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GE Refrigerator Model GTE22JTNRWW
33 Inch White Top Freezer Refrigerator, in White
GE 33 Inch Freestanding Top Freezer Refrigerator with 21.93 cu. ft. Total Capacity, 2 Glass Shelves, 6.68 cu. ft. Freezer Capacity, Right Hinge with Reversible Doors, Crisper Drawer, Frost Free Defrost, ADA Compliant, Energy Star Certified, Adjustable Glass Shelves, UL Certification in White
Manufacturer: GE
MODEL: GTE22JTNRWW
MSRP: $1216.00 USD
GE Refrigerator Model GTE22JTNRWW Error Codes
CODE: FF
PROBLEM: Check frozen food for thawing because the temperature is rising too high.
CODE: PF
PROBLEM: The power to the refrigerator has been interrupted.
CODE: CI
PROBLEM: Check the icemaker for proper operation.
CODE: dE
PROBLEM: The defrost system has not operated properly in the last 24 hours.
CODE: CC
PROBLEM: Check the temperature controls because the temperature for the refrigerator is incorrect.
Related Error Code Pages:
GE Refrigerator Error Codes, GE Range Error Codes, GE Washer Error Codes, GE Dryer Error Codes, GE Microwave Error Codes, GE Dishwasher Error Codes, GE Water Heater Error Codes,
Related Troubleshooting Pages:
GE Refrigerator Troubleshooting, GE Range Troubleshooting, GE Washer Troubleshooting, GE Dryer Troubleshooting, GE Microwave Troubleshooting, GE Dishwasher Troubleshooting, GE Water Heater Troubleshooting,
Related Repair Pages:
GE Refrigerator Repairs, GE Range Repairs, GE Washer Repairs, GE Dryer Repairs, GE Microwave Repairs, GE Dishwasher Repairs, GE Water Heater Repairs,
Related Parts Pages:
GE Refrigerator Parts, GE Range Parts, GE Washer Parts, GE Dryer Parts, GE Microwave Parts, GE Dishwasher Parts, GE Water Heater Parts,
GE Refrigerator Model GTE22JTNRWW
A known GE microwave defect on this (GE JVM2070SK02 Microwave) models control panel has yet again resulted in our microwave not working and GE giving us the standby, pay for an appliance technician. I would like GE to own up and send a technician to replace the control panel and get it working since it’s a known issue.
Purchased GE Profile dishwasher model PDT750SSF2SS, received three weeks ago. Within 17 days, door developed issue where it would not open fully. GE contacted, company not too responsive, miscue with technician, failure to reschedule, unknown when it will get fixed. Purchased as a complete set (dishwasher, range/oven, refrigerator, microwave). Does not say much about GE quality or service. Would not purchase again.
It is so quiet. I have to put my ear to the door to make sure it is running. Its the quietest dishwasher I have ever owned. It is a GE Monogram. I feel it is a little small on the inside capacity but I love how quiet it is.
Reasonably priced. I dont cook in the microwave, however, I use it everyday. It has an up to date look and will match any kitchen. The GE brand has been around for years and remained a reliable appliance my family has relied on.
No issues yet. But only had for 6 months so time will tell. Read a lot of negative reviews but none here. Bought in Nov ‘18 from Home Depot. Delivered and installed on time. Replaced 13 yr old GE appliances that were still working.
This is one hell of a dish washing machine. You really need to think about getting in on this thing at the ground level. You put the dishes in dirty and they come clean! Holy**!
Had to order filter separately. No one said anything about filter not included. So it holds up the whole installation process. So now we wait! Not Best Buys fault unless it is supposed to be mentioned. Last microwave we bought, filter was included, twelve years ago.
GE microwave turns on by itself, creating a fire hazard. We could not figure out how our plastic plates melted, until we witnessed the GE microwave turning itself on by itself. Also filed a report with saferproducts.gov. It may have to take a death of a human to have this dangerous product recalled by GE. Great business plan, GE!
My microwave also began peeling under the glass within a few years after we purchased it. I contacted GE and they claimed they never heard of that type of complaint before and there was no recall. I knew it could not be just my appliance that was doing this. It is peeling A LOT under the turning dish, but unfortunately I cant afford to buy another oven/micro appliance now. When I can IT WILL NOT BE A GE!!!
In late March, we placed a service call under GEs one year warranty. The outcome - a gasket repair. Within a week or two, the door began to drip from both the right/left bottom. With having three teens, I figured someone opened the door and released some water. Well, that just wasnt the cause. Shortly over the next few days, the leak was consistent and I placed a service call to GE on 4/19. The customer representative offered, instead of a service call, to order some panels that fit it the bottom of the dishwasher. I stated clearly that our one year warranty was up on 4/25 and if this does not work, would GE address the issue with a service call? Answer was yes. Within a few weeks, I began to worry when I did not receive the panels. A call to GE was made; however, no documentation was noted of the call made on 4/19. However, GE stated the information might be in parts department, but regardless now, that call was made after one year warranty, extended warranty would fix the issue. Long story short, the extended warranty states problem initiated under GE and GE states the extended warranty is responsible because the call was made outside the one year warranty. I expressed that GE never fulfilled responsibility as GE did not even notify us that panels were not available for our unit. In the meantime, I am the one out of a working dishwasher. Now I know $539 may not be a lot to invest, but we feel the loss. The frustration and lack of responsibility to correct the repair is just beyond me. GE is responsible. Oh and did I share that lack of communication with GE is horrible? A promised call within 12-24 hours just doesnt happen. Again, I know most would say its not worth the frustration, but it makes me sad that GE and Assurant Warranty company can get away with what I know is wrong. Weve learned from this ordeal. No more GE products in our household.
I am very pleased with its functionality, its power and its appearance. I got it on sale so the price was good as well. I have had GE microwaves in the past and found them to be reliable appliances. I will most likely purchase another when the time comes to replace this one.
My GE microwave, has been running fine, but the door handle has cracked on the bottom. This is the second GE microwave that I have purchased in three years. They need to do a better job with the door handle. I will never buy another one.
6/11/2014. My microwave of 5 years the GE Adora starting to act strange. It would start to hum and the panel light would light up. The humming would only stop if I opened the door. Sometimes it would stop on its own. But today the humming kept continuing and I thought it was harmless until I heard a loud pop in the microwave and smelled something burning. The microwave glass turntable had exploded from intense heat inside the microwave. It was bizarre. Immediately I ran over and unplugged the microwave hood. In all the years and houses I own, this is the most expensive microwave I have purchased and it has lasted me the least amount of time! Microwaves shouldnt start on their own and thankfully I was home when it did. Otherwise my house would have burned down.
I had to place a new order for a trim kit for my new microwave oven since the original one did not fit. I was told it would be 5 days when I placed the order, then it was backordered for 5 days, then 7 more days and now 3 more days. When will I receive the product that I have paid for 3 weeks ago?
Our GE Dishwasher is about 22 months old and is now not starting. GEs customer care is a joke. All they want to do is send a repair person with a $110 fee just to come and the person making the appointment refused to tell what the labor rate would apply once they got there. They offered zero help as far as troubleshooting. I called a local repairman and was told he has had many similar issues with newer GE Dishwashers. We are throwing parts at the problem now trying to get it running. He also said repair assistance or troubleshooting from GE is very poor. Really not pleased having a less than 2 yr old major appliance not working. GE means JUNK to me.
I just found the site for the review on 5/17. Ive had two GE Cafe microwaves model CVM2072SM3SS purchased at the same time for the two kitchens in the house. The microwave in the in-law suite lasted one year and I replaced it with a very economical one which has been fine for 3 years. The electrician could not repair it. The microwave in the main kitchen is 5 years old but it stopped working (same issue of frozen panel) after 4 years. In Nov. 2016, during Thanksgiving weekend, it froze and stopped working. I looked on YouTube and we cleaned the terminals in the panel using alcohol. That worked for 2 months. When it stopped again I tried the same remedy but it did not work. The panel lights up, but it will not respond to any commands. After 7 months of it being inoperable, I decided to either fix or replace it (while using a way cheaper GE from a friend).This is an abysmally poorly engineered VERY expensive microwave. The LED panel is a disgrace! Do not buy CAFE microwaves. Im out $1500+ (for two) plus the replacements, the aggravation, the ugly looking counter with the loaner from my friend. I am ready to bite the bullet and buy a microwave that fits the style of my kitchen. It wont be a CAFE! Although it is a set... Enough is enough. I give up.
I purchased this dishwasher (GE Dishwasher Model # PDWT180RSS) at the beginning of March and it has been nothing but a disappointment and inconvenience. Nothing gets clean. It has been serviced 5 times and I have a case # with GE. They have serviced the jets, used 3 different kinds of dish soap, checked the water pressure, temperature, and drain and still it does not work right! What a hunk of junk. Dont buy GE products.
We have an overhead microwave that fits nicely into the spot. The power level seems to have dropped off, but this is after more than 8 years with lots of daily usage.
GE model #pem31sm3ss microwave has paint peeling on the interior. GE says it is not safe to use, yet will not replace it. Purchased 08.2010. There are other consumers online with the same problem. There should be a health safety recall on these units. GE offers a $50.00 rebate on a new unit, a far cry from replacement cost.
We bought a GE dishwasher a little over 3 years ago. In the last week of September we awoke to the smell of hot or melted plastic. We found the source to be the dishwasher. I had loaded and started it before going to bed the night before. The counter-top above the dishwasher was stove top hot and upon opening the dishwasher found that a cutting board that we have had for many years and have always put in the dishwasher had melted on top of the heating coil. Dishwasher safe items on the top rack melted as well. It had been drying for at least 9 hours. After pulling the dishwasher out we saw the heat shield had melted and was crumbling. We contacted GE, sent them all the pictures and they told us it was not a safety issue. We have no doubt that if we had not woken up so early we would have had a fire in our house caused by the dishwasher.
About a year and a half ago, I bought a GE Profile dishwasher from a very reputable local dealer. Within 3 months, the digital control panel failed. Because it was still under warranty, the dealer replaced the panel. It failed again. This time they made other adjustments, it continued to fail. Finally GE suggested that the dealer replace the entire door panel, which they did. It took the repairman a couple of hours to do so. Still didnt work. Finally GE declared the machine non repairable and replaced it. Unfortunately the men who replaced the dishwasher didnt install quite correctly because it leaks. I keep a plastic container under the front left corner to collect the water every time the dishwasher runs.But the story doesnt end there. This machine and the first one both include a sensor that apparently check for objects that obstruct the spray arms. I dont know because theres nothing that tells me why the machine is beeping when I attempt to start it. I check the spray arms, move dishes, try to start it again and still get the beeper. I have done this over and over and over again and still it beeps. I have essentially emptied the dishwasher and it still beeps. When it does run, I have to use the boost temp. option and the longest cycle available to get dishes, and I mean dishes, even passably clean. Forget pots and pans, or casseroles. So, if you own a GE dishwasher, I hope that you have the old fashioned dishpan and dryer rack handy. Bottom line, it doesnt clean well, leaks, and beeps every single time I try to start it. Buy something else.
We bought a GE cafe series microwave (model/serial number: pnm919sf1ss/gd235771b) and 4 months later it ceased to function. We just had a remodel and for the first time had an expensive, over the oven microwave and were very excited. Unfortunately, unlike the 2 cheap microwaves weve purchased in the last 36 years, this one we had used for 3 months total, developed problems. The motor seemed to surge and then it would go off. Half an hour later it came back on but would only work for about 5 minutes at a time. I called GE and they arranged for a local company to come take a look. They insisted on a 4 hour window and fortunately my husband is retired so he could be there. The repairman came and didnt have a clue as to what was wrong. He called his boss who talked him through diagnostics. After an hour he left, saying hed be back in a week with some new parts. Again we had to wait the 4 hour window. He came in and we were on pins and needles hoping he wouldnt scratch our cabinets as he took the unit down. He replaced the microwave component and when he left it worked. Two days later it again died. I called the repair people and they told me I had to call GE to get permission for another attempt at repair. I called GE and they said I had to call customer service to file a report. They told me I had to make an appointment for a technician to come out to see if the microwave could be repaired. Really??? The technician would try to repair it again or decide it couldnt be repaired and needed to be replaced. Like we have nothing better to do than wait for these repair people who have no clue as to how to repair the microwave. Every time they take down the microwave they risk ruining our cabinets. It was so unhelpful. I am really disappointed in GE customer service. We had to go out and buy a microwave to use while we were waiting for the repair. They obviously dont care that we cant use their expensive product. Our replacement microwave was $40 from Walmart and works beautifully. We finally complained to our WONDERFUL contractor who originally purchased the microwave for us and he is replacing it with a new one. He was appalled by GEs treatment. He takes note of appliances that are crap so he can warn customers. I thought I was buying from a reputable company and thinking we were getting a great and special product. Too bad.
Today my GE black microwave with rack mounted above the stove, caught on fire by itself. My husband and I smelled a chemical like smoke. We went in the kitchen and we saw fire in the microwave. We put out the fire and was thankful that we were home. If we were not home our house would have burned to the ground. The microwave was not in use at the time of the fire. I plan to contact GE about this dangerous event. My asthma has gone crazy since this horrible situation happened. I just want to let people know that GE microwave will catch on fire without being in use.
The jvm3160 series has a known defect in the door interlock electrical system that blows the unit fuse if the door is opened while the mw oven is operating. This usually occurs after the warranty expires. Cost to repair can exceed the original cost of the unit. Mine failed in warranty but it took them 10 weeks to fix it. The reason it took so long is that GEs repair protocol calls replacing the whole door (which has NO electrical parts in it) instead of replacing just the latch assembly because the labor cost to replace the latch itself exceeds the cost of a complete door assembly. Door assemblies were on back-order because of the high failure rate.
Very easy to clean. Also, very reliable product. Its a built in above the stove, various levels of cooking and I love the 30 sec button. Black turntable with built in clock. Ive owned several GE products and find them very easy to work and user friendly.
I bought a JVM3670SK05 a little under two years ago. It is an above the cooktop vent-a-hood microwave. I believed I was buying a quality unit. Now everything is working, but there’s no heat! Even the cheap units from Walmart work longer than this expensive piece of crap! Now I either have to spend enough to buy a new hood for cooktop and new microwave or pay the same price and buy parts in hope that they will not go out again. Not really feeling lucky with the GE product.
Unfortunately, the GE dishwasher came standard in the new townhouse I bought. It is horrible! Within the first year it smelled like sulfur every time I turned it on. I tried cleaning it from top to bottom, but there is always grime after running it and a film on the dishes. Ive had dishwashers all my life and never experienced such a shoddy piece of **. I had many brands of dishwashers over the years, except for GE, and I dont remember having to take it apart and clean it once a week. If I dont clean it once a week it stinks!!! I couldnt stand the smell and finally called the GE repair expert. He knew less about the dishwasher than my cat. I could have purchased a new dishwasher for what I paid for the service call. And he talked to me like I was an idiot. DO NOT BUY A GE DISHWASHER or use their service. I wish I could give it minus 5 stars.
Its been more than 2 months that GE repair has been TRYING to repair my 4 month old dishwasher. 4 service calls, 3 wrongly ordered parts, GE blaming repair company, and repair CO. blaming GE. The repair company on their 4th visit told me wrong part again and that they refuse to come out anymore. They lost enough money already. When talking with GE consumer Dept. promises of a call back by a manager has been non existent, now they wont even return my call. I have a 5yr extended warranty on the dishwasher and I cant seem to get anywhere with the factory warranty. GE by far the most unprofessional company I have ever dealt with. They were happy to take my money for 4 top of the line appliances, after that youre non existent to them. Its a shame that legal counsel is what seems my only avenue. Will never consider buying GE products ever again.
GE microwave model JES1344ES. This is a stainless steel with black accent 1.34 cubic foot microwave oven. It looks great. The micro is heavy for its size. The stainless steel is brushed and low luster finish. The door handle is chrome as is some of the other accent pieces. The push button panel is easy to read and has a large knob for making manual time adjustments. The light inside is very bright. There is a rotating platter in the oven compartment that is not knocked off of its guide rollers very easy. The push button panel is a glossy black material that is easy to attract fingerprints. The preset times that are programmed in the microwave is the only part of the product that could be an issue. For example the popcorn button when used has burnt all of the different brands of microwave popcorn that we have tried. It is set about 30 seconds too long. There is no way to adjust the preset time that I can figure out. We set the time with the large knob manually and the popcorn comes out just fine. The preset times for the Auto Defrost are also a bit off. They are not long enough. We also have a Subzero freezer set at minus 20 degrees Fahrenheit so that may be too cold for the defrost presets. Overall the microwave is great except for the preset times that Ive mentioned. We use it daily and have done so for five years. It still looks excellent inside and out.
GE Profile Microwave/Convection Oven JVM1790WK, over the range unit, CAUGHT ON FIRE while microwaving water for coffee. One of the four prongs that holds the oven grid in place started flaming wildly and smoking after about one minute of microwaving. My whole kitchen has an acrid awful burning smell. This is my second unit for a small kitchen, and I will be lost without this. The first one I had the handle fell off. This one is too dangerous to use. These units cost $600!!! I cannot afford to replace one every few years. Maybe this model and brand is bad news?
Does not hold as many dishes, pots and pan as my previous dishwasher. In the bottom rack I cannot place plates and bowls side by side. Rack is too small and the gray interior is too dark. And the top rack does not hold the glasses in place, already had one break.
I called the toll free number because of the concern I am having with your microwave, the paint is coming off the inside. So my concern is first why would it be coming off, is it a defect in the product or does it just happen? The person was helpful and seemed as if it was to be concerning. WELL IT IS to me. Could it make us sick, do I need to put it in the trash or what? Thanks for not helping me and not being concerned, but I am sure if it was you or family you would have had a different story to tell.
Clean neat appearance over stove. Fast consistent heating. Easy heating options. Turntable on or off. Also, love the stove top light. Cost a bit more than I thought it would, but not much more than others.
We purchased a new home with a GE Profile dishwasher installed. Since the day we had it, we have never been satisfied with the cleanliness of the dishes. They frequently come out covered in food and must be rewashed. We now routinely prewash everything in the sink and we always use the cookware setting to wash everything. Despite this, we still have to re-run loads because they are not clean.I am convinced that there is a design error with our dishwasher, because the top dish shelf obstructs the door of the soap compartment and prevents it from fully opening. After a load has run, you can still see leftover soap dried and crusted in the soap container. If the dishwasher cannot even wash the soap out of the soap compartment, no wonder our dishes are not clean.
Our microwave (GE model JEs1655DR1BB) is only a couple of years old (if that). Today, my teenage son went to make microwave popcorn and the microwave made the most horrendous noise and started sparking behind the panel on the side. It lit up the entire room. I went and checked to make sure there wasnt something foreign in it (there wasnt) and stupid me thought maybe it was the popcorn so I tried a bowl of water. It did the same thing again. I am just thankful it didnt start an actual fire, but I am furious!
First of all, I wish I had seen this site over two years ago and I wouldnt have purchased a GE product. But, that is spilled milk. My two year old microwave, GE 1750 over the range, started running on its own. I disconnected it and called GE and asked if they had experienced any problems with their product and if this was a fire hazard, the nice young lady put me on hold and did research and stated that no reports of a fire hazard or running on its own. My husband encouraged me to do my own research and guess what? shocking, I was lied to! There are reported fires on the news and a law firm has a class action lawsuit against GE! I guess because this appliance wasnt in the nice young ladys moms house it wasnt of importance to inform me of the fire hazard? GE is off of my list of products I would buy!
I bought a GE dishwasher 2 years ago. The control board went out so I had a repairman come to fix it. They had to order the board from GE directly and it took 1 month or more to get the part. Then it lasted one day! Now they are telling me it cant be fixed. Really??? I expect a dishwasher to last longer than 2 years. I also bought a GE microwave that only lasted 2 years. I replaced it with Whirlpool. GE is crap now and that use to be all I bought. Not anymore. I will never spend any money on GE appliances any more.
I have a GE microwave oven. The paint inside the door is peeling off and has been for quite some time but I never got around to calling them. I recently decided to purchase a new microwave and use my old one downstairs. I called GE to ask them about this problem as I didnt want to have this same issue with my new microwave. GE told me they would do nothing to help me fix the problem and I need to stop using it because it is a safety hazard. I told them the microwave still worked fine and if I need to stop using it, does GE offer any compensation for something that is obviously a defect. I was told, no, GE will do nothing. I told them Id even be happy with some touch up paint but the lady was so rude, she would just sit there and not say anything until Id ask, Are you still there? Granted my microwave is several years old but because of this door defect, Im being told basically I use it anymore even though it still works. I need to just throw it away. I have a new GE microwave on order but thanks to their horrible customer service will be cancelling that order and buying another brand. I also will not ever purchase another GE product. I told them this and they said, fine. Obviously they dont give a crap about their customers.
I am rating my over the counter GE microwave model no. JVM3160RFSS. Ive had it for over 2 years and its still performing well. Pros: Solid feel, sturdy door mechanism, easy to clean interior, attractive design, fairly quiet, adequate lighting inside, reasonable price, fan works okay for moderate smoke, short reheating times for lighter fare, cooks frozen foods quickly. The integrity of the interior is good with no chipping or cracking. Cons: Fan is inadequate for heavy smoke if searing beef, hot and cold spots while reheating heavier foods such as mashed potatoes or casseroles, controls are hard to see in dim or moderate light. A suggestion to GE would be to make microwaves with optional backlit buttons to see at nighttime or in dim lighting. I like that GE manufactures most of their microwaves in the United States.
I love the GE. I bought a GE dual fuel range about 3 years ago when my 6 yr old Frigidaire stove caught fire. Always wanted to cook with gas but have electric oven and broiler. It's also easy to clean the cooktop unlike older gas stoves. Love the big fast boiler eye.
20-month old G.E. Space Saver microwave (HVM1540) started to fizzle out by showing signs of running, but not heating; display flickering on and off with odd symbols; and vent, at times, not able to turn off unless I unplugged the whole unit. Anyhow, brand new home with brand new GE appliances, and I have had to replace the ice maker three times in my GE Profile refrigerator, and now this, my microwave. Service department stated that if I pay for the service call and the magnetron, they could guarantee the part for 5 years. But if it should go out, I would have to pay for labor again. Labor is guaranteed for 30 days. No thank you. I am very disappointed in GE products. Single mom, on a single income in rough economic times, I cant afford to purchase GE products again, and again, and again.
Cost of washer $749.95 plus 4-yr warranty, install and hoses, $273 equals $1,023 for this GE stainless interior tall tub dishwasher GLD8700N20BB that only lasted 6 years and 4 months. It wont run, wont fill with water, nothing. Six years. Time to buy again. My advice, buy a cheap one and replace it every 36 months and forget the extended warranty. Installed: Sept. 2009. Dead: Jan. 2016. This was a replacement to an LG dishwasher that completely flooded my kitchen and caused a total tear out of my kitchen, and my homeowners insurance took LG to court. That LG cost $42,000 for a new kitchen and months of contractors and work. Washing dishes by hand is looking better every day... Think about it.
We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.
Within a year and a half of buying a new construction condo, the GE microwave fan stopped working (used the condo for no more than 30 days). I read all these complaints and am not surprised. My experience with Kitchen Aid appliances (refrigerator, microwave all junk) is no different than this. If I were to replace any of my appliances, I will not buy an American brand because they are all made in some other country with very poor quality control for very high profit and low quality goals. No choice for now, other than to get it repaired. At least, it provides employment, but what a way to create employment. I would never work for such companies.
I have a newer (one-year-old) but base model GE microwave. I wasnt interested in lots of features, like convection cooking and such. I only use it to reheat coffee, occasionally heat a frozen meal, etc. It functions as designed, and Im very happy with it.
Model gdt580sgfbb - About 2 weeks after the warranty expired, the dishwasher stopped filling with water. So, our friend replaced the water inlet valve. No change. If you pour water into it, it kinda pushed it around, but empties it out, wont refill, and starts whining. Then, if you open it, and turn it off, and re -shut it, it starts itself back up again! What?! This stupid thing is essentially brand New! To be truthful, it has never cleaned very well, leaving residue on dishes, and NEVER getting dishes dry. I regret buying this item! And its still not fixed. I will not buy another GE appliance.
All I wanted to do was eat dinner with my husband and I wound up on the internet for an hour trying to figure out how to make our microwave work. There is some kind of thing that locks you out of using it. Very frustrating when you just want to eat dinner!! Nothing works and you have to google how do you unlock this piece of crap that you paid good money for and trusted the GE label. All we ever use is defrost food or time cook vegetables. If you want a complex computer, go for this thing. Otherwise, I suggest you go for a simpler microwave that you can depend on to work.
The flat, firm-press keypad for microwaves just seems dated. Often they get worn out. However, all in all, it does what a microwave is supposed to do and does so efficiently. It’s not the most attractive microwave though.
Bought a new GE dishwasher. Arm on top keeps falling off. Does not heat dry. Dishes do not come out clean. Had repair man out four times, still not fixed. GE junk, junk. Will never buy GE again.
GE MICROWAVE OVEN MODEL PVM 187osmcoz PROFILE over the range. This is the first time we have purchased an extended warranty. It was purchased October 2010. On December 6 2010, the whole unit was replaced. Then little things continued to occur. The fan would start to run continuously. The circuit board was replaced. That lasted for several months. Then another circuit board was replaced. Less than two weeks ago another circuit board was replaced. Last night at dinner the unit began acting up again. This unit is out of commission for almost a whole week after every break down as we wait for parts. While waiting for parts on Jan 24 2012 we bought a Sunbeam Microwave for $39.95 as a back up. I placed it in service today, Jan 29 2013.
We usually turn on the dishwasher in the night. Last month ours started smelling smoke in the morning 6:00 am. When checked, it was the dishwasher that melted couple of plastic cans and its own sprayer and other plastic parts (pictures speaks for itself). When checked with GE, this model was not under recall (there are other models with similar issues). They sent their technician, who confirmed that newer models has auto turnoff circuit. When I asked GE rep, both (level 1 and her manager) assured me that even though it shows its burnt from inside, it would have contained the fire inside, which I disagree. Even after seeing pics, their tech review and the whole incident, their engineers determined this is not a safety hazard to me or my family.
I purchased a GE Spacemaker microwave in Jan. 2001. Shortly thereafter, the frame around the door cracked, becoming worse until in Oct 2006 I complained to GE. They sent a $75 credit towards another GE. I purchased another GE in Oct 2006. After a while, the handle became loose. Today, the handle broke off at the base where it attaches to the door, rendering the oven unusable. I dont have kids. This appliance was not abused. I see in looking through the comments that other consumers have had similar problems which would suggest a product defect. My next microwave will not be a GE.
The defect is in the Gas Control and Thermal Coupling, per my licensed plumber. GE tells me my water heater is still under warranty; therefore, I would like an authorization code to have it replaced by Home Depot where it was originally purchased. Home Depot tells me I need GE to give me the authorization code. BTW, your CS rep was very helpful. She is sending both items to me, but I prefer to have a replacement for the cost my plumber will charge to install parts in a questionable product. Thank you.
My husband and I bought a GE dishwasher from Nebraska Furniture Mart in April 2011. We installed it in our new home in May 2011. It has never cleaned our dishes properly. Our dishes come out of the dishwasher with a film on them and do not look clean at all. I called GE in July. They sent out a repair person who proceeded to tell me that we were not cleaning our dishes well enough. The person also told me that our water wasnt hot enough, we didnt clean our dishwasher out often enough, etc. After I corrected everything, the repairman suggested our dishwasher still wasnt working properly. So, we called GE back. We have since had two additional repair men out. Neither one has been able to repair the dishwasher. The last repairman replaced a valve he thought might be broken. However, it is still working the same. I am absolutely disgusted with the experience I have had with GE.
This microwave (jvm1540dm5ww) works fine but the plastic door is fracturing into bits. I expect this is because of faulty plastic in China. Cheap alternatives for fast profits. The machine is out of warranty. Replacement door is almost 160$ with shipping. Planned obsolescence by corporate America. This machine works fine but is a waste because I don’t trust the replacement materials to be any more stable. I rated this a two because the actual operation is fine. Sorry GE. I will not buy your brand.
PDT845SMJES - I purchased the entire GE Profile series when we remodeled our kitchen in October 2016. The first time I started the dishwasher, it leaked out the bottom of the door. The store where I purchased it sent out a plumber who discovered the soap dispenser was missing the seal. Took a week to order and replace the seal. Worked fine for 5 weeks. Then, on December 17, 2016, it quit mid cycle and I got the leak detected error message. Now I am in dishwasher hell. The store where I bought it said they were too busy to come and check it, so they told me to call GEs customer service number. GE sent out a plumber from Iowa (I live in SD). He removed the bottom panel, to look underneath and decided it needed a new pump and also a new soap dispenser part. That was on back order, so I had to wait until January 11, 2017 for him to come back. When he pulled out the dishwasher to replace the pump, he discovered the tub was leaking along the left side. He said the unit could not be fixed and suggested I call the store where I originally purchased it. They agreed the unit could not be fixed and contacted GE and got me a case number and said GE would call me by the end of the week. Im still waiting for that call. Do NOT buy this model GE dishwasher. GE apparently doesnt stand behind its products and the stores that sell GE are helpless to do anything for you.
I purchased a new Modular home. It came equipped with all GE appliances back in August of 2006. The dishwasher has recently been burning the basket prongs off, as apparently the coils are over heating! I had called GE about the danger of it being another recall. They informed me there would be an $89 service call. I dont have this kind of money; I am a senior citizen on Social Security. How can they charge me for a potential fire hazard?
The microwave was purchased for above the stove. Its clean line and easy to use detail made it perfect for my little kitchen. Price was even better. Clearly, I would suggest checking value when shopping. Sometimes you pay more for another brand name and miss a real bargain.
New home community - all GE appliances. Model PEB7226SF2SS microwave scorching and catching on fire; GE doesnt stand behind their products and homeowners cant use because products our dangerous (per tech).
Bought all new General Electric Appliances in 2002. Dishwasher, Washing Machine, and Dryer replaced after 6 years. Handle on Advantium Microwave replaced twice at the cost of $50 for handle made of plastic? Today our house smelled like burning plastic which upon inspecting dishwasher, found the heating element was COOKING everything in dishwasher. Got so hot that is melted the silverware bin and anything plastic in dishwasher. Glad we were home to unplug unit which we could not reset the controller on door of unit. Consumer Product Safety Commission is aware of this incident and is VERY common complaint with this Manufacturer. I have been on hold for 30 minutes with GE consumer relations phone number 1-800-386-1215. Was told by automatic system wait time was going to be 5 minutes. Figured I would write complaint on here as well while holding...READ CONSUMER REPORTS and stay away for General Electric Products!!! Model Number is PDWF480P00SS. Serial number is GS734641B.
I have many other things to do other than to voice my extreme and total displeasure with your company. GE - Huge Company, Small Customer Service. We purchased a GE microwave oven from ABT electronics in about August, 2013. In October, 2014 we had issues with the fan remaining on while the door was closed. Called GE. They said the unit was out of warranty by about 2 months. We felt that was a short period of time and that we called as soon as the issue became chronic.Had three service calls where the techs tried to fix a simple problem. First tech walked through our living room with dirty boots. Didnt fix the problem. Messed up our carpet. Bad attitude. Second call, two techs couldnt fix the problem. Said it was a door issue and they made some superficial adjustments. Problem not fixed. Third call, two more techs. Same result. In the meantime I tried to convince GE that I didnt want another service call. I wanted a new unit. No luck. I was offered a discount to purchase a new unit for around $300 or so. Im sure they spent more money on service calls than a new unit would have cost in terms of dollars and the reputation of one of the worlds biggest companies.Now, the fan for the unit stays on almost all the time after the cooking is done. Is this the best GE can do? If so, thats pretty sad. Tried to reach someone in sales who would get it. No such luck. DONT BUY GE AND IF YOU HAVE ISSUES DONT RELY ON A FACELESS, CLUELESS CUSTOMER SERVICE DEPARTMENT TO HELP IN ANY MEANINGFUL WAY.
The GE dishwasher (model number GLD9312P02SS) I bought about 3 years ago is not cleaning properly because the screening that keeps the bits of food out is disintegrated, and apparently, the part to fix it would cost over $300.00. I will never buy another GE product again.
We purchased several new GE appliances in August of 2016 as part of a kitchen renovation. We bought the GE Cafe series dishwasher CDT865SSJOSS. Within two weeks of use, the display stopped working. It took 3 weeks to get a technician out to fix display. Approximately 6 months later, we noticed the dishes were not as clean. Two months later the water stopped draining. Called a technician in, he diagnosed a broken pump. Parts would take 3 weeks and he would be out a week later. We are now over a month without a working dishwasher. He “fixes” the pump but says it isn’t draining great because your hose from your disposal is plugged (this hose drains to the same place as the dishwasher). Hire a guy to unplug the drain ($140). It isn’t plugged. The whole house is clear. Have to Shopvac out the stagnant water from the dishwasher that smells like a corpse. Call our plumber to check the lines ($500). He discovers that the technician pushed in the washer and busted a line. We now have water damage through our floor and into a bedroom below. He confirms that the plumbing is all clear and also finds that the technician never reattached the pan to the bottom so water was hitting the sensor and activating the shut off for a leak. Plumber fixes plumbing wrecked by technician, dries the sensor and attaches the pan. He advises that we run several cycles to flush out the stagnant water. If water still is not draining after several cycles, he advised that the new pump was faulty. Plumber leaves. We get 10 minutes into a cycle and the dishwasher stops for a leak again. I called GE hoping they would stand behind their product that we have now had for 2 years and have used less than a year. GE does not stand behind their products. The only thing they will do is send out a technician that you have to pay $100 for and they can’t guarantee that you won’t get the same technician who has come out 3 times and cost us more money due to his negligence. In May, we will be putting their terrible product out on our curb for city wide garbage collection. You no longer get what you pay for with GE. Do not buy their products!
Our microwave caught fire today and burned our kitchen, stove top, & attic. According to the Fire Captain, the cause of the fire was the GE microwave panel shorting out. Had my mom not been standing right there as it happened, our entire house would have surely been a loss.
It could clean better without pre-cleaning. Its necessary to pre-clean heavily dirty items. Works ok if dishes are just moderately dirty. Could also be quite a bit quieter. However it is about 15 years old and still running but sometimes motor freezes up if not run often.
My Microwave oven is 22 years old. It still works fine, but does not have power levels on it. The reheat is vague and I have to keep checking so things dont burn or dry up. The dishes get very hot after about only three minutes. Other than that, it is easy to clean and still looks good.
I bought a Moffat washer and dryer, and the timer came out of place and burnt on the inside. The timer clips in and if push too hard it will fall out or break the clip. We have extended warranty on it and due the repairman came out twice. The warranty person said it cost more for the repairman than the dryer worth - theres no more warranty. I think the dryer should replace when the timer fell out of place. This dryer should be called back.
Bought the whole GE profile kitchen series 2 years ago. Last week the microwave went dark, blew a component, and is dead. With only two people using it off and on for reheating, hardly got our money worth. Called GE for assistance and went back to the store where it was purchased. No one offered any financial assistance with the loss. The microwave itself was $500. My husband and I are very disappointed in the product and service.
Our GE dishwasher cost $1,000. Reasons for not buying GE. 1. DOES NOT CLEAN DISHES. 2. Latch doesnt catch. 3. Rubber strip comes out. 4. GE customer service is useless. 5. Interior valve broke. Everyone w/ this model has same problems.
I purchased a GE dishwasher model GSD2100v50BB on June 6, 2016. By March 9, 2017, a switch broke which caused the machine to be stuck in the wash cycle for over an hour before it was discovered. This caused soapy water to flow out of the machine all over the floor. It was fixed under warranty but by June 29, 2017 it broke again. It is no longer under warranty and it will cost $70 to 100 to fix it again. It was purchased at Home Depot and they state it is to be handled by GE. GE states that since a year has elapsed, they are not responsible for the repair.
I was very impressed by the look of the GE over-the-range microwave oven but my impressed state faded not too long after I began using the oven. My typical usage ranges from heating something for 20 seconds to soups for three to four minutes. Within the first month of purchase, the paint on the floor of the oven was peeling off, exposing the metal color. I was only wiping/drying out the oven with a soft cloth, never using an abrasive product or cloth, so the peeling paint was only due to moisture. I have now owned the oven for just over 14 months and not only is the floor nearly completely devoid of the white painted surface but I just had a quick fire when thawing frozen onion chips for 10 seconds. My previous, much less expensive microwave lasted nearly 7 years, so its a shame that a supposedly better model cannot match the longevity of the GE model. Looks aside, I would not recommend a GE microwave oven to anyone looking for a new or replacement microwave.
My experience with GE over range microwave oven as follows/ Unit Mod.JVM3160DF3WWW. Ser.#GH260692A, this unit was purchased April 2017, February 2019, unit began to disconnect itself during normal use. This was done by way of throwing 15 amp breaker. No satisfaction from GE, NO extended warranty purchased, guilty as charged, contacted elect. tech. No idea of problem, #2 elect. problem in door sensors of which there are numerous, notice black residue on duel latch on door caused by door latch device rubbing on unit latch receiver cost to discover which sensor cause and replace one or all 250.00.We have been limping along for two months with frequent trips to basement resetting breaker (which we had replaced) next move, purchase NEW MICROWAVE. Let me be very direct if we wanted JUNK we would buy Asian made, THAT being said, there will be NO...General Electric products in this house. This is our second GE product BUST, 100.00 advertised by manufacturer. Never delivered! But hey we are just small time consumers. What might else we expect.
I am very satisfied with my GE microwave. It has more features than other models. The price was reasonable and just the right size for my family. Its quality is way above the other brands that I have owned.
GE Profile Model PDW9980L00SS about 5 years old overheated and melted the bottom water sprayer into the element along with anything plastic in the dishwasher at the time. Grateful my husband was up late that night, otherwise, it would have caught on fire. It was not shutting off, had been on about 3.5 hours when it was discovered.
I remodeled my house 5 years ago and went with the GE Profile appliances in my kitchen. Last week I had run the dish washer cycle and noticed the soap had not dissolved and the dishes didnt seem to be clean so I ran the cycle again. I started it at about 8 pm and we went to bed not thinking any more about it. About 1 am I awoke to a horrible plastic burning smell. I checked through the whole house and could not find where it was coming from until I entered the kitchen. As I entered the room my eyes started streaming from the burn. I opened the dishwasher and smoke starting bellowing out of it. Not just smoke but a toxic smoke filled the room. The inside of the dishwasher was so hot and everything plastic inside was melted. The bottom drawer and parts of the dishwasher were also melted. The silverware tray full of silverware was all melted together. This all occurred in a matter of 5 hours. Had I not woke up when I did, who knows if we would have woke up.The house was full of toxic smoke that did not trigger the smoke detectors. We just went ahead and purchased a new dishwasher and had it installed yesterday. This morning my husband decided to do a little research on this product and found there was a recall last year. I contacted GE and found that our model was not part of the recall because it has a stainless steel interior, only the plastic interiors are part of the recall. I also found out that had we called them and had them send out a certified GE technician look at it, they would replace it. Too late it has already been replaced and sent to the recycle center. I did take pictures and have record of the model and serial number which doesnt matter. I just want to get it out there that this product is also dangerous and a fire hazard. This product could have easily caused a fire in my home. I also wish I would have done more research before we replaced it. Our new dishwasher is a GE Profile...
Bought a GE microwave and it broke 1 year and 1 month after I bought it, called and found out it would cost more to fix than to buy a new one. After reading other peoples report on how GE treated them on their problem, I will not buy GE anymore.
GE profile microwave convection - over the gas range. Oven temperature does not heat up more than the 370 degree, even if its set to maximum (450 degree). I purchased 4 ovens in the past year, all have the same defect.
GE brags about employing its own service technicians yet, when I called to schedule an appointment to fix our Advantium 120 microwave (3 years old), they told me that unless I provided proof of purchase to the technician, he would charge me even for parts under warranty such as the magnetron tube. This in spite of the fact that they have all the purchase information at their fingertips, as I reported when we registered our purchase. They even told me our date of purchase, had our address, email address, etc. They dismissed my suggestion that an email from them to me that I could show the technician should suffice. After 3 years and severe family health issues, I have sadly misplaced the proof of purchase, not realizing that registering the appliance for warranty provided no real benefit; not even proof that I didnt steal the thing. I am saddened that a company of the former stature of GE would stoop so low to avoid a legitimate warranty repair.
We have had our GE microwave for at least five years. We have moved multiple times and had the power go off but through it all, our GE microwave works just as good today as it did when we first bought.
Very heavy to mount above a stove, not enough watts. The model I have is 900 watts, too many options for cooking different foods, not many parts are available to make a repair on any of the GE microwaves, I would not recommend purchasing a GE.
GE built-in oven with microwave on top in white color, model no. JKP90CMICC. Microwaves outside door is peeling off in chunks. This is a manufacturer defect and I have contacted GE to see if they will stand behind their products quality and replace this door of the microwave. I have heard so many negative things about GE customer service so I dont have much hope but I have to pay to replace this poorly constructed door. I will never buy another GE product and I will spread the word on how they treat their customers. I will post again when and if I hear back from them.
We purchased 3 GE Profile Appliances when we remodeled our kitchen. It turns out that they are junk. The microwave and the refrigerator have had to be repaired several times and the dishwasher went downhill very fast and we had to replace it as it was not cleaning the dishes correctly. We now are living with a microwave that has peeling paint that I hope is not damaging our health that they would not do anything about. And a refrigerator that was repaired today at the cost of almost $400 and it still is not cooling down. So now I have to wait 48 hours for another service call. Dont buy GE unless you want Junk!
The dishwasher is new and looks great. However the dishes are not getting clean. After washing with a 200+ minute wash cycle utensils are still dirty and food particles are left on plates and bowls. This is occurring even with a good rinse prior to placing them into the dishwasher. I clean out the food particles filter after every two loads, makes no difference. Also the water bottle jets are a nice idea but water bottles are too tall to fit even with the third rack removed. I am very displeased with my purchase. This was not an inexpensive model.
We have never had a problem with the microwave. Most of our use has been heating things up. There has been a few times that our granddaughter made something else. It is lightweight. Easy to clean. Not too large or small. Fits what we use it for perfectly. Doesnt take up much room. It heats perfectly. It has been a really good microwave.
I never imagined that a microwave in my new home would be rendered useless after 2.5 years. Like many of you, my control panel stopped working and the floor of the oven was extremely hot to touch. Heres the weird part. You can hit the number for timed cook, but youd have to let it heat the entire time. If you open the door, you cannot restart it. You have to unplug it to reset. Of course, I called GE customer service, who gave me the same spiel about $80 service call, plus repair and parts. Thanks to your candid remarks, I will not be purchasing another GE appliance.
The side panel of our built-in GE Profile microwave 1999 caught on fire when my daughter was using it. It had a faint glow behind the metal plate. Then, it became flames quite quickly. A flash and pop was the ultimate end before we turned it off during the test. It had been working fine until the fire. This is a definite safety issue. Now that I know the microwaves have been faulty, it makes me concerned about the GE Profile electric stovetop burner. I have noticed it gets extremely hot and doesnt seem to want to turn off!
Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...
18 Dishwasher Model GSM1860VSS - Cleans terrifically but I have a problem with either a leak or steam which is running the front of my dishwasher and marking it. It seems to be leaking from the black panel across the top. If I check inside behind the black panel I can see marks where water has been running. Please let me know how to fix this. The dishwasher was bought in 2015 and have the receipt from Home Depot. Thanks.
This is the second time that my GE microwave oven is peeling the paint on the inside of the oven. We paid over $240.00 the first time and think that this is a serious flaw this particular oven has. I think that the company should be liable, not the consumer.
I recently had a service tech out to repair my dishwasher. Before I knew it, he was opening the unit and found a tube looking piece stuck in the unit. He was at my house for 15 minutes and the bill was over $250. He should have asked if I was okay with the procedure he was going to perform and the cost before proceeding. To make matters worse, the dishwasher is not cleaning dishes now. I sent a prior email to GE a couple of weeks ago with no response. I would have never spent this money if I had been given the option and certainly now I have been charged for a repair that actually made my unit worse than before since it is not cleaning the dishes like it did before the repair. I respectfully requested that my money be refunded and/or be given a credit towards the purchase of a GE appliance and have received no response. I tried calling and have been on hold for over 30 minutes now with no one picking up, despite the fact that hold time stated estimated wait time was 5 minutes.
In early 2017, we bought all of our GE Profile appliances including the dishwasher through our builder as part of building a new home. Love the slate exterior. Love the whisper quiet of the appliance. I do NOT like the way it cleans my dishes. Most of the time, the soap isnt even distributed. The soap compartment is opened but most of the soap is still there. Ive followed the instructions on loading to ensure my dishes arent blocking the water that is supposed to spray up and help distribute soap. Even though I select the dry function, my dishes are sopping wet when the cycle is finished. We have to catch the end of cycle and crack the dishwasher open to let the steam escape in order to cut down on the wet. Even then, we still have to dry dishes to put them up. We have a water softener and have verified its working so I know thats not causing these issues. I would not recommend this dishwasher.
I have a GE microwave and was using the exhaust fan on it when it stopped working. I am getting the same message as other folks - KEYPAD SHORTED. I have barely used this product since it is in a vacation home. It looks brand new, but I am really disappointed in it. My cousin told me shes had problems with GE appliances and will never buy another.
The GE microwave that was installed in our new home (2018) stopped working in June 2020, after the nuclear reactor “blew up”. Which could have been a dangerous situation. I was told by Assurant Insurance Company that it was no longer covered by the 1 year insurance policy, and if I purchased a new policy for $241.00, they would repair it or replace it. After they discovered it was not repairable, they denied the ”replace it” part and reimbursed the money for the policy. GE agreed to sell me a new microwave at a discounted price, which I agreed to. The replacement microwave was delivered damaged, in October 2020. After many calls and waiting hours on hold, service came out and said it was “not repairable“. Again, phone calls to GE Customer Relations and reexplaining the problem, I was told they did not have a microwave in stock to replace it. However, after further searching, one was found, and would be delivered. On 10/23/20, I received a phone call from the freight company that the microwave was being delivered the following day, but they had the wrong address! it was a previous address. Where that address came from is a mystery as we never had GE appliances delivered to that address. The freight company was not authorized to change the address in the system, so another call to GE. I am still waiting for a new microwave! I can’t even begin to count the number of times I have called GE, waited on hold or call-back, waited for service, and been told I have the wrong case number. I have all new GE Profile appliances, all have had service for problems. I will NEVER buy another GE appliance. Their service department and Customer Relations department is disorganized and incompetent. GE appliance are not quality products.
Purchased the Maytag MDB7749SBM stainless steel dishwasher in December 2013. The dishwasher and install totaled $700, which for that price and with Maytags past reputation, I wrongly assumed that the dishwasher would last a long time. In May 2016, slightly over 2 years, the dishwasher started having issues with the control panel. The control lock would randomly activate. I would have to reset the circuit breaker daily, leaving it off for around 10 minutes. Even with trying to go through all the steps to resolve the issue, resetting it from the circuit breaker, sequence on the control panel, the dishwasher wouldnt work. I called Maytag and after 40 minutes on hold, they finally answered. They wanted $89 for a service call and for the $143 part, plus labor. Might as well just replace it with another brand like GE, or Samsung.
We had purchased the first listed model of dishwasher (Model PTD7505SSF8SS) and installed it on Aug 27/16. It worked for a total of 13 days and broke down on Sept 9/16. After a good deal of phone tag - a technician looked at it and said no less than 3 internal components had failed, the unit needed to be replaced. We were without the unit from Sept 9/16 until Dec 23/17 when the new replacement unit (Model PTD845SSJOSS) was installed. It worked for a total of 20 days and broke down on Jan 12/17. More phone tag... Tech looked at it and found a number of issues (motherboard, door switch, etc...), in addition - it had been leaking water under the dishwasher for the time it was in service. (All 20 days! What a record!)When a dishwasher leaks upstairs... It doesnt go well for the drywall ceiling downstairs. (The rep at GE was cold and calculated informing me that is what insurance is for!) Im not sure that is what someone who spent $1,699.00 for a GE product (in good faith of a reputable product) expects to be told by the individual who has the ability to make things right? At any rate, this is what you can expect from the trained professionals at GE. When they finally got around to looking at my file... They decided to simply replace the motherboard in the hopes it will fix the leak also.I would have liked a refund at this point (not likely) so I requested yet another replacement (given the issue of water leaking), they absolutely refused. As of this date Feb 2/17 we are still without a dishwasher. Goes without saying - no more GE products will enter our home and I will share, with everyone I can, the caring and kind words of support I experienced from the top level at GE.
My husband and I enjoyed our 1980s White GE Microwave and Stove/oven. But, after 15-20 years with the same appliances, we finally saved up for upgrades and purchased a new Stainless Steel (mid-range priced) GE Microwave and stove/Oven. I cannot begin to describe our disappointment. The Microwave is above our Stove/oven. Our old microwave had two powerful lights underneath it - one on each side. This microwave provides one small, weak light that does no good any time of day. Why would GE go from two great lights to one middle useless one? Also, the faint white numbers on the front keypad of the microwave are barely visible during the day - forget about seeing this when the light is not perfect. I foolishly assumed these numbers would be backlit on a black background. Onto the Stove/oven. The temperature is not accurate but that is something we can deal with. After the oven is pre-heated, the assigned temperature stays on the display pad - NOT the actual time. Who cares about the temperature you set the oven to - dont we all need to know when to check or take out our food? Our last oven always showed the time. We did not join the Stainless Steel bandwagon 10-15 years ago when others did - which we thought would be good for GE to get some kinks out. I Guess we should have waited 10 more. Proper lighting on your Microwave and The time on your stove/oven while cooking are not too much to ask for when we just dropped at least 2-thousand dollars!!!!!
We bought a new house with GE microwave, oven and dishwasher. Our fridge doesnt give any water anymore and our touch screen microwave stopped responding to any touch. When I called customer service to come see, they want to charge $80 just to tell you whats the problem. GE has the worst appliances. I will not recommend it. I will go with Whirlpool brand.
Ive used this GE model JES2051DN1BB (manufacturer date August 2008) microwave for ten years now and impressed that it is still working perfectly cause you dont see that much anymore. I usually prefer Maytag products cause my GE washer and dryer did not last for me, but this has seem to be different. Maybe GE should stick to making microwave ovens instead of anything else.
Dishwasher has been running 3 hours and it still has not finished. It is the loudest dish washer I have ever owned and this is the 5th house I have owned. To top it off I just paid $270.00 for a GE professional to come to our house to troubleshoot our problems and it fix the issues. Guess what, problem not fixed and GE has my hard earned money. Thanks, GE.
I love my GE dishwasher with sanitizing. It works great at cleaning, drying and sanitizing my dishes and it’s really quiet. I love the stainless steel. I forget it’s on at times because it’s so quiet. Happy with it.



