Unfortunately, the GE dishwasher came standard in the new townhouse I bought. It is horrible! Within the first year it smelled like sulfur every time I turned it on. I tried cleaning it from top to bottom, but there is always grime after running it and a film on the dishes. Ive had dishwashers all my life and never experienced such a shoddy piece of **. I had many brands of dishwashers over the years, except for GE, and I dont remember having to take it apart and clean it once a week. If I dont clean it once a week it stinks!!! I couldnt stand the smell and finally called the GE repair expert. He knew less about the dishwasher than my cat. I could have purchased a new dishwasher for what I paid for the service call. And he talked to me like I was an idiot. DO NOT BUY A GE DISHWASHER or use their service. I wish I could give it minus 5 stars.

I bought this microwave about 2 years ago (2011). Yesterday the microwave turned on by itself, I tried to stop it by hitting the clear button that didnt work so I had to unplug it. When I plugged it back in it seemed ok so I reset the clock but within minutes it started again, this time the key pad read key pad short-circuit and then went blank. I am glad I was home when it happened. I am now wondering if I should repair it or replace it.

The microwave has done its job for the last 15 years and is still going strong. It isnt perfect, but it serves me well. The microwave is fine, but I am no longer a fan of GE products. The design of their stove makes it difficult to clean. I had to pick their dishwasher because it was the only one with the right dimensions. It does a terrible job cleaning the dishes.

I was advised to replace the timer #WD21X10059. I replaced the timer and it still doesnt fill water. I purchased this 2000 Hallmark Park model and the seller said the dishwasher has never worked. The model #GSS1800Z01 does not add water when turned on. The water line has been checked and is OK. Is there a service bulletin on this unit?

My husband ran our 4-year old GE stainless steel dishwasher (PDW8980N00SS) at 9 pm, 2/4/13. At 11 pm, he emptied and put away the dishes. At midnight, we went to bed. At 4:50 am on 2/5/13, we were awakened by a burning smell and discovered the heating element of the dishwasher either turned back on or never turned off. We were unable to touch the granite counter, the front of the dishwasher, and both wooden cabinets on either side of the dishwasher were very warm. The spinning arms and other plastic parts were melted. The only way it could be turned off was to unplug it from the outlet in the cabinet. We were leaving for the airport at 7:30 am on 2/5/13, so needless to say, we would have lost our home if this occurred a couple of hours later. The Assurant tech said it was repairable and ordered a part, which would take at least a week. Assurant customer service had us call GE. When we stated we didnt want the faulty dishwasher repaired, but wanted a new dishwasher, the best the GE customer service rep could offer us was 38-40% off several new different Profile dishwashers. After reading page after page of bad reviews, most of which detail either one or multiple fires from different GE dishwashers, we dont even want another GE dishwasher in our home. We already needed the smart soap dispenser replaced, since it clogs periodically and doesnt wash dishes very well. We also have a countertop GE Profile microwave, and the turntable motor has gone out 3 times so far. Weve purchased the replacement motors ourselves since it isnt under Assurant insurance. Not sure what the resolution will be on the dishwasher, but wed be happy if GE would give us at least $500 toward a different brand dishwasher. I know well never ever buy another GE appliance after this. We wouldnt sleep at night or ever want to go out of the house without unplugging another GE dishwasher, so dont want one.

Two years ago, I replaced my 25-year-old GE bottom-of-the-line dishwasher because it made a noise like a freight train. I was ecstatically happy to have a brand new top-of-the-line stainless steel GE Profile dishwasher that hardly made a sound while working. Well, that is the best part of the new machine because it also hardly cleans. We have tried different detergents, additives, etc. We have checked our water temp, pressure, etc. Not only does the machine not clean all the silverware/dishes, it doesnt dissolve and remove all of the liquid detergent, so I have to run the machine through another rinse cycle. We are so frustrated in my house that we have finally given up and now hand wash our dishes. I hate this dishwasher and would never buy another GE product again! I also had an issue with a GE bottom freezer fridge. But thats another story. By the way, the old 25-year-old machine? It always got my dishes clean.

GE continually shows us why they are failing as a company. In just this last year I have replaced a less than 5 year old GE microwave, three separates parts to my GE monogram refrigerator, and now this one and a half year old dishwasher. The only appliance that GE makes that hasnt broken is the stove/oven that is over 10 years old and shows no signs of weakening.I purchased the upgraded stainless steel model that contained all the bells and whistles. It lasted 1 year and 3 months before the entire control panel stopped working. We utilized the dishwasher about once a week or once every two weeks in a two person household. Hardly a rough environment for a 700$ appliance. The repair costs was quoted for 99$ just to have GE look at it. The control panel was 140$, plus additional labor. This amounts to over 280$ to repair a year old product. I advise buying LG or Bosch.

Lousy and wont clean dishes. $1,000 down the drain.

The GE microwave model CJES1290Ml01 does not get used much, maybe 15 minutes per week. I have not even used convection oven or broiler part, so we could say very gently used. Sparks and grinding noise out of the magnetron tube area started recently and there is no metal in the microwave. It arcs like there is metal. There are not enough miles on this equipment to need replacement, but it is too expensive to fix. Im not happy with Walmart GE product. Did they cheap it up?

My GE over the range Microwave has broken about 4 times in a years time. My warranty company American Home Shield (AHS) has decided that instead of replacing this piece of garbage, its somehow worth it to keep on fixing it, which is apparently their MO for all their customers but I digress. After the latest breakdown (microwave lost power completely), I was referred by AHS to GE Appliance repair. Thus began the nightmare. The tech that showed up was incompetent at best. He showed up, looked at me, made a grouchy face and proceeded to walk in the kitchen with an attitude like he was doing us this massive favor. He opened the microwave door, closed it, opened his computer and ordered 10 (yes 10) different part. Again, he literally just opened and closed the door - did not disassemble to see what part was actually messed up. No diagnosis done of any kind. He scheduled to come out the week after that - didnt show up because I missed his phone call. Btw, I called him back pretty immediately and he didnt pick up. After being on hold for about 35 mins (which is clearly the GE standard hold time), they tell me the guy has left the area and they need to reschedule me for a week later. The day before the 2nd appointment, they called to reconfirm and then the morning of, I called, stayed on the standard 35-40 min hold and reconfirmed he was still coming and was told he was on his way. Well, the appointment time came and went and he failed to show up YET again so I called to ask wtf happened. They said he didnt come because I canceled the appointment thru an automated call. This time the idiot didnt call me like they always do. I asked for proof of this alleged automated call that was placed to me and they said no call record exist and so while it seemed like a system glitch, the tech already left the area and theyd need to reschedule it. I told them, No, thank you. Got a local repair company to come out the very next day. Turns out, out of the 10 parts that idiot tech had ordered, only 4 had arrived while the invoice still showed 10 being shipped. Let me clarify this: All these issues stem from GEs entire company: From manufacturing crappy products to HR hiring incompetent techs to customer service being absolutely nightmarish to supply chain not sending parts that are being ordered. And if you can somehow get their alleged consumer advocate department on the phone after a 40 min hold time, they dont give a crap either. All these employees MUST hate GE to drive customers away as far as possible. I own a business and I will never ever EVER buy GE again.

I purchased the model (PEM31SM1SS) GE Profile (Spacesaver oven) in November of 2008. Less than a year later, it overheated and failed. Since it was still under warranty, the repair was managed by the appliance vendor. The scorch mark on the rear wall of the oven was and is still there. During the past year, the paint on the interior roof began to bubble and peel. There is now a broad area of exposed metal and the paint around the interior door frame is also peeling. When I returned to my vendor, I was informed that several other customers had the same issue and was told to call GE. I also checked online and found many other complaints for the same thing.When contacted, GE offered me a $75 rebate voucher, applicable only if I buy another GE microwave. The current price for this model - the only one anywhere that fits the space - is $279. Even with the voucher, this is still a lot to pay for a product that has proved to be defective. GE does not appear to stand behind its products. It used to be a reliable company but given the issues Ive had with both this microwave and my expensive dishwasher, I will be looking elsewhere in the future.

We purchased a new home with a GE Profile dishwasher installed. Since the day we had it, we have never been satisfied with the cleanliness of the dishes. They frequently come out covered in food and must be rewashed. We now routinely prewash everything in the sink and we always use the cookware setting to wash everything. Despite this, we still have to re-run loads because they are not clean.I am convinced that there is a design error with our dishwasher, because the top dish shelf obstructs the door of the soap compartment and prevents it from fully opening. After a load has run, you can still see leftover soap dried and crusted in the soap container. If the dishwasher cannot even wash the soap out of the soap compartment, no wonder our dishes are not clean.

I replaced a GE JEM25 microwave when the Magnetron gave up with a PEM31DWW unit. Within 14 months the paint on the ceiling of the oven started flaking off. Contacted GE and they offered to sell me another oven for $166. After reading all the negative reviews on this site, I dont think I will ever buy another GE product.

Paint is peeling on the top part of the oven. It could fall into food. This seems to be a common problem. Called GE. They said it could not be repaired and to stop using it. Buy a new one. What kind of product do they put out that cannot be repaired? Not very good in my estimation. Customer Service did not offer much assistance to replace it. Be warned. Don’t buy GE products.

I love my GE dishwasher with sanitizing. It works great at cleaning, drying and sanitizing my dishes and it’s really quiet. I love the stainless steel. I forget it’s on at times because it’s so quiet. Happy with it.

This GE CVM2072SM1SS Microwave (over-range model) worked fine for five years. Then, we discovered the plastic film over the touchscreen starting to peel. After a bit of wrangling with Consumer Relations, they sent me a replacement touchscreen. The LCD didnt display properly, so they sent me another one. It worked for three months, then in the middle of programming to reheat some food, we got the following error message: Control Fault, Shorted touchscreen - F10. The control has detected a shorted touchscreen and has shut off the oven. It may still be possible to use the oven. However, if this message continues to appear, your oven will require service.The only way to clear the message was to unplug the unit. No amount of replugging in cleared the message. I called GE and they said they would replace the entire unit with a new model under some program they had. Sounded fine to me. I left the house. When I returned, I received a message that their representative called back to say they would not replace the unit, since the program had expired. Huh? I called again, and after a bunch more wrangling, they agreed to send a service tech out and replace whatever needed replacing or fixing at no charge. Of course, they never really made a notation of that, so when he got here, he had to get on the phone and sort it out. Finally, he replaced the touchscreen. Lets see how long it lasts this time.

This is a work horse of a machine. I have been using it for 12+ years. Not my first choice, but it was here when I moved in. Still going strong. So why change now, when its doing its job. My first dishwasher choice would have been a Bosch, because they are so quiet.

I have a GE microwave manufactured Nov. 2013, model #JES1456DS1WW, Serial # VA201954 L. I purchased it at Home Depot. I have had it about 2 years. Suddenly it started flashing PF. I unplugged and plugged, and reset the clock several times, but it continued to do this, about 2 days, then just stopped working at all. The GE website listed on the product proclaimed GE Cares; I couldnt seem to find anyone who did despite numerous calls. The only question I had was if happened to be any troubleshooting re my problem--I dont think they cared...

We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.

Does just about everything my ovens do, but better and certainly much, much faster. Bacon is crisp, chicken tenders - tender, puddings are creamy, and on and on. Try poached egg or an oyster levant, wow.

GE Triton XL dishwasher overheated for no reason and melted the inside components to the point they are scorched black. This dishwasher is worthless. There would have been a possible home fire if we were not at home at the time of incident.

Negative 5 stars. I purchased a GE over the range microwave oven, JVM2052SN1SS, just over a year ago and had a service call to address a lack of exhaust about a month after my purchase. In summary, the tech said it would not function as a dedicated exhaust hood and nothing can be done. 14 months later, the key pad began malfunctioning. Also, the moisture sensor that the operation manual stated will automatically start the exhaust fan, never worked and every time we cook, moisture would build up between the glass on the microwave door.I called GE Consumer Relation today and they will not address this issue free of charge. I will not purchase another GE product because GE dont stand behind their products.

We have a GE built-in combination oven and microwave. The oven gets up to heat very quickly and bakes in less time than recipes call for baking. The microwave is an 1100 watt unit and performs equally well, and has for 29 years, Our cook top is a GE glass top unit, installed 11 years ago in a kitchen upgrade, performs equally well, though not quite as fast heating as our old gas unit but much cleaner and attractive. Have never required a service call on any of this equipment!

GE Profile microwave Model: PEB7226SF1SS came as part of the builder installation. In the first year had issues with the microwave not starting intermittently and had to call GE support who sent in a technician who had to work on the door alignment and the switch was the problem which said to have fixed. About 2.5 year from purchase the heating seemed to be irregular which we did not take much notice and then it stopped working completely. We called GE support and did get the usual routine of the product being out of warranty and have to pay for the technician. While scheduling they realized they did not have a their own service person in the vicinity and was advised to reach out to local service person.Local technician diagnosed that the magnetron has gone bad and advised most manufacturers have 10 years warranty on the magnetron as they are supposed to last for a long time and I should reach out to GE. Having reached out to GE support again to our surprise were advised that unlike most manufacturers this product did not have 10 year magnetron warranty. Customer service, part service and customer relations kept redirecting to each other. GE does not provide an option to sell the replacement magnetron to the customer and now want their authorized center to be engaged and paid again to have the part ordered and installed. Disappointed with GE product quality, their stand on warranty compared to their competition and their service which has given me run around and no solution. I have written to them asking for solution which they havent responded yet.

Figure it out GE! The sixth motor and mode selector for our washer has been reluctantly ordered by a tech this morning. The second motor was installed months after buying the brand new machine. Now, only two months since the fifth motor and mode selector was installed (Dec 2, 2011), the wiring harness is burnt up. The tech recommends replacement of the washer by GE, but only gets push-back from GE. This newest incident included a horrific smell of smoke. I do not trust this machine. I have a wife and child to protect. Think about it - do the math - add your costs for repeated repairs. You do not get to be a company the size of GE by not understanding simple economics. Open your eyes and replace our washer.

We purchased a new General Electric (GE) Adora microwave model DVM1850SM4SS from Home Depot for approximately $355.00 in 2010. It was manufactured in Malaysia and had been in use for 2 years and 9 months before the magnetron failed. I spoke with a GE Customer Care representative on two occasions, and she said that the best that GE could do was split the cost of parts and labor since the 1 year warranty had expired. We had not purchased the extended warranty believing at the time that a microwave generally lasts for many years, and GE had always made quality products and would stand behind them. I indicated that I wanted to have the problem properly diagnosed by the service rep recommended by GE before proceeding further. The 10-minute service call bill set us back approx. $100.00. It would cost at least another $170 to replace the magnetron if we used the service tech contracted by GE. For $270, I believe we could find a fairly nice new microwave. I looked at alternative options for repair or replacement, since I am rather partial to the looks of the over the range stainless steel Adora. The model we have is no longer manufactured, but GE now offers the 1.9 cu. ft. Adora that Home Depot sells for around $400.00. In my internet research, I noted several postings that indicated that due to the high voltage danger of the magnetron, only trained technicians should attempt repairs. After half a dozen calls, I fortunately learned of a Microwave Service Center close to our residence that could replace the magnetron. After taking it down from above the range, hauling it in for repair and paying the approx. $104.00 bill and hauling it back to our residence to mount on the wall, we have a microwave that should work for a while! Total cost including service call for diagnosis - $204.00. Considering that GE does not wish to stand behind the quality of their products, I would not be likely to purchase a GE product again.

Remodeled our kitchen back 6-7 years ago and bought GE Profile appliances from Home Depot... bad mistake. The microwave/convection oven came as one unit and now due to paint peeling on the microwave interior - inside top and sides we need to replace the entire unit to the tune of $2,500 plus. I called Home Depot and asked if there was a government mandated recall on the item... and they asked if we purchased the extended warranty. What? Does anyone know of a recall or class action suit on the following item: GE Profile Model: PT970SMISS. Manufactured December 2007.

We bought a new GE microwave oven in 2007. It failed in 2018 after much, much use. We replaced it with a Whirlpool which failed in one week. Lowe’s let us return it and we bought another GE like our original and we are very happy with it.

We bought the countertop stainless steel microwave model JES1142SJ the end of 2010. Noticed a rust ring under the revolving paint about a month ago. The paint was chipped off and when I washed it with a dish cloth, more came off. It is getting worse. We didnt stop using it since it seems it is only coming off under the plate but is it safe to continue using? Could it catch fire? Is it putting bad things in the food we heat in it? Even though it is not an expensive microwave ($100-$125) it should not be rusting inside. It should last longer than 3 years!Sounds like GE will not back up their products since so many microwaves owners are complaining about the paint being inferior and flaking off. There should be a recall for this problem on all microwaves sold by GE. Complaints have been from countertop to the most expensive dual stoves! This is not acceptable and GE needs to step up and deal with the problem with their microwaves that they sell. I usually buy GE; but this is making me have 2nd thoughts and think that my ones I bought in 2010 will be the last purchased from GE.They did come out twice for my range when the oven stopped working at 2 years and one of the eye knobs to turn on and off needed to be replaced when it would not turn off. But a 2 year old stove should not have needed any repairs. I noticed a big difference in quality after I bought this new one when we moved. My old GE from 1996 is still my favorite one and is still working just fine in my sons house.

I had a GE microwave that matched the GE range that was already in my condo when I moved in. When the range died, I got a new, matching microwave too. I like the way it works, the controls are intuitive and its easy to clean. No complaints.

Dishwasher is 3 months old and today is the first time it has worked! GE has sent repair techs 3 times and finally today the unit was temporarily repaired with electrical tape attached to the brand new door latch. The door latch is cheap plastic and has a manufacturer design defect of being too small to properly engage the unit when the door closes, thus not allowing the cycles to start just a series of beeps. No other manufacturer uses a cheap plastic door latch designed like this but GE! Piece of crap, dont buy it!

This dishwasher was provided in our new manufactured home. It is the cheapest and loudest dishwasher I have ever had. But to be fair, I didnt pick it out. My friend just bought a new Bosch dishwasher and returned it because it didnt come with a heating element! Make sure (with the new energy saver models) that it comes with a heating element! Spots all over her glasses!

Ive had my microwave for 12 years. Ive never had any problems with the microwave since its purchase and very pleased. I dont plan on replacing until the microwave would stop operating or not pleasing in the kitchen.

My GE microwave (Model: JVM1540SN1SS) that I bought new two years ago for $250.00 broke already. The table doesnt turn and nothing heats up even though the timer works. There are only two adults in the household using it, and we dont even use it very often. I find this pitiful service. My last microwave lasted about 15 years.

GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.

My microwave (model#JES1139BL03 and serial#901897B) is peeling around rolling fixture that holds glass tray. I wipe it with hot water and it continues to peel off. Its almost all gone. Ive only had it two (2) years. This cant be normal. Anyone else have this happen?

Its a over the range model & came with a house purchase. It’s worked flawlessly for over 5 years now - even after being left with no air conditioning in FL for months on end. The only thing I could think to make it better is making it easier to choose longer length cook times. Button for half min & dial for all the rest can be irritating for your 16 min food.

Touchpad for CVM2072SM2SS stopped working. This touchpad has been creating issues for the last couple of years. Few reconnection of wires got it working for the last few times and now it is completely broke. GE is not ready to help with fixing the issue. It wants to sell me another microwave CVM1750SHSS which seems to have similar issues (also the plastic handle for those microwaves seems to fall apart due to heat). In fact, the reviews for the whole range of GE Cafe series seems to be pretty bad. GE is not owning up the design issues. Too bad!

There was a recall on my fairly new dishwasher. The heater was causing fires. The repairman came and said I had to remove my ceramic tiles in front of the dishwasher for him to pull it out. I called customer service and a Tina offered to reimburse me $200 to have someone remove the tiles and pull the dishwasher out. I paid a handyman $250 in cash to have it done, called GE and they sent a man to fix it. I called again for my $200 and explained their man fixed it. They now wanted a bill from my floor man. I sent the bill and they refused to pay because the bill did not say paid. I called and asked them how their repair person could have fixed it if the floor had not have the tile removed and the dishwasher pulled out for him. I said, Ask your repair person to verify that the tile was removed. The answer was they couldnt ask him. I sent the bill again with a note saying paid in cash, a picture of the floor and a picture of me - a 74-year-old woman with a note saying it was impossible for me to have ripped up the ceramic tile and backer board myself. Again, I got a reply that the receipt that I sent was not acceptable and the case was closed.

I have a GE over the range microwave oven purchased in 2011. 4 years old, hardly out of its service life. In 2013, while heating up my lunch, I heard a loud buzzing and popping noise. The plastic hooks that hold up a metal tray (yes, the unit comes with a metal tray) in the microwave oven caught fire. I called GE and demanded they repair the unit, they said they were not responsible since it was out of the warranty period. Having experience in the insurance industry, I reminded them about product liability, if this is a common occurrence, there would be potential liability issues for GE. The service tech said they would send someone out free of charge to repair the unit. He replaced the two hooks that fried and said they were no longer responsible for unit. Today, 01/28/15, we just had it happen again. One more hook caught fire. Hey GE, do you really think I will buy any kind of appliance from you again when you make a defective product and dont stand behind it? I will not. I would recommend people do your research carefully when buying a microwave oven, especially one from GE. I would recommend anyone do research when buying any kind of GE product since, in my opinion, they clearly do not care about their customers.

I have owned my dishwasher for 5 years. Monthly, I use dishwasher magic to clean the inside, removing lime, minerals, rust and grease. The lower rack, under the silverware rack is completely rusted. I have used and owned dishwashers for over 35 years and not once has one rusted like this. Poor quality for the racks! I feel it should be replaced free of charge.

My 2-year old microwave and range handle(s) have paint peeling issues. GE has a program to replace the microwave handle. They DO NOT have one a similar program for the range (same paint peeling issue on the range handles/rings). They offer a discount cost for the range handles. I am sending them pictures and another formal complaint.

The microwave oven that I’ve been using works real well and it’s not that expensive. It’s also a convection oven at the same time. The only reason I didn’t give it a 5 is, I rarely give that high # to anything with rare exceptions.

I have had my GE microwave for over 6 years and the paint is flaking off the inside of the microwave, causing a health and fire hazard. Paint chips in the food and bare metal exposed can cause arching which in turn can be a potential fire hazard. After researching online I have found that this is not a uncommon problem with GE microwaves. Some have had this issue after 1 year. I contacted GE and told them of the problem and that I felt this was a manufactures defect.GE does not feel that this is a defect problem but advised me not to use the microwave any longer. Their solution was to discard this microwave and purchase a new one. I paid almost $300.00 for the original one plus $20.00 for a mounting kit. I was told that GE would offer me a discount on a new one from $339.93 to $319.93 total. This is not much of a offer considering this should be a obvious manufacturers defect. By ordering another I will have the same problem again. GE needs to stand by their products and admit fault.

The performance of my microwave is great - not fancy but does the job. Its size is fine as it fits just right where we wanted to put it. No complaints. I havent had any problems, therefore I consider it a great value. Plus, I would get the same size if and when I replace it!

Excellent. The dishwasher cleans dirty dishes and dries them as I expect. We use all the features periodically, usually the RINSE & Normal wash daily. We rarely use the China setting, but we do use the pots and pans and hygienic features as well. We also occasionally use the delayed start feature. Our dishwasher is a decent size four our family for daily use and for large get-togethers. Our house came with a WHITE dishwasher, which were not totally fond of as a personal preference, BUT, its LOOK and design are fine by our standards. We have had a problem with the door catching on the screw that holds the dishwasher in the cabinet. Seems like a simple fix, but it hasnt been. Id like to see that problem go away for any dishwasher installation.

I purchased a GE microwave and had 3 different problem with it. They sent a service man out and he could not fix the problems. Now GE said they are closing the case even though they know I do not feel the problem has been fix. My other GE microwave, I really liked until it stopped working around 8 yrs old. This one is a piece of junk. It is an over the stove microwave so I cannot just take it back to the store. I would say GE has really gone downhill over the yrs. This will be the last GE product I ever buy.

I recently purchased a GD720SGF2WW Serial #HD744674B GE dishwasher. From the moment I tried to use it there was a leak from the bottom of the door. I called for service and when they came the repair man said the door was leaking and there was a repair kit for it so it must be a weak spot in this particular dishwasher, which by the way was not a cheap model and was stainless steel lined. I waited a month for further service and when he finally came he realized he had mistakenly diagnosed the problem and it was a crack in the lining of the door which had gradually gotten bigger as I waited for service. So this NEW dishwasher had been leaking onto my newly installed hardwood floor. By this time I had no faith whatsoever in this dishwasher and said I wanted a replacement. I was called back and told that they would only repair it, which I have been trying to do since NOVEMBER and it is now Jan 21! I will no longer buy GE products and when I called customer service I was on hold for 20 min and finally hung up which Im sure was their intent.

Our dishwasher has only ever served as a dish wetter or drying rack. It has NEVER CLEANED DISHES UNLESS they were put in the dishwasher already spotless. We have a GE Slate with hidden controls. Now, the racks are rotting away and the cost to replace them is nearly the cost of the entire unit. We are going to throw this one out and get a new dishwasher of another brand. DO NOT BUY GE DISHWASHERS!

We upgraded our appliance package when we bought our village builder home 8 years ago. All GE Monogram appliances have rusted and now need replaced. New liners needed in oven which was so rusted we couldnt get the screws out to replace the originals. Was told by GE customer service rust to be expected when cooking. It creates steam and food particles can cause scratching!!! Maybe it should be steam proof especially a microwave. Even the door on this is rusted! Why the shelf ends in a freezer are rusted not sure on that one! Will NEVER buy this brand again and shame on them my upgraded appliances dont even make it to 10 yrs. A disgrace. My mother just replaced her 20 yr old oven. What is wrong that nowadays things dont last 5 minutes? Shame on you GE not recognizing a definite flaw in your products.

I have had 2 of GE microwaves, above the range models. Both the same model, but different years. One stainless finish and one almond. They are almost exactly the same. They are efficient, and I like the carousel for even cooking. But I would like it if the light bulbs under unit were easier to replace.

I never imagined that a microwave in my new home would be rendered useless after 2.5 years. Like many of you, my control panel stopped working and the floor of the oven was extremely hot to touch. Heres the weird part. You can hit the number for timed cook, but youd have to let it heat the entire time. If you open the door, you cannot restart it. You have to unplug it to reset. Of course, I called GE customer service, who gave me the same spiel about $80 service call, plus repair and parts. Thanks to your candid remarks, I will not be purchasing another GE appliance.

I have a GE Profile dishwasher that is only 1 1/2 years old and the control panel has stopped working 2 times. The first time, it’s under warranty and it repair took place for a couple of minutes. The second time, it’s not under warranty and they want to charge $89 just for the service call, parts and labor. Crazy. That’s a $1000-plus appliance that has already broken two times. I cant run the dishwasher on any setting except the one that it decides to choose for us. Yes, it changes whenever it feels like it. This was one of their higher end dishwashers and, to be honest, it really doesnt clean any better than a lower end one that I had at a previous home.

GE Stainless Steel Profile Dishwasher - My dishwasher is about 5 years old. Two years ago, we noticed that the gaskets, both around the tub and on the bottom of the door, were becoming gummy and rippling. We were hoping to make it another couple of years before buying a new dishwasher, but a couple of week ago, the top arm fell off because the gasket was so degraded. We ordered the appropriate parts and were only able to replace the top-arm gasket and the tub gasket. We had to call an authorized GE repairman, specifically RC Appliance in Sparks, NV. When he tried to get the gasket out, his hands turned black from the rubber. After about an hour of trying to get the new gasket installed, he had to use his pliers to crimp the gasket in place leaving large dents along the bottom edge of the door. He said the factory had crimped the old gasket in place at the factory from the other side. I am extremely unhappy about the workmanship and the fact that the gaskets did not last a reasonable time. I dont want to seek an attorney, but would rather GE contact me to discuss what must be done.

Hello to all reading this and considering purchasing a GE dishwasher or other appliance from them. Last June 27th we bought a new home which came with all GE appliances. In fact I have 2 of these dishwashers. Once in the basement (just for low usage) and another one in the kitchen. The first day the dishwasher in the kitchen did not work and they came out and replaced it. I have had 3 other service calls on this thing and now it does not clean. Six days before Thanksgiving. I called and the lady told me no service until November 30th is available. It does not work, the first time they came out it was for a leak, second time the pump was not working and the dishwasher was not draining and now it is not cleaning. It was almost as it was my fault. It is a dishwasher - you put the dishes in and then turn it on and they should come out clean. I should not have to rinse or do anything special to make it work. We spent over 1500 dollars on each of these dishwashers and now one if not working. I did not do anything other than turn it on and expect that it should clean.I was told that they would sell me another dishwasher at a discount. DO YOU REALLY THINK THAT I WOULD EVEN CONSIDER ANOTHER ONE?! A real company should replace this POS and give me another one for free and it has been 15 months and I have had 2 of them in my kitchen. I can tell you if you plan on purchasing look at KitchenAid they run forever without any problems. They also did a fantastic job of support (I had it for 6 years in one house with one repair, second house they never needed to come).

When we purchased our home it came with GE appliances which was covered under a one-year warranty. My microwave has been broken for nearly 3 months. It is almost impossible to get a service tech to come out immediately. GE customer service is the worst I have ever dealt with. They are unprofessional and unreliable. Most of all uneducated about their job. If I could return all of the items in my house that were made by GE back to the seller I would in a heartbeat. The Appliances are poorly made and the customer service is too difficult to deal with it. It’s not worth the money or the Headache... Stay away from GE appliances.

I purchased this in Feb. 2013. Just before the 1 year warranty was up the control panel went out. They came and replaced it. Now just a little over a year of the replacement, the control panel went out again. Worst microwave hood fan Ive ever had.

All GE kitchen appliances delivered on time, but the dishwasher has been a nightmare. Started leaking right away, called GE and they couldnt come back out for 3 whole days after installing it, which ended up being a work day - so had to miss work to wait all day when he didnt come until 5 pm. Tried to make us pay for the service - we havent even used the dishwasher and they think we are going to pay them to come out fix their mistake, also under a 1 year warranty. Tech guy came out ran some computer test - didnt even look at the dishwasher or underneath. Test was good, we asked him to stay a few extra minutes and he said thats not his job. Leaked again. GE argued that we didnt get it installed by them, which was a lie. Same tech guy came out again, on a workday Again so missed work - finally figured out what was wrong, ordered the part. The part wasnt coming in for another week. So we Waited Another week without a dishwasher.When that day came We again missed work because they said between 1-5 and didnt even show up. GE tried to say the part wasnt in but we were holding the part when we asked where they were. Infuriating at that point already missed so much work days and GE employees couldnt even do their job. GE rescheduled the appointment without even telling us. Had to wait another week until they finally came out and fixed the dishwasher. Now almost a month after they delivered the appliances, I received a charge and didnt not even email to let us know we were being charged. Horrible experience with GE and will never ever buy from them again.

Model # JVM1752SP2SS - I have had my microwave for 5 years. Last night, my husband and I started smelling burning rubber. That lasted about 20-25 minutes. Then my husband heard a strange sound coming from the kitchen. When he went to investigate, he found our microwave on fire.

I bought a GE microwave in June 2011. Paint started peeling off the inside top soon after purchase. Now, all the paint is gone and GE doesnt care and Walmart wont replace it. So today, I bought a Panasonic. Maybe it will last. Its fifty dollars cheaper, too.

We have had this GE dishwasher model GLD6760N00SS for about 9 years and it was fine, until a few nights ago!! We ran the dishwasher, unloaded it, closed the door and went out. When we returned about four hours later we were met in our apartment lobby by the building manager who informed us that we had a fire in our apartment. It started in the dishwasher, which was off, and destroyed the unit. Repairs will be costly due to fire restoration required as well as the need to now replace more than just a dishwasher. Soot covered the whole apartment, and left a need to get a new kitchen floor and repair/replace some cabinets. Be careful of this model from GE.

We purchased a GE over-the-range microwave oven last November 2010 and it was installed in February 2011 when our addition was finished. Last week, it decided to stop responding to instructions. When the door is closed, it just continues to run--the turntable turns, the light stays on and the fan keeps running. It will respond to instructions, but when we want to shut it off if the door is shut, we have to unplug it--which is a real pain because it is over the range.We have an old microwave that was my wifes parents and it still works fine even though it is about 20 years old. The new one stops working in a little more than a year which is not acceptable. We contacted GE and were told that we would have to pay over $100.00 to get the thing fixed. I dont think so. We will not purchase anything GE again.

I have been trying since April 4th to get my GE Profile dishwasher fixed. It is July 24th as I write this review. I have had two different technicians come out. It still does not work. After the 2nd technician came out I ran my dishwasher and at 2AM realized something was wrong because it was still running. I came into the kitchen to find my entire kitchen floor flooded in boiling hot water, ruining my cabinet baseboards. I have since had two service calls canceled at the end of the time designated and today I have no technician showing up. Customer no-service is saying technician tried to call me; I have recd no call and have no message left. I have taken multiple days off work to sit at home waiting, and waiting. And this is after two already came out. ABSOLUTELY AWFUL SERVICE.

My purpose is to inform the public that GE will not stand by their stainless steel dishwasher appliance on rust. In less than 10 months the outside of our door has rust spots. I used only soap and water and cloth to clean as door does not get dirty and our water in Hawaii is safe and drinkable. Does not require water filters. GE CS said, We will only cover for 30 days after purchase, and cleaning products used and most likely our water type caused this issue.

I received a recall on my original wall oven with microwave unit, and was only going to receive financial help from GE, if I replaced it with the same unit model JTP90. The unit was only 3 years old at the time. I purchased the new model, which cost $1,200.00, and received a check from GE for $600.00 for the recall, which is already a rip off in my opinion. I had the new unit for 14 months, when the microwave stopped working completely, with no power whatsoever. I thought it had blown a fuse. I took it to the repair center, and they tell me the diode, capacitor, and fuse have all failed. $200 later, it can be fixed, but they have no idea why all three went out at the same time. I, however, do know, GE just makes junk! I will never purchase another GE appliance. Just a side note, my 3 year old dishwasher was also recalled, and it was $600 to replace it with the same model. They sent me a check for $300. It sounds like GE has a good thing going. Make a piece of junk and recall it a few years later, and only give the customer half of the cost to replace it, and only if they buy another GE product! Wow!

My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.

When the handle on my expensive replacement (GE Profile for GE Profile) microwave/convection oven peeled, we called our retailer (PC Richards is really good about service). A new door showed up and it, too, has a plastic handle. The difference is, this time its solid grey plastic as opposed to white plastic with silver paint. Seems to me that an expensive SS appliance should have an SS handle. Too heavy? Just use a tube of SS - not solid. Too hot if above burners? Didnt my last GE Profile micro/convection have a SS handle? I spoke with customer relations. The person was well trained not to say anything that might suggest she agreed with me. Since the issue is cosmetic and not functional, I have to consider the issue dealt with now that the door has been replaced. I told them I will do my best to publicize this issue and that I will never again purchase a GE appliance. I also called CEO Jeff Immelts office in Connecticut. I made it clear that my dissatisfaction has cost them a long time, loyal customer and that I would spread the word. I would appreciate if anyone agrees with GE that a SS handle would be too hot over stove burners.

This unit is an over the oven with a vent fan, lights, and is paired with my GE double stove. I bought this microwave was purchased for more reasons than performance. It has been used frequently for over 5 years with no problems. It is easy to use and the food with this model (which has the rotating tray) heats the food evenly. No problems, functions with ease, and dependable.

My microwave is a very easy to use. The settings are not complicated and offers a variety of options. It has a shelf and turntable that can be shut off and on. The filters are very easy to access and clean.

I give it stars for value because an extra step is needed to set cooking time. Most microwaves do not require pressing a cook time key before selecting # of seconds. Other than that, microwave is first-rate and very dependable. We use it several times a day for 1.5 years now with no problems.

We have a GE profile dishwasher for about 14 months. I just found out last week that its out of warranty and that the 2 circuit boards inside are bad so the tech came out and didnt have a replacement board on his truck saying they never have problems with this dishwasher so hell order this part and be shipped to my house. He would install it on the following Thursday so Im sitting here waiting for service. I finally called to find out that GE decided that it is going to be repaired on Friday. I did not know this of course so I asked for a supervisor. I was put on hold with no answers, finally hung up in disgust.

A small black piece of plastic, which snapped into the back of the microwave handle has bent/shrunk, and popped off. My microwave is just a little over one year old. I called the GE 1-800 phone number for parts, and GE does not offer a replacement part for this, without buying a whole new replacement handle, which costs over $160.00.

I have to agree with other post about the customer service. Our dishwasher is only 15 months old. First call went fine after that everything is with email. Tried calling several times to get correct parts shipped after only getting one of three needed, I called and finally after 45 minutes an agent answered. After several attempts to get recommended parts and repairs we are now having additional issues. The quality of the GE brand has really gone down compared to our older products that lasted 15+ years. Now waiting for a new assessment of what the issue might be and hopefully will be able to get the parts without issue.

It is about six years old, great dishwasher. The bad part is the new detergent! GE profile, pre-rinse, preheat water, everything, including enough water. Hold everything, unfortunately, now aluminum must be hand washed. Good looking, curved front. Its great, I shudder to think what the new low water usage ones will be like. I HATE my new low water usage washing machine. I HATE the reformulated dishwasher detergent, can be used on anything aluminum, now I use lots more water hand washing all aluminum items!!!

It could clean better without pre-cleaning. Its necessary to pre-clean heavily dirty items. Works ok if dishes are just moderately dirty. Could also be quite a bit quieter. However it is about 15 years old and still running but sometimes motor freezes up if not run often.

We bought all new GE Cafe kitchen appliances when we remodeled our kitchen 3 years ago. The first Cafe dishwasher needed repairs in the first 3 months, and was replaced within 10 months due to continuing problems. The replacement GE Cafe dishwasher was deemed non-repairable after 2.5 years. The unit has a design flaw and the bracket holding the top water sprayer broke. The extended warranty with Assurant will not cover the dishwasher because they say it is not a working part. We are trying to get GE Customer Care to help but after three weeks the message we are getting is they do not care at all.The front burner on the cooktop will not light. GE cannot get a replacement part so the cooktop was also deemed nonrepairable after only 3 year. Our Cafe refrigerator also has a design flaw. The refrigerator must be unplugged to reset the computer when the water filter is changed. If you dont the refrigerator does not recognize the filter and will not dispense water. Needless to say I will never buy GE again. It is sad to see what was a good company go down the tubes.

We recently purchased three GE Profile stainless steel appliances for our new home. The total was somewhere around $3500. Within two weeks our $1000 dishwasher would not work. It took FOUR service calls and THREE weeks for it to finally be repaired. Now our $2000 oven (traditional/convection) has stopped working and the oven light will not go off without us tripping the breaker. Service tech not available for 5 days. I am expecting the new micro to go out any day now. All of these appliances are less than two months old. We had GE builder grade appliances in our previous home that are still running strong after 16 years. That is the reason we went with GE again. However, after the above mentioned issues with our new GE appliances, I encourage anybody who reads this to NEVER, EVER BUY ANY GE PRODUCTS AGAIN.

I had a new GE profile microwave which broke off couple of times and finally after 4 years of using it had to replace it. Since it was a built in so had not many options for replacement and went for GE again. This time the new microwave had a faulty door switch. It wasnt opening up every time. Scheduled an appointment and no one showed up - waiting for the whole day. I called the customer service 3 times and learnt that they had ordered some parts and were waiting for that. No one called and conveyed me this. I learnt myself after waiting from 8 am to 5 pm and upon calling them. They rescheduled me for a week later so that the parts can arrive. The day before the appointment I called again and now they dont have me in the scheduled appointment and got another appointment a week later. IT IS SUCH A BAD COMMUNICATION BY GE. I will NEVER recommend GE to anyone.

First of all, I wish I had seen this site over two years ago and I wouldnt have purchased a GE product. But, that is spilled milk. My two year old microwave, GE 1750 over the range, started running on its own. I disconnected it and called GE and asked if they had experienced any problems with their product and if this was a fire hazard, the nice young lady put me on hold and did research and stated that no reports of a fire hazard or running on its own. My husband encouraged me to do my own research and guess what? shocking, I was lied to! There are reported fires on the news and a law firm has a class action lawsuit against GE! I guess because this appliance wasnt in the nice young ladys moms house it wasnt of importance to inform me of the fire hazard? GE is off of my list of products I would buy!

I am very pleased with its functionality, its power and its appearance. I got it on sale so the price was good as well. I have had GE microwaves in the past and found them to be reliable appliances. I will most likely purchase another when the time comes to replace this one.

My dishwasher is a little over 3 months old. Sure its quiet. But I use the heat dry always, but it doesnt dry the top bottom or side walls and it stinks and a lot of food is sitting on the strainer and stinks. I have owned a GE dishwasher for over 25 Years and have never had one that was not completely dry at end of cycle. I have to hand dry my silverware. My Model Number is GDF510PSD4SS Serial number is FF736760B. I want a full refund and take back this reject. I will buy something else, I assure you it will not be a GE Product. Sign me, thoroughly disgusted with this Ge product.

We selected this microwave because it has a toaster and baking feature as our small kitchen would be better without a toaster oven taking up space. Turns out user must change accessories from glass to metal when using the toaster and baking feature. The space needed to store accessories rendered the space saving concept as useless. Also, the toasting is slow and does not quite equal what a toaster oven accomplishes. Also the baking/convection mode is so noisy, one cannot hear radio/tv. 30 minutes for a baked potato is a long time for excessive noise. We bought from Kitchen Solutions in the Bronx about May 2014.

Purchased a new stainless steel 1200 watt General Electric Microwave in 2012. By 2013, the opening latch broke. They were willing to send the part as long as (I did the labor). I did the repair and put the machine back in service. At the end of 2014, an electrical storm occurred inside the unit with smoke and flames beginning within the control side of the unit. I unplugged it, let it cool, then later confirmed it was ruined. I tried consumer service again. They sent a repairman out to confirm the unit was not repairable. This time they called 2 days later and offered me a $20 coupon toward a new, retail GE microwave.Basically, they wasted my time. They should have just told me I was screwed and their units now only last 2 to 3 years, even if you buy a top end counter model. I waited at home 2 hours for this repairman to come by and several phone calls and would have more appreciated a quick answer, gotcha sucker! You bought a piece of crap GE product and youre screwed!

I love the way the dishwasher is so quiet and cleans the dishes well. However, they are ALWAYS WET. A repairman came and told me that I could not expect the dishes to be dry on the light cycle with the POWER DRY. He told me I have to wash on the normal cycle. I did that and they are still wet. He came back out again and basically had no viable explanation. I have to have a dish towel in hand to dry the dishes as they come out of the dishwasher. I paid a lot of money for what I consider the piece of junk that is sitting in my kitchen. I will never again buy a GE PRODUCT.

We renovated our kitchen with all new GE Profile appliances in 2017 before moving into our new house in 2018. Nov 1, 2018 our GE Profile stopped working and showed a leak message. We called GE who referred us to A&E Factory Service. The repairman arrived Nov 6 and proceeded to not be able to pulled the dishwasher out and tell me the list of things he wont do because of policy. Without inspecting the dishwasher but looking at his computer with the list of things that could be wrong, he said he ordered two parts and would return on Nov 23. Nov 23 came and no repairman. Calls were placed to GE Parts and Service who expressed their disappointment over the no show then proceeded to say that parts would not arrive before Nov 30 and that one of the parts was on back order. Once the parts came then another repair appt could be made. I will have been without a dishwasher for over a month with no alternative recourse. Service response and A&E Factory Service is less than poor.

GE Microwave Model JES1655DR1BB - I have had many microwaves over many years but never had one malfunction as bad as this one. I am only glad that it happened with me rather than my wife or child. Or, if I had left the room while it was on. Immediately after turning the unit on, it started making loud electrical arcing noises and flashing light. I had just placed a microwave safe glass dish inside. I removed that and tested again with nothing inside. Same thing happened. I next thoroughly cleaned the unit. Tried again. Same thing happened. I had paid a little more for this unit than the usual believing it would be worth it. It clearly was not.

Even though the dishwasher was bought 15 months ago, it was only used for the last past 5 months. There is no water fill up the washer. When I call GE for the service, the operator keeps saying that it is out of one-year warranty and I have to pay everything to fix it; I have proof that the product was in use under 5 months. The product clearly has a problem. I am not happy with their services and with the product.

Have been using dishwasher (PDWT380VOOSS) since May 2013. Dishes do not come clean and I rewash by hand... have followed all suggestions by consumer relations, service technician and manual…cant afford to replace appliance…GE willing to replace at an aggressive discount because the appliance is working as it was designed to…disappointed in performance of a profile appliance.

Purchased the cafe dishwasher in March. We are now on our second one as the first did not work and now this one does not work. It worked fine for the first couple of months and now it’s doing the same thing as the first one. Pump is on the fritz apparently. Truly disappointed. We owned the cafe dishwasher at our last house and loved it so we made sure that we purchased the same one when we bought our new house.

Horrible experience. I wouldnt recommend GE appliances to anyone. My husband and I ordered our items on the day of closing on our new Home. Well the items were scheduled to arrive Aug 9, 2017. Every other Appliance arrived from Samsung, but my GE dishwasher was a no show. I received a phone call hours later stating they didnt know it was on Backorder and I wont receive it until Aug 11, 2017.I spoke with supervisor Krista because I didnt understand the lack of respect far as not knowing if the 11 was a good day or even so much as an apology! Until I expressed how upset I was! 2 hours later I received a automatic message stating the items it still on Backorder and now its not coming until Aug 17th! I spoke with Home Depot who apparently has nothing to do with the vendor handling and conducting business this way and now I have to go return the product & order a new product.I dont even want GE appliances AT ALL. After calling today being put on hold 30 mins still no supervisor came to the phone. Terrible Customer service and lack of communication of the vendor. Ill be sure to highly encourage my friends and family to not support this Brand! Feeling upset and totally let down. I know this cant be how such a popular brand conducts business.

We first noticed a problem with our two-year old dishwasher when the lower spray arm broke. Soon after, the door seals started to leak, and we noticed the seal at the bottom of the door had completely degraded becoming brittle and breaking off. Our warranty had expired, but I contacted Mabe. They agreed to replace the parts free of charge, which amounted to approximately $300. I expressed concern that the dishwasher may have been overheating, causing the above problems, but this wasnt given credence as the technician didnt speculate in his report on the cause of the damage.Within the next month, we had a massive water leak. Upon inspection, the dishwasher showed signs of extreme heat. The sound insulation had bubbled and melted off much of the exterior of the tub. The electrical supply cord had a scorch mark. Once again, Mabe was notified. After much negotiation, they agreed to refund the price of the dishwasher. Initially, they had offered a certificate valued at 50% of the cost of our dishwasher towards the purchase of another GE dishwasher. This offer was declined as we wont have another GE dishwasher in our home unless were convinced theres no fire hazard.There are significant repairs required to our home due to water damage but we consider ourselves lucky to have avoided a fire. GE has had problems with their dishwashers in the past which resulted in a massive recall. Its time for them to acknowledge that there is a problem with the Cafe line and take measures to rectify the problem before someone is injured.

I cook a lot of popcorn in my microwave and it hasnt burn a bag yet. It warms food quickly. Also, it cooks bacon really good. But the best feature is the steam cleaner that saves me time. It steams for about 2-3 minutes then all I do wipe the steam off and its clean.

My GE Profile Dishwasher was serviced 2 years ago for a faulty electronic control pad. It made starting the dishwasher a complete gamble, you never knew when it would actually turn on. I paid a couple hundred dollars to fix this problem 2 years ago and of course it has stopped working once again. So frustrating! GE decides to replace one bad part for another bad part. I then asked for the service call to be covered since it was obviously the same problem but they refused. So, GE am I to keep paying $89 for service fees so that you can keep replacing one faulty part for another? STAND BY YOUR PRODUCT!

We have had this microwave GE JVM1631wb007 (2003) for a number of years installed above our stove. It was given to us by my husbands son so we did not have it registered with GE as owning it. However, I just sent an email to GE today asking for help as I find absolutely nothing on the internet about a scorched outside microwave door. We have had no issues with it whatsoever - until now. When we returned home from a one week vacation this past Sunday evening, we came home to a scorched OUTSIDE door on this microwave! The inside is fine. The two people who came into the house while we were gone said they did not use it but it is DEFINITELY scorched around the entire area on the outside around the screen area. I refuse to use it although my husband (who is an appliance repairman but does NOT work on microwaves) says its fine to use. Its not only hideous, it LOOKS unsafe to use. Im scared its going to catch on fire but my husband says dont worry and go ahead and use it! Im attaching a pic of it... Anyone else heard of this? Its not like we dont have the money to replace it. Im NOT going to touch the thing... You cant tell him anything. He thinks its fine. I need PROOF that this is dangerous to convince him... Please help before the house burns down!

My 3 year old $600 GE micro caught on fire with nothing it. I set the timer on my top of the line GE microwave for a reminder. Nothing in the micro, cooking nothing! When I came back it was on fire! Melted the inside. If I would not of been there it would of burnt my house down! The only way to shut it off and put out the fire was to turn off the power to it. The next day as soon as I turned the power on my GE microwave started on fire again!!! This must be happing to many people and needs to be addressed by GE! This company needs to be held accountable for burning houses down!

Most microwaves Ive tried are pretty similar in performance, except in the case of cooking microwave popcorn. Most are horrible with their preset popcorn button. However, the more expensive GE model that I bought from Lowes has done the best in that area. And, it is one of the better looking models also. I prefer the stainless ones.

As many others have indicated, the paint peels off the interior roof of the GE microwaves, and the area ends up rusting over. GE offers no repair or refund for this. Awful product, poorly built and should be avoided.

We moved in a newly built home and resided in this home for three years. The house came equipped with a GE Microwave: Model: JNM1541DM5BB, Serial: ZZ 201867 L. While in the house the microwave came on by itself with flames coming from the center of the unit. The plastic in the center of the unit was on fire. Had I not been home at the time this took place, I would not have a home to live in today. A review of the construction of this product is needed. An investigation to the cause of this mishap is needed.

GE dishwasher model # GDF610PGJ5BB was fine the first year and a half. It began making noise with electronic control panel beeping for no reason. The wash cycles were incredibly long. Finally after reaching the 26 month mark, the electronic panel gave out. Having no warranty, I called the repair division of the appliance store we had purchased it from. They were to charge me $90 just to come out and look at it. With the purchase price just under $500, I wasnt willing to take the chance of repair costing a third or half of the purchase price. Regretfully, we decided to give up on repair of this dishwasher. We decided to purchase a new dishwasher, but certainly not a GE.

Wow, Donna from NJ, I could have written your dishwasher report! But since I didnt, I have never been so disappointed in an appliance purchase as my new GE dishwasher! Not only are some of the dishes & silverware coming out more dirty than they went in, it takes a ridiculously long time for a cycle. And if there are more than a couple of tablespoons of water on the door, it will pee out onto the floor when the door is closed! Not to mention that there is junk stuck to the floor just inside dishwasher, under the door, after the cycle has run! Yet the worst part is how dirty dishes are after even a Sani Wash cycle! Sometimes, the detergent lid is still closed. Sometimes its open, but the detergent is still there. Even then, dishes may be cleaner in appearance that time, than when the detergent is gone. A water glass, may have gritty stuff - not just detergent stuck and hiding down inside, or more obvious all over inside the glass. I have spent the past year experimenting with various things: detergents, amounts of detergents, arrangements of dishes, heat of water, pressure of water, rinsing dishes before cycle, etc. Glass and pottery normally fare better than plastics, but again the plastic may have started cleaner than they come out! The dealer has been out three times, finding nothing obvious the DW itself, nor anything I have done wrong. He has been told there is a kit that would fix the performance problem, but he cant purchase it, nor can his distributor. I have been told the length of cycle is because our government regulates the amount of water used. So my question is, then its okay to use more electricity?! Its totally embarrassing to serve someone a drink in a glass that is found not clean near the end of the drink! And I, too, have an old 12-years-dishwasher that still works! It was even a cheaper brand. I never had to think where pieces were arranged in that dishwasher. I just thought, in my newly built house, I should have new appliances!