We purchased this front load washer September 11, 2018. Weve been trying to get our washer fixed since Feb 1st 2019. LG tech came to our house, identified parts that were required. Said he would order them for overnight delivery and be back on Monday to install. Parts didnt arrive and we had to call repeatedly. He called finally to say the parts were on back order. Nothing happened so we began contacting LG customer service. We were told parts were ordered incorrectly then were told they were on back order and there was no delivery date. After numerous calls to LG customer service the parts showed up with overnight delivery. Same Tech shows up, installs parts (major parts like stator and main control board). Washer still doesnt work. Weve talked to 2 supervisors and cant get a tech back to his. Then the fun began! We have only been able to wash 2 towels at a time for months. LG Tech blamed us wash loads are too small. Youre causing this problem. Always wash 6 towels at a time. Of course it still didnt work. Then they offered a $50.00 voucher to go to the laundromat??? Weve taken several days off work and LG solution is a voucher to the laundromat. Next time the LG tech came to our house. He said I was obviously using too much soap. He recommended tub clean cycle at least 4 times and using vinegar in two of those cycles. LG tech promised to return on Monday. Of course that didnt happen. LG customer service told us this is our fault and we have neglected taking care of our machine. Bottom line they will not honor the warranty. LG front load washer in my opinion are bad but LG customer service is horrible.

4 yr old LG Front loader washing machine... nothing but problems! Kept getting UE code (unbalanced). Called tech and he changed tub seal. Worked for 2 mos and now I have been getting another code saying a spin/drain issue!! Cant put any towels in, not 6, not, 5, 4, 3, or even 2!! My towels are now being held hostage in the washer full of water and locked in!! This washer is a piece of crap and LG sucks! Never going to buy another LG product AGAIN!! Going to look at new washers this week and running from LG!! LG, you suck and need new engineers!!!

I bought my LG French door side by side unit LMXC23746 in 2016 and now after 21 months it stopped cooling. LGs authorized repair guys checked it out, and as they were suspecting (1) the compressor is bad!!! and (2) the sealed unit is leaking!!! Parts are on order and no ETA on when it will be available. Meanwhile get used to living without a refrigerator! As I am reading this seems to be a common problem on recent LG refrigerators. I paid 3 grands for this high-end LG unit and looks like it was a BIG MISTAKE! Never LG again! Not sure if we can sue them for common failure based on the common occurrence!

I bought a refrigerator with an LG compressor in it in September of 2016. Two days ago it stopped working. I looked at the warranty, parts are covered for 1 year and the compressor is covered for 10 years. After I had a tech out to look at the problem the total cost to repair the fridge was $850 which included a free compressor that was covered under the warranty. The issue was all of the other parts that were damaged by the oil leaking out of the faulty compressor are not covered under the parts warranty. This is a total scam by LG who made inferior products. The tech told me the replacement would be the compressor that just broke and I would be back in the same spot 2-3 years from now. Does LG think 2-3 year for a refrigerator is a normal life span??

We purchased LG french door refrigerator LFXS29626W from Home Depot on 11/17/15 for over $2000. We loved the refrigerator until 9/14/18 when we discovered the refrigerator was not cooling, the ice maker not working, the freezer not working, and food in the freezer thawed. My husband spent many hours on the phone, only to find nobody willing to service LG refrigerators. Upon reviewing the horror stories experienced by very, very many other owners of LG refrigerators, we decided to simply cut our losses and purchased a new Kitchen Aid refrigerator from a local family owned store. Our over $2000, less than 3 year old LG refrigerator will be going to the recycler.It is most disappointing to see LG show such lack respect for their customers who have spent their hard earned money on this product. It seems apparent from all the reviews that LG has known for sometime that their product was defective, but where is their effort for correction. We will not ever purchase another LG product again and have advised everyone we know of our experience.

We purchased a LG LXF28968ST/02 in March of 2014 from Home Depot and the 5 year protection plan as well. We have always had issues with the ice maker. Well it just stopped working in March of this year (2020) so out of protection plan. LG technician came out and diagnosed leak in the yoder loop. Unrepairable. Turns out after more digging, there is a class action lawsuit going on against LG for this very problem! I have reached out to the class action attorneys to get resolve. I like the style of the fridge but this is BS after just six years.

LG washer - Its not a high efficiency, energy-saving washer if you have to wash everything twice. In particular, it puts large, yellow spots on my sheets that werent there when I put them in the machine. I just use Tide, Downy fabric softener and a little bleach. When I take them out, there are weird spots nearly every other time. Not worth it.

I love my LG washing machine! It was a little cheaper than Samsung brand and it really fits the bill. It is very energy efficient and doesnt use a lot of power. I also enjoy how thorough and fast it is!

We bought the whole set from Home depot of the LG in wall oven, microwave, fridge and dishwasher. We recently ran the self clean on the in wall oven for the first time. It started smoking, locked and completely died. We had a service person come out and it was a faulty thermostat. They said they see problems when the clean cycle is run on these all the time. Cost $270 to repair, but it caused horrible brown marks to my cabinets. The oven is two years old. Were not sure what were going to do about the cabinet damage yet, but Im sure it will be a costly repair/replacement. I would not recommend the LG in wall oven. The service through home depot was horrible and all LG did was recommend a service person.

We purchased an LG large capacity washer and dryer set 4 years ago. A few months ago, we noticed the so common thump, thump, thump. I looked inside the dryer and noticed the crack in the rear weld of the drum. I contacted LG. It took numerous calls over 3 weeks before I finally got someone who admitted that the drum had a 5 year warranty because of all the broken welds. Why wasnt this recalled? Why in the hell did it take me 3 weeks before someone owned up to this P.O.S. They put me in touch with Tanstel electronics for the repair. Tanstel tells me they will have to order the drum and will call me when it gets in. They say it should be in in about 2 weeks. 3 weeks later, I call Tanstel and am told, Yeah, the drum is sitting here, been here for a while, when do you want us to come out? Are you kidding me, why didnt they call me when it came in???? Tanstel comes out to do the repair, costs $150. The next load we put in, we notice that if the machine says it is finished in 5 minutes. It keeps on doing this. Apparently, when they replaced the drum, they damaged the sensor that tells the machine when the load is dry. Tanstel comes out again, repairs the sensor and leaves. The sensor still isnt quite right but is better than before. It is now a month later, and my drum doesnt turn anymore. I can hear the motor turning and can smell the rubber band that is supposed to turn the drum burning. I have had it!! I will never purchase another LG item again. Please learn from all the complaints on this board. LG doesnt care about customer service! LG doesnt care about repeat business!

First of all, I love my LG top load washing machine. Its a Wave Force. But it smells like mildew! I have tried everything short of setting it on fire to get that smell out! My clothes stink and I can smell the smell throughout the house! Yuck! I havent even had it for a year. Please tell me what to do or I want a replacement because the smell makes me nauseous. Please help!

Bought my LG French Door 11/11/15. Work well. In April 2017 right door start giving problem, not closing. Try calling LG they are the Philippines, no result. All I got is you are out of warranty, I do understand but we do buy appliance every year. This is not right. They make mass production, lots of mistake and cant stand by their product. I was told you have to send receipt to show proof of purchase, then one agent set up a appointment and cancel without letting me took a day off for this. Food going bad, losing energy. LG you should stand by your product.

I hate this fridge!!! It has been a joke and has not worked from day one. They (customer service) will not help us. I will NEVER buy another LG product.

Refrigerator breaks down within 3 years of purchase. Compressor has to be replaced at cost of between 8 to 12 hundred dollars and has to be ordered. In meantime we are without refrigerator. Repairman says is happening with LGs all the time. Never Again!

In October 2014 we purchased a very nice Stainless LG Dishwasher - Model: LDF7774ST. The first week we had it the motor went out. LG replaced the dishwasher. Back in January of 2015, the so called quiet Dishwasher started making a lot of noises and had to have the dishwasher serviced. Now, the LG dishwasher will not drain. We have cleaned out the filter and the drain and nothing works and now have to have it serviced yet again. Three times in six months on an $800 dishwasher? Will never purchase an LG dishwasher again.

I purchased a washer and dryer from Hahns appliance in Tulsa, Ok. Within weeks the washer had to be replaced with a new washer. The second lasted just under a year before it would not operate correctly. Water overflowed die to sensor going bad, will not wash just spins, terrible rust around bleach dispenser. Customer service literally laughs when you call to complain. They dont care and the only way to stop this is to not buy their products. Do not subject yourself to misery I have experienced. Look at other brands. You have been warned.

I cannot believe I have been duped by LG - I have had one problem after another with this refrigerator (LFXS29766S) that cost $2884.00 and was purchased in April 2015. Worked fine for almost a year. I called Home Depot where it was purchased when the ice and water on the door failed. They said, too bad it was 13 months after purchase and they only cover up to 12 months. Water failed again and had to be fixed. Now, it stopped cooling and no fan. Every service repair company turned me down to work on this fridge because they are notorious for being as one said crappy - needless to say, I am a very unhappy person and will NEVER by an LG appliance again. (I have a LG TV and dishwasher so they have lost a loyal customer.)

Purchases an LG Refrigerator in June 2020. Refrigerator started making loud knocking noise. Reached out to Customer Service and they said they can come out on January 4th. Next day I wake up to an error code on the refrigerator and run a diagnosis through their app and tells me the fan motor needs attention, so I call back to see if I can get an earlier appointment. I am told they can cancel the first appointment and get me another appointment set up. So they do and now they are telling me they cant come out until January 5th. Service representative supervisor has zero cares and wouldnt even give me his name and cant understand him at all during the call. I asked to speak to another supervisor that I can understand and refused to transfer me. Then proceeded to ask to speak to his supervisor and he says he can have one call me back but cant promise if I will get a call back. Horrible customer service on their part and I am now hoping my fridge does not go out before they come out.

Never will I buy LG products again! My 35 yr. old Fridge finally died. So I bought just what I wanted Door in Door stainless steel. In 11 mos I lost ice cream in my freezer, Logan Appliances installed a new computer board. Well it is April 11, 2020 and it’s done it again! I have NO confidence that this won’t happen again. I paid almost 2000.00 for a piece of junk... I intend on going on EVERY forum I can to get this resolved once & for all... This is Saturday but on Monday 4/13/2020 LG will be hearing from me! I have read the many reviews (bad) on LG. I am willing to take legal action, if they do not satisfy me once & for all.

Professional company, ice maker, friends and family recommend LG refrigerator, heard reviews on it that it was good. Did meet my expectations on what I wanted the fridge to do which is store and keep my food cold. Enjoy storing food in it and keeps food cold. Looks nice. Ice maker, water machine and the bright inside of the fridge, the exterior is a nice material. That is all I like about the LG fridge. But improve space inside fridge. Dont like double doors. Too many shelves. Not enough room. Side by side doors.

I purchased an LG double stacked washer/dryer at Home Depot on January 2010. The motor on the washer needs to be replaced at a cost of $500.00 for labor and parts. Why should I have to pay for a new motor on a 2-year-old washing machine. Someone please help.

The freezer compartment is large, lots of room. The refrigerator itself has lots of space in the door for a gallon of milk and other large containers. It has 2 drawers that are pretty big for deli/Vegetables.

I have an LG front load washer that keeps leaving black/gray marks on white clothing. After repeated calls to Sears and service calls, they tell me that the only problem is soap residue and I must clean the washer once a month with the special cleaner. I do that and use the recommended amount of detergent to wash the clothes and still, they come out with black and gray streaks. These streaks and marks do not wash out and it seems that if it was soap residue, it would wash out after repeated washing. I have ruined many good articles of clothing because of this and when I can afford it, the washer will be heading to the scrap heap!

I like my LG refrigerator model because the three freezer drawers are below the refrigerator. The freezer compartments do get smaller the lower the draw is because of the internal machinery of the refrigerator but that is easily overlooked. I think the drawers, especially the front faces of the drawer, need to be a sturdier plastic than what is provided, but overall, I’m pretty happy!

Bought LG DISHWASHER LDT9965BD in Nov/2016. We have a laminate floor in our kitchen. Didnt realize the dishwasher was leaking until the Pergo floor panels started curling up at the seams in front of the washer. The service man said our sump assembly seal was leaking from inside the washer. The dripping was unnoticed because the water was flowing under the laminate panels and soaking into the padding underneath. I have had many less expensive dishwashers in my life and never had a leak not even a drip. This was the most expensive dishwasher LG had at the time of purchase. Waiting to see if LG backs up the damage that was caused.

Purchased LG stainless steel fridge, stove, microwave and dishwasher 4 years ago. We have had nothing but problems with all but the microwave within months of owning them. LG was very difficult to deal with for warranty and repairs as only 1 company in our province will fix LG! And that company was not very professional or accountable with the repairs. We went months without the use of our appliances as a result and LG never compensated us for these major disruptions in our lives! And not to mention all the time missed off work to meet the repair people and there were many appointments. I have since looked on the internet about other peoples experiences with LG and there are so many similar stories of terrible products and terrible service. Never will I buy another LG product again. I always bought Kenmore before and had no problems.

Sleek and modern. Quiet. No freezer burn. Easy to wipe down interior. Energy saving. Good size. Goes well with overall style of my kitchen and house never had any service issues. Good price for quality. It met my expectations and exceeded them. It felt like a luxury purchase and I wanted to upgrade from my Maytag side by side model that I had owned for 8 years. But the refrigerator really should have and needs more shelf depth. The drawers are a little smaller than I would like. The fridge is a little expensive. The freezer space smaller than I would like. Fingerprints hard to wipe off of the surface.

I purchased a top loading LG Washer from Sears, and purchased the extended master plan warranty with it. Within 2 years it has already started rusting near the dispenser drawer. Sears would offer no help whatsoever, and said the rust is not covered. NEVER buying an LG, NEVER shopping at Sears ever again. I have been a long-standing customer and spend thousands on appliances with them in the last five years, including a stove, refrigerator, washer and dryer. They would do absolutely nothing to help me.

I have call Sears Home Service to repair my LG Refrigerator and the repair service told me that the LG refrigerator is unfixable. Did not know that LG ref. are disposable. No more LG product for me and my family.

Machine does not fully drain, allowing a smell to build up and be washed back into your clothes. Difficult to clean debris from drain holes in rubber seal. In the event that you need to drain the machine, there is no drain function. It needs to be manually drained from a tiny hose at the bottom of machine. And for us, that meant into a hose, through the garage and down the driveway. Look for a drain feature on my next purchase!

Purchased a brand new 4 door refrigerator model LMXS30776S and in less than 6 months the water dispenser is already damaged/scratched. I complained to LG and of course they chalk it up to normal wear and tear not covered under warranty. I was sadly mistake into thinking I was paying for a quality product but instead I ended up with cheap material and bad customer service. I should have done my research because I found out after the fact, LG has major issues with their refrigerator line and possible legal action was taken against them for it. Buyer beware.

LG HE takes less time to dry clothes. Uses less hot water. I like the front-loading washer and dryer better than top-loading ones. They were somewhat on the expensive side, but worth it. LG has an innovative motor that will last longer because theres less motion involved. I like the pedestals as well. Ive had absolutely NO problems with either the washer or the dryer, and no missing socks! Mine are full-size side-by-side units. There are many cycle options for each: water temperature for wash and rinse, type of material, intensity of spin cycle; the dryer allows for both timed and sensor drying.

I bought a LG refrigerator from Home Depot LFX25960ST in 2007. The ice maker has broken down twice which needed servicing. In Feb 2014, just like the other consumer complaint, we smelled something burning and realized that the light fixture housing had completely burnt and melted. Even the light bulb was melted. We called LG and the technician came out the very next day. Told us that this is a common issue and just replaced the light housing without address to the fridges melted ceiling. Told us to use 40 watts light bulb instead of the manual recommended 60 watts (which we had been using). When I contacted LG and submitted pictures and wanted to file a products liability claim, twice they replied via email and plainly rejected it. I now today told them that I will seek social media and legal counsel. I am now waiting for their response.

Purchased an LG fridge about 6 months ago. Over two weeks ago it began not cooling well and progressively got worse, soupy ice cream, rotting veggies etc... Called the place we bought it from Goedekers online. They forwarded us to LG since it was under a year old. Goedekers made some calls but even the President Steve Goedeker said he cant do much. Unbelievable, these companies are happy to take your money but have no problem leaving you and your family high and dry.LG has been a nightmare to deal with, the first week was wasted speaking to representatives that barely understood English. Finally request someone to come out on their website hoping that will get someone to come out and help us... After many phone calls, many lies, many conversations of no one caring (we are a family with a son under 2 years old etc... in a rural area) its over two weeks now and not even a phone call or servicer has been sent out to even diagnose our fridge. I even found a tech willing to come out and provided LG all the info - found out later through another source that spoke to their dealer department that they denied him because they didnt want to pay him standard rates. They spoke to another servicer in our area and they didnt approve his rates either and kept trying to talk him down as well.They have chosen to not help us and keep our family waiting to try to pay low rates to local service repair men. Youd think theyve spent at least that much paying their employees to make so many calls trying to negotiate ridiculously low rates. Why not just do the right thing and service the customer??? They have put us off, delayed and delayed any kind of progress just to pinch pennies and negotiate with service repairmen to see who will take their low negotiated rates. SO WRONG. My advice NEVER EVER EVER buy LG, our fridge was a $2700 fridge and it is not working in 6 months. They could not care less. Dont buy from online places, buy at your local appliance Ma and Pa place. Someone who will actually care, and hold true to some values.

This is the worst refrigerator ever! We thought LG made a quality product, but this refrigerator is a lemon. We have already spent $900 fixing it, I wish we would have bought another brand to replace it. We have had it for two years! The ice maker gets jammed up all the time, and the motor sounds like a freight train while running. The outside is not stainless steel and is starting to rust.

Bought this piece of trash 2 years ago at Best Buy. Highly recommended, well motor under warranty made grinding noise. Tech comes out, said no its the inverter drive and cost $224.00 including parts to fix. Ok we pay. 2 months and 1 week later the inside tub (bottom round agitator) starts to rise so its floating with the clothes. Called LG. They said another $224.00 to come out minimum cost with 60 day warranty. Why would I spend more money on this rip-off.

I bought an LG refrigerator and it broke, and I had a horrible experience. The customer service people were polite. But the whole system is not set up properly, so they could not fix my refrigerator for three weeks. And no one can live without a refrigerator that long. So, I had to buy a new one. And I didn’t go with LG. My LG was a two and a half year old refrigerator. Nobody spends $1,800 every two years. While it worked, it was good. We had no problem. But once it broke, the maintenance support was very bad. And I was not the only one. There were reviews after reviews about people having the same experience with getting the repair done.

We purchased an lxsc22396s refrigerator and it stopped working within 90 days. We purchased this refrigerator on 05/24/18 (paid over $2000 for it) and on 07/23/18, it stopped dispensing water, the ice melted, it stopped cooling, and cost us over $250 of spoiled groceries. We contacted LG and they sent out a technician who perform a reset and stated that it will start working in about a week. We contacted LG again to request a loner fridge until ours starts working again. Jovy from LG told us that they cant do anything about it and we just have to wait until they fix it. Very poor customer service from LG. We also submitted a request for a refund for $250 of spoiled food. They told us that all managers were busy and would call us back later in the day. They never called us back. We havent had this refrigerator 90 days and its already giving us problems and costing us money.

I like everything about my refrigerator – the style and the features. It had everything that I wanted. That was why I bought it but I will never buy LG anything again. I took out a warranty and tried to deal with LG on that. They sent a service that they use for repair but I went through three months of a freezer and refrigerator that did not work with Jessup’s Major Appliance Centers in Sarasota, Florida. They put in three different compressors and none of them worked. LG knew that they had a problem with the compressors. The repairman had been trying to fix them all over the state of Florida. I was told they were not gonna send their repairman out again after all that. But finally, they said they would come and put one more in. That fourth one finally worked. But they put me through hell. I even had to buy a little refrigerator. Thank God Jessup’s gave me one that I had to put on the carport and go outside to my refrigerator. But that was totally unbelievable customer service.

Purchased new LG side by side from Home Depot in fall of 2012. Rust started appearing under the water/ice maker after the 1 year warranty had passed. The shelves also started to break about that time. It looks disgusting and I called LG for remedy and they said for me to do regular maintenance! Now I have moved to another home that has stainless appliances and cannot use this white fridge. Who wants it now... No one due to the rust on the front. Horrible experience.

LG French door model - I purchased one of the most expensive fridges in the LG lineup about 3.5 years ago. It stopped working - no cold air anywhere. I called LG, and they offered me a flat rate deal to send a technician and fix the fridge (about $210). I paid and a technician came. The problem was the compressor relay. He could not order the part because it was discontinued. It took LG 4 weeks to agree that the part was not available (during that time, I was without a fridge). Every time I called to inquire, they told me to be patient. Now, their only offer is to pro-rate the fridge value and pay me around $900 towards the value of a new LG Fridge. I asked for a replacement; they refused. To add insult to injury, they said I am not even getting back the full $210 repair cost because the technician still has to get paid, although nothing was fixed. LG makes a wide range of goods. I will not be buying any of their products, ever.

I have purchased two over the stove microwaves since 2010, both LG from Home Depot and Lowes. The manufacturers warranty runs out after 12 months. The first microwave lasted 13 months; the second, 12 months and 15 days. Six months into this second microwave, the left side of the numeric panel ceased to work. I do not consider a microwave a disposable device; rather, one that lasts for several years. I am very disappointed and will not purchase any LG product in the future, period.

Our four-year- old LG French door/bottom freezer is a piece of junk. The ice maker continues to shoot water after the cubes have been made which are freezing into large clumps. We now buy 10 bags at the store. Also, the glide for the freezer shelf broke and the shelf fell off. We have since had it replaced. The circuit board failed, also. All food was lost. The LG supervisor was adamant that they could not replace after we appealed. Her comment was why we didnt buy the extended warranty (Who would have thought the main control for this unit would fail.). It cost us over $500 to replace the board, not counting the food which was all spoiled. Of greatest concern is the lack of customer empathy by the LG people. There will never again be an LG product in our home.

My girlfriend redid her kitchen 2 years ago. She bought LG fridge and LG gas stove last year. We smelt gas after turning off the stove top then notice it was still on. The plastic on the back side of the knob had cracked so it wouldnt turn the gas all the way off even though it showed it should be off. She called customer service and made her pay for a brand new knob. The stove at the time was just over a year old. Now another knob is cracked so she will have to buy another knob. They are not cheap and this is a major safety hazard esp. if you have kids and youre not home. There should be a recall on these knobs and shouldnt cost the consumer to fix the defect in the manufacturing problem!!!!

I purchased a new refrigerator five years ago. One year after I purchased it; It stopped working. The repair person replaced the Fuse Panel. I have replaced the Fuse panel three Times. My refrigerator has stopped working again, 08/22/2014. Im exhausted with this LG refrigerator. Parents, our children are OUR future. Companies, if our children are disappointed with your product, How will the company remain in business if our children stop buying your product? I know my circle of friends and family know how disappointed I am in LG. One Child Stated, Life is Good living out of an Ice Chest. Mom we need more Ice! Shared that story with LG. I was still denied an Extended Warranty.

Doing a load of wash was an excruciating experience with our new top loading LG washer. Kept stopping, flashing uE or UE signals, requiring a load redistribution which many times did not work requiring more load redistribution! It took hours to do a load of wash, could not leave the house, not knowing how long it would take to complete the cycle. Every so often a load would run right through raising expectations that this washer was finally doing what it was supposed to be doing only to realize that dysfunction was the norm. We were told we were not distributing the load evenly?! Does it now take a rocket scientist to load a washing machine, obviously with this one it does. We were told maybe we didnt have enough clothes in, just add more! Like clean ones? I thought this was eco friendly? We finally had a repairman (kid) in. He was very nice, and ordered a new computer board saying sometimes the washer didnt learn right. OK, so I now have a learning disabled washer, but hey it was getting remedial learning! Good... right. In the meantime I was advised to use the low spin option. About 2 weeks later the new computer board is installed, but was still advised to use the low spin option, really, whats that about, wasnt it just fixed? But anyway, delighted that I now had an A+ washing machine, OK maybe a B+, I loaded it up, still using the low spin option as advised, even after the brain implant, and guess what? The load went right through! Success, shes a genius! Alas, the success must have shorted out the new brain. Its now back to playing the same old games, and me, never knowing when a load will go through as it should. And guess what?? the low spin option is no longer an option! Skips right over that. Maybe she did learn something.

I purchased my LG dryer in September 2014 and here we are in December 2017 and guess what... Not drying my clothes because there is no heat!!! I also purchased an extended warranty from HHGregg when I purchased this dryer (and LG washer) and guess what... HHGregg is no longer in business. Do not buy LG products, they stink and for that matter, so does Frigidaire, because I purchased a new refrigerator from them 7 years ago and within the first year I had 3 service calls because the ice maker was not working properly... And to this day, still does not. Unbelievable.

LG Washing Machine Product WT1101CW: 1st-DO NOT BUY ANY LG!!! THEY ARE LEMONS!!! We purchased an LG Washing Machine and Dryer from Best Buy on 11/16/2012. I am writing this review on 9/28/16. I have had to have a repairman out twice and the long and short of it is the transmission & electric board went at the tune of $533.00 for parts and labor. Um I paid $629 for the machine new. I called LG several times. The 1st few times they said there was nothing they could do. Wrong answer! So I called a 3rd time & they offered me an extended warranty on parts and labor for 1 year for that repair for $385.00. So they would charge me more than half of what I paid for it??? No thanks. There is no telling what else will go wrong with it. Its a ripoff when you pay over $600 for a washing machine and it doesnt even LAST 4 YEARS. I read numerous complaints about LG like mine and worse. If we quit buying these lemons they will either have to make a better product or go out of business. Gotta go time to get on Consumer Reports and fork more $$ for a new one. Lets just hope it will last at least 5 years.

I replaced all of my kitchen appliances with LG 18 months ago. The dishwasher control panel died one month out of warranty and LG refused to cover it. Cost me $350 to repair a one-year-old $500 dishwasher. Now my refrigerator compressor has died. This time, LG is covering the repair under warranty, and the experience over the phone with their customer service department hasnt been too bad. But from reading reviews, poor reliability is typical for LG appliances. I expect the new compressor wont last any longer than the original and Ill be going through this again in 18 months. A refrigerator should last at least 15 years. As the rest of my appliances die, they will NOT be replaced with LG.

This dishwasher cleans great. The problem is that every couple of months I get an OE error which indicates that there is a clog or blockage. Our filters are always spotless yet this continues. The way I fix it is to disconnect the drain hose at the sink and use a shop-vac to suck all the water out of the dishwasher. This thing is way too sensitive and after reading all the reviews I realize I made a mistake by buying it.

I bought my LG refrigerator in 2009. The door for the freezer jammed and the ball bearings fell out. None of the three doors shut well and often remain ajar unless you put your weight into it (small children cant close them). The icemaker does not shut off automatically when the ice tray is full. Now, two years later, the fridge literally stopped working on me and I’m feeding my two small children out of ice chests surrounding the kitchen floor.We bought a warranty (about to expire) and it takes 4 working days to repair as these are factory ordered parts not in inventory. The technician said any LG model (high or low-end) experience failures. You need 4 technician visits changing out parts to declare it a lemon. This is an expensive nuisance you can do without ($300 in lost food plus daily purchases of ice). Dont follow me!

I own an LG Clothes Washer, model WM0624HW/01. The direct drive motor supposedly had a 7-year warranty on it. The rotor has plastic (!) splines in it that attach to the drum shaft to wash and spin the clothes. It (of course, its plastic!) stripped out after three years of normal household use. I contacted LG to get a replacement (I have been repairing appliances for 20+ years professionally, I know what I am doing); they absolutely refused. They said, Thank you for contacting LG Electronics. I am delighted to hear from you as our valued customer and I will be glad to answer your concern. I apologize for the inconvenience youre having. Drum motor such as stator, rotor and hall sensor have a seven year warranty from the date of purchase. Yes, the motor is still in warranty as I checked based on the serial number you provided. The washer has a one year warranty for parts and labor from the date of purchase but has exclusion for warranty of other parts as stated in the warranty page in the owners manual. For the replacement of the said part, it should be done by one of our LG technicians or authorized service technicians. The technician will order the part for you as soon as the unit is checked upon technicians visit, or will install it for you if the part is available upon service visit. Let me provide our rates for the labor.For LG technicians: diagnosis - $89, minor repair - $150 + tax & parts, major repair - $225 + tax and parts. I apologize I dont have the information for the rate fee for our authorized service technician. They have different rate scheme than our own LG technicians. I hope I was able to help you with your concern. If you have other questions or concerns, please do not hesitate to contact us again either via email or by calling our customer service division at 800-243-0000 at your convenience. Thank you for choosing LG!I called Albert and told him I was a qualified appliance repair person, and it only took me 10 minutes to diagnose and remove the offending part and to please just send me the part. He absolutely refused. In order to get it replaced under warranty, I would have to spend $239 in labor. The part is available to me wholesale for $73.11 and it will take me 5 minutes to replace it. Of course, I will bite the bullet and buy the part myself. What gripes me is that the part is under warranty but I cannot get the part. LG has figured out a way to screw me out of the warranty they supposedly provide. Even worse, the replacement part is new and improved with metal splines in it, proving LG knew there was a problem and are refusing to do anything about it. Bottom line is I will never, ever buy anything from LG ever again. LG = Latest Garbage. This is not the first LG appliance I have had problems with, but it will be the last.

Recently purchased a home with this stove in the kitchen. Within days I noticed how easy it is to bump the knob and turn on a burner! I warned my fiancé but he didn’t listen and set some paper plates on top of the stove and must’ve bumped a knob. We were getting ready to leave and happened to come back inside for something when I smelled smoke and we found the plates and their packaging in flames! Wondering when LG is going to acknowledge this problem?! Like others have said, I would feel bad even trying to give this thing away. It’s awful.

LG wt5001c Bad Washer. Purchased in 9/12 at HD with 3 year extended warranty. After 2 yrs I had issue with motherboard. Then 1 year later I had issues with transmission and drive which was replaced. Now 1 year later the tub wont stop filling. I had to replace the LG with a new washer instead. Repairmen mentioned to me that quality control has been slipping from manufacturer due to mass production.

4 of 5 of my LG PRODUCTS have had problems. My LG side by side refrigerator with ice maker and freezer on the bottom caught fire on Christmas EVE one year while we were sleeping. After much negotiating it was finally replaced. The replacements ice maker failed and the doors broke twice. My LG top load washer rusted out... it took a year to get it fixed. Meanwhile it had a couple of recalls on the panel and tub. My LG dishwasher stopped working altogether... I replaced it. The second doesnt clean my dishes well. AT THIS POINT I HAVE NO FAITH IN THE PRODUCTS OR SERVICE DEPARTMENT. LG simply does not want to deal with their faulty products and its customer service dep representatives are difficult to understand.

LG stackable washer/dryer, apartment size, high end - I thought! Two years later, a bunch of drywall have been replaced due to a bad washer install (Best Buy) and 5 visits later from the service team for the dryer, I am tired. No more LG anything ever. The dryer is so poorly designed (its the vent less model - dont buy one) that it takes a team of techs to pull the unit out of the area its in just to press a button to reset the thermostat. Its had three new computer boards in 2 years. The techs pulled the dryer all apart last visit and replaced the entire thermostat rather than just reset it. That was a couple of months ago and it just went south again today. It overheated then stopped dead. I am lucky I bought a service contract from Sears. They have been great, but I hope they just replace the unit soon. Its costing them a fortune to repair. Cheaply made appliances are keeping many techs employed these days it seems. LG? No, never again. And yes, their help desk was useless when I had the 1-year warranty. Now poor Sears has to come out and visit more often than I want them to come. I dont understand why any appliance store would stock items that repeatedly fail.

I have a front-load washer that has made me and my family very sick. Before I bought the front-load washer, I called LG customer service to get details on how to not have smell/mold problems in my machine. I was very diligent in cleaning it. I cleaned around the rubber area in the door, I drained the old water, cleaned the filter, cleaned inside the soap area and the took the soap dispenser out and cleaned that too, as well as running the tub clean cycle - using afresh, running it with bleach, running it with vinegar, leaving the door open, using HE soap, etc. I called LG to see what they could do because the smell was in my clean clothes. An LG tech came out to look at the machine regarding the smell and found that I did everything humanly possible to keep it clean. He called LG and they told him to take the tub to a car wash and spray it down (ridiculous).The tech went further, because he knew this would do nothing, and got approval to replace some parts (the back part of the tub had been discontinued???). In cleaning the machine, I watched as black mold and bacteria came out of the hoses and it was on the back of the tub. I took this information to the corporate level and I was told immediately that it was maintenance. I was shocked as to how Tish could tell me that it was my fault immediately without talking to the tech. It was only after I told her that the tech said that it was going to come back again, that she called him. After being left on hold for 15 mins., she got back on the phone and said that she spoke to the tech, his manager, and her manager, and that they were going to review my case.Well 1 week later I called back; Tish told me that they werent going to do anything. She said after talking to their legal department they decided that it was a maintenance issue. They said I misused the washing machine...HUH?? I have had allergic conjunctivitis so bad that my eye doctor and my specialist have told me to go 2 hrs. away to UVA because after 2-3 years of misery and steroid eye drops, dermatologist testing, allergy testing and numerous visits to doctors, they dont know what is wrong with me. Funny how now that the tub in my washer has been replaced and many parts steam cleaned, I dont have the zombie look anymore. It is still in the clothes and the sheets that we sleep in, but it has improved. Bottom line, LG corporate is programmed to blame the consumer, even if they have a defective product. They dont stand behind their name at all. BUY A SAMSUNG!!!

We bought a $4000 LG refrigerator from Home Depot 13 months ago. When we first received it, we noticed the plastic piece above the fruit/vegetable drawers was broken. A repairman said that he would order the part and return once it was received to install it. That never happened. I let it go since the refrigerator itself was functioning fine. Unfortunately, as soon as the 1 year warranty expired, so did the refrigerator and the freezer. They both stopped working. The LG repairman states that he needed to order a part and would return. He did so, but unfortunately the new part that was installed didnt fix the problem. A few hours later the refrigerator also developed a loud noise as well as a vibration. The repairman was supposed to come back this morning, but LG called 30 minutes ahead of time to say that the repairman called in sick and they dont have an alternate repairman (even though I live in middle of LA). A repairman is scheduled to come back tomorrow. Well see what happens. Were upset because we have had to be inconvenienced several times for a repair to a very expensive appliance that is relatively new. We have 3 kids and cannot survive without a refrigerator! Im never buying an LG product again.

This range has been very good for baking, roasting and broiling. And it is self-cleaning. The convection setting works well. Enjoy the tunes when oven has pre-heated or timer goes off.

I have bought this LG Intello 6.5 Kg washing machine (Product T7066MN) in 2009 for Rs 12,000, and it is just out of warranty, and it has stopped working. I reported this to customer care on 1/9/2012, and the engineer reported a major repair worth Rs 4,000. My concern is the machine is just out of warranty and has such major parts under repair. Is this the quality of LG products? My previous machines I bought had minimum life before coming to repair (6 years). What is the guarantee that if I spend Rs 4,000 now, which is 1/3 the original cost, it will solve all of the problems? I would not recommend LG products to anyone. They just have good looks and no quality.

We have had an F3 error code issue for months, it threw the error for the first time 2 years to the month from date of manufacture. We have had the range for 26 months and the error for the last six months of that. After numerous calls with LG they would tell us to unplug the unit and at first that would clear the error only for it to return a few days to a week later, then when those calls resulted in the error never clearing they suggested that we have a tech out to fix it at our own expense since it was beyond warranty.After numerous visits from a LG referred appliance repair company, having LG first suggest we spend $200 on a part to replace the buttons, then when that didnt work asked to spend another $160 on the actual control panel part for the electronic system LG shipped a part for this stove which does not fit in the actual model we have. They apparently have discontinued the original part that is needed, at this point there is no part that fits our range which was manufactured 2 years ago in March 2018, we received the stove in June 2018 and have had issues with the F3 error button in a continuous shortage stage since about March 2020.This was not a cheap gas range. It cost ~$2,000 and to have spent $360 on parts + another $200 on labor at this point we are so frustrated. that is $560 that we could have put towards a stove that would not be a continuous pain the the side to have repaired, for an issue that should not be coming up so close to the manufacture date on an appliance of this cost only to find that they dont make the part we need any longer. I would not recommend purchasing a LG range to anyone I know.

I will start by saying that I currently own and have owned many LG products over the years and have been well pleased. I researched appliances for sometime before deciding to purchase LG. I purchased a LG gas double oven slide in range, space saver microwave and dishwasher September 2018. Range had to be ordered and was not installed until October 2018. In less than 2 months the range required a major repair in which multiple parts including the mainboard was replaced. After several attempts from service repairman it was finally repaired January 23, 2019. Issue was determined that there was a direct short. Fan did not work because both the mainboard and relay board were blown so fan did not work to control flames. Oven shuts down and cannot be used.November 24th, 2019 the same issue occurred again. I had to make several calls to customer service and demand to talk to a supervisor to even a get a service call scheduled. (Let me disclose that this appliance is now just out of the 1 year warranty.) I have requested that LG replace this $2700 range with a brand new one due to its significant electrical and safety issues. An executive that only provided a first name and support email contact emailed me to apologize for my inconvenience and offered for me to contact him with any questions or concerns. I have emailed him twice with no response. I am beyond disappointed and the lack of concern from LG is unacceptable. I have asked for contact information for an LG representative that can actually do something to help from both the executive and customer support with no response. I have huge concerns since this will be the 3rd mainboard installed in less than a year.

I have not had any problems with this unit. It cleans well, is not as noisy as my previous Sears unit, and offers a short clean cycle when I dont have a full load to wash. Saves us on costs and time.

Purchased a freezer on the bottom, French door on top refrigerator that ran for six months. When I called LG to repair, I was told originally that I was not in their repair area (A&E). After much discussion, they decided to send someone out (from Sears, not A&E) and my earliest appointment was three weeks away. I had to rent a refrigerator. When they called to say they would be there after lunch, I made the wrong assumption that it would be at least 12:30 to 1:00 pm. Wrong, they got there at 12:15, I did not get there until 12:30 after leaving work. I was not aware that 12:15 was considered after lunch. They would not come back and now I had to wait another three weeks for someone. Again they will not tell me what time they will arrive, just between 8 and 5, even though I requested an afternoon appointment rather than take off all day from work. Very unsatisfied with the service of the refrigerator and the service of their outside repair contractor. If parts have to be ordered, it will be additional time on top of the six weeks I have already waited.

Ive had two 30+ cubic ft LG french door refrigerators in the last 1.5 years. Both completely failed within 6 months. The first had 5 to 6 weekend repairs before it was replaced. No food reimbursement for loss of over 500 in food. The second had 3 sealed component fail in the first year as well. Sears finally refunded my money and I went with Whirlpool. 6 of 7 LG Customer service representatives were rude and completely lacked empathy. I wrote corporate a 3 page letter and they never responded. Life is NOT good with LG! I will never buy any LG product going forward because I got such a bad taste of their customer service. I wouldnt even consider a Kenmore Elite, which I really wanted.

We love our LG 4 burner with a center grill gas stove, it has performed great for us, we would definitely buy a product like this from LG again. The oven cooks food evenly and weve owned this stove for approximately 1 year with no problems.

Absolutely TERRIBLE machine - LG Washing Machine-Model WT1101CW. Bought this washing machine 3 yrs ago. Broke 4 months ago. Used SEARS Home Repair to fix (I bought washer from them). 5 technicians, 4 major parts replaced, 7 service calls later machine still broken - unbalance load indicator goes on stopping machine from running and then if you get the unbalanced load indicator to go out (at least 6 tries), it then goes thru 3 spin/rinse cycles, refilling the tub each time, even if the machine is EMPTY. Takes 3-4 HOURS for a normal no frills cotton wash cycle (using default settings) to complete. Absolutely ridiculous. My old GE and Whirlpool worked like a Timex for 12 years. I cant sell it because its defective. I wouldnt even give this machine to charity.SEARS wont stand behind its 90 day service warranty. The technicians would NEVER let me run a FULL load through a cycle to test it. $600 dollars in repairs/service calls and it still doesnt work right! They wont give me my money back for the service calls that did nothing to fix the problems, even though the Techs promised the new parts would fix it. HA! DONT BUY FROM SEARS or LG. Worst customer service I have EVER had. Ive written letters and dozens of phone calls - no resolution - zilch.

Worst experience I have had as a consumer - ever. I ordered an LG microwave 1/3/18 through a third-party, AJ Madison. It was delayed weeks (not LGs fault), when I finally received it and plugged it in it had a code of death - F11. It never worked, not even ONE SECOND. That was middle of March. Its now May 3, 2018. I have sent in repeated receipts, responded to their letters, requests for more information, taken pictures, cut up serial numbers, signed declarations that I did in fact buy the microwave. Gotten the third party involved and had them try on my behalf to no avail! They now want me to send them a receipt having bought a second one of these before theyll send me my money back for the January 3, 2018 purchase! Im on hold again with LG, 26 minutes into it and the customer service wants to explain the process to me - youve got to be kidding me. LG, as a very American, cooperative consumer who has purchased 14 appliances in the last year and done lots of shopping - this is the WORST customer service experience I have ever had!

LG True Balance washing machine - We purchased this machine brand new and was told it was top of the line in terms of quality and capacity. It was also at the top end of pricing. We have been dissatisfied in every way. It takes hours to complete a wash cycle and the only chance you stand of getting through a wash cycle without machine stopping every 10 minutes and showing an error code is if you wash like items, ie only towels or only jeans... and then you still often times have to reposition at least once. Many times I cant get the load to finish and have had to remove and wring out by hand soaked and dripping items from machine. We have balanced it every way possible and done all recommended troubleshooting. Techs say just wash like items... not realistic to wash that many separate loads. Would love to hear if anyone has figured out how to fix this issue.

NEVER buy any LG appliances! After going back and forth with them for 4 months about our fridge, theyve yet to send anyone out to fix it or replace it. The closest technician lived in Bolton, MS. He drove down one day and was here 5 mins and only checked the temperature of the fridge and left. He supposedly had to order a control board that hasnt come in after 2 months. Then I was told to email a copy of the receipt from when it was purchased so that the rep could send it to someone in higher authority to decide whether or not theyd refund us. That was 2 weeks ago that it was sent to the rep and still no answer back. HORRIBLE CUSTOMER SERVICE and no one to service their HORRIBLE products! Doug finally said screw it and went and bought a Samsung today.

LG TrueBalance top loading washer - The machine is a headache. It shakes violently, UE is a constant, the area around the bleach portal is rusted and I dont even use bleach! Like the other reviews before me, unless I am sitting by the machine, it takes 3 hours + to do one load of wash. We did call LG and they basically said, The warranty was up and you are on your own. Miserable piece of machinery... never again.

LG Sensor Dry - The plastic frame on the lint screen never fit right, clothes get caught on it and spin around each other and stretch out of shape. I had to hang dry any tank tops and anything with spaghetti straps. I just dried a load of clothes and 3/4 of the load came out in one large twisted heap -- 3 pairs of dress pants, 6 shirts, two pairs of sweat pants which were worn once and one nightgown is totally stretched, ripped and ruined. If you are considering buying LG dont!!! We also own the partner front loading washing machine and it is ruining our water pipes. Weve lived in this house for 20 years and never had to get pressure relief valves before to stop the hammering in the pipes caused by this washing machine. Life may be great for this company, but they should change the name of this company to LS -- life sucks!!

Purchased refrigerator 12/13 and luckily I bought additional coverage on it because it stopped cooling in 5/15, 12/15, 9/16 and you have guessed it. 2/18 it is not working again. At this point I no longer have coverage on it but I have spent the last two days going back and forth with LG and finally after producing my original receipt they will as a courtesy schedule appt. It has been quite an ordeal when I complained of faulty refrigerator. They had the nerve to say there are no complaints on it... There really should be somewhere to file official complaints and not be stuck getting transferred back and forth and getting different answers from different people. DO NOT PURCHASE LG FRENCH DOOR REFRIGERATOR.

WT5001CW - We are still having significant problems with our LG washer. The latest issue involves the troubled spin cycle particularly when washing items in the Towel Setting. While trying to wash just 3 bath towels along with several smaller items, our washer will become unbalanced during the spin cycle subsequently causing our machine to stop operating! After having to stop, adjust, and rearrange items, the machine will resume the spin cycle only to have the washer once again cease normal operation requiring me to repeat the process of pulling out these wet items. As I indicated previously, I believe this chronic balance problem is due to a defective LG software issue rendering our washer unsuitable for the ordinary purpose for which it was sold to us. This LG washer is defective. We cannot operate the washer for which it was intended.

I thought LG was a reliable brand so we purchased a brand new refrigerator in 2015. Starting this year the food has not been kept as cold and the defroster keeps failing to the point where the fan keeps rattling due to ice build up. Been dealing with the issue for months and still waiting for the issue to be resolved via a technician who says he is so inundated with LG refrigerator problems, he can barely keep up with the demand. He received several calls for appointments even while at my house working in my refrigerator. I’ve basically decided to continue try fixing this fridge and using it as a beat up back up fridge now in the garage. I will be looking into other reliable brands to replace the refrigerator inside the kitchen. I’m tired of my food going bad and having to unplug the fridge every 2-3 weeks to defrost until the issue is resolved.

I had a Samsung refrigerator for about 4 years before it went bad and could not be repaired. I bought a LG and I am very pleased with it. I havent had any problem so far for three years. It runs smoothly and No ice problems. The filter is very easy to remove and replace. I would recommend the LG refrigerator.

I bought an LG large capacity washer and dryer 6 years ago. I paid over $1600 for the pair at Home Depot. There are only 3 in my family so I dont have a lot of laundry like some larger families do. Just recently, my washer had a smell like something was on fire and making a banging noise. I called the LG repair service and a rep came out to take a look. He told me that the bearings were wearing out on the tub and to fix it, they would have to change the whole tub for about $450. Seriously! They just dont make products like they used to. I will never buy an LG product again.

LGWT1101 - My sister purchased this washer about 8 months ago. Initially, it seemed like a great washing machine. However, I started to notice that my clothes were not clean. There were streaks of detergent on my clothes and it started to, for some reason, rip my clothes. I have changed the settings on the spin cycle thinking this might change things but to no avail. Pants have been ripped, undershirts and most recent a jacket that I paid a lot of money for. What is going on this this washing machine? There is little to no water, and the wash cycles take hours. This is worse than the laundromat! Don’t buy LG, no good. Lifes NOT GOOD LG!

Had this refrigerator for 3 1/2 yrs but please let add that this is a second one... My freezer back wall keeps filling with ice, the temp is on no. 2. The refrigerator part is also set on no. 2 and the food is extremely cold. The co. sent out a total of 4 people in the past 2 weeks. I also have a extended warranty and since I have this LG does not get involved. Assurant does not like to do anything because they are not happy with the response from the 2 tech from LG, stated refrigerator is unrepairable... So lets do something here. This is getting so out of hand. It has cost me additional moneys on food not counting stress its putting under.

Didnt work out of the box. Had to have panel replaced but very poor customer service thru all the ordeal for almost two weeks. Repair thru store bought - not LG. They would hang up, not call back after I gave them the phone number. Really crazy customer service. First question was what is your phone number, then start to tell them what was wrong with codes would get disconnected but they didnt call back. Within a year, broke again and after that service call within days, the compressor is humming very loud and looks like everything is defrosting in freezer. Of course this is on 4th of July so food will be eaten or lost. Very disappointed in product that cost over 3K. Wait the weekend to see what is wrong and before one year warranty over on July 20th.

LG is a great brand. From phones to tvs and even the fridge, everything they make lasts and LG is always a great brand to have. I would love to own more of their products if I can. I like the easy open freezer doors. The inside ice maker is awesome too. And the overall features works great. The fridge is really the best. I love it. It has everything we need and works better than any fridge we have owned before. Lg is a really good company. LG takes their time to make the best products. I did see new LG ones out now that I would like more since I own a older one but thats it.

I sure wish I came here before purchasing my LG LFXS29626 refrigerator... As has been noted, a little over 2 years (gee, theres a 2 year warranty... hmmm), the fridge died. puddles on the floor, which I thought might be from the water filter, began forming... Before I realized it wasnt cooling, $500 worth of food had to be tossed into the trash... 1 week later, a service guy fixed it (replaced the compressor, added coolant)... it now rattles, and it isnt cooling... they are coming back again on Weds (5 days from now) to try to fix it again... I dont have much faith. One thing I will say... CALL LG. They covered the labor and the part, despite being past the 2 years. Dont let them tell you theyll cover the part but not the service, as this problem is PREVALENT, and they are (Im sure) just trying to avoid a class action lawsuit at this point.

Refrigerator compressor died. Called LG. The repairman did not show 2 times at the scheduled day even when I called the day of, they said he would be there for sure, he didn’t. Rescheduled each time for 2 weeks later. Then he showed without parts although we knew is was the compressor and came back in two weeks. I had no refrigerator for about 6 weeks and lost $1000 worth of fresh and frozen food. They try to make it so hard you give up trying. I called both LG and the repair people 20 times each. They said they would reimburse me for lost food but I will probably never get it.

We bought a brand new LG washer and dryer set, front loaders several years ago. I was so excited to have the latest and greatest. As soon as our warranty was up, all 3 agitators fell off - inside a wash and most of the items were shredded to bits. The appliance store we purchased them at told us we were SOL, and to call a repair man. Due to unemployment and lack of funds, we were forced to try and fix it ourselves. We finally found a waterproof glue which holds them on for a few months but they continue to fall off and we have to keep sticking them back on. Oh, and when I use my dryer for towels or a sheet set, it squeaks loudly as it tumbles. I do not overload either machine, and its not like I wash rocks. Ive never heard of anything like this happening to a washing machine. My husband is on his way now to the home improvement store for more glue, as the load of towels he just ran was making the loud booming sound of it happening yet again. We also get the funky smell, mostly on towels, and I have to keep wiping the inside of the glass door to keep the mold from growing, but I can deal with that. I will never buy an LG product ever again. Did I say never? I mean it too.

LG Refrigerators have a known problem with their compressors and they die within three years. Although the product is still under warranty, it takes weeks to get parts and still the fridge doesnt work. Their customer service is horrible and they state they wont replace a unit unless theyve come out four times. There is a pending class action suit against the company and the company should recall these products and refund the consumers money. Save yourself the aggravation and buy another product. If I could give 0 stars I would.

I have bought a washing machine. They deliver a damage piece. They play a big game with me for not giving a replacement. They have cheated me by passing the time. First they said to show damage part in photo they give replacement. Again they said, We can’t give replacement of product. We give replace the damage part, and after some time they again saying, We will not give replace. Very poor customer care.

Bought LG LMXC23746S/00 around 4 years ago. Quite expensive, over $3500. The sealed compressor broke. This is what the technician said, I wouldnt charge you $600 for the Freon if I know your fridge will get the same problem in 2 months. Another company wont even come out to service. This is what that company said: Sorry, I dont provide this service. I suggest calling LG if under 5 years. If older replace unit. LG is known for sealed system issues. We no longer work on LG sealed system because of their known issues. We cant warranty something that we know doesnt last. Actually, 2 years after we got this fridge, the plastic shelf start to crack and some part broke up like crackers. Well, so much for a 4 years old LG fridge. I recommend to stay away from LG refrigerator.

Not happy at all with LG Electronics USA. Terrible customer service. Bought a washing machine 4 months ago and its already dead. Cant get an English speaking person on the phone, must go through endless questions, and cant get someone to look at it. Dont stand behind their product. Stay away!

I bought a brand new LG refrigerator that only worked for 1 month. I have been calling and over and over to get a replacement. The only thing LG and Home Depot do is send a technician to replace the SAME part over and over without actually fixing the problem. The refrigerators lights dont work, the doors have trouble closing, its not freezing, and its not cooling. I havent had a working fridge in over 2 months and no one seems to know what they are doing. I do not recommend this brand, Home Depot and the A&E technicians that do not do their job.

We also purchased LG washer/dryer, high end stainless steel. Washer is ok but we have experienced same problems as many others. The dryer LG Tromm DLE3777W never dried clothes correctly. It takes 90 minutes to dry an average load of clothes. An energy star product it is not. The repair guy gave us the same ** about the vent being dirty or clogged. Never was the case. Actually sounds like the repair guy was reading off a script. The second time to the house, the repair guy stated that the dryer was operating as designed. The real problem is that Home Depot is selling this stuff. Home Depots reps are promoting this stuff and LG doesnt stand behind their product. Two options: contact the Better Business Bureau in your state (they are usually really good) and the second option is contact your state Attorney General. LG is selling a defective product and that, in every state, is fraud.

We bought an LG LFXS29766 in a new home build in October, 2017. Two days ago we came home to water on the floor, the cold box with a temperature of 55F and all the frozen foods half thawed. The repair technician told us today that it is a compressor failure and now I see that we are far from the only one. In fact, a Google search starts with a Class Action Suit against LG for just this problem. We lost all the food in our refrigerator & freezer and it will be weeks before it can be repaired. We paid thousands of dollars for this refrigerator and how are we going to keep food cold for the next weeks? I never would have bought an LG if I had known that this was a known problem.

What can I say? Its all been said, washer stinks like a sewer. I’ve followed all the manufactures requirements. I leave the door open, the soap dispenser open after every use and once a week I drain it like the manual states. What can I say? It’s all been said by everybody else. What happened to Made in America?

I bought the LG model LDF7932ST in 2006. It was supposed to be top of the line. Quiet, efficient, etc. and expensive - $1200. From day one, it was noisy and the smell was so bad when I ran it, I would set it to go on at 2 am when I was sleeping. Not to mention, it took 2 hours. It made all kinds of noises. The smell was vile. Then the bottom rack was always getting stuck on the door seal gasket on bottom right. Then the damn wheels would come off. Couldnt move the basket in or out. I would always have to push the bottom draw towards the left, be very careful with it. It was extremely annoying. Always getting stuck. Now the strip of metal that holds the rubber seal has actually come off of the side of the inside liner. Now I cant even push the draw in or out at all. Spoke to tech. He confirmed over the phone that it could not be fixed and that he had seen it before. So now I have to buy a new dishwasher and it wont be an LG. This is a flaw in their design. Their products stink.

LG - LRE6321ST glass top stove. We purchased all our LG appliances from Brick on March 07, 2013. Yesterday we noticed that its numerical pad which also control the oven/clock setting is not working. We even reset the stove by turning off/on the circuit breakers & unplugging from the wall. Does anybody knows how to make it work as its now out of warranty?

The knobs on my NEW THREE MONTH OLD stove are so touchie I’ve turned them on without even knowing, and have it catch on fire on my glass top and burned myself trying to put it out. This was on 7/21/18. I called the company and emailed SEVERAL times. Getting told, they will get back to me even after I told them how dangerous the knobs are and it happens all the time. I told them I’m scared children or adults can seriously be burned. Then I sent them pictures and kept getting the runaround because I didn’t need to go to the emergency room they said. (I was not trying to sue them) just let them know how dangerous it is. I now have permanent fire damage on my three month old glass stove top. I asked if they could fix it and the phone supervisor (accidentally) hung up on me when I called back with my case number. They said they have no record of me calling at all. And have not seen the faxed pictures they told me to send.Then today 12/7/18 same thing happened and once again. This time a big fire we had to put out. Now my pretty glass top stove looks terrible but lucky no major fire damage - just a terrible looking stove. The sad thing is I have LG stove, microwave, refrigerator, washer and dryer. You think a big company like their’s would take this seriously.

Purchased an LG Refrigerator only 2 years ago, compressor has already failed. Been without refrigerator for nearly five weeks because of constant run around from LG (also purchased the extended warranty), had two different repair companies (both sent from LG as certified company to do repair) and bottom line is the parts are not available because of the multitude of Compressor failures. It will be at least two months before a compressor is through production and shipped from Korea. For all of you experiencing compressor failure PLEASE CONTACT THE FEDERAL TRADE COMMISSION AND YOUR STATE ATTORNEY GENERALS OFFICE. This is obviously a recall situation but they wont do that. For all of you being told your repairman cant fix your refrigerator, that is not true, there simply are no parts available and when that is the case LG is in breach of their warranties and would be forced to issue you a refund or replace on your purchase, they are giving you the run around to avoid having to pay. DONT LET THEM GET AWAY WITH IT, KEEP THE PRESSURE ON.

Acquired a LG washer model WT1101CW, 2/4/14 from Stine in Broussard, Louisiana. Washer broke November 2015. The warranty that we bought from Stine was through NSI Protection Plus at the same time. They sold the contract to Warrantech 800-279-1662. Our washer broke again March 24, 2016 (same problem) over a week ago and on the same day a call was made to Warrantech and A&E to get our washer fixed. Someone came out and ordered the parts. The parts came through UPS 4 days later and meanwhile we wait 3 days until today to have the repair done. Took off of work (self-employed) and waited from 8:00 to 3:00 p.m. Somehow Sears is involved with A&E and the guy states that the parts are partially broken and that the order is incomplete. He also stated that he would not be able to do the repair because he is with Sears and they do not get paid through Warrantech - What is up with this? Meanwhile I call Stine rep and Warrantech calls me and I tell him how crazy all of this is and he hangs up on me!

LG replaced the compressor free of charge which was appreciated. We still don’t appreciate losing $$$ in groceries for the 2nd time. My advice would be to stay away from LG refrigerators until they have a vetted compressor. The Linear one ain’t it....

My 3.5 year old LG fridge stopped working 2 days ago...no warning. The front panel said the fridge was -4 and the freezer -17 but everything defrosted. This is terrible for an appliance just a few years old. I believe there are potential class action lawsuits about these fridges. Very disappointed. My Maytag fridge is still working after 20 years.

I got my new French door LG Refrigerator, Model #LFX31925ST/100, in October of 2011, for $2354.90. The ice maker has been replaced at least twice and currently they say the one installed in August needs to be replaced again, it quit in Dec. I have had at least 6 service calls. Not counting the times they couldnt get here and had me pulling the fridge out from wall & unplugging it for several hours and plugging it back in, to eliminate loud knocking noises.This week we finally figured out that even though 8/23/15 they replaced fan grill assembly in the back of deep freeze (new one has some sort of defroster in it) we still have no ice. Last summer the water spout on door stuck in on position and nothing we did would shut it off. It flooded our kitchen before we could get the water shut off. I have thrown out so much food during the past two yrs, it is insane. Finally went and bought thermometer and learned that even though door panel shows refrig. set at 33 temp is 46-48. Freezer varies. Now I have learned it is currently part of a Class Action Law Suit and Im not alone. Im done in and crying Uncle...