We lost our old refrigerator to a lightning strike and had to get a new one ASAP, and it had to be counter depth, a great ice maker, side by side, and not be a SS finish. My wife and I hated our old SS one but liked everything else on the old unit so we went looking for a new one that met these requirements. What a chore, this was not an easy unit to find as most everything now has a bottom type freezer. This was defiantly out of the question.

One day after the new GE dishwasher was installed, I came home to find water raining down into my basement. My kitchen floor was destroyed. The installers came out a week later to look at it. They determined it was a faulty unit. They ordered another one. I started an insurance claim with GE. They sent a technician to look at it. 2 1/2 weeks after it was installed, the technician showed up. Surprise, it was leaking anymore (The water had been shut off for 2 weeks). Several days later the replacement unit arrived and was installed. Two days later, this one started dripping. I called to have it removed. The installation crew was scheduled to come back on Saturday to remove the dishwasher and get it out of my house. On Thursday, this unit started pouring water out onto my floor. The occasional drip had become a steady stream of water. More than a month after buying this hunk of junk, it was finally removed. Ive ordered a different brand of dishwasher. Ive hired a contractor to come and replace my floor. GE denies any responsibility. I will be starting a lawsuit against them. I cant say enough horrible things about dealing with GE.

This GE CVM2072SM1SS Microwave (over-range model) worked fine for five years. Then, we discovered the plastic film over the touchscreen starting to peel. After a bit of wrangling with Consumer Relations, they sent me a replacement touchscreen. The LCD didnt display properly, so they sent me another one. It worked for three months, then in the middle of programming to reheat some food, we got the following error message: Control Fault, Shorted touchscreen - F10. The control has detected a shorted touchscreen and has shut off the oven. It may still be possible to use the oven. However, if this message continues to appear, your oven will require service.The only way to clear the message was to unplug the unit. No amount of replugging in cleared the message. I called GE and they said they would replace the entire unit with a new model under some program they had. Sounded fine to me. I left the house. When I returned, I received a message that their representative called back to say they would not replace the unit, since the program had expired. Huh? I called again, and after a bunch more wrangling, they agreed to send a service tech out and replace whatever needed replacing or fixing at no charge. Of course, they never really made a notation of that, so when he got here, he had to get on the phone and sort it out. Finally, he replaced the touchscreen. Lets see how long it lasts this time.

I have a built-in GE microwave. It is easy to use and best of all very easy to clean. It is brand new and stainless steel. Looks nice on the wall above the built-in GE oven. I can easily reach it. Some built-in microwaves are too high.

I cant remember the exact date of purchase for my GE Spacemaker microwave oven. I have a receipt somewhere, but I have receipts for repair dated 2002. It is for a door seal gasket for the microwave. A model JVM60 GE Spacemaker installed over the range.The microwave worked perfectly for several years. Then one day, when I pressed the start button, I noticed a small fire inside the window above the control panel where the time is displayed. I called repair man; I was told that it was the circuit board, and GE was not able to send repair spare part. Since then the microwave is only good for displaying the time, and storing my everyday pan. I do remember paying $400.00 for this microwave because I purchased it at my employment. It would seem to me a company making a $400.00 appliance would be backed by a circuit board, which they know would go bad in a short time. Thats why they only had a one year warranty guarantee.To show you the difference in a microwave appliance, I purchased a small counter top microwave in 1997; it still works like a charm, and I use it every day. From the negative reviews I read on these Spacemaker microwaves, I firmly believe there should be some compensation to us consumers for the money spent, plus the hazards we experienced. If that is not agreed, then all of us consumers should file a class action suit against GE.

Our microwave is of poor quality. Unit failed completely after a couple of years in use, like many GE products. This GE unit had a large rotating platter and easy controls, but it just stopped operating one day. Nothing could get it going again, so we replaced it with a Samsung microwave which appears to function well (only a year into use, so no way to know yet) although platter is smaller and controls not as convenient.

Its been more than 2 months that GE repair has been TRYING to repair my 4 month old dishwasher. 4 service calls, 3 wrongly ordered parts, GE blaming repair company, and repair CO. blaming GE. The repair company on their 4th visit told me wrong part again and that they refuse to come out anymore. They lost enough money already. When talking with GE consumer Dept. promises of a call back by a manager has been non existent, now they wont even return my call. I have a 5yr extended warranty on the dishwasher and I cant seem to get anywhere with the factory warranty. GE by far the most unprofessional company I have ever dealt with. They were happy to take my money for 4 top of the line appliances, after that youre non existent to them. Its a shame that legal counsel is what seems my only avenue. Will never consider buying GE products ever again.

Ive been battling this dishwasher since it arrived 9 years-ago. It was a warranty replacement we were stuck with from GE. Plus, we paid $300. We could never get it to clean dishes, no matter how we loaded it or what we used, so we gave up and hand washed dishes for years. This year, I am committed to getting the dishwasher working because of hand eczema. I took it apart and cleaned the sprayer arms, filter & wiped it down completely. I also ran a dishwasher cleaner through it. I finally got it to clean dishes, but only if they are thoroughly rinsed first and on the Pots/Pans setting. After a month, it stopped cleaning my dishes again. I took apart the dishwasher again, and cleaned everything. Now, glasses on the upper rack in the back are not all getting clean. I never overload it. Im convinced that GE Dishwashers are just junk. Someday, Id love to find a dishwasher that actually works. :-( Frustrated!!!

Our GE Cafe Appliance package is less than 1year old and the convection/microwave door handle is wrinkling and peeling. I realize that weight may be a concern hence the plastic vs. metal handle due to the side hinge of micro but aluminum or other light metal would have made more sense. A service tech is coming out next week to replace the in warranty handle however this cost will be our responsible next year when this happens again. A light metal retrofit/recall seems to be the logical solution to remain customer centric and maintain GE loyalty. How this material choice error is handled by GE to ensure this problem does not repeat during the life of this appliance defines brand loyalty. Thank you for your consideration.

While the microwave works fine, as far as microwaves go; it does heat unevenly but eventually gets the job done, the interior is cracked and shows signs of rust and deterioration. I dont remember ever seeing this on in previously owned microwaves. I would only use it for basic heating and reheating.

My dishes always come out clean & the glassware always sparkles. I can use normal, heavy or light cycles. I can use heat to dry the dishes or turn that feature off & let them dry themselves. I think its just a normal size. Its white & matches my other appliances. This is the first GE Brand that Ive ever had. Ive had KitchenAid & Frigidaire models in the past and this one is as good as the others were.

I purchased a microwave in Oct 2010. It went blank and nothing works. I checked to see if its receiving power. The power is okay. I purchased the microwave, fridge and stove at the same time. I always had confidence in GE products. Microwave should have lasted longer than less than 2 years. I didnt purchase extended warranty because of GEs reputation. Very dissatisfied customer.

I purchased this GE Profile dishwasher last June, I paid $1,499.00 for it and have had three (3) service calls. The first one said the water is not hot enough, the second one said run the water in sink and get hot before you use the dishwasher. The tech was here again this morning and called in to tech services and was told put plates on the right side of the rack only and the dishes will get clean. Are they kidding me? I called the 800 number for customer service and was told by Dominic (rep in customer service) that they would replace the dishwasher and allow me a 40% discount on a new one because this one is working as designed. It is my understanding that the dishwasher should wash dishes, so that tells me it is not working as designed. I want a new dishwasher, preferably one that washes the dishes and not one that I have to pay an additional 60%. Are you kidding me? This is not right. I have read the reviews on this dishwasher and it seems everyone who purchased the dishwasher I have are having the same problems and it is not working as designed. Please let me know asap when the replacement dishwasher will be delivered. I will not pay an additional 60% for another. It is not right that you would keep making excuses until warranty runs out. I notified you of this problem one month after I purchased it and I have lived with this problem for almost one year and now you tell me that you will give me a discount on a new one. I have already paid for a new dishwasher and that is what I expect in return. Thank you. I expect to hear from you soon.

It works really well and this price point is good. It’s lasted me a few years and it is still in new condition. It has a nice modern look also. Good microwave for a great value.

When I entered my home I notice the microwave door was open and light was on. I closed it and took packages to my room. When I entered the kitchen I seen flames coming from inside unit. I put out flames with a fire. The panel was off and microwave was empty. My son said he left the door open because when he closed it hummed. I am very blessed that my home or loss of life did not happen. I contacted GE to see if there was a recall and was offered a 20.00 discount. I really feel that this is a hazard waiting to happen.

I had nothing but problems since day 1. The dishwasher has never cleaned dishes properly. We have to pre-scrub. The soap dispenser does not operate properly. The keypad stopped working after only 2 years.

Door would not latch, so entire locking mechanism was replaced. Still wont lock. Repairman said it looks like door is warped or bent and door may need to be replaced. We have used the dishwasher twice a week for a year and suddenly it wont lock. Have heard this is a common issue. Is this true? Is there a recall?

My GE microwave oven died after 4 years. And my GE washer died after 5 years. Never ever buy a GE appliance. The market agrees, because their quality issues might be the reason the company has not been able to sell their appliance division for several years now.

Just bought a Monogram dishwasher one week ago, and the front sound barrier fell off. The service man came out, took a look, and said it was not a big deal. I questioned him why it fell off within such a short period. He stated that it was GEs policy: to make Monogram quieter than competitors, they put in sound barrier in front. However, it fell off often. Since it does not affect how the dishwasher work, GE does not believe that it is a big deal. Therefore, no need for quality control, and he will use new glue to glue it back. No guarantee that it will not fall off later... What is GE stand on the engineering products any more? Will never buy any more GE product...

Microwave Model HVM1540LP1CS... This microwave was installed 6 years ago when I built my home. I live by myself and the microwave has only been used by me. I loved this microwave until suddenly it began to turn on by itself and I would often hear popping noises. I looked up reviews of this GE microwave and found that this is a frequent problem with GE microwaves. Fires were reported in a couple of reviews so I immediately unplugged mine, as a safety precaution. If this happens frequently with these microwaves, why isnt GE replacing the parts for the defective machines since they can be fire hazards?

I like the look of the oven but it took 3 shots to get it right. I had some bad luck with 2 out of 3. It seems the first 2 were damaged. I know many people would have given up but I owned one before this one and the only reason I gave it up was remodeling. The oven worked fine after 5 years. I guess I gambled on past performance and it still paid off. But I am really not sure about the door sometimes because it is a big door and it can seem tinnee and cheap at times. The overall performance is good and the looks are what I was looking for.

We bought a GE Profile micro/convection oven in December 2010 (model # PEB1590SM). It was working great until 11-19-2012, when the panel on the right side started to glow bright orange, then burst into flame. I thought my wife was goofy, so I tried to heat a cup of water. It was the same thing; the panel glowed bright orange and then flamed. We waited a week for a GE tech to visit. He said the wave guide is burnt. Its non-repairable so were waiting for disposition from GE service. There wont be another GE micro in this house. P.S. - Were still waiting for the GE case manager to call back after leaving three messages.

I purchased a GE Profile Microwave 2 1/2 years ago and now it is shooting sparks out the back and making a loud noise. I have to admit that the microwave did work well and my mom even bought the same one because it was good. I never bought a GE appliance before because I was told they have a bad reputation. I thought the Profile Series would be better. Wrong!

I also bought a counter top GE microwave oven model jes1451dn1bb that turned itself on and then stated a vegetable sensor error. I did not trust it after this and when I plugged it back in, it stated a keyboard short had occurred and that I may need service. What I need is a non-GE microwave oven that works longer than 18 months. Prior to this machine, I had bought the same model back in 2003 and the same thing happened; The machine turned itself on and stated a popcorn sensor failed. This was back years ago and I complained to GE but never heard from them. This problem has been going on for years and they do not give a ** about the consumer who lives with this machine. I complained tonight about my second microwave and unless a miracle happens, I will never buy another GE product again in my life!

GE and this GLD5604V00WW dishwasher deserve MINUS 10 STARS. This is the single worst investment in an appliance that I have EVER made! What a waste of money and energy to have this thing. It worked properly through the 90-day warranty period and hasnt cleaned anything since. RUN, dont walk away from this purchase!

I purchased my machine in 2019. The only concern I have with this machine is that I’m never sure of the amount of water that fills the tub with some features that I’m not used to. The tub on this machine enables me to wash very large loads including my queen size quilt. After washing, my clothes are practically dried which cuts down on my electric bill for the dryer. The drain and spin feature allows for a drier finish. Everything else is good. As long as you’re using the right soap the clothes are the cleanest.

Great microwave I have had for almost 10 years. It works like new. Its a name you can trust and not expensive at all. I have always believed in the GE name and their products. I have a dishwasher and dryer that work just as well. I will continue to buy GE products.

Have been trying to have repairs for new appliances less than year old since before May 20th. Have had cancelled appointments, service never showed, wrong parts etc. Went to consumer advocates for help, no help. Today my appointment was again cancelled and rescheduled to July 10th. About to have a stroke. Both ice makers dont work, yet I am not put ahead. Have to go back in line after GE cancels.Purchased microwave, double oven profile appliances, two dishwashers for which gasket fell off and dispenser for soap leaked, french door refrigerators, all stainless steel. I just got off phone with consumer advocates and again was told next date July 10th. And I do want an attorney to contact me. Thank you and I hope I get a response.

My 5 years old over the range GE Microwave Oven in my old house had a keypad malfunction. I replaced that oven with a different brand. This time, my 2 years old GE profile microwave in my new house has the same keypad shorted like other users posted. I was hesitating to buy this brand at the time. But the look and match with other appliances, plus the good deal from vendor, I gave it another try. I made a terrible mistake. No more GE appliances for me.

We bought a new house with GE microwave, oven and dishwasher. Our fridge doesnt give any water anymore and our touch screen microwave stopped responding to any touch. When I called customer service to come see, they want to charge $80 just to tell you whats the problem. GE has the worst appliances. I will not recommend it. I will go with Whirlpool brand.

Im very upset with my self for not doing the proper research on this product. I cant imagine a dishwasher being worse than this one. From day one, it never cleaned; half the dishes are always dirty. Some soaps work better than others. Still dirty dishes. We paid nearly $1000 for this machine, and once again, it has backed up. I will do my research next time. Their service department tried to tell me it was because it needed to be cleaned. GE never again! I have a busy family, and there is nothing more frustrating than having a dishwasher and not being able to use it.

On 05/20/2014, our GE microwave over the stove unit burst into flames. My wife was using timer and walked away then turned around and heard the microwave fan start (spontaneously). Then she observed flames/smoke reflected in the Microwave window. She observed the interior of the microwave was aflame. The fire was extinguished with a rag & water. The burning items appeared to be plastic/insulation. The fan from the microwave was with the burning insulation on the rotating plate. Had this unit only 14 months during that time the microwave fan would turn itself on for 3 minutes and then turn off all by itself. Happened twice in 14 months. Glad we were at home and were able to extinguish the fire. Called Lennar the builder who put this unit in to take pictures and check electrical. Was told the GE unit was bad to call GE. I know this will be a hassle as others have had this same problem with not so good results.

Bought dishwasher in 2016 for a vacation home. Used maybe 50 times, then door close sensor broke, replaced that and 2 months later, now board is no good. GE makes junk. Repairman also said that switch is known issue and they refuse to fix it. Never buying GE again.

I wish I had found this complaint section before I purchased my microwave. Bought model HVM1750DP1CC in May of 2010. Now, 3 years later, all of a sudden theres no power to the unit. The wall outlet is fine. There were no storms around here when it went out. It just seemed to fry itself! The repair/troubleshooting instructions tell you to get a licensed technician to check this and check that because of the voltage. They give you a flowchart to troubleshoot it yourself, but no pictures to go with the diagram. Sure I can check the fuses, if I knew where they are!GE - NEVER AGAIN FOR ME. Wish we still had good-valued products Made in the USA. This one is made in Malaysia. NOT WORTH IT. Time to sell the GE stock too. Their products suck and class action suits will probably follow. Kris is Pissed!

Most microwaves Ive tried are pretty similar in performance, except in the case of cooking microwave popcorn. Most are horrible with their preset popcorn button. However, the more expensive GE model that I bought from Lowes has done the best in that area. And, it is one of the better looking models also. I prefer the stainless ones.

We purchased the suite of Cafe appliances. After one year of service, out of warranty of course, the touch pad on the microwave quite working. The touch pad on the dishwasher has several lights that do not work. These products are insanely inferior. If you are considering purchasing, I would buy anything but GE.

I know this commonplace complaint, like thousands before me, will head straight into the wind because the world just works in this way: technical support and repairs works as a profit center for a corporation. My GE Profile microwave abruptly failed out of warranty after years of use. The cause was due to a wire burning up inside that had not been loosely connected, said the GE technician, so this was an issue of inadequate quality--not bad enough to cause the microwave to fail quickly but enough to cause failure over time.After taking the microwave out of the built-in cabinet, it only took the technician about 5-8 seconds to find and diagnose the problem, several minutes to get the right part (a wire) from the truck, and a couple of minutes to fix it. The labor charge was $121 for about 7 minutes of repair work, to be liberal with time. (This charge is separate from the charge to come to our home and diagnose the problem.) This prorates to over $1,000/hour for a basic wiring change, which I think is exorbitant. I understand that the technician is a highly trained individual, but this is already reflected in the high labor rate.According to GE, the cost to replace the built-in microwave, which came with a matching stainless steel frame would be $550 if we wanted the new microwave to match the frame at least (but not necessarily the oven, stove, etc.). This is the kind of cost you dont think about when you buy a new home built with matching appliances--well, I didnt. Companies like GE can rationalize all they want about all the overhead associated with servicing a repair call. I can certainly grant them some leeway, but in the end, charging an extra 8 times more an already high labor rate given the time needed to fix the problem is simply price gouging a consumer who has no good recourse. (This is why I pretty much avoid repairing anything, except for my car. Its almost never worth it.)I recently had an experience with an experienced plumber charging an hourly rate of $150, prorated by and rounded up to half-hour increments of work, regardless of difficulty of work. Repairing an appliance should work the same way, and my GE bill would have been halved. Because of such profiteering, I will not consider purchasing a GE appliance in the future. I pray that this microwave doesnt break down again in the coming years due to some other problem. It would be a lot less expensive to just buy a non-matching portable microwave then for $100-$150 than to keep up appearances.To be fair, the woman who fielded my service call was courteous and empathetic. Because the microwave apparently had an electrical burning problem, she previously waived the diagnosis fee. Otherwise, my simple repair would have run several hundred dollars, more than the cost of the microwave. However, she was unwilling to reduce the labor charge, so based on how strongly I felt ripped off, I give GE a star rating overall.

Our GE Dishwasher is about 22 months old and is now not starting. GEs customer care is a joke. All they want to do is send a repair person with a $110 fee just to come and the person making the appointment refused to tell what the labor rate would apply once they got there. They offered zero help as far as troubleshooting. I called a local repairman and was told he has had many similar issues with newer GE Dishwashers. We are throwing parts at the problem now trying to get it running. He also said repair assistance or troubleshooting from GE is very poor. Really not pleased having a less than 2 yr old major appliance not working. GE means JUNK to me.

From these posts, Ive seen people saying that they couldnt trust GE American-made anymore. Our microwave oven was made in Malaysia, but GEs home office appears to be in Louisville, Kentucky. Our problem: peeling paint on the door and upper part of our 2009 GE #JES1451DN1WW oven. As a cancer survivor of 8 years, my antenna goes up with any defaults such as this. On a common sense scale this should never be happening. I was very sad to see no recalls on these items Ive been reading about and am frankly scared to use this microwave. Shame on you, GE.

Purchase a GE microwave Jes1142sp2ss on December 2014 from BrandsMart. The paint on the bottom of the microwave is peeling off exposing the metal. I have never ever heard of this happening on a microwave. I will never buy another GE product.

I remodeled my house 5 years ago and went with the GE Profile appliances in my kitchen. Last week I had run the dish washer cycle and noticed the soap had not dissolved and the dishes didnt seem to be clean so I ran the cycle again. I started it at about 8 pm and we went to bed not thinking any more about it. About 1 am I awoke to a horrible plastic burning smell. I checked through the whole house and could not find where it was coming from until I entered the kitchen. As I entered the room my eyes started streaming from the burn. I opened the dishwasher and smoke starting bellowing out of it. Not just smoke but a toxic smoke filled the room. The inside of the dishwasher was so hot and everything plastic inside was melted. The bottom drawer and parts of the dishwasher were also melted. The silverware tray full of silverware was all melted together. This all occurred in a matter of 5 hours. Had I not woke up when I did, who knows if we would have woke up.The house was full of toxic smoke that did not trigger the smoke detectors. We just went ahead and purchased a new dishwasher and had it installed yesterday. This morning my husband decided to do a little research on this product and found there was a recall last year. I contacted GE and found that our model was not part of the recall because it has a stainless steel interior, only the plastic interiors are part of the recall. I also found out that had we called them and had them send out a certified GE technician look at it, they would replace it. Too late it has already been replaced and sent to the recycle center. I did take pictures and have record of the model and serial number which doesnt matter. I just want to get it out there that this product is also dangerous and a fire hazard. This product could have easily caused a fire in my home. I also wish I would have done more research before we replaced it. Our new dishwasher is a GE Profile...

Ordered a repair part for my GE Cafe series microwave because the touchpad failed. The person who took the order told me they had a No Hassle return policy. They shipped the part right away but I decided to replace the microwave instead. I am still waiting 3 weeks later for them to pick up the item via Fed Ex and credit my account. They told me I cannot drop it off at a Fed Ex office. This is ridiculous!

Our GE Spacemaker XL microwave stopped working on 7/11/12. We purchased our house in January 2000 with the microwave included and have not had any problems with our microwave, until yesterday, when we woke up and tried to pop the kids breakfast in for a quick heat and it made a strange humming noise and you could smell plastic melting. All power was quickly turned off to the unit. Now to find a replacement for this built-in microwave is going to be a problem. The local technician stated the blower motor we need is no longer available. Thanks, GE, for at least 12 years of excellence. We are now looking for a similar replacement.

I bought a microwave Model JVM316RF3SS on 6/12/16 from Best Buy. Here is the serial number GG242212A. This thing is tripping the circuit breaker, it is intermittent. I had been buying GE for the house because the stuff would last or they would stand behind their products. Looks like times have changed, I called yesterday to the customer service and the only thing I was offered was a song and dance. If you are to consider buying a GE product, think about it again. This microwave is only a year and a half, to have a tech service guy come out and look at it, it is was priced out at $97-108 for a visit and then parts and time will be added in additional to this visit price.They have priced this repair out to be cheaper to just replace it. My washer is making excessive pump motor bearing noise during the high spin cycle, this is two years old. Looks like GE is building crap. My background is a mechanical technician for over thirty years, building products that are to be used in the household should be built to last not become a disposable item like a cigarette lighter. Good job GE for joining the other substandard products being built. Must be outsourcing this to a foreign country like everything else. With the model and serial number GE you can call me if you have ANY questions.

Very easy to clean. Also, very reliable product. Its a built in above the stove, various levels of cooking and I love the 30 sec button. Black turntable with built in clock. Ive owned several GE products and find them very easy to work and user friendly.

Their service department is absolutely terrible. The motherboard went out after only 8 months of use. They never notified the appliance repair company that the part was back ordered (I had to follow-up on that) and every step of the way I kept being told someone will follow-up in 2-3 business days. No one ever followed up with me, I had to call to check on the status of my claim EVERY time. The request for a replacement dishwasher after two weeks was denied because the part was going to be available in another week, but then I wouldnt receive the part for a minimum of another week after that. When I asked to speak to a superior she refused and told me no one was available. After demanding to speak to one I was told they would contact me in ANOTHER 2-3 business days (well see if that ever happens). This is (still going on) an absolutely awful service experience. I dont care that the dishwasher broke, I care that theyve handled it so poorly.

Ive had my microwave for 12 years. Ive never had any problems with the microwave since its purchase and very pleased. I dont plan on replacing until the microwave would stop operating or not pleasing in the kitchen.

We purchased a GE Over-The-Range microwave, model LVM1750DM1BB in late 2008 and had nothing but problems with it, from paint peeling off on the inside to buttons which did not work, to burning smell, until it finally quit completely. Nothing worked, nada. This was not a cheap microwave and, added with installation expenses, was a major purchase. Even so, it would cost more to have it repaired than the original costs combined. This is criminal, a total rip-off!

Our GE microwave does all the things you would expect from a basic microwave. It cooks vegetables, reheats leftovers and warms coffee. It looks nice on our counter. Do I think it is worth the money we paid for it, NO.

GE microwaves are crap. In fact its not restricted to microwaves. Its their ENTIRE line of appliances. They team up with other grade e or f manufacturers for appliances (ie: LG, Samsung) and ANY GE appliance is almost guaranteed to fail prematurely. I see all these comments bucking Malaysia and in all reality the fact remains that Malaysia makes damn good stuff (think SONY). But it is the COMPANIES that build the products and how much theyre getting paid that factors quality. No doubt that GE is using the bottom dweller rejected off the assembly line parts to build their units. Most are Chinese garbage. China also builds some very reliable products but as the saying goes dumb American will buy anything. They save the best for them and sell us the crap.It is the lowest grade of those already should have been scrapped at the factory parts that GE passes off as quality and they do a good job at showing it. A cheap 30 dollar China made Emerson microwave made by Daewoo (Korean company that actually is decent) lasts longer and takes a hell of a beating compared to the overpriced rejected junk we call GE. The GE ac units are another classic example of pure garbage. Sadly the older GE works forever. That should sum it up. Why didnt the GE executives while visiting Thomas Edisons grave make every effort to step away from his grave and not stand upon it? Because Thomas Edison would pull them under.

Reasonably priced. I dont cook in the microwave, however, I use it everyday. It has an up to date look and will match any kitchen. The GE brand has been around for years and remained a reliable appliance my family has relied on.

Its a GE microwave/Vent Hood. Inexpensive. We replaced our last one (which was the same one). Nothing special about it. It performs its purpose. The vent hood has a 2 level light and a 2 level vent function.

We bought a brand new GE kitchen. We put all GE in the new kitchen. The hood/microwave/convection oven broke in 9 months. We had service out, and they wanted the same amount we paid for it to repair it. My husband is an engineer and he got it to limp along. Then in September, it broke and cracked up. All the control panel cracked and broke. It does not work. We called GE. They said to get a replacement. We went to Sears and bought a similar unit as the original has been discontinued. We were assured of a credit towards the new one. A credit would not be issued. Gary ** has continually called my home but not my cell. He reached me today in school, a Special Ed behavioral unit, and started yelling at me over the phone. He said that I did not provide serial numbers. I have many times. He said there is no record of my complaint. I have called, emailed and written at least 3 times providing all information. We just want a credit for the original unit. We have provided sales slips, etc. Please help.

July 4th, 2010 - GE Profile Dishwasher, Model: PDW9200N00BB, Dishwasher had been humming after cycle was over for a little while, this night I walk into the kitchen late and find it full of smoke. Circuit board has a hole burned though it and wiring harness is melted. Never tripped any safety, could close the door and it would come right back on, smoke and all. This model was not on the recall list but I called GE anyway. After describing the fire they send someone out, then they send a new dishwasher out and install it. I assume they wanted the old one to look over or just to get rid of it. New washer installed the end of July 2010, new model number PDWT500R10BB. Today is 2012-02-02 and the new machine would not stop at end of cycle (Got down to 1 minute and stay there for at least 20 minutes before we turned it off). This machine is now making the continuous hum after the cycle stops that the old one did before it caught on fire.Called GE, they said they could maybe go half on parts and service until they checked where I was located. (Wichita, KS. Area population 500,000+) They said that they didnt send factory techs to my area and I would need to contact a local repair service. I pointed out that they had a factory guy for when my machine was on fire and they said it was just a malfunction now, so they could not. No half on the price for repair either at this point. This is a $1100 to $1200 dishwasher with, as near as I can tell from complaints online, a history of going up in flames. I understand things break etc, but when you continue to put out products like this and then refuse to remedy the problem, I and anyone who will listened to me will never own anything GE again.

My 3 year old $600 GE micro caught on fire with nothing it. I set the timer on my top of the line GE microwave for a reminder. Nothing in the micro, cooking nothing! When I came back it was on fire! Melted the inside. If I would not of been there it would of burnt my house down! The only way to shut it off and put out the fire was to turn off the power to it. The next day as soon as I turned the power on my GE microwave started on fire again!!! This must be happing to many people and needs to be addressed by GE! This company needs to be held accountable for burning houses down!

Even though the dishwasher was bought 15 months ago, it was only used for the last past 5 months. There is no water fill up the washer. When I call GE for the service, the operator keeps saying that it is out of one-year warranty and I have to pay everything to fix it; I have proof that the product was in use under 5 months. The product clearly has a problem. I am not happy with their services and with the product.

We have a GE profile dishwasher for about 14 months. I just found out last week that its out of warranty and that the 2 circuit boards inside are bad so the tech came out and didnt have a replacement board on his truck saying they never have problems with this dishwasher so hell order this part and be shipped to my house. He would install it on the following Thursday so Im sitting here waiting for service. I finally called to find out that GE decided that it is going to be repaired on Friday. I did not know this of course so I asked for a supervisor. I was put on hold with no answers, finally hung up in disgust.

We bought a brand new GE dishwasher from our local hardware store on Black Friday. It was $600 dishwasher on sale. It was installed on December 5th, it broke on December 6th, and we had a repair man come out to take a look at it. To be fair, the local hardware store did ask if we wanted to replace (2 week wait time) or repair (2 day wait time) it. Since it was a bolt that was severed (by opening the door to the machine, mind you), we figured it would be an easy fix. The first technician who visited said, Yeah, its broken. I have to order a new bolt and then come back out in a week to fix it. And oh, by the way, Ill have to drill a new hole for it too. Thats when I called GE customer service to request a new product. But since my 48 hour window had passed, and we opted to have it fixed, it was keep it or ask our local hardware store to replace it at their expense. I bit the bullet and just had it repaired. Now, less than 2 months later, the technician has been at our house three times. He’s soon to have a fourth visit because we need a new dispense modulator. After speaking with customer service several more times, and with a not very nice lady in the Chairmans office, I still have a defective product. Oh, did I mention that Im paid hourly and have now taken off 13 hours? So what’s the use of that $600 dishwasher that we bought? Its been out of commission for more than 2 weeks, in less than 2 months, and has now cost us $900. Thanks, GE! We’re so glad to see you stand behind your product.

I bought this JVM1540SN1SS microwave just two years ago. From past five months, certain keys stopped working. Then today, it gives me error service may be required - keyboard shorted. Microwave is unusable at this point and out of warranty. But my previous microwaves worked for decade without any issues. This one broke in about 1.5 years. These microwaves are of bad quality. I think GE should recall these microwaves and get it fixed free of cost for consumers.

I bought the GE profile dishwasher and refrigeratior 5 years ago. The dishwasher in the first year the mother board went out then had a problem with the motor and now has gone out again and had a repair come out and cant figure out why it doesnt work. the refrigerator has gone out 5 times, the most recent is 8/1/11 and always the same problem. When ever the humidity is high the frig freezes up and then it stops running. Im very disappointed in GE, Ill never again by another GE appliance.

We have an overhead microwave that fits nicely into the spot. The power level seems to have dropped off, but this is after more than 8 years with lots of daily usage.

GE over the range microwave Model hvm1750DM1 WW - It’s just about 2 years old. It started making a grinding noise, then quit. No more GE for me.

We have purchased this GE Profile PP970FR2SS microwave with oven combo a year ago. In less than a year, we have experienced these problems on the microwave that still keeps on heating even if its not in use and a buzzing sound can be heard. We called for repair and the repairmen replaced the door switch mechanism. In less than a month, same issues persist. Again repaired but after some months, same problem. The technician said that the door mechanism is not the original parts and ordered the original GE Profile parts. But after replacing it, the same problems exist and the technician said that its now the panel board. Its been almost two weeks now that we dont have any microwave and still waiting for GE technician to repair it. I wouldnt buy this brand anymore and wouldnt recommend a combo for microwave and oven. This is a poor design and quality on GE. Hopefully, this equipment will not cause any fire. We now turn off the circuit breaker for this device every time we go on a long trip/vacation.

Not very satisfied with the functionality. Turntable does not work or has ever worked. Time features and power adjustments are not very intuitive. I would not recommend this brand, I believe there are other brands out there are much better for the same price range.

This review is related to the Monogram 2.2 Cu. Ft. Built-In Microwave Oven model #ZEB1227SLSS. The GE site: https://appliances.monogram.com/us/specs/ZEB1227SLSS indicates in two places that the built-in trim kit is included (and one place where it is listed as additional), yet GE has confirmed that in fact, the trim kit is an optional add-on with a $325 additional cost. Calls to GEs consumer line have been disappointing. Me: Your website says its included, and is in a section with other features that are in fact included but not additional fees; GE: We have confirmed that the trim kit costs extra. We have, in fact, purchased the oven and are awaiting its installation, and I have other experience with GE Monogram appliances so I expect this to operate well. But I cannot understand their reluctance to acknowledge this error on their site. Potential buyers, please beware of this issue.

GE states they do not repair microwave ovens under warranty. Instead, they offer to reimburse you at MSRP for repurchasing the unit if you will show evidence you have ruined the units operational function. The interior bulb burned out in my unit, I disabled the unit, sent in pictures and receipt. They sent a coupon for about $30.00 less than MSRP and lied about the conditions of reimbursement. Brendia, the agent I spoke with, broke off email contact when I stated the unit was no longer available from the sellers on the GE seller list (including the seller I originally purchased from), and that the unit was only available at MSRP from the online sellers I could find. My microwave is inoperable and GE has not responded or offered to increase reimbursement to MSRP. I have not located a chain of command to whom I can report Brendias dishonest management of my case.

Ive owned my GE Profile dishwasher for 6 years. Two months ago the pump had to be replaced and this is quite an expensive item. Then the other day I went to open the dishwasher and the doors spring gave away, hence slamming to the floor and crushing my big toe. The repairman said it was not the spring that broke but the link that holds the spring in place. The spring is actually quite strong but the link is just a flimsy piece of plastic. We are both anxious to see if the replacement link he ordered has been made stronger and are replacing both just to be sure it doesnt happen again. Although my toe isnt broken, it is extremely bruised and painful so I am going to be ever cautious of opening the dishwasher again.

My GE Profile Spacesaver XL 1800 microwaves megatron went out. It is still under warranty, but GE refuses to send me the new megatron because they demand that their service company needs to install it. Estimate is $300 for installation. I had a local appliance repair shop look at it and they will install for $80. GE refuses to ship to them or me and state that their legal department has restricted sending to the customer or unauthorized repair shops. So I am being blackmailed for $300 in order to get the megatron replaced under warranty.

GE Dishwaser Model # GDT580SMF2ES - My husband and I purchased an entire suite of GE Slate appliances in 2015 when we built our custom home. We purchased the refrigerator, glass-top range, range hood microwave, and dishwasher. We have experienced problems with the refrigerator Model # GFE28HMHCES twice. A horrible rumbling sound, which they came out and repaired promptly. However, more upsetting is the constant problems we have experienced with the dishwasher. The door gasket broke, which we were informed was not covered under warranty, and most recently the dishwasher stop cleaning and will no longer dry. We have done everything to rectify or repair the situation ourselves, and since it is no longer under warranty, we are left with an appliance that we either spend more money on to repair or toss and buy a new one. NEVER AGAIN WILL WE BUY GE!

I contacted by phone GEs customer service department (800-386-1215) on 2 separate occasions. The most recent was on 2/18/13. About 4 1/2 years ago, when we purchased our new house, we bought all new GE appliances for our kitchen and laundry room. My biggest complaint is with our dishwasher. The top and bottom racks are rusting and most of the prongs have broken off as a result. This should not happen for an appliance that is only about 4 1/2 years old. Their response was that I could purchase both the top and bottom rack. Why would I purchase the same racks only to have it happen again? Clearly this is happening because they used a poor quality steel.There was a recall not too long ago on our dishwasher and the service tech who came out to fix the recall couldnt believe how badly the racks have rusted. I understand there is no warranty; however, you would think or hope that the racks would last a lot longer than 4 1/2 years. I am very disappointed in the quality and the lack of help regarding this matter.

Fact no. 1: On 02/25/07, I supplanted a burnt-out 12-year old Kenmore microwave oven. Regretfully, my replacement of choice is a GE JES1456WJ02 unit acquired at Home Depot in Cumberland. At that stage, my spouse was afflicted with an advanced case of Parkinsons disease, and eventually, I had her concerned caregiver reporting having found chips of paint spread on food extracted from the new oven. From that point onward, I established a close watch of the infamous appliance, after confirming that the chipping paint originated from the roof of the GE oven. But I withheld from filing a claim with GE at the time because my wifes health deterioration absorbed all my attention.Fact no. 2: But on 12/12/09, a couple of months after my beloved one passed away, I decided to take the oven to a Home Depot claim department where they immediately agreed to replace the defective unit for another one of similar characteristics. With a sigh of relief, thinking that I had taken care of the problem, my assumption was incorrect.Fact no. 3: Today, 10/28/11 in fact, I discovered chips of paint floating over a plate of soup extracted from the GE oven. I was aghast! I couldnt believe it! Still, further inspection determined that the lousy internal coat of paint is likewise peeling off from this monstrosity appliance manufactured by GE.

GE Microwave Model WES1450DN1BB 1.4 Cubic Ft 1100 Watt - This product is absolute garbage! This product was manufactured in June 2010 and I purchased it in approximately in May of 2011. So after 13 months of moderate use, the unit no longer functions properly. Needless to say, the product is out of warranty by about a month, so I pretty much now have nothing more than an overweight paperweight.I wont bore you with all the details, but for the most part, the touch pad stopped working and if left plugged in, the microwave will start on its own and run for up to a minute before beeping incessantly. If I unplug the unit and plug it back in, Ill receive a different error message, and so on. I wont waste my time contacting GE, because from what I hear, they really dont give a damn!When I was young, you could by an American-made product and expect it to last for many years. However, ever since greedy corporate America decided to ship all our jobs overseas in the name of profits, I have yet to find any imported products that are worth a damn. Instead of one good American product that would last a lifetime, I now have to purchase the same imported piece of ** many times over to get the same longevity. Maybe this is what GE wants?Needless to say, GE has now been placed on my Do Not Buy list. I guess I will now buy from another major manufacturer to see if their foreign-made garbage is any better!

I bought the GE dishwasher in the slate color, just after a colleague at work did - within a few weeks of each other. Hers has already been repaired twice and is still not working. Mine was installed last week - and did not work even one time. No water getting to it. Had the connection checked and installer confirmed the dishwasher was defective. Im sending it back and want nothing more to do with GE products. I wish I had seen/looked for these reviews before I bought it.

I love GE's washing machines front loader and it's excellent. I've never had to have them come out and four years to fix anything on it. Cleans very well and washes the clothes outstanding and it cleans up very easily when you clean it through the cycle that comes with the machine. It's relatively easy to understand as far as the button setup on there. I also liked that you get the echo warm in the Echo cold features along with the regular warm and cold. I did purchase the block that the time that I got it which helped out a lot is I'm 5 foot 10 and it's the perfect height. It helps getting stains out really easy as I have a nice here to play softball. I would definitely recommend this washer to anybody and everybody. I even wash my huge comforter for my bed in it and it washes it great every time.

The protective lining inside the microwave is coming off in a number of areas and the metal is visible and rusted. Is it hazardous to use the oven which is otherwise working? I contacted the Consumer relations department of GE and was told that its not repairable and offered only $25 as rebate to buy another one from them or any other retail store. I visited a couple of merchants, online and in their store, shopping for a similar product and got a price range between $250-450 plus $110 installation fee for a similar OTC microwave oven. We have all other appliances at home from GE and this does not give a good confidence about the products from GE.

Dishwasher broke after one year, just after the warranty period. The tech made two trips and couldn’t fix it, parts on back order for going on 4 months. Absolutely a nightmare experience along with rude customer service reps that want blame everyone else.

Soon after getting our new Cafe Microwave CVM2072SM3SS the control panel died. I called GE and power cycling got it going again. This is an over the stove microwave, so we were also told by GE not to use the right front burner without the fan on boost. The problem persisted from time to time and steadily got worse over our 5 years of ownership. Reading the internet this was a common problem known to GE but they took no action to contact owners. The panel is now dead and my only option, having tried the fixes on Youtube, is to invest money starting at $108 for an inspection or buy a new Microwave. My entire experience with this product has been a big disappointment as I also own a GE Cafe range, fridge, and dishwasher.

After heating some water in the microwave, I opened the door and removed the water. A few minutes later, I heard a noise and noticed the microwave was running and the control panel indicated it was off. I opened the door it turned off. Closed it and it was on. Smelled something burning electrical in nature. I had to kill the circuit breaker to turn it off. I opened the door and felt the inside of the microwave and it was extremely hot. I was concerned that it could result in a potential fire, I continually checked it until I felt it was cool.

I bought this Microwave JVM3160 on December 2016, after six month the handle door broke but it was replaced as part of the warranty. By January 2018 (no more Warranty) it began tripping the circuit breaker. I change the power source for a dedicate circuit only for the microwave 20 AMP. The microwave blew its own fuse. I replaced its fuse. Then it blew the 20 AMP circuit breaker. That was enough. This microwave went to the garbage after 1 year and 2 month of use.

Purchased my GE Profile series dishwasher several years ago and it has served me well over countless cycles. There have been a couple of occasions that it required repairs (water leaking) but had been done so under warranty conducted by an actual GE tech. When this unit finally reaches its usable service life I’m most likely to consider a GE unit again.

I just dont know how to start to show how disappointed and upset Im about this Microwave. I know GE is good brand but this Microwave must be the worst. I bought this microwave between July or August in 2016. Unfortunately, I lost the receipt. I bought a cash at Home Depot in my area, because I bought it cash Home Depot unable to find a record of but they remembered I did buy there between that time. I know bought that time because I bought my house in July 20116. This microwave started giving problems since June 2017. When I call GE they told me, they cant help because I dont a receipt, and they told from their record, this microwave was purchase in January 2015, they didnt want to believe that I purchased it in 2016.They charged over $100 to have a technician to come, he has to order a part that cost as well over $100, when the part comes another technician came. It was the wrong part. He had to order another part. The technician came back and Microwave work for only 1 or 2 months and stop working. Its been very stressful with this Microwave. This microwave was the most expensive, I bought over $500-600. Even though from your record you said I bought it in 2015, it still unfair, no one expect to buy something that expensive and break down that fast. I dont what to do. Im just so frustrated about the whole situation. This microwave cost me about $ 1,000 now from price to repair, and yet still not working. I wish someone reply to me and help me, if no one help I never wish to buy a GE product. So Sad GE, I need HELP.

The arching of the metal rack caused smoldering in the microwave. I prepared a baked potato in the microwave. I smelled something burning. I assumed the potato was burning. I removed it, used the microwave again and smelled the burning again. Upon close examination, I removed the rake and that is where the burning and smoke is. The plastic hook/holder was melted and the side of the microwave was charred. I called GE and they said I should not have been using the rack with such a small amount of food. I have used this microwave almost daily for years - I never knew this. They said its safe. I dont believe it is. They told me to call repair. Im not satisfied.

My dishwasher is a little over 3 months old. Sure its quiet. But I use the heat dry always, but it doesnt dry the top bottom or side walls and it stinks and a lot of food is sitting on the strainer and stinks. I have owned a GE dishwasher for over 25 Years and have never had one that was not completely dry at end of cycle. I have to hand dry my silverware. My Model Number is GDF510PSD4SS Serial number is FF736760B. I want a full refund and take back this reject. I will buy something else, I assure you it will not be a GE Product. Sign me, thoroughly disgusted with this Ge product.

I purchased a jes1451dn1bb microwave 16 months ago and I just noticed the enamel coating on the top of the unit is chipping. GE has been unhelpful, saying it is outside the warranty and I need to mail the cord and sticker inside it to have a rebate issued. Since I use my microwave daily, I cannot wait until it is processed to buy a new unit. Not only did the product endanger us with exposing our food to paint emissions, the company has been unhelpful. I highly recommend buying another companys product and do your research!

This dishwasher was in the home we bought and its just not a good one at all. We dont like the settings.. We dont like the size. Weve seen better settings on other dishwashers when shopping around and pricing for a better one.

Remodeled our kitchen back 6-7 years ago and bought GE Profile appliances from Home Depot... bad mistake. The microwave/convection oven came as one unit and now due to paint peeling on the microwave interior - inside top and sides we need to replace the entire unit to the tune of $2,500 plus. I called Home Depot and asked if there was a government mandated recall on the item... and they asked if we purchased the extended warranty. What? Does anyone know of a recall or class action suit on the following item: GE Profile Model: PT970SMISS. Manufactured December 2007.

Less than three years ago, I purchased a microwave oven wall unit to replace an existing unit. Due to the size of the built-in cabinet, I was limited in choices. The cost of the unit was $2400. A few months ago, the interior wall of the unit began rusting and the enamel is peeling. I contacted the customer service dept via e-mail on their site. I was asked to send pictures and then informed that I should stop using the unit immediately due to the danger of arcing. I was also told that because I did not purchase the extended warranty, the best that GE could offer me was a new unit for $800. I asked for names of warranty companies and was given one name and number but told there were others that also offered the same service. I called this company and they clearly told me that the peeling and chipping was a manufacturer’s defect and would not have been covered by an extended warranty had I purchased one from any company. Then I contacted the GE repair service center and spoke with them. The man who answered explained that this is a cosmetic problem and that there was no danger of the microwave arcing unless there was less food in the microwave than the size of the area that was chipping. I am very disappointed in the response of GE, the pressure placed on me to make a decision in 7 days or the offer would be withdrawn, and the fact that the service department and the consumer service (complaint) department gave me entirely different responses to the same information and problem. I will probably have my cabinet rebuilt to avoid having to replace this unit with another GE appliance. Who would pay $$1600 for the use of a microwave/oven unit for less than three years? Unfortunately, GE seems to be the only company that makes a unit that fits the existing cabinet in my kitchen. Disappointing to say the least.

I live in a condominium building with approximately 105 units. We all had the same GE microwave installed in our units approximately five years ago (contractor-installed). I sent out a mass email to all of the owners to ask if they were having the same problems I was having my microwave, which was the touch panel will not accept commands. I received approximately 15 complaints from various homeowners with the same complaint.When I called GE to tell them the problem I was having with my microwave, they told me a technician would have to come out and diagnose the problem. The service call would be $99.95, and at that time the technician would let me know what the problem was and tell me the charge for the replacement part and labor cost. I told GE Customer Service that there were many people in my condo building who were having the same problem and I wanted to know why each homeowner should have to pay the initial $99.95 service call fee? The response was, That is our policy. To placate me, GE customer service said they would charge me the initial fee but I would receive a 25% discount for parts and labor.In the meantime, two or three other homeowners made service call appointments for their microwave oven with GE. One homeowner was given a fee for parts and labor, which would have been only slightly less than buying a new microwave and another homeowner was not given a labor cost. In both cases, the homeowners did not go forth with their repairs, because buying a new microwave was more cost effective.I want Consumer Affairs to know GE grossly mishandled this malfunction issue amongst a group of homeowners who own the same microwave. Secondly, I realize the microwave ovens are five years old, but GE should have some record regarding failing parts along with the life cycle of this product. Lastly, I want GE to be held accountable for not telling consumers a repair cost for certain issues. There should be a cost per hour, not cost per broken item.I kept records of all correspondence amongst the homeowners of my condominium building, so I will be of great assistance if you need further help from me. Product malfunction is a GE Profile Spacemaker 2.0 Model # JVM2070SK02.

After many searches trying to do due diligence, we bought a GE dishwasher online Nov 2014. It was delivered and installed two weeks later. The day (Saturday) after delivery we loaded it and started the cycle; water went in, the circulation pump started and then the machine stalled. The machine was reset pumped out, restarted but no further improvement.Called the GE service number and after a 20 minute wait was informed that a request would be placed to a local service company. Monday the local service company (30 miles away) called to inform us they had to reject the service request and that GE would set up another. Three days later GE was called again. They were unaware that the service request was rejected so had not attempted to find someone else. They could not get another company to respond and told us to arrange the service call ourselves, pay the bill and submit it to them.My wife and I are now wanting to return the machine but were informed we would have to go through the local Home Depot. They informed us that we would need to have GE arrange it. GE was called back and informed us that the dishwasher could not be returned as long as it could be repaired which leaves it to their discretion. The process to arrange these things took a long time, many delays and many phone calls back and forth to Home Depot and GE. The calls to GE often took 15 minutes to get someone who would forward the call to the service rep which placed back in another 15 minute queue. Do not believe that Home Depot will take returns. The advertising makes you believe they will take but they do not without GEs RGA which GE is reluctant to provide. Avoid GE. I am not the first to find out that GE warranty (one year) and service is poor and that they are more than willing to wait out the warranty to leave their customers with a possible lemon. Other dishwashers are available with 5 year warranties.

We upgraded our appliance package when we bought our village builder home 8 years ago. All GE Monogram appliances have rusted and now need replaced. New liners needed in oven which was so rusted we couldnt get the screws out to replace the originals. Was told by GE customer service rust to be expected when cooking. It creates steam and food particles can cause scratching!!! Maybe it should be steam proof especially a microwave. Even the door on this is rusted! Why the shelf ends in a freezer are rusted not sure on that one! Will NEVER buy this brand again and shame on them my upgraded appliances dont even make it to 10 yrs. A disgrace. My mother just replaced her 20 yr old oven. What is wrong that nowadays things dont last 5 minutes? Shame on you GE not recognizing a definite flaw in your products.

This GE dishwasher is not designed to last. The exterior outlook is unfortunately poor. It is not water conservative, makes noise during the cycle, does not dry dishes very well which inevitably means a poor conductor of heat. I will not buy anything like this product again! I wish I can get something that is economical and energy efficient this time around. I have spent unnecessary amount of monies trying to get a good dishwasher that can serve the purpose over the years and still cannot get one. You guys need to do the needful by manufacturing good products that consumers like me can depend on. It is high time I get my moneys worth!

We bought this GE Dishwasher through JC Penney with a 3 yr extended warranty in Dec 2017 thank goodness. I am on my 3 round of having the mother board and the heater replaced since I got this machine. This last tech came as a 2nd opinion for my claim that this machine has not worked more than it works. All we would do is load the machine, go to turn it on and out it goes. The warranty people sent out a GE Tech who ordered a new board and fuser kit and came to put it in. Same issue, he said it was my hard wiring and I should have a electrician look at it. 200.00 later not the hard wiring. It is a pin hole in the heater coil that this last tech found. New heater now on order. My faith that this will fix the problem is waning. After this my warranty will be up and I will Never buy a GE appliance again. Not worth the money.

Bought the new dishwasher in Dec. 2013. In November 2014 a month shy of warranty expire, the detergent dispenser did not release or partially released the detergent. GE sent out A&E Factory service to fix. First visit initiated the parts order which was a new computer board and a Cascade Series detergent dispenser. A month later the second visit to install parts, the A&E tech was at our home for 3 hours and it took that long to remove and replace detergent dispenser. The tech did not replace computer board stating it was not needed? A week later the detergent dispenser still did not release the detergent! Called back to set up another appointment which was at the earliest Jan 19th 2015. Meanwhile last Friday Jan. 9th 2015 the dishwasher started to smoke heavily causing smoke detector to go off at 9 p.m. at night. Thank goodness!! We were home so that I could disconnect the power. Third visit was 1/12/15 and was informed by Lead A&E tech that the board should have been replaced and that the tech that was sent out was a trainee and inexperienced to work on my dishwasher. He should of never worked on my dishwasher(!!) according to the Lead A&E tech. The Lead A&E tech also stated that my model has had a problem with the computer boards which is essentially the brain of the dishwasher. I am currently taking my fight back to GE since A&E Factory is a subcontractor to GE and is not authorized to replace appliances. I told GE that I want a new dishwasher that is not using the problem computer boards even if it is an upgrade. It is not our fault that they have work with A&E who send out inexperienced techs to work on complicated GE appliances. We want a dishwasher that we both feel safe to run while we are not home. Is that too much to ask for?

My GE dishwasher came with my new Miller & Smith house. Its 2 years old. The bottom tray is rusting in several spots and you cant open the door while in operation to add an extra dish. When you open the door the dishwasher should pause while you add the dish, but this one continues working as if the door was closed and water sprays everywhere. I understand the one year warranty (they must know their products do not last long). Their support line tells me my options are to get it repaired ($99.95 for a tech to come and diagnose, then additional charges for parts and labor to install the parts on the next visit). The bottom tray is ~$125. I found their customer service rude, unsympathetic, and bothered by my questions. I was also told to go their website and review the rebate offers on a new dishwasher. I wanted to understand that program better, but the customer service agent did seemed uninterested to help me.I was quite surprised in getting this poor quality product and poor service from GE. Im not going to bother with repairs, because the cost at least $300, so I will opt to put that money in a different brand. I was considering giving GE another chance and taking them up on their rebate offer, but after reading all these other reviews, I certainly will not. The time I spent writing this will very likely have no impact on making GE change, but maybe put a tiny dent in their reputation and they will get one less sale from me.

Bought the whole GE profile kitchen series 2 years ago. Last week the microwave went dark, blew a component, and is dead. With only two people using it off and on for reheating, hardly got our money worth. Called GE for assistance and went back to the store where it was purchased. No one offered any financial assistance with the loss. The microwave itself was $500. My husband and I are very disappointed in the product and service.

Sometime in the 1970s, my mother bought all new GE appliances; a refrigerator, a kitchen range-microwave combo and a dishwasher. After her death my husband and I moved into her house and continued to use these appliances until 2007. The refrigerator and dishwasher are still going strong as of now... October 2014. The refrigerator only needed the drainage line cleaned. The range began to have some electrical shortage problems and rather than try to repair (which is what we should have done with both appliances), we decided to replace the refrigerator and range/microwave. We bought new GE appliances; a GE refrigerator (my brother put the old one in his shop), GE microwave and GE range. The new refrigerators icemaker would not work property when we got it and the microwave (Model #JVM2070SK02) quit early this year (big difference in the old microwave at 30 some years use and my new one at only 7 years use). Because my husband was diagnosed with a brain tumor and I was the only caretaker, I was not able to address the malfunctioning icemaker immediately. In fact, because of my husbands hospitalization, I wasnt even at home during that year enough to use the icemaker. WOW! What a ripoff GE is selling to consumers. My complaints wont solve my problems nor the problems experienced by other people who bought these defective appliances but it helps to vent my anger. Just recently a small leak in the waste-water drain hose (easy to replace) sent me scurrying to find a new dishwasher but when considering the replacement of my 1970s dishwasher and the reliability of my newer appliances, I decided that my 1970s dishwasher will outlast anything I could replace it with. So I decided to replace the waste-water drain hose myself.What a sad appliance market we have in the US when buyers have to replace newly purchased appliances anywhere from a few days to a few short years after purchase. I think appliance companies intentionally produce inferior, unfixable products so consumers will replace their inferior ones with new inferior models thus keeping up sales. Do we have a choice? I lived before dishwashers and microwaves and I can live without either now. I would prefer not to go back to wood cook-stove and an icebox but I may not have a choice (I actually have an icebox if needed). Is there any way to hold companies responsible for the products they produce? If anyone out there has had longevity of 10 years or more use from a newer appliance line, that is appliances made since 2000... Please share the producers name with rest of us. GE isnt what it used to be and neither are many other US brand name appliances.

Slightly more than one year, I purchased a model GLD4404RCC dishwasher about which I have made complaints in the past, concerning poor washing performance and which you chose to ignore beyond attempting to tell me how to use it. Now, this Chinese-made piece of junk has begun to give different problems. Upon completion of the wash cycle, it starts to make a lot of noise and will not shut down. I must do this manually. Guess what? It has waited less than two weeks after the purchase date to do this, meaning it is out of warranty. We have just purchased a new home and will be needing new appliances such as dishwasher, refrigerator, washer and dryer, and a water heater. It will not be GE. I shall never purchase any more of GE products as the whole company stinks.

Nothing but trouble with dishwasher. GE service is a disaster. Design flaw that is forcing me to purchase another dishwasher. Dozens of call to and from service have not yielded any results. Finally a contracted repair person made it to repair dishwasher and told me it would fail again because of the design. Avoid GE appliances at all costs.

Of course, I rinse my dishes, but Ive had few incidences of dishes coming out dirty. Hot start, start (long wash), short wash, rinse only and plate warmer. The interior is set up well with a good variety of spaces. I would say its a normal-sized household dishwasher, not compact, with approximately a 24 width, 24 depth and height. White with gray lettering; four buttons and one dial. Simple design that is easy to understand and operate. The run-time of this dishwasher is quite long, and it is very loud.

We just purchased a new home and moved in about a month ago. The builder would only put in GE appliances despite our protests. We had purchased another new home 2 years before with a new GE water softener and GE reverse osmosis system. In the 2 years we were there, we had service people over on multiple occasions because they never worked correctly. The common message from all the service people was that GE makes junk. Corporate designed garbage designed to last only as long as the warranty. Dealing with GE was always a nightmare with long waits and customer service that worked banker’s hours. In other words, GE does not stand behind its garbage.In any case, we just bought another new house and the signature series microwave (billed as the best they make) would start to run spontaneously and beep when nobody was near it. We had to shut off the power to it just to make sure our house did not burn down. We researched it on the web and determined the keypad was bad. We told them this when we called in the warranty. They took a week to send a technician who would only work banker’s hours and forced me to take a day off work. He gets here and tells me that he had just tested the microwave and learned the keypad was bad! Duh! He then proceeds to tell us that he did not bring a keypad and that he would have to order one that would be mailed to our house. We live on a new street which address is not recognized by FedEx so we told him he needed sent to himself. He refused. He assured us that we would get it. So, Friday 3:00 pm rolls around and no part shows up so we call to find out what is going on. Mind you, I have already scheduled Monday off work at this point. They tell me that the part is back ordered and that they have no idea when they can ship it. Additionally, they have a wrong address for our house. We tell them the correct one and they tell us their computer does not recognize it. She cannot tell us when the part will be available. We tell her that this is unacceptable and that if they cannot replace the part, they need to replace the microwave. She says that is not her department and we have to call their customer department on Monday which is open from 8 to 5 pm Eastern time! We live on the West coast!!! That means they are only open until 2:00 my time and I have a job where I cannot make calls during the day. I can’t do it at lunch because the hold times are over an hour!!! I guess I have to get up at 5 or take the day off.When I tell people in the know about this, they just laugh and say, “whaddya expect!?!, its a GE!”. We have been about a month with a brand-new microwave that has never worked and GE is impossible to reach and has not even ordered the part!!! We are toying with the idea of just replacing the piece of junk with a product manufactured by a reputable company like Samsung or LG from a box store who will honor returns and take the home builder to small claims court. In any case DO NOT BUY GE PRODUCTS!!! You have been warned. They make cheap junk that never works right and play games so they dont have to honor their warranties. This is a New York Corporation run by people who do not care about customers, honor, or integrity. They make backdoor deals with shady homebuilders to peddle their junk exclusively and you will have to replace it in two years. Learn from our mistake in buying GE. They bring junky crap to life. Garbage Electric is what they should go by.