We bought our LG side by side, door in door fridge in June 2017. In less than 2 years, our icemaker quit working. We went through all the troubleshooting suggestions and nothing worked. We spent $95 to have someone come out to diagnose the problem... only to diagnose it incorrectly which cost an additional $180. Another service person was sent out and called into the LG center resulting in diagnosis of the heater element in freezer door not working causing the ice maker to not produce ice. We have been told that the entire freezer door has to be replaced which would be extremely costly. We already spent over $1500 on the fridge and to now in 2 years have to put hundreds of dollars into it for repair. Im outraged and disappointed in the quality of this product.

I recently bought all new kitchen appliances. Ive only had them 3 months. The refrigerator fan was screeching day and night. Called and scheduled a warranty repair and they were supposed to arrive between 10am - 2pm on June 16th. Called back around 3 to ask if they were still coming and was told they would see where they were at and call us back. Still waiting on that repair. Hope nothing else breaks down. The worst experience ever not including the fact that we purchased all on Black Friday and they were not in stick or delivered until mid-Feb. LG, you just lost a couple of very loyal customers.

Advertising LG is life is good until you have a problem with appliance. Covered part but not labor. Had refrigerator for 24 months into a 120 month warranty. The approved service provider charged labor and service call which is NOT covered by the life is good company. The service technician stated he had already replaced three other linear compressor on LG refrigerators in my local rural area. Shouldnt there be a recall on them?

I purchased a French-door refrigerator. 8 months later, theres no ice maker. Then 1 day after, no freezer. I lost $200.00 worth of food, and no tech was available for 9 days. Finally, a repairman came and said it was too close to the wall and pulled it out and left. It was still not working, so the repairman came back 3 days later. He replaced something to check for leaks and said it should be better in 12 to 24 hours. 24 hours later, it was still not working. Then 45 days later, the repairman returned and said the compressor was no good and that he cannot replace for 5 days. In the meantime we have no refrigerator, he said that he recommended to LG that they replace the refrigerator but they refused.I will never ever buy an LG appliance. It is 4 weeks now with no refrigerator or freezer and living out of a cooler. And customer service says.So what? You have to wait for us to get the parts and service it. They are very rude people. I will never give LG another penny of my hard-earned money. I will let you know if replacing the compressor works.

I bought a brand new LG Dryer that is defective. It makes high-pitched whining noise and does not dry my clothes completely. I contacted Customer Service and they want me to wait a week to see if it resolves itself and then theyll call me back. I was also informed that Ill have to pay for a service call. I got a defective dryer and I have to pay! I want a new dryer, one I paid for. I will contact the Better Business Bureau and post this review on Facebook, Twitter and any other site I can find.

Purchased from Home Depot on 8/6/2016. Have had problem of ice forming in freezer from the beginning. Have purchase 5 year extended warranty. To date, have had following work orders from Home Depot: ** 4/18/18, ** 9/27/18, ** 3/19/19, ** 4/22/19, ** 5/19/19 and they cannot fix problem. LG Work orders ** 6/3/19 and ** 6/24/19. Same problem still exists. Home Depot is supposed to replace unit if they cannot fix it after three attempts to correct problem, but now seem to be getting the run-around from them. Can LG help me on this matter?

LG TrueBalance top loading washer - The machine is a headache. It shakes violently, UE is a constant, the area around the bleach portal is rusted and I dont even use bleach! Like the other reviews before me, unless I am sitting by the machine, it takes 3 hours + to do one load of wash. We did call LG and they basically said, The warranty was up and you are on your own. Miserable piece of machinery... never again.

I bought an LG French door ref. in May 2014, now is rusting on the doors. I contacted LG and they say it is not covered under warranty. They say it is cosmetic. I paid apx. $2,000.00 for it. It is the stainless steel doors that are rusting and I believe that is not cosmetic as it is the door not the look of it. They have been anything but helpful and I will never again buy, not recommend them to anyone. I have cancelled my other order for a dishwasher. I have other stainless appliances by other companies and they are older and just fine.

Absolute worst customer service ever. $3000 French Door LG Refrigerator stopped working one month after going out of warranty, so basically at the 13 month period, $300 worth of food in the trash! Had to purchase a repair plan for $450 to get it fixed. It is the seal system that is causing the problem. Nobody in my area knows how to fix that. I have asked for my money back. NO, they said. A relative of mine is an LG repair man and he said LG has been trying to hire him but he does not want to work for them because their compensation is very poor. No wonder they dont have anyone available for certain jobs. Now we are using our old LG in the garage (Im glad that I didnt throw it away!) for our food. We wanted all of our appliances to match in the stainless steel color. Stay away from LG fridges. We also have stove, microwave, dishwasher, washer and dryer. Those have worked great so far!

I have an LG refrigerator in a vacation home that I use myself. Im Immaculate and very careful about my homes. This refrigerator is what I call self denting. It actually has waves all over the stainless steel. Im amazed of the poor quality in a refrigerator that was costly. Oh did I say that Im in this home maybe 20 days a YEAR!! This refrigerator is LESS than 1 year old.

I always thought LG was an awesome brand. Two year after purchasing my beautiful fridge it stops cooling. I now have lost all my food in freezer and fridge right before Christmas so it was packed and unfortunately the repair cannot be made till after Christmas and perhaps after the New Year. I am without fridge and freezer till parts come in.....When I called LG and spoke with someone about what was going on I was offered a 200 credit and I wasnt sure what that was all about but now I understand what is going on. I hardly think think that is compensation enough for food and time without a fridge. Not sure I will ever purchase LG again. Actually quite sure I wont.

We purchased our home in 2/2015 which came with LG washing machine purchased in August 2013. Machine started showing UE/balance error by September. In first call to LG, we were told we needed to level machine. We did so, but machine was already leveled. Soon after, UE warnings began to appear during sheet washes and tub cleans. If we are not on top of the cycle, machine will run for hours spinning and then refilling then spinning again. Called again and told since we were out of two-year warranty we were responsible for call and repair. Technician recommended by LG said circuit board was gone and would cost $300 for part. One more call to LG, and we were told they could do nothing for us. Technician said to just purchase new machine as we would be throwing good money after bad. So we are replacing two and a half year old machine that was used since purchased by two owners who were retired couples and have minimal washes. A huge piece of junk. I would NEVER purchase an LG appliance again.

I thought LG was a good brand name so when we were looking for refrigerators, I was drawn to the style of the French door fridge and we chose it. I wish Id looked at this site first! Exactly three years to the day after purchasing it, it shut down. My freezer was packed and everything had to be thrown out! The fridge stayed cool long enough to salvage some of the contents. Ok, so sometimes products fail, right? Their customer service is THE WORST. They could not be less helpful if they set out to do it! I called the first time and was told by a sugary sweet computer voice that they were too busy and she hung up on me!The next day when I called back I was told by the same computer that my wait would be 7 minutes. The next time my wait time was announced it was 8 minutes. Wait, what? When I finally got to speak to someone, he treated me like an idiot suggesting I didnt have it set on the right temps or didnt close the freezer door correctly. He was infuriating because he knew nothing and was operating from a script that meant he wasnt even thinking. It would have been nice if somewhere they said gee, thats awful. Were sorry. We hope to make it up to you. A friend who works in the electronics field said LG is notorious for not backing up their product. Im going to say this. I wish Id listened to my husband and selected the Samsung fridge!!! Ill never buy another LG appliance again.

I needed a platform to express my utter frustration with your company. I bought this LG fridge 3 1/2 yrs ago.. Apparently during my absence this summer, my compressor died and you can imagine how badly my fridge with its closed doors smelled after 4 months away. When I called LG, you knew about the compressors failure in this model, (which all owners should have been made aware of). Had it fixed, although the odor continues, even after using every available product.The problem that started after the repair was the NOISE, which is worse than the smell. Had it serviced again, but still the noise continued. Major issue is that the noise is not consistent. It comes and goes and therefore not always heard when repairs are being made. Called LG again and Travis from LG came to repair. He fiddled with the fridge for a few minutes and said it was fixed. Called him 10 minutes later and said the fridge was really noisy now and could he return so he could hear it and maybe even fix it correctly. He said he could not, but would return the next day. He never returned or called me. I have called customer service many, many times, even asking for a supervisor, (one actually hung up on me). Was finally told that the warranty doesnt cover noise. I explained that I never had the noise until you fixed the compressor, but that didnt seem to matter. You said that you would send another of your service people out for a 4th try, but I was done with this nonsense. Had no confidence in your ability to fix anything. My fridge was now a smelly, noisy lemon and I wanted a new fridge (which I said I would share in the cost). My fridge is in an open kitchen, living room and dining room that we cannot use when the fridge noise starts so we have to leave the room or blast the TV to drown out the fridge noise, which turned out to be a bad idea. Not a way to live. At times the fridge sounds like a subway rumbling into the station. This has become a quality of life issue and is no longer worth the aggravation. LGs Life is Good motto is a myth for us. Not only have we suffered for the last 3 weeks, we must now add insult to injury with the expense of buying a new refrigerator. You should all be ashamed of your customer service department and maybe try teaching your people some common sense. Received an email back from LG discussing my AIR CONDITIONER! Need I say anything else?

Purchased a new lg electric range. One month later glass top broke, took 3 months for lg rear shop to replace it then installed a damaged top from shipment. Said they would replace it, called the repair shop and the response was thats your problem, you deal with lg. Called lg, gave me the run around, could not talk to a manager, always not in the office. Supervisor said they would not replace it along with thank you for buying an lg. This was my first and last lg purchase.

LG Sensor Dry - The plastic frame on the lint screen never fit right, clothes get caught on it and spin around each other and stretch out of shape. I had to hang dry any tank tops and anything with spaghetti straps. I just dried a load of clothes and 3/4 of the load came out in one large twisted heap -- 3 pairs of dress pants, 6 shirts, two pairs of sweat pants which were worn once and one nightgown is totally stretched, ripped and ruined. If you are considering buying LG dont!!! We also own the partner front loading washing machine and it is ruining our water pipes. Weve lived in this house for 20 years and never had to get pressure relief valves before to stop the hammering in the pipes caused by this washing machine. Life may be great for this company, but they should change the name of this company to LS -- life sucks!!

My washing machine LG front load got damaged & main IC was burnt due to voltage fluctuation and I have been registered my complain No. RNA120112050633.

LG washer dryer. Wow what a piece of crap!!! I clean the lint tray every time I dry and there was a huge noise and discovered the lint tray in the dryer all twisted and broken. What the h... what a piece of crap!!! And my energy bills have gone up!!! Dont buy this crap!!

My washer thinks it is out of balance when it is not. It does not post codes to indicate it is out of balance. It just keeps adding water and setting back the time. It does not get up to speed on the final spin. We did sprat diagnosis and all they said was that it does not get up to speed. The authorized technician verified that the machine was not out of balance, but could not find the problem. When he put so parts back together it worked, but he could not say why. It worked for 4 loads and then we had the same problem. The machine is only 2 1/2 yrs. old. I am not happy.

There are multiple accounts on this forum of electrical arcing of the wiring to the warming drawer of various LG range models manufactured around 2007, however I cannot get any resolution through web searches and LGs customer service is non-responsive to my issue. Our range (LG model LSC5622BW) arched out inside the warming drawer cabinet at the electrical connectors to the warming element and burnt the adjacent drawer itself, and didnt trip the circuit breaker. The warming drawer was off at the time and we have never used it/turned it on so it seems rather unsafe that it would be energized to the element and be capable of arching? This was one of the same series of LG electric ranges that had the stove top element controls recall issue, for which we had the motherboard replaced a few years ago. These are not cheap appliances and brings into question the compliance with the applicable electrical safety codes. Anyone know if there is any means of recourse for safety issues with an appliance that are out of warranty?

I purchased a two drawer LG refrigerator (LMX25981ST) in April 2010. In February 2013, the freezer stopped working. I called LG customer services and was put on hold several times for 5-7 minutes each time. Then I was given a phone number for an authorized service center (which it seems was nearly 200 miles away). When I called them, they said they could possibly send someone out the following week (I called on a Wednesday, they wanted me to wait until the following Tuesday). I couldn’t get an earlier time and really needed the refrigerator. And so, I called a local repairman who was able to come that day. He said there was a leak in the freon and that I needed to call LG back. When I reached someone at LG again the next morning, they tried to put me off for another 3-5 business days, which was unsatisfactory. I expressed that I could not be without a working refrigerator that long as I have medication and other needs that must be kept refrigerated. They were no help and seemed uncaring. Also, this was a very expensive refrigerator, and I was at a loss as to why I would be having this problem less than 3 years after I bought it. At the time I bought the refrigerator, I changed all my appliances to LG because I trusted the brand. I had a major problem with the gas stove and had to return it for another model, which also had problems and had to be serviced less than a year after the purchase. The LG microwave oven that I also bought at the same time had a problem with the door, but the service on the other 2 appliances had been so poor that I have been just living with the microwave problem. LG appliances look very nice on the showroom floor and in my kitchen, but that is where the nice stops. The appliances have not held up, and LG has not been helpful in resolving the issues. The customer service is very poor and that, along with the quality issues, would keep me from buying another LG appliance or recommending one to anybody. I have had nothing but problems, and they are ongoing.

We purchased an LG in-wall Convection oven in 2010 and have four. After 3 years, the shelves no longer fit properly. I use the convection setting frequently and it seem that this has caused the oven to expand, not allowing the shelving to fit properly. The sliding shelve will no longer fit at all. My wife contacted LG, and their short answer was that it is no longer under warranty. We have never had an oven that did this in this short period of ownership.

On 2/18, we purchased an LG refrigerator, oven, microwave and dishwasher. After installing all of the listed appliances, everything appears to be working fine except for the dishwasher. The rinse cycle contains to display an LE error code. We contacted LG immediately after receiving the code and we were told that the LE code indicates that we need a new motor. I am really unclear as to how a brand new machine that has never been used needs a new motor! LG has been awful with responding to our repair needs. As of today, we still have not received the motor repair that we have asked for. They keep stating that they are going to send someone out, but no one has come out as of yet. Please help!

We purchased new appliances from ABC Warehouse back in December of 2019. We chose LG due to the price and the aesthetics. We purchased a washer, dryer, fridge, two ovens, microwave, stovetop, hood and dishwasher. We were set to move into our home on Feb 7th of 2020. The last week of January we received all appliances except the hood vent and dryer. At this time, ABC said LG rep was not getting back to them and they had no time table on when the other two appliances would be delivered. Since the other appliances have been delivered, we have called 4 times to get some sort of answers and each time they either redirect us to ABC (who has tried contacting LG but has been unsuccessful) or they say the appliances will get there eventually... We have now been in our home for a month and unable to use our stovetop nor do any laundry. LG customer service has been horrible to work with as they are giving us no answers nor are they being friendly on the phone. I am extremely dissatisfied with LG and at this point I would not purchase LG appliances in the future nor recommend them to others.

I purchased this LG fridge in 2014 and was very pleased with it till this past week when it has been nothing but an issue. Out of the blue it completely lost all power, no lights, no display panel, no fans or compressor. We had to throw all all the food that we had purchased for the holidays. I called LG customer support and was very disappointed, as all they could do was ask me to try another outlet and then try to charge me $125 just to have someone come look at it. They recommended a local service that was approved by them, so I called and scheduled an appointment. They came out and replaced the PCB and the power came back and the fridge and freezer appeared to be working fine.After 48 hrs the Fridge still had power but everything thawed out and all the ice melted making a mess in the fridge and on the floor. Not to mention, the second batch of food that had to be thrown out because we filled the fridge after 24 hrs when it appeared to be working. When I called customer support, they were zero help and told me I had to deal with the repair service that made the repair. Of course it was a weekend so I had wait another two days. When I got in touch with the repair company they told me that if it was a sealed system or compressor issue, they could diagnose it but were not authorized to repair it. So basically I wasted my money, because the repair company that LG told me to call is not authorized to make the repair.When I called LG customer service back, all they told me was that they could schedule another LG repair person to come out, which I would have to pay another $125 for, to diagnose and make the repairs. I complained about having to pay another fee when if they referred me to the correct repair service to begin with, I wouldnt have had to pay the second fee. Their response was just that they were sorry and there wasnt anything they could do. After complaining and continuing to ask to speak to someone else I was put on hold and when they came back, they told me all they could do was file a formal complaint to upper management about the incorrect referral but I was assured there was no guarantee anything would happen or that I would even receive a followup call to resolve the complaint.I was very upset to find out that this seems to be a common issue with these LG fridges. A quick search on the internet and speaking to the repair service, they see multiple calls a week on these LG Fridges due to bad PCB and or compressor failures. It is nice that LG warranties the compressor for 10 yrs, however its, disturbing that they all seem to fail before 10 yrs and the warranty doesnt cover the labor or help with the hardship and loss of money as a result of the fridge failing to work.The worst part of the experience has been the support from LG. Im not a qualified technician but Im pretty handy and can diagnose most problems. When talking with LG customer support they have zero interest in hearing the symptoms and the troubleshooting that has been done to try to work through the issue. As soon as they are done with their pre-determined check list of questions, they quickly rush you off the phone to schedule a repair man to come out which of course they charge you for.

Think twice before you buy a LG refrigerator. The compressor on mine failed just past a year of use. LG repair people were less than helpful but they finally agreed to pay for new compressor but we were on the hook for labor because we had not purchased extended warranty. My granddaughter purchased a LG refrigerator just after ours. Her compressor failed just after a year. She did purchase the extended warranty but has now been waiting eight weeks for repair with no end in sight. Repair people do not want to do business with LG because it takes months and months for them to be paid/reimbursed by LG.

On 4/14 I contacted LG Direct Service regarding my refrigerator not cooling. The refrigerator was no longer under warranty so they suggested some local service providers. At this point the service rep offer me a service contract for the unit, explaining that I would have a 60 day service contract for a cost of $365.04 and they would send a technician out to fix the unit on 4/17 between 8:00 am and 12:00. On 4/17 the technician was a no show. I contacted LG Direct Service regarding the matter. That had no answer for me and kept referring me to Assurance, who apparently is a third party to actually held the service contract that I thought I got from LG Direct Services. This whole time I had been dealing directly with LG as implied by the name. In any event, Assurance informed me that he was only service provider in my area, and that they would send another request to him. So I was told now that the technician would be arriving between 8-12:00 on 4/19. LG Provided me with the number of the provider so I attempted to contact him on 4/18 in an effort to confirm the appointment. After numerous attempts with no answer other than a recording with a full mailbox, I contacted LG Direct Service again. I explained that I could not contact the provider and needed to have this appointment confirmed. They attempted to contact the provider but had the same response that I did. After 2 hours of mostly being on hold listen to a recording tell me over and over again that they know how valuable my time is, I am informed that the guy will not be coming tomorrow. He rejected the request for the service. It turns out he rejected the first request for service as well. So the appointment that LG Direct Service told me I had, never even existed. No phone call or e-mail to let me know. So I took off of work for no reason. Had I not called on 4/18, the same thing would have happened. Now LG just keeps trying to pass the buck onto Assurance. LG tells me that the technician that didnt show is the only one they have in my area even though they had already given me the names of three other service providers. The fact is he is the only one that is on the Assurance list of providers. As a result they now say they can no longer repair my refrigerator. So instead of paying $365.04 for the repair it is now going to cost $900. LG totally misrepresented the service contract of actually being an LG product. I have repeatedly asked LG to stand by the contract they sold me and get another authorized repairman to fix it. They have gone so far as to tell me that they dont have anyone who can make the repair in my area. It should be against the law to sell you a product under the representation that it is their product and not a third partys. The only people I spoke with and was invoiced by was LG Direct Service and they should have to make do on the contract and get my refrigerator fixed and not just offer to cancel the contract and return my money and then have to pay more to someone else. Just for the fact that between time off of work and the 4 hrs plus I have spent on the phone with them should be enough to make them want to do right by the customer.

I purchased these 2 items less than 5 months ago. The fridge stopped making ice, and the range is not working at all. I called LG and they sent a tech to fix it. He ordered a part, replaced it, and still the same, now they canceled todays appt, for no reason, and apparently tomorrow another tech will come to check again, then they will keep changing parts and guessing what it is. I told Customer Service that I have been like these for 2 wks already, with nowhere to cook, and I needed these to be fix ASAP. I told them to please change my new range for another one. Mine has become refurbish since they keep replacing parts, its not original no more. But LG continues to allegate, that they cannot do anything but just wait for the tech to see what it is. They say they cannot change my equipment for a new one, it can ONLY be repaired. I hope any issues like this will be covered under the Manufacturers Warranty, but I can see this is not true. At the end the Consumer can not even respond in the proper way and solve anything. What a shame. I am very disappointed, and for sure WILL NOT BUY OR RECOMMEND THIS BRAND TO ANYBODY.

I will never buy from LG again! This has been a horrible experience. This is the 2nd time our fridge went out. 1st time frost build up at the back of the fridge and it wouldnt stay cold. We lost $250 in food. This time it completely went out and lost $500 in food plus 2 days off work without pay to have a repairman, who was sent by LG not do anything at all. The repairman told us the compressor and other components had to be replaced. He told us this isnt guaranteed because its known that LG has compressor issues. Its just a bandaid for the inevitable. Today he was supposed to be here at 8:00 am. No call, no show and no explanation! And... 2 weeks now without a fridge. Completely disappointed. This was not a cheap fridge. Dont buy this product! Read all reviews.

In summary we have bought LG Fridge and the first time it malfunction in less than 5 years the formal support in Egypt came. They took the malfunction electronic card but never showed up again for more than 3 months and left us with unfunctional fridge. Last week they returned it unfixed to tell us that we have a piece of scrap metal in our home that cannot be fixed by its own company!!! It is a total failure to be unable to fix your own products in less than 5 years for the first time it malfunction. I am searching for a lawyer to sue them.

After just 5 years my $2000 LG Refrigerator two drawer freezer died. LG customer service is a hair pulling joke. Repair service said they could replace the compressor but it would not last. So after 5 years my LG refrigerator will go to the landfill. I picture all these beautiful refrigerators lined up at the dump. DO NOT BUY AN LG REFRIGERATOR. Joined class action suit.

In November 2014, purchased a LG Double door with a bottom freezer drawer for nearly 3000.00. Had repair company to come out to address issue with ice maker only dispensing crushed ice. New assembly was ordered and necessary repairs made. Next, I noticed in a certain angle approaching the refrigerator there appeared what looked like a dent in the door. Upon examining more closely, the problem is a imperfection in the metal which gives such an appearance. Extremely annoying. Service Tech once again dispatched and saw what I saw and said the door would be replaced for there was a imperfection in the metal giving the appearance of a dent. Yesterday he calls and says LG would not be replacing the door for this was cosmetic. They said I could buy a replacement door. What a joke! LG has lost a loyal customer as a result of such a care less concern.

Does NOT clean clothes! Every load is 1:36 or 1:56 minutes (repairman recommend extra rinse). Washer moves from wall, dispenser doesnt empty. Clothes come out with dry spots. I was told to just wash 1 set of sheets at a time even though it holds 3. At 2 hours a load that takes all day! My bad reviews dont show up on their site. DO NOT BUY!!!

After reading all these horrible experiences Im now going to see if I can cancel the LG fridge I purchased today. My current fridge (Jenn Air) is over 20 years old and I have NEVER had an issue with it until yesterday. No Product should have this many issues when you pay top dollar for it. Totally disappointed and terrified of my purchase now! Big Mistake by the look of it. :/

We purchased this refrigerator when redoing kitchen. Took 4 deliveries to get it. I was laid up with hip surgery so by the time I tried to clean doors nothing worked. No stainless steel product worked. Then I tried putting up magnets. They do not stick. This LG refrig came from Mexico. Company told me to get service co out and see if it is SS. WHAT? Co says it is SS. If it is why dont magnets work and SS Cleaner work? Called service co here and they want nothing to do with this. Never heard of this. Mad in Michigan.

Our washer/dryer set (WM2016) was purchased from Sears about 4 years ago. My wife has always complained about the stench in the tub. Then last week, she was complaining about a smell (different). The next night, I came home from work and she said it was smelling again. When I got to the laundry room, the smoke alarm started sounding and I could not see the washer. After getting in and shutting it off, the drum was on fire which was quickly extinguished. I pulled the washer out and unplugged it. At that point, I needed to remove the top to make sure the fire was out, which it was. The next morning, I took the machine apart to see what happened to our 4-year-old washer. It seems that LG made a part inside of the plastic drum that is made from aluminum that was not treated by any means. It corroded, causing the drum to contact the outer drum. Had we not been home, we could have lost everything. I will not purchase anything LG produces from here out. When contacted, they could care less as we have your money!

Came recommended by family member to begin with. We liked the fridge size the most. A lot of room for veggies and other daily things we eat. The brand itself received a lot of good marks when my wife research it online before making the purchase. Customer service has been outstanding with this fridge. We made a great choice. Has ice maker with cubes or crushed ice. Everything fresh and cold, space for eggs and produce. Able to hold milk in the door. Doors fit salad dressing and the smaller bottle that need to be refrigerated. Freezer a little small seems like hard to put larger items in the freezer one or maybe 2 larger meat items. Small drawer can hold vegetables and popsicle ice cream bars but its a little small.

Purchased LG dishwasher 2/20/14. Had to redo plumbing to accommodate dishwasher. Did not get it installed for a month, therefore unable to return to Home Depot when it wouldnt clean my dishes. Called LG. Was told I was using wrong detergent and needed to add a booster. That made no difference in the cleaning. After 4 service calls, replacing the sump motor and the main board, it still does not clean the dishes. LG corporate customer service says that it works and that the problem is that I have hard water (never mind that my 13-yr-old Maytag cleaned my dishes). Stated there was nothing else they could do and maybe I should consider getting a water softener. Will never buy another LG product.

I purchased an LG Refrigerator Door-in-Door in December 2015. On September 14, 2014 I woke up to water all over my kitchen floor due to ice melted in freezer. First thing was to use troubleshooting guide. Did all resets suggested with no results. Called LG and went through all that again with them. Was told to reset and wait 24 hrs then check and call if not cooling. Needless to say this did not work. I lost a freezer and refrigerator full of food. All spoiled. Following Saturday a repairman came out and said that compressor was gone. They ordered a compressor on September 22, 2016. Today is Oct. 10, 2016 and I still have no resolution.I have made many calls both to LG and the place supposedly responsible for repair with no satisfaction. I have never encountered such poor customer service in my life. I just walked around my home and realized that I have 3 LG TVs, a Blu Ray, refrigerator, and microwave. Therefore it is obvious I have spent a lot of money on LG products. I now see that the company does not stand behind its products so I will not purchase any more of their merchandise. As I looked through the reviews I see that I am not alone. LG MUST NOT CARE ABOUT THEIR CONSUMERS. So as customers we need to let them know that there is no excuse for such poor workmanship or service.

I purchased a front loading LG washer dryer combo with pedestals (Model WM3670HWA) at Lowes with extended coverage in late 2016. Multiple issues. Mainly UE ERROR CODE most all the time. Its not overfilled or a small load. Continued get worse. There is NO SPIN ONLY OPTION so the washer will wash forever, hours trying to spin out. At times I will have to set it through 5 or 6 other cycles till maybe finally spin out. This is insane. Clothes seem dingy, washer dispenser not completely emptying. Some water from leak at one corner at times. You can wash one load for hours. Using water and electricity. Service coming again. Not sure if its barrings or computer board on the UE error, other issues unknown. Dont waste your money on LG. Had hard time with service. Any finding anyone knows anything.

We replaced older but well-functioning washer and dryer with the upright LG. We were told by the salespersons that this was the best although expensive system. The research we read also led us to believe we were making a great investment. Wrong! The smell and mold that builds up is unbearable. Our room downstairs smells moldy ever since we began using our machine. The washer shakes horribly. We also had an LG serviceman come twice. We paid for his time, travel and service to adjust the legs of the machine. It still shakes and now leaks. Of course, this all started happening once the year warranty expired.When I contacted the LG company directly about the problems, I was directed to use the LG service repair. Beyond disappointed and frustrated. We are worried about the negative impact we may experience with our health with the constant mold that continues to plague the machine. After reading all the logs, something needs to be done about this problem! LG WM2233HW.

Our LG microwave is a low performer compared to our last. It took much longer to heat foods through. The buzzer letting us know it was done was very quiet, but the microwave itself was very loud and annoying (rumbling, rattling and humming). The biggest set back is the touch panel, it is impossible to see the settings since there is no backlight. Unit seems to get very hot as well.

I’ve got 5 in my house. The oldest is 7 years old. They all work perfect. Well worth the money. I’ll never buy a different brand. Also rated very high thru many online outfits. The color, the the brightness and everything thing about them is great. My smallest is a 20 inch in my smallest bedroom. They go up in size from there. My 65 inch is the largest in my living room so I have a variety of sizes and she’s never once have I had to have them fixed. My newest one is 4 years old now almost 5. Thanks for letting me share my experience with anyone that reads this. Very satisfied customer.

We bought a refrigerator on May 19, 2012 for $2750. In July of 2014 the compressor broke. They replaced the part but made us pay for the labor. 2 months later our refrigerator compressor broke again. We have now been 2 weeks without a unit and they are refusing to replace the product. The new compressor is on back order and they are having us wait for the part.We have 8 children, have had our freezer food ruined twice by the unit going out, and LG simply does not care. They will not return email responses and just say sorry for not getting back with you, sorry your food got ruined, sorry your compressor broke and you now have to pay another labor charge for replacing it again. They do not help. DO NOT EVER BUY an LG product. If it breaks, you are going to get the runaround until you are completely defeated and eventually just buy another brand.

Women want a dependable, easy to use, easy to clean stove. My LG stove is the absolute best! I drink a lot of tea and my tea kettle heats up nicely and the HS light is very convenient so you know not where to touch. And the oven is a dream! Cooks nicely and absolutely love the timer to let you know when your food is done. This is a hands down number one in my book!

The LG microwave (MW MC7688) was purchased by me on 30.11.2008. On 21.08.2012, we went for AMC, which is from 21.08.2012 to 20.08.2013. Some of the parts were not functioning so we lodged the following complaints: RNA ** dated 19.01.2013, RNA ** dated 23.01.2013, and RNA ** dated 31.01.2013. The service technician visited and verified the oven. He confirmed that one part is to be replaced, but that part is not available as the company has stopped manufacturing that model. Subsequently, Mr. ** called on 09.02.2013, and confirmed that the model is out of stock, and that the company will pay back 15% of the purchase cost. Then we spoke to Mr. Manish ** on **. He conveyed point blank and asked us to do whatever we want, but we will get only 15% of the purchase price. The purchase price was Rs. 8,499/- and 15% comes to Rs.1,275/-; whereas, we have already paid Rs. 815/- for the AMC cost.Is it our problem that the company has stopped production? If that is the case, then why was AMC taken? We need the part to be replaced or a replacement of a new oven.

This stove has so many different and extra things it can do that it is a great product. It being a flat top, it is easy to clean and keep clean. The burners have very fast heating elements that heat very quickly and there is even a warming burner. They cool off relatively quick also. The oven has several different functions as far as not being just a regular oven, has auto conversion and proof and several other settings besides just bake. The light turns off when you open or close the door which is great because it is never left on by accident. The oven is so very easy to keep clean, the dripped food cleans off extremely easy.

After 3 years needed minor repair. LG wouldn’t sell me the part. Had to pay LG repair guy to do a job I could easily do. Very annoying. After 5 years door seal went. Called. They said weld broke on drum. $800 for parts not worth fixing. Single man after 5 years. The quality of consumer products today is so low I feel like a fool recycling my pop tins and putting my washer in a landfill after 5 years. Stop building throwaway products would be a far better way of recycling. Get rid of all the people that say no profit in that.

I bought my LG refrigerator model lfxs30726s in 2014, in August 2015 thats when we start having problems. I lost all my food in the refrigerator and freezer. Again in May of 2017 I lost all my food in my refrigerator and freezer. Its like starting all over again. Replace all your food in the freezer refrigerator. Its tiring and I dont like camping out and buying food everyday. The warranty doesnt pay for your food that you have to buy every day and then what you have to refill your refrigerator and freezer, they only give you a minimum amount of money to refill up your refrigerator and freezer again. Expensive warranty for five years is not going to be enough. I think you need at least 5 years to make it 10 years on my freezer and refrigerator. Good luck...

We purchased our new refrigerator along with an LG stove and microwave when we moved into our new home in 2016. Part of our decision was based on the experience we already had with our LG washer and dryer. Here we are now fighting issues with a refrigerator that should easily last 10+ years. If we had known previously about the compressor issues we would not have purchased this brand. Where are the lemon laws for refrigerators?Issue started with water on the floor and at first we thought the in-door ice maker was failing (more on this later), then two days later we noticed that ice cream was soft in the freezer and then a day later no cooling at all (by the way - all of this in the middle of COVID-19 quarantine and trying to make sure we had enough groceries on hand). It took approximately 1 1/2 weeks to get service on site for repair. The technician replaced the compressor and stated that the refrigerator would now run louder. Well, it was so loud we couldnt hear our tv in the next room without turning up the volume to almost maximum level.I pulled the refrigerator out and found that one of the copper tubes from the compressor was vibrating and rubbing on the rear cover. Called for service again to fix the noise issue. When he checked the refrigerator, he stated that he could find nothing wrong; however, he did release some of the coolant because he thought the compressor may have been overcharged and overheating. This seems to have resolved the noise issue.The in-door ice maker - noticed that after the compressor failed we now have water dripping intermittently out of the left hand door (the door with the ice maker). I mentioned this to service tech during his return visit and he said it was probably because I was leaving the door open too long and there was not enough cold air for the ice maker compartment. Ive had the refrigerator for not quite 4 years and never had this issue before - I dont think Ive changed how I use my refrigerator. This issue has not been resolved. We question how long the new compressor will last (4 years?). How much more electricity is the refrigerator using now as compared to before - seems to run a lot more now.

I cant even describe the awful experience my wife and I had with our LG refrigerator and dealing with the company itself. It took 3 months from the time our fridge stopped working until the time a resolution was made. I will not go into detail in this review as it would be too lengthy of a review and the fact I dont feel like recalling/reliving the horrible experience we had.

Only set back is stain removal, regardless of detergent brand most stains will not come out. Need proper stain treatment before washing. Not sure what else to say other than I cannot see a difference between regular cycle vs steam cycle. I did have a rust issue after the first year in a so called rust free washer. It took some heavy persistence using a few legal terminology, and social media exposure threat to get it replaced. Not the best when calling in for a defect after the first year!

Another pricey LG appliance with a failed compressor at 23 months. At least a month waiting for parts. Ice maker shut off, water valve leaked after the fridge was taken by the repairman and ruined our kitchen floor, and leaked through to basement ceiling and damaged that as well... We were gone for 3 days. Add to that the food that spoiled when the compressor went toes up, and we have learned a very, very expensive lesson about LG refrigerators, and from the comments here, we are not alone. Repairman indicated ours was the 26th compressor failure he has had this year.

I had problems with my LG Washer and Dryer. The supervisor told me, after only 1 year, they dont stand behind anything but the motor in the washer. So now Im faced with buying a new one after just spending $1,500.00 or fix the machine yearly (yeah crazy right?) So, I would like to just warn everyone buying these machines. Dont do it. Please spend a couple more dollars on a good product from Kenmore. You will save time, money, and aggravation. I will personally never buy anything from LG not because all their stuff is junk, but because they dont stand behind their products. I hope this review is helpful to people thinking about buying from this 29 billion dollar company that is just out here to make a fast buck and doesnt care about the consumer buying the products they make.

This is a dream come true. Both the air filters and water filters are easy to replace. It has several drawers both in the refrigerator part and the freezer part. It is easy to remove refrigerator drawers to clean. The shelves are adjustable. The shelving inside the door has doors on both the inside and outside. You can open just the door shelf to save cold air. It has an alarm that tells me if the door is open too long. The only drawback is it is oversized. It sticks out further than my cupboards.

We were at ABC Warehouse and they had a good sale going. We needed a refrigerator and got one. We had our LG refrigerator for a couple of years but I cant believe they would build something that turns out to be unrepairable for something as simple as an ice maker. You gotta turn it in and cant repair it. It had something to do on the inside of the refrigerator that was causing the ice maker not to work, and you couldn’t get to it as it was sealed. I don’t have the LG refrigerator any longer. People came and got it and were waiting for a check. It has been a month and a half, then I called this morning and the check is going out on Monday. We paid 1,500 for it and were getting 1,200 back. Somebody has to deal with that program. They made a unit like that to where if it doesn’t work, they gotta replace it then send out a check for $1,200. That’s not too good of a way to run a business. If they keep something that works, we would have stuck it out if it was something as simple as replacing an ice maker. Excluding the ice maker, we loved the LG refrigerator. It was great.

LG Front Load Washer & Dryer - Bought new several years ago. Worst product, bad design, many problems, and bad smell despite frequent cleaning of the bottom trap hose and screw on filter thing (and despite sanitize/tub clean over and over). It never rinses clothing or even washes it satisfactorily. Not energy efficient because it takes 4 rinses to get soap and stinky sour odor out of clothing. It never smells or feels clean anyway. Spent a thousand dollars to have it fixed when it wouldnt turn around. The smell is bad. Lots of other bad design issues besides the biggest problem. It doesnt clean the clothing!! LG makes REALLY BAD QUALITY PRODUCTS. The gas range is awful and so is the gas dryer and the microwave. It is blue inside, which is the only good thing about it. NEVER BUY LG ANYTHING. Maytag Neptune are great. I had them before the LG and were amazing. LG SUCKS.

The LG refrigerator belonged to one of my family members. Im assuming they got it because of its sleek design and functionality. It matched well with the other appliances in their kitchen as well. It worked extremely well and had great, convenient compartments. The display on the water/ice dispenser was attractive. I honestly really liked the fridge and there was nothing that I would have changed. It was a perfect fridge. The fridge had everything I would ever want and need in a fridge and more. There was nothing that I disliked about the appliance.

I love everything about my LG refrigerator. I Iove the dual doors. I love my my meat and cheese storage, the freezer size. Open doors, ice maker, freezer features, sub door for milk condiments, juice, etc. The ice maker choice of ice size. It makes me feel as if Im in the lap of luxury. It is the best refrigerator I have ever owned. I love the crisper. My fruits and vegetables stay fresh. My cheese and meat stays crisp. It spoils me. I would never change the fruit and vegetable bins. The storage size, the freezer space of different levels. Everything.

One year ago washer- dryer purchased. Washer leaves deposit of dirty material on clothes. Lowes said they can do nothing as it is past 30 days! Your reviews show similar complaints from other folks. Another voice! NO LG!

Microwave had a fire in the fan/exhaust area and spread to the cabinets. It could have spread, had I not turned off the breaker. The wiring to the wall had not electrical issues. The fire clearly started from within the microwave. MODEL# LMV1813SW.

In August 2009, I purchased $5000 worth of house appliances (refrigerator, range, washer and dryer) with extended warranties from Best Buy. The LG refrigerator, LSC26905SB, has not operated properly since day one. Best Buy came out once every three months with an inoperable ice maker. After the first year, Best Buy informed me there was no extended warranty on the refrigerator. I called Best Buy corporation and explained that the online customer service representative forgot to give me an extended warranty on the refrigerator. They told there was nothing they could do. Fast forward to 2012, I am replacing the ice maker chute which is $289 and the ice maker tray drips which is another $200. I believe Best Buy intentionally left the warranty off of the refrigerator because it is a piece of garbage. Of course, I requested a copy of my receipt and Best Buy stated they dont have a copy.

We bought a LG French door/with window 8 months ago and refrigerator fan stopped working. We have called and called LG repair line and was told a technician would be out soon, it’s been over 3 weeks now and still NO technician. We are a family of 7. That’s 5 kids under the age of 13.. I am so SORRY I wasted my money on LG.

4 yr old LG Front loader washing machine... nothing but problems! Kept getting UE code (unbalanced). Called tech and he changed tub seal. Worked for 2 mos and now I have been getting another code saying a spin/drain issue!! Cant put any towels in, not 6, not, 5, 4, 3, or even 2!! My towels are now being held hostage in the washer full of water and locked in!! This washer is a piece of crap and LG sucks! Never going to buy another LG product AGAIN!! Going to look at new washers this week and running from LG!! LG, you suck and need new engineers!!!

My LG refrigerator had a cooling issue because of the bad compressor. LG eventually replaced the bad compressor. It is working fine now. I am happy with the excellent after-sale customer service provided by LG.

LG WT4870C Top Load Washer - I would like to give this washer zero stars. It has to be the worst washing machine I have ever owned. The cleaning process takes much longer than the timer indicates. The clothing is not clean. I still have underarm stains, pet hairs, make-up on my clothing after a wash. The IE error comes on after each and every wash making the process longer as I have to reset it to Spin Only in order to get the clothing wrung out. I will never buy this type of non agitating agitator machine again. I wish I could get my money back but I waited too long. I hated it after the first week. I am going back to a front load washer and not an LG ever again.

We bought our LG refrigerator 5 years. This was a $3500 unit. 1 week past the additional warranty we bought with Home Depot, the fridge stops cooling. We had an appliance repair technician come out and look at it. They indicated it is a sealed system issue. We were advised to reach out to LG as this should be covered under the LG warranty and a known issue. The tech told us it would be a battle to get the warranty honored, and it seems they are right. It has now been five days and after now my third email and a phone call, no one at LG can get back to us. This has been extremely frustrating, especially with the holidays coming up.

I did not choose my LG refrigerator. It came with the house or condo I bought and was in the kitchen and I wont replace or buy something new when not needed. It will be saved and used in or on something else. Keeps food fresh so that I always have something I can eat or fix for my family and if thirsty they can also find something to drink and it will taste good. But maybe keep my cat and or dog food to keep fresh also and keep things to drink and consume when it is wanted.

When I first got my LG washing machine in two thousand and 10 all seem to work well, and then all of a sudden on certain items of clothing it leaves oil stains on the clothes. I just write a review showing that someone else had the exact same problem, with no luck in getting a response. I guess its time to buy a new machine.

We have 5 LG appliances bought in 2011. Washer piece of junk. Today refrigerator shut down. Went back and forth with LG people. Very dissatisfied with their products even after a repairman said washer was deteriorating. Recommend not to buy their products. Wish I didnt.

This washer and dryer is a real piece of junk, which I paid $2,400 for. I have a real mold problem. The washer has now developed a main bearing problem. The tub and motor have a 7 year warranty, but the bearing that holds it all together is only covered for only1 year. They will not fix it, and they are asking for $500, to replace the bearing. I was told it would be covered by the warranty, until the repairman came to my home, then informed me it is not covered. LG will not respond to my problem. We need a class action suit. As there is more than 270 pages of complaints on this site alone.

The one I had was dual doors side by side with an ice maker and an insta freeze feature another feature I liked were the salad drawers that came included. My mother recommend I purchase it because it holds a lot more food than the GE I originally had the salad drawers were above all my favorite feature because Im always eating salads and it keeps my salad mix fresh. But it wasnt scratch and finger print resistant so Im constantly cleaning it plus the fact that a lot of crumbs get stuck underneath the drawers and its a pain to clean.

After about 1 year of having this dishwasher (LDF7551ST), it started not draining OE error code. I replaced the pump, didnt work. I blew out the drain hose, worked for a couple of loads. I have removed the filter and made sure that it is spotless. Checked the plumbing to ensure there were no blockages. I will never purchase another LG dishwasher.

Bought this LG fridge (model LFX31925SW) in 2013. In 2016 the linear compressor went out on it and we had to toss out all our food. We paid $90 to have it fixed (parts were covered under the 10 year warranty and labor under an extended warranty). It took almost 2 full weeks to get it fixed. Now, 3 years later the linear compressor has gone out AGAIN!!! This time the labor will cost us $540 to fix because the extended warranty we purchased through Home Depot expired. This fridge is going to the landfill and we will be purchasing a new fridge that is not LG. Its just ridiculous to need to replace such a major component every 3 years.

Very pleased with refrigerator repair process. It went very smoothly and our freezer is working fine now. I do think that when you pay 2K to 4K for a fridge, it should last longer than 2 yrs. The issue I have is trying to get customer service to compensate us for food loss (which they informed us we were entitled to). I have talked numerous times to customer service and still NO CALLBACK WHEN PROMISED! PLEASE DON’T MAKE PROMISES YOU KNOW YOU’RE NOT GOING TO KEEP!!

Ice maker started making dirty ice. No filter on fridge, problem was ice maker corroded. Ordered a new one and one year later same thing has happened. LG will not replace for free or discounted price. Cant imagine we will have to buy a new ice maker every year!

I purchased a £1000.00 fridge freezer and have it warranted for 5 years, 2 with LG and 3 years with Curry’s. Fridge and freezer not working after 1 year 9 month. Took 8 days to come out and told me compressor was broke, so new one would take 8 day. After having to take a second day off work nobody turned up or called up to fit the new compressor. Phoned engineer who said I should have been called as compressor was broke so would need to order another. Gave me appointment for further 6 days to wait and I couldn’t get shift off so changed it to the Fri instead of the Wed. Appointment booked in.Few days after engineer should have visited a unnecessary part arrived at our home which would not fix freezer as engineer stated it was a compressor needed. Phone company LG use to fix freezer to find out why this part had arrived. Mentioned my appointment on the fri due and was told there was no such appointment. Even if they come out on fri I have had no fridge or freezer for exactly a month. Terrible customer service and will never buy another LG product ever again.

This has been the worst washer ever. Like so many reviews before me the washing machine never shuts off. I have been washing one blanket since 9:00 this morning. I just told it to spin out so it would stop. I read many of the reviews on this LG waveforce washer yesterday and felt it wasnt worth the time and money to work with it. Cost me $2000 today to replace the washer and dryer because I wanted them to match. I am actually going to set the pair in garage hoping that there is a class action suit and I get my money back.

I purchased a new LG washer WT1201CW and dryer DLEY1201W when we moved to a new home recently. In all my 50 years washing clothes, I have never had such a poorly designed machine. The washer is so deep that I have to half hang inside the machine to reach the clothes at the bottom (I am 54). The machine doesnt fill with enough water to sufficiently clean the clothes and I end up with spots and streaks. The dryer also performs poorly, not fluffing the clothes and bunching them so they end up wrinkled. I am very dissatisfied and will never purchase anything from LG again.Updated on 05/25/2016: I received a reply with only a portion of my complaint answered and the answer was ridiculous. I am posting this to warn others, dont purchase a top loading washer and matching dryer from LG. I am a grandmother and have washed clothes for many years, this is the worst appliances I have ever owned.

We purchased our LG French Door refrigerator in early 2009. It functions perfectly if you have no desire to use the ice maker. However, if you think having ice is the logical outcome of an ice maker, you will be more than disappointed. To date, we have replaced the ice maker twice. Kudos to the staff training at LG! The first person we contacted spoke with sure had a thick accent that it was impossible to understand, let alone reply to her questions. Speaking with her supervisor really allowed LG to shine. She had mastered the highest level of being patronizing that I have ever experienced. In essence, I was told how badly they felt about my predicament and flat out that it was my problem. Now it is theirs. I will try to discourage anyone who asks about purchasing any LG product.

Top load washing machine wt1201c - This washing machine I thought would be great. It turns out that the clothes would be self-balanced. It work for while but now I have to constantly watch it and rearrange the clothes throughout the washing process. What a pain! It takes hours to wash one load. It appears that the tub is detached from the washer and it vibrates so much and makes so much noise it is unbearable. I dislike this washer so much and I will never purchase an LG product again.

Will not stay balance have to stop several times to try to balance load - takes about all day to do one load. Will never buy another higher price washer.

Bought LG LMX30776S model in 2016 and compressor went in 2018 (one week before my wedding). The parts were covered by warranty, but we had to pay $500 to have it repaired. Two days ago the refrigerator stopped working again and I would bet my lifes savings its the compressor. I wont be paying to have it repaired again. LG refrigerators are lemons as you can see by the numerous posts about the compressors failing- stay far away.

No one works on them hardly, read below... Not good experience... On 1/16/2018 my refrigerator stopped cooling & freezing. (Linear Compressor Unit), Model LFXS24623S, purchased for (note, compressor under 10 year warranty). My problems started in in mid-January 2018. I made the call to LG. There is a very good chance that the refrigerator has a compressor issue based on the symptoms per tech support. Tech support provided me with (4) certified LG service companies to call to schedule a service visit. Out of the four companies none of them would take the job. One was out of range, two did not work on the linear compressors and the other was not working with LG at this time.Summary of the long story: Calls to LG tech support were in excess of 15 and multiple to the service companies. Issues: every call to tech support I had to repeat the entire explanation of what happened, seems that the support group does not read all of the CNN# notes. Frustrating time after time. I had to tell the LG support group who could not work on my unit, who already came, who was out of range, etc… Support does not have direct contact with the LG certified companies to get direct feedback to the consumer (me). Support works with your service contract company to place a work order, consumer is not involved. Caused confusion many times.Many delays with parts coming from LG for first service call, caused many delays. Received (3) case numbers **. Should only have one to have all of the notes/history under one case number? Received (2) RNN numbers **. Received (1) APN number **. 3/15/2018 a certified LG service company (Broadway Sales) final took the job from 1 ½ hours away. After review the LC internal compressor unit has a hole that in “not” repairable. Broadway reported back to LG. Another call to LG for a follow up, LG informed me due to the severity they had to have a second certified company verify the issue. Keep in (8) weeks have passed. One – LG barely found a company to service the unit, Second- (8) weeks has passed. Still not fixed working on (12) weeks... 4/4/2018.

So far I have not experienced the issue of mold on the door, and I have watched carefully. My 7 year old Maytag was very rough on various fabrics; the LG is cleaning clothes much better with less water and less Tide. I think the Maytag, for all its advertising, should have lasted longer. Maybe I am naive.

I purchased an LG Refrigerator 5 years ago Model LFX31925ST/00 Super Capacity, 3 door, French door with smart cooling technology. In 2013 we had issues where the freezer would stop cooling. My main board apparently went out... I am stuck without a refrigerator after spending more than 3,000 for it in 2013. Expected would last longer for the amount paid.

My refrigerator is 6 months old. The Ice Maker at 2 months old started to produce metal/oil tasting ice. I called to have the unit looked at and they sent out a tech that agreed the ice was tasting like metal. He suggested replacing the water filter and I did. It solved nothing. I cleaned out the ice bin... solved nothing. Added baking soda as suggested by tech support... it solved nothing. Made sure food in the freezer was sealed in zip locks as suggested... it solved nothing. Water coming from the dispenser tastes fine, so obviously, somewhere in the Ice Maker unit, its getting tainted.Basically, after 6 months (still under warranty) they refuse to send anyone to fix the stupid thing unless I agree to pay for the tech out of my own pocket because he found nothing wrong with the fridge despite he agreed the ice tastes like metal. I should have sent the entire unit back when I had it the first week and had to call for service... that issue was someone at the factory didnt plug in the compressor power cable. Horrible customer service, useless tech support, and terrible warranty policy. 6-month-old fridge with an Ice Maker I cant even use. Never will I purchase an LG product again.

We moved into a new house 5/2015, and as a present to ourselves, bought a brand new stackable LG washer and dryer that had been highly recommended in Consumer Reports. We bought LG 4.3 CF WM3370HWA and LG 7.4 CF DLEX3370W from Lowes in Everett, WA. This is a front loader washer. From day ONE this washer would not get clothes clean. It does not matter if you use the recommended detergent (my previous ten-year-old Kenmore used whatever you wanted to put in it, and got things sparkling clean), doesnt matter if you add bleach. It wont do a small load, and we are a retired couple so we dont have huge loads! It also wont wash a load of sheets - it balls them into tiny balls. If you try to wash a mixed load with a couple towels, you repeatedly get the UE (uneven load error). I constantly am standing on my head rearranging a sopping wet heavy bunch of clothing. I NEVER had this before with my top loader Kenmore! It also does not add the detergent in the first part of the wash - it doesnt add it til like 35 minutes into the wash. God help you if you add bleach, everything comes out smelling like none of the bleach is washed out. It makes a very loud chunking noise while filling, also. When you wash socks (and mind you, we are clean people who do not have pets, so its not like our floors make filthy socks)...the socks come out looking like they have not been washed at all - the knit on the bottoms are still depressed from walking...and the socks are not fluffed up at all!We called Lowes, and they said you have to call LG. So we called LG and they sent out a repair person. HAHAHAHAHAHAHA. First words out of the guys mouth when he got there - I have twelve visits today and I cant stay past 30 minutes... Then he went over to the washer, pushed buttons on it a couple times, pronounced it fine, and started to leave. When we stopped him to ask questions, he got very defensive. We told him Its NOT fine, it wont clean the clothes! He said Well, it cleans them, just obviously not good enough for YOU. I showed him the dirt on the socks and he said Well, add more water! So I said Can you please at least stay through a cycle so you can see that it is NOT doing what it is supposed to do? He refused. After he left, we tried pushing the add more water button (which means none of the preset wash choices work...you have to do manual wash selection every time) and it still did not get the clothes clean. Also, yes, there is tons of crap that accumulates in the virtually uncleanable rubber gasket, and yes, we leave the door open 24/7. So far no smell, but I think that is because I use bleach so much and leave the door totally open.Now for the dryer. IT WONT DRY CLOTHES unless you put it on timed dry and high heat! And still, it balls everything into a ball! Our previous Kenmore never did this! And it also has one of those rubber gaskets on the door that fills with lint and you cant clean it out! We paid $2,089 for this piece of crap set and that is a lot of money for a retired couple on social security and a small retirement. I think I hate the LG people for selling an inferior product and not blinking an eye about it. I only wish I had seen this page of complaints BEFORE we bought this. PLEASE DONT BUY ANYTHING THAT USES SENSOR! Sensor does not work. Please dont buy a front loader LG. THEY DONT WORK. And when we called back LG and asked for a different repair person, they told us there was no one else...it was him or no one. Have a nice day. Click.

Ever since we bought our LG Model LFX31925ST in Nov. 2012, the ice maker is leaking on. You cant get ice from dispenser because all ice are frozen together and now the water is leaking from under the refrigerator and its not because of the water supply. Both ends of the water supply are dry. Now lets talk about the clothes dryer. We have the tech out 4 times because the tub was bent and they would not replace it until the manager came out and now its taking 2-3 hours to dry a normal load of clothes. We have a new LG gas stove and dishwasher still in the box new but were thinking on selling them and getting another brand because the LG line of appliance is not worth the money you spend for them and the quality is not there.

I bought an LG microwave model # LMS1271SS less than 2 years ago. The Magnetron crabbed out and now I’m planning to buy a Panasonic. Just ** LG products! Never buy another LG product again!

Ive owned this LG washing machine and dryer for about 2 years now. I found that if I dont overload the machine, it cleans the clothes fairly well. I do think the amount of water used is too small. Its just not sufficient enough to soak into the clothes to loosen the dirt and odors. The odor is the sign that it needs to be reprogrammed for more water. When it was programmed for the amount of water it uses now, the engineers lengthened the washing cycle, which increases electricity use. Lengthen the cycle did not cause the clothes to get cleaner. More water is the key and maybe a redo of the soap used in cleaning the clothes. Either way there must be an adjustment. Lets hope they listen eventually or they will lose sales big time. My sister has the same problem with her front load machine. The dryer is just fine, great. You just have to take my word for it. Pictures wont give you the smell and why would I lie about a purchase that I paid over a thousand dollars to buy?

I waited 40 years to have a nice kitchen, and I was taken in by the good looks -- and yes, I admit, the blue oven -- on the LG. What a mistake! We bought the 5 burner gas range, dishwasher and the microwave with the expanding vent. The dishwasher was a lemon out of the box -- Lowes just picked it up and left a new one. The microwave vent kept popping out, no way to secure it. We had to take the same product as a replacement because the bracket was drilled in the new tile wall. Waited TEN WEEKS for the replacement. I can faintly smell gas from this range; a snarky local repairman insists its my imagination. I entered a second complaint when the oven started to fluctuate wildly - set it at 350, it soars to 475 and then drops to 300. I love to bake and gave up on my holiday baking because this was so bad. The repairmen - from a second place - gave me a little lecture about reading the handbook and not using an independent oven thermometer. I havent cleaned the oven since these issues started -- Im afraid it will start a fire. I wasnt happy that LG never followed up on my complaints, either. I want to replace my refrigerator next -- you can bet it wont be an LG product. I am bitterly disappointed in this stove. I feel like Im stuck with it unless I just toss it to the curb. I could never sell it to anyone. Im calling again tomorrow and telling them I want it replaced, repaired or refunded -- I dont expect any satisfaction at all. I wish I had found this page before I bought LG products.

I only wish I read these reviews before purchasing my LG products in November 2010. I have had several problems with the seal on my washer leaking water. After several attempts of replacing the seal, I finally had the door replaced. Just yesterday, I found a crack in the drum of the dryer. After speaking with LG, and discussing the number of complaints registered about the drum problems, I was told it would be an $89.00 service call with a possible $250.00 replacement fee plus tax. I will never purchase another LG product.

New 2018 LG set top load stacked set - $2500. Washer shakes at spin & dryer shakes because of it. There is something metal in the dryer slamming against metal when all of this occurs. LG won’t fix this — under warranty!!! This repair takes 2 hours - they want me to pay for this flaw. To top it off our clothes smell like a moldy wet dog - from a few months of owning I can smell my husbands “clean” t-shirt across the room. Oh yeah add vinegar, bleach, leave door open, drain the drain, buy expensive tablets to clean every week, run a clean cycle - and use tons of water doing that. Save water? Not now. LG you need to step up your repair game & fix these things.

I purchased a brand new LG washing machine and dryer approximately 3 years ago. I have a family of three - we never do large loads. I have never placed anything other than clothing in it. I do not wash rugs or large blankets or comforters. I have those professionally cleaned. Recently the washing machine began making really loud noises so I called a service technician. He tells the stainless steel basket has somehow become bent. I was told that there is a lifetime warranty on it as it should never bend with normal use. He suggested that it may have been defective to begin with. I called LG service center and was told it was in fact covered but of course they have no LG technicians in my area to install this basket and referred me to their authorized technicians. It will cost over $600 to replace this basket. When I explained to the rep that that cost was near what it would cost to purchase a new washing machine, she said there was nothing they could do. I have owned several homes and several rental properties and I never had a washing machine stop working after 3 years even with the worst tenants using them. I take care of my appliances and I am appalled that after only 3 years of less than average use, their product will cost $600 to repair. I will purchase a new washing machine and will never purchase an LG product again.

Updated on 02/14/2021: I posted a review on 12/19/20, at which time my microwave had been dead for two months. LG responded by asking me to send details by private message. I did that on 12/20/20. They did not reply, respond, or take any action. LGs second repair attempt (on this, the third time the unit has failed) broke what few remaining features (fan, light, clock) still worked. Costco has been trying for the last two weeks to get LG to replace the unit. They are getting what I got: no response, untruths, failure to call back when they promised. LG customer service is non-existent. This Friday will be three months since it broke. They do not contend that I am at fault in any way. They just wont do anything.Original Review: We bought a microwave from Costco as part of a $4000 kitchen appliance package. It has died three times in the year and a half since purchase. This third time (November 19), the part needed to repair it no longer exists. Despite that, Im getting a complete runaround from LG customer service, repeatedly being promised call-backs that never happen, 20+ minute hold times, and hours wasted on the phone. At this point, I am promised a call by December 28. Ill believe it when it happens.

I purchased an LG kitchen suite from Costco because of the ratings and reputation of both companies. After less than 2 years we started having issues with the food not being cold. We ran all diagnostics and it said nothing was wrong. Now, a little over 3 years later, the freezer and fridge do not work. The repairman gave us a quote that was higher than the price of a new fridge, which I can’t afford. I just don’t understand how the compressor died so quickly. And according to the repairman, the unit will never be the same even after repairing this part. With all the issues with COVID-19, the loss of all the food is difficult since it’s hit or miss if I’ll be able to get the stuff I need for my family of 6. What am I supposed to do now?!?!

DO NOT BUY AN LG COUNTER TOP REFRIGERATOR FREEZER AT ANY PRICE!!! On Nov 3, 2013, I purchased an LG refrigerator-freezer model #LFC21776ST, Serial # 308TRJL49636. An extended warranty was also purchased to service this unit from New Leaf Service Pro, located at 909 Lake Carolyn Pkwy Suite# 900, Irving, TX 75039.On February 2, 2015, I reported to the warranty company, New Leaf Service Pro, that the freezer was not working, and that the automatic ice machine was not functioning. On February 6, 2015, a technician was sent out. He wrote up the issue that he adjusted the temperature controls. On May 15, the same issue was filed with the warranty co. This time, the technician said the ice bucket was not sitting correctly and that was why the ice was not forming. The very next day, I contacted New Leaf and told them that the freezer was still not working and the ice was not freezing. They told me to unplug the unit and replug it, and also to flip the circuit breaker. Again, on August 1, 2015, the same issue was occurring and I contacted New Leaf and asked for a new company to come out. They refused and said they could not change the service company in the middle of the issue (thus stating that it was the same issue all along). On Aug 6, 2015, once again New Leaf sent out a technician who said the computer board needed to be changed. After waiting 2 weeks for the part to be delivered, a 4th repair call was made on August 22, 2015, a fifth service visit was made and the computer was changed. THE UNIT STILL DID NOT FREEZE!After 5 failed attempts to repair this lemon LG refrigerator-freezer, the service company refused to replace the unit and finally sent out a new service technician for a second opinion, for a 6th attempt to repair this lemon. By this time, I had been without reliable or functioning freezer service since February 2015. I had to discard hundreds of dollars of food. This time, the repair company said it was the compressor that had to be replaced. Even though the compressor was covered by LG for 10 years under the manufacturers limited warranty, they refused to deal with this compressor failing because I had the extended warranty. The extended warranty company said they would not repair it unless I signed a damage waiver for them to enter my home (meaning that if they scratched my flooring or damaged a wall, they would not be responsible). I finally ended up removing the unit from the warranty company, and I am now on my own. I still do not have a functioning freezer since February 2015. Do NOT buy an LG unit and do NOT cover it with an extended warranty from New Leaf Service Pro.

Since the first week I had LG, it made my clothes smell. Despite calling LG, and having a service company come out, the smell wont go away. I have a sick person with cancer, and they cannot lay on the sheets, because it makes them nauseous. I have to take the wash to my sons house. This is totally unacceptable. I have allergies, and the smell is giving me headaches. LG needs to take this machine back, because there is something gravely wrong. The reason is it does not empty all the water out, and sits in the machine. The water gets smelly, and goes into the clothes. To sit on the floor and empty the water after each wash, is unacceptable. Bleaching and numerous cleaning doesnt help, as long as it holds at least a gallon of water all the time. Please recall the LG front load model WM042HW/01. According to LG, this is normal, and are trying to say it is the soap/detergent that is the problem. This is not so. It is a water problem that always remains in the machine getting musty.

Another complaint about the plastic knobs that break and have gas leaks. I have other people in my home that use my stove and they arent aware if the knob is all the way off. Gas leaks that can lead to death! LG is doing nothing about it.