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GE Microwave Model JVM6172DKBB
GE Microwave Model JVM6172DKBB
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GE Microwave Model JVM6172DKBB

GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black

Use this GE over-the-range microwave oven to defrost dinner and then cook quickly. The one-touch convenience controls offer easy heating a variety of often-heated items. A recessed turntable assures even results, and sensor controls provide effortless cooking. This GE over-the-range microwave oven has a two-speed fan to keep the air clear in your kitchen.

Manufacturer: GE

MODEL: JVM6172DKBB

MSRP: $289.00 USD


GE Microwave Model JVM6172DKBB Error Codes

CODE: F1  
PROBLEM: Open Thermal Sensor, due to excessive heat in microwave cavity 

CODE: F2  
PROBLEM: Shorted thermal sensor 

CODE: F3  
PROBLEM: Shorted touch pad panel 

CODE: F4  
PROBLEM: Open humidity sensor 

CODE: F5  
PROBLEM: Shorted humidity sensor 

CODE: F6  
PROBLEM: Shorted temperature probe 

CODE: F10  
PROBLEM: Shorted touch screen 

CODE: Probe  
PROBLEM: Open temperature probe or the probe is not plugged in during a temp cook function. Make sure probe is firmly inserted into the wall of microwave and the food item. 

CODE: 888, 8888 or PF  
PROBLEM: It is possible to see this display upon initial installation or after power was restored due to a power failure. This display can be cancelled and normal operation resumed by touching the CLEAR pad. The clock can be reset on models so equipped. 

CODE: 18 power watch code  
PROBLEM: Indication of an issue with the electronic control in the microwave. 
 


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Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,

Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,

Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,

Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,


GE Microwave Model JVM6172DKBB

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Product Reviews:

Were using a white GE Digital Microwave Oven at home Model No. JEI2870SPSS.
Were using a white GE Digital Microwave Oven at home Model No. JEI2870SPSS. We got it from Ansons a few months ago when our previous Kyowa was broken beyond repair. The price is reasonable, the usable space inside is adequate and the exterior design goes well with our kitchen. It has touchpad controls which are very easy to use especially with the pre-programmed settings like steam cook and snacks. So far it has worked very well. Its quite excellent at defrosting meat and evenly heats our food. We have no problem cleaning it and its pretty silent when in use. I hope this one lasts us longer since its pricier than the Kyowa and because use of the microwave less these days because they say the radio waves emitted by these machines cause cancer.
Published: June 19, 2016
Jennifer of Daraga, Albay, Other
Source: consumeraffairs.com

The GE microwave we use is almost 17 years old and has never needed any rep
The GE microwave we use is almost 17 years old and has never needed any repairs. It is everything you could want from a microwave.
Published: December 25, 2020
Bruce of Medina, Ohio
Source: consumeraffairs.com

Purchased a GE 650 dishwasher which we quickly discovered has terrible rack
Purchased a GE 650 dishwasher which we quickly discovered has terrible racking for North American dishware. Also the control panel is overly complicated yet limited to use (always flashes settings even when not in use). Once you figure out how to load dishes into the very tight/ narrow tines they fall over and chip/break. When investigating the dishwashers by GE made in China/Taiwan etc all have same issue. The ones made in USA by GE have wider and longer tines. We have had MANY dishwashers over the 40 years and NEVER had one as bad as this.When calling GE customer service the senior rep was not willing to offer any customer satisfaction as nothing technically was wrong. At one point she stated we had made the purchase so live with it even though it was the wrong choice. We offered to pay for any cost difference, etc. When questioned about GEs interest in customer satisfaction she stated that was not a warranty issue. She was not concerned about a satisfied customer. With that, we will not be purchasing another GE product or its affiliates. What a waste of money.
Published: October 11, 2016
Drew of Abbotsford, BC
Source: consumeraffairs.com

I have had 2 of GE microwaves, above the range models. Both the same model,
I have had 2 of GE microwaves, above the range models. Both the same model, but different years. One stainless finish and one almond. They are almost exactly the same. They are efficient, and I like the carousel for even cooking. But I would like it if the light bulbs under unit were easier to replace.
Published: July 8, 2019
Fran of Hamburg, NJ
Source: consumeraffairs.com

I purchased a microwave in Oct 2010. It went blank and nothing works. I che
I purchased a microwave in Oct 2010. It went blank and nothing works. I checked to see if its receiving power. The power is okay. I purchased the microwave, fridge and stove at the same time. I always had confidence in GE products. Microwave should have lasted longer than less than 2 years. I didnt purchase extended warranty because of GEs reputation. Very dissatisfied customer.
Published: September 17, 2012
Ronald of Louisville, OH
Source: consumeraffairs.com

Bought a new GE microwave cafe series in May 2014. Within one month the han
Bought a new GE microwave cafe series in May 2014. Within one month the handle which was not stainless steel started to peel and cut my wifes hand. GE sent a replacement new door for the unit that did not close. Then he had to transplant the handle from the new door to the old door. A month later the unit failed. A new replacement unit took 2 months to replace. It has worked 3-4 weeks and has also now totally failed. Our experience with GE CAFE microwave and GE service process is poor to miserable. I would not recommend this product or their service to anyone.
Published: December 27, 2014
robert of Missoula, MT
Source: consumeraffairs.com

JVM6175SFSS - I purchased this over the stove Micro in July 2014. When I co
JVM6175SFSS - I purchased this over the stove Micro in July 2014. When I cooked a potato or frozen meal it would sound like it was going to explode. Condensation drips down behind my stove and the window and door to it get all steamed up. The fan clears the door & window but is very loud and intrusive even on low. Besides that I have never needed to use a fan when I use the microwave. GE repair came and said there was nothing wrong with it. But after thinking about it, came back the next day and took it apart. The tech called GE engineers and described to their amazement the way the inside was made. They said no way. So the tech took pictures and emailed them to GE. They reviewed it and said thats the way it is. I wouldnt stand for that and called them again and told them that the bottom of the micro gets scalding hot. At that they changed it out.... for another one with the same problem. The wall behind the stove is getting ruined from vapor dripping and all the same problems exist. They will be coming again and I am going to insist they take back their junker and let me buy a safe microwave of another brand even though my other appliances match. I am sorry now that I bought my GE stove and refrigerator now because they match the micro.
Published: May 17, 2015
Mary of Boynton Beach, FL
Source: consumeraffairs.com

Purchased an entire line of GE appliances for kitchen after having prior (s
Purchased an entire line of GE appliances for kitchen after having prior (still working) appliances for 13 years. Have had at least 5 services calls and countless emails and phone calls for non functioning Dishwasher. Here is response from GE Manager: I have reviewed the pictures and no I would re-wash those 4 dishes if they came out of my dishwasher prior to using them with my family. Dried on fruit, starches and dairy are tough for any dishwasher to take off as the sugars in them act like glue. Again for these types of foods we would highly recommend more pre-washing to make sure that they are not left on the dishes after the dishwashing cycle. CAUTION: DO NOT BUY.
Published: May 18, 2015
Kim of Waukesha, WI
Source: consumeraffairs.com

Purchase date 4/20/15; Model # GDT 580 SMF ES; Serial # VD776355; Dishwashe
Purchase date 4/20/15; Model # GDT 580 SMF ES; Serial # VD776355; Dishwasher wasnt installed until the end of June upon completion of a complete kitchen renovation. Eight months later, on March 1, 2016, the dishwasher was leaking water all over the kitchen! I initiated a service call and the repair man replaced the seal and it has worked without leaking until April 13, 2016. AGAIN a very large amount of water poured out of the left side of the door. The repair man had to return 3 more times and finally didnt have a leak for almost another year. Now, June 1, 2017 my kitchen is once again flooded. This machine is garbage - Very expensive garbage. Dont waste your money! I had previously purchased from Sears and never had a water leak in a machine that was 20 years old.
Published: June 1, 2017
Lisa of Friendship, NY
Source: consumeraffairs.com

Figure it out GE! The sixth motor and mode selector for our washer has bee
Figure it out GE! The sixth motor and mode selector for our washer has been reluctantly ordered by a tech this morning. The second motor was installed months after buying the brand new machine. Now, only two months since the fifth motor and mode selector was installed (Dec 2, 2011), the wiring harness is burnt up. The tech recommends replacement of the washer by GE, but only gets push-back from GE. This newest incident included a horrific smell of smoke. I do not trust this machine. I have a wife and child to protect. Think about it - do the math - add your costs for repeated repairs. You do not get to be a company the size of GE by not understanding simple economics. Open your eyes and replace our washer.
Published: February 11, 2012
John of Woodbury, ID
Source: consumeraffairs.com

Dishwasher works great, I just wish it was a little bigger. I usually have
Dishwasher works great, I just wish it was a little bigger. I usually have to work hard to get everything I have to wash into one load. But if I could give it a 4.75, I would, because dishes are spotless when I remove them.
Published: February 12, 2021
John of Lawrence, KS
Source: consumeraffairs.com

We have not had any issues with our microwave. It is relatively easy to ope
We have not had any issues with our microwave. It is relatively easy to operate (how difficult can it be, right?). Overall, we are pleased with our microwave. The microwave was already installed when we purchased our home, so I cannot speak to whether or not it is worth the price.
Published: July 8, 2019
Maggie of Lagrange, GA
Source: consumeraffairs.com

Bought new Spec house with all GE appliances (was charged extra). Dishwashe
Bought new Spec house with all GE appliances (was charged extra). Dishwasher Model GDF510PSD1SS wasnt drying dishes, run time 3 to 4 1/2 hours. Opened door to stop it. Have to hand wash first, then place in dw. Service man said dishwasher working properly. All was wet, rinse aid constantly leaking. Tech replaced. Inside of dw gray color had milky white film on it, dishes, rubber gaskets around door. Tech poured citric acid sol. on filter. Next run, white film again. New Cuisinart pots, pans, lids, silverware & all, scratched and nicked in first wash. Found a piece heavy glass and screw in DW. Tech said someone forgot to put screw in panel and he didnt know where glass came from. Seven + tech visits, GE Consumer Relations refused my calls. Every 2 to 3 weeks, have to remove, clean filter, bottom screen, hand dry. One cycle works. White film was hard water buildup. A used dishwasher!! Bought water softener. Problems with R.O System & Refrigerator. NO More GE!
Published: May 23, 2014
Lourene of Surprise, AZ
Source: consumeraffairs.com

Slightly more than one year, I purchased a model GLD4404RCC dishwasher abou
Slightly more than one year, I purchased a model GLD4404RCC dishwasher about which I have made complaints in the past, concerning poor washing performance and which you chose to ignore beyond attempting to tell me how to use it. Now, this Chinese-made piece of junk has begun to give different problems. Upon completion of the wash cycle, it starts to make a lot of noise and will not shut down. I must do this manually. Guess what? It has waited less than two weeks after the purchase date to do this, meaning it is out of warranty. We have just purchased a new home and will be needing new appliances such as dishwasher, refrigerator, washer and dryer, and a water heater. It will not be GE. I shall never purchase any more of GE products as the whole company stinks.
Published: September 9, 2011
Frederick of Alva, FL
Source: consumeraffairs.com

I bought the microwave in 2005. It is an above the stove type microwave, bl
I bought the microwave in 2005. It is an above the stove type microwave, black color. It has been a great microwave for all of these years and still keeps going. I would buy a GE again. It has been a solid microwave and all parts but the turntable are still functioning after all of these years.
Published: July 16, 2019
Donna of Abingdon, MD
Source: consumeraffairs.com

The microwave (JVM1860WF001) came with the new home. It quit working. It st
The microwave (JVM1860WF001) came with the new home. It quit working. It still turns on, but does not heat. After reading all the complaints, I will not go to the expense of fixing this microwave. I will buy another brand. Goodbye GE. It appears by the other complaints, that GE does not care.
Published: February 9, 2012
Sheila of Marysvale, UT
Source: consumeraffairs.com

I give it stars for value because an extra step is needed to set cooking ti
I give it stars for value because an extra step is needed to set cooking time. Most microwaves do not require pressing a cook time key before selecting # of seconds. Other than that, microwave is first-rate and very dependable. We use it several times a day for 1.5 years now with no problems.
Published: January 15, 2017
M of Oakwood, KS
Source: consumeraffairs.com

We bought this microwave (GE DE68-00307A) brand new 2 years ago and the pai
We bought this microwave (GE DE68-00307A) brand new 2 years ago and the paint is peeling off everywhere!!!! I keep my microwaves extremely clean, and this was not due to wear and tear by any means. I would say it started after about a year and a half of having it. I have showed multiple people and I cannot believe this is not on a recall list. This is extremely dangerous and could cause many issues. I am hoping someone can do something about this manufacturer and this product. This alone will make me never buy a GE product again.
Published: July 17, 2014
Kelly of Murfreesboro, TN
Source: consumeraffairs.com

This GE CVM2072SM1SS Microwave (over-range model) worked fine for five year
This GE CVM2072SM1SS Microwave (over-range model) worked fine for five years. Then, we discovered the plastic film over the touchscreen starting to peel. After a bit of wrangling with Consumer Relations, they sent me a replacement touchscreen. The LCD didnt display properly, so they sent me another one. It worked for three months, then in the middle of programming to reheat some food, we got the following error message: Control Fault, Shorted touchscreen - F10. The control has detected a shorted touchscreen and has shut off the oven. It may still be possible to use the oven. However, if this message continues to appear, your oven will require service.The only way to clear the message was to unplug the unit. No amount of replugging in cleared the message. I called GE and they said they would replace the entire unit with a new model under some program they had. Sounded fine to me. I left the house. When I returned, I received a message that their representative called back to say they would not replace the unit, since the program had expired. Huh? I called again, and after a bunch more wrangling, they agreed to send a service tech out and replace whatever needed replacing or fixing at no charge. Of course, they never really made a notation of that, so when he got here, he had to get on the phone and sort it out. Finally, he replaced the touchscreen. Lets see how long it lasts this time.
Published: March 31, 2014
Jonathan of Orangevale, CA
Source: consumeraffairs.com

All GE kitchen appliances delivered on time, but the dishwasher has been a
All GE kitchen appliances delivered on time, but the dishwasher has been a nightmare. Started leaking right away, called GE and they couldnt come back out for 3 whole days after installing it, which ended up being a work day - so had to miss work to wait all day when he didnt come until 5 pm. Tried to make us pay for the service - we havent even used the dishwasher and they think we are going to pay them to come out fix their mistake, also under a 1 year warranty. Tech guy came out ran some computer test - didnt even look at the dishwasher or underneath. Test was good, we asked him to stay a few extra minutes and he said thats not his job. Leaked again. GE argued that we didnt get it installed by them, which was a lie. Same tech guy came out again, on a workday Again so missed work - finally figured out what was wrong, ordered the part. The part wasnt coming in for another week. So we Waited Another week without a dishwasher.When that day came We again missed work because they said between 1-5 and didnt even show up. GE tried to say the part wasnt in but we were holding the part when we asked where they were. Infuriating at that point already missed so much work days and GE employees couldnt even do their job. GE rescheduled the appointment without even telling us. Had to wait another week until they finally came out and fixed the dishwasher. Now almost a month after they delivered the appliances, I received a charge and didnt not even email to let us know we were being charged. Horrible experience with GE and will never ever buy from them again.
Published: October 27, 2017
E. of Louisville, KY
Source: consumeraffairs.com

My old (Panasonic) microwave lasted over 15 years. This brand is really poo
My old (Panasonic) microwave lasted over 15 years. This brand is really poor quality and they dont stand behind it. Electrical burning smell. Less than 9 months old. Called customer service, they refused to repair and will send a goodwill rebate cert saying I can buy a new one (any model) and I will be refunded. I ended up paying $100 more because all local stores did not have anything close to my model. They will not cover shipping, tax or any of the extra cost of the new microwave. Stay away from all GE products.
Published: September 5, 2018
Miguelito of Honolulu, HI
Source: consumeraffairs.com

Our microwave came with the house so we didnt choose it. Ive had a bit of t
Our microwave came with the house so we didnt choose it. Ive had a bit of trouble with the rotating mechanism making knocking noises a few times which Ive been able to finesse by exploring troubleshooting online. Other than that its been dependable for 4 years.
Published: January 9, 2021
Sarah of Lewes, DE
Source: consumeraffairs.com

GE Profile Model PDW9980L00SS about 5 years old overheated and melted the b
GE Profile Model PDW9980L00SS about 5 years old overheated and melted the bottom water sprayer into the element along with anything plastic in the dishwasher at the time. Grateful my husband was up late that night, otherwise, it would have caught on fire. It was not shutting off, had been on about 3.5 hours when it was discovered.
Published: December 18, 2011
Jennifer of Thousand Oaks, CA
Source: consumeraffairs.com

I love my GE dishwasher with sanitizing. It works great at cleaning, drying
I love my GE dishwasher with sanitizing. It works great at cleaning, drying and sanitizing my dishes and it’s really quiet. I love the stainless steel. I forget it’s on at times because it’s so quiet. Happy with it.
Published: February 2, 2021
Tammy of Twentynine Palms, CA
Source: consumeraffairs.com

My Microwave that is four years old suddenly wont heat anymore. It still ru
My Microwave that is four years old suddenly wont heat anymore. It still runs but there is no heat. They told me its out of warrantee already. The repairman says its the magnetron and it costs $600 to replace! The oven microwave combo unit is $1500 altogether to replace. I bought another Walmart microwave for $47 and it works great! GE will not replace or fix it. They dont stand behind their products and are not helpful on the phone. I will never use a GE product again.
Published: October 21, 2015
Clark of Windsor, CT
Source: consumeraffairs.com

About two years ago I moved into my condo and as a housewarming gift my sis
About two years ago I moved into my condo and as a housewarming gift my sister gave me money to buy a microwave oven. I bought a GE over the range microwave. Well it quit over two months ago - really disappointed. I bought the next one but now after reading all these similar experiences I am sorry I bought the same problem.
Published: December 5, 2014
Nick of Sunrise, FL
Source: consumeraffairs.com

The door handle broke on GE Advantium microwave. My complaint is that the p
The door handle broke on GE Advantium microwave. My complaint is that the plastic handle costs $103.00 just for the part. That is ridiculous! The unit is 6 years old so I dont expect it to be free. I just dont understand how they can justify that much.
Published: September 12, 2011
Phil of Gainesville, GA
Source: consumeraffairs.com

The GE microwave model CJES1290Ml01 does not get used much, maybe 15 minute
The GE microwave model CJES1290Ml01 does not get used much, maybe 15 minutes per week. I have not even used convection oven or broiler part, so we could say very gently used. Sparks and grinding noise out of the magnetron tube area started recently and there is no metal in the microwave. It arcs like there is metal. There are not enough miles on this equipment to need replacement, but it is too expensive to fix. Im not happy with Walmart GE product. Did they cheap it up?
Published: April 17, 2012
Rose of Waxahachie, TX
Source: consumeraffairs.com

I bought this replacement dishwasher based on its energy efficiency rating
I bought this replacement dishwasher based on its energy efficiency rating and recommendation of the salesman. Worst dishwasher I have ever had by far (in 27 years)! Salesman didnt know it doesnt have a water heater. It worked so poorly I had a company repairman to look at the dishwasher within a week of delivery. He recommended we run the sink water until boiling before turning it on, always use normal power, steam and boost settings. The cutlery is still often dirty - you have to scrub all food off the cutlery and rinse until clean before putting it into the dishwasher. A year later, the dishwasher is not nearly as quiet and a cycle takes 4 hours. Because of the design, this machine loads quite a bit less than my old dishwasher. Overall, I am sure this dishwasher uses way more energy and I use more cycles per week. I wouldnt take this dishwasher if they were giving them away for free!
Published: January 12, 2016
Gabi of Mamaroneck, NY
Source: consumeraffairs.com

The GE repairman just left. It wasnt the coil that was flaking, it was the
The GE repairman just left. It wasnt the coil that was flaking, it was the eco dish washing detergent I was using. The detergent wasnt dissolving, it was clogging up the jets and burning on the coil. What I was seeing was black burned detergent flakes. The repairman gave me citric acid to use to clean out the clogs (for free). He also didnt charge me for the visit, even though it was my fault. He also told me to get the water in my sink really hot before I start the dishwasher. I am very impressed with his service!
Published: January 1, 1970
Linda of Santa Cruz, CA
Source: consumeraffairs.com

I rarely use it. I know to avoid too close to the signals produced in the m
I rarely use it. I know to avoid too close to the signals produced in the microwave and use it only about once a month.
Published: December 14, 2015
Marvin of St. Joseph, Michigan
Source: consumeraffairs.com

I called GE and they said they cant send a magnetron through the mail as it
I called GE and they said they cant send a magnetron through the mail as it is dangerous. Well then, how do other companies sell a magnetron via their websites? They are full of it and I got the same issue, $59 for part and $89 for service call, and another charge for labor. What the....... I asked, Isnt the $89 the labor? She said No, that is the service fee. What a racket they have going on.I will not purchase another GE microwave, even though my other appliances are GE. My microwave is six years old. My GE refrigerator ice maker also stopped working after 5 1/2 years. I have had GE washing machine and dryer without no real problems after 12+ years. Maybe GE needs a class action lawsuit to shape them up??? Anybody up for it???
Published: July 31, 2013
Lisa of Ladson, SC
Source: consumeraffairs.com

Run, dont walk, toward any dishwasher other than a GE. Problems with the di
Run, dont walk, toward any dishwasher other than a GE. Problems with the dishwasher within one year - black residue on my dishes that felt and smeared like grease. Calls to GE repair resulted in the worst customer service I have ever experienced. One call returned at 4:00 am. After two visits, a lecture about how to load a dishwasher, I gave up. The effort of making calls for visits, taking time off work, rude repair technicians and being told it was not grease, I now have a dishwasher a few years old that is falling apart. Screws are now coming loose and the buttons are sticking.
Published: July 21, 2014
Toni of Lake Forest Park, WA
Source: consumeraffairs.com

I got a GE cafe two years ago, all the matching appliances. A few weeks ago
I got a GE cafe two years ago, all the matching appliances. A few weeks ago, we heard beeping in the middle of the night. ow every night at two am we get a message on the panel with annoying beeping. This weekend, we went out of town and when we returned the microwave was and had been on for a very long time. It doesnt take a genius to figure out that our house could burnt to the ground while we were gone! Thank God it didnt! Not to mention. my dishwasher does not clean! It takes 3 runs to wash.
Published: November 14, 2011
Notta of Beverly Hills, CA
Source: consumeraffairs.com

GE Profile Dishwasher Model GLD4400N10WW - This was the second GE dishwashe
GE Profile Dishwasher Model GLD4400N10WW - This was the second GE dishwasher I have purchased and it will be the last. When guests come to my home, they ask whats wrong with my dishwasher when helping me in the kitchen. The racks are bubbled and there is a burn mark by the heating element from overheating. The dishes have always been too hot to unload afterwards that you have to leave the door open for ten minutes before touching them, or you will burn your hands. I purchased this dishwasher from Lowes on 2/23/2008 for $368.88. I see that there is a recall on the dishwasher now, and it is only worth a repair. Quite frankly, my dishwasher is all ruined inside and it needs more than just a new heating element. It isnt worth it to me. It is very noisy and sounds awful when I use it. I will not be putting any money into replacement parts at this point, and I am very disappointed with my purchase. A dishwasher should last more than 3.5 years. My dishwasher should be replaced for free, not just get a new element. My husband is a licensed builder and he will not be using GE either, after this experience. I am enclosing a photo of the burns.
Published: November 12, 2012
Karen of Middleville, MI
Source: consumeraffairs.com

Purchased a black stainless steel microwave model JVM7195BLTS. When we open
Purchased a black stainless steel microwave model JVM7195BLTS. When we opened the box we realized the handle finish was stainless steel and not black stainless steel as the rest of the unit. The website picture clearly shows a matching black stainless steel finish on the handle. Store was unaware of any problems and reordered another one. They claimed the GE rep said they had a problem with the handles on these units but didnt tell the retailers.
Published: July 1, 2019
Phillip of Gurnee, IL
Source: consumeraffairs.com

I purchased a stainless steel GE dishwasher for $508.68 since I remodeled m
I purchased a stainless steel GE dishwasher for $508.68 since I remodeled my kitchen October 2016, I contacted GE in March 2017 because the stainless steel on the dishwasher door started to have rust spots, they sent a technician to look at it, they told me that they cannot replace it because the aesthetic warranty is only good for 30 days. They authorized the technician to replace the door, however I have the same issue with the new door, and also the dishwasher stopped working. I contacted them again. The technician was able to fix the dishwasher, but as far as the stains on the door they told me thats an aesthetic issue. They cant do anything about it. I called the consumer relations department. I spoke with CIARA GE case # **. They offered me a small discount and I have to come up with $400.00 to buy a new dishwasher.I feel that a good business should always stand behind its products. The dishwasher obviously is defective, they sold me an appliance that supposed to be stainless steel but its something else, the right thing for GE to do is to exchange the defective product for the right one. I am very frustrated that in less than a year I have to spend over $900.00 for a dishwasher. I am great customer for GE, I remodeled my kitchen, I purchased a GE refrigerator, cooktop, oven, kitchen hood, microwave and dishwasher, I think I deserve better than a small discount for a defective product.
Published: December 4, 2017
Suzette of Sunrise, FL
Source: consumeraffairs.com

We built a new home in 8/19. Much to our dismay, the builder only offered G
We built a new home in 8/19. Much to our dismay, the builder only offered GE appliances. We had a bad experience with a GE appliance in the past so we went with the most expensive offered, the Profile series. Nine months into our new home, the microwave push button to open the door broke (with food stuck inside). I was only able to schedule an appointment through an automated system. Days later, repairman breaks door trying to get food out. Parts were ordered and new date was set for one week later. Day before that appointment, I got a call canceling my appointment due to the part being on backorder. The entire call took 57 minutes. New appointment was set for an additional week. Again, appointment canceled and part was ordered from third party. Third appointment was a repeat yet again (but without a call and with repairman showing up). The rep did say she would send $70 for us to buy a small microwave while waiting. We are now at three weeks without our microwave being fixed and I have spent HOURS on hold trying to get to a resolution. Last representative asked why I even made an appointment if I didnt have the parts. What!! They have scheduled the appointments. I asked to talk to a supervisor but then was told it would be 24-48 hours before someone could call me back. The rep said this is the timeframe they quote for a callback but she didnt know when anyone would actually call. No idea how much longer we will have to wait-it seems we are at their mercy. When buying new appliances in the future, we will ask who services their warranty! Either way, we will never buy GE appliances again.
Published: June 16, 2020
Donna of Round Rock, TX
Source: consumeraffairs.com

A few years ago, I purchased a brand new GE microwave oven. A week ago the
A few years ago, I purchased a brand new GE microwave oven. A week ago the microwave oven stopped working. I contacted an Appliance Repair company for repair. When the tech came & disassembled the microwave oven, he discovered pliers inside the oven. We took pictures of it (BTW, it wasnt the cause of the problem). I contacted GE to alert them of this & they told me that the robots that assembled the microwave oven probably dropped it in there. Then they said they will send a tech to my residence to investigate. I told them that the pliers was removed & the microwave oven is fixed & assembled. Nonetheless they sent a tech anyway. I told the tech what his Customer Service said & he said he wasnt surprised about the tool being inside an appliance from GE & GEs response. In summary, I would not recommend purchasing any GE products. They proved their products are a safety hazard & they dont care about the consumer nor their safety. All they care about is taking your $$$.
Published: February 2, 2019
Lester of Las Vegas, NV
Source: consumeraffairs.com

We bought a brand new GE dishwasher from our local hardware store on Black
We bought a brand new GE dishwasher from our local hardware store on Black Friday. It was $600 dishwasher on sale. It was installed on December 5th, it broke on December 6th, and we had a repair man come out to take a look at it. To be fair, the local hardware store did ask if we wanted to replace (2 week wait time) or repair (2 day wait time) it. Since it was a bolt that was severed (by opening the door to the machine, mind you), we figured it would be an easy fix. The first technician who visited said, Yeah, its broken. I have to order a new bolt and then come back out in a week to fix it. And oh, by the way, Ill have to drill a new hole for it too. Thats when I called GE customer service to request a new product. But since my 48 hour window had passed, and we opted to have it fixed, it was keep it or ask our local hardware store to replace it at their expense. I bit the bullet and just had it repaired. Now, less than 2 months later, the technician has been at our house three times. He’s soon to have a fourth visit because we need a new dispense modulator. After speaking with customer service several more times, and with a not very nice lady in the Chairmans office, I still have a defective product. Oh, did I mention that Im paid hourly and have now taken off 13 hours? So what’s the use of that $600 dishwasher that we bought? Its been out of commission for more than 2 weeks, in less than 2 months, and has now cost us $900. Thanks, GE! We’re so glad to see you stand behind your product.
Published: February 5, 2013
Miranda of Cranberry Twp, PA
Source: consumeraffairs.com

I purchased a GE Profile™ 2.1 Cu. Ft. Over-The-Range Sensor Microwave Ove
I purchased a GE Profile™ 2.1 Cu. Ft. Over-The-Range Sensor Microwave Oven and paid over $500. I have had it 3 years and in the first 6 months it broke. It was under warranty and the $400 fee (door replacement) was covered. Then it broke 1 1/2 years later and I received a quote for $200 in labor plus the cost of parts (no longer under warranty). When the repaid guy walked in the house he said, Oh, one of these. Is it the door? I said no, we already had the door replaced, but his comment was very telling that I purchased garbage. I fixed it myself for $10 - it was a fuse. Then it broke 2 weeks later and I believe it is the fuse again. I contacted GE because I believe I received a lemon and they are willing to give me parts at 50% and nothing more. This was the worst investment decision I ever made and I caution others to not purchase this microwave.
Published: April 26, 2021
Shawn of Granada Hills, CA
Source: consumeraffairs.com

We have had our GE microwave for at least five years. We have moved multipl
We have had our GE microwave for at least five years. We have moved multiple times and had the power go off but through it all, our GE microwave works just as good today as it did when we first bought.
Published: July 7, 2019
Marion of Dudley, NC
Source: consumeraffairs.com

Microwave counter top - On Oct. 15, 2010, I purchased JES1460 DNWW at Pacif
Microwave counter top - On Oct. 15, 2010, I purchased JES1460 DNWW at Pacific Sales San Jose. Since then, two service calls on this microwave which replaced one that did not work. New sensor on service call 10-10-11. Today is 3-6-12, strong electrical smell practically knocks you out. I unplugged the unit. We always purchase GE appliances. No more, very poor quality. We are upset.
Published: March 7, 2012
Leon of San Jose, CA
Source: consumeraffairs.com

Built our house and had new GE Appliances. Oven is a GE Profile and the com
Built our house and had new GE Appliances. Oven is a GE Profile and the computer panel went out twice in the first 2 yrs. The profile microwave model PEB 7226 SF1SS IS NOW ONLY 3yrs old and not functioning. We rarely use the microwave. Will never buy GE anything in the future.
Published: June 22, 2017
Holly of La Vernia, TX
Source: consumeraffairs.com

Ordered a repair part for my GE Cafe series microwave because the touchpad
Ordered a repair part for my GE Cafe series microwave because the touchpad failed. The person who took the order told me they had a No Hassle return policy. They shipped the part right away but I decided to replace the microwave instead. I am still waiting 3 weeks later for them to pick up the item via Fed Ex and credit my account. They told me I cannot drop it off at a Fed Ex office. This is ridiculous!
Published: December 14, 2018
Derek of Long Beach, CA
Source: consumeraffairs.com

We purchased a manufactured home that had brand new, GE appliances in it. W
We purchased a manufactured home that had brand new, GE appliances in it. We have been in the home for almost two years, but the dishwasher has never worked well, at ALL, even when it was brand new. We called GE and they sent a local appliance repairman to our house. He said that there was nothing wrong with the dishwasher. They are just junk. Amen! I have tried running the water in the sink until it is hot before the dishwasher fills up, we have tried using a citrus additive that is supposed to help it clean better, we have tried several different kinds of soap, NOTHING works. It never gets the dishes clean, there is always residue and food left at the bottom of the dishwasher, and it runs for hours on end. I cant wait until I can get rid of this pile of junk and purchase a Whirlpool or anything else. I will never purchase GE appliances, EVER!!!!
Published: February 27, 2015
Virginia of Dillon, MT
Source: consumeraffairs.com

While the microwave works fine, as far as microwaves go; it does heat uneve
While the microwave works fine, as far as microwaves go; it does heat unevenly but eventually gets the job done, the interior is cracked and shows signs of rust and deterioration. I dont remember ever seeing this on in previously owned microwaves. I would only use it for basic heating and reheating.
Published: December 27, 2020
T of Basking Ridge, NJ
Source: consumeraffairs.com

Dont buy one. I bought two last year. The first one completely died before
Dont buy one. I bought two last year. The first one completely died before the 60 days were up. I took it back to Sams club and bought another. The tag inside says it was made February 2011, so its only a year and a half old. Under the carousel, the paint is peeling big time. I wrote GE repeatedly, asking if it was still ok to use it. After ignoring me for quite some time, I got this reply. In the notice, they told me to get Sams club to replace the defective and apparently unusable product they are selling knowing it is defective. I love the part where you cant cook something with too much liquid in it. Who does that when they microwave?Heres what they said: Thank you for contacting GE regarding your microwaves and the paint peeling issue. I did some research on it and found that it a common issue among all brands. Excessive heating of un-covered liquids can create a high amount of condensation that the inside paint is not meant to withstand. Minor chips to the coating on the microwaves interior cavity will not affect the products performance. However, if the coating is actively flaking or peeling anywhere inside the oven cavity (including under the turntable), discontinue the use of the microwave and replace it. GE does not have an approved method of repair, and the microwave is not repairable. Please return to Sams club for an exchange, if you are still within the one year warranty. If Sams is refusing to accept the return, contact the Sams Club Support Team at 1-877-885-2787. GE will then reimburse Sams club.
Published: July 20, 2012
J of Garden City, KS
Source: consumeraffairs.com

My 5 years old over the range GE Microwave Oven in my old house had a keypa
My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.
Published: August 23, 2011
Joseph of Oklahoma City, OK
Source: consumeraffairs.com

Our GE Microwave Oven/Convection Oven Combo (Model: PT970SRSS) is a little
Our GE Microwave Oven/Convection Oven Combo (Model: PT970SRSS) is a little over 2 years old. The interior paint on the ceiling of the microwave oven is chipping and bare metal is exposed. In addition, the microwaves glass turntable frequently slips off its plastic tripod base. Circular scratch marks, which also expose the underlying metal are evident in the area which is located directly below the glass turntable. The circular scratches are a direct result of the glass turntable scraping against the paint. The GE repairman said chipped paint is not repairable and that paint should not ever chip in a microwave, let alone a relatively new microwave. After many calls back and forth to the GE Consumer Relations person, we were offered a new combo at a discounted rate of approximately $1,000. (We paid around $2,000 originally.) Im not satisfied with this offer. I strongly feel that consumers should NOT have to pay to replace a defective item. GE needs to pull these defective and dangerous products off the market! Take a lesson from GM!!!
Published: May 25, 2014
R of Doylestown, PA
Source: consumeraffairs.com

My GE microwave is not complicated to use. When cooking prepackaged dinners
My GE microwave is not complicated to use. When cooking prepackaged dinners it cooks perfectly in the time the food instructions say it will. I have used other microwaves that the food is over or underdone. No problems with defrosting fruit either. I am very pleased with cost and performance.
Published: July 1, 2019
Bo of Kill Devil Hills, NC
Source: consumeraffairs.com

GE Cafe Microwave CVM2072SM2SS - The touchpad stopped responding, like many
GE Cafe Microwave CVM2072SM2SS - The touchpad stopped responding, like many other who have had this issue. GE would not give me a break on replacing the main and supporting circuit panel as suggested by the technician, so I had to pay out $500 on my own. After less than a year now the microwave wont heat. I liked the units looks and display but if it wont work, its useless.
Published: April 4, 2015
Peggy of Plymouth, MI
Source: consumeraffairs.com

I bought a GE 1750 microwave in May 2011, which got caught on fire last Mar
I bought a GE 1750 microwave in May 2011, which got caught on fire last March 2, 2012. Now, we have to go through all the hassles of having a repair tech come out and probably be without a microwave for months!
Published: March 4, 2012
Mark of Anderson, IN
Source: consumeraffairs.com

I purchased this dishwasher 2 months ago and am VERY disappointed with its
I purchased this dishwasher 2 months ago and am VERY disappointed with its performance. For an appliance that claims energy efficiency it is a total failure. My last dishwasher was a Kenmore that I had for 15 years. It outperformed this thing in every aspect. Since purchasing this dishwasher my water bill has gone up and my energy consumption has gone up. Why? Because I cannot put plates close together in this energy hog or they will not get clean. I have to do twice as many washings as I used to for the same results. This piece of junk has NO WASH PRESSURE! All the dishes must be pre-washed in the sink to assure satisfactory results AND I must use the hot water boost or they will not get clean. Energy wasted doing a pre-clean and energy wasted with hot water boost - bad combination! This product is taking me backwards in savings and environmental damage.
Published: August 15, 2019
PETER of Klamath Falls, OR
Source: consumeraffairs.com

I purchased a GE over-the-range microwave, GE Profile **, on 2/22/2005 as p
I purchased a GE over-the-range microwave, GE Profile **, on 2/22/2005 as part of a kitchen renovation. I also purchased the GE Profile dual-fuel range, **, and the Profile ** refrigerator at the same time.I am now having to replace the over-the-range microwave as the interior enamel is chipping off in chunks rather than the discreet amounts in the beginning. The dual fuel range burst into flames and was replaced 3 years ago (the line was eventually recalled). The tracks that support the drawers in the refrigerator are breaking off slowly but surely, meaning they will not be useable shortly. I would not take a GE appliance as a gift.
Published: October 31, 2011
Carol of Lewisburg, WV
Source: consumeraffairs.com

Beware of GEs scam! My new house came with a GE microwave oven model JVM16
Beware of GEs scam! My new house came with a GE microwave oven model JVM1630. It no longer heats food so I called GE repair. Heres basically what they told me: It is likely the magnetron tube and it is still under warranty, so no charge to replace it but I would have to pay $99.95 for the repairman to come to my home to diagnose the problem. If I decided I didnt want to repair the microwave, I was offered a $100 coupon toward a new one but it had to be a GE and it had to be bought on their website only. If I decided to go ahead with the repairs, the $99.95 would be deducted from the bill and I would only have to pay for additional parts and labor. I repeatedly asked for a ball-park labor charge so I could make an informed decision as to whether it was cost effective to have the repairman come out or just get a brand new one elsewhere. The person on the repair line hung up on me! I called back and I was told the same thing; that no one could tell me what the labor cost estimate might be. I asked to talk to a supervisor and same story. I didnt schedule a repair because I was taking a long trip and wouldnt be using the microwave anyway. When I returned from my trip, I called GE repair and again they wouldnt give me a ball park figure. Frustrated, I decided to have the repairman just come out and repair the darn thing and an appointment was scheduled for the next Monday. I had to rearrange a Monday day trip to Wednesday and set the repair appointment. On Monday, it was starting to get late in the afternoon, so I called to find out if the guy was on his way. A recording said my call was noted and I would be receiving a follow-up call. About 10 minutes later, Kim in dispatch called to tell me she had to reschedule the repairman to Wednesday. I explained I already had an appointment on Wednesday. which was already changed because it conflicted with the repairman coming to my home. She told me the repairman couldnt come because his truck wasnt safe to drive so that whole day was shot. The appointment was rescheduled for Wednesday and I had to again reschedule my other trip. When the guy finally showed up on Wednesday, he told me to put a glass of water in the microwave and start it. Ten seconds later, he declared it to be the magnetron tube. He was at my house about 10 minutes, just long enough to take my $99.95 credit card payment and to give me an estimate of $246.90 to repair the microwave which included the free magnetron tube, a $20 part plus tax and labor. The estimate had instructions on how to get the $100 coupon if I decided to buy a new GE microwave, which he said is what most people do. He didnt seem like he came prepared to repair the microwave at all. I was so frustrated and already out the $99.95, so I told him to go ahead and repair it. He said I should call repair to schedule him to come back to repair it! I told him to just repair it now and he said he didnt think he had a magnetron tube in his truck. I asked him if he would go to the truck and check! He did, and nope, no tube and he left.I think this is a great scam GE and maybe others have going. Its entrapment. They get you to accept a repairman to come to your home and charge you nearly $100 for it, but give you a coupon for $100 for a new one but it has to be a GE and can only be bought from their website where they can go as high as $500 or $600. By the way, I got on the website to find a replacement. My model had been discontinued and the only one in my price range was also a discontinued model. They charge $75 to come out to install it and another $30 to take away your old one. I called local appliance stores to see if I could unload my old microwave for parts and they all said the same thing: stay away from GE products.
Published: December 2, 2011
Victoria of Lancaster, CA
Source: consumeraffairs.com

My prior GE ref was 13 years old. New one, now four months old, has cut my
My prior GE ref was 13 years old. New one, now four months old, has cut my electric bill by 40%, runs much more quietly. It is a 15.3 cu feet side-by-side; the top area of the refer side has a bulky light cover that interferes with what you can put on the top shelf. The pockets on the inside door of the freezer side are a bit too small. But, all things considered, it's a great unit and I'd probably buy it again, considering the price.
Published: September 2, 2019
Robert of Burney, CA
Source: consumeraffairs.com

GE Microwave Model JES1655DR1BB - I have had many microwaves over many year
GE Microwave Model JES1655DR1BB - I have had many microwaves over many years but never had one malfunction as bad as this one. I am only glad that it happened with me rather than my wife or child. Or, if I had left the room while it was on. Immediately after turning the unit on, it started making loud electrical arcing noises and flashing light. I had just placed a microwave safe glass dish inside. I removed that and tested again with nothing inside. Same thing happened. I next thoroughly cleaned the unit. Tried again. Same thing happened. I had paid a little more for this unit than the usual believing it would be worth it. It clearly was not.
Published: June 15, 2014
Greg of Dexter, ME
Source: consumeraffairs.com

My GE Profile Dishwasher is a plain Jane without the bells and whistles, ye
My GE Profile Dishwasher is a plain Jane without the bells and whistles, yet is a trusted, working appliance. Honestly, the only beef I have with this model is that plastic articles do not dry completely unless placing the controls on Heated Dry, and leaving the dishes in the dishwasher for the entire drying cycle. I have had my kids place some dishes in the dishwasher, caked in day old food. I left the plates in the dishwasher, hoping to teach my kids a lesson about rinsing off their dishes before placing them in. Imagine my surprise when after running the dishwasher through its normal cycle, the plates came out spotlessly clean! Impressive!
Published: February 16, 2021
Sharon of Mansfield, Texas
Source: consumeraffairs.com

Not very satisfied with the functionality. Turntable does not work or has e
Not very satisfied with the functionality. Turntable does not work or has ever worked. Time features and power adjustments are not very intuitive. I would not recommend this brand, I believe there are other brands out there are much better for the same price range.
Published: January 17, 2017
Joseph of Escondido, CA
Source: consumeraffairs.com

We bought this dishwasher, with third rack and steel tub, after extensively
We bought this dishwasher, with third rack and steel tub, after extensively reading reviews online. We went through Home Depot and had to wait a month for the dishwasher to be delivered. We have had it just over a month now and not only does it fail to get all of the dishes completely clean (even when run on heavy cycle) it NEVER dries even with the dry boost on. We never overload it or load it incorrectly and still there are dishes and utensils with food residue after its done running which takes hours. I predict it will rust out in about five years (planned obsolescence). The only feature Im happy with is that it is nearly silent. Not hearing it run helps to not remind me how much money we wasted.
Published: June 22, 2021
Susan of Endicott, NY
Source: consumeraffairs.com

Unfortunately, the GE dishwasher came standard in the new townhouse I bough
Unfortunately, the GE dishwasher came standard in the new townhouse I bought. It is horrible! Within the first year it smelled like sulfur every time I turned it on. I tried cleaning it from top to bottom, but there is always grime after running it and a film on the dishes. Ive had dishwashers all my life and never experienced such a shoddy piece of **. I had many brands of dishwashers over the years, except for GE, and I dont remember having to take it apart and clean it once a week. If I dont clean it once a week it stinks!!! I couldnt stand the smell and finally called the GE repair expert. He knew less about the dishwasher than my cat. I could have purchased a new dishwasher for what I paid for the service call. And he talked to me like I was an idiot. DO NOT BUY A GE DISHWASHER or use their service. I wish I could give it minus 5 stars.
Published: December 11, 2015
maurene of North Caldwell, NJ
Source: consumeraffairs.com

GE Cafe Series dishwasher model # CDW9380N20SS is a fire hazard. Three days
GE Cafe Series dishwasher model # CDW9380N20SS is a fire hazard. Three days ago, our GE Cafe Series dishwasher nearly caused a fire. If I had not been home that day, it surely would have. I ran the dishwasher as usual and went about my day several hours later. I detected a strange acrid smell and with my five-year-old who was ill and at home that day, discovered the dishwasher door was burning hot to the touch. I needed a potholder to open the door. Once opened, there was a blast of heat and smoke. I needed to use oven mitts to protect my hands from the heat to pull the racks out and handle the dishes. The heating element did not deactivate at the end of the cycle.If I had not been at home, the house would have been destroyed as all the plastic items on the top rack in the dishwasher melted. In addition the plastic parts of the lower rack, the wheels and their clips; the silverware holder; covers; the clips that hold the pot tins in place were destroyed, to the point that the majority of our silverware was coated with plastic. The plastic on the lower water dispenser has been demolished; it completely melted more than 50% of the plastic covering on the arm and is charred and burned. We are so lucky to still have a home!The door must be kept open. When the door is closed, the element super heats and presents a major fire hazard. We have noticed that there is a recall for similar models with plastic tubs, but ours has a stainless tub. GE needs to broaden the recall to include all these models. This is a serious issue that needs to be addressed immediately. Our GE Cafe Series dishwasher model #CDW9380N20SS was installed on October 1, 2008. I would not be surprised to find that parts from the recall in April 2008 were also used in the Cafe Series. I have discovered in the few days since the DW units malfunction that there are over 1000 complaints listed with similar, even identical complaints, on multiple internet sites with the same problems.
Published: January 20, 2013
Mary of Norwod, NJ
Source: consumeraffairs.com

We purchased a GE microwave/convection oven which developed peeling on the
We purchased a GE microwave/convection oven which developed peeling on the inside top of the microwave. GE contacted me and offered a replacement ($300 toward a shelf model or prorate the microwave/oven). Why would we take $300 replacement when we paid nearly $3000 for this oven???? So we took the prorated one directly from GE. We felt confident that we would not have a repeat of the problem. The oven was manufactured in December 2012. After it was delivered, I noticed a rough area on the turntable; and after the oven began to peel AGAIN on the second oven, I believe that the rough area was due to a remanufactured part on the oven.Now we are stuck with another microwave/convection oven combo with the same issues as the first oven. I never used anything harsh to clean the oven and now this happens again. Why cannot this company manufacture an oven that will not have defects in it??? I am tired of peeling paint on a second oven when I have done nothing except pay them for 2 ovens. Why cannot they use stainless steel interiors, and this would stop the many complaints that people make about the product. I would NEVER again purchase another product from this company. The products I have purchased have been inferior. I paid for two microwave/convection ovens and still have one that is inferior!!!!
Published: March 28, 2015
Carolyn of Melbourne, FL
Source: consumeraffairs.com

Bought model DDT575SMFES less than a month ago (along with a new microwave,
Bought model DDT575SMFES less than a month ago (along with a new microwave, stove and fridge) from the Home Depot. When the appliances were delivered the stove had some flaws in it so it had to be replaced. The dishwasher is a whole other story. It worked fine for a week but now it takes forever to get it to turn on. We try and try but it just beeps and the light flashes. Once we do get it turned on to stops before completing the cycle. If it does run a full cycle the soap dispenser does not dispense the soap. I wish I would have looked at this site before purchasing these GE appliances. Total junk and will NEVER buy anything GE again if I can help it. No responses back from GE and from what I read dont expect much from them. Now we will not be able to match the Slate with another brand and are stuck here.
Published: July 29, 2015
Carey of West Bend, WI
Source: consumeraffairs.com

I had a blow up with my GE microwave which came with 2 metal racks. I used
I had a blow up with my GE microwave which came with 2 metal racks. I used the rack once and the microwave flared up as if I had warmed something on aluminum foil. I removed the racks. The microwave is 2 years old. Last week I warmed a chocolate chip cookie on a paper plate for 10 seconds. Immediately the microwave flared up, the plastic bracket that the shelf rest on burned and melted. I was lucky no one was hurt or a fire resulted. GE came to inspect the microwave and offered to replace it for $258.80. I am arguing with GE. I want them to replace it free of charge. Their own technician tells customers to never use the metal shelves. I maintain that the design or brackets are faulty and GE should stand behind their products. This microwave was always used correctly. Do consumers have any rights at all?
Published: February 11, 2015
Susan of Lawrence, NY
Source: consumeraffairs.com

I had trouble from the beginning; the dishes came out hazy. When I called G
I had trouble from the beginning; the dishes came out hazy. When I called GE, they said to use the recommended detergent; I did. The dishes came out hazy and smelled like detergent. They messed around long enough with that and getting someone out to fix the controls, which did not work properly, until enough time lapsed and I could not get a refund. The dishwasher turned itself on after a power outage. It was not running when the power went out and was running non-stop for God knows how long before it was noticed. This happened at Thanksgiving time, and they had service out at 6 weeks so I had to do Thanksgiving dishes by hand. After that, they postponed for another 2 weeks. I got a replacement dishwasher, thanks to the Home Depot Manager. The dishes come out stinky and hazy; sometimes, there is visible soap residue on the glassware. I even ran the dishes through a second no detergent cycle and still had residue on the dishes. The controls do not work. We have to turn the power on and close the door 3 or 4 times before it will come on. We are afraid to leave the circuit breaker on when we leave as we are unsure if it will start on its own like the first one did. It is also the worst designed layout for loading any dishes. This is totally unacceptable as soap residue causes intestinal difficulties, and you should not have to be afraid that your dishwasher will take on a life of its own and start. I highly recommend you do not waste your money on this dishwasher. GE has extremely poor customer support. Home Depot support was great. This makes two GE Profile Dishwasher in less than a year and two strike outs. They will not get the chance for a third out. We are getting a KitchenAid.
Published: June 23, 2013
Marlene of Estacada, OR
Source: consumeraffairs.com

Has anyone experienced a plastic burning smell when the dishes are drying?
Has anyone experienced a plastic burning smell when the dishes are drying? My dishwasher is 3 years old and I wash on Light cycle which is suppose to be 45 minutes long but goes for 85 minutes. Company said to turn off circuit breaker and turn back on and it should be fine, it isnt. Last two times I used the dishwasher it wouldnt completely shut down so I had to do it manually and before I did this I could smell a plastic burning smell but there was nothing on the elements. I called for a service call but they were shut down for 4 days.
Published: October 18, 2016
Nancy of Toronto, ON
Source: consumeraffairs.com

GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances n
GE Cafe microwave and GE Oven. Caution before you buy GE. Both appliances needed service 1 month after purchase. Had service come to my home 5 times. Had to wait up to four hours for service person each time. Also, parts were on back order. Had to wait weeks for parts to arrive. Keep in mind these are BRAND new GE top of line appliances. And no parts to fix them. Service is terrible. GE not the same company as years past. I would NEVER EVER buy this brand again. What a hassle. Still waiting for parts. My dealer even called to help and GE would not even help the dealer expedite the problem. Total lack of good customer service when you have a problem.
Published: November 10, 2015
john of Clovis, CA
Source: consumeraffairs.com

We bought our home 4 years ago. After 2 years and 8 months the bottom of th
We bought our home 4 years ago. After 2 years and 8 months the bottom of the door cracked and a piece fell off, then the door wouldnt close. We were past the warranty so we bought a new one since it would be cheaper to replace it than repair it. We didnt complain because we thought it was put in incorrectly by the builder. The new one was installed correctly this time. After 1 year and 8 months the door is doing the same thing. I contacted GE and they said there is no manufacture defects. Because we didnt purchase the extra warranty it would cost us $90 to have someone come out and look at it. We only paid $179 for the microwave. It is a huge problem for us! We will not buy another GE product. Mostly because the customer service isnt willing to help at all. They just transfer you to different departments who all tell you the same thing. Very disappointed in GE.
Published: January 2, 2015
Kimberly of Grovetown, GA
Source: consumeraffairs.com

I purchased this dishwasher on April 2018 and from the beginning was not wo
I purchased this dishwasher on April 2018 and from the beginning was not working well. I called a technician about 2 months ago, came with the computer and told me it is working fine, but my dishes are never well cleaned. Anyway on Nov 27, 2018 the water started coming out from my tiles and I didnt understand why? I kept drying and it kept dripping. I was so worried and called a handyman. He told me it is the dishwasher dripping water. All my cabinets, my tiles are wet inside. I have called and report it and today a technician was coming to repair it (which I will not accept.) I want a peace of mind. I need a new working dishwasher. Today, the technician was supposed to call me before arriving and I was 5 minutes away and left. Now, your customer service reps are telling me to wait till Tuesday. I am having guests and my house is a mess, I have the dishwasher in the middle of my kitchen, everything is stinking to humidity and all happens because of this BAD PRODUCT. I want this trash to be exchange as soon as possible.
Published: November 30, 2018
MARIA of Fort Lauderdale, FL
Source: consumeraffairs.com

We lost our old refrigerator to a lightning strike and had to get a new one
We lost our old refrigerator to a lightning strike and had to get a new one ASAP, and it had to be counter depth, a great ice maker, side by side, and not be a SS finish. My wife and I hated our old SS one but liked everything else on the old unit so we went looking for a new one that met these requirements. What a chore, this was not an easy unit to find as most everything now has a bottom type freezer. This was defiantly out of the question.
Published: August 29, 2019
Jay of Gainesville, GA
Source: consumeraffairs.com

My husband and I bought my mom a new microwave, an expensive GE model. It w
My husband and I bought my mom a new microwave, an expensive GE model. It was great, but then all of a sudden we heard a bang pop and the microwave was burnt. Now its seriously peeling on the top bottom and sides. I HAVE NEVER SEEN THIS BEFORE EVER!
Published: October 13, 2014
Mary of Hayward, CA
Source: consumeraffairs.com

Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news,
Bought a PDT845SSJ2SS in June. Two months later, it has a leak. Good news, has a leak detector which shuts down the machine. Bad news is that it leaks and the leak detector worked! Called GE. We dont have an authorized service technician in your area. We will get back to you within 3-5 days. Three days later, after I had raised rain with my appliance dealer, he arranged for a local dealer to come look at the machine. Scheduled that appointment - it was Friday, and We only come to your area on Tuesdays and Thursdays. Next Tuesday is booked, so we will try for Friday. Then, someone from an organization called Platinum Services calls and says GE has assigned the ticket to them. Shes going to try to schedule a diagnostic appointment in the next 7-10 BUSINESS days. Told her to forget it (found out she was calling from Lowes and had to find a technician before she could schedule.) End of week 1. Following week, someone else from GE calls and asks if I was cancelling my service request. In the course of the conversation, she asks to confirm the model GE RANGE that I have. Kinda lost it on her... On Thursday serviceman from local dealer comes. Turns on the dishwasher - it leaks exactly where I had said it would. Need to order a part and GE will not expedite. End of week 2. Next week - crickets. Nothing, Nada, mushroom mode (in the dark and being fed BS). Called my appliance dealer today and told him to come pick up the dishwasher - says he cannot do that. I explained, “I will forfeit the money I paid - I dont want a dishwasher that leaks in the first two months of use.” He tell me GE released the part yesterday...whatever THAT means and he HOPES repairman will come next Tuesday to repair. So, I have had a new GE dishwasher for 3 months and it has only worked for 2. Be aware! I assume partial responsibility for this goat rope - I faithfully refer to Consumer Reports when purchasing appliances and electronics. I suggest you do the same... you will find GE listed AFTER BOSCH, KITCHENAID, KENMORE and others. Also, realize the GE brand is now a CHINESE company. Caveat Emptor!
Published: September 12, 2018
James of Ridgeway, SC
Source: consumeraffairs.com

PDT845SMJES - I purchased the entire GE Profile series when we remodeled ou
PDT845SMJES - I purchased the entire GE Profile series when we remodeled our kitchen in October 2016. The first time I started the dishwasher, it leaked out the bottom of the door. The store where I purchased it sent out a plumber who discovered the soap dispenser was missing the seal. Took a week to order and replace the seal. Worked fine for 5 weeks. Then, on December 17, 2016, it quit mid cycle and I got the leak detected error message. Now I am in dishwasher hell. The store where I bought it said they were too busy to come and check it, so they told me to call GEs customer service number. GE sent out a plumber from Iowa (I live in SD). He removed the bottom panel, to look underneath and decided it needed a new pump and also a new soap dispenser part. That was on back order, so I had to wait until January 11, 2017 for him to come back. When he pulled out the dishwasher to replace the pump, he discovered the tub was leaking along the left side. He said the unit could not be fixed and suggested I call the store where I originally purchased it. They agreed the unit could not be fixed and contacted GE and got me a case number and said GE would call me by the end of the week. Im still waiting for that call. Do NOT buy this model GE dishwasher. GE apparently doesnt stand behind its products and the stores that sell GE are helpless to do anything for you.
Published: January 13, 2017
VICKI of Lennox, SD
Source: consumeraffairs.com

I like microwaves to a point. If my wife puts my dinner the refrigerator an
I like microwaves to a point. If my wife puts my dinner the refrigerator and I take it out and put it into the microwave if the dinner has let’s say pork chops, mashed potatoes, peas everything gets cooked except the mashed potatoes. They’re always cold and sometimes the peas will pop. There’s never a good medium for all foods at once and if you have any bread or biscuits you have to take it out after 15 seconds. The same goes with turkey cranberry stuffing and other things that go on the plate at Thanksgiving. Some stuff gets very hot. Some stuff stays cold.
Published: July 3, 2019
Charled of Rockville, MD
Source: consumeraffairs.com

I bought GE OTR microwave in December. It is exactly one month old now. My
I bought GE OTR microwave in December. It is exactly one month old now. My model no. is: 9195SVC. It looks good, but I find the fan very noisy, even when it is at low. My range hood which we had in the kitchen prior to this microwave was very quiet at low and only a bit noisy at high. I do not know if the noise is because I have steel exhaust pipes vented out. Rest is O.K. but given that others have reported problems in 1-2 months, I am still nervous.I bought this product at Sears with an extended warranty, which is some relief. However, when I was shopping for this at Home Depot, the salesperson told me these microwaves last only 4-5 years. One good thing about Sears extended warranty is that if it is not used over the five years, they refund the warranty payment (with taxes) in the form of a gift card and they were also cheaper than Home Depot.
Published: January 17, 2015
Ather of Halifax, NS
Source: consumeraffairs.com

My dishwasher is a GE Profile. It is as quiet as a Bosch we had in another
My dishwasher is a GE Profile. It is as quiet as a Bosch we had in another home we had but it must cost half as much. We have it 8 years now- no problems. Never had a service call or anything wrong with it. It owes us nothing.
Published: January 20, 2018
John of Barnegat, NJ
Source: consumeraffairs.com

Two years ago, I replaced my 25-year-old GE bottom-of-the-line dishwasher b
Two years ago, I replaced my 25-year-old GE bottom-of-the-line dishwasher because it made a noise like a freight train. I was ecstatically happy to have a brand new top-of-the-line stainless steel GE Profile dishwasher that hardly made a sound while working. Well, that is the best part of the new machine because it also hardly cleans. We have tried different detergents, additives, etc. We have checked our water temp, pressure, etc. Not only does the machine not clean all the silverware/dishes, it doesnt dissolve and remove all of the liquid detergent, so I have to run the machine through another rinse cycle. We are so frustrated in my house that we have finally given up and now hand wash our dishes. I hate this dishwasher and would never buy another GE product again! I also had an issue with a GE bottom freezer fridge. But thats another story. By the way, the old 25-year-old machine? It always got my dishes clean.
Published: November 13, 2012
Donna of Branchville, NJ
Source: consumeraffairs.com

I have a newer (one-year-old) but base model GE microwave. I wasnt interest
I have a newer (one-year-old) but base model GE microwave. I wasnt interested in lots of features, like convection cooking and such. I only use it to reheat coffee, occasionally heat a frozen meal, etc. It functions as designed, and Im very happy with it.
Published: December 14, 2015
Caron of Tucson, AZ
Source: consumeraffairs.com

GE over the stove microwave stainless Steel Adora made for Home Depot. It s
GE over the stove microwave stainless Steel Adora made for Home Depot. It started to make a funny noise and then it wouldnt heat. I contacted GE about the problem. It would be $89.00 to come out and an additional $25 for the double wall oven that would not stop beeping and would not work at all. We purchased a GE double wall oven at the same time as the microwave. All of our appliances were purchased in 2006. All GE and we are worried they are all junk. My husband took it to an appliance repair place and they said the Magnatron and the diode went on the machine. They said it is basically junk! Disgusted. Dont buy GE. They make junk! I just had to dispose of this piece of trash!
Published: December 29, 2011
Mary of Sewell, NJ
Source: consumeraffairs.com

I bought GE Profile dishwasher (PDT750SSFSS) from Home Depot on Sept 2014.
I bought GE Profile dishwasher (PDT750SSFSS) from Home Depot on Sept 2014. First week it had some drying issue and GE service technician told no issue with dishwasher. After 4 months, electronic control board stopped working and GE service technician replaced the board. It worked for about a month and again same control electronic board failed and need to be replaced by GE technician. Again within a week again board failed for 3rd time. This time I asked for a replacement from GE since same board failed 3 times but GE refused to replace and told they can only repair and cannot give a replacement of dishwasher. Again for 4th time same control board failed now and I have contacted Home Depot for help. I dont know what to do this time and I dont want to repair this dishwasher anymore. It is only June 2015 and it had been repaired for more than 4 times. Ill try through Home Depot to get a replacement, if not Im planning to go through consumer court and file case against GE Profile. I would appreciate if somebody can help in resolving this issue and you can contact me through my email.
Published: June 4, 2015
suresh of Charlotte, NC
Source: consumeraffairs.com

Just bought a Monogram dishwasher one week ago, and the front sound barrier
Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...
Published: December 12, 2014
Jin-Fa of New Albany, OH
Source: consumeraffairs.com

Microwave Oven-Space Saver Model JVM6172DF1WW - This is the same problem th
Microwave Oven-Space Saver Model JVM6172DF1WW - This is the same problem that is well documented across the web regarding this POOR General Electric product. I purchased the microwave about 14 months ago and the keypad abruptly stopped working. After checking the electrical circuits from the main box to the device, I determined that the problem is not due to the electrical connection. GE appliance division has been in a poor state for a long time now. The company manufactures this product outside of the U.S., in this case Malaysia, and obviously has a poor quality assurance - quality control plan in place. Couple the production issues with poor customer service and you have a huge, well respected company that is putting out shoddy work.I will be trying to get someone to take responsibility for this problem within General Electric but recognize that any success in that respect is a long shot. My message to other consumers is succinct and to the point - DO NOT purchase this product with your hard earned dollars. Go with another brand with a company that stands behind its products and wants to keep the customer coming back for more. GENERAL ELECTRIC is not one of those companies.
Published: May 31, 2015
jim of Aurora, CO
Source: consumeraffairs.com

This dishwasher model no. GDL6860N00SS and serial no. DM833394B was purchas
This dishwasher model no. GDL6860N00SS and serial no. DM833394B was purchased in the summer of 2008 and has given me no problems until now. I used it last around 3pm on October 11, 2011 and apparently it was still heating up because my husband noticed a plastic burning smell the next morning. So he opened the dishwasher and it was burning hot! It had my granite countertop scorching hot, it also started to melt the bottle on the top of the counter. I think this could be a manufacturers defect.
Published: October 12, 2011
Meka of Clayton, NC
Source: consumeraffairs.com

Have used GE dishwashers before - were good. However GE no longer makes the
Have used GE dishwashers before - were good. However GE no longer makes them, its just a name - now made by MABE (part of HAIER), Mexican with Chinese ownership, and this new one arrived with a factory fault - cracked tub which leaked immediately. Cracked tub seam and leak found immediately by service tech GEs site referred. Good news is the leak detector worked! Bad news - is we didnt install it right away (old one still worked and pandemic...) so it was a year before we got to it (was partly a gift). So - now MFR Mabe is giving us the run around and so far not doing anything about the faulty dishwasher they mfd and shipped through Home Depot. Dont be fooled as we were - GE is not actually GE anymore and the mfr HAIER/MABE are doing nothing to correct a factory mfg fault.
Published: March 12, 2022
C of Toronto, Other
Source: consumeraffairs.com

I bought a whole line of GE Monogram appliances for our home in late 2005.
I bought a whole line of GE Monogram appliances for our home in late 2005. These appliances are not even seven years old and I have had the side-by-side fridge repaired several times with no true fix to the problem. They charged me to repair the tank in the fridge that the water line leads out from and into the freezer door. Another repair man said that was never the problem and that the seal on the freezer door is broken from inside the door (a common problem) and freezes up the water line, so no filtered water comes out. They wanted to charge me $800 for a new door with no guarantee that it won’t happen again!My cook-top downdraft has shorted out three times because of a faulty design issue. Water and moisture can get up under the switch, which shorts it out. There were three different repairs for the same issue. Last time the same service man repaired the problem and he was so careless. He got silicone all over the granite counters and switch, which he didnt check before leaving! I called him back to my house before he even got out of the neighborhood. Ultimately, he admitted he screwed up and ordered me yet another switch. Now, just today, my Monogram dishwasher started billowing black smoke. I called GE to find that the unit has been recalled for electrical shock and fires. They said I could have it repaired (if the service man deems it repairable) or it’s $400 towards a new unit. Is this company for real? How many consumers do they have to lose before they wake up? If I werent home my house could have burnt to the ground or, worse, one of our kids or us could have been severely hurt or worse. Do they not realize the liability they would have at that point if the worst would have happened? And they have two phone numbers and my address on file. Why on earth would they not contact me to tell me of the recall? Are they holding their breath and crossing their fingers that nothing too bad will happen? I have a Whirlpool fridge/freezer that is 18 years old and in my garage; nevertheless, it has never given me an ounce of trouble. I will never buy another GE appliance again and will tell anyone I know the same, including the several new home builders I work with. There are too many other companies out there that will back up their quality products. I have called into GE on my latest problems. And if I dont get satisfaction (i.e., brand new units), I have no issues contacting the attorney general. There are forms online that can be downloaded so a formal complaint can be filed. I urge anyone else to do the same.
Published: June 4, 2012
Kimberly of Waxhaw, NC
Source: consumeraffairs.com

I wasted my whole day waiting for GE Technician to come. Nobody called me t
I wasted my whole day waiting for GE Technician to come. Nobody called me to let me know that they are not coming. I have to call them only for a Mr. ** to tell me that they had rescheduled the appointment for another one week without notifying me. Good job that GE APPLIANCES are doing. You remember the so called TOO BIG TO FAIL? It means, they can do whatever they want at whatever time or day they want. I dont have a vent in my house and that means I cant use the stove. Is this ridiculous or I am missing something here? Is it TOO BIG TO FAIL? Yes, I forgot that. I will be staying in a house with a new GE APPLIANCE that has not been working for the last one week and have to wait for another week. Mind you, this Appliance has been used only for barely a month. Is there anybody out there who is facing the same problem or its just me. If there is nobody going through the same experience, an excuse like there are no Technicians available to come to your place and do the job. If there is anybody out there who has trust in GE appliances like I did or even thinking of getting one. Be aware that you will be through what I am going through and there will be no technician available for another two weeks. Be ready to wait for they will reschedule your appointment without letting you know, why? Because theyre TOO BIG TO FAIL. What will you do? Wait until they decide to come, if theres a technician available. I just realized that GE means GO ELSEWHERE. Thanks GE for the good job.
Published: July 29, 2014
George of Homestead, FL
Source: consumeraffairs.com

I purchased a dishwasher and it doesnt dry the dishes. It leaves the dishwa
I purchased a dishwasher and it doesnt dry the dishes. It leaves the dishwasher and the dishes wet. I was told they have a fix. However, nothing has been done. If you want wet dishes, dont buy. They told me to raise my water temperature on my hot water tank and to run my sink water until it goes hot. They told me to buy Rinse Aid. Well, I did it all and it still doesnt dry. This is an energy saver appliance. Ha, ha, its because they are saving energy at our expense.
Published: April 7, 2013
J of Reynoldsburg, OH
Source: consumeraffairs.com

This is my third microwave since 7/13. The first day I used it did not turn
This is my third microwave since 7/13. The first day I used it did not turn off, the fan and light stayed on so I returned it to H&R Greg drove to their warehouse and bought a new one. Six months later, doing the same thing, would start up by itself, very dangerous and not shut off. Had three different repairs on it three days from work!!! They came out a week ago, installed a brand new one, same model. Next day, doing same thing, started by itself. Now have to plug and unplug it for use. Now they are sending out a service call to look at it for what I told them whats wrong same as the others. The only good thing about the people at the service center have been great and the service people too. I just want this fixed. Model # jvm1750dp2WW Spacesaver.
Published: February 27, 2014
Ted of Wheaton, IL
Source: consumeraffairs.com

Purchased new GE dishwasher after previous model lasted over 11 years. Fami
Purchased new GE dishwasher after previous model lasted over 11 years. Family eats most meals and home and typically runs washer at least 4 times per week. New model was upgrade with stainless steel interior and all the efficiency upgrades from technology advances. Ran great for first 18 months then suddenly we opened one morning and notices water standing in bottom of machine. Emptied dishes, re-ran with same result. Technician called and spent an hour diagnosing to determine water pump, control board and wash motor would all need to be replaced at a cost of nearly $600 or 75% of what we paid for the unit new less than 2 years ago. Simply unacceptable that GE would produce such an unreliable product. We will be replacing with a different brand and would tell anyone to avoid GE dishwashers.
Published: May 8, 2020
Frank of Huntersville, NC
Source: consumeraffairs.com

Sometimes there are dishwashing detergent (powder) left on the dishes. Noth
Sometimes there are dishwashing detergent (powder) left on the dishes. Nothing extra, very basic, it has regular or pot scrubber cycles, air dry or heat dry, a slot for dry rinse liquid, detergent slot, short wash cycle, upper rack, lower rack and flatware basket. Came with the house purchased 17+ years ago. White body with black upper control panel the entire width of the dishwasher. It is still in very good condition, but then I take care of everything, always rinse everything before placing them in the dishwasher. Never needed service yet.
Published: February 24, 2016
Sonya of Auburn, WA
Source: consumeraffairs.com

Over-the-range microwave failure (model JVM2052, manufactured Dec. 2010) wa
Over-the-range microwave failure (model JVM2052, manufactured Dec. 2010) was purchased and installed professionally in March 2011. Total cost is $546. First, the fan failed in about June 2012 and I thought I can live with this. In Sept. 2012, the unit failed, but the interior light and clock still work. I paid $97.00 for a service call from the dealer, and the tech said the power source failed(?). Estimated parts and labor for repair is $370. So, I will buy a new unit (not GE) and pay about $150 for delivery and installation and take away this GE unit. I live in Morris County, NJ and this is not a rural area! GE service rep whom I called said GE doesnt service this area and to look in the yellow pages for an authorized dealer. I called again and got the name and address of the president of GE Appliances, and I am going to write about this product.
Published: September 28, 2012
Alyce of Netcong, NJ
Source: consumeraffairs.com

My GE microwave (Model: JVM1540SN1SS) that I bought new two years ago for $
My GE microwave (Model: JVM1540SN1SS) that I bought new two years ago for $250.00 broke already. The table doesnt turn and nothing heats up even though the timer works. There are only two adults in the household using it, and we dont even use it very often. I find this pitiful service. My last microwave lasted about 15 years.
Published: November 26, 2011
Diane of Plano, IL
Source: consumeraffairs.com

I bought a GE PEB7227 Profile Microwave and after 6 months the door latch b
I bought a GE PEB7227 Profile Microwave and after 6 months the door latch breaks. Service tech comes and says, Sorry parts are back ordered for 3 months (including new frame due to damage done to it getting the thing open). I call GE customer care. Explain that its obviously cheaper to drop ship me a new unit (and I will waive the new frame) than all of the parts, frame and a second call to fix the unit. Their answer, buy a new unit at a discount or simply go without a microwave for 3 months. Add me to the list of victims trying to warn others to NEVER buy a GE product.
Published: June 18, 2019
Bill of Frisco, TX
Source: consumeraffairs.com

I bought GE dishwasher model #GDF570SGJOCC from a local appliance dealer in
I bought GE dishwasher model #GDF570SGJOCC from a local appliance dealer in April, 2017. The machine cost about $600, and $150 to install. Today I learned the circuit board is caput and it will cost $600 to replace it. I will never again buy a GE product-- 2 years of service and it needs to be replaced.
Published: September 21, 2019
Dale of Madison, WI
Source: consumeraffairs.com

GE 1.6 cu ft over the range microwave. It performs well and has multiple op
GE 1.6 cu ft over the range microwave. It performs well and has multiple options preprogrammed on keypad. The only challenge was installing and change over to an outside back exhaust (horizontal) to a vertical in wall duct.
Published: July 12, 2019
Carl of Bensalem, PA
Source: consumeraffairs.com

This machine washes glasses sparkling clean with the use of a rinse additiv
This machine washes glasses sparkling clean with the use of a rinse additive. I like the fact that it has a top, middle and bottom spray blade; it has a moveable silverware bucket; it is very quiet; it provides that you can wash the upper level separate from the lower level. It seems to make use of the maximum amount of space inside. The appearance is sleek and modern. During the first few washes there is a distinct heated rubber smell that emits from the machine; however, this should dissipate completely by the fourth, fifth or sixth wash.
Published: February 24, 2016
James of Chula Vista, California
Source: consumeraffairs.com

GE is a proven brand and its quality for reliability. When I was shopping f
GE is a proven brand and its quality for reliability. When I was shopping for one I went with a known brand. Planning to upgrade my kitchen and will be shopping for a countertop microwave. The over-the-range microwave has stood up 15 years of use. Happy with purchase and performance. Will purchase GE brands in the future.
Published: July 9, 2019
Matt & Kim of Myrtle Beach, SC
Source: consumeraffairs.com

Always works well, cooks great, could use a little more space. Had GE micro
Always works well, cooks great, could use a little more space. Had GE microwave in the past and it never let me down. Had this one for 2 years now and no problems with touchscreen, door hinges or settings. Owned Maytag before and had nothing but problems.
Published: December 9, 2016
Gregory of Poughkeepsie, New York
Source: consumeraffairs.com

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