My LG over range microwave oven has an extremely nice appearance. It is medium size and has a turntable. It also has a powerful vent fan with a stainless steel filter. My wife & I use it every day. It is the best microwave oven we ever purchased. I recommend this product.

My 6-year-old refrigerator quit completely (most likely compressor). I called LG as parts are still under warranty. They gave me 3 places to call to schedule a repair. Two places stated they no longer accepted any service calls on LG repairs and one said she was so far out of my area she didnt know why they gave me their number. I called LG back and was told to see if I could find somebody. I called several places and got the same thing so I called LG back again. I was then told I would be placed with scheduling and somebody would call me in 3 to 5 business days. I asked was their list different or more current and was told his list was fine. I asked him to go unplug his refrigerator for the next 10 days and throw away $300.00 worth of food. He said there was no reason for me to get smart. This is unbelievable. LG doesnt know which of their service providers still honor their calls??? I am now shopping for a refrigerator after 3 days of doing without and no resolution in sight and considering an attorney. I have read far too many horror stories.

I have had the LG Direct Drive smart drum for several months and on almost every wash cycle I have to rebalance the clothes inside. I am just trying to warn other consumers about the frustration I am going through. To be fair I have not contacted the company yet. We did call Sears and they said we would have to pay of a service call. So I am going to contact LG after I can get all my paperwork together - stay tuned.

We bought a LG side by side refrigerator 7/22/2015. It is now 7/3/2019 and the freezer and refrigerator are dead. Based on all the reviews I have read it is the compressor and it might take LG 10 days to 2 weeks to have someone come and check it out and then another 2 weeks waiting on parts. I think we will just throw it out on the street. we transferred all the still frozen things to a 19 year old Amana that is still running while the 4 year old LG junk is dead. We will never by another LG product

The refrigerator is side by side, 27 cubic foot capacity and without the water and ice in the door feature. It has been a good refrigerator but not a great one. The price was what I was willing to pay and it got ok reviews from Consumer Reports. I would have liked the capacity to have been greater. If anything I would have expected that it would have been better made. I bought the refrigerator because it was on sale at Home Depot and they offered free delivery and installation. If another highly rated refrigerator had been on sale near the same price, then I would have bought it.

In 2012 I bought LG French door refrigerator. This refrigerator last 18 months. After several attempts to fix and few hundreds dollars of groceries dumped in the garbage I had to buy a new one. Because of custom kitchen I created by appliances only LG can fit. My new refrigerator still working but I cant use water it still smelly. Another time I got upset and decide to look for similar complaints after 2 pages of peoples cry about this horrible products I realized how lucky I am it just stinky ice and water. My question is how come LG still in business??? Is any of high authorities ever read this feedbacks??? My experience to get in touch failed. Unfortunately I dont speak Hindi. I hardly I learned English. So my idea not to be writer of bad feedbacks but to see if someone has a balls to answer simple questions. I am waiting. P.S. This item price $3000.00. WOW!!!

Bought a new white side by side LG refrigerator about 1 1/2 years ago from a local big box retailer. The plastic trim pieces around the electronic controls/water dispenser/ice dispenser have turned yellow. The refrigerator is bright white and the large bezel and drain plate is now a disgusting yellow. I first tried to resolve the matter with an online chat representative who was absolutely clueless. She couldnt even figure out what parts they were on her schematic. She finally gave up and had me complete an online upload form with pictures that I had to take. She said she would call me back after I uploaded the form. I uploaded the form with pictures and after two days no response. So I did another online chat with another agent. I gave her my case number and all she said is Sorry its out of warranty. She gave me the phone number of their parts distributor for the Eastern USA and the girl who answered the phone instantly put me on hold and never came back. This is ridiculous! The trim pieces are about $180.00. So, dont ever buy a white LG refrigerator and if you would like customer assistance on their product - Dont buy an LG Refrigerator.

Updated on 06/08/2021: Same as others -- the Company contacted me, first offer a rebate which I have never seen. Then asked for proof of purchase, invoices, service tickets, etc. which I provided. They even texted me for information which I sent - in April -- and to date, absolutely no response. This is not acceptable!Original Review: I bought an LG refrigerator in 2014 and in December of 2020, it failed completely - cooling and freezing. I had a local authorized LG serviceman come and and he called tech support only to find out it was unrepairable. However, LG refuses to honor their warranty -- 7 years sealed system and 10 year compressor. After many emails they agreed to issue me a small payment but of course I have not seen anything! They are awful!!

Bought stove in October of 2016. Didnt have gas line installed until Dec, but noticed when we reached up to use microwave we were accidentally turning one or both burners on. Called J. C. Penney about problem but were told that no gas would be released until the knob was turned far enough to light the burner and we would hear the clicking and would have time to turn it off. When we had gas installed to stove we found that wasnt the case. Just a small bump would allow gas to release without warning. Very dangerous situation. At 64 years old we should not have to worry about such a problem. Spoke to J. C. Penney about the problem and were told if we had bought their warranty they could look into it. We were told to contact LG but are put in hold for literally an hour or more until I get frustrated and hang up. Wanting to know what consumer protection agency we can contact about the dangers of this stove. Havent used the oven enough to say if there are problems with that. Sounds like this should be a class action.

Purchased an LG microwave oven (over the range) model LMV1813S ...installed it 3 days before Thanksgiving 2014. On Christmas morning (1 month later) it stopped heating. Certified LG service repaired it yesterday with a brand new computer board and keypad (just to be safe). Worked once and then stopped again. LG will not send a new unit. Says the repair guy must come fix it again and again until he determines it is a lemon.....its brand new, 2 months old.

Bought the washer and dryer on 1/23/12. After about a year I started to see rust around the bleach dispenser and it is progressively getting worst. Notified LG in June 2014 was told to call Home Depot. They sent me back to LG. I bought an extended warranty from Home Depot but was told it did not cover this issue, only the moving parts. Called LG back and was told that would get back with me with a fax number to send them the bill of sale. After not hearing from them for a week, called them back and they told me they would only come out if I paid for service person coming out and repairs. Now I have a washer which no one is willing to take responsibility for the problem, which is progressively getting worst.

This is my first purchase of an LG refrigerator, and while the reviews were good, my experience has been less than stellar. The refrigerator is less than 3 years old and makes horrible noise when the doors are closed. Last year, I had to pay a professional service person close to $300 to come de-ice the refrigerator and am now faced with the same scenario. LG customer service is no help saying to make sure the refrigerator is level and to call a repair person. I have had several refrigerators ranging from Westinghouse to KitchenAid and never had issues. I am very unhappy and would not recommend purchasing an LG refrigerator.

I bought an LG True Steam Balance washer and dryer 2 years ago. Without a doubt, my 30 year old agitator washer and dryer in our house up north function much better. I purchased on the strength of Consumer Reports recommendation and because I thought the steam option would be useful. Consumer Reports really blew this one or else the report was written by some young person who considers wrinkles a fashion statement.EVERYTHING and I include towels, comes out so wrinkled that it requires touching up with an iron. I cannot WAIT to get rid of this washer and dryer; it makes life harder, not easier. I cant fault the cleaning; the clothes are cleaned just fine, but I believe that the washer spins with such ferocity that wrinkles are set into the clothes and no amount of tumbling, or taking them out of the dryer while damp, will eradicate the wrinkles.

Bought LG LMX30776S model in 2016 and compressor went in 2018 (one week before my wedding). The parts were covered by warranty, but we had to pay $500 to have it repaired. Two days ago the refrigerator stopped working again and I would bet my lifes savings its the compressor. I wont be paying to have it repaired again. LG refrigerators are lemons as you can see by the numerous posts about the compressors failing- stay far away.

We purchased our refrigerator a little over three years ago. The compressor just went. We lost everything in both the fridge and the freezer. All the ice in the ice maker melted and leaked all over the floor. I called the LG number found the manual. I was on hold for over 30 minutes. The refrigerator “specialist” asked me find the model number and serial number. The place he told me to look was incorrect. He became impatient with me and told me he could only give me three minutes. Three minutes... I found the information (not where he told me to look) and he then gave me the names and numbers of two local appliance repair businesses. When I called one of the numbers I was asked for a PIN # from LG. Apparently the “specialist” was supposed to have given me one because the fridge parts are still under warranty. Now I had to find the receipt for when we purchased the refrigerator. This all happened two days before we were leaving for vacation. So obviously the refrigerator won’t be fixed until after we get back. I’m extremely disappointed with this LG product. I can’t imagine ever buying another LG product. I will certainly be warning friends and family.

I purchased a stackable LG washer in June, 2013 and it died in January 2018. The hardware holding up the drum broke, and the estimated cost to repair was $600. Since a new machine was priced at $825, it wasnt worth it. The customer service department was very rude and not helpful at all.

Top of the line, kept my food fresh and delicious and easy to maintain temperature controls, it has a very attractive sleek look about it, very easy to organize my food and store what I needed it an organized fashion, energy-efficient, great capacity, lots of storage. I like it just the way it is - no changes please. I am happy with the way it is. I can think of nothing to change. Everything was kept fresh and It worked and met my needs the way it is. It came highly rated and recommended all over online as one of the best refrigerators.

Major component replaced via an extended warranty after 2 yrs. Compressor died 3 months later. Labor not covered. Decided to trash a $3500 refrigerator rather than fight for another defective compressor and lose another $600. I am one of thousands, google this problem. Where is consumer protection?

I purchased the LG HE top loader (machine # WT 4801CW) in December 2011. It has never effectively cleaned a single load of clothes. Shirts come out of the wash still smelling of perfume/cologne; sheets come out with large dry spots where they never got wet. Washing in cold or hot water does not matter, nor does setting the washer on the highest level for soil and the extra high level of spin speed. I do not use a clothes dryer, so I use fabric softener but the clothes are so wrinkled even if I remove them the instant the cycle stops that every single item would need to be ironed. Even when washing very small loads (one pair jeans, 2 shirts, 2 pairs socks) there are dry spots on the clothes until the final rinse cycle, so they are obviously not getting clean. This machine will not remove any stain at all, no matter how minor. It also takes over 60 minutes to wash one load and has increased the number of loads I do a week despite having a much larger capacity than my previous washer. Luckily, when we bought it at Best Buy, they provided a 30-day return policy. My new washer will arrive this weekend. Im back to a front load Frigidaire, which is what I had before. I never had a single complaint about that machine. It lasted 18 years and never had a single service call, cleaned every single thing we ever put in it, and was very inexpensive to operate as well as having a much more reasonable price than anything else we saw on the market.

Unfortunately, the compressor broke on my LG refrigerator. I filed a claim and it took them roughly two weeks to fix it. They couldn’t send anybody out and the day that I had it scheduled, the guy cancelled on me at the last minute and said that he got the wrong part. So me, my husband, and my little baby were living out of a cooler for two weeks because no one could fix our fridge. I was super upset because it was a brand new fridge that we bought and it was four years. Eventually, they fixed it but I still feel that it doesn’t cool that great. Then they told us that we should only be keeping it 40% full, which is ridiculous because you don’t buy a fridge to only keep at 40% full or it’s not gonna work properly. But that was what the technician told us. We’ve had ongoing issues with this, too. All the little baskets that you can put the milk or sauce containers on are breaking off because the plastic is so brittle and there’s a weak point in it. The design of the plastic is not well-designed. When you spent $2,000 on a fridge, you don’t expect in four years that the containers on the door that you should be able to store things in, are gonna break off. Then the replacement is $90 and when I read all the reviews, people are saying not to even bother replacing it because it’s gonna break again. So, my husband and I decided that we’re never gonna buy an LG again.

Ive had my LG Front Load washer for several years. It is horrible and always has been. My clothes smell and Ive tried every product to get rid of the smell. My white clothes are always dingy regardless of what I do. Now the bleach cup is always full of water after every load of clothes is washed. Upon washing another load, when the dispenser drawer is pulled out, the water in the bleach cup comes streaming out. I barely ever use bleach, so it cant be a rust problem. I will be glad when this horrible machine dies. Ill for sure get something else and not an LG product. My LG dishwasher isnt worth a hoot either. Never again will I purchase LG products.

My refrigerator is a double door with bottom freezer. Approximately one year after I got it the ice box broke and had to be replaced. Lucky for me the warranty was still active. Now, approx. 18 months and the refrigerator section is freezing my food. Without warranty, I am not sure what to do at this point!!!

I have raised a complaint on my recently bought LG washing machine direct drive on 24th December. LG service had come on 26th and said the panel has to be replaced and they have to get the panel from Cochin. Next day I called them due to lack of response and they said it has to arrive from Noida. Today we called and they said that part is no longer available. I trusted LG and purchased this product. Now I regret it. I suggest if LG has no commitment at making quality products then give me a temporary washing machine until the repair is over. I had a useless customer care experience. Only fake promises and nothing else. I have had same experiences with LG Refrigerator and Microwave oven which too have repair issues. I quit LG.

I purchased a washer/dryer at Home Depot in August 2021. Concerning dryer only there was no light feature in the drum. Spoke to Home Depot and LG service departments and neither would exchange the machine, or help in any way. My eyes arent good so I need that light. They both gave me the attitude that they didnt care about my problem. Whatever happened with service anymore. Im very frustrated... I have to use my phones flashlight to make sure the drum is empty.

I bought top-of-the-line LG kitchen appliances. I have had the repairman out on each 3 to 5 times. I had the standing range replaced because it turned on and locked down itself. The microwave has been repaired so many times that it cant be repaired again as the mount has been compromised. So I live with it not working. It seems they didnt properly seal it and moisture from cooking takes out the electronics. Life is not good with LG; it is ghastly! The worst part is, no one cares.

LG Gas stove - bought this year - I just walked into the kitchen and smelled gas. This is the fourth time this has happened. I didnt use the stove today, so someone must have accidentally brushed against the stove and slightly turned the knob. There is no safety apparatus to alert you to the knob turning or that gas is leaking (stove doesnt automatically light). I cant believe in this day and age that this appliance passed any safety inspections. Thank goodness I dont have any small children, Id get this stove out of the house immediately. As it is, I frequently go into the kitchen just to verify that none of the stove knobs are turned, I am now paranoid we are going to blow up...

The French Door refrigerator, model #LFX25961, purchased 5 years ago, is a total piece of inferior quality plastic! All the interior shelving and drawers are crumbling in little pieces. I called LG and the replacement parts are no longer available. (No wonder, they fell apart too!) What does a consumer do?

I purchased an LG computerized washer from Home Depot that has a big label that says 10 years, which is no guarantee of anything. The washer worked 3 years and the $450 power supply went out. No more computerized washers for me. They are pretty, but I will take the simple old models with knobs and mechanical parts without the fancy very expensive to repair computer parts from now on. My washer before it lasted over ten years. My expensive LG is in my shed. I cannot bear to put on the curb something I paid that much for. I now have a used washer that I paid $100 for the washer/dryer pair that work just fine. They are Roper models. I only recommend the LG gamble to people who have more money than they need and money to throw away.

Do NOT buy any NEW Washing machine with a Load Sensor! It senses the weight of the load and determines what amount of water to add to wash the clothes. Since the Government has to be involved with every aspect of our lives to save energy & conserve water, this device is crap! There is never enough water to wash the clothes and the clothes do NOT come clean. This mandate has sent us back to the early 1900s way of doing laundry with an old wash tub, scrub board & old soap that actually cleans the clothes!!! I cant afford to buy new clothes every month & refuse to wear dirty clothes! Only way around it.... Luckily I have a wash sink next to my washer. As I put clothes into the tub, I run the faucet hose over to the washer & wet the clothes as I put them in the washer. This creates a heavy load & as the sensor weighs the load, it is heavier and adds the right amount of water to wash the clothes!!! I have a glass lid so I can stand there & watch the water level. Unbelievable that the Government tells the Manufacturers how to build a washer with devices we dont need or want!!! Doing laundry for over 45 years, I am bright enough to know a small, medium or large load and able to determine my own water level for the appropriate washing cycle. If you dont have a wash sink, you will have to wash your clothes TWICE! So much for saving water. What morons we have running the United States of America!!

I purchased LG front load washer. The gasket where the cleaning liquid, bleach and fabric softener is placed is always full of mold. Also when the gasket is removed, the location where gasket is inserted is full of mold plus the front section of the washer. Contacted LG several times and they say it is a consumer issue and not a company issue. Absolutely disappointed with their service. They are currently under a class action lawsuit for front load washers with this same issue for those that were purchased between 2000-2006 but since mine was purchased 2012 it doesnt apply. Its amazing to me how they wont acknowledge same issue they are in court for. I own LG washer, dryer, refrigerator and TVs and I would never purchase an LG product again.

Clothes come out dirtier than when they go in! I have the problem that many others have: ashy-colored residue on black/dark clothing. Today, Im now getting ashy-colored stains on my white clothing. Ive not been able to figure out if this happens after washing dark clothes, white clothes, hot, cold, or ??? Ive not been able to discern out a pattern for it. So far, I cant avoid it. Ive read the reviews and LG comes back and asks for private messages instead of making solutions public. How do I contact LG so they can give me the washing experience they want me to receive?

We bought a LG refrigerator 1.5 years ago. Very pricey I might add. The Fridge went out. They sent a repair person who replaced the motherboard and thats all he did. He did not check to see if the compressor was working. We wait 12 to 24 hours as he said not working. The compressor is not working. Back to LG We go. They say compressor is covered. They will get back to us on someone coming. They just call today and say they cant find anyone to come and fix it. Now the kicker is We have had no refrigerator since December 10th 2021. After all the hoops LG cant find anyone to fix their product. We live outside Little Rock AR. I have found this whole situation horrible with the way this was handled. I will never recommend a LG product to anyone. Yes there may be fine stuff out there but what if it breaks then you will find out how they stand behind their products. I find it ridiculous the price we pay for refrigerator, washers, dryers etc just for them to be throw away products.

Bought an LG refrigerator in 11/2017 with the linear inverter compressor. It quit working in 6/2021. Even though the compressor is covered with a 10 year warranty, I fear that it will be replaced with another faulty defective compressor. We have an LG technician coming soon and I will provide an update on the repair status. I give the refrigerator one star because a failed compressor in just 3.5 years is a bad sign coupled with a class action lawsuit against LG for producing a defective refrigerator.

I liked my LG refrigerator when I bought it about three years ago, but its compressor went out, and I wasnt very happy with it a few weeks ago. I love the refrigerator, the way it operates as well as the shelving, and its easy to take care of. But then I noticed my freezer things were getting a little mushy soft in the freezer. A few days later, my son came over and we went through the directions on how to restart it. You pull the plug and let it rest, which we did, and we adjusted some other things. But when I got up the next morning, my whole kitchen floor was full of water. So, he said the compressor went out on it. LG then came out here and put a new compressor in. They also sent me a check for the food that I lost, which I did lose a lot. I appreciate that I didnt have to put any money out, but it was very frustrating. A refrigerator should last longer than three years.

This has the same style filter as all of my previous dishwashers, but this ones filter assembly does not come apart for cleaning. When the glasses have sandy bits left on them I remove the lower spray arm and the water guide tube on the back and take out the grids, screens, and mesh screens in the bottom. After brushing and rinsing everything I put it back together and it is good to go for another 6-8 months. The problem with this unit is that the lower screens, grids, and mesh is one-piece. It does not come apart. There is trapped grunge inside and I can shake some of it out, but most of it remains trapped. I called the company. She just kept repeating the manual- It is self-cleaning, you do not need to clean it, removing it voids the warranty. The manager said to call the repair technician. I ordered her to send me to their service/repair department so they can advise me how to clean this unit. She said they wont speak to me unless I am an authorized technician with an official technician number. She kept trying to set me up with an appointment with a repairman- while telling me that the warranty wont cover this. I will have to rinse and shake the filter unit and hope I can get out; if not, I can order a new one from Sears for $60.

My LG is a built-in model; it's set into an island next to the sink. The whole island gets warm while it's running because the venting is inadequate, especially while drying. The choice of settings is really helpful.

The electric stove is a double oven LG. It is dangerous. When you are cooking or lean over it turns the knobs on the front way too easily. Just a little pressure and the burner is on. Our family has had this happen all the time and we always check to make sure it’s not on. We also purchased their microwave at the same time. That caught fire inside. I wouldn’t recommend their products.

I purchased a top of the line LG refrigerator and after 1 year the front panel got very dim. Called LG Support and they told me they would not do anything to help. So I lived with the problem. A year later the front water dispenser didnt shut off. Called again, there are only two of us in the house so the refrigerator is lightly used, we should not have any problems in the first 2 years. Again I called LG and they would not do anything for me. Basically once they got my money they could care less about their machine and their name. I would never, I mean never buy any LG again, they produce junk for a high price.

After multiple breakdowns, LG accused me of buying a used defective refrigerator. The French door unit was purchased NEW at Home Depot. LG finally claimed that there were duplicate units out there with the same serial number, and that I had received the good one. How can there be duplicate serial numbers, where one unit is a defective unit? Very suspicious. Departments of Consumer Affairs in three states got involved, and the New Jersey arbitrator was so exasperated with LGs tricks that he advised me to take LG to court.

I recently purchases a Model # LSE4611ST slide in glass top range. I was very happy with it in the beginning. This past summer I was canning, the process was done, I laid a cloth on the unused side of the range and put my jars on it from the canner. I went out for 20 minutes, came in and found the front burner on and the cloth burned to the stove top. What I discovered was that when you leaned forward into the stove, the controls on the front of the stove are extremely flexible and it takes nothing at all to turn on the burner. I had a similar experience this afternoon and apparently touched a dial with my body and it turn it on while I was cleaning another section of the glass top. I almost set my hand on it and realized in time that the burner was on. I still like the range, just do NOT like that the control knobs are so easily manipulated. Thank goodness we dont have children in the house, it would be dangerous. My experience with LG has not led to a resolution. My issue that the knobs on the front of the range were very susceptible to touch and that it was easy to turn the burners on without being aware of it. I had a fire on my stove that burned thru a mat and damaged my burner. When the repairman came out he told me that was the way it was, there was no way to make the knobs more resistant to light touch. That this was the way it was. It makes bothers me that something so easy to fix to prevent accidents is deemed not viable by the company.

I have been using LG WD-8015C frontload washer for last four years and worked well. A couple of weeks ago, the pre-wash option could not pump the water into drum. After a lot of research, I understood as I have to change the cold water inlet valve assembly and did that by spending NZD45. With the new valve, the pre-wash pump never shuts off. This appears funny to me. I dont know if the new part supplied to me is still a faulty one. Did this happen to anyone? Call out for repair is around NZD50 plus labor of NZD60 per hour. I dont know what to do and how to solve this problem. I appreciate if someone can help me on this issue.

I have a model number LFZ65960ST LG Refrigerator. I have not been very happy with this refrigerator since I purchased it. First of all, it dents and scratches very easily. Second, I received a notice a part needed replace for a recall due it causes the electric to increase. Lastly, this morning December 26, 2011, we woke up to make breakfast and discovered the eggs were warm. We looked up at the light in the top of the refrigerator and the light cover melted the sockets are black, and everything on the top shelf of the fridge was hot and starting to cook. It ruined all the food on the top shelf of the fridge. It melted the butter in the butter holder. We had to throw away probably $50 worth of groceries. My biggest concern is if we hadnt been home, my house could have caught on fire. We removed the light bulbs out of the light and the light cover is completely ruined, I cant even put it back on the lights it wont fit. I read where there is a lawsuit regarding other home fires caused by this problem. I want to get my refrigerator fixed and I feel there should be a recall for this problem with these refrigerators. Please contact me regarding this matter.

Updated on 01/08/2019: After two failures and unsuccessful repairs, Asurion sent another repair company over. The repairman walked into the house and said I know what the problem is already as he heard the compressor groaning in the kitchen. After conferring with his boss over the phone, I was informed that they no longer will do repairs on LG products because LG does not pay their invoice. So not only does Home Depot continue to sell this junk, but the repair shops that would handle the extended warranty repairs will not work on LG. A couple of weeks later, Asurion (out of the blue) called and said that a reimbursement check was being sent. Could that be due to the class action lawsuit recently filed nationwide against LG?? So we got the check, disposed of the LG, and bought a KitchenAid that sits quietly in the kitchen, keeping things cool and keeping us composed. OH, and never a word from LG through any of this business.Original Review: Two Compressors in Two Months...LG is junk: We purchased this LG from Home Depot in December of 2016. It had great features, was very attractive, and large capacity. In November, 2017 we returned home to find the kitchen flooded and the fridge was warm. We called the Home Depot warranty company and a repairman came out two days later. They didnt have local repairmen so he came from 60 miles away btw. He said it was the compressor and he said he replaces LG compressors on a regular basis. Ultimately it took him 3 weeks to obtain one due to LG being out of stock on compressors. He installed it and the warranty company gave us a food reimbursement check. Two days later, the same thing happened! Spoiled food. Flood. Repairman showed up again and repeated the slow ordering process. Home Depot sent over a small dorm fridge just in time for Thanksgiving. Now the compressor is again making noises. LG is totally unresponsive to this; they would rather the repairmen make the repairs for them, that they are too cheap to do upon manufacture.

LG model LRG3081St gas oven preheats to 500 degrees when set on 350. Purchased this range from Lowes and they have been good to work with and have had their repairman to our home 2 times. The control board and temperature probe have been replaced but still over-preheats. In order to use oven I have to open door and try to manipulate the controls to keep at 350. The last repairman called LG Tech support and LG said that we will just have to wait 25-30 minutes to achieve the temp. of 350 as the oven has to settle into the right temp. Lowes appliance Dept. manager said that is ridiculous and I agree. I should not have to wait 30 minutes before using my oven. Still trying get LG to to respond--I want a refund my money. Also burners on stove top are always looking dirty and discolored.

Purchased a brand new microwave with the new black chrome, very expensive for a microwave. Unfortunately we had a kitchen remodel so we wanted everything to be brand new. We called the store and they said that they had to call LG because their store warranty was only 7 days (ridiculous). LG said they would replace the part if it has no power. However when the service technician told LG that it had no power, they decided to repair it??? We havent even had the microwave a month. The new parts cost almost more than the microwave itself. I think this company is a piece of **. I will never purchase LG products again.

We bought our LG Smart Inverter fridge last year. When we were shopping, we were looking for a spacious freezer and of all fridge weve seen, its layout stood out. The height and the depth (the z-axis) is greater than others. We could stuff a lot of meat, ice cream, ice inside and since last year, we have never filled it up to its full capacity even though weve hosted large parties in our house. It also have compartments inside that are intuitively placed, not just placed there for the heck of it. My favorite is the chiller, its spacious and it can semi-freeze meat, hotdogs, chorizo, making it still fresh.We have not had any problems with the fridge. Hope we dont have to use its 10-year warranty. The only downsides with the fridge is that the egg tray can only accommodate 8 eggs and even though the doors are closed, somehow, insects are able to creep inside. I dont know how they can get inside to both the freezer and the lower compartment. I constantly remove dead insects inside. So far, fridge is performing as expected.

I am extremely happy with my LG microwave. I have not had any problems since I bought it 4 years ago and when the day comes that it no longer works, I will be sure to purchase another LG microwave. I have also recommended this microwave to family and friends.

I’ve had the problem with knobs of the range turning on when you lean against them. I searched for a solution for last two years, even on this forum. I finally found it. There is a LOCKOUT function, located on the “LOWER clear/off” pad. Hold for 3 seconds and it locks ovens and burners! Press for 3 seconds and it unlocks. Very easy and it makes this range safe again. I hope the people who posted this problem before see this.

I bought an LG refrigerator model LFRC 22750TT three years ago. Last week when I opened the door, I smelled a burning odor of plastic and I discovered that the digital sensor control had melted. I called the LG factory service technician and the whole thing will cost about $220. Any suggestions? I am glad I was home because the unit could have caught fire.

We purchased two of these dryers from Durochers in Sylvania Ohio. The experience with Durochers was very bad. The customer service was horrible and they damaged our woodwork and cabinets during install and tried to leave it - when it was repaired it was a botch job. However this review is about the dryer itself. Due to a sensor it constantly turns off and does not leave clothes dry, I have to restart it almost three times to get clothes dry. I have tried every cycle. If you have towels it will take all day. Would not recommend these dryers.

My over the range microwave is just over a year old. Making popcorn last night I smelled plastic burning. Opened the microwave door and saw flames coming out of a melted hole in the top of the microwave. Its over a year old so my choice is to buy a new one or go without. Will be buying but NOT a LG. But I sure will be telling everyone I know what happened. For as little as I use it, it should of lasted me years and years.

Unfortunately we have the exact complaints as everyone else!! Do NOT buy LG products! They do not last and even worse is the customer service. We have been trying to get our refrigerator fixed for a month and a half. 3 times they’ve sent out a technician and 2 of those three times they cancelled the appointment the day of. Spent an hour on the phone with customer service just to be mocked by a representative (John **) when I expressed frustration that our refrigerator went out after only 3 years....Oh wow, really, 3 years, hmmmm very sarcastically!

We purchased a condo 2 yrs ago with a Kenmore French door refrigerator. We found out the fridge was made by LG. Shortly after moving in the refrigerator quit working. We lost a lot of food. It took forever to get a repairman out and had to spend money on eating out and take out food. We were told it was a computer part and it would takes weeks to get the part. Literally we went the entire summer without a fridge. It worked for a while and now it is not working. Was told by a repairman that LG is the worst fridge anyone can buy. He has many calls on this brand (LG)... We lost more money on food bc we had to unplug fridge for 48 hours and plug in for another 24 to get to temp. It held temp for 5 days and is breaking again temp in fridge. Now 57 & climbing. Will never buy LG anything. Please advise if CLASS ACTION SUIT.

First time in over 40 years, I changed name brand. Sorry, sorry, sorry. Hate this new washer and dryer. Settings on washer are not convenient. Yes, there are a lot of settings but not all are necessary. I also have had to iron so many things that never were ironed before. Everything is in a ball in the dryer and makes for tons of wrinkles. Can I just say I hate this new modern washer and dryer?

Ive owned the LG washer for over a year and I absolutely hate it. It washes for over an hour and clothes do not smell fresh. I have taken my clothes to a laundromat several time just to get clothes clean and smelling fresh. Washer does only moistens clothes. No water visible. It fails to clean so much I had battled bed bugs recently. I HATE THE WASHER. WORSE PURCHASE I HAVE EVER MADE IN MY LIFE. Now Im stuck. Biggest regret ever!! I will soon purchase an old-style washer. THIS SUCKS!!! I wish I could return washer and get my money back!!! PLEASE!!!

About five years ago, I purchased a new LG with a freezer on the bottom and two refrigerator doors on top of the freezer. The ice maker is located in the upper left door (as you face the unit) in the refrigerator. So far, the ice maker has been replaced 5 times, and has never worked correctly. It will not provide sufficient ice output for a family of four. If guests are expected, I must buy ice at the store to supplement the output of the ice maker. The ice maker contained in this refrigerator is a poorly designed and constructed worthless piece of junk.

I have had this washer and Dryer set for less than two years. I have called and complained about the washer about once and month. First the smell issue, then the clothes being half dry and now the mold or some kind of something being left on the clothes. First off when I call they have no record of the previous calls! They tell me do the clean cycle, joke doesn’t work! Then they say less clothes, doesn’t work! My clothes are literally covered in something after every load and it’s not getting any better. I’m going to buy a new machine and I will trailer this thing around as a lemon! LG Products and customer service are a joke! DO NOT BUY THEIR PRODUCTS!!! I also had a refrigerator that sat in my living room for 2 months because I couldn’t find a repairman to even come work on it and then LG sent out one of their people only to have him tell me it was a known issue and they had to replace the compressor under warranty after they tried to get me to pay for it first!!! I DO NOT RECOMMEND THEIR PRODUCTS TO ANYONE!! MONEY PITS!!!

Do not buy LG all in one washer and dryer. It doesnt dry at all, clothes get hotter and wetter, I followed all instructions. It also says takes 6 hours and 10 mins to dry a small load, which it didnt. LG tech came turned it on and off didnt try the dryer cycle. I found out LG only turn on and off any of their products, without looking at the problem. Therefore if it turns and off they say no problems. Never buy LG products.

This beautiful and potentially practical fridge quit working within 1 1/2 of normal household use; 2 Adults in household. Price of fridge plus extended Warranty purchased was: $3875 Can. I do not recommend LG to anyone; Was told Warranty is off @ first phone call placed to LG, when Warranty on compressor is 7 Yrs.

Ive been a fan of LG products for quite some time. Never had any problems with the electronics and appliances Ive bought from them until now. A few days ago, it stopped making ice and the freezer got warm, but the fridge still worked. I called the helpline and the smart diagnosis feature didnt work. I tried all of their troubleshooting tips but nothing worked. I didnt bother getting an extended warranty because of the trust and goodwill LG had earned with me over the years. Now I have to pay 80 dollars just to have a tech look at it, and even if the parts are covered I could be looking at hundreds more for labor. I waited my whole life to get a water/ice dispensing fridge (45 years) but could never afford one. When my old fridge died in 2016, it was at the same time my stepdad gave us 2000 grand as a gift. We used that money to buy this fridge during a Black Friday sale at Lowes. Not even 3 years later its dead and who knows how much it will cost to fix. Ive never been this disappointed since my Xbox 360 died but Microsoft made it right by sending a new console free of charge. I wonder if LG will be willing to do anything to rectify the situation. If not, I will never buy anything from them ever again, and will never stop being critical of their products and services.

Bought the 4.1 high efficiency top loader on 2/1/14 from Lowes and on 5/15/15 the washer broke. The codes that keep showing up is telling me the problem is with the drain hose. So Ive checked the hose, removed it, bought a new one and still the same code appears. So I took the back off to check if something is blocking the hose and nothing. When the clothes are washing the water will not drain it is aimed into my stationary tubs so I lay it on the floor and the water pours out but doesnt stop so the washer can fill up to actually clean the clothes. Called the 800 number to be told its out of warranty and I need to call a local repair man. Many places dont deal with LG repairs and the ones that do charge $100 just to look at the problem. A total waste of $800 on this item. DO NOT PURCHASE THIS WASHER.

Purchased two LG refrigerators both breaking down same way. Thought the first time was just defect; now after reading blogs and comments just poor manufacturing. On the first unit 1mth after buying, fresh food storage stopped keeping food cold and freezer stopped freezing. After 3 attempts to fix through LG, I refused a fourth try. They refused to exchange. Home Depot absorbed the loss and exchanged the refrigerator, which they didnt have to do. Now 2.5yrs later of course bought LG, like I said 1st time bad luck. Now again refrigerator not cooling, had to throw out food last night and again today and the freezer now not working, of course, warranty expired after first year, and they cant help me. Have 4 kids, can barely afford to buy food and make it last. Now Im throwing it away and cant get help. Why would a Refrigerator stop working only after 2 1/2 years? Poor manufacturing. After checking internet blogs and complaints, found out thousands of customers have had the same problems, have been reported it, and have gotten no help, have to pay out of pocket and have someone come in and diagnose the problem then order the part directly through LG. The company should be ashamed of its self for not resolving a problem like this when families buy their products because of past reputation of being reliable - $1200.00 paid and only lasted 2.5years. Now will cost me between $200.-300.00 for the repair. I will never recommend or purchase another LG product again. Thats why they only warranty their products for 1yr only. For a purchase this big and important storing food and knowing all families and people in general have the use for this item, they would have more integrity.

4 year old LG stove is garbage. Display board went out. Part is now obsolete and unavailable. Short life span, horrible customer service, replacement parts impossible to get. Even local repairmen and parts distributors had negative feedback on LG. We had to buy a new stove, and it is NOT an LG.

I purchased my LG top loader from Home Depot in 2014. Its been a nightmare. Laundry has become horrible. The load is never balanced. It fills and drains all day trying to balance itself. Even with my help its not happy. I cant imagine what balance it expects. I hate it!! Ive called with no help and live in an area where there is no service available. I will never buy LG or believe what I read in consumer reports. It was the top recommend. After reading the reviews, I see its not just me. Why do companies think its ok to take peoples hard earned money for crap that doesnt work like it should?

For the most part I love my LG washer & dryer. I have more options than what I need but it’s nice they’re available. Very dependable!!! I have the front loader and it’s stacked which saves a lot of space!

I recently purchased a LG Refrigerator side by side from Home Depot in Tucson AZ. After being installed by the delivery and installation company the installer advised me to leave the refrigerator alone for 24 hrs after which, it should be at operating temperatures. When I opened the left door, I noticed it would slam shut, and the water being dispensed from the refrigerator door was considerably warm. I contacted LG customer help and asked two simple questions about the door and water temperature and was advised by an individual that continually avoided the question I inquired about. After numerous attempts to resolve my issues I disconnected. Now I have to try and resolve my issues with Home Depot.

I should have known better than to purchase a refrigerator from Sears because of past experiences. On two prior occasions, (two different refrigerators) we had Sears technicians tell us that our units could not be repaired. So, in one case we purchased a new one from Sears but kept the old one. The old one was still running (5 years later), but the new one stopped cooling completely about three years ago. This time, we decided to live with the two partially operational units. The newer one has now stopped working, so we mistakenly purchased a new LG model from Sears, on Friday of September 2. Sears promised a delivery (for an extra $10) on Saturday of September 3. When we had not heard from sears by 4:30 on Saturday, I called their installation services. I was told that the item was not in stock--great. It was the Saturday before Labor Day, with food spoiling because the refrigerator was full of food.Ok, now I wanted to complain to someone at Sears, so I called their customer service (disservice?). After getting the runaround and being redirected to three other numbers (with 10 minute delays before connections), I found someone who could help. This helpful person told me that the unit was in-stock, but they were waiting for American Express approval for my purchase. I let them know that American Express has never (since 1964) delayed approval of my purchases and that I felt they were lying. I was told to call American Express. I told her that I wanted to speak to someone who actually knew what was going on, and the line went dead. I did call American Express; I was told that the purchase had been approved on Friday, so Sears customer service has more than one liar on their staff. Judging from all the other complaints about Sears, I wonder why there has not been more publicity to protect the public from this deceitful company, so much for customer service.

Wow! So glad I read these other complaints. I thought I was doing something terribly wrong to have my just washed clothing smell so foul. Bad product. We should get our money back, but it doesnt sound like we will. We, the consumer, who purchased this product have been pretty much robbed of our dollars. They do not back their product. We lose. It makes me very angry since we work so hard for our money.

I purchased my LG refrigerator in 2016. A piece of junk. It has been fixed a few times and currently been broken since Thanksgiving and cant be fixed. It quit cooling and freezing. The repairman has consulted LG to try to get answers but it still isnt working. The money you pay and it doesnt last 2 years. I will never buy LG products again.

Purchased a complete LG kitchen on Black Friday of last year. Dishwasher has only worked 1 month out of the year, rest of time at LG warranty repair shop or waiting on repair shop. Will not give new unit or refund.

The sanitary and steam settings are wonderful, but I also enjoy the quick wash for small, irregular loads. I appreciate the laminated directions and details regarding how to keep my machine lasting longer.

I bought LG LRE3083ST/01 range from 5 years ago. I noticed that the Stove rusted in the down part in different area, it is manufacture defective, I am not happy with this product which show defective and bad quality product.

I purchased a top loading LG Washer from Sears, and purchased the extended master plan warranty with it. Within 2 years it has already started rusting near the dispenser drawer. Sears would offer no help whatsoever, and said the rust is not covered. NEVER buying an LG, NEVER shopping at Sears ever again. I have been a long-standing customer and spend thousands on appliances with them in the last five years, including a stove, refrigerator, washer and dryer. They would do absolutely nothing to help me.

The LG refrigerator we bought with the last apartment we rented. It was a great surprise however it did not last for very long after we moved. LG is a great product and typically very dependable. I liked having an ice machine. Filtered water options and lots of space. I did like the amount of storage space that it had and how it didnt ever freeze my refrigerated items. But I would like a better warranty. I dont like that it gave out on me so fast and that I could not fix the issue. I would improve the customer service that comes with this item.

In October 2014 we purchased a very nice Stainless LG Dishwasher - Model: LDF7774ST. The first week we had it the motor went out. LG replaced the dishwasher. Back in January of 2015, the so called quiet Dishwasher started making a lot of noises and had to have the dishwasher serviced. Now, the LG dishwasher will not drain. We have cleaned out the filter and the drain and nothing works and now have to have it serviced yet again. Three times in six months on an $800 dishwasher? Will never purchase an LG dishwasher again.

Our current problem is that the freezer stopped cooling and now the refrigerator isn’t able to keep a normal temperature. Of course, this happened shortly after we took an expensive Covid-style trip to the grocery store, so we are slowly losing hundreds of dollars in food. We suspect it’s the compressor. We’ve struggled with this fridge since we bought it. For the first year, we had issues with it making unusually loud noises. After hours and hours of service visits and calls, they replaced the compressor. Now it seems like the “new” compressor is failing after about 18 months. The size and physical design of the fridge is great, but not worth the headaches.

We purchased all brand new stainless appliances including washer, dryer, dishwasher, refrigerator, stove, microwave oven. To our disappointment three of the appliances all have black mold. Just the appliances that have anything to do with moisture. This is not a healthy situation. Please see attached pictures.

Beautiful on the outside. To save water it only wets clothes so they do not get clean. Have to wash everything twice and use perfumed Unstoppables. It cannot handle bulky items like sofa covers, or rugs as once they are wet they become too heavy for the load sensor so machine stops. I hate it.

Major issue: EASY CLEAN is not. There is no self clean feature which seems unbelievable in a $775 range. We like others (we with two new knees) used the easy clean three times exactly how suggested in Manual. Also after 2 phone calls (and later 3 emails) was told to bake at 375 degrees with water (like in easy clean method). Later told to try mixing vinegar and baking soda. NO luck. If I may also mention setting the timer to either bake start/stop or to simply use the timer usually turns oven off. Not sure how to overcome or understand that process. There are a few other suggestions but if only the oven would get clean we could use the oven w uncovered dishes, steaks, etc.

I have bought a washing machine. They deliver a damage piece. They play a big game with me for not giving a replacement. They have cheated me by passing the time. First they said to show damage part in photo they give replacement. Again they said, We can’t give replacement of product. We give replace the damage part, and after some time they again saying, We will not give replace. Very poor customer care.

I am a neat freak when it comes to my appliances, I use an aluminum tray at the bottom of my oven to catch spills, etc. We had our stove for 6-7 years, I used the self clean option for the first time today. The sides, where the metal shelving are held is rusted. The coating on the bottom of the oven cracked & sections rusted, the metal sheeting is also warped. Like others, I bought LG because of the reputation that Consumer Reports said. Obviously they didnt test the stove long enough or use it the way a real homeowner would use it, and here we paid close to $1800 for our glass top stove and it cant last 10 years. From now on, a stove better have a damned good warranty before I ever buy it.

In September 2011, we purchased an LG gas range. Within a month, we requested a service call because two of the top burners did not operate correctly. Five months since purchase, we now have total failure of the oven (doesnt come on at all) and when it did previously work, the convention option for the oven worked erratic. I still have trouble with two top burners. The grill does not get hot enough to cook a pancake. The largest burner goes out of control with huge flames (scary)! Service person was out two weeks ago and we were informed that replacement parts were not presently available and we will be contacted later. I called again to launch a complaint. I was then told we would receive a call back later that day to report the status of our claim. No call was received.I am a caregiver to an Alzheimer patient who also is diabetic. I have special foods to prepare on this new, pretty stove that doesnt work well enough to prepare a decent meal. I am severely limited in my ability to provide nutritional care for my family member. And, yes, Im angry about the situation. My range cost $1,232 and for that expense I get a bag of trouble and face a company that will not yet (after five months) stand behind the unit to properly repair or replace it.

My LG is only 5 months old and I have had to call the repair company out once already to check why it is making a noise. When I called, they where telling me that I could fix it myself. I had to get mad and ask for a supervisor just to get them to send out someone. And now, it is doing it again. The fan in the freezer is plastic and when it gets an ice build up, it starts making a very loud noise. We paid over $3,000 for our new refrigerator. At the time, I had looked at all the reviews I could find and this one was supposed to be the best for what we wanted. I want something done to make this right. When you pay this much for something like this, you expect it to last you for a while.

There is a constant nasty mold smell. This is ridiculous! Of all the washers I have had in my life this was the most expensive and the least effective. Has all these lights and noises, but the clothes dont get very clean and loading is always off and IT SMELLS LIKE A SEWER PIPE! I leave the door open all the time as instructed, but it smells like an EGG FART EVERYDAY!

My 3 year old LG side by side refrigerator went out on the eve of Thanksgiving (11-27-19). We promptly called LG customer service and was told to wait 4-6 hours for the freezer to freeze again and was told to call back in the am to run the smart IQ diagnostics. Freezer and fridge both out. Most likely the compressor like everyone else. Called 11-29-19 and was given a service repair date of 12-5-2019. I thought that seemed a long time to wait but figured I’d survive. Mind you, we have a household of 9 (7 kids). The day of the 5th I started getting text from repair company saying I was changed to the 13th. Called LG for an earlier appointment and the long run around saga began with countless calls and continues with the same song and dance as everyone else on here. Two weeks without a working fridge and counting....

Door in door latch mechanism fails to function 95% of the time, defeating the purpose because handle opens both doors at once. Design flaw causes frustration every time we open the fridge. Would not recommend. Have had handle repaired once, shortly after installation, and technician assured it was normal for it to be a bit sticky and it would improve with use. After a year, I can say the only thing that has improved is my desire to replace this refrigerator.

LG refrigerator has met all my needs. If I were to recommend a refrigerator this brand would be the one hands down. I like the upgrade compared to old refrigerator, new models are great. Also its a reasonable price. I like that it has pull-out frozen sections as well. Its reliable, spacious, keeps everything fresh. Everything is perfect for me, everything fits just perfect. Many others doesnt get the opportunity to get a refrigerator like my LG refrigerator so I am grateful for my appliance.

I have several LG appliances and TVs. Never a problem until my French door refrigerator stopped working. 3 certified LG repairmen came out replacing the compressor and it still does not work. Day 26, fridge held hostage. Now I’m being told I have to wait another 8 days before someone comes out again. That’s 34 days with no refrigerator. My extended warranty is 5 years, and states reimbursement after 3 failed repairs. They now want to run external lines on the back wall and drilling through the sealed wall. Totally unacceptable. Waiting 8 days between technician visits is a wait them out plan that seems to be working. Will never buy another LG! Will spread the word to everyone.

I am writing this letter because my mom who lives with a terminal illness has been without a fridge for nine days. Neither the fridge nor freezer works. This isnt the first time. She went without a fridge for a week before this a month ago. She recently purchased this fridge in October of 2012. We were told to go buy or ask a neighbor for a cooler to put our food in. We live in a very small town, and it is difficult to eat out all the time. We have been losing out hundreds of dollars with the food going spoiled. In addition, I am working all day, and my mom is without food. The first guy who came to fix the fridge brought a hair dryer. The second guy said he only ordered the part for the freezer and not the fridge even though we told him that neither worked. When my mom called the appliance company to see how soon the part was coming in and asked if she could get the part number, the manager said he did not have to tell her that and spoke very rudely. Then when she asked when the technician was coming out, the manager told her the technician would be in court all day. My mom isnt able to speak well as her muscles are going out. She also noticed a scratch on her fridge that was done by the technicians. The appliance company said they had nothing to do with that as did LG when we called.Therefore, I called and spoke with the supervisor and filed a formal complaint hoping someone will hear our frustrations. The supervisor was helpful and did as much as he could, which was to see when the part would come in. However, the manager of the appliance company said he was on the road and couldnt give the information right there and then. That is understandable, but I dont understand why it is taking so long to get a part in. Can the part not be delivered in 1 or 2 business days? We paid over $1200 for this fridge. I dont understand the customer service. The appliance company has been rude and LG has not been able to do much. I understand there is a process for everything, but this has become too much. What are we to do? My mom is stressed with having a terminal illness and her husband passing away recently. Can you please fix this situation? I have sent this through the post office with urgency hoping that you can address the situation.

I have to defrost the base of the fridge about every two weeks, ice dispenser jams up. Unable to get warranty service so warranty is a false claim.

Bought our LG refrigerator in Jan 2016 and in February 2018 the compressor died. 2 after our warranty expired. Lowes extended the warranty to have someone come look and that is when they discovered it was the compressor and it was replaced. July 2019 and it seems to be going bad again. Food in the freezer is not keeping frozen. We are so disappointed in the product after spending 2500. I would expect to not have had any of this happen in just 3 years. Would never buy another again.

We purchased 4 appliances from them for a rental unit - dishwasher oven, microwave, and a refrigerator. The oven started smoking with a an electrical issue upon its first use. It took over 2 weeks to go through their horrible warranty program, only to reach out to Home Depot to get their help. They replaced the unit. The dishwasher broke next, wont even start. LG sent 3 videos and wouldnt schedule a repairman until we pushed for it. The repairman didnt show up for the appointment and now we are waiting 10 days for another. Today, our microwave isnt working at all - except the turntable. No heating, nothing. The only thing that is working so far out of this expensive package is the refrigerator. LG is costing us time and money in this investment property. Would we ever buy LG again? Heck no! The electrical issue with the new stove alone was cause for a huge concern!

My mom actually suggested that I picked that brand and I thought it would be good to give it a try since Ive never had one before. So far its been good. I think its perfect as it is. It has everything that I need in a fridge. I like the double doors on top and the fridge on the bottom. I think its more convenient that way since I use more stuff in the fridge. I dont have to climb on the floor.

Refrigerator started making horrible noise on July 3, 2016. Model LMX25964 purchased Nov. 22, 2010. Woke up July 4 no ice and all freezer contents thawing out. Could not call for any help until Tuesday July 5, technician came out on July 7 to tell me my French doors refrigerator had a seal system problem was under warranty and he was not an LG-certified technician. By the way while checking out the refrigerator he did tell me the LG is one of the worst refrigerators, all plastic and lots of mechanical problems, that is why he would not become an authorized LG technician.Called LG, got someone I could not even understand, finally got a certified technician phone number called and he comes tomorrow, he will probably need to order parts so thats more to time. Customer service stinks as well as the refrigerator. I will never ever buy an LG item again. I did lose all my food, around 250.00 and the company acted like I was out of my mind for asking. The supervisor said our warranty ran out after 12 months. I advised her that the problem that caused my problem was under warranty and she flat out said, We do not reimburse. I hate them.

Well my washer (LG wt5001cw) started making a grinding and whining noise after owning if for 2 and half years and come to find out my repairman tells me it cant be fixed and its time for a new one. Really it is not fixable? So if your washer has these issues and its this model number good luck. I also have emailed LG a letter and let them know I wont be spending anymore of my hard earned money on their products. At least they dont make any life saving devices I hope. Please do not buy their products. My repairman said that this is common with their products and they are only made to last about 3 years. He sees it everyday.

We bought our LG French Door (door in door) Bottom Freezer Refrigerator in October of 2014 |Model#LMXS30776S/00| when we built our home (along with an LG dishwasher, stove, microwave and washer and dryer). At $3,999.00, we really hoped it would last without problems. Unfortunately I didnt read any reviews before purchasing ALL LG appliances... what a mistake! On September 18, 2017, I came home from work to find that everything in my refrigerator was barely cool and everything in the freezer had completely melted! My brother-in-law is an electrician and works on appliances so I called him to check it out. After determining that the compressor had gone bad, we called LG to order the part. We spoke to someone who transferred us to tech support. When we requested the part, they said they needed an LG certified technician authorization code and we couldnt order the part because my brother-in-law was not a certified LG repairman. They gave me the numbers of 3 certified technicians that were over 100 miles away because there were none in my area. After calling them to come diagnose the problem so LG would make good on the 10-year compressor warranty, they refused to come out because... and I quote... we dont like to work on LG appliances because they are a pain and good luck finding someone to work on it. Not to mention it wouldve been upwards of $500.00 for them to travel that distance just to verify that it was actually the compressor when we already knew that. So we called LG back and told them we couldnt get an LG repairman to come look at it but that we knew the problem so could we please just order the part. They were extremely rude to both myself and my brother-in-law and would not even let us order the part. So I paid almost $4000.00 for this refrigerator that lasted less than 3 years, and I have no right to access the parts even though the LG service centers in my area will not come to my home and diagnose the problem. We went on Sears Parts Direct and found the compressor for $250.00 thank goodness and my brother-in-law is installing it. I still find it ridiculous that I have to pay out of pocket for a part that is supposedly covered under warranty... but I will gladly pay that just to not have to deal with talking to them on the phone again. If you buy a super expensive LG thinking it will last, think again. And if the fact that the parts are covered under warranty gives you peace of mind and they will make good on the warranties... dont count on it. Moral of the story... dont buy an LG anything. Fingers crossed that my other appliances last longer than this one did.

I purchased a L.G. refrigerator model # LFXS29766S approximately 5 years ago. 2.5 years after purchase it completely failed and stopped working. We waited approximately 3 weeks for it to be prepared and life went on. Now 2 years later the same problem has occurred and my family is once again without a refrigerator. This time however dealing with the customer service department had been horrible. I have now been without a working refrigerator for 3 weeks and have not heard from L.G. once. I have spent several hours on hold on many days just trying to get some help. Completely disappointed with the products life span. You cant sell a product for nearly 3,000 dollars and have it not work. Based on the current situation I find it difficult to believe that I will EVER purchase a L.G. product again. Currently Ive been placed on infinite hold because I asked to speak with a supervisor. Thanks Shawn/Sean # ** for your amazing lack of help and waste of time.

Every single item in my kitchen is an LG appliance. Stove, microwave, refrigerator. I have had this electric stove since 2006. Its still going strong. That says it all in my choice of LG. I strongly believe that LG is a reputable company and it stands by their products...and they are dependable (appliances).

I purchased an LG French door refrigerator from H.H.Gregg 3/14/2015, I paid 3,023.99. June 2015, the freezer broke froze up and all my frozen food defrosted. I called H.H Gregg, they said that since the refrigerator was not yet a year old, that I would have to deal with L.G. I called L.G. They sent someone out to repair the fridge, he had to thaw out the ice with a hair dryer, said that the fan motor was gone, he ordered a part took a week to get it. He then came back out, put the fan motor on. It worked until November 2015, I came home about 11 pm, water all over the floor, everything in my refrigerator and freezer melted or spoiled. I again called HH Gregg. Once again they told me to call L.G. I called them, told them it was broke again, they told me it would be 8 to 10 days for someone to come out.I tried to talk to these people, they sent me to a call center overseas, they said they would not replace the unit. I then called the executive center in Alabama, worst customer service ever. It is now three weeks later, 4 dates before thanksgiving, still no fridge. Finally a LG tech came out, said it needed a new computer, a new compressor, and that there were some more problems. 5 hours later he took photos and left. Said beyond repair. Next day he calls, said they were not going to replace it and that he had to try to fix it. I called L.G. back, they were horrible, said I didnt have a choice they were not replacing it. So now the tech has it back together. Said he hopes it works. I will never buy another LG product, I would discourage anyone from buying LG. The worst People to deal with!

Did I say this was an LG refrigerator? It is Model number LFX259509DT.