Bought an LG DLGX5681 (white) at Lowes on 7/7/14 and on 3/1/15 it just stopped spinning. Only washing maybe 6-8 lbs of wet white clothes straight from the LG washer, which seems to do well. I got one revolution after I turned it on and off and manually changed the load from medium to load, but only one spin before it cut out again. Do NOT buy LG. I read the consumer reports. I purchased based on their recommendations. Dont buy consumer reports. I think theyre being paid.

I purchased my LG refrigerator in February 2017. (Note: it is not yet 3 years old.) I absolutely love the refrigerators features: The 3 drawers in the bottom freezer, the ice/water dispenser and maker in the door, the large, wide door shelves, the separate crisper drawer. (BTW, I still love their design.) The problems with this refrigerator began 2 years after purchasing it. Since then, this less-than-3-year-old refrigerator has completely stopped cooling 3 separate times. We have replaced all the parts in the entire cooling system: the compressor, the evaporator, the filter dryer, and a service valve. It has cost us many hundreds of dollars in labor costs, parts, and food loss. It just broke on us for the last time. We are chucking this lemon and buying a new Not-LG refrigerator. If you look online, you will see a class action suit against LG due to their cooling system issues. LG has known that the design of their refrigerator cooling system is faulty, and they have continued to sell them without addressing their design problems. Once the first year of use is behind you, you must pay for these repairs.In my opinion, LG does not deserve your business. More importantly, you DO NOT WANT an LG! No one wants this much malfunction and trouble.

Purchased a new counter depth LG refrigerator in April 2015 due to the remodeling of our kitchen. Unit was delivered in May and put into operation during early June 2015. Unit ran fine without problem during the warranty period (one year). In late July 2016, approximately 2 months after the warranty expired we experience ice forming on the back of the inside of the unit. Eventually the fan started making noise and the temperature inside did not seem cold. The unit then displayed a code of rf. Since it was out of warranty, I researched LG refrigerator problems and now realized all the issues with LG and their lack of customer care, so I called Sears Home Service. The technician visited the house, inspected the unit, researching the error code and determined the problem was a failed motherboard. Technician ordered a motherboard and advised he would come back when we received the motherboard. We received the motherboard a few days later, advised the technician of the receipt. He promptly came out the next day and replaced. In summary and based on other reviews, I am just another customer who bought a LG refrigerator for a couple of grand and just after the warranty period had to pay approximately $500 to enable the unit to operate. LG might look good but either the design or quality of parts is inferior because it appears my problem was not unique. Advice to future purchasers is avoid LG. Look for a reliable brand.

Bought our LG for $1,700 in Nov. 2005 from Carls Appliances, Fairfield, NJ. It broke piece by plastic piece the first 6 mos of use. Clip broke that keeps left door shut. Drawers snapped off. Freezer leaks uncontrollably forming 1/2 inch thick slab of ice on bottom of freezer. Light inside on top of fridge so hot it warped entire light casing & recently burnt a hole in the plastic cap on an almond milk container kept on the top shelf! - (the light is being repaired by LG in 2 days because they lost a class action suit for knowledgeably selling defective refrigerators that could cause fire.) a recall that we (as a registered purchaser) were not notified about by LG.

My 3 yr old LG fridge compressor stopped working. It is the linear compressor and when the technician came to repair the fridge he stated the compressor needs to be replaced with an updated model. This did not fix the fridge. The 2nd attempt was a different company that stated the first repair was wrong and replaced the compressor and lower evaporator. This still didnt fix the fridge.The first tech returned and stated the lower evaporator was installed incorrectly and attempted a repair with little confidence it would work. I have contacted LG and they refuse to replace or fix the fridge at this point because I cannot find the receipt. I contacted the location I purchased it and I am unable to get a copy of the receipt. At this point the $3800 fridge is just a large paperweight that will cost me to recycle. LG has horrible customer service and refuses to honor their warranty and back their service techs work. I would not recommend buying LG and will not make another LG purchase again.

I purchased new LG fridge Feb 2018. The ice maker quit 3 months later in late May. I have been calling LG as the ice maker is still under the warranty. LG has scheduled 2 different repair shops and I took a day off from work each time. Each time no repairman showed up. When I called the repair shop they simply said We do not work for free. LG does not pay us. Well Im confused now and Im still calling LG to find a repairman to fix my ice maker - it is now October 11, 2018... This was not a cheap fridge...

I have never written a review before but this issue has me so angry I felt the need. Our fridge is 2 years old. We wanted the best for our brand new kitchen... So sadly ALL MY APPLIANCES (WASHER AND DRYER INCLUDED) ARE LG!!! I wish I had my money back. I started talking to LG about my issues in mid-July. I was given two service people in my area to work on my fridge, which was at that time freezing all the crispers to the point I can keep nothing there. The fridge is 60m degrees, crispers at 20, chilling drawer at 20-30, depending on its mood that day and the freezer is holding at 0. One repairman came, talked to tech services and was told then there was a service bulletin on this model. He followed the techs advice and order a new board and a seal. (Customer service lied to me and said there was no service bulletin... told them my husband saw it and read it so they were lying about that!!!)Waited a week for the part. He installed and left. That evening the same error showed up in the screen... E rF... again! Tech support had told him this meant a fan error. He comes back to then tell me TS wants me to shut down the fridge for 24 hours so it can reset, which means you are really without a unit for 48 hours as it takes 24 for it to reach correct cooling temp. So we follow their request and start life out of a cooler. That seems like a very long time ago... Needless to say, the shutdown did not work. The error returned, servicemen refused to come back so I called the other name given to me. He flat out refused to come, stating he had one just like it in his shop that LG (the largest appliance company in the world), could not tell him how to fix, and he wasnt going to get stiffed by them for his effort.I have spoken to LG several times and am currently without a fridge, have a $341 bill for the misplaced efforts on repair attempt, and am waiting another 7-10 days until they decide to let me know if they will fix or replace. I can only assume from what I have learned that LG has a product with such a problem in multiple systems that they have NO IDEA how to fix and can only hope we will give up and just go spend another $3000-$4000 on a new one!!! I have lost hundreds of $$$ in food and expense of eating out because of this. I do not plan on giving up... I plan on turning them over to the Better Business Bureau and contacting a Lemon Law lawyer. I can totally understand that at times things dont work as designed but to tell customers they dont know what you expect is not acceptable to me. They have lost a very good customer over this whole issue. Add up in your heads, LG management, how much your top of the line appliances cost for a new kitchen and laundry room and tell me how many customers you can tick off before you wake up!!!

Brand new LG washer & dryer arrived in less than perfect operating condition. LG could not care less. This is a really arrogant uncaring horrible outfit to deal with. They tell you their rules as they go along. You are treated like dirt and end up spending good money to be bullied by this dysfunctional bloviating giant. DO NOT BUY LG PRODUCTS unless you want to buy headaches. Cannot get service from them. It is almost 2 months since we got these malfunctioning machines and the service outfit has been here once and accomplished zilch. Getting them back is an exercise in futility. LG IS AN OUTFIT TO AVOID. Home Depot, where we purchased this junk should also be avoided. No one home to help a dissatisfied customer no matter how right one may be. Im sure Ill end up in small claims court.

Lots of space, keeps food cold in the fridge without getting too cold. Price wasnt that bad. It is a great refrigerator. It has met all of my expectations. Chose it because of the price and the dependability.

Over time, the heat from the dryer has warped the plastic lint trap so that it doesn’t fit. The lint trap sticks up just enough for clothes to get caught. Because the dryer doesn’t shut off when this happens, it rips the clothes. I bought a linen bag for items with straps but the lint trap grabs anything- sweaters, button down shirts, shorts. I have spent too much money replacing clothes. I bought this product from Home Depot. I made the mistake of reading a Home Depot review. Never again. I’ll be buying a new dryer.

Keeps even temperature, easy to clean, very spacious. I liked the finish on it. Looked well with other appliances that I already owned in my kitchen. It had a nice price point to it, and I had an LG phone that I liked once that made me find the brand to be trustworthy. It absolutely has met my expectations, also I would recommend it, am surprised to have seen an LG fridge as I wouldnt of associated the brand with major kitchen appliances offhand. But more configuration options with the inner shelving. Perhaps offering even more choices in finishes than standard like fashion colors or a retro shape to it like a fifties kitchenette design.

Ive only had my LG appliances for just 3 years. In the first year, I had a problem with the control panel on my stove. The oven/broiler did not work. I called repair. They came out and fixed it (no charge) only to have to call again almost a year later for the exact same problem. I found out that the repairman only CLEANED the unit and put the same thing back in the first visit. Now he had to replace it. Ive had problems with the top basket of the dishwasher. Its off-track and does not stay where it is supposed to.I always have to take special precautions when I pull out the top rack, fear of it dropping!! And last, now its my microwave. It just stop turning and heating up!! Thats it!!! Im so through with LG products!! Ive been a homemaker for 36 years and I will never buy an LG anything!!! They need to stop this foolishness and put out products that will last! - Angry Consumer.

LG has caused a SAFETY HAZARD and is doing NOTHING about it! Following is a timeline of the frustrating and DANGEROUS situation we have gone through with LG in their customer service process. March 18, 2018 - We smelled gas from coming from our 8-month-old LG gas range, which we purchased in June 2017 and is still under warranty. We contacted our local energy provider, CenterPoint Energy. A technician immediately came out. He found gas and carbon monoxide leaking from our gas range and flagged it for leaks.March 23 - After spending hours on the phone with LG customer service, we were finally able to get an LG technician to our house, even though our gas range should have been IMMEDIATELY RETURNED as a FIRE HAZARD. When the LG tech showed up, his device did not even have a carbon monoxide detector on it! He declared there were no gas leaks, even though four people in the house smelled an odor so strong it was causing me headaches and making me dizzy.April 10 - After more lengthy phone calls to LG customer service, we finally got a 2nd LG service technician to come out. Even though we still smelled gas and I still had headaches, this technician also claimed to have found no leaks. April 10 - We were forced to take matters into our own hands and hired an independent plumber to conduct a gas test. This plumber was able to come out immediately after the 2nd LG technician left our house. He found gas leaking from 3 burners and carbon monoxide leaking from the oven. We reached out to LG, and after hours of being transferred from one supervisor and department to another, my call was transferred to a voicemail of someone who had not updated their personal recording since January 2018.April 12 - We decided to reach out to the store from whom we purchased the gas range to see if that would bring any results. Our sales rep is being very helpful and has reached out to someone pretty high up in the chain at LG, although we still have no resolution. April 26 - After countless phone calls back and forth to LG, including one clueless LG representative who called and said This is about a refrigerator, right? we are STILL nowhere. Ive called LG dozens of times only to have my call dropped or transferred from one department to another. Not only is this the WORST customer service experience Ive ever had; it has put me and my family in danger of carbon monoxide poisoning. There needs to be a lawsuit filed against LG; unfortunately I am not in a financial position to file one myself, especially after losing an expensive gas range with no replacement!

About 5 years ago I spent thousands on an LG double door fridge/freezer and the washer/dryer combo. The fridge motor died 2 xmases ago and as they were shut, we lost $4-500 worth of food. Then there was an issue with the washer within 2 yrs., cant remember exactly what. Had that fixed. A few days ago I noticed one of the internal arms inside the washer had come off. I thought it was just a case of hubby screwing it back in. NO. The whole machine has to be taken apart to fix. The other arms are loose too. Its cheaper for us to buy a new washing machine. Its 5 yrs old. Im beyond furious. Never buy LG. Its JUNK.

Purchased LG top load washer from Lowes this past March. I noticed issues with washer May. The Washer machine would not finish its spin cycle; stuck with one minute left for over 20 minutes. Stopped washer. Clothes felt heavy. Long story made short. Ive had two different repair companies visit 4 times in a three month period for the same problem. LG claims part sent out was defective. Last repair person told me I can either accept another appointment with another part (computer) or ask for my money back. He suggested to get money back and another brand. Not LG.When I spoke to an LG rep, he told me the report came back fine; no problems reported. I told him that is incorrect. I called the tech back and explained what LG said. He told me that is not true. However, it is out-of-his-hands. I called LG back, and came across horrible customer service. An LG rep hung up on me regarding to speak to a supervisor. I call back and ask another rep if I can schedule another appointment in order for tech to come out and reverify the same issue. LG rep said I couldnt make an appointment because the report said the machine is ok.I am frustrated and saddened that as a consumer I cant get this resolved. I did go back to the store where I purchased the washer. They called LG. They told LG I wasnt satisfied with the washer and that I have a warranty. Mind you this issue is still under the manufacturers warranty; less than twelve months. I also have a three year extended warranty. I do not recommend anything from LG. The customer service at LG doesnt care about the customer. I have more to say, but I wont. I spent a total of $700 for a washer that doesnt work. LG pretends everything is ok. I spend more time washing my clothes outside my home. This isnt fair. There should be a LEMON law for appliances.

The washer (model WT1201C) only used sufficient water amount to clean when set to bulky, and even then the no-agitator washer would throw the clothes off balance. This would trigger the washer to refill in an attempt to balance the load, which would then throw the clothes off balance, and this cycle would repeat ALL DAY long. I put clothes on before work at 6am and when I got home at 3 in the afternoon the washer was still continuing to fill and spin, fill and spin. I was so frustrated when LG said it was bc of gov. regulations and that all the washers did this, I finally gave up and bought a Speed Queen which works AMAZINGLY well.

My folks had the same refrigerator for 30 years. Ive had this LG only a handful of years and now its junk. Compressor turns on then shuts off after 30 seconds. Paid a guy $60 to tell me its going to cost $1100 to replace the compressor. Forget it. I looked on Craigslist and picked up a free GE fridge from 1991.

LG he washer do not clean clothes. The design is faulty - and now after I have tried to work with this machine, I give up and learn that everyone is complaining about the lack of water that is used.

My husband bought this horrible piece of crap without me. We had it a couple of months when it started to fail. Getting stuck on spin cycle and the clothes were SOAKED. Tech came in and said we have to put it on BULK (never had this problem with other machines). So, he cleared it, and worked on the drain motor. A couple months later (while using bulk setting), the machine did the same thing. In the year and a half since we bought it, it had done this about 25 times. Second time we had a tech come out... tried to tell us the same thing. This item is faulty. Just found out a friend with a front load LG is having the same issue. Never buying an LG again.

I have a top of the line LG refrigerator french doors. Its warranty ran out in November and in January my ice maker broke. 5 months later, 9 parts later and umpteen phone calls, no resolve. I have never experienced such poor service on an appliance as I have this. The service man has been out 5 times. Nice man but speaks very little English - so not sure what he is saying. I am so disgusted with LG. I am putting refrig on Craigslist - best offer and going to go buy a real refrig that offers good service. There are so many choices out there. Do yourself a favor read the many complaints about LG refrigerators and buy yourself another brand. I will never buy anything from LG again.

I have the top loading LG washer without the agitator. I hate it. My clothes come out in a tangled mess every time I wash them, so much so that some of my clothes have ripped and have holes. This has been going on from day one, I purchased it 5 years ago, I wish I had returned it. I even open it during the rinse cycle and untie and untangle them and by the end of the cycle they are all twisted up again!! I will never buy another washer like this again. Give me back the agitator. I have never minded doing laundry but with this problem I dread it.

****Buyer Beware**** Please do not ever buy an LG Appliance! Their 10 Year Warranty isnt worth the paper it is printed on. Our dryer stopped heating after purchased new July 2017. Customer service is absolutely deplorable, with hour long wait after talking to someone about the problem, flat out lies, being given the runaround, promising service appointments and no one shows. Being told LG was in negotiations with a repair vendor in my area and that we should receive a call back within the week. That was 7 days ago. No one called.Called back - another hour of being on hold. Then being told that the 1st service center declined our service appointment so it was being escalated to their 2nd service center. Why was my service declined? No one can say, but supposedly/hopefully the 2nd service center can accomplish what the 1st service center was unable to do - schedule a service appointment. Oh yea, I should receive a call back in 3-5 days from the 2nd service center.After 2 1/2 weeks of the runaround and lies from LG, I am done trying to have the dryer repaired under warranty. I am biting the bullet and calling a repair service to repair my 9-10 month old dryer out of my own pocket. I also would like to note that our case is not an isolated one. A google search will reveal several horror stories identical to mine! Dryer stopped heating and a completely worthless LG customer service experience.

I have only had my LG refrigerator for 5 years and now my freezer has gone out and every repair person says it is the compressor as this is a very common thing with these fridges. Is this not a recalled product? Are you not standing by your product and its parts and are ok with this being a standard? Very disappointed in the fact that your company is not standing by its product and replacing these parts that are consistently failing after only a few years and still not fixed! You are still selling subpar refrigerators! This should be reported to the better business bureau and the Attorney general! Shame on LG!!!! Not only do I have to spend money for a new fridge but replace all the food that will now go bad in my freezer! I would rather give ZERO STARS but it will not let me submit!!!

I purchased an LG Refrigerator and has had numerous problems with the product. LG trained technicians has visited my house at least twenty visits. I have lost food products countless number of times, lost time off and wages from work and I still have a product that has cost me $27,000 worth of frustrations and disappointments. No one has offered me a replacements, food lost or lost wages nor have anyone ever returned a single phone call.The customer service is simply terrible, the person on the other end of the phone talks to you with little or no respect. I had to tell a gentlemen on the other end, Dont talk to me in that tone of voice. They even told me I had to write a letter to the higher management to further complain for, which made no sense to me when they have my record of complaints in front of them. The refrigerator has had 3 compressors replacements, an ice maker, the entire Freon system w 5 lbs of Freon, the motherboard and God know what else. I can go on and on about my experience with this product but I dont know if it would benefit anyone or even if it will get posted. I can say I wont stop until someone has heard me. Another weekend without a refrigerator!!!

I purchased this machine with high hopes of getting an energy efficient machine that would properly clean our clothes. It has proven to be a terrible disappointment. Even when I pretreat stains I have had to wash the clothes more than one time just to get the mark off the clothing. How is that efficient?? I have pulled items out of the washer that have areas that hadnt even gotten wet. How is that going to clean the clothes?? It has been a frustrating experience and I would recommend that anyone considering this machine reconsider their purchase. If I hadnt spent so much money I would go out and buy a different machine today.

I only wish I would have done more research before purchasing our LG Refrigerator. It lasted one year and six months before it just quit cooling and freezing. I have been dealing with LG Customer service for the past three weeks and I can honestly say I have never experienced such inadequate and disingenuous customer service in my life. If you purchase an LG Refrigerator after reading all of these horror stories you would unfortunately deserve what you’ll end up with. A big beautiful stainless steel box that is useless.

My husband, who does all the research, said that LG was a good brand, and so we got their refrigerator. We like the double doors and the ice machine on it. However, within two hours after it was opened up, we got an error message. LG replaced it, so we ended up getting a second refrigerator.

My LG 3650 washer lasted 40 months, with a 2 person household. Died, needs a $700 repair of the modular control panel at the back. I contacted LG to ask how this could happen, and they wrote back that they would pray for me (honest - we see youre dissatisfied... youre in our prayers). They offered no advice as to why the washer failed, or what to do other than an expensive service company 100 miles away. DONT buy these appliances. Ever.

The LG refrigerator I purchased in October 2017 failed to freeze or cool on August 8, 2020. I called Appliance Service Center USA, waited online for 20 min and asked for service. They offered ASAP, I said yes, they said the soonest would be August 18! ASCUSA said I could buy a countertop refrigerator or rent one and they would decide if they would pay for it! The tech arrived and looked at the unit for 5 min. and said the compressor failed. He said he does not know why he was sent because he didnt work on that repair. He asked for a new service date and said they would call me. New service date would be August 24! The unit was repaired with a new compressor but who knows how long this one will last. Two things here, dont purchase an LG refrigerator and if you make that mistake, plan on no repair service for weeks. Who needs a working refrigerator anyway!! What a disaster....

This has the same style filter as all of my previous dishwashers, but this ones filter assembly does not come apart for cleaning. When the glasses have sandy bits left on them I remove the lower spray arm and the water guide tube on the back and take out the grids, screens, and mesh screens in the bottom. After brushing and rinsing everything I put it back together and it is good to go for another 6-8 months. The problem with this unit is that the lower screens, grids, and mesh is one-piece. It does not come apart. There is trapped grunge inside and I can shake some of it out, but most of it remains trapped. I called the company. She just kept repeating the manual- It is self-cleaning, you do not need to clean it, removing it voids the warranty. The manager said to call the repair technician. I ordered her to send me to their service/repair department so they can advise me how to clean this unit. She said they wont speak to me unless I am an authorized technician with an official technician number. She kept trying to set me up with an appointment with a repairman- while telling me that the warranty wont cover this. I will have to rinse and shake the filter unit and hope I can get out; if not, I can order a new one from Sears for $60.

We purchased an expensive LG French Door Refrigerator LFXS30766S/02 October 31, 2015. Two weeks and a half weeks ago (at not even three years old), the ice in the door melted all over the floor. Then, the whole thing died. I called LG and was told that someone would call back in 3-5 business days to schedule an appointment. No one called. A few days later, two huge boxes from FedEx randomly showed up. They sent a compressor and two other parts without even looking at it. Still no call. After reading an overwhelming amount of complaints/reviews and finding out that no one around here is willing to work on LG, we decided to just purchase a new refrigerator.We had lost at least $500.00 worth of food and not taking any chances. Who knows how long we would have had to wait. At 12 days in, LG called to see if anyone had called. I had told them no. 14 days in, another person called to ask the same question. I cant believe they havent been held accountable for this issue. Thankfully, we had our new refrigerator delivered this morning and had the LG piece of junk hauled away. We will never purchase ANY LG product again.

I purchased an LG stove and have already been through 2 sets of knobs that continuously break. I see many others on this site have the same problem. This is a defect of a part that used shoddy materials or bad design.

Just doesnt do a very good job of cleaning clothes. Wastes tons of time filling with water. Also front loader oftentimes wont spin due to balancing, especially bulky loads or small loads. Just an all around pretty lousy washer.

In August 2009, I purchased $5000 worth of house appliances (refrigerator, range, washer and dryer) with extended warranties from Best Buy. The LG refrigerator, LSC26905SB, has not operated properly since day one. Best Buy came out once every three months with an inoperable ice maker. After the first year, Best Buy informed me there was no extended warranty on the refrigerator. I called Best Buy corporation and explained that the online customer service representative forgot to give me an extended warranty on the refrigerator. They told there was nothing they could do. Fast forward to 2012, I am replacing the ice maker chute which is $289 and the ice maker tray drips which is another $200. I believe Best Buy intentionally left the warranty off of the refrigerator because it is a piece of garbage. Of course, I requested a copy of my receipt and Best Buy stated they dont have a copy.

I purchase the LG High-Efficiency washer and Electric dryer in 2011. For the past several years the bleach dispenser has become increasingly rusted, and now it is to the point where the clothes washed when the bleach dispenser is used are coming out with rust stains. I thought it might help if I left the washer top open after each wash to allow it to dry out, but this has not helped, and the top is becoming so rusted it will soon be unusable. The dryer no longer completes a full cycle on most of the settings - it will begin and then shut down within a few minutes. I am very disappointed in this product and will not purchase another LG set again.

Purchased an LG refrigerator 5 years ago at a cost of approx 3000US from Brandsmart USA in South Florida. The unit was shipped to Trinidad and Tobago W.I. The compressor failed a week ago. LG boasted of a 10 yr warranty on the linear compressor. After reviewing on the internet, it would seem that LG has a major problem with this model compressor FC75LBNA. and instead of doing a recall or ensuring the problem with the compressors are fixed, they continue to sell the same compressor with the same fail issue. My local service tech who inspected the refrigerator said every other LG unit he attended to had this exact problem. (Yes there are more suckers like me here in our country who got fooled by LG) Long and short LG USA said my warranty is void because the unit was shipped out of the USA. This was not told to me by the sales rep at Brandsmart who were quite happy to take my money. So now I either throw out a 3000US unit or import a compressor and quite likely experience the same problem again.

I purchased an LG Gas range in November. Stainless/Blue interior. From the beginning, we could smell gas every time we turned on the oven. I researched the problem and several sites suggested the smell was because it was new and would go away in time. Ten months later, its as bad as ever! My daughter has Down syndrome and doesnt concern herself with the oven. No matter where she is in the house, within minutes of me turning on the oven, she literally goes into a gag mode. I have to open the windows and doors. Its so bad. Also, have had more than several dozens of times that a sleeve or bump turns on the burners. They are that sensitive! Why doesnt the company recall this product??? Horrible. Dont buy this product!!

I purchased this machine for 962$ 3 years ago and it is the worst washing machine Ive ever owned. It is locked up now with a load of clothes in it and the electronics are completely dead. It will not respond to any reset even though it has power. They want to send a technician to the house at my expense. I dont want to invest any more money into this machine because even when it was working it was a lousy machine. I will never buy another LG product. I will advise all of my friends of this experience. I just wish I had visited the online reviews and read about other peoples experiences with LG before my purchase. They have a very poor reputation.

I have just ordered a replacement lint filter for the second time since I’ve had my LG dryer. The top right corner lifts up and attaches to tops, strings, other clothing and rips them and destroys them completely. I’ve tried to ignore it on occasion until my kids start complaining about their clothes as well. I wish we could get compensated for the amount of money we’ve lost in having to replace items. I hope my next order for my replacement lint filter comes soon.

This was the biggest mistake buying the LG LFX 2578ST. After only 6 months the compressor conked out. LG has left us waiting for a replacement compressor on order that will take 2 or 3 days at which point the repair person would be sent out. I have always bought Miele and Bosch appliances but because we had space limitations the LG was perfect, looked good and had all the features we needed. The fridge I replaced was 12 years old and we never had a problem with it. LG has been less than helpful and really left us stranded with no fridge. I have no confidence in their product and customer service has been disappointing. They are not solution focused, have no intention of replacing the fridge and state they will cover only $250 in perishables in a lifetime. I would not recommend this product, have found the entire experience frustrating. This is a company that does not stand behind their product nor do they practice the art of great customer service.

The LG washer leaks water. Ive only had the washer for 2 month, and in that time I have made 7 calls and taken off work 4 times to meet the LG repairmen. Yet, the washer continues to leak. Upon contacting an LG supervisor, her response was a weak sorry. I would strongly urge anyone considering the purchase of a washing machine to never buy a LG washer. The LG machine is unreliable and LG service was hollow.

When we lost cooling in the fridge and freezer I contacted LG who told me to contact Mr. Appliance in NH who were their authorized repair representative and who would charge us $89.95 to diagnose the problem. I scheduled an appointment and took a half day off to have them come to diagnose the problem. They cancelled the appointment 15 minutes before they were supposed to show up. I rescheduled another appointment for another time (again taking another 1/2 day off) for them to say Yup it is the compressor and to say Now we have to order it. Third time (again taking a half day off) they came, took out the compressor, turned to me and say that the compressor in the box was the wrong one and that they would have to come AGAIN.First, if you work, then it is better to purchase another fridge since they only work monday through friday and if you would have worked instead of taking time off you will have made enough money to buy another fridge. It will be cheaper. Second, DO NOT purchase an LG appliance. They are horrible about their warranties and they probably do this purposely so that they do no not need to make good on their product. I will never purchase an LG appliance again. Save your money.

The LG washer WT7100C leaves a soap residue, lint, hair etc. on all dark clothes washed. I use a timy amount of liquid soap, on third brand, re wash with no soap on speed cycle and may come out with clean clothes. I called the company and they sent a repairmen out who has seen the same problem before, replaced all boards, checked all fittings, etc. all to no difference in cleaning. The washer is 15 months old and I would throw it if I could lift it!!! Just purchased a Samsung for another house I own and have no problems with it. A pleasure to use.

New LG washing machine default wash setting of NORMAL only fills tub with about 1/4 of water. I watched a complete wash cycle and some of the towels were never submerged in the water. They did not get sloshed or agitated in any water. They just stayed in a pile above the water line. This is terrible. I called LG and they told me that was normal for the NORMAL setting to save water. If I put a lot of clothes in the tub I have to choose the bedding setting so the tub will fill with water and the clothes then get washed properly. I am so sorry I did not check and observe this as my 30 day free return period has passed by just 10 days. I would definitely have returned this washing machine if I had known it doesnt have a means to sense how much water to put into the tub. Also trying to get service on their website is not easy. I will never buy any LG product in the future. LG = Living Good, well not for me.

My husband and I bought one of our first brand new appliances last April when we purchased our first home. It was an LG dishwasher and let me just start off by saying that it is the worst appliance I have ever used, which is completely disappointing. Out of all of the machines I have used in my life this one wins the prize of worst dishwasher. First of all, when I am busy cleaning the kitchen I have got to remember to pull out the bottom rack slowly and carefully, otherwise it will just fall off the track. To say there is a track though isnt really accurate. It seems like LG just decided to throw some wheels on the rack and call it a day. Dont get me wrong, I dont come in like a raging bull and just throw everything open. I just dont think it should have to be in my mind to remember to open slowly so things dont get all thrown off. Its very annoying.Another issue I have is that the dishwasher doesnt clean! The normal cycle will not clean my dishes. I have to use the heavy duty option in order for them to come out even a little clean. I have always rinsed my dishes before putting them in any dishwasher I have ever used, but this one requires my dishes to be put in completely spot free. If they are not spot free, they do not come out clean. It really is almost pointless to even use our LG dishwasher. Last but not least, the soap dispenser gets stuck quite often! I run the dishwasher on the heavy duty cycle for almost 3 hours, and find out the soap dispenser didnt even open! We bought our machine from Home Depot in Pontiac, MI and cant imagine buying another LG appliance. We were excited to have our first new appliance but were let down. Lifes good but LG dishwashers are not.

I had purchased a LG Front loading Machine. The installation Technicians arranged were Pakistani Drivers who are unaware of Machine Programme. The Machine was left out with an error. The next day I did visit the LG showroom to state the problem and take back the machines. They agreed to take back the machine due to bad services.

I had my LG microwave for three years or so and my wife was cleaning it gently with Windex (to get the grease off of it since it was also a range hood), when it stopped working completely. Be aware, LG and other uncool companies are making products that cannot be cleaned. Its sort of like buying a car that cant be waxed. It pretty much makes you never want to give their lousy company a dime again. I then bought a touch strip from an appliance repair site for cheap and repaired it myself. We now keep it in the garage (its huge!), but at least we didnt lose the whole $1000 investment. There are videos on YouTube that will help you do that. However, my main point is that you should never buy LG products. I know I never will again. I wont even buy parts from them. Thats what they want you to do!

I received an LG front load washer at 12 noon today. I did the first load which spewed soapy water on the floor. I did subsequent small loads with no overflow. The dispensers retain clear water after cycle completed. I contacted LG to question why the water remains in the dispensers and why the overflow. I was informed that I used too much soap which caused the overflow. This is my second LG, and I am no dummy. I know how to fill the soap dispenser to the normal or max levels using HE products. The response from LG is We only recommend 2 tbs for a big load. I measured the amount of liquid to fill to the normal mark which is 5 tbs and to the max level which is 7 tbs.I explained this to the LG rep and the response was, We have already sent this numerous times to the designers. WHAT??? They know about the problem, continue to produce the product using the same improper guides in the manual and intuitively, the consumer follows the dispenser level marks and provide no ALERT to consumer!!! Of course, I still needed to know about the clear water remaining in the dispensers. That is normal. The dispenser dispenses by overfilling the drawer, that is shy there is water remaining at the end. Of course! We all want stagnated water to sit in the drawer possibly turning moldy and smelly to be dispensed into the next load of wash! I am absolutely incredulous!How can a manufacturer possibly continue to produce and sell such a subpar product? I was pleased with my last LG that performed well for 6 years and recently started to overflow and would not pump the water adequately out of the washer. Not wanting to put money into repairs, I foolishly elected to purchase a new and improved LG washer. What kind of fool am I?

I have had this washing machine about a year and noticed that the blanket’s come out as dirty as they go in. The clothes don’t get clean. I haven’t had it break at all but the quality of the washing is so bad I am going to try and sell this one and buy a front load. I have to take my clothes to the laundromat to make sure they get clean!!!! Why did I bother with this piece of junk? I would leave no stars if that was allowed. They should recall all of these and give us our money back. I will NEVER buy a top load again. They just don’t clean like my old front load that lasted about 10 years before I had to replace it and I had to pick a piece of junk. Anyone want a used washer? Sell it to you cheap!

The large LG refrigerator is simply terrific! It has 2 freezer drawers on the bottom and a really large refrigerator section with a giant pizza-width meat drawer. We chose the stainless steel finish and, admittedly, it is hard to clean but looks so nice when you polish it. The top double doors have just the right storage on the inside. The 3 fruit/veg. containers are nice and big. In the freezer I have unplugged the ice maker, because it took up too much room and simply leave an ice tray across one side of the top section divider. It allows for sections of food to be stored without being in a jumble. It is a very large and tall fridge and I didnt mind doing without the cupboard section that usually is hung above. I found 3 woven baskets that simply sit on top and look very nice there.

I purchased an LG French door refrigerator for my newly remodeled kitchen in December of 2008. During this time, I have had 9 service calls - 8 of which pertained to the water system. Each time, there was leakage in the rear of the appliance which remained undetected for some time since the fridge was built in. When finally discovered water had been sitting on my hardwood floor for days and days. The plastic water tube along the back of the appliance split twice and water valves failed 3 times. After awhile the sitting water eventually seeped into the underlayment of my hardwood floor and wicked its way out and under the floor of the eating area of my kitchen which then warped the floorboards terribly. I now have a warped, bumpy floor, very noticeable and will have to spend $3,000 to have the entire floor redone. After repeated attempts for relief from LG, I was told I had not saved all the broken parts so I had no evidence and therefore they would do nothing. Who saves the broken parts once they have been replaced? NEVER, NEVER purchase an LG refrigerator. Every time a serviceman came over he said Oh ya, LG is no good. This is not the first time I have had water and ice in the door. My last fridge was a Kenmore and never saw a sign of a leak. AGAIN, NEVER, NEVER buy one of these refrigerators.

I must agree with the reviews Ive read on this site. I purchased my LG washer and dryer in June of 2016. If the fact that it takes forever to clean my laundry which doesnt come out clean, it produces a terrible smell! At the floor level there is a drain and filter which instructions advise to clean monthly. It is hard for me, at 70 yo, to get down on the floor on my belly to clean this contraption, but it must be done. Draining the nasty water from this little hose (about the size of a pencil) is more than a notion. I agree with many others that for what I paid for this machine, I should have gotten a better product. I will never purchase another appliance with the LG label. Any others have experience with this smelly filtration system???

Over the years we have had a number of refrigerator brands and have never had any major problems. Our LG refrigerator has lasted less than 2 years and after 4 weeks of dealing with this company we are still without a refrigerator. The unit stopped cooling and we called customer service. Seeing that it was a refrigerator we thought a day or 2 and it would be repaired. It took a week for their service rep from A & E Appliance Repair to arrive. It looks like this company has some connection to Sears. Then another week went by before a part arrived. Looking at the control board that arrive it had broken clips and it didnt look new. A few days later a service rep arrived and installed this part, no change no cooling. He indicated he would have to order another board. At the time didnt think this might just be a scam of sending out a used board. After 2 more weeks they are saying it is on back order and dont know when it will be available. The conversation is turning to buying a service contract. I have now spoke with 10-15 reps in LG customer service and a number have indicated they will expedite the process and get back to us. Never happens. You can never get back to the last person you talked to. I have seen some references to a class action law suit. This looks like the only hope anyone who has purchased an LG product has to recover the loss.

After reading the reviews here, I realize I am not alone. We bought our LG oven prior to buying the LG dishwasher.... a few years apart. Initially, I did not have any real problems with the stove/oven EXCEPT that the control panel cracked shortly after we got it, like a month. Fine, everything else was working. We let it go. BUT, now we are having serious issues & of course, they all came to the surface right before this holiday season. Just before Thanksgiving, the stovetop burner would not turn off. I thought it was just my husband being an idiot as he was rushing out of the house making a Jambalaya for the Giants’ pregame tailgate. However, it turns out he wasnt making it up.... It was hot for a long time and would not turn off. HS, hot surface, was the code but the burner was glowing bright red as if it were on HIGH. Took forever to clean that pan. My Le Creuset no less. Then after that, the oven started burning everything and cooking things funny. Burnt on the outside and mushy, undercooked on the inside. Last night, I tried again to use oven.... F-9 error came up. I turned it on and off. Yes, that was my solution in the moment. Now I see that the ovens with that specific warning are a SERIOUS FIRE HAZARD. The ovens catch fire from the malfunctions according to other reviewers. This is shocking and a real issue. I have 3 kids. Honestly, I cant believe Home Depot carries LG after reading all these other accounts of LG breaking down & just not working.So, no holiday cookies or turkey this holiday season b/c my oven that is LESS than 4 years old malfunctioned & is a piece of crap!!!!!!! No food memories with my kids that you daydream about, look forward to with holidays approaching. Nope! Hopes and dreams dashed by LG. And forget about getting a repairperson to come to work on LG. I called several places in the area, and they practically hung up on me when I said I had an LG. As the previous reviewers noted, repair must be done by certified LG contractor.Finally had Ultra Wiz (recommended through LG consumer support) came to take care of the LG dishwasher, which I stupidly bought not realizing LG sucks. The LG dishwasher is quite possibly the worst dishwasher I have ever had. Pretty much had problems with it after 6 months. Within 18 months now, I have had the dishwasher serviced 3x. Ridiculous. As I write this, I am on hold with LG begging for a refund for the stove but that will probably only happen when hell freezes over. Nope, as usual... They say I have to pay for repair and then my case will be presented for evaluation by said mystery higher up. So, I have to spend more money on junky LG product to even get consideration for a refund.... I would take half of what I spent on the stove at this point and put it towards a product that actually works.The only reason I am not stark raving mad is b/c we are about to renovate our current kitchen, and I am getting new appliances anyway. BUT STILL LG is horrid. Never again will I recommend, let alone, buy another single LG product. NEVER. I wish we could ban together and sue LG. Btw, the CEO Bon-Joon Koo is worth 840 million! No wonder he looks so happy in all the photos.

The power button on the washer will not turn on, you have to unplug it then plug it back in after 2 minutes, it will then run one cycle. Called the 1-888 number for Canada helpline to run a diagnostic test with the phone tones using the washer. I honestly believe this is a trick to get you to call and have them try to sell you more warranty. They were no help whatsoever, the information on YouTube is much better and in the end, I ordered the part and repaired it myself for 1/4 the cost. There should have not been any costs for a 2-year old washing machine used by a family of 4! Dont BUY LG WASHERS.

$2,000 French Door Refrigerator lasted two years, seven months. Cannot be repaired per a local repair man I paid. LG Corp has been useless to deal with. Im going to rope Sears into this as well since I bought this POS there. They wont help either. If you are buying a fridge do your homework and buy the extended warranty. Stay away from LG and Sears if youre smart.

Compressor failure twice in a 4 year old fridge. Failure in April 2019. Compressor replaced. Failed again May 2019. Now informed by LG that it should be junkedand we need to buy a new fridge. Service very slow as well. Very unhappy when told that they only last five years. Now have seen many other complaints about same issue with LG fridge.

Bought LG washer and had nothing but trouble from the minute this washer arrived. The motor and tub fell out at our front door and had to get another machine. Then when the new machine got to our house - had ongoing water leaks and still is leaking water. LG will not fix it or repair it because they say its out of warranty now even though it was just fixed. Apparently there is no warranty on work performed by a service center? Shame on LG for not taking care of its customers, will be buying a different brand for sure.

I sure wish I came here before purchasing my LG LFXS29626 refrigerator... As has been noted, a little over 2 years (gee, theres a 2 year warranty... hmmm), the fridge died. puddles on the floor, which I thought might be from the water filter, began forming... Before I realized it wasnt cooling, $500 worth of food had to be tossed into the trash... 1 week later, a service guy fixed it (replaced the compressor, added coolant)... it now rattles, and it isnt cooling... they are coming back again on Weds (5 days from now) to try to fix it again... I dont have much faith. One thing I will say... CALL LG. They covered the labor and the part, despite being past the 2 years. Dont let them tell you theyll cover the part but not the service, as this problem is PREVALENT, and they are (Im sure) just trying to avoid a class action lawsuit at this point.

My brother bought my mother a state-of-the-art LG washer. It is supposed to wash and dry all in one. At first, it worked good. However the drying failed and LG sent out a repair man. They told my mother that it was her fault that the machine was not working (pilot error) wrong! I tested it myself. I spent hours one night doing every combination the book asked and followed the repairmans advice as asked. It did not dry properly. I cleaned the traps and drain the water from the drain hole. My mother has had clothes all over the bathroom to dry her things. She has had LG get repair for the same problem over and over. This time it burst some sort of air line and made a screaming vent of air. I happen to have been visiting her when it happened. The repair man could find nothing wrong other than it not drying. Mom talks my ear off over the matter and all she wants is to wash and dry. She is running back and forth to the laundromat. She is 72 and should not have to have this type of problem. I know she will not run it now. The machine had scared her on the air whatever. The machine is still under warranty but all they do is try to rip her off. One service sent by LG wanted $65 to even touch something not covered. She asked if he could fix the garbage disposal and he did, and charged her $95. I was smoking hot when I heard. One he was there to fix the LG, but took her for 95 dollars for a clogged disposal. I am 300 miles away and all that keeps happening is I talk to the damn repairman via phone. Anybody have any idea on what I can do? The machine was over $1200 and it only washes a few things at a time. My brother was trying to make things easier for her getting the machine as a gift, but it has made her life hell. She would have been better with her old upright washer. And of course the machine worked the two days he visited. He was impressed with the bells, whistles and lights. How can a company like LG get away with this?

I bought an LG French door refrigerator 3 years ago and I wish I would have seen these reviews back then. Please DO NOT purchase an LG refrigerator! Listen to the people who wrote the bad reviews and do your homework. We all have the same reoccurring problem. The compressors fail by the most 3 years. Mine failed after 3 years and then again after 2 months. Twice in two months I lost my food. The first time in January of 2020 and then again in April 2020. They compensated me the first time for food loss but the second time they denied me because they said 12 months have to go by before they can compensate me again. Whoever thought this would happen again within 2 months. This time I lost more food cause I made sure I had enough food to last me for 3 weeks since we are in quarantine. It is very stressful during these times to try to stay safe while shopping. I had to wait one week for a repair man to come and worry about us staying safe and distant when he was repairing. I lost all my food and had to purchase a limit amount of food to fit in my cooler with ice. This imposed a tremendous inconvenience since I had to shop at least three times that week. I called customer service and all they could say was sorry about that maam. Are they really sorry? This was not my fault but a product failure and they should be responsible to accommodate their customers with their needs. I paid $4,000 for this fridge and I did not expect this to happen so soon. This must happen quite often so they implemented a rule about compensating after twelve months. Be careful. Life is not all Good with LG.

Model number LFC23760ST. My wife and I purchased this refrigerator with French doors and bottom freezer at Best Buy at the recommendation of the sales person. It seemed to be a good refrigerator until we used the ice maker. The ice maker is designed very poorly. As the ice cubes begin to build up in the container the ice begins to fall out of the back and underneath the freezer drawer and causes the drawer to get stuck. This happens on a constant basis whenever the container gets close to being two thirds full. Another downfall of the refrigerator is the crisper shelf and Im sure that all the other glass shelves have similar problems. From what I am able to determine the shelves are made of tempered glass. This is the first time I have taken the shelf out to clean. I did not take the other shelves out to clean, just the crisper shelf as Ive always cleaned them in place. I first left the glass shelf sit for about 15 minutes while I cleaned out the inside of the refrigerator and other parts. I then began to wash the glass shelf with lukewarm soapy water, and then I rinsed it off and let it stand for about seven minutes. There was still some water on the glass so I decided to wipe it with a clean cotton hand tower. While drying the shelf the action from slowly and softly wiping the shelf of remaining water it made squeaking sound when a glass window is being wiped clean. Then all of the sudden the glass shelf exploded on the third or fourth squeak. I mean, the glass shelf literally exploded and shattered. It did not shatter in place as a person would assume. I had glass all over the sink, counter top, all the way onto the top of the range, onto the window sill and all over the floor in all directions with the glass shards being about five feet away. I even had shards hit me on my body, arms and face, but luckily none got in my eyes. As a handy man who cleans many apartment units and replaced appliances, Ive cleaned over a hundred of refrigerator glass shelves and never once had this ever happened. Guess I should have taken pictures and send it to LG. Now I have to replace it and its over $50 but Im going to call LG and see what they have to say. If you have ever seen an opera singer singing and breaking a glass, this was similar except on a larger scale.

After multiple breakdowns, LG accused me of buying a used defective refrigerator. The French door unit was purchased NEW at Home Depot. LG finally claimed that there were duplicate units out there with the same serial number, and that I had received the good one. How can there be duplicate serial numbers, where one unit is a defective unit? Very suspicious. Departments of Consumer Affairs in three states got involved, and the New Jersey arbitrator was so exasperated with LGs tricks that he advised me to take LG to court.

The refrigerator is great, the ice maker on door to give more space. The temperature is consistent. The 2 bottom freezer makes it easier to open. The sale price is good for the money. Top shelf slides back to open to fit a gallon jug.

LG refused to acknowledge that major repairs 15 months after purchase of a washing machine is a problem. They had no interest in helping me after calling the company. Water leaked out of multiple cracks in the drainage tubing and flooded my floor. The repairman said LG often has many quality problems and highly recommended to never buy any LG products as the company does not stand behind them. I will never buy another LG product again.

1.5 years after buying a brand new LG stove, it broke down. Brand new LG fridge and freezer broke after 3-4 years and we called someone to fix it at the same time, they told us it would be $80 to bring someone in. We agreed. They then told us everything had to be replaced and charged us $400 for that information without a single warning that we would have additional charges after that $80. Instead we were told when repairs are made the $80 would be subtracted from the repair cost except the repair cost was more than a new appliance. STAY AWAY.

Purchased a very expensive LG washing machine. The leak had been ongoing for a couple of years and was caused by a very cheap neoprene gasket (20p to replace) behind the soap draw, this in turn leaked onto the main PCB at the bottom front left of the machine causing this board to fail with a loud bang. The reason why I am not going to buy an LG appliance again is two fold. Very well made appliance (mostly) yet a small cheap component failed after just 2 years which then lead to a major component failure with no real noticeable warning. Replacement parts are as expensive as a new cheaper machine. Customer services is diabolical I had to email the UK CEO just to get customer services to call me back and yes of course the problem was denied (despite many other cases on the internet) as a known fault. Conclusion buy 3 cheaper machines for the price of 1 LG......... SIMPLES. This is known by LG customer services yet they choose to deny its a known problem.

Did research when we built our new home on 2014 for a new washer and dryer... LG reviews seemed good. We were dead wrong. We have a top loading washer and matching dryer. This washer is ridiculous beyond compare. Clothes never seem clean, but the worst part is it is constantly unbalancing and using up tons of power and water. LG support said nothing they can do... WHAT??? The dryer, I have yet to have ONE SINGLE LOAD completely dry my clothes without having to restart it at least an additional cycle. I cant believe LG gets away with making a product so lame. STAY FAR, FAR, FAR AWAY!!! No stars is what their products deserve.

I purchased an LG washer and dryer at Home Depot in 2013. I also purchased a 3-yr service contract. So its four years later and the washer vibrates and the tub hits the external walls of the washer. I called LG FOR OUT OF WARRANTY SERVICE. They would come out and fix the washer for 307.80 including parts. A flat fee. Service would be performed on June 1st. Today is June 1st. Called the service and they did not have a record of a scheduled repair. Called LG. They called the provider and confirmed that I didnt have a scheduled appointment. They would cancel and I could reschedule. Nope, just refund my money. After several calls including transfers to other departments and hang-ups, I found I could not cancel over the phone, but must e-mail some other site and apparently beg for my money. Contacted other site by e-mail (No reply). Called my credit card company to protest the charge. Sent another e-mail to cancel the order. Waiting for a reply from LG. READ OTHER REVIEWS ON SITE, DONT BUY LG.

Purchased my LG French door refrigerator in 2015. After the first year of owning it, the water lines froze up completely and started freezing the inside of my refrigerator. Service tech sent out to fix. Cost was more than what it should have been to fix a refrigerator that was just a year old. Then year 2 another service call and money spent out of my pocket to fix just to turn around and call them 7 months later. After more money was thrown into the refrigerator it was fixed only for a short time. In 2018, had another service tech come out and he could not tell me what the issue was. Call again, another service tech came out and we were told it was fixed. 2 weeks later I called again because the fridge had stopped Cooling yet again and again we lost most of the food inside. This time we were sent parts and the Tech that came out said it would cost over $1,000 for labor and we didnt have the parts that we truly needed. The service technician somehow broke the back panel of the refrigerator also. This was in July of 2018. The tech left the refrigerator taking apart and in pieces. Over a year later 2 October 2019, the appliance still sits in my house with the parts out of it and I have a non-working refrigerator. I purchased a small used refrigerator to get by until I was financially able to purchase another refrigerator. In 2015, we suffered a house fire which was a total loss so when I redone my kitchen I read reviews and thought I was making an informed purchase. Was I ever wrong!! My LG refrigerator isnt worth a dime and my LG dishwasher has had several issues in which Ive not even bothered to try to get fixed. I have just dealt with these issues myself also I have a LG washer and dryer. Luckily I havent had issues with it yet but I wouldnt be surprised if and when it does happen. With a name brand such as LG you would think they would do more for the customer. I finally spoke with LG again September of 2019, as I had heard they were covering certain aspects of French door refrigerators being fixed in the hopes of getting back my $2,500 refrigerator but still nothing has been done. I would steer clear of LG appliances in general. But more importantly I would make sure I stayed away from any LG refrigerators as they do not stand behind their product. This was the first time I had purchased so many appliances at once and lesson learned the hard way!

NEVER PURCHASE A LG PRODUCT! I purchased all new appliances for my kitchen. Less than 10 months ago. The seal cracked and the light stays on constant. The sensor is very annoying. Going off all hours of the night. I have called Lowe’s to get nothing but a runaround, called LG numerous times, one service man showed up and never returned. The next appliance repair man notified me and cancelled due to LG not paying service providers for their work. On top of when I call LG, I am placed on hold for over an hour every single phone call and never make any lead way. I actually filed a claim the beginning of November 2018 and just a few days ago they tried to say my warrant had expired. I am irate and feel with all the complaints I have read on here, the company should be shut down by consumer service. How ridiculous to take advantage of consumers. Also, their extended warranty is just like throwing money into a fire. So useless! I have never been so upset over a purchase of any appliance like I am today with LG. I will never purchase another LG product nor will I ever shop at Lowe’s again! Less than one year old and no one will stand good for this “Lemon” of a refrigerator. I hope these people that treat others so bad get what they deserve after leaving this earth. Some of us work hard, do the right thing, and get walked on by shysters like LG. Very, very sad! I teach children to make the right choices in life. How upsetting to have to deal with inconsiderate businesses like LG. I really feel for the people that work for them. I would be embarrassed to admit that I worked for a business like LG. If you can’t afford to stand good for your products, you should just quit building junk!!! It’s a big rip off! LG is JUNK! They will never get my business again. BEWARE of THEIR LEMON PRODUCTS!

I will never purchase another front load washer again. You apparently are unable to off set problems with a load when it becomes unbalanced. I continually stop the washer, readjust the load but it will not complete a final spin on many items, mattress covers and various sizes of rugs or blankets. With a top load, you are able to redistribute the items and it continues the cycle with no problems!

Throws errors LG refused to fix. 2 months old. 3 errors. Model WT7060CV: We purchased from well known retailer, upgraded all external hoses, faucet, etc. at time they installed. Within 2 weeks, started getting errors requiring reset, that worked, now at 2 months of light usage, vacation home, the error claims no water coming into tub. The symptoms however are conflicting: water fills tub and washes, then as it goes into spin, error thrown, tub drains, washer stops working, items in washer are wet. Now we cant get washer to work at all, the current error says requires repair person, we call retailer, they give us LG Customer Service, customer service tells us the problem is no water is coming into tub, I explained that was not the case and reiterated symptoms.We did video call with LG, they found no problem and said the hose must be clogged since no water was coming in. We said yes water is coming in, they said to clean the filters which required taking back off of washer but they wouldnt stay on the call to assist, I said water is coming in and seems odd that after 2 months the filters have to be cleaned and I am not comfortable doing this on my own, they said to stop repeating myself and hung up on me. They gave us 2 repair people in Seattle, 1 out of business, 1 never called back. I asked for repair services closer to East side because anyone further out wont drive to our location, they gave me 2 that are further away than first repair service. Retailer told us LG was supposed to call repair service not us.Now the retailer, who really has been super helpful is dealing with LG and is going to pay for an LG repair company closer to our location that is not on LG authorized list to go out to try to repair the machine. The retailer told me LG is extremely difficult to work with when issues occur with their products. Lesson learned. DONT BUY LG, I now have a shiny new 2 month old washing machine that does not work and neither the retailer or LG will take back. The good news... The dryer works fine. So far.

Works as described. Quick temperature and easy to clean inside. Works fast and perfect. Much better than air fryer and food does not get dried. It heats up faster than other brands oven, so you can prepare a meal quicker.

We bought our first LG refrigerator three years ago after studying online reviews (not customer reviews, quality reviews) that convinced us LG was making the best appliances available. Those reviews were dead wrong. Our refrigerator made very loud vibrating noise immediately. We had a service person come out within the first two weeks. He ordered a replacement part and came out again several weeks later to install. That “fix” failed. It became increasingly difficult to get LG to respond to our concerns. After a year of complaining pointlessly to LG we went back to the retailer whose immediately agreed to replace the refrigerator, to our pleasant surprise. Unfortunately, we made the mistake of accepting a new LG refrigerator on the assumption that our first LG was merely an unaccountable lemon.Wrong. The second LG has been nearly as loud as the first albeit the noise did not start immediately. The vibration built up over time and is now every bit as loud as the first. In reading the customer reviews now, it is apparent that our experience is similar to many others. Poor quality components, extremely poor service, no follow-up. I will never buy another LG appliance and will likely replace this one before we experience some of the leaking and lack of cooling that others have experience. Very disappointed.

I also had a front load LG dryer which stopped drying the clothes. I had a tech come out only at 5pm on a Friday to tell me my dryer vent needs cleaning! The dryer vent did not need cleaning... the tech just wanted to go home. The dryer actually went on fire and is now out at the curb where all LG appliances should be. I also had an LG French door fridge... that was also another POC that broke and went to the curb. I do NOT recommend LG products.

Buyer beware. We moved into our new house and discovered the existing french door LG was not cooling. (I see other reviews here mentioning the same cooling issue) It is three years old and no longer cooling. Trying to get this under-warranty refrigerator serviced has been a nightmare. Only registered techs can repair it if you can find someone in your area. It has been two months, three service people and two plus hours on the phone with LG and I have yet to have a service person even begin to work on it. If the next service person who comes (tech number 4 in 3 weeks) tells me that it really isnt this its really that and of course they dont have the part or the order was not written correctly or they just dont show up because they resigned and didnt tell anyone, I will pull my hair out. I advise anyone who is considering this refrigerator to find something else and save yourself the frustration (They should have minus stars on here).

We bought this washing machine from Pacific Sales in March of 2011. I leave the door opened after washing. I dry the inside after each wash! I clean the filter at least once a week. The water coming from the filter is rancid. There is mold continually growing on the inside of the rim of the tank. The machine smells like mold, even a week after using the sanitize function with vinegar. I have called LG so many times I cant even keep track anymore. Each time they say have you called before? Are you kidding? They know my name and number from the number I dial from but dont know that I have called before? This is the worst service I have ever received. Bottom line.. I will never buy anything from LG ever again.

I like the looks and the functionality of my LG and why I bought it. I especially like the meat drawer. Its in the middle of the fridge and its a 3-4 inch tall drawer that goes the length of the fridge. No other brand had that. My house is an LG house from phones, TVs to the appliances. No complaints. Life really is Good.

Paid $2100 for this fridge. It is a total boat anchor, quit cooling in July 2016 right after warranty expired. No one will work on it, all told me it wasnt worth fixing. I will never buy another LG product. Our LG television is also a piece of junk. I wish I had read all of these reviews before I bought anything from this brand!! Whatever you do, dont buy LG!!! No one who knows me will ever purchase anything from them.

We bought a new LG Top Load Washer and it started to leak water from the bottom. I called LG because it was under the manufacture warranty. We have had the repair people out 5x already and each time they have failed to fix the issue. I have called LG several times to explain that is has been a MONTH with no washer and that I have an immuno-compromised child that needs clean clothes. I cannot bring the clothes somewhere to do them because they could become contaminated and make my child sick. LG customer service has not been any help in resolving the issue. They continue to say that they will send the repair people out again and will not replace the machine.If the repair people could not fix it in 5 tries and a month later, then LG needs to replace the lemon of a washer they manufactured. I have a sick child and they have no consideration for that. I called Home Depot where I bought the machine and an extended warranty, but they cannot do anything because they have to wait until the manufacturers warranty runs out! I will never buy any LG products again!

Purchased 823.00 dishwasher that is now 9 months old and has not worked for the last 4 months. Repairman has been here and ordered parts that are on national backorder and they still cannot give us a expected day of repairs being completed. I will never purchase or even recommend purchase of any LG product from here on out. Thanks for the nightmare LG.

My LG over range microwave oven has an extremely nice appearance. It is medium size and has a turntable. It also has a powerful vent fan with a stainless steel filter. My wife & I use it every day. It is the best microwave oven we ever purchased. I recommend this product.

LG Microwave Model # LMH2016St Serial # 212 AQP3 X244 purchased on 2/13/2013 from HHGregg costing $338.99 with installation costing $149.99 plus taxes at $16.95 has blown a fan and melted the cover on the fan. It seems to me that a microwave that cost that much should last longer than 2 and 1/2 years. I would not recommend an LG product from my experience. The company offers no help at all in regards to this problem.

Our LG refrigerator (LFW31925SW) has stopped cooling/freezing. After reading the MANY reviews, I am very concerned. I do not want to put $500 - $1000 in repairs (even though it is still under warranty) just for it to happen again. It appears that there is a Class Action Lawsuit about this problem but my model is one of the excluded models - Also excluded are consumers who bought LG refrigerator models of which fewer than 1,000 units were sold “or for which the service rate for No-Cooling Events was less than 1% of sales,” the settlement says.. Is there a way to get this repaired without having to do a repair again in the near future?

The computer board failed shortly after expiration of Manufacturers Warranty. There was a class action lawsuit which allowed additional extension of repairs related to the Refrigerator computer board which in my case covered the repairs. The automatic ice maker failed and allowed water to continue flowing which resulted in a flooded kitchen floor. To solve the ice maker problem I disconnected the water supply line to the ice maker and no longer use the auto ice maker. I find the seal for the lower freezer will not seal properly in one spot but I can live with that.

LG Refrigerator model number LFXS30766S/02 - Retail Cost $3,799. topped working on 6/11/2017. It was Purchased on 7/9/2015. The unit was only 23 Months old. Compressor is Defective and there seem to be another issue with it. As an Engineer, I tested the Refrigerator myself and determined Compressor has completely failed. I called LG Service department to let them know that the Compressor is bad and it needs to be replaced. The Compressor is under 10 Year warranty. I was notified that a technician needed to come out and verify this. I was given 2 options: 1. I needed to pay Approximately $345 (I do not remember the exact amount, but it was this high) to come out just to look at it and fix the issue, but this will be a one-shot deal. Or Option 2. $459 to come out and verify, Fix the issue and then have it covered again under warranty for another year.I do not understand why I need to pay these amounts for something that is covered in warranty. Especially when I am reading all over the internet that this particular Compressor, Ice trays and circuit boards are Failing at an extremely high rate. I ended up having to pay $459 to have a technician come out to say that I was correct and they needed to order a new one. Its now 3 Months later and I do not have a refrigerator. We have given up on LG. Never again. Pass the word around. Do not wait on them to do the right thing. We ended up purchasing a Kenmore Refrigerator for the family. For the cost we paid for the LG, you would expect a quality product. But it seems like LG is using the US Market as a dumping ground for their defective items.

Front loader Lg Washer - wearing vent hose 2 times from rubbing against other parts. Water leaked out of hose and replaced already and less than 3 months worn again! Phone call to company and NOT backing product. Machine not even 3 years old.

Model Name: WM3470HVA Purchase Date: 9/22/2012. Place of Purchase: SEARS. Water started leaking at the front bottom a month ago. This issue is unacceptable. I had to pay for the Sears Tech to fix it. Please be aware before purchasing your new washer.

On June 7 of this year my saga with LG started. They attempted the first repair on my not quite two year old refrigerator (LSFD2491ST) which has an extended warranty on top of being under manufacturers warranty. Till today there have been 6 repair attempts plus a few more diagnostic visits and they havent been able to make it work once. Lately the technician whose name is Kevin but wont tell me his last name has become disgruntled. Has failed to show to his appointments 7 times. This means 28 hours of waiting. He has stated on his last two visits that there is nothing he can do and claims he will deem unrepairable but when I call LG they say he has not named it so.I have asked for alternate solutions with other technicians or perhaps outsourcing to authorized service providers but they just keep rescheduling Kevin who hasnt been able to fix and has just stopped showing up. They say they reached out to him and his manager but nothing happens. The extended warranty company called Warrantech states their hands are tied since they only will use LG. I am out of patience and ideas; seems this company is stalling. This has been disruptive to my family, expensive in having to eat or order out much more often, having to wait for hours for a tech that wont show up and the anxiety that it has produced. Out of patience and idea short of a lawsuit. Anyone with experience in this?

LG Refrigerator - Paid $3500. JOKE. Been repaired repeatedly by P.C. Richards service department. Theyve even asked LG to replace the unit as all possible parts have been replaced. This is the worst possible product. LG has now lost a customer and Im telling everyone I know not to purchase. I thought I was buying a top of the line product... French doors, freezer drawers (that come off track). Water lines froze constantly and now compressor has broken numerous times. Ive lost about $1,000 in products to no refrigeration/freezer. Tomorrow will be the 6th attempted repair since April. HELP!

I purchased a washer dryer from Sears. One year after buying the top of my dryer all lettering to set your dryer was gone. If you took cloth you could wipe it all off. That cover was replaced then I noticed the washer doing the same thing. And the new top put on dryer was losing all its lettering. I was told baking process, caused all the lettering to go away. The rusting of the unit is another subject not yet been told. I have a old Maytag 15 years old all lettering on it. I have never owned or seen anything worse than the LG. If they are so proud of the name it will wipe off also. If I built this washer and dryer I would not want my name on it and I guess they didnt either. Also the Odor from mold when you open the door after clothes been done will take your breath away. I leave the door open, and that dont seem to help.

We bought our range in May of 2017. By Sept of 2017 it required its first service. It stopped working due to a problem with the connection. It was repaired and was covered by warranty. Now, it’s Oct 2019. The burners don’t heat correctly. The front burner is heating too hot while the left front doesn’t heat at all. Stays lukewarm. Then when I turn on the rear burner the front right comes on. My range is either possessed or just that jacked up. I wouldn’t get another LG range if it were free and came with a professional chef! Do not buy this product.

Bought an LG fridge from the box store. First one delivered had damage on the door. Delivery driver called and a replacement arrived within 2 weeks. Started having problems and called LG, after 3 LG repairman deemed it unrepairable, LG suddenly claimed it was damaged during shipping! My next step is litigation! DO NOT BUY LG, THEY DONT HONOR THEIR WARRANTY!

2 years old. No cooling or freezing. Technician out 6 times. Technician replaced every part. Still not working. No refrigerator for 3 weeks because they don’t know how to fix it. Home Depot Protection Plan useless. Won’t honor lemon law. Don’t buy LG and definitely not a Home Depot Service Plan.

The LG is great. There is plenty of room for large trays or platters. Unlike most refrigerators today the design lets you utilize maximum interior space. Freezer is also very large. The only thing missing is sliding shelves. Well worth the price.

Potential fire - The refrigerator light stayed on after the door was closed and melted the entire temp control unit, which also houses two light bulbs. We smelled smoke and determined it was the unit mentioned and disconnected the light bulbs.

Ive already posted my complaint on this site, but I forgot to mention that I had to pay to have the door hinge replaced because it had corroded due to bleach spilling onto it, the only bleach I use is when I am using the Tub Clean cycle to attempt to remove the stink and slime. I have never spilled the bleach so the dispenser must leak. I believe the cause of the leaking might be due to the LG repairman puncturing the bleach compartment because I was having problems with bleach remaining in the chamber after the wash cycle and then bleaching clothing in the next wash load (dark clothing). Biggest mistake I have ever made in appliance purchase.

I have purchased two over the stove microwaves since 2010, both LG from Home Depot and Lowes. The manufacturers warranty runs out after 12 months. The first microwave lasted 13 months; the second, 12 months and 15 days. Six months into this second microwave, the left side of the numeric panel ceased to work. I do not consider a microwave a disposable device; rather, one that lasts for several years. I am very disappointed and will not purchase any LG product in the future, period.

LG is one of my favorite brands. Thus far, Ive had no issues with it. LG has got to be one of the most innovative brands regarding household appliances. I just liked the refrigerator best. The way it was displayed at Best Buy was very appealing. The style, its features, and how practical it came across. The customer service representatives at Best Buy were very convincing as to how convenient the latest LG refrigerator would be. And boy, were they right. Its very nice. Its interesting, efficient, and easy to use. But I would want the water filter to be cleaned more often. Otherwise, I have no issues with my refrigerator. The LG brand works really well. I highly recommend it to anyone.