I purchased a newly built home which had all GE appliances in the kitchen. After 2 years and 5 months, the microwave no longer heats the food. I had a 3rd party appliance repairman come to do a diagnostic evaluation. He informed me that the magnetron has gone bad. To have this repaired would be the same price as purchasing a new microwave. He also informed me that the magnetron should never go bad in such a short amount of time. I contact GE and my warranty was for 2 year so the best they can offer is a $75 good will certificate. What this means is I have to purchase a new microwave and send in proof of purchase and in 4-8 week, GE will send me a $75 rebate check.I am disappointed in the GE product. Their products are now made in Asia (my microwave says made in Malaysia) for cheap labor and the quality has gone down. What is worse is that they do not stand by their product. The fact that something as serious as the magnetron went out in less than 3 years is a red flag that it was not assembled correctly. The microwave is listed at over $500. I would have been happy with GE even paying half but $75 will not even cover the cost for shipping and installation. I am very disappointed.

I purchased this in Feb. 2013. Just before the 1 year warranty was up the control panel went out. They came and replaced it. Now just a little over a year of the replacement, the control panel went out again. Worst microwave hood fan Ive ever had.

I wasted my whole day waiting for GE Technician to come. Nobody called me to let me know that they are not coming. I have to call them only for a Mr. ** to tell me that they had rescheduled the appointment for another one week without notifying me. Good job that GE APPLIANCES are doing. You remember the so called TOO BIG TO FAIL? It means, they can do whatever they want at whatever time or day they want. I dont have a vent in my house and that means I cant use the stove. Is this ridiculous or I am missing something here? Is it TOO BIG TO FAIL? Yes, I forgot that. I will be staying in a house with a new GE APPLIANCE that has not been working for the last one week and have to wait for another week. Mind you, this Appliance has been used only for barely a month. Is there anybody out there who is facing the same problem or its just me. If there is nobody going through the same experience, an excuse like there are no Technicians available to come to your place and do the job. If there is anybody out there who has trust in GE appliances like I did or even thinking of getting one. Be aware that you will be through what I am going through and there will be no technician available for another two weeks. Be ready to wait for they will reschedule your appointment without letting you know, why? Because theyre TOO BIG TO FAIL. What will you do? Wait until they decide to come, if theres a technician available. I just realized that GE means GO ELSEWHERE. Thanks GE for the good job.

Have been using dishwasher (PDWT380VOOSS) since May 2013. Dishes do not come clean and I rewash by hand... have followed all suggestions by consumer relations, service technician and manual…cant afford to replace appliance…GE willing to replace at an aggressive discount because the appliance is working as it was designed to…disappointed in performance of a profile appliance.

For the amt. of money I paid for this microwave, you would think it would outlast the house. I bought it 3 yrs ago. The touchpad covering started to get warped right off the bat, and the handle was always steaming hot when you used the stove top (also GE). The other day, while using the stove top, I happened to look at the microwave, and it had no power. I checked the breaker, it was fine. I happened to notice a crack on the touch pad. After further investigation, I noticed the entire touchpad is shattered. It was clearly from the heat given off from the stove top. And I wasnt even using the microwave at the time. I sent GE an email, didnt even get an auto response. I am going to call them, but we all know what they are going to say, and I am not paying $482 for the part. Was hoping there was a recall, since so many people on the net complain about the touchpad.

We purchased a new General Electric (GE) Adora microwave model DVM1850SM4SS from Home Depot for approximately $355.00 in 2010. It was manufactured in Malaysia and had been in use for 2 years and 9 months before the magnetron failed. I spoke with a GE Customer Care representative on two occasions, and she said that the best that GE could do was split the cost of parts and labor since the 1 year warranty had expired. We had not purchased the extended warranty believing at the time that a microwave generally lasts for many years, and GE had always made quality products and would stand behind them. I indicated that I wanted to have the problem properly diagnosed by the service rep recommended by GE before proceeding further. The 10-minute service call bill set us back approx. $100.00. It would cost at least another $170 to replace the magnetron if we used the service tech contracted by GE. For $270, I believe we could find a fairly nice new microwave. I looked at alternative options for repair or replacement, since I am rather partial to the looks of the over the range stainless steel Adora. The model we have is no longer manufactured, but GE now offers the 1.9 cu. ft. Adora that Home Depot sells for around $400.00. In my internet research, I noted several postings that indicated that due to the high voltage danger of the magnetron, only trained technicians should attempt repairs. After half a dozen calls, I fortunately learned of a Microwave Service Center close to our residence that could replace the magnetron. After taking it down from above the range, hauling it in for repair and paying the approx. $104.00 bill and hauling it back to our residence to mount on the wall, we have a microwave that should work for a while! Total cost including service call for diagnosis - $204.00. Considering that GE does not wish to stand behind the quality of their products, I would not be likely to purchase a GE product again.

Microwave oven 2008 - The food doesnt go around anymore. The glass insert does not turn. What can I do?

Bought a new home. GE appliances came with our purchase so it was not our choice. Dishwasher leaked and ruined our wall. Service would not bring us a new dishwasher, they wanted to repair a brand new dishwasher that has multiple problems and damaged our new home. The service guy was such an ASS! Im in my late 30s and this guy was in his 50s and he was acting like one of the mean girls. The dirty looks he gave me! Wow. He said he fixed it, and Im actually running it now. We will see what happens. What junk! I know its going to leak again when we put the new wall in. Especially after reading these reviews!

I cook a lot of popcorn in my microwave and it hasnt burn a bag yet. It warms food quickly. Also, it cooks bacon really good. But the best feature is the steam cleaner that saves me time. It steams for about 2-3 minutes then all I do wipe the steam off and its clean.

Their service department is absolutely terrible. The motherboard went out after only 8 months of use. They never notified the appliance repair company that the part was back ordered (I had to follow-up on that) and every step of the way I kept being told someone will follow-up in 2-3 business days. No one ever followed up with me, I had to call to check on the status of my claim EVERY time. The request for a replacement dishwasher after two weeks was denied because the part was going to be available in another week, but then I wouldnt receive the part for a minimum of another week after that. When I asked to speak to a superior she refused and told me no one was available. After demanding to speak to one I was told they would contact me in ANOTHER 2-3 business days (well see if that ever happens). This is (still going on) an absolutely awful service experience. I dont care that the dishwasher broke, I care that theyve handled it so poorly.

We moved in a newly built home and resided in this home for three years. The house came equipped with a GE Microwave: Model: JNM1541DM5BB, Serial: ZZ 201867 L. While in the house the microwave came on by itself with flames coming from the center of the unit. The plastic in the center of the unit was on fire. Had I not been home at the time this took place, I would not have a home to live in today. A review of the construction of this product is needed. An investigation to the cause of this mishap is needed.

GE DE68 00307A microwave was bought in June of 2011. Last weekend, August 25, I was heating water and the microwave started smoking and then failed. The entire apartment was filled with chemical smelling smoke. I have a parrot and had to get her out immediately as this type of smoke is highly toxic. I had to keep her out all night long.

One day after the new GE dishwasher was installed, I came home to find water raining down into my basement. My kitchen floor was destroyed. The installers came out a week later to look at it. They determined it was a faulty unit. They ordered another one. I started an insurance claim with GE. They sent a technician to look at it. 2 1/2 weeks after it was installed, the technician showed up. Surprise, it was leaking anymore (The water had been shut off for 2 weeks). Several days later the replacement unit arrived and was installed. Two days later, this one started dripping. I called to have it removed. The installation crew was scheduled to come back on Saturday to remove the dishwasher and get it out of my house. On Thursday, this unit started pouring water out onto my floor. The occasional drip had become a steady stream of water. More than a month after buying this hunk of junk, it was finally removed. Ive ordered a different brand of dishwasher. Ive hired a contractor to come and replace my floor. GE denies any responsibility. I will be starting a lawsuit against them. I cant say enough horrible things about dealing with GE.

We purchased the GE Cafe series appliances back in mid-2016 (dishwasher, dual oven gas range and microwave). Over that time period we have had at least 10 repair claims. The dishwasher front door and seal have been replaced three times, has ruined my wood floors and baseboards. The gas range has had multiple issues, including broken lights, broken fan, and a manufacturers defect in the lower oven igniter which took our reseller and third-party warranty company three weeks to repair. The microwave oven had a plastic cover just break off one day - wasnt touched before - it just cracked off!Fortunately we purchased the units through Home Depot and purchased their extended warranty program. Unfortunately the warranty company doesnt replace units and wont include claims during the manufacturers 1-year warranty period in their lemon law policy. Ive repeatedly tried getting touch with the manufacturer, but they appear to be staying high-and-dry away from consumer grievances.GE doesnt stand behind their products. I dont think their resellers give a rip either. My advice - stay away from GE. If youre in the market for something Id look at LG. I have a refrigerator, washer and dryer from LG and have had zero issues in nearly 10 years of service. I have no idea if their reliability covers dishwashers, but Id certainly take a look.

GE dishwasher caught fire - not part of recall. I arrived home for lunch to find smoke alarm going off and kitchen hot and hazy. Determined it was dishwasher and opened to thick black smoke pouring out. Heat so extreme cups/dishes and racks and spinning thing on bottom had melted and adhered to elements, each other and bottom. Parts of the dishwasher itself are warped (steel!). Granite countertops too hot to touch and wood cabinetry surrounding it darkened. Dont know the extent of that damage yet. Thank GOD I came home for lunch- I normally do not. I truly believe our house would have been on fire.

I have to agree with other post about the customer service. Our dishwasher is only 15 months old. First call went fine after that everything is with email. Tried calling several times to get correct parts shipped after only getting one of three needed, I called and finally after 45 minutes an agent answered. After several attempts to get recommended parts and repairs we are now having additional issues. The quality of the GE brand has really gone down compared to our older products that lasted 15+ years. Now waiting for a new assessment of what the issue might be and hopefully will be able to get the parts without issue.

I bought the matching GE Microwave and Range four years ago. After three years of usage, the plastic on the handle melted and peeled, making it very uncomfortable to open the door. It was caused by heat from the GE range below. It took months to replace and cost almost $150.

We bought all GE Profile appliances for our kitchen when we bought our home in 2013. Since then every appliance has had issues and have replaced parts on. The biggest disappointment was the dishwasher. It doesnt clean since day one. We bought extended warranty and had numerous service calls since we bought it through ABT appliances. Not to mention the dishwasher alone was $1000. We literally have to wash the dishes with hands because this dishwasher is only for show in our kitchen. I called GE consumer relation and they tried selling me another one with a discount for $950. What a joke. Will never recommend or buy GE products.

I purchased this dishwasher (GE Dishwasher Model # PDWT180RSS) at the beginning of March and it has been nothing but a disappointment and inconvenience. Nothing gets clean. It has been serviced 5 times and I have a case # with GE. They have serviced the jets, used 3 different kinds of dish soap, checked the water pressure, temperature, and drain and still it does not work right! What a hunk of junk. Dont buy GE products.

Our GE Dishwasher is about 22 months old and is now not starting. GEs customer care is a joke. All they want to do is send a repair person with a $110 fee just to come and the person making the appointment refused to tell what the labor rate would apply once they got there. They offered zero help as far as troubleshooting. I called a local repairman and was told he has had many similar issues with newer GE Dishwashers. We are throwing parts at the problem now trying to get it running. He also said repair assistance or troubleshooting from GE is very poor. Really not pleased having a less than 2 yr old major appliance not working. GE means JUNK to me.

I bought this over the range microwave in 2009 to go with my other Cafe appliances (dishwasher and range). After a few months, it stopped working and ge sent a repairman to fix it under warranty. He took it apart, replaced the touchpad panel, but told me that the old panel was still good and that I could keep it for the future in case I needed it. And I did. It stopped working a year ago. I took the whole machine apart, put in the original touchpad, and it worked. Until about a week ago. I went away on the Fourth, and when I returned 3 days later, I had the same problem for the third time. I just called ge service and was told that the replacement for the touchpad is $600. When I started to say that I could buy two Microwaves for that amount, the ge service person cut me off and asked if she could help me with anything else. Rude. In addition to this, the Cafe Range ($3000) has three unusable knobs because they were made of cheap PLASTIC and are cracked.They just spin and turn nothing on. When the third one broke, my wife had turned on the power boil and was unable to turn it off until I came home 2 hrs later. A huge FIRE HAZARD!! To replace the six knobs is, you guessed it, $300. I could buy an inexpensive stove for that. I have purposely used ge in lower letters because that is the way I feel about their appliances and their service.

Ive had this dishwasher for about 3 1/2 years now, and never have I been so dissatisfied with a product. I gave a review then, was contacted by a GE rep, followed their guidelines, even had a GE rep come out and review the problems. We changed our hot water temp, when we did dishes (not during clothes washing), checked to make sure the blades are not hindered, changed soap to Finish Gel (works best), added rinse aid. There is just not enough water to rinse off the dishes. Period. I do not add more heat/dry, and use Sanitize and Steam 99% of the time.What happens is the food sticks to the dishes and melds into them, causing permanent discoloration. This is no pot scrubber. It does no scrubbing! I have to wash my pots every time after I clean them in the dishwasher even if I pre-scrub them clean before washing! Sometimes the food from other dishes or the soap dumps onto the clean pot and makes it dirty! There should be a lawsuit against this company for this product. Its horrible! BUYER BEWARE! This rating should really be a 0 (zero)! Sorry I am not submitting proof of purchase from that time. We remodeled our kitchen in 2012.

We have a GE PROFILE dishwasher that has served us well for several years. Tonight, however, while it was doing the dishes the main circuit board caught fire. After turning the power off and trying to blow out the flame, we opened the door cover to find the main circuit board still smoldering. One of the relays on the circuit board had caught fire and started to burn through the circuit board melting it, the plastic cover and the wire harnesses. We were lucky to be home and awake when this happened and were able to take care of it. If we had been gone or asleep we probably would have lost our home!

We bought 6 new GE appliances when we purchased a new home. The reason: my husband worked for GE for 35 years and we wanted tell our friends how happy we are with them! Now, we are sorry we have to complain about the dishwasher (Model #GDWF160R1OSS). The only good thing about it is how quiet it is. We have tried many different soap products, a little soap, more soap, Rinse Aid, half clean or nearly clean dishes placed inside, only to have the glassware looking horrid, not clean and cloudy. Service man offered suggestions but none have worked. The stainless steel interior also looks horrid because of streaks. So much for energy efficiency when we have to wash all our glassware by hand to get the residue of soap off them. Another dishwasher we have had for 25 yrs. does an excellent job - so dont blame it on the phosphate removal from soap.

We have had this microwave GE JVM1631wb007 (2003) for a number of years installed above our stove. It was given to us by my husbands son so we did not have it registered with GE as owning it. However, I just sent an email to GE today asking for help as I find absolutely nothing on the internet about a scorched outside microwave door. We have had no issues with it whatsoever - until now. When we returned home from a one week vacation this past Sunday evening, we came home to a scorched OUTSIDE door on this microwave! The inside is fine. The two people who came into the house while we were gone said they did not use it but it is DEFINITELY scorched around the entire area on the outside around the screen area. I refuse to use it although my husband (who is an appliance repairman but does NOT work on microwaves) says its fine to use. Its not only hideous, it LOOKS unsafe to use. Im scared its going to catch on fire but my husband says dont worry and go ahead and use it! Im attaching a pic of it... Anyone else heard of this? Its not like we dont have the money to replace it. Im NOT going to touch the thing... You cant tell him anything. He thinks its fine. I need PROOF that this is dangerous to convince him... Please help before the house burns down!

GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the single worst investment in an appliance that I have EVER made! What a waste of money and energy to have this thing. It worked properly through the 90-day warranty period and hasnt cleaned anything since. RUN, dont walk away from this purchase!

We bought this microwave (GE DE68-00307A) brand new 2 years ago and the paint is peeling off everywhere!!!! I keep my microwaves extremely clean, and this was not due to wear and tear by any means. I would say it started after about a year and a half of having it. I have showed multiple people and I cannot believe this is not on a recall list. This is extremely dangerous and could cause many issues. I am hoping someone can do something about this manufacturer and this product. This alone will make me never buy a GE product again.

I purchased all the kitchen appliances. All GE brands. The microwave after almost 3 years the white paint from inside start peeling. When I called GE directly, received no help at all. They wanted to replace the microwave and the stove for over $2400. I can buy the full set from Best Buy for almost $2300 all in Samsung brand. Also, this related to paint issue. Maybe the paint is a very low quality or something related to lead-paint. Imagine you are warming up the food and know nothing about the paint is peeling, and each time you have small pieces in your food. I wish I could add the recording of the microwave that everybody could see.

I bought the Cafe dishwasher model #CDT855P2NS1, for $995, it arrived defective with the wrong size parts inside causing the door to not shut properly (as inspected by GE repairman). This was over 4 months ago. Since then I have been told to call every two weeks to see when a replacement model would be available in the warehouse (each of this calls required sitting on hold for over an hour). Despite having many of this model dishwasher for sale on the GE website, I have been told for over four months to call back in two weeks, because none are available at the warehouse and this is the only place you can source them from.Now I am being offered the price I paid for the dishwasher despite the exact replacement now costing $1,277, from the same place as the previous one was ordered from. This doesn’t include the $149 to install the new dishwasher to replace the defective one that was initially installed, which I am being told will not be reimbursed. I just want to warn everyone about not purchasing this product or expecting any support from GE.

Been using this microwave more than 3 years, more than happy with it. It has out performed all of my prior microwaves some costing much more. Will definitely re-purchase this brand again in the future.

I purchased the GE Cafe dishwasher in March 2010. Starting in January 2012, some of the keypad options stopped working. Then in April 2012, the keypad stopped working completely and I could no longer get it to turn on. I did call GE for repair. When the repair person was out to fix it, they said that this model has a design flaw. It was originally designed to sit 1 below the countertop so that the heat could release without shorting out the keypad. However, that would require a person to somehow raise their entire counter or fit the dishwasher below the floor somehow. GE was aware of the problem but decided to ignore the problem. That means that even though my keypad was replaced, the same problem will occur again and again no matter how many times the keypad is replaced. I paid over $1400 for this model, and the labor charges alone cost me $200 for the repair. I think it is absolutely despicable that such a large company has allowed a high-priced, defective product to go out into the market, knowing that a major malfunction will occur out of warranty in such a short period of time.

GE jvm1750sp1ss microwave - bought in 2010, less than 4 years old has stopped working. Lights are on, but when we hit the start button we hear a small pop and nothing else. The clock does work counting down but nothing else. I happen to love this microwave, it was a gift for my wife. It now no longer works and cannot afford a new one. Option 1: replace parts myself for 150.00. Option 2: call a technician for 200.00 plus parts or option 3: do without. Option 4: wait to afford a new one. I guess all things grow old but we should have enough history on these items to post a life span. Well a story like this usually falls on deaf ears but if someone is reading, make the suggestion on the life span or make the parts affordable. Thank you.

I purchased a GE microwave from PC Richard and Son in 2011. The microwave is mounted above the oven. On March 13, 2013, the microwave (model JVM1750DP1WW) sparked a fire inside while my daughter cooked a waffle. After I contacted GE via email, the case manager (Misty) sent a technician to my home to inspect the microwave. This was free of charge. The technician claimed the microwave was able to be repaired and he needed to order touch up paint and a few parts. I was shocked that the tech claimed this was a simple repair and able to be fixed. I said, You need touch up paint? This is going to look horrible. How safe can this be after having a fire inside? He claimed it will look good and I would not notice the paint. I spent $411.00 on this microwave less than 2 years ago. I dont think I should have it fixed and touched up with paint to cover burn marks. The microwave went on fire. I dont want it fixed. Its not safe and should be scraped for safety regulations, not repaired and touched up inside with paint. The tech ordered a few parts and I immediately called the case manager Misty to stress to her my numerous concerns on the actions of the technician. I made clear that I was not satisfied with my microwave being fixed and painted when it went on fire, but would like a replacement. I told her I could understand fixing it if it was a broken part or electronic device, but not a fire. She agreed that she also would not like to have a fixed microwave in her home, but that GE can sell me one at a lower price of $150.00. Really, do they need the money that bad that they cant stand behind a dissatisfied consumer when their product went on fire? This could have been so much worse. Lucky my daughter was in the next room. She smelled, heard the fire and stopped the microwave. I paid the $150 just so I can have a working, new, safer microwave in my kitchen. But this is crazy and not good business ethic on GEs behalf. This should be set as a recall, not a repair. I contacted the service manager again stressing my complaint and feelings about paying this fee for a new microwave. She said again that if the technician says the microwave can be fixed, then theyll listen to the technician and fix the item. Well this seems a little one sided since the technician works for GE. No brainier. What do you think he is going to say?

Purchased a GE profile dishwasher two years ago. It stopped draining. After 4 service calls and $400 we had to buy a new dishwasher. Basically I threw $1000 down the drain. My recommendation is do not buy a GE dishwasher!!!

Ordered a repair part for my GE Cafe series microwave because the touchpad failed. The person who took the order told me they had a No Hassle return policy. They shipped the part right away but I decided to replace the microwave instead. I am still waiting 3 weeks later for them to pick up the item via Fed Ex and credit my account. They told me I cannot drop it off at a Fed Ex office. This is ridiculous!

I bought this microwave about 2 years ago (2011). Yesterday the microwave turned on by itself, I tried to stop it by hitting the clear button that didnt work so I had to unplug it. When I plugged it back in it seemed ok so I reset the clock but within minutes it started again, this time the key pad read key pad short-circuit and then went blank. I am glad I was home when it happened. I am now wondering if I should repair it or replace it.

My husband purchased a General Electric Dishwasher from Badcock Home Furnishings in Gainesville Florida as a surprise for me in 2016. I have owned four houses and five dishwashers previously to owning this General Electric Dishwasher. None of my other dishwashers were by General Electric and worked fine. This General Electric Dishwasher is by far the worst dishwasher I have ever used in my life. It does not clean dishes no matter how well you stack the machine with your dirty dishes and utensils. I can always count on having to rewash at least 10 dishes and or utensils for each load that I wash in this dishwasher. Also, the detergent dispenser does not empty completely.

Two years less three weeks after we started using the dishwasher in our new home the plastic at the top of the door where all the buttons are cracked. So far it hasnt interfered with the way its working, but were on alert that it might not be too long. Ive owned dishwashers before, one for 32 years, one for 9 years. There is no acceptable reason for there to be a crack in less than 2 years. This, coupled with a refrigerator that had a broken drawer in 13 months, I will NEVER buy another GE product again!

We recently purchased a new GE microwave and are pleased with its service and price. The microwave is attractive and seems to be constructed well! We would buy another GE product and feel that they provide quality in appliances!

I bought the GE dishwasher in the slate color, just after a colleague at work did - within a few weeks of each other. Hers has already been repaired twice and is still not working. Mine was installed last week - and did not work even one time. No water getting to it. Had the connection checked and installer confirmed the dishwasher was defective. Im sending it back and want nothing more to do with GE products. I wish I had seen/looked for these reviews before I bought it.

My dishwasher is a GE Profile. It is as quiet as a Bosch we had in another home we had but it must cost half as much. We have it 8 years now- no problems. Never had a service call or anything wrong with it. It owes us nothing.

It is very quiet and does an excellent job cleaning. I really like the new slate finish on the front panel. It has a stainless effect but does not show marks as well as SS and is very easy to clean. Great design, the top rack is adjustable and the use of internal space was well thought out. Very simple / uncluttered and I like the control mounted on the top door feature. Dont recall the model number. The washer was in the $650 price range which is sort of in the middle but has a SS tub. In my opinion the performance and features are no less than more expensive brands / models.

First off: GE doesnt make some parts for this model anymore. The unit is large compared to many others; the upper tray provides adjustable height; one of the set of spikes in the upper tray rusted out because of inadequate plastic coating, and no replacement was available from GE; the control panel on the top edge of the door failed within warranty period and was replaced free; the holes in the rotating arms that spew water upwards onto the dishes must be cleaned with tweezers to remove bits of paper from labels. Those are all the negatives. The positives are that it is very quiet; a cycle takes about an hour; it cleans dishes well so long as they are not hidden from the water jets; pre-rinsing can help but is not necessary. I would buy it again.

I have had the GE Unitized washer dryer for 4 months with no problems. It has the cycle choices I need for washer and dryer. It's easy to load and remove clothes, even if the washer tub is a little deep. It washes bulky comforters, coats, heavy denim, bathroom rugs just fine. The dryer is big and quiet. It works like a HE but uses all types of detergent. Great buy! Gave 4 stars for function only because all models do not have a "rinse only" choice.

In January 2010, I bought a sensor cooking microwave oven (Model: JES1460DN1BB Serial #: MS900742B). I paid almost $500.00 for it. Now, in less than two years, the inside is already clipping off so it is dangerous to use. I returned it to the store and was told that the guarantee was good for only one year. So, I would have to pay to have it repaired. My last microwave (before GE) lasted well over 10 years. I always thought that GE was a good company; I guess not. I feel that it is their fault. I seldom use the microwave and I even clean it with a damp cloth. I do not think that I should have to pay for the repairs and I should be given some kind of a discount on a new one. I feel that GE is now in the business of making effective appliances. They should stand behind what they make.

My dishwasher came with the home when we purchased it, and we did not see any good reason to replace it. It is a standard model, with a nice stainless steel interior. We have had no problems with it and plan to use it until it fails. I would like to have the upgrade model in a new home. This one does a good job washing the dishes.

I have a GE microwave and was using the exhaust fan on it when it stopped working. I am getting the same message as other folks - KEYPAD SHORTED. I have barely used this product since it is in a vacation home. It looks brand new, but I am really disappointed in it. My cousin told me shes had problems with GE appliances and will never buy another.

I love my GE dishwasher with sanitizing. It works great at cleaning, drying and sanitizing my dishes and it’s really quiet. I love the stainless steel. I forget it’s on at times because it’s so quiet. Happy with it.

GE 1.6 cu ft over the range microwave. It performs well and has multiple options preprogrammed on keypad. The only challenge was installing and change over to an outside back exhaust (horizontal) to a vertical in wall duct.

Have a GE dishwasher put into operation June 2016 (new home). In Oct 2016 we noticed a leak and a serviceman came out and identified a loose soap dispenser - tightened it. Next time we used it, leaked as before. Same serviceman came again, this time replaced both the main seal & spinning water distribution wand assembly. Again, the unit leaked and on Dec 14th same serviceman replaced the soap dispenser. Before he got too far down the road, we called as the unit again leaked. He blamed it on excessive soap suds - which he removed manually. Following his departure, we again experienced a leak. Same serviceman returned on Dec 15th. After review, he advised us the DW would be replaced and we should get a call within 48 hrs to arrange. On Dec 17th (still no followup from GE) the DW leaked again - we video this time. On Dec 19th called customer relations and after much discussion it was apparent GE has NO CLUE what the heck they are doing. ONE MORE repair trip was scheduled - this time they would replace the inside and outside panel! We are fortunate to be retired otherwise this repair process would have cost us about $2000 so far! How idiotic is GE?? How much have they spent to avoid replacing this unit? Believe me this is the LAST GE appliance we buy from them. Dont know how they stay in business. We are awaiting the panel repair guy as of this writing. Will update once this service has been completed.

We built a new home in 8/19. Much to our dismay, the builder only offered GE appliances. We had a bad experience with a GE appliance in the past so we went with the most expensive offered, the Profile series. Nine months into our new home, the microwave push button to open the door broke (with food stuck inside). I was only able to schedule an appointment through an automated system. Days later, repairman breaks door trying to get food out. Parts were ordered and new date was set for one week later. Day before that appointment, I got a call canceling my appointment due to the part being on backorder. The entire call took 57 minutes. New appointment was set for an additional week. Again, appointment canceled and part was ordered from third party. Third appointment was a repeat yet again (but without a call and with repairman showing up). The rep did say she would send $70 for us to buy a small microwave while waiting. We are now at three weeks without our microwave being fixed and I have spent HOURS on hold trying to get to a resolution. Last representative asked why I even made an appointment if I didnt have the parts. What!! They have scheduled the appointments. I asked to talk to a supervisor but then was told it would be 24-48 hours before someone could call me back. The rep said this is the timeframe they quote for a callback but she didnt know when anyone would actually call. No idea how much longer we will have to wait-it seems we are at their mercy. When buying new appliances in the future, we will ask who services their warranty! Either way, we will never buy GE appliances again.

This review is related to the Monogram 2.2 Cu. Ft. Built-In Microwave Oven model #ZEB1227SLSS. The GE site: https://appliances.monogram.com/us/specs/ZEB1227SLSS indicates in two places that the built-in trim kit is included (and one place where it is listed as additional), yet GE has confirmed that in fact, the trim kit is an optional add-on with a $325 additional cost. Calls to GEs consumer line have been disappointing. Me: Your website says its included, and is in a section with other features that are in fact included but not additional fees; GE: We have confirmed that the trim kit costs extra. We have, in fact, purchased the oven and are awaiting its installation, and I have other experience with GE Monogram appliances so I expect this to operate well. But I cannot understand their reluctance to acknowledge this error on their site. Potential buyers, please beware of this issue.

It works great. My microwave is a small white one that has the power to heat or make a dinner. I enjoy using it. I just press how much time I need and the microwave turns on and it either warms up my meal or cooks it.

We purchased our GE Cafe stainless steel dishwasher in May of 2012. Periodically, it leaks around the bottom of the door. I have to put a plastic container on the floor to catch the water. This is bad enough and very disappointing, but the next and most important issue I have with it is the fact that it doesnt clean properly. I always, each and every load, rewash 3 to 4 items. The stainless handles also get very hot to the touch, which isnt very safe for a toddler. If I had the strength, Id pick it up and throw it out the back door. A dishwasher is designed to do one thing, wash dishes; its not a difficult concept. It is supposed to make life easier, not harder.

Dont buy one. I bought two last year. The first one completely died before the 60 days were up. I took it back to Sams club and bought another. The tag inside says it was made February 2011, so its only a year and a half old. Under the carousel, the paint is peeling big time. I wrote GE repeatedly, asking if it was still ok to use it. After ignoring me for quite some time, I got this reply. In the notice, they told me to get Sams club to replace the defective and apparently unusable product they are selling knowing it is defective. I love the part where you cant cook something with too much liquid in it. Who does that when they microwave?Heres what they said: Thank you for contacting GE regarding your microwaves and the paint peeling issue. I did some research on it and found that it a common issue among all brands. Excessive heating of un-covered liquids can create a high amount of condensation that the inside paint is not meant to withstand. Minor chips to the coating on the microwaves interior cavity will not affect the products performance. However, if the coating is actively flaking or peeling anywhere inside the oven cavity (including under the turntable), discontinue the use of the microwave and replace it. GE does not have an approved method of repair, and the microwave is not repairable. Please return to Sams club for an exchange, if you are still within the one year warranty. If Sams is refusing to accept the return, contact the Sams Club Support Team at 1-877-885-2787. GE will then reimburse Sams club.

We bought a model PVM9215SK3SS microwave as part of an over-the-range microwave oven/extractor fan combo. Unlike every other microwave combo weve ever had in our frequent moves, this microwave cannot run the kitchen timer independently of the microwave. If you try to set the kitchen timer when the microwave is running, the cook-time changes and overcooks whats in the microwave. If you try to set the microwave to cook while the timer is timing a food cooking on the range, it simply refuses to work. The instructions are very hard to both find and then understand, having been written in China to cover many different models. Apparently I can ask my phone to turn it on. I sure cant manage that very often in person! The fan is too loud for comfortable use even at the lowest speed, which is a great disappointment. A former Profile model was very quiet at every speed, and much more efficient. Were saving up for something that works.

Very quiet and cleans a large volume of dishes. Love the silverware rack and the overall look of the dishwasher. Also great value for the money. Though we have only had for three years it has held up great.

Our General Electric Dishwasher does a very good job of cleaning and drying our dishes. It does these jobs very quickly and quietly. We have had it for about 5 years without any problems or repairs. I would recommend our dishwasher the General Electric Profile for home use. Several of our friends and neighbors recommended this dishwasher when we bought it.

To inform others that need an under-cabinet space-saving microwave, unless you are replacing an existing GE unit (and want the mounting brackets to align for easy re-installation), I would strongly suggest getting a different unit. I am about to buy my third GE undercounter microwave for the past 11 years. The rest of my kitchen is pretty high-end Thermadore, Kitchenaide, ASKO, and Braun. My last Profile PEM 31 DMBB lasted less than three years. The Toshiba that I bought while deployed to Okinawa lasted 15 years.

I live in a condominium building with approximately 105 units. We all had the same GE microwave installed in our units approximately five years ago (contractor-installed). I sent out a mass email to all of the owners to ask if they were having the same problems I was having my microwave, which was the touch panel will not accept commands. I received approximately 15 complaints from various homeowners with the same complaint.When I called GE to tell them the problem I was having with my microwave, they told me a technician would have to come out and diagnose the problem. The service call would be $99.95, and at that time the technician would let me know what the problem was and tell me the charge for the replacement part and labor cost. I told GE Customer Service that there were many people in my condo building who were having the same problem and I wanted to know why each homeowner should have to pay the initial $99.95 service call fee? The response was, That is our policy. To placate me, GE customer service said they would charge me the initial fee but I would receive a 25% discount for parts and labor.In the meantime, two or three other homeowners made service call appointments for their microwave oven with GE. One homeowner was given a fee for parts and labor, which would have been only slightly less than buying a new microwave and another homeowner was not given a labor cost. In both cases, the homeowners did not go forth with their repairs, because buying a new microwave was more cost effective.I want Consumer Affairs to know GE grossly mishandled this malfunction issue amongst a group of homeowners who own the same microwave. Secondly, I realize the microwave ovens are five years old, but GE should have some record regarding failing parts along with the life cycle of this product. Lastly, I want GE to be held accountable for not telling consumers a repair cost for certain issues. There should be a cost per hour, not cost per broken item.I kept records of all correspondence amongst the homeowners of my condominium building, so I will be of great assistance if you need further help from me. Product malfunction is a GE Profile Spacemaker 2.0 Model # JVM2070SK02.

I bought a brand new GE Spacesaver OTR mount Microwave (Model # jnm1851dmbb) and had installed in my new home by the appliance shop where I purchased it in November, 2010. I am a widow and I use the microwave maybe 3-4 times per week, and take very good care of it. I went to steam some fresh veggies this evening and the whole unit just went dead. There’s no fan, light, or keypad. It is plugged in and I did not blow a fuse or switch. I checked them all. It’s just plain broken after less than 2 years of very light use. It’s a piece of junk! I’ll be buying another brand this time. I will never buy a GE again! It’s a junk, junk and junk!

GE GDF520PGDWW 24 white, full console dishwasher - Energy Star. I have had this dishwasher model since December 2014 and it has not drained consistently since the beginning either during the wash cycle or rinse cycle. GE has sent three different repair companies to replace the pump, the control panel, and ultimately the entire dishwasher, yet even the new dishwasher still does not drain consistently. Sometimes it drains and sometimes it doesnt. The GE-certified repairman was again here this morning and is again ordering a new pump. Counting the original pump, the previously replaced pump and the pump in the new unit, this would be the fourth pump. I tried to suggest the problem may not be the pump, but the repairman could not think of another possible issue. I do not recommend purchasing this dishwasher.

I bought countertop microwave on 7-2-10 in Panorama City, CA. We were moving to Houston so left it in its original box, but the new apartment had a built-in. I left it in box until May 25, 2011 when we moved into an empty house. I took out my new microwave and used it from 5/25/11 until 12/4/11. I baked a 5- minute sweet potato. Later, I went to reheat coffee and no clock, no nothing. I tried the microwave at different plugs, no response. Then I tried the toaster in the microwaves plug. The toaster was fine so its not the plug. A repairman at his business location said its probably the computer chip. For $95, he would install a new one which would last a lot longer. So now we have disposable GE microwaves.

Super sad about the performance of this dishwasher. This is the second leak in a year. The first time my husband fixed with new GE pump because we wanted the dishwasher up and running and the scheduled repair time was out more than a week. We were also told there would be no reimbursement to the damage to the brand new floor that was damaged. This time I REFUSE to have him fix the dishwasher even though once again the repair time is out more than a week. The cost of this dishwasher should warrant a functioning product.

We purchased our microwave several years ago. It runs great and still looks great too. It was very reasonably priced which made it a great value. It has all the bells and whistles you would expect on a more expensive model.

It has been a remarkable machine: reliable and efficient! I have had my General Electric microwave since 2001. It has never given me one day of trouble. The size is perfect and the heating mechanism has been flawless.

I notice when cleaning the inside of the microwave that the coating on the top (ceiling) of the microwave has bubbled and cracked and there is a hole in the interior top coating. This unit is about 9 years old, and is a dual unit as the bottom is a convection oven with very little use. Im told I need to replace the microwave. I have never seen bubbled and cracked interior in many years of owning and using this type of appliance. The photo shows the defects in the lining coating. Im really upset about this.

Purchased a new stainless steel 1200 watt General Electric Microwave in 2012. By 2013, the opening latch broke. They were willing to send the part as long as (I did the labor). I did the repair and put the machine back in service. At the end of 2014, an electrical storm occurred inside the unit with smoke and flames beginning within the control side of the unit. I unplugged it, let it cool, then later confirmed it was ruined. I tried consumer service again. They sent a repairman out to confirm the unit was not repairable. This time they called 2 days later and offered me a $20 coupon toward a new, retail GE microwave.Basically, they wasted my time. They should have just told me I was screwed and their units now only last 2 to 3 years, even if you buy a top end counter model. I waited at home 2 hours for this repairman to come by and several phone calls and would have more appreciated a quick answer, gotcha sucker! You bought a piece of crap GE product and youre screwed!

Dishwasher lasted just little over a year when it broke down first time. Power switch made out soft plastic jammed up. Next cheaply made door close switch cracked. Part prices are average price. Because poor quality, I predict replacing this within 3-5 years.

My GE microwave just 3 years old, from inside started coming off. Called the company they say its normal and harmless??

GE appliances were installed in my new build home including a brand new, never used microwave. When we did our walkthroughs the microwave appeared to work (turned on, timer ran, etc.) but after signing we found out that the unit was a dud and the microwave emitter did not work so nothing was ever heated regardless of the run time. We have called GE several times only to get extremely rude and dismissive customer service reps (“Audrey” if that was even her real name). They refuse to replace a brand new unit that never worked and insist on trying to repair it, but we are also being told that this will take several trips as the technician will only first come to inspect it then a second trip will be needed to bring out the necessary parts (they don’t carry them in the truck because they are “fragile”). I’ll never be using a GE product again.

I just had a GE tech out to my house to look at a GE profile dishwasher that almost burned down last week. There was not a cover over the internal electronic control panel inside the dishwasher and that was causing the circuit board to short out. The dishwasher is only 2 1/2 years old. GE wants to charge us $200 for the repairs. But this should be something covered under warranty. Their solution is for us to pay half. I think we will go and begin to look for a new dishwasher and never purchase another GE appliance. If you are in the process of building a house and equipping your home with new appliances, I highly recommend you look for another line and another brand of appliances. I guess I need to check with an attorney to see if there are any open cases against GE for faulty electronic components in their appliances.

The microwave is small enough for 1 person and yet big enough for a family of 4. I feel it cleans up pretty easily also, inside and out. This is also a stainless steel on the outside, that makes it easy to clean.

My GE microwave works perfectly for microwaving and baking. It is also a convection oven and it works as well for baking as the microwave component does for microwaving. It is roomy and accommodating. Ive had the microwave for 10 years and have never had a problem with it.

Bought a GE Dishwasher on March 31st 2017. Used it in April & May, left June 1st for the summer so dishwasher was not used for 2 mo. Tried to use it in August when we got back it didnt work. Would not pump water. Called GE. They sent a service tech. out, replaced the pump, still didnt work. So next week they came out again & this time ordered a Computer board. Ever since then they have came out twice a month to repair dishwasher. Always something different. I requested 3 different times to have it replaced they refused. So I straight up asked if they were just trying to run me out of warranty & then drop me. Well, guess what - they came out for the last time on 4/5/2018 to repair it for the last time out of warranty. They turned me down every time to just replace it. WORST PRODUCT EVER. WOULD NOT RECOMMEND IT TO ANYONE. WORST CUSTOMER SERVICE EVER, POOR POOR POOR.

The dishwasher does not clean my dishes and they say that there is nothing wrong with it. **! Now my microwave / convection oven is sending sparks in the corner of the oven. I have read a lot of reviews about this model and it has happened to many consumers. GE can rest assure that Im not buying another product from them, EVER!!!! Model # PVM 1790Dr1WW. Serial# **. February 2013.

I purchased a GE over-the-range microwave, GE Profile **, on 2/22/2005 as part of a kitchen renovation. I also purchased the GE Profile dual-fuel range, **, and the Profile ** refrigerator at the same time.I am now having to replace the over-the-range microwave as the interior enamel is chipping off in chunks rather than the discreet amounts in the beginning. The dual fuel range burst into flames and was replaced 3 years ago (the line was eventually recalled). The tracks that support the drawers in the refrigerator are breaking off slowly but surely, meaning they will not be useable shortly. I would not take a GE appliance as a gift.

Purchase date 4/20/15; Model # GDT 580 SMF ES; Serial # VD776355; Dishwasher wasnt installed until the end of June upon completion of a complete kitchen renovation. Eight months later, on March 1, 2016, the dishwasher was leaking water all over the kitchen! I initiated a service call and the repair man replaced the seal and it has worked without leaking until April 13, 2016. AGAIN a very large amount of water poured out of the left side of the door. The repair man had to return 3 more times and finally didnt have a leak for almost another year. Now, June 1, 2017 my kitchen is once again flooded. This machine is garbage - Very expensive garbage. Dont waste your money! I had previously purchased from Sears and never had a water leak in a machine that was 20 years old.

Our stainless steel finish 1100 watt JES1142 microwave is around 2 years old. Within the last year the finish inside started to corrode (yes, my wife cleaned it regularly with a non abrasive, appropriate cleanser). Also, the door latch button started sticking and a few days ago it just stopped heating. Unfortunately I cant find my receipt, but I bought it at my local Lowes on Bell Rd. Nashville TN. Serial # is MA212483G. Manufactured July 2013. Was this just a lemon? Very disappointed.

We have enjoyed this dishwasher for over 25 years. Over 25 years ago my husband gave me a portable dishwasher for Christmas. About 15 years ago we turned it into a built in. It doesnt look great, some rust and lost 2 of the prongs but it is still doing a great job.

About a year and a half ago, I bought a GE Profile dishwasher from a very reputable local dealer. Within 3 months, the digital control panel failed. Because it was still under warranty, the dealer replaced the panel. It failed again. This time they made other adjustments, it continued to fail. Finally GE suggested that the dealer replace the entire door panel, which they did. It took the repairman a couple of hours to do so. Still didnt work. Finally GE declared the machine non repairable and replaced it. Unfortunately the men who replaced the dishwasher didnt install quite correctly because it leaks. I keep a plastic container under the front left corner to collect the water every time the dishwasher runs.But the story doesnt end there. This machine and the first one both include a sensor that apparently check for objects that obstruct the spray arms. I dont know because theres nothing that tells me why the machine is beeping when I attempt to start it. I check the spray arms, move dishes, try to start it again and still get the beeper. I have done this over and over and over again and still it beeps. I have essentially emptied the dishwasher and it still beeps. When it does run, I have to use the boost temp. option and the longest cycle available to get dishes, and I mean dishes, even passably clean. Forget pots and pans, or casseroles. So, if you own a GE dishwasher, I hope that you have the old fashioned dishpan and dryer rack handy. Bottom line, it doesnt clean well, leaks, and beeps every single time I try to start it. Buy something else.

Purchased new from Lowes. Dishwasher leaked starting less than a month after purchase. I have had it serviced 3 times since purchase and have another appointment scheduled. (It takes 2-4 weeks to get a tech out to your house). Currently they say he is going to come by on Tues and check to see which part to order next and then they will come back and work on the dishwasher when the part comes in. (Of course the dishwasher is leaking as I wait). They give a 8-5 service window so I will just have to sit here and wait on him to come by and decide what to order. This is pathetic. When you buy a new GE appliance you need to be aware that they literally do not have any program for replacing flawed appliances.

I own a GE turntable microwave. Ive had it for over 10 years and it is still going strong. I purchased it because of the capacity, the color, the wattage and features. The wattage in this microwave is amazing. It doesnt take long for things to heat up. I highly recommend this brand because it is so durable and the wattage it has. The features on the microwave are easy to access and has more features than I normally use. To have this microwave for so long and its still works just like I purchased it yesterday. Great job GE for providing an excellent product.

After my previous GE Microwave had paint peeling, I was offered a new one at a discounted price. The new one will not make popcorn. It does heat water, but a small bag of popcorn takes 4-1/2 minutes for 1/2 bag. I called and they sent a repairman. He made a bag of popcorn, told us to use a different setting. Tried that and it still didnt work. Then he heated a half cup of water and declared it works fine. It does heat. It just wont make popcorn. He said they changed the design due to people starting fires making microwave popcorn, but that could just be a easy lie. Said There is nothing we can do about it. Just dont make popcorn, eat chips instead. What???

After about 5 months of owning the unit (GE dishwasher model GDT580SGFBB), the door latch sensor became defective and discontinued the wash cycle up to 6 times every use. I contacted the GE warranty department. Their consumer relations advocates treated me as subhuman. I never felt like a valued customer, my concerns and my time were never a priority. Instead I became a part of their research and development program while beta testing a defective product.After 6 months of futile repairs requiring multiple technician visits I was exasperated. I had submitted 4 separate warranty claims that often were mysteriously closed without my knowledge. I finally contacted the original retailer, Home Depot, and shared my experience. They catered to me even though it was well past the 90-day store policy. They gave me a credit for the purchase price so I could choose a replacement. Since I dont want to touch another GE appliance with a 10-ft pole, I chose another brand. Shortly thereafter I received a call from GEs Escalated Issues department offering to replace the unit. Evidently that lit a fire under them. But it was too late, my patience with GE has been exhausted. If this is the way GE wants to run their business, then it will be a fast-track way to dig their own grave.

I called GE and they said they cant send a magnetron through the mail as it is dangerous. Well then, how do other companies sell a magnetron via their websites? They are full of it and I got the same issue, $59 for part and $89 for service call, and another charge for labor. What the....... I asked, Isnt the $89 the labor? She said No, that is the service fee. What a racket they have going on.I will not purchase another GE microwave, even though my other appliances are GE. My microwave is six years old. My GE refrigerator ice maker also stopped working after 5 1/2 years. I have had GE washing machine and dryer without no real problems after 12+ years. Maybe GE needs a class action lawsuit to shape them up??? Anybody up for it???

I am rating my over the counter GE microwave model no. JVM3160RFSS. Ive had it for over 2 years and its still performing well. Pros: Solid feel, sturdy door mechanism, easy to clean interior, attractive design, fairly quiet, adequate lighting inside, reasonable price, fan works okay for moderate smoke, short reheating times for lighter fare, cooks frozen foods quickly. The integrity of the interior is good with no chipping or cracking. Cons: Fan is inadequate for heavy smoke if searing beef, hot and cold spots while reheating heavier foods such as mashed potatoes or casseroles, controls are hard to see in dim or moderate light. A suggestion to GE would be to make microwaves with optional backlit buttons to see at nighttime or in dim lighting. I like that GE manufactures most of their microwaves in the United States.

I purchased a GE Smart water heater and installed in October 2004. I have not had any issue or problem. 50 gallon natural gas unit for 5 people. 40,000 BTU I am looking to replace before there is a problem and will certainly look at GE again, but these more recent reviews are a concern. The trouble is, these websites attract those who are dissatisfied and may give a biased view of a product.

Worst dishwasher ever. No matter all tried it just does NOT get all off dishes. Have to hand wash too! IS just not made to do the job. Just relying on GE reputation of the past! Made a mistake believing General Electric hype advertising. SAD.

I guess my GE Profile dishwasher is a lemon. Sounds like it from all the other reviews. Same deal - purchased it in July of 2016 and by October 2016 it went out. Technician that was sent told me it was the electric and I needed to have an electrician fix the fuse. Electrician came out and said it had electric, that it was the dishwasher that failed. Next technician fixed it and said the electronic panels get confused. Three days off of work. December, 2016 the dishwasher failed again. Had no dishwasher throughout the holidays. They scheduled service technician and then cancelled because the one technician they had was out sick.Today, January 9th, they called to let us know they were on the way, but never called the number they were supposed to, so now we are totally taken off the schedule. Ive been on hold and disconnected three times and now have been on hold for one hour and 6 minutes. DONT BUY GE APPLIANCES - Terrible service and crappy appliances that dont work. This is really sickening since I have ALWAYS used GE appliances.

I have a GE microwave. It stated that I had a 10 year warranty on the magnetron on the computer website. Now GE says its not warranted. I have owned this microwave for a little over a year and its pile of **. All they wanted to do is sell you their products and they dont stand behind what they make anymore. Nothing is made to last in this time and age. I will never buy GE products from Home Depot again.

My dishwasher does an excellent job - its a bit slow, but it gets the job done reliably. It is probably slow only because its old and somewhat tired...It does a great job cleaning off remains on dishes, which is not always the case. It doesnt fail me.

This dishwasher model no. GDL6860N00SS and serial no. DM833394B was purchased in the summer of 2008 and has given me no problems until now. I used it last around 3pm on October 11, 2011 and apparently it was still heating up because my husband noticed a plastic burning smell the next morning. So he opened the dishwasher and it was burning hot! It had my granite countertop scorching hot, it also started to melt the bottle on the top of the counter. I think this could be a manufacturers defect.

My microwave is 2 years old and stopped working on Thanksgiving Day. Customer service was very responsive to send out a repair person. There was a minimum $108 charge plus and time spent. It turned out to be a loose wire inside the machine and I was charged another $50 for him to tighten it. Machines should go longer than 2 years without a service call and I will buy the extended on any other GE I purchase.

I purchased a slate dishwasher in Oct, 2014. After the third cycle the soap would not dispense (door would not open) or the soap dribbled out and remained running down the door. I had to run the cycle twice to get the dishes clean and for the soap to dissolve. I called the store at which it was purchased. A tech came out and replaced a part. Did not work. After the second time, when the tech said nothing was wrong, even though he saw the soap running down the front door, I called GE. They sent a tech from a different store. After the eighth repair I told them I wanted it replaced. They had already replaced the soap dispenser twice, the control board and even told me to move the baskets (ridiculous). They also suggested I run hot water before the cycle! They said if it was repairable they could not replace it.We went back and forth with this and they finally agreed to replace it. Got the new slate dishwasher in July, 2015. After two cycles I started having the exact same issues! I will not deal with GE or ever buy another of their appliances. I will tell everyone I know not to deal with this company. Quality is terrible and service was extremely frustrating, having to take off work numerous times and wait hours for the service person. In the end, it never worked!

Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...

Ive had a GE model #JKP68G microwave oven for the past 27 years!!! It has been absolutely fantastic!! I love GE products and how reliable they are. Theyre the best!

Ive had a GE Dishwasher for over 6 years and it works great. The issue is every 2 years or so, the plastic over the metal rods that make up the plate racks wear away and rust the underlying metal. The first time GE charged me about 200.00 for the racks, where the dishwasher only cost 250.00. The second time they replaced for free and now this third time, GE is being absolutely absurd not replacing these racks. My concern for mine is the health issues arising from having rusted parts in the washer. I believe this to be a manufacturers defect and could be happening in 1000s of these dishwashers. Metal should not go into water!!! GE should gladly replace my racks but theyre giving me a major problem, like take our offer or dont bother us. Please see the attached pictures and hopefully this doesnt happen to your dishwashers.

We bought a GE dishwasher model GDT720SGFWW thinking that GE was a reliable brand... What a disappointment! The first dishwasher we received was damaged and the door would not close properly. It took a week for GE to send a repair technician who confirmed that the unit was defective beyond repair. It took another week for GE to order a replacement unit and another week to get it delivered. The replacement unit arrived today and guess what? It is also damaged and the door will not close, same problem as the first one! Terrible products, slow service. I will never buy a GE appliance again!

We purchased a VERY expensive GE dishwasher (Re: Case: 13259178, Model: PDWT580V00SS, Serial No:MZ841691B) for over $1500 and IT DOES NOT WORK! It actually DESTROYS dishes! It leaves a thick detergent film on plastic cups and plates and renders them unusable. We have scheduled no less than FIVE technician visits and all of them refuse to indicate that the dishwasher is faulty and needs to be replaced or they would likely lose their job. All they say in their report is that the dishwasher is performing normally. So a dishwasher that DESTROYS dishes is NORMAL? GE is a $265 billion company. They have a customer that is infuriated with a faulty product that they will not replace. They are giving us the runaround and it is unconscionable. Any other consumer focused business would have replaced their product by now. Not GE. They have a huge infrastructure built to keep consumers from getting their products repaired or replaced correctly. This feels like Davey Vs. Goliath but we are going to prevail. My advice to all consumer is to NOT EVER buy a GE dishwasher, unless they like to have their dishes ruined.