LG dishwasher LDF55545ST - Have called LG several times but they are absolutely no help at all. The dishwasher is stuck in sleep mode. The tech that came said new control panel. Lost receipt but have cancelled check showing purchase but they will not cover warranty. Also they are sending me extended warranty service plans to buy but wont honor existing warranty. Sorry product and customer service. I will never purchase LG again and do not recommend their products.

When my wife and I purchased our LG washer and dryer from Best Buy in highland, Indiana, our sales rep informed us that installers could switch latch and hinge side of doors upon delivery. When our machines were delivered, installer was able to give us a left side hinge, as we desired on our dryer. However, we were informed that washer was not so adaptable. We would need to wait up to two weeks for the correct machine to be delivered. When I contacted Best Buy, they would accept no responsibility for their sales agent giving us incorrect information. After using machines as is for some time now, it is really inconvenient to use with left hinges on both machines. If you choose to ignore this message, you can bet we will never purchase any LG products, and we will not shop at Best Buy in the future. Thank you for your attention to this matter. If you are interested in discussing this annoying situation with me, my cell phone number is **.

Ive posted on this site regarding my Maytag stackable washer and dryer. Now Im posting regarding my BRAND NEW LG stackable washer and dryer. After much researching online regarding stackable washers and dryers, I finally went with the LG brand. My Maytag washer went dysfunctional after 6 months. For the following 8 months, I had Maytag repair guys at my home, every two weeks, to fix the same exact problem. I had an error code that flashed on the machine. It was THE same code each and every time. Every part that was replaceable on the machine had been replaced, yet the problem continued. Maytag customer service is HORRIBLE.Now LG. The washer, when pumping water into the machine, caused a loud thumping in my walls. The vibration of the washer caused a rubbing and squelching noise from the dryer stacked on top. The company is well aware of the dryer problem and told me, There is nothing we can do about it. They are selling a machine they KNOW has a problem. The washer problem was an electrical problem, also not fixable. And when a certified LG technician comes to your home and tells you in all honesty that he has nothing good to say about his company, then THIS IS A MAJOR problem.The machines are 2 DAYS OLD AND DO NOT WORK. Customer service is HORRENDOUS. I literally spent an entire day talking with customer service. It was only when I was speaking with the 8TH representative that a repair appointment was finally made. One representative actually asked me this, Can you describe the noise? Can you better describe the noise? Can you give different words to describe the noise? Who knew there were so many ways to ask the same exact question repeatedly? I also had to repeat answers to other questions as well.Needless to say, the machines will be returned and I am on the hunt for a different brand. The problem is, when you go to research the variety of brands, all of them have complaints. And what I have noticed is that for the majority of brands, their machines become dysfunctional at the two year mark. This is pretty shabby, considering you are spending close to $1000 or more per machine. I just dont have thousands of dollars every year to spend on appliances because the companies out there, cant seem to make durable products anymore. My parents have Kenmore appliances. Theyve had the same appliances for YEARS and no problems. What happened to decent machines? And what the heck happened to great customer service?? If there was a 10 star option for the worst service and machines imaginable, I would choose that.

Purchased this refrigerator with high hopes due to the design and features but thats where it stopped. We have had numerous service issues about cooling and freezing over past 2 years and now they cannot repair. After calling for supervisor he tells me 2-3 more weeks for an approval to replace...we have been without this appliance working for 11 weeks with 8 repair visits. I will never buy anything LG builds ever again, horrible experience.

No matter what we do the dishes are always dirty. We have to completely pre-wash or half the silverware is unuseable. The thing is a piece of **. LG products are a joke. Every LG product we have bought has broken or worked poorly.

About 3 years ago I purchased an LG dishwasher Model LDP6797ST. I was very happy with it at first until about 1 year and a couple of months. One day a received the error message AE. At the time I did not know what it stand for. I contacted LG and to their credit they sent a technician to repair the unit. What he did that day is replaced a circuit board at the door and the machine was working. And now 2 years later after the repair I received the same AE error message. The thing is that error message according to LG is a water leak. I called a repairman who confirm I have a leak coming from the drain pump. It would cost about $600 to fix. In his word I better off buying a new dishwasher. I paid good money for that dishwasher (about $700) and it only last 3 yrs. I am not sure I will ever buy an LG appliance again. I am now again looking for dishwasher. Very disappointed.

We have a studio series LG bottom freezer 3 door fridge. Excellent lighting, easy access to everything, water & ice in door. Only drawback is the water & air filters are kinda priced.

I purchased an LG after reviewing them on Consumer Reports and other websites. I purchased mine from Lowes in June 2016 but it was not installed until August 2018 due to the delay of my home construction completion. So in service less than 1 year and no longer will cool or freeze as of 8-1-19. After a little research I discovered that the Linear Compressor failure is a COMMON problem with LG. NOTE LG at the time of my purchase had a 5 year warranty on this unit from the purchase date, I believe it is now a 10 year warranty. I called customer service on 8-2-19 to report problem. I was told I would be contacted by an authorized service center within 48 hours. NO CONTACT. ON 8-4-19 got a call from LG indicating I would be provided free service & repair for the cooling issue and would receive a call from an authorized service center with 48 hours (ANOTHER 48 hours with no frig/freezer). On 8-4 I received an email that my request had been sent to an authorized repair center. On 8-5 I received an email Service Appointment Cancellation Notification. I again called and advised I had never been contacted about a service appt. She put me on hold and came back and said I had a new service appt on 8-8 between 8-5 and the provider would call me 1 hour prior. On 8-6 I got another Cancellation Notice. It is now 8-12-19, still no frig/freezer or repair scheduled. I have documented everything and will pursue. I also discovered there is a class action against LG for this same problem.My request was escalated to Executive Services Project Team on 8-8-19 and I was told to call him (will not mention names yet) back on Saturday as he would be working from 9-6, if I had not received a response within 48 hours. He did send me an email with his name and unit but no direct phone number. On 8-10 I called and asked to speak to the person and was advised no one worked in that division on the weekend.Today 8-12 I called and asked for Executive Services and spoke to another man. He advised that a repair provider was sent a letter of authorization for a labor rate of $450 flat on 8-5-19. The man tried to call them with no answer. I advised it was too early here in Hawaii and he asked if I could call them. I have called them with no person answering, and left two messages. (Perhaps this was one of the cancelled appointments). I need to know IF AND WHEN my refrigerator will be repaired. I have guests coming in two days and will rent one if I have to but NEED a response from someone that has a clue about what steps will be taken. By the way, pretty no one here on the island of Hawaii will repair either LG or Samsung. Next time I will check with repair services before I buy an appliance.

I have contacted LG 4 times and they have never called me back. My fridge over time seems to have slowly gotten these dents... bumps... I am not sure if it is from suction of the fridge. Or if there is a space behind that is not solid (I have no idea) but this ABSOLUTELY WAS NOT done by us. We take VERY good care of our stuff... My mother had a fridge that basically did this same thing over time. When I called LG they said it is cosmetic and they will not help me. I do not like the look of this obviously, so I asked them to at least give me a price on a new door. (both sides if you can see are dented. 3 dents on one door. 1 on the other just above the linear emblem) They still have not gotten back to me on this either. DO NOT BUY THIS FRIDGE...

Hello to all. YET ANOTHER customer affected by this garbage LG is allowed to sell in the USA. I purchased in 2011 so Im out of warranty but the parts are still covered. Well it took 5 weeks to get a part sent. LG authorized tech came in with a $1,000 bill and a little Google search proves they are bad parts. Leaking freon leaking water that generated a sheet of ice under freezer trays amongst a kitchen floor destroyed by 1 product. Terrible quality products.

Bought an LG French door refrigerator in June of 2016 and by May 2019 the refrigerator stopped keeping cool or frozen. Was never warned about the huge problems that the linear compressors have and that LG refrigerators only lasting 36 months. After spending 1400.00 and having it last not even 3 yrs is ridiculous!!! Nobody would even come to fix it because it would cost more than its worth we were told and would continue to be defective. So out of alot of money with bad LG product and had to purchase new one but never again will buy LG.... went with GE....

Our 2 year old LG refrigerator (LFX31945ST) stopped cooling. Called LG and they sent a link to troubleshoot it, and was useless. Called LG back and they had me do the Smart Sensor test over the phone, and said they saw that the fridge wasnt working but couldnt tell me any details and gave me 3 numbers to call for local company to come fix it... To be continued...

Even though it says dont rinse the dishes, just scrape them, this DW doesnt get the job done. Ive tried all kinds of soaps and rinses and I often have to hand scrape food off the plates and from inside glasses. I had a Sears Kenmore for its lifespan and they dont make anything like it. Disappointed, wont buy LG again.

We have a 3-door side-by-side with ice/water. Ice maker is slow and very undersized so we will definitely run out of ice during a party. The refrigerator is very stylish but it is painted and can and did scratch. The unit is quiet and led lighted interior is quite nice. The door gasket has gone bad in 3 years though. WE bought this thru Home Depot and wisely bought additional wty. WE have some trouble with refrig and LG stove and the warranty company has been EXCELLENT. This is very important. No sin to need a repair but to be left hanging is not good. We will buy LG again. :-)

Before I called for service regarding my problem with my LG range, I read the reviews here and they really scared me. I almost decided not to bother calling them at all with my concern. But I did and was EXTREMELY happy with the results. Customer service answered my call after only a short wait and the rep put me through to the dispatch office who set up an appointment with a local repair company, gave me a service ticket number, phone number for the local company in case of a problem. The repair company came 2 days later (we live out in the boonies!) and fixed the problem at NO COST, as LG gave me this one free service call. I was amazed. Problem solved quickly and easily. Thank you LG!!

LG satisfactorily covered the repair to the refrigerator. I would consider purchasing LG appliances.

This is my second purchase of new top loader, my previous one started developing multiple cracks on the glass lid, purchased a new lid only then this lid started to crack also. I broke down and got a new top loader different company and now this lid is cracked. Purchased a warranty and was told that this cosmetic and not covered. Ive done a little research online and understand that this is a design flaw and obviously with many models out there. Ive tried to contact LG but sending an email doesnt get submitted, I will try calling but am not expecting any positive results. My question is how can I avoid cracked lids?

On June 7 of this year my saga with LG started. They attempted the first repair on my not quite two year old refrigerator (LSFD2491ST) which has an extended warranty on top of being under manufacturers warranty. Till today there have been 6 repair attempts plus a few more diagnostic visits and they havent been able to make it work once. Lately the technician whose name is Kevin but wont tell me his last name has become disgruntled. Has failed to show to his appointments 7 times. This means 28 hours of waiting. He has stated on his last two visits that there is nothing he can do and claims he will deem unrepairable but when I call LG they say he has not named it so.I have asked for alternate solutions with other technicians or perhaps outsourcing to authorized service providers but they just keep rescheduling Kevin who hasnt been able to fix and has just stopped showing up. They say they reached out to him and his manager but nothing happens. The extended warranty company called Warrantech states their hands are tied since they only will use LG. I am out of patience and ideas; seems this company is stalling. This has been disruptive to my family, expensive in having to eat or order out much more often, having to wait for hours for a tech that wont show up and the anxiety that it has produced. Out of patience and idea short of a lawsuit. Anyone with experience in this?

My LG smart inverter compressor refrigerator does not cool at all when switched on (only the light comes on). Serial No: 805NRRD086878, Model: GL- B201ALLB. SPZQNGR/0028, ADDRESS: PORT HARCOURT - NIGERIA, PHONE NO: **. Please what I do to make it work? It is really frustrating.

I bought an LWD3081ST double wall oven. The thermostat faulted twice in past year. I paid $7.00 for its part and would cost several hundred to service. Obviously, the design has flaws and I got no service from LG. Their customer service is rude and unhelpful. There are no return calls despite complaint. This oven cost $3,000 and company doesnt stand by product.

I bought this top of the line washer and matching dryer because my wife has never had very much because we both work unskilled labor jobs. She was so happy I even bought the 400 dollar matching pedestals. They look beautiful to this day but they break a lot, cant go 6 months without a problem. Worst set I have ever owned. I wish I would have gone to Sears and got a basic top loader with proven track record. I know I could have bought 3 sets for the price of the LGs. Never again LG. Where is our great Consumer protection agency at? I could have bought her a nice car for the money I have spent keeping these two LGs running since 2006. When I wear my clothes they stink. I guess we need to go back to doing our clothes at the Laundromat.

These are the doors to our LG French door refrigerator. Before the refrigerator was 1 year old the black finish started peeling off the stainless steel exterior. According to LG this is purely a cosmetic issue and they refused to cover any of this with the warranty. I just wanted people to know black stainless steel appliances especially those from LG might be something you might not want to consider ever purchasing. We are very sorry we did. There are over 2,000 complaints already listed on the internet against LG refrigerators.

We are joining the rest of duped LG purchasers. We purchased a French Door refrigerator LFX28968SB in 2015 and on 9-19-18 we had to throw food out and are now using a cooler with ice to keep essentials. The refrigerator and freezer stopped cooling. We contacted the store where we bought it and a service tech came out on 9/20/18 and said there was nothing he could do. It ** the bed. I called customer service (which the rep was rude) and she stated we needed to have a certified LG tech look at it and they need to submit the repair request. She gave the one, which there seemed not to be more than 1 in RI. Contacted Certified Service Co. and they seemed to be having issues with doing work on LG and said I would have to have parts sent to me if they were under warranty. I agreed. Now after reading all the reviews Im cancelling the service call and going to buy new refrigerator and it will not be a LG for sure. I think a lawsuit against this company needs to be revisited. There are way too many lemons out there and they were not cheap. Not to mention the loss of food and tons of aggravation!

We purchased our LG Electric Range November 2011. The oven was in need of cleaning, so I started the self-cleaning feature as I have done 2 or 3 times previously. The door locked and the cleaning began. When it was done, even after cooling off. The door is still locked shut and the whole control panel is blacked out, rendering the stove top useless as well. There is absolutely nothing working. We checked the breaker and all connections. Everything is in order.So we called our local repair company and they told us that they have had multiple calls about this same issue. My husband called LG and spoke with a couple of people there including a manager. The first person told us that the self-cleaning feature should be used every couple of months to keep it working properly. We told her that it doesnt say that anywhere in the manual. Basically they said, Sorry we cant help you. This is an engineering defect. And should be taken care of by LG. The lady from our repair company said that on some of the ranges, the cook top has cracked because of the heat. We are very disappointed in this company. And will never buy LG products again.

We bought our LG Smart Inverter fridge last year. When we were shopping, we were looking for a spacious freezer and of all fridge weve seen, its layout stood out. The height and the depth (the z-axis) is greater than others. We could stuff a lot of meat, ice cream, ice inside and since last year, we have never filled it up to its full capacity even though weve hosted large parties in our house. It also have compartments inside that are intuitively placed, not just placed there for the heck of it. My favorite is the chiller, its spacious and it can semi-freeze meat, hotdogs, chorizo, making it still fresh.We have not had any problems with the fridge. Hope we dont have to use its 10-year warranty. The only downsides with the fridge is that the egg tray can only accommodate 8 eggs and even though the doors are closed, somehow, insects are able to creep inside. I dont know how they can get inside to both the freezer and the lower compartment. I constantly remove dead insects inside. So far, fridge is performing as expected.

Spacious, lots of storage, keeps food very cold, french doors, working icemaker, alerts you when you leave the fridge door open. All in all it has definitely has the qualities I want I just dont want to replace it with so much money again. LG has definitely met my initial expectations. It is a very good fridge overall and has all the qualities you need in a fridge but it needs to be made more durable and easier to fix when things break. Cause my ice machine doesnt work. I would have made it easier to clean, more user friendly, make it less loud when it beeps when you leave the door open. Also, the handle to the freezer broke, so I would made that more durable.

Both my son and I bought LG washers. Bearings out on mine and cost to repair was equal to buying new washer. He had the extended warranty. Called the help line. Someone just kept repeating with a foreign accent, Only the drum (stainless will be around forever) and the motor are covered. My model had mold and mildew problems from the beginning. Now we both have nice dryers and will have mismatched washers. Beware! Bearings are not covered and you will have a flood, no washer, mismatched appliances, ruined flooring. Of course our State is not in the class action against LG. Guess where we would like to stick the stainless drum!

I bought a LG refrigerator. Now 5 years old. It quit working. Started by calling the 800 number for LG repair. That was on July 27th 2020. Getting a call center out of the United States. They were very nice for the most part. A little hard to understand. I started getting texts with repair service would be in touch. I would wait and not hear anything. Call again. Again promise I would hear from them. This has gone on mind you since July, 27th 2020. Not getting anything done. I paid $100 for a service call. Was told there is a leak in the Freon line and maybe a fan problem. So again I call the 800 number. Was told I would get a email to send the proof of purchase. What they know I have it. I got all the information ready. As of today Oct. 28th of Oct nothing has happened. Thank You for letting me vent.

We remodeled our house a little over two years ago, and my wife bought new LG appliances for the kitchen including a dishwasher, electric cook top range, microwave and refrigerator. I like the fact that when you get water out of the refrigerator door, it comes out fast. When it went out, it took almost two weeks to get done, and that’s the only complaint I have. We’re retired and we can’t afford to go out every meal, so we lived out of coolers and one small hundred-dollar refrigerator for a month. When the repairman brought the compressor in, he informed us that he puts a lot of compressors into LGs. In fact, he finished up with us at 8:00 in the evening he was here, and he went on to do another one before he went home.

Please please please never buy an LG refrigerator. Ours isnt even two years old and will already have $1k in repairs after tomorrow. The compressor just quit yesterday. A few months ago, the ice machine quit. Take my advice and buy a quality product.

LG LRE6383ST Stove - Do not buy this unit. The oven part has a major design flaw and does not cook food properly. Anything that gets baked is cooked up top and raw in the middle. LG has sent out 2 technicians and both times could not find a problem with the unit but acknowledged that it was not cooking food properly. Obviously a design flaw. We have wasted hundreds of dollars on food. After 3 months of getting the run around including escalating the case at LG and making numerous calls we just decided to give up and purchase something else. This will be our last LG product purchase ever. Horrible customer service. Buyer beware.

Every load takes forever. Machine always says it is unbalanced and it is not. Just tossed my comforter out the door soaked. Tired of fixing it in the washer for the past 4 hours. Next to go out the door is the washer.

It was available in black and in the style I wanted. The size fit our space perfectly. The price was comparable. Our repairman said it was a reliable brand. I like the upper refrigerator and lower freezer with ice maker. Water dispenser inside the refrigerator instead of in the door so there was extra storage in the door. Sturdiness of drawers was a problem. The drawer to the lunch meat tray broke twice. The door didnt always close well even though it appeared closed at the time. Freezer trays could be divided more.

I purchased a side by side Lg refrigerator in 2018 from Home Depot. I also purchased an extended warranty for this product through Home Depot. The extended warranty company is Asurion. After 2 years and 1 month my fridge died. It would not cool. This happened on a Sunday. So I called Lg that day to find out they were closed. Then called my extended warranty dept. My first called I was put on hold for 39 minutes...only to be disconnected. My second call, after another 40 minutes, I spoke to Dwayne ** who gave me a claim number and said a service person would arrive that day between 8-4. No one showed up. That night I called Asurion again. This time I spoke with Natasha, who gave me another claim number and said a serviceman would arrive on Monday. No one showed. I then called Lg directly who told me it would 5-7 days to get a service repair date.. I then lost it...They said they have no one in my area who accepts their coverage. So now Im without a fridge, lost all my food and no repair date. This is the worst company. Do not buy their products. You will be wasting your money like I did. LG representative are location in the Philippines. They could care less about you and I... the consumer. We are thoroughly disgusted with the warranty, the product and lg. Beware...lg is not US friendly. If they were I would not have to wait over a week just to get a repair person to come and look. Wonder how long it will take to repair. And they do not provide a refrigerator to use in the meantime. You are on your own. Try another company!!!!

I purchased LG stainless double-door bottom freezer refrigerator model #lfy25980st in 2009. I purchased a two-year extended warranty on the item. From the first six months, the ice maker and water dispenser worker poorly. Servicemen were out several times attempting to repair it. Finally they replaced it. I woke up several times after that to water all over my kitchen floor where water was running from dispenser. Then in September of 2011, I came home from vacation to find all the food in the freezer thawed and milk spoiled in fridge. In December that same year, the food on top shelf of fridge was frozen. I was told that I had the vents blocked with too much food. In 2012, the digital lock signal on the door panel would make sounds turning on and off the lock which turns off the water and ice dispenser. It made this noise all night. At this time, my warranty was up and I was using my home warranty plan at $55.00 per visit with a visit sometimes twice a month. I lost food at $400.00 a second time. The service men came out, changed the freezer sensor twice, replaced freezer door on unit and changed the motherboard in back of unit. It still didnt work properly. My home warranty company called LG, spoke to a gentleman named Alex who deemed it unrepairable on March 29th, 2014 with a wiring problem. I was told to send in my proof of purchase and repair history and they would replace or discount another one. Today, 5/8/2014, they have done nothing. As a matter of fact, I was told that since I had a warranty company, they would do nothing. The company only covers $500.00 per year on any covered item and they had already spent that trying to repair it. I would think LG could make a unit that works, not just looks good. Not even two good years. No one should ever buy LG products; I know that is it for my family!!

We have had nothing but problems with our LG front loader. Any efficiency savings were eaten up in repairs and having to wash on super duty just to get stuff cleaned. The odor problem is the absolute worst. I just pulled out the detergent area and it was absolutely caked with black mold. It was the worst on the areas where the water is dispensed through. This means that no solutions of solvents would ever get to that source because its before the detergent area entry. We use the special detergents and they take care of he smell for only a few days. Who wants to spend all that time and money maintaining a washing machine. It is supposed to help us simplify our lives. I also had to drain it many times manually to remove the small items that get into and clog the drainage system. How does that possibly happen? That is a seriously flawed design problem. I have read many of the other complaints and they are all the same. At what point can we file a class action lawsuit against this company which has a very poor quality product?

Please don’t buy LG products. I had purchased washing machine in August, it is defective. I am suffering from last five month but no one give any resolution of my problem. Service is third class. Even they are not pick up my calls.

We purchased a top load LG Wave Force about 5 years ago. For the past few years, I have noticed brown flakes on my clothes, especially white ones that I need to hang dry. The multiple times I have called LG to complain about the brown flakes on my clothes, they said no one has complained about such flakes. I had a repair guy come out and he took the metal piece out from the inside of the washer. The underside was so disgusting with nasty brown slime. He said there is no way to get the drum out without dismantling the entire washing machine, which he did not recommend. I scrubbed the metal piece he removed and took a soft brush to the underside of the barrel through the inside of the washer. I was never able to get all of the gunk out but it did get better. Now it is back to how it was before with nasty gunk again. I clean the washer every week with Lemi-Shine. I have tried everything. I hate this washer. It has ruined so many of my clothes with brown gunk stains. And the fact that LG says no one has ever complained about this issue is a lie. Two of my best friends have the same issue. I hate hate hate this washer and LG for not keeping track of the people reporting the EXACT same issue I am having. Do NOT buy this washer or the Kenmore version of it.

I bought this WT110CW washing machine at Sears and paid $722.24 including R.I. tax, in December 22, 2014. It is now May 23, 2015. I get a error code E6 that clutch is BAD, unplug machine and call service! I now see the same piece of ** is on sale at Home Depot for $576!! NEVER AGAIN A L/G PRODUCT, when the rating for them was excellent!!

LG WT1101CW Washing Machine. Dont Buy LG. Warranty Not Honored. I purchased an LG top loading washing machine a year and a half ago after my twenty-year-old Maytag machine made of steel with a solid lid that finally needed to be replaced. Within months of buying this machine, the plastic around the hinges of the lid began to crack and started to crumble at the hinges. The plastic is not holding up to the opening and closing of the lid on my unit. I had the lid and hinges replaced four times for the same problem. Once the plastic around the hinges starts to crack and disintegrate, the lid cannot close, and you cannot use the machine at all. Customer service assured me after the fourth repair for the same problem that the unit would be replaced as defective. The plastic on the new lid after 5 months is starting to crack again, so I called and found out that my case was directed to the Defective Return Team and they rejected the claim. They told me it has been over a year since the purchase and it is now out of warranty. I have been repairing this brand new machine within a few months of purchasing it. Home Depot says its out of their hands, its up to LG but LG has not adhered to their own policy that after three visits to repair the same problem, it is considered unrepairable and is considered to be a defective machine and will be replaced. They will now send a technician out for a fifth time for the same repair. Its not fixing the problem! The lid keeps cracking around the hinges on both sides. Poor quality, poor workmanship, cheap materials and they will not replace the machine, and now that it is out of warranty, they may not replace the lid when it cracks again and I will have a machine I cannot use that I paid almost $700 for. After experiencing this, I will never buy another LG product again.

We purchased an LG French door fridge, stove and microwave in April 2016, by August 2016 the fridge no longer worked. We have been living out of coolers constantly having to buy ice for the past month. Spending lots of money eating out because I cant go grocery shopping. 2 techs have been out for repair, but have yet to fix the compressor which they both say is out. It is now September 2016 and I still have no working fridge. We paid $2583.50 for a fridge that lasted 4 months. After reading other peoples experiences here I now know that I have wasted a big amount of my money as I have had the same experience with Lg customer service. Long waits on the phone, no type of care or concern about having a customer fridge less for a month now, even after I told them we have a son whos medication must be refrigerated. No compensation offered whatsoever. None given when requested either. Their customer service line is horrible. They do not care about their customers at all.I have never reviewed any product because I have never had the need to do so. Everything always works just as promised. We had our previous fridge 12 years without a single repair made to it (kenmore) only replaced to this LG because kitchen was remodeled and wanted a new look. BIG MISTAKE - we made with our choice. Do NOT waste your money. LG products are NO good. Stay away.

LG has the worst customer service Ive ever experienced. The ice maker shorted and caused a fire in the freezer. The potential was there to extend into my home and cause major damage. In a nut shell, LG feels that because the fridge is out of warranty they wont do anything about it. After seeing pictures of the damage, they said it wasnt a manufacturers defect and things eventually begin to fail. Please consider another brand if youre buying a fridge. LG couldnt care less about a dangerous event, or working with a customer to resolve an issue.

I like the freezer. It has a lot of space to store different things in it. I can fit a ton of ice cream in it. I also like the shelving in it. It has tons of space to store whatever I need. But I dislike the design. I feel like there should be more controls. It should be more futuristic like have a smart display like some other refrigerator. But this refrigerator does an excellent job of keeping all our groceries cool. It was a nice refrigerator and it fits our budget at the time. I still would have like to go with a more premium model. But for now this is one of the best refrigerator. If I could change something about this refrigerator it would be to have an even bigger freezer than what we have now, right now its fine but it always good to have more space or if the ice machine could produce ice faster.

LG is an improvement over our last Amana refrigerator. This is mainly due to its larger size and being 20 years newer. Modern accents such as LED lights are a plus but they are located in the front and it does not light up the rear of the refrigerator. Should have lights in the back of the unit. Overall very satisfied. only had unit two weeks so cannot comment on longevity.

Third year of LG front loader and something failed and punched a whole in the thin cheap plastic outer tub. Costs for repair is 3/4 the cost of a new washer due to it being so intensive. Front door has leaked since day one. I contacted LG about it and was pretty much told, you are on your own.

Purchased an LG refrigerator in 2016. Failed in 2018, compressor replaced, with another one of the same compressors that continue to fail. Why not create a better compressor that doesnt fail? They know theres a problem and they sold a lot of refrigerators. Well, here it is 2019 and the compressor failed again. Warn everyone you can the LG Refrigerators are horrible. We purchased our LG Refrigerator at Best Buy and got an extended warranty until May 2021. When we tried to call there Warranty Service, we were disconnected at least 6 times using the menu system. Disconnected twice when we went straight to the Warranty Service Operator. Horrible Service!

Brought a brand new refrigerator on March 2018, no issues until January 2019. The refrigerator suddenly not cool enough until my food defrost. Called the customer service many times come to fix it but always no show and keep telling me reschedule because of too many case. I was lost count how many time waiting for the technician come to fix my refrigerator. My family and me still suffering with this issue almost 2 months but they even didnt send anyone come to check the refrigerator. The worst things I facing is talk to technician. They very rude when I ask them why no show. My opinion - bad quality, bad after sales service, and not worth for money!

I like how its a touch screen. You just drag the bar with your finger. Its more effective than punching numbers. But, the microwave doesnt have a 5 seconds option so its hard to cook your food at your desired temperature. Also, its hard to keep it clean since so many girls uses it each day. I wish it was bigger so that more than one thing can be reheated since we eat a lot of leftovers or frozen meals.

This microwave caught fire while steaming vegetables. We heard a snapping sound followed by the entire inside space bursting into flames. I was able to extinguish with no damage except to the microwave. Since the unit was only 10 months old and still under warranty I called LG. Their response was immediate and a technician (tech) was at our home the next day. Upon arrival and inspection he made a few comments: (1) Why did we clean up the damages inside the unit? (2) What happened? (3) I need to call home office to talk to inside Tech.He made the call as we stood there and a Tech on the phone asked him to send a video from his phone with instructions from the Tech on the phone. Once completed he hung up and said this unit is fried and needs to be replaced but two Techs from home office had to review. Ten minutes later they called back saying it was customer error due to GREASE FIRE and they would not repair or replace.My only choice was to escalate the claim to LG management which I did. After sending them store receipt I asked for the denial and reason in writing which they absolutely refused to give me. The next day they emailed me to say they set up a Return Authorization Review and I should hear from them within 2-3 business days. It is now five business days with no response!I went to the store where I purchased the LG microwave, gave them my notes and asked for help. Once reviewed by store and they seen what LG was putting me through they said they would replace the unit. Would you buy another LG product after reading about this runaround? I would not but I certainly will purchase again from Best Buy as they stood behind a product that the manufacturer, LG in this case, would not.

I trust the LG brand and when it came to looking for a quality fridge that would also quench our thirst as we go through a lot of water as a family...this brand was the best choice for not only our family but the space we needed it for. The LG refrigerator I used was spacious enough for us and I loved the fact that it was from a brand I trust and love. I loved the ice maker and water dispenser on it. The water from it was some of the best water. The fridge itself had tons of room and fit the space perfectly. The fridge we used had a bottom drawer freezer. I wasnt a huge fan seeing that it sometimes would catch if food shifted. The fridge had a lot of room...sometimes I felt too much room lol. So the spaciousness was a pro and con...mainly because I am short.

I purchased an LG stove and have already been through 2 sets of knobs that continuously break. I see many others on this site have the same problem. This is a defect of a part that used shoddy materials or bad design.

In summary we have bought LG Fridge and the first time it malfunction in less than 5 years the formal support in Egypt came. They took the malfunction electronic card but never showed up again for more than 3 months and left us with unfunctional fridge. Last week they returned it unfixed to tell us that we have a piece of scrap metal in our home that cannot be fixed by its own company!!! It is a total failure to be unable to fix your own products in less than 5 years for the first time it malfunction. I am searching for a lawyer to sue them.

I purchased an LG $2800 refrigerator in 2015. 4 weeks ago when I was out of state, the refrigerator failed. The compressor went out and all my food was spoiled. Worse than even this is the ridiculous treatment I have had with LG in trying to get it fixed under warranty. My first call resulted in a transfer to a repair shop who said, We dont have anyone to help you today. I tried to make an appointment and they said, No appointments. Just call back some day. I called LG again and they said find someone to fix it and once they diagnose the problem LG will send the parts. OK, done! But wait... Called LG and they said they would expedite the order and sent the repair shop the parts. Called again when there was no info sent to the shop, Oh, sorry will send it now... Called the next day, Oh we dont have a full address, called the next day, Oh sorry it takes 6 days to expedite, not sure why no one told you... Called again, Should be able to expedite tomorrow, we will call you. I have stepped up the calling process to 2x per day but suffice it to say my refrigerator went out 4 weeks ago and I dont have it fixed. I am convinced they do this so that they do not have to warrant the product!

Buyer Beware!! I cannot give even one star to this product, but the review requires I select one. Purchased a $2200 LG French Door refrigerator from Home Depot on 9/13/2016. Purchased an additional 3 year extended warranty as well. On 10/27/2019, my ice maker wasnt making ice. Reset the ice maker but to no avail. Freezer food began to thaw and refrigerator temperature began to rise. After multiple calls to LG, I was given two names of authorized repair centers. One doesnt service my area. The other came after 3 days, opened back of fridge and confirmed the compressor issue and closed it back up stating they wont do warranty work on LG compressors and if I found someone to do it, my cost could be very expensive. He stated that the Linear compressors are a piece of junk and if repaired, I may get one year if Im lucky. Told me to take it out back and burn it. He stated LG makes inferior products and to steer clear. Now Im out $2200 and looking for another refrigerator. I know Im walking past any LG product. There is a class action lawsuit regarding the defective compressors.

Purchased this new LG LFX31925ST for $3500 from BestBuy July 2013 and now 14 months later the freezer and fridge compartments are warm and the unit sounds like a garbage disposal. Called BestBuy. They said they have no Geek Squad service in my area 15 mile from both Bestbuy locations in my upstate NY location. So contacted LG customer service several times to get a repair for this unit. Unplugged the Refrigerator for 12 hours, plug back in and it was quiet and cooling till 10 hours later when the noise is back but seems to be still cooling. Did a bunch of troubleshooting over the phone with no definitive solution. Called back this morning to LG to explain to them the current situation and requested a service call. Mentioned to them that the service center listed on their repair website did not return any of my 3 phone calls yesterday. So they gave me another service center that they were going to electronically dispatch. This was several hours ago now and no contact from them. Dont buy LG Appliances!

I bought an LG gas range in 2008! From the beginning, I have had nothing but problems with it. To get anything done about it, you have to spend hours on the phone and literally fight for something to be taken care of. Now, in 2013, I have peeling knobs on the range. The plastic on the stainless steel knobs is warped, cracked and coming off. My goal for a stainless range was to look nice and professional; now it looks **! I called thinking they would help me. Guess what? Nope! They will do nothing, but they will sell me new knobs at about $70 a pop. Yes, for one knob! Can you believe the insanity and the nerve? We own a restaurant, and I can get a commercial knob for my range for $10. This company is awful. I told the customer service representative I spoke with that I buy a lot of equipment for rental properties and I will never, never buy an LG appliance again. She didnt really care!

My 2-year-old front loading LG 2050cw has had a mildew smell for about a year. I discovered that it was because of mold inside it and all around the rubber seal to the door. Its a waste of my money. It is 2 years old, so not returnable.

I like the ice machine, water machine, double doors, Auto cooling, auto temperature, but it wasnt that special. It could have been better to me. The temperature never worked. It would get hot randomly. It would leave water. It would get really cold one day then hot the next. It was cheap and lasted only a few years. It would last longer the warranty was bettering dont like it. I wasnt a fan after the first year and it didnt have a for what Im paying for it. I could get a better fridge. It wasnt the best and I should have put out more money to get a better one. It was pretty low and to me it could have been higher and it could have been up to standards and to me it was not and some reason it didnt last more than 45 years and to me thats pretty low for your fridge raider. But it has a great warranty for the last at least 10-15 years. I didnt think it would crash so soon but it did. I should have put more time and effort let alone money into the fridge that I was purchasing.

W2277 tromm washer - Pay a premium price for an appliance, then buy an extended warranty to cover the problems in the first couple of years (and there were several), then the whole thing needs to be replaced just before year 5. Now you can go shopping again and repeat the whole process over again. Wash-rinse-repeat. Tub bearing, tub, carrier... I can buy new for the repair cost. Got to spend $150 for the bad news. And I have to have the carcass hauled off.

LG Dishwasher Model LDF7932ST, leaking door seal several months after buying the dishwasher. The bottom rack caught on the thin metal that houses the door seal molding it bending it. I bent it back but it keeps happening. This is such a poor design. After it got bent back and forth so many times, my dishwasher is now unusable. I have a $900 piece of scrap and that is being kind the thin metal that houses the door seal that is welded in crap. We have been unable to purchase the replacement parts. We have to keep putting towels under the dishwasher to wash dishes. This is ridiculous to have such an expensive dishwasher that turned to crap so quickly. If anyone can be of any help, please write.

Our LG dishwasher has never (since the day we had it installed) cleaned our dishes or dried them. I first noticed that after carefully rinsing all residue off my dishes, they still were dirty after running them through the normal cleaning cycle. I then washed my dishes and started using the power scrub feature every time and noticed the dishes had either food or soap reside on them and were never hot or dry after the washer stopped. I have to pre-wash everything I put into it and wipe off the soap afterward even though I use Jet-Dry. My dishes are barely warm when the 2-hour power scrub cycle is finished. I called LG support and after several questions, I realized that the customer service rep was going through a checklist in order to troubleshoot the root cause of the problem. She asked if I had cleaned the unit by the manual instructions to make sure there was no food debris clogging (YES). She asked if I used the proper detergent and if my washer actually had power to it (Yes and yes). She asked if I used the power scrub feature. She wanted to know if my dishwasher was connected to my garbage disposal? She said I had to check the line to make sure it was clear, but she told me that there was no way for me to do that other than looking at the line - REALLY? She told me that I obviously needed a technician to come out for the price of $85.00 to diagnose and probably more than $250.00 for parts and labor. She also told me that I could not talk to a technician or anyone else other than her over the phone.Weve had nothing but trouble from our LG refrigerator as well - having had to replace the water line 4 TIMES before the fridge actually stopped working and then had to pay LG for a new motherboard. I will NEVER again buy another LG appliance. Customer service is POOR at best and appliance functionality is a joke.

We purchased our LG Washer 2 years ago and have been so unhappy with the odor the clothes have. Do not buy an LG Washer.

This is the second microwave of this model. The first one worked fine for a year - until a few days after the warranty ran out. It was cheaper to buy a new one than to have it repaired, so we bought a new one because it matched the rest of our LG appliances. This one lasted less than 3 months. Home Depot requires 3 repair attempts before they wil take it back (even though we have the extended service plan on this one), so we got in touch with LG again. The same repair man came out and took it apart and put it back together again, saying he couldnt find what the problem was. It worked after that - for 1 day. When I called the repair company again, the tech said he would contact LG for us and get it taken care of. He did contact them, but we have only heard from them once to request more paperwork. Still waiting for the follow-up call a week later to get a refund. I will never buy another LG microwave. Very disappointed in their customer service.

WT4870C - True Balance...I dont think so. I purchased the machine in August, 2013. From the beginning I would get uE/UE messages. I would rearrange the clothes, press the Start button and hope for the best. Finally called LG and the response was that they would email me directions on how to balance the machine. Thats it?! Luckily I had purchased an extended warranty plan. The Lowes Service Advantage rep was very nice and set up an appointment with the local appliance repair tech. He arrived today and asked (1) had I had any service before and (2) did I know about a recall? No to both questions. He explained that he would order parts and set up an appointment for next week. So far today Ive had uE messages on all my loads of laundry. On the one hand Im glad my complaint is not unique; on the other hand am I going to have to replace the machine I was so excited about getting?

LG freezers are UNSAFE and do not work. I know others are having the same issue that we are; the freezer and refrigerator randomly stop working and the food has to be thrown out. And then you’re stuck in a customer service loop that never goes anywhere. LG is obviously aware of the issue and refuses to do anything for their customers. Does anyone know how to get a class action lawsuit going?

I am at my wits end. I have an LG gas stove. I have already gone through 4 sets of knobs, the original ones, 2 sets that I purchased, and 1 set that LG sent (which they told me were now made better). The set LG sent me have also broken and I am turning my stove on and off with pliers. The reason LG sent me a free set was because I called them and told them I walked into my house and smelled gas and my husband and two grandkids were asleep which was unusual. The knob on the stove looked like it was off but because it was broke it didnt turn off the gas completely. If I hadnt come home when I did it could have been very serious. I am ready to call whoever I have to to get this problem resolved. This is a problem that could be deadly. These knobs should have been recalled a long time ago especially after reading the amount of complaints about this very thing. I look forward to your response.

I absolutely could not get anyone to answer my calls. I purchased a washing machine in 2005 and it was starting to smell terrible by 2006. In 2009, it produced error readings so I purchased a new pump. In 2011, it started making noise. I took it upon myself and found out that the support brace that holds the inner drum rotted and broke off in three places. I have soft water and am a registered master plumber. The material used in this brace was no more than cast aluminum or pot metal (neither of the two should be used in a piece of equipment like this). The drum is stainless. What a waste.

I bought a new microwave to last us (pensioners) a couple of years. The bottom where the rollers for the glass plate run, rusted through in two and a half years and just today, it started a pyrotechnic display behind the mica cover inside the oven, actually creating fireworks in there. I am so angry about this poor quality oven. I feel like making a video in which I would demolish it with a heavy hammer or chainsaw and splashing it all over the Internet. My previous Litton lasted 12 years. This is really a hopeless product. I will never ever buy an LG product again.

Terrible experience with this washer and LG who would not pay for service even under warranty. If you buy this self-balancing washer, expect to remain nearby to redistribute any load that contains at least one towel, one pair of jeans or one terry cloth robe until the load is done.

My LG microwave is not working and failing every time. The service people accepted that there is some manufacturing defect but not replacing. They have charged more than Rs. 2000 at different visits but still not working.

Nacretia was very helpful. She reached out to me via phone and provided me with the resolution that was being offered from LG. (Which did not completely fulfill what I wanted given the money we invested in this product and the trouble, time involved with getting it resolved.) The offer was fair enough for me to accept to be done with this ordeal. I do appreciate LG getting back in touch with me, offering the resolution, and following through with everything in the offer quickly. In the future, if LG finds a resolution to the linear compressor issues we might consider trying LG products again, but until then I cant recommend the refrigerators based off my experience.

Over Thanksgiving, I noticed that the refrigerator lights were on and would not go out. By the time I noticed, the whole plastic light cover had melted and was sagging down. It finally fell off. The temp. reading on the door read 85 F! I had previously and the fridge replaced three times for other problems. The model of this one is LFD22860TT.

I purchased a French door stainless steel unit, Model number LFX31925ST. The compressor stopped working. I contacted LG, we went through a series of diagnostics, and the LG technical support folks confirmed that the compressor was the likely culprit, and that the compressor was under warranty. The first two service providers provided by LG would not service my unit. I called back. I got another LG recommended provider who did come out and perform a diagnostic, confirming not only had the compressor failed, but that the heat during the failure melted the internal coils, rendering the unit in their opinion non-repairable. This report was sent to LG tech support. LG tech support then claimed that they needed more info from their recommended technical service, requiring that I pay them again, to come out, disassemble the unit, take pictures, and concurrently be on the phone with LG Electronics. All this was done, with a promise from LG that this would get reviewed by their technical managers and that I would hear back by the close of business. Hearing nothing back, I contacted LG again the following morning (10/3/2018) and was advised by LG that they had not received the pictures so they were still waiting. Since I was standing by the vendor when he sent the pictures, and the LG tech support person was still on the phone at the time, this claim was dubious at best. I have now been without a refrigerator since 09/19, with no known resolution path. I am a Sr. VP of Operations & Quality, and this is the worst customer service experience I have encountered from a major corporation in my lifetime. If they are not going to honor their warranty, they should have the decency to say so, so I can shop for a replacement.

The freezer seems to defrost by itself when we turn the temperature down (or before the cold mark used when the fridge is only 25% occupied). I woke up once and noticed that theres a puddle of water surrounding the fridge. I thought I just forgot that I pushed the defrost button, but upon checking, the button wasnt pressed at all. I couldnt find the owners manual since the fridge is already 5 years old. Not really sure if this is a technical issue or if this is indicated in the manual. Havent tried to contact customer service about this issue. Just need to find the warranty papers and manual first.

I purchased my front load LG washer in 2013. I have to clean it constantly because it smells like mold all the time. Half the time I’m not sure if my clothes are actually being washed. But this last issue was just the icing on the cake. I put in a load of towels, walked out on my porch to put my dogs out and my roommate came home to find water all over my front stoop, all over the laundry room floor, the bathroom, the hallway and the two bedrooms on the hallway. It was at least 20 to 30 gallons of water all over. LG had the audacity to tell me I could pay for a tech to come out and diagnose the problem and then I could pay for them to fix it. I have about $20,000 in damage I have to take care of. I’m not paying for their machines mechanical breakdown too. So then they said if I send them my original receipt they will open a case and see if they can send me a tech out to repair my machine but they can’t help me with the damage it has caused. Something in this machine is defective and now I have to pay for it. I would never buy anything from LG again and would not recommend anyone purchasing from them either.

LG french door refrigerator - Less than two years old. Called LG. Not making ice and defrosting. They send out Best Servicers of America. Repair time slot 12-2 pm. Tech showed at 5:30 after reporting that nobody showed. Tech claims bad compressor. This is obviously a scam they tell everyone, he never checked anything but made that assessment. He orders a new compressor. Three weeks no refrigerator. I can clearly hear and feel the compressor running using a Freon leak detector. I have found the problem. It has a gas leak. I believe this is why so many compressor replacements. A Freon leak is serious and no compressor will fix it and they don’t want to replace the entire refrigerator.

Bought an LG top load washing machine. True Balance is a joke. This has been the worst washer I have ever purchased. I made the mistake of not returning it immediately. Because it was very different than your typical agitator machine I didnt realize how bad it was until I began getting the constant UE code. My water and electricity bills have increased because of the constant filling and running in an attempt to balance the load. Bought it from Home Depot. LG has no service people in my area. Can you believe it - they sell the darn machines in my area but no service. I cannot believe this machine hasnt been recalled. My next step is to march down to Home Depot and see if they will make it right because LG and their foreign customer service people dont care. I will never purchase anything made by them again.

We bought a LG dishwasher 4 months ago. After 3 months we started having problems. In the last month is more the time we were unable to use it than the time it actually worked. I called LG 4 times so far, its quite obvious they cannot fix it but they refuse to exchange it. Im at the point I just dont want it anymore, I just want my money back. What a waste of money. They gave you the chance to put a review on their website, but guess what.. my review never got published.

We purchased a new upscale LG washer and dryer when we recently moved. Dryer works great. The washing machine does not provide enough water to cover the clothes unless one pushes the button for additional water but that is not the primary gripe. Without an agitator the clothes get all tangled up on the bottom of the machine and we dont believe the clothes get as clean as with an agitator. Who designed these machines without an agitator?? That was a proven design and has worked well for many years. Would not buy another one.

LG microwave was part of the kitchen appliances in the home we bought last year. It appeared to be fairly new. Within 6 months the door frame cracked then the handle broke off. Its noisy when it runs and the configuration of the buttons and functions is confusing. Ive never figured out the soften button. Glad we didnt actually purchase it ourselves but will now have to replace it.

Dryer worked very well until it just stopped. Used about 2x a week for 3 years. Called LG and used their repairman for $150 to diagnose the problem. He took off the top of the dryer and the motherboard and wires were fried. Said he had seen it before and that replacement of motherboard would be $850. LG unresponsive. Junked this beautiful, new-looking dryer and bought a Samsung. Read my negative review of an LG steam DW. NEVER under any circumstances, no matter what you think about your being an exception. Never buy LG.

I kind of feel bad, because I just read the other reviews, and my complaints are as bad as theirs. However, I am so anxious about whats to come. My story is Im heartbroken at the purchase of this LG refrigerator model# LMXS30776S. We used the money that my mom left us to buy it, and we went to Home Depot many times, looking at the refrigerators to pick just the right one to remember her by, and decided on this LG door in door, December 2016. From the very beginning, the door in door would not open, and would not close properly.We gave it some time, but called in less than a month old. In January, they came out... one of the repairmen said to man -up and dont open it and close it like a girl. When we told him it doesnt open or close, like in the multiple stores we tested, he said, he didnt care about the stores, to give it time to wear in like the stores. I told him I did care that it worked like the refrigerators that I tried out. Again, he said to give it time.We waited for 2 or three months and called another repairman. He came out and basically said the same thing. He said he had the same refrigerator, and it did the same thing. I said, And your wife is willing to put up with this? He said, you get used to it. We waited almost a year and called another repairman from Home Depot (our LG warranty was up.) He came out and said since nothing was broken, he could not fix a door that would open, even if it didnt open correctly. He couldnt fix a rattle in the door or what I thought was the motor, because essentially everything was working (the right temperature, motor not stopped, door opened etc.)He told me thats the way warranties work... things have to be broken, not just not working right. Over $3,000 is a lot of special money to spend on a refrigerator that doesnt work right, but wont be fixed. LG definitely does not stand behind their products. I will not ever buy an LG again, and I so wish I had read the reviews before buying - AND, like I said before, am so nervous now for whats to come.

This is the worst washing machine I have ever purchased. It takes forever to get a load of wash done and there are spots on the clothes when finished. It doesnt use enough water to even cover the clothes. For more water, you have to set it on Extra Load, and then it takes 3 hours to wash! The programs for selection are awful and limited. For this machine to cost so much, I thought it would be top notch. WRONG. My next machine will be a trusted GE. I had a GE washer for over 10 years that washed clothes very well. This LG washer is terrible and I wouldnt recommend wasting your money on it. It looks pretty, but it doesnt wash well. Ultimately very disappointed.

I purchased a LG refrigerator 4 years ago. Besides the fact it takes 2-3 weeks to get an authorized service call (not after a major catastrophe or storm, just in general), its going to take another 2-3 weeks to replace the compressor. The part is covered under LGs 5 year warranty, but the labor is roughly $600-800!! Thats outrageous for a 4 year old refrigerator thats supposed to last 14 years. I will NEVER buy another LG appliance again.

I was all happy about LG new technology on the double oven range and the easy clean. This is a fraud. This does not work. This top oven gets cleaned manually. Very hard for people with short arms. LG Im very disappointed.

LG refrigerators are not the same anymore, quality is not good, drawers break easily, it has cracks inside, Ive already repaired it once, and it is only 4 years old. Quality is not good. I spent $250 in repairs, the screen showing the temperature does not show correct numbers anymore, and the technician told me that we cannot repair that unless we pay big money for it which doesnt make sense on top of the $250 we already paid.

I am very upset and very frustrated! I bought a full suite of LG kitchen appliances just over 2 years ago from HHGregg and invested in a 5 year (HHGregg premium) warranty to cover all of the appliances. In just 2 short years I am having trouble with all of my appliances and am currently waiting on a service call from HHGregg (whom I will never buy appliances from ever again). Found out today that the HHGregg warranty is not as good as the paper on which it is written! One complaint is the LG microwave oven. It stopped working (the plate will no longer rotate and will not heat up). Apparently, there is a default in the design of the LG microwave ovens that fit over the stove. The heat from the stove causes the microwave system to stop working. LG and HHGregg should replace my malfunctioned microwave oven with one without this flaw! No LG told me to contact HHGregg! HHGregg offered me only a 200.00 store credit! This cost does not replace my microwave! I feel robbed by LG and by HHGregg! Shame on both these companies!!!

The washer has held up well for 6 years with only minor repair needed. As we found out, you have regularly clean the drain filter but its easily accessible from the front of the machine. The machine we own is not heavy duty but perfect for my wife and I now that the kids are out of the house. We will buy LG again when we eventually need a new one.

We purchased this refrigerator less than 3 years ago at our local Home Depot store. We decided to upgrade our kitchen and splurge a little on a reputable, high end brand fridge - LG. After 6 months of owning this fridge, we have had nothing but issues. We have had it repaired at least 6 times. The main issues being: (1) it not staying cool/cold, making it inoperable and spoiling all of our food contents; (2) water leakage; and (3) ice not working. The first item has been the most common, the most frustrating and the most costly to us. We just recently went food shopping and the very next day, our fridge decided to stop being cold. All food is spoiling again. You could imagine the money that is lost and the predicament it puts our family of six children in. We are not picky people. If its a simple fix, we would gladly take care of it ourselves as to not burden anyone else. The repair service keeps fixing the same things and replacing similar/same parts. I must say I would not recommend an LG product to anyone and I would never purchase an LG ever again. They are pieces of junk, in our opinion. Another complaint about how cheaply made these things are, the side shelves and the middle sliding shelves keep falling off as they are poorly made and poorly designed. A total piece of junk. Very disappointed in this product. Very deceiving as it looks great sitting there in the store all nice and shiny, but internally its crap. To be perfectly honest, next time were just going to go with an inexpensive brand and if we get 3 years out of it before it breaks down, great, then well toss it. But I wont feel so bad because I wont be splurging money like I did on an overpriced piece of junk like LG.

We got this washing machine just over 4 years ago. The door lock sticks now and I have to turn it off and back on 30 times before the door will unlock so I can get my clothes out. I don’t have time for that. And yesterday, I went to switch my clothes out and the door was locked of course so I just turned the whole machine off and went back to it today when I had time to mess with it. I still had to tap the frame of the door where the lock is about 3-4 times while turning it off and back on. Then when I finally was able to open it, my clothes were still soaked. So I put it on a spin only cycle. 17 min by default then after it judged the weight and distribution, it went to 10 min.I came back a few min later, the number of min was on 7 and it was full of water, rinsing. The spin light was flashing, indicating it was spinning and it was on a spin only cycle. We’re going to have to replace it as soon as we can afford to because they only guarantee their products for a year. I was told by the manufacturer that they’d have to charge me to have a maintenance guy from LG come to my house, evaluate the problem and fix it. Had I known they believed in their products this little, I’d have gone with a different brand. We will not be purchasing LG again.

Bought the LG washer from Lowes and for a few days it worked OK. It then started to vibrate across the floor in our laundry room. We called LG and they sent out a repairman and repaired the washer. It worked for about two loads and then vibrated again. Two different companies came out 4 more times to repair it over the next 3 months. None of those times did they fix the unit. After the 5th time the washer vibrated and flooded out laundry room. We called up LG again and they said they would issue a full refund. The next day we went out and bought a Maytag washer with zero issue so far. To get the refund LG gave us a case number and a link to upload our proof of purchase. After not hearing from them for a month we called them up and said they have no record of them saying we would get a refund. Their customer service is a joke. They claim they have no record of 3 of the repairs and no record of saying they would refund the money for a lemon washer. I will never buy an LG product ever again and will let all my friend know that they should stay away also. We are out $800 for a washer that never worked from day one.

LG Washer WTS5070CW - 1) Extensive rust around bleach entry port. Per LG cosmetic very common complaint. Washer was 14 months old. 2) Residual bleach from previous loads ruins clothes in next load. 3) Not a true high capacity washer. Shakes violently. Drum had to be replaced after damage from violent shaking. I have read many reviews. Problems 1 & 3 are common. LG top loader washers are LEMONS. $649.00 wasted!

Purchased the Refrigerator in October-2016 after we flooded. The refrigerator stayed in its box that it was delivered in until December 2016 when it was installed. In April-2019 the refrigerator quit cooling and we lost all of the food that was in the refrigerator. We called and reported it to the company and made an appointment for someone to come and look at it. No one showed up for the day we set the appointment in which my wife stayed home the entire day waiting on.We called that evening or the next day and was told it would be the next week before someone came out because the part wasn’t in. The question at that time was what part was ordered because no one had been out yet to see what was wrong with it. Someone did show up the next week and changed the compressor out. Since then the refrigerator makes a loud noise when the compressor kicks on. We have called back about the noise and someone came back and looked at it and thought he fixed it. It still makes the loud noise and we have called again but no one has come out to look at it again.

More inconvenient than our old simple Whirlpool dryer.1. No light in dryer... Never thought to ask salesperson because never expected a feature downgrade from our previous basic dryer.2. No warning via any simple brochures or sales people that small loads result in a wet log which requires a second manual time setting extension of drying time and the separation of the individual items from the compressed log one a a time for the rerun. Sometimes the result of the rerun is loose dry items (ideal), or a dry compressed log still needing separation. This is a waste of owners time and effort.There was no such hassle with our old dryer. Had I been forewarned (before purchase), there would have been no purchase!

I like the refrigerator, however, it stops working when it needs to be cleaned. The ice maker does not work and the door racks break easily. It is not children friendly.

I did not have a problem with the sales department at Madison appliances. My problem is with my two year old LG slide-in stove. I bought it a few years ago for my new kitchen. Actually, I saved up my money to make this big purchase. Now, only two years later, it has quit working. I called LG. After thirty minutes on the phone, I realized I would need to call a local repairman for help with fixing my stove in Savannah, Georgia: LG provided me with a recommendation to call, but they did not service my area. Now, $360 later, my two year old stove will be getting fixed by a reputable appliance repair company in my area. I will never buy LG again.I have now purchased a refrigerator and a stove within the last four years total. I have had to replace my ice maker on my refrigerator to the tune of $200 that appears to be rusting on the stainless steel (that has not been treated improperly in any way) and now I am replacing the board on the back of my stove to the tune of $360. BEWARE - I strongly urge everyone to NOT buy LG.

Installed the refrigerator last August, now it is not working. We have to wait 4 days for a repairman. Luckily I still had my older refrigerator in the garage so that I would not have to throw out all of my food. I wont purchase a LG product again, especially after reading the other customer reviews.

Slick and smooth with an Ice dispenser. The ice dispensed was fairly large and the handle was curved. The fridge itself was of average size. The freezer section wasnt unnecessarily large and was all the space I really ever required. The fridge could have been larger though, but not for its price. The size of the fridge couldve been larger with less unnecessary pullout shelves and more standard shelves. The door shelves were decent though. The production the the aforementioned ice was also somewhat long as well. The price of the refrigerator is what caught my attention. Then again, the fridge was on sale and wasnt at its standard market value, thus this opinion could be skewed or biased.

I purchased a LG top loader 10 kg washing machine. During a wash cycle it Exploded blowing the top of the machine right off. The force of the explosion was so intense that it smashed the near by window and sent shrapnel flying throughout the house. I contacted LG and asked why are these machines still in family homes. They need to be urgently recalled. After research I have found the same LG washing machines that have exploded in other people’s home. LG refuse to even replace the machine even with a receipt provided. These machines are dangerous. Please Beware when purchasing a LG washing machine. They are dangerous. I’m very thankful that I wasn’t standing in front of it at the time or my young grandchildren weren’t in the house. Very frightening experience and to think the company know these machines have the potential to Explode and do nothing. Very dangerous product.

Wow my fridge isn’t even 2 years old and it’s broken! I have called customer support and twice now techs they were supposed to send out have no showed on me! Its been 2 weeks and my fridge isn’t fixed!