The refrigerator seems great until the evaporator began freezing up at about 15 months. The repair person said this is a common failing with Samsung but we had to fight for months to get the problem resolved with Samsung eventually refunding the full purchase price after claiming it was not a warranty item and me having to read their warranty back to them word for word in order to seek resolution.

About 3 years ago, our 15 year old GE over the stove microwave was working but seemed slow and dated. We replaced it with a Samsung SMH9187ST that had gotten good reviews. About 6 months into its use, there was a shorting sound and smoke when I pressed the start button. A new control board, fuses, and a couple other parts were replaced under warranty. And since then, we havent had any problems - until two days ago when the keypad stopped functioning. We tried unplugging and plugging in again, but that only worked once and only for about 5 minutes. Then the SE error message came up. I filled out the online service form on Samsungs site and have been sent information about a service company in Florida (I live in Ohio) and instructions on how to send the item back. Really? It looks like about 15 people have posted this same SE problem in the last month, almost everyone out of warranty. So perhaps this is planned obsolescence combined with bad service. It only guarantees that I wont buy another Samsung appliance, though.

My Samsung microwave oven was purchased about 4 years before a move across several counties and lasted there about 6 more years. The oven was dark, rated about 1000 watts, and always cooked at an even pace. A bag of popcorn at 3.5 Oz. was usually cooked at 2 minutes, any more scorching the bag. My family used the dinner dish recook setting often. Some dinner plates were frozen while others were not, but the oven cooked them to a nice & hot serving temperature. The oven worked well daily until that final day when it quit for good. We replaced it with another Samsung microwave oven.

Very disappointed with Samsung microwave and lack of support for this widely reported issue. Microwave failed after 1.5 years which is pathetic. They may make decent phone, but stay away from their appliance if you know what is good for you.

I bought a house with Samsung appliances and and wish I had asked for new ones from a different brand. Pure junk. The stove burners didnt work properly, the oven heat varied all over the oven when baking. The fridge door drawers all cracked and cost too much to bother replacing. The door flap was broke and fridge didnt cool properly. Food spoiled. Now for the junk of a washer that would take half a day to do a load of wash because when it would go to the spin mode, it would unbalance and kick out only to take another twenty mins to finish or do it again and back to twenty mins again. I would recommend to not buy these from this company. They need to stick to cellphones. By the way, the house was seven years old and the dryer was a different make, assuming it died already. Costly replacing all of this because they make crap.

We thought we were buying a top-of-the-line refrigerator when we bought our Samsung fridge 2 years ago. Model RF263BEAEBC. French doors, bottom freezer, ice and water dispenser in the door. From the beginning, the ice/water dispenser was a problem. It leaked and water ran down the left front and over to the left side of the unit, puddling in the floor. If I selected ice cubes, I got ice cubes and crushed ice, with a bit of water thrown in for good measure. Since day 1 it has never worked as it should. We have tolerated it all this time because everything else was fine. Now, we have no ice and have discovered there is (were thinking) no water getting to the ice maker in spite of the cutoff valve being wide open and undisturbed since installation. I have recently noticed water gathering in one of the fridge drawers. I am SO disgusted with this fridge!!! I cannot and will not recommend this brand to anyone!

Purchased a brand new Samsung dishwasher in November 2010. Immediately we had some type of electrical problems. Every time we went to use the washer we had to reset the breaker to get it to turn on. The electrical panel was eventually replaced after waiting months for the part. The same thing continued so the entire dishwasher was replaced in June, 2011. In October, we experienced our first error code message related to drainage. Found to be debris blocking the drain hose. In December had the upper rack bracket break loose. Weeks later had the same drainage error code appeared again. Technician found the plastic bracket pieces in the pump clogging the drain. Bracket was replaced but eventually broke again and became lodged in pump, requiring another service call. About six months ago a new error code appeared approx halfway through the cycle. Technician advised that it pertained to a water level issue. It was one of three things - the panel, the sensor or the level gauge. To repair could be costly as it would be hit or miss. We contacted Samsung and advised them of the problem. At first we were dealing with a woman who appeared very nice (by email). We eventually spoke by phone to a gentleman who just stated that they would only work on the dishwasher if it was still under the one year warranty. Although the warranty was technically up I questioned the fact that two units malfunctioned so obviously it was a manufacturers problems and the warranty should be voided... Well it is now July 2013 and Samsung has still not said, We stand by our products so we will replace the dishwasher..... Hey Samsung...... stick to phones. Leave the appliances to the experts.

On 8/29/16 we purchased the 25 cu ft French Door with External Water & Ice Dispenser, Model Number: RF263BEAESG/AA Refrigerator in the Black Stainless finish. Delivered 9/3/16. We purchased this high end very pricey fridge, a high end matching gas range and dishwasher so we spent a pretty decent amount of money. The set was ordered from a local appliance store and was NOT a scratch & dent product. While from a distance the fridge looks fantastic, dont look too close. Under the factory packaging (plastic protective packaging & cardboard was not damaged at all) there were numerous scratches and a small dent in the upper left door. I would expect a new expensive appliance such as this would not arrive in this condition. The appliance store is closing and unable to order a new refrigerator or even just a new door. I dont need an entire new fridge, just an undamaged door.Samsung feels it is our problem and refused to do anything about it. While waiting on hold the recorded message spoke of their commitment to customer service. Well we didnt get that, in fact just the opposite. Interesting is that we really like Samsung and have always promoted their products. This is the first issue weve had and they failed us. I would not recommend this product due to how fragile it seems to be and Samsung will not make it right. I have a beautiful new kitchen with very nice high end Samsung appliances, except for the scratched and dented fridge. Is this really what I waited for all these years? Extremely disappointed. How hard would it be to replace my door? Any other appliance store would have sent it back to Samsung and requested a replacement from Samsung. Why cant Samsung just do that for me?Thanks alot Samsung. Also, I submitted this same review on Samsungs site and guess what? They wont post it.

I am having the same freezer issue with my 2 1/2 year old Samsung refrigerator! This is ridiculous! I replaced my 14 year old GE Profile refrigerator with this one! I never had an issue with my GE and Ive had nothing but issues with my Samsung appliances. A couple of months ago, the dryer had an electrical (NOT lint) fire so I had to buy another dryer and chose to replace my Samsung washer same time...and they were only 4 years old. I called customer service and she asked Anyone hurt or was there property damage? When I said no, thankfully I was at home and unplugged it before the fire trucks got there... she said... sorry. Your 4 year old dryer is out of warranty! She wanted to document any damage in case there would be a lawsuit. I dont care if its out of warranty or not... NO appliance should catch on fire. I dont care how old it is! Now... my freezer is not working and I lost all my frozen food. I called Samsung last night when I discovered it and she tried a couple of things with me then referred me to a dealer that is 2 hours away! They need to own it and take responsibility by providing recalls/repairs. I will never buy another Samsung appliance again! Samsung does NOT stand by their products. Period.

DW80F600UTS - Bought this visually nice looking dishwasher from Best Buy and after 14 months it started getting a High Temp Heating Error. It makes the unit totally inoperable. It wont even do a forced drain cycle. Multiple attempts at de-energizing and resetting the stupid computer control pad has no effect. The unit would go immediately to FAULT and keep blinking the fault. Best Buy would not help and Samsung Customer Service DOES NOT EXIST. Keep getting message of Sorry we are are experiencing high call volume.... please wait. The phone rings once and you get hung up on. I am infuriated. Never ever will deal with Samsung again.

This has got to be the worse oven range I have ever had. It doesnt heat to the right temperature. Called service in and they replaced the circuit board to the stove and it still doesnt heat to the right temperature. The service guy says, Well, thats all we can do. So I guess I out of luck. Not much use in calling Samsung because they just give you the runaround. NEVER going to buy another Samsung product in my life, EVER the worse. Dont buy their products.

NE58F9500SS - There are streaks between the glass on the oven door. I DID NOT CLEAN THE DOOR WITH ANYTHING BUT A DAMP PAPER TOWEL. Tried to email customer support and the site wont let me select the model. Then I called and waited 10 minutes to talk to someone. When the agent came on line... I told him I purchased this RANGE in August 2014 but did not take delivery until Nov. He said it is no longer in warranty. I explained the problem of streaks in between the glass on the door first he told me that is normal... I disagreed then he told me to put water in the door. THIS AGENT OBVIOUSLY DID NOT HAVE A COMMAND ON THE ENGLISH LANGUAGE!! Lousy customer support... awful warranty (I would think it would be a year from the time I took delivery).

Bought 1/8/18 and its been broke for over a month and have been back and forth with them for replacement. They refuse to give a corporate number or legal number. The manager was RUDE AS HELL. So today I am still without a microwave and none in near further from what I see.

Purchased a Samsung French Door Refrigerator with the ice maker located in the food compartment, not the freezer section (in 2015/2014 mfg date). Should have suspected the design, but purchased it anyway. The in-door dispenser pushes a slushy watery mix for the initial action. Then I get soft ice cubes for the rest of the fill. Every two weeks or so, I have to remove the Ice Maker tray unit and chip the ice accumulation on the roof of the ice maker because the ice is clogged with an ice dam and will not make ice cubes. First guess is too much moisture in the ice maker unit. QUESTION: Is there any way to get the ice maker unit colder so the ice wont melt, causing these issues?

I purchased my Samsung refrigerator (Model: RS277) almost 4 years to date. Ice maker will no longer make ice. After calling the service center, they dispatched a service call. When the representative called to schedule an appointment, they wanted $160 to come out and diagnose the issue. I dont agree with paying $2,800 for an item and getting 4 years of good use out of it, nor do I feel I should have to continue to invest in this item to keep it working, especially in this short period of time. I spoke to an Executive Relations representative, and they were of no assistance either. Pretty much sticking to their guns of driving revenue to service their junk. If you are shopping for a refrigerator, I strongly discourage you from buying Samsung. I certainly never will again.

Samsung makes great Electronics! Kitchen appliances? No! I purchase fridge, range and microwave within the same month. All three had problems within a year. What a disaster and waste of my money. So, consumers beware because repairs will be very expensive. Also, please research repair companies that specialize in Samsung appliances. Go with a brand that has been making kitchen appliances for years (A household name).

The ice maker stopped working within a few days after owning the refrigerator. It freezes up requiring the ice maker to be removed and thawed out. This has to be a common problem with this refrigerator as it works for a few days then the problem repeats. I would not recommend buying any item from Samsung as I think they are just interested in ripping people off and not standing by their products. They got caught with the cell phones but appliances are harder to claim damages even if the damages are clear design problems.

Refrigerator is 2 years old. First year, no problems. Now water is always leaking out on the floor. We find inches of water under both crisper drawers. We remove the drawers and mop up. Now the freezer door wont shut and we discover an iceberg on the floor of the freezer. Our service man said he would not buy a Yo-Yo made by Samsung. Too bad I did not do better research. A real piece of **... Just had to buy tons of ice to store freezer contents while we try to defrost the freezer.

We purchased a 26 cu. ft. Samsung refrigerator less than 7 years ago. About one month ago our ice maker quit. Call repair man and 2 ice makers later, still no ice. Then our freezer started to lose cold and come to find out the compressor was going bad. Samsung wont repair or guarantee the compressor. Will never buy another Samsung appliance.

I bought my Samsung refrig in 2011 from Lowes and it needed repairs 3 times. First the control panel on door did not work. Second time it was a coil for the defrost. Third time it was a new motherboard. Now this is the fourth time and its doing the same thing. This item cost around $3000. I have lost thousands in food and waited weeks for parts. I want this to be replaced! Im at my wits end. Next step is BBB. I did buy the extended warranty from Lowes, but it will expire in January and then Im stuck with a lemon. Samsung, stick to tvs.

We purchased our Samsung French door refrigerator (Model #RF263BEAESR) in March of 2013. What a piece of junk and to add insult to injury... poor customer service from Samsung. The unit does not defrost properly on its own. We have been experiencing ice build up behind the back interior panel of the fridge compartment. The ice builds up to such an amount that the fan blades can be heard scraping the ice build up, which is an unpleasant sound along with the motor groaning at times. In addition, we have been dealing with water leaking from the back panel onto the shelves and inside the bins.Contacted Samsung and they arranged for the only authorized service repair company in our area (40 miles away) to contact me. Set up an appointment with them. On the afternoon of the appointment (while Im sitting at home waiting for them during the time block they arranged) they call to cancel. Then when I try to reschedule they keep offering only morning times which I told them I could not do. I got so frustrated with the whole ordeal I simply told them to forget it. Then when I email Samsung with my frustrations they reply with bunch of B.S. that did nothing to correct the problem or stand behind their product. Now after only being 3 years old, I am replacing this giant piece of crap with a new refrigerator because I am so disgusted with Samsung.Go to YouTube and you will see how to videos on how to attempt to fix Samsung refrigerators with the exact same issues we are having. And there are countless horror stories on ConsumerAffairs.com of people having the same issues with their Samsung fridges. Not to mention in 2010 there was a class action lawsuit against Samsung for the exact same issues with some of their fridges. But yet Samsung has the audacity to tell me they are not aware of any such issues with their refrigerators. Funny how the appliance place we purchased our replacement fridge from no longer carries Samsung. Do yourself a favor, steer clear of Samsung for appliances... Period. They are a piece of junk and the company is horrible to deal with.

Bought this Samsung refrigerator (Rf263beaesr) because we thought Samsung was always high quality. So wrong, had this for 3 years, it was trouble free for one year, after that, problems with the icemaker, ice building up inside, water leaking into the fridge, ice building up around the fan, needing to empty refrigerator, turn off, and totally defrost, dont waste your money. Theyre pieces of junk. Im so mad, retailers should not sell Samsung refrigerators. I have a GE fridge in my garage, bought it 25 years ago, for $400.00. Still works perfect. Thats where we put our food when we have to thaw out the Samsung every couple of weeks. RETAILERS... Stop selling Samsung refrigerators, and ripping off customers. It makes you look bad!

Bought Refrigerator Model # RF323IEDBSR/AA for $2299.99 + tax. We had problems with the ice maker freezing up within a year. We had a service person come out & repair it 2 times & it still has problems. We had to put out $218 & $242,44. Air gets into the ice maker & the ice freezes as well as we cannot remove the ice maker as it is frozen. We called Samsung for the 3rd time speaking to an Executive Customer Relations person and he said could only will send someone out again at our expense again & if it cannot be repaired theyd decide what to do next. They will not reimburse us for our past charges & will not exchange the refrigerator. We decided not to have another service person out & have to pay out more money. Well just wait until it breaks permanently & buy a new refrigerator. We will definitely never buy a Samsung Refrigerator again. I would not recommend a Samsung refrigerator to anyone.

Samsung SMH2117S microwave - Samsung refused after various escalations to repair the SE- error code that made the OTR microwave go crazy. The fan initially kept turning itself on and off constantly, then would show the error code and die. Unplugging it and plugging it back in would briefly fix the issue, but then it just croaked for good. Just a few months out of warranty (of course), and now, for purely the principle, would join a CA lawsuit against Samsung despite the unlikely odds of that happening. Like most others here, we are adding Samsung (and Sony) to the list of god-awful businesses from which we will NEVER again purchase.

No working fridge for 4 months and counting. I purchased the Samsung 22.3 Cu Ft counter deep Side-by-side refrigerator with thru the door ice and water - stainless steel. Model RS22HDHPNSR on March 21st, 2015. This fridge was to be the center piece of my kitchen renovation. It was my one big shiny splurge, costing me $2100. My fridge worked fine from March 2015 until November 2016, when it stopped compressing cold air. Since the parts were still under warranty Samsung agreed to have technicians from A&E electrical come to my home in Northern California SIX times over a period of FOUR months to replace the compressor, a 4-way valve and a motherboard. They have also reduced the pressure on something and then the next time increased the pressure on that same part. According to my calculations Samsung has paid over $1400 to fix my fridge, which is inefficient for this company and extremely frustrating and time-consuming for me. Each time a technician comes to my home they try to fix it and they cant. When a technician does come to my home it is not trivial. I have to take time away from work and wait for them to arrive over a 4 hour period (9 am to 1 pm or 1 pm to 5 pm). There have been two occasions when the technician had to reschedule because he had overbooked his schedule and one occasion when the technician just didnt turn up and didnt even call to reschedule. When the technician does actually turn up and has attempted to fix my fridge and failed, I immediately call Samsung and then have to explain my situation all over again. I then have to wait for another 2-3 weeks before a technician can come out again. And then the same thing happens all over again! Im at the point now where I have had the fridge finally deemed as unrepairable by a technician and have sent in my proof of purchase and the technicians report to executive customer services by email. Ive also threatened to take legal action if I am not compensated immediately because 4 months without a fridge and two young boys is physically and mentally quite miserable. For me $2100 is just too much money to throw away so I have no choice but to keep fighting this corrupt company. I am very disappointed that Samsung customer service have threaded me along for so long.

I called Samsung customer service to find out what I can do for my stove that displays an error code and will not work. I was told by the rep to unplug it then plug it back in. I did that and it still wouldnt work. I was referred to another department that tried to sell me a service plan for almost $300. That I cannot afford. I cant believe a stove less than 2 years old has this many problems. All I can say is buyers beware. Dont spend your hard earned money on this product if you are not prepared to shell out more money 1+ year later. I had an old stove that was purchased in the 60s that was so reliable. This is a downgrade from that. They should be embarrassed with this inferior product. I hope this review can save someone else from the frustration I feel.

Range NX58H5600SS: Bad experience with this range. I was smelling gas and I call my gas company, I have warranty with them. I was so mad because its been over 3 weeks trying to resolve this problem, I spent like $800 on this range. They told me Samsung dont make this part any long or its on back order. Now I think I have to buy a new stove. I will not be buying this brand. Customer service is horrible. I have this stove less than 2 years. I had another old stove which lasted over 20 years and no problems. I am very frustrated. Why would they discontinue a parts and the stove is still selling in stores.

Well Samsung would be one of the good ones on the market today and I would go as far as saying they keep beer as cold as any other fridge does. The price is ok and the value for money is ok too. Samsung make a lot of good products and never let me down so everyone should try at least one or more. In fact I need a new tablet. Can anyone help me?

The refrigerator works okay but the ice maker didnt even last two years. AND Samsung doesnt service the ice maker SO you have to deal with God only knows who.... Samsung customer service gave me a 3rd party number to call. You guessed it, the GUYs voicemail cannot accept any more messages... NICE JOB GUYS! BTW: The model is RF4287, stainless, double door, middle drawer, and bottom freezer door. The refrigerator looks nice BUT its not worth $2,400.00 for only two years of light usage. AND one other thing when the ice maker DROPS ice in the bin you can hear the ice drop from every room in the house at night. THIS MACHINE IS WAY TOO NOISY for the price Samsung charges....

We bought our Samsung dishwasher two years ago and have had problems ever since. The dishwasher stops working and error lights start to flash. We have had it fixed a couple of times and it keep doing the same thing. This product is a piece of junk and not worth the money at all. I would honestly give it -5 stars if that was allowed. Do not buy this product. You would be wasting your money.

Do not consider buying Samsung ranges. We bought an expensive induction range and had 10 repair visits within the first year. Nothing changed and there are still many problems with the unit. Despite many attempts to get the unit fixed, Samsung refuses to repair this unit. Stay away!!!

We purchased a new Samsung (model RSH7PNRS) side-by-side refrigerator with ice and water through the door. This is supposed to be Samsungs latest and greatest design. From the start, the ice maker has never worked properly! It makes ice but will not dispense it. In less than 2 days, the ice chute froze up. Samsung and the dealer, Omni electronics, refused to fix the unit, or give a refund. It’s such a huge disappointment! Unfortunately, we paid cash, and have no recourse without going to the court, and bearing those expenses. We may picket by the dealer’s showroom! Dont buy Samsung products!

Samsung Refrigerator RF32FMQDBSR problems - After a year I noticed the ice maker bin getting harder and harder to remove and finally it froze up so solid it took 4 hours to thaw and remove the ice bin. It did this again within a month. After some researching I find this is a problem others are having also. Since that second thaw I have been removing ice build up under the ice bin weekly to keep it from freezing up again but its getting worse. It does this whether the ice maker is on or off. After watching this appliance for the last couple of months, I have concluded the drain line for the ice maker defrost has frozen up stopping the drain path of the ice maker defrost melt, which now overflows to under the ice bin and refreezes. This is an obvious bad design with no clear fix in sight. If I were to clear this drain line (dont know how) it will do it again in a year from buildup of ice. The other issue is that ice maker cannot dispense cubed ice, again poor design.

I purchased a stove from Home Depot on 10/15/2014, today is 01/13/15. As of today I have been denied a claim for the glass top that chipped and the inner glass that broke while I was cleaning the oven. So to my surprise I called for service and replacement of glass top and inner glass and was told that it was denied for personal damage. Its amazing how you can spend $700 on a stove that didnt last for 3 months. My other stove which was a Kitchenaid was 10 years old before the inner glass broke meanwhile the glass top never broke and it still works perfectly. I will never purchase a samsung stove again.

Love the functionality and setup of this freezer... when it works. Purchased in 2011 and worked fine for 4 years, Then water started leaking onto the tile floor causing a severe falling problem especially with my toddler. Service tech found a cm deep pool of mostly frozen water under the deli drawer but couldn’t explain it. Since then, we have had repeated problems with the back of the fridge freezing and stops cooling requiring manual defrost. Have lost full refrigerators of food several times. I have had to chip huge sheets of ice and suction freezing water out of the bottom of fridge multiple times. Major headache!! Fan is freezing up again so time to defrost again. That will consume our entire Sunday... RIDICULOUS for a $2000 machine!!!

The ice maker made on the door does not function well, it freezes up. I am on the way to buy old fashioned ice cube trays. Its a great concept to save freezer space but isnt working.

Bought new at Lowe’s had to have repairman out three times before it was 4 months old. Then again just before one yr warranty was up. Declined the extended warranty and have had trouble ever since. Contacted Samsung and they informed me that there was nothing they could do for me as I hadnt purchased the extended warranty. We have had this fridge for a year and a half and it is still not working and leaking water. We have already spent close to $500.00 in repairman costs and still no help. Do not buy any Samsung appliance unless you have money to burn. This isnt right. My husband and I are considering contacting an attorney in this matter. We didnt spend the money for this fridge to have to buy it twice.

Love the fridge. Bottom freezer & double doors on top make access very good... can easily see & access contents. Would definitely buy again. Only drawback is finish. Stainless is well executed but shows fingerprints & needs frequent cleaning.

I am very disappointed with my Samsung SMH9207ST over the range microwave. This microwave was purchased along with a Samsung Range, and Refrigerator as we upgraded all of our appliances to stainless. We have not been happy with any appliances especially the Microwave and Range. The microwave has had many problems and now is displaying an error SE and wont work. We have tried to shut it off at the circuit breaker to correct the error. But, that didnt correct the problem. Samsung does NOT stand behind the problem. It seems that these products are designed to only last to the end of the warranty. Nothing beyond. Luckily our dishwasher was not a Samsung and we love it. Bottom line - dont buy Samsung if unless you want disposable appliances. I have never encounter the multiple problems that we have with these.

More of the same. I brought the refrigerator RS261MDWP on 11-21-2011 at Best Buy. The freezer froze up and did not drain as designed. I took out the fan that cools the refrigerator side. I called for a repair. The repair company is CE in CT, rated F with the Better Business. I am now playing games with CE to come out to repair it. Now the freezers side is not working and the controller on the front of the unit is dead. It is plainly a piece of crap. I am now playing games with both Samsung and CE. Do not buy this refrigerator for even a dollar. You will be sorry. Looks like a lawsuit is the only way to correct the problem.

The home I bought came with a french door Samsung fridge model number RF263AEBP. About 3 days after moving in the fridge stopped cooling. Luckily our home came with a home warranty so we filed a claim. There is a known defect with this model Samsung fridge and Samsung is doing nothing to resolve the issue. A family in NJ had to file a class action lawsuit to try getting help from Samsung. The fridge stops cooling and water forms under the fridge. Ice covers the coils therefore the fan stops working. The fridge then goes into defrost mode. This has been an absolute headache for us.We have forked out money on short term repairs and have lost money spent on food that has gone bad. This fridge is easily worth $3000.00. Samsung should be ashamed! I feel there should be a recall on their faulty product. I WILL NEVER buy another Samsung product after seeing how Samsung treats their customers. Im now trying to decide if we should put more money into this fridge or go out and buy a new one. Steer clear of Samsung!!!

We purchased a Samsung side-by-side refrigerator in 2010 and since buying it, we have had problems with the ice maker spilling ice all over my floor every time you use the ice maker. The ice maker bin is too small and does not fit a family of 4 at all. My recent encounter is now, it doesnt defrost so I have to take it apart and use my hair dryer to melt the ice. We found that you have to take it off energy saver mode so that it will defrost. Samsung suggests we dont pack it very much. Amazing! Why did I buy it in the first place? I wanted energy saver, enough space to handle my large family but this is by design. Im very disappointed not to have read reviews first.

Strongly disliked from the first load of dishes. If I wasnt so handy to do all the fixing myself this dishwasher would have gone to the dump already. This dishwasher is so very picky on how the dishes sit in the racks; often have to rewash dishes that were cleaner going in. Have used dishwasher cleaners too. Miss my old Whirlpool.

My icemaker failed a month ago and I have only encountered more issues. After the first few service calls, the repair center fixed the icemaker; however, now the fridge compartment freezes everything. Samsung now wants a sixth service appointment to look into the issue deeper. Samsung warranty support has been a nightmare and I have made no progress with the Executive Relations Team. Additionally, I completed an online forum regarding my experience and nobody has followed up. I cannot afford to take any additional time off work to be present for service calls and need a working fridge. The lack of follow-up and ownership of my issue is concerning. I am very quickly becoming a detractor and am having difficulty finding anything good to say in my product reviews.

7 month old refrigerator had an issue with the refrigerator door. The ice flap was opening and closing constantly. After leaving us for 12 days without a working refrigerator and 3 cancelled service calls someone showed up to replace the door that was sent to them directly by Samsung. It is not the correct door and now they are refusing to replace with the correct door. The customer service is terrible and the product is defective. Do your research and avoid these appliances.

I bought a Samsung French door refrigerator in 2013. Within a year it started to freeze up and not cool. I have had to thaw it 4 times in two years now and I am getting ready for number 5. Never! Never! Never! buy their products again. I will not even buy a TV or phone. Horrible company. I am looking to see if any class action lawsuits are around so I can get some of my money back.

Don’t buy Samsung appliances! I made 4 huge mistakes. I did my whole kitchen. And 18 months later I got the SE Code. I have done everything I could to get it going again. I am so upset. With my fridge, two of the drawers broke. My dishwasher had the top water dispenser break off. My stove gets scratched easier than it is supposed to. And my flipping microwave got the SE code. Dont buy Samsung! I will not buy another Samsung product - phone, etc. Dont even get me going about my Omnia Phone either.

Ive had the Samsung refrigerator for 3 years. The first year, it was leaking water and that was repaired. The second year, it stopped cooling and the fans were replaced. The icemaker has not worked most of the time. And this year, it stopped cooling on July 12. They came and replaced the fans and the icemaker. During that repair, they found an internal Freon leak. It took another 2 weeks before that was repaired, but the refrigerator was still not cooling. This time, it was apparently the compressor.They replaced the compressor on Friday, August 30th. I woke up Saturday to a nice cold fridge. I was happy about that! However, Saturday night, the temp was reading 60 degrees in the fridge and 40 degrees in the freezer! Im so over this. I have not had a working refrigerator since July the 12th. It is September 2nd. Were using a mini-fridge and a deep freezer. They told me it has to have the same repair done 3 times and then break again a 4th time before it qualified for replacement under the lemon law. Im very frustrated and will NEVER buy another Samsung product.

I have a french door refrigerator and since day one its been a lemon. Below deli drawer collected ice and now for the 6th time the ice maker failed. Every time I call for service they say this is a known problem and you will have to live with it. I am tired and need a new refrigerator that I feel Samsung should supply me.

Bought Samsung refrigerator RF267AEBP in 2011 and has had problems with freezing the back of the inside wall as well as dripping water to the bottom of the pantry drawer. Piece of junk for a $2000 dollar fridge. Do not recommend this refrigerator and Samsung will not recognize this defect on their many products with similar problems.

My Samsung dishwasher DMT300 was purchased in 2011. It broke. Heating sensor needs to be replaced. It costs me $245.00! I purchased this along with a Samsung refrigerator and that broke as well in less than 6 MONTHS! Samsung tech arrived and fix it. Thank God it was still under warranty! I had a Maytag dishwasher that was once repaired due to wear and tear but it lasted 12 1/2 years! I called Samsung at 1 800 726 7864 and they will not pay for anything since it is no longer under warranty. Even the repair technician advised me not to purchased Samsung appliances. We are on a fixed income. We trusted that Samsung brand will last at least 7-10 years! It is very upsetting to invest your money at something worthless! I will never ever purchase a Samsung product!

I purchased a Samsung electric convection range. The 2 front burners do not regulate the heat properly thereby burning/over cooking my food! Very dissatisfied with the performance as I cook daily! Low is High! If you want to simmer your soup, forget it! How can a manufacturer expect you to deal with inconsistent heat elements? Must be a systemic problem. After reading other reviews needs to be recalled! How do we get a recall done?

This is the worst dishwasher I have ever owned. Black mold looking spots are in my dishes. Samsung sent out a new part and that did not work. Four Service calls since new, and still black spots. I have to wash my dishes by hand. Best Buy said Samsung would not replace. It was expensive and is now 2 years old.

It is unacceptable that a brand new dishwasher model DW80R2031US holding water, causing the unit to smell and practically unusable; and the owner is expected to take out the water manually. This model is defective and even your customer service rep agreed when I called back. There is no accountability by Samsung by not providing any other resolutions for a defective product.

Repairs done x3 times since 2017. This last time it is broken over a month now without the use of refrigerator. Would not recommend this brand to nobody. I wish I could get back my money and return the refrigerator. Imagine out of the use of refrigerator for a month. Lots of perishable food was spoil.

RF32FMQDBSR - Bought 11/29/13. 3 calls to have icemaker fixed in first 3 months. Month 15, cooling problems started for main fridge cavity. Had an extended warranty (THANK GOD), repairman took 3 trips to finally contact Samsung Engineers who then deemed my unit not repairable. Just ridiculous for as much as this thing cost to have 2 major issues in less than 2 years. My previous fridge lasted for over 15 years with the only issue being the seals around the doors wearing out. Samsung makes you do a song and dance to get your money back, which includes me disposing off fridge. I dont get reimbursed the tax I paid (nearly $300) and I have to peel stickers and cut the power cord.

We bought a high end Samsung stainless steel over the counter microwave oven to replace a different one (other brand) that failed after 10 years. The Samsung one failed after 22 months of operation (out of warranty) when it stopped heating items. No noises or weird indicators to report of. Now, I am left with the choice of paying for repairs or buying a new unit (not a Samsung ever again). It is inexcusable for a household appliance to fail so soon, and that there is no indication of the failure (error code, warning) other than it stopped doing what it was designed to do in the first place.Without a working microwave, we cannot prepare kids lunches, warm our food, or cook dinner. Like other similar complaints, I am left with the choice of paying for costly and long repairs, or buying a new unit. I hope nobody else does the same mistake we did and buy a new Samsung microwave.

Exactly a year after purchasing Samsung Microwave Serial 078G7WOKA04932A Model ME18H704SFS it stopped heating food. I wish I would have read the reviews before purchasing. I read a few of reviews with the same problem. There is a for sure definite problem with this microwave model and should be recalled. Samsung will not admit and take responsibility. Sorry for us suckers.

After reading reviews (most were not good) I decided to buy this range (Samsung NE58F9500SS). While it IS beautiful, it lasted only 3 days before going into terminal meltdown. I cooked a turkey in it, the following day, I put it on clean. It locked the door, heated up, melted something inside the control panel area, and never came back on. I wont buy Samsung again!!

The stove has been good except for the clock. The numbers on the clock are not working properly. Some numbers don’t show up at all. Other than that it has been a very good stove. Would probably purchase one again.

We have purchased a four door Samsung refrigerator which in less than a year of usage the refrigerator section no longer was cooling. Called Samsung Customer Service and after spending 45 min on the phone I was transferred to the Executive Customer Relations only to answer a myriad of questions that were already answered during the first call and supposedly documented in the service ticket. The Executive Customer Relations could not provide much assistance except for providing the names of two Samsung approved service centers; however, conveniently forgot to provide a service to be provided to the service center. Therefore, when I placed the call to the Service center I was informed that without that number they cannot assist.Called Samsung again, only to go through the same process described above and waste another good hour on the phone to obtain the service ticket number. Called the Service Center and 48 hours later, a technician showed up; however, due to the size and location of the refrigerator he could not assess what needed to be done. He placed a call to the Service Center to re-scheduled the repair and at the end he informed me that he is going to be on site on the following week on Wednesday at 8 AM along with his supervisor **.Wednesday came and at 8:30 AM I called ** to see what time hell be on site only to be informed that hell be in at 10AM. At 10:30 I called their center and was informed that they will not be in till 11AM. They showed up at 11:30AM. The unit was checked by an experienced technician, not Samsung, and later on he provided me with the technical bulletin from Samsung showing that this unit has two independent compressors and it is Not-serviceable; however, the Samsung service technician said that they can fix it. After they checked the refrigerator, both technicians agreed that the unit cannot be fixed.

This is a horrible product (model #RS2530BBP). We purchased it in 2008. We have had nothing but problems. First, the ice maker has never worked right. We had it worked on so much that they extended my 1 year warranty by a few months just because I complained so much. We have also had trouble with the compressor fan. Its been replaced once and will have to be again. At this point, I am considering getting a lawyer and taking legal action since I dont have money to blow on a new fridge.

RS2530BSH/XAA - So far the control board has been replaced and no cooling still, parts take time to arrive so had to buy a new refrigerator to keep baby milk, my medicines and food in general. Since purchased 5 years ago had twice wasted the food stored and three repairs.

Samsung SMH9187ST - After about one and one half years of use, our OTR started beeping and having the SE error show up on the screen. Nothing works except the light inside the oven. We have tried unplugging it, etc and nothing has helped. It hasnt worked since the SE error has shown up and we paid good money for a product, and expected it to work longer than this. After doing some research, we found that many other people have had the same issue but this model has still not been recalled by Samsung, which is disappointing. This OTR is obviously garbage.

I purchased a NEW Samsung dishwasher DW8OJ 302045-AC from a clearance centre on July 4/15. I had it installed, July 12th. By July 25th, it would not operate. July 29th I reported it to the Samsung service centre. It was transferred to a local appliance centre who ordered parts, and Sept. 7th, two electronic panels were replaced. It created a new problem. Now Samsung wants me to disconnect it, and they will pick it up, and after 2-3 weeks refund my money. They acknowledge that their product is defective but refuse to replace it or compensate me for the installation or disconnection or inconvenience.By the time I receive my refund, I will have owned this inferior product for almost 4 months and used it only 5 times. Never buy a Samsung dishwasher - this is not an isolated incident. Read the other negative reviews. The Samsung service department is located in eastern Canada. You can e-mail but good luck reaching them in the afternoons. QUALITY CONTROL AND CUSTOMER SATISFACTION ARE NOT IMPORTANT TO SAMSUNG!

Updated on 7/5/2021: I posted a review of the dishwasher last year. In the meantime our builder replaced the one that did not clean and the door broke off. So a year ago it was replace by the same model.... exactly one year later.... we are having to replace it. Run away!!!! Run Away NOW from this Samsung Dishwasher. I have had two of the same model and it is TRASH! NEVER NEVER NEVER BUY THIS!!!! Is there anything else I can say?Original review: Brand new home... brand new appliance... Samsung everything. All the other appliances I love EXCEPT the dishwasher.... it is awful. It does not get the dishes clean. I cannot fit my 11-inch plates in it... the bowls, forget about it. The top rack, please do not get me started. It uses all the Jet Dry in one wash. I cant get the racks to adjust... which they are supposed to do. I hate doing dishes but after 45 years I would rather have clean dishes then this piece of... run away from this dishwasher.

We purchase this Fridge for our RV which was screaming for a full sized Fridge. It is lightweight, perfect in size, very quiet, doesnt create excessive heat and most importantly has a low power draw. We have owned it two years and remains issue free and takes the abuse we RVers tend to put on a fridge. Highly recommend.

I bought this fridge in 2014 and one for my parents shortly after. For the first 2 years they both worked great. The last 2 years not so much. My parents unit ice machine has been replaced twice due to it freezing up and not working. I fortunately have not had that problem with the ice machine. The freezer and middle drawer of the fridge work great and maintain temperature without issue. The main section of the refrigerator does a very poor job of keep food cold. I discovered the fan that is supposed to circulate the air was not working. Samsung wanting to charge some crazy amount of money just to come troubleshoot it so I tore it apart myself. In the back of the fridge the cooling coil was frozen over and caused the fan to burn out. After thawing the fridge and replacing the fan it worked for a few months but subsequently froze again. Replacing this fan every few months seem very silly and now I regularly have to tear the fridge apart and thaw the coil to ensure it doesn’t burn out the motor. The last 6 months I have noticed that even when the fan is working the fridge does not stay cold anymore. The door reads 34 degrees but in the fridge it is anywhere from 40 to 60 degrees and any given time. It is a shame that 2 refrigerators that cost nearly $3000 dont work after less than 4 years. I will never buy a Samsung refrigerator again. Both units are nothing but JUNK now!!! Now we have to decide if we want to continue to throw items away when it decides it doesn’t want to keep food cold or buy another $3000 fridge. Very disappointed.

Word to the wise.. Never buy kitchen appliances from Sears as they have no service department. Their service work is subbed out to other companies. When you call them for service work you will be talking to someone who sounds like he or she is from Pakistan or Korea. They are extremely expensive and you have to work around their schedule. I have owned a new SAMSUNG Refrigerator for less than five years. We purchased the three-year warranty when we purchased it, but it did us no good as the Refrigerator quit working and couple of months, after the warranty expired. The unit started to make a clicking noise and then it quit cooling. The service guy shows up after going through the circus of getting him out there to tell us that the unit is frozen and he sees this issue quite often. He charges me $225.00 to defrost the frozen motor and he tries to sell me another one year warranty for $300 plus dollars. Its now 13 months later and we are experiencing the same symptoms. The fan motor starts the clicking noise and the unit quits cooling. I called Samsung to let them know what was going on and to see if they help me out because of the lemon that I purchased from them. They were not willing to work with me in any way. I have a KitchenAid refrigerator outside that I have owned for ten plus years and I havent had the first problem with the unit. I am done with the Korean Samsung Products.. Buy American made products!!

I purchased a Samsung refrigerator in 2006 and after 2 years it stopped working. It was under warranty and repaired. The repairman replaced the motherboard. It happened again 2014. I Will never buy another Samsung product. I had a Whirlpool it lasted 20 years. I am buying another one.

Bought a Samsung RC 23 French door refrigerator about 2 years ago. I attempted to replace the water filter which I have done several time. The new filter was about 1/4 larger than the old filter and had the same part number, DA29. Contacted Samsung. They said the filter manufacturer changed the filter and that I would have to replace the filter housing at my expense as the unit was out of warranty. Neither the dealer or the service center had seen any notification of this. Samsung says since the unit is out of warranty its my problem. So now I have a $250 repair bill on a unit that Samsung knowing put out with defective/obsolete parts. Will not buy Samsung in the future.

Works great and QUIET! Easy to load and the controls are simple to use. Looks good (black stainless steel). Seems to be energy efficient and the time to wash a load is comparable to other brands. The price is similar to other higher end dishwashers.

Bought a new refrigerator from Lowe’s, less than 2 years ago, took out extended warranty. We have been without a refrigerator now for 2 months. The repair company ordered parts without even coming out, when they did come out, they sent email that they would be there Wednesday from 11-3, but when we called lady said they weren’t coming that they just ordered parts by what we said it was doing, they had wrong parts, (husband now has missed two days of work) Samsung offer to refund part of our money. We could have a full refund if we ordered another one from them. Told them I don’t want anything from Samsung, so they offered a low refund which I agreed to.Now every week to week in half they call and text and want more information and serial numbers taken off. I can’t seem to get anyone at Samsung to help and be honest. Have been told twice they have all they need, then they call again. We are having to hold on to this piece of crap all this time, it is taking up space and I am most unhappy. I WILL NEVER EVER BUY SAMSUNG AGAIN. Guy wouldn’t even transfer me to manager, he cut me off.

I bought this French door Samsung refrigerator cause the one that came with the house I bought had died. After looking at both Home Depot, H. H. Gregg, Lowe’s and Best Buy - I settled on this model RF268ABWP at Lowe’s in white. A little background - I went to culinary institute of America at Greystone and have been a professional chef for over 30 years - I know my way around a kitchen and appliances. This Samsung is the worst - there’s just not hardly any storage room in freezer and it continually ices up to the point the drawer/door is open and water/ ice melts on to the kitchen floor. The door at several places has started to rust, underneath the coolselect crisper drawer in the main body of fridge also continually ices up and the drawer starts to be pushed out. Have to thaw ice jam and remove ice sheet and then dry out fridge bottom and freezer drawer bottom. Complete pain in the **. Called Lowe’s customer service and nothing, also called Samsung and nothing no help. After reading and digging around on internet found that it’s a design flaw and company knew about it but refuses to fix. If I could fit on my boat it would be at the bottom of some lake. Complete junk and a waste of over 1400 bucks - my advice to anyone buying a new or used fridge - stay away from Samsung.

I bought a refrigerator three months ago. I never received it. They been promising a refund for two months now and I did not receive anything. Every time I call it’s a new story. So sad a big corporation like this makes people run for their money. Will never buy anything from Samsung again ever????

So we purchased this refrigerator on May 29, 2017. We were so excited about this since we had done a lot of homework and research and this seemed like it would fit our needs. After delivering the refrigerator we noticed that the ice maker was noisy but what the heck, this wasnt a deal breaker. Then the fun really began. On October 12, less than 4-1/2 months later the ice maker went out. They came out promptly and replaced the ice maker with a new one and everything was fine UNTIL February 22, 2018 (again around 4 months later) the ice maker quit working again... So another technician came out and told us that the refrigerator needed to be exchanged. He gave us an exchange number and told us someone would call us within 24-48 hours. (I have learned to HATE that comment). We waited and no one called so I called the company service department and they asked me for some numbers off of the purchase ticket. They told me that they were waiting on this information in order to expedite the exchange. My response was why didnt you call. Anyway, I gave them the information they were looking for (we had purchased the refrigerator at Sears). Samsung informed me that they would call me back within 24-48 hours. Guess what. They didnt. So, I called them again and asked what the problem was now. They informed me that they were waiting on more information and that as soon as they had it they would start processing the claim. This has been going on for almost a month now. Thursday 3/8/18 I turned it over to my husband and he contacted the NJ office and was told that we COULDNT get a exchange but we could get a refund, minus the sales tax and that they would respond in (wait for it) 24-48 hours. We never received a call so I called them back today on 3/13 and was informed that they had it in the file and I explained to the first person that I didnt want a refund, less the sales tax because I couldnt replace the refrigerator with that. She informed me that she was sorry, seriously, who cares. But I told her that we needed an exchange and I wanted to speak to her supervisor. She came back on the line and told me that she could give me the refund PLUS the sales tax and I informed her that I could not replace the refrigerator for that. I asked to speak to HER supervisor. Let me say that it is almost impossible to speak to a supervisor of any kind. These people have a script and they do not deviate from it. I was finally able to speak to supposedly a manager who simply stated the same thing she was sorry but they couldnt do an exchange but she could get me back my sales tax plus the purchase price.I told her that I didnt want my money back because I could not replace the refrigerator and it wasnt my fault that it was a LEMON. She again went through the Samsung Party Line and I told her that I wanted to talk to her supervisor. She told me that she was it and I explained that I then wanted to speak to the person that SHE has to answer to. Guess what... She told me that no one could do anything better than this BUT if I wanted she would have someone return my call wait for it in the next 24 to 48 hours. Hmmm. What are the chances. Just some food for thought here. I have never experienced such horrible Customer Service in my life. Very few of the people speak English and it is almost virtually impossible to understand them. They absolutely refuse to let you speak to anyone else and just continue on with Im sorry and I can help you with that, but they can not help me so why do they continue to do so. It is the most frustrating experience and it will literally make you crazy. I totally refuse to give up and if necessary I will contact the media outlets AND social media to get this resolved... This is absolute BS.

We wanted an additional oven to supplement our regular oven; this Samsung fit the bill because it's a convection oven that can roast and even grill meats such as chicken that can sometimes be hard to cook thoroughly without the meat becoming too dry or tough. At 1.1 cu ft it might be a tight fit for Perdue Oven Stuffer chicken or anything larger, otherwise it does its job well. Our microwave is 1700 watts, more than enough for any task from soup to popcorn to roasts, and we saw that Lowe's has our oven, model MC11K7035CG, currently on sale for $299 as of July 3.

We purchased a counter depth refrigerator back on 2012. We have had nothing but problems with the ice maker and switch to dispense ice since we had it. Not only did we spend a lot for this refrigerator, we have continued to have to sink money into it to keep it working. Then we bought the $500 over the range microwave. Bad move!!! After having for one year, the number buttons on the front became hard to work. Now we have 2 numbers that wont work at all. But of course they are telling me that they dont cover this under the warranty. What good it the microwave if you cannot program in the time to cook??We also bought the induction range. I hope this holds up. We will never ever buy from Samsung again and will also advise all family and friends of our bad experience. My sister also had same issues with her Samsung refrigerator. Samsung might make good TVs but their kitchen appliances are a piece of junk and they do not care how much you spend on them, they will not cover repairing a function like the number buttons! Unacceptable!!

In 2012 my wife and I bought matching Samsung appliances for our kitchen and they were considered top of the line. Within 6 months our ice maker began freezing up, then within a year quit working altogether. Samsung couldnt find anyone in the area to fix it and said they would contact us when they did. Never heard back. Within 18 months it started making horrible noises. Found out frost was building up in the back and we would have to defrost, otherwise the fan would burn out. So every six months we did defrosting of our frost free fridge. Now 6 years in it has died and the repair shops said it wasnt worth fixing. My dishwasher died within 3 years, the microwave about the same time and the stove went out twice before I replaced it a year ago. Take the advice. Do not buy Samsung kitchen appliances.

Samsung dishwasher dw80f800uws purchased 2/14 stopped working and emitted an error code on 3/25/16. (Note, 2 days before my Easter brunch). Samsung service center called and I went over error code and how that didnt seem to be the problem. I was told my best bet would be to buy a $300 service extended warranty, which I did, and they would contact a local approved appliance repair company and have them contact me. The service call provided no answer as he also found nothing that related to the error code. He returned another time to vacuum out the stale water (smells awful inside now) and said he will order every part that it might take to fix and it could be as long as 2 months. I smiled and said no way. He replied Oh yes.There are at least nine other customers waiting on parts I was later told. I was shocked- never have I ever had to wait that long for any appliance repair in all my years. As an avid cook and baker I am beyond frustrated. I am currently shopping a replacement and wish I never purchased the service warranty. Is this the norm for Samsung across the nation? What poor customer service after the purchase.

After just two years, like many others on this site, our Samsung SMH9187ST over the oven microwave that we bought for over $300.00 started beeping with an SE code. Now nothing works. I have little faith that Samsung will stand behind their products given what I have read here. If it is a choice between repairing the unit at my own cost and buying a new unit, I will buy a new unit, but it wont be another Samsung.

We purchased a Samsung Convection oven from The Home Depot in Jasper Georgia for a new home. The range main control board has failed after 18 months. I contacted Samsung and they set up a Samsung authorized service company to contact me. When contacted I asked the service company for a copy of their general liability insurance only to find out they were uninsured.I then contacted a reputable technician who confirmed that the control board was bad. I contacted Samsung and they would not consider replacing it. I also informed them that they were trying to send out authorized Samsung service companies that are uninsured and that did not seem to phase them. Therefore, I would not recommend purchasing their products.

Purchased 4 months ago from Lowes. I wasnt even using the inside of the microwave at the time. I was using the exhaust fan for I was boiling pasta on the stovetop. Flames all in the microwave, I had to use the fire extinguisher. I am so glad I was home when this happened! My model number ME18H704SFS. So, now I have to wait to see if they will repair it... umm I want my money back not repaired. DO NOT BUY A SAMSUNG MICROWAVE!!! SCARY!!!

I just got a brand new Samsung DW80K7050US dishwasher which retails for $950. To install it, the electricity must be connected (easy) and the output line has to be connected (easy) and the supply line has to be connected (easy). But.. when I turn the water on, I can hear a high pressure leak but see no water coming from anywhere. After a few minutes, a puddle of water comes from under the machine. There isnt a drop of water IN the machine. That means that when the machine was put together, there is a leaky seal or missing washer someplace... And I have to uninstall the machine, turn it upside down and play surgeon for a few hours trying to fix this damned leak. That is ridiculous.Even worse, I have done searches on this, and that problem is not uncommon. Typically it is fixed by the install, but in this case, I installed it. Why should I pay someone $150 to connect 3 wires and two hoses? Its no more complicated than attaching a garden hose. Obviously they dont test their products for leaks before shipping them out.

When I purchased the dishwasher, it was quiet, cleaned great and all of the dishes were dry at the end of the wash. After 1 year, the dishwasher leaked significant water to the point my Pergo floor was ruined. After year 3, the dishwasher sounds like a chainsaw every time I turn it on. It is a shame because it was a nice dishwasher initially, but IS NOT durable whatsoever. For the cost ($500) it should work for more than 1-4 years.

I have the same model as listed here. Ice maker started acting up about 16 months after purchase. Started with freeze up and no ice production. Best Buys Geek Squad repaired it and it worked OK for about four weeks and then it turned into a slush maker. Currently Geek Squad is in route with all new parts to rebuild it again. I really feel like its going to be a lemon of a refrigerator. Apparently all the new Samsung models the ice maker is now down in the freezer compartment. Anybody know how many repairs it takes before theres just a full one recall?

Last month, I noticed the drinks werent cool, the vegetables started to wilt, and finally, the ice maker quit working on my less than 3-year-old Samsung French door refrigerator. I called Samsung and was switched from one person to another, telling my whole story over and over. Eventually, they gave me someone in Dallas who said they couldnt get anyone to come to my house for three days. I threw away all food, waited for the serviceman, and when he finally got here, was told the fan to the compressor was not working, but he did not have the part. I was charged $180 for his visit. He said he had to order the part and would try to be back Monday, another 3 days away. Monday he said the part wasnt in. Tuesday, the part wasnt in. Wednesday, the part FINALLY arrived and he came back and replaced the fan. Then, amazingly, that didnt work either. Now he said he had to replace the whole motherboard and I had to pay for both parts.After spending almost $500, I now had a refrigerator and freezer again after over 10 days. I am so upset. I saved for years to buy a new frig, spent a ton of money to buy it, and loved the new one until this happened. I thought they would do the right thing by at least coming quickly and making the repairs in a reasonable time and at a reasonable cost, but I was wrong. No more Samsung products for me no matter what.

I purchased a French Door Samsung refrigerator almost a year ago.. At six months I had the ice maker replaced. Now it is not working again! They told me to get it repaired and they will reimburse me?!

Water is leaking inside the refrigerator and freezing under the produce bins. Then we notice vents on the inside back wall were full of ice. A few weeks we found water on the floor. Then the freezer started frosting and we found ice forming on the outside freezer drawer. We have defrosted it several times and the problem keeps repeating. I see online hundreds of complaints for this. These models should be recalled! Last Samsung product for me!

We bought a Samsung dishwasher model DMR78 in October 2010. We selected a Samsung model that was fairly expensive thinking that it would be more reliable and would last longer than conventional models. That was a mistake. After about 2 years it started to make a grinding noise. Since Samsung had no local service center we had to call an independent repair company. The diagnostic was that all the plastic brackets supporting the dishes trays were broken and little loose parts blocked the drain pump. We had to replace the pump. The repair cost was 258$. A year after we had again a grinding noise and we had to call for service again. This time the problem could not be located as it just suddenly disappear after being checked by the service men.About 6 months after we started having error codes #9E. This indicate a clogged level switch that I was able to fix myself by using instructions found on Youtube. It still means that I have to pull out the dishwasher and open it to fix it. This repair takes about 2 hours. That code started showing up again after 6 months and we are seriously thinking to replace the dishwasher after less than 5 years of usage! I would definitely not recommend buying a Samsung dishwasher.

How to fix Samsung microwave SE Code - We had the exact same problem ... SE code out of the blue, keypad wouldnt work at all. I have the solution and all you need is a Phillips head screwdriver, no skill required for the rest. I searched internet, found a YouTube video on how to take the panel apart. Unplug your microwave, follow directions to take panel off - a 5 minute job. Unplug and replug blue and white connectors...easy. Take some rubbing alcohol and wipe off that green ribbon (I read this a lot on other sites). While you have everything apart, wipe down the inside, there was some gook behind the panel so I figured, what the heck. I put it back together, plug it in. We havent had any problems since. Save your money, this is a very easy fix. I feel like the quality of every thing these days is cheap, made overseas **, so having this happen in under 24 months did not surprise me. Im just glad I didnt get ripped off further by Samsung telling me a professional repairman was needed. It was a 20 minute fix from start to finish, maybe less.

Samsung - StormWash™ 24 Top Control Built-In Dishwasher - Stainless steel. Bought from Best Buy 3 weeks ago. Showed an LC fault (which means water leak but there was no leak), quit working, had to unplug because of horrible noise. So far the local licensed service has replaced the motor and pump. Same LC after one load of dishes. Service came and replaced two circuit boards. Made it through 2 loads of dishes and LC. I called the service again to see if the entire unit could be replaced, no, they have to come and try again.

We purchased this Samsung Dishwasher in May of 2013 mainly to replace our 15 year old Whirlpool contractors grade dishwasher, even though, it still cleaned my dishes with no problems. It was a breeze to load and the dishes still sparkled after 16 years of use. We were planning a kitchen renovation within the next several months, so we decided to start with the replacement of the ugly, old, but still effective Whirlpool. We went with Samsung because of its reputation as an electronics top brand. Our whole family had Samsung smart phones and TVs and had no complaints. Apparently that is where Samsung should concentrate their efforts. This dishwasher has NEVER properly cleaned our dishware. After 2 + years, Ive yet to find a sensible pattern to place the dishware for cleaning. My Whirlpool was so easy to load. This one is ridiculous. Even following the manufacturers guidelines, the dishes still do not get clean. I will say however, that it is QUIET! You can barely hear it running. I guess it doesnt need to make a lot of noise if its not doing anything productive. I am so disappointed in this $800 purchase. The stainless steel does, or did, look nice when we first got it. Very soon after, the stainless steel became stained, even though I carefully followed manufacturers instructions on cleaning the surface. Shortly after the 1st anniversary of purchase, while wiping down the front of the dishwasher one morning, the entire SAMSUNG lettering came off on my dishcloth. So now, we dont have to be embarrassed that we have a Samsung kitchen appliance. This purchase has not been in vain however, because we now make sure to always read reviews first before making any purchases of large ticket items. BTW, love our LG washer & dryer, still perfect after 8 yrs of use! Really glad we didnt purchase the Samsung refrigerator, we were so sure we wanted. But thats another story!

Buyer beware!! We bought our Samsung refrigerator less than two years ago. Ice maker freezes up. Does not work!! However the back plate DOES freeze up and makes the fan make a horrible grinding sound, and somehow our food keeps spoiling! Samsung is no help at all, and very rude, save your money and a headache. Also check out ** many more unhappy people.

I purchased the Samsung SMH9187ST microwave in May 2011 and installed it in July 2011. The unit failed on September 1, 2012! I barely used it, too. There was no SE error code as Ive been hearing or beeping, just a blank display and no response. I unplugged the unit for about an hour and replugged it - no luck. I left it unplugged for 2 days and then it worked again for about a week and today the unit is again completely unresponsive, even after trying to plug it back in after 2 days of being unplugged. Im in for a class action suit. The company has ripped a lot of people off and should have a complete recall on these units. My biggest beef is that this unit was a pain to install and now Im looking at dismantling and reinstalling another unit. Im not so upset about the loss of $245 I paid for it but rather all of my time and frustration. Im done with Samsung.

I bought a new refrigerator (Samsung) three months ago but its not working properly. I reported to the dealer; they are not responding. Please resolve this problem as soon as possible.

My husband and I purchased a Samsung French door refrigerator with the bottom freezer. This refrigerator contains two ice makers one in the refrigerator and one in the freezer. The Ice maker in the refrigerator has stopped working and I found out today that Samsung does not make the parts to repair my ice maker in the refrigerator part. I have spent almost $3000 for this refrigerator and it’s only about three years old and I am quite upset at the fact that I can’t get the parts to fix it! The model number is RF263TEAESG/AA. The part number for the ice maker is DA-97-08117B.I have spoken to Samsung directly on May 24, 2019 and spoke to Ryan and she directed me to J and J international for Samsung parts, I spoke to a woman named Dawn who looked up my part number and told me they discontinued it and I cannot get it. What am I supposed to do with my refrigerator when my ice maker doesn’t work and I’ve spent all this money on it and Samsung discontinued the part. I still had to pay the appliance guy $150 just for showing up and letting me know that he can’t get the parts. I personally feel that Samsung is putting out poor quality appliances and I will never purchase one again. I am stuck with a Samsung refrigerator that does not work properly and I would like you to contact Samsung about this problem! Sincerely, Debra **.

I purchased a Samsung Dishwasher from Best Buy, when I had the unit installed I discovered that the kick plate was missing. I called Samsung and requested that they send me the missing part. They took all of the information and gave me instruction on how to send the receipt which I did. After a few days a representative called saying they needed more information. I asked what information they needed and they said they needed the Serial Number and Model Number. When I explained that I already gave them this information the representative put me on a long hold and came back and said not to worry they had everything they needed and that my missing part would be shipped in 7-10 days. Several days later I received an email from Samsung asking for me to upload my receipt to them (which I had already done a few weeks ago). I resent the receipt and then a few days later received another call saying that since the item was purchased as an open box item that they would not provide me with the missing part. Bottom line is that the customer service is very disorganized and inefficient. When I ask them to consider supporting their product and to make an exception to provide me with the part that was missing when delivered to me they refused. Very disappointing experience from Samsungs customer support people.

RF 217 /ACRS - We bought the refrigerator Dec. of 2012. In Nov. of 2013 we had to have replaced a evaporator assembly cover, a defrost temperature sensor and a evaporator drain clip because of water in our crispers. In Jan of 2015 we start having ice in the bottom of our right crisper, also the part under the crispers were a solid piece of ice. I called and spoke to a Samsung rep, he gave me some tips that might help solve the problem. Did not work. We called Sears they had a technician that fixes Samsung come, again the evaporator assembly cover was replaced the FF section drain was plugged, frozen repaired per SB water kit.

We registered a complaint regarding our fridge which we bought just about one and half years ago... The complaint was done on the 4th of June and this is the 8th of June today, and still the problem is not solved. Today we called the service center for four times. Every time we are told that your problem is on priority and will be solved soon... In the evening, a senior executive told us that it is 7 oclock and this time no one can come... and we are told to wait till the coming Monday that is the 10th of June... So we are so disappointed with their services and we found ourselves helpless in this condition. We think that we should not buy any more products from Samsung.