I purchase an LG french door refrigerator at Home Depot in June 2010. It has been one year and 7 months and now the refrigerator broke. It does not freeze nor cool off. I contacted LG customer care at 1800 243 000. I explained what happened. I asked to have it fixed or changed for a new one. To my surprise, they claimed they couldn’t do anything. I explained that I had purchased insurance and extended warranty. At the time of purchase, LG claimed it is not theirs and they couldn’t do anything to go back to Home Depot. I called Home Depot. They claimed they couldn’t service it yet. I have to wait almost a week before they send a technician, and they don’t replace any parts. With the game they have between Home Depot and LG, I am with no refrigerator and out of $2000.00 and $300.00 worth of market. My question as a consumer is: who is responsible for these damages? I paid almost $2000.00 for the ** refrigerator and it worked fine until their so called warranty expired. And now they don’t want to be responsible for their bad equipment. I am upset at the fact that the consumers affairs and the better business bureau would allow these companies to sell such expensive appliances which are good only until their warranty expires. I hate the way LG just bluntly told me it is not their problem and there is nothing they can do. How dare they rip off the public like that! A good refrigerator should last at least a good 10 years especially for the prices they are being sold to the public. I paid the price they ask for. How dare they rip off the consumer in such way! And there is the game they play. LG tells me to call Home Depot and Home Depot tells me to call LG. Neither one wants to be responsible for the defected refrigerator they sold me. What am I supposed to do? Get another refrigerator because these two irresponsible companies would not take responsibility and stand behind their damaged goods? I am waiting for your response. Thank you.

Waited all day for repairman - and he cancelled and didnt get around to notifying me. All this to repair a 3-year-old fridge that has been nothing but problems. LG appliances and service suck! Buyer beware.

Ice maker needs to be larger, it is too small for such a large refrigerator. Also, doors close very hard, needs egg holder and lunch meat compartment needs to be higher in refrigerator.

On December 8, 2011, I purchased an LG refrigerator (GRB652YLS). At the level of the refrigerator exposed showroom appears straight, very stable, no problems. When I received my home in Debal, on the floor it was my surprise: the refrigerator is very tilted back. It is not perpendicular to the ground. I have a very flat ground. At the store I bought and even at the direction of Algiers, I was told that their refrigerators are celquand; as you open the door it should be maintained with a chair to get out food or the reverse. It is equipped with front feet but no use. LG should withdraw these feet to save on the cost price of the product. I am not satisfied.

This LG WT5001CW top load wash machine is extremely awful! It would not get the clothes clean, is rusting out tremendously, and goes unbalance all the time. Plus it leaks water! I would not recommend LG for anything.

I have a WM2240C Front Load Washer and in order for it to run, I have to unplug it, and replug it back in to the socket. LG customer service is no help.

DO NOT BUY AN LG REFRIGERATOR! I bought a Kenmore 71312, French doors, bottom freezer. Delivered Dec. 2018. Stopped cooling Feb. 1, 2021. 2 years 2 mos. ANOTHER DEFECTIVE LINEAR COMPRESSOR! LG just settled a huge class action lawsuit 1.6 mllion victims. Bentley v LG Electronics, Theres a Facebook page, thousands of posts, “LG Refrigerators – Life is NOT GOOD. Read the class action lawsuit. It will tell you everything you need to know. BENTLEY v. LG ELECTRONICS U.S.A., INC. (2:19-cv-13554). **.

LMV1680ST - I have owned this microwave almost 2 years, but only used it for about 1 year after my remodel was completed. My cook light wouldnt go off. It would stay on while the microwave was in use. I began to smell plastic burning and heard a popping sound on the left where the operational pad is located. This microwave is not safe. Please do not take the chance of kitchen fire. Support says the microwave is out of warranty and I do not want it fixed.

$3000 and 3 years old our fridge died just before the holidays. LG set up 2 appts with their technical support at A&E and neither appointment was honored. I have parts sitting here in my home; a compressor and dryer sent by LG for the technician. 2 days sitting home after canceling a long awaited doctor appt and other work related activities. There seems to be no end in sight and no way to contact upper management at LG in Huntsville, Alabama. They are hiding out there and taking no responsibility for their inferior product. Never again LG.

I purchase this washer 3 months ago and it started displaying an LE error code every time I would try and wash a load. I experience balancing issues within 1 month of having this product. DO NOT BUY ANY LG PRODUCT. Their customer service department is horrible. NO RESPECT OR EMPATHY FOR THE CUSTOMER. I dont understand how LG is still in business.

Don’t ever buy an LG refrigerator! Paid top dollar for a top model in 2017. Since then the compressor has had to replaced, and now it will not make ice due to an issue the company is obviously aware of because they issued a tech bulletin to the field that describes EXACTLY the issues I am having. It’s out of warranty now. They want $700 to fix it. Spoke with “Executive Services” after getting nowhere with their regular Customer Service. At least their regular customer service people were polite (if useless). The U.S. based Executive Services were downright nasty!

I have an LG washer that is almost 4 years old, it just stopped working. I looked up how to trouble shoot with a hard reset. This worked and I got one load done and now again nothing. So disappointing as this product was by no means cheap. There is no reason I should have to but a new board for a washer that is not that old.

Purchased a new LG dishwasher on 12/17/20. Model #LDT5678SS. Delivered on 12/20/20. Used MAYBE a dozen times & now there is rust in the bottom of the tub & on the door. Since it is now past 30 days Lowes will not fix/replace it so we reached out to LG since there is a 1 year warranty. The tech they sent out said he owned the same model & kept his outside & his didnt do that. Then he went out to his truck, made a phone call, came back in & told us to call Customer Service & left. We called customer service who informed us the tech said it was improper use on our part. We only used Cascade & water. I dont understand how this is improper use!We also purchased the 5 year extended warranty from Lowes, but because it is still under manufacture warranty, they cannot help either. They also stated that rust on the tub & door is considered cosmetic & would not be covered. Even though in the back of the LG book, that came with the dishwasher, it states there is a lifetime warranty on the tub & 1 year warranty on the parts/labor.So now we are stuck with a brand new rusting dishwasher that sticks like rust inside & Im sure will only get worse with time but thats considered cosmetic. I WILL NEVER PURCHASE ANOTHER LG PRODUCT AGAIN. Its sad because we used to love LG. Own several LG TVs & also just purchased a LG Microwave which Im going to return before the 30 days. We were also looking at purchasing the matching stove & refrigerator but that is definitely out of the question now!! Between the Dishwasher, connectors & warranty we paid over $1,000 & now were stuck with it!

I purchased an LG electric range, model LRE30451SB101 in August 2007, made in April 2007. I pressed the button to preheat oven, turned to my cupboard & the oven door just shattered and cascaded to the floor in thousands of pieces. I never even touched the oven door! I called LG, out of warranty, but I said it had to be a factory defect, but they said too far out of warranty, sorry. They gave me names of repair people. What? Ill never buy LG again!

I am dissatisfied with my LG top load washer. It is only 3 yrs old and constantly giving UE and UE error code especially on special wash cycles. I had an appliance tech over and paid the $50.00 service charge and they are pointing to the computer and possibly the stator or both. I am scheduled to have an Authorized LG Repair company next week analyze the problem. This visit will cost $75.00 and it can be applied to the total repair. This is not an isolated problem and I am sure LG is aware of it and they dont care! There is a class action lawsuit against LG for certain models with the same problem but mine is not included. What? Give me a damn break LG. Do you know that you have lost me a future customer and I am now warning others to stay away from your washers! I will let you know if I am going to get it fixed or junk it later.

LG Direct Drive Balance Washing Machine is the Pits! I purchased my washer and dryer in the Spring of 2015. Here it is the Summer of 2016 and I am having problems with the washer. It takes me a week to finish a load of laundry. I keep getting a UL code. The clothes do not come out clean. They come out more wrinkled after the washer. Not very pleased. Real waste of $3000.00. Customer service could care less. Says washer is out of warranty. Evidently there is a problem because of all the complaints. If you buy this machine you better get a really good extended warranty. Never again.

Front loading machine - VERY perfect design. Drain pump died in a year and one day! Bingo! Never had that kind of bad experience ever in my life. This set is # 5 in my life in US. Kenmore, No name (GE?) from Sams club, Maytag, Cabrio lasted longest. That 10 years warranty big sticker on LG - like a bad joke. And what is that pile of sticky smelly stuff under machine? Customers service? Nice Indian guy... Trained perfectly to reject any attempt to get parts without paying to their authorized repairman. Chinese parts assembled in Vietnam... This is only left to buy for hard earned American dollars... Sad.

Had this stove for less than a year. So far the lower control board failed, the broiler has failed and the cook top has now failed, the wiring harness BEHIND the stove has melted and needed to be replaced. The easy clean function is worthless, the cook top gets very hot when using the stove as described in the video. The buttons on the control panel are not satisfying to press and very mushy with no positive feedback. Do not get this stove, go with another brand/model. I have been without a functioning stove for four weeks now and LG/BestBuy has been at my house over 5 times to make numerous repairs and it still does not work properly. Stay Away.

I purchased a side by side Lg refrigerator in 2018 from Home Depot. I also purchased an extended warranty for this product through Home Depot. The extended warranty company is Asurion. After 2 years and 1 month my fridge died. It would not cool. This happened on a Sunday. So I called Lg that day to find out they were closed. Then called my extended warranty dept. My first called I was put on hold for 39 minutes...only to be disconnected. My second call, after another 40 minutes, I spoke to Dwayne ** who gave me a claim number and said a service person would arrive that day between 8-4. No one showed up. That night I called Asurion again. This time I spoke with Natasha, who gave me another claim number and said a serviceman would arrive on Monday. No one showed. I then called Lg directly who told me it would 5-7 days to get a service repair date.. I then lost it...They said they have no one in my area who accepts their coverage. So now Im without a fridge, lost all my food and no repair date. This is the worst company. Do not buy their products. You will be wasting your money like I did. LG representative are location in the Philippines. They could care less about you and I... the consumer. We are thoroughly disgusted with the warranty, the product and lg. Beware...lg is not US friendly. If they were I would not have to wait over a week just to get a repair person to come and look. Wonder how long it will take to repair. And they do not provide a refrigerator to use in the meantime. You are on your own. Try another company!!!!

LG washer that has made a noise since we got it - We bought a LG washer 11-2016. After 2 repair companies and it being September 2017 it is still not fixed. LG wanted a second opinion and they sent another company. Well they were here yesterday 9-18-2017 and still not fixed. There has been a repairman here at least once a month. Very disappointed. I have even contacted the BBB. Seems like I am getting nowhere. The time I have wasted.

Our LG fridge over here in Florida, has required 2 compressors and the ice machine does not work. The compressor they replaced stop working 5 years later. They wont replace the part they repaired and now I have to pay out of pocket and lose out on groceries for the week. The fridge was purchased in 2010. In 2015 compressor was replaced. On 2/23/20 same replaced compressor broke.I called and first person said that compressor was covered and all I would have to do is pay the tech. Called the tech. They didnt have any lg techs. They were hiring. Called back to get an updated list. None was emailed to me. Called back to speak to a manager and she said I am not covered for anything and basically she was just sorry I had to pay for everything on my own. I am stuck without a fridge and groceries that I have to throw out. She also stated the first customer service made no note of being covered for the compressor.

Ive done everything that I could think of to get this dishwasher to clean my dishes. Ive tried every type of soap, vinegar, rinse aid, pretty much washing the dishes before putting them in the dishwasher and they come out dirtier than I put them in. This dishwasher hasnt worked correctly since I purchased it. I never had a lick of trouble with my Kenmore. Im so disgusted and wont purchase another LG.

Do not buy this junk. If you want your clothes clean...forget it. My clothes come out stinking. I want my old washer back. No water in this machine. It dry washes everything. The clothes smell worse than when they went in. I wish I could get my money back. Garbage garbage garbage. You can not soak anything or control anything you want. We need to get a class action lawsuit going.

I have a front-load washer that has made me and my family very sick. Before I bought the front-load washer, I called LG customer service to get details on how to not have smell/mold problems in my machine. I was very diligent in cleaning it. I cleaned around the rubber area in the door, I drained the old water, cleaned the filter, cleaned inside the soap area and the took the soap dispenser out and cleaned that too, as well as running the tub clean cycle - using afresh, running it with bleach, running it with vinegar, leaving the door open, using HE soap, etc. I called LG to see what they could do because the smell was in my clean clothes. An LG tech came out to look at the machine regarding the smell and found that I did everything humanly possible to keep it clean. He called LG and they told him to take the tub to a car wash and spray it down (ridiculous).The tech went further, because he knew this would do nothing, and got approval to replace some parts (the back part of the tub had been discontinued???). In cleaning the machine, I watched as black mold and bacteria came out of the hoses and it was on the back of the tub. I took this information to the corporate level and I was told immediately that it was maintenance. I was shocked as to how Tish could tell me that it was my fault immediately without talking to the tech. It was only after I told her that the tech said that it was going to come back again, that she called him. After being left on hold for 15 mins., she got back on the phone and said that she spoke to the tech, his manager, and her manager, and that they were going to review my case.Well 1 week later I called back; Tish told me that they werent going to do anything. She said after talking to their legal department they decided that it was a maintenance issue. They said I misused the washing machine...HUH?? I have had allergic conjunctivitis so bad that my eye doctor and my specialist have told me to go 2 hrs. away to UVA because after 2-3 years of misery and steroid eye drops, dermatologist testing, allergy testing and numerous visits to doctors, they dont know what is wrong with me. Funny how now that the tub in my washer has been replaced and many parts steam cleaned, I dont have the zombie look anymore. It is still in the clothes and the sheets that we sleep in, but it has improved. Bottom line, LG corporate is programmed to blame the consumer, even if they have a defective product. They dont stand behind their name at all. BUY A SAMSUNG!!!

I bought an LG refrigerator and it was a horrible purchase. I had to have it fixed and I had to pay for a repair guy to come out six times. The last man to come out told me that the previous technician that came out didnt know what he was doing, and he was terminated because he was caught lying to customers. I was also promised by LG a voucher for thousands of dollars worth of food I had to throw out because of all the times my refrigerator broke down. I sent in the receipt and I have a copy of the email but I never heard from them again. I never received the voucher for the food. I am a single mom of four kids and for me to lose thousands of dollars worth of food is completely disgusting. I would never buy an LG product ever again. It was a fail on their part to do what they were supposed to do and its taking everything inside of me not to go to the Better Business Bureau or to contact my lawyer regarding this.

I came home and smelled smoke, after a search finally found out why. Opened refrigerator to find the interior lights had not gone off when doors closed and melted the cover which was laying on food. Above the lights it is charred which was causing smoke. I am a state certified Fire Safety Inspector. How can this not be a fire hazard? All the reports I have read LG gives a generic explanation. Which is, our products are all tested and passed UL testing. Ive been a firefighter for over 30 years. If its smoking 100% chance its burning soon unless suppressed. LG model # LFX25960ST

Purchased our LG refrigerator in November of 2014. Compressor went out in July 2019. Two weeks before someone was able to come out to replace the compressor. The Technician shared with me he has replaced about 400 LG Linear Compressors in just the past 12 months. Told us it likely would happen again and to purchase a Whirlpool next. Was so disappointed after a quick google search on LG Linear Compressors to learn just how bad the problem is. Calling LG was useless. They offered no help and of course never mentioned this was a major problem. Never again will I own a LG product. Please do your homework before purchasing LG. It only takes less than a minute on google to see the problems.

I love our microwave. The only thing I dont really like is you have to run the potatoes twice in order for them to be done. I think that they have made great improvements since the first one we got. I love it.

My experience with my LG is terrible. My refrigerator, as even confirmed by the technician, doesnt cool. And LG said they had numerous problems with the cooling system and leakage. Since January, they came seven times and it has not been fixed. And since January, it hasnt been cooling. We called LG. The fridge is under warranty. From what Im seeing on the warranty information, its a 15-year warranty that technicians have been sent over and over again. The tech re-fixed the entire refrigerator with new parts, new compressor, and still, its not working. I loaded it up the last time he did it, and I told the LG service people its not working, and they told me, Well, bring the person one more time. And as long as they document that its not repairable, they will give me a new refrigerator or pay me whatever the cost of the new refrigerator is nowadays.So I gave them again the benefit of the doubt. The last time they fixed it, only the bottom freezer part was working. I loaded it up with food because it was Easter time and I was expecting company and I needed the space to load the food in there, and two days later, everything has melted, and I still have the food. So the top part never worked. I even did what they asked. I have it documented and turned it over to the attorney general. Because they were not even gonna honor. I have it written in their email, where the lady is saying, Give us one more time, a chance. And theyre still not honoring their email or their writing. Theyve been ignoring me.Also, LG subcontracts to foreigners. Every time I speak with someone, its from the Philippines. They have this executive service department. I try to connect with them, and they dont even take any initiative to do anything. This executive department is a joke. I spoke with every supervisor that existed there, and I have documented their names. I asked for a manager and they wont give me a manager. They say that theyre the ones responsible to do something. Then do something.Im very dissatisfied. Ive looked through the reviews, and every single person that complained about the cooling system gave up. Im not gonna give up. If thats what they think Im gonna do, no way. Now, Im waiting from the attorney general. And they also confirmed that theyve been having problems and a lot of consumers have turned to them where they made LG pay for the refrigerator.

Well my washer (LG wt5001cw) started making a grinding and whining noise after owning if for 2 and half years and come to find out my repairman tells me it cant be fixed and its time for a new one. Really it is not fixable? So if your washer has these issues and its this model number good luck. I also have emailed LG a letter and let them know I wont be spending anymore of my hard earned money on their products. At least they dont make any life saving devices I hope. Please do not buy their products. My repairman said that this is common with their products and they are only made to last about 3 years. He sees it everyday.

Please when purchasing a LG product make sure you look at the warranty. I have owned 2 LG products. First was a dishwasher the second is a refrigerator. Both of these products had issues that should be covered under LG warranty and LG has fought me on both warranty claims. The first was the dishwasher. When I called in for a warranty claim I was told LG could not warranty it as I did not have the original purchase receipt. Even though the Model and Serial Number on my dishwasher noted it was under warranty they would not honor their warranty. At that time I did not realize I could have fought it so I purchased a new dishwasher (that was not LG).Now in 2020 my fridge stopped working. It is the compressor. My fridge is still under warranty and the compressor should be mailed to my home. LG is making me jump through hoops to get the compressor mailed so my fridge can be fixed. LG will not send me the product without talking to my technician. In saying that I have supplied LG with my technician’s contact information and LG has told me that they have reached out to my technician to authorize the part. My technician as received NO authorization request. When I reached out to LG to note my technician had not received and email I was then told it would take 3-5 business days to contact him. I feel that LG has no right to authorize my technician in order to send me the part. Today there are so many clever people that can fix their own appliances. If I was a handy person and was able to fix my own LG fridge, LG would not send the part directly to me as I am not a technician. I think this is very unethical. The fridges compressor does not work it is under warranty, LG should mail the part without question. So at this point I am going on 15 days without refrigerator. LG will not send me the part even though I own the fridge and it is under warranty. They have supposedly contacted my technician but at this point he has not been contacted. I just wanted to let everyone know what I am going through so that when you purchase any major appliance consider purchasing one that has a better track record at honoring their warranty. If you do purchase an LG appliance at least now you are well aware that they will make you jump through hoops and likely not going to honor the warranty on that appliance. It would be better to find a company that is willing to honor their warranty even if it costs more.

Only lasted 16 month. Bought at Best Buy in 4/2018, freezer and ice maker broke down in 8/2019 and now refrigerator portion not cooling right. Will never purchase LG again. Warranty through Best Buy is Geek Squad which is a total disaster. Still without a refrigerator after 1 month.

Numerous features such as dryer door can be left or right opening, wifi support with an app that tracks washer/dryer status and when to run the cleaning cycle. The set is large (5.4 and 5.7 cu ft) allowing me to run large loads without a hitch.

My Kenmore fridge (made by LG) just went bad. Its less than 7 years old. Needs new compressor and then seal would never be right, as told by repair person. So Im off buying another fridge. Wont be buying LG. I would join a class action lawsuit if someone starts one.

The expensive refrigerator with French doors, we have had at least 5 repair calls, the ice/water dispenser leaked and the double doors at the freezer froze up and couldnt open doors. The company has not replaced the unit, they did replace the doors and they didnt work also. The repairman said nothing more he could do. They are ducking me, putting me on hold for almost an hour each time I call. I will never buy another LG product.

This expensive refrigerator (MODEL LFX25778ST) was one of the worst purchases ever! The ice maker - only makes about 20 ice cubes on a good day. The ice maker itself breaks after 2 years and then it costs a fortune to fix. May as well buy another fridge. The Customer Service from LG was even worse than the product itself. Truly a horrible experience. I would caution anyone from buying LG. I have had to make several large purchases since this fridge and vowed to never buy LG again. I will never and will encourage anyone I know and influence to not buy LG. Not normally this type of person but when the consumer is being taken advantage of by such a big corporation its time to stop supporting that corporation.

LG french door refrigerator with bottom freezer - The unit is only 1 1/2 years old and one of the fans blowing from the freezer started sounding like a 747 on takeoff. I called LG, but was told it was out of warranty and tough luck. They even had the nerve to insist it was my fault for excess ice build up causing fan to fail. I wont waste any more money repairing this thing. I will get a different brand. Do not buy LG refrigerators! They will break your heart and bust your wallet.

Bought an LG French door model LFX25973ST/00 refrigerator from Sears. Right after its out of warranty we were getting water on the floor from the left-side door each time we opened the door. I replaced the door ice-maker parts (all of them) and the gaskets. I also balanced the doors again (only slightly out of balance). More water. Called LG and they told me to replace the gaskets and balance the door. Um, that didnt work. Try calling a repair service. I called a few appliance repair places and only one still works on LG products. He stated that LG sucks. He recommended replacing the gaskets which I already did. He said, you just have to live with it or get a new refrigerator. LG = Life is Good?? More like LG = Lame Grifters. Well, Im trying gaskets one more time before I take this out and use it for target practice.

Purchased a set of Washer and Dryer from Home Depot. Just over the one-year warranty period, the dryer stopped heating. The service repairman was so rude I sent him away. I ordered a new heating unit online and fixed it myself and appears to be working ok now. The washer model #WT5101H top loading washer has never worked right since new. It continues to go out of balance when spinning and displays a UE error code. Then the washer will refill and swish clothes around for a while to redistribute the clothes and try to re-spin only to go out of balance again. It will do this a number of times and then just shut down. After doing some research, I found this machine was a part of a recall. I promptly called LG and got set up for a service person to come out and fix it. The fix was to replace the control circuit board. He replaced the circuit board and left only to find that the fix did not fix anything. It is still just as bad as ever. I called LG again and I ran a diagnostic on it with the phone and they said the circuit board is now just fine and their obligation of repair under the recall is completed but there is another problem with the machine. I would have to call for another service repairman to come out to fix it. My questions are this to LG appliance: 1) How can they possibly call this machine energy star qualified after running through so many spin cycles? Surely this is wasting a lot more energy than it could possibly be saving. 2) All this refilling and spinning is undoubtedly overburdening my septic drain field and wasting so much water that it is unbelievable. 3) With all the problems with these machines particularly with the spin cycle, it would seem to me that LG has a responsibility to provide a fix that works after all this machine cost over a $1K and it doesnt work and has never worked properly. I think my only recourse is to contact my attorney and see what legal remedies are available. Perhaps a class action lawsuit by all could convince LG to make the necessary repairs to make the machines to work right!! The only reason they get one star is that there is nothing lower! You could not get me to run fast enough away from LG appliances or any LG products in the future.

LG washer that doesnt work. They acknowledge it but doesnt want to fix. They are not shame of selling kaput.

Our fridge has the freezer on the bottom. It saves my back not to have to bend down to look in the fridge! We also like that it’s small and compact and doesn’t take up much space. The three shelves in the main body of the fridge serve us very well. And the shelves in the door are varying sizes and are all removable for cleaning!

Do yourself a favor and stay far away from LG products. I purchased an LG Dryer and have had nothing but problems with the lint catcher/ filter ruining my clothes. The lint catcher does not sit flush and it will shred clothing when clothing gets caught on it during the drying cycle. As the dryer spins, the clothing catches on the filter and continues to twist creating a clothing tornado that tears and shreds clothing with the continuous spinning of the dryer.I have contacted LG on this and despite having a warranty and in addition, an extended warranty, LG states that they dont cover this issue and that I have to pay out of my own pocket for their design defects??? LG also told me that this was the first they heard of such a problem with their dryers and that I was the first person to contact them?? This is clearly a design defect that LG IS Aware of and has been for years - yet they do nothing and do not fix the problem or stand by their customer by their replacing the defective part. This is planned obsolescence. LG is making billions of of customers like us yet they do not stand by their customers or deal with known product defects. Do yourself a favor and purchase another brand of dryer. I know I will be NOT be a repeat customer.

We bought our LG ref/freezer about 5 years ago. We have replaced the icemaker at our expense two times. While it was under warranty, the icemaker had several parts replaced. Now shavings of metal has shown up in the ice. We have spent so much money on it. We have just turned the icemaker off and gone to using ice trays. We own a 1950 Hotpoint that has the little freezer on the inside. I never spent one penny on it and works great. They just dont make them like they used to.

In 2006, my husband and I purchased all new LG appliances from Home Depot and paid for the 4-year extended warranty. We have the WM2077CW washing machine, LFX25960ST French Door Refrigerator, DLG3788W Dryer, LDF6810ST Dishwasher and LRG30355ST Gas Range. We have had problems with every single appliance, have had the extended warranty repairs done on each one, and continue to have problems. The latest is the washer has stopped draining and the drain pump motor is broken. Our warranty expired on 14 Apr 11 and both Home Depot and LG will do nothing. The refrigerator is now leaking water all over our kitchen floor, and the knobs on the gas stove are cracked again--they have been replaced twice already! Please do not purchase anything from LG! I know we should have been worried when the washer broke the first week we got it home, the dishwasher leaked and the refrigerator water dispenser has never worked properly, even after multiple service calls. Even the extended warranty hasnt saved us from having to replace parts that arent covered. I wish we never bought LG, and Home Depot hasnt stood behind them.

We bought the LFX31925ST 3 years ago, meaning its out of warranty. Last week, error dH showed up. We did research, learned that it means the defrost heater is not working well and had the unit reset by unplugging for a few minutes. It worked for 2 days. This morning, the freezer at the bottom is totally watery. The freezer has gone out!!! The thought of having to call for service on top of our daily responsibilities, not to mention the cost to fix, just bothers us. We had been Whirlpool fans for over 30 years, never any problems with fridge nor washing/drying machines. They worked until we want a new look for our house. We changed to this LG fridge for their large capacity of 31 cubic feet, but...lesson learned...we will never buy LG again. We will also make sure our friends and families learn from our experience with the low quality of this LG brand. We were a lot smarter when we continued to buy Sony TV brand over Samsung. Our brother is having big problem with his Samsung TV!!! Household appliances should bring comfort, not trouble like this. I realize now that there are others who have similar with LG brand products. LG needs to improve the quality of their product or at least, go out of their way to offer service for their fast-failing products, or they will go out of business soon, which we wont be surprised! Whirlpool, Frigidaire, Maytag, Sony, and other long time name brands are the way to go. I hope this wont happen to anyone else.

LG washer - Its not a high efficiency, energy-saving washer if you have to wash everything twice. In particular, it puts large, yellow spots on my sheets that werent there when I put them in the machine. I just use Tide, Downy fabric softener and a little bleach. When I take them out, there are weird spots nearly every other time. Not worth it.

Bought a Kenmore french door SS fridge for my son less than 4 years ago. Its made by LG. A week ago it stopped working. Had an ex-LG service rep, now an independent repairman, come out to fix it. He made 5 trips. Each time thinking it was a different circuit board after talking with the LG tech department. In the end, he determined it was the compressor that had failed. Most folks Ive talked to said its not worth fixing, just buy a new fridge. From this site, it seems that this is a fairly common problem, and that LG makes a deficient product. Every other fridge Ive owned (and I have 5 rental properties in addition to our own home) have lasted just about forever. Lesson: stay away from LG products!

As with so many others the lint trap does not sit flush in the dryer. The corner protrudes and DESTROYS your clothes. DO NOT BUY AN LG DRYER UNTIL THEY OWN UP TO THIS ISSUE!!! Is there a class action?

Our LG fridge was purchased on March 4, 2019. Delivered on March 7th. Fridge was not operating correctly or safely. We were advised by an LG tech to unplug the unit immediately and what unfolded from there has been the worst consumer experience of our 45 year marriage. After numerous missed appointments, incorrect diagnoses, improper parts and the inconvenience of living without a refrigerator the issue was finally resolved on June 18. Needless to say LG products will never be purchased by our family and friends again.

I initially didnt buy an LG. I won my first one at a Christmas party raffle. I took it home that night and enjoyed it for about four years and I had to sell it because of the size of my household was expanding. But we really dont have any negative effects with this brand. The refrigerator was a gem to own. Never had any problems with it not doing its job. Would buy another one without any hesitation. Always keep my food at a constant temperature. And keep my vegetables in the crisper crisp a little longer. The only problem I ever had was that it wasnt right for me in the realm of space. I would like to see a little bit more space in the freezer compartment. And towards the end of my ownership of the product it was making a little more noise from the compressor than usual.

Purchased a Flat top Range and received it TODAY. Oven works, no instructions for menu settings, cooktop doesnt work, called appliance store and they instructed me to call LG. LG says 2 1/2 weeks for a technician to come out. Have to wait 2 weeks for them to tell me my new $2000 stove is junk and I got to get it swapped out. Then Ill have to wait a week for that one and around we go. Should have stuck with my gut and went with a reputable appliance manufacturer not a ** cell phone maker. Who knew that making cell phones is easier than a stove.

Our Model LFD25860TT has a manufacturing flaw where original foil bonded to insulating foam, between coil and freezer-area, flakes off and clogs evaporator drain. It then builds-up overflow water/ice in base and leaking onto floor. (Check online issues.) Had repairman out once, but finally mitigated myself by cleaning-out the flakes and substituting heavy Reynolds foil facing.

This is the worst washing machine I have ever owned! A normal cycle is supposed to take 57 minutes. It routinely takes all day to wash one load of laundry due to constant error codes stating the machine is unbalanced. This happens no matter how small or large the load of laundry and no matter how carefully you load the machine. It does not get clothing clean. I have to hand wash all shirts before putting them into the machine, otherwise, deodorant builds up on the fabric under the arms. And the washer smells musty no matter how regularly you clean it. I will NEVER buy a washer like this again. I purchased this one because it was highly rated by Consumer Reports, but it has been terrible from the beginning!

Our daughter and son-in-law purchased a LG french door fridge six years ago. Love the french door... but... after about 1-1/2 years... maybe 2... the fridge went out. My husband pulled the panel off the back and found a fuse blown. Cant order just a fuse? What? Had to order a whole new circuit board... $$$. So we took burnt fuse out and went to local hardware and purchased one as close as we could. Installed and waalaa it worked again. Now, it happened again so we showed our daughter and son-in-law how to change the fuse and keep the wires clean... The fridge goes out about once a year but wow does it save them a ton of money being able to fix themselves. And the fridge works just fine! GOOD LUCK!

I bought my LG refrigerator five years ago around 2013. Within two years the compressor failed. LG replaced it and paid for labor and parts. Now 2018 compressor fails again. LG sends me the parts and says it’s up to me to get it fixed but the compressor is under a 10 year warranty for parts not labor. Problem is nobody wants to touch it. I’ve continually asked LG for help and they refuse. Worst customer service and refrigerator I’ve ever bought. Cost was over $2500.

My wife and I spent $2,000 on LG Dryer and Washer. Like someone mentioned earlier, washer does what it is supposed to do. Dryer, on the other hand, worked well for only 6 months. Now, it has stopped drying 2 times in the last 4 weeks, and LG reps struggle to support what is an inherent issue. They subcontract local repair companies that do not have parts, and each failure takes 10 days for a fix while your clothes pile up. We had a $350 (another cheapie name brand) dryer that worked flawlessly for 8 years. LGs customer service is subpar. Their structure for repair with subcontractors is subpar. Their parts delivery and stocking is questionable. And when you call their 800 # and ask for a supervisor, they simply switch you from one line to the next. There is no hierarchy, and no one gives a crap that your expensive dryer is crap. Run as far as you can from LG if you are looking. We are hoping our machine is running by next week so we can catch up on 10 loads of laundry while we wait for 10 days for parts. Very poor communication between LG and subcontractors as well. It’s so frustrating. We are going to talk to the Home Depot as well where we purchased as well. They should know they are selling inferior, defective products right? LG, step it up. If you own one, buy that extended warranty. You will need it!

I really like this washer except sometimes I could not wash a lightweight quilt. The spin cycle would stay on 6 and it was too heavy for the washer to handle. And once the rubber that went around the inside of the machine came off and water spilled out all over the place and the repairman said that happened often.

Large burner stopped working. Part on ordered 3 weeks. Called to find out where part is & they do not know; however, I was also told that part not been released for shipping (?!?!). Now the entire oven, burners, etc. stopped working. Purchased 10 warranty but was told it does not cover the top of the stove.

I have the same problem as Michele in Florida. Ice maker stopped and now the whole thing is not cooling. Finding someone who will work on LG is a pain. I have two other friends with LG refrigerator one has already had to replace the ice maker at a cost of $400 and the other one constantly has trouble with their ice maker. This refrigerator listed for $3500. It was the largest ever at the time. I so wish I had never purchased this refrigerator.

I bought these appliances a 1 1/2 years ago. The upper dishwasher rack is full of rust and peeling. I called LG service to complain and they promised to send me a new rack... That was 3 months ago..Still waiting! The electric range is also junk. When the burners are turned on they immediately go off, so you have to stand there and push the knob in again and again to get it to cook anything. These stainless steel appliances were not cheap. Anyone thinking of buying LG appliances should rethink the purchase. I will never buy another LG product.

We bought the latest LG washer (WT5070CW) and dryer (DLGX5171W) that have the glass doors. BIGGEST MISTAKE. I used to have the GE washer and dryer, basic machines and they did a far superior job. Unfortunately it broke down and hence I had to buy a new pair. GE/Maytag/Whirlpool are the only brands with good household appliances. If youve never used a good machine before youd never realize. My clothes arent clean enough. High Efficiency is crap. It uses very little water to evenly wash clothes. I got over that hump by trying different options. Yet its very rough on clothes. It also takes VERY long to wash. My old GE took only 45 mins to do an excellent wash. The same now takes 1 hr 47 mins! The dryer doesnt dry fully. Works ok only on small clothes like small towels etc., things like bed sheets dont dry evenly. Large loads irrespective of the size of the garment dont dry evenly. I gave 1 star because its required. Its not worth any.

Our LG fridge LFX28978ST /04 stopped cooling. We lost everything we purchased in groceries to last us a while during this pandemic. It is a compressor issue from their linear compressor. We called LG and they verified it is a compressor issue but had to pay out of pocket cost for technician to come out and the repair cost while they supply the part. The technician came out and in under 20 mins, said it was a compressor. The cost for that 20 mins, $85. The service cost for the technician to perform the work, $890. The cost for the compressor from LG is less than $260. At that cost I would rather buy a new fridge. I called and complained to LG. They gave me 3 other technicians BUT I will have to pay new labor costs. They said I could explain to them that it was already diagnosed, which all the technicians said this is false and they will have to perform their own diagnosis.1 of them did not answer, the other said he has not touched LG fridge in over 7 years and does not want to. I called LG because I was not getting anywhere and they advised that I can call any local technician and they will approve the technician to perform the service. I have called about 6 local places and ALL OF THEM will not touch LG refrigerator. All of them said one thing or the other about LG refrigerators. I am getting nowhere with LG and it is a very frustrating time right now for me and my family to get the run around and nothing in the fridge. LG will not even reimburse me the cost of my groceries until the technician performs a $890 repair that they only have to fork out $260... Beware, if you buy LG fridge, prepare for the runaround and NO technician wanting to service this and if they do, the cost will be ridiculous. This is totally unacceptable and I can see why there is a class action suit against this company. I will be posting on all social media how LG handles its customers on an item they know is flawed. Hopefully I can deter others from buying LG refrigerator. I wished I searched this site before buying an LG refrigerator. I am getting no help whatsoever from LG... NONE... They will have you doing all the leg work and calling for nothing...

Our just under 3 year old $2700 LG French Door fridge stopped cooling. This one was the type with only the door ice maker that has always sucked and only made enough ice for one large glass a day. LG sent out a tech for $275 (I had to pay in advance) that did nothing and said the coils were dirty and needed to be cleaned and left. I cleaned them and it still is not working. I also did the over the phone diagnostic with the India call center (customer disservice) which was completely useless. I will be doing a dispute on my credit card for the BS service call and hope I can get a real tech to fix it. I also have the 10 year warranty sticker on my door, total scam. I will never buy another LG/GE product ever again.

Save yourself a lot of problems and do not buy this machine! I purchased a Top Loader LG washing machine from Best Buy and Im very upset that I did. Ive had nothing but problems with machine stopping because clothes are uneven. It has taken me hours to do one load. The service guy told me after four visit that nothing was wrong with the machine. I will have to put more clothes in the washer! It was a medium size load! Best Buy should have told me it will not do small/medium size loads and LG or any other company should not sell a machine that only does large loads without telling the consumer. Im now stuck with this machine. I absolutely hate, hate this machine!

My LG refrigerator is less than 4 years old. Over the last 4 months, ice has been forming on the walls of the freezer. In May, the freezer was making a humming noise. I have a maintenance agreement with an outside company for all my appliances and home. I called them. They said the main board is no good and I would have to pay the deductible for the part. I called LG and asked if they would cover the part. I was approved, but then they kept changing the rules. One rep said they would send it out to me. Then the next time I called, they said I would have to use their company for repair which would cost me $250. When I got the manager (who was so rude and could not care less), said she would send it directly to my maintenance company. Then the next time I called to see if the part was sent out, she said the maintenance company would have to call for the part. When I told her the company wont do that because LG wants them to insure the part, LG said there was nothing they can do. Their customer service is awful. How can the main board on the refrigerator go in less than 4 years? Their products are junk. I will now have to pay for the part I was approved for. What a horrible company. Never buy LG products!

Bought LG DLE3170 dryer about 3 years ago. In 6 months I started to get troubles with lint screen. During the spinning the screen would start to rise up above the edge on 3-5 mm, just enough to catch the piece of cloth. Then it would swirl it to a tightrope, which would bring along other pieces of clothes and all of them tight up in one huge spiral. At the beginning it have happened extremely rare, but last few months it happens pretty frequently. I tried to level up the dryer to perfection, but it didnt help. Seems that the screen is simply too big and doesnt stay in place for longer than 1 minute even when the dryer off.

On 10.01.12, I complained that our LG Front load washing machine model no. F 1056LDP was not working. The service person came and spotted that panel wire was cut and told that the panel was out of stock. After a gap of 15 days, he came and changed the wire and left without checking due to current failure at that time. He assured that he will come after half an hour when the current comes to check the running of the machine. We paid Rs.500/-to him even though the machine was under warranty. But the machine was not working even after changing of wire. So again, we phoned to M/s. Golden Enterprises, Chennai-60 but nobody took the phone. Even after 20 days nobody turned up to rectify the machine. Again, we spoke with LG Customer Care and registered a complaint. But then also till date no one came to even see the machine. Due to this we have suffered a lot and it is really a mental agony after having spent Rs.20,000/- on the machine. We do not know where to complain about the irregularities in the services of LG company. It is very disheartening to note that such an esteemed organization has failed to cater to the needs of a customer.

I love My LG electric single oven slide in range with probake convection. It is so easy to use and cleaning it isn’t a hassle like some ovens can be. My last oven never wanted to come clean. I also like that it has gliding racks and the infrared grilling system. You won’t be disappointed!!!

I’m writing about my disgusting experience with LG in regards to my washer WM4370HKA. I’ve had issues that started only within months of the purchase of this brand new washer. And the first technician that showed up was in DEC of last year, replaced parts and several weeks later the issue occurred once again. Repeatedly my washer doesn’t complete cycles and gets stuck with soaked laundry. It doesn’t clean properly and the clothes never come out smelling fresh. December, January, February, March, April, May, June, July, August, I’ve had more than 3 technicians come to diagnose and attempts to fix the issue. They say they will be calling me back to replace parts but no one does. The issue is still ongoing and LG is denying me any service and has not agreed to my request for a replacement. I’m now ashamed to say that almost all my home appliances are LG because this type of service or lack of, shouldn’t happen. They don’t make you feel like a person, and they will do anything to deny you service. They don’t want to acknowledge that the machine is faulty. 1500 dollars and not even 6 months and it’s giving me hell.

My three year old washer is being consumed with rust. We are not careless and try hard to never splatter the chlorine. At the rate of corrosion there is no way the frame can last long enough to cover the 10 year warranty. Thinking this was surely a defect considering the $899 price tag, I called LG Customer Service. They are not located in the U.S.A. They then told me there is no warranty on the washer housing and began schooling me on being careful when adding the Clorox because it is very corrosive. Really? One would think the LG engineers would realize that when designing the washer. Now we have mechanical issues and are in need of other repairs. NOTE. LG is not American made. Definitely not worth the money and I do not recommend buying one.

My LG washer broke three months ago. I have a service contract but the companies LG hired to repair the washer have done nothing. I can’t even call them. Their mailbox is full. They do not answer or return or leave messages. I have a $1500 steam washer and I’m still going to the Laundromat paying to do my laundry for three months. Next time I’m going back to Maytag.

LG Wave Washer and Dryer (Granite) - This is the second time the drum in the dryer has come loose. The first time because we left a review, LG repaired the issue only for it to happen again. My husband is a Quality Engineer and deals with these things all the time. This dryer should have been recalled and the washer is rusted really bad. This set cost me a lot of money and the dryer is now too dangerous to use because there is a huge hole in the drum and you could cut yourself. It was beautiful to look at but does not work well. All my clothes and sheets tangle... So frustrated.

I purchased a new LG Top Control Dishwasher with QuadWash and EasyRack Plus from Costco and it was delivered in February. In June, it totally quit working. Costco/LG sent a repair person twice over a course of almost 3 weeks. It still doesnt work and the repair person said it could be a couple of weeks before he returns with what he hopes is the part to fix it. I expect better from both Costco and LG.

I cannot believe I have been duped by LG - I have had one problem after another with this refrigerator (LFXS29766S) that cost $2884.00 and was purchased in April 2015. Worked fine for almost a year. I called Home Depot where it was purchased when the ice and water on the door failed. They said, too bad it was 13 months after purchase and they only cover up to 12 months. Water failed again and had to be fixed. Now, it stopped cooling and no fan. Every service repair company turned me down to work on this fridge because they are notorious for being as one said crappy - needless to say, I am a very unhappy person and will NEVER by an LG appliance again. (I have a LG TV and dishwasher so they have lost a loyal customer.)

DO NOT buy an LG product. I purchased an LG dishwasher 3 ½ years ago on sale for $429.00. Model LDF7774ST. It quit working the other day due to the main control board going bad. If you google this model and problem, it was a common failure on this model and others. Good news is, the warranty covers the circuit boards for 5 years, but doesn’t include labor. So, I called to schedule a warranty service call. Here’s where it gets ridiculous. First, you have to pay $125.00 up front just to reserve a service appointment. Then, as it was explained, if the problem was due to something other than a warrantied part, the labor charge would be between $65.00 and $175.00, plus the part, plus the $125.00 service fee. But, if it was the bad circuit board, the part would be covered, but there was a flat labor charge of $250.00, plus the $125.00 service fee, for a total of $375.00. I could not believe my ears, so I called back a little later, spoke to a different person, and was quoted the same amounts. I am not going to pay $375.00 for a $400.00 dishwasher, and will NEVER buy an LG product again.

At 14 months my ice maker quit working. Upon investigation, the ice maker mechanism was binding attempting to recycle for water after dumping the ice cubes. I contacted LG website and was given a phone number which was nothing more than a free something IF I qualified by answering questions. Stay away from this manufacturer. I can verify they make junk and then try to scam you by buying a bunch of unrelated stuff. Im thinking of selling my fridge and buy a better name brand.

I purchased my LG Refrigerator French Door LFXC24726S on 9/5/15 from Best Buy. This refrigerator is used seasonally from June through September each year and winterized. In July of 2017 or after about 6 months of actual usage Error FF (indicating a fan problem) appeared and the refrigerator ceased to cool. A local repairman (not LG) replaced two fans with no improvement. Since an LG repairman was unavailable on a timely basis I was forced to buy a replacement refrigerator since this is a seasonal rental home. I was able to get an authorized LG repairman in late August who with consultation with LG Tech Support diagnosed a probable Main Control Board issue since the board has been updated to correct a known internal fan icing issue. No repairs have been under warranty so after $300 for fan replacement and $500 for board replacement the refrigerator still produced Error FF and does not function.I would gladly join a class action suit because this is simply unacceptable. Foreign quality that is being sold to the American public by our big box stores. Furthermore, I have been unable to talk to a technical representative at LG myself getting bounced between the standard 800 customer service and the LG parts distributor. My authorized LG repair service indicates that LG is frequently difficult to deal with. DO NOT BUY ANYTHING MANUFACTURED BY LG!

The compressor on our refrigerator died in less than three years - a common problem we learned about after the fact. Prior to the compressor failing, we noticed the once beautiful black stainless finish was chipping and delaminating on the corners of the French doors. None of this was expected, nor is it considered acceptable based on the price.To LGs credit, it obviously recognized the poor quality of its compressors as evidenced by the fact it extended the warranty. So our compressor was replaced at no expense to us. Its much noisier than before, but seems to be working well. It wasnt fun being without our $3,200 refrigerator for three weeks. Its proof that you dont always get what you pay for, that reviews by users cant be trusted, and that anticipated reliability assessed by a leading consumer magazine is not accurate.

This washing machine is awful. The clothes do not get clean and they smell even after cleaning the machine. A rep came out and told me that the He tide detergent has been awful to switch to gain or another brand. So, we switched to gain, cleaned the tube 3 consecutive weeks with vinegar and baking soda as suggested and still my clothes are not getting clean. I have been battling this since I bought it.

I have a 2-1/2 year old LG french door, bottom freezer refrigerator that I purchased from Sears for $3,000. While on vacation, the entire unit stopped cooling. Called Sears to service. Because it was a sealed system issue, LG covered parts but not labor. 4 visits, $480 later, and 4 WEEKS WITHOUT A WORKING REFRIGERATOR, the unit is still not working. The compressor was replaced, the evaporator was replaced, the dryer value was replaced, as well as 2 valve assemblies.I call LG and they tell me I need another repair company to look at it. I pay another $100 for them to tell me they think it needs another compressor which will cost me another $300 and there is no guarantee that will fix the problem. Unit still isnt cooling, freon is low, and you can hear the freon now gurgling loudly through the unit. I have called LG at least a dozen times. Lucky if you can get someone who speaks English that is understandable. My question to them was, will they deem it a lemon and offer me a buyout or replacement if compressor doesnt fix the problem. They cannot give me an answer.So now I paid $3,000 for this refrigerator, close to $600 already in labor charges trying to fix it and it still does not work and LG will continue to allow this nightmare to continue until God knows when. I am wheeling this piece of crap to the curb and cutting my losses which is EXACTLY what LG wants. You win LG! I will post on every social media account everywhere that I can until your company is out of business. We need a class-action lawsuit against LG as well. Any lawyer interested, please contact me. LG MAKES JUNK! THEIR WARRANTIES ARE JUNK! THEIR CUSTOMER SERVICE IS JUNK! THEY DEFRAUD THEIR CUSTOMERS! I cannot stress it enough. Do not buy any LG products! Please!

This LG WM357 OHVA Front Loading Washer is a lemon. Needed repair after approx. 6 months. Weights cracked on drum. Bounced all over the room. Fixed on warranty and broke again within the week. Weve been without a washer since March (five months now) waiting for warranty support to fix it for real or get us a new machine. Very disappointed with the warranty coverage and timeliness of the fix. Choose a different brand.

Unprofessional technical support. Unhelpful customer service. We purchased the LG electric range model LSE4613ST last October 2017. In May 2018 the two big front burners ceased operating well - now it takes twice longer time to heat up than it used to be, and while Im cooking the burners dont keep the heat evenly. I called LG customer service and on May 29th, 2018 (I took a day off at my work), LG technician came to my house and just by holding his hand close to the working burner was able to tell me that there is no issue. Manual diagnostic? I explained to him that it was not like that for eight months that I used the range every day, and I wanted to show him during the cooking process what is wrong, but I didnt get the chance, for he left my house telling me that he knows better.I called customer service and complained. To my surprise, I was told that I have a scheduled visit for June 6th, 2018, in order to replace some parts. Believe it or not, on that date, nobody came and moreover nobody contacted me to cancel the appointment. I spent my day off my work for nothing. I called LG customer service again, just to hear that they know nothing about the visit and that my file was transferred to the other department. Then I escalated the issue to the social media. A couple of weeks later Ive got a call from LG to inform me that the next Friday Im going to receive a call from the Executive department. No more details were supplied. Guess what? Nobody called.I called LG back next week and I was told that Friday was a mistake, and Im going to receive the call some day later. Im still waiting. LG failed again. Now about very DANGEROUS issue - the knobs of the several models, including mine, are easily turned on just by bumping the knob. You wont even notice it. If you google the issue, there are so many negative comments about the stove. Here some of them: https://www.consumeraffairs.com/homeowners/lg_range.html

We purchase a Stainless Steel double door LG refrigerator and the compressor failed after 2 years. Base on reviews and talking to service representatives, the reliability of the LG were not well thought of. We contact a used refrigerator supplier to request selling the old unit and the told us we could not give it to them. I will not purchase an LG refrigerator in the future because of the history of unreliable compressor.

LG Washer Model # WT5070CW - The outer skirts of the bleach compartment of my LG top loader has rusted and has now split the metal of the machine. Thus, I have rust water draining into my laundry tub. The protection plan I bought was useless for it cover parts not cosmetics. LG could not help me, they wont stand behind their own work. Well, to be fair, the LG Rep did say that although he has no solution, he understands my disappointment. So, LG will not stand behind their product. Too bad for me...a shame. I will never purchase LG AGAIN! If there is a class action lawsuit that anyone knows of please contact me. I am out of $1000, a washing machine, clean clothes, and without recourse. Oh, by the way, this washer is under 3 years old.

Periodically, about once a month or two, the machine will dump a load of slimy black crap on our clothes at the end of a wash cycle. We leave the door open, clean the filter fairly often, and drain the tube. No warning - it just happens. Use HE detergent sparingly and Warm/Cold or mostly Cold/Cold setting. Has done this since day one. We do clean the seal around the door as well. Not sure why this stuff burps out once in a while, but more than just annoying. Anyone else have this problem? Thanks.

We purchased this refrigerator on June 6, 2018 from Home Depot. In July 2019, the refrigerator stopped cooling. (How convenient, right after the one year warranty expired.) I called LG and they sent an authorized repair company to my house within two weeks. The company, National Platinum Service, replaced the compressor and filter. On December 24, 2019 the refrigerator stopped cooling again which caused us to throw away all of our food for the second time. We spoke with LG and they scheduled a different repair company, Advanced Appliance, to come out on January 6, 2020 to replace the compressor and filter again. On January 10th, the technician came back out to make an adjustment to the refrigerator and check on the status. All was working at that time. The next day, January 11th, the refrigerator stopped cooling again. On January 13th, the technician came out and said that there was likely a freon leak that would need additional parts to be ordered in order to replace the unit. On January 20th, the same technician came out again to replace the evaporator coils and he stated that he was not confident that this would be a long term fix. He said he spoke with LG support and was told they would not replace the refrigerator until they (LG) spent $1000 on repairs. The technician from Advanced Appliance stated that he felt we had a defective refrigerator and he would need his supervisor to come out and review the work that had been done up to this point. We currently have a refrigerator that is not functional and hasnt been for several weeks now. This is absolutely unacceptable. We have had to take off work 7 times for a technician to come out to TRY to repair the refrigerator in addition to not having the ability to have any food or drinks that need to be refrigerated since December 24th! The 5 or 10 year warranty doesnt matter when your refrigerator dont work and continues to break. Why on earth would I want my refrigerator to be replaced with a new and updated compressor after all of this nonsense especially when the first one should work in the first place if you are selling a high quality appliance? All I want at this point is a full refund and Ill be a happy customer.

I purchased my LG refrigerator in February 2017. (Note: it is not yet 3 years old.) I absolutely love the refrigerators features: The 3 drawers in the bottom freezer, the ice/water dispenser and maker in the door, the large, wide door shelves, the separate crisper drawer. (BTW, I still love their design.) The problems with this refrigerator began 2 years after purchasing it. Since then, this less-than-3-year-old refrigerator has completely stopped cooling 3 separate times. We have replaced all the parts in the entire cooling system: the compressor, the evaporator, the filter dryer, and a service valve. It has cost us many hundreds of dollars in labor costs, parts, and food loss. It just broke on us for the last time. We are chucking this lemon and buying a new Not-LG refrigerator. If you look online, you will see a class action suit against LG due to their cooling system issues. LG has known that the design of their refrigerator cooling system is faulty, and they have continued to sell them without addressing their design problems. Once the first year of use is behind you, you must pay for these repairs.In my opinion, LG does not deserve your business. More importantly, you DO NOT WANT an LG! No one wants this much malfunction and trouble.

I purchased the machine about 6 years ago. For the last few years, rust has accumulated around the outside of the bleach dispenser (i.e., the area where you pour the bleach in to be dispensed later during the wash cycle). It is getting worse and covers a larger area as time goes on. According to the LG customer service, the cause is spilled bleach around the dispenser area and furthermore, they say, this is merely cosmetic and does not affect the function of the washing machine. I disagree.First, as noted, the area is growing. Second, there are stains on clothing after washing that are hard to explain any way other than something to do with the rust on the body of the machine. Finally, I do not believe it has anything to do with spilled bleach because there is a spout in the back of the machine that delivers rinse water and that spout is also rusting. It would be necessary for me to purposefully pour bleach over this spout, or wipe it on, in order to for bleach to cause the rust in that location. Like some other reviewers, I have had a few problems with a UE error message, but it usually works out. This could be because I do wash rather small loads and I tend to use the bulky bedding setting, even for small loads, to get enough water to thoroughly wash and rinse the clothes.Overall I am very disappointed with the LG and would prefer an agitator type machine in order to not use so much water for small loads. Thats what I will be looking for to replace this one - since spending even $300 for a technician to come and look at it seems excessive. I should add that three years ago I purchased another LG machine for a different location; at that time there was no rust on my home washer. The newer machine has been used rarely because it is in a vacation house. Nonetheless, after approximately 100 uses, the circuit board quit and the machine is dead. Naturally it is out of warranty, so getting rid of it seems the only sensible solution.

We purchased an LG Gas Range for our new house in 2017. It was fine for a while with the exception that the last knob on the highest burner would go on with the slight touch or just rubbing by it slowly. This we had to be very careful of. The oven never seemed to be able to be adjusted to the proper temperature and I always had to add time to cooking. Then it decided to throw me F9s. We did everything we could to fix this problem but it would run right for one time and then be back to a F9 after heating to 110. I have stopped using the oven and after reading all the reviews I know I have a dud. No sense in having people to come out and try to fix it with this virus going on. No sense in putting good money into bad. I will never buy an LG product again.

The refrigerator is side by side, 27 cubic foot capacity and without the water and ice in the door feature. It has been a good refrigerator but not a great one. The price was what I was willing to pay and it got ok reviews from Consumer Reports. I would have liked the capacity to have been greater. If anything I would have expected that it would have been better made. I bought the refrigerator because it was on sale at Home Depot and they offered free delivery and installation. If another highly rated refrigerator had been on sale near the same price, then I would have bought it.

Like others have mentioned, the lint filter on the dryer lifts up on the corner where the clothes land as they tumble. This causes clothes to catch on the corner of the filter and get destroyed. This also allows more lint to get through past the filter, causing lint to buildup inside the dryer and in the ducts leading outside your home. Weve lost countless articles of clothing. We have replaced the lint filter, but it still sticks out and catches clothes.

Washer wt 1101cw - This washer is constantly out of balance, I have to watch every load which I realized were taking 4 hours or more to do one load, my water consumption has doubled for my home since January of 2014 and it keeps my septic drain field constantly wet even in the heat of summer. Further they have told me there is nothing they will do to fix this problem, in fact his words to me is This shouldnt be a problem mamma. So this is the worst washer I have ever purchased and would never recommend it.

This review is for the LG WT5170HW Wave 4.7 Cu. Ft. White Top Load Washer. I purchased this washer 2 years ago. I was looking for the largest capacity that I could reasonably afford. I also wanted to save water. I was replacing an old agitator-type GE model that was still going strong after 17 years. Ever since I purchased this machine I have had problems with it giving the UE message (uneven load). Dont even think of using the capacity of this machine to the fullest. Anything above half-full will automatically cause UE messages. Anything bulky like towels or bedding will cause the UE message. Sometimes it gives the UE message for what seems like no reason at all. Basically Ive had to wait downstairs and babysit this machine to get it to finish about half of its loads.As for water savings, whenever the machine gets a UE message, it adds water to try to fix the problem, so any water savings are lost. I am amazed at the amount of water this machine uses. Here is the worst part. Recently while doing a load of laundry, the machine malfunctioned and would not stop filling itself with water. Thankfully I was down there cleaning otherwise I wouldnt have known and my basement would have been flooded. Something has gone haywire and the machine will not stop filling itself with water now every time I try to use it.I purchased the service warranty (something I normally never do) and called the service center and they cannot find a certified repair center anywhere near me (we live near Minneapolis/St. Paul). This afternoon I spent at the laundromat, and my $1,000 paperweight sits downstairs looking pretty. And, theres no one in the Twin Cities area who wants to work on these things apparently. Save yourself the money, time, headaches and stay away from this product!

We purchased an LG dishwasher last year. Since it has been installed, the performance of this product has been terrible. The washing and drying cycle is terrible. I contacted LG, and they sent a repair service 3 times and it is not working better. Now that the warranty is not good anymore, they dont even want to consider a replacement. But it never worked well. It is the worst purchase I ever did and the worst experience ever. I still have many error codes and it is not even drying anymore. They replaced the whole motor after only 3 months. My next step is sending them a legal letter and filing a complaint about their products.

LG HE takes less time to dry clothes. Uses less hot water. I like the front-loading washer and dryer better than top-loading ones. They were somewhat on the expensive side, but worth it. LG has an innovative motor that will last longer because theres less motion involved. I like the pedestals as well. Ive had absolutely NO problems with either the washer or the dryer, and no missing socks! Mine are full-size side-by-side units. There are many cycle options for each: water temperature for wash and rinse, type of material, intensity of spin cycle; the dryer allows for both timed and sensor drying.

Model WT4970CW LG WaveForce True Balance. Just read several complaints about the LG washing machine. Bought in June 2013 from Best Buy and has consistently had an EU error on more than off. Tried balancing it with a leveler but as soon as it didnt like a load (light loads mostly), it would rattle loudly and move!!! Yes I put up with it for this long but when I went to ConsumerAffairs and saw all the complaints on this model. I called LG who promptly told me it was out of warranty and I could buy a one year warranty for $349.00 or a 60 day warranty for $224.00. After reading the continuing problems after repair, we are going to put this money into a new washer. Im going back to Maytag. Had it for over 15 years and never a problem!!! I agree LG=lousy garbage. This appliance needs to be taken off the market!!!

Very good machine and reliable. You never have any problems with the washer and it cleans your clothes very well. It would be a wise move to purchase this washer. The panel takes some getting used to but you eventually learn the processes.

I bought a window LG Dual Inverter 15 months ago. I read many reviews and they were very negative but the low noise thing was hard to beat. Yes it is low noise at low speed but still worked good for my needs. Now it is freezing in the front coils. I have used the unit less than 6 months as I dont live permanent where it was installed. LG service is non-existent and now the warranty is expired. Also the front grill looks CHEAP in appearance and one or two clips broke during installation. I will never ever buy anything from that brand and much less any appliances from Home Depot.

My 2-door side by side refrigerator is only 4 years old. The inside back has hairline cracks all over it from top to bottom. The plastic handles and door shelves are all broken and duct taped. I called and text them and all they say is how I can purchase new ones. That will never happen. I will never purchase LG again. Its not like my husband and myself ever abused it and we are the only 2 people that have ever touched it.

We bought a new LG kitchen pkg when we built our home. We have had nothing but trouble with our stove and LG has not stepped up to make it safe. One burner has gone out numerous times pushing propane in our home. Weve spent hours on this issue and now the one burner doesnt work. Very disappointed in this stove and LG as a company.