LG T9577TEELJ 8.5 kg Top Loading Washing Machine - I have bought this machine recently around 5 months back and have tried everything and even LG has sent people for resolving the issue but they also failed in their attempts. Even if you wash clothes separately the lint on clothes stays along with washing powder patches. The inbuilt filter even if cleaned adds no value. Thus its a waste of money and LG doesnt have any solution to this except for generating service request again and again. Would recommend guys not to go for this machine.

LG came and replaced our compressor with a new one. The refrigerator is working great now but I am concerned because our new compressor only has a 90 day warranty on it. If it fails after 90 days we will lose all our food and will have to pay another $1000plus for a new one. I hope the new compressor works better than the last.

Couldn’t ask for more. The control panel is easy to understand and use. The amount of laundry that it washes is huge compared to what I had before. I had a Bosch front loader and it only washed half the amount of laundry and still didn’t clean well. I didn’t realize how clean my laundry wasn’t, until I used the LG. The matching dryer is super efficient he clothes faster and with less wrinkling. Never used LG products before. So glad I did. Now that I’m moving into another home, I’m looking at LG for all of my kitchen appliance needs and I’m taking my washer and dryer with me!

This washer was an expensive purchase for me. As long as I wash very large loads it works well. But for smaller loads there are ALWAYS UE errors and I have to restart the washer multiple times. I wish I had never spent the money.

It takes hours to wash a load. Ive been doing laundry for 55 years. This is a piece of junk, albeit a very expensive piece of junk. Ive even gotten the famous UE message when the tub is completely empty and Im running the tub clean cycle. As soon as I can afford it Im going to Sears.

Got set as gift from brother-in-law after wife helping during death of his wife. The washer has worked fine since 2008. The dryer we have had checked several times, always says vents needed cleaning. Now that I have read reviews of how having to do exactly what we have to do is dry 4-5 times, I am convinced no need to spend any money on this high dollar product. Will purchase a decent dryer... Used to be a washer dryer lasted 20-25 years. What a shame on LG! Never again.

LG over the stove microwave caught fire while not even in use. Flames coming out of vents across the top of unit. l have reached out to LG numerous times. Spoke to liability agent once and was virtually dismissed because I had hired a claims adjuster which had zero to do with LG. All I wanted from LG was my homeowners insurance deductible. Now that my ins. claim is settled, I have called LG, was given liability agent Tim **s direct line by a supervisor. I have left him two messages; but he has not returned my calls. I will update this review soon.

Tonight we set our dishwasher to run as always while we sleep. Well it was a good thing I didnt fall asleep right away because my LG dishwasher control panel shorted out and caught fire, and it didnt even trip the breaker. Hopefully thats because I got to it first. We have had nothing but trouble with it over the seven plus years we owned it. It has been completely rebuilt at least three times. It has always had a foul smell to it when it ran.

I bought an LG French refrigerator less than three years ago. It stopped working on August 18 and I was told by my service person that the circuit board was dead. He ordered one from LG, which has no parts distribution other than from Texas, and said that it would be sent through UPS 3-day delivery. It has been five days and I still havent received the circuit board--no indication when and if it will ever come. Our food had rotted away and I cannot buy more as I have no alternative refrigerator or freezer.LG has no customer service credibility and the quality of this product is non-existent. No appliance should be sold without an at least 5-year All-Inclusive guarantee on it! I fault the government consumer advocacy departments for not putting this into law. I will not purchase another LG product.

Our $ 2400 LG French door refrigerator and freezer was delivered on Feb 1, 2011. It died on 12/14/11. Its been 27 days since our ice maker stopped, then the freezer, then the refrigerator. Lost hundreds of $ worth of food and medicine. Customer service with the repair co. is a joke. Every day its a different reason why they cant get to us. LG is waiting for them to call or they are waiting for LG to OK the extended warranty. And we even have two service contracts, one with Home Depot and one with LG. I guess we are just at their mercy and have to wait.

LG service lacks timeliness. I bought an LG French door refrigerator which we put in service three years ago (in 2015). Since that time we have had the circulation fan replaced in 2017 and the compressor failed in 2018. We have now been waiting for three weeks to have the compressor replaced and it appears we will be yet a fourth week before we have a technician here to perform that work. Took 2 weeks to get the tech out to diagnose and order the parts needed, another week to get the part and set up another appointment, then the appoint was cancelled because a plastic part I could snap on myself was not yet on hand. Like I said: Now looking to be 4 weeks (maybe) before I once again have another functioning refrigerator. NOT HAPPY!

WT5001Cw washer purchased on 3/17/12 from Sears. Contacted Sears within 1st year to say washer would not dispense hot water. Sent tech out and was told LG said working according to specs. Tech told me to purchase extended warranty so machine would have to be replaced if 4 service calls were made in 1st year for same problem. I did that and then Sears said it didnt apply because LG said working according to specs. After Sears sent 4 technicians out over a period of 1 1/2 years and after the 1st year manufacturer warranty ran out, I was told that nothing could be done.My argument is: I should have been told at purchase or stated in the manual that the machine would not dispense water above 98 degrees, even though it had a hot water selection on it. 98 degrees scientifically is considered lukewarm and the machine will not go above 98 degrees which prohibits me from killing microorganisms in bed linens and bacteria in reusable baby diapers. Sears would not help me and referred me to LG. LG said they cant do anything because the machine is past the 1st year warranty, even though I contacted Sears, who contacted LG within that 1st year. Sears continued to send technicians out with non-workable ideas to get hot water when the bottom line was, it is impossible to get hot water. The machine mixes cold water even when the setting is on hot. I have written to Sears CEO Eddie Lampert and LG corporate office and received responses Sorry but we cant help you with this problem.

Purchased a $1500 5 burner range (gas) late Nov 2013. Was delivered and installed December 2013. Used the cook top, but not the oven until Christmas. Christmas day dinner was ruined due to oven not functioning properly. Took twice the time to cook as it should have, nothing browns, everything looks anemic. Called Home Depot and got LG certified tech information. First visit January 2014, next 2 visits included 2 new sensors and a control board. Still does not work properly. Multiple calls to LG, and was promised that after 3 visits and 3 parts replaced it was deemed a lemon and would be exchanged for new range. Never happened. 10 months and 8 tech visits later, and I still dont qualify for exchange/replacement. Executive services is useless. Adrienne (the supervisor of all supervisors) asked for receipt and invoice to be faxed for the resolution team. Faxed immediately after conversation and one week later was told I STILL dont qualify for exchange or refund. When I asked her what does qualify she said, as an LG customer you are on a need-to-know basis. She refused to tell me! I have not encountered ONE LG person who has been helpful or even nice. I will soon be replacing all 5 major LG appliances with Samsung. NEVER WILL I BUY LG AGAIN. Luckily Home Depot has facilitated this interaction and I am now getting my money back. Home Depot customer service is AMAZING.

I wish I could give a negative rating! We have been working with LG customer service since October (over 2 months now). We are extremely disappointed and feel like we have been led on like they would possibly stand behind their product. I can hardly believe we have went this long without a full size fridge and freezer. If LG customer service would have just told us over two months ago that they would not stand behind a less than 3 year old fridge we could have thrown it in a landfill and went and bought another brand. Not only do we NOT need to spend so much money every couple of years on a major appliance, but we really don’t need to fill up our landfills with these things. LG, if you cannot make a large major appliance last longer than 2 years, PLEASE STOP MAKING THEM! Do it not only for customers like me, but for the WORLD!

I remodeled my kitchen and used all stainless steel LG appliances in my kitchen and have add issues with ALL of them. I will always advise friends not to buy LG appliances. The knobs, all five, on my LG stove broke almost immediately and they are $75.00 ea. to replace. I will not buy these knobs because the inside is plastic and will break again and at $75.00 ea. it is too expensive to have to keep replacing them. I have had to replace the motherboard on my dishwasher. The handle on the microwave broke off and now my French door refrigerator went out. Could be the fuse, which was replaced, or the condenser which means I have to buy a new refrigerator. I have tried contacting both Home Depot and the manufacturer directly with no success. These appliances are made in South Korea and are made rather shabbily... look good on the outside but the insides suck. Dont buy these appliances. Shame on Home Depot!

Bought their fridge and within 2 years the linear compressor failed and had to be repaired. LG paid for the repair but the first repair was done wrong and fridge still did not cool. I called back and had to wait another week before they sent someone else out to try and fix their piece of garbage fridge.

Horrible customer service. Our new LG fridges ice maker quit working. I called to have it repaired. My appointment took 2 weeks and was between 7-9AM. I received an automated call on the morning of my appointment saying the tech would be there at 7AM. The tech called approximately 7:30AM and said hed be here in 1/2 hour. He never showed. I called again and the agent said he tried calling me 3 times and came to the house. I did not receive another call from the tech after the initial call saying he would be here in 1/2 hour. He never came to my house, my front door was open. I did not have a radio or TV on and he never came to my house. The agent said he could come back in 10 days. I asked for a supervisor and was told one would call me back in a couple of hours. Unbelievable! I am cutting up my Sears cards and will never buy anything from Sears again. I took a day off of work to be here. We are remodeling our kitchen and have to buy all new appliances and we now will not be buying them from Sears. This has been a frustrating and unprofessional experience.

DONT BUY LG PRODUCTS! THEY CANT BE FIXED... Our 5 year old LG washer conveniently stopped working only 2 months after the factory warranty expired. How did this highly tech washer with cell phone connection (pic) with LG FAIL right after the warranty ended? We called the Authorized LG REPAIR company to fix it and after 4 months and 5 visits, the Authorized LG repair company using the built-in high tech cell phone support (pic), could not fix this washer... And it cost us over $400. in non-warranty parts (pic) and service. Our LG washer still does not work and LG support has NO SOLUTION to the problem. As a less than generous offer, LG Corporation has offered us only a 15% rebate on another LG washer purchase. NO THANK YOU!! DONT BUY LG PRODUCTS! THEY CANT BE FIXED!

LG stainless steel 33 cubic feet model #LFX 33975ST/01 SN 211KRRE1Y726 double doors with freezer at the bottom. We purchased this lovely fridge for our new home.and purchased a warranty with it just in case we has some issues. We are in Texas it is still hot here or it was while waiting for repairs. Our fridge began making noises and finally just stopped. We requested service on it after waiting a couple of days and troubleshooting for solutions. In the midst of hoping it would start to work again, we lost EVERYTHING in it-steaks, chicken, dressings, everything!! We finally got a service company (Premiere) to come out-2 weeks later. Mind you its hot here in Texas so we have been living out of ice chest now for 3 weeks.They finally come out for repairs after 3 weeks and the compressor is out and the blower. Parts need to be ordered. More weeks of waiting and purchasing ice. They finally came out last week and installed the compressor and the blower. It took 4 hours!! Repairman left after being frustrated that it took so long for him to repair! We were told it would take up to 36 hours to be back to normal and temperature. 3 days passed and our refrigerator never made ice and was still warm!! We called back the repair company and we were told they closed out the claim and we were back in the line again for repairs!!This is horrible, horrible customer service! My family and I have been without a fridge for a month and still dont know now when it will be looked at again. We are starting from scratch. This is a 3000.00 refrigerator! Who in management is reading the customer complaints and who can help us?? We need a new refrigerator!! Everyone has been rude even Home Depot where it was purchased!Over a month without food and groceries and nowhere to put them. We lost over 450.00 of food if not more in our fridge and so many bags of ice. This is unacceptable and I plan to go as high as I can until someone calls to help us with this refrigerator issue. It is still under warranty!! This lovely on the outside not working on the inside fridge is horrible!I am adding these notes to Twitter, Facebook and all social media I can until someone helps us or at least contacts us. This has been a horrible experience!! If you are reading or concerned LG, please contact me. We have been told now it will be a while before someone will be out. Almost 2 months without a refrigerator! Frustrated, angry and disgusted with anything LG.

My home warranty company TotalProtect Home Warranty (Cross Country Home Services) came out to repair our washer. They discovered an LG Recall from the US Consumer Product Safety Commission and refused to make repairs because it was under recall. So, LG was responsible for repairing it. The recall stated the washer becomes unbalanced and causes personal injury and property damage. Luckily my washer just broke. It has been 3 months and multiple LG repair companies later and LG has not repaired our washer. Every LG service company that we called or came out to make repairs claims they cant repair it, LG did not authorize repairs, or the recall did not cause the damage. LGs customer service (800-243-0000) promised they would make repairs and they gave me a CNM # and APM # that supposedly authorized the repairs. I even filed an ethics complaint with LGs company HQ. I heard nothing back. The recalled washer is product number WT5101HV. LG gives you the runaround and frustrates you so you give up.

LG manufactory is s good and reliable appliances. They are also stylish and trendy. I especially like the ones with the ice makers. I also like the side by side doors and the newer models. They are really terrific appliances. I love them and their electronics as well. I really wouldnt change a thing with LG and theres nothing I dislike about it. They do initiate all expectation. They are very dependable.

Words can not describe the joy I have when I use and even more appropriately when I clean up after my husband cooks. I never liked or would even consider electric cooking before, but this is an absolute dream. A pot boils over? No problem. Use a rag and wipe it up even when the pot is still cooking, it lowers the heat the minute you turn down the temperature and if you pick up the pan and walk away, the burner shuts itself off. I have considered an electric oven before but with the convection and induction features, I feel like I have died and gone to the great kitchen in the sky. I know that sounds a little extreme but after dealing with a messy stove top & an oven that I have to get down on my hands & knees to clean, this is really a God-send.I also got a great deal on my appliance from eBay. Even had a manufactures warranty. LG has been our go to brand for T.V.s, fridge and now my kitchen. The only draw back is trying to find pans that dont cost a fortune and are of good quality, also someone that can tell me why my cast iron griddle cracked in half when I tried to heat it up to cook a steak. Not a major problem. Just would like some answers.

Bought this refrigerator about 2 years ago. The ice machine keeps freezing up. It will work for about 2 days then freeze up again. We keep taking my blow dryer and unfreezing the unit. I wish had I read all the reviews with this refrigerator. I would have never bought.

This was the number one rated range on several different websites so I thought Id found a winner. Ive had nothing but problems since the day this was delivered and the worst part is that LG has the WORST customer service department I have ever had to deal with. A recent chat representative even wrote that she will go one step a time for me reading from the manual. I have a masters degree in nursing, I can read directions! The stove comes set up for natural gas and it took 2 technicians almost 2 hours to get this set up and installed. Cost me an additional $320 and yes, these were experienced technicians from a reputable company, but very little is known about this model. First issue was that the ultraheat burner would not ignite and had a flare up issue when it did. I had to get approval from LG for a service call and again, even the company of their choice knew very little about this stove. He had to call LG for help from there who talked him through the repair. The upper oven was burning just about everything I tried to bake so I asked him to check that. The oven was set at 350 and his professional digital external thermometer was reading 425 degrees AFTER the preheat cycle and took forever to come anywhere near 350 degrees.The instructions tell you how to adjust the oven temps, but the (+) does not appear on the digital display, as stated in the manual, so you have no idea if the adjustments your making are even effective! After burning lots and lots of food, I finally got the oven to semi work. I put a high quality thermometer in the oven and it was all over the place 300-425 degrees during the baking cycle. Now lets talk about the lower oven. From day one there was a terrible odor which I was told was just from it being new. Again, it burned just about everything I put in so I started playing with the adjustment feature. It got to a point where some rolls were golden brown on top, but the bottoms were barely done, but at least they werent burnt! Not to mention that this thing sounds like you have a jet engine running in your kitchen! Now, heres the real kicker. This morning I opened the lower oven to move the rack and the entire inside was black, covered in soot (see photo of rag I used to wipe just the bottom). I tried to call LG but they refused to let me speak to the technical department to see if this was normal for a new oven or if I needed yet another service call. I was told this department only speaks to other technicians. I called Lowes and this piece of junk will be on its way back to the store later this week. Thank heaven I purchased it from Lowes, at least someone stands behind the products they sell.

Do not buy an LG Refrigerator with a linear system. Im stuck with a fridge that is a year old and doesnt cool. Apparently this is a known issue and theres a class action lawsuit. Buy a different brand. I wish I had. Now Im living out of coolers until they get around a technician for me sometime next week.

From the day we bought we had problem. Ice maker, ice cubes would all freeze together and ice would not come out. Bottom freezer will not keep things frozen. Had repairs made from company about 3 times, problem still persist.

I have had several LG washing machines and have always like them. They are reliable, last forever and can handle many types of loads in it, from heavy items, bedding or delicate. The only issue I have with mine now is sometimes it cannot balance itself. I then have to do it myself.

We purchased our LG Electric Range November 2011. The oven was in need of cleaning, so I started the self-cleaning feature as I have done 2 or 3 times previously. The door locked and the cleaning began. When it was done, even after cooling off. The door is still locked shut and the whole control panel is blacked out, rendering the stove top useless as well. There is absolutely nothing working. We checked the breaker and all connections. Everything is in order.So we called our local repair company and they told us that they have had multiple calls about this same issue. My husband called LG and spoke with a couple of people there including a manager. The first person told us that the self-cleaning feature should be used every couple of months to keep it working properly. We told her that it doesnt say that anywhere in the manual. Basically they said, Sorry we cant help you. This is an engineering defect. And should be taken care of by LG. The lady from our repair company said that on some of the ranges, the cook top has cracked because of the heat. We are very disappointed in this company. And will never buy LG products again.

Weve had this washer for about 2 years now and it is a terrible machine (the model is WM2050CW). When I wash shirts (4 or 5), I get soap stains on the shirts. The shirts have developed little pills (I do small loads at a time). If we dont keep the door open at all times we get a smell from the washer. It uses such little water I cant see how clothes could possibly be clean. We bought this at a Sears Outlet store. The washer and dryer were returned by a customer and we know now why. These were issues with the washer right from the start, but its just getting worse (and more and more frustrating). I wish wed bought a cheap top load washer. It takes forever to do a load of laundry and while it uses less water, it takes twice as much electricity. I thought it only fair to alert you to our dissatisfaction before we start to share with others. We had only heard good things about LG, but we will never buy another LG product, and we will urge anyone that will listen not to either.

Washer goes out of balance on almost every load. I verified the machine was level and watched the YouTube video on how to properly load a washing machine. I still had problems and contacted the LG support line. They were no help. A class action is required to get LG to resolve this issue. Do NOT buy LG washers

I have waited over three months for my order to be filled by LG, I placed my order through an reputable online Dealer. The Dealer was very responsive at first, after the order was filled by LG and I paid in FULL they stopped returning my emails. The order was for a Multi F MAX LGRED System w/ four indoor units. The order was drop shipped by LG but I have not received ANY information from LG, all I have is a product shipped confirmation from the Dealer. So this sale is now in the hands of LG and I have no idea where my product is? Where it shipped from? Or how long I will wait for it? The Holidays approach and that may interfere with accepting any freight without prior arrangement for obvious reasons. I have no idea how to contact LG, or how I would reference my order even if I could contact them.Customer Care with this Company is ridiculously poor, I spent a bunch of money and I am in the Dark on my end. I cant review the product until I get my hands on it. But I can review the Manufacturer and their complete lack of customer Care and communication. I could have purchased something else, I should have, it would be installed by now and I wouldnt be wasting my time writing this out of sheer frustration with LG.

Model LSC27910 side by side refrigerator-freezer is the worst refrigerator I had in my life and Im 67. The fan motor was out 2 days after warranty. The ice-maker jams and gets ice all over floor. The water doesnt stop when you pull away glass most of the time. Horrible machine in every day use.

Got my moneys worth, as had washer 8-9 years and finally was condemned. Washed 8-10 loads a day, everyday with 8-10 family members in living with us at anytime. We live out in the country and have moved 3 times in the 9 years making it hard on the machines, but they always gave great service.

I love our microwave. The only thing I dont really like is you have to run the potatoes twice in order for them to be done. I think that they have made great improvements since the first one we got. I love it.

I got a LG refrigerator, black stainless steel. But six months later I noticed that left door had cosmetic problems. I called LG and they send a technical. He told me that the door need to be replace it. He send all the information to LG, however, they did not reply. He provide me their customer service number. When I called them I was told that they did not do anything about cosmetic problems. I have been looking for background about these type of refrigerators, and there are more customers having this type of issues as well. How can a company does not take care of their quality? Why is this type of products in the market? Who is responsible for bad quality? I paid an extra warranty, and reported to them as well, but they told me that LG should be responsible for their quality.

The sanitary and steam settings are wonderful, but I also enjoy the quick wash for small, irregular loads. I appreciate the laminated directions and details regarding how to keep my machine lasting longer.

I replaced all of my kitchen appliances with LG 18 months ago. The dishwasher control panel died one month out of warranty and LG refused to cover it. Cost me $350 to repair a one-year-old $500 dishwasher. Now my refrigerator compressor has died. This time, LG is covering the repair under warranty, and the experience over the phone with their customer service department hasnt been too bad. But from reading reviews, poor reliability is typical for LG appliances. I expect the new compressor wont last any longer than the original and Ill be going through this again in 18 months. A refrigerator should last at least 15 years. As the rest of my appliances die, they will NOT be replaced with LG.

I had the misfortune to purchase six LG appliances. In the past two years, I have had 2 repairs to my refrigerator, 2 repairs to my stove, 1 repair to my washing machine, and my microwave had to be replaced. Presently, my products are still under a warranty, however, LG Repair service have refused to come to my house, again to fix my stove. DO NOT BUY LG PRODUCTS!!!

Our new (under 2 year old side by side fridge/freezer) stopped cooling. I tried doing the smart diagnostic app and it said it was working fine. I tried to make sure doors were sealing fine, they were. I called LG. They said it might of done an auto defrost. I was told to unplug it and it would reset it that temp would return to normal in 12 hours. We woke up the next day to a flooded floor. All food in freezer was defrosted. Refrigerator was at 65*. I did the smart diagnosis again. It said it was fine. Called LG and sent them the diagnosis and they said to unplug and wait 6 hours. I lost all food and temp Kept dropping. I was told to put food in coolers. Most was trashed. I was told they could send a repair person in 2 weeks!!! I did the best I could with food in coolers but lost it all. LG was not helpful.A repair person came out earlier than quoted and it seemed to be working (known compressor failure) yet now temp is plummeting again. At this point I just want a full refund to buy a new non LG fridge. I’m hoping temp increases, yet I just emptied ice so hopefully if it fails it won’t ruin my new floor. I just bought food to replace the food lost. I have no other fridge at my home. 4 days and it’s not working again. Reading all these reviews makes me sad that this brand is allowed to sell these products and hold hard working families like mine hostage.

If I could’ve given this zero stars I would’ve. I bought this LG (Life is Good) top loader washing machine and LG Dryer because my old dryer finally broke after 10 years of usage. My previous washing Machine worked fine but the wife wanted the new LG dryer to match a new LG washing machine. So we bought the set. After maybe 4-5 years I noticed some rust on the inside of the body of the washer. Well that rust spot got bigger and more rust spots began to pop up. After many failed attempts with LG customer service and their service technician in my area the end results were that they would not repair or replace the washer. It is considered a cosmetic issue.The rust has dropped into the washer with the clean clothes defeating the purpose of cleaning the clothes. It now has become a hassle pulling the so called clean clothes out of the washer without touching the sides or the top because it’s all rusty. I’ve sent LG pictures of the rust at their request with no response. During the time of purchase we also bought other LG appliances. I’ve had problems with their microwave, stove, dishwasher and refrigerator. My older appliances I had that were much less expensive outlasted the very expensive LG CRAP I bought. Don’t buy LG!!

My LG doesn’t have an agitator, so my good clothes are holding up better. However, the washer does not get clothes very clean. The water economy is dramatic, reduced my water usage by 50%. This is my first HE model, it is ok, but nothing special. It is 3 years old and hasn’t broken down. For the price point $1600 for the pair, it is very average.

They sell the LG product where my wife works and we purchased a refrigerator from there. But when it was delivered, it was damaged by the people that delivered it. I was trying to get it repaired and it was a complete nightmare dealing with LG. They w were absolutely horrible and pathetic. I’ve been dealing with an issue since March and it just got completed last week. That’s how long I’ve been dealing with this. Also, those people don’t even know what the part numbers are for their own product. They tell you they’re gonna call you back, but they never do. If I don’t initiate a phone call, I never hear from them. Then they tell you they’re gonna follow up, but they never follow up. Aside from that, I paid for a part to come to me and when it came, it was the wrong part. They’re liars over there and they tell you what you wanna hear. But once you hang up with them, they’re done with you. The only good thing about LG was the service tech that they sent out here last Thursday and everything’s working fine since he’s been out. Still, I’m never buying another LG product and Id never recommend it.

LMV1680ST - I have owned this microwave almost 2 years, but only used it for about 1 year after my remodel was completed. My cook light wouldnt go off. It would stay on while the microwave was in use. I began to smell plastic burning and heard a popping sound on the left where the operational pad is located. This microwave is not safe. Please do not take the chance of kitchen fire. Support says the microwave is out of warranty and I do not want it fixed.

Please learn from my mistake. In January 2018 I purchase over $6200 worth of LG products (Stove, Microwave, Refrigerator, Washer & Dryer). Within the first month, the stove started to smell like it had a gas leak. We called their repairman and he couldnt find anything. We kept smelling gas and called him back and he still couldnt find the problem. We had to turn off the gas after each use because we felt leaving it on was such a hazard. After 12 months, the microwave stove working. Now the refrigerator. We just purchased a different brand stove which works great! We have a LG graveyard started, its just a matter of time before the rest of the appliances end up there.

It looks nice. I dont ever use convection. The blue color inside oven is pretty but I can’t put foil on it for unknown reason. When I put foil on the bottom rack to prevent drips from falling to the oven surface I think it interferes with the bottom of pizza or bread getting browned. I use a cooktop cleaner everyday on the glass top. The settings are digital. The light on the stove is blue and the matching microwave light is green. I wish that they were both blue.

My family members all use this fridge. I dont have this firdge now, but its the firdge I grew up with and I have really only knew this brand and that makes me not to purchase other brands. I like its separations of different storage areas, my old LG fridge is affordable, small and compact. I like its temp setting system too. And it just overall packs a punch. But the new ones are really expensive and I am not buying any of those.

I got this refrigerator as a package deal and have totally enjoyed using it. The stainless steel fit right in with my renovated kitchen. It’s a side by side and in the future I may consider a refrigerator with a bottom draw as a freezer.

Buyer BEWARE! Never knew a dishwasher could have so many problems. Sure wished I checked this website before purchasing. Wont even go into all the details because by now you have read all of the many negative reviews posted before me. Save yourself not only time and money but all the frustrations you will definitely get if you choose this particular appliance. There are many more to choose from so RUN away from this one...even if its free! No joke!

Ive had numerous problems with my LG Washer TROMM WM2688. There is bellows hose underneath the tub that gets a hole in it and leaks every few months. It takes about an hour and a half to fix it. I’m on my 5th bellows hose now. It just went out again. Ive also had the water fill valve get stuck on and stay on. I had to replace it. It also has a problem with draining the water from the tub. I get an error saying water is not draining. You hit restart from the pause and it will continue. It could be the pump out, the sensor out, or the control board out. Not sure yet. If I couldn’t work on it myself, I would have spent enough on service to buy a new one. It wouldn’t be an LG. I’ll buy no LG products.

It was a good deal. The other brands were white but I wanted the very trendy brushed aluminum look. It was also at a store where I could get 5% cash back on my purchase so that was very nice too. I really like how cold it gets. It has a little drawer for my veggies which is also a good thing to have. I enjoy using my fridge because it is well made and is a great color. Would like it to have Bluetooth or wifi so I could connect to it. A screen would also be very cool so I could display family pictures and videos for my guests to see how cool my family is.

LG top load washer. A lot of nice ideas. It monitors the load, adds water if needed, and adjusts the cycle time to get the load clean or takes less time if needed. But, makes some strange noises. Thats why ratings are not perfect. 8 months now. Doing good. Overall would recommend.

Women want a dependable, easy to use, easy to clean stove. My LG stove is the absolute best! I drink a lot of tea and my tea kettle heats up nicely and the HS light is very convenient so you know not where to touch. And the oven is a dream! Cooks nicely and absolutely love the timer to let you know when your food is done. This is a hands down number one in my book!

My experience with this washer has been completely unacceptable. When attempting to run a small load, the machine shuts down completely during the spin cycle due to imbalance. On one occasion it took over three hours to complete a small load as the load had to be redistributed and the washer restarted on three/four separate occasions. When I e-mailed LG regarding this problem I was told to check the circuit breaker!! This is a design flaw. LG as well as some other manufacturers have eliminated the costly, heavy and expensive transmissions found in earlier washers with a system that just plain doesnt work. The agitation is so poor that clothing in the middle of the load barely gets wet much less cleaned. I am tired of removing dirty laundry from this machine after the load is done.

We purchased all of our LG appliances at Home Depot May of 2013. So far we have had issues with both our LFX31945st fridge and our DLEX8000v dryer. Fridge costing $3200 and dryer $1300 having an issue within the first 8 months of use. Seems crazy to me but thats not even the beginning of our frustration. Ill try to stay on topic with the dryer on this review. Our dryer initially stopped drying on a Sunday. When we called LG for it to be repaired, we were told to call one of their service reps to come and repair it which I thought was weird, that we had to do the legwork for their warranty repair. A&E was their contractor that we scheduled services with. The soonest they could come was Tuesday. They replaced the thermostat and it worked for about 30min then it stopped working again, of course after the tech left. We called LG and they said they cant do anything further until they receive the work history from the tech which could take 24-48hrs after the services were completed. They finally allowed me to speak with a supervisor after requesting it for the fourth time. The supervisor wasnt much better but after arguing with him for over an hr, he said he would have Dells come over on Thursday since A&E didnt have any apts. available. Which was a lie because we actually had A&E coming over that same day to repair our LG fridge for the third time that same day. When Dells came, they were already upset that they were requested to service it after another repair shop tried to repair so they simply confirmed that it was not heating and called LG to explain that it was broken. They argued and belittled their own service rep to the point he didnt even want to talk with them anymore. After he left I called LG again and they said they would have to set up another service call because Dells didnt change any parts, it was not considered serviced. Long story short, LG told me three parts must be changed in the appliance before it will be reviewed for replacement or refund. The tech must provide the work history to the proper LG phone number or it doesnt count. Us as the customer have to pay the price for LGs lack of organization and horrible processes. They scheduled a third service call for Sunday so it had been a week since we had a working dryer. A&E visited us again and changed the thermostat again. I confirmed that the dryer was working but I could smell something burnt. He said that was normal for the dryer to smell like that. I put a load in and started and told him to stick around for a few minutes to make sure it still worked. I also spoke to him about contacting LG to let them know whats going on in order to move their process along. He flat out refused to call them because of his experience with their customer service. He had another apt. so he left. Not ten minutes after he left it stopped working again. I called LG and again they told me there was nothing they can do until they receive his work history asking me to contact them to send it to them. What kind of company expects their customers to do their job for them? Ridiculous! When I asked them what they expect me to do until my dryer is repaired or replaced. They asked me if I knew what a clothes hanger was? They also suggested to let them air dry. Why would I purchase a $1300 dryer if I planned on letting my clothes air dry around my house or on a clothes line. LG is a joke. I spoke to the manager of Home Depot and explained my LG experience with him and he said he wasnt surprised I wasnt the first to tell him about there horrible service and he had spoken to them personally on behalf of us to get it resolved. He said he wasnt treated any better. Home Depots manager has been the only one that has helped us. Even though it has nothing to do with the warranty Home Depot gave us, he has offered to send us a dryer to use while we are dealing with the return process with LG which I thought was very generous of Home Depot. They actually care to keep our business and LG could care less. LG is setting up another appointment A&E to come out tomorrow so they can change out the same part for the third time to see if the third time is a charm I guess. LGs appliances might look nice from the outside but they dont function worth a crap and dont expect them to want to help you with them when they do fall apart. I would prefer to have no customer service then deal with their customer service. I wish they would take all of their appliances back.

I bought the washer in June of 2013 and had issues right away. It would never put in enough water to get the clothes clean. My husband works with cattle and his clothes get dirty. After the Heavy Duty cycle, the clothes would come out with mud. Always have to use the Bulky/Bedding cycle. Machine would freeze up and finally wouldnt reset.They replaced the control board and found a wire that was never installed correctly so sometimes it would connect and sometimes not. Now just this month it would constantly be uneven and finally froze up. It was the main part under the drum that controls the machine that went out. Only 2 years old and this is the machine I am stuck with. Thankfully I bought a 5 year extended warranty with it. Once that is up, I will not buy another. Cycles take forever. You get the UE Uneven Code a lot with towels. It is not water efficient when it will constantly refill to make it even, spin and do it over again because it is still uneven.

After buying a new LG front load washer from Home Depot it started having an extreme vibration issue. We have been calling, no less than 30 times over the course of 3 months. They have not been able to provide a service person to repair it. As of today I was hung up on twice, an told that since the machine is now out of warranty to call Home Depot. Really, we spend 3 months working with you, providing you with a service provider in our area and now this. Never again will I buy anything with the LG name attached to it. I spoke to Sherry and Jessica in the executive services dept, very rude, one actually hung up on.

I have had machine (WT1101CW) for 20 months and problems since beginning. Problem intermittent from beginning and I got mad but let it go. Called within year and they did something via phone at machine. Problems persisted and I called a number of times as I got angrier and they did nothing. Problem is constantly out of balance condition and clock and mechanism seems to keep repeating steps. It rinses and again and again and clock jumps all around. I finally put on special and set spin only to get water out but it goes from 13 minutes to eight and then back to ten minutes. I finally put clothes wet into dryer. Problem was intermittent initially but now seems to be problem every time. I cant stand with machine all day so generally takes today six hours to do one load wash. Out looking for a replacement machine and when purchase will put this on curb of my busy street with sign about its problems. Company recently said wont fix machine under warranty and I must pay. Ive already paid for their junky machine and wont give them any more money. Anyone who buys this companys washing machines has to be crazy in my opinion. I should have purchased a good Sears set originally.

We purchased all new appliances including a stainless LG Refrigerator (LSC22991ST/001) from Home Depot. The first year of use had a problem with the inside of the full back panel of the refrigerator being packed with ice behind the panel even though there was no error message on the display, thus not allowing water to flow with the defrost problems. Repair service was performed. A year later, the same thing happened with ice packed and bulging inward behind the back panel of the refrigerator with an error message dh f. LG basically said too bad, no warranty, none of the problem was covered by them.The repairman was called locally, who had done the first repair; however, he was no longer on LGs service list for the area because he refused to work with them due to low pay, problems with getting parts, etc. On April 16, 2018 he ordered the parts for the error message from LG. Meanwhile, we were out-of-town and came back to a refrigerator of food that had thawed and needed to be thrown out -- hundreds of dollars. The parts that had been ordered on April 16, 2018 came in a full 7 weeks later (almost 8) and were replaced on June 5, 2018. LG refuses to take any responsibility for this problem. Their attitude is terrible when it comes to customer service. The refrigerator that cost more than $2400 on sale has only been used 2 years and has had the two same problems. It is terrible that LG knows these problems will come up due to poor manufacturing and if the consumer doesnt buy the extended warranty it is obvious that they know they will make their money by charging for parts. The repairman indicated that there are lots of other customers with the same problems -- he repairs them and knows! Sick! Very upset, and there doesnt appear to be any concern from LG.

I purchased an LG refrigerator. Everything in it freezes. The ice maker broke and immediately when I called the company I purchased it from they explained to me that they would call me back. Of course I never got a callback. This is the worst refrigerator Ive ever bought. Do not ever purchase it is junk. I have emailed and called LG and I never seem to get any sort of response from them. My refrigerator is a year-and-a-half old and I want to throw it Out My Backdoor.

We had purchased a LG 3 door refrigerator in 2014 month of October, yesterday it stopped cooling or making ice. We called the number listed on the refrigerator. Got a automated system that sent us a text message to troubleshoot the problem. We did exa5 as was given in the text. Waited 24 hours, woke up this morning and that refrigerator was still not cooling or made any ice. Called LG back. Spoke with one of their service representatives who informed me what I already knew that if it was my compressor I have a 10 year warranty on this part but I would have to pay a service call charge and a labour charges if it was the compressor. The charges were as follows. 125.00 for the service call and if compressor labour is 250.00. Researching online I found that there a class action lawsuit against them for this issue. They have known about this and have kept continuing to sell these refrigerators with this issue. Also while researching I found out that this happens after 5 years and my extended warranty has expired. This is not right. I asked the representative about my food loss and he state to me after I had this repair done to call back and speak to a customer service representative and they would give me a compensation for my food loss but I needed receipts for the food I had in my refrigerator. I asked him who keeps their receipts and he brushed it off by stating call after the repair is complete and speak to the food loss department. I have a receipt but it wont let me upload. Says my file is bigger than 5MB. I will never buy a lg product again. A very disgruntled customer. Ivan

Bought LG washer and dryer in August 2014. Just read all the complaints about the LG washer, I have nothing to add because all the comments written I agree with them all totally! The washer is a very poor design flaw. It sure was not designed by anybody that has used a washing machine before.

We purchased our LG front loading washer and dryer in 2018. Like many of the reviews I have read we too are very disappointed in our purchase. I noticed that the clothes came out smelling within a few months of buying and I called LG DIRECTLY as it was under their warranty but was told that I need to run the tub clean more often. Done that for over a year and also washed clothes twice - not efficient as waste of energy. We do have an extended warranty and recently a tech came out so I let him open the washer door as I had just done a tub clean the night before - it smelled like a rat was dead in the drum. He too agreed he had never experienced that before! He poured half a bottle of my Bleach and ran the cycles again for almost 2 hours. Said the problem was fixed and if I experienced the smell again I needed to call them back thru Assurant the company who warranties the extended warranty. Did so and they declined to send a different tech saying that there was no mechanical problem. My clothes come out smelling and the even the dryer time has to be increased to double for the clothes to dry correctly. NEVER BUY THIS WASHER OR DRYER EVER. EVEN THE EXTENDED WARRANTY WILL OT HELP WITH THIS PROBLEM. I bought the pair from a very reputable store in the area but I believe that LG Is aware of the problems with the machines and do not want to take responsibility for the defects. I do hope this review deters anyone buying an LG front load direct drive washer and dryer.

Love my washer and dryer set. They are the extra large load with steam in washer and dryer. I’ve never used the steam setting in the washer but like it a lot in the dryer. It’s good to touch up wrinkles. The set is also very attractive.

The LG Dishwasher is very quiet and dependable and does a great job of cleaning our dishes and pans. We have had other dishwashers, but they were loud and they did not clean our dishes very well.

I also purchased an LG LFX31925ST Refrigerator and after 3 1/2 years worth of use it broke down. I spent over 5 months going back and forth with LG on fixing it, had numerous repair visits, where they tried to fixed the compressor and sealed systems. In the end they offered my 1200$ for a buyback on the fridge but I have to buy another LG refrigerator.There is no way that I want to give LG any more of my money after what I just went through. 1200$ doesnt come anywhere close to covering the cost of a new refrigerator. Just so everyone knows they replaced the some of the tubing that used to be copper with regular metal tubing that sits in a water reservoir. This attaches to the compressor and after a couple of years it rusts and you lose all of the freon in the fridge. I cant tell you how many 1F and FF errors that I keep getting on the Fridge. LG customer service is terrible. They dont give any power to do anything. After dealing with them for almost 2 months a started a countdown on my Twitter feed to see how long it would take to get it fixed. I started go over my problems in the middle of July. We are now in Jan. Right now I am contemplating on whether I want to use the 1200 that LG is giving me or not. LG is the worst.

We purchased this washing machine over a 1-1/2 ago for nearly $1,000. It is so poorly designed that I cannot put more than 3 towels in at a time or it goes off balance. Numerous tech visits, to no avail. Do not purchase one of these machines!

I have a black stainless over-the-range microwave. After 10 months the touchpad has quit working. I have to have the microwave unplugged because, if I plug it in the fan runs and the microwave appears to be running but none of the buttons on the touchpad work so I cannot shut it off. I first contacted Lowes service on Nov. 6 and didnt receive a followup call from LG so I called back on Nov. 9. Finally got a call from a service company on Nov. 10 but they could not get anyone out until the following Wednesday and we were going to be gone. The service company canceled the case and I was told I needed to start the process over when I returned home. I started it again on Nov. 28 and still no call from the service company. Called LG but all they would tell me was that I had to wait until the end of the day. My question to everyone who reads this is: How do we get the big box stores to stop selling LG appliances? LG doesnt seem to care at all about customer satisfaction. Perhaps if Lowes, Home Depot, Best Buy or one of the other big box stores canceled their contract with LG, perhaps LG would look more seriously at the service they provide. Any suggestions on how consumers could accomplish this?

I have an LG front load washing machine that has pretty much stopped working after exactly 18 months. The drum no longer spins and there never was an error code displayed. I called the service department and we were unable to troubleshoot it over the phone. He referred me to the one and only LG repair service in Cincinnati for repairs. The parts are (maybe) covered, but not the labor. Just for the service to come out is $80. Unbelievable! We loved this machine initially. It wasnt three months though before we started to notice that not only were our clothes not getting clean, but they smelled horrible. We have to run bleach regularly and use vinegar with every load. This is truly some kind of racket they are running. What happened to the old dependable appliances that lasted 10+ years? I guess you cant make money if the machines last so long they dont need to be replaced.

I purchased a top of the line LG stainless washer and dryer a few years ago and both appliances are poor quality. I would not recommend LG to anyone. It has been a frustrating experience, as they are malfunctioning more than they are working! Last year, I waited for months just to get the right parts and then they break down again. My washer is continuously leaking in various places. Service technicians have told me I would be better off with a Kenmore! Very disheartening after spending so much money because you feel you are buying quality. This is surely not the case!

I purchased a new LG washer and dryer in April 2018. From the beginning the dryer leaked water from the door. When I called they told me not to use dryer sheets. I wasnt, Lint collects on the gasket on the door and continues to leak. Ive been calling them for 6 months. A guy came out and did nothing. He said they would order me a new door and front. In the end they never returned a phone call. My dryer still leaks water and Im looking for the Better Business Bureau information. I will never buy another LG product again.

I seldom, if ever, write complaint letters. However, this washer has been the worst purchase I have ever made. I absolutely HATE this machine. I thought I was purchasing a high-end washer and its a piece of JUNK. There is never enough water even though I always select more water with each load. The clothes arent even fully emerged! Stains remain, the clothes appear dingy, and after the load is complete, all the clothes are twisted together in knots. I have to separately untangle each piece in the load before placing in the dryer. No agitator in the top loader, insufficient water, spin speed ties clothes in knots. You should see my king size sheets. Its been a nightmare since day one. AVOID this machine like the plague. Im getting a replacement ASAP.

We purchased this refrigerator in December 2016. The first issue was the very typical water tube leak which caused cascading icicles in the freezer (LOWES was very helpful with this problem). A couple of days ago, the right top hinge came loose, causing the door to hit me in the chest. I had to support the door to prevent it falling completely off. We were able to reattach the hinge pin and duct tape it to prevent a recurrence. This could have had catastrophic results. Prior to the hinge pin coming out, the door had been difficult to close properly, but we could not see what was causing the problem. I will not purchase any more LG products.

Agree with the other one star reviews with this issue. This top loader never gets enough water in the tub (on normal cycle) to even get most of the clothes wet, let alone all of them! How can anyone expect clean clothes without water? I always need to press extra water or deep wash....which really wastes a lot of water as it will then fill up to the very top rim when I only want it to cover the clothes in the tub! Ridiculous machine - dont they test these things before putting them on the market? So wish wed returned it when we had the chance...but hubby said well get the gist of using it HA.

Open till recently I was very happy with my LG refrigerator. Unit has always been great. Do you want to half years after me owning your own at the compressor went bad. I was very happy to hear that LG would replace it free of charge however I was not thrilled that it took so long to get a service appointment. I was almost a week without a refrigerator. Repair technicians came in. That’s where the real trouble started. The first time they said they didn’t have the right parts and it didn’t work so they left the refrigerator off for a number of days again while they were could get the right stuff to Complete the job. About a day after my refrigerator which finally running I called the repair company directly and told them that the unit was making load noise and vibrating. All my drinks were moving around on shelf but nonetheless I was happy to have a refrigerator again. Now it’s been 4 weeks with multiple phone calls to the repair company with no response to come out and rectify the issue. So now I turn back to LG to complain and to finally try to get someone out to fix this thing. An exceedingly long and painful process.

Ice maker needs to be larger, it is too small for such a large refrigerator. Also, doors close very hard, needs egg holder and lunch meat compartment needs to be higher in refrigerator.

We contacted LG customer service and we were referred to 2 companies in our area for repair. The companies would not work on our refrigerator due to lawsuits and LG not reimbursing. They told us they would set up appointment with repairman in 3-5 business days. Now 11 days later and still no call for appointment. Stand behind your products that are under warranty.

We purchased our LG machine from Home Depot online, September 2013. Although I do not like how the machine operates (cannot fill) (never enough water) (takes forever to wash a load), it stopped emptying April 26, 2015. We called for service which was to take place on April 29. It was determined the machine needed a new pump. It was ordered that day and was to be in in 3-5 business days. After waiting 10 days, we called Diamond Warranty service. We were told the part was ordered and there was nothing else they could do about it. We then called Home Depot and when they checked, they found the part had been backordered and then reordered and again should be in in 3-5 business days. It finally came in May 15. We set up the repair for May 19. I took off work because my husband was in court all day. At 7:30 on the 19th, they called and said the repairman was ill and rescheduled to Thursday, May 21. On May 21, they called and said the person would be out the rest of the week and could reschedule next week after Monday. I have now been without a washer for 25 days. Home Depot said they can do nothing but file a report against Diamond warranty and it will take one to two business days for a supervisor to respond. When I called LG they said they were very sorry and could only do the same. When I asked to speak to a supervisor, they asked me to stay on the line. I held for 13 minutes and then hung up. Obviously neither LG nor Home Depot care. I want out of the extended warranty and they can take the washer and shove it because neither are any good. I have been to the laundromat 4-5 times and spent 11 to 15 dollars each time and still have no washer. I will never buy anything from LG or Home Depot again. Even if they do come out next Wednesday, it will have been 31 days without a washing machine. This is ridiculous!

Bought LG W/D set from Lowes, topload washer not frontload. 33 days after installation dryer started knocking while drying (loud). Called LG CS, took 5 days for repairman to call and set up appt. Rollers were bad so installed new ones, 2 days later loud knocking was back so installed new motor, 3 days later and louder than before. Repairman came out and replaced all rollers again. So far all is good but the process took over 2 months to resolve. Lowes was NO help at all. Now the washer... it smells like rotten eggs after a couple of washes, we need to run tub clean every 2-3 days to keep smell away.1500.00 and we have a washer that has all the fancy bells and whistles but cant do a basic wash load without special care. Even following all the instructions for keeping lid open and not leaving clothes in washer nothing changes the smell after a couple of days. LG CS is terrible, Lowes CS is terrible. LG products are a nightmare, never again. Bought 3 yr extended warranty and they were just words and excuses. Seems this is a design flaw that should have been fixed but I guess the consumer will just deal with the bad product design.

Love everything about my large capacity LG washer, except when washing my husbands iron hose work pants. They are super heavy and even on heavy duty cycle, it doesnt spin them out well. This was the only problem I have had with the LG brand.

I have had the LG HE machine for approximately 2 years. When I first got it, I called LG because the machine wasnt getting all of my clothes wet and certainly not clean. They smelled dirty when they came out. The repairman said that the machine was working properly and proceeded to completely fill the tub to prove it to me. I have since found that the only way to get a full tub of water to cover my large loads is to run the washer on Bulky Bedding with Heavy Soil Level. (Nice trick for the repairman to use). How much longer will LG (I dont know about other so called HE makers) be allowed to dupe the public into buying these machines? I bought it to save energy and water. I care about our overuse of the earths resources in fact I am one of those who still hangs clothes outside on my clothes line. As soon as we can save enough money, we will dump this machine.

The light bulbs on the bottom of my over the stove microwave get so hot that they are melting the plastic cover that surrounds them. A hole has been burnt right through the plastic. I finally just took the cover off as small bits of plastic were falling out of the cover on to the stove. Anyone else having this problem? Let me say that my microwave is about 8 years old but everything else works fine on it, just an issue with the overheating light bulbs.

We bought a $3,000 LG refrigerator in 2013. Countless minor problems are needless to say here. Just last week, the water cooler and ice maker stopped working. When I called LG, the representative I spoke with did not tell me about the common problems and advise me to wait a couple of days for the frost to clear due to the temporary ice maker fan problem. She entered me into a service contract that cost me $258.07 because its out of warranty, and said if I cancelled the contract it would cost me $100.00. Desperate to have the unit fixed, I agreed.Twelve hours later, the unit was back on. I called LG and said I discovered that LG had a lawsuit on the same problem, I needed a full refund. The rep. said someone from the extended warranty dept. will call me back soon. I waited 24 hours later. No one called. I called them back and requested the appointment and contract be cancelled and followed up with a cancellation e-mail. Today, the technician called me to confirmed he was on his way to look at the unit. I have never encountered anything like this. If you shop for an LG refrigerator, you better check the consumer review. I would think twice from now on before buying another LG product.

LG Dishwasher Model LDF7932ST, leaking door seal several months after buying the dishwasher. The bottom rack caught on the thin metal that houses the door seal molding it bending it. I bent it back but it keeps happening. This is such a poor design. After it got bent back and forth so many times, my dishwasher is now unusable. I have a $900 piece of scrap and that is being kind the thin metal that houses the door seal that is welded in crap. We have been unable to purchase the replacement parts. We have to keep putting towels under the dishwasher to wash dishes. This is ridiculous to have such an expensive dishwasher that turned to crap so quickly. If anyone can be of any help, please write.

I have owned my LG range for almost a year. I have no complaints as far as how my range works and with that part I am happy. But, there have been 3 separate instances where I have smelled gas in my home only to find one of my knobs turned just slightly enough to let gas leak out. For this feature, I am very dissatisfied and I would not recommend this range to anyone. I am constantly checking the knobs to make sure they are off.I called LG as many others have regarding this issue and they advised me to check on Amazon for some child protective covers, at my cost. I told them this was not good enough. I had bought all new kitchen appliances, all LG and have just purchased a new dryer which is LG also. It was very poor customer service but when I voiced how I felt, she offered to send a serviceman to my home to look at the knobs and if needed, he would try to fix the problem. Buyer beware, especially if you have children, this range is dangerous to have in your home.

We purchased an LG microwave in December 2012. We have had nothing but problems with said appliance. If you put negative comments on their website, they cut you off. We currently have no microwave because it stopped working again and the earliest someone can come is September 16, 2013. You can be assured that we will never purchase an LG appliance again.

I purchased an LG French door refrigerator three years ago. It did not work from day one. All my vegetables were frozen. It took three trips to fix it. Then last Christmas, the main board went out. Now the compressor starting device went out, and none of the appliance parts places can locate it. I even called LG parts, and they are clueless. We ordered a repair service manual from LG, and that was incomplete. It did not contain part numbers for half the parts. Life might be good for LG, but it is a nightmare for their customer.

Love my big LG with the freezer in the pullout bottom door. Very handy but it can be troublesome. I dont use the ice maker so I know that’s not the problem. If someone doesnt entirely close the freezer door, frost forms quickly. Once closed, defrosting builds up ice in the bottom and the door becomes almost impossible to close properly and water drips onto the floor in front. The solution is fairly easy. Take out the freezer basket from the main drawer and unplug the fridge. Within about 15 minutes you can pry up at the corner of the ice chunk and lift it out in one big chunk. Put the stuff back together and make sure the door seals properly. Turn it back on and put a note on the door to make sure people close it properly after use.

LG WT1101CW Washing Machine. Dont Buy LG. Warranty Not Honored. I purchased an LG top loading washing machine a year and a half ago after my twenty-year-old Maytag machine made of steel with a solid lid that finally needed to be replaced. Within months of buying this machine, the plastic around the hinges of the lid began to crack and started to crumble at the hinges. The plastic is not holding up to the opening and closing of the lid on my unit. I had the lid and hinges replaced four times for the same problem. Once the plastic around the hinges starts to crack and disintegrate, the lid cannot close, and you cannot use the machine at all. Customer service assured me after the fourth repair for the same problem that the unit would be replaced as defective. The plastic on the new lid after 5 months is starting to crack again, so I called and found out that my case was directed to the Defective Return Team and they rejected the claim. They told me it has been over a year since the purchase and it is now out of warranty. I have been repairing this brand new machine within a few months of purchasing it. Home Depot says its out of their hands, its up to LG but LG has not adhered to their own policy that after three visits to repair the same problem, it is considered unrepairable and is considered to be a defective machine and will be replaced. They will now send a technician out for a fifth time for the same repair. Its not fixing the problem! The lid keeps cracking around the hinges on both sides. Poor quality, poor workmanship, cheap materials and they will not replace the machine, and now that it is out of warranty, they may not replace the lid when it cracks again and I will have a machine I cannot use that I paid almost $700 for. After experiencing this, I will never buy another LG product again.

We purchased an entire kitchen of LG appliances in July 2010. Double oven, dishwasher, cooktop and fridge all have needed repairs within the first year. The LF25976 fridge has multiple issues, but the most pervasive is the ice maker not working. I usually research major purchases thoroughly, but I let my wife choose. These are the most unreliable appliances on the market. I will never by LG again. I have made a point to inform as many of our relatives and friends of our experience as possible.

It has met my expectations. The price was decent. I really liked the look of the fridge inside and out. The size of the refrigerator was just what I needed at the time. I like the stainless steel exterior of the unit. I like the available space inside. It is quiet when it operates. It is easy to clean an looks great in my kitchen. The only negative comment I would have is that the temperature seems to fluctuate a little bit sometimes. Sometimes the food in the freezer is rock hard and some times a little soft esp. The ice cream.

LG Oven Model LRE 30755ST - Tried to bake some brownies at 350 and the oven overheated out of control to the point that the brownies burned, the pan was ruined and smoke detectors went off. Must have been several hundred degrees above 350. Technician felt that the heating elements got stuck on, vs. cycling on and off. I felt that an oven heating up out of control should have been considered a safety issue vs. just another repair out of warranty.

Its a terrible design flaw. Rust is on the hinges where no chlorine or detergent goes. I have pictures... Paint will not help. The entire under part of the area above the bin but connected to the place where you put detergent or bleach is completely rusted out and the metal is so bad. I can stick my finger through it. They sent me an email... that the rust in your washing machine bleach dispenser is a result of the detergent or other additives being spilled that have not been wiped clean. Chlorine bleach is corrosive and will erode the finish if not cleaned immediately. If any spills should happen make sure to wipe it up immediately and the area cleaned with warm water and a soft cloth. Touch-up paint maybe use to cover the area, if not service may be necessary.How could LG design a washing machine that uses bleach and detergent knowing full well that it might get on areas besides the stainless bin and get under this area and all around the entire top of the machine and rust out. That is what happened.

5 years ago I bought a LG stove. Every year since I have to replace the handles. They melt and crack and I find it unreal that any stove would have melting handles as I explained to the service rep. She told me that being it is the 4th time I need to replace them she would try to get them for me at no charge and she would call me back in 2 days with a answer. That was a week ago and I never heard a word. Today I call to find out again I have to purchase them... another 100 bucks. Dont buy from them. They are ripping off customers.

I have owned my LG washer and dryer for about a year. Both have extraordinary capacity. Washed a full size down duvet without issue The washer adjusts water to load size and uses the least amount of water needed. I do not understand how it cleans perfectly using so little water. The dryer uses a cool setting for normal. Heavier fabrics come out damp and need an extra dry cycle to finish. Towels dry completely on the heavy duty cycle. Wrinkling is not a problem.

Updated on 06/08/2021: This is a follow up to a review I wrote a few days ago about my LG refrigerator. I gave it 1 star only because I couldn’t leave zero. I was amazed that a company representative reached out because of the negative review but my amazement didn’t last. They are still dragging their feet. I have a 3 1/2 year old refrigerator that stopped working on May 16. It is suppose to have a 5 year warranty. I got the run around from LG customer service for weeks so I left the negative review. Yesterday I received a text saying they would try to find an alternate resolution but I had to send in my receipt. I don’t have any issue providing the receipt but I already sent the same supervisor the receipt on a May 26. Now I have to start the process again. I need to send her the receipt and in 7-10 business days one of their representatives will reach out with a possible resolution but I MUST NOT do anything with the broken refrigerator until I hear from them. So it’s possible I won’t hear from them for another 2 weeks but I’m suppose to leave a broken refrigerator in my house until they say differently? I simply cannot believe that they think I’m not going to replace the broken refrigerator for 5 weeks! Please don’t put yourself through what I’m dealing with. Don’t buy LG.Original Review: Do not buy a refrigerator from LG! I purchased one 3 years ago for $2,500. It came with a 5 year (worthless) warranty. It stopped working suddenly 2 weeks ago. I have called LG customer service every single day and they have done nothing to correct the situation. They can’t find anyone local to fix the unit because they have a Class Action Lawsuit due to a faulty compressor and no repairmen will touch it because of the potential liability. So I sit on day 14 with ZERO help. They have not called me back one time. I have to call every day and repeat my entire story to a different employee. Buyer Beware!

I purchased the Wt1101cw washer almost two years ago. This could be a great machine if it didnt show UE-uneven-all the time. It takes forever to finish a wash! It doesnt matter if you are doing a small wash or a larger one. I feel that the agitator, located in the bottom of the drum is a poor design and thats why it is uneven. I have had that agitator replaced three weeks ago and now I am having the same symptoms. Repairman returning Monday. When you try to purchase the part it is out of stock-this tells me that I am the not the only one with the problem. There is even a You-Tube video showing how to repair it!! I spent a lot of money on this because of the LG name-they said it has to break four times before they will consider doing something. I have read multiple times in multiple places that people are saying the same things. I really think that this machine is defective. Thanks for listening!

LG wash MachineWM2101H - To this day I cannot finish a small rug by itself in the machine. It gets heavy and shuts down. The rug is only 18x24. On regular loads it shakes like crazy until I rebalance. Told it may be the bearings by Warner-Stellian, but they say nothing they can do. It is only 4 years old.

I purchased 5 Major LG Appliances (Range, Washer, Dryer-both with pedestals, Dishwasher and Refrigerator) in August of 09. Right away the appliances started giving me issues. The Dryer would not dry completely, due to me calling so many times, a tech was sent and told me not to use dryer sheets, um ok. I then received a part, a whole electronic panel in which I didnt even know was coming with no one to put it on. I still just have to dry my laundry 2 times to completely dry. The washer has had several parts replaced, I actually ordered the parts online since LG gave me the run around. The refrigerator works but has issues with the way it was built, cheaply! The dishwasher does nothing close to washing dishes. I rinse everything before it goes in and they come out dirty, like they were soaking in a mud bath. The MAJOR complaint is the LG LRE30453 Range. It is dangerous. I have called for over 2 years about this range overheating, both the burners and the oven. I was told to unplug, to reset the breakers, leave off 10 minutes, reset temperature but holding down the bake key and adjusting the temp up or down. I have done everything and it does not work properly. The range heats up to 600 degrees no matter what temp it is turned on to. It does not give an error code and it does not lock like it would if it were overheating, there is also a fuse that is supposed to blow if it gets too hot, per the tech that finally was sent this week, per LG extending my warranty on parts and Labor. The tech said that, due to the range being RECALLED, as well as the amount it would cost to fix it, that he would deem it unrepairable and LG should replace it. WELL, LG called this morning and let me know they were going to send me a check for $253.43 plus tax for my range and for me to Scrap the one I have now. I told them that was not acceptable and would not cover the price even of a generic brand and I wanted a supervisor, they had Michael, supposedly a supervisor called me and he gave me an extra year on the warranty to up the amount to $375.14 plus tax (403.25), but he wants me to send the range to LG, wait 3-6 weeks for them to review the range, then send me a check for the stated amount. I asked if they were going to cover meals during that time and he snickered and said, um no maam, we sure wont. I am SO furious about this. The tech said the range could be fixed but, in his line of work, he will usually deem it unrepairable if the cost to repair will exceed the price of LG replacing it for the customer. Well, now I am screwed, LG needs to either fix my range for 1500 or replace it for the 800 I paid for it on sale.I was on the phone with LG , 4 different people, hung up in 2 times after waiting on hold for their escalation team to answer. I called the 3rd time, got a lady names Ross and sat on hold for 25 minutes before she came on the line to tell me that she was reading my notes and I already talked to Michael so, there was nothing to be done. I asked about the escalation line again and she was very rude, and acted like I just wanted a new stove because mine was scratched or the paint was chipped, due to the lady taking my techs call RMAd the range and put due to paint chipping...I guess that was the easiest thing to pick to devalue the range the most. My tech called them and let them know he did not deem it unrepairable due to paint, that was just an issue from the overheating of the unit and it was UNUSABLE not cosmetically damaged like they reported that he claimed. He actually called them from my kitchen on speaker phone to describe to them the issues. Ross then very rudely gave me a number to call the escalation team myself and the phone rang and rang, to finally a recording of, this department is closed, please call back in normal business hours. I was on the phone with these clowns ALL day, with the supervisor Michael telling me that this week is the first time I have ever called them. Funny how all my calls disappeared once I called them out on not notifying me of the RECALL on this lemon of a range. I then referred back to my dryer issue and they acted like I was crazy. I guess at this point, I AM CRAZY, and broke from eating out and ruining food and pots and pans. LG is a JOKE. Life is NOT good with LG, they stink and do NOT stand behind their overpriced headaches of appliances.

I purchased an LG Refrigerator 5 years ago Model LFX31925ST/00 Super Capacity, 3 door, French door with smart cooling technology. In 2013 we had issues where the freezer would stop cooling. My main board apparently went out... I am stuck without a refrigerator after spending more than 3,000 for it in 2013. Expected would last longer for the amount paid.

We bought a nice LG refrigerator 26 months ago and the linear compressor went out, luckily fixed under extended warranty. The problem is the replacement compressor is the same and according to others likely only to last 2 years. 4 year life is not what we wanted out of an expensive fridge so as soon as this next compressor fails we will have to do better research into our next purchase.