Did not know of the lawsuit or recall. Now I have to buy a new washer after fixing it out of pocket and mad that cant get part of the settlement. Not ever going to buy Maytag again!!

I bought a Maytag Bravo washer with the new stainless tub and the bottom agitator. It also has a clear glass lid. Mistake. I can see the action of the washer thru the glass lid and it definitely doesnt wash the clothes very well. They just stay in the same position and the bottom clothes get agitation but the tops ones just sit there. The towels especially smell musty after they have been washed. Probably because they dont get agitation. The water level is so low that the clothes barely get wet. It was a good idea of the company to save water and electricity. But they must not have thought about getting the clothes clean. If I could I would get rid of this machine but I wouldnt want to subject anyone else to this type of washing machine. I would feel badly selling it knowing that it doesnt get the clothes clean. So I would never suggest getting a Maytag washer with a glass lid because you dont want to see what it is not doing.

In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around. Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again. At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didnt want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldnt suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.

I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.

The control panel died on this dishwasher (MDB7749) after only 2.5 years of light use. I was quoted about $250.00 plus labor to have the panel replaced. I will not fork over several hundred dollars for a defective panel, especially since many others have complained about repeated failures and known issues with the control panel. No more Maytag products for me. I plan to purchase a Bosch to replace it.

I bought a Maytag dishwasher (MDB7749SBW1) about 4 years ago. Ive had to replace the wiring on the control panel each year. This is clearly a design defect, and Maytag will not take any responsibility for it. Ive called each year, and am told each time that theyve never received a complaint about this issue. This year Im replacing the dishwasher. Ill never buy a Maytag product again.

Sometimes the control panel is difficult to work with especially if the wash is paused to add more clothes or detergent. The good things is that the tub is very large so a comforter can be washed and you can control the amount of water depending on the amount of what is being washed. I also like that it doesnt have the big agitator in the middle.

My wife told me yesterday she was getting a f51 code... went on you tube and took the top off and the clothes holder out, found 1 quarter and 3 dimes... put it all back together... same thing... took the back off... hoses off, unplugged it and the allen that holds the motor had backed out... no more maytags for me... Tightened the allen, all is fine for now... my opinion, this should never ever happen... No lock washer anything engineering to prevent this from occurring... My grade: replace the engineer...

I own a Maytag MDB9150AWB dishwasher which isnt covered under current recalls. Yesterday, I heard a loud pop sound, and it stopped working (also popped the circuit breaker). After taking the door apart, we found burnt wires at the bottom of the door close to where they bend to go under the dishwasher.I called Maytag to find out if they would do anything, since this seemed like a defect in the materials used. They wont offer anything!

Recently started having puddles of water on floor every morning. Just noticed a thick sheet of ice on freezer floor when I had trouble closing the freezer door. Also the water dispenses very slowly. Removed filter and it would not dispense at all. Will try melting the sheet of ice to see if that helps. Purchased 2011.

This washer is a piece of expensive junk. It was used sparingly (2 people using it) for 16 months when a repair service had to be called. The estimate to fix the machine ($980) exceeded the initial cost. It did not clean the clothes adequately when it was working. There was a powdery substance on the clothes when they were removed. The clothes were always bunched up and intertwined. Only the proper type and amount of soap was used. I cant recommend this washer to anyone. We were very disappointed since we have always purchased Maytag washers/dryers. Never again.

First we bought the washer and not even a month after it was ruined. In the span of the year that weve had it, it has broken down about three times. Then we bought the matching dryer in August and by the beginning of December it has broken down. Called customer service and they are not coming until January 18. Have me waiting over a month to fix it. Worst brand ever and even worse customer service. Never again will I buy anything from this brand.

I was given a confirmation number to service my dryer. When I called the service contractor, Maytag provided. They said the appointment was cancelled and Maytag cancelled it. When I called Maytag, they said the contractor cancelled the appointment. I was never informed my service appointment was cancelled. I took time off from work and no one came. How can a third party cancel a service appointment without letting the customer know?? Is this any way to run a company and provide service? I have now taken two days off of work and do not have a dryer that works. I have never been treated so badly as a customer. My mistake was trusting that I had an appointment when I received a confirmation number. Why give a confirmation number when it is absolutely meaningless?

Purchased a new side by side American made Maytag refrigerator (Model: MSD2559XVEB ) in August 2010 from Best Buy. Just returned from a 3 week vacation and the refrigerator died shortly after we left on trip ( 14 months post purchase date ). $700 worth of food ruined.

My Maytag dishwasher is 1.5 years old and wont start. The Maytag call center said they couldnt help me except to sell me a service warranty for $269. Then she wanted to argue with me when I asked her to pass on my dissatisfaction with their products to her supervisor. I thought Maytag was a good product. For what I pay for parts and labor, I can get a new dishwasher. She said do I expect not to have any problems with that dishwasher. I will never buy anything Maytag again. They do not stand behind their products. Plus, it sounds like many people have had the same problem with their Maytag dishwasher. This part is defective. (I am assuming it is a control panel problem.) Since corporations are people now is there someone I push into my dishwasher so they will fix it. LOL.

Dryer doesn’t dry any size load in one cycle regardless of settings. Mysteriously, it triggers a message to check the lint filter and line when running a small load with nothing blocking the venting system. It never happens on large loads which would block more of the air flow. You could get a comparably sized dryer for much less. This not the premium product that you pay for.

This is probably the worst place ever to buy any appliances. They are extremely unreliable and the technology on them sucks. If you wanna buy new appliances I highly recommend you spend your money elsewhere. The customer service is extremely horrible and is a disgrace. Shame on this company. They lie about when they will repair your stuff too, so dishonest and I hate this company.

Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.

We have owned a number of dishwashers, some cost a great deal and some were inexpensive. Our current dishwasher is a Maytag and it has proven itself to be the best dishwasher we have ever owned, not only is it quiet, it cost less to operate and cleans all dishes and utensils excellently.

My husband and I purchased a Maytag Neptune washer and dryer set back in early 2005. It was our very first major appliance purchase together as a young couple. We were talked into going with the Neptunes as it was considered one of the high end models at the time, and it came with a 10-year manufacturers warranty, which by itself was a major selling point for us. We have now had our Neptunes for a full decade and I am happy to report that we have not had one single problem with either the washer or dryer the entire time we have owned them. In fact, they are still going strong to this day. However, as it has been 10 years, it is now time for us to upgrade. We have purchased all new kitchen appliances within the past year and we decided that its now time to upgrade our washer and dryer as well and go with a steam set. We will most likely end up selling our Neptunes since we will have no use for them once we get our new set. They have served us extremely well over the last 10 years and we wouldnt hesitate to buy Maytag appliances in the future.

I was so excited to get a washing machine. My excitement quickly faded two washes in when I noticed that the clothes were not completely submerged in water. I checked the handbook and it said that this is normal but at the end of the wash I still had clothes that were completely untouched by the entire washing cycle. The first couple times that the washer was used, I noticed that the water took a very long time to come out. It said it was sensing and then the water would come out in small spurts. When the wash actually started moving, wow the noise was abnormally loud. It continued to make said noise for the entire cycle. I could hear it everywhere in the house. I am so disappointed in Maytag. My father is of a much older generation and he chose this brand based on his past experiences...now I have to tell him its a hunk of junk. Save your money and buy an old fashioned machine.

We have had our oven for seven years this past October 2015 and has now been down for three weeks. Last February 2015 (8 months ago) we had to replace the bake igniter because the oven would not get up to temperature. The most recent incident happened a few days after Thanksgiving (2015), I was cooking dinner and noticed that the oven was not reaching desired temperature. I then opened the door to see if it was hot inside the oven and when I did it must have ignited making a huge poof and flames came out at me! Thank God my 12-year-old daughter had walked away from cooking with me to answer the telephone because the flames came out exactly where she had been standing!!!I contacted Maytag and explained what had happened and how we could have had an explosion or someone couldve burned. The first questions they did ask me was if anyone was injured or any damage to our house?!?! I was happy for that however, it also told me that this has happened before! They called the Maytag repairman in my area and supposedly made it a priority call in which he could not come until 12/10 which was two weeks after this happened. Therefore, my husband and I contacted a different appliance man who came out and told us it was the temperature sensor. Since fixing it, the oven works ok and cooks properly however, when initially lighting/igniting it is extremely loud and makes a very large/huge poof! Its as if the oven is filling up with gas and eventually lighting! The other night when I lit it to show my husband it was so loud that it rattled the door and he immediately turned off the gas to it. I googled this and it said that its basically a mini explosion where the oven is filling with gas and then igniting! Its to the point that we could lose everything we have worked for just to make a meal! We spend over a thousand dollars on our beautiful stainless steel convect oven. Its gorgeous and when working works great however, Im petrified to use it now because Im scared to being burned or exploding! Now we start over and yesterday on Sunday I contacted the original Maytag repairman who said to call back Maytag again and hell come immediately. Maytag originally told me on the phone that they would cover labor and the service call however, ironically enough they did not write that in the dispatch order! Im outraged! What will it take before its safe for our family and home! My husband is ready to junk it and buy a GE however, we do not have the money especially before Christmas to do so. Oh and let me add that the first week we had the oven we had to call them for the window seal to be replaced because it was hanging. So now seven years after owning it and 10 months apart we are having major issues. What happens if its fixed and a year later it happens again? It could explode in our home!!! SCARED & IRATE WITH MAYTAG & WHIRLPOOL.

We purchased this set 6 months ago. The store we purchased it from is unwilling to help us. Maytag insists there is nothing wrong with the washing machine. The machine doesnt clean the clothes. After a wash cycle there is pet fur and lint all over the clothes, even after it comes out of the dryer. The clothes are all twisted in tight knots when the load is done. The washing Machine doesnt dispense enough water to wash. I have taken clothes out of the washer and the items are dry in spots, most times you can smell the mustiness of a dish towel after its been washed.I used the steam clean dryer to fresh in up the curtains and the panels came out different lengths. Not eager to try that feature again. This is our 2nd dryer set purchase, the last set was 10 yrs old. I couldnt find anyone willing to repair it. I was told they dont make machines like they used to and they are all designed to last 10 yrs and you’re lucky if it lasts 15 yrs. Yes, we contacted Maytag and yes, like the many other folks who have shared their stories we also got the run around. Sad to say we are going to do our research and will be looking for a new machine. Im going to shamefully donate the set to a charitable organization and use the receipt as a tax write off. IF you’re doing your research, DO NOT BUY A MAYTAG.

Just dont get clothes clean like the old agitators. Doesnt matter what brand you decide to get I guess. Had Samsung front loader before and was disappointed in that brand as well. Thought them both to be good buys... But miss my really washed clothes!

Bought this Range in March of 2019. I really liked the large oven in it. Right away I noticed that the oven didnt back things very uniformed and very quickly, so a lot of burnt cookies. But I adjusted to that, not super happy about it but it was fine. Tuesday while cooking the cooktop suddenly went out. I had been smelling something strange the last couple of times I had cooked with the oven and cooktop on so I just assumed it was the oven, it did need to be cleaned. Well I ended up pulling the range out from the wall and taking the back metal piece off...the wire running to the cooktop was burned, like 3 inches up the wire and also the wire coming into that wire on the range cord. Just destroyed. I was shaking. My house could have burnt down.I just attempted to call Maytag, knowing my warranty is up (1 year) but thinking they should know about this issue. I was told that they would need to send out a certified tech would need to come out to access the situation...ok...when are they available and she said the 29th of December, really? How many people can go 3 weeks with no oven? I take care of my 93 year old neighbor and make dinner every night. So obviously I cannot wait. I have a tech coming today to fix this fire hazard. I was told there was nothing that can be done as it was not under warranty anyway. What so your certified tech was going to come out for free and then charge me what I probably paid for the range to fix it.

I give the product lowest and poor rating. The bearing in our washer went bad 4 months after we bought it. For the fourth time, they are coming out to repair the washer on 01/11/2012.

JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.

I am a Baby Boomer... just like so many of us, I watched those lonely Maytag Repairman television commercials. Yes, silly me I purchased our top loading Maytag Bravos XL because of the brand name and because the machine was large enough to wash our bedding. Well, like so many fellow purchasers have found, this machine does not get the clothes clean and leaves soap spots all over the clothes. Its embarrassing. Additionally, there is that funny smell after the clothes come out of the wash. Well, Maytag has really done a number on us all. Kudos to their research & development department for creating a washing machine where the clothes come out dirtier. Has Maytag thought about a RECALL? I will tell everyone I know to NEVER buy a Maytag.

I purchased a Maytag dryer (MDE2400AZW) 2 years ago, but have only been using it for the last year - and fairly infrequently, as this is a dryer that my guests use. I called Home Depot where I bought the dryer (along with the washer). I thought I had purchased an extra warranty, but turns out I only had it on the washer - what was I thinking. I wish I had read these reviews before I made my purchase. My local repair man charged me $192.00 for a new heater and his time. Theres a whole 90-day warranty on the new heater!! I sure hope this one lasts more than a year otherwise Ill be buying a new dryer and it wont be Maytag.

We have had our Maytag dishwasher MDB9100AWQ only 5 years and now it keeps shutting off. I see there is plenty of this complaint. I will not purchase another Maytag product after reading all these reviews and experiencing it.

The whole Control Panel lights are turned off for several minutes. Then they return on. Frequency? Few times per day. Reason? We dont know. No water or ice are dispensed when this happens. No water pipe is kinked, water pressure is OK, no problem with cooling system and nothing happens with food inside refrigerator or freezer. There are no mention made in trouble-shooting section of customer manual. What should we do? In spite of this, we are satisfied with the product so far, after 3 years of use.

We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!

Bought a Maytag HE top load washing machine (Model MVWB765FW) in Jan of 2019. As I write this the repairman is banging away on the machine to replace the gearbox that had gone bad. This is the second time a repairman has been out to work on the machine. The first time was to replace a bad water pump, which was when the machine was about six months old. Maytag would have you believe that Power and Durability Come Standard. So too, apparently, are visits from the repairman. To its credit it does a good job cleaning clothes - when its working. If youre going to buy this machine, I recommend purchasing an extended warranty - youre going to need it.

My dishwasher is less than 2 years old - has only been used a total of less than 12 months as I am seasonal in Florida. The control panel has failed. It will cost $275 parts and labor to fix.

I bought this after having a Frigidaire for 40 years and was immediately disappointed upon installation. This OVEN, not a range, was smaller inside and a lot of new pans would not fit! I have replaced the burners and the bulb wiring several times. Would not buy another one!

First dishwasher was overheating fried control panel, turns out there was a recall. Got another Maytag at a discount. Thanks for nothing, little over a year, its fried too. Will never own another Maytag product again.

I purchased this oven in April 2015. I have had nothing but problems with the unit. The temperature is off. I have had the probe replaced in July and will be done again next week (January 26, 2016). The AquaLift self-cleaning feature does not work. I ran the self-cleaning feature about 8 times and back to back on several occasions. The service providers stated that it really doesnt work and there is nothing they can do about it. The front of my oven, above the vent, is stained from the oven exhaust. They said there is nothing they can do about that either. The last service company that came out for a service call to check the oven temperature came without the proper tool to check the temperature and ended up snapping the propane line. I was given 6 month of a free extended warranty for my inconvenience and told that the company does not replace models. They will continue to come out and repair them. I will never buy another Maytag appliance again.

April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasnt really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didnt work that way, that I had to honor the warranty. Fine, we are almost entering October now. I have had several services calls, I have written to the Better Business Bureau, I have lost a few hundred dollars worth of food for it would be full of ice and had to be thrown out, I have contacted the executive offices of Whirlpool but they, along with the Better Business Bureau are not doing a thing. Tomorrow, once again, I am having a service call and once again, I know the issue will not be fixed. All I wanted was to either get my money back, along with extra for the loss of food or for them to just exchange it for another one, since this one was purchased with a problem. I really dont think that its right that they are able to get away with this. Just looking at this page, I see that there are plenty of people with this same issue. What is being done about it? If it were them with this issue instead of us, you know ** well they would have had a new fridge the following day. Here is my model# M1TXEMMWQ and serial# VS04658359 for this fridge. Please, I would really appreciate some help here.

We’ve had our Maytag washing machine for 29 years, and it’s still going strong! We’ve only had it repaired once in all those years. It’s a top loading washing machine. It has a suds saver, and a gentle cycle, too.The agitator’s in the middle of the barrel. Although it’s an old machine & not as energy efficient as the new ones are, we’re planning to keep this one for a while. Too bad newer machines are expensive and aren’t built to last!

I bought a Maytag dishwasher from Home Depot August 2018 and it has leaked soapy water every 3 out of 5 times that I run it. Home Depot said they dont cover installs after 2 weeks and to directly contact the manufacturer for service. Maytag sent out a tech 3 times but they werent able to replicate the problem, so nothing has been done to fix the dishwasher even though Ive shown the tech different photos of the dishwasher leaking. The service tech said they will now charge me $90 to return, even though the dishwasher is still under warranty and not repaired! Ive owned many different dishwashers (rentals and houses) without any problems. This is the first Maytag brand and it is horrible. I will never buy another Maytag and have warned all of my friends and family.

We purchased our Maytag dishwasher from Nebraska Furniture Mart in February 2013. The touch panel on our Maytag dishwasher quit working in December 2014, several lights would come on or flash or not work at all. The first repairman that we had come out took the panel apart, cleaned it up and put it back together ($100). It started working again but a few days later it started doing the same thing again. So I called the repairman back and he said the touch panel would need to be replaced. He called all over Omaha and no one had the part in stock. He called the Chicago Maytag warehouse and was told by them that they were out of them because there were so many defective dishwashers that they used them all. Now they are trying to find a new manufacturer to make them. It could be months before they get them in. So I contacted Maytag and of course they said that is not true and put me through to a parts company that they said has all the parts available. When I told that company that it was the touch panel, I was told by them that you only replace the touch panel for cosmetic reasons! So we got a second opinion from another Maytag repair company and he spent about 10 minutes looking at the dishwasher and said its a defective touch panel. He said he has replaced a lot of them in Maytag dishwashers. He recommended that I contact Maytag customer service and try to get them to pay for the part. I did call them and of course they refused because it is out of warranty. The supervisor even told me that they have not had any complaints about the touchpad malfunctioning! They do not stand behind their products anymore. I will never buy a Maytag or Whirlpool product ever again. I told them exactly how I felt and their only reply was Im sorry you feel that way. I am surprised they continue to stay in business. I dont understand how major stores can continue to sell their products when they are garbage. Based on the other reviews Ive read, Im not even sure we should fix this for $250.

I purchased 4 new Maytag appliances as part of a kitchen update. The dishwasher was the first to fail, less than a year after being installed. The control panel stopped working (random lights would come on, always different from the one being pressed, and frequently incompatible selections such as Rinse Only and Sanitize. PC Richards sent a repairman with a new part, no charge. A few weeks ago, it happened again. PC Richards says that replacement parts are only under warranty for 90 days, so now the repair is on me. I could pay or repair it myself or pay PC Richards to do it. Thank goodness I am handy, but I still have to pay for the part. Now I am reading that the MDB7749 series has a history of this problem. When is Maytag going to own up and issue free repairs? I certainly will never buy Maytag again, as both the range and the refrigerator also have common problems. Luckily, I paid for the 10-year service agreement on those appliances.

OK, LAWYERS -- Where are you?!! You have a lot of very unhappy people who feel they have been justifiably TAKEN! Whirlpool needs to replace these refrigerators with another brand! We bought same bottom freezer Maytag refrigerator in 2010. Luckily, which we dont usually do, we purchased a five year warranty plan. Within six months we noticed the rubber seal on our refrigerator on the french door part was turning yellow and then getting darker. We feared something was burning the rubber. A Maytag repairman looked at it, called Whirlpool, told them that there werent enough parts to fix this refrigerator. Whirlpool asked him what they should do and he told him it should be taken out on the front lawn and burned (yeah for that repairman)!! Whirlpool agreed to replace the refrigerator with one, very similar but a new model #. Thank heavens, after our insistence, the warranty was extended to the new one. Now after about three years, we are having the same problems that all of you are having with the next one.. Our Home Owners insurance adjuster just gave us a settlement to have all the ceramic tiles removed, which are cracked in almost two dozen places, and whole floor replaced (minus our $1,000 deductible). The floor was put in new three years ago. The refrigerator repairman is next to come out. From what I have just read about all the complaints on this refrigerator, NOTHING is going to fix this problem short of replacing it at our expense. My advise to everyone --- FIGHT THIS. Write to Whirlpool (not Maytag -- Whirlpool owns it), and blast them over and over with letters and complaints and threats of lawsuits. Why should we be taken for that amount of money while Whirlpool does nothing but keep it. A class action suit is badly needed. Big corporations should not be able to take people over like this and get away with it. If it takes a lawyer willing to take on a class action suit, this is it! In the meantime, bombard Whirlpool with letters and dont stop! It takes persistence, but in the end -- most of the time, we will prevail. Big companies hope we will give up and go away. They count on it. Dont let them win!!! I have had a Maytag washer and dryer for twenty years with no problems. Problem is that Maytag doesnt exist anymore -- who is making this....?

I have a Maytag refrigerator that I bought 20 years ago when I moved into my new house. It’s still going strong and haven’t had any problems with it. The only thing that has been replaced is the filter. Knock on wood!!

Perfect for me. It would be better if I had a space to put it without adjacent walls. Mine sits with the refrigerator door against a wall and I have to pull it out to the door space to open it wide enough to pull out the drawers to take them out for cleaning. Otherwise, it has worked very well for me by myself, for me and my husband when he was alive and for my son and his family and myself, and he has 5 children.

My washer is about one-year-old. Several months ago I noticed a brand new shirt was damaged after laundering. I thought it was inferior material. A couple of months later I saw a similar situation with another garment and started being more careful with the laundry settings using delicate, short, light washes, etc. The problem has happened a THIRD time to another garment. It appears this washer has a hunger for delicate jersey type fabrics. I started reading online and found out at it is indeed the action of the agitator and I need help rectifying the situation.

This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13 at Home Depot. That makes it 2 1/2 years old to date. It has been a good dishwasher up until now. A few weeks ago I noticed it was doing something wonky. First of all it was not responding its usual way when I tried to turn it on after closing the door. The start button was not responding immediately, nor were some of the other buttons. I also noticed that after the dry cycle had completed and the door was then opened to unload, that the lights on the door were flashing. Then, when I shut the door after unloading the dishes, the washer would come on without having any buttons pushed. Recently, in addition to the difficulty we are experiencing getting it to start, the washer will keep running without ever turning off. Last night I turned it on before going to bed, and it was still running this morning. Calling the service number, the control panel part will run around $150, with a $98 charge for repairman to come out. Who knows if that 98$ isnt just to walk in the door, and whether that includes the time it takes to install the part. The dishwasher was around $400 with my husbands military discount from Home Depot, so it seems crazy to spend that kind of money to have a part replaced that is going to break again because of PLANNED OBSOLESCENCE. If that part is replaced (at half the cost of the dishwasher) whos to say what other part is going to break next, perhaps requiring another service call plus price of part. So, conclusion is to throw this one in the landfill and purchase another dishwasher, sadly.The case of Planned Obsolescence is reflected in many of the comments/reports here on Consumer Affairs. The age of the failing control panels of the Maytag/Whirlpool washers are running around the same time spans. No doubt in my mind that these control panels are designed to fail after a specific amount of run cycles/time on this machine. These appliance companies that are manufacturing these total crap appliances so that people will have to buy replacements within 3 or 4 years are filling our already packed landfills while robbing the consumer. Its plain to see for all who care to investigate the matter. A service repairman whom Ive used for years and has been in the business for 25, told me that most appliances today are total pieces of junk compared what they used to be and are designed to fail. He said it has greatly impacted his business because people are replacing appliances versus repairing them because it is not cost effective to have them repaired. He also added that the guts of these appliances looked like they were made from Cracker Jack toy quality plastic materials. There should be laws to stop these manufactures from Planned Obsolescence, and we need to go back to the way appliances use to be made... to last! I have no idea what its going to take to ever see that happen. This is what happens when you have very little competition and 2 major appliance manufacturers. More parts are being designed to fail, so that they can line their pockets. Pitiful.

I called Sears to have a simple repair done to my Neptune washer and received a quote for $800.00++. They gave us a coupon to get a new washer at Sears and we did. Last week my dryer broke and I looked the repair up on Youtube. It looked real simple. A quote for $270 was given to us. Again a coupon if we wanted to buy new. It seems to me Sears jacks the price up on its parts and labor in order to push the customer to buy new. So far its worked for them and Im sure everyone else as well. Its not going to work out for Sears this time. Im no longer doing business with them and I will do the repair myself. I still got stuck with the service call but that will end as well going forward because I know now what the game is. Shame on you Sears. Double thumbs down for my Maytag Neptune washer and dryers.

We bought a Maytag dishwasher in May of last year. The control panel went out about 3 months after we got it. It just started doing its own thing Like not running the wash cycle or a different cycle than we pushed. We called for a repair and were told by the repair man that the control panel was on the fritz. He ordered a new one and told us it would be a month before he could come back and install it. When the control panel showed up at our house, we installed it ourselves because we did not want to have a faulty dishwasher running in the house.Just yesterday we noticed a huge rusty area on the bottom rack. We called and were hold for 20 minutes if not more, before we were even able to talk to a rep. She then came up with every excuse as to why our rack was rusty (hard water, water changing??). We asked for a new rack but she wanted to send a repair kit. We were on the phone with her for half an hour, if not more, and she just refused to send a new rack. When we finally asked to speak to the manager we were told the wait time was 32 minutes and hung up! Do not buy crappy Maytag appliances with even crappier customer service reps! (see our review about our Maytag fridge!).

Approx four months ago we got new stainless steel Maytag fridge, stove and dishwasher. Terrible, terrible, terrible. The dishwasher rack was broken, and the parts are plastic and hardly any room on the racks. The fridge had the wrong hinges and doors on them. We have been waiting for four months to have them replaced. Today we checked with Maytag and still not coming. The fridge makes a very loud humming noise it almost shakes the floor. This was some sort of compressor problem. Now the fridge is having problems with the freezer. It is freezing up with frost everywhere. The stove is terrible. I waited an extra month to get a convection oven which I have had before and this one is terrible. The double oven is a great feature if they work. They take forever to heat and if you do anything with the food you have reset the temperature? The top is the worst for cooking as the only one that works fast is the boost but then it slows down and you have a hard time cooking the food. The black top is very very hard to clean. I have owned a Maytag washer and dryer for the last 34 years. They have been excellent. Since Whirlpool took over Maytag they seem to have run the name into the ground and all the good service and products they had built up are now ruined. I told my neighbor a few years ago to buy a Maytag washer and dryer and they did. They have had nothing but trouble and are now having to buy new ones but not Maytag. It is a shame that with all the technology that Maytag has built up over the years is now gone. If you look at all the terrible reviews I dont think Whirlpool will be in business much longer with products and service like this. I still have a fifties fridge for pop and beer and it is the best fridge ever with no problems and my last fridge in my garage, that I replaced with this Maytag is still better than this new fridge. The service man that came to fix the fridge said we had to build in the fridge to keep the noise down. How come they never had problems with Maytag products years ago. I feel its all about the almighty dollar. They only last a few years and you have to buy expensive warranty. If you made them properly you would not need warranty and they would last for years like before. If anyone knows if there is a class action suit against these companies let me know since all of us should not be ripped off and costing us time and money.

Bought a Maytag top loader washer from Lowes in July 2017. Have had nothing but problems due to faulty computerized guts. Worked intermittently and took a long time to wash compared to older machine. Repairman out twice... replaced computer board and still have problems. The machine was made in Canada according to the label. Hey Canada, what is going on making junk? Too bad that we did not know beforehand what junk the Maytag brand has become. Lowes should not sell this junk to help its reputation and valued customers.

Bravo XL Washer & Dryer - I have owned this set for just over 90 days and have called Maytag several times just to get insulted. The customer service representative is not helpful at all, and tells me that I am not using HE detergent or that I am using too much HE detergent. Furthermore, they tell me that if a service technician comes to my home and nothing is wrong that I will get charged. So much for the extended warranty and what is wrote on the Maytag site. I explain each time that I am using name brand HE detergent and the recommended amount. The soap dispenser in the machine provides a fill line that I fill to. I have even tried using less detergent as recommended by the appliance store that I purchased the machine from, and still the washer does not clean my laundry and leaves residue on everything. I have even tried using the extra rinse, and extra heavy soil setting which does not make a difference at all.The other concern is that the clean washer feature light flashes weekly. I have purchased the cleaning tabs recommended to clean the machine, and run this clean cycle every time the light comes on. The dryer does not work all that well either and shuts off before the laundry is dry. Sometimes the dryer will show an error of airflow restriction or low airflow. This is confusing because the dryer vent and hose are clean, and the lint filter is also clean. This is so disappointing because I thought Maytag had great products. However, as I read other reviews about these machines and the customer service representatives it seems that there is a systemic problem with the machines and the customer service representatives that needs to be addressed by the leadership at Maytag.

We purchased a Maytag washer model MVWC400XWO almost 2 years ago and it has problems with the bearings and the whole computer board is defective. I was told to buy the extended warranty for $350, which we did. As of today, we were told by extended warranty they are refunding our money because there are so many things wrong with this washer, including the whole computer board, that it would cost them too much to fix or replace it. Im in complete shock. We paid well over $500 and are still making payments on it. I spent the day reading hundreds of reviews from people with these exact same problems and Maytag is aware of it and will not help. They should not be selling these anymore. Im completely sick to my stomach. I cant afford another washer and when I called Maytag, they said it was past the year and we are out of luck. I cant believe this can happen to people and they get away with it. A washer should last longer than 2 yrs.There are hundreds of people going through this with Maytag and no one will help.

Maytag top load washer. I dont understand why Maytag would make such a piece of crap. It takes so long to wash, that I can only wash a couple of loads a day. It doesnt fill. It doesnt get the clothes clean. My electric bill is higher. Its so noisy too. Never thought Maytag would make such garbage.

Three-year-old top load Bravos. Started doing the LD/SD tango about one year ago. Intermittent fault, but becoming more prevalent. Can spend an entire day attempting to finish one load; sometimes must be unplugged overnight to clear faults. Washer receives heavy use from extended family of five adults and two children but has never been overloaded. Machine is horribly flimsy and constructed of the cheapest possible materials. I wish I had removed the back prior to purchase.Just because it is possible to attach a processor to a piece of equipment doesnt mean its necessarily a great idea. Any geek can tell you that the three things most despised by a digital device are heat, humidity, and vibration. A washing machine by definition is an epicenter, a breeding ground, for those specific environmental factors. Well done, Maytag. You have demolished what was, perhaps, the most respected name in the business. Good luck getting that particular rep back. Purchasing a Speed Queen. The living embodiment of old-school. Electro-mechanical timer. Stainless. Porcelain-enamel. American-made. Not one complained on this site. Might just shoot an Office Space vid centered on the demise of the Bravos. This time, its personal.

This dishwasher constantly has an odor. I run the dishwasher every third day (there are only two of us), and no matter how well the dishes are rinsed off, there is an unpleasant smell whenever the door is opened. Even after running the washer, upon opening the door an unpleasant scent still lingers. I compare this washer to the Kenmore I left in my previous home and this brand new one falls short. I would not purchase this dishwasher again. But because this is only a year old, I guess I am stuck with it for a while.

The refrigerator had to have repairs in first year. Maytag was aware of freezer issues and reluctantly finally replaced the parts. I had to argue with repairman because he tried to tell me that the freezer was too full.

The machine does not rinse soap off clothes even after using 2nd rinse cycle. You have to wash clothes again using no soap at all. Defective machine maytag does not help or Clare wanted to charge service fee for tech even though machine is under warranty. This washer should be recalled. Very bad product. Lots of complaints.

My Maytag Neptune washer also has a problem with mold build-up and now the door lock assembly is totally gone. I was unaware of the class action suit or I would have joined. I am just disappointed!

Maytag Dishwasher Model MDB6759AWS3 Does Not Start - If you are having the following problem, here is what I did to fix it. All of the lights on the touch pad would light-up when pressed but the dishwasher would not start. It appears to be a corrosion problem on the connector from the touch pad to the control panel. 1. Turn off power to the dishwasher. 2. Remove the inside cover to the dishwasher door - approximately 10 screws. 3. Disconnect the electrical connections from the inside cover to the control panel still attached to the door. These are snap connectors. Always a good idea to label the connections before disconnecting in order to make sure everything goes back together properly. 4. Remove the black cover on the control panel. There are 3 screws. 5. Find the green conductor tape that connects the touch pad to the control panel. 6. You will remove the green conductor tape from the control panel. DONT just pull on it. There is a white piece of plastic that slides away from the control panel and toward the green conductor tape. It will remove pressure from the conductor tape and the conductor tape can then be disconnected from the control panel. 7. Get a good pencil eraser and clean off the exposed copper connectors in the conductor tape. 8. Place the conductor tape back into the control panel and slide the white plastic piece over it to reconnect the conductor tape to the control panel. 9. Replace cover on the control panel. 10. Reconnect the electrical connections from the inside cover to the control panel. 11. Place inside cover of the dishwasher over the proper screw holes - make sure the bottom of the inside cover is overlapping the bottom of the door - or the door wont shut properly. 12. Replace screws.13. Turn on power and check.It worked for me and saved me time waiting for a repairman and expense of the repair.

The washer does not clean clothes. Thank goodness I bought a 4-year warranty because they have been out 4 or 5 times on washer alone. The dryer is now squealing and shuts off (a safety feature I am sure). The repair person replaced the pulley system and one belt, it still squeals and shuts off. I called the Maytag CEOs office and talked to a machine. Some really nice lady called me back and said she cannot do anything to help me. They have no consumer person to help you and troubleshoot with you. The washer is rusting, it is an inside washer. I live in SE, Texas and they told me it was due to living close to the coast. Well, Ive had GEs that never rusted and in fact, the problem is really with all the HE washers. I hate them. They do not clean clothes. I will never buy another Maytag or Whirlpool product again.

This machine that I bought 2 1/2 years ago is very loud. Sounds like a helicopter that is going to hit the house. Last week the machine did not empty and would not spin. What a mess. We had to take the clothes out and try to wring them out by hand. Then we had to scoop all the water out. Had to call a repairman to fix it. $187 which included two trips to the house and a new pump. The pump was $56. Just the last year my grandson came to live with us, but before that there were just two of us in the house to do laundry for.

I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.

I inherited this Maytag washer, so it has been around a very long time (I have had it for 18 years). It still runs quite well, has 3 levels of wash/rinse, 3 cycles to wash in. Both of us...me and the washer are still kickin together. Highly recommend Maytag.

Our dishwasher developed a smell. We do regular maintenance and care of this dishwasher. Come to discover the entire thing is full of mold. Customer service is rude and expects us to wait two weeks for a service person to come out. Will not use the dishwasher because it is probably making our family sick. I have never experienced customer service like this. DO NOT BUY DISHWASHERS FROM THEM. They don’t care the product is defective and they don’t care about their customers or their safety.

The washer I bought brand new has never worked well. The clothes end up all bunched and twisted up together. The bleach is not distributed properly, I have big blotches of white spots. It is leveled, still shakes and everything is on one side

Maytag Dishwasher MDB8959AWS6, S#F15006566 purchased 12/28/2011. Here is a record of the product repairs done by All Tech Appliance Service in Portland. 1/12/2014 - Thermal Fuse and Control Board. 10/15/2015 - Thermal Fuse. 9/2/2015 - Thermal Fuse. 12/5/2015 - Unit stopped working again, strong electrical smell, probably Thermal Fuse again. This dishwasher product has a design defect. It should be recalled.

I purchased this range from a Maytag outlet in Nov. 2006. No problems with it until Nov 2015. The oven igniter failed. This was serviced locally and replaced in an efficient manner by the local service tech. All is good until 2 days later when I decided it is time for an oven cleaning cycle. I set the cycle for Medium Soil (3hrs). After the conclusion of the clean cycle, the oven (bake) would not work. Called Maytag service, the service tech replaced burned up oven wiring as well as the igniter again. However, the cleaning cycle had taken out the gas safety valve control as well. I am now told there is no replacement oven gas safety valve unit available anywhere. I even called Maytags 1-800 number and searched online only to find the part on backorder and not available.I find this particularly frustrating in light that I spent over $1200 on a Maytag product I thought would bring way more than 9 years of service before it is deemed unrepairable. The average gas range lifetime is 18 years. In my opinion, not a good return for the investment. Its a shame because the rest of the range works and looks fine, which is now destined for the dump. I am replacing the Maytag with a $550. Frigidaire with manual cleaning. Will never buy another Maytag appliance or a self cleaning oven again. If the self cleaning feature has the potential to fry the controls, why would they offer such a feature, or why couldnt they warn one of the potential failure.

Maytag Range Precision Touch Control 800 Electric Smoothtop - The racks in the oven fall down. I have replaced them with new ones but am having the same problem. I emailed my concerns to Maytag a few months ago but didnt get any response (so perhaps I didnt go to the right site). The oven was purchased in early 2008 and this is the only problem I have had with it. If I am extremely careful, I can bake cookies but if I try baking or roasting anything heavy, the racks fall. It is very frustrating but I was pleased, for lack of a better word, to see that someone else was having the same problem - at least I know it isnt just me. I will try contacting Maytag again.

My Maytag dishwasher is very easy to use. Saves on money and time. I enjoy it and it have made my life so much easier. When you cook for two you can be out the kitchen in no time.

I purchased a Maytag Bravos HE top loading washing machine two years ago. The clothes hardly get wet enough to get clean. It leaves a residue on dark clothes and the basket goes unbalanced at the drop of a hat. Whatever you save in water, you spend on electricity because a cycle takes twice as long as a conventional washer. It goes out of balance and bangs the machine enough to walk it across a room. I purchased this machine from an appliance store, not some discount house. I have had machines last 20 years and this one is shot in 2. I will never, ever purchase another Maytag, Whirlpool or KitchenAid product again ever.

I bought the Maytag Bravo XL MVWB725W washing machine and dryer pair in August of 2015. 2 months after I bought the pair the thermostat went out on the dryer. It was under warranty so it was fixed and no problems after that. In July of 2016 I have my first stainless steel hose break at the fitting because of corrosion flooding my laundry room. I thought it was a fluke so I put another one. The next hose started to corrode in September 2016. We thought there was some weird chemical reaction going on between the hose and the filter on the back of the machine. So we changed to rubber hoses in September. Since then we have gone through 6 sets of rubber hoses. We have had the water company out, they say our water is fine. A plumber out, our new water heater is fine as is our plumbing. An electrician, who changed an outlet and put a grounding wire on our house water line. And an appliance repair man, he found the problem so he called Whirlpool who makes Maytag. There is corrosion on the water temp control. However nobody has EVER seen this problem and doesnt know how to fix it. Not even Whirlpool. And Whirlpool says its my house. Im at a dead end with a washer that is constantly going through hoses. It really doesnt wash clothes very well either unless you put a lot of stain remover on the clothing before and wash it in hot water. And yes it is noisy. Dont buy this product.

Well Maytag, shame on you! I just called customer service about the third repair made on my Maytag 4000 Series Washing Machine; its only two years old. The rep side stepped the limited warranty that is good for five years on the motor and tried to sell me another warranty for $329.00. I have $460.00 (parts only) in repairs. Purchasing a warranty will have me spending more money than I actually paid for it. The excuse that I was given was (per quote) our machines are made by people and we have no way of determining the outcome of our products past the given warranty. Maybe you should have considered buying the extended warranty that was offered at the time of purchase. Yeah, maybe I should have, but Maytag should build a product that consumers are happy with, and extended warranty sales past a longer period of time might make more sense. If you are thinking about purchasing any Maytag appliance, I would think twice or you just might get some person on the other end of the line that just doesnt care, representing the name of Maytag! I visit the Big Box Stores daily and you can bet your tail that I will make a special visit to the appliance section just to discourage any one from making the same mistake I did! Just think, the last washing machine that I purchased lasted for 9 years (not one issue) and it was still working when I gave it to someone in need! I have three appliances in my kitchen that are 11 years old, never had one problem with either one. Thank You KitchenAid! I should have purchased your washer and dryers!

Bought a new maytag gas range march 2013 model #mgr8674ab. The oven would not light at all. Would just click. Still under warranty. Called the service. They came and had to replace the controls in back. 2 months later the same thing, only this time it comes on and goes right back off. Then a week ago got it to light, used the oven and tried to turn it off and it would go off but immediately light up again. Scary to say the least. Another call to service. They are coming tomorrow. This is November 12 2013. I would not buy another maytag gas stove. There is something terribly wrong with this model.

This washer has a fault with certain types of blankets. Parts of these blankets come out shredded. We end up replacing these blankets. Other than this problem, the washer has worked fine.

So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an answer from Maytag about the correct fill levels of detergent. Consumer support simply do not know and refuse to direct me to anyone or have anyone call that does know answer. WHY SO IMPORTANT? Either you do not get clothes clean OR you damage machine and leave residue on clothes! Neither is acceptable. Using the fill level indicator on Bravos XL dispenser is in direct contradiction to any recommended levels on lids of high efficiency detergent manufacturers like Tide. Per Maytag manual only fill detergent to max fill LINE which is literally about two or three tablespoons of detergent. The lowest possible quantity of Tide per the lines on lid even for smallest load is two or three times the recommended fill level on the dispenser. No one has to be an engineer to know two tablespoons of HE detergent in dispense is going to do same effective cleaning for one shirt or towel as it will with a queen size comforter or very large full capacity load. CORRECT ANSWER DETERMINES IF YOU DAMAGE WASHER OR IF YOU HAVE DIRTY CLOTHES. Googling online there is also no answer. Such a critical answer for Maytag washer to work and clean clothes that is simply not available and documentation is wrong is a huge concern about the viability of this machine and worse their support. Our machine is less than two months old but is obviously over-engineered to the point of just being silly. Tip to Maytag: start selling washboards. More energy efficient, more green except for red and blue bruised knuckles, uses one tenth as much water and users do not need to spend their nest egg savings to buy. Not the first but will be the last Maytag product we will buy. Name may be same but the company is definitely not the company that used to enjoy that name with pride. SUMMARY: Maytag is adamant about using the correct amount of HE detergent OR damage and bad performance by washer and dirty clothes with a detergent residue. With all our best efforts we cannot get what that quantity of detergents is supposed to be. The user manual at best has ambiguous answer. The manual suggest horizontal measure of detergent in tray to max fill level which cannot be right. IF you instead use a vertical measure of how high detergent level comes up to the max fill line the quantity is radically different. It says dispenser holds 3 oz which would be beyond max fill level but nowhere near a vertical fill level.

The Maytag Washer Model # MVWB835DW is the worst I have EVER had!! I have 6 kids, my husband and myself who I do laundry for and this was supposed to be a XL washer so I can do large loads! It does not do anything to stains and all my clothes come out with clumps of powder and if I use liquid it leaves greasy residue on them! Everyone in our home has had rashes from the washing powder not getting rinsed out and my husband who gets grease and oil on his clothes has all stained clothing because of this washer that does NOT clean anything! I used to be able to get every single grease and oil stain out until I purchased this washer! My 9 yr old now has a scalded skin from the washing powder not getting rinsed no matter how much I use!! I even tried using vinegar to make it dissolve and it does not help! No matter what we do it does not fill up nor wash the clothing properly!! This washer needs to be discontinued immediately and anyone who has it have the option of exchanging it with a better washer! It is absolutely ridiculous that they know this washer does this yet keep selling it!

I have a Maytag Bravos washer that has gotten to where every time you try to run the final spin, you get an unbalanced load code and it shuts off - it does this even when you try running it empty. This washer is 3 years old, and has been doing this progressively worse for the last 4 months until now. We cannot even get it run the final spin cycle now.

My Maytag refrigerator Model MFX2571XEMS has to constantly be defrosted due to ice accumulation in the bottom of the freezer. If not defrosted, water leaks out onto our hardwood floor. Maytag will not do anything to resolve this problem. We were told by a repairman that we have to defrost it manually to fix the problem. Yeah at least every 2 weeks. What a rip off.

The machine will not fill with enough water to wet all the clothes. I have to tape the tub to trick the machine so that the clothes will all get wet. When I had a service look at the machine he said that is how they are designed to be energy efficient. Who does not getting all the clothes wet clean them??? This is not for big loads but ALL loads - even hand wash loads. Every load takes an hour plus. Less water, more time, unclean clothes. I lose all the way around. REALLY wish I had a machine with the old features.

We purchased a TOP of the line Maytag dishwasher with the expectation that we were also purchasing high quality. Boy, were we wrong. Continuous problems with the controls since out of warranty. The controls are in the door and operate pushbutton from top. This is electronic pushbutton not actual pushbuttons.MDB89595SBS.

Bravos MCT maytag commercial technology washer - Bought this washer a year ago. Will not complete cycles. Will not agitate. Never buy Maytag.

I purchased the Maytag oven in January and have had the service technician out 5 times to try to repair the oven because it doesnt heat properly. Theyve told me that because I live in a condominium that it is normal for the oven to take an hour to preheat, then another hour for the second oven to preheat. When I am baking the oven does not hold the temperature and anything I bake takes much longer than it should. They refuse to get me a new oven.

Seven years ago when we bought a new house, we bought all new appliances, Maytag Washer and Dryer, because they were suppose to be extra good and sturdy, what a joke. For the past four or five years, I have had to replace the lock on the door of the washer, which means Im without a washer for a week. Since no one stocks the parts because it is such a joke, some repair places wont even consider repairing a Neptune. Seems like since the company stopped making them because of the problems they have, as a minimum they should replace all Neptune washers that have been sold with a reliable washer, front loading in the same price range. I will never buy another Maytag product and will be sure to tell everyone I know not to buy them either.

I purchased this five-burner gas stove two years ago. I have this stove repaired three times. The first and second problem with the stove is when I turned on the oven, it would never click on. This was a month after I purchased the stove. They sent someone over to correct the problem and that did not work. The third time someone came. He changed something in the oven and it started to work. After that, I continue to have trouble with the oven. When I have the top eyes on, the oven will not work. When I only turn on the oven, it will go to 350 only. It will cook for an half hour and then cut off. I smell gas in my house and my food is smelling like gas. I have stop using the oven. I did not purchase a stove to not use the oven. This is totally ridiculous!!! I am tired of this situation. Maytag needs to recall these ovens, so I can purchase an oven that works. I have thrown food away because it smells like gas - because the oven will cut off in the middle of cooking. I am very tired of this situation and when you call Maytag, their customer service is terrible. I will never buy Maytags products again. Please help.

The washer does not wash the clothes, period. It leaves dirt and soap in the machine along with the unwashed clothes.

Our 3-year-old Maytag refrigerator, MFF2558VEAZ, is forming a sheet of ice on the bottom of the freezer. The ice partially melts for some reason, and then water leaks out at both bottom corners, usually once a day. Others have reported the same problem. Contact with a repair person is yet to be done. This must represent a factory defect.

My husband and I are retired. In 2006, we purchased a Maytag stove, refrigerator and dishwasher thinking we bought the best. Since purchase, we have had repairs on all 3 appliances costing us over $1000. We are installing our 4th electronic control touchpad replacement today at a cost of $250.00 each. We had a new oven electronic ignitor replaced on the same stove. The compressor on the refrigerator had to be replaced! The drawer mechanism on the dishwasher had to be replaced. We will never recommend or purchase your products ever again!

The bleach dispenser will dispense bleach BUT it is full of water after each use. The dispenser is flushed with water by the machine at the engineered time in the cycle. The warranty service companies want me to pay around $300 ($100 + $70/ hr) for them to work on it. I have to use a measuring cup and pour water into the dispenser until it begins to siphon out. Stop pouring, and the dispenser will be empty for the next addition of bleach. The washer is allowing water to partially fill the dispenser AFTER the bleach has been flushed/siphoned out into the load of clothes. If the flush water were completely shut off after flushing operation, the dispenser should be empty.

We bought a Maytag Bravo model top washer recently and have no good things to say about it. The startup time is too long and clothes are coming out with lint all over them now. If the unit could be returned we would do it immediately but we cannot.

Update 3/7/2018. I have been without a working microwave since 1/23/2018. Technician sent from Maytag came out to repair it and said he needed to order a new board and door switches. These items were installed on 2/26/2018 but did not solve the issue. The technician said the microwave needed to be re-wired completely and would schedule for the microwave to be removed and brought to shop where it would be repaired. After I called Maytag and explained the situation they told me they would replace the microwave (with the same model.) I called today to get an update on when the new microwave would be installed and they said not for another 14-21 days!!! After expressing my displeasure at the whole situation I was told by the Maytag representative that I could choose any new microwave model (under $399) from the lines of Maytag, Whirlpool, Armana, or Kitchen Aid. It would take about 14 days for delivery and they would schedule the installation at no additional cost to me. So now I am researching microwaves again!!! Ill update this review once the new microwave is installed.

I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.

We bought a Maytag refrigerator Model # MBF 2254HEW, Serial # 14560744NG. It worked for 7 years and now its dead. Well it does blow warm air. We are told it cost so much to fix one that we would be better off to buy new. I bought an extended warranty but of course all is out of warranty and Maytag is sorry for the inconvenience and that parts do fail. I am going back to using the old style refrigerators that last rather than paying an enormous amount of money to buy something new and looks nice but will only last a few years. When is a recall in order? When are companies required to do better for the customer? We are told that the compressor might be OK but it could be low on coolant but it is very difficult to find a leak.

At 14 months old Main computer box failed, caused the machine to shut down on unbalanced load ($400). At 28 months old Main computer box failed, caused the machine to shut down on unbalanced load. In addition when the service guy was underneath the machine to change the module he noticed the stator housing to the motor was falling off. He said he never saw anything like it. After reading about all the problems people have with these machines I have talked friends and relatives out of making the same mistake of buying an old and trusted brand like Maytag. .

Bought a new Maytag Over the stove model Microwave from Lowes. It worked fine for a while. Then it started saying open close door. We opened the door and closed it, and sometimes it would work. This went on for a while till it finally would not work at all. Called for repair, the service guy came and took it apart and one of the door switches needed adjusting. He left and it was working, good deal. 2 days later open close door started all over again. We found if we lifted the door when closing it, then it would work sometimes, until one day it would no longer work. We called for another appointment, and got a new company to fix it called ABCO. The service guy showed up and tightened a screw and it worked again, said the other service guy might have forgot to tighten it down. I tried it and it worked. We did not touch it again till next morning and back to open close door again. Called ABCO back and got a new service time for Wednesday next week. Wednesday came and went, called to see why no show. They said we were not on the service list and were very sorry. So we set up a new time for them to show the following week Tuesday between 12 and 3 pm. At 3:49 they called and said sorry, but they were not going to be able to make it today. I told her then get us tomorrow and was told they were very busy and maybe Thursday would be better. I told her we were in line and and should get service before others that came on later. Her reply was maybe Monday of next week was better. After the runaround she said they would try for Wednesday tomorrow, but no promise made. After that I called Maytag direct and they said nothing they could do except make another service appointment. She told me I could get a service appointment tomorrow Wednesday between 8 and 12am or 12 and 3pm. I asked with who this time and was told ABCO who just told me they were too busy to show up tomorrow and had put me on standby. In the meantime I paid over $300 for the Maytag microwave that is never going to need service because the Maytag service man is so lonely. And bought a $ 200 Panasonic counter model so we could have a working microwave. So now we are in over $500 and still no Maytag working microwave. They did send me a letter offering me a discount on extended service plan if I want one. I told them it would be cheaper after the one year runs out under warranty, to just junk the microwave because it has cost me way more in wasted time, waiting for the lonely Maytag repairman to show up. Bottom line do not buy a Maytag Microwave model MMV4205DS-1 unless you just want a good looking decoration over your stove with a nice light, and have plenty of time waiting for the lonely Maytag repairman.

Maytag is a product that I would buy any time. Even uses it well last for a long time. If you want to spend money this is a good investment for your kitchen and as for your laundry get the washer and dryer. You do get your moneys worth with Maytag.

I built a new house in 2006. As part of a builders package, we had all new stainless steel Maytag appliances installed. The side by side refrigerator compressor stopped after 26 months (of course, passed any warranty). No customer support through Maytag and as previously posted very scripted responses. Maytag microwave handle has broken off several times, the glass seal in the oven door was compromised and the inside glass is stained - most recently the on-going issue with my Maytag dishwasher model mdb5601. Ive already replaced the handle /door latch assembly twice and am confronted with the current dilemma if I should replace the control panel that now appears not to be working. It goes without saying that I will never purchase Maytag products again. However, I am not in a position to replace what are fairly new products. That being said, I am reluctant to purchase costly replacement parts given their poor performance and ratings as mentioned in this thread.

I bought Tapan gas stove last year, but all your ranges have a problem. Whenever we clean the range, it never goes straight stay up ,even when I bought from Lowes Store and I told them they said that defect from manufacturer. You have to correct your manufacturers defect, I want an answer as soon as possible. Thank you.

I have owned this washer for 3 years and purchased it to match the Centennial Dryer and because of its advertised commercial grade components. The washer has just now turned 3 years old and has never been abused but I have been told the drum bearings are going out.

On February 2006, I purchased a Maytag Quiet Series 300 Dishwasher and on July 2007, a motor leak. Maytag fixed it for free even though it was out of warranty. Thereafter (December 2008), the touch pad failed and I replaced it for $50. It is now August 2011, and that new touch pad is bad again, and this time, the part is $170. The Maytag will not run and the lighted display will not function from the start button. This was a $450 dishwasher that is now only five years old and useless.In all fairness to Maytag, their customer service is very good and willing to work with customers. Unfortunately, the product is very inferior in my opinion. To have stupid stuff like a control touch pad failing every three years is absurd and the replacement cost makes fixing it a bad investment.I will be going out this weekend and buying a brand-new inexpensive dishwasher that is on sale for $229. This model is not a Whirlpool product but it is a name brand.