purchased 16 months ago had malfunctioned. Within minutes of explaining the problem GE located my file in their system. They immediately extended the manufacturer warranty as a courtesy. I didn’t have an extended warranty but GE arranged to have the service technician come to my house to repair, what he discovered was a broken fan, in less than 24 hours at no cost. While the likelihood of a fairly new appliance needing repair is rare, the service technician did explain that repairs needed with GE appliances does keep him very busy. I am thankful for their CARE and saving my Thanksgiving turkey!

I have had my GE microwave for over 6 years and the paint is flaking off the inside of the microwave, causing a health and fire hazard. Paint chips in the food and bare metal exposed can cause arching which in turn can be a potential fire hazard. After researching online I have found that this is not a uncommon problem with GE microwaves. Some have had this issue after 1 year. I contacted GE and told them of the problem and that I felt this was a manufactures defect.GE does not feel that this is a defect problem but advised me not to use the microwave any longer. Their solution was to discard this microwave and purchase a new one. I paid almost $300.00 for the original one plus $20.00 for a mounting kit. I was told that GE would offer me a discount on a new one from $339.93 to $319.93 total. This is not much of a offer considering this should be a obvious manufacturers defect. By ordering another I will have the same problem again. GE needs to stand by their products and admit fault.

I purchased the model (PEM31SM1SS) GE Profile (Spacesaver oven) in November of 2008. Less than a year later, it overheated and failed. Since it was still under warranty, the repair was managed by the appliance vendor. The scorch mark on the rear wall of the oven was and is still there. During the past year, the paint on the interior roof began to bubble and peel. There is now a broad area of exposed metal and the paint around the interior door frame is also peeling. When I returned to my vendor, I was informed that several other customers had the same issue and was told to call GE. I also checked online and found many other complaints for the same thing.When contacted, GE offered me a $75 rebate voucher, applicable only if I buy another GE microwave. The current price for this model - the only one anywhere that fits the space - is $279. Even with the voucher, this is still a lot to pay for a product that has proved to be defective. GE does not appear to stand behind its products. It used to be a reliable company but given the issues Ive had with both this microwave and my expensive dishwasher, I will be looking elsewhere in the future.

Purchased GE Profile dishwasher model PDT750SSF2SS, received three weeks ago. Within 17 days, door developed issue where it would not open fully. GE contacted, company not too responsive, miscue with technician, failure to reschedule, unknown when it will get fixed. Purchased as a complete set (dishwasher, range/oven, refrigerator, microwave). Does not say much about GE quality or service. Would not purchase again.

My dishwasher does an excellent job - its a bit slow, but it gets the job done reliably. It is probably slow only because its old and somewhat tired...It does a great job cleaning off remains on dishes, which is not always the case. It doesnt fail me.

After writing my review I was in the process of ordering parts for my dishwasher. I had a representative of GE in the parts department connect me to a GE manager. He was very helpful and understanding of the situation and helped resolve the issue with my dishwasher. My issue was with a customer service representative in the recall center when I inquired about anyone else having issues with their dishwasher and if there was a recall on the machine I purchased. Since I did not have an extended warranty the person I was talking to was extremely rude and would not answer any questions or concerns I had with the machine. I was not pleased with the customer service reps attitude and her ability to deal with the public.

Purchased an entire kitchen suite of GE appliances. Almost instantly the fridge started making loud noises which the repairman told me was normal. LOUD AND OBNOXIOUS. I wear earplugs in my house to avoid the noise! Secondly, the dishwasher started leaking and the warranty company is refusing to honor the warranty so Ive been hand washing dishes since August! They also refuse to refund the extended warranty fee. Currently filing a protest with consumer fraud. STAY AWAY FROM GE, isnt that a shame! THEIR PRODUCTS ARE JUNK!

Generally ok, but the entire wash cycles take way too long. Certainly much longer than the older models. I guess thats more or less the case with most dishwashers today. It makes me hesitant to use the dishwasher when I consider all the energy it takes to function. I would prefer having a setting for speedier rinse/wash of just a few dishes.

I bought a GE stainless steel over the range microwave vented oven in may of 2012. At 24 months, it caught on fire while cooking a bag of popcorn. Fire shot out of the side of the microwave. I shut it off but it still shoots fire out if you try to use. The warranty on this unit is one year. It is unrepairable.

I called and emailed GE about a microwave that is in my summer home. Its probably been used a total of 15 hours. They suggested a tech. I asked how much and they told me about $95. I said it died, why not replace? They told me they will give a good discount, yada, yada. As I point out, now I have to install it again so whos going to pay for that? They keep stalling and Im still waiting. I also have over $8,000 in GE appliances. I guess I will not buy another. They do not stand behind their products.

Our microwave came with the house so we didnt choose it. Ive had a bit of trouble with the rotating mechanism making knocking noises a few times which Ive been able to finesse by exploring troubleshooting online. Other than that its been dependable for 4 years.

Three years ago, we remodeled our kitchen and replaced all our appliances with GE Profile Stainless Steel appliances, stove, refrigerator, and dishwasher. Two months ago, the dishwasher, model PDWT580R10SS, stopped working. It was out of warranty, but the store where we purchased it said to call GE consumer service to see what they could do. They said that they would replace the parts for free if we paid for service. They said they would send a GE certified service tech to fix it. The two people they sent were dumb as a brick and after tearing apart the door, they decided that the controller board was bad and sent for a replacement. Two weeks later, they installed the new controller board and it still didnt work. They called GE and were walked through a troubleshooting guide and it was determined that the touchpad was bad. They ordered a touch pad and two weeks later, they arrived to install it and asked where the part was. According to them, it was sent to me and was at the post office, which it was not. They then asked to be paid for the three calls and I told them I do not pay for incompetence and would pay them when the appliance was fixed. Turns out, they gave GE the wrong address (their store) for the part and it was sent back. I called GE Consumer Service and talked to my rep who said she would send the part directly to me and that the service rep refused to work with me again and I should contact another service organization. The part came and it was not a touch pad, even though the packing list said touch pad. I called the GE rep, who is now a good friend and she said she would contact the store where we purchased the dishwasher and have them fix it as long as I paid for the parts. It is now two weeks since they arrived and diagnosed the problem. I just called the store and they said the part was backordered for another week. It will be close to three months before the dishwasher will be fixed if it can be. DO NOT, UNDER ANY CIRCUMSTANCES PURCHASE A GE APPLIANCE.

I moved into our house about 27 years ago, and have had to replace every single appliance except the microwave. The oven, fridge, washer, dryer, dishwasher—all replaced at least one time over. But this 90s GE microwave keeps humming along. I really should replace it just because it is this awful off-white color and everything else in our kitchen is part of a beautiful stainless steel/black/white scheme, but it is actually built right into a cabinet and I fear I will not be able to get another microwave in there. The only gripe I have about its performance is the fan comes on and roars full-blast anytime the stove or oven is on. It is so loud its difficult to talk over.

Had to order filter separately. No one said anything about filter not included. So it holds up the whole installation process. So now we wait! Not Best Buys fault unless it is supposed to be mentioned. Last microwave we bought, filter was included, twelve years ago.

Ive had this dishwasher for about 3 1/2 years now, and never have I been so dissatisfied with a product. I gave a review then, was contacted by a GE rep, followed their guidelines, even had a GE rep come out and review the problems. We changed our hot water temp, when we did dishes (not during clothes washing), checked to make sure the blades are not hindered, changed soap to Finish Gel (works best), added rinse aid. There is just not enough water to rinse off the dishes. Period. I do not add more heat/dry, and use Sanitize and Steam 99% of the time.What happens is the food sticks to the dishes and melds into them, causing permanent discoloration. This is no pot scrubber. It does no scrubbing! I have to wash my pots every time after I clean them in the dishwasher even if I pre-scrub them clean before washing! Sometimes the food from other dishes or the soap dumps onto the clean pot and makes it dirty! There should be a lawsuit against this company for this product. Its horrible! BUYER BEWARE! This rating should really be a 0 (zero)! Sorry I am not submitting proof of purchase from that time. We remodeled our kitchen in 2012.

The WORST Customer Relations Department & GE Dishwasher EVER 1. Ordered dishwasher & Scheduled Delivery. 2. After my 4 hour window of waiting, I was called and informed the installation needed to be cancelled due to the installer calling in sick. 3. During installation, they dropped my dishwasher & dented the door. I rejected the dishwasher as my other one was already hauled out. 4. Due to my hectic work schedule, my dishwasher was installed about 2 weeks later. 5. Dishwasher was not cleaning. 6. Technician came out another week later and I was told it was MISSING parts from the manufacturing plant and should have never passed QC. In addition, It was missing the bottom spinner and the top spinner was snapped off. The technician glued it back on.7. Called Customer Relations to get the runaround saying, its not their fault it came from the manufacture missing parts.In closing, I own a large apartment complex and have many BUSINESS friends. I will NEVER buy a GE product EVER again and to think of all the people I know, Im going to share my horrid experience with everyone I know. This will make great conversation when golfing too.

We have had to repair new appliances, the fridge and the dishwasher. The ice maker doesnt work and the water flows only when it feels like it. We paid good money for the Profile models in the new home. There were four repairs before these mentioned. Now we refuse to fix them any more. We will buy another brand next. We would never recommend this to anyone. Its sad for the company to produce such problem appliances for people. Obviously, they are not interested in repeat business. Now, there is this recall! It is annoying!

July 4th, 2010 - GE Profile Dishwasher, Model: PDW9200N00BB, Dishwasher had been humming after cycle was over for a little while, this night I walk into the kitchen late and find it full of smoke. Circuit board has a hole burned though it and wiring harness is melted. Never tripped any safety, could close the door and it would come right back on, smoke and all. This model was not on the recall list but I called GE anyway. After describing the fire they send someone out, then they send a new dishwasher out and install it. I assume they wanted the old one to look over or just to get rid of it. New washer installed the end of July 2010, new model number PDWT500R10BB. Today is 2012-02-02 and the new machine would not stop at end of cycle (Got down to 1 minute and stay there for at least 20 minutes before we turned it off). This machine is now making the continuous hum after the cycle stops that the old one did before it caught on fire.Called GE, they said they could maybe go half on parts and service until they checked where I was located. (Wichita, KS. Area population 500,000+) They said that they didnt send factory techs to my area and I would need to contact a local repair service. I pointed out that they had a factory guy for when my machine was on fire and they said it was just a malfunction now, so they could not. No half on the price for repair either at this point. This is a $1100 to $1200 dishwasher with, as near as I can tell from complaints online, a history of going up in flames. I understand things break etc, but when you continue to put out products like this and then refuse to remedy the problem, I and anyone who will listened to me will never own anything GE again.

We have had our GE Advantium for 4+ years and the paint has started to peel off the inside of the door. We have an extended warranty with Home Depot but they deem this a cosmetic issue which is not covered. The cost to replace the door (part only) is about $260. Not sure self-painting is safe. I read here that we are not alone in GE microwave paint peeling off inside their microwaves, in general. Has there been any recall or calls action against them for this shoddy product? We love having this microwave/oven but feel like we got hosed by GE and Home Depot.

Have a GE dishwasher put into operation June 2016 (new home). In Oct 2016 we noticed a leak and a serviceman came out and identified a loose soap dispenser - tightened it. Next time we used it, leaked as before. Same serviceman came again, this time replaced both the main seal & spinning water distribution wand assembly. Again, the unit leaked and on Dec 14th same serviceman replaced the soap dispenser. Before he got too far down the road, we called as the unit again leaked. He blamed it on excessive soap suds - which he removed manually. Following his departure, we again experienced a leak. Same serviceman returned on Dec 15th. After review, he advised us the DW would be replaced and we should get a call within 48 hrs to arrange. On Dec 17th (still no followup from GE) the DW leaked again - we video this time. On Dec 19th called customer relations and after much discussion it was apparent GE has NO CLUE what the heck they are doing. ONE MORE repair trip was scheduled - this time they would replace the inside and outside panel! We are fortunate to be retired otherwise this repair process would have cost us about $2000 so far! How idiotic is GE?? How much have they spent to avoid replacing this unit? Believe me this is the LAST GE appliance we buy from them. Dont know how they stay in business. We are awaiting the panel repair guy as of this writing. Will update once this service has been completed.

Our GE Profile dishwasher turned itself on and overheated to the point that everything inside was completely melted. This has been happening with other models but mine PDW9900NBB is not on the recall list. This leads me to believe that there is a serious defect in GE dishwashers. Even more disappointing is the length of time one waits to talk to a customer representative. Whatever they decide to do, I have lost confidence in GE completely and do not want to replace this with another fire hazard. Bosch, here I come.

Have had this microwave for about three years, no problems so far. White so it matches our other kitchen appliances. Good size for most uses and easy to clean.

I am very satisfied with my GE microwave. It has more features than other models. The price was reasonable and just the right size for my family. Its quality is way above the other brands that I have owned.

Wow, Donna from NJ, I could have written your dishwasher report! But since I didnt, I have never been so disappointed in an appliance purchase as my new GE dishwasher! Not only are some of the dishes & silverware coming out more dirty than they went in, it takes a ridiculously long time for a cycle. And if there are more than a couple of tablespoons of water on the door, it will pee out onto the floor when the door is closed! Not to mention that there is junk stuck to the floor just inside dishwasher, under the door, after the cycle has run! Yet the worst part is how dirty dishes are after even a Sani Wash cycle! Sometimes, the detergent lid is still closed. Sometimes its open, but the detergent is still there. Even then, dishes may be cleaner in appearance that time, than when the detergent is gone. A water glass, may have gritty stuff - not just detergent stuck and hiding down inside, or more obvious all over inside the glass. I have spent the past year experimenting with various things: detergents, amounts of detergents, arrangements of dishes, heat of water, pressure of water, rinsing dishes before cycle, etc. Glass and pottery normally fare better than plastics, but again the plastic may have started cleaner than they come out! The dealer has been out three times, finding nothing obvious the DW itself, nor anything I have done wrong. He has been told there is a kit that would fix the performance problem, but he cant purchase it, nor can his distributor. I have been told the length of cycle is because our government regulates the amount of water used. So my question is, then its okay to use more electricity?! Its totally embarrassing to serve someone a drink in a glass that is found not clean near the end of the drink! And I, too, have an old 12-years-dishwasher that still works! It was even a cheaper brand. I never had to think where pieces were arranged in that dishwasher. I just thought, in my newly built house, I should have new appliances!

The way you put bowls in this model doesnt allow for cleaning them completely. You must wash the bowls AFTER cleaning them in dishwasher. Waste of time & money. Capacity smaller, noise louder. Not good value.

It works well. We like this newer GE Profile with many preset buttons such as for different times and food types, and defrost. The last GE Profile MW we got had a knob that got loose right away and hard to use, like a dial-up AOL, so this upgraded model is much more convenient. I like the bigger plate size, and that the turntable can be turned off if we put a rectangular casserole dish in there.

I bought GE Profile dishwasher (PDT750SSFSS) from Home Depot on Sept 2014. First week it had some drying issue and GE service technician told no issue with dishwasher. After 4 months, electronic control board stopped working and GE service technician replaced the board. It worked for about a month and again same control electronic board failed and need to be replaced by GE technician. Again within a week again board failed for 3rd time. This time I asked for a replacement from GE since same board failed 3 times but GE refused to replace and told they can only repair and cannot give a replacement of dishwasher. Again for 4th time same control board failed now and I have contacted Home Depot for help. I dont know what to do this time and I dont want to repair this dishwasher anymore. It is only June 2015 and it had been repaired for more than 4 times. Ill try through Home Depot to get a replacement, if not Im planning to go through consumer court and file case against GE Profile. I would appreciate if somebody can help in resolving this issue and you can contact me through my email.

Bought our GE Microwave (DVM1850DMWW) from Home Depot about 5-6 years ago. I can see a unit just failing; but to start burning, smoking and smelling is non-excusable. We were lucky enough to be in the kitchen at the time and catch the problem before it escalated. While the unit was just ok while it worked, potentially burning down our kitchen is inexcusable regardless of age. Time for a range hood and a small countertop model. A non-GE model.

If you plan to use your dishes for food or drink or if your pets eat food from bowls, dont buy a GE dishwasher if you expect items to get clean. Seems entirely incapable of producing grit-free clean dishes. Is particularly noticeable on the glasses. And I clean the filters all the time (manual recommends periodically) and I am taking a break from cleaning said filters to tell the world that GE Dishwashers are junk.

The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!

No issues yet. But only had for 6 months so time will tell. Read a lot of negative reviews but none here. Bought in Nov ‘18 from Home Depot. Delivered and installed on time. Replaced 13 yr old GE appliances that were still working.

I bought the GE profile dishwasher and refrigeratior 5 years ago. The dishwasher in the first year the mother board went out then had a problem with the motor and now has gone out again and had a repair come out and cant figure out why it doesnt work. the refrigerator has gone out 5 times, the most recent is 8/1/11 and always the same problem. When ever the humidity is high the frig freezes up and then it stops running. Im very disappointed in GE, Ill never again by another GE appliance.

Nothing happened...never has. It just wont wash dishes. I have to prewash every item that is put into this piece of garbage. I bought it new and have used it for 3 years. It remained in the box the first 5 years I owned it and it honestly did me as much good in the box as it has since we installed it. It makes a good rinser but wont even wash off a lemon seed left in the bottom of a glass. This is such a joke. I would never buy another GE product. The refrigerator I bought at the same time, a side-by-side, the entire front door froze solid within 2 years and we had to buy a new one. Your company stinks. This is a rip off of my money. Refrigerators and dishwashers are not cheap. Model GSDL122F02BB is the dishwasher.

We purchased this new 8 years ago however the problems started after about two and a half years of use. I called GE when the paint started peeling off of the door of the microwave. They asked me if I cooked salty foods. I cook bacon in the microwave. They told me my only option was to buy a new door and have it installed. It was $250 at the time. I did not have the money or desire to fool with it. I continued to use the microwave and it has continued to degrade. Now eight years later there is so much metal showing that we decided we must do something. It is unsightly and very difficult to clean because its rusting. Ive been expecting electrical arcs to occur and the microwave to catch on fire. It hasnt done that. It has continued to cook the food. The entire metal area on the door is without paint. There are other large areas of metal and rust inside on the bottom of the microwave. The entire vent panel is without paint and rusted. We also had to have the control panel replaced twice. It was covered once under the warranty and once it was not. We also had to replace the element in the oven which is used rarely. To replace the microwave and oven combination now would be $3,500. When I do replace it I will replace it with a different brand.

GE Dishwaser Model # GDT580SMF2ES - My husband and I purchased an entire suite of GE Slate appliances in 2015 when we built our custom home. We purchased the refrigerator, glass-top range, range hood microwave, and dishwasher. We have experienced problems with the refrigerator Model # GFE28HMHCES twice. A horrible rumbling sound, which they came out and repaired promptly. However, more upsetting is the constant problems we have experienced with the dishwasher. The door gasket broke, which we were informed was not covered under warranty, and most recently the dishwasher stop cleaning and will no longer dry. We have done everything to rectify or repair the situation ourselves, and since it is no longer under warranty, we are left with an appliance that we either spend more money on to repair or toss and buy a new one. NEVER AGAIN WILL WE BUY GE!

I purchased a jes1451dn1bb microwave 16 months ago and I just noticed the enamel coating on the top of the unit is chipping. GE has been unhelpful, saying it is outside the warranty and I need to mail the cord and sticker inside it to have a rebate issued. Since I use my microwave daily, I cannot wait until it is processed to buy a new unit. Not only did the product endanger us with exposing our food to paint emissions, the company has been unhelpful. I highly recommend buying another companys product and do your research!

Very quiet and cleans a large volume of dishes. Love the silverware rack and the overall look of the dishwasher. Also great value for the money. Though we have only had for three years it has held up great.

Not only does this dishwasher do a lousy job of cleaning dishes, I have just found out it allows dirt to collect under the door flange==lots of dirt! There isnt enough hot water to clean this out. Very gross--do not buy.

Remodeled our kitchen back 6-7 years ago and bought GE Profile appliances from Home Depot... bad mistake. The microwave/convection oven came as one unit and now due to paint peeling on the microwave interior - inside top and sides we need to replace the entire unit to the tune of $2,500 plus. I called Home Depot and asked if there was a government mandated recall on the item... and they asked if we purchased the extended warranty. What? Does anyone know of a recall or class action suit on the following item: GE Profile Model: PT970SMISS. Manufactured December 2007.

Worst dishwasher ever. No matter all tried it just does NOT get all off dishes. Have to hand wash too! IS just not made to do the job. Just relying on GE reputation of the past! Made a mistake believing General Electric hype advertising. SAD.

GE Profile Model PDW9980L00SS about 5 years old overheated and melted the bottom water sprayer into the element along with anything plastic in the dishwasher at the time. Grateful my husband was up late that night, otherwise, it would have caught on fire. It was not shutting off, had been on about 3.5 hours when it was discovered.

I have a GE microwave oven. The paint inside the door is peeling off and has been for quite some time but I never got around to calling them. I recently decided to purchase a new microwave and use my old one downstairs. I called GE to ask them about this problem as I didnt want to have this same issue with my new microwave. GE told me they would do nothing to help me fix the problem and I need to stop using it because it is a safety hazard. I told them the microwave still worked fine and if I need to stop using it, does GE offer any compensation for something that is obviously a defect. I was told, no, GE will do nothing. I told them Id even be happy with some touch up paint but the lady was so rude, she would just sit there and not say anything until Id ask, Are you still there? Granted my microwave is several years old but because of this door defect, Im being told basically I use it anymore even though it still works. I need to just throw it away. I have a new GE microwave on order but thanks to their horrible customer service will be cancelling that order and buying another brand. I also will not ever purchase another GE product. I told them this and they said, fine. Obviously they dont give a crap about their customers.

Reasonably priced. I dont cook in the microwave, however, I use it everyday. It has an up to date look and will match any kitchen. The GE brand has been around for years and remained a reliable appliance my family has relied on.

We purchased a GE Over-The-Range microwave, model LVM1750DM1BB in late 2008 and had nothing but problems with it, from paint peeling off on the inside to buttons which did not work, to burning smell, until it finally quit completely. Nothing worked, nada. This was not a cheap microwave and, added with installation expenses, was a major purchase. Even so, it would cost more to have it repaired than the original costs combined. This is criminal, a total rip-off!

We purchased a GE Cafe Dishwasher in Oct. 2013, and in Nov 2014 we had a major leak that ruined our hardwood floor. We called GE and they authorized a repair even though our Dishwasher was 1 month beyond the 1 year warranty. Unfortunately is now the end of January 2015 and the dishwasher is still not fixed after 4 attempts by their recommended factory authorized repair company. I have called and written numerous documenting the failed attempt and inability of the repair company to fix our dishwasher, and asked for a replacement, and was denied. They have already spent about $900 to pay the repair company, which I would think would have been cheaper to have replaced the dishwasher and had a satisfied customer. So I have now been without an operational dishwasher for 2 months while it sits in the middle of my kitchen floor, as I wait for the cupping in my hardwood floor to lay down so I can get my floor repaired. Needless to say, I am very displeased with the quality of the GE Cafe dishwasher.

I do not remember what I paid for this microwave, but my budget was low, and the value I got is good for the money. Ive never had any trouble with this oven, and its 5 years old. Its a good size and cooks evenly.

I have had this microwave WES1130 for several years now and the paint began peeling before year two. Nearly all of the paint is now gone (fallen into my food). Also, I bought this microwave to replace a larger GE microwave that had failed after only 3 years. The 8-year-old GE fridge is humming loudly and leaks onto my floor, which has ruined the wooden floor and warped it. I will never again buy a GE product, and neither should you. They do not care at all about quality.

GE Model JVM1540LM5CS - Fire inside microwave while making popcorn. Top center piece, inside microwave, caught on fire. Was able to quickly contain the fire to the circular plastic cover which I removed. Called GE customer relations for service. The service technician that came to repair our microwave said he had just come from a customer with the same problem. Sounds like GE should take a close look at the plastic piece that catches fire and see about replacing it with one that wont burn.

Have a three-year-old townhouse in New England that came with GE appliances. Within months the microwave needed a new circuit board and, later, the auto open vent is making funny noises when it opens and closes. WORSE: Dishwasher on fritz in third year, requiring a new computer control pad. The cost: $283. American-labeled products produced in other parts of the world are going to cost twice or three times as much before their useful life is over. Shop with care, friends.

When we bought our house we upgraded our GE appliances to stainless steel. I had no problems with the dishwasher until a few days ago. Then it stopped working completely. As with most of the complaints I have read the control panel was not working. We took the front door apart just to see if the dishwasher was worth salvaging or should we buy a new one. A screw was NEVER installed on the vent assembly to hold it in place. The entire inside if the door was corroded by steam and/or water. So every wash slowly degrading the electronics. 18 months, 6 months past its warranty where now its out of their hands and you can pay $89 to have someone just look at it. We were lucky it just broke because this hidden mistake on their part could have not only caused a short circuit but a fire. Like so many of the other stories. I will not buy GE again.

We had some oil spill in the oven, which proceeded to catch fire. It was a huge fire that burned for a while. But all it took was a little oven cleaner, and it looks like nothing ever happened! The coating and materials inside of the oven are completely fine. It also still works perfectly! I'm amazed. 10/10 stars.

My experience with GE over range microwave oven (built in) as follows/ Unit Mod.JVM3160RF3SS. Ser.#GG248367A, this unit was produced April 2016. Review February 28, 2019, unit began to disconnect itself during normal use. This was done by way of throwing 15 amp breaker. New home with dedicated circuit = Yes. Online Problem shows indoor sensors interlocks not adjusted properly. Troubleshoot fee minimum $99 with parts estimate $250.00. We have been limping along for two months with frequent trips to basement resetting breaker, now the breaker trips when activated. Same thing happens on multiple circuits, via extension cord trial. Next step purchase NEW MICROWAVE that is not GE.

I recently purchased a GDT696SSFSS Serial #SWGF800933C GE dishwasher. From the moment I tried to use it there was a leaking water to the floor from the back wall. I contacted the store that referred me to GE stating that their role ended when we received the dishwasher (long story..). I called GE service and when they came the technician said needs seal mat and offered to repair (the dishwasher has been installed in the garage since the water that comes out flood the kitchen floor and we cant afford having the floor damaged). But I had no faith whatsoever in this dishwasher (I was told if the problem happen again and damage my floor they will only offer to repair the dishwasher and I have to go to the insurance to repair my floor) or GE and said I wanted my money back. They did not even offered a replacement. It is still a brand new machine, I never use it.

The GE dishwasher was in place in the home that we bought in 2017. I like the stainless steel outer color, the noise level is minimal, which I like. The options for different cleaning levels are great. It does a good job at cleaning our dishes. My only negative comment is that it was new when the house was built in 2017. For the past three months it has been stopping repeatedly, multiple times, mid-cycle so that you have to repulse the start button multiple times to finish the cycle. It is barely three years old and seems to already be giving out which means we will have to replace it, probably soon.

We purchased the entire line of slate/GE/Adora appliances from Home Depot 11 months ago. The fridge has required a service call for a VERY loud freezer. The microwave is fine. The stove/oven is fine. The dishwasher is a GIGANTIC piece of junk! 4 service calls and its still clunking, tapping, grinding and just extremely loud. VERY DISAPPOINTED!! We can only run it at night because of all the racket. The layout of the sections for dishes makes it totally useless inside. It doesnt clean. Soap residue is everywhere. My old DW was quieter and more efficient. *Insert sad face here.*

Ive owned my GE Profile dishwasher for 6 years. Two months ago the pump had to be replaced and this is quite an expensive item. Then the other day I went to open the dishwasher and the doors spring gave away, hence slamming to the floor and crushing my big toe. The repairman said it was not the spring that broke but the link that holds the spring in place. The spring is actually quite strong but the link is just a flimsy piece of plastic. We are both anxious to see if the replacement link he ordered has been made stronger and are replacing both just to be sure it doesnt happen again. Although my toe isnt broken, it is extremely bruised and painful so I am going to be ever cautious of opening the dishwasher again.

Its a over the range model & came with a house purchase. It’s worked flawlessly for over 5 years now - even after being left with no air conditioning in FL for months on end. The only thing I could think to make it better is making it easier to choose longer length cook times. Button for half min & dial for all the rest can be irritating for your 16 min food.

I notice when cleaning the inside of the microwave that the coating on the top (ceiling) of the microwave has bubbled and cracked and there is a hole in the interior top coating. This unit is about 9 years old, and is a dual unit as the bottom is a convection oven with very little use. Im told I need to replace the microwave. I have never seen bubbled and cracked interior in many years of owning and using this type of appliance. The photo shows the defects in the lining coating. Im really upset about this.

Run, dont walk, toward any dishwasher other than a GE. Problems with the dishwasher within one year - black residue on my dishes that felt and smeared like grease. Calls to GE repair resulted in the worst customer service I have ever experienced. One call returned at 4:00 am. After two visits, a lecture about how to load a dishwasher, I gave up. The effort of making calls for visits, taking time off work, rude repair technicians and being told it was not grease, I now have a dishwasher a few years old that is falling apart. Screws are now coming loose and the buttons are sticking.

Bought a GE microwave and it broke 1 year and 1 month after I bought it, called and found out it would cost more to fix than to buy a new one. After reading other peoples report on how GE treated them on their problem, I will not buy GE anymore.

We bought a GE cafe series microwave (model/serial number: pnm919sf1ss/gd235771b) and 4 months later it ceased to function. We just had a remodel and for the first time had an expensive, over the oven microwave and were very excited. Unfortunately, unlike the 2 cheap microwaves weve purchased in the last 36 years, this one we had used for 3 months total, developed problems. The motor seemed to surge and then it would go off. Half an hour later it came back on but would only work for about 5 minutes at a time. I called GE and they arranged for a local company to come take a look. They insisted on a 4 hour window and fortunately my husband is retired so he could be there. The repairman came and didnt have a clue as to what was wrong. He called his boss who talked him through diagnostics. After an hour he left, saying hed be back in a week with some new parts. Again we had to wait the 4 hour window. He came in and we were on pins and needles hoping he wouldnt scratch our cabinets as he took the unit down. He replaced the microwave component and when he left it worked. Two days later it again died. I called the repair people and they told me I had to call GE to get permission for another attempt at repair. I called GE and they said I had to call customer service to file a report. They told me I had to make an appointment for a technician to come out to see if the microwave could be repaired. Really??? The technician would try to repair it again or decide it couldnt be repaired and needed to be replaced. Like we have nothing better to do than wait for these repair people who have no clue as to how to repair the microwave. Every time they take down the microwave they risk ruining our cabinets. It was so unhelpful. I am really disappointed in GE customer service. We had to go out and buy a microwave to use while we were waiting for the repair. They obviously dont care that we cant use their expensive product. Our replacement microwave was $40 from Walmart and works beautifully. We finally complained to our WONDERFUL contractor who originally purchased the microwave for us and he is replacing it with a new one. He was appalled by GEs treatment. He takes note of appliances that are crap so he can warn customers. I thought I was buying from a reputable company and thinking we were getting a great and special product. Too bad.

Even though the dishwasher was bought 15 months ago, it was only used for the last past 5 months. There is no water fill up the washer. When I call GE for the service, the operator keeps saying that it is out of one-year warranty and I have to pay everything to fix it; I have proof that the product was in use under 5 months. The product clearly has a problem. I am not happy with their services and with the product.

It has been a remarkable machine: reliable and efficient! I have had my General Electric microwave since 2001. It has never given me one day of trouble. The size is perfect and the heating mechanism has been flawless.

I just moved into a senior Community and the GE Dishwasher was already here. I moved from a condo that also came with a dishwasher, a GE, new. It was builder grade and I hated it. But I am really enjoying my GE in my apartment! This one cleans very well and is quiet. I like it a lot.

I am very pleased with its functionality, its power and its appearance. I got it on sale so the price was good as well. I have had GE microwaves in the past and found them to be reliable appliances. I will most likely purchase another when the time comes to replace this one.

I bought GE Profile appliances 5 years ago. The dishwasher motor needs a new one. It cost me $300.00 to fix and I ended up buying a new dishwasher, of course, no more GE. Six months ago, my GE profile fridge is not making ice. It cost me $300.00 to fix. Now, the freezer is not working right. I was told another $300+ to fix. I went out and bought a new fridge. Back to basic, Kenmore brand. GE profile is not inexpensive and only last 5 years, starting to break down. Please stay away from this company.

Purchased a GE 650 dishwasher which we quickly discovered has terrible racking for North American dishware. Also the control panel is overly complicated yet limited to use (always flashes settings even when not in use). Once you figure out how to load dishes into the very tight/ narrow tines they fall over and chip/break. When investigating the dishwashers by GE made in China/Taiwan etc all have same issue. The ones made in USA by GE have wider and longer tines. We have had MANY dishwashers over the 40 years and NEVER had one as bad as this.When calling GE customer service the senior rep was not willing to offer any customer satisfaction as nothing technically was wrong. At one point she stated we had made the purchase so live with it even though it was the wrong choice. We offered to pay for any cost difference, etc. When questioned about GEs interest in customer satisfaction she stated that was not a warranty issue. She was not concerned about a satisfied customer. With that, we will not be purchasing another GE product or its affiliates. What a waste of money.

I purchased a Ge profile top of the line microwave installed over an electric oven. After 3 months the plastic handle came off and Ge replaced the entire door. This handle has now come off 3 times. The service tech said it has a plastic connector that weakens over a stove. It supposed to be mounted over a stove. This is just poor design and totally unacceptable for their top of the line microwave.

I recently purchased an Adora dishwasher from Home Depot. The price was enough to suggest that it should be a good dishwasher, but its the worst dishwasher Ive ever owned. It does not clean dishes and it takes two hours to do it.

I purchased a GE dishwasher model GSD2100v50BB on June 6, 2016. By March 9, 2017, a switch broke which caused the machine to be stuck in the wash cycle for over an hour before it was discovered. This caused soapy water to flow out of the machine all over the floor. It was fixed under warranty but by June 29, 2017 it broke again. It is no longer under warranty and it will cost $70 to 100 to fix it again. It was purchased at Home Depot and they state it is to be handled by GE. GE states that since a year has elapsed, they are not responsible for the repair.

I live in a condominium building with approximately 105 units. We all had the same GE microwave installed in our units approximately five years ago (contractor-installed). I sent out a mass email to all of the owners to ask if they were having the same problems I was having my microwave, which was the touch panel will not accept commands. I received approximately 15 complaints from various homeowners with the same complaint.When I called GE to tell them the problem I was having with my microwave, they told me a technician would have to come out and diagnose the problem. The service call would be $99.95, and at that time the technician would let me know what the problem was and tell me the charge for the replacement part and labor cost. I told GE Customer Service that there were many people in my condo building who were having the same problem and I wanted to know why each homeowner should have to pay the initial $99.95 service call fee? The response was, That is our policy. To placate me, GE customer service said they would charge me the initial fee but I would receive a 25% discount for parts and labor.In the meantime, two or three other homeowners made service call appointments for their microwave oven with GE. One homeowner was given a fee for parts and labor, which would have been only slightly less than buying a new microwave and another homeowner was not given a labor cost. In both cases, the homeowners did not go forth with their repairs, because buying a new microwave was more cost effective.I want Consumer Affairs to know GE grossly mishandled this malfunction issue amongst a group of homeowners who own the same microwave. Secondly, I realize the microwave ovens are five years old, but GE should have some record regarding failing parts along with the life cycle of this product. Lastly, I want GE to be held accountable for not telling consumers a repair cost for certain issues. There should be a cost per hour, not cost per broken item.I kept records of all correspondence amongst the homeowners of my condominium building, so I will be of great assistance if you need further help from me. Product malfunction is a GE Profile Spacemaker 2.0 Model # JVM2070SK02.

Purchase date 4/20/15; Model # GDT 580 SMF ES; Serial # VD776355; Dishwasher wasnt installed until the end of June upon completion of a complete kitchen renovation. Eight months later, on March 1, 2016, the dishwasher was leaking water all over the kitchen! I initiated a service call and the repair man replaced the seal and it has worked without leaking until April 13, 2016. AGAIN a very large amount of water poured out of the left side of the door. The repair man had to return 3 more times and finally didnt have a leak for almost another year. Now, June 1, 2017 my kitchen is once again flooded. This machine is garbage - Very expensive garbage. Dont waste your money! I had previously purchased from Sears and never had a water leak in a machine that was 20 years old.

Weve had our new over the stove microwave (GE Profile Microwave Oven PVM2170SR1SS) just over one year and the oven light went out. The owners manual has no information about how to replace the light. I called GE customer assistance office and they said it requires a technician to come to the house to replace the bulb. A service call would cost around $95 minimum. This is a ridiculous requirement to make consumers do a service call for an oven light. The owners manual does show how to replace the charcoal air filter, if you use one, by removing the plastic cover across the top of the oven with the door open. Guess what? I removed the two screws holding the plastic cover and sure enough, there was also the access to the cover to access the oven light. You just remove the one screw and the small cover plate can be removed! Be sure to turn off the power to the oven before removing the small 50w Halogen G8 light bulb (Home Depot $5.00). My complaint about GE is that they do not give the homeowner information about replacing this oven light, but instead require you to pay for a service call. The irony is that the owners manual tells you how to access the filter by removing the plastic grill and thats how you also access the panel to replace the oven light bulb. They also tell you how to replace the light bulb that provides light to your range, so it cant be a safety issue about replacing light bulbs. Requiring the consumer to request a service call for $95 just to replace the oven light, when GE could have easily put the procedure in the owners manual, is a real consumer ripoff!

My GE dishwasher came with my new Miller & Smith house. Its 2 years old. The bottom tray is rusting in several spots and you cant open the door while in operation to add an extra dish. When you open the door the dishwasher should pause while you add the dish, but this one continues working as if the door was closed and water sprays everywhere. I understand the one year warranty (they must know their products do not last long). Their support line tells me my options are to get it repaired ($99.95 for a tech to come and diagnose, then additional charges for parts and labor to install the parts on the next visit). The bottom tray is ~$125. I found their customer service rude, unsympathetic, and bothered by my questions. I was also told to go their website and review the rebate offers on a new dishwasher. I wanted to understand that program better, but the customer service agent did seemed uninterested to help me.I was quite surprised in getting this poor quality product and poor service from GE. Im not going to bother with repairs, because the cost at least $300, so I will opt to put that money in a different brand. I was considering giving GE another chance and taking them up on their rebate offer, but after reading all these other reviews, I certainly will not. The time I spent writing this will very likely have no impact on making GE change, but maybe put a tiny dent in their reputation and they will get one less sale from me.

We purchased this GE dishwasher in October of 2017 when we built our house. Over the past few months we noticed our hardwood floors looking like they were rolling. This week we noticed a small amount of water seeping from under the cabinet. We pulled the dishwasher out and saw a very slow leak from a part of the dishwasher. Called GE and was told it was no longer under warranty. Explained leak has had to have been going on for months so should fall under warranty. Was told because we didn’t notice probably would not be. Sending tech which I will have to pay for to see if he can tell how long been leaking. More to come after visit. So far not happy.

I just remodeled my kitchen back in May of 2012. My wife and I started looking for the appliances and we decided to get the GE Cafe series set (dishwasher, cooktop, electric oven and microwave). Our microwave oven, model CVM1790SS1SS, developed a humming noise as soon as you closed the door. It does sound like the magnetron is on. To verify that, I filled a cup with cold water and I put it inside and closed the door without setting any cooking time. After three minutes, the water was too hot to touch. I called GE and told them that it was a fire hazard.They sent one of their technicians and he determined that it was not a fire hazard and if I wanted it fixed, I have to pay for it. How could he say its not? If I close the door, the oven is going to continue heating up until it burns itself and everything else around it. I am pissed at GE because this unit is barely one year old and expensive. This is a safety hazard and GE failed to acknowledge. Bottom line, Ill never buy GE again and will not recommend it to anyone.

I am a licensed master plumber. I do a fair share of high end kitchen installs, I noticed that in the last 5 years that all GE dishwashers I installed had a whole lot of extra parts to be installed by the installer. For example. Today I uncrated and tried to roll a GE dishwasher I got 6 and a drip tray fell out. Then when I went to install the dishwasher in the cabinet I had to install 4 different rubber flanges. When I went to push the dishwasher in the flanges came loose and hindered the install. The the insulation jacket kept binding up. The last 10 of these GE dishwashers I have installed the dishwasher appears to be racked or not square. I had to tell the General Contractor that I dont want to install the GE dishwashers any more. Way too much trouble. I have much better luck and ease of installation with Miele and Bosch. The GE dishwasher are very frustrated to install. Bob Licensed Master Plumber since 1982Richmond VA

Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...

GE dishwasher caught fire - not part of recall. I arrived home for lunch to find smoke alarm going off and kitchen hot and hazy. Determined it was dishwasher and opened to thick black smoke pouring out. Heat so extreme cups/dishes and racks and spinning thing on bottom had melted and adhered to elements, each other and bottom. Parts of the dishwasher itself are warped (steel!). Granite countertops too hot to touch and wood cabinetry surrounding it darkened. Dont know the extent of that damage yet. Thank GOD I came home for lunch- I normally do not. I truly believe our house would have been on fire.

GE profile microwave magnetron burned out after 2 years. Part is supposed to be under warranty, but repair is not. There are no service centers in my area. GE wont just send me the part, or let me send them my old part.

My husband and I replaced all the appliances in our new home 4 years ago with GE Profile double oven, cooktop and built in microwave. All the appliances are of poor quality and do not cook the way we are accustomed to. But the microwave has had a particularly bad history. Within one year, it completely quit working and we had to replace several fuses and a board. Over the past couple of months, the keypad continually quits working and we have to climb up on a stool, unplug the microwave to reset it. Only then will it work for us to heat something. However, the keypad does not accurately reflect the task we are trying to use. I have had many microwaves over the years and I have NEVER had to repair one before. This particular brand of microwave was produced in Malaysia in July 2008. Very, very poor quality. No resolve from GE or from Sears where we bought it. I am done with GE and with SEARS.

GE profile microwave convection - over the gas range. Oven temperature does not heat up more than the 370 degree, even if its set to maximum (450 degree). I purchased 4 ovens in the past year, all have the same defect.

I have had this dishwasher for less than a year and it doesnt work. The soap dispenser does not always open or it opens but the soap is not dispensed and just dribbles down the inside of the door. I have called in multiple trouble tickets. They have replaced the computer and the dispenser and have ordered another new computer and dispenser because the problem hasnt stopped. When I called GE to complain that I have had the unit repaired too many times and would like a replacement, they said if it is reparable, they will not replace it. I explained that it is not reparable if they fix it and it breaks again. This past Saturday, the tech told me that I need to run my hot water for ten minutes prior to running the dishwasher and that I should move the silverware caddy from its current location in the front (where it is supposed to go) to the back, taking up space in the rather small tub so I have less room for dishes, which, by the way have to be thoroughly rinsed before washing them. I explained to GE that if I have to jerry-rig the unit to make it work, then it is not reparable. Would they say it was okay if the latch didnt stay closed and I could just put duct tape on it to make it stay shut? If the product does not work as designed, and when the instructions that are provided with the dishwasher are followed and it does not work, it is not reparable. They refuse to replace it and while they did extend my warranty, there will come a time when that warranty is up and it will start to cost us money for all the repairs. It is costing GE more money to keep sending out techs and re-replacing parts than it would to just replace the relatively inexpensive dishwasher. Would I recommend this dishwasher to a friend? I would not recommend this dishwasher to an enemy! DO NOT BUY THIS DISHWASHER!!!

After a year and a half the dishwasher stopped draining. A $231 service call removed the three corn kernels and one watermelon seed that caused. See it all the time says the happy repairman. Another good example of why not to trust GE. Mrs. Gs sales and service complicit in the deceit.

We purchased our GE dishwasher in September 2014. In December 2014 the dishwasher started to make a loud grinding noise. I contacted GE and a repair man was sent promptly to do the repair. Upon arrival and looking at the dishwasher he advised me that it was the motor. He then stated that he would order the parts and also stated that he did not have the correct tool to remove the motor and has not had one since they have changed the manufacturing process. At this time I am still waiting for the parts and I have contacted GE numerous times to find that the parts were either on back order or had been shipped out. I am still waiting for the parts and the repairs to be done. The estimated date of the parts to arrive is January 29th. At that time I will have been without a dishwasher for a month that I have just purchased.

Door would not latch, so entire locking mechanism was replaced. Still wont lock. Repairman said it looks like door is warped or bent and door may need to be replaced. We have used the dishwasher twice a week for a year and suddenly it wont lock. Have heard this is a common issue. Is this true? Is there a recall?

I have to agree with other post about the customer service. Our dishwasher is only 15 months old. First call went fine after that everything is with email. Tried calling several times to get correct parts shipped after only getting one of three needed, I called and finally after 45 minutes an agent answered. After several attempts to get recommended parts and repairs we are now having additional issues. The quality of the GE brand has really gone down compared to our older products that lasted 15+ years. Now waiting for a new assessment of what the issue might be and hopefully will be able to get the parts without issue.

We purchased a GE Profile Dishwasher from PC Richards & Sons in 2012. We purchased the extended warranty. The top of the door started to rust on left side within the first year. Death in family and called just after warranty ran out. The rust turned into a little hole. Door replacement was no longer available when I emailed GE directly this year. GE Representative sent me a $50 rebate to use to buy another GE. The dishwasher works wonderfully but appearance is awful. I will never buy another GE appliance.

My 2-year old microwave and range handle(s) have paint peeling issues. GE has a program to replace the microwave handle. They DO NOT have one a similar program for the range (same paint peeling issue on the range handles/rings). They offer a discount cost for the range handles. I am sending them pictures and another formal complaint.

Now out of warranty, my 4-year-old microwave (sadly, the top oven of a double wall oven), has been flaking and peeling paint. It is totally unsafe and unusable.