We remodeled our kitchen and I got all Viking appliances. We wanted a higher-end brand and I knew Viking was considered in the top-of-the-line tier. It was between Viking and Sub-Zero but Viking had a special – the dishwasher was free. Overall, I’m happy with the quality. There are just a couple of things that bothered me. The fridge had deep scratches in it and we hadn’t made them but I didn’t notice until the 30 or 90 days so they wouldn’t do anything about that. Also, two months into it, the fridge light went out. The freezer light also went out. I was just really worried about what would happen once we were out of warranty. I told them to come and change it right then. They extended the warranty for three months but there have been some issues that cause me to worry. It would give me more peace of mind to have more of a warranty. I wouldve preferred a whole year added onto that.The produce drawers are at the bottom and although I don’t have my drawers overloaded, they can get full and I can see they get off-kilter because there are these weird short tracks that move that the drawers hang on to. So it’s a little bit hard because you gotta take the thing apart to clean it, at least with the way my kitchen is set up. I’m sure there’s a purpose for that but I think it shifts and then my drawer falls. I wouldn’t be surprised if they came up with a slightly different design. On the other hand, there’s a lot that I really love. Everything is a lot more visible with this and one of the reasons I liked the single door was for the big, wide area to put things like a pizza or a party tray. So that really comes in handy. I also like that on the door of the fridge, this one has metal railing, which I like way better than plastic. That’s what my last refrigerator had. I also love the pull-out freezer. I love that there’s a little tray basket top. That did have an issue where it rusted for some reason but they changed it out for me so it’s good. I appreciated that.

We had a Thermador double-wall oven and a cooktop in the house we owned before and my husband and I liked the way they were set-up. When we bought our current house, we didn’t want the ovens in the wall and just the cooktop because it’s a smaller house. We decided we wanted a freestanding slide the stove in with an oven and cooktop. We liked the looks of the Viking Ranges. The handles were substantial and were very much like the Thermador which was the professional model. We bought the gas range in December of 2010, but we did not take delivery of it until the beginning of February of 2011 because we redid our kitchen. We have the range in service for almost seven years but then, we noticed that the bottom of the oven have grooves in it and they were all rusted. I called Viking and got Lakeside Service. I had them look at it and they agreed that it was rusting down in the grooves but they didn’t know the reason. They said it couldnt be repaired and felt that it would ultimately rust through. Somebody at Viking told me that probably it was because we dropped something. But we didnt and it would be very hard to drop something into these narrow grooves that were in the bottom. The oven was not mishandled or misused in any way. And for something that we paid almost $6,000, it should not have died or be defective within seven years.I called customer service ‘cause I was supposed to hear from someone within a couple of days but it was already more than that. I was patched through to Michelle and we worked out the details. Viking offered to pay about half on a new freestanding stove to slide in the spot and I paid a little bit more than half the installation fee. This time, we decided to go with an electric cooktop. We got it through Viking and their installer put it in. We noticed that this one sticks up but other than that, it’s good. However, I will never buy another Viking stove if this one does the same thing in the next seven years. At the cost of their product, I would expect it to last longer than that.Also, their 90-day warranty was almost nonexistent particularly on the porcelain paint job on the oven. I am dissatisfied with it and yet I have another one, but that was the only way to get back anything that would fit in the opening. We weren’t sure if the other brands would fit and we knew that the new one we have would. But as far as their people are concerned, it was an okay experience.

I’ve seen Viking Ranges around, and Ive seen them evolve into a more sophisticated product than they were originally. They are robust, close to commercial in quality and performance, but have the benefit of being thoughtful of a residential home. They have convection, high heat, and different things one might want, like a broiler and a griddle, and you may or may not want it. And they have stood the test of time. I had a Garland for 25 years. It was commercial and rugged, but it didnt keep up.The reps were not knowledgeable at the store that I bought it at. But they were not unfriendly. I came prepared, having done my homework. And I felt a little rushed. But too bad for me, you have to have tough feelings. I had an insurance plan and something went wrong. And the insurance wasnt the easiest thing to work out. It was hard to get them and to get help. That was a little slippery.The irony of it all is my electrician rewired the kitchen and they had switched the neutral. The stove knew it, and was misbehaving, and we thought it was the stove. The people in Brooklyn who fixed it, top shelf. They could have told me anything. They diagnosed the truth. “You got the wrong polarity, fix it”. We fixed it, but the stove was never broken. That is more important to me than the sales people by a mile. Viking has excellent factory trained technicians. Love that.The reason I bought the Viking was it has a smart sensor. If the flame went out, it knew, and it lighted it. I was stunned at that. It may have been around a long time, but I didnt know about it. So it has everything I’ve seen in lots of places, but it has a smart technology that is lifesaving. It’s fantastic. The caveat is weve had it a few years. The quality is good, and the performance is excellent. We rattle the doors, turn the knobs and spill things just like anybody else. And so far, its just humming along. I would recommend that stove in a heartbeat. And this is a person who had a Garland for a long time.

I have Viking in other homes, and this time, they were running a rebate which was a considerable amount of money. Also, Viking was acquired by another company and word on the street was their quality issues had been fixed. I also looked at Wolf and Thermador and read horrendous reviews about them, but they’re great products too. Ultimately the price point made the big difference for me and I bought a range from Viking. The qualitys pretty good. Upon unboxing and installation, there were two burners that were inoperable so that was not a good start. I then got a service call in and haven’t heard anything from them and it’s been two weeks. But I have been able to use it. I like the rapid heat oven which is very nice. I also like the true convection oven portion of it. It has three different convection modes, but the true conduct is very nice. And the overall appearance was very sharp. The dealer was good too. I did most of my research online and I have a rep that I used. I simply called him and said, “Order it.” Its a great product, well-made craftsmanship, and a value in the realm of high end, other than the burners. But I thought that may have been a shipping issue.

The range is amazing. It has the highest quality out there. I like the the overall durability and the ability to have dual-fuel as well. I also like the multiple oven with eight burners. When we bought the range, the dealer was very knowledgeable, informative, and got us what we needed.

We have the whole Viking suite in our kitchen for 16 years and its built really sturdy. We have two refrigerators, two dishwashers, three ovens, the microwave, and the range top with the downdraft. The size of the refrigerator works really well, the space inside of it is great. We use one for all food and the other one is a beverage refrigerator. I use Executive Appliances for all my services. Its easy to get parts. Its easy to get things fixed. Viking is the best you can get out there. I recommend it to anybody whos going to do a kitchen suite. Its better to have everything thats the same and all of the components go well together.

I bought my first Viking Professional eight years ago for aesthetic purposes and alleged reliability. Unfortunately, the freezer section broke down five years into it and I subsequently had to pay $1,000 to get that fixed. Where I am now, all of the built-ins of the Viking Professional line were already installed when I got here and six months into using it, one of the the refrigerator sections broke down even though my freezer section was cooling. I had not registered my refrigerator, but the customer service center expedited the service and the authorization code to the local service center so that we could address it quickly. Luckily, the repair guy had the part on hand or I would have been sitting without a refrigerator for a week or two if he had to order it. But he told me that he has seen this before with all the built-ins. The one that I have retails for $12,000 and if Im paying top of the line for the Viking Professional line, I expect some type of reliability. So Im a little disappointed. They probably didn’t engineer a certain piece correctly and in the manufacturing world, that may cause the piece to break down sooner rather than later or stop functioning the way it needs to.I have friends who use Sub-Zero, which has a price point thats a little higher, and I have other friends who have Wolf. When I benchmark my peers and what we have, mine’s average in terms of reliability. I don’t know their everyday details but I expect a little more reliability especially for the first five years of a product. Viking Professional is perceived as a high quality brand appliance and I think the salespeople and the dealer provide service to the best of their knowledge, but my personal experience has been such that I question the reliability of it. It hasnt met my expectations and unfortunately, I cant return it either.

I was looking for higher end appliances, so we decided to go with Viking and have had nothing but problems. The refrigerators doors had a crack in it. The doors were not aligned. The freezer is always kind of opening and not sealing properly. Its a bit noisy. Then there was indenting, and this is the second time it happened in the fridge. I dont know why. I realized I have an extended 10-year warranty with PC Richard so I had the guy come out again, and he said he had to order a bunch of parts, and he placed the order. I hope that is being handled.As far as my range, its horrible. Im always having trouble. It is a very high-end stove that the burners half the time arent working. Its not holding the proper temperature inside. I feel like its a limit. I would put it on 400 but it only went to 300. Viking replaced the burners a couple of times. They come and fix it, but it reoccurs. Theres something wrong with the actual range itself. And then, when I called Viking because of everything that happened to have it serviced again because they canceled my last service due to the COVID, they told me Im out of warranty now. But its the same problem Ive been having since I got the range. Ive called in again but nobody has gotten back to me. They were supposed to push it up to management. I made a complaint with the Better Business Bureau regarding whats going on.

The door does not shut properly and the racks inside are not easily moved in and out of the oven. The racks just scrape the lips they sit on. For the oven to keep the consistent temperature the oven constantly audibly relights when baking. I wish I had bought a Thermador.

When we went to shop for appliances, the first time we saw the model from Viking Refrigeration I had already considered it. I did some research. It is supposed to be a quality name and it was a model that was on sale. It was affordable and would do a good job for us. The refrigeration is fine. The retractable filter is what I like best. But then I was a little surprised that we would have problems with the water dispenser and with the tube in the back of the ice maker so soon after we bought and installed it. Fortunately, we had to have it replaced under warranty. Overall, weve been very happy with Viking.

A Viking refrigerator came with our home, and Im very happy with it. The first time Ive called customer service, someone pikced up the phone and theyre seem to be helpful, friendly, and knowledgeable. My experience with Viking has been excellent.

We liked the look of Viking and their reputation as well so we went with them. Were not so thrilled with the double wall oven but the refrigerator is awesome. The quality is excellent and this is probably the best refrigerator weve ever owned. Its so easy to navigate in there. You can see and reach everything. But the ice maker could be improved. The bin that the ice goes into should be raised in the back so that the ice falls to the front. Im always winding up with ice all over the floor and on the inside of the freezer because it builds up then theres no way to open the freezer without the ice falling over like a deck of cards. Other than that, weve had a fairly good experience so far.

I have always dreamed of having Viking appliances. I moved into a new house and my wish came true, Viking refrigerator, Viking double ovens, Viking 6 burner gas stove and Viking warming drawer. This came with a hefty price tag but I was over the moon. A few issues with the appliance company, that was a little over 5 yrs ago. Then May 2014, out of warranty we were told by Viking and had to replace the motherboard in both ovens!!! To the tune of over $500. Viking had issues with this problem so extended warranty slightly on newer ovens, so they were aware of problems in past ovens. Fast forward 2 yrs and both ovens are down again. Big pop and smoke. Both ovens again. I have left messages with Viking. No response as of yet.

When our family bought our home we purchased all new Viking kitchen equipment. Double oven, heat warming tray, 2 oversized units, one refrigerators, one freezer, ice machine dishwasher, hood, and 6 burner stove top. Within two years the refrigerator started leaking. We complained to the company we purchased it from and he said it was the seal. They ordered a new one from Viking but what Viking failed to tell them was that the refrigerator we had purchased was one of the first 100 off the assembly line and they had recalled this item.The continuing leakage from the refrigerator ruined our hardwood floors. We finally had a rep come out and look at the refrigerator and believe it or not we got a new one after this continuing over a year. The ice machine in the freezer went bad so he ordered us a new one while he was there. The ice machine that was self standing the board went out after 4 years and it cost almost as much to fix so we threw it out. Now our freezer only freezes halfway. There is a hole in the condensing coil that they can not locate. Now the refrigerator that was replaced the door keeps catching and it will not close properly. The dishwasher would not drop water after 5 years. Could not figure out why it would not and just ended up throwing that away.

Viking went well with the house I was remodeling. We replaced a pretty old refrigerator, and I like Viking better. I also like the temperature control feature. But the dealer and the delivery company were jerks. They were just opportunistic and cutthroat. Their business practices were if you don’t say something, its your fault for not asking and you got it. Basically, the kind of person Id never recommend to deal with again. I told the delivery company, “Typically, bring a small van cause you cant get up of my drive way.” The idea was to get the van, instead of a 40-foot or 24-foot semi tractor trailer. And they said it was my fault.They refused to redeliver it, so I called the people who sold it to me and said, “Hey, this is crazy. I told you ahead to have a small van, and the delivery company that you paid to do it is refusing. They said not only theyre not gonna help me, but if I didn’t pick it up in the next two days, they were gonna start charging me for storage.” They pointed the contract clause and said that it has to be deliverable by a full size truck. It didn’t matter if I said something on the phone to them. The contract clause specifically go down the detail, black and white and I was at fault. Therefore, they were not gonna help me. So its pretty bad. But we managed to get it home because my nephew had a pickup truck, so we picked it up. I bought every single Viking thing in my house online from different places, but this is the first time Ive had that problem. Ive never had any problem with the equipment itself. Viking itself is fine, but everybody else did a bad job.

Our house was on fire and we had deadlines on different things to get done. We needed the liquid propane and so instead, we got natural gas and had to do the conversion and had to get reimbursed by the dealer. It was not a pleasant experience. Our house had a Viking Range in it so we had to buy a Viking Range to replace it. However, the dealers were terrible. We went to two different places and they both wanted to sell me something that isn’t in stock. They told me, “Oh, yeah. We can get it and we’ll have it in such and such period of time.” Then they wait 24 hours or so and then called me and said, “Oh, I am sorry. We just learned that this is backordered and you’re not gonna get it until hell freezes over.” So I canceled one order with one dealer, then went to another one but they pulled the same stunt on us. But it was nice that we got an extra microwave and a 5% rebate, both offered by Viking. Also, I like the small oven and the hood.

The fridge didnt work when it was installed and it took five months to replace it. The stove was installed in July and it got fixed today, on the 1st of December. Ive been working through the general contractor and hes been using a company called Jarvis who I would not let back in the house after today. It has taken til the 1st of December to get all the burners on the stove to work. Its just a disaster. If you give me a million pounds in cash and all free appliances, I wouldnt have Viking in the house. Ill never tell people to buy Viking.

Th experience with Viking has been good so far. The silver is fantastic but it’s funny how things are made nowadays. The old Viking stove was a lot heavier and solid compared to the new one. But the stove works great and I have no issues with it. When it first came out, they had to come and fix the seal on the front glass. During manufacturing, it was smooshed and not done right. But they fixed it quickly. I like how quickly and evenly the range cooks. But in trying to clean it up, I take the grates on and off and I noticed that the shiny part that’s the top of the stove scratches super easily. My last one didn’t do that so the coating isnt as good as it used to be.

I had Viking for 14 years and I never had a problem with it. I liked it very much and decided to go with it again. The first one I had, I liked its dependability and the way it cooked. It was a high performing stove, and I liked that. What I have now is the same model, newer, and it’s no different. I had two problems however. I ordered my Viking range and when it came, there was a gas leak in it. The Viking person could not find any smell of gas, and he thought I was crazy. I had the gas company out and they found that it was inside the stove. Then the second time, they took that stove away and gave me another one, and I had a defect in that one also. So, I’m on my third stove, but it’s finally the right one. The installation teams have been fine too.

Im very disappointed with Viking Refrigerators. I bought many of Vikings appliances, and theyre supposed to fix our refrigerator, and they don’t fix it for me. I bought it open box from Best Buy, and the only damage they told me was the exterior with a small dent, but to my surprise, after I bought it, the interior was also damaged. I requested Viking to replace the inside, and they don’t want to do it. This has been going on for three weeks, and Ive called them eight times.

Weve had Viking in the past and the Viking refrigerator was in the house when we bought it. It was a new Viking, so we registered it. Its probably the model that was chosen, but to not be able to have water in the door is difficult. When I open the door and want to pull out that longer middle drawer, I cant without opening both doors. And if I want to pull out the right side drawer, I cant do that either without opening the door. Theres nothing I can do about the shelving or the way the drawers is pulled out. So, it isnt really all that convenient. We cook all the time and its difficult to arrange the refrigerator. A Sub-Zero is a better refrigerator for us.Also, were used to having a gas range, so Im not familiar with having electric. The rangetop doesn’t heat quickly and when I turn it off, it doesn’t turn off quickly either. So, its really a challenge to get it figured out on how long do I cook something. And the oven, too. It’s not calibrated properly. So what I normally would cook in 20 minutes takes closer to 30 minutes. I would not recommend Viking to a friend. The dishwasher is the same thing. Those are expensive appliances and I am not that thrilled with any of them.

Constant repair of Viking vgic365-6bss range. One thing you can count on around the holidays is to work on this piece of ** range. I was sold on the idea of handing this down to generations to come. I would not wish this piece of ** to any of my children. Shop around and read reviews. Regrettable.

I had a friend that had a Viking range. It was reliable and I also like the way it looks. The Viking range was good, once I got it fixed. My favorite feature would be how quickly I can cook a meal, the burners get hot and the oven stays relatively warm. The feature that I do not like is on the oven, how the temperature resets. If it gets up to 400 degrees, and you’re baking a cake, and then, it stops. Once it reaches 400 degrees, a fan comes on, it’s like I have to cook the cake a little bit longer. I dealt with my home warranty company. I think it was the igniter switch but it took of months to get the part ordered. But that was the only bad part.

Ive seen Viking Ranges in the past in the stores and we decided to go with them because of the quality of their products and name recognition. We got a commercial pipe stove and we like the way it looks. We do a lot of cooking. We bought the range at National Appliance up in Wilmington, Delaware and they were very helpful and very knowledgeable. They walked us through the different competitive brands such as Monogram, Wolf, and Viking. They showed us the pros and cons of each one, and what other consumers that purchased them liked over what model over the other, which led us back to the Viking. So far, our range is everything I thought it would be and the glides in the oven racks are our favorite feature. We also try to maintain the oven and clean-up has not been an issue.

Viking is a good brand. I have all Viking appliances and I love them. I bought the refrigerator three months ago and I like everything about it. The salesperson who sold it to me was nice, friendly and helpful. Overall, it was a great experience.

I love my Viking range and I am happy with it. The range is of high quality. The Viking’s team was great at getting the people to fix the little knick-knack that we had with the door, and they were pretty good.

I found Viking Refrigerators at the expo 10 years ago and I bought a refrigerator-freezer. I thought I was buying a decent product, so I was happy but it has been problematic. The door springs have been replaced twice and I just had the evaporators replaced to keep it from draining water all over the floor. There is a probe that hits the drain and the freezer. I’ve had people come out two times to clear the sink or leaking all over the floor. I bought a warranty on it and they took care of it at that time but it was an expensive thing to have. There have been multiple issues over the years and the interior of the refirgeartor-freezer was cheaply-made. The pieces of metal that they stripped across the top of the glass, on the shelves, fall off regularly and do not hold on. There are things that dont fit, the finish is not good and the drawers dont close evenly. You got a crisper drawer down at the bottom, but it hangs halfway out. The plastic was cracked in a couple of places and they said that those were cosmetics, so those werent under warranty. They look great but I may have done better buying a GE rather than going and spending the money we spent on these. Their work at some of their parts were still under warranty that they just fixed but I spent $2,600 on repairs three weeks ago. Viking Refrigerators refer you out because they don’t have their own service team and I worked with a company called Lakeview. The tech that worked on the refrigerator-freezer used to be a long-term employee with Viking prior. After he put it back together and I opened the freezer baskets at the bottom, the piece of trim flies. We put the trim piece on the wrong side and they need to be rotated. I dont know what they cost now but they were $6,000 aside. For the amount of money you spent for refrigeration, you would expect it to be a lot higher in quality. I had Sub-Zero before and I replaced it but I may have been better off going back with another set of Sub-Zeros, knowing what I know now. Unfortunately, I am done. Im just getting ready to buy another microwave. I was trying to get a Viking guy to call me back from one of the showrooms and Ive left messages for them a couple of times but they dont return calls, so its frustrating. Since I got a Viking microwave and the whole interior of it has corroded the part, its basically a throw away. It cost $700 to get another microwave in there. Sharp makes them all and Viking is their later one. So, I bought a $200 unit that gets the logo stamped on it. I also had a Viking dishwasher that I put in 2008 and I had to replace it two years ago. It just came apart. They didnt have parts for it because the maker of the dishwasher went out of business so, I went and bought another new Viking to put in there. I also bought vents and re-did the whole kitchen with Viking.

The Viking refrigerator came with the house and we noticed a couple of issues with the drawers. It’s not closing properly so you have to move it a little bit to get around with it. Also, one of the trays seem to not lock properly.

There have still been some installation problems, but we’re working on it. The range does not sit all the way in because the gas hookup isn’t compatible with a spec home. So theres a three-inch gap between the range and the wall. We were told by Nebraska Furniture Mart, which is where we bought the range, that we needed to get an L joint to connect it and push it further back. But they havent been able to do that. Theyve given us absolutely no guidance in what to do about it now. Changing it from a connector that comes up through the floor is simply not an option. According to our builder, its not usual to put the gas line through the floor. It’s usual to put it through the wall because ranges normally have a dead space at the bottom. Apparently, Viking does not. It’s not my first Viking, so I dont know why it never happened before. Nebraska Furniture Mart has been zero help. So we’re working with our builder to see what we can do. The range is not flushed against the wall. So when the automatic fan comes on, it vibrates like crazy. We’ve built several houses and we’ve had Viking range before. We like it and it’s a good range. We’ve never had any problems with the actual functioning of the range.

I used an online Viking dealer to purchase the range and the sales was very good. But the dealer sent out a really bad delivery crew and it cost a whole set of headaches. They sent the wrong person to do the installation and left a scratch on the floor. Ive been using my Viking range for six months and I like the look of it. However, it makes a large banging noise every time I turn on the oven and they told me that its normal. Also, its a product thats so expensive but weve already had one issue where two of the burners didnt light. So they came and fixed the burners within a week. Their customer service team was fantastic and I had a really good experience with them.

We like the features in our Viking refrigerator and how it looked. It fits in the whole kitchen. Our experience at the dealer was fine. Id recommend Viking.

I had a Viking range that lasted for 18 years, which was great. When we replaced all our appliances, we stayed with the whole Viking line, ‘cause we got a discount. They included the refrigerator if you bought the range. However, when they plugged the refrigerator that they installed, it didn’t work. It didn’t even come on. Then we got into a little argument with the guy and told him that they gotta take the refrigerator out if it doesn’t work because P.C. Richard, where we bought it, said that they should not leave it there. But they made good and they came back the next day with another refrigerator. At the same time, the range didn’t work either. I had gotten into a big argument with Viking headquarters and P.C. Richard that the range doesn’t work and they didn’t believe me so I had to wait a couple of days to get a Viking repair guy to confirm that it wasn’t working. Then, I had to wait four days for them to take the range out of my house and bring a new range. Also, theres a minor issue with the dishwasher. So, overall, the appliance purchase was a very bad experience because the guys were in my house installing everything half of the day and I gotta wait for them. We wasted five days on the whole process. Moreover, they have a Viking pots and pans set, which is $500, and I told them that they should send me a gift certificate for all the hassle that I just went through, but I never heard anything back. Lastly, the customer service reps at Viking knew everything that was going on but no one from them ever got back to me even though they told me I had to keep going to the retailer, and that was a nightmare because of the way P.C. Richard set up with inventory. Given my feelings with Viking, I have mixed emotions about recommending their products.

I have owned a Viking range oven, microwave and refrigerator for over two years. Although I did not purchase them I was very excited when we found out they would be included with the purchase of the house. Since then I have been less than impressed. The refrigerator constantly leaks from the bottom of the pullout freezer. I have taken it apart myself and had multiple repairmen look at it to no avail. It has ruined my wood floors and constantly has to have a towel placed under it to soak up water.My oven was working ok for longer however now the fan constantly runs. Regardless of what mode its in (including when its off.) This has made my kitchen a very noisy place. I have yet to take a part and diagnose this issue. Lastly my microwave constantly blows fuses. The clock is too hard to see on the small screen and when it does work it is very inconsistent.To add insult to injury, the cost of fixing any of these issues by certified Viking suppliers is absolutely outrageous! For the time being we are dealing with what we have until we can save money to replace each product in the kitchen. I am very disappointed and would not recommend this company to ANYONE! Buyer beware.

Viking ranges are so expensive and buying one was not our goal. But we just remodeled out kitchen and when we went into the showroom to start buying all the appliances, we walked by a Viking range and it was the most beautiful thing we ever saw. My husband loves to cook and we thought we had to have that. So we spent the money and bought one because of how it looked. Also, the brand name is nothing but the best. Viking is synonymous with quality and youre gonna lay down some bucks for it but it is worth it.The reps at the Viking dealership were super great. It was a location where they sell several brand names but the rep that helped us couldnt have been more helpful, nice, and informative. We bought the one with the four burners and the grill in the middle. My husbands favorite feature is the grill and mine is the baking oven. I like the way it has the latch pull out which are like on rollers. The quality of the range is beautiful and our experience with it has been great so far. But Im concerned about the way that little vent that is at the back of the cook area is placed because when it bends out, it kinda hits on our backsplash and over time, that heat at the scene may be an issue. I wish the guy told us that when we bought the range, but that is not a complaint. We bought the Viking dishwasher as well. We had a guy come out and he said that they are great dishwashers but he hates to work on them because they are so complicated. Youve got to pull things apart. But he said that he doesn’t have a lot of problems with them other than it sucks when he has to work on them. As a consumer, we bought it because it has the bottom rack, the top rack, and this little rack underneath that you pull out where you can put utensils or knives. That is brilliant. I show everybody that feature and every person Ive shown it to said that they wish their dishwasher had that. So it had an extra feature that, for a consumer, is a winner. We almost bought an under-the-cabinet-microwave-drawer from Viking, too. But we didn’t do it because in the Viking ones, the buttons are on top so, there wasn’t going to be enough room once you put your granite countertop on. People don’t generally put those low so you cant really get your hand to touch them. So, we went with a Sharp microwave drawer because its feature was you pop open that little drawer for all the buttons. So, it was better and easily accessible. Aside from that, we would have bought all Viking.

Viking is good stuff and made in the U.S, and the quality of our range has been good so far. We wanted a big range and the dealer was well-versed on the product.

The quality of the service from Viking is pretty good and their reps have been great. On the very top of the refrigerator door where you put the butter, it has these little flimsy plastic doors that hang over. When you shut the refrigerator, the plastic doors open and the butter comes out. Viking could make those a little bit more stationary or stick more. I also had to have someone come because the ice maker wasnt working. But the problem was they could only come and service our house on Tuesdays and Thursdays but wed be at work. So its hard to have someone come out to service the ice maker. They were great about getting to send someone out but I had to cancel it because I thought I was going to be able to have someone here. I cant have someone here all day and then theyll call and give me a two-hour window that day.

We got a Viking Range when we purchased our home and it was recommended by the builder. Its been good quality so far and it cooks quicker and more even than the previous range we had. Im very happy with it and Id recommend Viking Ranges.

I’ve known about Viking Ranges for a long time and I like the features of the Series 7. I bought my range from Bade Appliances where they had it on display. The quality of the range is very good and the convection bake is my favorite feature. I use it everyday to cook some chicken for my dog, and it’s very fast. The chicken comes out very flavorful and moist too.

Stephen and I purchased a Viking kitchen package and the 5 year warranty in October 2010. We spent over $16,000.00 on your kitchen package. When the Viking range arrived we were extremely disappointed to discover the range rear panel exhaust fan was broke. Since then we have had repeated calls to the repair company for the same problem never to be resolved. The oven shuts off in the middle of cooking when at 425 degrees. The range will not go on until it cools down after 30-45 minutes. After the oven is turned off it makes a terrible loud noise. Our warranty has ran out and I will not pay out of pocket for repairs. That have been occurring since day one. I want my oven repaired as soon as possible. If no repair can be done then I would like a new range that works!This was November 2015, still have not received the fan. Range is still not working. Called repair center over and over they have not received the part and Viking does not answer the phone or call back after leaving messages. Viking has never back these products or been concern with our problems. We had many issues and repairs. Range is not used daily, should not have all these issues. Advise anyone looking at their products should take the time to educate their self on Viking issues. Sales man talk us out of Wolf and subzero. I should of stay with my first choice. Seem Viking dont care about your post seeing all the complaints listed. I wanted to leave no stars but I had to leave one before it would post.

I like everything about the particular Viking refrigerator that I bought. Its very quiet and the quality is very good. The lighting inside is amazing and the outside and drawers are nice. However, their setup was totally not what it shouldve been. They came in, put in the refrigerator and that was it. When they set it up, they put the handles on and they left. But the handles need to come back off to get the plastic out, which they never did, so it was there. It took me about two weeks to peel off the plastic thats so tight on that refrigerator. It was like pulling off glue off the refrigerator. They came back once and the guy was late, and I had to go to work. And then I never recalled them to come back. My husband peeled off the rest. Also, when you pull out the drawer on the bottom, the other drawer comes out with it, and you have to push it back. Other than that, Im really happy with the refrigerator. Its really nice and I love it.

Updated on 02/11/2020: I have had Viking appliances for less than five years and have had nothing but problems with every one of them. The refrigerator was so bad that they gave me a new one that was suppose to be redesigned. Well after just a few months I have had nothing but problems with it. I have to make ice cubes in trays!!! The springs break on the doors, top shelf on the right side freezes anything you put on it. Viking should be ashamed of themselves for ripping people off like this. Now my range will only work at 350f and the control that I need is $1,400.00 for just the part and viking has done away with their service company, now they sub it out to a local repair shop that knows nothing about this line. I am going to buy a new Refrigerator and I will be posting the old one on Youtube when I destroy it with my excavator just to get some satisfaction.Original Review: I guess I am another dope that bought these appliances without reading the reviews! I thought you get what you paid for but not with Viking appliances. I have the 42 fridge and the 48 range with the griddle option that has not heated up and worked right since day one. The fridge is a complete piece of you know what!!! The ice maker which freezes the water every three months and stops the ice maker from working and has to be thawed is a joke which the repair guy told me it is a known problem but still will not do anything about it.My floors were also ruined from that problem. The ice will not come out right and gets clogged or you get one cube or 100, no in between but then the rest will come out 10 minutes later on the floor. Spring on door has broke. Now the latest is no water on the door and the high temp alarm keeps going off. We all need to get together and file a lawsuit against Viking because this is just not the way to do things. How do they get away with this? DO NOT BUY ANY VIKING APPLIANCES no matter how nice you think they are!!! You will regret it!!!

Do not buy. We purchased a Viking Cooktop and Wall oven 7 years ago. We believed we were paying for top of the line equipment. Within two years the lettering that identifies the temperature settings on both wall oven and cooktop had worn off. Now, the only way to know what temperature youre cooking on is by looking at the manual for reference. We spoke with Viking and they said this is not covered under any warranty because its cosmetic. If you are looking for quality in product and customer service, keep looking. Very, very disappointed in how they stand behind their very expensive product.

I knew about Viking Ranges from back in the days that it’s a high-end commercial range. They’re one of the first ranges from back in the day that have been still around, and I recently also heard that they have improved their latest model. So, I decided to go and get one, and I love it. I like that it’s easy to clean and take apart. I like the aesthetics, the way it feels and looks, as well and it seems good quality. Its industrial quality is my favorite. Ive used my range and have gone back to the department store. I looked at the lower-end models and the integrity of the material isn’t there, like the grill grates and the griddle. Everything is just built a lot better on the Viking gas range.

I wanted a classic gas stove and didnt want one with computers. The Viking range was simple and that was why I got it even though it was not as good as Wolf. But I had a question about the product because it was so hard to see one. I got the cheapest 30-inch range and the showrooms had none. I was told by a Ferguson person that there was two of this one and so she called and said, Oh, ones not supposed to be there, they have upgraded it. I called Vikings to find out what they changed because the price was lower. The rep was short with me and she wasnt the best customer service. Also, when I was buying it, I was told there was nobody to service it in Williamsburg. I told them that Port City does and so the rep called them and they go, Yeah, we work on them. They even put it down on my sales receipt. The day after I got it, I roasted a bunch of vegetables and there was moisture in between the glass on the oven door. It didnt go away for four days. I called Ferguson and they called Port City who sent a guy out. My stove has a middle burner thats oblong and its one of the lowest BTUs. This one wouldnt light like the other one. The repair guy said that it was the same as the round one but there were more holes and that was normal. The installers said they were gonna replace the glass thing in the middle. But its never done it again and now, Im worried and Im afraid to say, Dont fix it cause theyll say later, Oh, you wouldnt let us fix it. The moisture does dissipate eventually and I have faith in my repair guy that hell do it right cause Ive known him for years. But since the day I got the oven until now, I still dont have the part. Other than that, everything seems fine to me.

I like the quality and the fact that Viking refrigerators are made in the US. We got one delivered in June and it was a $3,500 fridge, but there were many issues with it. The doors could not be adjusted and the panel on the bottom didnt lay flush. On the second day we had it, it went up to 80 degrees inside. It started heating up at about noon and then by that evening, it was around 84 degrees. My husband reset the fuse box the next morning at 6:00 AM. It must have rebooted it so it started working again. When I spoke with the customer service representative, she told me they were not going to send somebody to look at it because it was working. I found that unacceptable because there was something wrong with it. There was moisture in the seal between the refrigerator itself and the freezer. I could see where the freezer had somewhat warmed up because there was icy buildup on the shelves. Initially, I wasn’t that satisfied with the customer service with Viking. The freezer was lukewarm so we had the approved rep here in Hawaii come and look at it. He couldnt figure it out so we ended up ordering a replacement for it. The new one was delivered two days ago and I like the double door opening. Right now, though, I feel that I am satisfied but I hope something doesn’t go wrong because of the issues Ive had.

My daughter got a KitchenAid but I don’t like it at all because when you close one door, the other one doesn’t close all the way or it stays open or you have to open both of them. Every time I go over to my daughter, I try to clean her refrigerator and five minutes later, the fingerprints are right there back again. It just really annoys me. Im kind of a brand name person and Viking means something that’s classy. I like the look and style of it. I like the weight and the handles were strong. All my appliances are very personal and I have to like the way they feel.Everything has been good with my fridge but I havent quite figured out how to work the panel on the door as far as changing the temperature and I havent really investigated it as far as the manual goes. But it stays cold. I like that it doesn’t show a lot of fingerprints.I do use a cleaner on it, but it stays on it. It keeps the fridge looking good for quite awhile. When we ordered it, it had the other grill on the bottom of it but when they delivered it it had the solid tray on the bottom. I think it was new change but I like it. Also I do like the separate compartments in the freezer. Theres a couple of shallow ones and the bigger one on the bottom.I love my Viking refrigerator. I would get another one. Some people think youre going to get Viking just because of the name but I did try to have an open mind when I went to purchase my refrigerator and checked out another one. Maybe I did buy it because it says Viking on it. Im going to have the fridge for a long time, so I might as well get the one I like.

I had nothing but headaches with my Viking Refrigerator because of the little thing at the top for ventilation. The guy installed it too far to one way. He acted like he knew what he was doing and as though it was no problem. He took the tape off, and put it all the way to the right when it should’ve been centered up. The guy from Pac Sales says they’re not going to do anything about it. I said, “I’m an older person. I can’t take it off.” We’ve got to pull the refrigerator out and the thing at the top. My real dilemma is that they want me to take it off, take it down to the store and get the new one to put it back on. The lady says, “Well, why don’t you hire a handyman to do that?” I go, “A handyman? That’s gonna cost me money to have a handyman take this off.” I felt very dissatisfied with that situation. I like the refrigerator and how it’s keeping certain things cold. Its roomy with lots of different compartments. Its really nice and looks beautiful. My favorite feature would be the ice deal because I can just scoop it out. But I’m having a problem with the filler thing, that I feel I’ve been gypped. I should’ve been more assertive towards the salesman and the others. I was lost in the delivery and now I’m at odds with them to have it fixed. Viking should have some very faint lines from the top of the refrigerator where they should’ve had the insert.

I purchased a Viking refrigerator thinking that the product would be great. I have owned Viking grills and loved them, the quality was amazing and they lasted! I was wrong. The refrigerator is so loud, it hisses, seems to continuously run and makes a banging noise when it is running, rarely shuts down and when it does shut down (for 5 minutes) it makes such loud popping noises you would think a car is backfiring. I tried to return it to the appliance store but they told me it was a special order fridge and cannot be returned. I am so disappointed and feel like the $3250.00 plus tax that I paid was thrown out the window! I recently saw on the news about a refrigerator exploding and I am nervous that this one will do the same. I will not purchase another Viking fridge and also will not shop at Bill Smith Appliances in Fort Myers FL again!

I purchased my 36 dual fuel oven the summer of 2005 and had installed by mid-fall. It hasnt worked properly since the day I bought it. I threatened legal action after the first oven was installed as the the burners would not ignite and the oven would not maintain a consistent temperature. After several months of frustration and battles, they replaced the unit with a brand new one which has not worked properly since the day it was installed. For the second Christmas in a row, I have not had an oven. I have manually lit the burners for 2 years now after spending a small fortune on replacing ignition units. There has not been a six month period since the unit was installed without one or several repair calls. Viking has no interest in standing behind their products. I know several people personally that have purchased Viking products and got to the point of legal action because of their appliances not working. One in particular installed a wall oven only to have the glass melt off and fall onto her brand new kitchen floor the first time she used (thank God someone wasnt standing in front of it).

Our old Viking Refrigerator was unimpressive for the price. It was just an ordinary refrigerator with a Viking label on it. It was eight years old and a particular part broke. We could have fixed the thing for $200 but they discontinued that part and it was not available. They supposedly keep spare parts for 10 years, but I suspect that this part was defective or broke a lot, so they ran out. So our opinion of Viking is not very good.We bought a new refrigerator and it was the only one that fit in the space that we had. It also costs $1,000 more than other virtually identical refrigerators made by the same company. There were also other better refrigerators that are too tall. The new refrigerators drawers and shelves worked better than the old ones. Its a decent refrigerator, but all refrigerators in that price range are at least as good. Theres nothing special about it.

My wife wanted to get matching appliances in our new kitchen, so we got Viking Refrigerator to match with our French door oven. I like the control panel on the inside of the door of the refrigerator with the display, temperatures, and the different controls. Pacific Sales was my dealer and they were very friendly and helpful. Overall, the experience has been good. However, I was a bit disappointed with the issue of the refrigerator and it happened after a year, so it was just out of warranty. Before the Christmas break, I opened the fridge one morning and noticed it was warm. It continued to get warm and got up to about 65 in the fridge and well above freezing in the freezer. I placed a service call with a local company Pacific Sales recommended. They told me to reset the power. It didn’t really make any difference that day, then the next day, I checked again and noticed the fridge was working. I kept my eye on it and its been working ever since.

I’m in real estate and I see Viking refrigerators at homes and I thought they were consistent kind of somewhat to Sub-Zero, but they’re horrible. The fridge keeps breaking as far as the doors and the cooling system and the ice machine doesn’t work. I made lots of phones calls and I’ve been talking to their customer service team several times. They ordered the parts that were in back order and took months to get here. The first time something broke, I was without the doors and the condiment shelving for about three months. And when I called, they said they’re still in back order and they couldnt tell me when they’d get here. Finally, they got here. And a month later, two more things broke. The cooling system has broken twice and the freezer stopped cooling once. And then I had to wait for parts for that to come in. I lost hundreds of money in food over the several times when it was broken and we didn’t have a fridge. It’s a really bad experience with the quality of the product, customer service and repairs. They should have items in stock that don’t take three to four months to get, especially when I’m spending $13,000 on a refrigerator. The timeframe to get the part or get the service company to come out is pretty frustrating overall. And they need to improve the product. I would not recommend it to anybody.

In 2006 I purchased a 36 4 burner with griddle range, the under counter dishwasher, the large Viking fridge and outdoor pit - all Viking. I strongly recommend staying away from all Viking appliances. I have been dissatisfied with every single one of these appliances! They are very expensive and I am now on a first name basis with my repairman. When I attempted to contact Viking, their customer service was beyond inept. They never ever returned my phone calls and when I reported this to the BBB, I finally got a response. After a long discussion, I was supposed to get a return phone call. Well 3 months went by, then 6, then 12. I reported it to the BBB again. So lo and behold, I got a phone call. Nothing was done. There was excuse after excuse. Regardless of money, there are better alternatives to Viking. Talk to your local appliance repair company and they will tell you who to look at and who to avoid. I promise that they will not recommend Viking. Proceed with caution.

I like my Viking refrigerator. So far, the quality is good. We bought ours at Best Buy. They did a nice job, came in, and set it unit up.

Initially, we had a difficulty with baking, and then the temperature just cut off. It ended up taking an hour and a half to bake one sheet of cookies after it had warmed up for a good 20 and then 40 minutes. It took a long time. Someone came out, and he said nothing was wrong with and it hasnt done it since. But so far, so good.I live in an area that is lower population. We dont have as many service people to service. Initially, I was told I would have to wait a month to a month and a half for someone to come out and look at it. I pleaded with the gal on the phone. “Well, it’s just before Christmas, and I have a four-year old. And were looking forward to baking.” Lo and behold, someone had availability in their schedule. She called me right away and said, “I can get you in right away. Are you available?” I said, “Of course, I am.” I was disappointed in that. I said, “Gosh, if I had any future issues, it would be a bummer to have to wait that long for service.”In addition, I can’t get a pizza pan to go all the way in. Its not the depth of the oven. It just needs to be an inch and a half further in depth, and then a regular pizza pan could fit in. That was shocking to me. We ran into it on the first day of our move. We had the movers here and I thought, “Oh, Ill just pick up pizzas and cook them in the oven.” Because we live a ways out from any pizza place. I had to cut all the pizzas in order for them to fit into the oven, which is a pain in the neck. And then anytime I go to fix a pizza, I cant use the basic pizza pan, which is a bummer. Other than that, Ive enjoyed using the stove top, and the oven has been great since. Ive been happy.

Given my understanding of the quality of Viking, the fact that they had a freestanding refrigerator that would fit in my space and the configuration that I really liked, I went with the brand. I really like the French door configuration without having to have an ice or water dispenser in the doors. So far, the qualitys great and I hope it continues to work as it is. I love the product.

My wife and I liked the cabinetry that was in the house that we purchased except the refrigerator was a KitchenAid counter-depth. We wanted a new one but the cabinetry kinda limited us on the size because it has room for a 48-inch wide counter-depth refrigerator only. So, we went looking and KitchenAid Sub-Zero had a very solid name. Its made locally here in Chicago and it was a top consideration. However, their pricing wasn’t as favorable as the Viking which we felt had the same features and has as good a name as the Sub-Zero. So, we decided to go ahead with Viking because with them, we were able to save a little bit of additional money.Also, when we bought it, the original kitchen was done in white appliances and we decided we wanted to go with the stainless steel look to get a little more modern look. But it required a new built-in oven and a new refrigerator. And with the deal that was going on for the Viking, if you bought the oven and the refrigerator, you got a free dishwasher. So, that was another reason why the Viking brand stood out for us at the time.So far, its has a very solid refrigeration and it’s got a nice ventilation system that if there’s something that’s going bad, the whole refrigerator doesnt necessarily smell bad. It also has this great little spot on the bottom where you could put a pizza box which, with the depth of a refrigerator, is not an easy thing and it’s kinda out of the way. So, that’s a nice little feature. I like the style of the coolers as well and the fact that the drawers have an automatic soft close. So, Ive been pretty darn happy with our Viking refrigerator. We’d gone to Abt Electronics which is local here and he go-to place in Chicago. We ended up looking again online just to see what was available and found a place called the Appliance Connection. Theyre out in New York and they also sell very similar high-end appliances. And because of what the end process was gonna be, we ended up going with the Appliance Connection. It was over $1,000 that we were gonna be able to save by utilizing them as compared to using Abt. However, the delivery took over six weeks and when they delivered it, they sent two guys. But the refrigerator that we purchased weighs 500 pounds. It’s a heavy refrigerator and the two guys who delivered it said that they couldnt put in in our house. But we told them that we paid for it to go into our house. They ended up having to send another crew out three weeks later to finally get it into the house. It became a pretty big fiasco as far as we were concerned. Also, on the day that were supposed to come out, they said they were gonna be there then, apparently, their dispatch had given them a bad address or the one appointment took longer than it was supposed to, so they didn’t show on the day that they were supposed to come. All in all, I don’t think I’d ever buy from them again. But it was nothing that Viking had done. As a matter of fact, I went to Viking and complained about Appliance Connection being a reseller of their product and the next day, I was getting a manager’s call from the Appliance Connection to try and make things right. So, Viking did everything they could to try and make it as good as possible. Also, the refrigerator is in now as well as the oven. They are both great and Im very happy with them. Viking also has a great name in ranges and stoves and the double oven we got from them fit the spot. It works well and looks good. It’s very nice and phenomenal. The oven and the refrigerator are pretty close together and my wife didn’t want two different looks. She didnt want the handles to be off, for the color of the stainless steel to be slightly different, or even for the grain of the stainless steel to be slightly different. So, when you’ve decided that youre gonna go with that oven, it pushes you to go for the refrigerator as well.

We have all Viking appliances. We have the convection oven, microwave, dishwasher and range. All are great. We had been going to open houses and a lot of the model homes have Viking appliances. I got a Viking refrigerator for the high-end performance and the quality is very good. However, I had gone to an authorized Viking dealer and the people there were not so great. I would not recommend that store ever again. It was just a regular store in Pleasanton. They sold many different high-end brands but we had already chosen Viking so we went in and just said we wanted Viking. The sales guy was fine but once we got to the order phase, the manager of the store dropped the ball and didn’t place the order. They told me it would be two weeks and it ended up being about seven weeks before the appliances arrived. We were under a full kitchen remodel so all the old appliances were gone, and it was the holidays. I had to get involved with the corporate office before they did anything about it. Also, one of the burners on the range isn’t working very well now so I have to call for service on that. Its a six-burner stove and its only a month old. But I hear it’s pretty common with gas burners to do that. Other than that, I would buy a Viking again. I’m pretty satisfied right now.

The refrigerator was not working for over two weeks (totally dead - no cooling in the freezer and the main refrigerator compartment) while Viking and its local repair service went back and forth on resolving the subject. It was quickly apparent that Viking keeps an arms length distance from such issues. Also apparent is that the local repair does not keep Viking parts in their inventory for repair purposes. Repairman said the refrigerator was shipped from the factory with improper soldering of tubes. After several visits and re-soldering of tubes, the refrigerator again worked. However the repairman said if unit stops working again that is could no longer be repaired - in other words, a dead inoperable appliance. Top dollar was paid for an appliance which at the end of the day was of shoddy quality, and not properly addressed by Viking under its own warranty. Inexcusable.

Everything with Viking range is beautiful and works great, but there’s a couple of things we’re concerned about, that aren’t working right. The racks in the oven are not lined up right. It’s very hard to move them in and out. It’s almost like they’re too narrow for the track, like they’re lopsided. It’s weird. And I got the microwave oven, the drawer one, to go with the stove and a part of it looks warped. But other than that, it’s perfect. I love it. They were installed last end of July. I love how it performs and it’s very easy to clean. The only thing, the burner size itself is very broad, so some of my pots, the heat comes more to the side versus the center. I wish it was adjustable, like the circle for the burner where the gas comes out. I wish they were able to do some smaller and some bigger, depending on what pot size I had.

Weve owned Viking products for years in different houses. Over the years, their products have improved. Weve just spent about $40,000 in Viking products, in building a new home. The refrigerator we got from them appears to be fine. They built a nice product. I dont have high expectations with a refrigerator. It either keeps stuff cold or frozen. We have a separate Viking ice maker thats not part of the freezer or refrigerator, and its a nicely constructed piece of equipment.My only issue was with their dishwasher that immediately leaked. Moreover, I was in a new home without a dishwasher for two months because they couldnt deliver parts. We just got the dishwasher back a couple of days ago. The Viking dealer was good, except with their service with the dishwasher. We live in a small town in Arizona and they are the only game in town. But theres no excuse for our spending thousands of dollars on a piece of equipment that comes defective from the factory and then it takes two months to get a replacement part. Its just not acceptable We havent had any issues so far with any of the other equipment, which is good. Our Viking products sometimes had service-related issues, so theyre not as durable as some of their competitors stuff, but they certainly are attractive in their features. Ive had both good and bad experiences with Viking products, so I’m holding my breath that we don’t have any other issues. Viking has been challenged publicly on the quality of their product. So, Im hoping that they have improved their manufacturing process and their items are more durable than they were in the past.

I knew about Viking based on recommendations of friends, of the internet and of other people talking about it. I purchased six pieces of Viking appliance. The reason why I purchased the six pieces is because it all says Viking professional, but when those six pieces were delivered, one of them doesn’t say Viking professional, which is different than what I saw on the website. Its not something that Id expect because I especially selected the model that says professional. Nevertheless the Viking range is of high quality. It was complicated when were selecting the range hood because it has different kind of motors but they provided very good advice and suggestion for us to select which one we need.

A friend of mine has a Viking range, and I like the way it looks and I like its reliability. It’s durable and easy to clean too. I also have a microwave, a refrigerator and a dishwasher from them. I’ve had them since November and everything has been doing well. Viking is a great product and Ive had a good experience with them.

I wanted the quality of the Viking stove so I went with them and Ive had it for six months now. I dealt with Reno’s Appliance, which carries the Viking stuff, and they were good about getting us the package deal. So, we got all Viking equipment, and that was good. I just had my stove serviced a couple days ago because something with the igniters were malfunctioning and the range top is not working. So, they had to do some work in here and it took a couple of weeks to get their tech out here.

Insulation is saturated and has been dripping for at least a couple of years in what is now a 6-year-old refrigerator. Viking said it couldnt be repaired and that the problem was caused by South Floridas humidity. Come on. Viking is manufactured in humid Mississippi! Viking offered a special replacement discount of 20% for a limited time. We are talking about several thousand dollars here. Still living with this miserable and annoying problem. Time to vent our displeasure. Model VIRB364RSS - Cost of this 36 all refrigerator unit was $4,122.00 in 2013. P.s. We also own a Viking all-freezer, induction cooktop, thermal convection wall oven, microwave and warming drawer. Vikings response to what was obviously a defective product---disheartening and weak.

We purchased a complete Viking kitchen with two dishwashers. The dishwashers, for the money spent, do not live up to Vikings reputation. The dishes are, for the most part, not clean nor are they dry when the cycle is done. Also, the dishwasher is always wet inside causing it to have a really foul smell. I am sorry to say that I have not referred Viking to friends who were building house and ones who were redoing their kitchen. I am sadly stuck with these worthless dishwashers. Had we only known!!

To say that I have been extremely disappointed with my Viking oven is putting it mildly. This oven has broken three times since 2012. Two of those times was in the middle of cooking Thanksgiving Dinner. The problem with this oven is a computer chip panel that continually burns out when the oven becomes hot. I have had to replace this part twice. I question why Viking would engineer such a problematic oven and then offer a replacement part that is only under warranty for a year. I have contacted Viking customer service by phone and by letter and their only response is to tell me the part is no longer under warranty. I have replaced the Viking oven and I will never buy another Viking product. I am writing this to alert other consumers to be aware of this issue and the lack of customer service when considering purchasing a Viking range.

I used to live in the downtown Denver area and had a loft that I refurbished down there. I had all Viking everywhere. Then I moved into a new home north of Denver. I had to buy my own refrigerator because it was a brand-new home. I decided that the Viking fit in the space the best and I also liked my Viking purchases previously back in 2000. I’ve been pleased with my Viking refrigerator. I can’t believe how long food stays fresh in it. I can leave food in there for weeks on end, and it still comes out as if I just bought it from the supermarket so I’m very impressed. I think there’s truly something going on in that box. I also like the industrial nature. It’s all heavy-duty stainless and the moving parts are very fluid and easy to operate. I’m extremely satisfied and I really enjoy owning Viking. Viking is pricey, but I get what I pay for.

Viking Refrigeration is supposedly one of the best brands in the market and my wife likes them better than the others. I’m a hundred percent satisfied with the quality. We had issues that I didn’t expect because of the price of my refrigerator but I’m not gonna say it’s a bad or terrible refrigerator and they replaced it so I cannot complain at this point, although this is mostly what I feel should not happen. Our Viking refrigerator is huge and the freezer is on the left side while the refrigerator is on the right. My wife, three adult daughters, and I are very careful at home and don’t beat up our kitchen appliances. But the drawers are breaking apart and the shelves and door shelves were disintegrating which is really weird and that I would not expect from a refrigerator with a price tag that Viking has. I assume they crack with the cold. I was very surprised and I really expected a little bit more. So I called the warranty and they sent me new ones.I had an issue with a microwave that Viking ended up fixing, though I wasn’t happy at all with the first company that came. Then I had another issue with a cooktop and the company that came to do the repair was very good. When I buy appliances with a price tag of Viking, I expect their life to be longer. The problems we had are not terrible and would not keep me from buying Viking again in the future, but I was disappointed that I had much more issues with the microwave and cooktop, that I did not expect with luxurious appliances such as Viking.

I liked the vegetable drawer that the Viking refrigerator has that you could pull out separately, and I really liked the handle. I also like the French doors. The icemaker keeps going out, but otherwise, the overall quality of the refrigeration seems to be good.

Ive seen Viking Ranges in some upper-class homes and some friends of ours have them. My wife and I had a premium range, one of the chef cook ranges in another house but it wasn’t a Viking. So, when I looked around in Harway, one of the dealers had four models of Viking. They have a showroom floor that has almost every Viking range they made and then they have a couple of other brands as well. I pretty much knew I wanted the Viking one when I walked in there but I looked at the other one. There were a couple of range that when you put them on simmer, the simmer runs out completely different holes that you just think about the burner.The other range has big holes and it turns the gas down but if you really want the simmer, that may be too many holes to stay lit and it might be too much heat. The other one changes to an inner burner to do that. I thought that was cool but at the end of the day, theres just more stuff to go wrong. I looked at Viking and figured it out. Surprisingly, there was so little difference between them. You could get six burners in 36 inches’ range which is pretty good. And I liked the way Viking looks. Theyre very premium ovens. I also liked that the Viking burners were all the same size instead of having a simmer burner, a non-simmer burner, a big burner and a little burner. Theyre all identical and they all have a simmer feature so you don’t have to try to figure out and it’s one of those kinds of deals. Its designed a bit more for somebody that never forgets. The range I purchased is awesome. I ordered the 36-inch range which comes with a six-burner version. When the box came, it said it was a six burner but when we took it out, the range was the one with the griddle in the middle with its own four burners. I pulled the guys and told them that was the wrong stove. They pulled the box out and showed me the box that has the right part number with the right words on it. It was a big shock to us. I waited five weeks for the range to get here and I didn’t want to wait again. So, I had the range with the griddle installed. I was here when the guys installed it and I had a whole kitchen renovation done when adding this range. I was the only one who wanted and liked the six-burner one but now, I have four burners and the griddle works really nice. My wife also informed me that she liked the griddle one better. The burners work well and they put a lot of heat. Im on propane and theyre 15,000 PTV burners each so it turns out we could really cook something. And all the dishes and pots use the lowest setting now and that we don’t even need that high burner. I like being able to utilize one of the burner stove and the cooktop wont get hot enough. When I bought the range, I wasn’t trying to buy the griddle one but had I known I was getting it, the reps would have told me that there was a wooden cutting board that goes on the griddle. And it covers the griddle up so youre not looking at the ugly black griddle that gets naturally darker with time. Theres also the stainless-steel cover for it. The Viking Range stove itself has a dust-cover bottom. So, I was surprised that the Viking people didn’t try to upsell any of the options. I wanted the dust-cover bottom cause it keeps things from going under the range. These things are made like commercial ranges where theyre open at the bottom but most people don’t want that. So, I had to go back and buy that part.Then I found out that they had a wooden piece that goes in the griddle and the cover that goes over the griddle. I drove back from driving 27 miles to pick them up. I would have rather they showed me all that stuff when I bought the oven. The only reason I knew it was when I went on a Viking website and I saw all that. When the wooden thing that goes in the griddle, the cutting board and the cover first came in, they were wrong and the guy told me that he knew that I already had a bad experience. He looked and came back and told me that those were the wrong parts. So, he reordered them again so something is going on with Viking shipping. They cant put the right stuff in the right box and thats frustrating especially when youre on back order and I had to wait six weeks.When I got the stove, Viking gave me a discount coupon for their pots, pans and the skillets so I went back and bought a bunch of skillets and stuff using their discount which was really cool. Viking has a lot of accessories that were not in the store. You would never know about them unless you read their little coupon that you normally throw away. I ordered the big stainless spatula and spoon that hang and two of them are on back orders. But, the two I got were gorgeous and I’m going to hang them on the wall. If a person buys an $8,000 oven, Viking salesmen should sell up and show all the accessories. I love the Viking equipment but their process of shipping the equipment is flawed. I don’t like ordering things and getting the wrong things. Im okay with the griddle now although its not what I ordered.

I do a lot of work in Buckhead and different areas seem to have a Viking equipment. It’s something that I liked, the looks and the quality, so I pursued it on my own and bought the equipment. Upscale equipment has always been nice. It doesn’t matter what company, everybody is going to have a problem at some point. But having Viking distributor just about a mile away works out good for me. However, the door on the freezer and door on the refrigerator does not match. The finish on the door is totally different from the cooler. Otherwise, it’s a superb product. I got a good feedback on it so it’s a great and nice looking product with the exception of just a few hiccups. My favorite feature is the dual-fuel oven. Overall, I’m happy with the product and my wife is enjoying it. My brother’s purchasing an equipment too so I’ll surely get him into it as well.

Viking Range Corporation should have a class action lawsuit. Their ranges have the worst performance in the appliance field. $780 was the last bill to get it up and running. Igniters, warped heat shield, non-working broiler, junk falling off, doesnt come to temperature for 39 minutes. We keep paying to get it maintained. Viking does not return call. Law suit, I say.

Ive had my brand new Viking refrigerator since September 8 and it has been a lemon. It’s the third icemaker that’s been gone into it. The doors were supposed to come and before they could, the inside of the doors just started falling out of it. I had no icemaker during Thanksgiving and Christmas. They put one in one week and immediately it went before Christmas day. Weve been waiting and waiting and waiting, and a new icemaker came yesterday. And after 2 months, the icemaker decided to start working.This is a very sick refrigerator. I had a Sub-Zero refrigerator before and it was wonderful. But on my Viking refrigerator, every time I close the door, it dumps ice on the floor. The repairman said yesterday “Well, all refrigerators do that.” But my Sub-Zero didn’t. I was led to believe that Viking was a better appliance than the Wolf packages, but its not. I am very disappointed in what I thought was gonna be a very good product. And another thing was Ive had to ask for books to operate it. I called and told them I didn’t get any manual to work with me. They told me I can go online and print it out but it was 30 pages to print out.

Purchased a 30 inch Viking gas range that was delivered Dec 9, 2015. The oven temperature was anywhere from 25 to 100 different from the dial reading--had to buy an oven thermometer to realize that it was the oven and not me. Service guy came out a month later and recalibrated it. Temperature was still 25 degrees different than the dial reading. Technician returned two weeks later and replaced the thermostat and internal computer. Still 25 degrees discrepancy from the dial reading. Viking rep told me that I just needed to get used to the oven. A $6000 range should not perform this way. I was very persistent with rep calling and THEY WILL BE REFUNDING THE PURCHASE PRICE AND REMOVING THE OVEN!!! I am thrilled!

I’m a real estate agent so I know a lot about appliances. I had some requirements, like a French door, three doors and that special compartment with the special temperature. There were some features which when I combined with the money I wanted to spend on it, it came to this particular Viking model and I like it very much.

We still have the Viking range in our house in California. We really like it so we ended up buying Viking for all of our appliances. We have the oven, the fridge, the dishwasher and the microwave. My father and mother bought the range and they came back happy besides spending almost $20,000 on the appliances. The range was bought a couple of months ago and then we set it up two weeks ago and just tested it. I love the overall quality of the range. It is very good and I feel like it is more commercial than household because everything is so big though not as big in the inside. But other than that, it is perfect and it cooks everything faster. I would recommend it.

The Viking refrigerator was my wifes choice. We liked Vikings cooktop and dishwasher, so we decided to go with their refrigerator as well. The refrigerator that we got is a little noisy, but weve gotten used to it. Other than that, the quality is very good. We had a KitchenAid before in our old house, but our Viking refrigerator does a better job of keeping things fresh and things dont spoil as fast in it. Im happy and Ive had no problems with it.

A part that came with the range was not machined right and it didnt work. I filed a warranty claim and some local shop came out and replaced the part. Since then, the range has been great.

I’ve known about Vikings Refrigerator for years. They were in my family growing up and I liked their dependability. I like the design of the unit I have. But I had a poor experience with my Viking dealer, an online dealer. I purchased from a company called Appliances Connection and theyre out of New Jersey while I’m in Atlanta. I knew exactly the model I wanted and did everything online.But there were problems with the communication between the sales representative when I ordered the unit and the shipping department, and theres the need or knowledge of being service oriented. It was committed to me that it going to be a white glove delivery experience and that the old refrigeration unit would be removed. But when the delivery people got here, they dropped the Viking Refrigerator in my front door and left. I wasn’t able to inspect it and I had to struggle and had to pay them additional cash to be able to get the old unit removed. Other than that, the overall quality of the refrigerator is great.

Range is 1 year almost 2 months old. Range comes with a 3 year warranty. 5 year on the porcelain enamel. Called authorized service. Enamel is starting to lift. Oven light flashing. Oven is in repairable for enamel. No signs of foil on bottom of oven. This was the statement on the service ticket. Viking just wants to do a payout instead of replacing the range and not honor their warranty. We do not want a payout. We Just want the manufacturer warranty honored.

We got a Viking Refrigerator primarily because of the name and reputation. But then unfortunately, Vikings name has suffered in the last few years but hopefully, I wont have any issues with this one. The quality is fine, its fairly modern and it has nice LED lights. P.C. Richard was the dealer and they were professional and very good about it. The only thing I was a little disappointed is that it didnt have any cold water coming out and I would have expected that for a $3700 appliance. But overall, its a nice refrigerator and I would recommend it.

I like that Viking has a gas range and its large enough for the six burners that I have. I knew about them through word of mouth and after looking online at different options, I chose to buy from them due to brand recognition and the more commercial look of their ranges. When I called Viking, their reps were very helpful, easy to deal with, and immediately helped me register my range so I could get the process started in the repair that I needed. I’ve had a couple of issues but they’ve been addressed through the warranty. They referred me to a local appliance repair company and theyve been responsive. It took a few weeks to fix the issues and there was a back-and-forth on getting the right parts in, but there had been no extraordinary delays. Currently, there’s still one remaining item for repair and they’re ordering a separate part for that.

We had Viking in the past. It was something we became accustomed to and it really never gave us a bunch of problems. We decided to stay with something that we like and we got a Viking range. The Viking dealer was great. He was helpful, showed us the different products and features, and led us in the right direction. Our range is really nice, and I really like its portable griddle top.

I was looking at the Viking refrigerator and it was fit for what I wanted it for. It was also better priced than most of the other commercial units, so I decided to purchase it. I have it in my home for a year in May now and its a good refrigerator. But I had problems with it and I had technicians out here at least four times to work on it.I had a tech out twice for the icemaker when it wasnt working. Something had burned out in there so they had to come and replace that. From what I could tell, these repairmen were not familiar with these products, so they were not too sure. They were constantly making phone calls asking someone else how to do things but most of all, it was like some of these things were failing inside of the refrigerator. I also had a problem with the water dispenser. The rubber over it was broken and Viking shipped one part out. Then the repairman was out for that but it still didn’t work properly. So now, I’ve been waiting for this thing to be fixed and it has been three months. Aside from that, the BlueZone bulb burned out when it should not be going out after only seven months. I didn’t even have the refrigerator for a year. So, I had to buy another bulb which was a hundred bucks. Then, the refrigerator kept beeping after I replaced the BlueZone bulb, so I had to call somebody to come out to turn off this annoying beep. It was weird. All in all, Viking hasnt fine-tuned some of the little things on their product and everything there needs to be looked at. Even the replacement parts werent fitting and I don’t understand it. It’s also a little disappointing. I haven’t even paid the thing off and I’ve had the service guy five times out. They need to care more about customer service, too. The refrigerator is under a three-year manufacturer’s warranty but they wouldn’t replace the bulb. First, they told me that they didn’t have the bulb. So, I got the bulb at no cost. Then I didn’t hear anything, so I followed up with them and they said that I had to go back to my dealer, buy the bulb from them, and let them come and install it. Not only that, when I called Viking, they didn’t have the bulb in stock and I had to wait four months for someone to get this stupid bulb in stock. But Viking sells an $11,000 refrigerator, so they gotta have the replacement parts.

Have problems with this since 2008, with the little square pipes that connect from the refrig section down into the freezer freezing up solid with ice. When this happens the refrigerator warms up as it cuts the circulation from the freezer to the refrigerator. I have tried modifying the ducts to no avail... This is a crappy design, never seen anything like this. Ive had GE appliances that are almost 50 years old that never ice up... The VIKING is defrosting, but it looks like the cycle is too short to warm the ducts properly - either they should be tied physically to the coil for warming or changed to teflon so ice wont stick....ITS IMPOSSIBLE TO GET DATA OR SERVICE BULLETINS from VIKING, and their STAFF are clueless.... These appliances are of such poor quality, how do they manage to market this junk? Class Action? Consumers Reports?? Someone needs to shake these guys up.... The basic design is good but the product delivery is awful...

I had sliding shelves in another range so having sliding shelves in the rack inside and the price was very important to me so I chose a Viking Range. We had a problem at first and it got taken care of by their reps. So far, the quality is good.

We got a bunch of Viking. Also, all the fire stations in our local county government have Viking equipment in it so we stayed with them ‘cause it’s better than residential equipment. Then we had a problem with the oven and it was the left button on the stove. I called Viking, they gave us a reference number, and a company called Top Notch Appliance was supposed to come and fix it. They were supposed to call us to let us know when they were coming but they never did so we called them and they were closed for two weeks. I called Viking back a second time to see if there was somebody else and I was told it was just Top Notch for our service area. Then they called back a few days later and did a good job fixing it. Its just a matter of how long it took. Viking should have a backup company ‘cause the second time I called, the reference number was for the same small company. I asked the guy who came if he was the owner of the company. He said he was and his wife took calls. But Viking is a good range.

We saw Viking ranges at our friends houses and among the other brands, they looked the nicest. So, we decided to buy one and our experience with the team at the Viking dealer was perfect. also, the overall quality of the range has been great. My wife does all the cooking and she likes the range. And if she is happy with it, I am happy.

It looks like a solid and quality refrigerator. But weve had some issues in terms of not cooling consistently. Some areas are too cold and other areas are not that cold. Finding service has not been easy. Theres a list of certified vendors, but its not as easy. Its not like you call some of the other more regular appliances, like you call up Home Depot and then somebody comes and fixes it. It would be helpful if Vikings can make it a little bit clearer and more easy to find and get a service to do it.

A model that is cabinet facing, only ice making, no water, unfiltered water in the fridge is hard to find. Only two companies had the configurations I wanted for my refrigerator and Viking was one of them. The refrigerator is fine and I like it. I love the amount of room I have without the water component which was very difficult to find in other refrigerators. But Im having problems with the trim kit. Either its not installed right or its just not a good product. Its been months and I havent gotten the new trim kit to see if the issue was in the installation. We chose Viking over GE because of the trim kit, but thats where were having trouble with and the design may not be so great. Customer service had short answers like they just want to get me off the phone and I felt it was rushed. The rep called me to let me know the scheduled appointment date, but its still not fixed. Id rather just have it direct and get it fixed.

I was replacing an oven that I had for years and was gonna go buy new appliances. Plus, I wanted an electric range. I looked at Viking and the quality of the appliance was pretty good for the price. The struggle that I had was I could not see the exact stove that I bought because nobody had one in Columbus, Ohio. I could see pictures in the brochure of what Viking looked like and looked at it online, but I couldnt see it, feel it, or touch it. So for me, it was a big risk and a little frustrating. But its been great so far. I like its oven capacity a lot.

I’ve been a Viking fan for quite a while when I lived in Chicago. There’s a place up there that sold a lot of Viking products, and I used to see them on display. And I figured if I ever remodel, I’d look at them again, which I did. And I bought a whole Viking kitchen. I dealt with their distributor Elite Appliance, and they were really great. Brian, the sales guy, was really good, very detailed and he answered all my questions. I got a great price and we bought the refrigerator, the 36-inch stove and I ended up getting the Viking dishwasher for free. So, that was a plus.The refrigerator has been installed and we’ve been using it for about three weeks now. I like it a lot. I like that it’s got a lot of lighting in it when I open it up. And the separate drawers for different temperature controls seems to work well. It’s counter-depth and it’s got a lot of room in it. I also like the lower drawer freezer and the sliding shelf. And now, I got an icemaker that works again, so I like that too.

Id heard of Vikings reputation and I went with them for the rebates. I’m having a problem with their microwave as the tape over the keypad is bubbling. I contacted Viking and they referred me to another company to come fix it. I was in contact with that company twice and they said, “Can you send us pictures of it so we know what our repairman is looking at?” And I did, but it’s been close to two weeks and I haven’t heard back from them. Nonetheless, Im very happy with the range. I like how the burners are raised, so it makes it easier to clean. It’s expensive, but if you’re going to really indulge in cooking and you want longevity, then it’s worth it.

We purchased our Viking DF Range in August of 2003. Our first problem surfaced during installation by Sun appliance in St Joseph, MI. The installer noticed that the surface grill grates were not manufactured level and would not set lever over the burners. They had to be reordered three times before we received one that lay flush. My thought was that a range costing almost $7,000.00 had such poor quality control that it left the factory with parts that were poorly manufactured.After several months of use, we noticed that the little rubber feet that fit on the bottom of the burner grates were falling out. I attempted to glue them but with no long term success. Out of frustration, I called Viking and was told I had to purchase a brand new grate at a cost of $35.00 plus shipping because they could not sell me this little piece of rubber worth no more than a $1.00. I finally found some on the internet in a Viking parts bag for $14.95 for 16 pieces. My opinion of Viking and my $7,000 range began to slip. A few years later the broiler element, PJ010002, went out at a cost of $299.00, including labor. Now, I am really getting upset. I had my choice of several other brands but chose Viking because of its perceived quality. The next surprise was in June of 2011 when the oven relay, part no. PM010129 burnt up filling the kitchen with a stinky smell. We had that part replace at a cost of $126.10. Now its only six months later and the same part burnt up again. I again called the Viking repair people at All Pro Appliance Service and was told the $35.00 part was covered under warranty but I would have to pay an $89.00 service call to have it repaired. I am very concerned now because I have a feeling its not a defective part but a problem with the stove. In searching this site and others, I have found several other Viking owners who have had the same oven relay problem.In summary, this is the worst appliance I have ever owned and would not recommend it to anyone. Shame on you Viking for such poor customer service and quality control!

The customer service reps at the Viking dealer were excellent. I needed a part and I called them, and they sent it right out. We just started using our Viking range about a week ago and my wife loves it. We can control the flame more precisely. She is also gonna cook more, which makes me happy. The quality of the range is excellent. I would recommend Viking.

Same problem as the rest with ignitor constantly running. They replaced one on warranty and here we go again at the cost of over 300. You can almost buy a new and different stove for a few dollars more than the coming repair bill. If there was a recall on the ignitor, they sure didnt contact me of the problem. My wife hates it. She wishes she spent the money towards a new car.

I know about kitchen brands since we have a restaurant, and though Wolf is my favorite, I went with a Viking range for its size. I like the Wolf way better. I like the way the Wolf looks more commercial. Vikings a little modern for my liking but I enjoy that it fits in our tiny condo and its a commercial range. However, it was installed crooked and its still crooked. It slopes, so the trays slide out when Im cooking. Its dangerous when Im cooking greasy items. I dont know if the guy that installed it is also the reason why it doesnt ignite properly or if its a Viking problem, but it explodes when I try to light it. I havent been able to use it for quite some time and Ive tried to get the guy out to fix it. Ive reached out to them a couple of times but he is a no-show and a no-callback. On the other hand, I called Wolf for my Sub-Zero at the same time I called Viking, and the Wolf guys were on it.

My brother has a Viking range in his house that he built 10 years ago, and they loved it. I was doing a kitchen remodel and looked at a few different options, and I liked the reputation of Viking and the look of their range compared to some of the competitors. Furthermore, their warranty was better than some of the competitors. Once I figured out that one of the burners on the top was meant for boiling water because it puts out a bigger flame, I have loved that feature.

I like everything about my Viking range. It’s nothing fancy but it’s fine. It’s more industrial and the quality, so far, is good. Also, I purchased it from a store in Portland, Oregon and the rep that I dealt with was very good.